
Netspend Reviews
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About Netspend
Netspend offers prepaid debit cards from Visa or Mastercard with no activation fees and no minimum balance requirements. You can qualify for its services without a credit check. The company has multiple loading options, including by direct deposit, through your phone or at a reload station.
Visit www.netspend.com- No activation fee
- No minimum balance requirement
- No credit check
- Daily spending and withdrawal limits
- Fees associated with transactions
Netspend Reviews
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Reviewed Jan. 26, 2014
Best banking experience ever. Fairest and most reasonable corporate interaction for me. Using NetSpend Card for over 7 years, easy to work with, no problem. Highly recommend!
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Reviewed Jan. 26, 2014
The service of Netspend over the years has been outstanding!! When they change the format is not as good as the original. They need to go back!!!
Apologies for our delayed response. We'd like the opportunity to investigate your issue. Please send an email to socialsupport@netspend.com and provide your full name, the email address associated with the account, the best phone number to reach you, and a detailed description of the issue. Please also mention that you reached out to us on Consumer Affairs. Thank you!
Reviewed Jan. 26, 2014
I have had my account with NetSpend for years now and I have not yet been disappointed. It is so easy to use and easy to get started. It is efficient because the bank doesn't hold onto your direct deposits until the pay date but rather as soon as they receive the deposit. I love my NetSpend account and card.
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Reviewed Jan. 26, 2014
I've had my NetSpend account since 2009 and it works better than my ordinary bank account. It has so many features that I don't mind the small fees. Especially since the interest I earn on savings is double that. And NetSpend will bend over backwards to fix any problem I've ever asked about.
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Reviewed Jan. 26, 2014
I have been a Netspend cardholder for many years and have seen many changes that the card has gone through. Unlike many other prepaid cards whose products/services can vary greatly, the basic core offerings that Netspend has remained stable and has offered superb Customer Service that I've not found with huge mega-corporations. A huge benefit with Netspend is having direct deposit funds available up to 2 days faster than its competitors. Since my disability check direct deposit is on the 3rd day of the month, I had been consistently 2 days late on payments until Netspend rolled out the up to 2 days faster program. My mortgage pay record was always spotted with late pays, and had late fees applied... Well, it is clear now and I am closer to getting a 2nd mortgage for remodeling. I am always telling folks about Netspend, have a smile on my face when I'm talking about getting my direct deposit 2 days faster and basically starting my month with my money on the first of the month rather than the 3rd.
Keep it up, Netspend... I am proof that your way with prepaid cards, as well as your close-to-perfect customer care that really is customer care is a huge value to all prepaid card holders. You rock!
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Reviewed Jan. 26, 2014
I've been a member for some years now, very happy with Netspend services.
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Reviewed Jan. 26, 2014
Very good card to have. I get my money early with minimal fees.
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Reviewed Jan. 26, 2014
The card is good, convenient to have and use to pay bills and to get cash back.
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Reviewed Jan. 26, 2014
I would and have recommend people to Netspend. I have never had any problems with my card or if I have it was resolved right away. I have been with this company for almost a year now, and when they say our checks are going to be there, they are.
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Reviewed Jan. 26, 2014
My wife and I have been Netspend customers for many years now. We use our card exclusively, for you see we are both disabled and almost all our shopping and bill paying is done online after our direct deposit. Without Netspend, life would be multiple factors more difficult. The added plus is they are just great people. We have never had a problem they did not fix while we were on the phone with care and understanding. Many kudos for Netspend.
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Reviewed Jan. 26, 2014
This is the best prepaid card. Great customer service and posts as soon as money is deposited.
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Reviewed Jan. 26, 2014
I truly recommend netSpend debit card. I am a cardholder since 2007 and I can tell that is the best company so far. One time I had problems shopping online and netSpend customer support helped me right the way! netSpend is really peace of mind.
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Reviewed Jan. 25, 2014
NetSpend has helped me track my expenses and also plan budgets and saving goals with the help of the online tools. Great services!!!
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Reviewed Jan. 25, 2014
I was having a terrible time with my traditional bank when due to a small error I would be charged for several fees amounting to hundreds of dollars. They had an unfair system of paying my checks according to the largest amount going through first, regardless of the order they were presented for payment, and then charging me for several very small checks that should have cleared days earlier. The Netspend card enabled me to avoid these unfair charges and have control over what I paid from my account. If I didn't have enough in my account for a payment I had authorized due to some mistake on my part, there would simply be a decline to pay without an overdraft charge.
The small fees over a period of one month to use my card as a debit or credit to pay for merchandise or services at a place of business never amounted to even half of just one overdraft fee from my previous bank. I could withdraw $300 per day of the amount that was direct deposited on my card from my employer without any fees and if I rarely needed to take the total amount to pay a larger bill that could not wait, the charge was still very reasonable compared with just one overdraft fee charged by a bank. My paycheck is always direct deposited to my account at least a day or two before everyone else at my work who has to wait until the regular payday. I also enjoy being able to pay a bill over the phone using my card with only a one dollar fee. That is so much easier than having to buy a money order and then buy a stamp, put it in the mail, and wait for the payment to be received and credited. The Netspend card has really helped me to handle my finances.
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Reviewed Jan. 25, 2014
Netspend is the best! I love getting my balance every time my card is used, that's one of my favorite features. It makes me feel safe!
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Reviewed Jan. 25, 2014
I have been able to transfer money from my accounts to my son who lives in Iowa and my daughter who lives in Missouri as soon as it was needed and with no hassle. Thank you, Netspend.
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Reviewed Jan. 25, 2014
Netspend has been the best banking experience I have ever had! They are fair, consistent and give outstanding service! Thank you, Netspend, for 4 awesome years!
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Reviewed Jan. 25, 2014
I am a member of what is gently called the "undeserved banking population." Working poor and I walked away from banks and credit unions 15 years ago. I have used a Netspend card for the past 10 years, perhaps longer. Their customer service reps have been courteous and helpful on the rare occasions I have had to contact them. Before I retired, there were a couple of occasions when I was working temporary jobs, going to an Ace location and depositing my check on my card was far cheaper than using check cashing services.
The fees are more than reasonable when compared to traditional banking fees. They offer 3 fee options including a basic monthly fee/no POS fee, so the customer can decide which works best for them. They also offer a savings account and additional cards can be issued to family members if you have a child or grandchild you help out now and again. You can also transfer money to another card holder for free. In my experience, Netspend understands their customers, works hard to provide services at reasonable fees that are difficult for them to obtain, and treats their customers fairly and with respect.
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Reviewed Jan. 25, 2014
I love my card!! I had it since 2009 & it's very handy. I hardly carry cash & direct deposit is even more awesome. I get paychecks & refunds a day early. I don't have to worry about checks being lost. Also text alerts on balances after purchasing is very helpful!! Keep up the great work!!!
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Reviewed Jan. 25, 2014
I feel very satisfied, appreciative & am thankful for an opportunity to be a NetSpend customer. I can truthfully say that even their Customer Service department is the Best of the Rest.
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Reviewed Jan. 25, 2014
This is my second Ace visa. I have never had any problems. It is easy to access the account online, good support. Thank you for a quality service.
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Reviewed Jan. 25, 2014
A very nice way to pay your bills, etc.
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Reviewed Jan. 25, 2014
I have never had a problem with Netspend. They credit deposits very quickly and allow you 24 hours before they charge overdraft fees. I have wondered about some of the charges, but they are never enough to cause me to think of changing. I love that I can go and put money on card and it appears immediately.
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Reviewed Jan. 25, 2014
This card does everything that they say. I get my text fast. Paychecks earlier. I am very happy with Netspend.
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Reviewed Jan. 25, 2014
The Difference between a Bank Debit Card and a NetSpend card is the bank lets others go into your account without letting you know. Until you see your bank statement. Visa Netspend gets your direct deposit (two) days before others get their pay and the most important part one can go into their account and see what and how much money he or she are spending. I just wish for Netspend to have two cards, one for bill payments and the other for personal use, without having to deal with one account.
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Reviewed Jan. 25, 2014
Like it so much that I've been a customer for 5 years and counting...
Dear Ebony,
We are very happy to hear this and thank you for being a loyal cardholder!
Sincerely,
NetSpend
Reviewed Jan. 25, 2014
I was recommended the card by a coworker so I could get direct deposit. I get my checks earlier than anyone else with direct deposit. I get text alerts when the deposit is made. My only complaint would be the online - it wouldn't accept my password and customer service would never help me in resetting it, other than that it's a great card.
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Reviewed Jan. 25, 2014
I love my NetSpend card account. Actually this is the first debit card with a savings account I have owned. I use it when I shop and pay bills and it so easy, no switching between accounts. I have recommended it to all of my friends. Thank you.
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Reviewed Jan. 25, 2014
I love this card, it lets me have a debit card when most banks wouldn't give me one or they would make me be on a waiting period. But with this card I can load money and only spend what I put on it so no bank fees or anything!! Plus I get paid early and I really love that.
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Reviewed Jan. 25, 2014
I enjoyed using Netspend for my direct deposit. The fees are reasonable. I like it better than any bank. I get my funds 1-2 days earlier. I can pay my bills online without any security threats. I can monitor my spending monthly. Netspend has great features and it is very easy to use.
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Reviewed Jan. 25, 2014
I love my Ace card but I can't Never overdraft all my money & I wonder why. I UNDERSTAND THE OVERDRAFT FEE.
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Reviewed Jan. 25, 2014
Love it, don't have no need for a checking account.
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Reviewed Jan. 25, 2014
I've been with NetSpend since 2009 and they have always met my needs without all the fees brick and mortar banks try to beat you out of. A flat $5 a month and no overdraft fees since it's prepaid. Any question I've had they always answer quickly and politely. This is honestly the first bank that has not made me mad one time or another and I've been banking over 35 years. They are doing something right!
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Reviewed Jan. 25, 2014
My husband was on business in Hawaii. He had his prepaid Netspend card. The trip went over, so he needed more funds. Normally I would have Western Unioned it to him, costing me money. I put money on my Netspend card, then came home and transferred it to his card. Took all of 5 minutes. Saved my sanity and his. No Charge for transfer. Thanks, Netspend.
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Reviewed Jan. 25, 2014
I'm able to receive my deposits a lot soon. Have direct deposits I never have to worry about banking problems. Able to internet banking watching where my money is at. And have over draft when needed, which I really try not to use unless it's a must. I'm very happy my acct with Meta Bank.
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Reviewed Jan. 25, 2014
This card has saved my life so many times when I was down and out. No bank would help me but Netspend. Thank you for being there for me and so many people.
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Reviewed Jan. 25, 2014
I think that Netspend is a great bank, I have had them for about 10 yrs.
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Reviewed Jan. 25, 2014
I use Netspend for online buying. The only thing I would change is charging $1.00 every time you use it.
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Reviewed Jan. 25, 2014
I enjoy using NetSpend. It's convenient, easy to use, easy and convenient to refill, and the Customer Service (the few times I've contacted them) are very friendly and helpful... I highly recommend your service!
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Reviewed Jan. 25, 2014
I got my Netspend card when I filed for my tax refund last year. I love it! I immediately enrolled in Direct Deposit with it, and I get my paycheck 2 days early! And, when I did so, I got a reward of $100 restaurant certificates! Netspend is so much better than having a checking account through a regular bank. I also feel a lot safer with it than carrying cash around. Thank you Netspend! Keep up the great work!
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Reviewed Jan. 25, 2014
I love my Netspend card! I use direct deposit and get my check early. Also the customer service is amazing.
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Reviewed Jan. 25, 2014
The NetSpend card is easy and convenient and the alerts are very useful especially the purchases. You can know immediately if some unauthorized has used your card and the balance helps prevent overdrafts.
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Reviewed Jan. 25, 2014
Since I have gotten my Netspend card and account my ice is much easier. They don't hold on to any money that is yours. It is deposited to you as they get it. I would get my pay checks a day before the rest of the people I worked with. I look forward to using my Netpsend account to get my tax returns this year. Thank you Netspend.
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Reviewed Jan. 24, 2014
I was notified by Netspend customer service to call them about my account. I do this and get charged 50 cents to an account I can't even use as it is locked. I wanted to get my direct deposit info and can not access that either. I like Netspend but am having to resort to another card from someone else to get my check direct deposited. If Netspend figures this out I will gladly have my check deposited on my next payday.
Apologies for our delayed response. We'd like the opportunity to investigate your issue. Please send an email to socialsupport@netspend.com and provide your full name, the email address associated with the account, the best phone number to reach you, and a detailed description of the issue. Please also mention that you reached out to us on Consumer Affairs. Thank you!
Reviewed Jan. 24, 2014
I have been a customer for a few years now with Netspend, and I have had a great experience. I would have left along time ago had it not been for your company being fair, and friendly. Thank you.
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Reviewed Jan. 24, 2014
I just love your card. I now have the freedom to go anywhere & do anything. The only problem I have with the card is it takes so long to load my money to my card after it is posted.
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Reviewed Jan. 24, 2014
I have been with Netspend for a long time and my personal experience with my card is awesome. I would recommend Netspend to my family and friends.
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Reviewed Jan. 24, 2014
Best debit I have with no problems. Customer service is very helpful and understands. Thank you guys, keep up the good work.
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Reviewed Jan. 24, 2014
Extra charges were added to one of my cards at a motel. We were on vacation and the charges were refunded quickly.
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Reviewed Jan. 24, 2014
Netspend has been very good to me. I have had a few experiences where I was unable to regain money I had spent but I would not allow a few bad experiences to prejudice the excellent customer service and experience that I have had overall.
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Reviewed Jan. 24, 2014
I have been using Netspend since 2007. It has help me in so many ways from helping my family when they needed it most, I enjoy the card specially when I have a question that need a response, put it in box and I get the answer. I enjoy all the service on this card and hope it keep working the same or better.
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Reviewed Jan. 24, 2014
Extremely easy to do personal banking, transfer money from account to account and low cost for the member. I like the convenience of the card and as a busy mom with a houseful of teens and college age kids, it was easy to ensure the kids had money for expenses when they are far from home. I wish all online banking was so simple!
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Reviewed Jan. 24, 2014
Very happy with my card for last 6 plus years. Never had a problem or complaint. Thank you!
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Reviewed Jan. 24, 2014
I love that you can get direct deposit up to 2 days early. Customer service needs to be better.
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Reviewed Jan. 24, 2014
Let me start w/ my exp. w/ insights card, got talked into it @ check cntr., they charged me $1- for every debit card trans., a co. from Facebook used my card for $450- unauthorized, I pleaded for my $$ back, can't tell you how much they could care less @ me as a cust., took those ** to Dept of Justice. They started singing like canaries, got $$ back, so don't know why I thought of replacing Netspend. You guys have been so good to me, no fees, except monthly, very professional, easy to load & manage, great job!! Didn't know how good I had until I got hosed, thanks again for everything. Hey, if anything, please open up the $900 load limit, higher, thanks.
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Reviewed Jan. 24, 2014
I have tried other card services, banks, but Netspend has been beyond fair and knowing that I am on a very fixed income and on SSDI having the overdraft protection helps so much. It is hard after paying all the bills, then you think of eating and you find yourself in the store counting days when you buy food. This package of meat is for day 1 & 2, then you go to the next least expensive package of meat of other groc item and when you get to check out and you are short putting something back could leave you with 5 to 6 days of not eating because you are buying for day by day. And then even if you apply for assistance from the county state program and get only $14.00 from Calfresh, not good.
I'm 61 years old and if it had not been for Netspend, I would not be able to even eat some days even though that creates an overdraft still that overdraft becomes a blessing when you are sitting at home trying to figure out should you eat breakfast and not dinner or have coffee for breakfast and make that your morning & afternoon meal and have something small that evening. I praise Netspend for being there for me, I thank God for them everyday and I recommend them to anyone who has SSI or Soc Sec that needs direct deposit. I am an Associate Minister at a very large Church, one of the most High Profile Churches in the United States and I tell my Congregants "Use Netspend."
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Reviewed Jan. 24, 2014
I started with Netspend 3 years ago. Netspend has the most features out of any prepaid company out there. Not only is my government checks deposited, my wife's payroll and our tax returns are deposited onto our card. The BEST feature Netspend has to offer is the fact you get your money deposited earlier then any bank on the market. My wife, daughter, and I all have personalized cards to use. We can control how much our daughter can spend too. Every time a transaction is made I'm alerted immediately. That's peace of mind folks. The more you use your card the more the rewards you get. The customer service is outstanding. I was notified and sent a new card when a scam took place at a nationwide store. I didn't have to do anything. The easy website and apps are so easy to use. I recommend this card to everybody. Why not? You can earn cash each time you sign someone up! I can't say enough good things about Netspend. What are you waiting for? Get your card now!
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Reviewed Jan. 24, 2014
I have had a very good and positive experience using Netspend. I place money on my prepaid card to pay bills, shop online and other places and I have had no problems or issues using my Netspend card. I will continue to use my Netspend card.
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Reviewed Jan. 24, 2014
I've had nothing but good experiences with NetSpend.
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Reviewed Jan. 24, 2014
I would recommend NetSpend to everyone, it's easy and convenient for me. I load my money on to my card at any Western Union and that's it. I can shop online with ease and convenience. I have my bills set up for auto pay with no hassle.
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Reviewed Jan. 24, 2014
I have been using the NetSPend card for about a year and am very pleased with the product. I am able to access my money everywhere. I especially like the PayBack Rewards... I get cash back by using the card at places I frequent. I love the daily text notification with my available balance. Thanks for all you do, it is greatly appreciated.
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Reviewed Jan. 24, 2014
I have been a member for 2 years. I find this to be an excellent card to possess. I can handle all my financial affairs with this card. I have my direct deposit posted every month and I have electronic payments handled by netspend. I use many of their features. Can't think of anything that Netspend can't handle. I highly recommend this as a reliable pre paid card
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Reviewed Jan. 24, 2014
Early deposit is great!
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Reviewed Jan. 24, 2014
I have two payments that I use Netspend. It's awesome. Tell friends and partners on how I benefit from using Netspend.
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Reviewed Jan. 24, 2014
I've been a Netspend user since 2004. I initially purchased the card so that I could have direct deposit at a former employer. I must admit I was leery at first but after my experiences, I ended up referring Netspend to my family and any of my friends who didn't have a traditional bank account. I must say it "works" for me. It's easy to use, works just like a traditional bank account and more importantly won't allow you to spend money that you don't have. There are fee plans that allow you to pay according to your usage or you can pay the monthly maintenance fee, which is under $10. It's been a life saver for me. There are no tricks. It actually does work just like a regular checking account (without the fees!).
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Reviewed Jan. 24, 2014
I can't imagine NOT being without Netspend. I have records each month of my bill payments, doesn't matter what year I can count on them. Each time I use my card, I get a text of where it was used and balance. I trust them completely and I couldn't be without it. Thank you for all you have done to make it easier for me.
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Reviewed Jan. 24, 2014
I love having my Netspend card. I got myself in a lot of trouble with banking at a big bank before I canceled my accounts and switched to Netspend. All the fees I paid at the big bank were taking half my paycheck and I would overdraft constantly. By using Netspend, I pay little in fees and I can feel confident making my purchases. I recommend Netspend to all my friends because it's so convenient and I have online access to making payments and keeping track of where my money is going. It really has changed my life!
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Reviewed Jan. 24, 2014
I love my Netspend card. It has made paying bills and online purchasing so easy and more convenient. I have my paycheck direct deposited to my Netspend card which is great also. I would highly recommend Netspend to everyone.
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Reviewed Jan. 24, 2014
A couple of years ago, my card was compromised and Netspend caught it IMMEDIATELY. They take security of my account very seriously and because of that, I did not have to go through the hassle of disputing fraudulent charges. There was another time when my wife was far from home and running low on gas and because of the overdraft feature she was able to refuel and make it home safely. So of all the prepaid debit cards out there, the ONLY one I would recommend is Netspend. I also like the fact that I receive my gov. benefits up to 4 days early.
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Reviewed Jan. 24, 2014
Direct deposit and all services available are great at Netspend. I highly recommend this banking service to everyone I talk to about it!!!
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Reviewed Jan. 24, 2014
I have a few reasons for not being able to have a bank account right now. Netspend has enabled me to pay my monthly bills over the phone and online for the past 3 years. I can order products online as well as pay for things in stores without having to carry cash. I truly appreciate Netspend for every convenience they have afforded me. THANK YOU!!!
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Reviewed Jan. 24, 2014
Netspend has done nothing but help me when l needed it. Thank you very much.
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Reviewed Jan. 24, 2014
I hate "regular" banks and using this card has been a good substitute for dealing with their endless nonsense! The few times I have encountered problems they have fixed them quickly. Their Direct deposit always grabs deposits faster than all my friends with their "regular" bank accounts.
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Reviewed Jan. 24, 2014
I enjoy using Netspend for my banking. I wish that Netspend was still doing the cash advance.
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Reviewed Jan. 24, 2014
This is the card everyone should have. I needed a dependable card with low fees for my direct deposits. I came across this card on the internet and it sounded very good. I got it and arranged for my direct deposits. I've never been sorry once. The website is impeccable. You do not get lost in it. That's very important. The money is always on time, in fact, early. I can see they continually try to make it better. You can't tamper with perfection!!!! What can I say, with this level of fine service, I doubt I would ever change cards! Thank you Netspend for being there, along with all those who run it. BRAVO!
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Reviewed Jan. 24, 2014
I love my NetSpend card. I love the fact is you pay no fees and when you do direct deposit, I love the fact you guys give us a $10 purchase cushion.
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Reviewed Jan. 24, 2014
I love this card. I use it to deposit monies into to pay items that I do not want to be taken out of my bank acct. I have them paid from my Netspend. I recommend it to my friends and I use it often. Very pleased.
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Reviewed Jan. 24, 2014
The best thing about this card is the deposit capacity. Whether it's receiving my paycheck 2 days early, a cardholder transfer, or some sort of refund, I always get instant notification of the deposit and have access to my funds immediately. This is so much better than any bank or credit card that usually will make you wait anywhere from 3-5 business days!
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Reviewed Jan. 24, 2014
The only good thing about Netspend, you get your money early. Other than that, the customer service is HORRIBLE. Netspend needs some improvements. They need to add more and better programs.
Apologies for our delayed response. We'd like the opportunity to investigate your issue. Please send an email to socialsupport@netspend.com and provide your full name, the email address associated with the account, the best phone number to reach you, and a detailed description of the issue. Please also mention that you reached out to us on Consumer Affairs. Thank you!
Reviewed Jan. 24, 2014
I have used Netspend for over 6 years. I do not trust the banking industry and Netspend gave me a way around having a true checking account. I have never had a problem with accessing my money with Netspend. I even receive my paycheck deposit a day sooner than I would thru a traditional account. Any issues I have had in the past with payments have been resolved in a timely manner and with great professionalism. I have recommended several co-workers and family to use to Netspend rather than a bank and will continue to do so. I also love having my family's faces on my card.
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Reviewed Jan. 24, 2014
I have used Netspend for about 10 years, and because I no longer trust in banks, Netspend has allowed me to regain my trust, at least in them. Their business model should be used as blueprint to fix our banking system.
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Reviewed Jan. 24, 2014
Good card to used.
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Reviewed Jan. 24, 2014
I like the card because I don't have to carry cash around with me and it is easier to pay my bills.... I tell everyone about my card. Thank you.
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Reviewed Jan. 24, 2014
I started with Netspend after having so much trouble with the Medicaid/SSA about how and where our bank account was joint. They needed to track of all monies since my husband was on Supplemental Security. Netspend was a way I did not have to disclose my salary and the extra monies that I earn thru my other job. With the card I cash my check and deposited there and used my check stub for his supplemental activities. I enjoy my card. I recommend it to my family. And if I need to know what I paid with it I can print it out. It was a safe haven for my income tax. That way, it was not counted as asset for my husband.
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Reviewed Jan. 24, 2014
I have been with Netspend over 5 years since I graduated high school. Netspend has the best and easy website to navigate through and also has the top customer service response I have ever seen. I would recommend Netspend to anyone out there. Overall Netspend is reliable, convenient, trustworthy and has excellent features such as 2 day early pay deposit, fast flash pay transfers, unlimited bank transfers, budget/savings plan and many more. One of the features that mostly helps me is the mobile app for android/iPhones which makes banking very easy and account information at your fingertips. Thanks Netspend for making years of banking the best experience out there for me.
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Reviewed Jan. 24, 2014
I have found this card to be extremely helpful with monitoring my spending. Their direct deposit works well, I have always had my money a few days early. Their customer service is very helpful. It's a way for me to not have to deal with the banks. There has been a couple times where I had to use overdraft. Netspend contacted me right away so I could get a deposit made within 24 hours so I would not be charged the fee. I have been able to use my card everywhere that credit cards are used with never having any issues. I highly recommend Net Spend.
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Reviewed Jan. 24, 2014
It is my pleasure to recommend NetSpend Cards to anyone looking to having a prepaid and secured debit card that takes care of you the way it should be without some credit rating. A card that is accepted anywhere and when your fund is lower that what you are buying, NetSpend still pays it and when you refill the card they then deduct what you owed. That is fair and fantastic. Thanks NetSpend, I have been using NetSpend card for about three years without a penny missing. Therefore, I rate it higher than any credit card out there. It gives my family and I a rest of mind.
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Reviewed Jan. 24, 2014
I have had my netspend card for about 5 yrs. It is the best when it comes to any banking. Direct deposit, great, get it at least 2 days before coworkers.. I have no complaints. Sending money is so simple. I want to thank you for all your help.
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Reviewed Jan. 24, 2014
I love my card and the service. I wish that customer service was more user friendly.
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Reviewed Jan. 24, 2014
I love my netspend because it is great. I love the customer service at the location where I received my card and all the knowledge they know about the card. I love it because it's like a drive thru bank no long lines and complaints just in and out from what I have experience. Also the customer service at the location always point out the customer service number behind the card and to go to the website. It's the knowledge, skill, experience behind the card and I never been turn down or decline because of the features and apps that is attach to the card. Plus the design but I really recommend your own atms instead of others that will always make it a plus.
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Reviewed Jan. 24, 2014
I love it. I get paid faster and get to overdraft if I ever need it.
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Reviewed Jan. 24, 2014
They are quick to resolve any issues. Happy with service.
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Reviewed Jan. 24, 2014
I have had my Netspend card for several years now and I would not want to be without it. It assists my budget in that I can use it for my spending cash while not touching my checking account. A sister has a card also and we can transfer money back and forth as we need to. Netspend is the greatest saving tool.
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Reviewed Jan. 24, 2014
So, I had misplaced my Netspend card, and I waited for about 2 days, hoping that it would appear (It didn't). So I then called Netspend customer service dept. and got a nice man on the phone, I began telling him what had happened. I had my soon to be husband's Netspend card with me, and asked if he could transfer what I had left on my card to his card, without any hesitation he did it and all was good. My experience with Netspend is just wonderful and I have told my tax lady about Netspend just yesterday. She then told me that she is going to get one for her child. Thank you again for all that you have done for me. 1000 times thank you....
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Reviewed Jan. 24, 2014
I have not had any issues that they couldn't handle.
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Reviewed Jan. 24, 2014
I can truly say that I have enjoyed my Netspend card, I get my VA check up to three days early, I get to pay my bills early, I would recommend Netspend.
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Reviewed Jan. 24, 2014
Netspend is by the best prepaid card. I get a disability check and knowing that my check is coming two days early is major and the customer support is amazing. Keep up the good work and I will forever be a loyal customer.
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Reviewed Jan. 24, 2014
I have it for 10 years or so. Love it. Totally solid. I usually get it 2 days before payroll post in my bank account so it comes in handy. I recommend this to anyone.
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Reviewed Jan. 24, 2014
I have been a most satisfied customer of netSpend for almost 4 years, there are just not enough good things I can tell you about my experiences. As a cancer patient I struggled every month getting my Social Security benefits check cashed, getting and paying for money orders to pay my bills with and never being able to shop online because I wasn't able to pay without getting a money order.
When I joined netSpend I was able to have my Social Security benefits deposited directly into my account. No hassles, standing in line to get my check cashed and no check cashing fees , my money is even available several days before I used to get my check!! Now I am able to pay my bills online, use any ATM, shop online or anywhere that accepts Visa/Mastercard. My family or friends can even put money on my card from other cities!! I recently had to travel to another town for treatment. I used my card to book my travel (airline and hotel).
NetSpend allows me to access my account online to check my balance and I can even transfer money to a Savings account (manually or set it up for a specific amount on a specific date). I came to netSpend because a divorce left me with bad credit and unable to open a regular bank account. I tried another "prepaid" card but was constantly being charged fee's for every transaction and putting money on it was a real pain, and cost me more in fees.
With the flat rate monthly charge of $5.00 per month I never have "fees" for transactions anywhere that accepts Mastercard or Visa. A friend at my cancer center told me about netSpend. It was the very best referral anyone has ever given me! I tell everyone about netSpend. You won't find a better prepaid account! I recently was able to set up an additional security measure to help avoid ever having fraudulent charges. And netSpend offers "Anytime Alerts" , "Overdraft Protection", "Payback Rewards", "Referral Rewards" and "netSpend Life Benefits". And my personal favorite the "Virtual Card" that allows me to shop online without having to reveal my card information.
NetSpend allows me the very BEST in banking needs. I will never bank with anyone else. The benefits exceed any other services or fees charged at the conventional banks, and my needs and expectations of bank are met by NetSpend !! They offer everything a conventional bank does, AND MORE!! Satisfied in Texas
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Reviewed Jan. 24, 2014
The Reasons I have stayed with NetSpend the number of years that I have is because they have made my life quite easier. When the IRS took my money it didn't feel good. After this I found NetSpend and I have peace because I don't have to worry about overdrafts... If there's no money, there's no charges. All places should be this way. NetSpend is a lifesaver, I don't want the worries of a bank right now. I rather have a pay as I go. This method is a stress relief. They recently changed the window to which you view your account, not sure if I like this but since no one asked, I guess I have to deal with it. There's nothing wrong with the system. When I had a fake charge it was proved and they refunded my money. It wasn't a lot of money but it proved to me that they were a good company to deal with. Thank you NetSpend.
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Reviewed Jan. 24, 2014
I have had my NetSpend account for almost a year now. I would highly recommend it to anyone who needs to be able to have a credit card but may not qualify for credit. I am able to have my paychecks deposited directly to my card, no going to the bank and standing in lines. I am able to pay my bills either online or over the phone. It has made my life much easier.
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Reviewed Jan. 24, 2014
This is the best card for paying your bills online. You put the amount you want or direct deposit pay your bills and it's the safe way because no one can hack your account and take money. If you do leave extra money it's still safe. They send you alerts any time you spend money to your cell phone and you catch it as soon as someone tries to spend your money. It's a great card. I recommend everyone to have this safe card.
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Reviewed Jan. 24, 2014
Netspend has been a good thing for my family and I with bills and food when needed. I thank y'all for services.
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Reviewed Jan. 24, 2014
So easy, online, no branch to bother with. This is truly good for people who can't live on cash only but don't want the hassle of dealing with big noisy banks. Happy customer of over 7 years!
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Reviewed Jan. 24, 2014
NetSpend and the employees are the best. The employees are always so gracious and very informative. I have told people about NetSpend and like me have cancelled their credit cards and got NetSpend. Thank you NetSpend for such a great service that you offer.
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Reviewed Jan. 24, 2014
The service was excellent.
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Reviewed Jan. 24, 2014
My NetSpend is good. Don't have to go to bank and stand in line. It is great. I love my card.
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Reviewed Jan. 24, 2014
I've been with NetSpend for a few years and I love the convenience of having my check directly deposited into my account, not only that, I get it 2 days earlier, that beats waiting for a check. The overdraft option has helped me out quite a few times. You never know when you might need a lil extra money towards a purchase. Only $5.00 a month and I can have a saving and a checking account with overdraft protection. I love this card and I prefer it over any other card available. Thank you NetDpend for making my life easier, seriously. Lifetime member guaranteed.
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Reviewed Jan. 24, 2014
It works good for me.
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Reviewed Jan. 24, 2014
I'm very satisfied. Money always come on time.
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Reviewed Jan. 24, 2014
Overall, I really like my NETSPEND card. I have had the card for several years now. It is easy to use, and I like the Overdraft cushion of $10. I also like that I am paid earlier than many other people at work so it helps with bill payment. I will be keeping my card for a long time.
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Reviewed Jan. 24, 2014
I have been recommending Netspend prepaid cards to family, friends, and strangers for almost a decade. I can't recall one single occasion that I have been unhappy or dissatisfied with the service Netspend has provided me. To me, that says it all!
I began using Netspend out of desperation to find an account with all the perks of a banking account, but non of the hassles. The last account that I opened at a bank, before I swore never again, promised me that my account would not let me go under my actual balance. They guaranteed me that I wouldn't have to worry about accidental overdrafts and service charges, and I believed them, until I found myself overdrawn within just two weeks.
So, finding Netspend changed the whole way I receive money, pay my bills, and spend what is available to me. I only pay a minimal service charge each month, and I have a MasterCard for the ease of transactions that require a credit card. Not to mention, I am able to get my benefits and taxes directly deposited to my account quicker than a check in the mail.
Thank you, Netspend, for giving me peace of mind and maintaining a perfect service record with me for the last ten years!
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Reviewed Jan. 24, 2014
NetSpend allows me the freedom to have a credit card without having to worry about a monthly bill. I know how much I have and spend accordingly. I appreciate not having to worry about a service charge every month as well. The mobile app is another plus because it allows me to check my balance at anytime. Adding a vacation photo to my card has helped tell others about my profession as a travel agent and about the awesome benefits of NetSpend. For me, NetSpend is a win win situation!
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Reviewed Jan. 24, 2014
Netspend is efficient, honest, and helpful to me. I recommend it highly.
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Reviewed Jan. 24, 2014
I have been with NetSpend for 5 years. As far as prepaid cards go, they are the best option! Numerous reload locations are available across the country (helped me in a tight jam out of town once) - low fees, savings account option, and the best feature is my social security goes on early! I tried switching to my credit union account and got a rude awakening when my funds were not available until almost a week after I would have had it with NetSpend! I quickly changed my direct deposit back and will NEVER change it again!
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Reviewed Jan. 24, 2014
This has been a great experience. I love my NetSpend card!!!!!
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Reviewed Jan. 24, 2014
I have been with Netspend for well over five years now and have been VERY PLEASED, with the entire company, and the service that they provide. I would highly recommend them as a financial organization. I am able to do anything that you could do with a bank, but far less hassle.
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Reviewed Jan. 24, 2014
I am very pleased with my Netspend card. It has helped with my credit score by allowing me to use it to make monthly payments to various creditors. My favorite thing is the text alerts I get when I spend any money. Immediate notification of when, where and my balance helps me to keep track of possible fraud. I love It.
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Reviewed Jan. 24, 2014
I've had a Netspend card since 2002 and recommend it to anybody. Good customer service, and easy access to money. Netspend replaced my bank account, and I could not be happier.
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Reviewed Jan. 24, 2014
NetSpend was a Godsend. When I faced economic difficulty from being out of full time work for a couple of months, I fell behind on student loans and credit card bills. At that moment, I had little to no banking or debit card options. When I was able to secure full time employment, my NetSpend account provided me the comfort for depositing my check, electronically making purchases as well as setting up payment plans for my bills. Without my NetSpend account and NetSpend Visa card, I also would not have been able to take advantage of low bus, plane and hotel options that are only available to Visa/MasterCard holders. With my NetSpend account, I was able to travel and spend time with my family and friends at a modest cost. NetSpend was definitely a life saver during my rough patch and I'm very grateful for its benefits and services. Thank you.
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Reviewed Jan. 24, 2014
My Netspend has helped me and my family so much. I can send my Daughter money online and add money to her card from my card. Pay bills and my cell phone bill, this card is great and any problems I have they have always fixed them.
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Reviewed Jan. 24, 2014
My card was blocked with no notice or attempt to reach me during the time I needed my money most having car problems and card was blocked. I have used you all for a very long time but no longer and your hold time and risk dept - getting in touch with you, ridiculous.
Apologies for our delayed response. We'd like the opportunity to investigate your issue. Please send an email to socialsupport@netspend.com and provide your full name, the email address associated with the account, the best phone number to reach you, and a detailed description of the issue. Please also mention that you reached out to us on Consumer Affairs. Thank you!
Reviewed Jan. 24, 2014
I have always used a regular bank account card then switched to Rushcard where I became very disappointed. Two years ago after filing my taxes with TurboTax I applied for a Netspend card. I have never had such an incredible card where I receive my VA disability and college money faster than I imagined possible. The online site and app help me to be able to track my finances and keep a steady reliable budget for my family. I will never give up my Netspend card! Thank you Netspend for all you do for my family and I.
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Reviewed Jan. 24, 2014
Great Experience. The service has been great.
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Reviewed Jan. 24, 2014
I have been using Netspend for several years and I must say that 99% of the time I have been very satisfied. Initially when I first received the card, I had to contact customer support and they were prompt and excellent on resolving any issue I've ever had. I use the card because I didn't like the extra fees associated with a traditional card at most banks. There are some fees that I don't like with Netspend such as depositing cash on the card but I have saved a significant amount of money using Netspend.
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Reviewed Jan. 24, 2014
We had a normal bank account for years and every time we turned around we had a service charge for something. We live payday to payday and if we were one dollar short in our account, the bank would charge us $35.00 and the charges added up. Finally one day I found NetSpend While I was shopping and tried it and fell in love. They are very helpful with everything and if you are short they don't charge you all these expensive bank charges. I have saved a ton of money and am able to save money now. Thank you NetSpend and I will recommend you to everyone I know.
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Reviewed Jan. 24, 2014
I have been using my Netspend card since 2010. I LOVE receiving texts reporting all actions taken on my card. It keeps me totally aware of what is happening. I appreciate that if I go over a couple of dollars, I am covered. I now have a second card for personal transactions. I would HIGHLY recommend this card system to anyone!!
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Reviewed Jan. 24, 2014
I have been a Netspend customer for several years and I am truly satisfied with their service, from the getting my pay check 2 days earlier than my co-workers, and even if I'm in a pinch at the end of the month the over limit options help me out until my paycheck posts which is a great benefit to me.
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Reviewed Jan. 24, 2014
I have been double charged and charged from a company who had no authorization to charge my card. One call to NetSpend customer support and within a matter of moments, I had my money back. No bank had even been that quick and helpful in those situation. I was so shocked. I also love the text notifications. No over overdrawn accounts, because I see what and where I spend my money and how much is left. I love it!
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Reviewed Jan. 24, 2014
Had my card for about two years and never had a problem, even get my direct deposits two days early. No complaints.
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Reviewed Jan. 24, 2014
I love my Net Spend Card. I have had negative interactions with the banking system and NetSpend has been a great asset to me. They have allowed me to keep my safe in an account while allowing me the opportunity to have a debit/credit card for everyday use. Without NetSpend, I would not be able to have a debit card, utilize direct deposit or purchase/pay for things online. Their fees are reasonable and in line with the regular banking system plus I love the ongoing text account balances/security feature. I always know how much I have and where my card was used.
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Reviewed Jan. 24, 2014
I have held an account with Netspend for about 4 years and I love it. I am able to receive my paychecks 2 days early, also my federal refund has always arrived sooner than usual. I love the fact that I know what my balance is after every purchase, an easy way for me to budget. Also the new overdraft protection service has saved my family and I on numerous occasions! I have recommended Netspend to friends and family. I look forward to the future with my Netspend card!
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Reviewed Jan. 24, 2014
I've been with NetSpend for four years now. I like the fact that when I have a dispute they resolve it in a timely manner. I love that they offer the overdraft protection. Thanks NetSpend!
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Reviewed Jan. 24, 2014
It is unfair to be charged for putting money into your account.
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Reviewed Jan. 24, 2014
Netspend is awesome, wonderful and great.
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Reviewed Jan. 23, 2014
As we all know there was a tremendous security breach at Target and I had shopped there prior to the incident but without having to request a new card because at the time I did not need one nor did I think I needed one. Out of the blue I received a brand new debit card. Wow, I was just so appreciative of the fact that Netspend took the care and effort to make sure that I would have no issues with my account and without having to request a new card they sent me one just to make sure. So far nothing has breached my account but just knowing that Netspend took proactive measures to make sure their customers/clients are being taken care of is just awesome! Thanks again for great customer service and in this day and age that is becoming a rarity! Good job!!
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Reviewed Jan. 23, 2014
The past few years have been really hard on my husband and I financially. My husband always had to commute to work and I was struggling to find a job close to where we lived. We couldn't afford to move, the bills kept piling up, so much got past due, we lost one of our cars. I then had to find a job within walking distance of our house. Finally I did and things started turning around....with one little (HUGE) problem! I couldn't have a bank account! My husband had to sign his checks to his parents and I did the same, I went to a credit union and they would only give me a savings. That might not seem too bad, but my husband couldn't be on the account, I couldn't get to my money if the bank was closed, no debit card, and no way to a checking account unless I paid off old debts. I tried but with only cash, paying off bills can be a pain.
Money orders, envelops, stamps.....occasionally a collector wouldn't get the money order in time! Yikes! Well one day a friend told me about Netspend, the company I worked for sold the card but that was as far as my interest went. I didn't believe what she was saying, I couldn't get the card I had already decided. A few weeks went by and I was in desperate need of a way to pay people, I couldn't keep up with the money orders and cashiers checks. I called Netspend. I got my card within a week, my direct deposit went in two days before my bank ever did, I was able to add my husband so he could have his own card. I even opened a savings account with Netspend, everything was sooooo much easier to manage. I was able to pay off people faster and know my information was safe. I've bought prepaid cards before, and how I hated them. They're not safe or secure. Netspend is my new best friend when it comes to banking. Thanks to this card, I was able to safely pay off old debts, I'm now eligible for bank accounts with other companies, but I think I'll stay with netspend. (I get alerts every time my husband uses the card, it's nice to keep tabs on him!!)
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Reviewed Jan. 23, 2014
It's easy to look up my spending per month.
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Reviewed Jan. 23, 2014
NetSpend always been a great relief to know my money is in good hands with direct deposit.
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Reviewed Jan. 23, 2014
I would recommend NetSpend to anyone. There wasn't any issue that I encountered that NetSpend didn't handle almost immediately... Great customer service.
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Reviewed Jan. 23, 2014
I can honestly say that Netspend has made receiving my benefits hassle free, up to 6 days early & being that it's a Visa I can use my card anywhere! But I strongly disagree with the monthly fee, especially since my benefits are SSI and SSDI and both are direct deposited. Therefore I believe there should be certain exclusions pending the situation. Also I was told my first withdrawal every month would be free & that I could be able to withdraw all of my money @ once. I'm already on a fixed and limited income so let's be honest barely get enough money for rent bills & stuff for hygiene. To get to the point, I really need all of my benefit money because seriously being disabled sucks but so broke that every month I start off in the negative.& it's as the good book reads "Do unto others as you would have them do it others as I would have them do unto you."
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Reviewed Jan. 23, 2014
I love netSpend. Easy & Fast.
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Reviewed Jan. 23, 2014
Hi NetSpend, I wish I could have more good words to share, but I am still waiting to be fully ID verified. I sent emails with passport ID and mail package with my name and address, but I never got a response. I hope I can still use my card.
Apologies for our delayed response. We'd like the opportunity to investigate your issue. Please send an email to socialsupport@netspend.com and provide your full name, the email address associated with the account, the best phone number to reach you, and a detailed description of the issue. Please also mention that you reached out to us on Consumer Affairs. Thank you!
Reviewed Jan. 23, 2014
I am very happy with my netspend prepaid debit Card, because it save me money by not having to pay for over charges and give me a sense of security, that no one can charge my card after I use all I have loaded. THANKS NETSPEND.
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Reviewed Jan. 23, 2014
The plan I have gives me more freedom and options to help me manage my money spending..with text alerts. balance transfer from card to card at my age this is wonderful, anywhere, anytime from phone, tablet, computer. Very nice.
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Reviewed Jan. 22, 2014
I have been with Netspend for about 5 years now. I love the improvements over the years and when it came down to how I want to get my funds this card was the and is the best. I have no complaints. If there's something that I have a problem with I can call them anytime of any day even open on holidays SUPER PLUS because nine times out of ten that's when your having something happening. But they are there to help always. My funds ALWAYS get loaded two days before payday. My tax returns come 2 weeks faster than others. I did try another card one year just to compare and I sure found out that I made a MISTAKE because boy did I have the worse experience with that card.
I vowed to never leave or have my funds placed somewhere else. I have had my identity stolen through a world known bank and I feel more safe with Netspend than anywhere. So if you're looking for a great card with everything that you want then this card is the one to have. I promote it at my place of work, talk about it to everyone. They think it's too good to be true but sometimes a Great thing can seem too good but when it works, it works. Like I stated earlier I made mistake in thinking there was another card out there for me but this card is for everyone and the account comes along with a saving account plus overdraft. What more could you ask for and NO HIDDEN FEES. I am enrolled in a unlimited fee plan Amazing. Join TODAY CHANGE YOUR LIFE & TAKE CONTROL OF YOUR MONEY WITH NETSPEND. THANK YOU. NETSPEND SHOULD BE AWARD WINNERS
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Reviewed Jan. 22, 2014
Easy to use to pay bills. Don't have to go to a check cashing place.
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Reviewed Jan. 22, 2014
Make life much easier with my Netspend!!! Thank you.
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Reviewed Jan. 22, 2014
I've had 3 or 4 cards already within the past 4 years. If I cannot find the right Q & A issue on the Netspend.com pages, the customer service 'consultant live' on the telephone tech support # - is kind enough to talk 'n walk me through the issue related to my card. If I cannot access my account info, after I register a new card online, there is a nice feature called, 'new', where I can have access to my balance/debit information until my info is considered a few days 'current/new card #holder' for that card number.
Even the [virtual] card number for online purchases was a new feature a few years ago, that I find is convenient when I use it for rare specific online buying habits, if I don't have a physical card handy. I am pleasantly surprised, also, when a card is ready to expire, another one is sent to me, in a 'Silver' version, after the initial 'black' version card. Makes me feel like an upgraded loyal recipient of NetSpend.
The telephone card access features for updating my balance, or transaction activities is also a PLUS+. Love it. Love it. Love it. Thank you.
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Reviewed Jan. 22, 2014
I'm so happy with the services. I really recommend it. Help me pay my bill by online and very trustful.
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Netspend Company Information
- Company Name:
- Netspend
- Company Type:
- Public
- Ticker Symbol:
- TSS
- Year Founded:
- 1999
- Address:
- PO Box 2136
- City:
- Austin
- State/Province:
- TX
- Postal Code:
- 78768-2136
- Country:
- United States
- Fax:
- 866-358-0526
- Website:
- www.netspend.com