Afni Reviews

They sent my daughter a letter saying she owed $100k from an accident over one year ago. Said they were representing Progressive in a subrogation claim. Except that Progressive says they aren't! They are unprofessional and try to be threatening. EPIC FAIL. In one week they dropped the amount from $100k to $75k. Asking for credit card etc. ARE THEY ON DRUGS?

I got a letter from Afni to pay $356.18 in 30 days. I call them to find out, waiting time was 11 min 36 sec. Her name is Carly and she started to talk to me to pay what I owed and ask me how I want to pay credit card or check. Finally I got chanced to talk to her how and what I owed to Dish Network. So I told her I need to check my bill and I will call her back. I call them after 5 pm EST, no one answered and I have waited 15 min (seriously!) and I have given up. How is their very poor service.

Received a bill stating I owed U.S. Cellular $187 from 3 years ago. I made sure that I didn't owe them anything when I took the phone back and cleared my account. There is nothing on my credit report about a U.S. Cellular bill either. After calling twice they still refuse to tell me anything besides that I owe that amount. They can't even tell me the date of the account or why it's apparently taken 3 years to bill me for a non existent account. Really believe it's a scam. I Refuse To Pay A Bill I DON'T owe.

Called in about the notice I got from this company. Lady introduced herself by the name of Dianna, all she cared about was to tell me how much I owed the company, that "this what shows and give me your credit card or debit card and will collect the balance." Told her I am not paying because I disagree with the amount. She could not stop talking, would not listen to my end - how and why I disagree. She kept on cutting me off and was very disrespectful, very temperamental and after stating what she had to see quick to cut me off. Their customer reps are very poor in communication, they need more training!! WATCH OUT FOR THEM!!

Everything I have read on here which is for the most part very accurate is missing one key in the Afni and other huge companies cog that do this thing. If all this isn't true and bad enough, this company outsources a ton of jobs to the Philippines. Now that might be a big deal or a small deal but here's the real big problem. I tried to get a job at my local Afni in Tucson, AZ and they actually outsource the verification and background checks on potential employees. Think about that. I had people calling from the Philippines harassing former employers and my high school I attended ten years ago trying to verify all my personal information. Why outsource this to another country? On top of that, I know for a fact Afni sells its clients, customers, and employees information outright to other companies. Trust me the rabbit hole is much deeper than meets the eye and they aren't the only ones doing it. Our personal information is out there people.

I just checked my credit report and AFNI is on there messing up my score. I am contacting my Attorney, I need this off my report. This is ridiculous.

I have received a couple of calls from Afni saying that I owe $923 to State Farm Insurance. Apparently my dog got hit across the street. First of all I didn't own no dogs at the time. The address they give me was a previous address. I tried many times to explain and they were really rude. I thought it was a scam but now I received a letter from them saying that if I don't pay it can result in the suspension of driving or registration privileges. I don't know what to do, but they're not getting any money from me.

I am not familiar with how things work in the debt collection world and how it affects your credit still after paying the debt. A guy named Brandon treated me horribly because I had questions. When I ask to explain something for me and all you say is, "It's exactly how it sounds," obviously you're trying to an **. After getting hung up on the first time this is what I dealt with. I asked for a letter saying I paid my debt. He gave me the wrong directions and proceeds to be an ** when all I was trying to do is get some questions answered. Telling me, "Oh, this must be your first time dealing with our company." His customer service sucks and he deserves to be fired.

We, too, have been getting notices from Afni saying we owe AT&T $95.44. They will not tell us what the bill was for, when it was for, and where it was for - though we sent a certified letter telling them that if they contacted us again, they would have to show us in full the itemized bill. A few years ago, we had an AT&T landline when we lived in Florida. The bills were all paid, by automatic payment through our checking account. I did not keep the phone bills - are we really supposed to keep phone bills that are between three and fifteen years old? Now AT&T claims not to have any records of our account in their system, but I know all bills were paid in full. AT&T is absolutely NO help in this. No wonder scammers are so quick to use them!

Received a collection notice from Dish Network from three years ago. I paid the bill and have an email from Dish. But I can't find the tracking info for the return of the modem that my realtor sent. This is a scam. Has anyone figured out the proper way to file a complaint against them? This is ridiculous!

Can anyone help? Afni has sent a bill for 208.00 for an AT&T account never had and have put this on my credit score as outstanding debt. I have read many account of this happening with a lot of people. If there is a class action case going on someone please send me the info. It is time to stop this kind of thing from happening to us.

They are listed on my credit report through Karma Credit and I have no idea what bill they're trying to stick me with because I can't get any information from these people who are destroying my credit rating! Guess I should be filing for the class action suit that has been filed against the AFNI collectors.

About 2 weeks ago I received a letter for the first time from a company named Afni. I opened it and read it and it stated that they are a collection company and I owe money for an old cell phone bill. I called them and explained to them that I do not owe any money for the cell phone bill that they are trying to collect on. That bill was paid many years ago more than 10 to be exact and I have since gotten a new cell phone with a new company. They are mistaken and I do not owe. I also asked her why if I owed this money for so long, why are they now just sending me a letter? She asked me why I was just calling them now. I told her because I never received a letter before this day. She told me that they have been sending letters all along. I told her that they have not been sending letters and this one was the first I've seen.

I received two letters from AFNI over the course of two months stating I have a delinquent AT&T account from several years ago. When I asked them to provide me with the AT&T account number they show in my name, they provide me with a different account number than the one I had. I kept and still have my final bill from AT&T showing a ZERO balance so I know nothing was ever turned over to a debt collection company!

First let me start by saying this company needs to be put out of business. If a class action suit is ever filed against this company I will be more than happy to give any attorney my information. I had an account with US Cellular which was filed in and discharge in bankruptcy in 2012. This company placed this account on my credit in 2013 after they had already been advised by me of the bankruptcy. I disputed this account with the credit agencies and they still did not remove it.

I got a letter from Afni. Inc. about a debt with AT&T Mobility. I contacted Afni, to inform that I do not owe any money to AT&T Mobility, I disputed this collection in writing and on the phone with Afni. I requested Afni to provide me with documentation validating this debt. They did not provide anything proving that I owe this debt. Knowing the fact that I am in dispute with them, they illegally reported this collection to my credit reports, violating the FCRA. Afni's business methods are not honest and by law. I will take them to court if I don't get this resolved. Anybody out there having issues with Afni, INC. PLEASE SHARE YOUR STORY. WE CAN MAKE CLASS ACTION LAWSUIT AGAINST THESE ILLEGAL BUSINESS DOINGS.

My bill was paid in full to DirecTV. Afni Inc mailed letters to a different address to resident with similar name, and made a collection entry to my credit bureaus. After several phone calls and confirmations from DirecTV that the account is paid in full - they refused to delete their false collection entry.

I received 2 different letters today from Afni. Both letters stated I owe a bill for Verizon of 165.00 and the other bill from Verizon for 86.00. Somehow they had changed the dates of when the Verizon account was really opened, so I checked my accounts with Transunion and Equifax. I saw it in Equifax it wasn't in there a month ago. Anyways, they stating that Verizon was open in 2012. I opened up an account with Verizon in 2001, 2002. These bill is really old. Somehow they had changed the actual date of when this account was opened. These people is frauds and scam artist. The last time I heard from Verizon was 2005, 2006. Now, here it is 3-23-2015, out of the blue I'm receiving a letter from Afni and now on my credit report with this really old bill.

I called to talk about my overdue account from USCellular which had been turned over to Afni. Matt, who I talked to was very polite and very helpful. He understood the frustration I have dealt with in trying to resolve this problem with USCellular, which I would never recommend to anyone. They do not honor their contracts or they have crooks working in their stores.

My parents received a letter for cell phone service for a Sprint account, which is not theirs! I tried talking to this company & she (Daniela) was rude & very pushy! And of no help at all!!! She was determined to get money, and kept saying it's you, it's you!!! This bill is NOT my parents bill!! To "try" to fix this, they want all my parents' personal information, get a police report, proof of residency, to prove that this is not their bill! First the address is not theirs, the names on bill are not the same, but somehow they got the last four numbers of my mother's social security number correct.

I got letters from them multiple times saying they gonna take action against to me. I talk to a lady name Carrie and she was snotty when talking to me saying "you need to take your income tax and pay us the full amount you owe", to me all the representatives were rude and mean and claim to me they wanna help me but they was pressuring me and trying to get my credit card number. I called and set up payment arrangements you did I thought they would understand I didn't have the money that day. I asked for an extension they said "you default and you owe full amount." They are no help at all - mean, rude, snotty people.

I got a debt collection bill from Afni in Bloomington, IL. They say I owe AT&T U-Verse some money for a place in Lansing, MI that I NEVER lived. They say I lived at **. I NEVER lived there. I lived at ** during Dec. 2010. I sent them a letter of dispute and proof that I never lived at **. I sent them a copy of my MI ID and Lease which proves where I lived. They are trying to put it on my credit reports, but it's not my bill.

I have been getting phone calls from Afni for 3 weeks now. I answered the call today and was first told the call was being recorded and the next question was what was the last 4 digits of my social security. I refused to give this info to the person who then asked what was my date of birth and refused and asked what was this about. He proceeded to tell me he was an collection agency working with DirecTV attempting to collect $300.00 that was due. The only problem was I have never had DirecTV, and the address to which the bill is for is across the street from me. What worried me was he knew my name and then proceeded to tell me the last 4 digits of my social security and date of birth and said that I had had DirecTV from 2011 to 2012. First of all I said I have never had DirecTV dish, and second of all I do not nor have I ever resided at the address across the street from me. He said that I had to call DirecTV dish and handle it with them. My main concern is this person has my personal info. Is there anything I can do?

In October 2012, I attempted to open a new account with Dishnet to receive satellite tv/internet bundled services. The tv part went fine, but the internet service went totally wacko. The phone rep for Dishnet said we needed to pay $95.00 upfront for their internet service so I used my debit card. So he then gave me all the info for my new internet service with a company called Century Link. Next thing you know I was discovering that Century Link was formerly Quest, and there is a need to use your home phone lines to get the internet though them. Since I had used Quest unsuccessfully in the past, I knew not to use Century Link, new name or not. And hey, what happened to Dishnet? Come to find out, the sales rep had pocketed our upfront money, and then he had called Century Link claiming to be my boyfriend and ordered our internet service with them. I called Century Link immediately, and explained it all, dealt with some doubtful sounding phone reps, who took care of cancelling out Century Link, since I would not be able to use that type of service, since I have no installed phone lines at all in my house, and it went smoothly enough. That was then, this is now.

I received a letter from them and called them 4 times today but no one picked up. Bogus, attempt to collect money and made fake threats on their letter.

I had just started my training. I had 2 days off in a row. At 1am of my first day of my day off, I had to be taken to the emergency room because I was bleeding heavily (I am pregnant, which my employer knew full well). On my second day of, I went to my OB to be checked out. She said I needed to go to a high risk pregnancy specialist right away, and scheduled an appointment for me for the next day. I did have training the next day, so I called in to Afni to let them know if the situation. 2 different women there (including one being the HR Director!) all but called me a liar, and even the HR director asked me if it was my first pregnancy. When I told her yes, she said she thought I was being paranoid and that it probably wasn't as serious as I thought and that I should just come to work and go to an appointment later.

I was sent a collection notice and I have never had an account with the creditor, AT&T. I called AT&T and they said I don't owe them anything. This Afni company is a fraud. I have called and they had me on hold for an hour and no one pick up my call.

AFNI has called my residence in TN several times for a person with a different first name but the same last t name. I complied with their phone prompts to let them know that that person didn't live here. Finally, I called the number back and got hold of one of their representatives and she said she would have my number removed. She was helpful for this.

On 12/25/13, I received a collection letter from AFNI collection agency about an unpaid Dish Network account. I do not have nor have I ever had a Dish Network account. The amount AFNI says is due is $440.13 and they threatened to contact credit bureaus if I didn't pay within 30 days. I have contacted Dish Network via e-mail to request verification that I have never had an account with them. I've read online that you have to spend a lot of time to deal with this type of scam - or risk your credit rating. This is just ridiculous! If this is the type of company that Dish Network deals with, I will never establish an account with them and hope that no one else does either.

My daughter was in an accident in CA while there with her husband in the Air Force. She never heard anything from the other driver's insurance (State Farm), but several months after the accident, she began receiving harassing calls from AFNI stating that they were State Farm and that she owed them over 4k dollars for the accident. My daughter contacted State Farm, as did I, and they have told her and me also that they do not use collection agencies to collect money for them, and that my daughter does not owe them anything. We had insurance at the time of the accident but our insurance co. dropped us and refused to pay anything for her accident (we are currently filing suit against the insurance company, as this is illegal). But I was told by a State Farm agent that these types of issues were covered by uninsured motorist fees that everyone pays, and that State Farm would not come after us for owing any money for the accident.

I received a collection threatening letter from this company listing the insured as a relative to the person who caused the accident (accident on 05/2011 settled 11/12). It appears Daddy may want his deductible back for the accident his son caused. Driver was cited for failure to avoid an accident. I'm sending my insurance after them and then my lawyer.

T-Mobile gave me a $1,008 bill for one month. I’m not sure why, but I refused to pay. Eight years later, I see this company bought the negative collection account and is still reporting it as if I just got the bill two years ago. Negative accounts drop in 7 years, so they are breaking the law. I am going to report this to the FCC.

Nothing has been done. I get Heidi, who wants to explain everything to me, again and again. I've worked in debt collections and this company is not practicing fair debt collection. Then I get Janet, who is supposedly Heidi's supervisor, though you wouldn't know it. Both are very unprofessional and when I tried to contact Afni, the line stated that there was not enough people to cover the incoming calls so I would need to try again later. It hung up. I've had it with this company. I'm taking steps now to contact my attorney general here to stop the calls. I've asked for a mailing address as well so that I can send this in writing, but also searching on net isn't giving me much. This company is awful. I've been forced to take steps to stop them from calling since my request are ignored and then outright denied by yet again, Heidi.

I have never heard of, from, or about Afni until this past week. I received a "Notice of Deficiency" from the IRS saying that I owe additional tax from 2011 on a debt that was forgiven by Afni amounting to about $2,800. Now, I have to fight the IRS and go to tax court, plus pay filing fees, for a debt that I do not recall from a company I have never heard of. I assume that if I owe taxes for the forgiven debt, then maybe Afni is receiving a tax credit for doing it. I don't know. It seems ridiculous to me that a scammer would involve the government. If they are doing this to a lot of people, I hope this finally shuts them down. I don't think they even qualify to file the 1099-C form since they aren't a financial institution or a government entity. I am going to fight this, but I just need to get the word out in case this is a new tactic they are using.

Afni, Inc. located at 404 Brock Drive, Bloomington, Il 61701. Phone number 800-371-3645 has reported an illegal bill to my credit report. I requested an itemized bill or validation alleging from a 2001 service from AT&T and I had yet to receive. I requested the information from AT&T and never received it; they placed with Afni, Inc. I requested from them and had only received a bill showing what I owed, although I requested an itemized bill. They, however, reported it to my credit report, which is illegal.

This company is somehow still in business after years of violating federal law? Record every conversation you have with them. Make sure to time and date stamp them (a nice camera/camcorder and speakerphone works well). For every violation, you get $1000. So drag it out as long as possible and catch them in as many violations as possible. In the end, you could come out with a nice chunk of change, perhaps enough to buy yourself a new car.

I have been contacted by AFNI on several occasions. They stated I have an outstanding debt to Qwest from 2006. AFNI called me in 2010 and before they would tell me who they were, they made me confirm that I was me. Then they proceeded to tell me that by confirming my identity, I have now re-opened the outstanding debt, and that the SOL will be open until it runs out in my state. They threatened me telling me I needed to own up to my responsibilities or else and told me I was irresponsible. I really didn't appreciate it. I currently have CenturyLink service (formerly Qwest) and I don't think they would have let me open an account if I owed them any money. This delinquent bill is on my credit report.

I have been receiving fraudulent letters from Afni Collections, Afni, Inc., and Afni Insurance Services Subrogation Department for the past year saying that I owe a debt of $3,884.39 to State Farm Insurance regarding a car accident that I had in December 2010 (two years ago). I have received countless harassing calls from this fraudulent company on my cell phone at all hours of the day and night. They state that if I do not pay them this debt, then I will lose my driver's license, by threatening me that they may have reported me to the Department of Transportation and that my driving "privileges" may be revoked by the Secretary of State (any idiot knows that Hillary Clinton isn't monitoring fender benders).

On 9/11/12 at 3:45 pm a call to my cell from Afni was unanswered. On 9/12/12 at 9:44 am, there was a call from a man stating that I hit his insured while she was parked and I must pay for the damages and he'll have my license suspended too, not realizing my mother picked up the phone. She attempted to explain to him that I was the one backing out of a parking and his insured was traveling the wrong way and it states that on the accident report. He started yelling and screaming at my mother stating that HE didn't care, I still had to pay because his insured had the right of way. My mother hung up. She called back and spoke to the supervisor **. She stated that whoever called was very rude and she wanted to know why he was calling so much and whatever he needed from me should be sent to me in a letter.

They are reporting that I owe $189 to AT&T, that it was opened in 05/2012 and sent to collections in 08/2012. I have never had an account with AT&T. I called AT&T and they are not showing any record of me having an account with them through Wireless, home phone or U-Verse. This account is fraud and needs to be deleted from my credit report. I am in the process of filing a report with the credit bureaus. Please advise what else I can do.