Mingle2

Mingle2

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3.1(151)

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Overall Rating3.1 out of 5
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Mingle2 Reviews

ConsumerAffairs has collected 151 reviews and 120 ratings.

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Reviewed Sept. 8, 2023

Updated on 09/12/2023: I am a Lifetime Member, I joined in May 2022. Since day 1 their response has been NEVER! I set my residence as Miami Florida and would like to meet Woman 50 to 65 years old. Widowed, 75 years old, Catholic, ** and seeking a Woman who is also seeking a serious relationship. They constantly change to 35 to 65 years old. I set my distance from 500 miles they constantly change it to unlimited. EVEN WITH THAT ALL I RECEIVE IS 25 YEAR OLDS FROM AROUND THE WORLD! I paid $90.00 to have the advanced features available.

They allow Woman to create numerous profiles in various cities and states EVEN IN OTHER COUNTRIES. Until last month we were allowed to BLOCK a Woman. And hopefully blocked forever. Now we are not allowed to BLOCK a Woman. Now I have the same Woman repeatedly appearing over and over. I reported AND BLOCKED OVER 50 Woman that have numerous profiles and they just created ADDITIONAL PROFILES with different names, cities, states AND countries. I asked last week to have my $90.00 refunded due to my experiences. NO RESPONSE. Thank you for allowing me to help me with this dating website problems. Larry ** Miami Florida.

Original Review: I joined Mingle2 dating website in May of 2022 as a Lifetime Membership. I have reported a reoccurring problem about Woman having numerous profiles with the same photos or similar photos showing different cities, states, marital status, children, etc. I have encountered a lot of Woman requesting me to leave Mingle2 and go to Google Chat website because they are not paying members in order to get to know each other better. What I have encountered is the photo that they post on Google Chat doesn't match their Mingle2 dating website profile photos.

I have been reporting a reoccurring problem with my profile repeatedly changing from 50 to 65 years to 30 to 65 years AND the distance from 500 miles to unlimited distance. I receive a Chat message from Mingle2 saying that they will bet back to me within 24 hours. Nothing is ever resolved. They ask me for a URL of the Woman that I am reporting. I provide them with the URL of the Woman that I join on Google Chat. Still nothing is ever resolved. The majority have numerous Emails and Mingle2 profiles. I have read the reviews on Consumer Affairs and my reoccurring problems are very similar to my review.

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Reviewed Dec. 27, 2022

Not only is it one of the most boring sites..hardly anyone ever on but now the admin or customer service are a bunch of ignorant rude jerks who care nothing of their members and are just a scam..After so long on the site all of a sudden I was asked to post another photo to verify...even though the 2 photos I ALREADY had on had been with my profile for the longest time....and even though I posted was not accepted and that was fine with me..I wanted out of the sick site anyway..but could not delete account or do anything because was not allowed in until posted another pic..I send a request AND an email to customer service and they were so ignorant and unprofessional to not even have the decency to reply they had BETTER hurry and delete my account and to let me know it is done.

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    Reviewed Oct. 8, 2022

    I'm so disappointed in Mingle2. I have sent 10 photos for verification, and all was rejected despite posing exactly as the system requires. I'm even tired using the camera of phone. The worst experience I've had so far with online dating sites.

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    Online & App

    Reviewed March 20, 2022

    Worst site I have ever visited. I received over 600 likes and spoke to 1 actual woman. The other 599 were scammers. Mostly from Africa. Ayaye is the term they use to identify each other. They pretend to like you, send you pics they stole from Facebook and then ask you for money. Once I realized the site was a complete joke I began baiting these scammers trying to get them to expose themselves so iI could get them banned from the site. I reported profiles with pics of porn stars, super models, known scammer profiles.... It made no difference. The site is complicit in the scam. They don't want to remove these profiles as they are the ones paying for the upgrades. I have documented my experience and spoken to an attorney. I will be actively joining forum discussions throughout the internet looking for individuals who have been scammed by Mingle2 to join a class action lawsuit. Let's make these scammers pay back every penny they helped steal.

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    Mingle2
    Response from Mingle2

    Hi Shawn,

    We apologize for the trouble you've encountered on the site/app. Rest assured that, we will do our best to weed these scammers out. Thank you for your patience.

    Mingle2

    Customer Service

    Reviewed Feb. 1, 2022

    I see that this happened to a lot of people. I got blocked and asked me to upload a picture to validate. Did it 3 times, 3 times same response that my photo was rejected. Then I wanted to deactivate the account (as if I wasn't going to be able to use it, preferred to eliminate it), and the option was not available. I sent an request but didn't receive a confirmation in my email that my support request was going to be at least seen or has been received.

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    Mingle2
    Response from Mingle2

    Hi Luke,

    We apologize for the hassle. Our team will coordinate with you and check your account. We will do our best to resolve this matter as soon as possible. Thank you for your patience.

    Mingle2

    Reviewed Jan. 19, 2022

    I created an account and uploaded my pictures. I was then asked to verify my identity by taking a photo. All the photos were rejected. Now when I log in it tells me photo rejected. I am unable to delete my account or use it in any kind of way. I now have an account that I cannot use and support just ignores you. Stay away from Mingle. This is by far the worst app I have ever used.

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    Mingle2
    Response from Mingle2

    Hi Zothile,

    We apologize for the hassle. Our team will coordinate with you and check your account. We will do our best to resolve this matter as soon as possible. Thank you for your patience.

    Mingle2

    Online & App

    Reviewed Dec. 23, 2021

    Till the time I was using free service (without opting subscription) all seemed to be fine on the app. The moment I opt for 3 months subscription the problem starts. I was using the app and had started getting responses but a feature to "Verify self - by capturing an image" started creating trouble. At first, no image from the camera was being accepted. After many attempts was able to do so but suddenly after exiting the app again started asking for verification. Tried several times but it reverted back to the old (rejected photo) and repeated, said to retake self pics. I am tired of the same and want Mingle App 2 to compensate me for the same and make good of the wastage of time and money from my end.

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    Mingle2
    Response from Mingle2

    Hi Ankur,

    We apologize for the trouble that you encountered. Rest assure that our team will check and fix the issue as soon as possible. Thank you for your patience.

    Keith

    Mingle2

    Customer ServiceOnline & App

    Reviewed Nov. 24, 2021

    This portal should be shut down permanently, it is a disgrace that it actually exists! Looking to file a complaint with the Federal Trade Commission. They are scammers alright as many people clearly have noticed it. Customer Service is non-existent. I reported a profile who sent racially abusing hatred messages towards a ** person (even though I am not), and instead of shutting down his profile, I have got banned from using the site asking for a photo to confirm my identity… The site is full of crap adverts and bombarding you with fake messages too saying ‘Xyz’ is just near you, you have 99+ likes (with all photos blurred and not visible at all), etc. Whoever is running this site is the one that is actually fake and would deserve a thorough investigation by FTC!!

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    Mingle2
    Response from Mingle2

    Hi,

    We sincerely apologize for the bad experience on our site/app. We have admins that monitoring the site 24/7 to weed out the scammers. We will improve our system to make it more effective. Thank you for your patience.

    Keith

    Mingle2

    Sales & Marketing

    Reviewed Nov. 23, 2021

    Well I thought I would try the site see if was legitimate. Big disappointment. 99.9% of the women on the site are not real. I have gotten scammed 2 times. I have blocked many since only joining the site. Really bad. There is no monitoring of any of this. Don’t waste your time unless you want to be aggravated. Just a warning to those who expect a lot.

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    Mingle2
    Response from Mingle2

    Hi,

    Thank you for the feedback. We have admins that are monitoring the site 24/7. We will improve our monitoring system to make sure that we rooted out these scammers. Thank you

    Keith

    Mingle2

    Customer ServiceSales & Marketing

    Reviewed Nov. 21, 2021

    Overall Mingle2 did not suit my needs. When I requested my account to be closed Mingle2 deleted my profile and refunded my original payment. Since then, THEY HAVE CONTINUED TO AUTO BILL ME and do not follow up with my emails to customer service. I get a generic response and a link to a customer service portal which I “am not authorized to access.”

    Originally I signed up for this dating app while living abroad in hopes of meeting people. It was very unhelpful. My radius was set to the town I was living in and there were few members within it. Additionally, I was receiving messages from men on other continents. Mingle2 was a waste of my time and is a poor value. Not only have I been being charged for a product I don’t use, Mingle2 has no respect for the value of my time or care for their customers. It is a money making scam.

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    Mingle2
    Response from Mingle2

    Hi,

    I apologize. We will look this matter and solve the issue as soon as possible. Thank you for your patience.

    Keith

    Mingle2

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    Mingle2 Company Information

    Company Name:
    Mingle2
    Website:
    mingle2.com