Midland Credit Management Reviews

Great Service and awesome company. Had a great experience and appreciate their time.

Hayley was very helpful to me and I appreciate her help tremendously!

Customer service was excellent in resolving any issues that I needed addressed.

Representative was awesome, compassionate and extremely helpful.

Colton **, was amazing; he really understood my situation and helped me resolved my situation by helping me get a better deal and paying off my debt. Thank you!!!

Edward ** was super efficient and helpful. He reassured me that he would look into an account for me and help figure out what is wrong. He was quick to respond and pleasant to chat with. He is great at his job for sure!

Bob helped me to set up a payment plan that worked great for me! Made it very simple and easy.

Charlie ** was very patient and helpful; he helped me to fix my account. Thank you.

Did not have any problems getting my account settled.

Went through a divorce and obtained a ton of debt from it. They were super helpful and flexible with payment plan. Very friendly on the phone and pleasant in chat as well. Highly recommend!

Bella T. was amazing! She gave me the best experience and did everything she could to help me out with the hard time I am facing with money.

Edward was very helpful and understanding, thank you.

Midland Credit Management is the best! They are so patient and work well with finding solutions that truly help the situation. Great customer service!

They have been willing to help me through repaying my debt and have been kind and courteous throughout the whole process.

I'm super happy with the best experience, I never have an experience like this, this was my best best experience for sure.

Agent was very kind and helpful! I woke up to a fraud alert from my bank and was panicking because of an upcoming payment. Agent assured me that everything was going to be ok!

Very reasonable and understanding! I can pay off my debt and still live life the way I want!

Bella was very helpful and understanding! It was easy to work with her.

I owed a debt I had forgotten about after my divorce and losing two brothers in the span of 6 months. In a nutshell, life happens. MCM worked with me to negotiate a lesser amount. As a single mom of 3 kids, I really appreciated that, as well as they were kind and quick to work with. Payment is easy to make as well.

Victor helped me resolve an issue today and he was communicative and informative.

Overall they were pushy however they eventually accept the payment plan that I needed. They weren't willing to reduce the amount at all, which is interesting because I've dealt with another company previously that was amazing. They buy these accounts for pennies on the dollar. I get wanting to obviously make some money back but they're making back definitely thousands more than what they spent.

My rep was Samuel **. He was very understanding and worked out a payment plan that I could afford. Great service.

Although the chat person I chatted with was great and able to answer my questions, I can't get over the fact that I've been paying on a $10,000 loan for over 14 years. Geez, how much have I paid so far??

Customer service is wonderful! Every time I have an issue with my account, they are there to help! Never any problems & always willing to help!

The customer service is quick and efficient. I had no issues rescheduling my payments to fit with my current situation. Thank you Ayden!

I was blessed to work with Mark with one of my outstanding accounts and he took the time to help me get my settlement lower than the online offer. Debt collection is not an easy job and he made sure I was treated respectfully. Thanks again!

Midland has been patient and easy to work with. Website is easy to navigate; chat services are surprisingly quick and painless. Their patience with my busy schedule working 7 days a week I am thankful for.

My experience was positive, Bob was patient and understanding. Bob answered all my questions and put my worries and stress to rest. I learned that I can not make additional payments online, I'd have to call to make additional payments, which is fine. So my issue was resolved and all is well. Cheers!

Helpful, understanding and everything was simple and quick. They were also great at explaining the process of everything.

They will work with you if you are struggling to make payments!

Did the chat with Bob **. Excellent customer service. Got everything handled nice and easy. Much appreciated.

Wanting to resolve my account, got in touch with Samuel walked me to the process, setting up a payment program quick and easy. Hopefully the rest of his experience will be the same.

It was a good experience. Thanks Gary. They were very understanding of my situation.

Used the CHAT option for help - Wyatt was very helpful, gave me options and answered all my questions.

Kind, curt, fast, easy to get these past dues paid and on a schedule that's right for you.

Bob ** showed me kindness and compassion and helped me set up a payment plan specific to my needs. I really appreciate his help. He was not like a normal debt collector, he really wanted to help me! I was well taken care of and can resolve my debt with peace of mind.

I used chat support to help me set up payment plans for my accounts. It was a smooth process and the staff was extremely helping and understanding. I had a great experience handling a not-so-great situation. I'm so glad I finally handled this with their help.

I just received a collection notice from Midland Credit Management. It is an attempt to collect over $6k for a recently acquired American Express account. I do not have nor have I every had an American Express card. I checked one of the 3 major credit reporting agencies and NO American Express account appears anywhere on the report. After reading some peoples experiences with this company, I understand it is a legitimate collection company. But their information is incorrect. Now, do I ignore this like many others in this same situation have done, or do I contact them to dispute?

They assisted me in completing my payments in my financial accounts and helped me get back on track

I know collection agencies don't typically get positive reviews, so I wanted to take the time to say thank you to Samuel who helped me today. I offered a final payment option that I knew I could commit to and asked if it was possible. There was no back and forth, no bullying, nothing negative at all. He helped me set up the final payment and set up payments on another debt. He was quick, friendly and most of all, helpful without judgment. Thank you so much for helping me clear up these accounts and for being so professional and courteous the whole time.