TitleMax

TitleMax

 4.7/5 (485 reviews)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
TitleMax

About TitleMax

TitleMax is one of the largest title lending companies in the nation. TitleMax offers car and motorcycle title loans and pawns at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements

Cons

  • Pawns only available in Georgia
  • Loans only available in 16 states

Bottom Line

TitleMax offers title and personal loans with easy applications. Customers receive funds quickly, and the company has loan specialists that help clients find out how much money they can borrow.

TitleMax Reviews

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3 featured reviews
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Page 3 Reviews 35 - 65
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 23, 2023

They treated me right and helped me a lot. Try it. They give good service.

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: Feb. 23, 2023

The application was easy. The only problem I have with TitleMax is how much money they make people pay back. I'm paying back almost $400 a month. I took out a $3,000 loan and I would pay $21,000 back. I told TitleMax it wasn't right. When I'm only taking a $3,000 loan out, I should be only paying back $4,000 or $5,000 like every other title store goes by.

All the other title loan stores I went through, if I skipped a payment, they worked with me and helped me make a payment. If I could bring in $50, I bring in $50 to put against the loan. The way TitleMax put everything, if I skipped one payment, they would come to get my car already. They make it 10 times harder for people.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

I got a loan on TitleMax not too long ago. Their process didn't take that long. Everything went super great. The only thing was I was trying to get more loan because I was trying to get my car fixed, but it didn't go that way with the TitleMax loan.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

I did a title loan and the process was simple, easy, and fast. That took about an hour or less. Customer service was good. There were two gals there. The other gal was helping another individual and the other one I worked with was helping me. She got through things pretty quickly. She had some help from the other gal. Everything worked out. We got through and I got my funding.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

I've done business with TitleMax 10 years ago. They didn't have computers then. Everything had to be written down. So, I had to explain everything. Now, I go in there and it's guys and girls working together. They just show that they're there to help me try to get my money and get me out of there. They got a lot better. It feels good because I know that I can go there, borrow money, get out.

They got to take the pictures. It's understood. Because if you bring a wrecked vehicle in there, you would not get what you want. They would offer you so much amount of money. And you either choose it or go on about your business.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

I did a title pawn and it was very quick and easy. The rep worked the numbers and said, "“Hey, we can get you approved.” It was good that she didn't try to force me to take the full amount. Even when I walked out, they went, "Bye!" Working with them helped me do what I needed to do. It worked out well for me. I got excellent service.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

The reps were very friendly. Working with them was a good opportunity. I recommend TitleMax.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

The lady that helped me out was awesome. She broke everything down to me. So, I left there satisfied. It took 15 to 20 minutes. It would have been less time, but we were engaged in a conversation. But great customer service. We were going on a trip and we needed the extra money. It helped us out, because I'm a family of five. I would recommend someone else to go to TitleMax. Give them a call. They're understanding.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

I tried to do a personal loan, but they said my credit wasn't good enough. Unfortunately, I had to do the title loan, which I didn't wanna do. But the lending process was fine. The lady that helped me was overly nice.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

The lending process at TitleMax was easy. The rep I worked with was very kind and helpful. It was also completed in not more than 20 minutes. I was expecting longer, but, it was quick.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

The rep I worked with was great. Her attitude was all calm. She understood that I was the type of customer that was going through something and that I needed a loan and I needed to do something positive. She was talkative and she was asking questions correctly and she moved the loan pretty fast. The whole process took an hour.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

The rep was friendly, and there was great energy in the room. The service was also excellent and it was quick. I was in and out. It was a lovely experience, and I would definitely recommend TitleMax.

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

I don't like the whole ordeal where you got an option to make a payment to pay off your interest or pay more to see your principal go down. But every month, you have to pay off your entire balance. And it's not a set schedule, a plan of you're going to eventually see a payoff on it. I also thought there was going to be less interest rate and I was not really prepared for what was going to happen until after I already received the money. Then it was explained to me how it was going to work to pay off my loan with TitleMax. So, I decided that I'm just going to pay it off whenever I have money whenever it comes up due. I can only afford to pay interest and I'd never see my principal go down. And every month I only pay interest.

As far as the process went, it was great. I told their rep that I was on a time constraint and we knocked it out really quick. But that might have been some of the reasoning as to why I didn't find all this out until after I got the loan. But she explained to me that, at first, the interest rates were going to be like nothing I've ever seen or dealt with some other places. It stresses me out now because I got to come up with a full amount to pay off the loan in one month or I'm going to get screwed with a lot of interest. I also don't plan to apply again with TitleMax.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

I got a title loan with TitleMax one time and then I used them again. They were very nice and the process took about 30 minutes, which was pretty quick. I got a little bit more on me and the loan I got helps. I recommend others to TitleMax.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

I had a bad debt and when I reached out to TitleMax, it was a quick experience and customer service was really nice. TitleMax helped me get some debt down a little bit and I also just had to have some money at the time. Go with TitleMax if you need fast cash.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

I worked with a very diligent rep at TitleMax and their process was nice. It took about 30 minutes and I wouldn't mind working with them again. They're good people, they will work with you with your loan, and they are fast on the job.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 21, 2023

The process at TitleMax wasn't difficult at all. As long as I had all the paperwork, they put everything in, and they just waited for someone to come through to see if I was approved. Everything was fine. They were also all nice in there. I would definitely recommend them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 12, 2023

TitleMax treated me well. I didn't get approved online. And they said, “Come on in the store. We can see what we can do.” Because it would work better through the store. I did. And they gave me a loan. So, everything worked out. Everything was good. They seemed to know what they were doing. TitleMax got us through what we needed. It's convenient.

TitleMax response

Thank you for your positive feedback, John!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 12, 2023

The lending process with TitleMax was smooth and easy. They even offered me more money than what I needed. I appreciate everything they did.

TitleMax response

Thanks, Ryan!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 12, 2023

TitleMax did everything that I could ask for. It was quick. Great customer service. They explained everything before the process was completed. They were prompt in answering questions as far as interest, how long it would take to payback, answering questions and concerns that I had before actually going forth with it. They also gave me a call a few days ago just to check and make sure everything was good. That was awesome. I was behind on a few bills, so TitleMax gave me the opportunity to catch up and start paying off some credit cards that I was behind on as well.

TitleMax response

Kourtney, we are so pleased to hear you had a great experience!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 12, 2023

I thought TitleMax would be great, and it turned out to be a great experience. Working with their reps was beautiful. Everything was explained to the T. If you need it, TitleMax is the place to be.

TitleMax response

Thank you so much, Keith!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 12, 2023

The guy from TitleMax that I worked with treated me fairly well. He was a good guy. He was funny and down to earth. He didn't make it strictly about business. We just talked and cracked jokes and talked about the weather. If you're gonna go with TitleMax, just make sure you have everything that they would possibly need as far as some statements and check stubs.

TitleMax response

Dennis, we are so glad to hear you had a pleasant experience!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 12, 2023

The rep helped me quickly and got me everything I needed. The approved amount was a lot more than what I asked for. And being a referral, I didn't read the fine print on the referral thing, so I didn't know that you had to get at least 1,000 before you could do the referral. I only needed 500 but I went ahead and took the 1,000. The store manager said he was from a different store but he explained to me how I could bring it back on my recent period. So, he gave me the information that I needed to get the referral That helped a lot.

I have a payment due on March, but I'm not sure if it's the full amount or if it's just like monthly payments back to pay it back. I gotta call because I don't know if it's a one-time payment or if it's monthly payments. Other than that, working with TitleMax took a lot of immediate financial stress. I was $1,300 behind in my rent. I had a few other bills I had to get caught up on, so it helped a lot. It was quick, efficient, easy, and very helpful.

TitleMax response

Hi Angel, we are glad you had a pleasant experience!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 11, 2023

The whole process took about 45 minutes. The lady that I worked with was real nice. She was training the girl at the same time too. She explained everything. TitleMax helped me. The money was a big help that they let me borrow. It was a good place to go to. They were very friendly.

TitleMax response

Hi Cynthia, thank you for your positive feedback!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 11, 2023

My loan officer was real great. Everybody was doing real great. They went out and looked at the car to see how many miles was on it, and went all the way around it.

TitleMax response

Thanks, Dernard!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Feb. 11, 2023

I came in to TitleMax and they greeted me. They asked me what I was there for, and I told them. At first, they called me and they put everything in the system. So when I got there, it was pretty quick. They told me they need to take some pictures and they took the pictures. Then they told me how much. We did the application. Afterwards, they told me everything. It's a little slow right now so we needed the cash. TitleMax helped me with it. If I had something wrong or something that I didn't like a lot, it's just the interest rate.

TitleMax response

Thanks, Pablo!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 11, 2023

The process was easy. The staff in that office was clear on what needs to be done. I appreciated that because there are not a lot of places like that. I needed some money very quickly and TitleMax was committed and reliable. I will always remember the experience I had and I appreciate that.

TitleMax response

Hi Laura, we are glad you had a pleasant experience!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 11, 2023

I was satisfied with what TitleMax did for me. It was great.

TitleMax response

We are glad we could help, Byron!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 11, 2023

The lady at TitleMax was really efficient and friendly, even gave me a cocoa to drink. I really appreciated her. Then, I went to the bank, got my bank statement, and I showed my license and they were good to go. The process took about an hour and I got the loan I needed. It worked out pretty good.

TitleMax response

Hi Drew, we are so glad you had a pleasant experience!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 11, 2023

I got a title loan from TitleMax. Their reps were really good people and they asked me what I needed and then we started talking, and everything was good. They asked for the key so they can check the car. Then, they asked me how much I think they cost, and then they sent the paperwork. They told me that they were waiting for them to check it. It was a 15-minute process.

TitleMax response

We are glad you had a pleasant experience, Abimael!

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TitleMax Company Information

Social media:
Company Name:
TitleMax
Year Founded:
1998
Website:
www.titlemax.com

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