
TitleMax Reviews
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About TitleMax
TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.
Visit www.titlemax.com- Receive up to $10,000
- Get funds in as little as 30 minutes
- No bank account required
- No credit score requirements
- Pawns only available in Georgia
- Loans only available in 14 states
TitleMax Reviews
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Reviewed June 6, 2026
Esmerelda and Imperia helping me out and were very fast, efficient and professional. 10 stars. Highly recommended and grateful for this service.
Thank you for trusting us. We are here to help when you need us.
Reviewed June 6, 2026
I did the application with TitleMax online. I filled out my information, and I just waited some time, and then they just came back, and they said I was approved. The rep who helped me was great.
Thank you for sharing! We hope to see you again soon.
Reviewed June 5, 2026
I pass by TitleMax all the time when I’m riding, which is how I found out about them. Then, when I went online, they were referred to me. So, I went back in there again. I got a personal loan and the lending process went great. The rep asked me about the credentials that I needed and I presented those. Everything went quickly. It took about 30 minutes. They let you know about your loan and how much it is. They are professional, very friendly people and someone that I would recommend to someone else. The rate is high, though. But if you're interested in the loan and you’re desperate, you will go with the rate.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed June 4, 2026
I live in Conroe, so I drive past TitleMax all the time. The rep laid out the process and at first, you think it’s going to be difficult. After they explained, it’s not difficult at all. You just have to stay on top of your payments. The rep articulated it very well for me. She made it where it was easy for me to understand and to say I can handle it. She sent numbers and I told her when it was too much and when I could work with it. She made me feel comfortable doing business with her and was very understanding of my situation. I tried to get a personal loan through TitleMax, but I wasn’t able to do it. I explained that I was in a bad spot and on disability, and she told me she understood and would see what she could do to help. She explained they offer title loans, and I told her I have a title. I explained my situation with the title, and she walked me through everything step by step. It was taken care of quickly, and I felt comfortable moving forward.
I was impressed with the rep’s confidence. I have an older vehicle and have been turned down for a loan so I was sure I was not going to get approved. But the rep told me not to worry and that she knows I was going to get approved. It just depends on how much I want. I only wanted a certain number and the approval came in over a higher number. I didn’t want to be paying the amount monthly, so she helped me get to a number that I was comfortable with, and at the same time, helped me get out of the hole I was in. The process took a little bit longer than I thought. I was there at 10:30, and didn't finish until right at 2:00. But other than that, it was okay.
This is my first time doing business with TitleMax and I'm happy that I got what I got, but for people in dire need situations, they have the ability to assume the title loan and not dig a hole. But they have to use common sense when they're making it. If they’re only asking for a number, they should make sure they can handle that monthly note, and if TitleMax approves them for over that number, not to take all of it.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed June 3, 2026
Work with you and give you all of your car is worth.
Thanks for choosing TitleMax! We appreciate you.
Reviewed June 3, 2026
TitleMax was the first place that I went to. I applied for a title loan and the process took about 20 minutes. What I got wasn't what I wanted, but it was a start. The lending processor was very good.
Thank you for sharing! We hope to see you again soon.

Reviewed June 2, 2026
I had a wonderful experience with a Rep named Toni at the Olive Branch, MS location. She was very understanding and went above and beyond to make me happy in proceeding with a Title Loan. She explained everything very well. Toni also had a charming sense of humor. My transaction went well and she made sure that any concerns I had was a phone call away. Thanks Toni! Excellent service!!
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed June 2, 2026
I'd dealt with TitleMax at another store and this time, I went to a different store of theirs. The experience was about the same - it was good. They didn't try to pressure me into anything and gave me more than what I wanted. The rate is a little high, but it's to be expected.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed June 1, 2026
I have an old Toyota that's registered in Virginia and I live here in Houston now. I will have to transfer the title over to Houston. It was just a lot and that's just to see how much I could get. I was so discouraged at first, but the lady told me they do personal loans as well. They were very informative. I didn't even know that they did personal loans. I thought it was just titles.
I just got over bankruptcy a few years back and I told the rep my credit report might not give me anything. I was nervous about getting hit again with an inquiry. She ran me through the process of how it's not really a hard inquiry. She was able to work it when I showed my bank statements. We were able to get approved for over $2,000, and I was so thankful for that. I'm happy with what she did. She was super sweet. The loan came at the perfect time. I was able to pay my electricity bill and all the bills that were coming at me.
The rep also explained the interest to me. I'd be paying triple the amount back. But regardless of which, I would recommend if it's something others can pay back in the next few weeks to a month. I knew I had to go ahead and pay that one payment this past week but I thought of just paying the full thing off and don't have to worry about the interest.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

Reviewed May 31, 2026
I had had a loan from Title Max. 2 years ago I couldn't keep going with refinance & wrote a letter to please take my car. This was in December. They waited till April the following year then took my car at night along with things I had just bought securing them by locking my car. The following morning I asked them to retrieve my belongings as it was illegal for them to keep them. Their text reply was to come in & 'talk'. No thanks. They stole my things & I'm supposed to retrieve them. Two years later (as of now) they still have my belongings.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed May 31, 2026
Lucy was amazing from beginning to the end. She has a very friendly personality that makes it feel like you have known each other for years. I highly recommend going in to see her for your financial needs.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed May 31, 2026
The whole process went pretty well. It was pretty smooth. It took no longer than 30 minutes. I was impressed with how smooth the process was with the computer and the application. It was pretty fast and quick. TitleMax helped me tremendously. Because of TitleMax, I still have my house and I'm able to keep on working and keep living. They have pretty good customer service.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed May 30, 2026
I had a great experience with TitleMax. The application process was all right, and the customer service rep that helped me was a 100%.
Thanks for choosing TitleMax! We appreciate you.

Reviewed May 29, 2026
Absolutely horrible! I wish I didn’t even have to get alone in the first place but I definitely wish I didn’t have to come here. They make it so inconvenient to pay them. The website never is working properly to make a payment when I got a new card because my other card was hacked. The system wouldn’t even accept my card so then they telling me I have to come to the location to show them my card. By the way I wasn’t even by my location. I was in another area of Texas had to go to a location there, but I couldn’t pay them there because it wasn’t my location. Went to give them my new car. Their system wouldn’t accept my new card so I couldn’t make a payment so now I’m gonna have to travel all the way back to where I’m from to pay in person with my new card because don’t be a day late. They’ll send the repo to take your car. They don’t have a grace period if you’re late they have every right to come and get your car right after midnight.
Don’t do it. Go to any other loan place but Titlemax. They’re lying to you saying it’s easy to pay them. Most people don’t get off early enough to get to a location to pay them so they have to use the app so now you’re supposed to leave your job early at this point. I’m ready for them to keep the car and I get another one. This will probably be my last payment that they’ll get from me as me and my husband look for another car. What a joke and I’m gonna report them to the Better business bureau.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed May 29, 2026
Service was good. Was treated like family at the flappy store. They took really good care of me. Thanks again for all the help 🙂 and I like the timely and prompt service and I'm going to refer my family and friends to the store.
Thanks for choosing TitleMax! We appreciate you.
Reviewed May 29, 2026
The process at TitleMax wasn't difficult at all. The employees there walked me through it. They thoroughly explained everything. It was very good. They did very well. It started pouring down rain, and they had to go back out there.
Thank you for trusting us. We are here to help when you need us.
Reviewed May 28, 2026
Everything was good in my experience with TitleMax.
Thanks for choosing us and sharing your experience!
Reviewed May 27, 2026
My name is Marvin and I recently had a fantastic experience at the Lilburn Georgia location with Derika Peoples. Not only was She super helpful aand pleasant to work with, She fed us snacks! We will surely recommend Derika to anyone who needs a loan and we will continue to do business with Her.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed May 27, 2026
I live fairly close to TitleMax. I tried them out, and the service I received was good.
Thanks for choosing TitleMax! We appreciate you.
Reviewed May 26, 2026
I had a good experience with TitleMax before, and that was all I needed. They were very professional, which is why I came back to them. From the first time I'd been there, there was no difference in service. The lending process was very quick and the rep knew what he was doing. We didn't waste any time. Everything went as I expected. People should go to them because they'll give you a good deal. They're right on top of everything and don't jerk you around.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed May 26, 2026
It was easy to set up the application at TitleMax. Their customer service was good. I didn’t have any problems.
Your feedback is highly valued! Thanks for sharing.
Reviewed May 25, 2026
A long time ago, I used to buy cars that needed a little work, fix them up, and then sell them. I realized I could use the car as collateral to get the money to fix it, pay the company back after the sale, and make money off it. I had used another title loan company at first, but it was a low-class place. I drove by TitleMax in West Ashley and I stopped in to let them know what I was doing. I didn't know if I could do that with a car that needed work but I didn't wanna be dishonest about it. The rep told me that that was fine as long as the car ran and that the condition was good. So, I continued to do that. I try to pay it back as fast as I can. But it is great to have relationships in places like that whenever you need them.
TitleMax has been a blessing to me. There have been many times when I’ve needed the money, and other times I’ve used it for down payments on things instead of paying out of pocket. It has given me the freedom to get the little important things in life, as well as the security of knowing that if I ever run into an issue and need them, they’re right there. It’s very easy to do things over the phone, and the people, especially at the Mount Pleasant branch, are amazing. I love them.
If you use TitleMax and you ever run into an issue, you just need to communicate with them instead of running from it and forgetting about it, or not paying back and losing your vehicle. Any time I need anything, they will work with me and make sure that I'm not late on a payment or that they're not gonna come and get my car. But I communicate with them, no matter what. They're happy to help in any way that they can. It's not something that you need to be afraid of if you fall behind, because they understand. The only time that I've ever paid a fee was when I paid back my loan back and then I decided to take out more. Then you have to pay the taxes on that. The prices have been fair, and whenever I’ve gone back, they’ve been willing to give me more as long as they know I did good.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed May 25, 2026
I was looking around and wasn't having much luck. TitleMax's rep reached out to me, and I came in and had that sitdown with them. It went from there. It was an easy process. We had some technical difficulties when we were doing mine. But the whole process itself was 30 minutes and it was smooth and easy. Also, the rep was awesome and very nice.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed May 24, 2026
This is my third time doing a title loan with TitleMax. I used them because I am able to get the loan amount that I need and then get another loan whenever it’s finished. The lending process took about 35 minutes. I filled out the application online, then went into the office and brought the title in. The representative had me fill out the paperwork, and I waited for them to respond to the offer, payments, and interest rates. Once everything was agreed on, I signed off. The funds were then loaded onto my account. It’s convenient, and I don’t mind using TitleMax. I would recommend the loan service to friends and family. If someone needs a loan, they can check out TitleMax, bring their vehicle title and ID, and provide references.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed May 24, 2026
My experience with TitleMax was good. The rep who helped me was very professional and great.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed May 23, 2026
I looked up “Title loans in Pasadena, Texas” on the website and they brought up title loan companies. I called about six of them before I decided which one was the best for me, which was TitleMax. My experience with them went well. Both Elizabeth and Frida are good PR persons. They're very respectful. Frida was the one that did my application. She was an amazing lady. I came in and they acknowledged me. They were busy but they stopped to take the time to tell me they'd be right with me. I like that. They make you feel at home. They make you feel welcome, and they're very professional at what they do. TitleMax did a good job when I needed it. It was something that I needed within a couple of days, and they did it to me in a day. The response was amazing.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed May 23, 2026
They must be writing their own reviews because they are a bunch of rip offs and will steal your data information. Don’t trust them.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed May 23, 2026
A family member gave me good reviews of TitleMax, and they said good things come if you pay it off and keep paying it back. So I gave it a try, and so far, I like it myself. The application process was simple, quick and easy. I thought it would take about an hour but it only took about 20 minutes. My interaction with the TitleMax representative was perfect. If everyone were like her, a lot of businesses would be thriving right now. Funding only took a couple of minutes as well, and it was performed well. They told me what I would be receiving, and I was good with it. After she told me that, the process took an extra five minutes. I was out the door. Everything was good.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed May 22, 2026
I was a returning customer at this location. Daisy and a new employee remembered me and were very efficient and helpful. I was able to secure my personal loan. It was a good experience and I would recommend them to anyone else.
Thank you! Let us know if we can help with anything in the future.
Reviewed May 22, 2026
The lending process at TitleMax was all right. It took 40 minutes. The rep who worked with me was wonderful, too.
Your feedback is highly valued! Thanks for sharing.
Reviewed May 22, 2026
I did a title loan through Titlemax and the process was quick and easy. It took about 40 minutes, and the rep was great.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed May 21, 2026
First off I really like the manager there. She is so nice and she loves my dog who I take everywhere and she gives my dog a treat and the place is always clean. It's a very good place to get money when you need it the most.
Thanks for choosing TitleMax! We appreciate you.
Reviewed May 21, 2026
I completed the whole process in about 25 minutes. The service was okay. Everything was fine.
Thanks for choosing TitleMax! We appreciate you.
Reviewed May 20, 2026
The loan process was good. I had a wonderful time with the rep who helped me.
Thanks for choosing us and sharing your experience!
Reviewed May 19, 2026
Ashley in the Kingstree branch is awesome. She goes over and beyond for her customers.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed May 19, 2026
I like TitleMax's service a lot. Customer service is really good. I had a good experience and I'd recommend them.
Thanks for choosing TitleMax! We appreciate you.
Reviewed May 18, 2026
At first I was very indecisive until I went to the store and got my loan. I will recommend Titlemax to people who needs a loan. Personal or car loan they'll help you out. Trust me these are people who want to help you.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed May 18, 2026
My experience was great on Saturday. She was very knowledgeable and could answer any questions I had with no issues. Amazing Customer Service and I didn’t feel bad about needing stop by for help. Being to pick a payment plan that works with my budget was a plus. And having different options and being approved for more than I need is a bonus.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed May 18, 2026
The lending process at TitleMax was easy and simple. It only took a few minutes. I went in there to ask some questions, and I wound up taking the deal at the last minute 'cause something came up. The rep I worked with was very friendly. The first guy that I talked to, he wound up not being there. But he was very friendly and thorough as well. The other guy that I talked to was very straightforward, thorough, crossed all his t's, dotted all his i's, was very polite, and made the process very comfortable. They are reliable.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed May 17, 2026
I looked online and knew about TitleMax, and the two ladies who were there were great. They were very helpful with my situation with my kids, who were loud. I kept saying sorry about it and they told me I didn’t have to be sorry and that it was okay. They were nice. I’m very satisfied.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed May 16, 2026
This is my second time going in and both times were amazing. The people are kind and sweet. They are very patient and I truly appreciate it. So if you use Titlemax their awesome people. They take care of there people. I got a title loan and a flex loan and they got it done.
Thanks for choosing TitleMax! We appreciate you.
Reviewed May 16, 2026
TitleMax is near my house and it was convenient to go with them. I did it online and it wasn't hard. Even though you do it online, you're still gonna have to come into the store and do the application. The process took about 20 minutes. The rep was very pleasant.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed May 15, 2026
The experience was professional at the Store. The work was completed within half an hour with all the details.at 7:05 p m. The ref. No. And letter was given. However MoneyGram at the retail next door didn't have details and refused to pay. I contacted TitleMax next day who then told me it wouldn't have an issue. I went and they gave the cash next day. The rate of interest seems quite high. And I would prefer a print out of date of payments and installments.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed May 15, 2026
When I did an online search, TitleMax had the best reviews. I went with them and their process is easy. The rep was nice and I like the amount of knowledge she had on the loan. TitleMax is the best choice to go with to get your title back.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed May 14, 2026
My experience with TitleMax was satisfactory. The process took 15 to 20 minutes. The rep was great and everything went fine. I've also had a phone call from TitleMax and I talked to a guy today about it. I'm going to go down there tomorrow and borrow some more money. They charge so much in interest though.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed May 13, 2026
She went above and beyond to help me get what I needed and best rate she could get me. She stayed forty-five minutes past closing time to keep trying to get me the best rate she could. We wound up leaving at nearly eight o'clock that evening.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed May 13, 2026
I went to my bank and asked them for $900. I've been with them for years. And they turned me down. And it just amazed me. I just went over to TitleMax, and they wanted to give me $1,600, but I didn't need but $900. So, they paid me the $900. Then I went back two weeks later and paid them up. The application process was short and simple. The rep that helped me out was great. They're a good company.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed May 12, 2026
Both ladies were super nice. Felt so comfortable being there. I've been there before. I'm always relax with them. They have a lot of patience with explain everything to where I understand my payments and the days I have to pay.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed May 12, 2026
The overall lending process at TitleMax has been all right. I got a car repoed by them before, but they keep giving me the same max every time I go. The second time, they let me borrow 800, and then I paid that one off, and then they only let me borrow another 100. But the lady said if I do it a third time, then I could probably ask them for a larger amount. The processors I worked with were good.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed May 11, 2026
The rep I worked with was nice. The application process was a little bit confusing, but it was all right.
Your feedback is highly valued! Thanks for sharing.
Reviewed May 10, 2026
The rep from TitleMax was nice and helped us out. She had good communication and was understanding of what was going on. I did the application online and I just had to enter all my information. After I did it, it gave me an appointment to meet with a team member and I just went to the store, which made it easy for me. TitleMax helped me pay a bill.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed May 9, 2026
I was able to do an appraisal at home before heading to TitleMax. Once I was there, Maria was super helpful in explaining the process as well as the interest involved with different amount loans. Overall it was an easy process to get my loan and very transparent.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed May 9, 2026
On 5-6-2026, I was stuck at work all day, because I changed my phone number, I could not verify my account to pay online. So I called Brandi, at the Riverdale ut Title Max, she is always so polite and professional over the phone and in person. Thanks to her help and understanding, I was able to take care of my payment. She is one of the best Gals at the Riverdale location. I have talked to her many, many times and she is always so sweet. I actually have not been able to make it in.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed May 9, 2026
I was driving by and saw TitleMax, and they were the cheapest. I got a title loan and the lending process was very long, but it was easy. The representative I worked with was amazing. I loved her and worked with her every day. Her personality was fabulous. TitleMax was great and helped me financially.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed May 8, 2026
It's great but I don't have title to put up but I am loan.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed May 8, 2026
I have had several Title Max loans throughout the years, and I have been VERY satisfied with their evaluation of my cars and they were very helpful when I needed additional information involving my loan agreement(s). I, personally, have used the Title Max located at 48th Street and Warner Rd., 85044 and would highly recommend them. The Staff always has been professional and willing to discuss whatever issue you may encounter while doing business with them as your loan provider. jyh
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed May 8, 2026
I've tried TitleMax one time before, and I like how they work and how they are. Their customer service is very excellent. The application process was easy and simple. TitleMax is a very wonderful company.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed May 7, 2026
My experience with TitleMax was great. Temeika at the 4671 Riverdale location was so friendly and she made the process easy. She showed me exactly what I was supposed to do and she was considerate of my time.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed May 7, 2026
The application process with TitleMax was good. I went in the office and did it. It took about 25 minutes and it was very easy. The rep was very knowledgeable and served me well. TitleMax helped me in my crunch time to get where I need to get. It was quick cash.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed May 6, 2026
I borrowed money from TitleMax through a title loan. The whole process was all right. It took about a couple of hours. I had a good interaction with the rep who assisted me.
Thanks for choosing TitleMax! We appreciate you.
Reviewed May 6, 2026
I have had good experiences with TitleMax each time I got a title loan. They are fast and always very helpful and willing to help me!! I recommend TitleMax if you need to get a title loan, I only recommend this as a last resort due to the high interest and you don't want to lose your vehicle if you can't repay so be sure you can pay the loan off quickly!
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed May 6, 2026
The rep that I worked with was the best. He was very nice and helpful. He explained everything specifically. TitleMax was great for something emergency and what I needed. But when I asked to pay my bill over here, they asked too many questions. I needed help, but they couldn’t do it.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed May 5, 2026
I went online, and TitleMax was the quickest, and they came to me first. I gave them my name, address, make and model of the car, mileage, and the VIN number to make sure everything was good. When I got there, they looked it up, checked everything, looked over the car, and the process went by smoothly to me. I needed a little bit more. But what I got helped me as much as they could. Other than that, it was a good service. They were nice ladies.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed May 5, 2026
The application process was fairly simple. The reps explained it thoroughly. It was nice.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed May 4, 2026
Everything was completely smooth with TitleMax. I went into the office, and I spoke to the lady there. She was very helpful and, step by step, walked me through it. The whole process itself was about an hour. The rep was very fast, very professional, knew it all, and helped me through all of it. Everything was fantastic. TitleMax helped me tremendously. I was able to pay up all my bills. So, now I'm in good standing. I was able to come in and make my truck payment, too. TitleMax is the best place to go because it's quick and professional. You get your money within an hour, and you cannot beat the rates.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed May 4, 2026
I did a car loan with TitleMax and everything was A-okay. The application process was good and the reps were nice, too.
Thanks for choosing TitleMax! We appreciate you.
Reviewed May 3, 2026
TitleMax treated me right. The rep that I worked with likes to talk to people. Her name is April and she loves meeting with the customer. She is good. TitleMax needs more of them people. The process didn't take that long. It only took an hour and a half. TitleMax helped me get the tag on my van.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed May 3, 2026
My experience with TitleMax has been wonderful. I've had four loans with them and was fine with it. Paid them off and decided to get another loan to clear up some debts. Their reps were awesome. Miss Rita was the perfect lady to talk to. She made it really nice and simple. She made it very comfortable for me to make up my mind to do that. So, I went ahead and got a loan. It was an awesome experience. I will use them again if I need to.
Thank you for trusting us. We are here to help when you need us.

Reviewed May 2, 2026
They don't even wait till the first due date to start their loan scams. I borrowed $150 in April 2026, and in about 3 weeks, I got a bill for $15.34 for a loan renewal. Never heard of such a thing so I called them. The first girl could not explain it, so she transferred me to another who could not explain it either. I said I could not pay it till the 15th and asked if my car would be repossessed, and she laughed. I screamed, "I do not think it's funny" and I hung up on the **!!! These are loan sharks folks! They do not explain their fees and have children doing the loans. Now I'm in arrears already, not a month in!!! They have really upset me! Steer clear of TitleMax! Sham and scam loan sharks!!!!
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed May 2, 2026
When I borrowed the money from TitleMax, I went to the initial store and the rep who assisted me was very professional. She told me it would take a couple of minutes to get the thing done and I walked over next door. By the time I got back, she had the paperwork there for me to sign. So, I was in and out very promptly. Then, I went back when I thought the loan was due and talked with another representative. She was the manager and she was very professional, too. She told me that the loan wasn't due yet and she told when it was due. But I went ahead and made a payment anyway. Also, I wanted to get more money than they would actually loan, but I know the truck is very old and I understand that the policy comes from higher-ups. Other than that, the service that I got in that store was impeccable. Every time I've been in, it has only been the two girls and they're jammed up. But they're good at what they do.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed May 2, 2026
It was faster and easier to get through the whole process with TitleMax. I got in there and not even an hour later, we were out and on our way. It only took between 30 and 45 minutes for the whole process to be done. The reps were very knowledgeable. They knew what they were talking about and what they were doing that's why the experience went so fast. It was all very good experience. Considering of what I was trying to get for a loan, the price was very good as well. I got to go online this Friday and see about paying on the interest of it to where I can get a little more of an extension if I need to.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed May 1, 2026
I walked into TitleMax. I wanted to try it out. I didn't know how well or convenient it would be. The lending process turned out to be easy and it didn't take long. Also, great customer service. The rep was friendly, well-spoken and professional.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed May 1, 2026
The rep was nice and really knowledgeable about everything and how everything worked. It made it a lot easier on me, so I could just get out there, get what I needed, and then get out the door, which is really nice. She caught something almost towards the end. I was happy that she caught it, and I got what I needed, even though it was something different. So everything still worked out. She knew the rules. The whole process took about 45 minutes. It was really easy to do. I was very satisfied. By getting that loan, I paid everything that I needed, that I owed a bunch of bills, and I got them paid off in time. Now I have just a lone payment.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

Reviewed April 30, 2026
I was asked to do a review before I was finished being served. In the beginning the ladies was pleasant and I'd give 5 stars. Terrible mistake. The young lady had to submit my application two or three times because of errors. Each submission took a long time. She became rude, calling her mom about something going on outside. After finally getting an approval that I rejected because the payments was too much. She said she was calling someone about lowering my payments but she said the call was dropping because who she was calling was driving. This lasted at least 15 - 20 minutes. So I just told her to give me a call to let me know what was worked out. Neither of the ladies was polite as I was leaving and one was being trained. So I called back and left a message letting them know I didn't want the loan. I asked for a return call to verify they received my message and no one has called. This was yesterday on Garners Ferry Rd.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed April 30, 2026
I knew of TitleMax since 20 years ago. Applying for the loan took me 30 minutes. The rep was all right. He did a good job. TitleMax put the money in my banking account. It helped me by being able to pay a couple of bills.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed April 30, 2026
When I came to TitleMax, the rep that I spoke to was very polite and helpful. She did everything that I expected. I had a good experience.
Your feedback is highly valued! Thanks for sharing.
Reviewed April 29, 2026
TitleMax was very easy to deal with. They were recommended by a friend of mine, Freddie, who said that I could go with TitleMax and get anything I want. I went to the location on Bullsburg Drive at Newnan and the application process was simple. Everything was fine and I wasn't in the store 10 minutes. They know me anyway and it worked out great. I had to have the title and my driver's license. Then they took the title and gave me a receipt. They also checked the vehicle. They walked around it and they took pictures. I stayed inside because I had hip surgery and I'm not good walking. They checked the mileage, too. Then, the other day, they called and said I had a choice of having a document mailed to me or to them and they recommended let it be mailed to them because, that way, they could track it if something happened and I agreed with them. The rep who assisted me was extra nice, friendly, and helpful.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed April 29, 2026
I had a wonderful experience with the lady at TitleMax. She was very generous and nice, and she did the process really well. She was very professional. She was really close to closing, so she did her job really well. I would deal with her 1,000 times. She had a customer before me, and she handled them, and she went back and forth between them and me. I also used TitleMax one time before, so I'm pretty much comfortable with them. I would surely recommend them to all my friends. I would do business with them again.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed April 28, 2026
Do NOT do business with TitleMax! Absolute SCUM of the earth! The NY Mobsters are more gracious in working with Customers. I requested to go to cash only payments and told them to remove my debit card from their system. They force payment after a few days late without any warning. I’ve cancelled debit cards and they still find a way to force e the payment. Today I’m unable to pickup prescription meds and pay my electric bill due to them forcing payment for a few days late. Go to TN Quick Cash. They care about their Clients and work with them.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed April 28, 2026
I needed a loan and I applied for a title loan from TitleMax. I went into a location, and the process took about 45 minutes. They uploaded the documents for me at the location.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed April 28, 2026
I have had several title loans with TitleMax, and they have consistently been willing to help when I need cash in a short time frame. I especially appreciate their online application, which allows you to complete most of the process conveniently from home. Their staff has always been kind and professional, making the experience smooth and straightforward. Overall, it’s been an easy and reliable option when I’ve needed quick access to funds. I have used their referral process which gives me and my referral money. Thank you.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed April 28, 2026
Initially, I filled out the information online. I had done two title loans prior. So, I put my driver's license on my application. We went through the whole process, and then I only had a copy of my ID. I didn't have my driver's license with me. The rep told me I had to come back the next day. We had to redo it all together because of that one thing. So, the next day, I went back, and the woman was even nicer than the woman before. We got along very well. She was very sweet, helpful and kind.
We went through the whole process in the office this time, and I did not check ID. I didn't change it. I actually left it on the driver's license. I had to start all over again. So, I started one afternoon, and then I didn't finish until the next day, around lunchtime. So it was a while. But the process from start to finish, applying for the loan, is quick. I would recommend TitleMax. They are easy to work with. I liked that I could pay my payment, and the money went down as I made the payments. I like the online access as well to watch how much I owed and when it was due.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed April 27, 2026
I've used Titlemax for many years. I've always paid them back in a timely manner without any issues. The last time I used Titlemax with an exorbitant rate of over 140% was less than a year ago. This time it's over 200%!! Talk about being a greedy company! I'm disappointed on how they've increased the predatory business model. Instead of rewarding a perfect customer with discounted rates they raise them. The person that helped me was very professional and easy to work with. It's a shame that your representative far outshines your company.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed April 27, 2026
I drove past TitleMax multiple times in my life and they are the only title company that I know anything about. Applying with them was really easy and self-informative. My rep was named Kiki and she was awesome. She knew that I was very new to pawning a title, so she gave me step by step of everything. She was very helpful. I showed them my ID and proof of address. I used the power bill that I was able to pull up on my phone. Then Kiki took pictures of the vehicle from all around it, front, sides, and back, just to get a picture of the body of it. She got the mileage on it as well. Everything was good. They came through for something that I really needed to take care of and the payments were very easy to deal with. I had to pawn the title on the truck because there were a lot of different little things that needed to be fixed on it and the loan helped me out. If a friend is thinking about getting a loan with TitleMax, I'd tell them to go for it.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed April 27, 2026
TitleMax called me and asked me if I wanted a title loan. At that time, I did need it, so I went in their office. My experience was good with them. They were very nice people. The whole process took about 30 minutes. They went outside and had me to crank up the car and move it, and then they checked the mileage, and they took pictures on the vehicle and the mileage. The rep that I talked to was very nice. The 30 minutes went by fast. The loan helped me get my business take care of. I already recommended somebody to TitleMax.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed April 26, 2026
TitleMax was a referral and my experience with them was wonderful. They were very patient and detail-oriented. They helped me make a very good decision if it was a good idea for me to use them or not. Their lending process took about 30 minutes. I'd recommend them.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed April 26, 2026
I'm building my credit and I decided to apply for a loan with TitleMax. They have a store close by and they're good people. The application process was pretty easy and the rep I worked with was very helpful. I brought in my ID and the title that was in my name, then it was completed in 30 minutes at the most. They did a good job.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed April 25, 2026
I saw the TitleMax ads when I was driving down the road and I kept seeing them on TV. I did their payday loan and the process was easy. It took about a half hour, and I was in and out. I did all the work on the computer and their rep didn't really do too much. All in all, I was happy with my experience.
Thank you for trusting us. We are here to help when you need us.
Reviewed April 25, 2026
I got a loan from TitleMax that I paid back in full after a month instead of six months. Then I asked them for another loan with a bigger amount but they wouldn't do it. I needed more, but they gave me the same. If you get a loan and you pay it off, they should loan you more because they see you pay it off, but TitleMax will not do that.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed April 24, 2026
I have been trying to get a loan since yesterday morning and I have to admit that I wish I would have just come here first, so I could have eliminated the other 5 sites that now have a bunch of my personal information and who knows how much of it is not already on the dark web. That's the kind of stuff that I can do without because I am sure that I have never heard of any of the prior companies that screened me and my information. I have not been able to bring my credit score back to where it was since I got my house 16 years ago, because of the things that are going on with society and the people who will not give a disabled USAF Veteran a chance to get a chance at a second chance at life. I'm hopeful that you can help me with a loan to take care of a serious problem that I have been dealing with. Thank you ahead of time and then I will be happy to back up my appreciation with a better review all about Title Max.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed April 24, 2026
TitleMax has a good lending process and I was able to pay off my loan with them within two months. I did a motorcycle pawn and brought in my check stubs during the application. It took 30 minutes.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed April 24, 2026
When I went to TitleMax, I was greeted kindly and talked to with respect. They explained everything to a T and everything got processed in about 45 minutes. I'd refer them.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed April 24, 2026
I first heard of TitleMax some years ago. I had some bills that I needed to catch up with. So, I went to them to get a small loan. The lending process at TitleMax was quick and easy. They were really knowledgeable and explained everything to me. I was very impressed with the professionalism of their reps. Working with them allowed me to take care of what I needed to take care of. I was funded right away. It went straight to my bank account. If others need fast cash, TitleMax is the way to go.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed April 23, 2026
I previously had a loan before TitleMax and this is my third time with them. Initially, I noticed them around the area and decided to stop by. So far, I have gone to three different locations and each location was pleasant. They are very good with keeping communication and providing all the information that you need moving forward.
Usually when I go into the office, I'm able to get serviced right away, even during the process of my payoff. I went to the Homewood location and their rep, Sulez, was the one who did my original loan and she was the one who I spoke with over the phone when I was ready to pay off. She made sure she provided all the correct information as far as if I pay with a card versus I pay with cash. Doing the pay off was very easy and quick. The third time, I did my application online, so when I got into the store location, all the rep did was go take pictures and wait on the approval. With TitleMax, it's a real painless process. If anyone is in a bind and need to access some quick funds, that would be the way to go.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed April 23, 2026
I got a title loan from TitleMax, and the customer service was good. The rep I worked with was excellent. My credit isn't the best, which is why I went to them, but I did not know that the interest was going to be high. My interest is $17 a day. Biggest mistake of my life, but I needed the money to get my car fixed. I'm trying to figure out now how to pay this money back before I pay 13,000 for $2,000.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed April 23, 2026
I needed a title loan. I drove by, I saw TitleMax, and I checked in. The lending process was quick and thorough. The rep I worked with was polite. She was transparent, clear enough for me to understand the process. She would make you want to come back to her to do business. She explained the process as she went along. The only negative is the interest. But otherwise, my experience was good. Working with them helped in times of need. I needed to get something done. And the process was easy.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed April 22, 2026
The young lady was real nice. She explained everything. Everything went good. I didn't get the amount that I needed. But what she gave me and what I received was fine. The interest rate is high. Other than that, everything was all right.
Thank you for trusting us. We are here to help when you need us.
Reviewed April 22, 2026
They're good people. They treat me well. The interest rates are high, but they give you good service.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed April 22, 2026
Mom is a current TitleMax customer. I had a wonderful experience. They had great customer service and were very friendly. Also, the lending process was quick and easy. It didn't take long. From approval to funding was a matter of minutes. The gentleman did an awesome job. The loan helped us fix the car and pay up the bill.
Thank you for trusting us. We are here to help when you need us.

Reviewed April 21, 2026
If I could give them a minus 100 I would. I don’t know what kind of business is being run here. Today myself, daughter, and two kids were left stranded 3 hours from home at a Whataburger today! I never heard from Titlemax, no letters, phone calls, nothing. The car was licensed in Texas, this happened in Pueblo Colorado. For your own protection, DO NOT USE TITLEMAX EVER!!!
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed April 21, 2026
I got the installment loan and the process was pretty quick with TitleMax. The rate is high but I needed the money, so I got to do what I got to do. Jessica was really, really good. She was really thorough and she helped me out a lot.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed April 21, 2026
The ladies at TitleMax are great. They’re always really friendly. They were very helpful when it came to the computer part, and very patient with me having to pull up all my banking information. I'm set up for direct deposit and an auto-draft on my payment. So they'll call to remind me. They don’t just call and call. They just call me once to remind me, and then the day of, I'll tell them, “Okay. The check's been deposited," and they'll take my payment. It's been a great experience. I'd recommend them.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed April 21, 2026
When you're in a bind, TitleMax is a place to go. I passed by one and lending from them was easy. They gave me the most money. The rep was very polite. The process took 40 minutes.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed April 20, 2026
I have bad credit, and TitleMax offered to loan me money. My experience with them went well.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed April 20, 2026
If I know somebody who needs quick money, I'll say, "Go TitleMax." We got a TitleMax in town, and saw them on TV. We tried to get a loan this time for bankruptcy, and it's hard, so I used my car as collateral for a title pawn. I went through the ones there in Oak Ridge, and they were good people. The longest was waiting for them approve it. It took less than 30 minutes.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed April 19, 2026
I was passing by, and got an emergency, and decided to stop at TitleMax and ask what the requirements were. I got a title loan, and the process was easy. Their representative was very helpful. Their rate's a little bit high, but there's nothing we can do. We needed the help, and they were there to help us.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed April 19, 2026
I first heard about TitleMax from an ad. I did a title loan and it was simple. I did all of it in person at the location. Customer service was great.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed April 18, 2026
Wonderful people, very easy to get along with and very understanding. Amazing experience. Will definitely go back. Highly recommend for your title or personal loan needs. Fast service and accurate. Strive to get you what you need and fast.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed April 18, 2026
The application process at TitleMax was easy. Plus, they helped us go through it if we didn’t understand. Their customer service was excellent. Whenever I went in there, it was pretty much like visiting a family member. I felt comfortable with the lady working there. She was talkative and comical. Everything made me more relaxed. She also had to train me how to use the computer, just to put my name in. That was a big feat by itself. She was just really impressionable. I was very satisfied.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed April 18, 2026
I drove by the building where TitleMax is and they were open at the right hours, which was why I decided to use them. I liked the convenience. The lending process was cut and dry. It took about 20 minutes total. The reps were pleasant, easy to work with and helped fill out the things I wasn’t sure about. The customer service was good and the price was decent. Overall, my experience was simple, quick and smooth.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed April 17, 2026
I had a good experience with TitleMax. The first title loan I got through them took a little longer because it was the whole process. But the second title loan I got through them, because I was already in the system, the process was just quick and easy. The manager there, Amber, was really good to deal with. She was fun and polite. It was always a good interaction with her. They were also easy to work with as long as you communicated with them. The app was also pretty simple to use and easy to navigate.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed April 17, 2026
We've been living in this home for 28 years, and this TitleMax has been on the highway for a long time. I went in to the store when I tried for it. The lady over the phone was nice. Amy is the original manager. However, TitleMax had another girl from a store to fill in for the manager. She gave 750. She said, "Because you never had loan with us, we're gonna start right there." I knew the car. It was worth more. But I went ahead with them.
Thank you! Let us know if we can help with anything in the future.
Reviewed April 16, 2026
The lending process at TitleMax was pretty quick. They were also very knowledgeable, patient, informative, and gave a lot of information about what to expect, payments, and the best option, as well. I also like the fact that when your payment dates come around, so about to be due, they send you a text reminder in advance. My experience has been good so far. I'd recommend them.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed April 15, 2026
TitleMax has been great. I've used them before, too. Their lending process is simple. It doesn't take long. The whole deal takes about 40 minutes. Overall, it's been a good experience. TitleMax is a good place to go when you need quick cash.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed April 14, 2026
It was a pleasure doing business again with you guys, I was very satisfied with the staff that was there. She took really good care of me with what I needed and I'm so grateful. I would send my family there at any time. Thank you once again.
Thanks for choosing TitleMax! We appreciate you.
Reviewed April 14, 2026
Naomi was very good and great. The best customer service I ever had working with title loan. She walked me through everything, got me approved, she is always happy and friendly, with a smile on her face. I love her very much. She is is outstanding. Keep her. She could be your next manager. My name is Theodore **. You go girl. She was outstanding.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed April 14, 2026
My experience with TitleMax has been okay. I just got to pay them back. The lending process didn't take long. It took about 30 minutes.
Thank you for sharing! We hope to see you again soon.
Reviewed April 13, 2026
The lending process with TitleMax went smoothly. It took about 40 minutes. They knew what they were doing. They did a good job. My experience was good.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed April 12, 2026
You're very fast. Thanks. 😊 You are easy to do and ask the right words.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed April 11, 2026
I found Titlemax through an advertisement. I applied for a loan and it took a little while, but that was something with the system. It wasn't too bad.
Thanks for choosing TitleMax! We appreciate you.
Reviewed April 11, 2026
The application process was straightforward and easy. It took half an hour. There was one person at the TitleMax store and she was helping me and someone else at the same time. The rep was friendly and nice, and I was able to get approved at a time of need. My license, title, and bank card were required, and the rep took pictures and looked at the mileage. If people are in need, they can go to TitleMax. They're kind, quick, and efficient.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed April 10, 2026
I had a good experience at the Title Max on Lee Hwy. The lady I dealt with there was very nice. She made the loan process simple and easy, and was a delight to deal with. I would do business with them again.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed April 10, 2026
I liked the efficiency of TitleMax along with the great service and the willingness to work with you. The lending process was very quick and the rep made sure to put in all the information accurately. She was very sweet and explained everything. The reps work well together. If there was something that she needed to ask her coworker, she knew the answer. It was a good process and wasn’t something that lasted all day. It took a total of about 45 minutes and they didn’t give me a hard time. The interest rate is not bad. I heard about TitleMax from a friend of the family and overall, I had a good experience and I will recommend.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed April 9, 2026
TitleMax has been around for a while and when I got a car title loan, they had good people working for them. The lady was nice and she helped me. The majority of the loan process can be done on the app and it’s easy. Then, you just go in and they take the pictures. It’s a quick process and the annual percentage rate is fair. TitleMax is a good service to use when you need some money.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed April 8, 2026
The company makes it difficult to pay online cause they want to collect late fees and make you go in person, it is always broken or glitching and not even loading!! They want people to get frustrated with the process and give up, not everyone can just go to the physical location to make the payment every time
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed April 8, 2026
I always drove by TitleMax in town and when I needed money, I went online and submitted an application. It didn’t go through, so I had to go into the store. It wasn’t horrible, but I probably wouldn’t use the online process again right now. The rep in the store was okay. She wasn’t bad. People in sales are always slightly pushy but she was super kind and friendly.
Thanks for choosing TitleMax! We appreciate you.
Reviewed April 7, 2026
Getting a loan through TitleMax was cool. The process took around 30 minutes, and I was able to get the amount I needed. My rep was really nice and kind. Overall, I would give the company a high rating.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed April 6, 2026
The agent Doneshia is always fast, friendly, and prompt. She always has a smile, and it's great doing business with a company that doesn't play games. She can answer your questions and solve problems that occur.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed April 6, 2026
Speedy service and friendly staff. Easy process that is understandable. Staff goes over all the formalities and makes sure you understand paperwork and procedures. Will recommend TitleMax to others.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed April 6, 2026
My father-in-law got a title loan from TitleMax, and they said the experience was good, so I went and got out a loan myself. The overall lending process was good. Everything was nice and professional, and I was really happy with the customer service. I went into the store and they did everything for me. I didn't have to upload anything.
I would recommend TitleMax. I had a pretty good experience. The only downside is I was hoping and expecting to get a lot more than what I actually did. The annual percentage rate and terms are a little high, but at the same time, I understand and the monthly payment isn't bad. I'm happy with the monthly payments. I have their app. It's nicely laid out, and it doesn't make you go to all this other crap just to make a payment or see how much you owe.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed April 5, 2026
TitleMax has good customer service. They explained things nicely and well to me. As long as they continue to explain things, I think there's nothing to improve on their process. I understood the terms and my part of the deal, and they understood theirs, and we both upheld it. The application process was really easy and super fast. It took 20 minutes. The representative in the store was bubbly, friendly, sweet and really kind. Overall, it was a pleasure to work with TitleMax.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed April 4, 2026
I took out a loan from TitleMax, and my initial contact, Salma was very nice. Unfortunately she is no longer there and I am forced to deal with Lilly....I have already reported her to Jesus, the area Mgr., and he said he would speak to her. She is rude, condescending, unfriendly, antagonistic, obnoxious, vicious, intentionally combative, belligerent, intimidating, frankly dangerous and has a nasty attitude to name a few. She has no place in or around Customer Service. When Salma was still there, it was very interesting and educational to be the recipient of both of their chosen & different approaches to a Customer. Today I spoke with "Diana" at the Jupiter location and she mirrored Lilly's qualities; I imagine she is following Lilly's orders and management style, always putting me on hold, and I believe she was co-ordinating her belligerent responses after talking with Lilly each of the 6 times she put me on hold.
She was rude, would not answer my questions, etc, and refused giving my number to Jesus for a call-back conversation. I assume he is too busy managing these inefficient employees to have time or interest in playing a Customer Service role. I highly recommend not to use TitleMax for an urgent necessity loan unless you want to be treated like an unintelligent moron, and additionally made to feel like you are a criminal and lesser than them..... Not only would I urge you to turn to another source, but if you value your self-assuredness, you may very well come out of a conversation with some of their associates feeling downgraded and worthless, which none of us want to feel.
Since the of State of Texas allows these outrageous loan interest amounts, we are, at some time in our lives, potentially forced to deal with these kinds of people and their personal treatment. Just because you need a loan, that doesn't make you a "lesser" person, and you should NEVER be intentionally made to feel that way. I borrowed $1500 on a 13yr old car and I have paid over that amount in interest already, as I have not been successful in finding employment in my field as a well educated Sr. Manager; my age is very prohibitive. Please do yourself a favor and DO NOT use TitleMax for any reason. You may feel quite diminished after dealing with them as a customer. There are many of other choices of places in which to get a loan, especially a secured one as I did. I hope this information was helpful, and it is 100% honest & factual. Good luck.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed April 4, 2026
I was in need of money and I went with TitleMax. The customer service representative who helped me was very professional, and the application process was quick and easy. TitleMax is very handy.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed April 3, 2026
It's the first time that I got a loan with TitleMax. It really helped me out. I had to pay some stuff. The process was super quick. It took no longer than 30 minutes. We got everything done, and it was great because they helped me a lot. The representative I worked with was super nice. I had to bring in my title and my ID, and I didn't even have to bring a proof of income.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed April 2, 2026
I got what I went to TitleMax for. It was a good experience. Everything was smooth. Their representative was a good person. I was impressed with her personality. The application process was pretty smooth, too, and it took about eight minutes. They had a list of requirements that I needed to bring in to get the loan started. The application to funding took about 24 hours. If you need some help and you got a vehicle, you can go to TitleMax. They’ll at least get you over the hump.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed April 1, 2026
I’ve seen and heard a lot about TitleMax over the years now. I never thought I would have to use them, but they came in handy. I got a loan through them. As far as the lending process, it was completed in about 45 minutes. I thought it would be some days or weeks before I could even get to the money. It went really quick. I would surely recommend them. Also, it was cool because the girl at the desk was really nice and talkative. She was young and cute. She was waiting on her manager to come back. When he came back, he was as polite and friendly as she was. It was a good experience. TitleMax is awesome.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed March 31, 2026
TitleMax has nice people in the store. I dealt with a lady and a guy. Overall, my experience was good and I'll recommend them to everybody.
Your feedback is highly valued! Thanks for sharing.
Reviewed March 30, 2026
I am super grateful for the ladies here! They help you out in a quick and efficient manner and are very professional! I had a great experience here. I needed cash to help support my family and they were able to qualify me for a personal loan. Thank you!
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed March 30, 2026
I see Titlemax's business in town all the time. I had an emergency situation come up and I really needed money. They made sure I got it. When I went in, their customer service was wonderful. There were two people in the office, and they were sweethearts. They treated me with respect. They were very knowledgeable and they explained the different loans to me. I did a flex loan instead of a loan where I have to wait till I pay so much before I can redo it. With a flex loan, if it comes to a time that it's an emergency situation and I need some extra money, I can go back and get it. It's really good and the lady said that's what she would have done too. The process took about 30 minutes. I would recommend Titlemax.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed March 30, 2026
The process took 30 minutes. It could have been shorter, but it was one person in between. It all worked out. The reps were two nice young ladies. TitleMax was not able to get me the amount I requested, but it's all right.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed March 29, 2026
Heather was absolutely wonderful. She was informative, helpful and hilarious. Totally wonderful experience. We got the assistance we were looking for. We will continue to do business with Titlemax and recommend friends and family as well.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed March 29, 2026
I've known TitleMax. I drive by them every day and I've done business with them before. I like that store and the people that work there. They're very nice and helpful. I haven't had a great experience with their sister companies. But with TitleMax individually, yes. I pay on my portal. It works fine.
That’s great to hear! We are glad you had a pleasant experience at your local TitleMax.
Reviewed March 29, 2026
When there isn't a different lender, Titlemax is the only one that can help. Back when they first opened, I noticed there was one close to me and I've used them once or twice over the years. This time, I did a pawn and so far, the process has worked fine. I gave them the information they asked for and the process was completed within an hour. They've been the best last chance lender I could find and I'm glad they're there as a last alternative.
Thank you! Let us know if we can help with anything in the future.
Reviewed March 28, 2026
If you need some extra money, you can go to TitleMax. It's a quick and easy process. Also, they don't require a lot. Just my license and the title of the vehicle. The rep asked if I work and I told her, “Yes, ma'am.” She didn't ask me for proof. She was very good and professional. She reminded me of being with family and friends. She was very nice and helpful, told me everything that I needed to know, and answered questions for me.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed March 28, 2026
I found out about Titlemax through family and friends. I did a car title loan and it went well. It took 30 to 45 minutes, and it was easy. I had a really positive interaction with them. The rep was really nice and helpful. As of right now, my experience with Titlemax has been good, because it's still very fresh.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed March 27, 2026
TitleMax was one of the only ones in my town as far as title loans. The overall lending process was fast and easy. It took 30 minutes. The rep was nice about everything. He was friendly and helped me a lot. TitleMax might help.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed March 27, 2026
I've known about Titlemax ever since they opened up here. I needed some money quick, so I did a loan for my car and I need to pay it all before 30 days. Besides that, the process went great. It took about 40 minutes and the reps were super nice. They're good people and I would recommend to anybody.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed March 26, 2026
Amazing service not to long of a process, very good communication, friendly customer service. Approved fairly fas ! I didn’t get the amount need but the customer service was so good I was so busy talking away to care.
This review made our day! Thanks for sharing your experience at TitleMax.

Reviewed March 25, 2026
Title Max is alright with me. I visited the store in Austin Texas on Springdale road. I was lucky to have the district manager and assistant at this location that day. They were patient enough to let me pull up documents and statements via my phone, also had a charger to boost my energy while waiting. Also the amount I could of received versus what I actually needed, I was surprised. Great customer service and I sensed no bias, just business.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed March 23, 2026
The process was very easy and I felt extremely comfortable and welcomed in the office setting! The TitleMax representative was cordial and informative which assisted the fast decision as to my request.
Thanks! We are grateful to have you as a valued customer at TitleMax.
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