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TitleMax Reviews

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About TitleMax

TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Visit www.titlemax.com
Pros
  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements
Cons
  • Pawns only available in Georgia
  • Loans only available in 14 states

TitleMax Reviews

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    3 featured reviews
    How do I know I can trust these reviews about TitleMax?
    • 4,977,043 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 75 - 225
    Verified purchase
    Staff

    Reviewed Sept. 1, 2026

    I had a Great experience. The staff was very knowledgeable and they made my experience very pleasant.

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    Verified purchase
    Staff

    Reviewed Sept. 1, 2026

    Summer was absolutely amazing. Very professional and friendly.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 1, 2026

    The lady I spoke to at TitleMax was really nice. Every question that I asked, she answered. She was really helpful in everything. She was awesome. I never have trouble communicating with them. When I spoke to the lady and had some questions, she said I could call back any time. Everything went great. They really helped me out.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Aug. 31, 2026

    Kelly ** was amazing today, she was very helpful in fulfilling in getting a loan fast and easy, I’d definitely would recommend asking for Kelly to do your title loans, she had answered all my questions with ease and has made getting a loan the easiest I’ve ever experienced.

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    Profile pic of the author.
    StaffBillingLoan Process

    Reviewed Aug. 31, 2026

    I have a title loan with Title Max in Hudson Oaks. They have helped me a great deal with payment dates, I am self employed and do not always have my payment on the due date. They're super helpful, friendly and professional. I would recommend them to anyone needing any type of loan.

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    Verified purchase
    Loan Process

    Reviewed Aug. 31, 2026

    I’ve been using TitleMax for a month now. I was looking for a loan, and I went with them. I got a personal loan, and the lending process was great.

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    Verified purchase
    PriceStaffRates

    Reviewed Aug. 30, 2026

    The lending process at TitleMax was good. The process was straightforward and understandable. It took 20 minutes to complete. I also like the fact that they were straightforward about pricing, and that I can fill me in to pay off my principal if I don't want to go the whole time I signed up for.

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    Verified purchase
    Staff

    Reviewed Aug. 29, 2026

    I had a great experience. The agent was so patient and help me with everything I needed to be done. She is a great agent and I would definitely recommend my friends.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 29, 2026

    My experience with TitleMax’s lending process was great. It was quick and easy, and the reps were nice. This was my first time working with them, and I would visit again. They did good. I would advise a friend to go there.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2026

    Sandra was outstanding! Her customer service skills was through the roof! She was pleasant. Very friendly.

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    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Aug. 28, 2026

    My daughter was using TitleMax, which is why I tried it, and the lending process was nice and good. The rep was great because of her attitude, her pleasantness, and her smile. She was a genuine person, didn't have an attitude, and was down-to-earth and honest. She made it easy and comfortable. The experience was great too, and I’d recommend that my friends go there.

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    Verified purchase
    StaffBilling

    Reviewed Aug. 27, 2026

    It was a seamless process, extremely professional, payment on the spot and clear terms. Staff friendly and knowledgeable.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 27, 2026

    I am very happy I went to this place, TitleMax on Market St., very professional staff, and very helpful, I would recommend this place to everyone.

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed Aug. 27, 2026

    I did an online loan request, and TitleMax accepted me. Their customer service was wonderful. The application process was long, but it was okay. The worker was nice as well. My experience was overall easy.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Aug. 26, 2026

    Juan was the first one to help me. He made everything easy. I'm not sure the second person's name was but she was great. Made everything easy. I would recommend, if you are wanting a good place to get a title, note or a personal loan. Yes, it just may be high, but they are very helpful. You don't get penalized for paying the loans off. Early and they are very, very friendly.

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    Verified purchase
    StaffLoan Process

    Reviewed Aug. 26, 2026

    My experience with TitleMax was good. They explained everything. The lending process went smoothly and easily. It took 35 minutes to complete. The rep I worked with was nice as well. TitleMax is a good way to get a loan.

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    Verified purchase
    Rates

    Reviewed Aug. 26, 2026

    I was referred to Titlemax by a friend, and I used to hear the infomercials on the radio. It was convenient and very close to my home, so it made more sense to go with them. The lending process was simple and it took about 45 minutes. Overall, I would try it again. I would definitely rate my Titlemax experience 5 stars.

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    Verified purchase
    Staff

    Reviewed Aug. 25, 2026

    Very friendly. Doesn't take too long. Nice clean office inside and outside.

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    Profile pic of the author.
    Staff

    Reviewed Aug. 25, 2026

    Bradley was the one that helped me out. He was, is very friendly and helpful. Explains everything to your understanding. They know how to make you feel comfortable with them.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Aug. 25, 2026

    TitleMax was respectful and polite. It's my first time getting a loan and it was a good experience. I would go back. I would refer them and tell others it was an easy process, and that they were able to approve me for a good amount when I ended up needing some fast cash.

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    Reviewed Aug. 24, 2026

    Great experience. Will definitely recommend to friends and family.

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    Profile pic of the author.
    Staff

    Reviewed Aug. 24, 2026

    Ms. ** was amazing and very sweet and helped me every step of the way.

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    Verified purchase
    Customer ServicePunctuality & SpeedLoan ProcessRates

    Reviewed Aug. 24, 2026

    I live over by Titlemax, and I've seen the signs. I took out a personal loan and the customer service was great. The process was quick too. The rate is a little high, but I needed the loan, so I had to do it. Overall, I had a great experience.

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    Verified purchase
    PriceStaffLoan ProcessRates

    Reviewed Aug. 23, 2026

    Their rates were cheaper with TitleMax. I got a title loan from them and the process wasn't easy, but it wasn't hard. It took about 45 minutes. The reps were real nice and helpful. If you need TitleMax, give them a shot. They're pretty good.

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    Verified purchase
    StaffTimeliness

    Reviewed Aug. 22, 2026

    You'll walk away with some cash on the same day. I walked out of TitleMax with $300 for a 2016 Chevy. The rep said he would put in some numbers, and they would come back, and they could go up throughout the day. But right now, he can offer me 350. I was in a tight spot with my kids, so I did it. It took 20 minutes. The rep said he was the general manager. He was good. I got along with him. We can talk.

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    Staff

    Reviewed Aug. 21, 2026

    Best experience! Friendly service, lovely atmosphere, and everything was wonderful. Highly recommend!

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    Profile pic of the author.
    Customer ServiceStaff

    Reviewed Aug. 21, 2026

    This Title Max has the best customer service. Miss Charlotte is so personable. She really cares about her customers. It's not just a job. She takes it personal. When you're in a pinch and need help this location is the place that makes you feel like life is gonna be ok again. Thank you Charlotte from Title Max.

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    Staff

    Reviewed Aug. 21, 2026

    Casey was amazing. She was super friendly and explained everything in detail. She made everything so simple. I will definitely use Title Max in Lenoir City again.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 21, 2026

    Someone had told me about TitleMax. Then, I also got on ChatGPT, and it told me it was the number one preferred. I went with them, and the application process was very easy and smooth. The employee handled everything. She was easy to talk to and she engaged a lot. I really liked her. It was also quick. It took only 10 minutes. It was a good experience.

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    Customer Service

    Reviewed Aug. 20, 2026

    The process was really easy and the customer service was impressive. I felt like I was working with a friend in the whole process and everything went seamlessly. Will definitely recommend.

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    Profile pic of the author.
    Loan ProcessHonesty & Transparency

    Reviewed Aug. 20, 2026

    TitleMax in Calhoun Georgia lied to me and refuses to pay me my 50.00 refer all fee. The loan also took an extra half day to close because no one would honor their process and I had to return to the store several times missing work in order to finally get my funds.

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    Profile pic of the author.
    CoverageRefunds & PayoutsBillingLoan ProcessRates

    Reviewed Aug. 20, 2026

    Let me tell you, these reviews are probably written by the merchant themselves, because they do not leave a trail of happy customers, as this review site appears. Let me tell you what these reviews are not. They have a dark secret about how they operate. You are most likely going to lose your vehicle to them. So be it understood that the outcome is not in your favor. They have it shown as though your loan comes from a third party, another company that gives you a great interest rate of like 7%. But then they show themselves as the loan manager.

    Their payment is extremely high and does not pay a dime of principal. Plus, in Texas, they only give you 5 months to pay off the note. So get this straight: If you borrow 1000.00 your payment will be about 250.00 to the third party; then the management payment would be about a 1000.00 per month. So if you pay 1250.00 per month, you will keep your vehicle. If you pay 1000.00 per month, you will make all your payments appear paid, but at the end of 5 months you will lose your ride because you will show as not having paid a dime on your loan for 5 months.

    Get this part as well: they will say you can not legally renew the loan or get an extension or anything. They will take your ride. And they show no mercy. I lost three vehicles to them at one time, and I paid back more than I borrowed, and still they got all my vehicles. Buyer Beware. Consumer Affairs needs to leave this up, or they are covering for these people. These reviews I have been reading are not accurate. The one I am stating is accurate.

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    Verified purchase
    StaffBillingLoan Process

    Reviewed Aug. 20, 2026

    I saw TitleMax on Facebook, and I also know a friend who lives in Cobb County in Marietta who told me about it. I went online and looked at some of the reviews, which made me decide to go with them. The lady was sweet, funny, and personable, which made the lending process better. She understood our situation and was very informative about the information pertaining to the loan. She also let me know that we were able to get more than what we asked for. The whole process took less than 50 minutes, from in to out. As soon as I gave her the debit card, the money was put on it within less than 10 minutes. The experience helped us with our high electric bill and utilities. It was a nice experience with TitleMax. The ladies in the office were very friendly, personable, and seemed to care about their customers.

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    Punctuality & SpeedStaff

    Reviewed Aug. 19, 2026

    Veronica was amazing. Super helpful. Sweet and very professional and very fast! Thanks again.

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    Verified purchase
    Staff

    Reviewed Aug. 19, 2026

    Everyone was so nice and helpful. I repawned my title and they didn't judge or act snooty.

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    Verified purchase
    StaffBillingLoan Process

    Reviewed Aug. 19, 2026

    An employee at the New Caney TitleMax named Caleb was fantastic. He helped me understand how loans worked and made things very easy for me by providing options and the best payment possible. Very flexible!

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    Verified purchase
    Staff

    Reviewed Aug. 19, 2026

    My agent was great. She helped me out a lot. Very friendly as well.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Aug. 19, 2026

    I went online and applied for a loan, and TitleMax responded to it. I went into the store and the lending process was smooth and took about an hour. I put my information in the system, and it got approved. I signed the paperwork and got the loan. The rep was nice and explained everything throughout the process. Others should try TitleMax. It’s easy.

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    Verified purchase
    Loan Process

    Reviewed Aug. 19, 2026

    I've known about TitleMax in my neighborhood. I got a Payday loan. It wasn't easy because I had to come back a second time. That was my fault because I didn't have all my documents. I needed a bank statement. Go and try it out.

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    Verified purchase
    Staff

    Reviewed Aug. 18, 2026

    Excellent service & kindness! Salesman was compassionate, caring, & professor at the same time.

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    Verified purchase
    Staff

    Reviewed Aug. 17, 2026

    I can't remember the young lady name but she was great. She was so notable. She helped me with everything.

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    Staff

    Reviewed Aug. 17, 2026

    Daniela ** was very helpful and friendly. I appreciate the service that she provided.

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    Verified purchase
    Price

    Reviewed Aug. 17, 2026

    Very low offer. They didn’t even give me half of what my truck is worth

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    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed Aug. 17, 2026

    The lending process at TitleMax was really quick. It was 20 minutes at most. I was surprised. Their rate was kind of high, though. But it was cool doing business with them. They were great people.

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    Staff

    Reviewed Aug. 16, 2026

    I had such a great experience at TitleMax, and I have to give a special shoutout to Ms Patricia at the Covington Pike location here in a Memphis, TN. She was absolutely awesome. She’s so helpful, patient, professional, and genuinely kind. She took the time to explain everything to me and made the whole process feel so much easier and less stressful. You can really tell when someone actually cares about helping their customers, and she definitely does! Thank you for making my experience such a positive one. TitleMax is lucky to have someone like her on their team! 💕👏🏽

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 16, 2026

    My sister told me that TitleMax is a good title company. So, therefore, I went with them. The application process was very easy and smooth. Everything was okay to me. Their reps were very professional and prompt, and they helped me with the process. I told my friends that it was a good experience. If they wanted to do it, I’d recommend TitleMax.

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    Verified purchase
    Customer Service

    Reviewed Aug. 15, 2026

    Great job to everyone at this location. The customer service is 100% at all times.

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    Staff

    Reviewed Aug. 15, 2026

    Crystal was very courteous and knowledgeable. She explained everything and made the process smooth and easy.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 15, 2026

    I used TitleMax once, and the experience was pretty good. Their customer service rep was thorough. She explained a lot and explained how the process works. So, it was very understandable.

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    Verified purchase
    Staff

    Reviewed Aug. 14, 2026

    My experience with TitleMax was good. The application took 45 minutes. However, they could improve the amount that they are giving for the cars. They are going by how old the model is or if it's in good shape. They could have given a little bit more. But the rep I worked with was professional and thorough. I was very satisfied with my experience.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    It was a very smooth, very easy process. Mayra, who helped me, was very nice and helpful. I will definitely recommend the Jimmy Carter office.

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    Verified purchase
    Customer Service

    Reviewed Aug. 13, 2026

    I rode past TitleMax on the street and saw it, and I went with them. The customer service was good.

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    Customer ServiceStaff

    Reviewed Aug. 12, 2026

    Professional and friendly customer service representative that utilized her expertise by making the client comfortable (Ariana). Thank you

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    Customer ServiceTech

    Reviewed Aug. 12, 2026

    Cannot get a Person to talk to, just a robot. Phone number does not exist. My contract needs to be looked over by attorney.

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    TitleMax
    Response from TitleMax

    We understand you’re frustrated, Gwendolyn. Please reach out to us at 1-888-869-4522 so we can work together to resolve any issues.

    Verified purchase
    PriceRefunds & PayoutsStaffBillingLoan Process

    Reviewed Aug. 12, 2026

    I was supposed to pay my loan for 12 months, but I ended up paying it right away. I just paid the first payment. And right away, I paid the rest of it. TitleMax told me I could pay the 700 something in the first two payment, and that's what I did, but they charged me more than what it was. Other than that, the rep was nice and helpful. The lending process took less than 30 minutes.

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    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed Aug. 12, 2026

    My experience overall with TitleMax was good. They asked me a series of questions about work, and they were asking about the type of car that I drive. Nothing too personal. But mainly, about how I'll be able to pay the money back. It wasn't like a badgering type of situation. It was pretty smooth. The rep had really good customer service.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 11, 2026

    Brian was very professional and polite. He got me in and out quickly. I would definitely recommend friends and family to the Charlotte Pike location.

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    TitleMax
    Response from TitleMax

    Thanks for sharing, Brandy!

    Verified purchase
    Sales & MarketingStaffLoan Process

    Reviewed Aug. 11, 2026

    I found Titlemax through an ad on social media and the first time I took out a loan, the process was simple, for the most part. It was seamless and it took about 15 minutes at the most. The rep was really nice, friendly, and informative. I had a good experience and if someone was looking to get any extra cash, then I recommend that they go to Titlemax.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Aug. 11, 2026

    Getting a title loan from TitleMax was quick and easy. My lending processor was very good. She was a very people person. Overall, I had a decent experience.

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    Punctuality & SpeedStaff

    Reviewed Aug. 10, 2026

    Very helpful and sweet. Understanding. Fast and will do it again.

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    TitleMax
    Response from TitleMax

    We're glad you had an excellent experience, Jodie!

    Profile pic of the author.
    Customer Service

    Reviewed Aug. 8, 2026

    She was great, made it easy and enjoyable with great customers service to myself and also spouse. As a person like myself that don't enjoy having to go inside businesses to handle what I need, she made me feel as if I wouldn't have any kinda problem go back into see them. Thank you.

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    TitleMax
    Response from TitleMax

    Thanks, Lillian! We’re glad you enjoyed your time at your local TitleMax.

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed Aug. 8, 2026

    Daniel came through with excellent customer service. Explained everything in detail, and made sure my experience was a very positive one.

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    TitleMax
    Response from TitleMax

    We are delighted to hear you had a pleasant experience, Chris!

    Profile pic of the author.
    Customer Service

    Reviewed Aug. 8, 2026

    Great customer Service Mary Lou the whole doing a great Job. Thank you TitleMax.

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    TitleMax
    Response from TitleMax

    Thank you, Malachi! Let your local TitleMax know if you need anything.

    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Aug. 7, 2026

    I got a loan from TitleMax in San Benito. Lourdes helped me. I was approved for 2k but only ask for $800. I know that I could afford to pay $800 with no problem. I left the store with $800 however the TM app showed $1200 available funds with a click of a button. My car got repoed on Monday and I was not allowed to pay and keep my car. I was stranded at Walmart and felt my life was over. I will recover mu car today for $1000. The store associates did care the stress and financial hardship this has put in me. If possible avoid Title max. The interest and late fees are extremely high. They don't care about their customers.

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    TitleMax
    Response from TitleMax

    Thank you for sharing your feedback, Griselda. Our team members work very hard to understand and meet our customers’ needs. Please reach out to us at 1-888-869-4522 to discuss your experience.

    Staff

    Reviewed Aug. 7, 2026

    My experience with Naydelin at the Prince location was fantastic and very professional.

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    TitleMax
    Response from TitleMax

    Thank you for sharing, Breanna! We're glad you had a great experience at your local TitleMax.

    Staff

    Reviewed Aug. 6, 2026

    Ashley was very nice, she guided me through the process and made sure I knew what each step was going to be.

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    TitleMax
    Response from TitleMax

    Thank you for sharing, Brian!

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    Staff

    Reviewed Aug. 6, 2026

    Dale was absolutely amazing, she was able to answer every single question we had. She truly went above and beyond helping us. I wouldn’t recommend a better Titlemax than the one in Griffin!

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    TitleMax
    Response from TitleMax

    Thank you for sharing with us, Alicia! We're glad you had a pleasant experience.

    Profile pic of the author.
    Loan Process

    Reviewed Aug. 5, 2026

    Title Max is a good Company to start a loan. I recommend title max to anyone.

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    TitleMax
    Response from TitleMax

    Thanks for sharing, Brenda!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 5, 2026

    I was just googling, and TitleMax responded back to me and I just talked to them. Their representative was very nice and very thorough on every question that I needed to know. She made me feel comfortable in my decision. I applied and the process was very quick and easy.

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    TitleMax
    Response from TitleMax

    That’s great to hear, Penny! We are glad you had a pleasant experience at your local TitleMax.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 2, 2026

    The customer service with TitleMax as well as their application process were good. Overall, they help you a lot. They did that when I had to pay on something else.

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    Verified purchase
    Staff

    Reviewed Aug. 1, 2026

    I was unsure of the right solution to meet my needs and Sequoia made my visit extra special by putting me at ease and letting me know she would take care of me. She was very knowledgeable and professional and I walked away with funds that I needed.

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    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffLoan Process

    Reviewed Aug. 1, 2026

    I live close by TitleMax, and I've seen the commercials as well. I went for an in-store personal loan and the process was good. It was quick too. TitleMax is a good company and the workers are real friendly. I needed some extra money to pay for rent, and it helped out.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRatesTransparency

    Reviewed July 31, 2026

    Exceptional Professionalism and Transparent Service from Yadi! I had the pleasure of working with Yadi at TitleMax, and the experience exceeded all my expectations. From the moment I walked in, Yadi was incredibly welcoming, empathetic, and professional. She took the time to understand my situation without making me feel rushed or judged.

    What impressed me most was Yadi's absolute transparency throughout the entire process. She meticulously explained all the terms, payment schedules, and interest details, ensuring I fully understood my commitments before signing any paperwork. Yadi broke down complex financial terms into simple, accessible language, which made me feel confident and secure in my decision.

    The vehicle appraisal and approval process were remarkably fast and efficient, thanks to Yadi's organized and diligent approach. I was able to secure the funds I needed much quicker than anticipated. If you are looking for a reliable, respectful, and highly competent professional to guide you through a loan process, I highly recommend asking for Yadi. Her dedication to outstanding customer service is truly commendable.

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    TitleMax
    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    Staff

    Reviewed July 31, 2026

    They fought for me, And I Blessed 🙏 to a guy as good as Regal, real sharp businessman. He took care of everything for me. Outstanding job. Thank you. 👍

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

    Verified purchase
    StaffBillingLoan ProcessTransparency

    Reviewed July 31, 2026

    I selected TitleMax because I needed money right at that moment, but it was explained to me totally different during the process than when I went to make a payment. It was kinda reassured to me. The explanation process of getting the loan could be improved. Other than that, the representative I worked with did fine. She made sure I was able to get the loan, and she assisted me and got me taken care of. I was trying to get a bill paid, and working with TitleMax helped me get a few of them paid with the amount that I was given.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

    Verified purchase
    Contract & TermsStaff

    Reviewed July 30, 2026

    TitleMax is amazing. Their reps are friendly and professional, which means a lot to me because I work in a professional world. They're not making you feel bad because you need help. In this day and world, the way people treat you sometimes makes you feel less because they know you need the help at the moment. I didn't get that feeling. I was shocked. I was enriched in the process. Overall, my interaction is a professional business agreement. It was a good experience. I would definitely, in the future, deal with them moving forward over anyone else. I am very appreciative, grateful, and I felt very respected.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Customer ServiceStaff

    Reviewed July 29, 2026

    I called to find out the process for my friend. Ms Esmeralda was very efficient, knowledgeable, and kind. She assured me she'd be most helpful with my friend. I feel like my friend will be well taken care of and I certainly will tell my friend to call TitleMax and ask for Esmeralda! Thank You! Deb G.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    StaffLoan Process

    Reviewed July 29, 2026

    I see TitleMax every day when I go down Memorial Drive. I did a title loan with them and their process was good. It took about 30 minutes, and the rep was very kind.

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    StaffLoan Process

    Reviewed July 28, 2026

    My sister told me about TitleMax and I did a title loan on my pick-up truck. The process took 30 minutes and I had an excellent experience. The rep explained everything and was very helpful on how everything worked.

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    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Customer ServiceStaffLoan Process

    Reviewed July 27, 2026

    I've used TitleMax about 15 years ago on a title loan. They have a building right across the street where I work, so it was very convenient. I went on there again. Their customer service team was very helpful and knowledgeable. The process took maybe 45 minutes. They took care of everything right then. I don't do computer stuff. So, anything they needed, they took care of it for me. My experience was fantastic.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Staff

    Reviewed July 26, 2026

    Everything was good with TitleMax. The guy did a good job. He was very helpful. I appreciate TitleMax and I've used them before as well.

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    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Punctuality & SpeedRefunds & PayoutsStaffLoan ProcessRates

    Reviewed July 25, 2026

    My bank is right beside TitleMax in our town, so I've already seen them. I live in a small town and when I went in their office, I knew the people there. So, I worked with them to get a title loan on my truck. Their process was very good and their reps were great. I'm from Henderson and that office in general was very laid-back. It was very professional and had a very good environment. The rates and terms of the loan were normal, and the whole process was completed in an hour. It was a quick loan, which was paid back.

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    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    Customer ServiceStaff

    Reviewed July 24, 2026

    Katherine at the Loganville Ga. Location was definitely 5 Star customer service. She was very knowledgeable and explained the process step by step. I felt very comfortable making the transaction with her. Will return if needed. Thank you.

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    Response from TitleMax

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    Punctuality & SpeedBilling

    Reviewed July 24, 2026

    Title Max is the best, I can't believe how they nice to the customer, my account has been hacked, I was not able to pay the payment. They are still waiting for me, I really appreciate it. Thank you title max

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    Punctuality & SpeedLoan ProcessRatesTransparency

    Reviewed July 24, 2026

    I was referred to TitleMax by someone else who used their services before and when I went to the location to get a title loan, I had a great experience. I uploaded the documents partially online and it was easy. TitleMax should have more transparency on loan duration, though. I would refer people, but I would let them know that it has a high interest rate of about 20%. So, if you need a serious loan with low interest, it’s probably not the place for you. But it is if you need a quick turnaround on your money.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Staff

    Reviewed July 23, 2026

    Ashley, She is very professional but also very friendly. This is the kind of person everyone needs working for them.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Reviewed July 22, 2026

    My experience with TitleMax was good. I was referred to them and they were the closest to me. Their process was really easy. I've never done it before, but they provided good support. They were very direct in explaining how it would go and what would happen.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Customer ServiceStaff

    Reviewed July 21, 2026

    The customer service team a TitleMax were some of the nicest guys. It's nice to see, especially young guys, to be respectful and not to make you feel bad. They went beyond, and they were so helpful. Us old people don't know too much about technology, and they helped too. They explained everything to me. In fact, I dealt with TitleMax in the past. It's always been a decent company.

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    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Loan ProcessRates

    Reviewed July 20, 2026

    I got a loan from TitleMax. They took my title. They people in the location that I went to asked me questions and I asked them questions, and they were really nice. They told me all about it. The process didn't take that long. It took at least about an hour. The rate and terms were good as far as what they told me. I'm glad that I went in there, and I'm glad that I borrowed from them.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    StaffLoan Process

    Reviewed July 19, 2026

    Everyone was so friendly and was right down to business. Explained everything, didn't make me feel stupid. They went up & beyond to help us. Great people.The woman explained the due dates and how we could pick the right one for our loan and our budget.

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    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    StaffLoan Process

    Reviewed July 19, 2026

    I went by the TitleMax store and applied for a loan. It took about an hour and the rep was friendly. I was approved, and I received the cash. TitleMax got me out of a temporary bind. If you're in a bind and you need some extra emergency cash, TitleMax is a good place to go to.

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    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Punctuality & SpeedLoan Process

    Reviewed July 18, 2026

    A friend told me about TitleMax. TitleMax said they would work with me as opposed to other companies. The ladies in the office were nice. I got a loan effectively, quickly and easily. It took 45 minutes.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Refunds & PayoutsStaffLoan ProcessRates

    Reviewed July 17, 2026

    I needed money and decided to get a title loan from TitleMax. It took about five minutes and the reps were good. I didn’t like the interest rate because it was high, but I got to do what I got to do at that time. I paid it off and got out of it, and that’s what I’m gonna do again. That way, I won't owe them more. I’d just get my truck title back. They said I had to pay for the title transfer for the loan and that's not fair. But it comes out of the money they loan to me. They gotta make money somehow or another. They have their rules and I go by them, and that’s just the way it is. They're making money, so they know what they're doing. If you don’t like the rules, just slide out of the way.

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    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    PriceStaff

    Reviewed July 16, 2026

    Andrea ** help was so unique and timely that its worth cannot be measured in money. Sincerely, Micheal **

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    Response from TitleMax

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    Customer ServiceStaffTimeliness

    Reviewed July 16, 2026

    The TitleMax reps were courteous to me. They were good. Their communication was what really stood out to me. I went in the store, and the lending process didn’t take long. It took about 10 minutes. Then I received the funds the same day through MoneyGram.

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    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

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    Staff

    Reviewed July 15, 2026

    My first time meeting with Daniel was very encouraging. His door entry point welcoming brightened up atmosphere for a relaxed business transaction. He was very attentive, polite and professional in dealing with my situation.

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    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Staff

    Reviewed July 15, 2026

    Had a wonderful experience at Toccoa, GA location. Very friendly and helpful service. Very nice people.

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    Response from TitleMax

    Thanks for choosing us and sharing your experience!

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    StaffLoan ProcessRates

    Reviewed July 13, 2026

    I was hesitant bout getting a loan but I decided to get the details and pick the Duncanville location, met with friendly staff and process was easy breezy. Jocelyn was very knowledgeable and made sure i understood the interest amount and payoff options.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Customer ServicePunctuality & Speed

    Reviewed July 10, 2026

    Polite and fast. Good communication. Would recommend TitleMax on Telephone Rd.

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    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    Customer ServiceStaffLoan ProcessRates

    Reviewed July 9, 2026

    TitleMax’s customer service was great. They were ready to serve me, and they helped me immediately. They were very nice. I got a title loan. I brought my title with me, and they did the rest. It went great. It took them 45 minutes to an hour to get everything done. I thought it would be faster. But it was fine. The interest was somewhere around 28, which seems pretty high. But it is what it is, and I had to do what I had to do. And I'm hoping to get it paid off before I have to pay a bunch of interest.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Staff

    Reviewed July 8, 2026

    Brandi ** was so amazing, she answered all my questions and help me understand all the things I needed to do. She is very professional but also very friendly. This is the kind of person everyone needs working for them. Thanks Brandi.

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    Response from TitleMax

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    Staff

    Reviewed July 8, 2026

    I went into the office at six thirty pm and they were closing at seven pm. Thanks to the courteous and kind service of the management there, they were able to take care of me and get me out by seven p m. Satisfied, thank you. Totally satisfied.

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    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

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    Customer ServiceOnline & AppStaffLoan ProcessRates

    Reviewed July 8, 2026

    The lending process with TitleMax was short and sweet. Their customer service stood out to me. Their rep explained everything and made it easy to understand. The application took a little longer only because I messed up on my end. She just told me that I was approved and I got a text message, too. So it made it short and sweet. Her personality was top tier. She was funny and great and she explained everything down to the T. I understood everything. I applied for a title loan, and they required the title and then my ID. I had the title on my phone. She was great with that. Normally, when I get a loan from somewhere, I don't understand it. TitleMax helped me understand what I was getting. The rep also helped me understand the interest process and to get it refinanced if I wanted to just in case I get in a bind. Overall, I enjoyed the experience because it didn't take too long and that's what I didn't want to happen.

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    Response from TitleMax

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    Punctuality & SpeedStaff

    Reviewed July 7, 2026

    Coleman and Rex were awesome!!! They were very helpful, kind, punctual and thorough. I would recommend Titlemax to anyone.

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    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Reviewed July 7, 2026

    Everything went okay in my application process at TitleMax. It only took 20 minutes. The people were good, as well. TitleMax is a good place.

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    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

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    Punctuality & SpeedStaffLoan Process

    Reviewed July 6, 2026

    I had a nice experience with TitleMax. The young lady who helped me was very helpful and she explained everything good to me. She got me in pretty quickly. So, it was good. I really liked that I didn't have to be in there for an hour. The approval process was fast. It was just a click of some buttons. TitleMax helped me because I needed the loan.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    StaffLoan Process

    Reviewed July 5, 2026

    The lending process with TitleMax was simple and easy. We went in there, they requested my information and the whole process was completed in about five minutes. The rep who helped me was wonderful, and it was a great experience. TitleMax is a good place to get a loan from.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Customer ServiceStaff

    Reviewed July 4, 2026

    I've known about TitleMax for a long time. It's just that at this moment I needed some assistance; that's why I went there. I put a lien on my car. The overall lending process was good. The person who assisted me was very good and very customer service-oriented. She was very knowledgeable and very friendly. When I got there, she was the only one there, and she was answering phone calls. And she also apologized every time she was interrupted.

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    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Punctuality & SpeedStaffRates

    Reviewed July 3, 2026

    I Googled TitleMax reviews to see how well they handle business. I went in there with my title and they were able to give me some options and get me approved fairly quickly. It was a very quick process. Cameron was absolutely amazing. He was super sweet. He was very informative, detailed, knowledgeable, and helpful. Everybody in that office was very friendly. The interest rate is a little high but the process was very simple and understanding.

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    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Refunds & PayoutsStaffBilling

    Reviewed July 2, 2026

    The agent went through everything and made me understand how the payments and everything were going to work. The application process was very easy. I got a little lower than what I should have got. But it is what it is. TitleMax is a good and helpful service. They helped me get the money that I needed to pay my bills. I'm extremely satisfied.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Customer ServiceSales & MarketingOnline & AppRefunds & PayoutsStaff

    Reviewed July 1, 2026

    TitleMax helped me out a lot. Their lending process was easy and took about 20 minutes. I did it in the store and the rep who assisted me was nice and wasn't pushy at all. I wasn't coerced or pushed to sign any papers, and she left it up to me. Then, I received my funding in one minute through my bank. I haven't paid my first fee yet but I know that you can download the app, o up to the store, or go through your bank, to do that. Also, I like the part where when you have to give them your information, they can do it on your phone rather than you have to get paperwork and bring it back. So it's very convenient.

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    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

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    Customer ServicePunctuality & SpeedLoan ProcessTransparency

    Reviewed June 30, 2026

    You're not use this company. They are the same as Speedy Cash. They do not want to divulge this information. I got a title loan. Paid off the title loan in the amount that was due and I still after 6 months do not have my title. They're not transparent and very rude and when you have an issue they give you the runaround to different departments.

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    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

    StaffLoan Process

    Reviewed June 30, 2026

    When we went there for help, what a helpful ladies. Laura and Elizabeth help us when we need the most. I will recommend them to my family and friends when they need a loan.

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    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    Staff

    Reviewed June 30, 2026

    The experience was good and very helpful and friendly.

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    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

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    Loan Process

    Reviewed June 30, 2026

    Great place to get a loan when you really need it. Arteria was very nice!

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Customer ServiceStaffLoan ProcessRates

    Reviewed June 27, 2026

    I had good communication and conversation with TitleMax. The application process was pretty effortless. I was in and out. The rep was really helpful and did everything she needed to. I'd recommend them. TitleMax is a good company to work with. Anything with a title loan, you just have to be careful because it draws daily interest. But it’s part of the game.

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    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Customer Service

    Reviewed June 26, 2026

    Best experience ever! Customer service was 100%. Made things really easy and relaxing! Thanks Tabatha, we couldn’t of asked for a better person to assist us with our emergency funding! We will recommend these services to all family and friends.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Staff

    Reviewed June 26, 2026

    I’m so happy. Mrs. ** is great. She helped me out a lot.

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    Response from TitleMax

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    Punctuality & SpeedBillingLoan Process

    Reviewed June 24, 2026

    When I first walked in, the lady went above and Beyond to get me a loan. Get my title. My payment was 163... I had emergency surgery, and one month late and they were fast to repossessed my car. They didn't work with my situation. I suggest Lone Star Title Loan. They go Above and Beyond to work with people harsh times, and offer way more than Title Max.

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    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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    Reviewed June 24, 2026

    My experience with TitleMax went fine. The application process was simple. It only took 10 minutes. Everything was good.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Punctuality & SpeedStaff

    Reviewed June 23, 2026

    There this lady named Leah **. She was so nice. Helped me with everything I needed super-fast. I totally recommend Mrs. Leah.

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    Response from TitleMax

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    Staff

    Reviewed June 23, 2026

    The process with TitleMax took about four hours, which was long, but it was alright. The representative was cool. TitleMax is a great company to use and go through.

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    Response from TitleMax

    Thanks for choosing us and sharing your experience!

    Staff

    Reviewed June 22, 2026

    Professional and very organized and straight forward.. recommend this TitleMax.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Punctuality & SpeedStaff

    Reviewed June 22, 2026

    The lending process at TitleMax was quick and simple. It didn’t take more than 20 minutes. It was an easy process. The rep I worked with was great. She was very patient. She was letting me know everything that she was doing on the computer and the process. She took her pictures. She opened the door, and she checked everything.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Contract & TermsPriceStaffBilling

    Reviewed June 21, 2026

    I had a good experience with TitleMax. We sat down, did some stuff on the computer. They checked and make sure I had a clear title on my truck. And that was it. They took pictures of my truck. It was professional. I borrowed 600 bucks. If I paid the whole thing off tomorrow, it will only cost me $770. If I only make the minimum monthly payment, I don't pay it off until I've paid almost $4,000.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Customer ServiceStaff

    Reviewed June 20, 2026

    Go and get TitleMax because it's an opportunity. If you need the money, you can get it. I had an excellent experience with them. I love the ability to get the money right away. The people who work there are good with customer service. They answered my questions. That moment was the perfect time that I needed the money, so TitleMax gave me the opportunity.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Customer ServicePunctuality & SpeedStaff

    Reviewed June 19, 2026

    I had an amazing experience at TitleMax thanks to Angie! She was incredibly friendly, professional, and took the time to explain everything clearly. The whole process was quick, easy, and stress-free. Angie went above and beyond to make sure I felt comfortable and answered all of my questions. Her excellent customer service and positive attitude made a huge difference. If you’re looking for someone who genuinely cares about helping customers, I highly recommend asking for Angie at TitleMax. Thank you for making the experience so smooth and pleasant!

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBillingLoan Process

    Reviewed June 19, 2026

    I had dealt with TitleMax, but I paid out my loan and went back to them. Someone called me, and I took out a personal loan. They were fair and understanding. I made my payments on time. TitleMax treated me with courtesy and respect, and I keep coming back to them. They are very fast. They helped me out financially good. I never had a problem with them, regardless of what everybody says. Don't believe what you hear. Go and experience it for yourself.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Reviewed June 18, 2026

    Overall it was just an okay experience since they were having issues with the Internet, what should have taken 30 minutes took an hour and a half and when I inquired about using the restroom I was informed they didn't have one for public use.

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    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

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    PricePunctuality & SpeedStaff

    Reviewed June 18, 2026

    The lending process with TitleMax was quick and easy. Their representative was very professional. He helped me through the whole process. It was at the last minute. They were getting ready to close but he didn't rush me or try to push me out. It was 10 minutes before they closed. He was able to stay and still assist me and get it done before he left. It took 30 minutes. They did everything. Took pictures. And it was within 10 minutes after the picture was taken of the vehicle, they gave me a quote on what they would be able to allow me to take. It allowed me to take care of the situation I had at the last minute.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    StaffLoan Process

    Reviewed June 18, 2026

    I had a great experience with TitleMax. My representative, Olga, was very kind, talkative, and most of all helpful. She walked me through the whole process from start to finish and without her help I wouldn’t have understood the whole title loan process. She is an asset to TitleMax. Thanks Olga!

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Staff

    Reviewed June 18, 2026

    The staff is very welcoming and understanding people, will recommend them!

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    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 17, 2026

    TitleMax helped me out well. It was quick and good communication. I had to have proof of my job, my ID and my card where I wanted the money to go to. I liked the way the lady who I talked to conducted herself. You might not get what you want the first time, but you will get some money if you are going through a hard time.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    StaffRatesSales Tactics

    Reviewed June 16, 2026

    Skyler at Title Max, Topeka, KS really went out of his way to help us with our request. He had several difficult items that came up and just kept pushing on to help us. He deserves his 6 stars ****** on a 5-star scale in my rating!!! Thank you, Skylar...

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Customer Service

    Reviewed June 16, 2026

    TitleMax was 10 minutes away from my home. Their lending process is very easy, considering I've used them five times now. Their customer service is good. I enjoy them.

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    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

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    Customer ServicePriceStaff

    Reviewed June 15, 2026

    I use TitleMax because it's right there where I can see it. It's quite convenient. Their lending process was great. I only got $400 and they still called me, they texted me, let me know that I still can get up to 800 something dollars, but I'm not going to do that. I just started. So, I want to get this paid off first. My representative was great. She took her time. She was patient and showed me everything that I needed to sign. Some people rushed through stuff and think you're supposed to catch it, but she took her own time and showed me every little thing at the time what it was going to be and how much everything was going to cost.

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    TitleMax
    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    Loan Process

    Reviewed June 14, 2026

    TitleMax seems more credible than these shady places. The loan process went wonderfully. The ladies behind the counter were awesome. It took us about 10 minutes to complete the process. I've been there before. She knew me by face. She made sure we were comfortable, and I really enjoyed talking to her. I've been using TitleMax off and on for a few years. They make it easy to borrow money and pay it back. They check in to see if you need anything when you're in between title bombs. Overall, it was a good experience.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed June 13, 2026

    It was easy to communicate with TitleMax, and their people are friendly. I just got a title loan from them within the last 30 days. They asked for an ID and the title. The process was quick. It took around 15 minutes. I worked with a polite young lady. I would refer TitleMax. The experience was black and white. There were no tricks about it.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Refunds & PayoutsStaffBilling

    Reviewed June 12, 2026

    My experience with TitleMax was good. The worker was willing to work with me. The total process took a little less than an hour. Everything is good. Working with TitleMax helped me learn how to save. If you need it, they will help you as much as they can. If you don't have the full amount to pay, they give you an extension, which is good. You have to at least have 500 saved up just in case you don't make it because they're very accepting and understanding. Making the payments was easy. They sent me a text message. I clicked the link, and then it went to it. It showed me how much I can pay for the extension or if I can pay the full amount. I got it done in less than a minute.

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    TitleMax
    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

    Verified purchase
    CoverageLoan Process

    Reviewed June 11, 2026

    This is my sixth title loan with TitleMax. They have been there by my side to assist if I needed extra resources to cover expenses. TitleMax is Awesome and I will recommend them to any friend or family.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed June 11, 2026

    I love TitleMax. The girls at the location I went to are so sweet. They are wonderful and very pleasant. When I first walked in the door, they said, “Welcome to TitleMax. I'll be with you in a minute.” I love the environment. They gave me the good vibe as, “I'm here to help any way I can.” I took out a personal loan, and everything got approved in about two seconds. It was fast.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    StaffLoan Process

    Reviewed June 10, 2026

    Mr. ** was very professional in explaining the loan process. Also very clear and concise with the information. Made obtaining the loan a good experience. He also explained loan process and repayment plan in full.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    StaffLoan Process

    Reviewed June 10, 2026

    I applied for a title loan from TitleMax and my experience was good. I'd give them 5 stars. They were very nice and very helpful. Everything took less than a hour.

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 9, 2026

    My first visit was a appointment that I made online. When I walked in the store the clerk never acknowledged me. He was busy however he could have greeted me. I left after about 10 minutes. I went back a couple of days later and the same clerk was there working no other customers were there. So I got immediate attention. His customer service was ok. His knowledge of the process was sufficient. I was very disappointed and distracted by his tongue ring. I felt it was unprofessional and inappropriate for a work environment.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Loan ProcessRates

    Reviewed June 9, 2026

    Everybody at TitleMax was very pleasant. I’ve never done a title loan before and they showed me what to do and how to do it. They walked me through the whole process. It took a little while since they had some other people there too, but it wasn’t too bad. One lady was working with me and one was working with somebody else. But in between people coming in and asking questions, they tried to answer. The rates are good because I needed the loan right then. I kept it not even a whole month, and I paid $100, which was fair. And I’ll most definitely use TitleMax again.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

    Profile pic of the author.

    Reviewed June 8, 2026

    I am very ecstatic to have went into the facility today. I was treated very politely by Mrs **! She handled my claim with high regards to my needs. I really appreciate her. I will definitely return and give reference.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 8, 2026

    Shan and Keila delivered excellent customer service. The two of them worked well together as a team to help make for a quick and smooth process. Afterwards, they were sure to follow up to ensure I was good to go. I highly recommend their services for anyone looking for a dedicated and professional team.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Staff

    Reviewed June 8, 2026

    I couldn’t be happier with the service I received Saturday at TitleMax. Emily ** was absolutely amazing from start to finish. Everything was explained in detail so nothing was left out and to make sure I understood the fine print. Thank you for making this as easy as possible.

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    TitleMax
    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

    Verified purchase
    Staff

    Reviewed June 8, 2026

    I just knew about TitleMax and it was the first one I thought of. The lending process wasn’t bad at all and took less than an hour. The rep was nice, informative and helpful. If people need to use TitleMax, they should go for it.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Billing

    Reviewed June 7, 2026

    Was told after completing process that the first payment wasn't due until August! Today I received message stating payment was due 21 July! July is NOT August.

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    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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    TitleMax Company Information

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    Company Name:
    TitleMax
    Year Founded:
    1998
    Website:
    www.titlemax.com

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