TitleMax

TitleMax

 4.7/5 (484 reviews)
  • 5 stars
  • 4 stars
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  • 2 stars
  • 1 stars
TitleMax

About TitleMax

TitleMax is one of the largest title lending companies in the nation. TitleMax offers car and motorcycle title loans and pawns at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements

Cons

  • Pawns only available in Georgia
  • Loans only available in 16 states

Bottom Line

TitleMax offers title and personal loans with easy applications. Customers receive funds quickly, and the company has loan specialists that help clients find out how much money they can borrow.

TitleMax Reviews

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Page 2 Reviews 5 - 35
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 24, 2023

It was great customer service from the start to the end, and the rep didn't have me in there long. She went over and beyond. Titlemax helped me when I needed it, and the rate and terms are reasonable and something I can handle and afford. Give Titlemax a shot and you won't be disappointed.

TitleMax response

Thanks, John! We appreciate your business.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 23, 2023

I really needed some cash, and TitleMax worked out well for me. I mainly worked with the manager but I worked a little bit with the other lady, and they were both wonderful, very accommodating, very efficient, very nice and friendly.

TitleMax response

Thanks for leaving a review, Jim! Let us know if you need anything.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: March 23, 2023

It was a fairly simple application experience with TitleMax. They took my information, verified it, and the process was really seamless and fast. There was just one little hiccup because the person putting my information into the system mistakenly signed into or sent it to the wrong store. They had to have my application retracted and put in under the proper store. And she was taking her time putting in my information and that may have caused our time to be extended a little. Overall, the rep did a good job and she did what she was supposed to do. But my vehicle is worth more than I was offered. They said that it was based on my credit rating and not on the value of the vehicle, which was quite disappointing.

TitleMax response

Thank you for your feedback, Christan. It is our goal to do all we can to help customers get the cash they need. The amount you're approved for is determined based on a number of underwriting factors and any state or local requirements. When you apply, we do our best to get you the amount you need, while still adhering to such parameters and requirements. If you have specific questions about the amount you were approved for, please reach out to your local TitleMax store, or you can contact our customer service team at 1 (800) 804-5368.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 23, 2023

The lending process was a little long but the rep was courteous and professional. By working with them, I got the help I needed.

TitleMax response

Thanks, Martin! We are glad we could help.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: March 23, 2023

The guy was very thorough and quick. The amount of photos that TitleMax took was excessive but apart from that, the service was good. I'm referring them to other people.

TitleMax response

Thank you for your feedback, Pamela!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 23, 2023

I was very pleased with the rep from TitleMax. She was very nice and friendly. She didn't make me feel like I was going there to give my firstborn. She did an excellent job of making everybody feel comfortable. The whole process took about two hours, but that was because the computer was having all kinds of issues. Their payment plan is reasonable. Also, I have the app. It lets me change the dates or the amount I wanna pay or if I want more cash. It's very flexible and I like it.

TitleMax response

Thanks, Karla! We are glad you had a pleasant experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 23, 2023

Working with TitleMax was great. It was really very professionally done and quick, too. Everything was explained and the rep was very helpful. Just a good experience.

TitleMax response

Thanks, Darrell! Let us know if we can help with anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 23, 2023

The people at TitleMax seemed very aware of what was going on in the process. It wasn't a whole bunch of paperwork. They were very polite and upfront. I felt comfortable with them. They were updating me on what everything consisted of. TitleMax is fair. If you hold up your end of the bargain, they'll hold up theirs.

TitleMax response

Thanks for leaving a review, Troy!

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Rated with 5 stars
Verified Reviewer
Original review: March 17, 2023

I applied for a title loan at the TitleMax in Columbia Mo. A young man named Brandon was the one that waited on me. He was very helpful and personable. He talked to me like a real person which made the experience less painful and made the time go by very fast. He was also very informative and made sure I understood everything. I would definitely suggest to friends and family to go to TitleMax.

TitleMax response

Thanks, Nika! We appreciate your feedback.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 17, 2023

Titlemax has been great every time I go in there. I've gotten three loans, and the reps at SW Loop 410 have been very nice. They're friendly and answer all my questions. They are very good receptionists. This last time I did the title loan, they had a bit of trouble with whoever they call it to and that delayed it a bit longer. The girl was also in training, but the reps explained everything and I wasn't upset about the delay. It's a process and what happened was understandable. Since it took a little longer than it usually does, the manager there gave me a gift card for the inconvenience, which was nice. I didn't expect that.

TitleMax response

Thanks, Amalia! We appreciate you taking the time to leave a review.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: March 16, 2023

The rep I dealt with was nice, and the process was quick and easy. I brought in my title and I needed two forms of ID (a driver's license and a debit card). With the loan, I got extra bills paid, and I still have a roof over my head and food in my belly. Titlemax is a good place to loan from. Trade your title in for a bit of money, then you pay the loan off and get your title back. Make sure you're on time.

TitleMax response

Thanks for the feedback, Marcus!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 15, 2023

TitleMax had the best rating. I wish I was able to be qualified for a little bit more, but it was good. The rep was wonderful, very helpful and very professional. She even offered me water and coffee. The hospitality was on point. I had a wonderful experience. If you own your vehicle and you need money right away, TitleMax is a good place to go. They work with you. They make you feel comfortable.

TitleMax response

Thanks, Christene! We are glad you had a pleasant experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 14, 2023

I needed the license, title, and the deed of sale when I took out a car title loan from TitleMax. The whole process took longer than usual because the car was owned by somebody else, but they fixed it. After they fixed it, it didn't take long after that. The rep was really helpful and had good customer service. She did it as quick as she could, let me know throughout the process what was going on, and that they were trying to fix it. She was trying to do everything she can to help me. So, she did a great job.

TitleMax response

Thanks for leaving a review, Myeshia! Let us know if we can help with anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 13, 2023

Working with them has helped. My rep was very nice and she took her time with us. We didn't know how to do something on the computer and she came back and helped us. Give them a try. Don't make it your last resort. You're guaranteed.

TitleMax response

Thanks, Willie!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: March 12, 2023

The people from TitleMax were very kind and very courteous. I just had to bring in my title and license. They had to take pictures of the car and kind of get it appraised on how much they could give me. So, it was very straightforward.

TitleMax response

Thanks for leaving a review, Joshua!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 12, 2023

TitleMax has good customer service. I just signed some papers, and they took some photos. I would like to work with them again.

TitleMax response

Thanks, Oneil! We appreciate your business.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 12, 2023

I had a great experience with them. They helped me out a lot and they were really nice. When I went in, they greeted me. Working with them has been good so far. I definitely recommend TitleMax.

TitleMax response

Thanks, Briziria! We are glad you had a pleasant experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 12, 2023

The two young ladies at TitleMax were awesome. I came in probably about 7:40, so they were getting ready to close and I told them what I wanted. The girl said they would close in 20 minutes and it would take an hour. I told her how far I drove and she and the manager said they would do it since I drove. My birthday was supposed to be the sixth, but I hit five so we had to do the whole loan over. But they were so nice and on point. They didn't complain nor say anything about it. It had to be 35 minutes after when they left.

TitleMax response

Thanks for your feedback, Cimone! We appreciate your business.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 12, 2023

The rep was real nice. The whole process took about 30 minutes.

TitleMax response

Thanks, Tiffany!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 12, 2023

I got a car title loan and a personal loan from TitleMax and it took five minutes from beginning to end. Working with them was beneficial.

TitleMax response

Thanks for leaving a review, Carrean!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 12, 2023

We called ahead and the rep let me know what I needed before I came so when we got to TitleMax, we didn't have to come back. She was able to work with us as far as the time. The process took close to an hour. She was very quick for us because we had another appointment after that. So, it was extremely convenient. I had my kids with me and they were a little bit rambunctious. The agent had snacks for them. So, that was extremely sweet of her.

TitleMax response

Thanks for leaving a review, Raquel! We are glad you had a pleasant experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 11, 2023

My experience was easy enough. TitleMax didn't ask for much. Whatever they were able to run on the back end without me having to get, it was a huge help.

TitleMax response

Thanks, Maria!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: March 11, 2023

The lending process was fairly short and brief. They explained to me about the percentage and the lady I worked with assured me what I was doing, what I was getting myself into, what it consists, and what is involved. She told me all of the basics. The only thing is the interest rate is crazy high for me. But they told that when it's all said and done, if I did the full term of the loan, I can pay early on it. That way, I don't have to pay as much on interest.

TitleMax response

We appreaciate your feedback, Kevin.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 11, 2023

The young lady was very polite and really welcoming. When you walked in, she was like, "How's your day going? Welcome to TitleMax.” The place was nice and neat. The process was also very fast. It was easy too. She explained everything to me. She took her time. She asked me if I had any questions. She went over everything for me once again, ‘cause she said she wanted to make sure that I had the correct information. My experience was awesome.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 11, 2023

I had a wonderful experience. They handled the business the right way. Everything was explained and everything went so smoothly. I would recommend them.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: March 11, 2023

The way TitleMax treated me and the proposal were fine. So, I like that. They resolved the issue quickly. Working with them was a great opportunity to resolve financial needs. They will support you and help you out quickly.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 10, 2023

I got a car title loan. The reps were very helpful. It was a quick process for me.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 9, 2023

The person from TitleMax who served us was very nice, very explainable and really great about information. TitleMax really did wonderful. That day, I was a little out of order with myself, so they worked with me. It took a moment but that was because on my end. I would refer them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 9, 2023

Working with them was professional. We live in a world where people are not used to face-to-face but I was very surprised that as I went inside, they greeted me with a smile and the relative social closeness of customer service was there. It was very pleasing to know that we are not all AIs doing customer service yet and there are still some humans that will greet you with a smile and a handshake.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 9, 2023

The lady at TitleMax was super nice and helpful. I had a good time. The process was quick and easy, too.

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TitleMax Company Information

Social media:
Company Name:
TitleMax
Year Founded:
1998
Website:
www.titlemax.com

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