Midland Credit Management Reviews

I chatted with Dyroth, and they were very helpful and kind. They helped me resolve the issue I was having with my missed payments. Thank you, Dyroth!

I chatted with Wyatt, and I found that they were able to assist with everything I needed! I felt like I was provided with support and comfort knowing everything was taken care of.

Very helpful and easy. Worked with me on a manageable payment plan.

Great customer service. Fast and very understanding! They are kind and polite, very helpful for whatever situation you are facing.

They're really helpful if you need to make a payment because it's missed or need to adjust your payment. You can either call or use the chat.

Chat with Paul R. He helped me get my account back on track.

Thank your for settlement. We plan to buy a house for my family. They are great services to help us and work it out.. Best services I ever have, thank you

All queries were answered in a timely manner and the agent was knowledgeable with his research of my account.

Very easy to work with. Understood my situation and wired with me to find a helpful solution.

Victor helped me pay off my debt and I appreciate him for taking the time to also give me information that I will take with me down the line.

Great customer service! They responded fairly fast to my question.

Even though I got really behind on payments they were still more than willing to work with me on getting it knocked down so I could pay it off in one lump sum.

I like how everything was quick and simple. I was able to get detail on my account and appreciate the fact they explained how their system works if you need to pay a past due balance. Thank you

I spoke with Bob ** through the online chat. They were very understanding of my situation and gave me multiple options to get back on track and work on paying back my debt. I am now confident that I can at least make a dent in what I owe. Highly recommend for assistance in getting flexible payment plans set up!

I used the chat as a way of communication. The agent was very polite and smart. He understood my situation and raised a dispute in behalf of me.

Great people, very helpful and efficient. Helped take some stress off.

Our family does not have a Midland credit account. I deleted your email forever. Your rep has a creepy voice.

I was very impressed with the customer service I received today from Paul **. He was very helpful.

Having to deal a debt collector can be stressful and just plain old embarrassing (indeed it's my own fault). However, the chat feature and the people who are assigned on the chat feature are very attentive and open to assisting your needs. (Which makes everything just feel a little bit better.) My initial payment plan wasn't feasible and they were not hesitant to try and help me set one up that fits better within my budget. I appreciate their patience, honesty, and just overall assistance with it being a seamless process. Thank you!

Very pleased with agent Paul **. He was able to find an affordable solution, lowering our payments to $5/month for three months, while we are dealing with a short-term financial hardship.

They were extremely helpful in a tough situation, I appreciate their willingness to work with me.

Gary helped me when I had to change my payment plan. He walked me through it and was very helpful.

The customer service has been nothing short of amazing, very prompt, understanding and polite. They will work with you to resolve your situation. Very professional company to deal with. Online chat person Paul helped me resolve my problem with understanding, truly appreciated it.

Great help and worked with me. Was able to agree with the monthly payments that I could afford.

Gary was easy to deal with 10/10. Very prompt and assisted with any questions I had. Cody

I was very pleased with the chat option on the website for collections. Bob Eric was the chat person's "Name" and I could tell it wasn't AI (after the formal stuff). Why am I saying all this? Because he was honest, direct, helpful, not pushy, gave me options, and LISTENED TO ME! Best experience I've had with someone who is just there to take our money (that we owe anyway). He was sympathetic, and that matters to me.

Used the chat to negotiate my debt. They made it super easy and stress free, I was able to pay very close to what they were asking for and went out of their way to make sure I was comfortable paying to settle my debt as quickly as possible. Huge weight off my shoulders.

Bob ** helped me move my payments and around and actually understood and worked with me. Solid dude.

Easy to work with, great customer service, fast response, and they work with you.

Perfect service! Very helpful and kind. These guys are great!!! 5 stars +

Darwin was great. He understood exactly how to assist and help me make my payment. I appreciate Midland being so flexible and helping me get this paid off.

Overall, in a situation where things occur and you have no money at the time of payment. They work really well with you to set up later times, which put my mind at ease. Bob was great.

Very easy to reestablish payment plan. The Rep was extremely friendly and helpful. Thank you Mark for helping me with my account.

Efficient, easy, resourceful, & helpful, all qualities their staff has, and all of them have been easy to talk to because they are kind.

This company has been very helpful in navigating debt repayment. I have a very difficult financial situation due to being a full time student with 2 young children. They worked with me in order to accommodate me and my family’s needs. I am very grateful to them.

Not much help received as I have to wait next business day.

Midlands Credit worked with me and help me set up a plan that works for me.

I had a family emergency and needed to change my payment date. The person I talked with changed it for me, no questions asked.

Rude, unprofessional and they say they can see everything but they can't.

GREAT customer service, very helpful and smooth process!