Alliance One Reviews

Terrible model. They wanted to charge me a $50 for a $17 missed toll fee from 3 years ago that I didn't even know about. They said they sent me one letter three years ago about it. And then threatened to revoke / put a hold on my license because of a $17 toll that i would've been happy to pay if i knew about it. They reduced the fee to $35 which is still absurd on a $17 fee.

I have tried on multiple occasions to create an online account to view and pay this invoice from tolls. I called in several times, they gave me an account number, customer service was rude each time also stating their site is of no use. I asked why offer this option if it is not available. I will not give a payment by phone not knowing what I am paying for. I have reported the issue through the site now 3rd time. Waiting on a response and yet still nothing. I will not be forced to pay by phone, this is ridiculous.

This company texted me with a code and a link saying I owe money to T-Mobile and stated to sign into this link account. I do not have an account. When I called the number listed on text message, the lady was rude and wouldn't answer my questions of what they are saying I owe T-Mobile as I know I do not owe anything. They are a scam.

Don't pay. That is my advice. They've tried sending me bills for years that have no context for what it's for and without paying I never have had one thing happen. No phone calls, no emails, no getting pulled over or anything. They are just trying to intimidate you into paying whatever random bill they decided to send you. DON'T PAY THEM. They sent me letters for 2 years then nothing after for another 2 years and then tried sending me some rando letter saying I owed over 2500 dollars without saying what it was for or anything. These guys are crooks. I hope they get lawsuits. I don't owe them a thing.

Horrible website layout. The website asks for information that is incorrectly labeled in the email!! It gives you a reference number but then asks for an account number! Total armatures. Idiots. I hopefully never have to deal with you idiots again.

This agency violated my rights as a consumer, by not informing me in writing, that partial dues to Florida Sunpass, for one of my vehicles were in collections, after a phone call to Florida Sunpass they told me that $565 was in collections, so I reach out to them, the portion was offered to make a partial payment and continue to pay until it was paid in full, I was transferred to the system to make the partial payment of $265, the call was dropped, so I called back, a gentleman answer and offer to help me make the payment, He lied to me by taking the entire amount from my checking account after I found out, I have called several times, each time they promise me a supervisor will return my call, they lie, I know I will never hear from them again.

Alliance One has been intercepting my State Tax Refund for the past 2 years when the courts have closed the Traffic tickets case. When calling the franchise Tax Board they let me know that they receive a fax from the courts June of 2021! And they should not have taken my taxes, I called Alliance one and let them know what's was said and she proceeded to tell me that I still have an outstanding balance and that I needed to prove the case was closed in order to get my money back. I asked well if the courts sent the FTB a faxed letter I know they should have received it, and I could have them fax the letter to them. The Rep tells me No I would need to go get something from the courts! She still fell to understand this is from the courts and proceeded to be rude and tell me She's trying to help me! Really how? I'll wait? They have taken well over $1100 from me. They are thieves.

They keep telling me they paid us when they have not, I asked them to prove it and I have gotten an answer back after 2 months of writing them. I would never use them again and everyone should read their reviews before buying travel insurance from them. (I should have and I didn't, shame on me.)

Alliance One sent a collections notice for $520.86. When I went to re-register my vehicle I discovered there wa a registration hold. I contacted AllianceOne and was told that they had actually received the stated amount from the toll companies that manages in my state. Weli, I needed to get my vehicle registered, so I paid them. I didn't feel something was right. I contact the toll company. They confirmed they had placed the hold. But, the total owed was Approx. $44.00. I paid it. They lifted to Hold and I was able to register my vehicle. They also advised there is no other charges pending on my vehilce. My advice. If you receive any collections notice from AllianceOne do some digging to confirm if it's legit. I submitted a fraud to my credit union and the palce a stop payment to AllianceOne. Fight back. DON'T LET THEM TAKE YOUR HARD EARNED MONEY.

I called their customer service after I received an earnings withholding order for court-ordered debt for my company's previous employee. I called to ask for instructions and the guy who answered was very rude. I told him what I received and I wanted to know why we're receiving this as the employee in question only worked for us briefly over a year ago, and wanted to ask how I should proceed. This guy on the phone from Alliance One just straight up hang up on me before I even finished explaining my situation.