IC System Reviews

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About IC System

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Pros
  • Clear communication from representatives
  • Quick resolution of billing issues
Cons
  • Frequent unsolicited calls
  • Harassment from debt collectors

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IC System Reviews

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    How do I know I can trust these reviews about IC System?
    • 4,788,885 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed Dec. 8, 2025

    Have no idea what this company does. But I received a call, and they wanted me to verify an address that I have never lived at however I'm familiar with, so I stated that I never lived there and she ended the call. I called back to see what this was regarding and they wanted me to pay 1.00 for them to tell me. HAHA WHAT A JOKE!

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    Customer Service

    Reviewed Aug. 8, 2025

    I don't owe any debt that is in collections and yet they called multiple times. EXTREMELY RUDE, they argue and will not listen to the fact that I don't have any debt in collections. Reported to Better Business Bureau. They should do better research and listen when someone tries to tell them they have the wrong person.

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      Customer ServicePriceBilling

      Reviewed May 23, 2025

      Noticed a “new account” open on credit report negatively affecting credit score, called IC systems to ask for validation of debt (I have one credit card, pay bills on time) and was hung up on 3 times, yelled at one time by a very nasty man because I wouldn’t give him my full social security number over the phone without proof that the company or debt was legit..They put a recurring charge for a credit monitoring service on my account without my permission..What else? Hope the whole place falls into a sinkhole. Good luck to anyone dealing with them!!

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      Customer ServiceSales & MarketingPunctuality & Speed

      Reviewed Feb. 24, 2025

      This is a scam company. Do not give your information to them. They are wanting your personal information. They put a bogus claim on my credit bureau as an attempt to get my personal information when I call to dispute.

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      Verified purchase
      Customer ServiceContract & TermsCoveragePunctuality & SpeedBilling

      Reviewed Jan. 6, 2025

      Just hope that you never ever have to do any dealings with this company. They are completely shady You enter an agreement with them to make payments on time and it does not get reported to the credit bureau. There was a mix-up with replacing a credit card where my original account was for. Did not contact me to let me know until I got a collections letter and from that day I made payments on time. Recently I called them and said, "Hey what if I pay it off at once?" They said they'll take a little bit off. I entered my bank information. You have to do it via your keypad not telling them and it must be your bank account number and routing number, not your debit card. I entered the information twice to make sure that it was going to be correct. It took them one week to call me and say that the payment didn't process.

      Unfortunately that day I was incredibly ill. I asked them politely, "Please. I am very sick. Give me a day or two to call you back or log in and make a payment." At this time I was still within the time frame of not being late and they already had my payment information on file because they were doing automatic payments every month anyways. Instead the day after that phone call they reported it to the credit bureau. I took a massive hit and now I have a negative report for something that wasn't even late on. They refuse to delete it. Even if they do I would not get my points back unfortunately. They said if I pay them they will report it as paid but leave a negative remark on my report. They gave up their only incentive they had for receiving a penny from me ever again .. I would post proof but my proof is screenshots of my statement showing that it was paid and I don't want to put that information lol.

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      Customer Service

      Reviewed Dec. 22, 2024

      Customer service very bad and very rude. They put collection on my credit report and I have no idea about it. I called them and ask them about validation and verifying debt letter with my original sign but they are unable to provide. Doing dispute with credit company

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      Refunds & PayoutsStaffBilling

      Reviewed Oct. 13, 2024

      This company harassed me and sent me To collections over an invalid debt. Also, instead of talking with me to see the debt wasn’t valid, they simply and IMMEDIATELY put the false debt on my credit report affecting my credit negatively. As someone who does pay all my debts and bills I am very offended that a company can do this to somebody without any proof of the legitimacy of the debt. I had to pay it just to get it off my credit, as I am a kidney failure patient and I have to keep credit clean in case I am able to one day get a new kidney and need to show I can pay for it. This company deserves to be shut down, and I’d love to help do that.

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      Customer ServiceTechStaffEase of Use

      Reviewed Oct. 4, 2024

      Buyer beware! I purchased I.C. system as a health care provider. Over the span of 2 years they have collected zero debt, their debt submittal system is not user friendly, and their customer service is terrible. You can call their office only for the automated system to say they are closed during regular business hours. Customer service reps give you the runaround. When I asked to speak to a supervisor, the rep relayed to me that the supervisor refused to speak with me, because the issue was unrelated to their department.

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      Staff

      Reviewed Sept. 11, 2024

      Unprofessional practices. They hit me with a false claim, coming after my organization in Illinois, when I found out on my own simple research they should have gone after a company in Texas by the same name. Unprofessional, Big Time. Would never recommend.

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      Reviewed April 20, 2024

      These jerks are trying to collect on a dead man's estate for services not provided or desired. Absolute scammy and untrustworthy company. Nobody has been in the estate for the past several months to even utilize your service.

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      IC System Company Information

      Company Name:
      IC System
      Website:
      www.icsystem.com