Regional Finance Reviews

I talk to this Company for a personal loan to Do some work at my house and pay off my Car. I didn’t know what was up until they told me my loan was approved for $12,000. I was excited about getting that much money so I can pay off a few bills not knowing that they was up to no good. When I got there to sign the papers for the loan this when they indicated that they will pay off my car for me that in turn sound okay for me. All wasn’t right they in up taking over my car and now I owe more money for my car than what the original payoff was it was only $3,871. I am so disappointed in this Company and will not refer no one to them. They take advantage of people in need of help.

I received a check in the mail for $1500 I cashed it, paid down the loan. I borrowed additional funds thus starting my existing balance over. I'm at a 40% interest rate. I did this back in July of 2021. I've paid on time every month for over a year. Yet my balance is still $2500!!! They say loan open date is July 2022. Lies! They are preying on people who are in desperate need. Be aware! Do not be tempted. You will be paying them back Forever!

The company is predatory, they sent me a check during the COVID19. I needed this money to pay my bill while I was going to trucking school. The interest rate was supposed to be 37%. I recently noticed that they refinance the original loan without my permission and are charging me 100% interest rate. Now I took another loan to pay it off but they are asking me to go to the branch in person. I would never recommend anyone to ever take a loan from this fraudulent company!! STAY AWAY!

OK, I'm going to be completely honest. I received a loan from Regional Finance and at the time I needed the money. Well I got back on my feet and had enough to pay off the loan early. The loan was only $1400 and my balance was $2000. I paid $100 first month, $100 second month and $800 the third month. Which left me owing $1000. So last week I paid off the $1000 but here's the thing. You have to go to the branch to pay off your loan. You can't pay it off online. I think they do this because they want to try and talk you into borrowing more money. When I told the receptionist I wanted to pay off my loan. She said, "Oh no. You don't want to do that"! When I asked her why. She said, "because we need you to stay longer".

Be very aware this company is a fraud company. They will send you out these checks or maybe you just down and out and need help at the time...they will give you a loan. Don't tell you anything about they hiding fees and will drain you freaking dry...I have a loan out with these demons now and by the grace of God I will pay them off...and when I do I don't care how bad off I am. I will never in my life deal with this company ever..ever...ever again..so for whoever is reading this message I letting you know now stay far as you can away from this company. STAY FAR FAR AWAY!!!...STAY BLESSED AND USED ANOTHER COMPANY!!!

So, they sent me a check., I didn't ask for it. $2,400 and at the time, I was like.. Yeah I can pay off that refrigerator I got from Frys. That's fine but, at 12 payments of 24, they reach out to me and ask if I want to extend the loan. I'm like no, it's ok but they tell me "Oh don't worry.. You have such good payment history. No credit check, no worries.. Just take it." I decline but, in early September, I get COVID... Owe. Can't work 1/2 the month. So I call and ask if the offer is still there. Girl says absolutely. I tell her, "Ok maybe we can do it. I'll get back to you." When I call back on Monday, it's like.. They hate me. They don't care if I pay on time. They are like.. "No, you're no one." I have 4 payments left and, after all this runaround, I am done. I won't do business with them again. Sorry I ever did. I mean, don't call me and offer anything if you don't intend to go through. Wasting my time. Don't do business with them. You'll regret it.

They sent a check to someone and using my ss#. I have never borrowed from them in my life. Now the person that received the money is not making payments or is behind. I am getting calls and letters from them wanting the money. I never give them permission to use my name or social security number. This company is a bunch of crooks who steals from any one they can. DON'T DO BUSINESS WITH THEM.

I initially took out this loan for a little relief during covid. Have paid every payment on time and like a week early. During this time I have been trying to buy a home and was receiving alerts about the Regional Finance. In January when I got the first alert I called them and they assured me that it does not affect my score in any way. I felt like maybe I was wrong and let it go. Since then I have continued to pay my payment on time and early and it stalled my score because they are reporting my interest increase and not my payment that I am paying. I reached out to corporate and again Not a real answer just denying that it could do anything regarding my score. Don't obtain a loan unless you just really direly need it because this company will have you paying forever and when you have problems or concerns it's no resolution. I was told to PAY THE LOAN OFF AND FIND ANOTHER LOAN COMPANY. BEWARE.

The loan offer came in the mail. We reviewed the terms and deposited the check. Funds came quickly and we received a courtesy call. The rep, Meredith, was helpful and answered our questions. We were able to pay it off within 3 months so the interest rate wasn't bothersome. I feel that some people taking this offer didn't really read the details and somehow believe they can get off the hook for repayment. If someone borrowed your money and then came up with a slurry of excuses not to repay, you'd be mad. Not just say, "Oh that's fine. You don't need to pay."

Inquired about the company and asked for loan details prior to applying. It was not mentioned during that time that BK Chp 7 had to be discharged for 2 years. It was disclosed after the hard pull on my credit report. Rep said I met everything else aside from that. I feel like that is important to know before proceeding with an application that will affect someone's credit report while they are trying to rebuild. Not happy about that!!!

PLEASE DO NOT DO BUSINESS WITH THIS COMPANY!! LISA at the Round Rock location lied to me and told me the insurance policy and auto discount plan was complimentary for me using them for a loan. Two weeks later I find out that I am actually being charged for both the insurance and the auto policy and she lied to me. When I called to cancel it they tell me they can't only the supervisor can. I call back and she repeatedly hung the phone up on me and told me she would not be cancelling my insurance. I have called their corporate office and filed a complaint as well. I will never use this company and pray that no one else does.

I cashed the check these guys sent because I was low on cash in my new business and I wanted to build my with a short term loan. I sent them $1400 of the original $2400 loan amount, they agreed to send me an email when the next payment was and I never received it, resulting in them charging me an extra $150 interest. This is loan shark company, Beware.

I received a pre-approved loan offer for $2400, which is the same as what married couples get through COVID-19 stimulus checks and it is therefore very misleading. Even more insulting is the exorbitant rate of over 30%, meaning you are paying over $850 in interest on a 2-year loan some people may have accidentally signed for. This is unethical to say the least.

I was disheartened by the functionality ethical practices of Regional Finance! During these dark dire days of COVID-19 and many of us losing our jobs, altering our livelihoods, juggling our expenses, their company has opted NOT to support eliminating finance charges and fees on loans! I ask why... Yet they advertise on their website a link for covid 19 help, which is not true, the HELP and Support is not REAL!

A few weeks ago, I was notified of a loan taken out under my name and was being asked to pay $1500 within a 48 month period. I never took out a loan before and was confused about how it occurred. The loan organization explained to me that they mail checks to possible customers. Once endorsed with email, phone number, I.D., and signature the check can be cashed and the loan is activated. My signature was forged on this check with fake phone number and email address. The I.D. number used was an old expired I.D. of mine that went missing years ago. I put in a dispute with TransUnion and Equifax, placed a freeze on my credit, filed a police report, and started an investigation with the corporate loan office. Despite all of this, I have not heard back from any of these entities and the loan is still active and affecting my credit score.

I called to request a 30 day extension. Office manager Ann advised me that the only way to get extension was to barrow more money. I'm trying to pay it off. Seems to me they want to keep the leash wrapped around my neck. I'm thinking of taking the money and file bankruptcy on their BOOTIES!!! Do yourself a favor if you see a check in the mail from them in your mail box don't throw it away don't cash it BURN IT on video and send it to them. Please do NOT do business with them..

I had a loan with them and was paying it down. One of the loan specialist Irene in the Greensboro NC office offered to redo my loan and skip the next payment. They dont tell you they start the loan amount over to the original amount you were approved for. I had a balance of 800.00 and it went back to 15000.00 without them telling me. Scam. Will never use them in my life ever. Stay away.

I received a check in a mail regarding a short-term loan. I called to discuss the terms of the loan with the company. They explained all of the terms and directions to a physical office. I have been very pleased with this company.

The Regional Finance located on Port Washington Road in Glendale, Wisconsin provided a very professional experience and the customer service was superb!! I had almost completed an original loan with the company when I decided to see about refinancing that loan for a larger amount. Rob greeted me first since I was a bit early for my appt. with Dawn. I then worked with Dawn and completed the process very thoroughly, and I received not only the loan I requested, but all the information necessary. Everything went perfectly with the initial loan over a year ago and with the new loan now which not only paid off the old loan, but allowed for the extra cash I requested. I have only good things to say about this branch. Thank you!

I was under the impression that they we're a good company but my experience was very bad. They had a hidden agenda and unethical practices. I was charged way more than I was approved for and my payments were even higher.

The people are all smiles but they only care about you putting your signature on that piece of paper. They do not give a damn why you need the money. They only want to say is "I got another one" but they better be careful because GOD does not like people who does wrong.

Sent me a notice asking me to renew. After getting 3 notices, I gave in. Talked to the Manager on the phone. Told me I only needed to come in and sign the papers, and everything was set. After I got there and did all that was required, I was told they made a mistake and because I am a Renter, I could not renew my loan. I was a renter when I got the loan in the first place. I have been renting for over 40 years. I am a 100% Disabled American Veteran and Retired. I believe that because I am an Old Man, is why they changed their mind. I wasted my time accepting their offer. If you are OLD and A DISABLED AMERICAN VETERAN, don't waste your time.

This company sent me a check in the mail at the end of 2016 for $2000.00. I cashed the check and paid it off in December of 2018. I was happy that I had paid it off, but then the young lady in the office talked me into getting another loan. Well like an idiot, I took another loan with this company. I made payments on up to June 2019, however I had left my job in March 2019 with an health issue and I was not able to make any more payments. I am now receiving my social security but they are not the full benefits. This company is now suing me in August for a missed payments in June and July. I am letting consumers know that if you have to borrow from your family, friends, or church, do not make the same mistake that I have made.

Had high loan. When I figured it out, I was paying 300 % interest. My loan was supposed to be 27% so lady there said the higher the the loan, higher the interest in GASTONIA NC office. 300% - I will be reporting this to the BBB in North Carolina.

I would advise everyone to STAY AWAY from this company. The interest rate is terrible and the way it is applied is designed to keep you in debt. Most of the staff is new and relatively untrained so you will NOT get good service. Of course, this means that you get a lot of misinformation. If there is no other option for you (as there was not for me at one point), pay it off as quickly as possible. But be prepared for frustration because their loan structure is not designed to help you.

I was sent a check in the mail. I cashed it, deposited it in my checking account. I got a very nice courtesy call saying my loan has started. I make my monthly payments online. I called to make sure they got my first payment. They let me know they certainly did. I was told if I needed anything else to give them a call. I may check into a car loan after I pay off my loan. I am very happy with this company.

The Cleveland, TN, branch will lie and tell you one thing and even go so far as to have you sign papers, and they turn around and do the opposite. They constantly ask us to renew our loan or told us we don't need this insurance on the loan anymore and we can have it removed to reduce the payment and amount owed… Long story short, they wasted our time and lied and we will never use them again and I would recommend anyone considering using them to be wary of their tactics and lies.

Long story short. A fraudulent loan was taken out in my daughter’s name by someone she knew. That person then waited for mail to come each day, stole the check out of our mailbox and forged it. Regional Finance has done nothing to help rectify this situation and continues to call harassing my daughter for payment. So they continually victimize her all over again while also helping to bring her credit score down to nothing. Great job Regional Finance. I will be sure to continue to tell our story to everyone we know so they don’t use you.

So around Christmas I am on vacation. Wanting to buy something for my wife who was stationed overseas. Need some extra cash. Was in the area. Very early. Went inside. Woman told me she was available to talk about personal loans. Gave her my information. We discuss options and financing terms and employment for about 30 minutes. She receives a phone call. I am waiting for another 30 to 40 minutes. The associate says to me "I apologize. That was my manager. He wants to know if you're a member of the military". "Yes maam. I am". "I'm sorry sir but we don't do business with anyone associated with the military or government. Whether it be local state or federal. It's a company policy. I will delete this information and hope you have a good day".

I was pre-approved from this company (Regional Finance) and I gave them more information when I called them. They said they would call back and let me know the status before 6 pm that day and I never heard back from them. I called back 4 days later to inquire about my application and they act like I had never called them at all. The lady on the phone came back after a short while a said we wouldn’t have ever given you a pre-approval anyway because your credit score is too low for us and hung up.

I received a $2000 check in the mail today. I was going to cash it but there is one question on the back that I cannot answer. So I called the company and inquired about said question and what I should put down for an answer. Allison said she would call me back shortly. A half hour goes by... I call again. Gavin answers the phone. I inquire my question again and he says he will ask Allison. Another half hour goes by so I call again (I was pressed for time because my bank was going to close soon) and he answers again and tells me he is busy with customers. (Umm... What exactly am I? Not a customer?)

Rude, unprofessional, they call and expect you to drop what you're doing to pay them or they become rude and hang up on you. I hate this place and will never go back. I explained I was in the hospital with my wife and I'll call her back when I get a sec to do so and the lady on the phone says "well we are open until 6 then so I'll be waiting your call. I then again said I'm in the hospital with my wife. I'll take care of it when I can and she says, "Well if you dont call I'll be calling you again today and every day..." What is that a threat? I told her she had no compassion for what is happening in people's lives the very sec that they call and they expect everyone can drop what they are doing to give you a payment when they feel is a good time to call. So she says over my voice while I was talking I'll be calling you later and every day and hangs up on me. Ridiculous. Her name is Latasha or something from the Bryan TX area.

These wonderful people decided to wait almost a year to add a old account as a new account which then magically changed to a negative all in the matter of one week. My account was opened in August and the smart lady decided to add it on January 20 2019 and default February 2 2019. They never reported any of the on-time payments or the past pay off. She made it personal for some reason. She brought her husband to court with her for a business matter as if someone had threatened her. Smh at Regional and your ** unprofessional employee. Be aware I believe she will try to miss with your credit report. I'm getting someone to fix the damage she's done. Not today Not this time.

This company calls and hangs up in your face on purpose like children. They play on the phones after hours and even if you just spoken to them a few minutes ago. The employees are very rude and unprofessional toward customers. They have the highest interest rates I have ever seen on a loan. This place will not last long if they don't get their employees under control. I will never get any more services from this company at all. Very bad company...

I had 2 different account with them. I paid off one and got another one. I made 2 large payments to them and advised my account was paid off. 8 months later I get a call from them stating I have a balance. I told the young man my account was paid off per the last person who took my payment. The manager gets on the phone and tell me the guy is longer with the company for giving false information to the customers.

This is absolutely the worst company. Extremely rude. Today, I received a call from the manager. I've told them several times I'm enrolled in a debt relief program. He tried to shame me for my decision. Basically, told me I was stupid. I had to threaten them with the FCC and Better Business Bureau before they would leave me alone. Absolutely the worst company I have ever dealt with.

I took out a loan from Regional Finance before reading reviews. After reading the reviews I got a bit worried since many are negative. At the beginning of 2019, my debit card was used to make unauthorized purchases and my bank canceled all charges that were charged to it, including payments to Regional Finance. Due to the mix up with the bank, it has messed up my account with Regional. I have talked to the manager at the local office and also the manager in charge of electronic payments. They were both very helpful and assured me they would do everything they can to help me straighten my situation out.

I live in Buffalo New York. We are under a state of emergency. There’s a blizzard. I can't get out to cash my checks. Have not been to work and I have a payment due tomorrow. I have a payment extension due tomorrow and they will not give me till Saturday to make the payment. They tell me because I was behind due to two deaths in my family children dying that they are unable to help me. Basically I need to get out in the blizzard and go try to cash my check to pay them.

These people lack DECENT Customer Service skills. They will talk about you right in front of your face. I complained to management. The next time I went there management joined in! They show no respect for the customer, they are all just a bunch of bullies who talk about the customer in unfavorable fashion right in front of their face! I beg of you Not to go to Regional Finance in Charlotte NC, particularly the one on Independence Blvd. YOU HAVE BEEN WARNED!

My experience with company is horrible, The people are rude, disrespectful, and bad customer service, One of the employees hung the phone up on me. She didn't feel the need to explain why my monthly fee was more each month. I CAN'T WAIT to pay this company off. I would not recommend this company to anyone.