TitleMax

TitleMax Reviews

4.7
4,215 reviews
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TitleMax Reviews
4.7(4,215)

About TitleMax

TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Pros
  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements
Cons
  • Pawns only available in Georgia
  • Loans only available in 17 states

TitleMax Reviews

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    3 featured reviews
    How do I know I can trust these reviews about TitleMax?
    • 4,568,520 reviews on ConsumerAffairs are verified.
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    Page 2 Reviews 5 - 35
    Verified purchase
    StaffProcess

    Reviewed Nov. 29, 2024

    I was so impress with the excellent service and patience of Marie. She is awesome. Thank you so much for explaining the process of it all. I'm happy that I went there. I can honestly say that I was a little hesitant at first but I'm happy that I gave it another try. Thank you again.

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    Response from TitleMax

    Thanks for sharing!

    Verified purchase
    StaffProcess

    Reviewed Nov. 28, 2024

    The rep was kind and welcoming. She greeted me when I entered and was very professional and polite. It was my first time using your services and the rep was very knowledgeable and explained the process thoroughly. The rep made me feel really comfortable. I appreciate her compassion and kindness.

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    Response from TitleMax

    Thanks for choosing us and sharing your experience!

    Verified purchase
    Customer ServiceOnline & App

    Reviewed Nov. 27, 2024

    I am a customer of the TitleMax on Cypress Creek Parkway and I will definitely recommend you come in and talk to these ladies. Immediately we were greeted with a smile and great conversation. They thoroughly explained everything to my understanding and addressed all my questions. The application process was simple and I was approved in 30 minutes. This was my first time visiting Title Max and it was a wonderful experience. I highly appreciate the way they do smart business and recommend them 100%.

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    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2024

    I have the best experience yesterday with the employee, great communication, good customer service. I definitely will recommend it to anybody, the best that I like it was she explained every single thing about what title loans do, you can keep your car and as soon as you pay the money, they will give you back the title. Great business, the people love the place to be the first time I was there. I love it.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Staff

    Reviewed Nov. 25, 2024

    I needed money to keep us fed and Laura took care of that need. Her expertise in completing the paperwork is excellent. You have a great employee! I can pay off this loan quickly, too. I had questions and she answered them thoroughly. I never thought I would be seeking a loan at your business. Glad you are here!

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    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

    Verified purchase
    Staff

    Reviewed Nov. 25, 2024

    Corey at the McDonough location is AWESOME. She is ALWAYS, Professional, knowledgeable, Polite, Caring, Understanding, Empathetic and Reasonable. She examines your situation and provides the best solution for your needs. She is certainly an asset to your company. I am truly grateful and thankful for her expertise and willingness to assist me.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Staff

    Reviewed Nov. 24, 2024

    The agent that I dealt with was really good. She was very helpful. It was a good experience. We're gonna finish paying it off next month.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Staff

    Reviewed Nov. 24, 2024

    Everything went perfect. My agent was perfect. They were patient with me and trying to get me to get more money even though I didn't want more money. So, they were doing their job. For what I got, the rate was all right. But it's best to pay it off quick because you can end up having to pay back four times more if you're not careful.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Staff

    Reviewed Nov. 24, 2024

    Yes, I will recommend this location to anyone. Joe and his team were great at explaining everything and were very welcoming. I had a wonderful experience from start to finish. Thank you Joe and your team for a great experience. This location is really great and welcoming. Thank you everyone.

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    Response from TitleMax

    Thanks for choosing us and sharing your experience!

    Verified purchase
    Process

    Reviewed Nov. 24, 2024

    Really easy and pleasant experience. Process was quick and painless… The entire process was made simple and painless by the representative. Very detailed outline of my loan and the payment expectations! Overall, a great, simple process… I was in and out within an hour… The referral process was explained in detail and how to reap those rewards!

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 23, 2024

    The general manager was extremely helpful & kind. She went out of her way to make sure I understood how the payments & everything worked. She was also willing to answer any questions that I may have & told me if I had any after I left, not to hesitate to call her.

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    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed Nov. 23, 2024

    The gentleman who tended to me was very knowledgeable. It's nice to go somewhere and be treated like somebody who knows some of what's going on, but at the same time, take the time to go through it because that's their job. It was a very good experience. He was very good and quick and helped me out a lot. The process took less than 30 minutes. That doesn’t include the time spent waiting for the computer to load or make changes, as most of my time was waiting for that. But overall, it was nice and a lot easier than I thought it would be. Going with TitleMax relieved a lot of stress.

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    Response from TitleMax

    We are so glad we could help you! Let your local TitleMax know if you need anything else.

    Verified purchase
    StaffProcess

    Reviewed Nov. 23, 2024

    I had a friend who went to TitleMax and he told me about them. I did a title loan, and there were no issues at all, which was very good. I brought my identification and the title of my vehicle. They took some pictures outside and inside of the vehicle, and they checked the title. The rep was very polite and she treated me well. I'm still having financial difficulty and it's great when I can go somewhere and loan some money to get things right in my life and then pay it afterwards. I'd tell people to just go to TitleMax. It will be quick and they can work with them and they explain the process. There's no hidden information. Everything is on the table.

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

    Verified purchase
    PricePunctuality & Speed

    Reviewed Nov. 23, 2024

    The process for the title loan with TitleMax was real fast. It only took about 10 minutes. It was a good experience. The cost is decent.

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    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 23, 2024

    Hurricane Helena came through and right after the storm, my dogs were out playing and chasing a squirrel and one got a stick stuck in her eye. So, I had to take her to the vet and the specialist. I wound up borrowing some money on my car to get the money. I got a title loan from TitleMax and it was quick. There were two ladies in there and they were both nice and explained everything to me. I'm not one for taking out loans because I don't like owing people. But if someone asked me and they needed help, I would suggest TitleMax to them. It’s not something I would do all the time. It's just something I had to do.

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    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 23, 2024

    I did a pawn and it was easy. The rep we had was very informative and very friendly. She did an excellent job, and things went quickly. It may have taken 30 minutes or less because the computer was doing some extra glitches, in which she informed us of that as well. I was satisfied with my service. It was an awesome experience.

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

    Verified purchase
    Staff

    Reviewed Nov. 23, 2024

    Great experience, definitely will recommend to family and friends, The young lady that waiting on me was very knowledgeable and pleasant great smile. Helpful with helping me decide which would be the best repayment plans. After that it was smooth sailing. I definitely recommend TitleMax for a short-term solution to anyone. Thank you

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    Response from TitleMax

    We are thankful for customers like you!

    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    The whole process took about 45 minutes. They did good for me. They helped me out.

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    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    The TitleMax rep that waited on me was great. She was very good and intelligent. She knew how to talk. She just did what she had to do, and I was out. TitleMax solved a lot of stress for me. I'd recommend them to anybody.

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    TitleMax has good people. I liked all three of their reps. The process took about 30 minutes. They did well in most of it. I just brought my pickup truck, my title and a check of how much I made a month. One of the reps checked everything and got the miles off of it. She took pictures of it. Going with TitleMax helped me pay adding a bedroom with a bathroom and remodeling a bathroom.

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    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 22, 2024

    Yes, I would recommend this service to friends. Your Employee, Idalia ** was very gracious and helpful. Customer service was exceptional and the money was in my account before I left the office. Should I need it in the future I would return. Thank you for making this a pleasant experience.

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    Response from TitleMax

    Thanks for choosing us and sharing your experience!

    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed Nov. 22, 2024

    The process was quick, which was about a good 30 minutes, and everything was perfect. I was impressed by the professionalism at Titlemax.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    StaffProcess

    Reviewed Nov. 22, 2024

    I walked in to TitleMax and the process took about an hour. It was good. The rep was friendly, honest and well-spoken. Working with TitleMax helped relieve stress.

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    TitleMax
    Response from TitleMax

    We are thankful for customers like you!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 22, 2024

    I had a wonderful experience with TitleMax. I did mostly everything online, including my application, then I took my paperwork in. The process didn't take long at all, and the reps were nice and very knowledgeable. They got me in and out. I asked a bunch of questions and they had the answer for me.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    Titlemax is a good place to go to. They have a great atmosphere and my experience was very pleasant. The rep explained everything to me and I really appreciated that because some people don't explain everything.

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    Response from TitleMax

    Thanks for choosing us and sharing your experience!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 22, 2024

    TitleMax is one of the main branches to do a title loan at, and I live in Athens, so I chose them. I spoke to the rep on the phone then she asked me when I would be in, and I let her know. She was very nice, respectful, and helpful. Once I came in, she had to get the approval, and it took about 30 minutes there, then she added the funds right on to my Cash App card. It was quick. If someone needed to do something like this, I would tell them to go to TitleMax. It relieves a lot of stress and it was easy and very helpful.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Price

    Reviewed Nov. 22, 2024

    The lending process was easy. I needed the cash right then and there and I got it in the same day even though the application took a little longer because I had to wait for TitleMax to get back to me. The interest rate is high, but that's what goes with this type of thing, although mine was not as high as others. Plus, when I came in, I said what I needed and they kept on trying to push me and sell more. If someone's not financially conscious and aware, they can fall for a trap like that, to take more than what they need. They make it sound good. I was smart enough to take what I only needed and what I knew I could pay back in the time frame. Other than that, the loan I got solved my issue and the online tool is good.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase

    Reviewed Nov. 22, 2024

    It took an hour and a half to finish my loan application with TitleMax and everything was explained thoroughly. Working with them solved a problem for me.

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    TitleMax
    Response from TitleMax

    We are thankful for customers like you!

    Verified purchase
    Price

    Reviewed Nov. 22, 2024

    I went into a TitleMax location and applied for a title loan. It was pretty easy and their pricing was not bad. I had a good experience.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    I went into TitleMax and asked for what I needed. Their rep told me what I needed to do because I'm not that good on that computer stuff and he was trying to help me out to get that done. The experience was good and I didn't have any trouble.

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    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    TitleMax Company Information

    Social media:
    Company Name:
    TitleMax
    Year Founded:
    1998
    Website:
    www.titlemax.com

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