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About It's Just Lunch!
It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.
Pros & Cons
- Guaranteed face-to-face dates
- Free onboarding interview
- Customized membership plans
- Fully confidential
- Lengthy process
- Can be pricey
It’s Just Lunch offers an alternative to online dating apps with its personalized matchmaking services. You work one-on-one with a matchmaker who finds potential matches for you and sets up the date.
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Reviewed April 19, 2022
I have had a good experience working with all the Executive Matchmakers. All are very positive and are motivated to find a good match for me. In addition, I think they do a good job focusing on the characteristics that I am looking for in a woman. I know it takes time and I am trying to be patient.
Thank you for taking the time to share this positive review! We will make sure to share this with the matchmaking team as they continue their amazing work.
Reviewed April 18, 2022
Marc has been an overall superstar of a matchmaker; this person has managed to pull miracle after miracle on short notice. Marc has gone above and beyond the call of a matchmaker and was borderline life coach and travel advisor on some occasions. With short notice of my travels, this man, this legend, has managed to set me up with matchES so I don’t travel blindly. This has happened enough times where this act is now referred to as the “Hand of Marc” where the miracles happen when he gets involved.
Marc is my 4rd matchmaker from IJL and overall 7th matchmaker I’ve dealt with, and he was the first and only one to take the time and connect like a person, rather than just a quick matchmaker. That being said, my experience with IJL was not so positive, but my experience with Marc was something REALLY enjoyable. He would be the most relatable and take the time to get to know me and thoroughly advise on matches. After some conversations with him I am confident that he understand me more than any other matchmaker I experienced, as I feel he sees me more than words on my profile. Not only does he have the background information of my profile, but he also has experience in my mannerisms, communication and general “human” personality, not to be confused with “applicant” personality.
My experience with IJL started rocky, and after 9 months of membership, poor communication and lack of matches, I lost faith in the service as my previous matchmakers, which a new one would reach out randomly, would only reach out on rare occasions, giving me a feeling of being forgotten and cast aside. Once I started connecting with Marc, I had the feeling that there was hope in the matchmaking services as long as he was my point of contact. In the past month I have communicated with Marc MORE than all other matchmakers COMBINED in the previous year. He gives me a feeling of being human and having hope in the service as he took the time to know me for me. I KNOW if he is involved, my match and I, won't just be gold standard, but hold a “unicorn” status to each other. Something that has only been seen in movies. I’ve been able to meet 3 unicorns before signing up with IJL and I just know that with Marc we could meet more.
At first I was content with searching in my local city, and I was insistent in staying in Toronto, but after connecting with Marc, and knowing that he is my matchmaker I have expanded to all of North America. He has instilled a sense of hope that that I lost with the service. With Marc I feel as though I am more confident to push my boundaries looking for that Unicorn; since being his client, I’ve had a greater level of “hope” and feeling of being human that I feel I can push other boundaries of my professional and personal life as I know my love life is in expert hands.
Thank you for your terrific review and for sharing your experience. As we say at IJL, "Matchmaking isn't a job. It's our passion!" and your review is a glowing example of IJL's matchmaking passion at work.
Reviewed April 13, 2022
IJL was the worst experience I've had with a dating service. They over-promise anything in the beginning to get you to sign up. In a year, they only sent me on 2 dates, 1 of which was horrible and the person it was with I wouldn't wish on anyone. I went through 3 different matchmakers at that time and they put my account on hold twice when I expressed many times how dissatisfied I was. They refused to give me my money back only saying that they would put it on hold and wouldn't search for matches.
Pointless because you only have 180 of hold time. They never stayed in touch with me to keep me updated throughout the process. I had to call them continually to see what the status was. In truth, they did not have enough males in my market (Louisville, KY) to match me with. When I confronted them about this, they just said I was picky and needed to lower my standards to get some sort of a match. I don't recommend this company to anyone - you would be wasting thousands of dollars. Stick to the paid apps...I've had much better luck there.
We are so disappointed to hear this. Your concerns are very important to us and we will expedite this matter to our customer service department who will contact you.
Reviewed April 12, 2022
Kevin's tone of voice is always full of Joy and very respectful. All of his messages on the telephone and e-mail are so service focused to me and signs of a Great Listener. I have asked him to stay with me for consistency. I am a therapist and a social worker. The relationship is vital. Having inconsistency in the match maker is not good to find a person in my eyes. Kevin has respected that. We have been able to narrow things of importance to me the more I get myself out there. Most of my friends have been married to one person and are still married for over 35 years. I have not even thought about any sort of a IJL recommendation to another person.
Kim, thank you for your kind words. We are so happy to hear how much you are enjoying your experience with IJL and your matchmaker and we look forward to continuing your wonderful experience going forward.
Reviewed April 12, 2022
I apologize as I tried to find an order number; yet was unsuccessful. Even though the match chosen for this particular date ended up not being my type, I would have to agree with my great personalized matchmaker that he was a good fit on paper and that we looked like a great match. Even though he wasn’t for me, the experience was great as this is real life. However, sometimes you just never know! One needs to just try again! It’s all great and I absolutely feel my IJL matchmaker has my best interest at heart! I can’t wait to learn what’s next! All my best!
Hello Gina, thank you for taking the time to share your thoughts and review. I can speak for the entire team when I say how much we appreciate your trust in your matchmaker, IJL and our process. You are correct, your matchmaker does have your best interest at heart, and in providing you with the best experience possible!
Reviewed April 10, 2022
It's Just Lunch is a great way of meeting new people if you are searching for a serious relationship. Nowadays, it's more and more difficult meeting people organically. The It's Just Lunch Team truly care and want you to be successful. I would highly recommend.
Hi David, thank you so much for your terrific review! It is great to hear your positive feedback! We will be sure to share your kind words with our team.
Reviewed April 7, 2022
The recent match was great, we talked as if we knew each other already. Looking forward to learning more about her! Restaurant was a bit fru fru, and almost all vegetarian, and we are both meat eaters... We both laughed about it, but found something good, it was a nice atmosphere and we had a great time!
James, we are so happy to hear how much you enjoyed your date! Thank you for taking the time to share.
Reviewed April 5, 2022
3 months and I have never met anyone. When there is a glimmer of a date, they are never available within an hour. I live in NYC and I don’t see how it is possible to not be able to provide me with even ONE meeting in this timeframe. My consultant will never respond to a call, possibly an email. I had questions at the beginning with never a response back. It honestly feels like an online dating scam. I signed up for this service, and paid, to avoid this type of issue, and the disappointment is real. A lot of time, money and hopes for this to be successful!!!
Thank you for sharing your concerns. We apologize that your experience is not meeting your expectations. We will forward your message to our customer service team who will reach out to you.
Reviewed April 4, 2022
I joined this dating site as another, more personal, way of meeting someone. I spoke with James initially and he was so excited, had numerous men in mind for me and was an amazing salesman. He introduced me to Missy, my matchmaker and here is where the fun begins... she doesn't respond to emails until days later; sends me "matches" that are nowhere near what I was looking for; gives absolutely no feedback after the mismatches. I feel like I was totally scammed and if I don't hear from you quickly, I have a meeting set up with my lawyer. They are not following their own rules they have listed in their contract. They should be ashamed of themselves.
Thank you for your message. Your concerns are very important to us and we deeply apologize for your dissatisfaction. We have forwarded your message to the customer service department.
Reviewed March 30, 2022
After 6 months, I've had 4 matchmakers that they never contact me; I have to find out when I reach out to them and then find out the old one has left. In that time, I've been presented with 5 men; they either bailed, weren't available for weeks, were out of the area, not remotely what I am looking for or, in the case of the one date I did go on, lived hundreds of miles away, isn't close to being a match, and he claimed he was none of the things I'd been told. Turns out they lied to him about me, too! They do no background checks so how do I trust them to set me up with a real person? I'm scared for my safety. Having spent $ thousands on a service that's worse than anything I could have imagined, and not getting any better, I am sorry I ever did this. I wish I'd believed the poor reviews; lesson learned. I'd never do this again.
Robin, thank you for taking the time to share your experience. We regret to hear you have not enjoyed your membership thus far. The manager of the Seattle area has been trying to reach you to discuss further. We look forward to working with to resolve your concerns. Thank you!
Reviewed March 29, 2022
My experience with this company has been terrible. Grab your wallet and Run. Don't waste your time or money. They will promise you they have "quality matches" nope. My last date, he was married. They knew this, it was the second thing he said to me when he sat down. They say they have eligible people, they don't, I drive a minimum of 1.5 hours to have a drink with men I have nothing in common with. They lie.
First date. The match maker told me he had 4 kids, he told me he has 9. I'm matched on who they have in their system, not someone that shares my interests. All the dates have gone like that. They ignore emails and phone calls. I'm sticking it out because I've paid them, I know these "dates" have nothing in common with me and there is NO hope of even a second date, but I paid, they refuse to refund me, despite multiple requests, and I'm going to drag the matchmaker thru the hellscape this nightmare has become. I have left reviews everywhere I can think of and reported them for fraud to the FBI. They're that bad. Save your money, spend it somewhere, anywhere else.
We are happy to hear you accepted your next date Brad. We have your availability and are working to schedule your date. Your Matchmaker will be in touch soon. Thank you!
Reviewed March 28, 2022
Updated on 05/10/2022: Once again, I am disappointed with the lack of performance and broken promises with IJL (It’s Just Lunch). I was promised 14 dates in a twelve-month period with an Arizona Private Search DIAMOND contract costing almost $**. Statistically, that equates to 1.17 dates per month and at this point I should have received 10.5 dates. I am now entering my tenth month of membership. After completing nine months, IJL only delivered a whopping four dates. Statistically, that equates to only .44 dates per month. Doing the math, your overall score is 38%, which is a Big Fat “F-.” After all, if my college GPA (Grade Point Average) was only 38%, I would have definitely ‘flunked out.’
On March 28,2022, I posted a very negative review on Consumer Affairs and made a formal complaint to the Better Business Bureau, (BBB). This triggered a change in matchmaker and a response from Mike E, a Client Experience Manager. I was able to actually voice my concerns to Mike on April 11, one month ago. I was promised:- Things would improve and I would get more quality dates in order to properly fulfill IJL’s promises. Today’s date is May 10, 2022. My last introduction was April 7, (over a month ago), and last date was April 15, (almost a month ago). Clearly, this has not happened.
- I was ‘stood up’ twice in 2021 without any explanation. There is no excuse for a woman not to show up to a date. Mike promised me he would look into this and get back to me. Again, this has not happened.
Now, I need to specifically the corrective action IJL will take to remedy this unsatisfactory performance. Enough is enough.
Original Review: It’s Just Scam. It’s Just Lunch (IJL), at best, gets a score of 1 because I am paying for a service that is NOT being rendered. I signed up for IJL in August 2021 with an Arizona Private Search DIAMOND contract. The salesperson, (Adrienne), put on a full-blown pitch, suggesting they had plenty of singles women in my age group they could match with me. It seems they will tell you anything you want to get you to sign the contract and are more interested in snatch and grab that credit card number.
Although they make all kinds of promises, they fail to produce results. I paid almost $** with the promise of 14 dates in a year, whatever occurs later. It's been over 8 months and I've been on only 3 dates. Although I had my first horrible date two weeks after joining, this was my only date in the entire five-month period of August-September-October-November-December. Pathetic!!!Additionally:
- I was ‘stood up’ twice in 2021 without an explanation. It is plain unacceptable for a date not to show up … period. There are accountability and responsibility issues and there should be consequences and repercussions for these actions.
- I was given two additional introductions to set up date. However, soon afterwards, I was informed that neither were available any longer. I believe they were trying to ‘pacify’ me and this was nothing than a stall tactic because frankly they likely didn't have a pool of available single women to present.
I was assigned to a new matchmaker after the general lack of communication and failure to reply on a timely basis with my first matchmaker. I am incredibly disappointed in how things are going with IJL. My advice is to don’t waste your money, time and hopes.
Robert, we are sorry to hear you are disappointed with your experience as this is not the norm with IJL. We have shared your concerns with the manager of the Phoenix market and they will reach out to you to talk further. We look forward to our continued relationship.
Reviewed March 19, 2022
I have been disappointed with my It's Just Lunch experience. The main issue has been the lack of communication. There was a period of time when I didn't have any communication from my matchmaker for 3 months. I provide feedback from my dates and feedback on my experience and never hear anything back. But if I don't respond for one day, I'm asked if I have time to date or do I want to put my membership on hold. When I tried to talk to my matchmaker they were never available and pushed me off the phone. I had a question about my membership and was just told that's not what my contract said, but wasn't given the section or any guidance. It was like they didn't want to deal with my question.
The worst part of my experience was when a date cancelled and I was never contacted. I went to the restaurant (they sat me so the reservation was never cancelled) and after 30 minutes I called my matchmaker and she said, "I called you to cancel," but she didn't. I paid a lot of money for this service and I feel like how the services are managed is not acceptable. Additionally, all of the dates I have talked to about this have said the same thing, so I know it's not just me.
We are sorry to hear you have not enjoyed your experience as this is not the norm with IJL. We look forward to talking with you further regarding your concerns and working towards a resolution. Thank you!
Reviewed March 19, 2022
Horrible experience. I signed up on December 10, 2021 W. saleswoman named Christi who is very upbeat, energetic and friendly. She explained to me that I was going to be getting two dates per month for seven months for a total of 14 dates. She was very convincing and she sent me an online contract which I guess I did not read very carefully but I did sign it expecting exemplary service for the $** that I paid. I did meet with my matchmaker Kevin over a FaceTime phone calls and went over all my specifications of what I was looking for for a long-term relationship. I described physically what I was looking for emotionally what I was looking for etc. I had a whole checklist. He sent me some photos of which two of the potential dates I was not interested in because they did not meet my specifications. There was one man who did and I wanted to be set up on a date with him.
About an hour before the first date I got an email and a phone call from Kevin that my Jeep had canceled due to a family emergency and of course I was disappointed. I gave him another chance in January. They tried to set me up on another date with the same gentleman who again canceled and said that he was sick. So now it’s February and I have not gone on any dates with this company and I’m dissatisfied with the service. So I give it one more chance and they decide to set me up with a gentleman from New York because I was going up to New York to visit my immediate family and friends for a short little vacation. I reluctantly said yes because I knew I was not interested in a long-distance relationship but I did go on this one date which was the end of February 3 months after I had signed up.
I spoke to Kevin and told him I was not happy with the lack of Professional top notch service that I was supposed to be getting for my $**. He said there was nothing he could do. Then I spoke to Connie in the main office. I believe she works in customer service. Spoke to her a few times and she offered me to “free” aka $** dates and she said I could not get any of my money back that it was a non-refundable deposit of $**. So basically I paid this money and got nothing that I was told I was going to get and I told him I was dissatisfied with his service and was going to take them to small claims court. I was an unhappy customer and they did not care. They said that I signed the contract and there was nothing they could do that it was nonrefundable and I could go to small claims court but because I signed the contract I was not going to get any of my money back.
This company is a scam. They take a very large deposit upfront knowing that they’re not going to give you the service that they described. They make you sign a contract which of course I should’ve read and read the reviews before I sign the contract which I do realize that’s my fault but they in no way are trying to make me happy and all they do is take your money and do nothing for you. Please please please do not sign up with this company at all unless you wanna throw over $** away like I did. I’m going to keep trying to get my money back. I hope I do. I just want to warn you please do not sign up for this company. They will not do anything for you. They are not a matchmaking service or they are is a company that takes your money. It is a big scam! Please do not give them your money. I’ve learned a very big lesson the hard way. Don’t let this happen to you!
Hi Regina, our Client Care Manager reached out to you to discuss your concerns and we provided you with two complimentary dates. We look forward to arranging your next fun first date!
Reviewed March 18, 2022
After seeing their commercials on television and hearing them on radio, I was completely sold on their premise as another alternative than dealing with online dating and apps where I was very interested. After a great conversation with matchmaker Eva K., I felt at ease with her plus, she said that IJL has matches that I want in their database. After paying close to $3,000 (I was given a "Black Friday" discount in November 2021), I was a bit hesitant about signing up because it was pricey, so, I signed up with them thinking this company would help me find the man I'm looking for.
Well, after reading some of the reviews online, I've noticed that a good majority of the reviews were negative where I'm experiencing the same thing like these customers' (matchmakers not honoring their customers' requests by randomly selecting men/women that customers didn't ask for by convincing customers to go out and date these people and of course, the excuse of "sorry, you're under contract and your fee is non-refundable." When I wanted to get out of this program, I called Eva K. and left a message but never returned my calls. When Shaun P. became my matchmaker, I explained and sent photos of the particular men that I'm interested in...Instead, I was receiving photos of men that weren't my type nor wouldn't date.
Apparently, IJL didn't have the men that I'm interested in in their database. If you don't have men that I'm interested in your database, just return my money...end of story. Instead, they will try to find ways to keep you in their program by making promises like "well, it's unfortunate because I've found some great guys for you" or "these are great guys, why won't you date them?...They're a perfect match for you." Oh really?!? How do I know if these men really exist? Are the photos current? After reading some of countless negative reviews about this company, I'm extremely disappointed by making a big mistake investing in this company and I want a full refund from this craziness. Although I haven't been on one single date, the men that my matchmaker has recently presented to me, I trust my instincts.
Davonne, we are disappointed to hear you have not enjoyed your experience thus far. We have presented some really amazing men to you, which you have decided not to meet. Your Matchmaker will be in touch to discuss your feedback further as this is an essential part of the process. We look forward to our continued relationship. Thank you!
Reviewed March 16, 2022
My matchmaker Amy is awesome! She listens to what I want and sets up the dates. I really enjoy talking about the pros and cons of each date and I can definitely see how she takes what I say and applies it to my next match. She’s awesome!
We appreciate the great feedback on the matchmaking team! We are hard at work on your next fun first date!
Reviewed March 16, 2022
I was having trouble with getting women to actually set a date on the online apps. This is taken care of by the staff especially Patricia at It's Just Lunch. They are like your Hitch in the movie. Give it a try.
Thanks Steve! We are here to take all of the work out of the dating process for you! We appreciate your business!
Reviewed March 10, 2022
I joined It's Just Lunch in Nashville. Before joining I had two conversations with Diane, the sales agent, in March 2021. She promised me that I would have 24 dates in 12 months, unless I decided to voluntarily put my account on suspension to date the same person. I was ok with that because ideally I'd rather date the same person in a relationship than date 24 different women. I specifically asked Diane if they had enough single women in my age range (53), and she said they did. As it turns out, they apparently don't.
Now almost a year later, I've only had seven dates. The first three dates were within two weeks of each other, as promised. Then it became a month between dates. Then two months. Now I'm waiting three months between dates. I believe they have ran out of options for me. I have never rejected any women they sent me (which counts against your numbers) and I have never put my account on a suspension. Yet I have to wait months in between dates.
In the contract it states if they can't assist you you will be eligible for a pro-rated refund. When I asked my matchmaker about this I was told I "wasn't eligible." Why? I wasn't given a clear reason. They don't want to provide me the dates as promised, but they don't want to allow me to have the pro-rated refund either. When I asked about only having seven dates in 11 months, they said I was "guaranteed" to get 24 dates, even if it took several years. This seems ridiculous and unfair. If I had known that beforehand I wouldn't have signed up. I don't want to have to wait three or four or 10 years to have 24 dates in this service. My last date was Jan. 21, almost two months ago. Before that I had one in mid-October, that was a three month wait. I believe they should provide the dates as promised, in a two-week interval, or provide the pro-rated refund.
Hi Kenneth, thank you for taking the time to address your concerns. Our Client Care Manager and you spoke on March 10th and we are excited to move forward. Your matchmaker is hard at work on your next date and we look forward to our continued relationship. Thank you!
Reviewed March 8, 2022
If I could give this company and its service a 0 rating I would! I signed up and paid a very large sum of money during a promotional time for It's Just Lunch at the start of the pandemic May of 2020, for a guaranteed 5 dates or 5 months whichever comes last. I did not want to participate in the Zoom option dating, so they were kind enough to put my account on hold for a while. By December 2020 I had not heard any news about dates or even about the company's policy changes/updates with regards to COVID and all of the lockdowns.
I was growing frustrated to say the least. I had reached out to my matchmaker several times and got no response, so I finally reached out the person who did my initial entrance interview (she was not a matchmaker but someone in administration for IJL), she connected me with another administrator who called me and we were able to sort out some of the issues I was having, which included the lack of communication and no dates (all which were cause by an error on their end). I was assigned to a new matchmaker and informed things would get better. For a while they did, she presented a date option which I graciously declined as I did not find him slightly attractive and some of his values and other hobbies were off putting to me. She then presented me with an option that I said yes to but he decided to go in a different direction (July 2021).
I finally got around to going on a date and it was okay, not perfect but at least getting what I was guaranteed and PAID for (date was Aug of 2021). After that date, I did not hear from anyone for several months, yet again until someone new called me and gave me another date option. This option was promising and I finally went on my second date, again good but nothing spectacular (which I was okay with, that's what dating is). After that date (early December 2021) I did not hear from anyone until February 2022, when yet again another new matchmaker who I had never talked to or given any information to about my preferences called me with a date option. This option was so far beyond my preference list that I was frustrated, I turned down this option.
I was then contacted on 3/8/2022, with what sounded like another date option but was then informed that my account had expired.... WHAT! I had had 2 in person dates and turned down a few options that I was interested in or attracted to and would have wasted time and a date option for.... I was informed by Marsha during that conversation that the 3 dates I turned down were counted into my 5 date total!!!! I was also informed that according to their records I had actually gone on 3 dates (1 Zoom date in 2020 and the 2 in person dates in 2021), I NEVER participated in a Zoom date as I said before I knew I did not want to do that and was put on hold and actually never contacted from May of 2020 (when I signed up and paid) until the end of December 2020!
This company and what it "offers" is such a scam! They charge an INSANE amount of money for what they call personalized matchmaking (all of my matchmaking options were nowhere near what I had expressed I was looking for) and they don't deliver! They then tried to blame me for all the issues, I mean I know I turned down a few date options but I knew I only had 5 guaranteed dates and I didn't want to waste them on options that I was very clearly NOT interested in. NEVER ONCE was I ever told that if I turned down an option that that counted as a date! WASTE of MONEY, TIME and ENERGY!!!! I would NEVER EVER EVER recommend It's Just Lunch or their services to ANYONE, not even an enemy! I WAS SCAMMED completely! Promised so much and given nothing in return!
Thank you for your review and time to express your experience with It's Just Lunch. We sincerely regret that you have concerns regarding your membership. We always strive to provide a positive dating experience and ensure our clients are having success in their dating lives. Please contact us at 954-990-2033 or email@example.com as we would like to confirm what IJL location you are dating out of and hear from you further to address your concerns.
Reviewed March 6, 2022
I joined and my contract was 1 year and # of dates. No fast forward two years later....Also between this I have had 5 MM because of turn over or just inadequate service. I tried to get out of my contract, but that is not an option. Overall the MM don't listen and know their clients too well to match. It's like he has legs, and can read I will match you all... Also the a few of the folks I was paired with were alarming. One person had lied about having a child and I later found out and another....I won't go there... I totally do feel like I wasted some money, but hey it is what it is.
Brandy, thank you for taking the time to express your concerns. We are unable to verify what IJL location you are dating with. Please contact us at 954-990-2033 or firstname.lastname@example.org so we can review your concerns with you further. Thank you!
Reviewed Feb. 8, 2022
I have enjoyed meeting people through IJL, because they give the date an honest try. The matchmakers took the time to get to know me and my interests. They were always respectful and good listeners. It can be hard to keep dating fun, and my matchmaker helped me keep a positive attitude. Thank you :-)
Thanks Kurt for the great feedback on the matchmaking team and we look forward to our continued relationship and helping you lose your single status!
Reviewed Feb. 7, 2022
I absolutely adore Hazel and appreciate all her hard work in helping me to find my soulmate. Hazel‘s personality is simply perfect!!! She is upbeat and personable and always has a positive demeanor. I also like that she takes her time to find a suitable match for me. Quality vs quantity, which I truly appreciate.
Our main focus is quality, not quantity. We do all the work for you so all you have to do is show up to your dates and enjoy yourself! Happy dating Ana!
Reviewed Feb. 6, 2022
Although I think IJL is very pricey, I like the individual attention and privacy that it ensures. Once you find a consultant that you click with and who takes a personal interest in you, this organization probably can't be beat. However, that did not happen immediately and I would suggest that IJL try to improve in that department.
We appreciate this Susan and are happy to be working with you towards a positive dating experience!
Reviewed Feb. 6, 2022
The professional matchmakers at IJL are passionate about their work! They take the time to get to know my interests and my relationship goals to find impressive matches for me. After each date, the matchmakers use my feedback to fine-tune the selection process. I highly recommend IJL for busy professionals serious about improving the quality of their dating experience. IJL creates unique opportunities, and the rest is up to you.
Thank you Peter and thank you for being an IJL client!
Reviewed Feb. 5, 2022
I was assigned to my matchmaker - Ms. Debra. When I had a virtual meeting with her, I knew that I could find someone sooner or later because when she introduced herself by saying that she was a good matchmaker for majority of her friends even before she started working at IJL. I had a few meetings so far; These were new learning curves for me.
Some restaurants were badly organized. However, with all the emotional support and encouragement from Debra, I do have a faith that I can find someone soon. One time Debra had to call me and the restaurant several times when I was waiting for my match for 30 min due to the restaurant staff's mistake and inconsiderate attitude. Anyway, it all worked out at the end. I was a bit upset and angry, but when I had a review session with her after the meeting, she explained that some restaurants were short-staffed under the pandemic and she made me calm down. Debra organized next match for me, and I am so excited to explore.
We appreciate the open and honest feedback about the process and will share it with our team. Debra is here for you every step of the way, as is the entire IJL team.
Reviewed Feb. 2, 2022
Joanne and the It’s Just Lunch’s team has been great to work with. I appreciate the fact that I get responses to my questions in a timely manner. I have met good professionals throughout my dates and even though I have not met “my person”, I feel that based on the feedback I provide after each of my dates they get to know me better and can get closer to my ideal match.
We love to hear positive feedback like this, matchmaking is an art and dating is a process and your feedback throughout helps your matchmaker finetune and get you closer to losing your single status. We look forward to your next fun first date!
Reviewed Feb. 1, 2022
I am incredibly disappointed in how things are going with IJL. At almost 4 months I have had one date. That one date was really bad. The gentleman did not have one single attribute that I verbalized that I was looking for during my interviews IJL. I was led me to believe that IJL has a robust database of men that fit my criteria. Two additional attempts to set up dates were attempted however I was informed that neither were available any longer. The return on my investment to date has been very poor. I have reached out to IJL directly and have not received a response.
Thank you for taking the time to discuss your concerns further with your Matchmaker, we look forward to providing a positive dating experience!
Reviewed Jan. 31, 2022
Debra was very thorough in learning and documenting my personality traits, likes, dislikes, etc. She produced several dates with men who were compatible with me and attractive. She very accurately described these men to me making it very easy to "break the ice" and enjoy the time we spent together. Debra was very positive, encouraging and seemed excited to help me find a great match. I highly recommend Debra to anyone looking to find their next romantic relationship!!!
We are happy to hear you are enjoying your experience! Debra is hard at work on your behalf and we look forward to your next fun first date!
Reviewed Jan. 28, 2022
Thanks for your service. Appreciate everything you’re doing finding that person for me. I have a awesome lady Sarah that has been working with me. It’s been a struggle but things take time. You guys make it easier with a busy lifestyle.
Reviewed Jan. 28, 2022
Due to several dates having issues, it has not been a great experience for me. The first date found out to be married. Second date had mental health issues and the third Date never paid for the program and paying rent and was arrived 3 times. Would never recommend and will spread the word about this company.
Reviewed Jan. 20, 2022
I love the idea of this dating site, but it has not gone as smoothly as I had hoped. My current matchmaker is Joel. The matchmakers all seem to be very nice, knowledgeable, and willing to listen, however, I have not had one long enough to feel comfortable with or build rapport with. I think they try to find appropriate matches for their clients and I'm always looking forward to my next date. This is definitely a longer process than I thought it would be!
Reviewed Jan. 18, 2022
I've been associated with IJL since mid December. I was assigned Joel as my date coordinator and I've already had 2 successful dates. I find Joel to be extremely helpful, dedicated, passionate and professional. I would highly recommend IJL and Joel to anyone who is serious about about finding a companion.
Reviewed Jan. 6, 2022
I signed up for IJL in November 2021. Christi almost “golly geed” herself to death telling me how many eligible men there were in Toronto. As soon as she got my credit card, she never returned another call. When I spoke to my matchmaker, Vanessa, and asked to video meet soon, she promptly advised me she had other clients, not just me. She sent me 2 choices. The one I liked wasn’t interested. Next thing, Amy is my new matchmaker and sends me someone I know and it would have been awkward. So, that counts as a date for the month. They can then tick the box to say they fulfilled their obligation. It’s not necessary for them to think it’s not fair to client so let me find someone else.
I just spoke to Missy that empathy should be allowed in situations where matches know each other and don’t want to meet for that reason. She said, no that’s just the way it is but, hey, they really do care. She is going to speak to Amy who will now quickly flip through her binder and throw me another bone. Bottom line, it’s a stone cold business that will fulfill its contractual obligations with no real effort or human touch. You are a non-human entity that pads their coffers. It’s possible you may meet someone but you may have better luck at a classy place like a bowling alley.
Reviewed Dec. 16, 2021
Almost zero to no customer service. The only time I hear from IJL is when I voice being upset. The matches are either fake or not vetted. I paid $2k for just about nothing and have had the service for just about a full year now. I have been on one date. They do not listen. I have had several match makers and none of them care.
Reviewed Dec. 9, 2021
I have developed a great rapport with my personal match maker, Shaun. He a great listener and I feel comfortable when speaking with him. He gets to know you better after a date, so he can better fit you with the better match. I discuss with him my likes/ dislikes. Shaun is my biggest fan during this process! I have two more dates to go and I know it will only get better. Shaun lets your personality shine and be revealed when we are communicating. This is truly of value in finding the right one!
Reviewed Dec. 9, 2021
I signed a contract for It's Just Lunch. The initial video interview was supposed to be an hour. It lasted for 15 minutes and consisted of an It's Just Lunch rep. pressuring me to date older men and travel more than an hour to a different city for a date. I sent a request to terminate the day after signing a contract. I encountered a full court press pressure campaign to stay in the service including calls from the VP Julie Yarworth. After I reluctantly agreed to stay in the the contact, I learned that everything the VP had said about the service was misleading at best. They promised me great customer service. Missy, my matchmaker, has not returned any calls and in fact lied about our interactions. She left me a voicemail on 11/26 and I tried to call her because I had concerns about the matches, but she never returned my call. I spend the next week trying to get in touch with her.
On 12/8 Missy lied. She told me that she had spoken to me on the phone and that I liked and agree to the matches during our conversation. This was untrue. We never had a phone conversation about matches and we still have not. Missy has not returned a single phone call or email from me since I started the contract. I was also not pleased with the ma From 11/26 to 12/8 I have tried to contact the company. I have left voice messages and sent emails. I have asked to terminate the contract, but they will not terminate the contract. It is almost impossible to speak to a person.. They never return messages.
The service is nothing better than really expensive Tinder. If you sign up all you will get is an email with a photo and a short profile blurb of your "match". You can click yes or no. The match will be sent your picture and he/she can click yes or no. Despite what they promise, this is truly all you will get with the service. At least with a dating app you can choose where you want to meet. The first two matches they sent me, refused to meet me because they did not like my picture. If I wanted to swipe right or left on pictures, I could do that for free on a dating app. Believe me and believe the bad reviews. They are all true. FYI: For context, I am thin and fit and the IJL salesperson called me "adorable".
Reviewed Dec. 8, 2021
I am new to the It's Just Lunch dating service yet have been very pleased thus far. My matchmaker Sarah has been very responsive and has zeroed in on appropriate matches for me in my area. She has been responsive and encouraging despite the chaos of newly dating during the holiday season.
Reviewed Dec. 2, 2021
Hazel inquires what are my 'desirables' and 'deal breakers' in a potential partner and moves forward with that info.
Reviewed Dec. 2, 2021
The matchmaker set me up with 2 dates but my first date captured my attention. It was perfect. We are still in the infant stage so rime will determine the final outcome. But wanted to give a Debra her credit for matching us together. It so far has been a good fit and we are going on our 3rd date together.
Reviewed Nov. 29, 2021
My latest date was just perfect. Spot on. I am even set up for the next date. The people at It's Just Lunch are very helpful and give great advice. Great people, great advice, great understanding lead to great dates.
Reviewed Nov. 24, 2021
This service was a complete waste of time and money. They promise that they do such a thorough job of matching and then you are tossed around to multiple different matchmakers. I had to repeat my preferences to no less than 5 people. When I expressed dissatisfaction in the service absolutely nothing was done about it other than switching my matchmaker who would then switch again during the next match. Of the people I went out with, over half of them were people that I had absolutely nothing in common with, and when I asked why I was matched with them I was never given a straight answer. I just kept getting their runaround sales pitch. No one should waste their time on this service, you'll have better lunch on Tinder.
Reviewed Nov. 20, 2021
Have you heard the saying, “walk your talk?” Well, It’s Just Lunch (IJL) “talks the talk”—-they say all the right things that makes you believe they can help you with dating—-but they don't deliver. I signed on with IJL in August and here it is almost 3 months later and still no date. I have agreed to go out with every match (four thus far) they presented and…nothing. The very first match they arranged, the date was a “no show,” and it was downhill from there. During my initial two hour interview with them, they told me there was no refund. That should have been a sign. In my opinion, don’t spend your money expecting to get someone to help you with your dating because it will be money wasted.
Reviewed Nov. 17, 2021
Amy has worked hard to accommodate dates for me. She listens to what I am suggesting and tries hard to send compatible dates. I really enjoy working with Amy and I hope this continues. Amy has gained my trust and is passionate and cares about her job. I like Amy for because she listens and cares about her job and wants the best for the people she’s helping. Thanks Kindly Dan **
Reviewed Nov. 12, 2021
My experience with Katie R. in IJH’s Florida office has been wonderful. Katie is very attentive to my requests and always replies to me in a timely way. I appreciate that she takes time to evaluate the right matches according to my needs. Katie R. is a professional matchmaker. I am glad that I can work with her.
Reviewed Nov. 10, 2021
Sarah is amazing and provides great service for me. I'm very pleased with her customer service levels and her matchmaking abilities. I will always use this company for services. They make it easy and painless without having to deal with the stress. Sarah! You're very much appreciated. Thanks Sarah!!!
Reviewed Nov. 7, 2021
I joined IJL during their Valentine's Day 2021 promotion. It cost almost $**. Since that time, I have been on one date! And another that was a no-show and a total waste of a valuable Sunday. I had to drive an hour for a no-show, because there was no one to contact to cancel on a Sunday. I am a "good catch", and the women they presented to me (very few, and very far between) were nothing like my parameters I have set with them. My contact at IJL kept changing and they rarely returned my calls and emails.
As luck would have it, I am now dating someone, so they put my account on "hold" for 360 days. After that, I am done with them. Therefore, the $** was a complete waste for one crappy date with a woman who lives very far from me. Oh, and the "dates" were at the same restaurant an hour away. They obviously get a kickback for using that restaurant. And it is very inconvenient and far away. I think this company should be shut down. I requested a refund in July, and they said that I wasn't entitled to one. Live and learn, but learn from my mistakes. Fortunately, I can afford to lose the money.
Reviewed Oct. 28, 2021
I have really struggled with the idea of a service like this, but Katie has certainly changed my mind about what is possible here. She has been responsive, kind, and intuitive. I appreciate her and the service thus far! I would recommend her as well.
Reviewed Oct. 28, 2021
TERRIBLE COMPANY AND AWFUL SERVICE! Not worth spending any money on. Even if it were free, it's not worth the aggravation you'll likely experience. Their matchmakers have the equivalent maturity and professionalism of a teenager and are extremely difficult to work with. They will literally take weeks to respond to you then come back with suggestions that couldn't be more off from the guidance and details that you provided them with.
My experience with matchmaker Missy and Shaun showed that they have no personal skills and are terrible judges of character. This service set me up with one of the worst dates I've ever had in my life (literally). They couldn't have missed the mark more if they tried. They constantly suggested matches that were far outside my area (i.e. suggesting matches that were 1-2 hours driving distance from NYC when I don't own a car), then tried to justify their ** services by saying that they provided me with matches - even though those matches were outside the jurisdiction that I agreed to in my contract with them.
The final headache came when I had paused my subscription, then tried to take it off hold. I spent over 6-8 weeks trying to get in touch with someone. Numerous emails and calls went unanswered over several weeks, then I finally got a call saying that my subscription ended since my remaining 3 weeks had just been used (when I was trying to get someone to return my emails and calls). Certainly filing a complaint with the BBB for services not rendered!
Reviewed Oct. 27, 2021
Do not try this service. Their customer service is horrible, anytime there is a problem they will bounce you around to different staff so that you don't ever talk to the same people. Their contracts are well written and impossible to get out of. The dates I went on weren't necessarily bad, they could be better but that is the nature of dating, you won't have a connection with everyone. But the service was so not worth it. For several thousand dollars I expect to be treated like people are actually looking out for me. I could have gotten similar dates from free dating apps.
Reviewed Oct. 18, 2021
Ladies, let me save you time and money. This company makes all kinds of promises that they don't deliver on. In February of 2021, I paid ** with the promise of 12 dates in a year. It's been 8 months and I've been on 3 horrible dates. I haven't asked for anything out of the ordinary. I didn't put any restriction on ethnicity or location in the country. Ladies, we can do so much better on our own.
They portray the matchmaker as professional and supportive, and nothing could be farther from the truth. The first matchmaker was "out of the office" for months. She didn't return voicemails or emails, and then disappeared altogether. She set me up on 2 dates, one whom she described as a "a perfect gentleman", and he was drunk and smelled. The second matchmaker promised to call me so she and I could get to know each other. I never heard from her again. She set me up on 2 dates, one who cancelled the day of the date. The second date didn't call me after I wouldn't have sex with him that night. And I never heard from the second matchmaker again.
I've asked for my money back and was told that they have a year to fulfill that contractual agreement of 12 dates within a year. So actually they don't have to do anything they promise until the last minute of the contract. So Ladies, learn from me, they don't fulfill the promises they make or the contract they sell you. Go elsewhere, you'll be glad you did.
Reviewed Oct. 11, 2021
I have had a wonderful experience with It's Just Lunch thanks to my matchmaker, Ivette. From the beginning, she has evinced much empathy during this process. After the first date, she spoke with me at length to better narrow the focus for my next match. I truly trust her!
Reviewed Oct. 5, 2021
IJL claims to give refunds (less $500 processing fee) if they are unable to find matches for clients. However, when I tried to get a refund after low activity they bluntly refused, several times. I have been a client since February and there hasn’t been any activity on my account in three months. Since February there have been only 4 matches in 8 months.
I am requesting a full refund, however refunds are at their full discretion and they are simply denying it because they “want to continue working with me” (actual words). The contract is deliberately vague, it gives It's Just Lunch full oversight and very little responsibility or accountability to clients for finding matches. The term is for one year or 24 dates, whichever is later, this protects them potentially in perpetuity - and that is an unfair practice. A reputable, credible company would issue a full refund after not being able to provide the services under contract. I’ve been advised by two lawyers to file a complaint with Consumer Affairs so I am doing that. Please help and thank you.
Reviewed Sept. 25, 2021
Erin has been a great Matchmaker and is very detail-oriented. I highly recommend for these valuable services. It takes a lot of the work out of dating. It's Just Lunch will take the time to get to know you and find out what you are looking for. What do you have to lose?
Reviewed Sept. 16, 2021
Thanks to my matchmaker, Debra, I’m in a new relationship with a real gentleman who just adores me. I found him pretty quick, just two matches in. He’s thoughtful and considerate and a great listener. I’m excited for the future!! Thanks IJL! I couldn’t have done it without matchmaking support.
Reviewed Sept. 11, 2021
Don't waste your money on this place. All the things they promise are all lies. I read other reviews before I signed up but didn't believe them, boy was I wrong. I am now 4 months into this membership and they only got me one date who turned out to be a complete fake, pretty sure she works for the company as a fake date just so they can say they got you a date. At this rate I will have over 12 dates or more on my final month. Here is what is likely happening, they don't have inventory of women they can match me up to and they won't admit it. They also won't refund you because their contract is so ambiguous. There are better dating services, use those. Don't waste your money on this one.
Reviewed Sept. 9, 2021
I used their dating services over 10 years ago. They didn’t have enough men in their program for me to complete it. Since then, I get calls from them ALL the time. I have spoken to them multiple times requesting to be taken off their call list. I told them I am married now and don’t need a dating service. They say they will remove me, but 6 months later the calls start up again. Every time I get a call, I block it. After month or so, I get a call again from a different number. I always know it’s them because they leave a message. Plus, it’s always a Hollywood, FL number. I feel like I am being harassed by this company at this point.
Reviewed Sept. 6, 2021
No need waste your money with It’s Just Lunch dating service. They ended my service after two dates and kept my $2,500. Made it seem like it was my fault they didn’t set up my dates on payday. Don’t do it!
Reviewed Sept. 5, 2021
This business is terrible. They charged me ** for 6 months and they say they will put you on many dates but they don't. And when they do they are bad dates they are old men who are too old to do any activities. They also say they will coach you and there is no coaching. I got 3 dates in 3 months, they do not do what they say. Do not sign up with this company they do not do what they say and you will never meet anyone. Stay away.
Reviewed Aug. 25, 2021
Please Beware not to give your hard eared money to this company. My gave them $4000 only to be set up on a horrible date once in 11 months. She has requested on multiple occasions for a refund, and no one answers her emails or calls. I have personally wrote one of the company heads, Mike E. only to be ignored. They just want the money for very poor service. You could do much better on any other dating site. We are believing this is a scam now.
Reviewed Aug. 12, 2021
I joined It's Just Lunch last year with a pkg, I had to call get dates set up, no follow up calls to see how was the date, they set you up with associates, which are not paid members who are not looking for a relationship, just fulfill the date number give you a date 31/2 hours away in a different city and when you decline it goes against you, change of employees who are not ready to listen to you ready to pound on you, ask to speak to a member of mgmt, no one talks to you. Request them to return the call. 31/2 weeks later no call, charge thousands of dollars, do not waste your money.
Reviewed Aug. 12, 2021
I have had very nice experiences with all matchmakers and had a great first date. Hopefully, that will only continue. I know many people are concerned about the cost of this, but from my experience so far it is all worth it.
Reviewed Aug. 9, 2021
My advice to others considering working with this company would be simply, do not do it! My experience with this company has been nothing short of awful. After multiple incidences of miscommunication and downright incompetence, I informed the company that I was no longer comfortable working with them and requested that my service be terminated. They quickly let me know that a refund would not be issued, stating that I had “refused services” which was complete and utter dishonesty. They also accused me of “not giving the membership or process a chance”, after I had invested $2,000 into the service and had nothing but frustration to show for it. In my opinion this company is running an elaborate scam and I would advise extreme caution in working with them lest you also want your money stolen from you.
Reviewed Aug. 9, 2021
I signed up for IJL the first of the year thinking their service would provide a more professional way to make a romantic connection. I live in St. Louis, years ago IJL had an office locally but now they are centralized in the Tampa, FL area. The sales person put on a full blown pitch, suggesting they had plenty of male singles in my area. Over the last nine months I have been matched with only three men, two of which had never married, were socially awkward and long-time IJL subscribers. Obed, my direct contact, was anything but helpful and spent little time really understanding who I was looking for. After the third failed match, he suggested another match, a doctor, then he said, after presenting him to me he was not available. I believe it was nothing more than a stall tactic because frankly they likely didn't have a pool of available single men to present.
I realize they have their business all legally sewed up, allowing professionals like myself any recourse in this unsatisfactory matchmaking service. The other thing that seems very curious is that their pricing varies greatly among clients, how can they charge such a wide range of fees for their services, given their services are to provide 12 matches over the course of the contract. I should have burned the $2K I spent on this service, what a waste of time. If you are considering this service be sure to ask for references from satisfied customers in your area. Buyer beware.
Reviewed Aug. 9, 2021
It is such a refreshing experience to get off the dating apps and work with a friendly, dating professional who wants nothing more than to find the perfect match for you! It is easy and fun to "get out there" with IJL dating.
Reviewed Aug. 6, 2021
Obed is great to work with. He takes his time, listens and gets to know me and my needs. I would recommend working with Obed. His job is not an easy one especially in our current times. It is appreciated.
Reviewed Aug. 6, 2021
I recently joined IJL, and my matchmaker, Debbie, has been a pleasure to work with. She's taken the time to carefully listen to and understand what I am looking for; she's made me optimistic about this process. I trust her insights and am grateful for her help with finding me great matches!
Reviewed Aug. 5, 2021
So far I've enjoyed a great experience with IJL, Obed has been my main match-maker and he's been very prompt and attentive to my questions. He often follows up with both email and phone calls, appreciate his dedication, customer service is top notch!
Reviewed Aug. 4, 2021
Just starting with IJL and Debbie H has made the process very simple. I feel at ease talking with her and sharing my feedback. I really appreciate how proactive she is in working with me. I'm looking forward to the next few months.
Reviewed Aug. 3, 2021
I decided to go with my better judgment and not pay the $3400 for 12 dates/6 month. That's almost $300 a date and that does not include any additional cost from food/drinks/etc. I did not think it was a good investment of my money even if I could afford it. In addition, very few of the reviews were 5 star which is what I expect if I am spending that kind of money. I let It's Just Lunch! specifically Caroline know that I was no longer interested and wished to cancel my appointment. She refused to accept this as an answer and after I canceled the appointment created a new invite with a time 30 minutes later than the previously agreed upon time without consulting with me. I found this to be very unprofessional and disrespectful. I told her no in a polite way and my justified reasons for doing so.
In addition, she continued to email me repeatedly. I finally blocked her email address only to have her leave a voicemail on my phone few days later and also have to block that number. She made several negative assumptions about my character as evidence by saying that I "was giving up on myself, an over thinker", criticizing me for spending my money on things I find more meaningful and important specifically social causes like helping the homeless which I specifically mentioned in my email as one of the reasons for declining the dating service.
Reviewed Aug. 3, 2021
Debbie has been an amazing matchmaker to work with! I have kept her busy with schedule adjustments and she has been keeping me busy with the matches... Debbie is always a wonderful person on the phone and very understanding and helpful! Well done Debbie, Thank you!
Reviewed Aug. 2, 2021
I was very hesitant signing up after a bad experience with IJL in the past. The sales rep told me about 6 men in my area that did NOT exist. When the matchmaker contacted me she had no knowledge of the men I was told about, in detail by the salesperson. After numerous attempts at matching me with men outside of my parameters I finally said, "Don't worry about matching me...only call when you think there is real potential." Mike matched me with a date who basically was emotionally and financially incapable. The date was easy to get past but the communication with IJL was truly unbelievable. After many attempts at reaching my match maker Mike and his manager, here I am writing this review. No call, no email. Setting me up with someone looking for a sugar mama and then being ignored by IJL is just unbelievable in this day and age. Do NOT sign up for with this company. It is a bait and switch and they disrespect women.
Reviewed July 24, 2021
I had a terrible experience with this service and they completely misrepresented themselves. They will tell you anything you want to hear to get you to sign the contract. I was only offered dates who lived an hour away and were not compatible in any way. The more dates I turned down the more pressure tactics they used to try to get me to go on dates with people I was not interested in. My attempts to get a refund were futile and in fact they continued to email and call me about matches when I clearly stated I no longer wanted to use the service. I would hate for anyone else to go through what I went through with this company.
Reviewed July 22, 2021
I enjoyed my date with Nancy. We were together for approximately 2 hours chit-chatting about everything and nothing. She was easy to talk to and presented herself well physically and intellectually. We agreed to a second date before we parted company.
Reviewed June 15, 2021
In December I called IJL after seeing a friend have a professional experience. With Covid happening I thought it would be a good way to start. I spoke to a woman for over an hour when signing up who took all of my information. I signed up for 3 in person dates unlimited Zoom. However, she didn't tell me it takes 2 weeks to set up a zoom date. As well, the matchmaker assigned to you are all in the state of Florida. My girl was new and had just started. She had no idea of distance and northeast locations. I made it clear no more than an hr drive. So I declined several people living way too far away. NEVER was it said that would be counted as a date. No return phone calls, terrible service all around. And high turnover.
It was the biggest waste of money as I had 1 zoom date and 1 in person, which didn't meet my profile requirements. Afterward I asked for a call and nothing. Once I spoke to the "new" match maker she said, "Nobody told you, your membership is now expired." When I asked to speak to upper management she said, "The customer service manager will tell you the same thing." Very unprofessional. I've been in business management for over 25 yrs, this was extremely disappointing. More so as I referred a new client for them as well, never even a thank you or phone call. Highly disappointed.
Reviewed June 14, 2021
Their sales monkeys contacted me several times to get me into their "contract", which is a complete fraud. They just want to take the money and run away. I am surprised that they are not arrested for fraud. They ask for your credit card on the phone before anything! Complete scam.
Reviewed May 26, 2021
Debbie has done a great job with matching. Her positive personality is great. I look looking forward to working with her on more matches. I live in Dallas and Debbie found someone that lives in my neighborhood. I have used IJL before and never had a better experience than I had with Debbie.
Reviewed May 25, 2021
I had an excellent experience with my date. I am amazed how much we had in common. Thankyou IJL for bringing us together. I'm sure we would not have met without a little help from you guys. I would highly recommend IJL to anyone genuinely interested in having a positive dating experience.
Reviewed May 22, 2021
Hello, I have signed up twice for It’s Just Lunch and Debbie has known how to identify very qualified lunch partners. It’s nice to have someone that you can talk to that knows your profile very well. Throughout coronavirus we did not communicate but she still remembered after almost 9 months. She would be the reason I would sign up for another contract with you if I choose to do so.
Reviewed May 21, 2021
I have worked with IJL for a while now. It was a very rocky start, but since moving cities and changing to Debbie, it has been a much better experience. She is fantastic to work with and I appreciate her time and efforts!
Reviewed May 20, 2021
Dating has been pretty tough during Covid not to mention in normal times, so I do understand it’s not easy to match people. So far my experience has been hit and miss. The dating advisors keep moving around which makes it hard to develop a relationship and trust as you have to tell your personal story over and over. One month was missed completely with a match, first match was far too aggressive. Second match our personal criteria didn’t match. Third, the gentleman seemed lukewarm so I didn’t even bother. We’ll see how the fourth match goes. I think Bryan is narrowing in a bit better with what I’m looking for which is helpful. Patience is the key here for sure.
Reviewed May 20, 2021
I had really good experience, nice place, very fancy restaurant in good area. Little difficult to find restaurant main door but find it eventually. :) Ebony set this meeting special. Thanks to her. She is very friendly and very understanding especially when I had to cancel the first date due to my schedule change.
Reviewed May 19, 2021
Debbie has done an awesome job listening to my criteria and making adjustments. I am so happy to have a Matchmaker who takes so much pride in her work and responds so efficiently. On top of that, you can tell Debbie really loves her work and that is an important ingredient for success. Debbie is awesome!
Reviewed May 18, 2021
I am not happy with the quality of men I’ve been asked to meet. On a scale of 10 1 being the lowest 10 being the highest I am about a 7 or a 8 I think. My matches have been 3 or 4 in my opinion. I think I wasted my money buying into this service. But alas no refunds but I certainly cannot recommend IJL to anyone else.
Reviewed May 7, 2021
IJL is much better than any dating site and the Austin team, especially Debbie, has been very attentive and helpful. They take everything about you into account when finding matches and continue to refine your search as time goes on.
Reviewed May 6, 2021
I am new to IJL but so far it has been a positive experience. It is nice having the date prescreened and the date set up for you. Debbie has been very open, honest and forthcoming. SHe has made the process easy and fun. I look forward to using this service!
Reviewed May 4, 2021
Debbie continually listens to my needs and my wishes in finding a match. She has set me up with 3 different men in Austin. All of them have been Gentlemen and I continue to see them. She is looking for the “perfect guy” for me by listening to my preferences.
Reviewed May 4, 2021
So far I have been on two dates and they were great guys, just didn't have that spark. But I can already tell a difference in guys with IJL and online dating. I really appreciate my matchmaker Debbie who is always there if I need her and who is always fun to talk to. Highly recommend!
Reviewed May 3, 2021
I was set up on a date and had a great time. We had a good connection, had a good amount in common and had a lot to talk about. I would recommend this service to a friend if they are willing to pay for this service.
Reviewed May 3, 2021
One dinner in 60 days. The dating coach took it personal. The dinner match didn't match for me. Wanted to know why I didn't like the dinner, which is fine, but kept pressing for reasons. Acted upset. The company has Very bad communication.
Reviewed May 3, 2021
As this is my first experience with It’s Just Lunch, I cannot say enough, and be happier with the hard work and the high quality dates Debbie H has been able to arrange for me here in San Antonio Texas. Debbie has taken this time to listen and communicate with me on all aspects of the It’s Just Lunch dating process. I highly recommend Debbie H. and It’s Just Lunch!!
Reviewed April 29, 2021
This place is a scam and horrible! They don't have any inventory to date. Their dates are a joke! Save yourself and your money! They lie....I expressed my concern in the beginning from what I heard about them and they assured me they had dates! THEY LIE! Save your money!
Reviewed April 28, 2021
I've been an IJL member for a little over a year and I've had some good experiences so far and met some interesting men, but not the right fit yet. Bryan F recently became my IJL Matchmaker, and what I really appreciate about him is that he obviously reviewed my file for what I'm looking for along with the candid feedback that I've provided from dates with previous matches, and he did an outstanding job with the very first match he made for me. Even though my first date with this match was virtual, it was one of the best dates I've ever had and I'm looking forward to getting to know my match better and see what unfolds. Thank you so much Bryan! - Candace
Reviewed April 26, 2021
When talking to them they told me the membership got me 3 dates. What they really mean is 3 "Matches". Which means they showed you 3 pictures and if you aren't interested in any of them then that's the end of your $1,000 membership. Not realizing that this is how it worked I said no to the first 2 matches and there was no reminder or heads up that I just vetoed 2/3 of my matches. Even after I said no to the 3rd match they didn't ask me if I wanted to extend my membership or if I enjoyed it. I had to reach out to them 4 months later because I hadn't heard from them.
They know it's a scam so they just want your money and that's the end of it. Completely unprofessional and entirely misleading. Even talking to them after they would refuse to admit it is 3 matches not 3 dates. Don't waste your money.
Reviewed April 26, 2021
All was great and efficient. I enjoy the service. Very helpful and nice experience. I would recommend the service to everyone. Very satisfying all around. My last match was the best match so far. Great smile, good sense of humor, and honest!
Reviewed April 24, 2021
I had gone through the other dating services (Match, Silver Singles, Tinder, etc...) with with no success of finding someone to spend the rest of my life with. Debbie was the key to finding my life partner. We have been dating for 5 months and are currently living together. Thank you Debbie.
Reviewed April 23, 2021
I signed up for matchmaking services through IJL. I wish I could go back in time and save myself the grief and the **. It’s been a nightmare of an experience. Not a single date, the potential “matches” met none of my specifications. Matchmakers were not interested in getting to know my desired qualities in a mate. What’s worse, I finally did get a “match” and he stood me up 20 minutes before the date was to begin. They clearly do not vet their potential matches. After I reached out about getting more appropriate matches- including ones that met at least ONE of my desired qualities and would actually attend a date- they claimed it wasn’t their problem. They then denied a refund based upon the “date” who stood me up.
Eva, the intake employee, is very kind and bubbly but from there it went downhill. I worked with Vanessa who had no concern for my desires. After the 3 month period was up, I spoke with Melissa, who was even less concerned about the results and only cared about retaining the money. I am upset with their overall treatment, lack of care, and refusal to refund the money owed back to me. As much as I want to support a woman-owned business, IJL is a pure scam. After being taken for a thousand dollars and dealing with incompetent employees who call themselves matchmakers, I will ensure I disseminate my experience to everyone considering working with this fictitious matchmaking service. Hopefully whoever is reading this decides to go with a professional service- not IJL.
Reviewed April 22, 2021
Debbie has been encouraging during all exchanges. She works well with people and is real in every aspect of the experience. I like the way she gives accounts of success stories in the IJL journey. She has been very helpful
Reviewed April 20, 2021
Debbie, You're the best! What a fun experience and journey this will be for me. Thanks for making it so exciting with all your enthusiasm and great positive energy. I’m looking forward to meeting my man this year. With you on my team It’s going to be a ton of fun. Thanks IJL!
Reviewed April 20, 2021
Debbie at It's Just Lunch is so great. She is always so warm, enthusiastic and obviously enjoys her work. Dating again can be a scary thing but she always put me at ease and answered all my questions. She helped me to find the love of my life and for that I am forever grateful!
Reviewed April 17, 2021
Working with Amy J at It’s Just Lunch has been a great experience. She has carefully taken care of my needs in a respectful professionally manner. I rate my experience as excellent it IJL because of Amy and their standards. Sincerely RG
Reviewed April 16, 2021
Bryan F has been great to work with, very responsive. I have just started and have seen excellent results so far. I feel they have introduced me to women who I can connect with. Even adapting to the changing Covid restrictions has just been a minor issue.
Reviewed April 12, 2021
Monique was nice and receptive. I had difficulties on my first handful of dates due to personal issues. My last date went very well once I got my confidence back and was able to keep my issues under control. I requested fitness and very few of my dates had fitness. One dates arms were bigger than my head. The last date was the only one that set up a 2nd date with me.
Reviewed April 6, 2021
Debbie has been very responsive to my needs and has worked diligently to find matches for me. I appreciate her positive attitude and willingness to communicate with me. I am encouraged by her recent matches and look forward to working with Debbie!
Reviewed April 6, 2021
My matchmaker is Debbie H and she's great! Always answers my emails and phone calls within a matter of minutes. After a bad experience with my former matchmaker, (slow response, not eager to help) Debbie took over my account and has been great to work with. Very professional and listens to what you have to say. I would recommend her highly.
Reviewed April 5, 2021
Debbie has been great. The process have been smooth, and my first date was very successful. It was great not having to lift a finger and have everything scheduled and planned. It made my date that more enjoyable! My date and I exchanged numbers and we plan on scheduling a second date very soon.
Reviewed April 1, 2021
OBED V. has been helping me find a match at IT'S JUST LUNCH. He is very personable and attentive. I wish I could get a hold of him more easily/readily, but he usually calls back within 24 hours when I call on a Monday through Thursday. Other than that, I am very happy with his assistance.
Reviewed March 31, 2021
Obed with It's Just Lunch has been great to work with and made the experience a pleasure. He really pays attention to what you are looking for in a companion and tries hard to find the one for you! Obed puts forth a serious effort to match making and cares about his client's needs and wants.
Reviewed March 30, 2021
My account executive Debbie is just what I need. She tells the truth! Yea, she provides introductions to amazing women, but at feedback time she tells me what I need for success unvarnished. Going into the date and out of the date both. I feel so comfortable knowing that she is my guardian angel overseeing my dating experience. Love her!
Reviewed March 30, 2021
Debbie is first and foremost a delightful and engaging soul whose professionalism is first class. Just completed my first date and I discovered Debbie nailed it! Think I found my kindred soul thanks to Debbie. She could not be more highly recommended. Absolutely first class.
Reviewed March 29, 2021
Debbie is so great at what she does! She understands what people are looking for in a relationship, she is honest, available and smart. When I asked her what for what I was looking for in a relationship she knew exactly what to do!
Reviewed March 23, 2021
My initial experience was very negative, the first person I spoke with was thorough understanding what I was looking for, but then I was turned over to a string of different "match-makers" who were unhelpful and unprofessional, So much so, I tried to get a refund! However, Kevin saved the day, as Kevin was very professional & helpful, and introduced me to a great lady!
Reviewed March 22, 2021
As a new member of the IJL community, I’d like to give a shout out to my matchmaker, Debbie. We’ve only knowledge each other a brief time, but she’s impressed me with her quick action and ability to identify a suitable guy to meet – in less than 24 hours! Now, that’s impressive! The meeting with the gentlemen went well… Good conversation… However, no sparks. Upon my ride home, I reflected on how nice it was to have the opportunity to meet a nice, intelligent man, enjoy good conversation, while also knowing that I have an advocate in Debbie who is looking for that next potential match. I’m excited to discover who she recommends next.
Reviewed March 22, 2021
I have rated this service a 3 because I expected to be sent in more dates. If I was sent on as many as I was promised I would rate it a 5. My matchmaker is doing a good job listening to my needs and trying to improve my experience.
Reviewed March 19, 2021
I would rather go slower and get more quality candidates than move to fast. I feel like maybe you are trying show as many candidate at me as fast as possible. I would rather have fewer and better matches. But otherwise, I am happy so far!
Reviewed March 19, 2021
Debbie is great. I worked with her a few years ago. She has always been nice but I believe she is now more knowledgeable and helpful than she was before. I enjoy working with her. I look forward to more communication and to see what other dates she finds for me.
Reviewed March 19, 2021
It's Just Lunch is a safe and fulfilling way to meet quality men and to get back into the swing of dating, if you are out of practice as I have been. After a very professional interview process, I have been introduced thus far to two men. I considered one of them a quality match and I enjoyed getting to know him. While we did not work out, I benefitted from the match and truly enjoyed the experience. I look forward to meeting my next match in the next few days!
Reviewed March 17, 2021
I appreciate Debbie’s willingness to put what is important to me first. She considers quality in matchmaking and delivers. She is easy to contact and always available. It is a seamless process to meet someone with It's Just Lunch. She doesn’t want to throw two people together even if they are not good for each other. She wants to have home runs.
Reviewed March 17, 2021
I recently signed up for It’s Just Lunch. I was assigned to my first matchmaker who immediately put me on a date. I expressed some apprehensions as I wasn’t sure she was my type, but he convinced me to go on the date anyway. After completing the date, there was no direct follow up by my original matchmaker for feedback or follow up. I made repeated calls and sent emails to my matchmaker with no responses from him. So I finally decided to call another representative after a week of no contact and was told that I had been reassigned to a second matchmaker.
10 Days goes by and I don’t hear anything from my second matchmaker so I reach out to her via email. She apologized and told me that she did not have my name on her search list. But, she would conduct a search for me the following Monday. Monday comes and no calls so I reached out to the company on Tuesday. And then I am told that I have been assigned to a third matchmaker now. So I leave a message for My third matchmaker to call me so we can move my search along in the process. To date, I still have not heard from anyone in the company nor have I gone beyond the first date that they had arranged. I’m beginning to question the credibility of this company. I was told there were a lot of candidates in my City prior to paying the membership fee. I’ve asked to speak to a supervisor at this point. Let’s see how this pour start he is handled with upper management. I hope this gets resolved soon.
Reviewed March 16, 2021
I was skeptical about joining a match making service like IJL as I never had any luck with other dating sites or apps, and meeting girls anywhere else. When I join I was questioning whether I had make the right choice cause the price of my membership was really high. But I decided to give it a try anyway and see how it go. Up to this point I have been pleasantly surprised and happy that I join cause I’m getting to go on face to face dates with girls who are interested in meeting guys like me. I can’t say enough good things about my matchmaker Debbie, she’s been a real professional from the first day I talk to her and really cares about her clients, she takes the time to follow up on her clients after each date. I hope to find that special someone on ijl.
Reviewed March 14, 2021
If you are dating in Utah. I do NOT recommend IJL matchmaking services. Not what I expected. Biggest issue with IJL: NO dates. NO matches. NO introductions. I signed up with Julie Y. in the SLC office on 4-2018. I have went on 3 dates total in 3 years time. First date 5-2018, Second date 4-2019, third date 9-2019. That's it. No more matches or dates. One date per year? Crazy... As you can see, the dates are far and few. Who wants to wait that long for a date?
Utah requires IJL to meet new clients in person when they sign up. IJL has an SLC Utah office. But, they rarely use the office. They do not recruit new clients very often. No new clients, Yup that means, No new matches. I want people to know that in Utah, I do NOT recommend IJL services. If you read the other Utah reviews (very few if any) the other clients are saying the same thing. Long long periods of time in between matches. And ya, no refund. Just waiting and waiting for a match to pop up...
Reviewed March 12, 2021
It's so nice to have IJL set up the time & place for the "meet & greet". I've been on 2 dates so far and both meeting locations more than met my expectations. IJL does what other dating sites don't do - they screen potential dates to help ensure they are real people. The guidelines and tips they provide are helpful and my dates so far seem to have similar integrity & values as my own. I'm glad I made this investment.
Reviewed March 12, 2021
I am very pleased with my results. These are professional woman with a lot of class. If your goal is to hook up. This is probably not for you. If you are looking for a fun date with a beautiful woman who has class and sophistication then this is definitely for you.
Reviewed March 11, 2021
So far Kevin set me up with a wonderful woman and the date went well. Hopefully it keeps going in the right direction. Also its good they do their best to find the right one. They ask good questions as well
Reviewed March 10, 2021
I totally enjoy working with UDonna even in the pandemic when dating is harder. I appreciate her thoughtfulness and guidance in this online journey and our conversations are always insightful as she understands dating today. Whether you have online dated a lot or just getting started, I think Just For Lunch is well worth the investment. I especially like their getting to know you methods as well as guidance.
Reviewed March 9, 2021
I'm a business owner & the mark of a good company is not when everything is going good, but what does that company do when something happens that is not according to plan & IJL people hit a grand slam. Our relationship started out a little rocky, but they fixed it. My first date there was not a connection but we ended up being friends. The second date WOW this lady was better than fabulous. A 20 out of 10. We hit it off and I'm anticipating what the future holds for me with this wonderful woman.
Reviewed March 8, 2021
I had a wonderful experience with Debbie as my matchmaker. She was easy to talk to. She listened to my concerns and wants when setting up my matches. Although, I did not find the love of my life, I would recommend It's Just Lunch to anyone that wanted to use a matchmaker to find someone.