Regional Finance Reviews

These people are snakes, stay as far from this company as you can. Paid one loan off with another loan just to have to pay 4600 back on a 2800 loan. I have only had this second loan for a year but the loan payoff is 36 months. Have already paid 3300 and still grows about 100 dollars extra a month in interest no matter how much I pay. Stay away from this company people.

Very shady business tactics and horrible follow up. I have had 2 loans with this company. One paid off and a recent renewal. I have never missed a payment since the renewal of the recent loan. I don't occur late fees because I pay a 11 days before the due date. The first insult was a year ago when I had to travel to a foreign country due to an emergency and asked for an extension to the following month. Promising a commitment to make 2 payments. I was denied unless I refinanced the loan. I declined to refinance.

Worst experience ever. You miss a payment by a few days and they act like they personally won’t eat or feed their family. Very unprofessional way on handling a late payment. They all need to take a course on better customer service and empathy skills. They treated me like I had been late for weeks, it was days. Called me up to 3x a day, for 4 days..hounding and asking very personal questions with the excuse of they wanted to “help” by offering me another loan? Why would that help? More debt and longer contract. No Thank You!!!

You can't pay off early because it is really a fee not interest. They lied to me. I'm suing them. Why would I pay more in fees than the loan. The employee said they have always done it. Contact your state attorney for predator lending.

I've done business with this company for several years and never had a problem until recently. A few months ago, when I asked them for help to meet an emergency situation, they wanted nothing to do with me. Meanwhile, other loan companies have called me regularly to ask if I need a loan. Whatever their problem may be, I will never attempt to deal with them again.

Agent never informed that insurance on the loan was $2500 and considered part of the loan. Was borrowing 5k, they added insurance balance to 5k making loan value 7500 and charged interest on a loan for 7500. Had I known this I would have walked out, plus agent made up false items such as big screen tv as collateral to qualify me for the loan also, so my 5K loan cost me 13k to pay back. This is not a loan company but a criminal organization. Stay clear of these crooks!!!

BEWARE!!!! This company is a big SCAM!!! They sent a check to an address that I haven't lived at over 12 years and it's funny how that got my current address and information. The lady told me to go to the office that is near me and I did get a copy of the check but they can't tell me what bank it was cashed at then they want you to fill out paperwork.

I notified in advance my payment would be delayed for unavoidable circumstances and was still charged a late fee, even after it was notated in my account. There was no apology or true understanding or inquiry about the circumstances of my situation.

I wish I could get people fired from here. THIS IS THE MOST UNPROFESSIONAL COMPANY! They must hire anybody off the street because I should sue. They called my job to collect a payment, that I already had scheduled to be paid. I told them to never call my WORK again, and she brushed me off and added "Okay, so how are you going to make payment." I said, "Please Hold" so I could check my card balances to pick the right one. Remind you this lady took it upon herself to call my job, so the line is recorded, and I have evidence of her treating me this way. She hung up on me and then ILLEGALLY RAN MY CARD! I never permitted her to run my card, so that is jail time.

I took out a $500 loan to build credit and ended up paying 3000.00 to have this acct closed June 2023. I looked into why my credit was being dragged to hell and come to find out these people are reporting my account to the credit bureau as late payment every month. I called corporate and was told to call the local branch just to be told they couldn’t do anything because the account was closed. Ramsey St. location has the nastiest customer service reps ever by the way. I was told to call corporate back; I spoke to a guy named Ed. He said that I’d been missing payments, the account was delinquent although I paid the account off. He stated that they have to report it to the credit agencies that way. I’m pretty sure this is illegal and very common of these people and this company. I can only imagine what other horror stories customers have regarding Regional Finance.