IC System Reviews

I received a call from them on 11.6.18 at 8:49 am from the Vermont number 802-461-4875. The caller, "Tina **", asked if she could speak to me (stating my full name), to which I confirmed "this is she." The caller stated that she was calling in regards to "personal business." She requested I confirm my full address, to which she stated the street address without the number. I responded by giving the house number along with the street address but did not include the town. She followed up by stating the town location and asked if it was correct, to which I responded "yes." She stated that I had an outstanding bill with Spectrum cable company for $676.87 in equipment and $229.87 in services and that it would be reported to the credit bureau on 11.17.18. I informed her that I have never had services with Spectrum and that I no longer live at that address. I asked her to tell me the location of the bill and the date for the bill.

This company has harassed me for months. They called stating I owed balance for DirecTV... 640.00. I advised that the service had been cancelled and was billed for months after cancellation. The claim was disputed via DirecTV and a resolution was accepted. They still reported to my credit and will not remove until I pay them a discounted price. Crazy experience. Company should be investigated.

The first person I spoke with on 08/07/18 was very professional and polite. I called back on Monday 8/10/18 & made an online payment with a checking account with a representative was on the phone with me. It said my payment went through & the rep confirmed it. As of Friday the payment had not come out of the checking account. I called back today and spoke to Kong **, yes she spelled it, & they are saying that my payment never went through and they needed my checking account info AGAIN. I am very wary of giving them the checking account information again. I am beginning to think this is a scam.

I was contacted by an I.C. System customer service representative who quickly introduced herself and who she represented (I.C. System) and proceeded to ask me to verify personal information. I was not sure what company she said she was with and I was not going to give out or confirm personal information to a stranger so I asked again who this was. She gave the same introduction so I asked what is I.C. System and she provided an extremely vague answer. Something about personal experiences with a hospital I had gone to. That still did not help me feel assured that this company I had never heard of should know any of my personal information.

I have never in my life been so genuinely frustrated with a company, mind you I call Verizon and Comcast frequently so that says A LOT. Nonetheless, these people told me my debt was "gone" because Verizon was incorrect and had accepted my dispute. I get ANOTHER letter in the mail from them saying no I owe them money. I call back and they tell me I owe this money now, but just told me three weeks prior I didn't? I sent them multiple different proofs my $0 bill with Verizon Fios, and they still won't accept the fact that I don't owe the money. They keep contacting me, contradicting themselves, not giving me an actual solution to how they managed to tell me two entirely different things, and I'm honestly over it. Clearly their systems don't update properly.

I have been receiving call from the same number asking me to verify my address. I hang up. Today I asked what this was about. I was told I had a debt with Kindercare and they would report to credit bureau. My child hasn't gone to KinderCare in a year. I called KinderCare and was told my balance was zero and I had never been turned over to collections. I hope they are not able to report a bogus debt to the credit bureaus. What can be done to stop this company?

We received our collections notice about two days ago and have been waiting for payday to make our first payment. Today I get a call on my cell phone asking for me by name. I make it a habit to screen calls before giving away private information, so I made it clear that I would not confirm that they had the right number until they told me what business they were from and what they were calling in reference to. They very rudely told me that they would not be telling me their business. They hung up on me. So I called back and asked again.

My husband keeps getting a bill from IC System. I keep telling them we don't owe it. I called the Company today that they claim they are collecting for. The Company said that we don't have an outstanding bill even in old bills. We are not paying it. It appears they are scammers.

This is a very terrible place of establishment, I've spoken with someone there by the name of Jeffery on December 4th, 2017 who called me to set up a payment arrangement about my debt with Ameren UE. I requested the arrangement to be set-up for $25 each month to come out of my account. On the January 18th, 2017 this company pulled out the full balance owed to Ameren UE of $227.18 which I did not authorize. I called the company numerous times inquiring about my payment arrangement that should have been set up on the account for $25 per month and they are arguing with me that a payment arrangement to them is exactly what was set up on my account which was me paying $25 the first time then paying the remainder in full the second time. This is by far the worst collection agency I've ever had to deal with. I will be reporting them to the BBB. The company gets no stars from me. Absolute thumbs down.

Like many others on this blog, I was called today on my cell phone. I just received a class action payment from an company that were using people's cell phones to try to collect debts. Same thing... hmm. In any case, I am in Chapter 13 and per the law surrounding that, no one/no debtor is allow to call me to try to collect on any debt. As such if there are any attorneys that want to take another class action lawsuit, I would gladly be a complainant and in that I am also in Chapter 13 and damages can be assessed as a result of doing so. Companies like this need to be put out of business and never see the light of day again. Any attorney who would like to do, should contact me. Not sure how they can do so, as I will not leave my email on this site or phone number (maybe a burn phone would help). In any case, I would gladly be a lead complainant.

This company is a Predator in the collection industry. They buy old collections. Some going back 4-8 years to collect. In my case I had a collection of $222 from DirecTV back in 2013 that was a cancellation fee only. After discussing the matter with DirecTV in 2013 they dropped the collection. It did not appear on my credit report until July 2017, surprise, after 4 years. I have been unable to get all the credit reporting companies to remove the negative collection so I have filed a Small Claims Lawsuit against IC Systems in Collin County, TX. I expect to prevail in court.

This is pure BS. This horrible company can put a fraudulent collection on your credit report yet it is impossible to contact them. My identity was stolen via Experian and their joke of a “monitoring service” doesn’t do anything to fix garbage like this. I don’t owe anything to anyone yet now I’m shown with a new $50 collection every day! If a company can add to your credit report, it should be law that they can be reached! Besides, if I owed them anything, I could not pay anyway! What a bad joke!

This company has just placed a mark on my credit report. I don't know who they are or what it's for, and lo and behold. You can't contact them any time except when I am at WORK! No email, no after hours. I've never received a call or document from them. Perhaps a BBB will get a response from them.

I am an attorney with a Vet bill in collection with this company and they are impossible to reach. I am spending a lot of time on hold and THEN it just goes to voicemail which no one seems to listen to or if they do they don't bother to call back. And I'm trying to PAY them... I got through once and we reached a settlement of 50% and from that angle I am satisfied (got a call back confirming acceptance but no extension or email was provided so I cannot finalize for my client who is under a deadline to her bank to prove settlement). AWFUL. This has been going on all week at all hours. This morning at 7AM(!) I called and the system wastes my time again by allowing me to go through the motions just to tell me in the end that they aren't open. Where are your business hours? Where is your fax number or email? I think I should open a collection agency because I can easily compete with this. They must have awful results for their clients.

So 2 weeks ago I log in to Credit Karma to check my scores and I see I have a delinquent account from Con Edison says I owe $295.43. I called the debt collector number shown under this information. I go thru the process of paying off my debt. When they ask for payment they told me I can pay with debit or credit card but I will encounter a $15 dollar processing fee to pay a debt using a card so they gave me another option which was using a ACH payment which they waive the fees to process this payment. I, of course, chose the ACH payment. After this was done I was told they will Process my payment the same night and by Sunday I should see on credit report the change of paid in full and closed.

I got a call from someone asking for me then wanting me to verify my address and last four of SS#. I asked what it was about and all she would say was that it was personal business. I felt like it might be a scam so I refused. She kept insisting, even said that she already had the information. She just had to verify who I was. So I asked what it was about. Again she said "personal business". I asked the name of the company. She said IC Systems. I asked what her company is all about and guess what?! It's "personal business". So I told her that I wasn't going to give her anything if she couldn't tell me what it was about.

The rep on the phone admitted to me that they send out blanket letters to everyone with my name on it like a fishing scheme in order to catch the debtor. That's got to be illegal. Great way to do business and scare people. The one star review says it all.

This company is an absolute scam. My dog died two years ago and IC System contacted me saying there was an unpaid debt for his cremation. I immediately paid the debt as I was in the final stages of being hired by a new company. Any negative debt showing on a credit report could derail that employment offer. The company will not accept personal bank statements as proof of payment so I asked after paying if I could get a receipt showing the entire payment had been posted. The IC System rep droned on about how it will take up to 72 hours to get a receipt of a payment. 72 hours??? Three days to get a receipt of payment? In today's world of instant processing, why would it take 3 days to get a receipt of payment? I explained this is for immediate employment verification.

They saw that I had a Cable One account in collections because I was disputing the charges with another creditor. They started calling and when I asked if the other collections sold my account to them, they danced around the question and then stated they worked together. I told them if they worked together then they should know what was going on. I advised them not to call back but they did. I refused to take their calls and one day I see the same Cable One account on my credit report with a $2 dollar difference in the bill. I got it taken care of through the original creditor but they insist on ruining my credit!!! Something should be done. I just don't know where to go. I dispute it, and dispute it, and it never goes away!!! I'm so angry!

It is a case of not doing the research before sending letters of garnishment. I owed a tax bill for $859.00 in 2010 for back employment taxes Georgia. Which I settled the debt paid in full in 2010. I have lien release and letter stating taxes paid in full. Every 2 years I get a letter from IC System even when I send the copy of proof. I will allow anyone to damage my credit and it is up to you to let these uneducated debt collectors try to intimidated the general public with nonsense. It give everyone a bad taste in their mouth. I would like to see this company closed forever. This lien has been closed for 7 years.

Unethical Company. They called about an old hospital bill that has been paid over 2 years ago. I called the hospital with the exact account number they cite, and they confirm it has been paid. For over 2 years. Now IC System is trying to claim $200 in collection fees. They said if I don't pay in 30 days, I will be reported to Transunion, and Sheriff Department. What a bunch of scamsters.

They have bought one of my old debts... cell phone bill to be precise. Which has been removed from my credit multiple times in the past because the amount of 2400+ cannot be proven. I disputed it and of course it has been removed once again but they have also added on a 200$ collection fee. They continue to send mail claiming they will put it back on my credit. Doubt they can but is it legal to add on fees and report that balance on someones credit as part of the debt?

They call all hours of the day and night and never leave a message. Being going on for a few weeks now. I called them back and told them I wanted my number removed from their calling list and the guy hung up on me... I'm so sick of the robo calls...

They refuse to tell me what they are or what they want though I've read they are a collections company. They continue to call me daily. When they call they only identify as IC System calling about a "personal business matter" and ask that I answer personal questions to verify my identity which I refuse to do. At that point they state "Well let the record show we attempted to contact you." Ridiculous.

In December of 2015, I called and paid a past utility bill. It kept showing up on my credit report. I got a letter saying it was paid in full. I called today. The man said that the number was wrong and it did not go through. I know I gave the right number. It was the incompetence of the company that can't even put the right number in. They should had contacted me and not sent me a letter that it was paid in full. The man was very rude to me. He never once apologized to me. I am not about to pay them twice. This is poor business practices. The company needs to quit hiring such incompetent people and teach them some matters. All I was trying to do is get my credit straighten out so I can get a parent plus loan for my daughter to finish up college. I called the original creditor and told them about them. I also told them to hire another company if they want to get their past due accounts paid.

I have asked this company to stop calling me for 6 days, they call every day. They have the wrong number and keep calling. I have been on the do not call list since April 29th, 2008.

I just received a call from IC Systems asking for my mother. I informed the caller that she is deceased and asked what this was about. The caller expressed hurried sympathy about our loss and dove back into the reason for the call which she expressed was about a "personal matter." (Up to this point I had never heard of IC Systems.) The caller asked for the exact date of death. I told her that was personal but gave her a date range because in the heat of the moment, I could not remember. The caller then asked for a surviving spouse and I mentioned that he had passed away a month before she did. (No sympathy expressed this time.) She asked if there was an estate and I informed her that it was closed. She pushed further and asked if I were her son and by this time, I had reached my level of patience and informed that I still was. Again, I asked her what this was about and she told me it was "personal". At that point, I hung up after thanking her.

Spoke to 5 people to try and get a date confirmation about when an item could be placed on a credit report. The first person said he doesn't know how to do that and even if he did, he would not help out. He told me the date over the phone and he said I would just have to take his word for it if the date changed or the item was sent to the credit bureaus early. The supervisor of the section, Matt **, said it was above his paygrade. Also, the legal department would handle this and he would transfer me to them, but he doesn't know their office phone number, which is also above his paygrade to know.

The collectors at this company contacted me repeatedly to settle a debt that had not been processed by the debtor properly through health insurance. The entire bill that was originally reported to IC system was run through insurance a few time after the bill made it to IC - and the debt went from several thousands of dollars to what was reported to me as $0 left on the balance. Well, the hospital reran the claims again (no clue as to why) and left me with a balance of $181.79 according to IC system - but I never received an adjusted claim or bill from the hospital nor did the claim go out of delinquency once it was decided that the entire bill was wrong and hadn't gone through insurance etc.

In late winter of 2014 I took my cat to a local vet hospital in Bolton, Connecticut for an emergency. He was lying in his box, I knew he was ill. I was quoted $600 for surgery, meds, room and board. The vet called me after surgery, said there were some complications but he would be fine and I could get him in a day or two. When I picked him up, I was given a bill for $1600.00, grossly over the agreed quote. A few weeks later I was assaulted, which caused loss of employment, and I did explain this to the vet.

First, I have been legally disabled in the year 1996. I was sitting playing my guitar and got a call from IC Systems. A female named Hadassah, said that they are going to garnish my bank account and that I have a debt from 1992 for $2000.00 for a state tax from Georgia and that it will never go away. She knew my last 4 digits of my SS#, and also said that 'interest' has been compounded since 1992! She said they are going to send "whatever" to my credit history which I worked very hard over the years to obtain a credit score of 761. I just went thru 38 days of hell withdrawing from 50 mg of ** a day that I took for 2 years steadily. I barely make it thru the month on my disability payments as for as trying to survive on little to nothing right now. I just got off that crap and now with my mental illness, this call has sent me spiraling out of control. I'm done. Guess at least they will have blood on their hands for what this lady did to me.

I called, because I have 2 items on my credit report. I wanted to pay in full So I can be that much close to buying a house. I called. She asked if I had a reference #. I said no So she asked if I had my SS #. I gave it to her. She immediately hung up, and an automated voice said "They're unable to help me at this time". After reading some of these comments I'm getting kinda scared. What should I do?

Hi! I knew my credit was bad but I never thought it was because a light bill balance of $900 +- pending from an old business I had 8 years ago. Neither the light company or the collections agency contacted me before to explain I had a balance. I have had the same phone number since then, same address, plus they have of course my driver's license # and ss # to find my address. I have been having bad experiences and difficult times because of my credit score. I just recently found out I have a balance. I wished they could have called me before to at least try to make payments on it.

IC SYSTEM claimed I was sent to collection by my current employer. I am part-owner of the company that they claim I owe money to. I had the other owner get involved and they said that they would clear it up but insisted someone from my work must have sent them this information. I disputed this and they removed it. 6 months later they did the same thing again. I had to hire a lawyer to finally get it removed. IC System are criminals! They stole my information and fabricated false paperwork. They refuse to give me and my attorney any information. I have filed a report with the FTC.

IC systems call and call but then hang up when you answer. My suggestion is call them back and hang up like they do. That is their tactic, do the same. It worked for me. And it's rather fun they start getting rather vulgar. After a day of this they get the hint and they will stop the annoying calls.

This company is the worst nightmare. I get a call like two months ago from Some private number and when I answer the call some lady start asking me for my name and address and I'm asking her who you are and she said "I'm calling from ic systems" and I ask her from where and she said "this is a call trying to collect a debt" or something like that and she still asking me for my address and my name and I told her "well you call me so you have to know if I'm the person you said." But she said "I need this information because you have a collection account with us" and I ask her "how did you know it's me, did you have my social security number or my ID number" and she said no.

I have never had a phone call (had the same number for 15 years) or a letter from them. However when I checked my annual credit report today, I am dinged by them for a charge 6 months ago. Don't know where it's from or why it is there. How is this even legal? What is our government doing to stop these garbage companies?

I have been working on my credit the last year and finally had it up to over 750. Then I check it and wham - I have a collection for $431.00. I was never notified by mail, phone or email, but somehow this company has all of my info. They don't bother to give you a chance. Then they don't have anyway of letting you pay online.

Last December I took my Catahoula Blue Leopard Dog "Gracie" into PetSmart after a friend told me they had an insurance program called the "Wellness Program". Gracie had a slight limp for over a week and I was concerned as she was 12yrs old and there was no improvement. She needed x-rays which at most vet offices they run around 300. PetSmart’s Banfield hospital offered me three different levels on the computer and I picked the highest priced one for older dogs which included x-rays. When I got there I was told I had to pay 120.00 which included their start-up fee not quoted to me on the phone. But we agreed and I set a date to make a payments for the next 12 months. I asked “What if I wanted to cancel due to death of my animal, moving, or simply because I was not happy with the treatments or the doctors?”

I received a call from ** (Minnesota number). It was initially a recording that kept telling me to hold on for a representative. When the man got on the line, he asked if he was speaking to me (giving me my name). I would not respond since my identity had been stolen and I was not confident in whom I was speaking with. He spoke very little English and kept asking me to verify information. After several attempts of trying to understand him and him telling me he could not give me information as to why he was calling me was very suspicious. Why would I give information out to anyone that called me from an unknown phone number. Plus, I have never heard of IC System before. If this is a legit company, they should not outsource their work and hire English speaking people so we can understand them and not feel threatened by them.