Transworld Systems Collection Agency Reviews

I receive 3 to 5 calls per day. They never leave me a message. I called them back and the girl was extremely rude. It's gotten to the point of Harassment. I block 1 number and they call using a different number. I have ask them to stop calling and was told to put it in writing. According to Canada Law. Collection companies can only call 3 time in a single day or 7 times per week. It's 11:57 am and I have received 4 calls so far. I would give them negative stars if possible.

I was getting calls from 332-278-2554. The caller's name is John **. He said I have a balance from Macy's. I haven't had an account with Macy's in over 10 years. I called Macy's and there is no record of my account with them.

Since giving my debit card to them to make a payment arrangement for a medical bill I needed to pay, my banking information has been stolen by hackers from their database 3 separate times now! Today I called the police and filed a report. Their system is not well protected and I will NEVER given them my banking information again.

TransWorld Systems called me about a Dr's. bill debt from 2023 (one year ago).. I told the agent that I wanted to check with the medical practice directly. I wasn't aware that I owed a debt. She asked for my birthdate and I told her. She apparently found something that I owed $200. I did not give her any other info and after the call, I checked my bill pay website that I use to pay bills for that service and my balance was zero. I will follow up with the office directly when they are open. I would advise that anyone should call the business directly and not quickly pay with your card over the phone. Don't trust them for accurate info.

TransWorld works with New Standard Equities. New Standard Equities runs an apartment complex in Hayward, CA called the Mark Apartments. Way back in 2019 someone opened a lease with a similar name to mine. The lease only lasted a year but the person(s) stayed about 1.5 years longer. Apparently this is when some $35,000 of debt racked up. Fast forward to November of 2023. I find out that there is a huge debt to my name from an apartment complex 500 miles away. Huge surprise because 1- I've lived in the same county for 30 plus years and 2- I've never even visited Hayward in my life.

This company is a nightmare to work with. The agent told me they would take automatic payments from my account every month and they did not which resulted in me being late and having to contact them to resolve the issue. When I contacted them to resolve the issue they stated it's no longer in their office? But they failed to contact me when the payment was not automatically taken out. It took 2 calls and multiple reps to locate my account and to even get any assistance on what's going on. This company is horrible. I have never heard of them before, this being my first experience and it's just awful to jump through all these hoops because of mistakes on their end. I would never recommend anyone to use this company. Customer service and assistance of any kind is useless.

This company is totally worse… They are so mean and so rude. Before I paid my full last payment I ask about some extra charge and issues. They said everything will be ok after I pay but after paid the full amount they act like don’t know nothing. Keep saying contract with credit card company, my thing is if the credit company already put in collection agency and they contract to me for collect money. How they ignore any questions or issues. They have to talk and discuss about any issues, especially the manager. He act like he is president of the world.

This company is the absolute worse! They don’t have the up-to-date information for what I owe that I already worked with a law firm to settle. They have literally harassed my family members, friends and an old job by calling all times of the day/night. They have even called after 9pm! Which is against the law for debt collectors! I would strongly suggest no one do any business with them until doing a VERY deep dive into their practices!!

Explained that I am on maternity leave and waiting for disability payments. He said, "Well can’t you just pay $20." I said, "I need to pay my mortgage and gas and electric and buy food and diapers for my baby first. Once disability came through I would pay." He said, "Well how long until that comes through." I told him I didn’t know and asked them to stop calling me for now. That it would get taken care of. They still call everyday.

Contacted TRANSWORLD to actually pay the debt I owed. Was told that I should dispute the debt. I paid 1 dollar to retrieve my credit report, to look for errors. The dollar paid went to a company called 'IDENTITY IQ'? I unknowingly subscribed to a credit monitoring service, that's been a nightmare to cancel. Charging my card 20 dollars a month. Ultimately I was forced to make a fraud claim, cancel my card, and now I don't know what to do about the debt. Business ethics have changed drastically in this country. Very sad...

Our office engaged Transworld Systems Inc. for collection services, facilitated by their agent, James **. Unfortunately, my experience with their service is extremely poor. Despite prepaying for 100 collection accounts over a 2-year period, the service proved highly ineffective. No collections were made, and the collection information on their portal was all incorrect. Attempts to address the issues with James ** were met with resistance, as he refused to refund the remaining unused accounts. The lack of transparency and cooperation and their ineffectiveness left me dissatisfied with their services. This company was a waste of time, money, and effort. NOT RECOMMENDED!

We tried to use this company to collect a debt. They were not able to collect anything or even find the people that owe us money. The debt collection was pending for about 2 years and was completely useless. Waste of time!

Our office used Transworld for over 10 years to attempt to collect unpaid patient bills, reducing our administrative burden. "Attempt" was pretty much all they did (for a fee). Their accounting was extremely misleading - I estimated that at best we broke even (i.e. what they collected versus what we paid). However, they claimed to be benefitting us significantly. I would not trust this company at all and am now embarrassed that we used them at all, versus just writing off unpaid bills after, say, 3 months. I can't recommend them except as a tool to make you (as a client) feel that you "are doing something".

Just received a debt collection attempt under my father's name at the home I grew up in where he lived before he died in 1997. I knew what it was and ripped it up to toss in the trash same as the other collection agency who tried this ** two years ago. But I wanted to post here about it so people realize this is a scam to bleed money from people. Why did it take 26 years for them to 'decide' he has a debt to pay? Because they must have some information about an account he once had 26+ years ago.

This robocall collection company claims "this is a business matter" when they leave a message and does not disclose they are a collection agency but state they are calling from the Federal Government. They call every single day which is against Canadian Law. Collection agencies have laws they are to follow and they will be reported. Impersonating a government official will get you up to 5 years in jail.

This co. has called me off and on for years. I owe nothing and they just started calling again. They are not BBB accredited however the BBB has a government warning about Transworld and their practices on their website. BEWARE!

This place is constantly calling me and never leaving a message. I have nothing in collections, and I'm up to date on all bills. I called their number back 888-899-6650 and talk to someone. I asked why they keep calling me and never leaving a message. He didn't ask for a ph#, my name or any other identifying information. He just said they've been calling because they are trying to reach Eileen. No Eileen is at this phone number. Funny thing is I called from my work phone, which is a private number as I work in healthcare so there's no way for them to pull up who it is registered under.

I have never experienced such unprofessionalism and such stupidity, such rudeness in my whole entire 21 years of life. Not only do these people not know how to follow rules. This is the most unprofessional, collection agency, known to mankind. These people have called me, harassed me over a month for money that I have already paid, but I’m paying it again so I can go to school. Harassed me about money I have given these people money over the phone and they have misplaced my payment.

I have never received a letter or call from these people yet I had two collections drop onto my credit from October and March during which I lived in completely different states. I have never gone to the doctor or hospital in either of these months. In March I had Tricare and it would’ve all been paid for anyways. This is absolutely a scam! Tried calling the number and it doesn’t go through to anyone. Reported it to Transunion and they took both off within minutes. That leads me to believe they’ve dealt with them before and already know they’re fraudulent. I can’t believe this is a legitimate company. Hopefully not for much longer. They need a lawsuit against them and it might be from me!

On 05/28/2021 I called to resolve a debt through them. They had me enter a credit card through the phone. The operator said it did not go through, so I entered a different credit card. They both were charged it turns out. I've spoken to them numerous times, and they promised a refund on one of the credit cards. On which card it would be refunded to "they did not know". I have not received a refund and it has been over two months.

This company is trying to collect "debts" from medical bills that have already been settled by insurance. This is insurance fraud. I received a "bill" last month from Transworld Systems on behalf of a doctor's office that was submitted and paid to insurance several months ago.

Transworld Systems is extremely unprofessional, they will make your call in a circle and then the rude customer service will hang up without any explanation. Not sure, why I give them 1, it should be 0 (Zero). I'll complain to Better Business Bureau, I urge, please report to BBB in your state so these company may learn their lesson (which they will not).

I had a bill that had gone to them while I was in the process of requesting financial assistance at a medical facility. I spoke with Transworld on three occasions, and they were extremely kind and understanding. They even wished me, at the end of each phone call, a good day and to stay safe.

As a Purple Heart veteran, this company are heartless and do not care about military personnel. Call them, and you'll see what I mean. Other companies are willing to help and work with you, not this guys. If I could give it a zero, I would.

Apparently, I had an outstanding payment from a doctor's office of $69 from 2015. I have not received communication since I last paid and thought it was paid off years ago. Today, I see my credit score dropped by 64 points because they reported a missed payment of $69. I ordered a Truck recently and it arrives this week. Unbelievable. Just send a bill by email, mail, whatever every month if there is balance! I am not sure it was even correct. Clerical errors exist and companies with such poor ratings are likely mismanaged leading to further errors and bad behavior.

I got a bill in the mail from Transworld. There is no name on the account. Just my address. They say I owe Fedex $800!!! I have never used Fedex in my life. Well I've tried calling for 3 days and when I call the 800# it doesn't even ring I just get "thank you for calling we are not available now" and it hangs up. Is this even a legit company?

I checked my credit report and saw an $8,000 dollar debt. I’m not tracking any reason why that should be there. It’s listed as TRANSWORLD SYS INC/926. I went to their website, selected “contact us”. Link doesn’t work. I call their contact number, and the voicemail says the mailbox is full and can’t accept new messages. So they are allowed to negatively impact me by posting on my credit report but they are not available to give me a chance to review the validity of the debt? Shady and unfair!!!

I got a letter from Transworld in re: to Disaster Relief Hurricane Katrina (2005) FEMA saying that I owe $5003.38!! However, in 2016 when we had a huge flooding event, I was eligible for FEMA and FEMA said nothing to me about a debt I owed them. I would NOT have gotten approved for assistance if I owed them money. Principal is $5,003.38. Accrued Interest $419.26. Penalty Charges $2,520.79. Admin Costs $15.00. Other Fees $2,546.37. Balance Due $10,504.80.

No help with a incorrect debt. They are called a Parasitic Company, now I know why. I will never pay this bill now, even if they did have some proof. It is a hospital by my insurance. They don't care if you owe the money or not. Thieves!!!!

I received a bill in the mail addressed to my apartment complex at my address without my name. They claim money is owed to the local power company. My name isn't there, only the address and a bill. There is an account number as well, which is not mine. Very strange. Bad business.