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Transworld Systems Collection Agency Reviews

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About Transworld Systems Collection Agency

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Pros
  • Clear communication about debts
  • Transparency in billing practices
Cons
  • Frequent harassing phone calls
  • Poor response to inquiries

Transworld Systems Collection Agency Reviews

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    Page 2 Reviews 40 - 80
    Customer ServicePrice

    Reviewed Nov. 21, 2023

    Contacted TRANSWORLD to actually pay the debt I owed. Was told that I should dispute the debt. I paid 1 dollar to retrieve my credit report, to look for errors. The dollar paid went to a company called 'IDENTITY IQ'? I unknowingly subscribed to a credit monitoring service, that's been a nightmare to cancel. Charging my card 20 dollars a month. Ultimately I was forced to make a fraud claim, cancel my card, and now I don't know what to do about the debt. Business ethics have changed drastically in this country. Very sad...

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    Refunds & PayoutsStaffTransparencyResolution

    Reviewed Nov. 16, 2023

    Our office engaged Transworld Systems Inc. for collection services, facilitated by their agent, James **. Unfortunately, my experience with their service is extremely poor. Despite prepaying for 100 collection accounts over a 2-year period, the service proved highly ineffective. No collections were made, and the collection information on their portal was all incorrect. Attempts to address the issues with James ** were met with resistance, as he refused to refund the remaining unused accounts. The lack of transparency and cooperation and their ineffectiveness left me dissatisfied with their services. This company was a waste of time, money, and effort. NOT RECOMMENDED!

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    Reviewed Aug. 5, 2023

    We tried to use this company to collect a debt. They were not able to collect anything or even find the people that owe us money. The debt collection was pending for about 2 years and was completely useless. Waste of time!

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    StaffBillingHonesty & Transparency

    Reviewed July 20, 2023

    Our office used Transworld for over 10 years to attempt to collect unpaid patient bills, reducing our administrative burden. "Attempt" was pretty much all they did (for a fee). Their accounting was extremely misleading - I estimated that at best we broke even (i.e. what they collected versus what we paid). However, they claimed to be benefitting us significantly. I would not trust this company at all and am now embarrassed that we used them at all, versus just writing off unpaid bills after, say, 3 months. I can't recommend them except as a tool to make you (as a client) feel that you "are doing something".

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    Contract & TermsSales & MarketingPunctuality & Speed

    Reviewed July 19, 2023

    Just received a debt collection attempt under my father's name at the home I grew up in where he lived before he died in 1997. I knew what it was and ripped it up to toss in the trash same as the other collection agency who tried this ** two years ago. But I wanted to post here about it so people realize this is a scam to bleed money from people. Why did it take 26 years for them to 'decide' he has a debt to pay? Because they must have some information about an account he once had 26+ years ago.

    Having lived in this home since the 70s, there is no way Verizon would have not bothered to collect this way back then if he ever owed any money. Nor would they have not attempted to get it from my mother in the two decades she was here before I took over. Simply put, this is a shady company that looks for old accounts to tell people they owe money that they never did.

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    Customer Service

    Reviewed June 29, 2023

    This robocall collection company claims "this is a business matter" when they leave a message and does not disclose they are a collection agency but state they are calling from the Federal Government. They call every single day which is against Canadian Law. Collection agencies have laws they are to follow and they will be reported. Impersonating a government official will get you up to 5 years in jail.

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    Customer ServiceOnline & App

    Reviewed May 20, 2023

    This co. has called me off and on for years. I owe nothing and they just started calling again. They are not BBB accredited however the BBB has a government warning about Transworld and their practices on their website. BEWARE!

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    Customer ServiceSales & MarketingBillingTransparency

    Reviewed April 26, 2023

    This place is constantly calling me and never leaving a message. I have nothing in collections, and I'm up to date on all bills. I called their number back 888-899-6650 and talk to someone. I asked why they keep calling me and never leaving a message. He didn't ask for a ph#, my name or any other identifying information. He just said they've been calling because they are trying to reach Eileen. No Eileen is at this phone number. Funny thing is I called from my work phone, which is a private number as I work in healthcare so there's no way for them to pull up who it is registered under.

    Since they didn't ask for my information or my ph# that they have been calling, but instead made up some name of a person they are trying to reach, this leads me to believe this is a FAKE business and they are trying to scam people. I will continue to BLOCK their number and will call and bother them at random times during the day whenever I get bored.

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    Customer ServiceStaffBilling

    Reviewed Oct. 11, 2022

    I have never experienced such unprofessionalism and such stupidity, such rudeness in my whole entire 21 years of life. Not only do these people not know how to follow rules. This is the most unprofessional, collection agency, known to mankind. These people have called me, harassed me over a month for money that I have already paid, but I’m paying it again so I can go to school. Harassed me about money I have given these people money over the phone and they have misplaced my payment.

    I go to call them tonight asking for my username because the website won’t let me in the account that I have with them. I called the collection agency tonight the woman that answered, refused to help me, talked over me, repeated herself multiple times after I specifically said that the information that she’s giving me I already have but I need help finding my username. The woman then hung up in my face and blocked my number. Completely unprofessional and I really hope these people go out of business.

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    Customer ServiceSales & MarketingRefunds & PayoutsTimeliness

    Reviewed Nov. 29, 2021

    I have never received a letter or call from these people yet I had two collections drop onto my credit from October and March during which I lived in completely different states. I have never gone to the doctor or hospital in either of these months. In March I had Tricare and it would’ve all been paid for anyways. This is absolutely a scam! Tried calling the number and it doesn’t go through to anyone. Reported it to Transunion and they took both off within minutes. That leads me to believe they’ve dealt with them before and already know they’re fraudulent. I can’t believe this is a legitimate company. Hopefully not for much longer. They need a lawsuit against them and it might be from me!

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    Customer ServicePriceRefunds & PayoutsBilling

    Reviewed July 30, 2021

    On 05/28/2021 I called to resolve a debt through them. They had me enter a credit card through the phone. The operator said it did not go through, so I entered a different credit card. They both were charged it turns out. I've spoken to them numerous times, and they promised a refund on one of the credit cards. On which card it would be refunded to "they did not know". I have not received a refund and it has been over two months.

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    CoverageBilling

    Reviewed June 12, 2021

    This company is trying to collect "debts" from medical bills that have already been settled by insurance. This is insurance fraud. I received a "bill" last month from Transworld Systems on behalf of a doctor's office that was submitted and paid to insurance several months ago.

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    Customer ServiceStaffTransparency

    Reviewed June 9, 2021

    Transworld Systems is extremely unprofessional, they will make your call in a circle and then the rude customer service will hang up without any explanation. Not sure, why I give them 1, it should be 0 (Zero). I'll complain to Better Business Bureau, I urge, please report to BBB in your state so these company may learn their lesson (which they will not).

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    Customer ServiceStaffBilling

    Reviewed Feb. 3, 2021

    I had a bill that had gone to them while I was in the process of requesting financial assistance at a medical facility. I spoke with Transworld on three occasions, and they were extremely kind and understanding. They even wished me, at the end of each phone call, a good day and to stay safe.

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    Customer ServiceStaff

    Reviewed Nov. 7, 2020

    As a Purple Heart veteran, this company are heartless and do not care about military personnel. Call them, and you'll see what I mean. Other companies are willing to help and work with you, not this guys. If I could give it a zero, I would.

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    Customer ServiceContract & TermsRefunds & PayoutsStaffBillingRates

    Reviewed Oct. 12, 2020

    Apparently, I had an outstanding payment from a doctor's office of $69 from 2015. I have not received communication since I last paid and thought it was paid off years ago. Today, I see my credit score dropped by 64 points because they reported a missed payment of $69. I ordered a Truck recently and it arrives this week. Unbelievable. Just send a bill by email, mail, whatever every month if there is balance! I am not sure it was even correct. Clerical errors exist and companies with such poor ratings are likely mismanaged leading to further errors and bad behavior.

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    Customer ServiceBilling

    Reviewed Sept. 10, 2020

    I got a bill in the mail from Transworld. There is no name on the account. Just my address. They say I owe Fedex $800!!! I have never used Fedex in my life. Well I've tried calling for 3 days and when I call the 800# it doesn't even ring I just get "thank you for calling we are not available now" and it hangs up. Is this even a legit company?

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    Customer ServiceOnline & App

    Reviewed Aug. 9, 2020

    I checked my credit report and saw an $8,000 dollar debt. I’m not tracking any reason why that should be there. It’s listed as TRANSWORLD SYS INC/926. I went to their website, selected “contact us”. Link doesn’t work. I call their contact number, and the voicemail says the mailbox is full and can’t accept new messages. So they are allowed to negatively impact me by posting on my credit report but they are not available to give me a chance to review the validity of the debt? Shady and unfair!!!

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    Customer ServiceContract & TermsPriceRates

    Reviewed June 26, 2020

    I got a letter from Transworld in re: to Disaster Relief Hurricane Katrina (2005) FEMA saying that I owe $5003.38!! However, in 2016 when we had a huge flooding event, I was eligible for FEMA and FEMA said nothing to me about a debt I owed them. I would NOT have gotten approved for assistance if I owed them money. Principal is $5,003.38. Accrued Interest $419.26. Penalty Charges $2,520.79. Admin Costs $15.00. Other Fees $2,546.37. Balance Due $10,504.80.

    However, FEMA knows nothing about this debt I so call owe. It's been 15yrs since Katrina and 4yrs since the flooding event since I've dealt with FEMA so I am curious since FEMA knows nothing about this, how can someone come after me for something that FEMA knows nothing about. FEMA has everything from my past claims on file so I am a bit confused. They say they will garnish my wages at 15% until paid in full. A 15yr so called debt with FEMA that nobody seems to know about besides TRANSWORLD is very suspicious.

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    Customer ServiceCoverageStaffBilling

    Reviewed April 2, 2020

    No help with a incorrect debt. They are called a Parasitic Company, now I know why. I will never pay this bill now, even if they did have some proof. It is a hospital by my insurance. They don't care if you owe the money or not. Thieves!!!!

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    Billing

    Reviewed Feb. 21, 2020

    I received a bill in the mail addressed to my apartment complex at my address without my name. They claim money is owed to the local power company. My name isn't there, only the address and a bill. There is an account number as well, which is not mine. Very strange. Bad business.

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    Customer ServicePriceStaff

    Reviewed Jan. 29, 2020

    I had Transworld Systems Inc. send a wage garnishment letter to my new employer for a military star card that I haven't used in over 4 years. They informed my employer that I owed $2390 and would be garnishing my wages all while acting like a branch of the federal government. I called the star card customer service and verified that I did have a balance but it was only $1400. I also called Transworld Systems Inc. to figure out what this was all about and was asked for an account number that I explained there wasn't one on the paperwork they sent my company. They hung up on me.

    I seem to remember getting numerous calls from this company and eventually had to block 10's of numbers because they were always unprofessional aggressive and never would tell me what they were calling about. I also receive about 30 messages every 2 weeks from their 888 number that just says to call Bryan. This is a harassing parasitic company that illegally tries to charge consumers far more than they owe on a debt and they don't even remove the debt from your credit or apply the funds to the debt. They are scum. I have contacted a law firm and am dealing with them that way.

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    Customer ServiceSales & MarketingPriceRefunds & PayoutsStaffTransparency

    Reviewed Jan. 21, 2020

    I am going to call the bank tomorrow and reverse the charges. I was notified that there was an outstanding debt that was not on my credit report. Bogus charges from an old apartment complex. I let the rep convince me that taking them to court would cost almost the same amount they were charging. I paid this company 2000 dollars. No one can give me proof this was paid in full when I requested this multiple times. I spoke with many people who refused to give me a supervisor.

    Once I finally did get one (could have been another scammer) she told me that no one ever processed the account. The apartment complex said they had to update that any account was ever paid!!!! So the apartment kept tell me to call the company back that took my money because they have no knowledge of anything. I asked the rep for an address and website to report Transworld and she had no clue of either. Since I can’t get the correct information from the company to sue, I’m going to reverse the charges. I’m going to take the apartment complex to court. Civil court I hear takes time but at least you won’t be scammed.

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    Customer Service

    Reviewed Dec. 8, 2019

    I never heard of this company until it made derogatory remarks on my credit report. I had disputed charges made by an apartment complex. Maybe they sold the so called debt to Transworld without knowledge or response to my dispute.

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    Customer ServiceStaff

    Reviewed Nov. 27, 2019

    I've received several calls from this company. When I called them back thinking it was with a bank I was applying for a loan through they just stated "Transworld Systems INC". When I asked who they are and what they represent the lady screamed at me through the phone. I cursed her pretty righteous and hung up then blocked the number. I read they are a collection agency but I don't have any debt behind so I had a feeling it was a scam.

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    Customer Service

    Reviewed Oct. 11, 2019

    I have a legitimate medical bill I owe that happens to be with this company. I wanted to take care of it and set monthly payment arrangement for it since I'm on a tight budget. Well I guess the rep decided that I needed to pay it faster and changed it to bi-monthly arrangements. Which as you can guess, over-drafted my bank account, which is embarrassing as I haven't had an over-draft since I was young. When I called and demanded a refund they tried to get me to keep the payment as is and change the arrangement from there. Nope, as it is it's a good thing I have a little cash on me to get me through the 4 days till payday. They say they are refunding it but can't tell me when that will happen. I'm not holding my breath that will happen at all. I'm usually smarter than to fall for something like this. Thank goodness my bank is working with me and refunded the over draft fee. Whatever you do, DO NOT set payment arrangements with this company.

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    Price

    Reviewed Aug. 27, 2019

    About a year ago, I received correspondence from this fraudulent and nuisance of a company that the US government has allowed to continue to harass and cause emotional and mental anguish and anxiety to innocent consumers, such as myself. They have purported a scheme that I have a debt with the U.S. Department of Homeland Security Agency, Bureau of Fiscal Services in the base amount of $5006.08. They then tacked on accrued interest costs of $226.46, penalty charges of $1,354.28, administrative costs of $480.00 and other unknown fees of $2,261.06, to the tune of $9,327.88.

    I'm disabled, retired and have contacted Homeland Security on several occasions to determine the origin of this debt. They stated each time, there is no debt or record of reporting a debt. When contacted by Transworld Systems on another occasion, I informed them that I would sue them if they even thought of reporting this debt to any credit bureau. If anyone knows of a class action suit against them, etc., please let me know. I'm on-board.

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    Customer Service

    Reviewed Aug. 10, 2019

    I've received numerous calls from Transworld Systems Incorporated. Each time they claim to represent UCSF Medical stating I owe money and they are the collection agency. They are lying. UCSF Medical has their own billing department and I confirmed with UCSF Medical that I owe zero dollars. Transworld Systems Incorporated is a parasitic company. I don't understand how they remain in business. The leadership needs to be in prison for fraud.

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    Customer ServiceStaff

    Reviewed Aug. 7, 2019

    These people Robocall my home constantly. I keep blocking the number but they use a different number with every call. My credit score is over 800, and I have no debts past or present. There is no earthly reason for these people to contact me, and I can only assume they are lying. On one call, they actually threatened a court case. One time I did answer the call to them, and told them to put it in writing. Naturally no letter ever arrived. I have never had any dealings with Transworld Systems Inc., I have never contacted them, and I have never given them any permission to contact me. I am on the National Do Not Call list.

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    Customer ServiceOnline & App

    Reviewed Aug. 3, 2019

    I can't pay the small amount I owe. I'm stuck, because they don't answer the phone during normal business hours and their website is useless, as it glitches constantly and doesn't take any of my credit cards. Their help line listed is no help either, as they can't have an access to the account. You can't even hear them, it's all cracking and breaking. What a waste of time! They are based in Philippines.

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    Customer ServiceStaff

    Reviewed Aug. 2, 2019

    I received a call on my business cell from a "local" number. The person barely spoke English and asked to speak to my son by name. I asked what it was regarding - "private matter", asked for a number to have my son return their call - "we cannot give out our number". Asked what type of company they were -"Financial Services". Asked directly if they were a collection co - "repeated financial services". Told them I would not give out son's number but would have him call them.

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    Customer Service

    Reviewed July 31, 2019

    Charged me 1700 in collection fees on the first day of them getting the account. I called in and spoke to someone who said they would work with me on the collection fee. Now two weeks later I called and they said, "Nope. We don't waive the fees unless your account is over 27 months delinquent." What? You haven't even had the account for 3 weeks and you won't work with me? Unreal. They need a class action lawsuit.

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    Customer ServiceStaff

    Reviewed July 16, 2019

    Transworld is a scam, do not fall for it!!! I received 2 letter from them (1 a few weeks ago & 1 today) stating that I owed $ to Blue Shield of CA (BS). I knew this was not true,, as I had never received any letters from BS saying I owed them any money, plus my FICO score is 862, obviously, I have excellent credit and never had any accounts go to collections. This letter sounded very suspicious.... I immediately contacted BS and told them about the letter. After checking my account, the agent said "no, you do not owe us money and there is no record of having your account go to any collection agency." After I gave him the 800 # on the letter, he called them.

    This is when it gets very interesting, the woman at Transworld would not answer any of the agent's questions and kept asking him personal questions about me. The agent did not respond and wanted to have a 3 way conference call w/ me and Transworld, but the woman gave some bogus excuse that she was not allowed to have a conference call w/ multiple callers..ha, no surprise on that. Scammers don't want to leave trails of their criminal activities. The agent at BS send a message to their fraud dept to investigate. I have not heard from the agent or the team, yet, but will f/u this week. If it smells like ** it probably is, follow your gut feeling. The agent at BS said he would send a message to their.

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    Customer Service

    Reviewed June 21, 2019

    They call me every day. I have no debt. I am a banker and would lose my job if I had anything in collections. Already been thru credit background checks, NO debt at all. They insist I need to send them money. Someone gave them my number, I get other scam companies calling now also, many from California. I had to block their #. Don't send them any money, SCAMMERS!!! THEY ARE.

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    Customer Service

    Reviewed June 11, 2019

    I am getting calls from Transworld Systems. They leave a message to call them back and when I do I can't reach anyone. I believe they have the wrong number. How do I stop these calls. Very annoying!!!!

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    Customer Service

    Reviewed May 8, 2019

    I received a phone call from Transworld Systems Inc. on May 8, 2019. They left a message on my machine. The automated voice message was from someone called Kelly **. Their phone number is 888-899-6650. The message said they were trying to collect a debit but did not specify what the debit was. The message said I should call them. They even assigned an ID number that I should provide when I return their call. I DO NOT HAVE ANY DEBIT with any company, or individual - that includes IRS, local or state government, Bank, Credit Card company, any private company or citizen, etc. This is a total scam. I did not return the call and will not try to contact them.

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    Customer ServicePrice

    Reviewed April 1, 2019

    So I defaulted on my Star Card back in 2010 (that was my fault) and it was sent to collections. Fast forward to 2019 I got a letter saying my Federal taxes were taken to pay a debt to AAFES. Oh I had no Idea I forgot about this and it needs to get paid, so I call the number and talk to someone, her name was J. **, I found out that my card was sent to collections and after 9 years of sitting in collections I owed a total of (after the feds sent them my $1200.00 tax return) $9,046.08. I was taken back to say the least so I ask how that was possible. Well they charge a 17.63% interest rate. My Credit card is lower than that by 1.60%.

    Anyway because the IRS was giving away my money I had zero choice but to pay them off hidden fees and all, the Next day I called to ask if I can get an Itemized list of how they came up with that number, after some back and forth and about a week of waiting I received a report from AAFES with a TWS title page, it showed I only owed $4,776.40 and that it was paid in full and ZERO reason why it got to over $10,000.00 due. It did say "the provided information does not include interest, penalties or other applicable fees that have or will accrue on this debt." All the information I needed to know. So now I have to find out what they are hiding and if I have to seek legal guidance because if they won't be open about what and how they charge it is probably illegal.

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    Customer ServiceStaff

    Reviewed March 16, 2019

    I contacted this company after receiving mail with my first and middle name. Person was rude, wouldn't work with me. Said even if made payment wouldn't stop from taking my social security. Basically bullies. Military star says the collection company will work with you, but they'd rather make me homeless and lose my daughter.

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    Customer Service

    Reviewed March 14, 2019

    I work in Quality Assurance. This is a scam. Please do not give them any information. They are trying to get your money and/or personal information. They called me 4 times in one day. One number was an 800 number, the next was a private number, the third was a local number to look like it is from my area, and the last was a SCAM LIKELY caller ID from T-Mobile. Please be diligent with your personal information. When I called the SCAM LIKELY number and the 800 number, they all came back to the same company. The other two lines were "busy" every time I tried. They weren't consistent in saying all calls are recorded. I even had to ask why they only told me one of the two calls was being recorded and why it was being recorded as they did not say.

    I know the game they are playing! Stay away. I hope this review helps someone NOT give out their personal information to just anyone who calls or to at least think twice before you act on it. You should never provide your personal information to just anyone calling you, even if they say you owe something or have a collection. Follow your gut... It's always right!! Protect yourself and what matters. It can take a lifetime to build what you have and only one person with the wrong intentions to ruin it all! Stay safe.

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    Price

    Reviewed March 9, 2019

    I received a Disability Severance pay from the military that was taxed. I spent some time in and out of physical therapy rehabilitation. During this time I fell behind in payments of my Star Card. When I called Star Card to pay a balance about $2000 and was informed that my account was transferred to TRANSWORLD SYSTEMS INC. I was informed by Transworld Systems Inc. that interest and fees had caused my balance had more than tripled. This company wanted me to pay almost $12,000. I begged both companies to forgive some of them with no success. I agreed to pay a fee debited out of my bank account each month.

    Fast forward... I filed a Saint Clair Claim with the IRS to get refunded my Disability Severance pay money that the IRS took out for taxes. Unfortunately, I received a letter in the mail stating that Transworld Systems Inc. had taken my entire Disability Severance refund. Neither of these companies gave me the opportunity to re-negotiate a fair settlement for the interest. I’m behind in mortgage and was planning to clean my credit up with the refund money.

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    Transworld Systems Collection Agency Company Information

    Company Name:
    Transworld Systems Collection Agency
    Website:
    tsico.com