Regional Finance

I was viewing the request on the website. Some are good of course and others not so good. I have a car loan with them for about 2 years now. Making arrangements is fine. Customer service needs help. The reps sound rude when talking to you and some of the reps will take time to help you in any way possible. Overall I have a great experience.

I have been a customer for several years. I pay early and over the amount due. I received a flyer/called/was approved/for a loan. Bank accounts exceed 5000.00 of income. 3 paychecks deposits. I am P.O.A. for handicap mother/payee/V.A. & SSI caregiver. This is income. They refused all my income. 1- was month $6500 all bank statements. The real issue was the staff was all **. Was treated with such prejudice because of the color of my skin. I'm **. I qualified based on my bank statements and payment history. They approved me over the phone... I would not recommend this company for any financial needs. I recommend Going elsewhere. This was the Garner, NC location.

DO NOT use this finance company. If you default on your loan they send the constable to your home. They won't work with you on a payment plan. HORRIBLE. They don't understand hard times. DO NOT use this finance company.

I got prequalified for a loan, which did not affect my credit score. This is why I applied. I contacted my local branch, as recommended and went through the additional steps to qualify for a loan. The person I spoke to, Travis, advised me that he would follow up with me within the hour. About a minute after I get the alert from Credit Karma, advising me that someone has checked my credit, which added a new hard inquiry, lowering my score, I get a call back from Travis, who is yelling in the background at someone else so loudly that I had to repeat myself when I answered the phone. Unprofessional.

I had gotten a loan from Regional Finance a little over a year ago. This was the first time using them, and it was relatively easy to get a loan. Good credit score, good payment history, good employment history, etc. I paid my loan on time every month. Actually I paid a little bit more than the minimum. Generally how I do things, try to get ahead or get paid off sooner. I was terminated from a job that I had been at for over 8 years, due to no fault of my own. I applied for unemployment, and there was an inquiry on why I was terminated, and they determined I was let go for no reason and I qualified for unemployment.

I got the This is a Real Loan Check in the mail. I typically shred these offers as most are scams or the interest rates/repayment is stupid high. This time I laid it aside for some reason. I found it a few days later when tidying up my desk. I decided to research the company and really look at the attached Promissory Note and the APR and other fees. I decided to call them to get more information. I wanted to be sure that if I took the offer, I could pay it off early with no fee. I was told yes and that there would be no fee other than the interest that would be charged for whatever the length of the loan was. And there was a $100 fee that is charged for everyone. I told them that I would call again later and decide if I wanted to do it.

This company gouges. Quite frankly they should not be allowed to make loans. I would recommend to anybody to go anywhere else but here. What they are doing borders on Criminal sir. Interest rates which border on usury and in no way, shape or form should this company be accredited.

I don’t have the best credit, I needed a loan. I went to Regional and they gave me what I needed. Never had a problem with them. Everyone in the office is kind and very courteous. My experience was good. I paid my first loan off, later on I got another loan. If you get in a bind financially they will try to help you work it out. Love this company. No problems here!

I have applied for loan through Regional Finance Coy. My agent name is Aisha. I have paid to this Coy Rs 107000/- for sanction of loan as a security money. They neither sanction my loan and nor refund my money. This is a fraud Coy and please no one try with this Coy as Aisha. She is a big cheater.

I recently purchased furniture from Bernie and Phyl's with the no credit check option to avoid impacting my credit score and the first thing they (West Creek Financial) was do a hard credit pull. Definitely not a "no credit check" as advertised! Buyer beware of this offer.

I took a loan February for $560. I made my first March 18th payment $60.00. On April 18th I made a payment of $300 and ask them for my payoff. They say was $398.00. I just made a payment of $100 and still owe $560.00? I'm trying so hard to pay this off but they keep adding instead of lowering. Is a ripoff. Please don't get cut on this payday loan. Works better or you will be tied for life with this rateros!

I purchased some furniture at Ashley furniture about one year ago. My payments were only $75 (my balance on the furniture was only $1083) and I made them on time. A few months back, the office in Houston started soliciting me about taking out an additional loan and combine my furniture loan. I went to the office to talk to them and a women told me that she could loan me an additional $3000 so I could pay off some credit cards. She combined the 2 loans together to make my monthly payment $143.00, which was fine.

They are worse than loan sharks. As soon as you miss one payment they call you 4-8 times a day along with sending you text messages and emails. We had an emergency come up and were unable to make the payments for a couple of months. We notified them of it and they took it to court and sued us without ANY prior notice. We never even got a summons to go to court for this.

I have used Regional Finance in the past, and I currently have another loan with them. I have absolutely no problem with them, in fact, they have been nothing but kind and considerate regarding my financial issues. I have paid my loan off early each time, and have no problem getting money when I need it. If you are responsible, pay your bills on time, and don't get too carried away with too many loans, using Regional Finance would not be a problem for you.

I obtained a loan from them in Savannah, Georgia on Abercorn Street. I am disabled and not working as I am on Social Security Retirement. I was diagnosed with Prostate Cancer and had to move with my son in Cincinnati, Ohio. I took out insurance and this insurance was to cover my payments if I could not pay. They constantly call me and family and friends. My credit is bad and should not have allowed them to approve the loan in the first place. Need help as they are trying to sue me. I have NOTHING. Had to put my property in Public Storage in Savannah, GA and lost 2 units to sale.

When I started with this company back in April of 2016 I was super excited. I had some struggles with going through a separation and they worked with me to get back on track. Then I had a baby and I was out of work for almost a year, as soon as I got any source of income I started paying them right away consistently. 2 months later I get a notice from an attorney for them that a writ of garnishment had been put in with a judge. I contacted Gabby the manager of this location in Albuquerque NM on Sequoia and she states she can stop it at anytime and to continue to make my payments and she will contact me later (which she never does, I believe this was to just get me off of the phone).

I received a letter from them February 1, 2018. The letter is regarding the "stoppage of monthly statements". They are going to a texting system. I called and told them I am not interested in receiving texts. I want a hard copy and I requested an email copy of my statement as well. They failed to post a check mailed for my account and continued to tell me they did not receive it. I got concerned about my credit and made a phone payment on my card. The next day (Saturday, office closed of course) I checked my bank account to make sure they processed my payment and saw both the check and card payment were processed on the same day. My email was ignored that Monday and I called them. "Oh we're sorry for the distress this must have caused". The "extra payment" would be applied to my March payment due and part of my April payment as I paid more than the amount due.

I had fallen on hard times and needed to borrow money to buy a new (to me) car and get to my job. I had always ignored the convenience checks which would arrive in my mailbox from time to time, but just this one time, I had no other options. After much debate, I cashed the check. HUGE MISTAKE. Monthly payments ended up being $170 per month, which I cannot afford at all. The biggest problem is that they are now calling family members...family who have a different last name as me and claim I used them as references. This is a complete lie. Stay away from these 'people'. They are criminals and are invading the privacy of their clients...clients who turned to them for help.

I went to the branch to pay off my loan off $363.68, I gave the rep. $400.85 Therefore, my change is $37.17 which she gave me that exact change. Their system froze, so she couldn't print me a receipt but she was able to send me a screenshot of the screen that everything was taken care of, so I left. She called in 5-7 mins later and said that she gave me $10 extra change. I told her that she did not and she keep insisting that she did. I swear!!! That ** did not gave me $10 more. She gave me 1=$20, 1=$10, 1=$5 and 2=$2 and some coins.

I was forced to do business with this company when someone fraudulently cashed an $1800 check that was supposedly mailed to me randomly. I never saw this check, and I certainly didn’t request it. I had to put more work into clearing my name of this loan with this company than the thief had to put in when they got the loan! When I showed up at the business with the police department (required by the company to clear my name) I learned how easy it is to get a loan. They get names and info from creditors (they stated they buy names). Then they randomly mail pre-approved loan checks out to the names on the list. In my case it was for $1800 ($2750 after fees and interest they explained).

They trying scare you into paying. When you do have the money you tell them when you can pay. Then they tell you we can wait that long. I'm trying to refinance my bill with. Do not go to Regional Finance for anything.

I would not recommend doing any business with Regional Finance on University Drive in Huntsville, AL. I was deceived about the loan offer and ended up paying double. The manager (Shay) appears to be nice until you sign your paperwork and report the agency for wrongdoings. She is very unprofessional and is not a good leader. She acts like her employees are her friends. This agency will call you several times for a payment and when you take it to them, they can have an empty office and gain joy from making you wait over 10 minutes while talking about other client’s accounts.

This company has been by far unprofessional and VERY FALSE advertising. It makes me so mad, that this can affect my credit score because I'm so pissed that I want to let go of making payments. I NEVER want to do business with them again. When I first started this loan process, I was told I would not a have a payment until a month after I receive my furniture but that was a lie. Then I asked if they have an online portal where I can make payment because in all honestly who wants to go in person to make a payment, or who sends check nowadays, their response was no but you look on the website and it says otherwise.

It was nearing Christmas and this check came in the mail. I tried to throw it out thinking it was a car loan advertisement. My kids said, "No mom, this says it's a REAL CHECK PAY TO THE ORDER OF." I took a closer look and started Googling. I was hesitant because the review rating was bad. However, I decided to READ the reviews. They mostly complained of getting phone calls and personal appearances at their doors when they were late for a payment. They compared the company to Mob bosses. I thought about it and determined that these people were only complaint because they were late and this company doesn't take the reject call lightly. Pay the bill on time and no payments will need visits and calls to get payment!

I sent my payment as usual and a week later received a call stating they had not received payment. I also got a letter in the mail stating the same. I knew this was an error as I look at my checking daily. I knew my check cleared the bank. I answered the call and told the manager the same. He asked for the check number. I gave it to him. Also the reverse side of the check was not a clear image but had been stamped and had a series of numbers on it. I almost have my loan paid off with them. I was told they would look into it. I have proof I have paid and they have cashed my check. Someone has failed to do their job and post my payment correctly. I am concerned this will be a habit for them. I will not use them again.

I received a loan offer in the mail around summer 2017. I accepted the offer and deposited the check in the bank. Well, sometimes things happen at the wrong time, and I was not able to make payments to Regional. They filed a lawsuit against me in a court of law, however they wanted to collect disregarding the lawsuit date. The branch manager asked me to pay up and to make the loan current, which I did and in turn she supposed to call/notify the court to dismiss the case, which they did not. A regional manager called me to assure me that he will check with the branch manager about the court papers’ completion. At this time I contacted the judge myself, and explained my situation with Regional Finance. I am not a lawyer by any means, but I think they are doing all this illegally. I will go to the Attorney General to check on this travesty...

I received a loan from this company and I regret it. At the time, we needed the money to get over a few financial obstacles resulting from high medical bills. The interest charged is astronomical and you repay the loan many times over before you even get close to the end of your note... if ever. They will continuously offer to renew your loan but it comes with more even interest that results in a higher payment that once, again never seems to end. Also, their policy is to call, call and call immediately upon the day your payment is due. They can be relentless and a nuisance. Even though legally, they cannot assess a late penalty until ten working days past due, they will threaten and try to make you appear in their office at your inconvenience. That is a tactic to try to get you to renew their predatory loan so that they can receive a bonus for your misfortune.

People are stupid until proven otherwise. This sums up the local Regional Finance completely. I have told them over and over and over again that I am NOT to be contacted at work. Call me after work. They don't understand, I explain it again, they continue to call. Now they are contacting family and friends pretending to be my friend and just wanting to catch up.

We keep getting phone calls from different phone numbers that they use! I've told them several times that we have filed for bankruptcy chapter 7 and to call our lawyer but they refuse to do so. They say they need a case #! I've explained to them that we don't get a case# until we finish paying off the lawyer. They ignore the fact! They continue to be a nuisance! All other creditors have been kind and respectful and have understood the process but Regional Finance continues to be a nuisance! Wish someone would shut them down for misconduct unbecoming!

I have been a long time customer of Regional Finance. When I got my first loan I was informed that after a year I could get an increase but that never happened. Instead, I am told "oh your credit too low, you have too much expense going out so we can't do." They report it to the bureau and payment status is good and up to date. I was in there on one occasion and someone needed 1200 but her credit score was not too good. I actually witness them to go beyond and give the girl the 1200 but me being a customer of several years can't even get a increase.