TitleMax Reviews

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About TitleMax

TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Pros
  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements
Cons
  • Pawns only available in Georgia
  • Loans only available in 14 states

TitleMax Reviews

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    2 featured reviews
    How do I know I can trust these reviews about TitleMax?
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    Page 4 Reviews 255 - 455
    Verified purchase
    PriceStaffLoan Process

    Reviewed Feb. 14, 2026

    Things were good. Helped me out. But charging up too much to pay on the loan. Yet based on my situation of what I get per month on my 100% disability. I’m a Veteran. But glad they were able to help me out.

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    TitleMax
    Response from TitleMax

    We are thankful for customers like you!

    Verified purchase
    Staff

    Reviewed Feb. 14, 2026

    I was driving by the building and happened to look up and see TitleMax. Applying with them was easy. The rep was polite. He explained everything to me where I could understand and I was able to fill out the application on the computer.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Customer ServiceLoan Process

    Reviewed Feb. 13, 2026

    I had two title loans with TitleMax that I paid off. The application process was simple and easy. It was self-explanatory. They had great customer service. My experiences have been great.

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    Verified purchase
    Staff

    Reviewed Feb. 13, 2026

    My experience was very good, Robin was clear a precise beautiful personality which made my experience great, she is a great rep. Very timely. Even though there were two other people she handled it very well.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2026

    The process was very straightforward, and easy. It was quick. The people at TitleMax were very friendly and nice. The rep explained everything to my knowledge. I was able to understand everything and the percents weren't bad. I'd recommend it.

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    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Feb. 13, 2026

    I was driving past TitleMax and I decided to go in. It was a slow week at work and Christmas was coming up, so I needed the extra help to get gifts and everything. The work picked up now, so I'm making the payments as they come. I tried another lender and they needed a title. I went to TitleMax to see if they also needed a title, but turns out I was able to take out a personal loan. So, I just decided to take that out. The overall lending process was easy. The lady was super helpful and they were able to lend me some money and it was a great experience. If I need money again, then I would definitely go back. I was very happy.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 13, 2026

    I went to the 7527 Riverdale location on February 11,2026... Upon walking in I was met with a warm welcome from Hareem. He was patient and explained the whole process of what he was doing in order for my title funds to fall through. What really impressed me was that Hareem took the time to accompany me to get a money gram in order to get my funds.. I lost my bankcard and so that was the next option. I really appreciated that.. I didn't want that type of money on me and it really meant a lot that he accompanied me...Gm in store was a sweetheart also... Great customer service from both.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed Feb. 13, 2026

    Great people and great service. We was in and out in about 15 minutes. Quick approval response. Would most definitely use them again. Looking for a title loan or personal loan go see them at TitleMax.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Staff

    Reviewed Feb. 13, 2026

    Austin was so patient, professional, kind, fun & funny...He explained process to me every step of the way. I appreciate you And thank you Austin. Highly recommend TitleMax. They are informative and helpful.

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

    Verified purchase
    StaffLoan Process

    Reviewed Feb. 13, 2026

    One of the heaters broke down and I didn't have a spare. Then, I had to go buy two of them, one for the kids, and one for the kids' room. I passed through TitleMax and I walked in to apply for a personal loan. They treated me well and they told me what I needed to do. Everything went smoothly and the process took about 30 minutes. I had to do the paperwork in there until it could be processed. The rep who assisted me was really helpful, and I liked her when she was doing her work. All in all, TitleMax helped me out pretty good and I have no complaints. I thought I was going to be denied, but thank God, I wasn't.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

    Verified purchase
    Customer Service

    Reviewed Feb. 12, 2026

    I was in a serious jam and with poor credit I had no idea of what I was going to do. I received a voicemail from Diamond which at first I thought, I don’t have a title. So I called her back and she suggested I come by and talk. So glad I did.

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    TitleMax
    Response from TitleMax

    We are thankful for customers like you!

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Feb. 12, 2026

    I have been doing business with this company for over 20 years. I have always been treated with respect and kindness. Never ever has one employee ever been nasty or rude. They always make sure you understand the payments and how the title pawn works. If you only pay the payment and not over the amount you're only paying the finance charges and nothing towards the principal of getting your title back.

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

    Verified purchase

    Reviewed Feb. 12, 2026

    Hello, I had a recent visit with Tony and Vicki in my living area. It's nice to have a conversation with a stranger and we can smile or even laugh during a business meet. I appreciate your business. Tony keep the years coming. Thank you for your assistance in my need. See ya soon! Thank you

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    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 12, 2026

    Jorge was amazing! He explained my options & made it easy to make a decision that was right for me! I nominate him for employee of the month! He also made sure I understand the payback system! I appreciate his great customer service!

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

    Verified purchase
    StaffLoan Process

    Reviewed Feb. 12, 2026

    Sofie and Baielgh were very helpful. Two very nice people. I will definitely be back to see them. They were able to get me what I needed. We had good conversations. They also offered me information about a title loan that was very helpful.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Staff

    Reviewed Feb. 12, 2026

    The overall lending process at TitleMax was fine. It took less than an hour to be done. The rep I worked with was very pleasant. I would recommend them.

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    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 12, 2026

    Great experience. It was easy and fast. And I really got the outcome I needed. I was done in under 30 minutes. Would recommend this to anybody. They really got me out of a tight spot. I also got an extra $50 for a review which was cool.

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

    Verified purchase
    BillingLoan Process

    Reviewed Feb. 11, 2026

    I've used TitleMax for a long time, and I just got back with them. They didn't give me enough for a Cadillac that I had. I was wondering about that, but I needed the money. They said once I make three payments, they'll go up. The process was completed in about 35 minutes. Overall, I had a good experience with them. If you need some cash and got a loan, get it from them.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed Feb. 11, 2026

    Awesome experience with Shay! She made it very quick and easy! Will definitely suggest to friends and family! Entire location staff very friendly and upbeat. Shay made sure I understood every aspect of my loan and made sure I understood the first payment date and told me to give her a call if I had any questions.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

    Verified purchase

    Reviewed Feb. 11, 2026

    Arturo was great! He knew we were in a rush and didn’t waste any time getting us in and out—such an awesome worker. We also received the full amount we needed, which we truly appreciate. The only downside was that the direct deposit wasn’t working, so I had to drive all over the city to cash the money order.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 11, 2026

    I got a car title loan from TitleMax and I had a good experience. The process was fast and easy, and the lady who assisted me provided very good customer service and support. If you have any questions or concerns, the reps at TitleMax will be able to answer.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Staff

    Reviewed Feb. 10, 2026

    The picture part of the application process was glitchy. It took a minute for their system to read the photos. Other than that, it was pretty easy. The rep was super nice as well. I'd recommend TitleMax.

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    TitleMax
    Response from TitleMax

    We are thankful for customers like you!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Feb. 10, 2026

    The lending process at TitleMax was great. The rep I worked with was really nice. She went out and took pictures of the vehicle from the outside and the inside. I had to have my title to my car and proof of residency. She helped me understand a lot of the stuff about the loan, all the payments, and everything. She was always smiling and it didn't seem like anything was slowing her down. I also had the loan amount within five minutes of the process being done.

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    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Feb. 10, 2026

    I needed some money to pay on a bill and Titlemax was very quick about getting it done for me. The reps were very nice, courteous and they went through really fast what I had to do and how they can help me. Their loan process was about the same as any other process of trying to get a loan off a title. After they ran things to make sure everything was what I said they were and they checked the references, the process was no more than five minutes for them to give me the money.

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    Verified purchase
    Customer Service

    Reviewed Feb. 10, 2026

    I got an email notification from TitleMax. I decided to try them out and my experience was okay.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 10, 2026

    I always had good experiences with TitleMax. They've always treated me fairly. The application process was simple, and the customer service I've received has been excellent, quiet, and smooth.

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    Verified purchase
    Loan Process

    Reviewed Feb. 10, 2026

    My experience with TitleMax was pretty good. I went with them when I was looking for a title loan place. Their lending process which took 30 minutes to complete was good as well. I'd recommend them.

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 10, 2026

    It was a quick and easy application process with TitleMax. The rep was excellent as well. I'd recommend them.

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    TitleMax
    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Feb. 9, 2026

    Maryelle was great, 👍 very professional and friendly. This is how customer service should be all the time. Maryelle wants to help you, she genuinely works hard to get you approved 💸 and it’s at a reasonable rate. Thanks again. 🙂🇺🇸

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    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 9, 2026

    The service was excellent and the staff was friendly and helpful as well and I will refer a friend or family member. To let them know that the service is extremely helpful and the wait isn’t too long. The staff had me in and out of there in less than 30 minutes and she explained everything to me so that I could understand it better.. like I said earlier I would recommend others to come in if they need emergency funds to get by.

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    TitleMax
    Response from TitleMax

    We are so glad we could help you! Let your local TitleMax know if you need anything else.

    Verified purchase
    StaffLoan Process

    Reviewed Feb. 9, 2026

    Title Max is a good place to get help. They've helped me so much, first with the title loan and then with the personal loan. I build my trust, I trust them, and so they are a good place to go to get help when you need help.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

    Verified purchase
    TechPunctuality & SpeedStaffLoan ProcessRates

    Reviewed Feb. 8, 2026

    TitleMax was fast and easy. Didn’t think they were gonna help me. Was a little discouraged at first, but when I walked in there rest assure they were real welcoming, easy-going, very, very explanatory on the contract and interest. I will be using TitleMax as soon as I pay off this loan, I will be going back in the future.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Feb. 8, 2026

    Would like to appreciate the loan officer ..Marco for using his....talent in helping me in a loan ..Very professional skills.., Attitude was great....And answered my questions..And would recommended to my family and friends...Thank you Marco for such a great experience...That is walked out w a smile. 😃

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Feb. 7, 2026

    I needed to pay a bill real fast, and I needed some extra money. TitleMax was able to get that done for me. The application process was fast and easy. As soon as I walked in the door, even if the reps were dealing with customers, they both spoke to me and made me feel welcome. It was great. From approval to funding, it took no more than 5 minutes.

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    Verified purchase

    Reviewed Feb. 7, 2026

    It was definitely a pleasant experience. And will surely recommend y'all to my friends and family. It took a reasonable amount of time from start to finish. Your repetitive was very sweet and pleasant and made me feel at ease.

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    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 6, 2026

    I must say the young lady who works in my store that I go to has a great personality. She is very professional and friendly, I almost forgot I was having a rough day. She made my experience very easy and fast.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 6, 2026

    Zamantha was very customer oriented and sensitive to my needs. She provided excellent customer service to me. Her knowledge and fast, friendly service was just what I needed. I would recommend her over and over again to anyone needing cash on the spot.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Loan Process

    Reviewed Feb. 5, 2026

    Maria was awesome, she walked every step of the application and explained every detail of the loan. Maria is the reason why your company had earned a lifetime customer. Thank you Miss Maria for everything.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

    Verified purchase
    Staff

    Reviewed Feb. 5, 2026

    I had a wonderful experience working with Angie. She took her time and described exactly how the process works and what my options were. I would definitely recommend to everyone I know especially if you need help without the run around. You can walk in and out with the knowledge that you made a great choice.

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 5, 2026

    My experience with Michelle ** at TitleMax was extremely professional and exceptionally quick. Michelle took the time to walk me through every step of the process and explained everything clearly, which made the experience smooth and stress-free. I highly recommend working with Michelle **—100%. A+ service all around.

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    TitleMax
    Response from TitleMax

    We are so glad we could help you! Let your local TitleMax know if you need anything else.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 4, 2026

    Great service from Dianna and the staff she was training! They got me right in and took care of me less than 30-40 minutes. If you need a quick response go see them at the Frisco location to get what you need

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 4, 2026

    It was great, customer service was awesome and very fast. Those women was nice and very respectful and I loved that I felt welcome and really appreciate them for their good help. They were very caring and made me feel welcome. I will recommend anyone to those nice ladies. I thank them all.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Staff

    Reviewed Feb. 4, 2026

    Very nice employees. Very helpful. Cherry was amazing. Very nice. I will recommend my friends and family. It helped when I needed it most desperately. Thank you TitleMax. I will never forget the level of friendship you have shown.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Feb. 3, 2026

    I honestly had the best experience here with these wonderful people. McKayla was so extremely helpful and kind. She took the time to explain everything to me with such kindness and understanding. I had never been there before and didn't know what to expect but she was considerate and made me feel human with no judgment, and I appreciate that so much. They helped me out a lot when I was in quite a pinch, and I cannot say enough good things about them. I highly recommend this place and will be only doing business with them in the future.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 2, 2026

    Very professional, fast and accurate. Very helpful and on point. Took time to explain all the details and look for the most helpful option there was to choose from. Thank you for allowing us to obtain the help we need on rainy days like these.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    StaffBillingLoan Process

    Reviewed Feb. 1, 2026

    Title loaned my F150 truck for 2500 to keep up on my bills, as I just started new job 3 weeks ago after being laid off for 3 month, the business transaction was done very professionally and agent did great job of explaining all the details and was very professional.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Jan. 31, 2026

    I’ve been with TitleMax for several years now. Always with a title loan. Alma on Everhart C.C. TX. called me and said that I could do a personal loan and thank god, she helped me out.

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    Verified purchase
    PriceStaff

    Reviewed Jan. 30, 2026

    I had a great first experience with Titlemax. The very friendly and trustworthy staff! I would highly recommend Titlemax in a time of need. It is definitely worth your time. Thank you Titlemax for helping.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Customer ServiceLoan Process

    Reviewed Jan. 29, 2026

    I wasn't thrilled with having to get a title loan, so I wound up going into the office with a crappy attitude. My truck needed repairs and I needed money to get it fixed. The credit union had already turned me down. The ladies there were very nice and walked me through the process. While moving through the steps to get the loan, the ladies' happy attitude rubbed off on me. In about a half hour, I had the money I needed for my truck! I WAS thrilled when I left Title Max.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 29, 2026

    Angela was great. She made the process quick and easy. She was friendly and personable and made the process go seamlessly. She was knowledgeable and able to answer all my questions. If I need to come back at any time, I feel confident doing so.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Jan. 28, 2026

    I went to the location on college street in december. They did the application and offered me $298.00. Went back a month later. It had decreased because of other loans he stated. To $199.00. He told me if I paid it off cash it would increase. I was disappointed but understood the process.

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    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Jan. 28, 2026

    Started off with a welcoming phone call from Armando. When I showed up, the first one I saw was Genesis and her smile and greet. Genesis helped me get through the whole process and even with the system glitches, she was smiling and making the process less stressful. Armando was helping her with the transaction since it was Genesis's first personal loan and he explained everything. All in all, this Horizon location would be highly recommended, very good vibe setting and great people working there. Big kudos to Genesis for how she helped me.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessTransparencyHonesty & Transparency

    Reviewed Jan. 28, 2026

    I had a wonderful experience at Title Max Chickasaw. Lyn was very professional and very transparent about the loan terms. Lyn was welcoming, nice, polite and she provided excellent, honest service, answering all my questions that I had, was very quick and fast. Was out less than 30 mins. If you need title loan assistance, come here and ask for Lyn!

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Staff

    Reviewed Jan. 28, 2026

    My experience was great. She really took the time out to explain. She greeted me with open arms. She treated me with respect. I have never had an experience like that from a person. She really handled this as a professional.

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

    Verified purchase
    Staff

    Reviewed Jan. 28, 2026

    Bonnie ** in Andalusia was phenomenal in helping us through the process. From the time we walked in until we walked out, all her attention was focused on listening to us and making sure that we understood everything. I would definitely recommend using her and TitleMax in the future to friends and family.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    StaffLoan Process

    Reviewed Jan. 27, 2026

    I came in to see about a title loan to help with my rent, after the holidays. The ladies there were super friendly and helpful. Received the loan and now my landlord is happy again. Thanks, TitleMax, Gainesville, Tx.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 26, 2026

    Brian was so friendly and helpful. The loan process was easy and quick. The customer service really turned a situation I dreaded into a good time and I felt 110% after Brian did the job. Thank you again!

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

    Verified purchase
    Staff

    Reviewed Jan. 26, 2026

    They were fantastic. They helped me every way they could. They went above and beyond to make sure I was satisfied and help the way I needed. I really thank them very much for all the trouble that they went to make sure I was satisfied.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

    Verified purchase
    Staff

    Reviewed Jan. 26, 2026

    Stephanie was really helpful and very nice and knowledgeable. It was truly a pleasure doing business with her and I will refer her to all my friends and family. It felt like we have been friends for years.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    StaffLoan Process

    Reviewed Jan. 24, 2026

    Kind, thoughtful & experienced guidance, matched w/ thoroughness & personalized attention of disclosure of details. Expeditious & hassle-free loan consummation - followed by immediate electronic funding & access directly to bank. Painless process & in & out in approx an hour.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Staff

    Reviewed Jan. 24, 2026

    The experience at this store was friendly and enjoyable. The employees take pride in their job. And they make you feel right at home. I will recommend this store to friends and family. Thanks for making my feel like family.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 23, 2026

    My experience was very wonderful and polite. The young lady that serviced me was very pleasant, great communication, and overall a joy to handling the transactions. I enjoyed the communication more than spending the money lol. Thank you for the help I needed at the time.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Timeliness

    Reviewed Jan. 23, 2026

    Poor attention of personnel. 45 min and the personnel try to find apps or pages or something on computer like if she never did something like that before to the end just tell me is better come back next day

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    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2026

    Good experience, will recommend to family and friends. Good customer service skills were initiated doing my visit. And also very helpful throughout the process. Can't elaborate how good my experience was.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 23, 2026

    Needed some quick cash so I called my Texas City TitleMax. I spoke with Inez who has always been a great help. When I arrive she was busy. She'll see allowed Kane to help me out. I wouldn't have known Kane. Had only been there for 3 days. His professionalism and knowledge and how he made me feel very comfortable was beyond professional. I'll continue to use as necessary this TitleMax office and I'll always and continue to recommend to my friends.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Staff

    Reviewed Jan. 23, 2026

    The General Manager Lauren was very helpful, she made the process easy and comfortable. She answered all my questions and explained all my options clearly. There were a couple technical difficulties which she handled efficiently.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Reviewed Jan. 22, 2026

    I was able to receive a loan in a timely manner with professional help from Fernando L at the Austin Hwy location in San Antonio Texas. I also would recommend service to this location in the future.

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    Reviewed Jan. 21, 2026

    Had the support of the wonderful team in Fort Apache location Las Vegas and the team is excellence team like my company to support. The key of result and a wonderful service and a amazing service.

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    Customer ServiceContract & TermsPunctuality & SpeedOnline & AppStaffLoan Process

    Reviewed Jan. 20, 2026

    My experience was helpful and I'm pleased with all aspects of my loan agreement. The online app is easy and quick which is a plus for me. It's my schedule. I went to the Laurens SC store to finalize and get the funds. Awesome customer service. Very friendly and 💯 business administration service. He was very thorough making sure I understood everything step by step. Thank you TitleMax for helping me through my financial situation.

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    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

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    Staff

    Reviewed Jan. 19, 2026

    I was treated with the utmost respect and care as a first time customer. Robert was very nice and kind to me, he is a great employee and I couldn't of ask for a better person to assist me. He answered all my questions and I was a happy camper when I left.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Customer ServicePunctuality & SpeedLoan Process

    Reviewed Jan. 19, 2026

    It took over a hour because he was working on 3 other loans with mine. I was there first. Then he would not let me do my Aunt Lisa's referral but you gave it to me later. Thank you for that. He was a little Rude and intimidating but we finally got done.

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    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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    Staff

    Reviewed Jan. 19, 2026

    Great service. Didn't feel uncomfortable or they judged me at all like when I go to other companies. They were very helpful and I will definitely be recommending them to all my family and friends. Also didn't see it affect my score at all.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 19, 2026

    ** at TitleMax provided exceptional customer service. This was my first time visiting this type of establishment, and he made the entire experience easy, comfortable, and stress-free. He was very kind and professional, and the process was fast and efficient. What really stood out was how friendly and respectful he was to everyone in the office— He treated every customer who walked through the door like family. I truly appreciated the level of care and would highly recommend working with ** if you visit the 3665 Flat Shoals, Decatur, GA location.

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    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Punctuality & SpeedStaff

    Reviewed Jan. 19, 2026

    The process was quick and clean. Shawn was knowledgeable and very helpful, she answered all of my questions and gave me all of my options including a few things I didn’t expect. The wrap up was great too.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    TechStaffBilling

    Reviewed Jan. 18, 2026

    Yolanda was extremely helpful and I was able to get more than I thought I would qualify for, she went over the contract with me and gave me all the info on when payment were due and how much I will owe.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Customer ServiceStaffLoan Process

    Reviewed Jan. 18, 2026

    I’m incredibly grateful for how smooth and stress-free this process was. From start to finish, everything was explained clearly and handled professionally by Lilliana. My loan was accepted without any issues, and the communication throughout was excellent. Thank you for making what could have been a stressful experience feel easy and reassuring. Highly recommend!

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Customer ServiceStaffRates

    Reviewed Jan. 18, 2026

    Here is Having overseen customer service divisions as a manager and having taught the science of customer satisfaction, I approach every customer experience with a trained and discerning eye. The experience I received when I walked through the doors of Title-Max was exceptional from beginning to end. Every step of the process reflected professionalism, respect, and genuine care. I am extremely pleased with the overall experience and would not hesitate to share it with others.

    I confidently recommend Title-Max to anyone in need of financial support. They are truly a vital institution serving the community—and communities—with integrity and excellence. Thank you once again for the outstanding service and for being such an important resource. Thank you for having such a professional customer service representative as Mrs. **. She’s a 10, on a 5 star rating scale.

    Dr. William H. **

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    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 17, 2026

    Lindsey was very friendly and helpful. She explained the whole thing and how my loan would work and when it will be drawn out of my account. Best experience ever. She even had us check to make sure the funds were there and was willing to help if they didn't show up. It was very quick and painless

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Staff

    Reviewed Jan. 17, 2026

    I would like to say I received the best service from Michaela and Courtney. There were so nice and Michaela she she knows her her job she was on it. She’s excellent and I’m just so appreciative that she made things very easy for me with being disabled with even helping me to and from the car. I really appreciate it there. Thank you TitleMax for having such wonderful employees. I give them a five star plus. Sorry for the wrong spelling of her name. I’m not sure but you know who I’m talking about.

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    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    Reviewed Jan. 16, 2026

    The process was smooth once I got to the store. The online appraisal picture taking wasnt the best. I couldn't get the title in focus due to the camera the site makes you use. Also I felt like I should've gotten a little more than I got, especially since I desperately needed it.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Staff

    Reviewed Jan. 16, 2026

    Rex is the best, first of all! Met Coleman today, super nice guy. Met Tishia also, what wonderful person!! Love these guys. If you need anything, these folks are here to help you! All your money and financial needs, these are the people you should come and see.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    StaffLoan Process

    Reviewed Jan. 15, 2026

    I saw TitleMax as I was driving by and I decided to get a loan from them. The representative I dealt with was very helpful and everything took roughly 15 minutes to complete. They're good and I'd recommend them.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Staff

    Reviewed Jan. 15, 2026

    I've seen TitleMax in Oxford. It was convenient to use. It went well. It took 20 minutes. Also, the rep was nice.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    StaffLoan Process

    Reviewed Jan. 15, 2026

    TitleMax is everywhere around me and I applied with them when I was in need of some money. It was my first time getting a title loan and it was an okay process. It took 30 minutes to complete and the funding took 15 minutes. Their reps were all right, too. I told my friends about them and they already did their own loans with TitleMax. I also got their referrals.

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    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Loan ProcessTimeliness

    Reviewed Jan. 15, 2026

    Everything was smooth and easy so I just kept going to TitleMax. I just show my ID and that's it. I get the loan the same day. However, I did it a few weeks ago and it took a while. The person put in the wrong thing. He had to change it a couple of times. Other than that, it took no more than an hour. Every time I get a title loan, I always pay it back in the same month so it doesn't lapse or so I don't have to pay their high fees. I have my own business so I can afford to do it. But if I didn't have my own business, I wouldn't mess with them. I usually get the loan when it's time for me to do my payroll and I get a couple of grand from them. They're there when I need them.

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    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    StaffLoan Process

    Reviewed Jan. 15, 2026

    I heard that TitleMax had good business. I applied for a loan with them and the process was really easy. I went into their office and things went good with the representative who assisted me. I would recommend them.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    StaffLoan Process

    Reviewed Jan. 15, 2026

    I did a personal loan with TitleMax, and their process was good. It took bout an hour for it to be completed. I worked with a really friendly rep. I didn't have any problems with them because I've dealt with them a couple of years ago. I would refer them to another person.

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    Response from TitleMax

    Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

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    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Jan. 15, 2026

    I've dealt with TitleMax in the past and I had a very good experience with them. I deal with it with my vehicle as well as my personal loan. Curtis, the guy that I spoke with, was very clear on everything that took place with the loan. He had to run my credit and it took less than 30 minutes for him to give me funding. I was in and out of there. The loan helped me in the time of need that I was facing at the time. I had a very good experience with them

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    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    Punctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Jan. 15, 2026

    I loved TitleMax. I worked with Ruby and she was amazing. She went above and beyond. I live by the area and initially, I checked them out because I have a relative who went there for a title loan. I decided to see if I could do the same, and everything worked out perfectly. The first time I went there, I did a loan my truck first. But for whatever reason, they were making a big deal out of it and told me they were not going to take it. Then I had to go with my car and Ruby explained the process to me. I told her that I'm the owner, but I lost the title. She instructed me to go downtown to the DMV where they'd give me another title. She said they'd just take my information and I'd pay 6 bucks. Then she told me to come back over there and she'd help me out.

    I did that and two hours later, I was out of there with my loan. Their system was a little bit slow at the time, probably because it was morning and everything was getting set up, but other than that, the process was pretty straightforward. The rates were high but due to the fact that it was my first time, I understand that they needed to be a little aware and get a bit more trust out of me. Also, I was not specifically sure about the payment process. It was a little bit confusing. Perhaps Ruby explained it to me well, but I'm a bit slow. So it was a month reset deal type thing and that's the only thing I didn't like. Overall, I'm satisfied with TitleMax and I would tell my friends to choose them and go straight to Ruby.

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    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Punctuality & SpeedStaff

    Reviewed Jan. 15, 2026

    I had an overall good experience with TitleMax. I got a title loan. We had to do it on the computer and wait for two hours. We had to try twice. It was difficult and long. Other than that, the rep was very sweet and went out of her way to make sure I understood everything. I didn't just get the loan and went, and called back with questions. She sat me down and made sure to explain everything to me.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 15, 2026

    I was able to get title loan for emergency in 45mins. ** helped me at your store in Tempe 1821 W Baseline 85283. She was super fast and courteous! I would definitely recommend her and this location for anyone who needs same assistance.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Staff

    Reviewed Jan. 15, 2026

    Went in wondering what my options were and the gentleman that works there really helped me out. Gave me the best advice. On how I should move forward with the help I needed. Reassured me on a lot of things. And it all worked out. Will be doing business there in the future.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Staff

    Reviewed Jan. 14, 2026

    My experience in Opelika on Pepperell Parkway. Was pleasant from start to finish with Kecia. She was very helpful and answered any and all my questions. Very respectful and for that would recommend others to visit TitleMax in opelika.

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    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

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    StaffLoan Process

    Reviewed Jan. 14, 2026

    I had a Great experience working with Tiffany to get my loan. She was very polite, courteous and explained everything throughout the process. I highly recommend Title Max for a loan to get you through rough times. Be sure to ask for Tiffany. She takes very good care of you.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Customer Service

    Reviewed Jan. 13, 2026

    I love how she was so nice and intelligent. She definitely had a smile on her face the time I came in there and the time I left even though she was was supposed to be off at 4. I definitely love how she was talking to me and had patience at the time. She wasn’t rude at all. I just loved her.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    StaffLoan Process

    Reviewed Jan. 13, 2026

    I walked into the TitleMax office to apply for a title loan. Compared to other places, they were closer to my residence. Their lending process was easy and wasn't even time-consuming. It took less than 20 minutes to finish. The associate I had was named Jasmine and she was very helpful. I'd tell my family to go to TitleMax.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Staff

    Reviewed Jan. 13, 2026

    Mindy and Shannon were great. They are friendly, professional and informative. Did not rush anything and made sure we understood everything. We would recommend to family and friends. Thank you so much.

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    Response from TitleMax

    We are thankful for customers like you!

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    Customer ServiceStaffLoan ProcessRates

    Reviewed Jan. 12, 2026

    The rep was a good guy and the atmosphere was good in TitleMax’s office. I got a title loan and the rates are high. But it’s just part of marketing. The process took about an hour, but everything was good. People should take a look at it.

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    Response from TitleMax

    That’s great to hear! We are glad you had a pleasant experience at your local TitleMax.

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    Punctuality & Speed

    Reviewed Jan. 12, 2026

    My experience at Title Max was above and beyond what I expected. Ms. Nikki's energy was superior! Felt like I was in the company of family. The process was quick and Ms. Nikki explained everything in great detail. If needed, will definitely return.

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    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

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    StaffLoan Process

    Reviewed Jan. 12, 2026

    TitleMax has truly helped stabilize my financial situation. I was able to pay off my most pressing debts and create a realistic budget to repay my TitleMax loan. I’m also starting a new job this week, which will help me stay on track with my repayment plan. Without this TitleMax loan, I would not have been able to manage financially.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    StaffLoan Process

    Reviewed Jan. 12, 2026

    My experience was great. Bree in Eome Ga was very helpful and courteous. I would definitely do business with TitleMax again in the future and I definitely was impressed with Bree. The Titlemax associate was very professional and kind. She explained everything about my loan in a way that I could understand it.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Loan Process

    Reviewed Jan. 12, 2026

    Title Max, gave me a chance on a personal loans, most other lenders would turn me away but not Title Max, I appreciate the amount they approved me for, and hope to keep doing business with them. I went into Title Max, thinking that I would not be approved, as in the past loan companies always turned me away, but not Title Max, they approved me, and I was shocked that they approved me for the amount and had the cash immediately there.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Staff

    Reviewed Jan. 12, 2026

    I really enjoyed my experience with TitleMax. I work with a young lady by the name of Kimberly who was excellent at her job. She explained everything very well. She was very detailed and professional. TitleMax needs to hire 20 more Kimberly‘s.

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    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

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    Punctuality & SpeedStaff

    Reviewed Jan. 12, 2026

    Fast, easy and pleasant to deal with. Great service and the information was clear to understand. The gentleman who assisted me made sure I understood everything and took time to explain everything I was signing.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Staff

    Reviewed Jan. 12, 2026

    TitleMax saved the day. The application process was smooth. The attendant helped me out so well. Her personality impressed me. She calmed me down. My anxiety left. I'm really happy with the experience up there. I sent my wife up there and she got a loan, too.

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    Response from TitleMax

    Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

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    Punctuality & SpeedBillingLoan Process

    Reviewed Jan. 12, 2026

    Getting a title loan from TitleMax was a breeze. John was very good. He didn't hassle me about anything, and I wasn't used to that. It was great service. He asked me how much I needed, and I told him. He asked me what the value of my car is. He put information in, and they sent me a text message telling me how much money I can borrow. The entire process took between 30 and 45 minutes. I was a TitleMax customer years ago, and I had just paid my other title off and it was after 4 o'clock when I got my other title, but it didn't take long at all. It was a great experience.

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    Response from TitleMax

    Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

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    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Jan. 11, 2026

    Every time I needed a loan, TitleMax gave it to me. I saw them on Google Maps. I live close to them. The manager who works there is the reason why I keep going back. He's a genuine person. He follows up with me. And if I have trouble when it comes to payments, the whole office is very understanding, and give me the information that I need.

    I had went there once and they already had everything there. The rep did everything. I needed to put my stuff in that I needed when it comes to signatures and understanding. It was an easy process. I would like a better loan because I keep going back, and I always pay it off. TitleMax gave me more last time than they gave me from this one. TitleMax has a high interest. But if you need a loan or you're in a tough situation, I would recommend them.

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    Response from TitleMax

    Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

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    StaffLoan Process

    Reviewed Jan. 11, 2026

    I had a title loan through TitleMax for my motorcycle. Their reps did all the things I had to do for the application because of my stroke. A lot of times they had a lot of trouble because they had to find all the stuff for my motorcycle like the VIN and everything else. But it was not their fault. The lending processors who helped me were good ones. Then, my son's mother had passed away and I had to let my motorcycle go. And when I got a new one, I decided to take a loan on it. For a 2004, TitleMax only gave me $300 for it because it had been less than a year to give me a loan. Other than that, I have no problem with the girls at that office and I tell my friends to go there.

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    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 11, 2026

    The reps at TitleMax took good care of me. I had a lot of questions, and they took their time and broke it down for me. The process took a little over half an hour, and they did a good job. I had a great experience. If I ever need them again, as I get this loan paid off, I would still be doing business with them.

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    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    PricePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 11, 2026

    The lending process with TitleMax was remarkably quick. I first used them in 2014 and this recent one I just did took about 10 minutes online. Then, when I got to the place, it took 10 minutes. I opted for a title loan again, and since they already had my information, I only needed to bring my ID. The funding was done via direct deposit and was instant. The whole process was no more than an hour. Interacting with the representative was pleasant and everything was handled well. TitleMax was the only one able to help me when I was in a bind, so it's worth it.

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    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    StaffRates

    Reviewed Jan. 11, 2026

    Getting everything set up with TitleMax took a couple of minutes, so the rep was good with what she does. She did everything. She's the nicest girl you ever wanna see. She kept a smile on her face, and was very patient with me. The rate was too high. However, everything else was alright with me. I would recommend TitleMax to a friend.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 11, 2026

    This was my first time doing any business with TitleMax. The name itself and what the business is are self-explanatory. I always felt like it's a brand that pushes itself like that for many years. I feel they have to have some type of good standings and good business about stuff for people to have supported them this long.

    I got a loan toward my title for my car. It was a quick and easy process. I did most of the important stuff online as far as my important paperwork of filling out my information and what my plan was of what I was trying to get. It was reading everything and filling in the blanks, so it wasn't something difficult. Once I got to the location, all the rep had to do was take pictures of my vehicle, and get copies of my ID. From that point, I was situated. I was there for less than an hour. The associate helped me very well. The experience was good for me.

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    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    PriceStaffLoan ProcessRates

    Reviewed Jan. 11, 2026

    TitleMax helped me out with a personal loan when I was seeking some assistance. I discovered them online and went to their location. They were very informative and it felt like a family home. The percentage rate offered was quite good. It was worth doing the loan.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Refunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed Jan. 11, 2026

    Although we had a very pleasant young lady in the TitleMax office (Aiken, S.C.) I can't help but be in total shock of the interest rates. 600% interest on a $3000 loan and if decided to carry the loan out, it will be $19,000. That is way, way too much! That is way more than what I paid for my car brand new. We were in a very tight spot and needed the cash. I'm just stressing over the interest and payment plan. Though I can afford it, it's just way too much. I just wish that we would of have went somewhere else. Once this is paid off, we'll never go to TitleMax again. There ought to be a law against this kind of interest rate!

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    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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    Customer ServiceStaff

    Reviewed Jan. 10, 2026

    TitleMax made my experience easy. Their customer service representative was very kind, knowledgeable and professional. She made it very easy to just get in and out.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Staff

    Reviewed Jan. 10, 2026

    I heard of TitleMax through a friend and family members. I also looked it up myself. I've seen the reviews, so I decided to go. The process was fair. I went inside the store and the process took 30 minutes at the max. The rep was friendly.

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    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    Customer ServiceCoverageSales & MarketingOnline & AppStaffBillingLoan Process

    Reviewed Jan. 10, 2026

    TitleMax helped me keep my house at the moment. The application process was really simple and easy. The first time, I went in the office to apply in the office and the girl I worked with was sweet and walked me through everything. The second time, I did it online at home, and it was really easy, except for the camera part. For some reason the camera part would not come up on my phone for me to take the pictures. So, I went in the office.

    From arrival to completion, the first time took 30 minutes. The second time took no more than 15. I applied for a car title loan and I needed to bring my title, my license, my insurance, and my check stub. The rep took pictures of the car's inside and outside. Overall, if you need to go there and need anything, they don't hassle you when you're late. They made sure that I was okay if I was late and I didn't let them know. They've never harassed me.

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    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    StaffLoan Process

    Reviewed Jan. 10, 2026

    A friend of mine referred me to TitleMax. I went for a loan, and the process wasn’t difficult. It didn't take a long time. The rep was very courteous and, overall, everything was good.

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Loan ProcessRates

    Reviewed Jan. 10, 2026

    I've done business with TitleMax years back, and I remember it. That's why I chose to do business with them again. This is the third time I'm going with them to get a loan. I've always had a great experience with them.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Punctuality & SpeedRefunds & PayoutsStaffLoan ProcessRates

    Reviewed Jan. 10, 2026

    By word of mouth and seeing the signs on the stores, I was familiar with TitleMax. When I went to their location, I had a nice experience. It was quiet and professional. I was looking for a title loan at the time and they were able to give that to me. The interest was really high but I paid it off early. I would recommend them to friends if they're in a pinch and they had the ability to pay back.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Customer ServiceStaff

    Reviewed Jan. 10, 2026

    TitleMax was the only company that would pick me up. The rep was very nice and friendly. If I had any questions, he told me to call or stop by.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    BillingLoan Process

    Reviewed Jan. 10, 2026

    I saw TitleMax across the street from where I live and I went up there so I could get some money to pay some bills. Their process was very easy and my title loan was processed in five minutes tops. They did everything for me. They took me step-by-step on how to do it because it was my first time around, and they explained everything in full details. I'd tell my friends that TitleMax has really good hospitality and they go out of their way to explain to you how to proceed with the documents if you don't know. I would highly recommend it to a family member if they needed that extra money.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

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    PricePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Jan. 10, 2026

    Overall, the lending process through TitleMax was good. It was a great experience. This is the first time I've ever done anything like this. They were able to help me and they went out of their way. The workers, Sandra and Brittany, definitely were knowledgeable. The whole process took about two hours. The only thing I didn't like about it was I was really lowballed.

    I bought a 2010 Ford F-150 and it had 144,000 miles on it. It has a lift, big tires which are 800 bucks apiece, guaranteed with the roof ladder racks and in great condition. The truck, in my mind, is worth over 10 grand. And as far as the DMV of Utah, it should be listed at 23,000.

    I went to TitleMax for a loan for between 3,000 and 5,000, but I got lowballed around 1,000 or so. It was frustrating. I understand it's a high-interest, short-term loan. After two years, it's 6,000 some odd dollars, if I pay the interest and let it stretch out. But in the end, for 1,000 and change, it turns out to be almost 7 grand.

    I'm waiting for them to receive the title from Utah so I can go ahead and pay this off and not get lowballed this time, which I was trying to do last week. But they were there when I needed them. They also made sure to figure out a way to help me out. I would highly recommend going to them, but make sure you pay your bills and make sure you have all your documentation in line.

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    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    PricePunctuality & SpeedStaffBillingLoan Process

    Reviewed Jan. 10, 2026

    I was a little short on rent because a couple bills came up. I needed to get some quick cash. So I showed up and went through the process with TitleMax. The lady who helped me out was really nice. She explained the whole process. It's very quick and easy. She took some pictures of my car and she started getting my quote.

    However, they actually wanted to give me less money than I was kind of asking for. But she kind of pushed forward and was able to give me all the money I needed. It didn't take that long at all and the money went through direct deposit. It was only around 45 minutes. If I have to get loans in the future, I'm still gonna wanna go through TitleMax. It was a really good experience. I had no question or anything about how anything was going to work. I would recommend it.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    StaffLoan ProcessRates

    Reviewed Jan. 8, 2026

    Blaze was great! Very nice guy and made sure we were taken care of. Would highly recommend if you're in a bind and need a person that actually cares and will go out of his way to help. 100%. I really needed cash and I know a title loan is the last resort, but Blaze made sure everything was good and advised to pay off asap due to high interest rates. Even then he was very kind and helped step by step. 🙏

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    Response from TitleMax

    We are thankful for customers like you!

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    StaffLoan Process

    Reviewed Jan. 8, 2026

    I was at the office at 3331 W Union Hills Dr to have my car appraised for a loan. The young lady I believe her name was Rebecca was very professional and pleasant to work with. She made the process very easy.

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

    Punctuality & SpeedStaff

    Reviewed Jan. 7, 2026

    If you are every in an emergency and need cash fast, go TitleMax. I was in and out within 30 minutes. I went to the one on 213 Coit Rd. in Plano. I was helped by **, the store manager. Excellent service, thank you.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    CoverageStaffBilling

    Reviewed Jan. 6, 2026

    I was involved in an accident and the Insurance company sent me a check in my name and TitleMax. I informed Title Max who informed because it is not a total loss. They are not involved and so I thank got my attorney involved. Now they have illegally locked me out of the portal. And refused my payment indicating that I need to contact corporate. There is no resolution with Corporate. They just let Vicki their Employees run their business unethical and illegally.

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    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Jan. 5, 2026

    Carlos made this process so easy. He took his time and explained every step to me. He was kind and patient. Carlos I give 5 stars to you. This was an easy process. I wanted to pay some bills off and I applied and scheduled an appointment to come in the store. I recommend TitleMax if you are in need of a loan.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    PriceLoan Process

    Reviewed Jan. 4, 2026

    Worst experience ever. At this point I've paid more than the loan I received and at some point you wouldn’t think the company would return the title instead of demanding more money & or taking my vehicle even though I've paid more than what is owed and what the car is worth.

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    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Jan. 4, 2026

    Jacquelyn was honest, professional and very kind. She made sure I was well informed and aware of every step. She explained all the information to me and made sure I was comfortable with everything. Great experience. Answered all my questions and all my calls on almost the first ring.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessTimeliness

    Reviewed Jan. 4, 2026

    I called and received a same day appointment. Michelle the store manager was very helpful, nice, and professional. She made the loan process fast and smooth. I wasn’t there long at all. l will continue to come here for my loan needs and I will refer others to Title Max.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    PriceRates

    Reviewed Jan. 4, 2026

    I was offered a better amount for my truck the 1st time. Wtf? Your decision to give me a low ball price make me not want to come back. I don't like the way Titlemax can offer you're the 1st time then give you less.. There has to be a better way. This is how yloss serv.

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    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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    Staff

    Reviewed Jan. 2, 2026

    This was a very smooth process. Melody was amazing and made us feel at ease. This is not something I would recommend unless it was an emergency but I appreciate the services they provide. Friendly staff. Easy process. I would do it again if the need came up again.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    PriceRefunds & PayoutsLoan Process

    Reviewed Jan. 2, 2026

    Good service, but I will not be going back to borrow any more money. They charge me entirely too much to pay back on a $2000 loan, which is ridiculous, after I borrowed money from them in my 2016 Dodge Charger I just purchased, which I paid $16,000 for. Never again will I ever go back to Title Max, $300 a month is absurd! And outrageous! They lost my business for good!

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    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

    Verified purchase

    Reviewed Jan. 1, 2026

    Candace and Elaine were my guardian angels that day I walked into TitleMax. You don’t know what to do when a hard time just pops up and you’re not financially ready and pawning anything is never easy. But they understood the process and I trusted!

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Punctuality & SpeedLoan Process

    Reviewed Jan. 1, 2026

    I don't usually get title loans but I had an emergency situation and had no choice but they made the process very easy and painless. Even had a couple of laughs in my stressful situation. Making the situation a little easier. It was all very quick online and out the door money in seconds.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Customer ServiceStaff

    Reviewed Dec. 31, 2025

    We had such a great experience. They are very helpful plus so kind and attentive to the needs of my granddaughter. While we worked on my application. They gave her coloring pages and was not at all rude about her presence. That really means a lot when you have kids. The Toccoa office is awesome and Mrs ** has such a wonderful attitude. We laughed and still very professional. I will recommend this office to all my business clients as well as family and friends. Keep up the good work ladies!!

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Customer ServiceStaff

    Reviewed Dec. 31, 2025

    Alma was absolutely great! Even when I called to ask a question about how things work, she was pleasant. I love her personality, kindness and willingness to help. Even when she got busy at closing she was poised and attentive. Alma was cool under pressure.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    StaffLoan Process

    Reviewed Dec. 29, 2025

    The ladies in TitleMax help me get a loan and did an amazing Job. Thank you Jasmine and Latoya for helping me and I do Greatly appreciate you ladies. Keep up the good work. Thank you again Title Max Crew. Hope to be working with you in the future for sure.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Dec. 29, 2025

    Your company is very efficient. I had my loan in under 30 minutes. I would highly recommend TitleMax to friends and family. I only needed a $1200 loan and you offered me $3000. I like that there is no penalty for an early payback. Your agent was very courteous. The phone was ringing but she took care of me first.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Customer ServiceStaffRates

    Reviewed Dec. 29, 2025

    I really enjoyed talking a to the Representative. She was understanding and very helpful. I rate.. her as superior customer service. Thank God for sensitive and helpful people. I will tell other people about my experience. I never felt so understood.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    CoveragePriceStaff

    Reviewed Dec. 29, 2025

    The young woman was very sweet and helpful and found me affordable insurance and I was in and out in no time. I definitely love the service and recommendations company to all my friends and family. I definitely will be sticking with this company and this location

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    PriceStaffBillingLoan Process

    Reviewed Dec. 28, 2025

    Sara was very helpful and friendly and got me a reasonable loan amount and an affordable monthly payment that I can afford. And she made sure I understood everything and she went above and beyond. And it took less than a hour and she also made sure to give me my copies of my loan. I definitely recommend TitleMax.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Punctuality & SpeedStaff

    Reviewed Dec. 27, 2025

    I was able to obtain a settlement working with TitleMax. The lending process was cool. It went by fast. I was really in and out. The lending processor was very professional. He told me everything I needed to know and gave me a lot of information on it. Very respectful and helpful.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 27, 2025

    I am a repeat customer of TitleMax. I had a personal loan with them. The lending processor was very pleasant, professional and personable. The process was very quick and easy. It took 15 minutes max.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 26, 2025

    I had a fantastic experience at TitleMax Title Pawn on E.G. Miles Parkway! The entire process was quick and easy, and the staff (Mr. ** & Jaquy) were incredibly friendly and helpful. They guided me through every step, making it a stress-free experience. My loan approval was perfect and exactly what I needed. Highly recommended!

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Staff

    Reviewed Dec. 26, 2025

    Renee from the Casa Grande branch was amazing!! The whole staff is always so welcoming, happy and very kind. Always helpful. Would definitely recommend that branch to anyone. Always attentive and willing to do whatever it takes to get the proper help needed.

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Staff

    Reviewed Dec. 26, 2025

    When I walked in I was not having a very good day. Shay assisted me and told me that she was going to make me feel better. We completed the application and once everything was completed. Shay ended up working with me to get the best offer that was provided. Very nice and polite and understanding. Will choose TitleMax any day.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Customer Service

    Reviewed Dec. 25, 2025

    My visit was very well pleasing and turned out to be a true blessing! Customer service was great from the young lady and her office manager as well! When needed please don’t hesitate to stop in And ask questions. You will not be disappointed or dissatisfied. Thanks in advance.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Punctuality & SpeedLoan Process

    Reviewed Dec. 25, 2025

    The folks at TitleMax are great. Used their services twice and we are very happy with the loans we received. They went above and beyond. Stayed late. Lots of laughs and fun. Oh and the best tequila eggnog I've ever had. Merry Christmas and a happy new year.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 25, 2025

    TitleMax treats people nice. I obtained a title loan where I borrowed $4,300. The application took only 30 minutes and the representative answered all of my questions. It's almost paid out now.

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    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

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    Punctuality & SpeedStaff

    Reviewed Dec. 25, 2025

    TitleMax provided me with a title loan. The process was easy and very quick, about 15 minutes, and the interaction with the lending processor was great.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    CoveragePunctuality & SpeedStaffBillingLoan Process

    Reviewed Dec. 25, 2025

    We desperately needed money to cover our light bill because it was about to be shut off. We got a personal loan from TitleMax, and the overall process took 15 minutes. It was really fast.

    The lending processor asked for our information, like our ID and how much we needed. She told us how it works. Say, if we pay $100, that $100 don't go into the actual bill we owe. That was very insightful because we didn't know any of that.

    We qualified for a little bit more, but we only wanted a little bit. I told her we only need it for a few weeks. We just paid it all in cash the other day. The staff were very helpful and were not weird. It was awesome.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 25, 2025

    I wanted to let everyone know that I had a very good experience at TitleMax. I applied for a loan and got approved very quickly and easily. The process was so smooth and quick and the staff were very helpful and knowledgeable. I filled out the application all electronically, no hassle with paperwork. The funds were in my account few minutes later. I would definitely encourage anyone who needs a loan to go through Title Max. Thank you,.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 24, 2025

    TitleMax was close to my house, so I got a car title loan with them. It was fairly easy. I went in, signed some papers, and that was it. The process took 10 minutes. The interactions with the lending processor were very friendly.

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    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

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    Staff

    Reviewed Dec. 24, 2025

    Very helpful, timely, very professional. Didn't take long. Made sure I understood everything. This was a very satisfying experience for me I would recommend this organization to others. I'm looking forward to sharing my experience with others, thanks.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    StaffBilling

    Reviewed Dec. 24, 2025

    The agents at the location in Leon Valley, near grissom and huebner, are the nicest, most efficient and most helpful people I've had the pleasure of working with. I was so stressed about bills and things were piling up but the team at this location helped solve all of my problems. They made the process so easy for me because they really know what they are doing. I would definitely recommend this location.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

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    Punctuality & SpeedStaff

    Reviewed Dec. 24, 2025

    Ev⭐️⭐️⭐️⭐️⭐️Great experience! The staff was friendly and professional, the process was quick and easy, and everything was explained clearly. I was approved fast and felt comfortable the entire time. Highly recommend!!! Everyone was amazing and very helpful. I was so happy to get services desperately needed without making me feel small.

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    TitleMax
    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    Staff

    Reviewed Dec. 24, 2025

    TitleMax was easier to get than anywhere else. Everybody is really nice and helpful. They weren't rushing. The manager was great. He did his job very well. He went through and explained everything with us. He did a wonderful job. The process took 30 to 45 minutes. It was a good experience. I would go back there and I would recommend people to go TitleMax.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 22, 2025

    The lady who assisted me was courteous, calm, and clearly knowledgeable. She made the entire process so simple that I didn’t even realize a loan could be handled that quickly. She truly made my day! I walked in feeling discouraged, but the moment she started talking, my mood completely changed. The process was easy, and I ended up getting more than I expected. Thank you Title Max.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    PriceRefunds & PayoutsLoan ProcessHonesty & Transparency

    Reviewed Dec. 21, 2025

    They were good. They told me I would get 950 but I really didn’t get my full amount but I still have to pay for the full amount. That’s the only thing negative I have to say. Would I refer a friend or family member? Yes but I will let them know. They may not get the full amount but will be charged for the full amount. I would be very honest with my friends and family. It would be on them if they choose to do business or not once I pay my loan off. I hope and pray I don’t have to go back.

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    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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    StaffLoan Process

    Reviewed Dec. 21, 2025

    Very nice people and very professional and was helpful for the loan I received. Thanks TitleMax and it didn’t take long for the process. I will recommend anyone who needs a loan to go to Title Max and ask for Kristi on Victory Dr. Columbus GA. And thanks again for the opportunity on giving me the loan.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Loan Process

    Reviewed Dec. 20, 2025

    I stopped into the E Broadway/Kolb location. I was a little apprehensive to take out a tile loan. However, after meeting with Denise, she put me at ease allowing me to shed the “feeling of failure” feeling I walked in with The process was easy and rates…..considering, very reasonable. What I appreciated was I was not pushed or encouraged to take out more than I needed though I qualified for 9’s the amount. It took be several days to muster the energy to stop in but, glad I did.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed Dec. 20, 2025

    It was a bad experience. The point they charge me twice. They want me to pay monthly fee and add the same amount to the principal. That is double jeopardy. You charge me twice for the service. The agent act like she was giving me the best deal but really was scamming me. The other title place would gave me a better deal. The point you only will only give me 3100 max on 2012 Chevrolet Tahoe. I can't wait until I pay y'all. I'm sending a complaint to the state. I didn't receive my paperwork or receipt. It was the Stone Mountain store.

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    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Dec. 19, 2025

    Jasmine and her team made the process very easy in an embarrassing moment. She even fought harder to make it happen. Definitely recommend this location. The team truly cares. I called and they made me a same day appointment. I was in and out in under an hour!

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Staff

    Reviewed Dec. 19, 2025

    Nicky worked with me on my transaction, and she was great. So pleasant and professional. She explained everything in such detail and answered all of my questions. It was a great experience and I really appreciated her. Very knowledgeable and kind.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    StaffLoan Process

    Reviewed Dec. 18, 2025

    Mr ** on your North Glenstone Street store in Springfield Missouri was a pleasure to work with. He was very efficient and very concerned about my needs. He was a pleasure to work with and I thank him. Thank you for being such great company. Mr ** help me when nobody else would. I had my doubts that you guys would loan me money. They said, "Don't worry. We'll just check it out and see what comes" and it happened and I thank you very much.

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Staff

    Reviewed Dec. 18, 2025

    My experience at Title Max was very pleasant. The gentleman was very helpful and explained all my options very well. I would definitely recommend them especially if you don't have a clear understanding of the process. Everything was very well explained and the whole process was very easy.

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    TitleMax
    Response from TitleMax

    We are so glad we could help you! Let your local TitleMax know if you need anything else.

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    Staff

    Reviewed Dec. 18, 2025

    Amy was very helpful and done a fabulous job....I highly recommend using Amy for any or all of your needs. She went above and beyond to help me. Thanks Amy for all your help. Go see Amy for all of your needs. The office needs more people like Amy. Thanks again Amy for all your hard work.

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 17, 2025

    Susan and Independence helped me and she was the best. I got what I needed and more with clear clarification of terms of my loans will be back again! Fast service. In office was clean. Snacks and water was provided while waiting. Susan was very knowledgeable

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 17, 2025

    Michelle was just amazing!!!! Very quick and efficient and very welcoming. She made me feel like I was talking to a friend. She was able to process my loan quickly just in time for me to get to work. I will definitely go back to TitleMax if I ever need another loan

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    TitleMax
    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

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    StaffLoan Process

    Reviewed Dec. 17, 2025

    I was well informed about how things work within their system. This greatly helped in determining what loan option was best for situation. On my arrival I was well attended to and I was familiarised with the various loan options and applicable repayment scenarios which had greatly helped in my decision making.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Customer ServiceStaff

    Reviewed Dec. 17, 2025

    Great customer service and very friendly staff. Also very knowledgeable of all policies and giving great options for the customer. I would definitely use this company again and also highly recommend their service for any money reasons needed. I give them a 10/10.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Refunds & PayoutsStaffBillingLoan Process

    Reviewed Dec. 17, 2025

    I had a great experience with TitleMax. I got approved for my loan and it has helped me pay my bills. The service was very friendly. Mario the agent was very helpful and valued me as a customer. I would recommend TitleMax to my family and friends.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Staff

    Reviewed Dec. 17, 2025

    The lady Who took care of me was amazing and deserve A raise and I will gladly work with her again. Completely patient and sweet and professional. I would definitely appreciate it if she was properly recognized in her work. Thank you again and again.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Punctuality & SpeedStaff

    Reviewed Dec. 16, 2025

    Comfortable experience & Courtney was helpful guiding me through application process in a professional manner. A nice greeting when entering business. Timing was quick & explained the details of application process very well. Took time to make sure everything was understood.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

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    StaffLoan Process

    Reviewed Dec. 16, 2025

    I have to say the manager is awesome and works with her clients. She goes that extra step to get you the loan you need and makes it as convenient and easy as possible with amazing personality and the ability to get multiple people at one time without missing a beat.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    StaffLoan Process

    Reviewed Dec. 16, 2025

    I had a great experience in your store at New Road in Waco. Both of the ladies were very nice and accommodating even when the lights went out because someone hit a pole nearby. They were patient and fun to be around. Bettina is the one who helped me. She was very pleasant and friendly. I would recommend her and this location to any friend who needs a loan.

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    TitleMax
    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    Punctuality & SpeedStaff

    Reviewed Dec. 15, 2025

    Had a great experience!!! Easy fast and very pleasant. The lady that helped us was so friendly talk with us made us feel comfortable and very welcome!! Everything was explained first so we knew the process and then let us decide and did not make us feel pressured.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    StaffLoan Process

    Reviewed Dec. 15, 2025

    Everything went perfectly. Both the process and the people were outstanding. The loan was approved in a reasonable time. Two staff members were there, and they were friendly, engaging, and professional. Borrowing money always brings a measure of uncertainty, yet this was a pleasant experience.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    StaffLoan Process

    Reviewed Dec. 14, 2025

    I had a seamless experience at TitleMax with Jaclyn and Tanisha. They were both extremely helpful and kind. They worked through to get my loan and I actually got more than I expected. They were extremely helpful and I have nothing but positive things to say about TitleMax in Berea. I think that if anyone is struggling in this economy of right now and you’re needing to go get the loan do it and go to Berea because these women are extremely helpful.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Punctuality & SpeedStaff

    Reviewed Dec. 14, 2025

    My experience with TitleMaxwas quick and good. The representative, Tara, was nice and professional. Real friendly and helpful about everything.

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    TitleMax
    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    StaffLoan Process

    Reviewed Dec. 14, 2025

    I have been to TitleMax twice and both times were pleasant and fun. The lending process was real easy. The first time I had to get a loan, we met a young lady and she was very friendly and knowledgeable. She was on point with everything. The second time, I met the same lady training another young lady and I still had the same experience. If I get more money, I would come back to TitleMax again. Great experience.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

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    Punctuality & SpeedStaff

    Reviewed Dec. 14, 2025

    We’ve seen TitleMax in Thompson, and I chose them because I needed some money and they were able to help me. Since then, I always go to them. I like the people that I deal with there, the young ladies and the general manager. They’re very kind and have always treated me right. The application to approval took 25 minutes. And then I'll be on my away.

    When I first went to TitleMax, one of my friends who dealt with them told me what to bring to get what I was looking for. TitleMax has always been there for me. They do what they need to do to help you. They’re very polite and respectful, so I don’t have any complaints.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Customer ServiceRefunds & PayoutsStaffLoan ProcessRates

    Reviewed Dec. 14, 2025

    I went to TitleMax before for a title pawn. They were really nice and they explained everything to me. Their guy, Dan, was patient. The whole process took 30 to 45 minutes and then they gave me a check. I didn't really get what I needed but the loan helped me out because I was able to get my tag.

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Dec. 14, 2025

    Absolutely amazing service. She helped me get started on my application on my phone to cut down my wait time and was super attentive even though she had other customers in the store. I will always recommend this location SPECIFICALLY because her customer service was over the top excellent!

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    PricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Dec. 14, 2025

    TitleMax was real professional. They helped me get a little bit that I needed at the time, did what I needed to do, and I paid them and got my title back. I also did the loan again and they gave me more. I only provided my title and driver's license and the lending process took 20 minutes. It was all fast and on point and the rates were not too high. They loaned me a couple hundred dollars when I needed it. They've been helpful and good people. The experience did not impact my life too much.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 13, 2025

    I wanted to see if I could get approved with TitleMax so I went there. It is an excellent place and I would recommend everyone to go there. The process was quick and was completed in not even five minutes. It was great.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBillingLoan ProcessRatesTransparency

    Reviewed Dec. 13, 2025

    TitleMax was a positive experience. I felt like they went into great detail about what I was signing up for and gave me ways to cut cost by paying more on the principal. They explained it well as far as paying interest on your payments and the amount borrowed is still owed at the end of the payment cycle. They did a good job.

    The payment is doable for some people, but it is a very high-interest loan. However, TitleMax is very transparent about what they're doing and how it's going to affect the payments. I've done this twice with them and I did as they said and paid it off early. It wasn't bad. They also give you a full 72 hours to bring all the money back and they don't charge you interest.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    StaffBillingLoan Process

    Reviewed Dec. 13, 2025

    I had a great experience with TitleMax. I went in and they were very nice and helpful. I did a title loan with them. They asked me what I needed and helped me in the best way possible. They went over everything that I would have to do in order to pay back my loan and make sure that I was able to make my payments in the way that I needed to. The process was completed in not even 30 minutes.

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    Staff

    Reviewed Dec. 13, 2025

    I obtained a car title pawn from TitleMax, and the experience was really good. The employees made sure we understood everything. They were very polite, respectful, and greeted us nicely. It took me 20 minutes to submit the paperwork, then wait for them to respond back. They did an excellent job.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Punctuality & SpeedMaintenanceStaffBilling

    Reviewed Dec. 13, 2025

    I was in a bind and I needed some money. I drive by TitleMax all the time. I went there and they were very nice and very professional. The application process was a little long and I was in there for quite a little while, but it was worth it. The rep put the money in my account and that took an hour. Their rep was very polite and businesslike. What took so long was because there was only one person in there at the time. The other girl was out to lunch.

    Another thing with TitleMax is their computer system is slow. When I went in there to pay my bills on the 3rd, the computer wasn't working at all. I had to go back later. At the same time, my bank was down and I couldn't get it to come up on my phone. Everybody's computer had a problem that day. That said, I’d advise others to go to TitleMax when the computer is working right.

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    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

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    Staff

    Reviewed Dec. 13, 2025

    The process didn't take long. Ms. ** at the 15th St location was very helpful answering any questions I had. The money was loaded on my card within seconds once approved. Most definitely will use them again in the future.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

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    Punctuality & SpeedStaff

    Reviewed Dec. 13, 2025

    Title Max in Winder, GA was AWESOME. The service was professional and efficient. I was in and out within 40 minutes which was surprising, yet attended to with courtesy and care. I recommend this establishment to anyone experiencing a need for a quick financial solution.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Punctuality & SpeedStaffTimeliness

    Reviewed Dec. 13, 2025

    I had a great experience with TitleMax. The process was fast, simple, and stress-free from start to finish. The staff was friendly, professional, and took the time to explain everything clearly so there were no surprises. I was approved quickly and received my funds the same day, which really helped when I needed it most!

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    StaffLoan Process

    Reviewed Dec. 13, 2025

    TitleMax is a good way to get a loan. Their lending process was secure and took an hour and a half. I brought my ID My and provided them with my social security for this recent loan that I got. But for the other loan, it was when I had my vehicle and the title of my vehicle. Everything was good. The rep was very professional and he told me what I needed to know.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    StaffLoan Process

    Reviewed Dec. 13, 2025

    I had a good experience at the Decatur. The lady was very nice and polite. She answered all my questions and she helped me all throughout the process. It took around 30 minutes. TitleMax is a great company. They made my day. I recommend all my family, my friends, and my neighbors to go there now. I'll be going back to them again soon. They are good people.

    The first time I went to them, they also gave me a certificate for a turkey. That was maybe two years ago. I needed 1,000 but the lady said it was up to the machine. So it's okay. At least she helped me. She was a nice lady and super duper polite. That was a car loan and I paid them off. Now, they lend me again because they trust me. I'll be paying off my loan next month too. This was a personal loan and it wasn't that much, 675.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

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    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed Dec. 13, 2025

    It was a title loan, and the overall process was just presenting the vehicle. Once we had all our data in, the representative told us how much TitleMax was willing to loan.

    The lady herself was extremely pleasant. She was the only one in the office but was great at multitasking. When multiple people came in, she excused herself. Nobody felt ignored. But because she was constantly getting interrupted with phone calls, it took about two and a half hours.

    It was a wonderful experience. About a week after we got the title loan, she contacted us to make sure everything was okay and if we had any questions. So, just the follow-up was really nice.

    It was all positive. The loan got us the finances we need to get us out of a crunch. The payments weren't as bad as we were thinking. It was very helpful and didn't interrupt anything in our day-to-day lives. If anything, it added to it. Overall, it was pleasant and painless.

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    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

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    Punctuality & SpeedStaff

    Reviewed Dec. 13, 2025

    I got a car loan with TitleMax. I went with them as I would probably get more from them than anybody else. The process was quick, simple, and easy. It wasn't long as it took 45 minutes to complete. Their rep did really great. We conversed really well and understood everything. TitleMax was fair and very helpful.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    TitleMax Company Information

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    Company Name:
    TitleMax
    Year Founded:
    1998
    Website:
    www.titlemax.com

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