Cambridge Credit Counseling Corp. Reviews

Cambridge gave me good service. They did everything that they said they would do. They never took out more money than they agreed to take. They did everything according to the plan. They got me out of that debt by paying everything on time and accordingly.

I was in deep-dish trouble. It was really ugly-looking. Cambridge helped me get my head above the water. I was drowned in debt. They negotiated with all of my credit card lenders. They closed down all my accounts and talked to my lenders into taking a reduced payout. They knew what they were talking about. Those crank calls from agencies and major lenders also stopped.

The process with Cambridge was easy. I did consolidation of three cards that I paid one monthly payment and they paid it off. They helped me pay off three credit cards.

I've told people how wonderful Cambridge is. If I ever needed them down the road, it would be my choice. They were very, very helpful. If I had any questions, all I had to do was call and ask. So it was very nice.

Cambridge is a good company to work with, and they were responsible. Anytime I had to call to ask questions, they were very knowledgeable and helpful. They had good customer service. Also, I was able to log online and see my progress, which I liked. I had a person that told us about the program and set us up. He also talked to us about what will happen and the timeframe that it would take to pay off our bills, and gave us instructions on what to do. He was very thorough.

When I called and talked to them, they seemed pretty nice and reliable. I gave them all the companies that I want to consolidate, and they did. I've talked to them three times the whole time I was in it. But I had it on direct deposit so it’s pretty much a done deal. Every month you get a report showing how much they paid and what the estimated balance was remaining. It also shows where your money went so you understand where it was going. I got a lot of things paid off that probably wouldn't ever get paid off. Anytime I called Cambridge, I got them, and if I didn’t, they’d call me right back so it was good.

Cambridge got me out of debt without breaking the bank, and everybody was great. Customer service was above and beyond.

I'm finished with the program. The cost was fair, and Cambridge did real good about getting me out of debt. I like it a lot.

They were very consistent. They did what they said they’d do. It took a while to get over and we ended up paying about 70 something thousand dollars back, which was a lot of credit card debt. But they were very pleasant to work with.

I called a finance advisor that told me about the situation. They gave me a plan and I reviewed it. All the other process was online. It was good. It’s better to have online. But initially, it’s good to speak to someone. With Cambridge, it was clear what to expect from the plan, and how this will reduce the interest rate compared to normal payment. It was nice. I’ve got lower interest rate so that I was able to repay all the credit cards and loan.

We spoke with an advisor and then we gathered up the most recent statements from all of the credit cards that we wanted to consolidate into the program. Then they negotiated down those interest rates and set us up with a single payment. We've been getting it auto-debited ever since. We were paying over $800 a month just in minimums to the cards that we put into the program. Our payment after they negotiated everything down was just over $450. So we were able to free up almost $400 in cash every month, which was a bonus.

They were reachable during the pandemic. They have quick customer service.

The lady that I spoke to was very nice to me. She told me the details about the credit counseling and all the options that I had. She explained everything in detail. Cambridge took care of the credit for me and everything went well. The service was awesome. It was very helpful.

The customer service has been good. I always get quick response. The whole process was pretty quick.

Cambridge is easy to work with. They look at the total that you have then set you up with a payment plan. It’s an affordable payment, too, versus trying to pay six or seven things at different rates. They don’t pressure you. You can do it in a way that helps pay things off without feeling overwhelmed. They also offer education. One thing that I learned was waiting to pay your bill when you get the bill is already too late. If you use a credit card and you pay it off before the statement date, you avoid interest. They don’t bombard you with emails. But when you get those emails, if you click on them and watch the little video, it does help. They do what they say they're going to do. If they say they're going to call you back, they call you back. I had trouble with one of my companies sending me a collection letter but the rep took care of it. I had an overall very good experience.

Cambridge helped me to clear up my debt. They made it easy and the payment was auto deducted. I was very satisfied.

Cambridge responded really quickly. They offered additional ways to monitor my credit and suggestions on how to improve it. That was good. It was information that I could use in the future. The program got me on track and on focus trying to stay ahead of the game and avoid as much unnecessary debt as possible. It made me more conscious of spending allocations of hard-earned funds. My experiences with the reps were always positive and encouraging. They listen to me. I work a lot so they didn't call a lot. A lot of the communication was via text or they'd send me something through email. I appreciated that.

I was very badly in debt so Cambridge put me on a plan for three years. They took 200 out of my account every month on the 6th and last month was the last. I only had a $35 payment. They helped me a lot. There were times I had to scramble 200 into my account every month, but they were very good about it. If I needed them, I’d probably use them again.

Cambridge was awesome. It gave me a great opportunity in having a direction when it came to handling some of the debt that I was dealing with at the time. About halfway through, I had hit another financial hardship, so we had to manage payments down a little bit. Once you pay an account off, that money that you're paying then goes towards the next set. They took that off altogether so I was still paying the same amount to the companies I still owe. But they said could reduce it and it helped a lot. It went down $4,200 a month. I would still be paying but we came into some money so I went ahead and paid off the money I had in collections. We had done that for one other debt that I'd had a year ago so that helped a lot cut the time down.

It was a good service. The reps were very friendly and right on top of everything. I told them everything I had and they took it from there. They got my interest rate down. I stuck right to the program every time and it worked very well for me.

Cambridge worked within my budget. It got a little more hectic during COVID, but if I needed any questions answered, I could always call. I'm finished with them now and my credit score has gone up over 80 points since I've been working with them. If I need them again, I know they are there, and they are very helpful.

Before I went with Cambridge, I had called other firms in other places to try and get help getting control of all of the debt I had and I wasn't always very inclined to do it because it didn't necessarily feel like it was the best option for me. But when I did the enrollment with Cambridge, it was easy. I felt very certain of my decision and it changed my life for the better. The gentleman who enrolled me was amazing. I didn't feel like it was anything that I couldn't do. Everything was very clear and he helped me every step of the way. He did the evaluation and I felt like we were just having a normal conversation. We came up with a payment plan and I don't recall ever having to move the date because it always worked for me. The amount that I paid was something that I was able to do. I am thankful that I was able to come across Cambridge and it's been great.

Signing up with them was really easy. From when I signed up until I was done with my last payment, it was very simple. It was a good decision that I made. It took some relief off of me to know that while I was slowly paying those bills off that the interest wasn't mounting anymore. I tell people about using Cambridge and that it was really helpful for me. I recommend them.

The overall process was really easy and it was quick. Also, the reps were good. They were always easy to get ahold of.

The reps from Cambridge took care of everything. They contacted my creditors and they each said how much they would take. Then, we set up an amount that I could afford every month and Cambridge paid it all off. It came directly out of my checkbook. It was two years ago that I started the program and it's all paid off. The fee was a little high but it was worth it. And Cambridge is accredited so, everything got paid. I'm out of debt, so I'm happy.

The guy from Cambridge was wonderful and they set everything up for me. It was over $20,000 worth of stuff and I paid a little over $500 a month or however many years it took. It seemed like it was taking forever but all of a sudden, it was great. The customer service was amazing. When all that happened, there were a lot of health problems going on, I was having to charge stuff from my mother, I had gone through a divorce, and it's only when I can pay for things. And it helped me get out of that and taught me to not do that again. If I had to charge something, I would, but I would definitely pay it off the next month. If I had to go get a part time job, I wouldn't get back in that shape.

The person I dealt with was very nice and informative in the beginning process of getting everything set up. We decided on the payment plan and that was the way it was and it remained that way throughout the whole thing. So, it was easy. By working with Cambridge, I have peace of mind. The portal that they provided was convenient and straightforward. It let you know where you were in the program, how much time you had left for your payments and how many payments you paid. It was a nice little portal.

I had a good experience with Cambridge. It was easy and manageable. They treated me well and at the end of it, they sent me a certificate saying I graduated. It was less stressful that having to worry about paying them all at the max that I had to pay. The customer service reps were polite and helpful, and answered my questions when I had them. They always sent me an email showing my payments each month, and a text too. So, it showed me how much it has gone down.

I liked the way Cambridge did things the last time and everything was good. This is my second time using them and it’s great working with them. Anytime I need something, I can call and they answer my question. I got caught up last time because I was out on medical leave and I had to use some credit cards to pay bills and stuff, which is why I'm doing it again this time. They helped with the credit cards.

The customer service reps were friendly, polite, professional and able to answer my questions. It took me from a place where I got in over my head with the fact that I had two small children, who I needed to provide daycare before and after school. And I was okay, until the person who was doing my home daycare could no longer do it. So I had to move to a center, which was much more expensive. Then I had a series of things with my car breaking down, and it was the case where things got maxed out. I was managing to stay ahead, but barely. I was one tragedy away from something putting me over the edge. So, I called Cambridge and they were able to lower interest rates and payments. It was nice to have just one payment a month to them.