Alliance One Reviews

When I asked what country they were calling from, because both Candy and the other fellow had very strong Eastern European accents, they told me they were in Pennsylvania but were from Jamaica! I'm going to call the PA Attorney's General office on Monday, as well as Immigration. I don't think I have ever in my life had anyone be so rude to me. I'm also going to contact Target tomorrow and pay them directly if it turns out I actually owe them anything. The supervisor "Candy" was the one who called me a criminal, interrupted me when I tried to explain that I was not going to give them money without checking it out first and lied to me about her country of origin. What kind of company would contract with Alliance One for ANYTHING? They sounded and acted like the Russian mafia. The "rule of 200" says that for every dissatisfied customer, there are 200 people who hear about it. I'm going to do my best to make it an even 1000.

I called Alliance One back to tell them all of this and spoke with a manager (Allan) demanding to see proof of their collections notice. He said that he would mail it to me and that if it was a mistake, it was easy to fix. The scary part is that they had my Social Security number, my old address from where I lived in 2003 and of course my phone number. It has been a month since I first called Alliance One and I have yet to receive any copy of the collections account. I have called Allan back three times and left a message to him, of which he has not returned my calls.

This company needs to be reported to the California Attorney General and FBI immediately. I'm worried about how much power they actually have or if they are a real collections agency because I have a perfect credit and I have never been late on a payment (that's how I knew it was a scam from the beginning) and my husband is an attorney and I will sue them if they affect my credit score in any way.

Suspicious, I found Alliance One's website, and called the number provided for questions about collection notices. Thankfully, an actual person named Ed answered. I told him the situation, and he gave me another number to call; a number that went straight to voicemail without any greeting to indicate whose voicemail it was. I hung up and called Ed back. He gave me another number, which told me the same thing as the number provided by the letter. Again, I hung up and called Ed back. He told me that as of today, October 22nd, Alliance One was no longer handling Capital One accounts. He suggested that at time the letter was written, they still were.

I informed him that the letter was dated October 19th. I asked if he was indeed saying that in the three days since my letter, Alliance One had decided and implemented the decision - to no longer handle Capital One accounts. He said yes. I asked if I might speak with the person who told him this, to which he simply said "No". On the webpage where I found the number to talk to Ed, I saw another number simply titled "credit cards". Having no other recourse, I called it. I provided the account number from the letter, and the recording said that they couldn't find it in their system. Fair enough. So, after pressing the pound sign a couple of times, I was told by recording to hold for the next available operator. After fifteen minutes of waiting, it interspersed with a different recorded voice saying that my business was important to "them", and that my call would be answered in the order it was received. I decided to hang up and try again later.

I gave it a good 20 minutes to let the volume of calls lessen a bit, and called again. This time, after being asked to hold, I got sent to voicemail. However, the greeting simply said that the voicemail's owner was a woman named Vicki; not even Vicki with Alliance One - just Vicki. So, acting like any sane person, I hung up, put the letter in a safe place, and I am currently waiting for Alliance One to call me. I have no hope that I will be dealing with a competent company, or one that actually cares about the people it's trying to collect from. I understand that they, and to the same extent Capital One, are just doing their job, but a little consideration would be nice.

Anyone who is being or has been harassed by NCO here is a "heads up" that NCO is hiring another collection company to do its collecting. I do not owe one thin dime to NCO collection and think they are nothing but "scum of the earth". And that includes the people who work for them. Do not fall for Alliance One collections. They are nothing but "junk collectors". Do not pay them one thin dime. These people call and hang up continually and harass you with "rambling" that we cannot understand and have no idea of what they are collecting. It is taking my time away from caring for a very sick husband and elderly parents and my phone has to be kept open for doctors and hospitals of whom I talk to every single day. I cannot handle this kind of harassment.

Tonight I received yet another call. When I asked the caller again to remove my number from their call list, she indicated that wasn't possible. She said my phone number was used on a legal document and she couldn't remove the number without a written document from me. She gave me a fax number (662-234-2469) and said that I need to send them a letter stating I want my number taken off their list. I don't feel comfortable doing this, as I don't want my signature to end in the hands of an identity thief. What are my alternatives other than to just hang up on them when they continue to call for "Jennette"?

So I then called Allanceone inquiring
about the process and tell them what I had been told. I was also told that people had paid on Wed two days before me and they came first and they could not put them ahead of me. Whom ever I spoke with at this time assured me that it would be there on Wed July 23,08. I called on Wed after had told them what had happen to my license and was told that I should have paid my bill by a manager and I should not be annoyed (at lest that who she say she was).

I call Thursday and was told the court told them to tell me that it takes 5 days before the went through. On Friday I went to Vancouver Court and was shown as well as told they still had not received a faxed with my name showing payment and was told and given direction to AllanceOne in Vancouver, WA to get paper work stating payment. I did do this, bringing it back to the department of the court where traffic tickets were paid. I was given a certificate of Adjudication dated 7-25-08 and was told the paper work I brought in was my copy and the court did not have paper work yet. When I went to Portland, Or to DMV was told I had to pay a 75.00 fee. reinstatement fee, which I did.

Mother began to forget everything prior to her extended hospital stay, bills that I thought had been paid were not. This only involves 2 credit cards, unsecured, one for $1,300, the other approx. the same. She lives only from Social Security without assets. My phone # was listed since she is unable to hear. Taking care of her is a 24/7 job. I also have a disabled husband. This is not my debt, what can happen to this poor 83 lady with dementia? They insist on speaking to a deaf lady. The calls come Sunday as well as any other day. I stated the situation. To no avail. Help

Dementia and a hyponatremia seizure resulted in an extended hospital stay, currently lives with daughter, myself, is not capable of performing everyday living activities, lives only on social security.

She called my house and told my 8 year old daughter, that I was going to jail for writing bad checks. I told her to take me to court, at that point my daughter was hysterical. She tried calling on several other occassions, I just hung up the phone. A few days later a Steve calls me and wants to work it out. I didn't not want to pay them a dime after all that happened, but I am making the $100 monthly. They are the rudest people I have ever had to deal with. I am not the type of person to run up bills, just for the heck of it. I am a single mom, and fell on some hard times. I tried expalining that, but she was trained to be a pitbull.

On Aug 17, 2005 Ms. Kennedy call (after working hours) and told the Commanding Officer's Secretary that she wanted to speak to the commanding offer in regards to me. The secretary forwarded the call to my immediate supervisor a LtCol. She told my boss that she is representing a collection company and had been trying to get in touch with me regarding a non-payment and also gave him a ref number of the account she was trying to collect on.

When I returned to work the next day, my boss called me into his office and submitted me with a written letter (Memo for the Record) for financial responsibilities as a GS employee in accordance with Marine Corps LogBase Order P12000.6a, Chap. 12. and failure to maintain finacial responsibility can result in the loss of my clearance. He also informed me that he told her that there was nothing the command could do and that this is a civil matter and not to call the command again.

Then she asked if I lived at Oregon Ave. I said No, and again slipping up, I gave her my current residential house number. Then she whipped off a phone number and asked if it belonged to me. I said No! Finally, she said, thanks for your help, and offered to scratch my name off the list, as I was not the person she was looking for.

However on 9/9/04, at 11:53 AM, a woman from Alliance One, claiming to represent Bank One, named Sandy, called again from the same phone number (651-255-4167). In this occasion, my husband picked up the phone. Her questions was: What is Elizabeth going to do with the $1,100 she owes Bank One. My husband replied that we are not a cardholder nor have ever requested a card from this company, that this was a blatant mistake, and that they need to check back with their sources. As Cindy insisted that I owed this money and would not want to listen to our argument, my husband hung up on her.

On 9/10/04, my husband called 1-866-207-3116, a number Sandy gave him on 9/9/04, so that I could contact her to resolve the credit card debt balance. Since she was not available, he left a voice message in her voice mail, asking her to call him back. He wanted to learn the details of the alleged credit card approval and consequent transactions that lead up to her engaging me over the phone. On 9/12/04, around 2:30 PM., she returned the message. She confirmed that it was all a mistake.

In doing so, she assumed a victims attitude, suggested she was offended by my husbands attitude, turned defensive, and refused to listen to our request that she provides details of how my name and phone number ended up in her collections call list. Insisting that she had never called to my house before 9/9/04, she denied any phone contact on 8/30/04, at 5:57 PM, and grunted at my husband, before snapping altogether, and hanging up the phone on his face, that I should not give my phone number away if I did not want people to call me.