Midland Credit Management Reviews

Your service was impeccable for the online chat. I had issues with my debit card being cancelled due to hacking and did know how to get my plan back track with the new card. Your chat rep Darrin was very kind and patient with me and walked me through everything. He even stayed on until I got my new card and payment put through.

They took time to listen to my concerns. Also, help set up payments I could make. The online chat is the best and took no time at all to use and easy to use. I would highly recommend the service for anyone needs it.

They helped me resolve my debt. The agent took time to listen to me and figure out a payment plan that worked with my budget. I was able to work with the agent and she customized a plan to fit my needs. Great customer service!!

I conducted my whole interaction using the chat function and I was able to get everything done pretty quickly. I personally may have felt a bit rushed but having worked customer service I totally understand and my health issues make it hard for me to think and act quickly. The person I chatted with was professional yet warm and helped me get set up on a payment plan that was doable for my situation.

I had a scheduled payment coming up and I had to change it because I had been sick, and I couldn't work and wouldn't be able to make the payment. I contacted Midland and Charles was the one who looked into my situation, and he was able to help. He lifted a weight from my shoulders for sure and I am grateful for that. Midland Credit Management has been extremely fair and have worked with me when I needed it. 100% would recommend!

They kept trying to get more and more money after my account was already paid off!!!! They were working with Freedom debt relief on a settlement then and then doubled dipped to into my income tax refund and took all of it, so reported it to Freedom debt relief and they told me they weren't supposed to do that so freedom stopped settlement with them because they got what I owed in income tax money and some. A year later I just received a garnishment notice from these people who I know my account is paid off with still trying to collect more money that is not theirs because they have been paid and my account was closed!!!! Scamming money hungry thieves.

Tim was able to help me out with my account today! I needed help with making different arrangements for a couple of months to ensure that I could make my payments even though I was unable to make the payments previously set up.

I chatted with them online and I was able to make the necessary changes as requested. Very easy. Keira was very helpful in fulfilling my request. She explained to me what she would do to make sure that we were on the same page.

My rep Logan was thorough a moved in a timely manner. I appreciate that they let me pay and adjust payments if I need to pay early or later. As we know life throws curveballs and we all need this from time to time.

They were so understanding of my situation, and immediately got me into a payment plan that worked for me. Most company could care less about your situation and they were all ears and was very respectful through the whole situation.

Darwin was so helpful! This was the easiest agency to work with in resolving my debts. Thank you for the efficiency and great service. If only all agencies were this easy to work with. Again thank you so much.

Handled my request quickly and efficiently with continuous updates as progressing and reviewing status with me to confirm understanding of my request, would recommend them to family or friends if asked.

Wyatt was a huge help and created a repayment plan that works perfect for my family and even saved me a couple hundred. He did my family a solid and I appreciate his service! MCM and its reps has made a typically unpleasant experience more bearable and I will be forever grateful!

Was online trying to figure out where and why I had a debt with the company. The person that helped me was terrific, she helped find the account and helped me to settle my debt all in less than 30 minutes.

Darwin ** was professional and polite and seemingly understanding of my issues. He worked with me until we came up with a plan that satisfied both of us. It is nice to feel like you have someone who is knowledgeable and compassionate.

I was very pleased and satisfied with my experience with Midland customer service Gary. I believe that was his name. I am so bad with names. Please forgive me. I got my issued resolve in a very satisfying timely manner. He was very polite. He helped me get done exactly what I needed to. No issues or hassles. Thank you so much again Gary and Midland!

I have done live chat a few times and they are super helpful and get done what I need!!! So easy to work with. Would recommend them if you have questions or concerns about your account. So nice to have the option.

They were fast in responding to the online chat, and was able to help me move my payments around. Very Satisfied with the help I received, they helped me in my time of needing to move payments around cause life is tough for us at the moment.

Iris was very helpful, I chatted with her online. it saved me time from work. I explained my situation and she was nice and understanding. I managed to work a payment plan with MCM that will work for me.

I needed help with the flexibility of an upcoming payment and account manager Keira ** helped me with this. She was able to take the payment for July and put it on the end of the payment period. It may not sound like a lot to you but I am disabled and I keep getting turned down for jobs, I have no income. This gives me a little more breathing room to find work. Thank you Ms. **.

Very friendly and helpful and we came to an agreement I can work with for now. He was very helpful and I hope I can resolve this debt as soon as possible. The agreement is something I believe I will be able to make and over time perhaps get this out of my way.

I was in a difficult situation with an outstanding balance that needed to be resolved. I have some challenging mental health issues that make dealing with these matters more difficult that they already are. The chat feature and the agent I dealt with made it much easier to handle this. The agent was polite, kind, and professional. We were able to reach an agreement, set up the plan and get things settled quickly.

Great support and service provided by the live chat account managers. They were really helpful with an issue I have been dealing with since last year. I very much appreciate the help that was provided by them.

I have used Midland a handful of times and used either the chat or the phone call options to resolve issues. Today, Alice ** helped me and was very kind and courteous! As the customer reps I've spoken with before, she helped get to the root of my issue with making a payment and resolved it quickly and efficiently.

I wanted to give props to Kiera at MCM. She was very knowledgeable of my situation at hand. I love the empathy and understanding of our natural disaster in the Houston area shown by Kiera. She was able to work out reasonable pay plan for me. Her patience of walking me through the whole process, really calmed me down. Thanks again for assisting me on the chat assist feature.

I'm an old school person who would rather talk on the phone than open a chat. Today Darwin was very helpful and tried to help to the best of his ability. He took the time to explain things to me and offered solutions. Thanks to Darwin I'm going to use chats more often. Midland should consider him an excellent employee.

I liked the chat feature they offer. Many times when speaking with a creditor by phone, they are impatient, rude, and forceful. Through the chat we were easily able to come to a resolution and within minutes I was done. Love it.

Person on the chat understood what I need it and completed the transaction need it to close the account. They did work with me to finish making all the payments on the account, the negotiation process was simple to complete

They are doing their jobs objectively and effectively. Although I regret my situation I found myself under their purview, they have been professional and polite. I truly am put at ease versus other types of companies that are either cold or too lax. It's a well-intentioned middle.

Darwin ** is who helped me today!! What a blessing such a kind person and very professional.. thank you Darwin **, may God Almighty bless you with whatever you may be dealing with today.. thank you for awesome service..

I had a positive experience with MCM resolving my issues. They worked with me to find a payment plan that suited my situation. This has helped me to get my finances in order. The customer service department is very helpful.

That was a great service to make changes in my account. The agent was so professional, patient and very dedicated. I felt taking into account with my request and needs. MCM resolved my petition in a great way.

The staff and their customer service over the phone and through chat is amazing. Always a great experiencing doing business with them. They will provide any and every option for you and customize your plan the way it fits your budget. These guys are wonderful.

Christy took care of the issue I was having with my payment processing, she was able to resolve the issue and complete the full payment in just a few minutes. Thank you for your assistance. It was actually kind of nice having it fast and easy.

I had a pleasant experience. I was assisted by Dawrin. They were very helpful in handling my situation. They were patient and helped me settle my account reasonably. Thank you for your help today! I appreciate you!

For someone who has many medical bills and currently going through a few surgeries, I found them to be very understanding of my situation and got a payment plan to fit my budget. I also love the fact that you can chat with them online and take care of everything without calling.

Christy was wonderful in Live chat. She gave me options that works with my budget and she was able to set it up quickly and stayed with me throughout the chat until I got to set up my account and made the first payment. I'm glad that MCM got the chat option for people like me that doesn't like to make phone calls. Thank you.

I owed a total of $1245.49 and called and asked for a settlement amount. They originally only offered 1049.06 settlement, I was able to negotiate it to $833.76. So for me it's a win!! I am glad to be free of this debt.

Keira, Was very dismissive, and disconnected the chat before we even completed our conversation because there were no managers available. Instead of just disconnecting, you could have told me and it would have saved me from getting upset and chatting back in to find out that the managers aren't in today. I would have been understanding. I did not give this person any reason to not want to talk to me. I was polite to them.

I like many others fell off of my payments due to the rising cost of EVERYTHING and medical troubles, after so long forgot about it all together. When I received a notice of possible legal action I reached out and spoke with Iris Roberts. I explained my situation and she was very understanding and worked out a payment plan we can handle. Thank you Iris!!

I would like to thank Logan for helping me out with a great payment plan that works well with my situation I have going on with my life!!!! You are the best!!!! I wouldn’t be able to do any other payment plan with my new lifestyle!!! Thank you so much Logan.

I had the best experience, I have cancer and unable to speak the 2 associates were wonderful in assisting me to finally make a payment. This was by far the best service I have received since my throat was sewn shut. Thank you for all off your help.

I had a great experience with rep Iris. They took care of all my questions and concerns efficiently. I was never left waiting for long periods of time and they were very attentive to my needs. Although they are a debt collection agency, they are very easy to work with.

Simple as 123.... I am so happy that I was finally able to resolve this issue. I completed my payment online with help for the live chat. What a great feature to had. Should have been done this. I am super excited.

I paid off this debt on 11/29/2022. Despite the payoff MCM has harassed me to pay it claiming I didn’t pay. Twice in the past I sent them copies of the checks but they claimed they never received them (I sent them priority mail), finally I sent copies to both offices (CA and MI) then today I received the letter verifying my payoff ( in Nov 2022). For the last 1 1/2 years they have stalked me and ruined my credit because of their incompetence. Finally today I got an apology. Big deal.

I have had the best experience with this company and especially two of their employees. My original communication with them was with Danielle and she was absolutely wonderful, kind, understanding and respectful. My next experience was with Wyatt when I needed to modify my payments, again he too was kind, understanding, compassionate And respectful. I don’t recall ever having such compassion from anyone trying to simply do their job and remain an upstanding human being as well!!!

I contacted Midland Credit Management via live chat. I have multiple accounts with them. I was able to set up a plan that works for my budget. The customer service agent was patient and very courteous.

Never had to deal with a debt collector before, but Rachel ** was very kind in helping me set up a payment plan that suited my needs. I am very fortunate that she was able to figure out a way to help me settle my debt in an easy and comfortable way.

Great company. Spoke with Katie. She helped me out and everyone. Great help with everyone I spoke with and helped me out. Very easy to work with and made my payments work. What a great company. Enjoyed it.

They were very helpful and offered a payment arrangement I could actually do. They were very polite and honest. I felt understood and listened to and the process was simple and easy. Every step was explained.

They are a debt collection company so they make constant unwanted calls but if you do answer you will find they are extremely helpful & really do just want to help make this process easier than it is. I’ve had nothing but a good experience with them. They have done everything they said they were going to do for me.

Christy ** was very helpful and explained everything in detail! I had a full explanation of everything before agreeing to a payment plan. She was willing to work with me which made it easier to be able to make payments!

I appreciate how they are willing to work with you while not being rude and pushy like some debt collectors. I know they have a hard job but they know it's hard on us too or we wouldn't be in these situations.

Logan ** was amazing at helping me locate discounts and a rate I was able to pay. He even tailored the payment date to align with my pay day. Wonderful, quick, and hassle-free service. Thank you so much!

I am really grateful for them. I went through a very hard situation and they were able to work with what I had. I am very thankful that I have my account with them and I could really say I am satisfied with the service they provide.

They filed 2 lawsuits against me without proper notice that they even bought the debt, kept the lawsuit open the entire time I was making payments, and then when I paid the accounts off, they took an extra $140, told me they would issue it back to my card and to wait a week, called back in 2 weeks and my refund had never been initiated and my accounts were still showing open. They say they are closed now and I’ll get a check in 2 weeks, this place is a nightmare.

They helped me with some changes to my payment plan. Very helpful and flexible and compassionate. We were having trouble with the original payment plans needed a temporary solution. They were able to work with me in setting up a workable repayment.

I have had a good experience with Christy, she understood my struggle at the moment and worked with me on that. If I ever run into an issue I hope I get her service again! Thanks for the help and understanding.

Christy was great to work with and we came to agree that both sides were happy with. I paid my debt at the same time as the chat and she made sure I had everything I needed. Thank you Midland for your help.

My issue was resolved via the chat feature. It was quick, easy and painless. The Customer Service rep Rachel ** was polite and helpful. She answered my questions and shared information that I was not aware of.

I needed to change payment methods but was having trouble on the website. Benson ** helped me accomplish that and made it very easy and stress free. Grateful the chat feature was available. Thank you very much.

They were helpful in getting both accounts set up with payments that work in my budget and paid in a manner that doesn't take years. Friendly, knowledgeable and considerate are how I would describe their services.

As an individual who works during business hours and can’t always be making called during the day, the live chat experience was very helpful. The employee Logan was compassionate with my situation and found a way to help me lower my payments. Thank you Logan and thank you MCM for your continued support.

There is nothing for me to complain about. They were more than willing to work out a payment plan with me that helps me a great deal. That's how I wish every place was. I can't thank them enough for the help.

Customer service was fast, friendly and understanding. I was able to resolve my account and get things squared away quickly and easily through live chat feature. I thought it would be a nightmare taking care of this account and it was so very easy.

I am so pleased with the service I received from Kate. Kate worked with me to tailor a debt collection plan based on what I could afford and I'm so thankful for that. It has relieved so much stress off of me.

I just spoke with the rudest customer service rep I have encountered in 64 years of life. Condescending, rude & just plain mean. I was trying to explain why I was calling and she kept saying in her rude voice so what is your question? I challenged her and her attitude (nicely) & boy that made it worse. If I could give no stars I would. I am still being sued but was told by chat it was ok to set up a payment plan. I assumed that would take care of that. It did not. Terrible!

I needed to set up a payment plan that suited my needs and Kate was able to adjust the dates that would work for me and answered all my questions in a timely manner which I appreciate. Very helpful and no stress LOL- Thank you.

Charles was awesome to deal with. Very understanding and thorough. Wish more people were like him. He was very patient and understanding even though I was the one at fault. Guy needs a raise! Good job.

CG was a great representative. He was quick to answer my questions and explain what could be accomplished on my account. Easy instructions on next steps and overall best customer service I have encountered in a long time. I appreciated the response time and quickness of rectifying my issue.

Needed time while in between work. Got time a reasonable amount, appreciate your patience and cooperation! I used the online chat box and the employee was very responsive and straight to the point. Thank you

I wish I could give them no stars. This company had my wages garnished for a card I had back in 2017 of which I was able to make payments on up until Covid happened and I was unable to keep up with the card due to lack of work. This company brought my debt from another company and they somehow found out who my employer was and garnished my wages right before Christmas. I was blind-sighted by this company and also my employer. I am a single parent and this affected me and my child financially. When I called the customer service the people were very rude and basically stated they couldn’t do anything but I could make a payment that same day. They had already garnished my check and wanted me to pay the balance that was left, they are very rude and heartless people. I HOPE THIS COMPANY GETS SHUT DOWN SOON.

I FINALLY received a confirmation from the Prothonotary dated 12/20/23 that my debt was SATISFIED!! Midland is still sending me collection letters! How can I get them to STOP?!? I’m disabled and the stress of this is affecting my health!!!

Benson ** the representative from Midland Credit Management who is a chat live representative. He is Awesome, understand and helpful. He was fast at his response on the support I needed. 10 stars to Benson **. He rocks. I was so happy with his customer service.

I previously had a Bed bath and beyond account and I had this credit card, and I had paid the whole balance off in October or November of 2022. And I closed the account on December 26 2022 because I didn’t need it anymore and after that I never used it. Then somehow it was getting fraud charges that never came from me because the account was already closed and it was already paid off. The dispute charges were already taken care of. So yesterday this company calls still claiming that I owe a balance on the account and I’m trying to tell this person that the account was already off and the account was already closed. The person on the phone was trying to pressure me into making a payment when I told him that I didn’t really have enough money to pay right now because I only have one job right now and I’m part time. This company needs to be shut down and investigated for how they call and harass people.

Midland Credit Management filed a court order for garnishment in April of 2023. The money was transferred from my bank to the courts so they can then send the funds over to Midland. Either Midland or the attorney they hired never submitted a certificate of service or an application for disbursement and they ended up garnishing my account again for the amount. The funds they garnished this time was from my mortgage account, which means my mortgage will now be late because of an error they made by not submitting the forms. When I spoke to the account manager they said it's been escalated to a manager but could not tell me how long it would take to issue my funds back. In the meantime, I now have a late fee because my mortgage is late. This has been a enormous inconvenience and incredibly frustrating.

Was able to use the chat feature with *Rachel* to setup a payment plan that is adjustable further down the line. Obviously they are a debt collector but at least they are willing to work you and various Debt Consolidation Agencies that you have contact them on your behalf. Only reason it's not a 5 star review is the first letter I got from them was a pre-legal notice of possible lawsuit. If not for that this would be five stars.

Rachel ** just helped me tonight. She answered all my questions and has me jumping for joy.. THIS COMPANY WAS FABULOUS. For future people who has to handle business Midland Credit Management is definitely the place to go.. Keep up the good work to help us people get our credit and life together. I’m back and better thanks to you all!!!!

I just want to say, Ellen ** with MCM Concierge/online chat was AMAZING! Paying off debt is humiliating, scary and hard to do but Ellen really made me feel comfortable with my options. She understood and listened to my struggles and made me an offer that I could actually afford. If I could give Ellen more starts than 5, I would! Customer service at its finest! Thank you!!!

I was sent in to collections on an account that was taken off my records due to fraud and covid 19. I disputed this and was still harassed by them. I also have been negatively affected by this and held back from credit.

I have had to rearrange due dates, and whenever I have called them to do so, I have never had an issue. At MCM, they have made it easy and convenient to get debt paid off without breaking the bank. Thank you MCM for making this process painless.

Ms. ** was very professional, courteous, and concise. She helped me make payment arrangements on my account in a very efficient manner. This is remarkable for helping a customer via a chat. Ms. ** rocks!

Benson ** was able to locate my account and found out that I mailed my payment to the wrong address. He provided a new one to me where I could mail my payments into. He also set my account up for a 6 month payment plan and changed the billing date that the payments are due. I'm thankful for this options and that the collection agency is willing to work with me in resolving my debt.

I was short for my auto pay and I needed to move the date temporarily, so I used the chat and talked with David ** who was quick and extremely helpful with specifics. I was able to confirm the one time change in a matter of minutes.

I have been dealing with ongoing health problems and it has affected my ability to pay. I explained this to the representative who was able to get the total bill dropped almost 17%! My account will no longer negatively affect my credit and the representative made this easy.

I contacted Midland Credit Management company yesterday in attempts to resolve a debt that I had accrued a couple of years ago. First of all, the man on the phone spoke with a heavy ** accent and it was difficult to understand what he was saying. He spoke fast as well. After I identified myself and told him why I was calling, this man went into a very long-winded spiel which wasn't necessary at all. After what felt like an eternity he asked if I wanted to pay the debt off immediately and I said no, I wasn't prepared to do that yesterday. He then attempted to pressure me into making a payment yesterday so that he could give me a 'discount' on what I owed. When I refused to make a payment he put me through to his manager.

They attached a debt that the statute of limitations has run on, making legal action to collect it impossible, but they thought they would attach it to my credit report as a newly opened account, which is ILLEGAL.

Very helpful and took time to explain things to me. She had lots of patience and listening to me to explain everything to her. She was very nice and understood my problem. Thank you if I need it to talk to anyone again I would love to talk with her because she just had so much patience patience.

The person I spoke with understood what I was needing help with. I didn't have to wait long for assistance and my problem was resolved. She asked follow up questions to make sure I understood. She was very courteous.

I needed to work out payment arrangements for accounts that needed to be resolved and they were willing to go beyond their standard offers and come up with a custom plan that fits my financial needs. I am now able to start improving my credit because of their willingness to compromise and meet me half way.

They changed their number & couldn’t send my poor mother a notice or new number so my mom couldn’t contact 'em for over a month and they ended up charging a hefty penalty & froze their bank account. Said they were “too busy” when asked why they didn’t send any notice on their number change. Terrible company.

Well I get something from the court early this year. I don't recognize the debt they're trying to collect or amount. I called them, was a awful experience, they just want money, not willing to listen at all. I'm now dealing with a garnishment from for a debt I don't know about. This company needs to be shut down. I tried to payment arrangement on this debt even but they're not willing cause they think they have the upper hand so will not negotiate. I everyone reports this company so this can be stopped.

These guys seem to have a knack for getting things wrong. The company said I had a debt with a company I had never dealt with so I sent them a debt VALIDATION letter. They refused to send proof, good luck guys. SEE YOU IN COURT! Bunch of clowns!

I am going through a tough time in my life and I got a hold of them for a overdue bill. A mister ** helped me so I could avoid legal action and so I can focus on what I have going on with a lot less stress on me. Thanks so much.

So back in 2018 Midland did a judgmental against me for $2900. At no time did they attempt to contact or leave a VM. Jump ahead to 2023, Garnishment starts via ADP. 25% of my weekly pay for a balance of now $3646. ADP informs me that after several deduction the remaining balance is $1161. So, I call Midland to pay remaining balance. They give me a higher balance of $1600. Come to find out ADP is mailing checks weekly. Midland receives check and sits on it for a week. Currently, Midland is two weeks behind on balance and is charging an 8% daily rate of interest. So, apparently Midland and ADP are not keeping in contact with one another to confirm remaining balance. If it wasn't for me to tell Midland to fax ADP to give exact amount. Because ADP is reporting 11 payments sent and Midland is only reporting 9 payments received plus the payment I just made of $1161.

I used chat to communicate with an agent. He was courteous, patient and helpful in addition to answering my concerns. I was pleasantly surprised at how easy it was to resolve my questions. I am very satisfied with the service rendered.

The online chat was terrific! It made the payment process stress-free and the agent was very helpful and understanding. I initially had a problem getting my payment info to register and the agent was very patient and helpful in making sure that I was able to get registered.

Midland calls me at least once a month. Most times I let it go to voicemail. But once in a while I answer it just to see what they are lying about that day. They say I have a loan out from LoanPoint USA. I've never had a loan out with that company. They say that I work for a Poco Technologies. I looked up Poco Technologies. It's a company in China! I have never worked for that company. They have my social which is worrisome. But everything else they say about me is not me. Today when I answered their call, they said they are waiting for me to file a police report disputing the LoanPoint loan. The police doesn't handle things like that. Supposedly they are "advancing my case to the Sheriff's department for prosecution." LOL The Sheriff's department doesn't handle that either! Don't believe what these guys are pushing. They are scam artists trying to get your hard earned money for themselves!

So an operator gets on my wife's phone telling me I per a bill for city finance. I was willing to pay in full. He couldn't draft or out my account in 6 days. First, he wanted 12 dollars than 1 dollar like it was a scam and when I refused to give a dollar he went off on telling me why a pice of ** person I was not paying my bills when I offered to pay in full when my taxes hit. I'm 6 days! Not 1 American on the phone all with accents and a pissy attitude. Pissed because I couldn't even remember owing this money and he couldn't scam me on the spot. Beware!!!

Peter ** was the agent who assisted me today. He was prompt, courteous and professional. He updated my address without any complications. I was very pleased with his demeanor and effectiveness. I would love to deal with him with any future issues I may have.

They are ok in taking care of your plannings in collections, I am happy with the results of paying off my credit collections and no longer have to deal with unnecessary calls after paying off my dues.

I hope that MCM pays their LIVE chat workers well, because they are very knowledgeable and professional, and I don't care that they have decided to outsource this type of work. I just hope they are being well paid and taken care of, and aren't being abused. Thanks Bryan for your assistance!

Peter ** from MCM did a great job on helping me set up a perfect payment plan to pay off my account. I lost my previous job I had back in March 2022, and I only just started at a new job. The job market in my area was awful and couldn't find anything that could support me financially. Finally found said job and they understood my situation and helped me out. I hope that after paying them off, I never have collections again. It is awful for your credit score.

Although it was just a simple act of confirming some info that was in question. I was able to access the chat and had my info in a few minutes. Fantastic customer service from Rebecca on the chat feature.

I was behind on my payments so I call Midland Credit to tell them what happened and they were able to help me out with a payment plan to keep me on track. Appreciate them for taking the time out to listen.

I discovered that I had missed two payments on my payment plan according to a paper I received in the mail but I could not find it online. I contacted a representative using the Live Chat and she found the problem, provided a very reasonable solution, and my account was back to current in a matter of minutes. Very professional. Answered all my questions and did not rush me off the chat. I am very pleased with this experience and look forward to continuing to work with Midland.

For starters, this company outsources, which I understand it's a money move. But the outsourced employees are some of the most disrespectful, non-caring, nonchalant representatives you can talk to. THEY DO NOT CARE so don't look for empathy from them. All they'll do is give you scripted answers and you can BARELY understand what they're saying.... and that's IF you get someone. All I was trying to do was see what options I had for repayment and they transfer you from department to department, most of the time they're blind transfers so be prepared to repeat yourself A LOT. I finally had to resort to setting up a default plan online and when I tried to modify it by settling, they played the "transfer from person to person" game. One call with them will COMPLETELY exhaust you and leave you STILL trying to get answers!

I didn’t realize how horrible this place is until I read similar reviews to mine. I called when I received a letter that legal action would be taken against me. On one account I’ve been told twice they could get the payment down from $2400 to $1900 and both times no one put it in the system. Now they won’t work with me on a resolution and I was lied to twice. I just paid off one account and if I don’t receive my official letter then I’ll be calling constantly. This company cannot be trusted!

I give up on Midland Credit. I have a bill that is owned by Midland. I have been calling for weeks. Every time I speak with someone they give me another number to call and another extension to speak to various people. I call and leave messages, no one calls back. I call again and go through the same thing. When I call this extension, I just am placed on hold for hours. I am trying to fix my credit and don't know what to do at this point. Strange way to do business.

They, are very sneaky. You, can hardly understand their so called customer service department. A pure headache they are. There, are a lot of ??? surrounding this company and their practices. I, have read many complaints about this company and it is not good.

I found myself with a little bit of debt and unable to pay. My debt was bought by Midland. Trying to get through to the department handling my account is non-existent. I have tried for the last 30 days to pay this bill off. When calling in I get transferred to a voicemail where I never receive a call back. I been calling three times a day, leaving voice mail after voicemail with no return call. The representative you get when transferred will not provide any information and are extremely unfriendly when challenged. I was able to find my account online and and have additional questions. Why would I pay something you can't give me full detailed information to ensure my questions are addressed?

I had two debts that were acquired by Midland Credit Management. They sent me a letter threatening a lawsuit at which time I paid both accounts in full. This was in November of 2020. It is now May of 2021 and their website still shows that I owe $1.176.02. When I call, they confirm the account has been paid in full and closed, the debt is not accurate... however, my credit reports all still show this account is still in collections with a debt owed. I call this company once per month and get a complete runaround for hours where nobody knows what to say, managers are not available, someone will call me but it never happens.

On 10/21/20 I received correspondence from Midland Credit Management notifying me that I owed $917.19 to them. No explanations as to what the charges were, just that I owed them $917.19. And, in order to avoid court arrangement, I needed to settle this immediately. After phoning Midland, I asked for the last 4 SSN's on the account. They were different than mine. I told them they had the wrong person. I gave them my full SSN, DOB, home address and phone number.

I have set up a payment plan with them over 5 times now. My bank pays them with no issues on my bank's end. But every month they call to tell me that it didn't go through. Now they want my debit cards over the phone. I told them no way. I've set up payment with them multiple times. I have the payment plan in writing. Issues in their computer system are not my problem. Beware.

I had a credit card that they purchased and then sued me in court for and got a judgement against me. I called and worked out a payment plan and worked with a good collection customer service person. I have made a total of 4 payments that have been on time and per our agreement and have two more small payments left. Well this month August 2020 I came in close contact with someone who tested positive for COVID-19 and had to get tested myself and had to self isolate which meant no work.

I received a legal document from this collection agency, earlier this year. Until then I never heard of Midland Credit Management. After calling an attorney we took this company to court. It took an appeals court judge to rule in my favor. So as of this writing, I don't have to pay these bloodsuckers anything. Take my advice and Sue this company. It won't be long before they turn tail and run. Because they haven't a legal leg to stand on.

I have attempted contact to the correct department 4 times in two days to notify them the debt has been settled. They are still sending me a letter advising me of the unsettled debt. Nobody called me back. I asked to speak to the person who has a signature on the letter I received and I was told he does not take any phone calls. I really cannot understand how a company cannot respond in a timely fashion.

I have spoken with so many people, Kellan, Paul **, Ben **, Ralph, Jerry **. Rude. Hung up on. When I asked for an email regarding our conversation of a refund they refused. I would never work with this company if I didn’t have to. Very sad especially due to the fact that our country is hurting due to covid.

I was blessed to receive some extra cash and decided to clean up my credit report by paying off most of my bills. I had two to three bills that Midland Credit had purchased. Called and paid off. Great right? No! There was an old bill that was over 7 years old that actually had fallen off credit reports. When I got to work on Monday morning I had received all these calls so I calls the number not knowing who it was; guess who? Midland Credit. They were trying to get money for this bill. I told that they were not going to get a dime from me for a bill that is almost 10 years old and also one of their reps told me that I did have to pay it because it was an old debt that they cannot go after.

Just when I/we thought ride sharing company had poor customer service- oh try this one!!!! Poor customer service as they never have a straight answer. Always deviating your question as if it was a pole hole on a highway. They operate in a fashion that makes consumers question their credibility. First time they contacted me, I was like oh boy- here we go again with the fraud calls. It took me weeks to investigate this company and was still not convinced. They have a 1 star review and that should speak for itself. I mean do we know how hard you have to be working to get a 1 star review? Unless one only has 1 customer but it is not the case here.

My wife had an old credit card debt that had been sold to Midland Credit Management. She got served with papers saying that they were suing her. She called them and attempted to set up a payment plan with them, but they wouldn't work with her on a monthly payment. Today I found out that our bank account had been cleaned out, including all of our savings to satisfy this debt. I feel like this is illegal, since neither her or I was notified of this by either a legal document or even a phone call. Any advice out there??? Is this Legal??

“Tim **” with a deep Indian accent is so rude. I called because they kept calling my old job asking for me. I called to see what they want and to get them to stop calling a number that’s not mine. He said “We will update it when we get a payment arrangement.” I said “You are calling a number that’s not even mine” and all he said was “you owe us money, we will change the number when we get a payment agreement”. DO NOT PAY THEM!

Very disappointed in how the company handles your account. After losing my job and being disabled I needed to stop payment arranged for a few months. 3 months of no payment and they have a lawsuit against me and will not work with me. Horrible company!

I was sued by Midland Credit. They hire "representatives" in your area to represent them in court. These people will tell you things such as you should call them to work out a payment plan. I called after he told me this and Midland told me, "This was untrue. We will garnish your wages and would not accept any payment plan."