Afni Reviews

They practice unethical and predatory business practices. I received a letter that I owed $10,000 for an auto damage claim. The insurance company didn’t have a clue who was at fault and used a “people search” to get my address because they only could confirm the first name and last name, but there are hundreds of people that have the same first and last name as me. Afni not the insurance company could verify that I was liable, there was no police report, not the same vehicle, vin#, license #, and I live hours away in another state from where the accident allegedly took place. These companies create fear and are banking on people to not follow up and question these ghost claims. I want to sound the alarm, because this company should be under investigation.

I had an accident last October where I was found at fault. I also have no car insurance, so I wasn't and I'm still not in a good place. Anyway I got a letter from AFNI, and to make a long story short, I set up a payment plan to pay them weekly. Ok fair enough. However, here comes the negative cons about dealing with them.

I had an accident and received a bill from Afni saying my settlement was over what my insurance covered. It was 198.00. Totally understood. Now got another saying I owe 5000 witch is ridiculous. I feel like it's a cam at this point.

These rude people who work, I pray you have diarrhea for life. They sent a bill in the mail on behalf of GEICO demanding 4900+. I called asking for files from the original complaint and she said they’d send an itemized bill. I said I need all files from this. She is threatening to suspend licenses, refuses to email files even though THEY gave me the email address for them. They said they’ll mail them and it can take a month to get the paperwork work. I said I need it NDA she said no, I said get me a supervisor and she said they’ll say the same thing, I said I don’t care. She put me on hold for 15 minutes. I hung up, called back and she said, "I told you they’re not available." I said, "I KNOW, transfer to their voicemail like you said you were." AWFUL COMPANY.

I was referred to AFNI on a car accident and we were trying to get our deductible paid. Apparently, AFNI closed our case, didn't inform us. They apparently were unsuccessful getting the claim paid due to insufficient evidence. No one from this company even contacted us to inform us the file was closed. We have plenty of sufficient evidence to proof this gal destroyed our car and owes us back the deductible in which we paid for her being uninsured. No one from this company bothered to reach out to us and inform us. I hope to never work with these folks again!!

I feel as though they train their employees to be incredibly uncooperative and indignant and there's a ridiculously long hold time. I think there's only one call center in the entire United States. I actually got on welfare in less time. Extremely unprofessional. I pray this company goes under and the poor souls who owe them get to deal with a more professional collection agency

This company applied my payments to another vehicle without my consent knowingly for 13 months. I did not find out they did this until my vehicle was picked up for nonpayment. Very rude and unprofessional. Put a burden on me that will cause their heart-felt karma from here on out. I can tell that they've done this before, because of the arrogance of stating "We're not going to give the money back". People, if you're sent to this company for them to collect any type of payment from you, make sure that the representative is competent. Obviously, they hire anybody and will do anything, even unlawfully to collect money from you. This is the worst experience that I've ever experienced with any company. I do not recommend this company, and if you are affiliated with them I advise you to request another company of your choice. Rating, 0.

I have received almost a dozen calls from the company within the past couple of weeks. They told me I owed money and they were calling to collect a debt. I asked who they were trying to reach, and they named someone that was not me. I told them I was not the person they were trying to reach, and to delete my number. The lady told me they would immediately delete my number, however I am STILL receiving calls. I spoke with someone else who said my number would finally be deleted, but at this point I highly doubt it. These people are incompetent and their practices are borderline harassment.

This collections agency is beyond incompetent. I've called every day this week; after waiting for 1, 2, or 3 hours, someone FINALLY picks up and they claim either their "system is down", and that if I leave my name and number they'll call me back (which, of course, they never do). I have no words for how much I hate these people, this company, and their spiritually disease ridden existence. This company in its entirety being destroyed would be a net positive for the entire world. The fact that I am somehow connected with this company I would liken to having a type cancer. Any poor soul who works at this company has my sincere and heartfelt condolences, and I encourage them to begin the job search for a new source of employment.

I had forgotten we ever had an AT&T. AT&T, from the October to Novenber 2018 billing cycle. When he told me that I recalled trying out AT&T in my neighborhood. I signed up. I went home. I did not get a signal from my own home at that time using AT&T. I took the phone back the next day. The balance was zero. I have never gotten a bill until now. I asked, "Why now?" The man said, his company had taken over in June of 2020. Hmmm? Sounded fishy to me. After reading everyone's reviews I see that my instincts were correct. I can probably be safe to say I do not owe the money. I will visit our local AT&T store just in case. With a mask.