About Cambridge Credit Counseling Corp.
Cambridge Credit Counseling Corp. of Agawam, MA is a non-profit credit counseling and HUD approved housing counseling agency. Our experienced staff has an average of over 11 years tenure with our agency and has counseled over 2 million people and assisted over 225,000 individuals and families with debt repayment plans. We maintain an A+ rating with the Better Business Bureau and are Chamber of Commerce members.
Overall Satisfaction Rating
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Their customer service was very good. It was easy to get set up with them. Very informative when I first started. Any assistance that I needed throughout the whole process was met and handled with care. If I got in that situation again, I'd definitely go with Cambridge again to get out of it. But, hopefully, I won't do that.
The payment plan was really flexible and the people I talked to were nice. I was always notified of any changes that were being made. Everything was professional and understanding. The only thing I didn't like was like, "Hey, how much more do I owe?" kind of thing. Give me like, "Oh, hey, you have at least five more payments to go." If they only had that on all the documents that were being sent to my house.
The program has helped me save 'cause with all the bills I was having, I was making $600 in different locations. They kind of consolidated where my payments were $151 a month. Every single time I made payments, they show the amount of how many payments I made to that account.
They said my consolidation would be 'til '21 and that's how it turned out to be. It was about three years. They were very nice. One time, I couldn't make my payment and they let me go for the one month.
They sent me brochures, paperwork, and things that could help me better balance my schedule and my money. They reached out to me with help and they were very good. Anytime I call them about a concern about a bill or a payment, they're very helpful. Also, it's helpful to know that I can receive my monthly statements. I can keep track of what's been paid and how much my balance is. Cambridge sends out a monthly statement every month of how much they have paid out and my balance on what I owe from the beginning. Anyone who really wants to get out of debt needs to try Cambridge.
I was recommended to Cambridge by my son-in-law and I will also refer them to other clients. He had gone through the program and said that Cambridge saved his credit. I enjoyed working with Cambridge. If I had any situations, they were ready, willing and able to help me. I was informed about everything. I got a monthly statement and if there was anything else once it was paid out, they sent me a notice telling me to call the business because I might have a refund. Everything was documented throughout the whole process. When the bills came, I could see that the payments were being made so it worked well for me. I just wish other institutions were open to the programs. Credit card companies do, but banks wouldn't take part in it. All of my debts probably would have been paid off by now if they did.
The reps at Cambridge were very helpful and explained everything very well. It sold me on the program and figured it was one way in order to get my credit back on track. Now, I know enough to pay my payments and don't let them be late.
The program was very successful. I'm completely finished with it and my credit is definitely better. Anything you needed help with, Cambridge would really do what they could to help you.
I liked that I didn't have to do all of my credit cards. I also liked that they didn't make me sign up other financial institutions that make me close out everything. Everyone was very helpful and friendly. The cost was reasonable.
They were great. They helped me get rid of my debt, which is wonderful. The process was very simple. I gave them the information that I had and then I set up automatic payments with them so every month, they could take what they needed out of my account. It was very easy. A very nice person called me and let me know that October was my last payment. So everything's good.
The program was wonderful. It got me out of debt shortly. Once I started the program, I felt that I was gonna get it out of the way. Working with them stopped me in that I'm not gonna get in that shape again.
The guy with Cambridge seemed honest and straightforward. We talked a little bit about the process and I had a good feeling with him. Originally, it was the same guy that I was talking to. I call maybe once a year to ask them a couple questions and it was somebody different but I always felt I was in good hands. Sometimes you got to watch out for stuff like that but Cambridge did everything they said they were gonna do. I never saw anything shady and it worked out very well. The program took four years. I set a deal up where they took out X amount of money off each card each month. They made $50 a month off of it, which is understandable. We also got notifications when this or that had been paid off. Cambridge helped out a lot and I've recommended them to several people. The drawback is you can't use your card anymore but that's the whole goal. I was very pleased with the whole process. It took a few years but I saved on interest that we weren't gonna get anywhere.
The process with Cambridge was not cumbersome. You call the 1-800 number and send in a form online. I did not necessarily pay attention to how long it took to get my debts settled but I completed the program.
Cambridge’s customer service was great. They sent updates and kept me aware of what was going on. They made sure I got my payment down on time. It was an excellent experience. They were accommodating with my schedule so that I wouldn't miss a payment. They told me what I was able to do to make sure that I gave them enough time and notice. I would recommend Cambridge to others. I was able to reach my credit score goal as well as making sure that all my debts have been taken care of.
The reps explained everything well and easy so that I knew what I was getting into. Working with Cambridge helped me pay off everything quicker. They gave me a date and they expected the program to take longer but it wound up being faster so it worked out even better. The service was great.
Cambridge was very responsive. They worked quickly. They had excellent customer service.
Going with Cambridge was painless and efficient. It was perfect. The program took a lot of pressure off me and I was appreciative of it. It allowed me to get out from under. It was straightforward and I was kept up to date every couple of weeks and every month. If they ever needed anything, they would send me an email or they would call me and they would ask me to call. They were pretty responsive and I never sat on hold very long. I never was unable to get someone to furnish an answer. It went great and the program did what it said it was going to do.
I like the way Cambridge works, how they help us to pay off our accounts as soon as possible. I had also worked with them when I was younger.
Enrolling with Cambridge was seamless. The reps were very professional. I'm very satisfied in how things were handled and how it went. I had peace of mind that things were being done for me in a positive way financially.
Cambridge was useful and organized. The rep was professional and helpful. Everything was scheduled for me and there was no change in the plan. Everything continued just as they described it. So, I knew the timeline of when the debt would be paid and didn't have to worry about anything. They sent us monthly updates. At one point, we were trying to figure out how much longer we have left in the program and we received a prompt response.
Cambridge reached out to the creditors and then got back and too often told us what the proposal look like, and it was better than what we thought. So, we were happy. The first try, we didn't have to negotiate anything because Cambridge did it for us.
Things went really smoothly when I enrolled with Cambridge because I had the automatic deduction. Their reps were very professional and helpful.
Cambridge's customer service was great. They were very helpful. They made the process pretty seamless. When they took over my credit, I was just making one monthly payment, and it just made everything so much easier. I would recommend them. We were drowned in the debt. We saw them all paid off and it didn't take that long either. Cambridge is trustworthy.
Everybody at Cambridge was very helpful. The payments and how they broke it between the different credit cards to make the payments were good. Enrolling was super easy. I didn't have to do much. They made everything very easily explained. I felt like they were really there to help me and not just use me to make money. I got everything paid off. It relieved a lot of stress. I was really struggling with all the multiple payments because the interest is so hard when you have three different credit cards with a higher rate. So when it was lowered, it was so much easier to manage.
Working with Cambridge got me out of debt. I didn't work with anybody in person since they're in Massachusetts and I'm in Oklahoma. I did things over the phone, and the process was very good.
I loved working with Cambridge. They were friendly, caring and very helpful. They helped me take care of all the credit cards that my deceased wife accumulated. All my debts are paid and I have a certificate of completion.
Cambridge was wonderful and well worth it. I called, got set up with someone and she asked me my monthly expenses and how much I made. We went over that, estimated how much I could afford then I was put on a monthly payment. With the extremely low interest rates, it was much easier than making the seven different payments. I was able to make one monthly payment then everything was taken care of for me. It simplified things and I was able to pay the debt off sooner than I thought. The program was supposed to be 48 months, but I wound up increasing the monthly payment due to saving quite a bit. It worked out very well.
I liked the way Cambridge sounded and the way they're organized. I also felt comfortable with them, so I decided to use their service. They've helped me tremendously. They paid all my bills for me and I didn't need to do it myself. It's hard for me to sit down and get everything together on paper, because I'm already so overloaded. And I liked to have them back, because I'm going on 65 years of age. I'm not getting any younger and it's getting a little more harder for me. I love Cambridge so much. They provide superior service, and their reps are friendly and respectful. I miss each and everyone of them. They’re all the same when it comes to kindness and courteousness. That’s a nice thing because in most jobs you’ll find, maybe out of 100%, you might find 95% that’s good, but 5% is not. But in that company, it’s 100% good.
The credit counselors I worked with were very professional and very accurate. You could always get them by phone or email and when there were some times where we needed to move the date a few days, there was never an issue. Their service is well-worth it and if somebody was in that kind of situation that we were, I would tell them not hesitate going with Cambridge. They are very discreet and very non-judgmental. They knew what they were talking about and what they said would happen, happened.
It was nice talking to the counselor at Cambridge and everything went well with them. I like that they are willing to go along with you and try to make it easier for you and showing you how to save your money.
I had to go with a company that was under 5,000 and I used Cambridge. They helped me take care of my bills. I had everything taken out of my account on a monthly basis until it was paid off. It took three years and I'm finished now.
I had a Wells Fargo credit card, which had a 25% interest, and I decided to put it with Cambridge so they would negotiate a lower rate. I should have taken advantage of more of the options. But they were very nice whenever I called. Working with them made my life easier because I wasn't being victimized by these ridiculous rates and it made my life happier. I'm glad I paid off the card. This was not a situation that existed when I was growing up. They did not have credit cards that did this to people. So, any help that people who are in the know could give would be great. I wish I hadn't had to pay somebody a percentage of my payments in order to negotiate my rate down. But I was very grateful that it didn't hurt my credit rating.
Cambridge Credit Counseling Corp. Company Information
- Social media:
- Company Name:
- Cambridge Credit Counseling Corp.
- Year Founded:
- 67 Hunt Street
- Postal Code:
- United States