Cambridge Credit Counseling Corp.

Cambridge Credit Counseling Corp.

67 Hunt Street Agawam, MA

 4.9/5 (95 ratings)
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Cambridge Credit Counseling Corp.

About Cambridge Credit Counseling Corp.

Cambridge Credit Counseling Corp. of Agawam, MA is a non-profit credit counseling and HUD approved housing counseling agency. Our experienced staff has an average of over 11 years tenure with our agency and has counseled over 2 million people and assisted over 225,000 individuals and families with debt repayment plans. We maintain an A+ rating with the Better Business Bureau and are Chamber of Commerce members.

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Page 2 Reviews 5 - 35
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 25, 2022

Everything was very good with Cambridge. I was able to pay my debt like I wanted to and everything worked out perfect. I like the fact that they took out my monthly payment out of my account automatically, which made it easier to pay. Also, a counselor called me every six months and I was able to call or email them if I had questions.

Cambridge Credit Counseling Corp. response

We are so glad you found success Ana. Best wishes for your future!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 16, 2022

The enrollment process was relatively easy. Besides having the enrollment process, we had to reenroll a little bit later when we had a card that was 0%. But every time we did it, it really wasn't difficult. The guy that we worked with initially was fantastic. The payment plan was flexible. Not only that, we ended up moving it. When our finances started improving, we increased the amount we paid every month to pay things off even sooner.

Cambridge Credit Counseling Corp. response

Happy to help Jordan!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 1, 2022

Every person that I talked with when I called there for any questions, answered and helped me. I had a pleasant experience. My understanding of the program is that they gathered all my credit card bills, itemized them, gave me a sum of what I will pay monthly, agreed upon it, and then I accepted it. It was a pleasant experience. The negotiators were very informative and to the point. I'm so used to dealing with customer service reps who are just in the job for the money and not for the customer service. But with Cambridge, they will give you customer service.

Cambridge Credit Counseling Corp. response

Glad we could help Denise!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 23, 2022

Cambridge was non-profit and free. The people that I talked to during the enrollment process varied in personalities. There was one who was nice and another who was a jerk. So, I had to go through three of them before I finally got one that I felt comfortable talking to to work with. But once I got with that new person, everything was okay. If I had questions, I called. Cambridge answered them. They explained it so that I could understand. They sent me letters, kept me well-informed with where my debt was and how it was coming down. I referred friends of mine to them who also had a good experience.

Cambridge Credit Counseling Corp. response

We are glad we were able to help. We wish you continued financial success for your future!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 21, 2022

The people I worked with were excellent. I'm finished with the program and I am at ease a whole lot. Cambridge is an excellent program and service.

Cambridge Credit Counseling Corp. response

Congratulations Corally!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 8, 2022

Everybody I talked to got me through who I needed to be with and took care of business. I'm glad to be where I'm at. Everything from start to finish was about three years. They did pretty well for me and got the pressure off of me a little bit.

Cambridge Credit Counseling Corp. response

Glad we could help Calvin! Thanks for the nice review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 7, 2022

The service with Cambridge was really good. Anytime I had a question, I could call and ask. I always got a good answer. The program itself is a lifesaver as far as I'm concerned because the money is automatically taken out of my banking account every month. So, I didn't have to worry about making mistakes, and, to me, it went fairly fast. We have completed the program. Everything was pretty convenient for me. I would tell others to use Cambridge.

Cambridge Credit Counseling Corp. response

Congratulations Marilyn! We are so glad we could help.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 6, 2022

I liked the way Cambridge handled itself. They laid the program all out and what payments I'd be making, and how long it would take to get it paid off. The program allowed me to get my credit cards paid down and off to where I don't have that debt anymore. It's taken a lot away from having to worry about credit card debt. I was able to get it paid off and the payments automatically came out of my bank account to where I didn't have to, “Okay, I got to pay this on this date.” It was very convenient.

Cambridge Credit Counseling Corp. response

Congratulations on paying off your debt Vicky! It is so hard to do and you did it! We wish you much continued success in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 21, 2022

Cambridge was very nice. Every single person that I called was very helpful, didn't make me feel stupid, or didn't make me feel bad because I had that much debt. They worked with me every single time and they were very happy to help. So, that was perfect. They kept calling me and I would call them, and it worked out fine.

Cambridge Credit Counseling Corp. response

Thank you Janeen! We are so happy we could help.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 1, 2022

The enrollment was easy. I'm done with the program and they were perfect.

Cambridge Credit Counseling Corp. response

Congratulations on completing the program!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Aug. 20, 2022

I was 3,000 in debt and my income had drastically gone down, so I couldn’t keep everybody happy. They told me that I would pay 35 back and at the end of it, I ended up paying 6,000. I was like, “I wish I could have borrowed the money, because that’s a lot of extra money." Other than that, the program helped me get out of debt. I would call them for my balance periodically through the years and they were helpful. Knowing what I was gonna pay, it was easier for me to pay one small fee. But it was stretched out and there was extra money and that was kind of disturbing.

Cambridge Credit Counseling Corp. response

Thank you for your feedback Susann. We did review your paperwork that we provided to you when you joined the program and it does reflect different starting balances and repayment term than you describe above. We would be more than happy to discuss it with you if you would like to call in. We can provide you with copies of it as well. Congratulations on paying off your creditors!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 19, 2022

I spoke to a certified credit counselor. We went through a basic budget and my credit card info, and then we went over options. They walked me through the numbers doing a little budget worksheet with me. The fees are minimal. They sent me a statement every month. They worked with me on the fees and setting up the right due date. The process was very simple. They made it very easy. There can be so much shame in calling and admitting you need help. But they made me feel very great about everything. Robin helped me on the back end of trying to remember four years ago. I also worked with Tinamarie. They were professional, reassuring and positive. It's a sensitive matter and they were great about it. They were very understanding and empathetic. Cambridge is a good, reputable organization. They all seem to really care.

Cambridge Credit Counseling Corp. response

Congratulations on completing the program John! We will forward your kind words to Robin and Tina!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 18, 2022

They supported me in helping pay off a credit card and closed the account for me. That allowed me to continue to make set payments on that card and then paid it off in a few years. I was assigned a credit counselor and I could reach out to them specifically. They were very communicative with the status of my account and they were always providing email updates and contact information if I ever had questions. I am very satisfied with their help. Cambridge is a wonderful company to work with if you need some help with paying off a credit card or multiple credit cards. They offer great financial and credit counseling.

Cambridge Credit Counseling Corp. response

Thank you Angelica! Glad we could help, congratulations on paying off your creditors!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 17, 2022

It was easy to sign up. They kept me informed of things. It was a good program.

Cambridge Credit Counseling Corp. response

Glad we could help Mae! Thank you.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 12, 2022

I met the owner at a convention in Seattle, and we spoke about the options. Living in Puerto Rico, I wasn't available to be actual customers from the program. But they took a shot on me and I took advantage of it. Everything was just destiny. It was great. Now, I'm debt free. I have a new car, and a second born child came within also during the process. They're both in private schools. We were planning to send them to the public system education, but we managed to have enough to cover up for expenses so they can go to private school. So that was the best outcome.

Cambridge Credit Counseling Corp. response

Congratulations on completing the program and the new baby!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 11, 2022

The enrollment was easy and everything went fine. They downloaded some forms for me to fill out and then uploaded them. The program helps you get out of debt and be able to do your finances. Every time I needed to ask my agent a question, I did. It was great. He was eager to assist and non-judgmental.

Cambridge Credit Counseling Corp. response

Happy to help Sheila! We are so glad everything worked out for you.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 10, 2022

They started with the tribal loans and then I put everything else that I had in debt-wise onto the plan. Everyone was always very friendly and helpful. One of the debtors was going to take me to court. I got served this paper. They did not accept the program when I first started, and I didn't realize that. But Cambridge helped me talk to the lawyers and everybody else to get out of that. We added it on to the plan later and that was a big help.

Cambridge Credit Counseling Corp. response

Glad we could assist Frankie and congratulations on completing the program! We are always here if you have any questions in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 9, 2022

The enrollment process at Cambridge went well. Everything went smoothly.

Cambridge Credit Counseling Corp. response

That's what we like to hear! Thank you Jeanie, we wish you continued financial success!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 8, 2022

Cambridge gave me good service. They did everything that they said they would do. They never took out more money than they agreed to take. They did everything according to the plan. They got me out of that debt by paying everything on time and accordingly.

Cambridge Credit Counseling Corp. response

Thank you, congratulations Mark!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 7, 2022

I was in deep-dish trouble. It was really ugly-looking. Cambridge helped me get my head above the water. I was drowned in debt. They negotiated with all of my credit card lenders. They closed down all my accounts and talked to my lenders into taking a reduced payout. They knew what they were talking about. Those crank calls from agencies and major lenders also stopped.

Cambridge Credit Counseling Corp. response

Happy to help Carol! Thank you for the review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 6, 2022

The process with Cambridge was easy. I did consolidation of three cards that I paid one monthly payment and they paid it off. They helped me pay off three credit cards.

Cambridge Credit Counseling Corp. response

Congratulations on completing the program George!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 5, 2022

I've told people how wonderful Cambridge is. If I ever needed them down the road, it would be my choice. They were very, very helpful. If I had any questions, all I had to do was call and ask. So it was very nice.

Cambridge Credit Counseling Corp. response

Thank you Cheryl, we are happy to help!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 3, 2022

When I called and talked to them, they seemed pretty nice and reliable. I gave them all the companies that I want to consolidate, and they did. I've talked to them three times the whole time I was in it. But I had it on direct deposit so it’s pretty much a done deal. Every month you get a report showing how much they paid and what the estimated balance was remaining. It also shows where your money went so you understand where it was going. I got a lot of things paid off that probably wouldn't ever get paid off. Anytime I called Cambridge, I got them, and if I didn’t, they’d call me right back so it was good.

Cambridge Credit Counseling Corp. response

Happy to help Forest! Thanks for the review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 26, 2022

Cambridge got me out of debt without breaking the bank, and everybody was great. Customer service was above and beyond.

Cambridge Credit Counseling Corp. response

Excellent Eileen! We are so happy for you. Congratulations!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 25, 2022

I'm finished with the program. The cost was fair, and Cambridge did real good about getting me out of debt. I like it a lot.

Cambridge Credit Counseling Corp. response

Congratulations Marilyn! Best of luck in your financial future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 24, 2022

They were very consistent. They did what they said they’d do. It took a while to get over and we ended up paying about 70 something thousand dollars back, which was a lot of credit card debt. But they were very pleasant to work with.

Cambridge Credit Counseling Corp. response

Congratulations on paying off your debt, that is quite an accomplishment! We wish you much continued success!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 23, 2022

I called a finance advisor that told me about the situation. They gave me a plan and I reviewed it. All the other process was online. It was good. It’s better to have online. But initially, it’s good to speak to someone. With Cambridge, it was clear what to expect from the plan, and how this will reduce the interest rate compared to normal payment. It was nice. I’ve got lower interest rate so that I was able to repay all the credit cards and loan.

Cambridge Credit Counseling Corp. response

We are happy to help Anin!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 22, 2022

We spoke with an advisor and then we gathered up the most recent statements from all of the credit cards that we wanted to consolidate into the program. Then they negotiated down those interest rates and set us up with a single payment. We've been getting it auto-debited ever since. We were paying over $800 a month just in minimums to the cards that we put into the program. Our payment after they negotiated everything down was just over $450. So we were able to free up almost $400 in cash every month, which was a bonus.

Their customer service was always really great. They were always quick to answer the phone. They always call back if they couldn't resolve something immediately. If they needed to, they would call one of our credit cards and inquire about things. So we were always pretty pleased with their customer service and their standard regular communication, letting us know the status of our accounts and where things were at. They were always very easy to work with.

Cambridge Credit Counseling Corp. response

We are so happy to hear that things are going well Barbara! We will always be here if you ever need anything in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 21, 2022

They were reachable during the pandemic. They have quick customer service.

Cambridge Credit Counseling Corp. response

I am so happy we were here for you when you needed us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 20, 2022

The lady that I spoke to was very nice to me. She told me the details about the credit counseling and all the options that I had. She explained everything in detail. Cambridge took care of the credit for me and everything went well. The service was awesome. It was very helpful.

Cambridge Credit Counseling Corp. response

Thank you Shewnarine! We are happy to help/

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Cambridge Credit Counseling Corp. Company Information

Social media:
Company Name:
Cambridge Credit Counseling Corp.
Year Founded:
1996
Address:
67 Hunt Street
City:
Agawam
State/Province:
MA
Postal Code:
01001
Country:
United States
Website:
www.cambridge-credit.org

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