TitleMax
AUTHORIZED PARTNER

TitleMax

 4.7/5 (348 ratings)
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TitleMax

About TitleMax

TitleMax is one of the largest title lending companies in the nation. TitleMax offers car and motorcycle title loans and pawns at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements

Cons

  • Pawns only available in Georgia
  • Loans only available in 16 states

Bottom Line

TitleMax offers title and personal loans with easy applications. Customers receive funds quickly, and the company has loan specialists that help clients find out how much money they can borrow.

TitleMax Reviews

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Page 2 Reviews 5 - 35
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 8, 2022

I did the application the day before then I went into the office the next day, and it was quick. The reps are very helpful. They took pictures of the inside and the outside of the car.

TitleMax response

Thanks for taking the time to leave a review, Michelle! We appreciate your business. Please let us know if you need anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 7, 2022

The process was fairly smooth and not stressful. It was an excellent service. Phone them up and talk to them. They try to help you.

TitleMax response

Thanks, Bruce! We are glad you had a great experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 6, 2022

I went to TitleMax and spoke with Kevin. He was a good agent. He ran some paperwork for me and was able to help me out with the loan. He got me approved and didn't mind redoing the paperwork ‘cause I wanted to do less than what I originally wanted. He was very patient. Because I'm difficult, it took a lot longer but the process took 30, 45 minutes. There's a 15-minute break for taking pictures of the car but it was very quick.

TitleMax response

Thanks for leaving a review, Dylan! Please let us know if you need anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 5, 2022

I called TitleMax and asked for a little info and the lady that I spoke to was friendly. She walked me through everything I needed to know. The communication was excellent. She broke down everything to where I understood what was happening so I was for sure that I wanted to make that set-up. It was a good experience. The process was long because we were having a little difficulty with the photos of the vehicle. But other than that, everything went smoothly. I enjoyed the staff. Everybody was nice and very educating on what was going on. I loved it. Working with TitleMax helped thus far and I don't regret making the decision.

TitleMax response

Thank you for your feedback, Kiera!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: May 4, 2022

I did a title loan and it was a good experience. The people that I dealt with within the company were great and the only problem I have is the rate through the business. The interest rate is on a day-to-day basis. Each day, your interest goes up, and the longer you have the loan, the higher the APR would be. I was caught up in an emergency situation, and that's the only reason why I got the loan. If it wasn't for that, I wouldn't do it because the interest rate is through the roof.

TitleMax response

We appreciate your feedback, Lanise. Let us know if we can help with anything else.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 4, 2022

I liked the rep. He was good, nice, funny and personable. Working with TitleMax has helped so far. It's a good place to go.

TitleMax response

Thanks, Christopher! We appreciate your business.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 3, 2022

I was in and out of TitleMax easy. I had to run a few errands for my kids and they were flexible working with me. I would rate them a 110 if I could. I see my friend every day and I told her to go to TitleMax. She's definitely going to be in that office soon. The loan helped me because I wanted to work on the car that I have. TitleMax gave me an opportunity to pursue my dream because my goal is to not flip cars, but detail them. I want to remodel the inside of somebody's car and I wanted to start with me and show people what I'm capable of doing.

TitleMax response

We're glad we could help, Tycorneya! Thanks for sharing.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 3, 2022

Tyler, the rep, was very attentive and thorough. We're currently in the process of moving and I just needed a small loan to help for the moving expenses. The pricing is good and the APR is phenomenal compared to other places. He explained everything to me and knew what he was talking about. He was right. You should never take the full amount because you don't want to get stuck in a spot where you can't afford to pay it back. He was willing to work with me. I had a good experience and I’d use TitleMax again.

TitleMax response

We're glad you had a great experience, Jessica! Please let us know if you need anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 2, 2022

TitleMax's service is really good. The people are polite. I brought in a classic car, and the guy that helped us out tried to give me more, but I just missed it by a year. Still, he tried to do whatever he could for me, so I appreciated that. Also, I've been able to help my son out with his bills and take a few of my bills as well. This is my first ever title loan. It's like a payday loan and it's a great source to get the income and be able to pay it back. As long as you pay it back within the month, you won't see much interest. My girlfriend referred me to TitleMax and they gave us both $50 as a referral bonus.

TitleMax response

Thanks for sharing, Jonathan! We appreciate your business and are glad we could help.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 2, 2022

The application process with TitleMax was a little long but overall, it was okay. It took about 35 minutes. The rep was very helpful and I was offered coffee, water and they even had little snacks.

TitleMax response

Thanks for taking the time to leave a review, Rosie! We are glad you had a good experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 1, 2022

The TitleMax offices here have to have your proof of income. I lost my job a few months ago and I just started working again. I haven't gotten my first paycheck from my new job, so I don't have that proof of income yet. I was really scared and discouraged when I went to the first TitleMax office. The rep said, "No, ma'am. Don't fret. We have another office. It's right outside the city limits. They do not go by proof of income because that's only because we're inside the city limits." Once she told me that, it was like a weight was lifted off my chest. My rent was due before I get my first check, and I was really concerned about whether or not we were going to be able to cover rent this month. The rep sent us out to the other office that's just right outside the city limits, and they helped me a lot.

I try not to get my hopes up because I've been told no so many times lately. We're struggling and we wouldn't take the title loan out otherwise. When I went into the office, the reps were very friendly. I had to take my ID, and we had to bring the vehicle so they could get pictures of our vehicle and the title. They're holding my title. The lady that helped us was extremely informative and it went very smoothly compared to what I went in there expecting to experience. It was a breath of fresh air and I was very pleased. The process was almost an hour but the paperwork was very speedy. It took 20 minutes tops. Most of the time we were there, the lady was getting pictures. She had to get a lot of pictures of the vehicle. I would tell my friends to go to TitleMax and to go to the one we went to.

TitleMax response

Thanks for sharing, Tiffany! We are glad we could help.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 1, 2022

Working with TitleMax went really good. The lady was really nice, respectful, and she did everything in her power to get what I needed. The process was really basic and easy. All I had to do was give her a few information, and then I was all set. Everything went well. TitleMax has good people. They'll work with you.

TitleMax response

Thank you, Ronald! We are glad you had a pleasant experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 30, 2022

Everything with TitleMax was really pleasant and easy. It was the general manager that I did mine with and she was super helpful and very nice. We had to do mine twice because I accidentally checked a wrong box and it messed things up, but the process took about 15 minutes. It was pretty quick.

TitleMax response

Thanks for leaving a review, Justin! Please let us know if you need anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 30, 2022

I like working with TitleMax. The rep was awesome and real professional. She was very careful with my doors. Everything went so smooth and fast. I was very happy with how everything went.

TitleMax response

We appreciate you taking the time to leave a review, Joshua! Let us know if we can help with anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

The lending process was perfect. It took a while but it was okay. They helped me a lot. Working with TitleMax didn't do me bad. But I know I got to pay them back because I’ve been working very hard to get that money right.

TitleMax response

Thanks, Joshaun! We appreciate your business.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

TitleMax' lending process took an hour. The reps were wonderful, very polite, professional, and sweet. My experience was fine and working with this company has helped considerably.

TitleMax response

Thanks for leaving a review, Carol! Please let us know if we can help with anything.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: April 28, 2022

The computer was buffering when I was at TitleMax so the process took a lot longer that it would normally do but other than that, it was good. The rep was nice, very straightforward and considerate. She kept apologizing due to the machine being down and she offered me something to drink. She was trying to keep me patient. The rate and terms of the loan were a little too much than I can chew but that’s the way the cookie crumbles. I needed a loan because I was having money issues. The loan helped me achieve what I intended to achieve.

TitleMax response

Thanks, Jesse. We appreciate your feedback. Let us know if we can help with anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 27, 2022

I had come across some trouble paying my bills. My friend recommended TitleMax and told me, “If you're gonna take a title loan, there's no place better than TitleMax.” Since I had never done any kind of business with them and they didn't have anything on file for me, I had to do all of their bookwork. It took about half an hour. We started out with Kim as our rep then we waited for the approval. I went outside and while I was outside, somebody came in and Kim started taking care of them. Harold then started taking care of me, which was fine. They were both very qualified, nice, and personal people. I had a really good experience.

TitleMax response

Thanks for leaving a review, Cheryl!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 27, 2022

The application process with TitleMax was simpler than a lot of other places. It wasn’t a three day wait and as soon as it was done, the money was on my card before I even left the place. It took an hour and a half. I worked with a man and a woman, and they were both very nice and sweet. We were joking around and had a good conversation. People should go for TitleMax.

TitleMax response

Thanks, Falayna! We appreciate your feedback.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 26, 2022

I've been with TitleMax for quite a while. I had gotten two title loans and got them paid off. I'm going on a vacation so I needed some extra money. That was why I reached out to get the loan. I did the application online, which was maybe five minutes. The next morning, someone called me and I was on the phone with her for 10 minutes at the most. This time around, I didn't have to upload my income. It was maybe because I have the same employer I had the last time I applied. Also, they did a verification of my bank. I had a good experience on the whole.

TitleMax response

We appreciate your business, Marchand! Let us know if you need anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 26, 2022

The people at TitleMax were delightful and had good customer service. They were very professional. Having the loan took care of things I needed taken care of.

TitleMax response

Thanks for the feedback, Brandon! Let us know if you need anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2022

The rep was very helpful throughout my experience and the process went great. It was amazing and satisfying with TitleMax.

TitleMax response

Thanks, Whitney! We are glad you had a great experience.

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2022

Everything went smooth and great until I went to put the tag on my car. TitleMax had already put a lien against my title and I couldn't get the tag put on my car. They are supposed to call me back to let me know that I could go and purchase a tag and put the tag on my car so I could drive it. But if I don't get the tag, I can’t drive the car. The rep was trying to tell me that I needed to take the matter with the DMV about my tags but the DMV told me I couldn't get the tags on my car because of something about the process of the title. So, I told her. I don’t know if I can purchase these tags and put them on the car if TitleMax got a lien against it and I don’t know what kind of lien they filed against it. They didn’t tell me anything.

TitleMax response

Thank you for your feedback, Garry. We'd like to learn more about your experience. Please call 1 (800) 804-5368 to discuss further so we may work through any issues with the appropriate parties.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 24, 2022

The experience was straightforward. We did the application and the rep went outside and took pictures. They did their approval and the rep went over everything that we needed to know and how I need to make the payment. They had to resubmit the application because of my ID, but it wasn't too long.

TitleMax response

Thanks for your feedback, Sterlin . We're so happy that our staff in Columbia were able to help you. Let us know if we can help with anything else.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 24, 2022

It was the first time I got a title loan and the first place I went to was TitleMax. I loved it. The application process took about 10 minutes to do and 20 minutes for approval. I was there for about 40 minutes. The rep was quick and it was easy. Everything was flowing through nice. They only wanted to see my ID and they needed to get pictures of my car inside and out. I was able to get out in time before I had to do the things I had to do and the rep had me in at a great time and out at a good time. Working with TitleMax paid some bills for me and got me a few things for my daughter. So, it helped for my family.

TitleMax response

Lynnsey, thanks for taking the time to leave a review. We're so glad we were able to help and we hope to see you again soon.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 23, 2022

The lady was helpful and explained everything good. She made me comfortable and answered any question that I asked. I had to wait 20 minutes for them to okay the application but everything was good. Working with TitleMax helped me because I was in a bind.

TitleMax response

David, we appreciate your feedback. We're so glad we were able to help. Let us know if you need anything else.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 23, 2022

It went great with TitleMax. The rep was very quick. She got my ID, the title, and other references. She took pictures and checked the car inside and out to see that it works.

TitleMax response

Thanks for your business Rebecca. We hope to see you again soon!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 23, 2022

We recently got another loan from TitleMax and I got very good customer service. It was awesome and the reps were nice. They explained to me exactly how the payment was going to go through, what I had to pay and if I ever needed to pay a little bit late, they let me know exactly what I had to do. When I went, it was great. The one who helped us before did everything.

TitleMax response

Thanks Lisa! We appreciate you taking the time to leave feedback on your experience. We hope to see you again soon!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 22, 2022

The lending process with TitleMax was fast. They had to take pictures of the car and all around it. Then, they took pictures of the inside of it where the VIN numbers are at. Working with them helped me out a lot and it was a good experience. People should go because you get approved quick and fast, and it's easy.

TitleMax response

Thank you for taking the time to leave a review, Yessica! We are so glad you had a pleasant experience and look forward to seeing you again soon.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 22, 2022

The customer service at TitleMax was very good. I did the loan for my mom and it helped her. Now, she’s good.

TitleMax response

We appreciate your business, Max. Let us know if we can do anything else for you.

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TitleMax Company Information

Social media:
Company Name:
TitleMax
Year Founded:
1998
Website:
www.titlemax.com

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