IC System Reviews

I called this company because they appeared on my credit report. They charged me a dollar to find my account. Then they said they wanted $178 to remove it. But the original amount of the debt was under that. How ridiculous is that. After, I told the person, "No thank you. I just want to settle the debt." The phone call hung up. Come to find out a week later that dollar they charged me was to enroll in their ridiculous credit program for $25 a month. I immediately froze my banking information and changed it. It can just stay on my credit at this point.

They are so unprofessional, rude, and terrible at their job. I had a representative hang up on me and refuse to answer my subsequent calls because I needed more identifying information about this company before giving my personal information.

This isn’t so much as a review, but a request. Please stop calling my phone looking for someone named Maria. I have told you numerous times this is an Urgent Care Work Phone, but you consistently call my phone. You have been rude at times when I answer my phone “Urgent Care can I help you?”. Your staff speaks to me as if I am lying about this being an urgent care Work Phone.. I don’t know what else to do to stop these harassing phone calls. My name is not Maria. I do not know anyone named Maria. I carry this work cell with me every day and these harassing phone calls during meetings and when I’m at home with my family have got to stop.

If I could give them a zero, I would. Poor customer service, they hang up on people. They do not follow f d c p a guidelines. Ask for a processing phone, for they verify the debt. Report to credit without notice. Refuse to give info but want my cc number.

Have no idea what this company does. But I received a call, and they wanted me to verify an address that I have never lived at however I'm familiar with, so I stated that I never lived there and she ended the call. I called back to see what this was regarding and they wanted me to pay 1.00 for them to tell me. HAHA WHAT A JOKE!

I don't owe any debt that is in collections and yet they called multiple times. EXTREMELY RUDE, they argue and will not listen to the fact that I don't have any debt in collections. Reported to Better Business Bureau. They should do better research and listen when someone tries to tell them they have the wrong person.

Noticed a “new account” open on credit report negatively affecting credit score, called IC systems to ask for validation of debt (I have one credit card, pay bills on time) and was hung up on 3 times, yelled at one time by a very nasty man because I wouldn’t give him my full social security number over the phone without proof that the company or debt was legit..They put a recurring charge for a credit monitoring service on my account without my permission..What else? Hope the whole place falls into a sinkhole. Good luck to anyone dealing with them!!

This is a scam company. Do not give your information to them. They are wanting your personal information. They put a bogus claim on my credit bureau as an attempt to get my personal information when I call to dispute.

Just hope that you never ever have to do any dealings with this company. They are completely shady You enter an agreement with them to make payments on time and it does not get reported to the credit bureau. There was a mix-up with replacing a credit card where my original account was for. Did not contact me to let me know until I got a collections letter and from that day I made payments on time. Recently I called them and said, "Hey what if I pay it off at once?" They said they'll take a little bit off. I entered my bank information. You have to do it via your keypad not telling them and it must be your bank account number and routing number, not your debit card. I entered the information twice to make sure that it was going to be correct. It took them one week to call me and say that the payment didn't process.

Customer service very bad and very rude. They put collection on my credit report and I have no idea about it. I called them and ask them about validation and verifying debt letter with my original sign but they are unable to provide. Doing dispute with credit company

This company harassed me and sent me To collections over an invalid debt. Also, instead of talking with me to see the debt wasn’t valid, they simply and IMMEDIATELY put the false debt on my credit report affecting my credit negatively. As someone who does pay all my debts and bills I am very offended that a company can do this to somebody without any proof of the legitimacy of the debt. I had to pay it just to get it off my credit, as I am a kidney failure patient and I have to keep credit clean in case I am able to one day get a new kidney and need to show I can pay for it. This company deserves to be shut down, and I’d love to help do that.

Buyer beware! I purchased I.C. system as a health care provider. Over the span of 2 years they have collected zero debt, their debt submittal system is not user friendly, and their customer service is terrible. You can call their office only for the automated system to say they are closed during regular business hours. Customer service reps give you the runaround. When I asked to speak to a supervisor, the rep relayed to me that the supervisor refused to speak with me, because the issue was unrelated to their department.

Unprofessional practices. They hit me with a false claim, coming after my organization in Illinois, when I found out on my own simple research they should have gone after a company in Texas by the same name. Unprofessional, Big Time. Would never recommend.

These jerks are trying to collect on a dead man's estate for services not provided or desired. Absolute scammy and untrustworthy company. Nobody has been in the estate for the past several months to even utilize your service.

I have never had such a hard time trying to pay a bill. It's absurd the hoops you have to jump through in order to do their job for them. Then, they charge you extra for the "privilege" of paying them. This company, along with their 3rd party billing company are just trash. Absolute TRASH!!!

IC Systems sent my son a bill for taxes they said we owed on a trust that closed years ago. They refused to tell me or him the exact amount, or give us any information about what would happen with the balance if we did not pay the right amount. They literally dropped hints about the amount until we arrived within .50 cents, but even though we tried to pay it off, there is still a few cents owed out there which will accumulate monthly interest. Nice for them, but not for us. What a scam -- I regret even engaging with them.

I was looking at my credit score and I saw an account from IC System that was opened in December 2022. It said I owe them $208. I never even applied for a loan and don't know why this is on my account.

I received a letter from IC System claiming I owe Banfield Pet Hospital $733.50 for an animal named "Lucky", I'VE NEVER HAD A ANIMAL NAMED LUCKY! When I called and told them the info was correct and that I had already spoken to Banfield who has no clue what IC System is talking about as all my accts are fully paid, I was told to file a fraud charge and give them the police report #. I asked for copies of anything showing this debt is mine, he refused and said all they can send is a bill from IC systems. That doesn't help at all, anyone can print up a bill. I wanted anything with my actual signature or anything proving this is my debt. He declined, they also had my nickname, not my legal name (which all my accts are under). I explained that it is their responsibility to provide any and all documentation upon request. No help, I ended up telling him not to contact me further.

I had a utility bill in a house I rent and I didn't even know about it. When I found out I called IC System and paid the bill. This was in May 2022. I asked them to send me a receipt and they said they would mail it to me. 2 weeks have passed and I have not received the receipt. I called again and they said again that they would send it to me. I didn't get the receipt again. Yesterday morning a collection appeared in my name of this debt in the 3 credit bureau.

Discovered they had filed a collections on behalf of AT&T for an amount of $105 to two credit bureaus. Realized something was off because I have two active AT&T accounts in good standing, and had received absolutely no previous notice to any pending amounts. Called AT&T collection's team, and they confirmed they had 0 records of any outstanding balances nor could they find any records showing they had contacted IC System.

I got multiple calls at 5am, 7am in the morning, and the numbers are from different states. When I call these numbers back, they all point to the same automatic robot recording and I asked for customer service asking the woman why they constantly calling me, they say it is about a personal matter. I asked, "What the ** is that" and the woman hanged up. Called the number again, a different woman this time says she just wanted to verify my address on behalf of Comcast. I was like, "???? Comcast serves my internet, and they need to verify my address thru this IC system? And why do they give my info to you?" I told her, "Stop calling me, let Comcast call me directly, they got all my email, phone and address." I am sad that I have to be rude but this IC system is nothing but scammer. Be careful.

Company trying to collect from wrong person. Not my bill. Wrong info. Said they cannot help me. And they reported it on my credit report. They have the wrong person. And will not fix it. I have to send letters to all 3 credit reporting comp. TOTAL RIP OFF company. They did not do research.

All these other 1 star reviews are well deserved. These people are nothing but scammers. I've never heard of this company before yet somebody called me about an account I never made for money that I do not owe. I did not confirm my identity with them because I have no idea who these ** are. When I asked their identity and reason for harassing me, the people constantly avoided my questions, and gave robotic scripted answers. This trash makes a living off scamming people for their hard earned money. Do not trust these people and stay safe.

This bunch of Idiots have already determined that an account from AT&T was not mine along with 2 others. They have continually broke the law by reporting on my credit. They are a 3rd party company that by law is not supposed to be able to report, but all the 3 agencies are too damn lazy to do anything about it. It HAS TO STOP NOW.

I have nothing against this kind of business. They have a job to do. The job of collecting debts can be unpleasant. But the representatives must understand they represent not only their business - with which consumers may not have repeat business - but also the brands who engage them to collect debts (or who assign debts over to them for cents on the dollar).

My bill was taken care of successfully and quickly. The man was very nice and polite. I would prefer all my bills be handled by this company. I appreciate the time he took to explain to me that I had 2 bills and not one. Thank you????

I have already filled out a report with the federal government on this company. Today, they listed on my credit that I opened a new account with them. NEVER HAPPENED! Then they made that new account that I NEVER opened worth $349.00. Then my credit watch sent me a 3rd statement saying that IC systems made that new account I NEVER opened be more than 120 days late.

I've been paying Off a debt for fpl that this company(ic systems) received that I wasn't aware of and finally in February I was able to pay debt off. After making payment waiting to see this marked paid on my credit I'm seeing that it was still reflecting a $30 balance on account however again I made balance payment in full. I called company one again to resolve and was advised my September payment has returned in February. Something I've never heard of so after requesting a supervisor the supervisor gets on the call trying to convince me that a payment the original creditor took in September happen to be returned in February which was completely false.

ICS Systems September 2019, I get a notification from the credit bureaus monitoring service that the company ICS Systems was on my credit report as a collection on behalf of Pediatrix Medical. Which by the way placed my account in collections even after they were repeatedly told that my insurances (yes plural) required they be billed (for MONTHS) which they failed to submit promptly and was then denied payment because of their (Pediatrix Medical) delay in proper billing.

This has to be the worst collection agency ever. I am trying my best to pay off this debt and they are still flagging my Experian credit report and having my points dropped for no damn reason. I'm tired of them and I'm ready to take other means of action against them. This is not right!!!!

They keep calling me about a college debt insisting I went to school or online one or the other to a School called Westwood College. I never went, I never got a loan.... Last time I was in School was DAVE School in Orlando Florida. 2003 I graduated. Yes I looked into other schools at one point to further my education but I never went, Never applied, Never attended. And the woman who called me was a real ** and when I looked up the school they have been sued over and over for falsifying records and what they say as well as overcharging people. This is not my account, They did use my social and they did have my email and address, but thats when you give when you look into schools (Full Name, Email, and address). How they have my social I do not know. But I never went, They have no record of me, and I sure the hell didnt get any of that so called school Money.

I have been trying to take care of this situation for a Year. They keep contacting me about a bill that I was told 2 months ago was already paid by insurance (I even have a reference number) but Carolinas Medical Group has yet to inform IC System that they did in fact receive their money. It's Carolinas Medical Group's responsibility to begin with because my insurance did not pay immediately after services due to improper billing and coding. They should have billed this as an LME but instead wrote it up it as a normal Emergency Room visit, which my insurance does not cover. Bobbi - from my insurance company has already looked into this for me and said that it has already been paid and that I should have never received a bill to begin with! Carolinas Medical Group & IC System both need to "GET IT TOGETHER!" over there! ** I want this OFF MY CREDIT REPORT! NOW please.

They first called me months ago regarding an unpaid medical bill. They couldn't deliver to my address and were reluctant to email it due to "bad address". 1 month before it's due to appear on credit report they provide me the reference number to pay it online. Why didn't they provide me this option before? If the mail couldn't delivered why didn't they email me? (My address is an apartment address that works fine for all other online orders, bank statements, bills etc., somehow it did not work for these people.) Why do you have such a stupid policy in place that makes the payer's life miserable by not providing an alternate option of e-mailing the bill?

IC System kept reporting a $170 collection debt to two credit bureaus for three years after I paid the debt to the original creditor, Wave Broadband, keeping my score under 700, when the third bureau, the one they didn't report to, scored me at 770. IC System refused to contact Wave Broadband to verify the bill had been paid, and Wave Broadband refused to contact IC System to delete the debt from reporting. Wave Broadband refused to give me anything in writing proving the debt was paid even though I am still currently a Wave customer. Not even paying IC System guaranteed deletion of the record. I ended up filing disputes with the two reporting bureaus and giving it to my attorney. Today, the bogus report is deleted. In addition to this, IC System falsely shows up as "medical services" on credit card transactions.

This is not my bill and how are you able to put this on my credit report and your uncredited. Apartments do the same thing. This needs to stop. If a judge doesn't find you liable then you can't put it on someone credit.

I called this company because I legit did have an outstanding bill. I set up 3 specific dates to have it paid and they withdrew the money a day early and caused me an over draft fee. They refused to pay it. I called and asked about it they said they would review my call and call me back. They never called me back. I called the next day and talked to 2 different people explain my situation and they said “my supervisor reviewed the call and you authorized the payment on the 26th” which is bull. I called on the 26th to authorize a payment for the 28TH!!!

I've received numerous calls at work from these people. When I call back I get no answer and when I finally did get an answer this past Friday the 8th I was told I owed just over $69.00 to Sprint. I explained that I returned the phone in question to Walmart and the contract stated if returned in 14 days there would be NO CHARGES. Since I followed the contract I don't owe Sprint ANYTHING and... I am actually a current Sprint customer and they have never tried to collect from me on this. Ben, who I spoke to with IC systems said to me "Well, I guess I will have to report this on your credit report TOMORROW" (on a Saturday). I called him back again last night but this time got a woman who then transferred me to a voice mail that wanted my cell phone#... I think this is a scam but I'm not sure. I don't owe what they are trying to collect and I have a stellar credit report. We'll see...

They sent me a delinquent notice for something I NEVER ordered from a company that NEVER heard of me no less unable to find me in their system! This is fraud on their part! They refuse to talk about this to me and give me any info about it!

Claimed that I opened an account with ATT/U-Verse. NEVER have I done business with ATT, nor will I. I never even called them. I logged into TransUnion and pulled the details off of my credit report to find that they somehow managed to fraudulently hit my credit for something I had no part in.

I have not had DirecTV since September of 2013. This company reported I owe them as of January 2018. I never opened account with them. IC System falsely reported to Experian and "re-aged" the account. It is against the FCRA to re-age accounts.