IC System Reviews

Just hope that you never ever have to do any dealings with this company. They are completely shady You enter an agreement with them to make payments on time and it does not get reported to the credit bureau. There was a mix-up with replacing a credit card where my original account was for. Did not contact me to let me know until I got a collections letter and from that day I made payments on time. Recently I called them and said, "Hey what if I pay it off at once?" They said they'll take a little bit off. I entered my bank information. You have to do it via your keypad not telling them and it must be your bank account number and routing number, not your debit card. I entered the information twice to make sure that it was going to be correct. It took them one week to call me and say that the payment didn't process.

Customer service very bad and very rude. They put collection on my credit report and I have no idea about it. I called them and ask them about validation and verifying debt letter with my original sign but they are unable to provide. Doing dispute with credit company

This company harassed me and sent me To collections over an invalid debt. Also, instead of talking with me to see the debt wasn’t valid, they simply and IMMEDIATELY put the false debt on my credit report affecting my credit negatively. As someone who does pay all my debts and bills I am very offended that a company can do this to somebody without any proof of the legitimacy of the debt. I had to pay it just to get it off my credit, as I am a kidney failure patient and I have to keep credit clean in case I am able to one day get a new kidney and need to show I can pay for it. This company deserves to be shut down, and I’d love to help do that.

Buyer beware! I purchased I.C. system as a health care provider. Over the span of 2 years they have collected zero debt, their debt submittal system is not user friendly, and their customer service is terrible. You can call their office only for the automated system to say they are closed during regular business hours. Customer service reps give you the runaround. When I asked to speak to a supervisor, the rep relayed to me that the supervisor refused to speak with me, because the issue was unrelated to their department.

Unprofessional practices. They hit me with a false claim, coming after my organization in Illinois, when I found out on my own simple research they should have gone after a company in Texas by the same name. Unprofessional, Big Time. Would never recommend.

These jerks are trying to collect on a dead man's estate for services not provided or desired. Absolute scammy and untrustworthy company. Nobody has been in the estate for the past several months to even utilize your service.

I have never had such a hard time trying to pay a bill. It's absurd the hoops you have to jump through in order to do their job for them. Then, they charge you extra for the "privilege" of paying them. This company, along with their 3rd party billing company are just trash. Absolute TRASH!!!

IC Systems sent my son a bill for taxes they said we owed on a trust that closed years ago. They refused to tell me or him the exact amount, or give us any information about what would happen with the balance if we did not pay the right amount. They literally dropped hints about the amount until we arrived within .50 cents, but even though we tried to pay it off, there is still a few cents owed out there which will accumulate monthly interest. Nice for them, but not for us. What a scam -- I regret even engaging with them.

I was looking at my credit score and I saw an account from IC System that was opened in December 2022. It said I owe them $208. I never even applied for a loan and don't know why this is on my account.

I received a letter from IC System claiming I owe Banfield Pet Hospital $733.50 for an animal named "Lucky", I'VE NEVER HAD A ANIMAL NAMED LUCKY! When I called and told them the info was correct and that I had already spoken to Banfield who has no clue what IC System is talking about as all my accts are fully paid, I was told to file a fraud charge and give them the police report #. I asked for copies of anything showing this debt is mine, he refused and said all they can send is a bill from IC systems. That doesn't help at all, anyone can print up a bill. I wanted anything with my actual signature or anything proving this is my debt. He declined, they also had my nickname, not my legal name (which all my accts are under). I explained that it is their responsibility to provide any and all documentation upon request. No help, I ended up telling him not to contact me further.