Regional Finance

I took out a loan from Regional Finance before reading reviews. After reading the reviews I got a bit worried since many are negative. At the beginning of 2019, my debit card was used to make unauthorized purchases and my bank canceled all charges that were charged to it, including payments to Regional Finance. Due to the mix up with the bank, it has messed up my account with Regional. I have talked to the manager at the local office and also the manager in charge of electronic payments. They were both very helpful and assured me they would do everything they can to help me straighten my situation out.

I was viewing the request on the website. Some are good of course and others not so good. I have a car loan with them for about 2 years now. Making arrangements is fine. Customer service needs help. The reps sound rude when talking to you and some of the reps will take time to help you in any way possible. Overall I have a great experience.

I got the This is a Real Loan Check in the mail. I typically shred these offers as most are scams or the interest rates/repayment is stupid high. This time I laid it aside for some reason. I found it a few days later when tidying up my desk. I decided to research the company and really look at the attached Promissory Note and the APR and other fees. I decided to call them to get more information. I wanted to be sure that if I took the offer, I could pay it off early with no fee. I was told yes and that there would be no fee other than the interest that would be charged for whatever the length of the loan was. And there was a $100 fee that is charged for everyone. I told them that I would call again later and decide if I wanted to do it.

I don’t have the best credit, I needed a loan. I went to Regional and they gave me what I needed. Never had a problem with them. Everyone in the office is kind and very courteous. My experience was good. I paid my first loan off, later on I got another loan. If you get in a bind financially they will try to help you work it out. Love this company. No problems here!

Long story short. A fraudulent loan was taken out in my daughter’s name by someone she knew. That person then waited for mail to come each day, stole the check out of our mailbox and forged it. Regional Finance has done nothing to help rectify this situation and continues to call harassing my daughter for payment. So they continually victimize her all over again while also helping to bring her credit score down to nothing. Great job Regional Finance. I will be sure to continue to tell our story to everyone we know so they don’t use you.

So around Christmas I am on vacation. Wanting to buy something for my wife who was stationed overseas. Need some extra cash. Was in the area. Very early. Went inside. Woman told me she was available to talk about personal loans. Gave her my information. We discuss options and financing terms and employment for about 30 minutes. She receives a phone call. I am waiting for another 30 to 40 minutes. The associate says to me "I apologize. That was my manager. He wants to know if you're a member of the military". "Yes maam. I am". "I'm sorry sir but we don't do business with anyone associated with the military or government. Whether it be local state or federal. It's a company policy. I will delete this information and hope you have a good day".

I was pre-approved from this company (Regional Finance) and I gave them more information when I called them. They said they would call back and let me know the status before 6 pm that day and I never heard back from them. I called back 4 days later to inquire about my application and they act like I had never called them at all. The lady on the phone came back after a short while a said we wouldn’t have ever given you a pre-approval anyway because your credit score is too low for us and hung up.

I received a $2000 check in the mail today. I was going to cash it but there is one question on the back that I cannot answer. So I called the company and inquired about said question and what I should put down for an answer. Allison said she would call me back shortly. A half hour goes by... I call again. Gavin answers the phone. I inquire my question again and he says he will ask Allison. Another half hour goes by so I call again (I was pressed for time because my bank was going to close soon) and he answers again and tells me he is busy with customers. (Umm... What exactly am I? Not a customer?)

Rude, unprofessional, they call and expect you to drop what you're doing to pay them or they become rude and hang up on you. I hate this place and will never go back. I explained I was in the hospital with my wife and I'll call her back when I get a sec to do so and the lady on the phone says "well we are open until 6 then so I'll be waiting your call. I then again said I'm in the hospital with my wife. I'll take care of it when I can and she says, "Well if you dont call I'll be calling you again today and every day..." What is that a threat? I told her she had no compassion for what is happening in people's lives the very sec that they call and they expect everyone can drop what they are doing to give you a payment when they feel is a good time to call. So she says over my voice while I was talking I'll be calling you later and every day and hangs up on me. Ridiculous. Her name is Latasha or something from the Bryan TX area.

These wonderful people decided to wait almost a year to add a old account as a new account which then magically changed to a negative all in the matter of one week. My account was opened in August and the smart lady decided to add it on January 20 2019 and default February 2 2019. They never reported any of the on-time payments or the past pay off. She made it personal for some reason. She brought her husband to court with her for a business matter as if someone had threatened her. Smh at Regional and your ** unprofessional employee. Be aware I believe she will try to miss with your credit report. I'm getting someone to fix the damage she's done. Not today Not this time.

This company calls and hangs up in your face on purpose like children. They play on the phones after hours and even if you just spoken to them a few minutes ago. The employees are very rude and unprofessional toward customers. They have the highest interest rates I have ever seen on a loan. This place will not last long if they don't get their employees under control. I will never get any more services from this company at all. Very bad company...

I had 2 different account with them. I paid off one and got another one. I made 2 large payments to them and advised my account was paid off. 8 months later I get a call from them stating I have a balance. I told the young man my account was paid off per the last person who took my payment. The manager gets on the phone and tell me the guy is longer with the company for giving false information to the customers.

This is absolutely the worst company. Extremely rude. Today, I received a call from the manager. I've told them several times I'm enrolled in a debt relief program. He tried to shame me for my decision. Basically, told me I was stupid. I had to threaten them with the FCC and Better Business Bureau before they would leave me alone. Absolutely the worst company I have ever dealt with.

I live in Buffalo New York. We are under a state of emergency. There’s a blizzard. I can't get out to cash my checks. Have not been to work and I have a payment due tomorrow. I have a payment extension due tomorrow and they will not give me till Saturday to make the payment. They tell me because I was behind due to two deaths in my family children dying that they are unable to help me. Basically I need to get out in the blizzard and go try to cash my check to pay them.

These people lack DECENT Customer Service skills. They will talk about you right in front of your face. I complained to management. The next time I went there management joined in! They show no respect for the customer, they are all just a bunch of bullies who talk about the customer in unfavorable fashion right in front of their face! I beg of you Not to go to Regional Finance in Charlotte NC, particularly the one on Independence Blvd. YOU HAVE BEEN WARNED!

I have been a customer for several years. I pay early and over the amount due. I received a flyer/called/was approved/for a loan. Bank accounts exceed 5000.00 of income. 3 paychecks deposits. I am P.O.A. for handicap mother/payee/V.A. & SSI caregiver. This is income. They refused all my income. 1- was month $6500 all bank statements. The real issue was the staff was all **. Was treated with such prejudice because of the color of my skin. I'm **. I qualified based on my bank statements and payment history. They approved me over the phone... I would not recommend this company for any financial needs. I recommend Going elsewhere. This was the Garner, NC location.

DO NOT use this finance company. If you default on your loan they send the constable to your home. They won't work with you on a payment plan. HORRIBLE. They don't understand hard times. DO NOT use this finance company.

I got prequalified for a loan, which did not affect my credit score. This is why I applied. I contacted my local branch, as recommended and went through the additional steps to qualify for a loan. The person I spoke to, Travis, advised me that he would follow up with me within the hour. About a minute after I get the alert from Credit Karma, advising me that someone has checked my credit, which added a new hard inquiry, lowering my score, I get a call back from Travis, who is yelling in the background at someone else so loudly that I had to repeat myself when I answered the phone. Unprofessional.

I had gotten a loan from Regional Finance a little over a year ago. This was the first time using them, and it was relatively easy to get a loan. Good credit score, good payment history, good employment history, etc. I paid my loan on time every month. Actually I paid a little bit more than the minimum. Generally how I do things, try to get ahead or get paid off sooner. I was terminated from a job that I had been at for over 8 years, due to no fault of my own. I applied for unemployment, and there was an inquiry on why I was terminated, and they determined I was let go for no reason and I qualified for unemployment.

This company gouges. Quite frankly they should not be allowed to make loans. I would recommend to anybody to go anywhere else but here. What they are doing borders on Criminal sir. Interest rates which border on usury and in no way, shape or form should this company be accredited.

I have applied for loan through Regional Finance Coy. My agent name is Aisha. I have paid to this Coy Rs 107000/- for sanction of loan as a security money. They neither sanction my loan and nor refund my money. This is a fraud Coy and please no one try with this Coy as Aisha. She is a big cheater.

I recently purchased furniture from Bernie and Phyl's with the no credit check option to avoid impacting my credit score and the first thing they (West Creek Financial) was do a hard credit pull. Definitely not a "no credit check" as advertised! Buyer beware of this offer.

I took a loan February for $560. I made my first March 18th payment $60.00. On April 18th I made a payment of $300 and ask them for my payoff. They say was $398.00. I just made a payment of $100 and still owe $560.00? I'm trying so hard to pay this off but they keep adding instead of lowering. Is a ripoff. Please don't get cut on this payday loan. Works better or you will be tied for life with this rateros!

I purchased some furniture at Ashley furniture about one year ago. My payments were only $75 (my balance on the furniture was only $1083) and I made them on time. A few months back, the office in Houston started soliciting me about taking out an additional loan and combine my furniture loan. I went to the office to talk to them and a women told me that she could loan me an additional $3000 so I could pay off some credit cards. She combined the 2 loans together to make my monthly payment $143.00, which was fine.

They are worse than loan sharks. As soon as you miss one payment they call you 4-8 times a day along with sending you text messages and emails. We had an emergency come up and were unable to make the payments for a couple of months. We notified them of it and they took it to court and sued us without ANY prior notice. We never even got a summons to go to court for this.

I have used Regional Finance in the past, and I currently have another loan with them. I have absolutely no problem with them, in fact, they have been nothing but kind and considerate regarding my financial issues. I have paid my loan off early each time, and have no problem getting money when I need it. If you are responsible, pay your bills on time, and don't get too carried away with too many loans, using Regional Finance would not be a problem for you.

I obtained a loan from them in Savannah, Georgia on Abercorn Street. I am disabled and not working as I am on Social Security Retirement. I was diagnosed with Prostate Cancer and had to move with my son in Cincinnati, Ohio. I took out insurance and this insurance was to cover my payments if I could not pay. They constantly call me and family and friends. My credit is bad and should not have allowed them to approve the loan in the first place. Need help as they are trying to sue me. I have NOTHING. Had to put my property in Public Storage in Savannah, GA and lost 2 units to sale.

When I started with this company back in April of 2016 I was super excited. I had some struggles with going through a separation and they worked with me to get back on track. Then I had a baby and I was out of work for almost a year, as soon as I got any source of income I started paying them right away consistently. 2 months later I get a notice from an attorney for them that a writ of garnishment had been put in with a judge. I contacted Gabby the manager of this location in Albuquerque NM on Sequoia and she states she can stop it at anytime and to continue to make my payments and she will contact me later (which she never does, I believe this was to just get me off of the phone).

I received a letter from them February 1, 2018. The letter is regarding the "stoppage of monthly statements". They are going to a texting system. I called and told them I am not interested in receiving texts. I want a hard copy and I requested an email copy of my statement as well. They failed to post a check mailed for my account and continued to tell me they did not receive it. I got concerned about my credit and made a phone payment on my card. The next day (Saturday, office closed of course) I checked my bank account to make sure they processed my payment and saw both the check and card payment were processed on the same day. My email was ignored that Monday and I called them. "Oh we're sorry for the distress this must have caused". The "extra payment" would be applied to my March payment due and part of my April payment as I paid more than the amount due.

I had fallen on hard times and needed to borrow money to buy a new (to me) car and get to my job. I had always ignored the convenience checks which would arrive in my mailbox from time to time, but just this one time, I had no other options. After much debate, I cashed the check. HUGE MISTAKE. Monthly payments ended up being $170 per month, which I cannot afford at all. The biggest problem is that they are now calling family members...family who have a different last name as me and claim I used them as references. This is a complete lie. Stay away from these 'people'. They are criminals and are invading the privacy of their clients...clients who turned to them for help.