TitleMax Reviews

4,874,223reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About TitleMax

TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Pros
  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements
Cons
  • Pawns only available in Georgia
  • Loans only available in 14 states

TitleMax Reviews

Filter by Rating

  • (4,497)
  • (536)
  • (210)
  • (94)
  • (419)

Popular Mentions

    How do I know I can trust these reviews about TitleMax?
    • 4,874,223 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about TitleMax?
    • 4,874,223 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 5 - 35
    Verified purchase
    Loan Process

    Reviewed April 28, 2026

    I needed a loan and I applied for a title loan from TitleMax. I went into a location, and the process took about 45 minutes.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

    Verified purchase
    Punctuality & SpeedOnline & AppStaffLoan Process

    Reviewed April 28, 2026

    I have had several title loans with TitleMax, and they have consistently been willing to help when I need cash in a short time frame. I especially appreciate their online application, which allows you to complete most of the process conveniently from home. Their staff has always been kind and professional, making the experience smooth and straightforward. Overall, it’s been an easy and reliable option when I’ve needed quick access to funds. I have used their referral process which gives me and my referral money. Thank you.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

    Verified purchase
    Sales & MarketingStaffRates

    Reviewed April 27, 2026

    I've used Titlemax for many years. I've always paid them back in a timely manner without any issues. The last time I used Titlemax with an exorbitant rate of over 140% was less than a year ago. This time it's over 200%!! Talk about being a greedy company! I'm disappointed on how they've increased the predatory business model. Instead of rewarding a perfect customer with discounted rates they raise them. The person that helped me was very professional and easy to work with. It's a shame that your representative far outshines your company.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

    Verified purchase
    Customer ServiceOnline & AppMaintenanceStaffBillingLoan Process

    Reviewed April 27, 2026

    I drove past TitleMax multiple times in my life and they are the only title company that I know anything about. Applying with them was really easy and self-informative. My rep was named Kiki and she was awesome. She knew that I was very new to pawning a title, so she gave me step by step of everything. She was very helpful. I showed them my ID and proof of address. I used the power bill that I was able to pull up on my phone. Then Kiki took pictures of the vehicle from all around it, front, sides, and back, just to get a picture of the body of it. She got the mileage on it as well. Everything was good. They came through for something that I really needed to take care of and the payments were very easy to deal with. I had to pawn the title on the truck because there were a lot of different little things that needed to be fixed on it and the loan helped me out. If a friend is thinking about getting a loan with TitleMax, I'd tell them to go for it.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

    Verified purchase
    StaffLoan Process

    Reviewed April 26, 2026

    I'm building my credit and I decided to apply for a loan with TitleMax. They have a store close by and they're good people. The application process was pretty easy and the rep I worked with was very helpful. I brought in my ID and the title that was in my name, then it was completed in 30 minutes at the most. They did a good job.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Sales & MarketingStaffLoan Process

    Reviewed April 25, 2026

    I saw the TitleMax ads when I was driving down the road and I kept seeing them on TV. I did their payday loan and the process was easy. It took about a half hour, and I was in and out. I did all the work on the computer and their rep didn't really do too much. All in all, I was happy with my experience.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

    StaffLoan Process

    Reviewed April 24, 2026

    I have been trying to get a loan since yesterday morning and I have to admit that I wish I would have just come here first, so I could have eliminated the other 5 sites that now have a bunch of my personal information and who knows how much of it is not already on the dark web. That's the kind of stuff that I can do without because I am sure that I have never heard of any of the prior companies that screened me and my information. I have not been able to bring my credit score back to where it was since I got my house 16 years ago, because of the things that are going on with society and the people who will not give a disabled USAF Veteran a chance to get a chance at a second chance at life. I'm hopeful that you can help me with a loan to take care of a serious problem that I have been dealing with. Thank you ahead of time and then I will be happy to back up my appreciation with a better review all about Title Max.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

    Verified purchase
    Loan Process

    Reviewed April 24, 2026

    TitleMax has a good lending process and I was able to pay off my loan with them within two months. I did a motorcycle pawn and brought in my check stubs during the application. It took 30 minutes.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Rates

    Reviewed April 22, 2026

    They're good people. They treat me well. The interest rates are high, but they give you good service.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed April 21, 2026

    If I could give them a minus 100 I would. I don’t know what kind of business is being run here. Today myself, daughter, and two kids were left stranded 3 hours from home at a Whataburger today! I never heard from Titlemax, no letters, phone calls, nothing. The car was licensed in Texas, this happened in Pueblo Colorado. For your own protection, DO NOT USE TITLEMAX EVER!!!

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

    Resolution In Progress
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed April 21, 2026

    The ladies at TitleMax are great. They’re always really friendly. They were very helpful when it came to the computer part, and very patient with me having to pull up all my banking information. I'm set up for direct deposit and an auto-draft on my payment. So they'll call to remind me. They don’t just call and call. They just call me once to remind me, and then the day of, I'll tell them, “Okay. The check's been deposited," and they'll take my payment. It's been a great experience. I'd recommend them.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

    Verified purchase
    Loan Process

    Reviewed April 20, 2026

    I have bad credit, and TitleMax offered to loan me money. My experience with them went well.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    StaffLoan ProcessRates

    Reviewed April 19, 2026

    I was passing by, and got an emergency, and decided to stop at TitleMax and ask what the requirements were. I got a title loan, and the process was easy. Their representative was very helpful. Their rate's a little bit high, but there's nothing we can do. We needed the help, and they were there to help us.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 18, 2026

    Wonderful people, very easy to get along with and very understanding. Amazing experience. Will definitely go back. Highly recommend for your title or personal loan needs. Fast service and accurate. Strive to get you what you need and fast.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 18, 2026

    The application process at TitleMax was easy. Plus, they helped us go through it if we didn’t understand. Their customer service was excellent. Whenever I went in there, it was pretty much like visiting a family member. I felt comfortable with the lady working there. She was talkative and comical. Everything made me more relaxed. She also had to train me how to use the computer, just to put my name in. That was a big feat by itself. She was just really impressionable. I was very satisfied.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

    Verified purchase
    Sales & MarketingPunctuality & SpeedOnline & AppEase of UseLoan Process

    Reviewed April 17, 2026

    I had a good experience with TitleMax. The first title loan I got through them took a little longer because it was the whole process. But the second title loan I got through them, because I was already in the system, the process was just quick and easy. The manager there, Amber, was really good to deal with. She was fun and polite. It was always a good interaction with her. They were also easy to work with as long as you communicated with them. The app was also pretty simple to use and easy to navigate.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed April 16, 2026

    The lending process at TitleMax was pretty quick. They were also very knowledgeable, patient, informative, and gave a lot of information about what to expect, payments, and the best option, as well. I also like the fact that when your payment dates come around, so about to be due, they send you a text reminder in advance. My experience has been good so far. I'd recommend them.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

    Verified purchase
    Punctuality & Speed

    Reviewed April 15, 2026

    TitleMax has been great. I've used them before, too. Their lending process is simple. It doesn't take long. The whole deal takes about 40 minutes. Overall, it's been a good experience. TitleMax is a good place to go when you need quick cash.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Staff

    Reviewed April 14, 2026

    It was a pleasure doing business again with you guys, I was very satisfied with the staff that was there. She took really good care of me with what I needed and I'm so grateful. I would send my family there at any time. Thank you once again.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed April 14, 2026

    Naomi was very good and great. The best customer service I ever had working with title loan. She walked me through everything, got me approved, she is always happy and friendly, with a smile on her face. I love her very much. She is is outstanding. Keep her. She could be your next manager. My name is Theodore **. You go girl. She was outstanding.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

    Verified purchase

    Reviewed April 14, 2026

    My experience with TitleMax has been okay. I just got to pay them back. The lending process didn't take long. It took about 30 minutes.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

    Verified purchase

    Reviewed April 13, 2026

    The lending process with TitleMax went smoothly. It took about 40 minutes. They knew what they were doing. They did a good job. My experience was good.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Punctuality & Speed

    Reviewed April 12, 2026

    You're very fast. Thanks. 😊 You are easy to do and ask the right words.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Sales & MarketingLoan Process

    Reviewed April 11, 2026

    I found Titlemax through an advertisement. I applied for a loan and it took a little while, but that was something with the system. It wasn't too bad.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 11, 2026

    The application process was straightforward and easy. It took half an hour. There was one person at the TitleMax store and she was helping me and someone else at the same time. The rep was friendly and nice, and I was able to get approved at a time of need. My license, title, and bank card were required, and the rep took pictures and looked at the mileage. If people are in need, they can go to TitleMax. They're kind, quick, and efficient.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

    Verified purchase
    Loan Process

    Reviewed April 10, 2026

    I had a good experience at the Title Max on Lee Hwy. The lady I dealt with there was very nice. She made the loan process simple and easy, and was a delight to deal with. I would do business with them again.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed April 10, 2026

    I liked the efficiency of TitleMax along with the great service and the willingness to work with you. The lending process was very quick and the rep made sure to put in all the information accurately. She was very sweet and explained everything. The reps work well together. If there was something that she needed to ask her coworker, she knew the answer. It was a good process and wasn’t something that lasted all day. It took a total of about 45 minutes and they didn’t give me a hard time. The interest rate is not bad. I heard about TitleMax from a friend of the family and overall, I had a good experience and I will recommend.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

    Verified purchase
    Sales & MarketingPunctuality & SpeedOnline & AppStaffLoan ProcessRates

    Reviewed April 9, 2026

    TitleMax has been around for a while and when I got a car title loan, they had good people working for them. The lady was nice and she helped me. The majority of the loan process can be done on the app and it’s easy. Then, you just go in and they take the pictures. It’s a quick process and the annual percentage rate is fair. TitleMax is a good service to use when you need some money.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Punctuality & SpeedMaintenanceBilling

    Reviewed April 8, 2026

    The company makes it difficult to pay online cause they want to collect late fees and make you go in person, it is always broken or glitching and not even loading!! They want people to get frustrated with the process and give up, not everyone can just go to the physical location to make the payment every time

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

    Verified purchase
    Sales & MarketingStaff

    Reviewed April 8, 2026

    I always drove by TitleMax in town and when I needed money, I went online and submitted an application. It didn’t go through, so I had to go into the store. It wasn’t horrible, but I probably wouldn’t use the online process again right now. The rep in the store was okay. She wasn’t bad. People in sales are always slightly pushy but she was super kind and friendly.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Loading more reviews...

    TitleMax Company Information

    Social media:
    Company Name:
    TitleMax
    Year Founded:
    1998
    Website:
    www.titlemax.com

    Media

    VIDEOS & IMAGES