Regional Finance Reviews

I recently paid off my loan with this company, and never once had any problems. They were straightforward with their terms in my case, and conditions were easily understood. I'm thankful they were there when I needed them!

Easy to get approved and money in hand quickly, especially for those who are repeat customers. However, I am very disappointed with them. I paid off my loan with a cashier's check over two weeks ago, the amount of which overpaid the debt by over $2000. They have UP TO 10 business days to return the overpayment to me. Yesterday was day 10. I called them and the answer was that the check hadn't come yet and they would call when it did. What if I was 10 business days late with my payment?

I went to the Ramsey Street office in Fayetteville NC about TWO weeks ago, paid off my loan and was told I have a refund coming back to me for a good amount! I was asked do I want to pick up the check or have it mail? I responded "mail it to me". As of today, mind you, this is TWO WEEKS ago, NO check, NO call NOTHING! The manager and one of his agents weren't too happy that I was paying off my loan, however, I told all of them "I'm done with the ripoff and the phone calls when I'm one day late OR I forgot"!! It was very uncomfortable when I went into the office, went into the one in Westwood shopping center to make a PAYMENT, since I was in the area, they had the same ATTITUDE!! I hope I never have to go to them ever again. The only person who treated me with respect was Ms. Tanisha and she's gone. So it's a Great Loss for the district! SMH.

This place is reporting me late to the credit bureau when I'm not late!!!! I have free legal with my job so I'm turning it over to them. They even had their lawyer contact me and when I asked for proof he has not responded.

These people will purposefully deceive you and keep you in revolving debt. They advertised a small check to incentivize you to come in and then proceeded to act like this was a new loan, when I reality they renewed my loan. Everything I paid in was wiped out. Do not take them at their word. They’re glorified scam artists.

Shane ** in the Orangeburg office. He is kind and very good with his customers. If I ever had an issue or needed help I could always call Shane. He tries his best to make things work. You can always depend on him. Great customer service!!

Don't do it, you will be bothered continually by these people. They will offer to refinance with you and will put lies in the paperwork about things that you don't own. Very shady. Stear Clear. Borrow somewhere else.

Was completely lied to. Their only excuse for not giving me a loan was my income was 30 dollars short and I make $3,200 a month which I know is a lie, and it's people that only make a lousy 1500 a month and they gave them loans.

Big Thanks to Jessica in South Carolina from the Corporate office. I called because the app wasn’t working. She was very Knowledgeable about what to do about my situation. It took only of two minutes. I called the REGIONAL FINANCE STORE in Springfield, VA office 5 minutes before JESSICA took care of my situation. Thanks again Jessica. We need more people like you. Keep doing a great Job.

3/26/25 got a call from Liz then was transferred to Willy re: my payment. Mind you I spoke with Adriana about 2 weeks ago re: my March payment, which she said was a mistake on their end coz it was placed in a different account. Now Willy is checking about the January payment. I dated the check 12/30/24 when I mailed it (due every 6th), since it was dated early he wants to make sure that was for Jan payment. (This is becoming ridiculous this is end of March). I told him don’t you have a record of my payments… which he said yes and said I have another option for payment… I said if you can’t handle my check payments, I for sure will not give access to my direct bank account…(irritatingly laughable) I’m in the middle of a busy work day…& this is the multiple calls I get from Regional Finance. Kudos to those that have good experience but mine, just regret and scared…