TitleMax Reviews

If you're in need of money asap and got your title take it to them and get money in minutes to your bank. Before you walk out the money is there. Pay every month until taxes then I always pay off. Never know when you will need that extra through the year.

Tristian, the customer service representative, was patient, courteous, and professional in assisting with what I asked for. Great customer service. There was a maintenance issue that was a cause for patience that was resolved, and the loan went right to my bank account in a matter of seconds. Thanks, TitleMax, for helping in a time of need and the convenience of an easy payment schedule.

I love the way they make something happen for you. They have great service. THEY ALSO HELP ME OUT VERY WELL. JUST WANT TO THANK THE TEAM MEMBERS THAT WAS VERY KNID WHEN I MADE IT THERE. I'm will be willing to invite others to come in because I love the nice, kind, responsible people that was in the company that day. Thanks again.

Lis was great. Very personable yet professional and knowledgeable. She put us at ease during the process. She should train new hires and give current employees a refresher course on excellent customer service. Great girl all the way around. She treated us as if we were close personal friends. Class act.

I use Title Max all the time and it's a great business. They talk to you and walk you through the loan process. If it takes an hour to get you approved, just sit there for an hour and never say a word about it. I like my one buddy there and he needs a raise because he's really good at what he does. Also, I typically only spend around $40 or $50 to sort things out, which is quite reasonable.

TitleMax has a well-established presence and reputation. To me, it seems like a familiar name to many. When I decided to move forward with their services, I was pleasantly surprised at how smooth the lending process was. Initially, I thought there might be complications, but everything turned out to be more straightforward than expected.

I saw TitleMax on a sign. I recently needed a title loan, and the process was impressively simple. The manager at TitleMax was incredibly helpful and informative, guiding us through the necessary steps efficiently. It took just about 30 minutes to complete the loan process, which I found to be quite fast. I did have to upload documents online, but it was a straightforward process without any complications. Overall, their policies resonated with me, and if any friends or family are in a bind for extra cash, TitleMax is definitely a place I’d recommend.

Bethany is the only person I’ve meet so far. She honest, open and very upfront.. Great customer service skills and good communication with people.. Thank you TitleMax. Would love for others that work from paycheck to paycheck realize there’s honestly help with TitleMax.. Overall greatness in TitleMax.

Went to Title Max to borrow some money and met Destiny. She was very professional but personable also. She walked us through the steps of the process and made it painless and easy. I highly recommend Destiny!! She will take care of you and offer the best options for your situation.

I rode by and saw TitleMax, and when I visited their office to explore my options, I decided on a title loan. The process was straightforward and efficient. The staff were knowledgeable and explained everything clearly. They guided me through the steps: I handed over my vehicle title and ID, and they quickly entered the details into their system. They took pictures of my vehicle, submitted the information, and within about 20 minutes, I was set. I didn't have to upload any documents online, which made it even more convenient.

I had to get something taken care of and decided to go to TitleMax. The lending process went smoothly and was completed in just a few hours, which was a relief. The representative who assisted me was present throughout the transaction, although no specific inspection of my vehicle was performed. Overall, my experience with TitleMax was efficient and met my expectations.

Ms ** was so kind and patient with me because I could not figure or how I would get my title back. She is a great asset to your company. I felt like we were family. She wasn't pushy or try to force me into the pawn. I trusted that she really cared.

The application process was was predominantly online and surprisingly quick and easy. Then I simply had to visit the store to show my car, and everything else was streamlined efficiently. I'm impressed by the customer service at the store; they are truly awesome. I've had previous loans with TitleMax, and overall, they have consistently met my expectations. I definitely recommend them to others.

Titlemax was willing to do a title loan for me and my experience with their customer service was positive; I found the representative who assisted me to be very helpful. The entire process was quite swift, wrapping up in about 30 minutes. Overall, the customer service made the experience satisfactory.

I happened to drive by a TitleMax location and I applied for an auto loan. The lending process was impressively straightforward and only took about five to ten minutes to complete. The customer service was really good, making the overall experience pleasant. Everything was handled efficiently and overall, the lending process was satisfactory. The experience was positive enough for me to recommend it to others.

I recently dealt with TitleMax like years back. I went with them again because I had good service with them in my previous experience. This time, the customer service was excellent; I encountered no issues throughout the process. Everything was efficient, taking only about 15 to 20 minutes. There was minimal wait time, and overall, my interaction with TitleMax was very satisfying.

I was researching online and found out about TitleMax. I applied for a loan and the entire lending process was impressively efficient. Amber, who facilitated my loan, was exceptionally patient and adept at managing several customers alone without any fuss. Her calm demeanor and quick service were noteworthy. She even took the time to guide me on how to navigate some online steps, which I greatly appreciated.

I found the lending process with them quite straightforward. I was able to take all the necessary pictures at home, which took about 15 minutes, and avoided a lot of paperwork. Once I brought the car in, everything was promptly handled, and it felt efficient. The representative I interacted with was incredibly polite and accommodating. I had set my appointment for 9, but called to say I'd be late. She was very understanding and kind, assuring me it was okay. She knew her job well and facilitated the whole process smoothly. I appreciated her customer service very much. In terms of ratings, overall, I would give TitleMax a 3 due to the high interest rate, which did concern me a bit. However, for the customer service experience alone, I'd rate it a 5. If I were to recommend them to friends, it'd be at the same location due to the excellent service, though I would caution them about the steep interest rates, advising them to only proceed if they're confident in their ability to manage the repayments.

I initially worked with TitleMax on a title for another car. This familiarity led me to return to the same location. The standout aspect of my experience was the excellent customer service I received. Jaysha, the staff member who assisted me, was incredibly nice and courteous. The process took only about 10 minutes. I completed tasks like uploading vehicle documents online effortlessly. Overall, my interaction with TitleMax left me very satisfied.

After a bit of research, I found myself going with for a pawn title loan a while back. I learned about TitleMax through either a commercial or simply because there's a branch just down the road from me. The process involved providing my ID, the car title, and having them inspect my vehicle. There have been both ups and downs during my time with TitleMax.

I've known TitleMax for years. The process of working with them was surprisingly quick and easy. The customer service at the location I visited stood out and was genuinely very good. Although I can't recall the representative's name, the service provided was timely and met my expectations. Start to finish, the entire process took about 45 minutes. In sharing my experience with friends or family, I would describe working with TitleMax as a good experience.

I needed some emergency funds for rent. I live close to one of TitleMax's locations and after passing by it, I ended up searching online. Most other companies didn’t offer online options, which TitleMax did. It was convenient to manage the process online given my busy work schedule, and I appreciated being able to submit photos of my vehicle and necessary documentation. Although I did need to visit the location briefly to show the vehicle title, everything went smoothly, and the funds were quickly deposited into my account. If a friend or family member needed to secure a loan effortlessly, I’d mention the friendly and efficient service I received at my location. The staff member who assisted me ensured the process was simple, offering friendly guidance throughout.

Navigating the lending process for the first time was a unique experience. However, the process didn’t feel particularly tedious and was completed in about 30 to 45 minutes. I handled most of the process on my phone. I initially went in for a title loan but ended up with what they called a 'pawn.' The main takeaway was that I needed money, and they provided it immediately through my bank account. Reflecting on the experience, I’d rate it a 3 out of 5.

TitleMax’s name was everywhere, making them a natural first choice when I needed a car title loan. The entire lending process was incredibly speedy and efficient. The staff was friendly, informative, and made everything feel straightforward.

I drove past TitleMax and decided to give their lending services a try. Everything went by really good. From start to finish, the lending process took no more than 30 minutes, making it extremely efficient and convenient. The customer service was excellent, with the representative who assisted me being awesome.

TitleMax was conveniently located near me at the time I needed their services. The customer service experience was excellent. The staff, particularly the representative who helped me, was incredibly sweet and very helpful. She patiently worked through the process with me, clearly explaining how everything was going to unfold.

I picked TitleMax due to an online ad and its convenient location near me. The lending process was straightforward, taking only about 20 minutes. I was clearly walked through the application steps and paperwork. Even though a lot has been going on and my memory might be a bit hazy, I distinctly recall the swiftness and clarity of the process. Regarding customer service, the team at the location was fantastic and truly supportive.

I'd dealt with TitleMax before and had good experiences initially, so I felt it was a safe choice. However, during my latest interaction with them, I was left somewhat disappointed. Having been a reliable customer in the past and paying a considerable amount, I was surprised when they denied me the amount I needed. It was unlike prior occasions. For something I previously received considerably more money, this time, they only offered pennies.

I keep seeing TitleMax. I drive by their location on Covington Highway in Decatur. I decided to pawn an item with them, and I must say the overall lending process was smooth and efficient, taking less than an hour from application to funding. The staff, particularly the representative I dealt with, was incredibly helpful and nice, answering all my questions thoroughly. I couldn’t find anything that needed improvement; the service was excellent. TitleMax indeed impacted my life positively by assisting me when I needed it the most. If a friend or family member were to ask me about TitleMax, I would definitely recommend them if they are considering such services.

TitleMax is a well-known name and I started using their services about seven or eight years ago. During a difficult period after a divorce while raising five children on my own, TitleMax provided the financial assistance I needed. Today, as a business owner, I appreciate how it helped me manage bills as a single mom and facilitated my business growth.

Alma and Christa were awesome.... Helped me get the money I needed, went above and beyond to make sure I understood everything about the process and payback, made me feel like a valued customer. After I get title back if I need more I will definitely go back here! Thank you for everything!

They are direct to the point, tell you exactly what you need and will get you in and out in less than an 30 minutes.. Love great customer service. They are a beautiful company serving Us in this community and will continue to love them every step of the way...

I was treated very well when I went into the office in Brownwood Tx. Everything was explained completely. She was very helpful. She also explained that I could come back at anytime and extend my loan. She went over all of the options available to me. I had a great experience with my visit.

One of the best parts of my experience with TitleMax was how quick the process was; it took only about 5 to 10 minutes. I had already completed most of the paperwork online, so when I arrived at the store, everything was ready to go. I'd recommend them to friends by saying that as long as you've got all your paperwork in order, the process to get cash is quick and easy.

The customer service I received from TitleMax was good, particularly from a staff member who was incredibly nice. I would recommend TitleMax to any friends considering their services, as my overall experience was excellent.

My overall experience with TitleMax was pretty good and straightforward, offering a smooth and efficient service. The customer service stood out, thanks to the team who assisted me, which I playfully compared to a "Batman and Robin" duo for their teamwork. I was in and out within about half an hour.

It was a GREAT experience to be able to walk out of the TitleMax office with $ in my account and the service was the utmost Courtesy, Nice, Explanatory, Understanding, and Awesome treatment. I recommend anyone in need or help of assistance with any type of loan to go to the NRH office.

Kendra immediately greeted me with no attitude first thing in the morning when they opened, gave me full attention, talked to me as a person and not a customer, let me know exactly what I needed to know, shared some laughs, very patient and understanding. This was the BEST experience I've ever had in a loan place.

I got a title loan on February 18th this year. I paid it off exactly a month later. It is now June 11th and my title is not in my possession. I called and was told by Tatiana that a worker quit and she can't go to the DMV to check on my title. This was weeks ago. I spoke to another worker there named Andrea and was told that she hasn't been to the DMV and that the DMV is busy? How would anyone know this if they haven't been? I was told I'd get a call from Tatiana and that I was a "priority". Another week has gone by and no call at all. Andrea called me back after about another week and said something like "sir I know it's been months and you still don't have your title but would you like to start another loan with us?" I find this to be very unprofessional. Y'all have made the money off of me that y'all should have and I've been a patient customer. I would like what is mine.

The agent was very thorough and was able to help me the money I needed! The money was transferred rapidly into my checking account once I was approved! The agent was very professional and very kind! Thank you so much TitleMax!

Lupe was Very Nice and Informative throughout the Loan Process. Would Highly Recommend that Office. 😃👍Very Smooth Transaction. Help when Needed. I got a loan from TitleMax before and the place I went to wasn't as near as the Employees were Friendly over here Where I got loan now! Thank you TitleMax!

They are very accurate and professional, the most efficient loan, easy to apply online, I'm very interested in getting the money, will help me with my emergency situation, on this moment I have a family emergency.

Very polite and patient. The person that helped me was very nice and explained the loan process. The two that were working had teamwork and were very helpful. It was amazing that the loan was deposited right after the loan process. I was scared from the start, the employee that help me made me feel very comfortable from the start. I thought it was going to take a long time, but it was quick.

Just wanted to thank Sunny for the wonderful experience , I received very fast and professional. The whole staff at the Jonesboro Rd location has always been friendly, professional and fast service. My payment process has been also very easy and manageable. I would definitely recommend to a friend or family member.

TitleMax of Morristown has my deepest respect for a Loan Office with friendly, helpful staff that took care of our needs and took the time to help with the application process and was helpful in every section. Thanks Again to Title Max of Morristown!!! You guys Rock.. I would recommend anyone go and see them if you need a LOAN..

The Ladies in the office were very very helpful. It took me a minimal amount of time to get what I needed. I truly appreciate all the hospitality that these ladies gave me. Please give the young lady that gave me this loan a raise. She was amazing.

Donna was super friendly. Explained everything in detail. The application process was smooth; however, I had started the application a couple days before, and somehow it was deleted at the store level. It would have been nice, to have all that information already. Otherwise it was a pleasant experience for me.

My experience was quick and courteous. Your location was close to home in this town living in poverty. I will recommend to others your services when they need their electric bill paid to avoid disconnection of their electric or other utilities. Across the street was a Vietnam Veteran Selling pecans and watermelons of which of which we proudly supported.

The lady that was working the day I came in was so sweet. She was funny and very knowledgeable. She took the time to explain and make sure that I understood everything. Even though it was 29 minutes to close she was respectful and kind as if I was the first person.

I have been a customer for 6 years and experience has always been positive both customer service and loan process, that's the reason I continue to do business with Titlemax, so I will gladly be a customer as long as my financial obligations are not in conflict to access such loans.

Our funds were available immediately and were put directly onto our debit card. We still have the option to take more out if needed. They even stayed past closing time to help us. Would definitely recommend to anyone who is in dire straits. The application process was simple and didn't take long at all.

Professional and very courteous. Very good listener and understanding. Positive attitude and very knowledgeable of everything we spoke on. Explained all the details and made sure I was aware of anything I didn't understand. Showed me everything on the paperwork and let me know what to expect during the process of each payment.

When I walked in I was greeted with the biggest smiles from Caroline and Kadeem. Their energy made the process go so smoothly! They both explained the entire process, walked me through all the details which made things quick and painless. Thank you for EVERYTHING! Oh I can’t forget the drink and snacks. 😁

** at your 908 Gallatin Ave location was great. He understood I had a loan in the past that I paid off right away and that way my goal again so he kept the process geared towards that, picked up where I left off online and quickened the process. Was in and out quickly with a full understanding of everything.

Service was great, everything was properly explained. The agent was kind, informative and made sure I understood everything about the payments and how everything works. I would definitely recommend to a friend of mine. I was also referred. So I would definitely give this place a 5 out of 5 Stars.

General Manager ** at 7901 Cameron Rd in Austin, Tx. really helped guide me through the process. She made it simple and thoroughly explained the loan requirements. She explained what my payments would be and when they were due. She was kind, courteous and very professional. I highly recommend this place to any looking for a title.

My experience was positive except with the option of the payment amount. There was only one amount given to you that you could pay. And only one set of months that you could pay. You should have more of a selection to help the customer with repaying their loan and not making it a hardship for your customers. Other than that the experience was very good.

Thank you! I have a great experience with the agent that help me, explained the process very quickly and let me know how every products works in Title max. Thank you. I will for sure visit again. Thank you. I will let me friend and family about title max. I wonder how it’s to work at title max. I think it will be a great learning for anyone interested in learning about title and licensing and how different state law impact the qualification processes.

Osmara helped me with my title loan at Title Max on Saint Mary’s Tucson. Osmara explained the entire process so I could understand the loan application process & my pay back responsibilities. I recommend TitleMax for quick short term or long term loans! Thank you Osmara. You are very professional & very kind. I appreciate kind services.

** was awesome. There were issues and she fixed them while still doing what was expected of her. It took a bit longer than anticipated but the experience was overall pleasant. If I need for any reason to redo this type of thing I will come back to the 35th Ave and Glendale location. I thought the location on 43rd Ave and Olive was good but this location on 35th was much better.

The two ladies in the office were very sweet, understanding, and professional. It was an easy process. I’m going to tell everyone I know. They really came right on through in a clutch. I was having trouble figuring out how I was going to to afford my rent, then I called the friendly staff at Title Max, I honestly can’t wait to get my tittle back.

I’ve never gotten a loan before. I had the opportunity to go to this location and work with Ms. **. She was extremely knowledgeable, she explained all the details, she had answers to all my questions. Even during the period we had to wait we had great conversation. The process was truly easier than expected. I appreciate them for all their help. Will return if I’m in need.

Libby is the woman who waited on me. Was very good. She waited on me right away and really knew what she was doing. She had a very good response to my needs and I would recommend her to any one that is looking for a title loan. She was very helpful. Titlemax has always been good to me and very quick service.

What a great attitude this woman has. I appreciate her taking the time to help me and would highly recommend this store. She was fast and very friendly. To take the time and explain the core of the company was a great asset. I want to do more business with you in the future.

My experience was great, I was not to luck at other places that I went to, until Gabriel ** was extremely helpful and the process was easy. I recommend you give them a chance, Thanks you so much for your services. I will definitely recommend everyone in need to come to this location

I was so impressed by Michael at the Beltline store. He was so cordial and extremely nice and a real pro. ⭐ I really felt special the whole time I was there. He explained everything in terms I understood and went over alternatives easily. Several customers came in and he still spent quality time with me. Thanks Michael.

Wendy was so very nice, and the process was easy. She knew exactly what to do and how to do it. I am thankful that your company could help me out. If anyone needs help, I will recommend them to your company. Wendy should get a 10 star. Thanks again.

Cory was Excellent. He saw my internet search for funds and called me the same day. I had not done business with Cory or Titlemax Smyrna, GA since 2017. I guess you could say we came full circle. 😊 He was able to pay off my existing Title Loan with another company and provide me with the emergency funds I needed at a lower interest rate. Very happy and appreciate with his outstanding Customer Service. 🏆

Cassandra at the TitleMax in Bellaire Texas was awesome! She made everything real easy! We were able to get our money fast. She explained every detail to us so we were not confused! I would definitely go back there again! We were very thankful for how smooth the process went and there was no credit check all we needed was our title! Thank you girl.🙏🏻

Taylor waited on me and was terrific.. She was thorough and even helped me use the computer. It is refreshing to find someone who is willing to take the time to help an older person. Laura was the other employee working and she was so nice to everyone who came in even though she had her hands full. I would recommend you to everyone.

Sandra is very helpful and goes over everything in depth. She makes the experience painless and quick! We were hesitant to do a loan but this place is very professional and gives you all the knowledge. Thank You Sandra.

I would just like to say Thank You! Brittany was fantastic and explained everything perfectly. I feel confident in making the decision to use TitleMax. The entire process from start to finish was extremely easy and very user friendly. And when I went into the office in order to finalize everything that was almost just as quick and easy.

The young lady at Campbellton road location don’t need no help. She handle about 5 customers at one time. She was like family. Kept all of us smiling. I didn’t get the amount I ask for but her spirit what kept me in order… Can’t remember her name but she was Beautiful, kind and helpful.

The service was the best in a while..she gave me respect and was so helpful. The respect she has for a person that is in need was wonderful. I give her a 100 in service so I'm going to get my bill paid so I can lock in the service.

I'm incredibly thankful for Tiffany's help; she's truly exceptional. She played Gracie's corner to help keep the kids busy and even allowed them to play with balloons that were going to be taken down from Memorial Day. This was a peaceful and easy experience. She is very great all around and deserves a raise.

Everything was great. They treated me like a family member. They're there for you. Everybody smiles whenever you walk in the office and greet you like you're somebody. They call and check up on you with a phone call and yes l would recommend a friend to come and see y'all.

Elizabeth was phenomenal! Made the application process so easy and had the money needed directly deposited in less than 20 minutes! She made me feel at ease in a vulnerable moment when I really needed funds rapidly. Emergencies make one anxious, so speedy and calm reassurance followed with funds goes a long way!

Manager was very professional and nice. As a returning customer, I was treated with respect and understanding. He answered all my questions and I was completely satisfied with the service that was rendered. I would highly recommend this office to anyone needing help in their short-term finances. They know the business and are very trustworthy. You will be glad you did.

TitleMax helps a lot when you need help. I've been to the same TitleMax office before. I did the title loan with them. The lending process was straightforward and easy to understand, and it took 45 minutes at the most. The representative that I worked with was very pleasant and professional, knew what she was doing, and got me in and out of there easily. She was wrapping up with somebody else when I first walked in there. So, that included a little bit of waiting time. I know you can do the process online. I hadn't tried that, but I didn't have any problems with it.

ANGIE DID AWESOME AND JACOB AS WELL VERY PROFESSIONAL. I have sent others but turned out forgot to mention me and the other was in Greeneville. I always tell people you all can help them if they have their title. You all have always taken care of me in time of need very appreciated

I have used Title Max over the years as my emergency loan preference and I can’t brag enough about the W.O. Ezell Blvd. branch! Tomika is super friendly and professional in every way! Her smile is welcoming and she is knowledgeable with any questions or concerns I’ve had. 10/10 recommend!

I've used TitleMax three times. This time around, the process took about an hour. It was a little different last time. The system was a little slow that time. The interest rate is really high, but I needed the money, so I had no choice.

The lady that was helping me was wonderful, friendly, courteous and efficient. I forgot her name, but I thought she was the manager of that branch. Thank you, I highly recommend to try them out if you need cash fast for temporary, and they have many different locations as well.

As soon as I walk in there the energy was amazing.. Very respectful and carrying.. Will to give you the best and was more convenient for you… I give the manager and staff a 10 plus, highly recommended. This location is on 1604 Alamo ranch area next to pawnshop in San Antonio Texas… Also the workspace was clean

Rep was very helpful, friendly, and knowledgeable. Explained loan details and payment options, also went over agreement. Verified all information to make sure an understanded was reached. Did not rush!! Asked if any questions needed to be answered. Took time out to ensure process would be smooth and not take long

Kathy ** is very professional and her service was excellent. Fast, friendly service. 5 stars ⭐️ ⭐️⭐️⭐️⭐️ 😃. This was my first time getting a title loan and it was a good experience because of Kathy. I am impressed with her competency and service. Everything went smoothly. I would come back to TitleMax if I need a loan again and I would recommend Title Max to anyone needing a title loan. Thank you Kathy!!!

I have always done high amounts on loans and have gotten good rate on interest. I always pay before so I don't pay as much interest. This time was terrible. My interest was super high and the amount I took out was half of what I usually borrow. I was shocked that being a return loyal customer this happened to me. I will pay this off in 1 or 2 months and I won't be back.

My Ratings at TitleMax with Customer Service was very Delightful and Professional, the Young Lady that service me was very Polite and Professional even while waiting on my approval. She even conversated with me. She was very Kind, so my Experience with TitleMax was very very Pleasant. I enjoyed being there. 💯☺️

Elsa was amazing very helpful and knowledgeable. She was very informative and patient. Rates are high but that’s to be expected, honestly. I appreciate the time she spent explaining everything step by step and making sure I understood the terms and conditions, and also explaining how the loan works long term when wanting to apply again. She also explained the ways to pay back my loan. Overall, she was very sweet and helpful.

From the minute, I walked in the office I was greeted with Acknowledgment and then an answer to my problems, thank you for all of your help. You are a great team. I would highly recommend your services to anyone in a position where they them. After looking at this company, I chose them for the hospitality and their loyalty and the commitment to their customers. I can also appreciate the way they treat each person individually.

The young lady who helped me was such a beautiful spirit, she explained everything to me and even talk with me until the loan was processed. I would definitely recommend a friend or family member to Title Max because I got exactly what I needed to move into my new place.

Very nice visit with office staff helping me secure a personal loan and explaining all the data needed, very friendly customer service and easy process. Would recommend anyone looking for a loan to contact Title Max because they make securing a loan not very stressful. Their office was very nice and comfortable

I was very pleased with my interaction at the Title Max in Rincon, Georgia. I was treated with respect through the whole process!!! I would send my personal friends and family if they needed help! The young ladies are very friendly and easy to talk to and explain how everything goes smoothly and then you continue to the end!!

I had a very good experience here with the help of Yesenia and Cassandra. Super friendly ladies. Very professional, answered all my questions, very helpful very personable! Will definitely recommend! Application was super easy and quick will definitely come back. Location was close to my house. Office was very clean.

To start the person in the store was awesome. We got along great for the 6 hours I was sitting across from her. The problem was with the computer and the service tech that couldn't get the system working in three hours on Saturday May 17 2025. Day two was the following Monday May 19th 2025. I returned to finish what had been started the Saturday before. Mind you this wasn't my first loan from you, more like the 5th. So imagine my surprise when I had to go give you more personal information than I should have needed to. The previous loans did not require the paperwork you wanted this time. After 3 more hours waiting on corporate to remove their heads from their rear orifice you only give me $300 when I have gotten $1000+ the times before and never a late payment. It shows you do not value return customers. I will be going to a different place when this gets paid off. It's a sham, the office was so nice to only get shafted by corporate that didn't care or remember it is the interest from loans that their pay comes from.

Very friendly, informative & welcoming. As a new customer I was nervous, skeptical and unsure how title loans happen. Being my first time as TitleMax customer and representative that day was new as well we both asked and answered each other's questions allowing me to get comfortable and become a TitleMax client. Yaayyyy.

TitleMax was good. The overall lending process was quick and easy, aligning perfectly with what I needed. Their customer service was good, too.

I had a previous experience with TitleMax years ago, and found myself in a situation where I needed their services again. Visiting the TitleMax location, I was pleased with the customer service experience. The gentleman assisting me was the only person in the office, yet he effectively managed to help multiple customers without causing long waits. Remarkably, my process, including taking pictures, only lasted about 30-40 minutes, allowing me to be in and out within an hour.

The experience I had with their loan process was refreshingly efficient. The lady who assisted me was genuinely helpful and pleasant, making everything very straightforward. It was amazing to get everything sorted in less than an hour; I truly appreciated the speed of the process. Their customer service stood out as exceptional during my entire experience with them. While I don't have more to add, her excellent assistance left a positive impression on me.

TitleMax's location caught my attention as I was looking for a title loan service nearby. When I visited the office, the customer service was pretty standard. Though nothing specifically stood out as extraordinary, the service was decent, and the staff got things done satisfactorily.

One aspect I genuinely appreciate with TitleMax is their flexibility. The ability to renew the loan even if I can't pay the full balance by the due date has been a major relief. They allow me to make smaller payments based on my comfort, which has been incredibly helpful. Their customer service stands out as well—both times I interacted with the staff, they were extremely friendly and helpful, creating a positive atmosphere devoid of any negativity.

The lending process was straightforward; it was fast and the staff, particularly one lady whose name I can't quite recall, was pleasant and efficient. Getting approved for a loan online was surprising and seamless, needing only a few steps. However, the repayment aspect was quite baffling for me. I received a $1,500 loan, which I managed online easily, but my concern arose with how payments were allocated. The explanation I got was that although I had to pay about $250-$300 monthly, only a small fraction of this payment was applied to the principal loan amount. This lent a sense of never-ending debt since the majority of what I paid didn't reduce my loan swiftly enough.

I applied then received my Title Max Loan within minutes. Idalia processed the loan. She was professional, efficient and explained the process in an excellent manner. She answered every question with a detailed answer. I received all available options with the monthly payment. I would recommend the loan process through this store. Thank you.

They were very polite and professional and helpful, answers all of questions. I'll recommend anybody to TitleMax. If you need any help with anything they are a big help. It doesn't take long. They are patient with you. They ask you do you need anything to drink. They will get you in and out on time. I had a great experience with title max. Thank you in advance

I decided to give TitleMax another try as I had used them before. The experience was quite straightforward, as I opted to visit a physical location for my transaction. The loan process was surprisingly quick, taking about 30 minutes, with a helpful representative who made everything smooth. Since I've previously used their services, there was no need to upload any additional documents.

My experience with TitleMax was quite reassuring. Despite initially being denied, their representative didn't give up and kept trying until my application was approved. She was very informative and explained everything clearly to ensure I understood all the details. She definitely stood out as an excellent representative for TitleMax. Her kindness and helpfulness made a significant difference during a time of need. Overall, I found TitleMax to be very supportive, and I wouldn't hesitate to recommend them.

The whole lending experience with TitleMax was perfect. The process was quick, and the representative I dealt with was outstanding. Regarding the rates and terms, they were satisfactory and met my needs well. Overall, TitleMax provided a seamless experience for me.

My mother used to go visit TitleMax in my younger years and this time, when I went to them, it turned out to be a great choice. Their service was impressively quick, wrapping up my process in just 5 to 10 minutes. The representative already had my information ready, which made everything seamless. I didn’t encounter any delays or confusion, and all my questions were answered thoroughly.

I've worked with TitleMax before and was pleased with the experience. What I appreciated the most was the convenience of handling the process online and simply picking up the funds at the store. The entire in-person experience was swift, taking only about 5 to 10 minutes.

The customer service from TitleMax was commendable. The staff member who assisted me was genuinely helpful and made the process straightforward. The entire procedure was efficient, taking less than an hour, which was convenient for me.

I've been to TitleMax before and this influenced my decision to choose them again over other loan options. I found the application process quite straightforward. I completed it online, uploaded the necessary pictures, then went in to sign my paperwork and collect my funds. The process was efficient, with the application itself only taking about 30 minutes at most. During my visit, I only needed to sign the contract to receive the money, which was also done quickly.

When I found myself in need of a lending service, I Googled and TitleMax came out. My experience with them was overwhelmingly positive. The lending process was straightforward and timely, and the person who assisted me was efficient and very approachable—answering all my questions thoroughly. The rates and terms offered were fair, which added to my satisfaction. Overall, my experience with TitleMax was excellent and I can't think of anything they could improve on.

We wanted to try something new and applied for a loan with TitleMax. We've had no previous experience with title loan companies and when we went in to complete part of the application, we found the customer service exceptionally personable. Two staff members took care of us: a gentleman who was very hands-on and a lady who conducted the car inspection. They offered a fair deal tailored to my need for a short-term loan, which was affordable and reasonable to pay back. Everything worked out well.

My experience with TitleMax turned out to be quite pleasant, as the process was quick and easy, taking around 45 minutes in total.

I made the choice to go with TitleMax again, as I've used their services three or four times before. On this occasion, I brought my vehicle title and received a check. The customer service with TitleMax has consistently been good, which is why I've returned.

I picked TitleMax for my title loan after seeing one of their commercials. When I visited in person, the customer service was outstanding. I was impressed by how efficiently everything was handled. The entire process was quick, and I was in and out without any hassle. I honestly couldn't think of anything that needed improvement. Overall, it was a flawless experience.

I found TitleMax to have a reputation as a popular brand, as evidenced by my search on Google, and went with them. The lending process was impressively quick and easy, making the experience hassle-free. The representative who assisted me was super nice and handled all my questions. I liked that guy. Overall, my experience was perfect with no areas needing improvement that I could identify. The rates and terms provided matched my needs perfectly. Based on my experience, I would definitely recommend them to others.

I went online to check for title loans and came across TitleMax. It was my first time to do a title loan and their customer service was quite impressive. I felt very positive about the experience. Honestly, I don't think there are any areas needing improvement as everything met my expectations. Overall, my experience was satisfactory, and I'd be happy to recommend them to others.

This will be my 3rd loan with Titlemax. I always go to the store in Henderson, NV off Sunset Rd. Sherry the branch manager is awesome! She is very helpful and efficient. While I was there she had another person come in from earlier in the day that wanted a loan. She helped both of us at the same time and answered phones and helped walk in’s as she was working alone.

TitleMax is a great service for when I needed extra money the same day. I highly recommend it to anyone who needs extra money fast. I look forward to doing future business with them in the near future. The staff is friendly and ready to help you with the loan. The area is clean and well lit, very professional.

Adrian was great. Customer service was the best. Airport BLVD Mobile Al... Process was smooth and easy... I would recommend this group of reps to anyone.. Just give them a call. Ask for Adrian. She will handle the rest.. Easy to talk to, money in hand in Less than 20 minutes.. If you are interested in a title loan. TitleMax is the place to go...

The process, from the initial phone call, was excellent. Nikki was very knowledgeable and professional. She made sure I understood everything, as it was my first time. I would be back and refer a friend. I really had a smooth and fast process. I couldn't believe how fast the money was in my account, that was a big plus.

I was told after making 5 payments it is paid off and never told anything about some balloon payment, 1200 loans, told would be total to pay in full 1400... However now this 5th payment it wants me to pay over 1500 in one month?? Excuse me, also I was never sent as promised the documentation. What is this really?

When I walked in the establishment, i immediately felt the warmth. I just wanted to get a little information, but with the talking and big conversation like been knowing each other all our lives. I walked in with the world on my shoulders. Sat gospel music 🎶 in the air, her beautiful voice singing along with radio! Let’s just say I had a different walk leaving!! Thanks ladies!!!! You ladies definitely know your jobs!!! Keep up the good work!!!

The experience started well with the first phone call but I was lied to and left with questions unanswered. I got on the phone. She said if I paid it back in twelve months it would be double the amount. When I got there and did the application I owe three times what I borrowed. I ask how could I pay it all off quicker than 12 months to lower how much interest I am paying she said she doesn't know and has to find out.

It was very pleasant, welcoming to walk in and have customer service. From an agent that take pride in what they do. Also feel I received outstanding rate and value of my car. It was my first time trying title pawn and I understand everything about the loan. I am not in fear of default to paying off my loan.

She was incredible. I was having a really tough. She made me feel totally at ease and help me in so many ways. An absolute wonderful human!! I would definitely definitely recommend her to anyone who needs money fast!! She seriously calm. My nerves is very patient with me, walk me through the entire process and made me feel a relief when I left.!!

The ladies were very helpful, and very friendly and explain everything to me so I understood everything I needed to know about my loan and payment. Thank you girls. I appreciate all your help will everything!!!! I will gladly recommend TitleMax to all my family and friends. And great location.

The ladies in the office were super friendly at the Chatsworth location! They were super helpful with any questions I had and great to chat with all the way around. My only problem with anything, was that the app for my portal didn't work, and kept getting a failure to identify my device notification when trying to log in. They told me to give it twenty-four hours and if still didn't work then to call and they would help. They're awesome. I enjoyed my visit and would absolutely do business again. The portal needed some tweaking, but they're actively trying to get me fixed up.

The woman who processed my loan forgot to give me my ID back. I luckily I caught it in time. Was able to return to the store in five minutes.. Also I'm confused as to why on a secure loan My annual percentage is 250%. I need to renegotiate with you On this, after I make my first payment, it's not feasible to make all my payments on time for the first six months and wind up owing more than the original one, especially when it's secured with my title.. Also, it would have been nice to get a heads app ahead of time cost of this loan. Or what the proposed APR was instead of just the loan amount.

Services with TitleMax Very Professional. Great Services. Customer Service, knowledge of Services provided. The Application Process Lengthy, Detailed. Payment Option includes payment dates. Title Max Services provided TOS, TOC, understands of the terms made the process timely, Sure of the agreement. Title Max Very well with all the services that is provided.

My initial experience at the TitleMax office wasn't smooth. When engaging with the staff, someone questioned my gender based on my voice, which I found disrespectful. Although this interaction put me off, another staff member, even in the rain, was diligent in assisting me with the car loan process, showing genuine effort, which I appreciated.

My loan was approved in record time. The new General Manager, Fely, was amazing. She efficiently managed the process and made sure that I was ready to go. She was also very friendly and welcoming. I look forward to working with her in the future (if necessary.) Titlemax is my go to source for these type of emergency loans.

It was a really good experience. The representative was extremely professional and knowledgeable. She was good at explaining the process and the payment schedule. She was thorough and answered all my questions. I thought the interest rate was good as well compared to credit card rates. I was impressed with the application process. It was easy and simple. Approval was not long.

I called the office yesterday morning and the Manager was extremely knowledgeable and friendly. We I arrived at the office, I was met with a friendly smile and a firm handshake from my representative. He was very professional from the beginning to the end. He thoroughly explained the entire process very well. He was extremely knowledgeable of the entire process. I would highly recommend this team to anyone.

I had a good experience with TitleMax. The young lady was very nice to me and took me step-by-step. I will refer anybody there. TitleMax is some good people to work with, they talk to you very nice. They take you step-by-step and make sure you understand everything before you sign anything, thank you.

My Experience at TitleMax at the Madison Location was a great experience. Ms ** and the other lady, sorry I’m drawing a blank on her name, were very helpful in explaining the process of obtaining a loan and they made me feel very comfortable. I would definitely recommend their services to anyone.

Staff was very friendly, and very helpful. She took the time to explain in detail how to apply and the difference in the payment depending on the amount I took out. I will definitely be referring all my friends and coworkers to TitleMax, Taylors for all of the title or personal loan needs.

I am so glad that I didn't pass up TitleMax loan company and I would recommend them to anyone for their help in a time of need and I thank God for guiding me to them etc... Because Texas Title Loan had failed, Title Max loan company made a big difference etc...(briefly stayed) and I thank them so much..

I visited the Bristol TN office on volunteer parkway. The employees did all they could to get me the best offer available to me. And had a nice conversation with the guy as he filed my loan. Will be returning to this location in the future.

The help I got from Ms. ** on Saturday was remarkable. She did an outstanding job and made me so welcome and happy to help me and was very friendly. I mean she was on her job. I am happy I pick that location and is happy to be doing business with you. Tom

I just wanted to say that my husband and I had fallen on some hard times and we needed to take out a title loan. We decided to go to Title Max. And I'm very happy that we did. Kendra **(?)was absolutely amazing. She made us feel at ease, not ashamed at all. And she walked us through the process smoothly. And beautifully. I would highly recommend that you ask for Kendra if you happen to go to the TitleMax office in Brown Deer. It was absolutely exceptional and amazing.

TitleMax treated people better and with respect which was one of the factors why I chose them over other companies. However, my experience took an unexpected turn. When I went in to discuss the loan, technical difficulties led to a 2.5-hour delay. Unfortunately, this time around, the loan amount offered fell significantly short of my expectations. I own a bike valued at $8,500, yet they valued the loan at a mere $450 – significantly less than a previous experience where I secured $2,500 on an older bike. They could have given me at least a little more than what they did, seeing my history with payments paid on time. The only reason the insurance paid it off is because the other bike I had was totaled in a storm.

I went in for a loan and I was greeted and welcomed in. The staff there were very professional and courteous. They came through in my time of need. I am very grateful for their service and assistance with the process. It was very easy. I’ll will definitely be going back for sure and recommending this place to others.

Was not feeling the greatest that day because of financial Hardship but Stephanie was able to lift me up w/ her beautiful gracious smile and assured me that everything will work out and be alright. She was able to help me out of a rut, and now I consider her like family, my little sister. She is the BEST, and makes this World of ours a BETTER Place. ☺️

My family member used TitleMax one time a long time ago and I just always knew about it. When I visited the office, the customer service exceeded my expectations. The staff was exceptionally efficient and accommodating, understanding that I was in a hurry, and they managed to complete the process swiftly. I initially thought the process might take an extensive wait, but it only took about an hour, including my visit to the tag office for the title transfer. Everything was completed in-person, and I didn't need to fill out any forms online, which streamlined the experience for me. The team at TitleMax was not only efficient but also genuinely helpful and attentive, which left a lasting impression.

I went in Cheraw office last week. I was helped by Allison. She very helpful and professional. She really made me feel like family. I would highly recommend cheraw branch and Ms ** any day of the week. She understood my needs and went out of her way to make sure I secured the loan. I was so happy.

Very courteous. Helpful. Your person in charge took very good care of me. I was in and out without any problems. Let me know exactly what I needed to do and where to go to take care of my car title. Thank You for being so helpful when I needed it.

I had used the services of TitleMax before. I went with them again, and my experience was quite satisfactory, particularly in terms of customer service. It was convenient; I was able to complete my business in less than an hour.

I've been a customer of TitleMax for over 15 years now. Throughout this time, the service has remained consistent, and the staff have always been respectful and knowledgeable, effectively addressing my questions. My overall experience has been positive, and I appreciate their reliability.

Oscar was great. He got my loan and he always arrives to help when most needed. I went the office on 10th in McAllen Texas and it's easy to find. I have done this three times already and everything is always easy and straightforward. The office is clean and smells nice. The parking lot is clean. And the staff is well dressed. They always explain the terms to me just in case I have questions and they are friendly and courteous.

The competitive pricing of TitleMax made them the standout choice for me. My interaction with the rep was impressive; she was efficient and ensured the loan application process went smoothly. The entire procedure took around 25 to 30 minutes. I'll recommend TitleMax based on my positive experience.

My experience with the customer service of TitleMax wasn't particularly satisfying, as I didn't receive what I wanted. The process took about an hour and a half, which added to my frustration. Reflecting on the whole experience, I found it disappointing and wouldn't rate it highly.

The lending process was smooth and punctual, taking about 30 to 45 minutes. During this time, the customer service representative was polite and notably helpful, which made the experience pleasant overall.

I went with TitleMax for a car title loan primarily due to its convenience. The experience at their office was positive. The customer service stood out, largely thanks to the two young ladies who assisted me—they were awesome.

I had a pleasant experience previously with their staff. They were welcoming and made the process straightforward. Opting for a title loan was a smooth endeavor and took only about an hour from start to finish. If someone were to ask me about my experience, I'd describe it as excellent due to how simple and efficient everything was. Furthermore, the online service provided by TitleMax was extremely user-friendly, making navigation a breeze.

My overall experience with their service was notably positive. The customer service stood out as excellent, and when I started the process, it took about five minutes, although I did encounter a minor IT issue that extended the wait. Despite this, the process was quick and easy and didn’t take too long. This ease made the experience worthwhile, and I'd describe it as fast and straightforward in nature.

My initial interaction with TitleMax was straightforward, and much of this was thanks to Christina, who stands out in my mind due more to our engaging conversation rather than just her name.

When I visited the office of TitleMax, the customer service experience was pleasant. The staff was friendly.

My experience began primarily online, and it continued to be smooth and efficient even when I visited the location. I found the process to be very easy. For anyone considering using TitleMax, I'd recommend ensuring you have all your documentation ready and, if possible, completing the online portion to save time.

The lending process at TitleMax was good. I told the rep I wanted to borrow as least as possible so I could pay it back faster. However, if I got a $500 loan and the interest is $109, I am not sure how much interest is that a month. I don't recommend anybody to do it because 9 times out of 10, you'll lose it.

Yes I have recommended Title Max to several friends. The people at title max in Commerce Ga was very helpful and understanding on explaining every part of the application and explaining each part of signing the contract on the title loan. Very professional people and was very comfortable with the whole process with the loan. Thank you title max and the Commerce team.

I've had a loan at TitleMax previously. I found their customer service to be exceptional—supportive and attentive. One thing I particularly appreciated was how straightforward the process was; everything was completed efficiently and in a timely manner.

My experience with TitleMax was truly excellent. Despite being accompanied by my kids, who can be a handful, the staff remained patient and professional throughout the interaction.

The customer service that I received with TitleMax was A1. The process wasn't long - it took about 30 minutes. I'd recommend them.

My previous management experience at places like Buddy's and Aaron's meant I appreciated good service and understood the challenges store personnel face. During my interaction with TitleMax, the representative I spoke with was super nice, sweet, and very helpful. We hit it off instantly given my background, and her service stood out as exceptional. The entire process was efficiently quick, taking only about 20 to 30 minutes. Overall, my experience was awesome, and I'm very pleased with their service.

I had a referral from a friend to use TitleMax. I went with them and their customer service was good. I like that their process was fast. I was in and out in less than an hour.