Cambridge Credit Counseling Corp.
67 Hunt Street Agawam, MA
About Cambridge Credit Counseling Corp.
Based in Massachusetts, Cambridge Credit Counseling Corp. is a nonprofit credit counseling agency that provides financial education and debt management services to consumers. It offers credit counseling, debt management plans, and budgeting and financial education to individuals and families to help them reduce their debts. All counselors must achieve and maintain accreditation through the National Foundation for Credit Counseling.
Overall Satisfaction Rating
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- Free credit counseling
- Extensive educational resources
- Member of NFCC and FCAA
- Fees vary by state
- Can take up to 50 months to get debt-free
Cambridge offers a free budget and debt analysis, making it a good choice for those overwhelmed with debt and not knowing where to start. Monthly fees for the debt management plan are $50 or less, depending on where you live. It can take up to 50 months to become debt-free.
Cambridge Credit Counseling Corp. Reviews
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I had a good experience with Cambridge. My enrollment process wasn’t bad but it was a little much when trying to figure out exactly how many cards it was that I would need to put on it. Other than that, they were understanding and they helped me to understand everything completely. Setting up the payment plan, they asked me all these questions about where I was getting my income and how often I was getting it so they can better help me to make sure these payments were made on time. The price was a little bit much but it was affordable enough for me to make sure everything was taken care of.
Cambridge is a great company. We used them, and I can't believe anybody would have a complaint about them, because they were really wonderful with us. They had very helpful people and reports. They have programs available to help the client do certain things, but unfortunately, we didn't do some of those. We were supposed to, but we didn't. We just kept making our payments, and we got through with the debt a lot quicker than if we tried to handle it ourselves.
I was with Cambridge for five years and it'd been a really long trip. But it was a good experience with them. They helped me through everything, every step of the way, so it was really helpful having them. I also used them in the past and they were the only ones that received a really good debt consolidation rating, so I decided to go with them. They were very hands on in the beginning and they laid everything out for you in a plan. A counselor is assigned to you so you have someone one-on-one explaining everything to you about monthly payments, about what's going to happen to your credit score, and about what's going to happen to your credit cards because they all closed, which most people don't realize. They also tell you how long the process is going to take. From the beginning to the end, they were really in contact with me to let me know what was going on and it was a really good program.
Everything was straightforward and simple. They didn't have many fees and I liked that. They used to call every once in a while and would send me the form every two months to see where we were at. I'm completely done and working with them was very helpful. They got all of my creditors to work with them, except for one that didn't stop charging interest. All the rest of them stopped the interest. It was zero from the time they started working with them. So that was good. They were easy to work with. I don't feel like they were just out to make money. They cared.
Cambridge combined my debts, took over certain accounts and had the accounts closed. In that way, it lowered the interest rate, and I got it paid off fairly quickly. My experience with the reps was very nice. Now, I’m finished with the program and it helped take a big debt off my shoulders.
Cambridge was very helpful. I was doing the call for my daughter. When I called them, they were nice, kind and very helpful. It was a very good experience for my daughter. It was a very good, helpful thing for her. I really appreciate it. We would get text messages and emails. This was all very simple and easy. Also, they let my daughter pick the day that she needed to do the payment in the month because of the way that she got paid. So that was not a problem from the very beginning and they never took out extra.
It was a wonderful experience with Cambridge. They were really patient and very professional. Anytime I needed a question answered, I would call them and they would answer my question. The process of me getting out of debt was so easy through them. My goal was to rebuild my credit. I did a pretty good job of that by working with them. They really helped me out with that. The people there that work with you were really nice and friendly. They take care of you. They'll try to get your credit back and get you out of debt.
Whenever I had a question and made a phone call, I always got answers that I understood. I was never disrespected in any way. I had the lowest credit score you can get and through working with them, I'm up to 608.
I had a good representative. I was really pleased with the entire program. It's well worth it. I'd recommend it to anybody.
Everything went okay with Cambridge. Communication was okay. But I wish that it was a little bit easier to pay off. When we tried to pay off everything at one time, we were being told that we couldn't, even though when I originally signed up through the program, I was told we could. So, that’s really frustrating. We also have a dashboard where you could log in and see that you made your payment. But we couldn’t see the account balances as they were being paid. But both of our credit went up pretty quickly with it.
We're all done with the program at Cambridge. It was a very proud moment when we paid everything off. It made us feel good about our finances and took the headache out of trying to manage all of these different bills that we had. We've come away feeling accomplished and empowered by the process.
They had done their job. They got me paid off and not a debt when they said they would. The cost was a little high. But if people do the job they say they're gonna do, that's worth it.
Cambridge took the time to explain. Didn't get upset if we were asking questions. They made it very easy. If we had a question about what they were going to say, what deals they were going to come up with with this particular company, they will focus on that and answer our questions.
This is the second time I've used them and everything was very good. From the beginning, they were good at negotiating the interest rates to a lower rate and getting everything organized into one payment. Then from there, it was pretty basic because it was just making monthly payments. But they did stay in touch with me. Toward the end, when we were refinancing our house, we were able to put a lump sum together to close out the program. They were really helpful with that in terms of getting the payoff amounts and issuing credits.
There was some kind of event held at one of the local schools in Baltimore City. I saw Cambridge there, got their literature, and read it. I decided to get my debts down because I was unsatisfied with what creditors were doing. If my balance was $500 and the minimum payment was $25, I would pay a separate additional $50. But that’s towards principal only. Instead of it going to the principal, they added service and finance charges. It seemed like I would never finish paying off people. So I said, “Let me get it into the hands of somebody and get this taken care of, and just be done with any kind of credit card.”
I met with people from Cambridge and discussed what the plan would be. They gave me a list of all the payments that would be made and the estimated time to end it. After that, I didn’t really have much contact with them because the money was coming out and I would get my statement. To keep track of my progress, I went online and checked. I opened an account so that I can see what was going on.
Being in the program, I didn't have to worry about getting the money to the creditors because Cambridge would deduct money from my account and pay my creditors. It was one smooth process. I knew when the money came out, this is what it would go to, and they would pay everybody off. I was able to get everything done in less than the time that we had anticipated because toward the end, I paid a lump sum of what was owed. Now the creditors owe me.
The enrollment process with Cambridge was good. The program worked out great. I like the part that they didn't allow my account to go negative before they started doing anything. They started doing stuff right away. Nothing ever went in a negative. The reps were pleasant, easy to talk to and gave me the information I asked for. Their program did me well. Both accounts were paid off.
The program was great. I didn't have to worry about everything. My credit counselor was so nice. He let me know everything that was going on. He made sure that I could still have money in my pocket, but at the same time, paying off my credit. I noticed that my credit and my pay history were getting a little better. Things were getting brighter for me. I completed the program and with all the debt that I had, I didn't have to pay a lot at all. I was shocked. It was great. Now I'm getting letters in the mail to get credit cards. I'm loving it. I feel like 100 pounds have been lifted off my shoulder. Cambridge is the best. If you want to get your life back on track, you better give them a call.
Cambridge was so quick to get back to me. Their customer service has been good. My payment plan has been completed and I don't have to worry about bills since then.
The program worked great. We paid it off about six months sooner than we were originally anticipating. The reps were all so helpful and answered every question I had. Every time I called, it was answered right away and if I needed paperwork, they emailed to me within five minutes. It was a quick and easy process. Working with Cambridge helped our credit tremendously. We were able to purchase our house in July and we also purchased cars.
Their service was good and I just got my bill paid off.
Cambridge is a good company. I would refer them. I didn't have to file for bankruptcy.
Working with Cambridge was an easy process. I loved it and I'm glad I did it. It helped me a lot. Customer service sent me my statement every month through email. If I had any questions, I would call them with regards to payments that they made or did not make. But I was a little confused as to why they were still collecting the same amount once an account got paid off. I wasn't sure if they were putting more towards another account. I would call and they would say, "Yes, we add that payment to something else so we could bring it down sooner." It took me a while to understand that because I just thought once an account was paid off, then the money will be less because the money that was already separated for that particular account was already used.
Also, there are two credit cards on my thing that had very small balances. Cambridge would alert me, "This account is paid off. Call the creditor to send you the refund." I thought that once the balance was paid off, the creditor would automatically send it to me. I didn't think I would have to call them to say, "Okay, so I have a little leftover. Are you sending it to me?" I just left it because there was so little that was owed to me.
If Credit Counselling is handling the account, they should let the creditor know, "Okay, there's a refund, so send it to the client" or collect whatever was left over at their end and send me one check for everything. That would be easier than us having to go through all that. Other than that, everything was great overall. The one thing I liked is that because the refunds weren't so much and they were only $1 or $2 meant that they went to the extreme of calculating what was going to be due and not have so many over. That's fantastic in itself.
I received a phone call from a gentleman from Cambridge Credit and he enrolled me in the program. It started with the monthly deduction and that would continue for several years. Gradually, the accounts became reduced. Eventually, the funds became less and less that were drawn out of my bank account. Sometimes I would try to hasten it up by making payments on my own to get rid of the debt quicker, which helped a little. There was always someone I could contact. Several people would contact me by phone or on email to find out if I had any questions and my progress. The reps have always been very friendly, forthcoming and personable.
Their program was excellent. Everything was perfect. I'm sure I wouldn't be out of debt if I hadn’t decided and enrolled in the Cambridge program. I felt like the payments, originally, were very high based on my income at that time, but I managed to get through it. They made the deductions every month, usually. Sometimes I had to make the payments withdrawn at a later date so I’d have the funds available, which they had no problems with. I was very satisfied. It was positive working with them. They were very helpful in their recommendations.
They're great. They communicate everything that they ever did. Especially when the COVID hit, they were flexible. Their service was outstanding. It was worth it. I got everything paid off that I need to get paid off that they were paying on. It was a done deal and I'm happy.
I was very satisfied with Cambridge Credit. I'm done with my card now. They really helped me out enough. When they charge you the finance charge and some were deleted, some were lower rated. So, I appreciated that, and that helped me out a lot as well. It gave me some relief and I was excited when I paid off one, and then just started just going on down. I'm glad they worked with me and they worked with the companies on my behalf. I really was pleased with their service.
Cambridge served their purpose for the time that they were needed. Their program was okay, initially. They assisted with getting the interest rate down. But it was still a fee attached monthly. So, I just paid the card off to avoid all fees. But if you don't have any other choice, it's a good program.
Cambridge just pays your credit card and that's it. They did exactly what I wanted. The rep was very nice and helpful. If you want to get your credit cards paid off and get out of debt, I'd recommend Cambridge.
Enrolling was easy. I told them how much I owed and a gentleman helped me out with that. He got me started. The program has helped me with all my debt and cleared it up. They made it into one payment which was easier for me rather than paying multiple cards. That's one thing I really liked about it. All the representatives were very nice. They always made sure that everything was good with my account. I got monthly statements of where the money was sent to and how much. Cambridge was really professional. They always answered the phone.
One of the things that Cambridge recommended in the very beginning was a budget and I did a budget for two years. Financially, it made me straighten out some of the things I was doing. The beginning counselor was very, very helpful because they made me look at a budget and decide how I was going to pay and they told me what I could expect. Cambridge was able to get a reduction in the interest charged on my credit cards. I needed that to be able to make the monthly payments. So, my monthly payments before were higher than what I ended up paying Cambridge. One of the things that Cambridge tells you is your FICO score will go up after you've been in the program but that's not true. That doesn't have anything to do with Cambridge. It has to do with credit reporting. But it would be nicer if Cambridge didn't say that.
Cambridge helped me out with one of my credit cards that was getting out of control. I was able to get ahead on it and restructured it. I got the 0% interest loan on it and was able to pay it off. It took four years and went faster than I expected. Cambridge helped get the budgeting part of my life straightened. They have a lot of good tools and a lot of good people work for them.
Cambridge Credit Counseling Corp. Company Information
- Social media:
- Company Name:
- Cambridge Credit Counseling Corp.
- Year Founded:
- 67 Hunt Street
- Postal Code:
- United States