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Transworld Systems Collection Agency
Transworld Systems Collection Agency
Overall Satisfaction Rating
1.10/5
  • 5 stars
    1
  • 4 stars
    0
  • 3 stars
    1
  • 2 stars
    1
  • 1 stars
    64
Based on 67 reviews that contain star ratingsSHOW RATING DISTRIBUTION

Transworld Systems Collection Agency

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70 Transworld Systems Collection Agency Consumer Reviews and Complaints

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Verified Reviewer
Original review: May 1, 2018

These jokers have called me every day for months under countless phone numbers, the only similarity being that they start with **. A legitimate call center wouldn't do that. I block them every time. They claim to be looking for a "Deborah **", but considering I'm not a female and have no outstanding debt, my guess is they use any generic name to try collecting personal information. Plus, it's a stereotypical accent that sounds like it's coming from a sweat shop in Bangladesh.

14 people found this review helpful
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Verified Reviewer
Original review: April 2, 2018

Transworld Systems keeps calling me weekly to collect on an old SleepTrain debt that was paid in full over 4 1/2 years ago! I tried to explain initially how they must have purchased bad paper as my debt was settled in full through arbitration with SleepTrain years ago, but they keep calling me anyway. They refuse to send me or show me any proof of payment records that have to show that they legally own my "debt" (which is required by California law, they are obligated to show all payment history as well as the original contract and payment terms if requested) but whenever I end a call with them, they continue to harass me by calling every 10 minutes or so from different numbers. I've had to block multiple numbers on my phone that caller ID shows as 4-digit numbers. At this point, I'm considering legal action against them due to excessive harassment, but I really just wish they'd leave me alone.

23 people found this review helpful
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Verified Reviewer Verified Buyer
Original review: Feb. 8, 2018

I am a 70 year old recent widow. In 2016 I had cancer. With it came the bills. In 2017 my husband also had cancer. He did not survive and with that came more bills. I set up a payment schedule with Transworld after the hospital sent me to collections even though I was making payments and was never late or missed a monthly payment. I am, since my husbands passing down to less than 1/2 of the income we had before. I have continued to make the scheduled payments, never missed a month or have been late.

Recently I've had to call the company because they have stopped sending me monthly statements. Their response has been that they will no longer send statements and that I will have to remember when to send in payments and keep track of the amount owed!!! They have also been pushing me to either give them credit card numbers or my checking account numbers so they can automatically withdraw money from my account!!! I have had, sadly, had to deal with collection agencies over the years and I've never had this happen before.

I also found out that when I got a statement from the hospital or hospitals (I owe bills to 5 different hospitals) that Transworld counts each and every line as a separate bill!!! This means that if I had a procedure done and the bill listed several tests for bloodwork, medications used, doctor's time, lab time etc. each item counted as a separate bill even if it was for as little as .37 cents or as much as $1,400.00! In effect I was told I didn't have just one bill with the hospital for my treatment I had over 300!!! My credit rating went down from the low 700's to just over 500! They refuse to work with me. I have noticed that when I speak with them now on this there is attitude. I don't do attitude well. I am still working in order to pay these bills off. I wanted to retire this year, not going to happen.

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15 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Feb. 6, 2018

Had a anesthesiologist bill go in that I thought I was paying through my hospital. I called on Sunday, the day it appeared on my credit, they were closed. Called again on Monday... verified I owed it with office and paid it immediately. They will not remove it from my file. They are rude even when you are paying them. I only got hurt in the last few months... it's not like I'm a deadbeat. Here is receipt from what I owed them. This is transaction on my debit card. TSI ** FORT WASHINGT PA ** - $81.42.

13 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Jan. 19, 2018

I received a bill from them. I went online to pay it and their site doesn't work to make payments, it gives you an error. About a week later before I could get around to trying again they called me. The guy started telling me who they were and that I owed them money. I stopped him and told him to hold on while I grabbed the bill that I thought belonged with their company and it did. I told him I tried to pay it the week before and their site doesn't work, he said they were doing some maintenance on the site but I can just pay him. I usually have no problems paying by phone but I just didn't get a good vibe from him and if they want their money then maybe their site should work.

It's now been about 2 weeks since I tried to pay the first time and it still does not work. I told him I would not give him my information over the phone and I will mail in the payment. I asked if they take American Express and he told me, "We take Visa and Master card". I said the only way I was going to pay him over the phone was with a prepaid card and he said, "Ok I can take that", I said you just told me you don't take American Express which is what my prepaid card is. So they are out of luck on receiving their money from me until they receive it in the mail.

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22 people found this review helpful
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Verified Reviewer
Original review: Dec. 29, 2017

I kept getting these phone calls from Transworld Center, Inc. about my YMCA account. Since I am not late or behind on that account I was very reluctant to give my information on the phone. They want your last four digits of your Social Security, and your street address which I refused to give them as I don't do business with them... So I called the YMCA to find out if I had late fees or was missing something that I was unaware of, and they told me there was nothing wrong with my account. The phone calls continued and they never left a message and the phone numbers came from all different parts of the country based on the area codes. They still call me even though I told them that I have no late fees to the YMCA.

I called the YMCA a second time just to ensure I'm not losing my mind. They told me that they were getting calls from some of their clients about a scam and that these people are just trying to gather information for identity theft. I am so grateful I never gave them any information about myself. What company calls you from different phone numbers refuses to give you information about what they're calling about and immediately starts off with wanting to know your street address and Social Security number??? What a joke.

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32 people found this review helpful
Verified Reviewer
Original review: Nov. 8, 2017

I have an account with American Education Services, and they told me to pay whenever I can due to my income status. Because I have medical bills piling up due to depression anxiety that happened cause AES raising my monthly bills. Then I ended up in the hospital due to having AES putting my student loans in collections right after the agent told me take my time, and pay when I can. So now I got Transworld threatening me, and telling my life doesn't matter. Some guy with a deep voice telling me he doesn't care if I go homeless. Because he wants the money that is owed. After I was put in the hospital for mental depression anxiety did you Transworld threatening me.

Here's some good advice. Do not sign college loans with AES. Because they are a bunch of dorks that don't send letters out to you through the mail. Because they go back on their word and tell people that they sent them notification through the mail. Which is a lie. Some people says I should sue Transworld for all the medical bills or put me in a state of depression and tell me that my life ain't worth it.

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26 people found this review helpful
Verified Reviewer
Original review: Oct. 6, 2017

** is Transworld Systems Inc., a debt collection agency, looking for someone last name **. I'm Asian with an Asian last name. I'm on the NATIONAL/FEDERAL DO NOT CALL LIST. They were seeking someone who owned my number I guess prior to my having it assigned to my new cell phone from a few months ago. I requested that they stop calling and informed them I am on a do not call list so the rep told me to give them 24 hrs to update this information and remove my number from their system.

12 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Sept. 21, 2017

I received a letter from TSI saying I owed for a hospital bill. I responded asking for proof. They sent information from a hospital for a different person. Not even the same name. They are literally trying to hit me for someone's bill.

25 people found this review helpful
Verified Reviewer
Original review: Sept. 18, 2017

Received a letter from ECMC dated August 15 stating if I don't respond within 60 days, my income will be tarnished. I contacted ECMC the following business day (Aug 21, because I received the letter on a Saturday) and they said Transworld Systems Collections Agency has my student loans. I contacted them to set up a payment plan to start taking money out the 2nd of September. By the 5th, I contacted them asking why the money wasn't taken from my account. They told me that they already sent it back to ECMC, who now sent it to the Department of Education, who now says it will take 90 to 120 days for them to receive it before I can start making payments (which I've been trying to do since I got the ECMC letter). To top it off, I even received a letter dated August 22 confirming my payment plan.

20 people found this review helpful
Verified Reviewer
Original review: Sept. 14, 2017

This company keeps calling 2 to 3 times a day for someone that is not at this number. They never leave a message and I have notified them twice to stop calling. I am on the verge of filing a formal complaint against them and possible legal action if they continue. Don't know who they are or what they want but they must have a bad number.

16 people found this review helpful
Verified Reviewer
Original review: Sept. 13, 2017

This company and their aggressive tactics has reached my wit's end!!! I retired from the military and had to clear AAFES which stated that I had NO debt owed to them. Fast forward 6-8 months... I start receiving letter from TSI stating that I owe a debt to AAFES ($19.32). Seeing that it was small and I was in the process of purchasing a house I decided to pay it. The following month I receive yet another letter and phone calls stating that I now owe something like $70+. I call them and they cannot tell me where it was from. Now I receive a letter stating that I have a credit from AAFES in the tune of $12.93. I call TSI and they cannot see where I have a credit but instead tell me that I have a debt of $72. After almost 30 minutes on the phone with them, I was given this email address (**) to send a copy of my "credit" letter from them to. This company will be reported to the BBB but I'm sure that they already have been!!!

29 people found this review helpful
Original review: June 28, 2017

This company reached out to collect information they claimed was for a garnishment without the employee's consent. Our company would never give out employee information without signed consent or subpoena. They were very aggressive in insisting we send back the forms with filled out information. Our company refused.

35 people found this review helpful
Verified Reviewer
Original review: May 26, 2017

After receiving multiple automated calls from Transworld from a local number telling me to call an 888 number to resolve a debt, which does not exist, I read some of these other reviews and began some research. According to the FTC site, the parent company and owner are under permanent in injunction. And it also appears Transworld operated under a different parent company in 2013 and was permanently enjoined from operations regarding debt collections. Not certain it is the same company or not, but appears so. BEST BET: Know your rights, obtain name and contact of anyone trying to collect debts against you, keep good banking habits and records, question any and all challenges of monies owed, pay your bills, and be your own best ally.

45 people found this review helpful
Verified Reviewer
Original review: April 22, 2017

I paid LA Fire Department, direct by check, on May 22, 2012. I have documentation of the paid check from my bank that the LAFD cashed the check for the $50 bill. On October 17, 2012, NCO Financial (Transworld's mother company) sent me a collection letter asking for $82 for the bill. I wasn't upset because slippage can happen and it might not be an attempt to defraud. I sent them back a copy of their letter with the added information that I had paid the bill and I enclosed a copy of the documentation (a bank verified copy of the paid check). I send all such letters certified and with a return card. I heard nothing more until I received another letter, today, from Transworld. Transworld is the spun off daughter company of NCO Financial.

Transworld sent me the same fake claim, except they are asking for $72 this time. (Note that they do not discuss the original bill's total, they try to add their fee without documenting it). I suppose that they could hope that after five years I might have lost my documentation. I was aggrieved at first because usually such documentation is stored by my CPA. But in this case, because of the original fake bill (2012), I had made a folder for my copies as documentation and put it in my operating files. Now I will send them a second letter, documenting all the way. I hope to testify in congress someday about the abusive behavior of some collection agencies. I suspect that this agency is skating around the law, because it doesn't provide good documentation of what the original bill's amount was and what their collection fee is. I can't believe that the United States would allow a bill to be sent that way.

As to their reviving a fake zombie debt. Well, it's a five year old debt and if it hadn't been paid, it would have been uncollectable. Any debt where no money has been collected for two years, and no judgement has been made by the court that the debt is valid, is uncollectable. My understanding is that if a person doesn't admit to the debt (agree that they owe the money) and doesn't pay any amount on the debt for two years (to anyone) and that debt hasn't been litigated, then that debt is uncollectable.

Why? To prevent these kinds of attempts to collect debts that aren't owed. The collection agency hopes that I won't have documentation after so many years and that I can be intimidated into paying them for a debt I don't legally owe. This won't happen. I have documentation. I know when to call my congresspersons and I also know how to research how I can file a complaint against the collection agency. Further, I can afford to take this company to court and make them pay the costs. (And I would love to see them pay the costs.) This is no different than being harassed by a Nigerian scamster! Whether the call center or mailing company is in the United States or India or Nigeria or Thailand or Mexico, it doesn't matter. An attempt to collect a non-existent debt is against the law and policies of the United States.

Also, even if I owed a debt and wanted to pay it, I can refuse to deal with a collection agency. All I have to do is pay the original owner of the debt. I cannotify the agency that I will not deal with them and that I will only deal with the original owner of the debt. If I don't owe or don't want to pay it, I can send the agency a letter telling them to stop contacting me and that I don't owe the debt (for whatever reason). The agency must stop contacting me. Then the only alternative the original debt owner has is to file in court asking for a judgement. The agency might have a legal branch to provide that service but that doesn't matter. The collectors must stop calling and the only option they have to to go to court. The debtor (person who owes the debt) is then given a chance in court to argue that the debt isn't valid. And the lawsuit has to be filed within two years of the debt being incurred. (Same thing if you need to sue a car insurance company, two years to file!)

Now, some collection agencies do use fraud in attempting to get judgements. They send the subpoena to the wrong address or in some other way try to not notify you that you are supposed to show up in court. So, you have to watch out. I'm surprised that there isn't a legal watch website where you could pay to watch out for troublesome lawsuit filings. I suppose large corporations could have them. Virtually all legal filings are available on the web but we need a system like the one we have to watch out for credit rating changes.

Perhaps the big three and "Lifelock" will add such services to their credit rating watch services. (I am not saying that Transworld would do something illegal... They could just be venial and database incompetent...) I will be back if these fools don't straighten their database and documentation. And if I have a third attempt from that company, I am going to file a lawsuit for harassment. Incompetence can amount to harassment if the effect is the person injured is the same.

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50 people found this review helpful
Verified Reviewer
Original review: March 29, 2017

Received eight phone calls on my work phone number from (602)714-8445 from Transworld Systems Collection Agency within the last two weeks. The call-back representative was Scott **. He claims the company doesn't have rep numbers. I finally called back and was treated with rudeness and a very unprofessional attitude. I confirmed my phone number and date of birth. They had the wrong person and I asked the representative, Robert **, to take my name off their calling list and he said I could just "disregard the calls." This is an unacceptable response in my opinion. I'm a teacher and these calls are interrupting my classroom. Our phone system also sends an email for every missed call, which is just an annoyance.

42 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 24, 2017

Transworld has placed and trying to collect on a federal loan that does not exist. There was no loan because of exhausted financial aid, I am permanently disabled and all federal loans have been forgiven, so if there was a loan it would have been forgiven. I am a senior citizen trying to purchase a home with my daughter and this loan is preventing me because it's on my credit.

16 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 14, 2017

This company does not send out collection letters when requested. They call and ask you for your address and last four of social security number. They leave messages for you to call a certain person, but anyone calls and anyone can take a call. Called with 949 area code. Seem's like a scam.

22 people found this review helpful
Verified Reviewer
Original review: Feb. 9, 2017

These people are CONSTANTLY calling my phone and never leaving a message. They always call from 3 different numbers with a NY area code (914) which I had to block from on my phone because it got to the point of harassment. I finally decided to call back one of the numbers and asked the representative what the nature of their business was. She told me that they are a "Financial Institution" and handle "personal business matters". A very vague response, and when I asked for more details as to what types of personal business matters they handle, she said she wasn't allowed to disclose that information. So that irritated me more, and I told her what kind of company blows people's phones up, never leaves a message and when questioned about why they're calling said person, the response is information cannot be disclosed???

She refused to give me any information about the company but then turned around and asked me for my personal information. So again, I told her I'm not telling you anything until you tell me what the nature of your business is --- same response that they're a financial institution. I asked, "So you're a bank?" Her response, "We handle personal business matters". I then disconnected the call.

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74 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Feb. 1, 2017

I had started with Coworx Temp Agency and my temp assignment 5 months ago, as of January 20, 2017 my wages showed an deduction of some type at 5% garnishment of my paycheck. I called my corporate office and they had confirmed a garnishment was put in through an official document from "Transworld Inc" of roughly $890 and up to date remaining balance is $742.83. Sent back in December and updated in January. I am at lost as to where to start, being I was not notified of this action nor was I kept in the loop by my company. I had asked for an copy of this "official garnishment document". My company however said they can not give me an copy. They did provide an tracking number, account number, and a phone number (866) 649-1823 that went straight to an fax type of sound. "Unacceptable" Protocols of an Temp Agency as well as Transworld Inc had been dismissed as to notifying the person they are garnishing wages from.

I checked on my credit that I monitor daily on Credit Karma and did not see any collections activities in this amount or mentioning of this company. Any suggestion as to what the next step I must prepare for? This is unlawful by all means.

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23 people found this review helpful
Verified Reviewer
Original review: Jan. 18, 2017

Cold called from phone number **. Rude person started asking for info to resolve debt wanted to verify my name, DOB, Address. But would not tell me what it was for. Then said something about an unpaid student loan of which I don't have any. Hung up on the lady. Please continue to report these scam artists!

48 people found this review helpful
Verified Reviewer
Original review: Jan. 16, 2017

I have never dealt with such good customer service. I really appreciate that they do NOT share your personal info without verifying right party contact. I was given name of hospital, date of service, Dr name that saw me that day and breakdown of bill. Excellent customer service!

17 people found this review helpful
Original review: Jan. 9, 2017

They are scam artists. Dont want to provide breakdown of the bill they sent. Very belligerent when I called up. They dont care if the debt is legitimate or not, just want to get the money and threaten that it will go on my credit report if I dont pay. A shame consumers have very little protection against these kind of collection agencies and have to pay the debt legitimate or not or else have their credit ruined. Something you never hear politicians talking about reforming.

42 people found this review helpful
Verified Reviewer
Original review: Dec. 22, 2016

In checking my credit report there's an entry from Transworld Systems Collections Agency in Ca 800 771-3708. I'm not aware of any outstanding medical bill for $396.00. I've received no documentation for such a bill nor is the phone number listed functional - keep getting a fast busy signal. This collection is damaging my credit rating.

36 people found this review helpful
Original review: Nov. 25, 2016

They blew up my credit report with numerous hospital bills for which I have no documentation. I try to contact them using their listed contact information on their website and the "hotline" is a one box mail system that is always unavailable. I have yet to get to them and I am FURIOUS that they have affected my credit report with their nonsense and then refuse to assist in clearing it up. The worst NON consumer oriented agency on planet earth. I HOPE THEY GET ENOUGH COMPLAINTS TO GET PROSECUTED.

49 people found this review helpful
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Verified Reviewer
Original review: Nov. 13, 2016

Ok from the reviews I see on here I have to believe this company is fraudulent. I noticed a drop on my credit report by 83 points because this agency reported that I owe 2 hospital bills back in Sept. 2016. We are in Nov. 2016. I doubt a bill would go to collections that fast and besides that I haven't went to the hospital in over a yr. So I think this company is bogus and is just trying to get money from false claims. BEWARE OF SCAMS! Sadly I lost so many points after I tried so hard to build my credit.

35 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Nov. 11, 2016

I had traffic fines from Tacoma WA so my driver's license was held here in CA. I paid the traffic fines in full, and got my CA license. I had a balance of criminal fines, I have every month's statement showing the amount paid to date. I have been paying on this over 4 years at 25 a month. I am disabled and draw disability in the amount of 748 a month and the last month I stopped paying was Aug 2016. It showed I paid 425 dollars and 50 cents. Four years only pays back 1,200 alone. I called them today 11/11/16 and they told me the reason why is that the interest rate is more than the payment therefore I will never be able to pay this off. I have receipts for every month paid early. I refuse to pay any more.

19 people found this review helpful
Verified Buyer
Original review: Oct. 19, 2016

I received a letter from this company saying I owed money for a bill never received. It has been over two years since I have done business with the business named and they were paid for work not completed properly. It states I owe the company money plus interest, but have no information on a bill or specifics. I believe this company and the credit company to be a scam and I have reported them to the US attorney generals office and I suggest everyone do the same. This kind of exploitation needs to stop. Also on the letter I received it listed an account number and a website to go to in order to view more info, but the number is stated as an invalid account. Go figure since the whole thing is a farce.

34 people found this review helpful
Verified Reviewer
Original review: Oct. 18, 2016

Noticed a debt that was indicated on my credit report. Called immediately to verify this information. The number that is listed through a Google search and on the credit report is actually not the correct phone number to contact. Tried utilizing the website; however, a reference number was required in order to do so. Of course, I didn't have this information because a credit report only provides you with the last four digits of the account. Finally after being hung up on approximately six times, I finally spoke to someone, only to not have all the necessary information required to obtain the information I needed. In one day, I called and spoke to 20 agents/managers and finally (so I thought) was done with my business with TSI after finally being able to pay off my accounts. So of course, I needed confirmation of my payment for my employer and guess what, TSI has to mail this information (so I was told).

Called the following day, and spoke to another agent that was very rude and she rushed me off of the phone. Called back six more times to request a letter that confirms that I made the payment. Out of six agents and one manager, was then told to submit a HIPPA Release form that I could obtain online through a Google Search. After submitting this form, I am still waiting a letter confirming my payment. This experience alone, has been draining and has caused me undo stress. Anyone that is sending their debts to them should think long and hard, because this process was not an easy one and in fact, I feel that the company could care less about resolving these debts.

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38 people found this review helpful
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Verified Reviewer Verified Buyer
Original review: Oct. 4, 2016

I received a bill in the mail from Transworld systems claiming that I owed Tacoma Municipal Court $590 for a Criminal Traffic offence which they don't State what it was. Well first off I haven't been in any trouble with the law criminalize in like 13 years. Second if I had I would know about it and this wouldn't be the first bill that I had received. So why am I not receiving this bill. I guess I have to send them a dispute letter within 30 days to find out but I'm not paying them a dime because I paid all my fines from the past. How is it they are still in business.

30 people found this review helpful

Transworld Systems Collection Agency Company Information

Company Name:
Transworld Systems Collection Agency
Website:
www.tsico.com

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