Cambridge Credit Counseling Corp. Reviews

Cambridge was vocal to us. We had a really good experience with them. They walked us through the process and their fees were reasonable. They were available for phone calls whenever we needed them. They told us step-by-step what was going to happen. They were very nice on the phone as well. We never met in person, which was convenient, because we didn't have to go in anywhere, sign paperwork. They did it all electronically, which was great. So, that was nice. Cambridge did a really great job. I would definitely use them again.

Everything was okay with Cambridge. People were responsive. However, something was odd. It wasn’t what eventually the payments came out to. But everything worked out.

I heard great things about Cambridge and I was recommended by a friend. The program that they provided me with was awesome. They were able to help me complete a couple of credits that I had outstanding and they walked me through it to help improve my credit score. They did exactly what they said they were going to do and followed through with it. I stuck with it until we got it all cleared up and now, I'm completed. They worked with me to set up a plan that I was comfortable with and that I can afford, and that was good. I thank them for being great people. They were very nice and helpful. If I had any questions, I could call them. They also kept sending me my update accounts to tell me where I stood. They showed me how I can get out of debt fast and it was a good experience. I would recommend them anytime to anyone else.

My health insurance, UPMC Health Insurance, recommended them, so I felt I could trust them. There was a lot to register and it was a little challenging for me. It was a lot for me to take in initially and to understand what was going on. So breaking down the process in the very beginning would have been helpful for somebody in my age group without any experience with this.

The experience with Cambridge Credit Counseling was awfully good. The guy was very professional. I just had one late payment that kept coming up time after time that hurt my credit. It was automatically withdrawn every month, and somehow, Cambridge forgot to take one of them. I saw it on my credit report and I wasn't excited about that. That's the only complaint I have with them. But mistakes happen. Other than that, I like their accounting, and frankly, they don't charge very much.

The program certainly helped me to pay off some debt and paying the payment every month so that’s a great impact. I'm about $30,000 out of debt, and I was consistent in paying it off so that helped, as well as having everything consolidated in one thing. I just paid my bill on time and that was it. I asked questions about one of my bills, if I paid something out, where is the rest of the money going, etc. Cambridge answered my question and I was satisfied with the response they gave. If I didn't get the answer that I thought I should have gotten, I called back and asked somebody else again. Overall, Cambridge is a good program if you need the discipline, you can’t pay your bills on your own, or if all your bill collectors are calling you, or you’re feeling overwhelmed with debt and you just want to pay somebody and let them distribute the money.

We had Cambridge contact all the credit card companies and make arrangements to see how much they would take in for payment each month, and then, whether or not we could afford that. Went back and forth, negotiated until we got it where we could afford it, and they were satisfied. Then, they took the money out of our account each month and paid each one of those that we owed so that we didn't have to be writing multiple checks each month to different places. They provided a vast library of resources, as far as how to make a budget, how to spend smartly and that sort of thing. It was handled with discretion. They worked with us and made sure that in order for us to get things paid as quickly as possible, to really put forth that extra effort and cut out what can be cut out, and just get this down, so we're not paying it forever. We're finished now.

The experience that I had was great. My agent did what he said he would do. He took care of the bill, I paid my bill, and got rid of it. I even overpaid, so I got a $2.56 refund.

My counselor was very nice. He explained everything to me. He sent me emails every so often, making sure everything was okay. Cambridge consolidated all the credit card bills. They were very easy to work with. They were very informative and helpful. In the beginning, they worked out a payment plan, and had it automatic draft out of my account every month. That was almost $400 a month and I've paid them off. I have extra now.

We had racked up some debt and Cambridge was very helpful. They were willing to take the lump sum and they estimated monthly what we could do to pay off our debt. They gave monthly statements showing how much we spent. It was a very nice spreadsheet. Also, I hardly had to speak to them and the couple of times that I did, I would ask if we could pay a little more and they would give me feedback. It was nice that they were always there - we knew the date that they were going to take the money out and they would always follow up. We have completed it as of Christmas.

When I called Cambridge, they were knowledgeable. If you need help with your debts, give them a call. I had a good experience with them.

The little interaction I had with Cambridge was good. I told them what the debt was and they combined all of my credit cards. They told me what my monthly payment would be and we went from there. The money was withdrawn from my checking account every month. Since I paid the debt off, I'm grateful. If it had not been for Cambridge, I'm sure I would still be in credit card debt. There ain’t no way in the world I could have gotten that paid off in the amount of time that I had with Cambridge. I had four years to get $20,000 paid off.

Cambridge was recommended through my company. I had a sizable debt over the years and Cambridge helped me consolidate it. We worked together because we developed a plan that catered to me and something that would fit into my budget. They were very accommodating, very patient and understanding with me. The whole process has been seamless. Everybody was upfront. It was predicted that I'd be debt free within five years and it happened. They emailed and let me know about my statements. I saw my balances went down. I had credit checkups and they also sent surveys. Even through this whole pandemic, there were no issues.

Enrollment was simpler than I thought it would be. The website is dated and easy, but I didn’t check it a lot. When we changed banks, I had to send a cashier’s check to Cambridge and that was a little annoying, but that was some time ago. It was also a little complicated when a couple of times, we add another card or two, but in general, going through the program was very smooth, and we appreciated it.

The rep was awesome and everything was good. The process was very easy and everything was always handled for me. I really didn't have to do much.

As of right now, I'm very satisfied with the service that I had. There was an account that I had with Cambridge and another company. When I spoke to the original counselor that was helping me, Henry, he said that he had dealt before with home shopping clubs. When you get a bill from a company, they don't say, "By the way, we split it out to two or three different departments. And after you pay us off, then you need to go to another department and pay back the lot." Henry knew that there are sometimes different divisions and sometimes a bill is split out into two or three different divisions.

I had a credit card and I wanted to consolidate everything. I got a letter from Cambridge then I called and they said they would knock everything down by 3%. It sounded a lot better than what I was doing. I had 20% at the time. I was paying $1,000 a month and it got knocked down to $600 a month. The 3% interest rate helped me pay it off and if I was late with a payment, Cambridge worked with me. It's been great. I just bought a new car and I'm feeling a lot better.

I didn't know what to do with all my debt and by researching online, I found that Cambridge has a good rating, and I picked them. It took me three years to consolidate and it was excellent because the amount wasn’t too harsh for me to pay. There were things that I wish I would've known from the beginning though and I found out at the end. It was telling me on my credit report that when Cambridge was making the payment, the credit card was taking the payment and that was past the due date. I would have called the credit card so the day could be moved. I never knew about this. But everything went well. Cambridge used the dashboard to send me a monthly statement and that helped me.

Cambridge helped me all along the way. I've completed the program and the experience was very positive. Cambridge is worth it and it relieves a lot of pressure off you.

The other services were offering negotiation to pay off the debt and not all of it. Cambridge said, “No, you pay off the entire debt.” It would look better on my credit score to pay the whole debt instead of saying that I settled. They explained all of it to me. Then they sent me a lot of information to help me understand my credit. They provided me a counselor, someone who I could go over everything that I was giving to them for them to take over for me. They explained how they would contact them, and how much I would pay, and how important it was to make my payments every month and to stay on my payments on time. They really did a good job because when I started working with them, my credit score was 505, and now my credit score is 650.

One of my friends told us about Cambridge and they were perfect. We had credit card debt and we could consolidate all of those. I gave them information, and then they processed those and prepared a plan for me. We went through the plan, and we discussed that. I already completed the program and it took a little time, but it was good. We didn't have any problem. I like the way they treated me and everything went well. I like the way they are doing things and I recommended my friend to do his credit card debt consolidation with Cambridge as well.

I wanted to have one payment instead of having payments all over the place with settling my debt. Cambridge Credit Counseling Corp. was recommended by the local consumer credit. In the beginning, I had a lot of questions. The information that was sent to me by email was helpful. I was mainly concerned with just making sure that the payments were made on time and so I didn't get a chance to really participate in the other services that were offered. But I was definitely made aware of them. Working with them made a big difference. It took some time, but I was able to resolve the debt and in many cases, get the interest rate lowered. I'm pleased. The debt is taken care of, so I'm definitely thankful for that.

Cambridge was really helpful and they were always there when I needed to talk to them. I paid one payment, which was deducted monthly. They split it up, and they distributed it out. Now, I’m finished with the program. It got me out of credit card debt and my credit score went up.

Anytime I had a question and I called Cambridge, the reps gave me the answers. They kept me up with whatever was going on until I finished paying off. My experience was good and I was very glad when the last payment was made. I have peace of mind and I paid them without a missed payment every month, which also improved my credit score.

If I had problems with any of my accounts, I usually called Cambridge. The service helped a lot on lowering the interest and getting out a long-term debt. I just got done paying off everything in December.

I completed the program and everything went fine with Cambridge. Keep everything the same 'cause it was excellent. They're very nice people too.

Cambridge was upfront about everything and it was a good experience all around. I was very satisfied. I completed the program and getting rid of the debt was the best. I was holding on to that debt for about seven years and I had a low-paying job so I couldn't catch up with it. I didn't have the discipline to make the monthly payments on my own, which was why I set that up. So, they made the monthly payments for me. I had nothing to do with it. It came out my check and I made a budget around that knowing I'm gonna be missing this amount a month. It worked good for me. Some people don't like giving other people that power but you got to admit when you're not disciplined enough to make the payments yourself. Anything could come up and I wouldn't make the payments. I’ve recommended people to Cambridge. It’s a good company and they were alright. I had no problems at all with them.

We got everything paid off exactly when they told us it would be paid off. We stayed on the plan and we never changed our payment. I was very satisfied with them and there was no problem whatsoever. They always had the answers to any questions I had.

I went through another company and I finished up with them a long time ago. Then, I got on the internet and started looking for the same type of thing a few years ago and found Cambridge. I have accounts that are open that I use that are in good standing and I do not want to have to close any of those accounts, and Cambridge does not require you to close those accounts. The service is wonderful. They set me up with my creditors and I pay one lump sum payment every month, and they pay the creditors on my behalf. It works out great. The rep wanted me to have all the information that I needed. He made sure that he told me and emailed me that information.

Cambridge Credit Counseling was great. They helped me with my credit cards and I felt really comfortable working with them. I got my debts all paid off so quickly and the process was easy.

It was very pleasurable working with Cambridge. The program kept me from having a nervous breakdown. I have dementia and numbers are very hard for me. By Cambridge taking care of it, it made it so much easier for me and knowing that it was getting done. This was my second round and I was glad to get my bills all paid.

Cambridge helped me with my credit card debt and everything was fine. They helped me a lot and finally, in November last year, the last payment was made.

I was spending $760 and getting nowhere. It was like on a treadmill. When Cambridge suggested the payment of $560 a month, I jumped on it and it was good. Chase charged 2% and I don't think Cambridge charged that much. It was a $50 charge at the beginning then it was $20 every month. I paid off $30,000 in five years and I was very happy with that. It was great with Cambridge and I gave my friends Cambridge's number.

Cambridge was in the phone book here in Alaska. I called the number and they were in Massachusetts. But after talking to a young man named Joseph, he gave me confidence to go ahead and do it. He was so kind and understanding, and he explained everything to me really well. They were all friendly. I liked them all. Working with Cambridge was very good because I'm debt free. They listen and help you out.

I couldn't handle getting my debt consolidated and paid off on my own. I went with Cambridge and they were great about it. The rep was very direct and very thorough. Any questions that I ever had, he always answered them. He did a great job. It was easy and effortless. Cambridge is professional and they are extremely knowledgeable. I had used a different company and they took my money and didn't help. To get that trust from a reputable company was really important and I never once felt like I was being taken advantage of. I am all complete and I accomplished my goal. That helped boost my credit. Just last week, I was pre-approved for a mortgage loan.

I heard about Cambridge through a friend. I gave them my information. They told me the cards that would be the most beneficial to put into the program. And then I set up automatic payments, and didn't even realize it was done until they messaged me a couple of months ago to let me know it's paid off. It's easy.

Cambridge was around the area and I felt more comfortable doing the program through somebody in the state. They were good. They kept sending me reading materials to try to keep me on track. They were also very good in terms of talking to an actual person. When I started, I had lost my job and they were able to figure out a way for me to have a low payment every month. They helped me to fix my credit.

One of my nieces had Cambridge and she told me how good it was, so I tried it. They were nice and they helped me, talked to me, explained each stuff to me. They set up a payment for me and I was able to pay it every month. They settled some accounts I owed for me. They were good. It helped me. I have less debt. I would tell others how good my experience was.

I was looking to consolidate some credit cards. I contacted Cambridge and saw it was a reputable company so I decided to go with them. Enrolling was easy. We discussed my creditors and I had a couple that I did not want on there that I had chosen to pay outright myself. I was trying to pay all of these people and my money just was not long enough. Combining them and making one payment made my life so much easier. It was automatic draft every month.

I'm very pleased with Cambridge. Everything was quick and they have great customer service. I got my certificate and paid off a couple of credit cards. I've recommended them to a couple of people.

The ease of the processing made me decide to go with Cambridge and I have less worries in speaking to all the different creditors since I've been with them. The interaction with the people was good and I was impressed with the knowledge. They set up a fixed rate and a fixed monthly payment over whatever the time period was. I’ve had a good experience and I would recommend Cambridge.

I was watching TV and an advertisement came on, and I called that particular number. I was told that they didn't service the area that I'm living in, but Cambridge did. So, I called and from then on, I was one of Cambridge's clients. The service was great, It was the best thing I ever did in my life. I couldn't believe how fast I got out of debt. Their customer service is superb to none. Every time I call, even if I call a couple of times a week because when it got close to the final payment, I was pretty anxious, so I was trying to make sure that everything was still on as far as the date of my completion.

I started with them three years ago and the lady did some stuff over the phone and sent me some stuff to the email. Once I set everything up, it was seamless. They took the payment out of my checking account monthly.

I wanted to liquidate some bills. There was a lady that told me she went through Cambridge. Since I didn't know anybody else, I chose Cambridge too. I paid them every month and they liquidated my three bills. It was strictly business. “This is what we’re gonna do. This is how much you have to pay.” The cost was okay. If something happened, where I couldn't pay the whole thing or I had a rough time, I just paid whatever I could. I'm on a fixed income and I'm elderly. I have serious health issues. I’m all paid off so now I’m good. I'm glad it's over.

I had Cambridge in my file. I connected with them when I had my medical issues. They helped me out when I needed it. They were there and they were courteous. Cambridge is fine other than my nephew said it was too high-priced. I'm all paid off and my family helped me out. Overall, I thank Cambridge for their help but I hope I never do have to use it again.

I maxed out a lot of credit cards. I got hurt and was out of work for almost three months. Things just piled up on me. I was never able to catch up and I went behind and behind. I was never able to recover from that. I ended up doing a consolidation with Cambridge. Customer service was very helpful and they pretty much answered all my questions. Everything was pretty good. There were a lot of things that I didn't know about initially and I didn't even know what to ask. I've been with their program for two and a half years. Right now, I don't know what my credit score is. I thought they were gonna be able to give me that but they didn't. But overall, Cambridge did pretty well and they helped me out.

I am beyond thrilled to have cleared my debt so quickly. I actually finished a year early. Thanks to Cambridge for helping this happen. Credit scores jumped, debt lowered and less worry for sure about making payments on time. I have told so many people already about your service.

My existing credit was piling up and I wanted to clear some of that. The people I worked with at Cambridge were really nice, especially the first individual named Tim that did my onboarding. The program was doable. It worked with what I could give at the time so it was good. They release statements every time you make a payment. But there's nowhere on the statement that says, "You've made this much thus far, so this is now your balance." The balance should also be included on these monthly statements. That will be very beneficial to any customer that they have. I was asking for these updates every month. I don't just want to see what was collected and what was paid out. I also want to see the number going down.

The program was excellent. I just made monthly payments to Cambridge each month. I was very comfortable with it. If I couldn't get it in on time, I'd let them know, and that was all right. Then if I have questions, I just call in and ask to speak to someone that would help me. They got all my bills all taken care of and it was very good. I'm glad I ran into them. They were a good company to be associated with.

Cambridge got my bills paid thoroughly and easy on my budget. The cost in relation to the quality of service was very realistic. Everything’s completed and I appreciate it. They were nice, honest, very friendly, and they were fair with me. It was an exciting experience.

The enrollment process was pretty quick. Cambridge helped me pay off my debt and lower the interest rate. If I had questions or concerns, I'd just call the main number and they would find somebody to help me. It was just that towards the end, I was getting numerous phone calls and emails about account balances. I'm busy and I don't have time to sit there with all these different phone calls. I was paying them to do something and put it all together in one to overview the whole account so that way, it's not all over the place. But then working with them was lowering my payments, so at least I was doing some kind of progress. Overall, Cambridge is good and helps out. They just need more organization.

I was in debt from my divorce, trying to make ends meet, and consolidation just seemed like the right thing to do. I wanted to live debt-free. Cambridge was the first one that I pulled up. I always had a good time with the consultants. It was easy to get ahold of somebody and get any questions I needed answered. It was a super easy process. The cost was fine as well. I was shocked that they can do such a thing because credit card companies take advantage of you and sometimes you get over your head, you don't realize. Overall, I was happy to be able to do it.

When I took out a loan before, it was really good. I got good service. I got kinda admired for making my checks and I made my payments on time. That year, I had real good luck with Cambridge. I thought I would have the same this time, but I didn't. The interest rate didn't go down as much as I would like it to. I kinda appreciate them but I would tell others to go with someone else.

Cambridge was one of the first things that came up when I was looking to see about condensing my credit cards and getting it all taken care of. They were accommodating. They allowed me to pay as we go every month, and do the amount that I could, because of financial situations. Everything went so smoothly. The representative that I worked with helped me so well and was very nice.

They were able to tell me what I needed to do. They've been really helpful when it comes to adding and taking stuff off and letting me know how much time, and reducing the payment when the payments were going down, and working with me. I've always had very good interactions with them. Once I gave them my information, they told me what I need to do and what my payment was, and it happened right away. I've been with them since 2017 and I'm completing now.

I had used Cambridge before, which made me decide to go with them. The reps were very informative and answered my questions when I called, and they were good. The program was great and for the payment, they helped me by adding an account and something with the balances, and getting the totals about when it would be over or be paid out. I was very satisfied with the timeframe.

I did a Google search and Cambridge was the first ones that came up and helped us. The rep was perfect and they did a great job. If I ever came across something that I needed assistance with, they were wonderful. There was one month my husband had lost his job and they let us skip one payment till the next month. Then, we caught up when I got my bonus, which kinda worked out. It wasn't the next month, so we weren't ever behind. We’ve had a one-off situation and we’ve been with the program for five years. The timeframe felt like an eternity, but that was our own doing. It had nothing to do with them. They worked with us and did everything they could do. So, it's just the amount that we owed is the problem why it took so long and what we could afford.

I was at my work and Cambridge was on a little billboard from HR. I decided to call and see what this was all about. The reps were helpful and they answered or got back to me quickly if they couldn't answer any questions that I had. I was amazed at how the astronomical amount of interest rates were dramatically decreased when I went to Cambridge. I had the maximum amount that I could pay and it was less than that. So, there was no issue at all from even the beginning. The amount of time went by quickly. We still have a car payment and now, we're paying double on that because I already paid off my credit card. So it's helpful that we get to take that and then flip it to our car payment. Then, we would be able to pay it off in half the time.

I used Cambridge before. They were helpful and the program was great. I’m done with it. It was all good.

When I talked to Cambridge initially, I got a good feeling and kinda went with it. Their service team was great. During my initial interaction with the gentleman I spoke with, he got the credit card information. We didn't have much communication in between but that wasn't anyone's fault. We just paid it every month. The good thing was when I called, I always got through and talked to a person, which is very rare. It was never an automated message. They were very thorough and they explained the process to me as well as the percentage monthly that we had to pay in order to stay in the program. They were very informative and reassuring. They didn't make me feel like, "Oh, my gosh, I can't believe you have so much debt."

We were told twice in the last six months that we would be paid off in July, and we weren't. We still owed 600. I called and the first person I talked to, which was the counselor that I originally set it up with, said it would be to our advantage if we could take the money out of our savings to pay off the 600. We wouldn't have to pay them the $50 for the month of July and we wouldn't get anything extra for paying it off early, but it would be specified to being paid off. We ended up paying too much to a couple of the companies and we got money back, which wasn't a problem. I said that they were all paid off, they had cleared the bank. I told her not to take out the money in July ‘cause, otherwise, they were taking it out automatically. She said she would mark it down and she put me on a recorded thing.

I had used Cambridge to pay off a collection account on my credit report. And then, I had gotten into some credit card debts. I got into their debt management plan. They consolidated it for me. I knew how the program worked which made me feel a little bit more comfortable. First, we went through a budget sheet over the phone. Second thing, we pulled a soft inquiry of the credit report. I was including everything that I could. Then, they calculated the payment. I was pretty much my own counselor at the beginning. The benefits that we get are all put in place by the creditors. They tell us what they come down to on the interest rate, and what percentage of the balance that they want as the minimum payment. So it's plugged into that. Then I'd decide if I wanna enroll or not.

Cambridge helped me out and made my debt very manageable. I called up with information in seconds as needed and it was pretty painless. I had checked in twice and they were making sure I was comfortable with the way things were set up and that I was taking advantage of everything that I could. But for the most part, I let it run itself once we got the fixed rates and just kept up with the monthly payments.

Cambridge helped me get my stuff back in order. I liked and enjoyed their program. The enrollment process was good. When I called them and they didn't answer, they'd get right back with me. Their rep worked with me and asked me if I was comfortable with the payment plan. He always kept in touch with me and let me know what was going on. He also told me when my last payment was that I didn't know. He was a real pleasure to work with. I felt very comfortable working with them and I was pretty satisfied. I got my bills paid off really fast. I can manage my little stuff a little better now.

I got overwhelmed by debt and Cambridge was one of the companies that were gonna help me best, so I went with them. I felt great about their program. They lifted a lot of stress off my shoulders. They were friendly and very helpful. I finished the program in four years and I was really satisfied.

Cambridge Credit Counseling Services consistently sent out a late payment every month to First Niagara Bank (despite me making my payments on time EVERY month), causing thousands of dollars in late fees & upon being notified, did not accept responsibility & refused to reimburse me.

I never had any problems with the creditors. Everything was handled by my agents. My bills are now paid off. I would receive to anyone. Friendly, informed staff. I believe they cared for me. Thank you so much. Reach out if you need help.

I was happy to pay off most of my debt in less time that I contracted for. My credit score went from 630 to 798! It was easy to enroll and the best decision I ever made. I am close to retirement and now I can do it with no debt.

We engaged with Cambridge about 5 years ago with over 100k in credit card debt. Our counselor discussed with us our needs and our ability to pay. He did all the work and set up payments. We received monthly reports of our progress and had our questions answered whenever they came up. We are now out of our credit card hole and will never fall back into it again thanks to the Cambridge plan.

I had two credit cards that I couldn't afford the payments and Cambridge Credit Counseling wasn't that far away. It's up in Springfield and I was in Avon. The hardest part of enrolling was getting into the building, but I followed the signs and I got right to the door. The willingness, the price and the whole thing was perfect. Reducing your interest rates from like 25% down to 7% was very advantageous as well. I was very impressed. I got a diploma too. Overall, the counsel service was very gracious and very helpful, all the way to even speaking Spanish to the gal behind the desk.

The Cambridge process was simple in terms of an initial information gathering, them coming back with what they could do. It all seemed to fit with what I needed, so it worked out very well. The initial setup was very quick. Once it was set up, it was pretty seamless. It seemed to all get taken care of. In terms of the duration of meeting my target, it was all based on how much I wanted to spend. I knew what I was getting into and it took exactly as long as I expected. There were times that I wanted to put more into it in order to pay it down more quickly. It's just using Cambridge, there was no easy way of having to go straight to the creditor themselves and paying them directly. But it would have been nice to be able to increase that amount, either permanently or a one-time way. Nonetheless, Cambridge served everything I needed and it met my expectations. I'm happy with what turned out.

My sister referred me to Cambridge, which was why I chose to go with them. I got their service for generalized debt and I had finished this program a while back. Everything was smooth and great. I have no complaints of anything and whoever mentions to me that they need some assistance, I would refer them to Cambridge. I'm grateful for their service and I’m appreciative of what they helped me with. I wish there was a company like that on the West Coast because the time differences were a little bit inconvenient at times but it’s not a big issue. It was a great experience.

I reached out to the rep from Cambridge five years ago and they explained how they work. They would do all the negotiation on behalf of me and it would not affect my credit. I would still be paying off everything I owe just with a reduced interest rate. I was looking to improve my situation and Cambridge provided that service. They were very helpful along the way with any questions I had. Since my sister-in-law recommended them, there was a trust factor there already to begin with.

My mom used Cambridge Credit Counseling before and she's the one who told me about them. We had a large amount of credit card debt and we weren't putting a dent in it. I called Cambridge to see what they could do to help. They were able to cut our payment in half and we were able to pay it off way sooner than we ever anticipated. The service worked for us. Not only did they help us enroll into the program and get everything set up but they also helped us get an understanding of what they were gonna do to cut down and get me debt-free.

I wanted to bring down my credit card debt and I Googled Cambridge. The enrollment process was a no brainer. I did it many years ago and now, I have no credit card to my name. I was able to deposit 500 to $1,000 extra maybe five times a year on top of what they were pulling out so they would pay off the program faster. If you really need to help pay down your debt, take advantage of it. Otherwise, you're gonna be stuck paying it off for many years to come.

The guy I worked with was informative and it's, overall, a good experience. I didn't like paying the monthly amount, but it could have been much worse. The program was from mid-2016 to three months ago and I was satisfied. It went smoothly and all in all, it was a good service. I'm glad I did it, I'm glad I'm done with it and I'm glad to be away from the loan.

I came across Cambridge online. It was one of the first credit counseling agencies to come up, and I decided to give them a shot. It was quick and easy to enroll and then I was in the program for a good four years. I finished it back in June of this year and they were great and very easy to work with. Anytime I needed assistance or I needed help with anything, they were always available. They definitely helped me pay off a lot of my debt and get to a good place. I closed all of the accounts that I had opened and I'm able to breathe a little.

I enrolled and it was easy. In my wife's office, someone else has checked into the programs and checked it out. Anyone that I spoke to didn't hear anybody speaking negative against Cambridge and the representative I spoke with was up front and honest with me. I didn't have any bad feelings about it and I didn't see any negative reviews as well. The cost is also very fair. After the payment plan was set up, it was either we could or could not make it happen at that point. It worked out great in our case. It would’ve cost me 20 times more had I kept going down the same track and not being able to pay for stuff.

My mom recommended Cambridge Credit Counseling and they were really nice. The enrollment process was easy. I called them and they got me started. They made sure to give me my updates. I asked and I received my updates and check out time. They contacted me and it worked out very well. The monthly payment was very comfortable compared to what I owed. It took about less than five years from beginning to end. Now, I'm finished with them.

I like Cambridge and they took care of my bad debts. There were some bad things in my credit report that was why we went over it. The only thing is that I never knew exactly what was paid off or when it was paid off. I called the guy and I just wanna know what I still owed. He didn't give me an answer but a week or two later, they sent me $1,100 so I don't know how long I've been paying or if it was paid off. I didn't like that about it. I like to know when things are paid off and to be in the know on what's going on.

I did a little research and it seemed like Cambridge had pretty good success with helping people out. They were easy and convenient. They had it on paper and bang, bang, done. The monthly price was acceptable. I'm the one who got myself in trouble and I just needed help because of that.

Almost four years ago now, I was wanting to get out from under my credit cards and the business report that was on a Sunday mornings radio program mentioned Cambridge very highly. I telephoned them and we did business. They told me what their system was, and we talked about what I had to deal with. The representative was a very nice gentleman and he laid out to me how things would be, how long it would take to pay off, and then we set things up. I just finished the program two months ago and I’d rate their service very highly.

After my first call, it was a good experience. The representative that I talked to was very helpful. I like the rep's kindness and understanding. Cambridge did a great job. They were very easy to communicate with. They were very quick in answering questions or getting any kind of statements or paperwork that I needed. Anytime I called over with any questions or anything, they were really good. If they couldn't answer my question, they got me to somebody that could. Once everything was paid off, there was some overpayment to some of the companies so now, I have to personally call all those companies to figure that out. Maybe that could be changed a bit. Other than that, Cambridge did exactly what they were supposed to do - paid all that debt down very quickly.

I was in debt so I got on the Cambridge account and they did everything. It was fairly easy to enroll. They called me and I called them a couple of times up in Maine where we were. They went over everything and explained everything to me. They were good representatives and I felt comfortable working with them. They came up with the payment amount and they automatically took it out of the bank. The service was good. It impacted my life pretty good considering at the time that I was in little trouble.

Cambridge has good reviews with Clark Howard. I enrolled and initially, they ran all of my credit histories and they had my credit number. They consolidated all of my debt then they rolled out one small payment every month to all of my creditors. They came up with a few different versions of payment plans and we chose which one we thought would work best. Also, I heard from their rep when I asked him something when I contacted him or her. They would email a response. I wish they could have been a bit quicker to respond though. I don't know if it was because of the pandemic. They might have pared-down the workforce. Other than that, this program worked for me as soon as I enrolled. I'm finished with it now.

Your company gave me the opportunity to get rid of credit card debt and gave me a new start on being a responsible consumer. I am on a fixed income and now have peace of mind and have complete control of my income.

Everything went pretty good with Cambridge Credit Counseling. I talked to their rep and they took care of everything. It was a pretty easy process 'cause they did all the talking to the different companies to lower interest rates which I would've been unsuccessful if it was done by myself. The program took four years. It would have been nice if it was one year but I didn't make enough money to do that. Other than that, having one payment to take care of all the different things as they did was a lot of ease on me.

Cambridge Credit Counseling was great. They kept good track of me and sent me information every month about what was been paid. I really appreciated that. They'd also send letters in between if they needed to contact me. The monthly payment was fair. It took me three years to finish the program. They closed out six cases and I was absolutely satisfied with the time frame.

Great service, I would and have recommended them to others. Customer service was great, they would be there for you when you needed them. If I needed them for anything all I had to do is call and they would be there for me.

I am eternally grateful for the folks at Cambridge. This plan was recommended by my sister. Five years ago I found myself homeless for the fourth time due to bedbugs (this time)...housefire, etc. before. Imagine how hard it was to build credit while having needs that I used credit for. They showed they cared when they worked on a plan that only included the cards I wanted included. This is A NON PROFIT organization that didn't take advantage of my position. Really glad to have found them. Thanks again.

While I was satisfied that this company lowered my interest rates on my credit cards which helped me pay them off, I did not realize that upon paying the creditors off, the accounts were closed and I lost my longevity with several creditors of more than 20 years which has now LOWERED my credit score. Beware of this if you have a long history you don’t want to lose.

My husband had Cambridge Credit years ago before I even met him. He threw the name out at me and I looked it up, and the rest is history. The rep from Cambridge answered many questions. He was very patient with me because that was when I was just starting out with my phone and was patient with everything on the email too. I was able to follow whatever he told me to do and we signed off emails. It was so easy because he made it easy for me. By the end, I got so used to him. He said, "I'm sorry, but I'm not the person that you have to deal with now. I'm gonna send you over to someone else, and they're gonna help you." They did and everything went smoothly. The rep was such a gentleman and was very helpful. That stress was serious. I recommended him to somebody else in my family.

I used Cambridge for a long time years ago when I was in the mortgage banking for credit counseling. I’d refer my clients to them for any issues. They were always professional. They've always been consistent. I've known about them for years. It is very easy to go through their program. You fill out your paperwork, you talk to them on the phone, and they keep you posted by emails and letters. They're very effective with their communication.

Cambridge came highly recommended. I got a high credit card bill, and their service was satisfactory. We got that credit card paid off and it was earlier than expected. They were able to drop the interest rate too, which was nice. So everything worked out well. When I called them to find out how much I owed, they were readily available. Working with Cambridge was very comfortable. Their rep asked me how much I could afford a month. They talked about what a comfort level was at the time and it was and has been for a couple of years, and that was the end. Now, I'm debt-free.

I'm a widow on Social Security and I let all credit cards get me. I knew that I had to get out of it, so I tried Cambridge Credit Counseling. It took me years but I did it. I'm out. Cambridge was great. They took care of the creditors and I didn't have to call much. They were always there when I called them and they helped me a lot. I wouldn't have made it without them. It has been a long road. Now, I don't want any credit cards and when I buy, I pay for it.

I was overwhelmed with my credit card debt and working with Cambridge made things a whole lot easier. The enrollment process was very easy. I just had to let them know who I owed and they did all of the footwork for me. Then I gave them my information where I wanted the draft monthly taken out of. The service and program were awesome. It was always a good experience whenever I called in. They were always available and they came on the phone rather quickly. Every time I called, I got concise, correct, and excellent professional service and I would recommend them very highly.

I was falling behind on my debts and I ended up getting all these approvals for catalog companies and ordered some things that I shouldn't have ordered. My mindset was a little off. I was going through a lot of things including physical problems and mental issues, so I was making poor decisions. I was confused and I kept ordering a lot of stuff. I didn't have any kind of discipline and I didn't use discretion. I made poor choices. I kept getting calls from creditors and they suggested I contact a credit counseling within 30 days so they could agree to have the payments paid to the credit counseling. So I called Cambridge and spoke to a gentleman. We set up an agreement that I'd pay $35 a month for the creditors.

I decided to try Cambridge because I wanted to get rid of these credit cards. They handled my questions and concerns very well. It's just that as soon as I get the statement, I send off that payment but sometimes, the ones that they would send the payment to would say that I was late. I had to call them and discuss it with them. Other than that, the program is good.

I had a great experience working with Cambridge. They had very good customer service and good listening skills. They were they there every time I called them and needed anything. What they offered me was really cool. But the high payment was a stretch for me. Because before, I could pay a smaller payment, and then when I had the rest, I could do the next payment. So, with having to put it all in one payment, it was hard. But it was also gonna have to happen. And I would definitely do it again, if I ever got to that point. Right now, I'm managing pretty well and my credit score shot right up as soon as it was done. I'm a lot more careful about getting myself into debt. I'm down to one credit card now and that is a huge relief.

They were all wonderful at Cambridge. Their customer service was very good. They did a good job every time I called. It was perfect. Everything’s good.

I had a good experience with Cambridge. It was a good deal. They were very helpful and knowledgeable. The rep I worked with was professional as well.

We had a great experience with Cambridge. We signed up and they took over and made our payments. It made it a lot easier because we just made one payment and it was taken care of. So, that was good. Especially now it's over, it’s great.

I didn't find any roadblocks with Cambridge. I sent them money and kept on sending money until it was done. I opened up my envelope yesterday with the certificate I got for completing the course.

I’m happy overall with Cambridge as far as getting my debt covered. The last month that I had left on the program is it just wasn’t advised, which I understood eventually that there may have been some adjustments to some of the credit cards of some debts that were not calculated at this time. But it wasn’t really explained till the end of the program so when I thought that I was gonna be done, I had to inquire and I had four more months to go on what I had not calculated to be then. But the enrollment process was pretty easy. It took a while for some of the creditors to respond though. Some of them declined it. Wells Fargo had declined it and then there was a delay in that. But overall, the purpose was accomplished.

I needed to do something about 4 bills I had that were a pain in the neck separate. Cambridge combined all them and made it an easy payment per month. I didn't have to do anything after that. They took care of the whole thing right to the end. It was the best thing that happened. Everything went so smoothly. I didn't have any anxiety, issues or problems. It all went like clockwork then it was over. Everything was also good with their reps. They would give the answer to your questions or concerns.

The other providers were a little sketchy and weren't clear on their instructions and on their explanations on how it was gonna be formulated and worked out. The Cambridge rep talked very good and we were informed about the account maintenance fees and how this program was going to work. He was very friendly and very nice. The enrollment process was very easy but they originally told us they were gonna charge $5 per account and there was a little confusion on that part.

The enrollment process at Cambridge was very easy. I paid on time and it got draft out my account every week. I was wondering if we were almost done and they sent me an email back saying that we were done and congratulations. It was great.

I got on the phone with a guy at Cambridge Credit Counseling and we went through all my information and my credit cards. Signing up for their program was pretty easy. The rep made some calls to all the creditor companies and got the interest lowered. We set up a plan and now they take money out of my bank every month. I get an email every month with a statement. Plus, they do follow-ups. If I have any questions, I just call Cambridge. The rep I worked with made things very easy. If someone asked me, I would recommend them.

Cambridge's service is great. It accomplished what I set out to accomplish, which was to eliminate some debt. I've paid everything off early. The time frame that it took was what worked for me payment-wise.

My experience was a little rocky at first, but after that, it was fine. It was the hardest thing I ever did but it was the best thing as well. It relieved a lot of stress and my credit is great.

I built up a lot of debt because of being low-income. I was looking up information to see who could help me and I found Cambridge Counseling. I called them and I really liked it. They’ve helped me get a lot of bills paid off that I had through credit cards. It's been a big help. I had gotten to the point now where I feel more relaxed with my bills because I finally paid off everything with Cambridge. It feels really good to be able to not have to worry about it anymore.

This is my second time with Cambridge. I’m still paying the creditors off but at a decent interest rate and I can see an end to it. I’ve always had good service. They’ve always answered any questions I’ve had. This lady that I’ve worked with this time was wonderfully friendly and bright. Her name is Karen. We just started the process yesterday and I talked to her. She was very helpful. She was great. You could tell she has had a lot of experience in it. She knew what she was talking about. She kind of stressed to me that we gotta get on a budget and got things that we can do to not let this happen again. She was very nice. She collected all the information about my income and my debt. We discussed what credit cards to include or if I should keep any, and she calculated it all. My experience was very positive. I would definitely recommend Cambridge. It gives me a way to finally see an end to my debt.

My account with Cambridge is closed. I had a great experience and I met my goal clearing my debt. They consolidated about five credit cards and made a contract with a creditor. I paid the minimum they requested. They negotiated and I just made the consolidated payment each month. Their reps were professional and helpful. They communicated with me via email, and they called if they needed to speak with me verbally.

I worked with them twice and they’ve been fair both times. The service was great. They only charged me $1 a month to take care of all that. Signing up was fine. Throughout all of it, I kept the name of the man that they gave me. If I needed to ask him a question, I called and asked him. The program worked great. It took a while but I got my bill paid off. The credit counselor was great. He was really nice. I trusted Cambridge because I've worked with them before. I couldn’t get my debt paid off and when I talked to them, it was no worry to me after that. I let them take out the payment on my checking account and if my money was in there and it was paid every month, I had no worry. I knew it was gonna get paid in time. They're a good company.

They helped me to accomplish my goal of eliminating my debt in a timely and professional manner. Although I did not take advantage of the many resources that were available through them, I was very impressed with all the resources and support that was offered and with the excellent customer service provided. I would definitely recommend the agency to friends and family.

Cambridge helped me manage and eliminate all of my debt. I followed and completed the 4 year program and am now completely debt free. It is the best feeling in the world. The negotiated interest rates by Cambridge saved me so much money. Thank you for your help.

We joined the program as a couple and Cambridge Credit worked payments we could afford and we wiped out over $7,000 in debt in our 5 year plan! We received monthly statements and their customer service was always friendly and helpful! I definitely recommend their service to everyone! Lisa H.

I had some problems with my credit and I wrote an email to Cambridge. They replied to me, then they called me, and I took it from there. They were very helpful and respectful. They took their time with me and went through everything and we worked together. Whoever I talked to, even if I texted a message or sent an email, either they called me or answered me to tell me they would get in touch with me, and they did. We resolved everything and everything is back to normal now. The service was very good and I was satisfied with the service. I will recommend them to anybody else.

The customer service of Cambridge was fine. I really didn't have to deal with them much because my payments came out electronically. But there were a couple of times when I was gonna have trouble making the payment. So I talked to them and they worked around it for me. They gave me a timeframe and it went real smoothly.

My credit was kinda going down. I wasn't able to pay my bills on time because my interests were too high. I found some good reviews on Cambridge. Their customer service did pretty well in handling my account. Whenever I had a question, I called them, and they were very professional, and they were able to help me and got me going. So, I like their service. They sent me an email monthly and then when I graduated from the program, they sent me a certificate and a statement of everything that they withdraw out of my account including their service fees at the end, which was really good for my record. My needs were met, and I'm satisfied with their service.