Microsoft Reviews

They told me I would have to pay a one time fee of $80 for them to fix my computer problem. It took me 4 different calls for them to fix the problem in which they said I had a virus in my event viewer so they blocked it somehow. The next day, I couldn't shut my computer down, restart it or open my security so I called back. They said because I answered yes to the problem being fixed, I would have to pay more money for them to fix it. I paid eighty dollars for nothing. That is how I feel and I should get my money back.

I tried to access my email account, only to be blocked from it by Hotmail. They seem to think someone else may have accessed it. Well, that was well over a month. I am now on my 10th service request with no resolution. I just get a generic response and the exact same form to complete. I was informed that the first one they sent is no longer used so I got another one to complete, three times now. The last one asked me to tell them the last 4 subject lines of emails I sent. Well, I could have answered that a month ago, but I have been banned and cannot be sure anymore. It was on the first form but that wasn't good enough. Seriously, the date I opened my account, who knows that? It was almost 10 years ago.

I have Fix It Center on my computer. They claim that they can fix all your computer problems. I have a printer problem, spooler not working. I used Fix It Center that says it's fixed, but every time I use the printer, it says "spooler not working." They are the idiots that made all of this junk and they're not smart enough to figure how to fix it. Now my computer is stuck, Fix It Center spooler error for hours and hours and it says if I close it, it won't fix it. I keep sending the error reports, nothing has been done. If they can't fix it, they should stop lying saying they can. Fix It Center doesn't know how to fix anything!

What's the deal with the line height? Why does Microsoft think it's alright to have a shorter line height for IE than the other browsers? Do they think they leave web designers with any warm fuzzies when we have to design two page layouts - one of IE and one for everything else? No! It doesn't look better and it's a royal pain, so fix it please! Maybe if Microsoft stopped trying to be different with IE and just did it right, they might stop losing market share and people like me would quit encouraging their clients to use Firefox and Chrome. Please consider that this might be a smart advice.

Hotmail/Windows Live: They said my account was hacked after 12 years with this email address. I lost all contacts and a lot of money due to they just blocked you and do nothing. They're wimps, as you cannot even talk to someone and fix this problem. They screw up people's lives and don't even care enough to help fix it. I'm trying to fix it, though answering questions is stupid. I deal with hundreds of emails each week and can't remember the info they're asking. I phoned and got the same answer from customer support every time. They can't do a thing. What good is customer service if they can't fix a problem. Microsoft needs to talk to customers on their problem, not hide behind a desk and likely laughing that it's screwing things up for me after 12 years.

I've only had a Windows 7 computer for about a month and I've already lost about an hour of work. It automatically reboots to install updates. I'll get a message that says it's going to reboot, I'll click to postpone so I can do my work and the next day, there is no message and it reboots my computer in the middle of my work, and the work is lost. Usually, I hibernate my computer so as to keep my work ready, which is why that happens without warning, but it shouldn't happen at all. You should be given the option to reboot your computer, but not forced to reboot. I've lost valuable time having to do things all over again because of Microsoft's stupid reboot policy. They want to force updates on people, which is wrong also.

I have been using MS Word since the early 1990s. I am now required to use Word 2010 for creating computing security documents in outline format. This is the worst, most complicated, most user unfriendly software I have ever used from Microsoft. I have to manually type in outline numbers, it does not number automatically from one paragraph to another, it's erasing letters and I cannot fix it, etc. It's extremely complicated to use and I do not have time to re-learn a software system which used to be quite easy and quite intuitive - not anymore. Plus, the help system is useless.

I am a user since the 80's, starting with Windows 3 11, Windows 95, 98, 2000, NT, Millennium, XP and Windows 7. I'm getting pretty tired hanging on with Microsoft. I can understand that you need to make money, but at least let the systems mature properly. I can't use my older office programs because they are not compatible with the newer operation system. This is a poor sign of implementing all the necessary software modules to function well. New Outlook programs became very confusing and my computer is always updating programs, which takes awhile, and antivirus programs and many other stuff slow down the system. It's difficult to understand what's going on.

Thinking I was doing something good for my computer, I was trying to remove unused software. I must have taken out something in my start up program as my system wouldn't load and I was getting nowhere. No big deal, I'll just use my recovery disk. What a mistake! I lost everything including all of my C drive (7 years’ worth of work) and all Microsoft updates that I had paid for including Microsoft 2007. I had also paid $140 to a so called Microsoft Partner that ripped me off doing a so called system improvement that did nothing about 1 month before.

Microsoft "cited me" because I repeatedly installed Vista on the same hardware I bought with! A few days ago, I called Microsoft because Silverlight said it was not compatible with Vista64. I reported to the rep that was funny because the same OS on the same computer other boot partition did not have that complaint. The rep then said in asking, "So you have installed Vista under the same license on different boot partitions on the same computer?" I said yes because in the wide world of hardware and software, there are incompatibles. He then said that was illegal under my EULA and he and Microsoft were going to cite me. Just what does that mean? I'm so done with all of you.

My email went down after the Microsoft program asked for a new password. I contacted them twice and out of two repair tickets, neither of the techs are following up to help me get my email back working. As an administrator, I cannot get into the site to make any repairs. They said that for security reasons, each email needs to have a new password every 90 days. Well fine, then why did it ask me for a new password one week after I just made a new one? And what takes it so long to reset a password? Think twice before you decide to go to the cloud with Microsoft 365.

I used Microsoft on an HP for years with nothing but frustration and difficulty. I moved to Apple iMac six years ago. Simplicity, ease of use and Microsoft Apple is so easy to navigate and manage. I have to have a laptop now and due to finances, I chose to go with a PC again. All I need is word processing, required with Office for my PhD, and internet access. Your Microsoft Office needs to take some lessons from the way Apple Office functions. I am frustrated, angry, taking too much time to figure this out! Get a clue and use regular every day people to test your product and show you how difficult this is. I hate it still and am stuck with it. Really. Get a clue, when you have a multi-billion dollar company raping consumers.

I purchased the product (Microsoft Word 2010) online. I downloaded it, which took an hour. I'm okay with that. After I downloaded it, I tried to install it but couldn’t. I went to your help site (or whatever you call it) and tried for over an hour to get help. I finally asked to talk to someone in US. They told me that I couldn’t. I responded that yes, I could. I had that right. I then called the number they gave me. I was then required to go through the entire process again by prompts from a computer. There was no option to talk to a live person. I am totally frustrated with the assistance I have received.

I purchased Microsoft Office Professional Academic 2010 from my school in January 2010 with my Computer Application book. I had a 180-day trial. After 30 days, it expired and wouldn't let me reactivate. I contacted Microsoft and was given a runaround. They tried to get me to purchase the full version, and I explained I didn't need it and that I will be through with this class in May. After they learned that, they didn't want to talk anymore and told me to contact the school. The school did replace it. But the problem is I uninstalled the first trial and it won't let me install another version. It said I cannot install another trial version on the same computer. I have a new product key and all, and I can't install it. These people are ripping us off. That is bad for business.

I moved from OLSB 4 days ago to Office 365. I now have no website, it’s gone. It has not come across. I am losing business. I have sent emails but nothing. I do not think forums or message boards can help. It just makes Microsoft lazy and use free labor to sort out your problems. I want to know what are you going to do about it, nothing probably.

My Windows Vista has stopped being genuine and will not reactivate. I am positive that the program is genuine and yet I cannot get any help from Microsoft. I tried calling tech support and they lady I spoke to refused to give me her name, employee ID and a ticket number. Yet, she took all of my information name and phone number at the start of the call. After her continuing to ask me what my problem was and me explaining it in as many different ways as I could for her to understand, she told me and I quote, "Ma'am, you do not know computers more than I do." I said, "Excuse me, I am the customer and who are you to say how much I know about computers!”

I purchased Microsoft Office for students and instructors. When I tried to register the software to get the product code, I thought I sent it to email. However, the email and code never arrived. After searching for how to get help at Microsoft, I got into a chat with a technical support representative with Marga. After an hour of re-doing the same actions, she told me someone from technical support would aid me in getting the product code and took my email address and phone number.

When is Microsoft going to stop rearranging icons and actually fix something? It would also help if they would fix the "current" software instead of the previous release. That way, the old problems should stop coming back! I'm curious if anyone at Microsoft is familiar with Alpha product testing? They also seem to believe that the general public is their Beta test lab rats. Take the time and perform full system testing before releasing to the public! As long as Microsoft has the monopoly on operating systems, they are not going to react to complaints like mine. Something needs to be done that will cause a financial hiccup before they will "do the right thing!" Why should they react to a minor problem as in not working properly when they have a steady income? We, the consumers, need to find a way to drop them several notches!

I've gone through great lengths to avoid using Internet Explorer. I remember what Microsoft did to destroy Netscape back in the day, releasing IE for free and even entangling it into Windows so deeply that only a serious hack job on the entire OS could get rid of the piece of **. I want Microsoft to know that I hate IE. It loads heavy compared to any other browser, full of security holes, and topped with so many bells and whistles that it would drag a super computer down. I've tried endless ways to remove it from my Windows 7 operating system and it won’t let me.

I installed one of my MS Office licenses on a computer that subsequently broke and had to be replaced. I was unable to deactivate or de-authorize MS Word. This puts me in a moral and ethical dilemma. I paid for 3 licenses. Do I a) suck it up and purchase another license, even though I am entitled to 3? or b) do I pirate MS Office?

Page Numbers starting on second page and go past number 1 - We just got MS Word 2010. We do labor contracts in this office and can't afford to lose valuable time numbering each page with manual inputs. Do you have a patch to resolve the page number problem? Wow, I (we) are disappointed. How do we get our old version back?

The file system for Microsoft Office has always been difficult to deal with. Again tonight, I have had it with using your system. Every time I wish to find a file or save a file, it is always a pain. I know somehow you have set the file system to some kind of logic. It is not understandable. Your naming is not consistent or understandable. Even when I see where a file is saved for example my location/documents and when I look for such a folder, there is no such place in my computer, there is my location/mydocuments. There is no such place as documents. The only way I can use this is to create my own folders where I always know where they are and save everything there. Most of the time with Microsoft, I have to fight your auto logic for file systems, formatting, and such. It is never intuitive and always has to be researched for what some geek decided I should need. So, that is my rant. I keep swearing to dump Microsoft and just go to using Linux or Apple.

When trying to get information on a vegetable garden, I was harassed with an ad for Office 365. I cannot reach the top of the ad to cancel it because it is too high and is out of reach for my mouse. So, do you think as a consumer that that is a good move? I either want the product or I don't. Guess what, now I am so mad because I couldn't read the article that their ad was obstructing that I will never buy Office 365!

After being asked if I wanted to download and install PC Cleaner and doing so, they then told me that I must purchase it. After trying to uninstall it, I called support and was told I would have to take the computer to Best Buy or Geeks to have it fixed if I did not want to Purchase PC Cleaner. This is entrapment. I did purchase it, so that I may get my computer back. But I will let everyone know about this racket.

I have a new HP laptop with MS Office. Soon, I was told that version expired. I purchased new DVD with the proper software. Somebody placed shipping label over vital information (i.e. product key). I am now unable to use MS Word.

First, Microsoft doesn't put a disclaimer on computers loaded with Windows 7 letting consumers know Windows 7 is not compatible with many existing programs. To resolve this, one must purchase an "upgrade" in order to downgrade to XP Mode so that programs can be loaded. Of course, if you've already transferred your data files to the new computer as I had, all your data is now in Windows 7 so it then must all be transferred to XP Mode in order to access it from the programs that will only install in XP Mode.

So, to start with, my computer malfunctioned and I had to send it in to get repaired. When I got it back, my Microsoft Office Home and Student 2007 was no longer activated. While trying to activate my program again, with my product key that I purchased, it told me that the key has had too many attempted activations. So, after searching the Microsoft website for over 20 minutes trying to find a phone number to call to get help, I finally searched for the number on Google for a bit and found one.

I spent 3 hours on the phone trying to get help, however, all I got was the the run around. You have the worst customer service I have ever experienced! I am switching to "Apple" they do not treat there customers like crap. I am going to start a Facebook page so everyone will know that Microsoft treats their customers like crap!

Microsoft Office and Invalid Key Messages: I purchased Microsoft Office 2011 for Macintosh Family/Student last year as my son is at the university and they require MS Office or OpenOffice, and both my wife and I have started our Open University degrees with similar requirements. I share my Mac Powerbook between my work and my home studies. I don't use MS Office for my work as I have always used the Apple office products. Recently, I have purchased a PCI Express card with an ESATA interface to connect external hard disks for testing purposes related to my work. Ever since then, Office started prompting me for my Product Key when starting up and the card is inserted. I followed the instructions to completely remove the Office software and did a fresh install. Now Office prompts me for my product key when I am not at my desk and the card is not installed.

I recently bought a net-book, in order to do some simple graphics editing. It came with Windows 7 Starter pre-installed. When I attempted to hook up another monitor, I was sorely disappointed at the fact that I was not able to do so. As a professional software developer, I am well aware of the fact that Microsoft had to add code to limit this version of Windows in such a way. Why the hell should I pay for crippled software products (which I had no choice in, by the way, since my local retailer only sold net-books with Windows pre-installed)? Computer products are not like physical products, and should not be priced in similar ways. Marketing clearly doesn't understand what they're doing, and end up introducing idiocy like this into the universe.

I was charged twice for one download! Then when I contacted customer service, I was transferred 3 times before the call was disconnected, after the rep said she would transfer me! After I contacted them back, I was transferred 3 more times before the sixth representative told me that there is only one charge. My bank statement or two separate charges appear. When I explained this to the rep, he said then that the first charge is a "pre-authorization" was in charge. After I had explained that two separate charges were shown on my bank statement!

I just bought a new computer and instead of the Windows system I had, I had to buy the new operating system Windows 7. It seems to be a cross between Vista, which was terrible, and the worst aspects of Windows. It is very inefficient and maddening to use. All my .pdf files open as a Word document which of course turns the document into so much gobbledygook, even when I have Adobe running the background. I have to open Adobe first and make sure MS Word is closed before I can open the document from Adobe or it will default to MS Word. Why can't it just open the document as designated? Why can't I choose the operating system I want? Or choose to the previous operating system? This feels too much like a monopoly to me and MS needs to be broken of its spell on all new computers.

I would like to talk to someone in authority at Microsoft about a disaster with your online support at Microsoft. Everything was wiped off my computer by a tech person who came on my computer in December, remotely to fix a simple Silverlight problem. The computer was rendered useless after two weeks and many hours (10/12) by the same lady. All my files and back ups were empty. My email program was deleted along with the back up file for the email program I used. She was unable to restore to an earlier date! My emails to her manager were ignored. Problem started 16th December, two months ago! I have over 80 emails to your support staff with absolutely no result and no forward movement whatsoever.

Calls from a Microsoft Certified Partner saying you told them that I was having error messages and that my computer has a virus. First, the person had a very strong accent and I could barely understand him and second, there was so much noise in the background that it was impossible to understand to I took his number 914-373-7861 to call him back. When I looked up the number it belonged to a company called The Windows Care, certified partner of Microsoft was front and center on their website alright - but I wanted to confirm that they have not shared any of my or my computer’s data with these people. I want the executive level of their company to hear my complaint. I'm sure they understand, even if I assume Microsoft had no part in this, how badly this reflects on them.

Java was not working and PC Pro Cleaner wanted me to sign up. I was not happy with the results. They would not accept my registration so I tried to uninstall. It would not work and now I am constantly bombarded with their pop-ups.

I had purchased my laptop from Dell and got the product key for Microsoft Office 2010. But the same is showing invalid while inputting the same in the system for activating the software. I have to do a very urgent piece of work but unable to do the same due to such problem. I request you to kindly look into the same urgently.

Vista was horrible. It came with an awesome gaming system, and turned it into one of the slowest systems in the market. It took two hours to copy a few images. I called their tech support, and that had to be the most frustrating experience ever. Microsoft can't afford to put people on the phone, who can actually communicate. Their solution was to format the drive. Apparently, they can't troubleshoot either. I had to install XP to get it to work right.

I recently purchased the Ultimate Steal from Microsoft. Now my email does not work since the Outlook 2010 program replaced Outlook Express. Contacting Microsoft went nowhere on the phone system, and I have to wonder about the customer service (I am unemployed and do not understand the audacity to say "call back during normal business hours"). Bill Gates should be ashamed of himself for not showing some company leadership to say the least.

I am thoroughly upset. I have twice, needlessly I have learned, purchased your software Streets and Trips. The last one I bought was in 2010 but said 2009. I have two computers. Tried to put it on the laptop I use when I travel. I could not. I tried and spent a few hours trying to get help from your software number. The end result was that they don't provide that service for 2009 software.

He has not spoken of any cost at all. At the end of his spiel he told me the bad news: $129.00 for a year or $199.00 forever for any amount of computers I have now or in the future. After first agreeing to the $128 I changed my mind for the lifetime plan. Well, he or someone repaired my computer then let me know they were done. The next day I could not access the internet and called Gtech back. The conversation went something like this. I told him my problem and he said I had to talk to my internet company. I said I had no problem until he worked on it. He said to contact my internet company. I said I am trying to find out what you did to cause this and have you fix it. He said I had to contact the internet company and spoke so fast and rapidly and would not listen to what I had to say.

My family account was hacked right after labor day last year. In order to investigate, they locked my account for well past their required investigation time of 21 days. I had a prepaid family account that could not be used due to their investigation. Anyway, to make a very long and never ending story short, I had to cancel my family account which was paid up until May of this year because when their investigation was completed (supposedly), the hackers accounts were recovered as well and they still had access to my account. Xbox swears they refunded me $124 but it never showed up in my account. My bank required transaction ID numbers in order to go any further.

After trying to activate my Microsoft Office Professional 2010 through Microsoft, I was directed to contact the agency from where I purchased it, namely Amazon.com. I tried to activate this software online, but the code (product key: **) will not activate. I called Microsoft, explained the difficulties I was having and asked for solutions. The only thing they could recommend was to call Amazon and ask them to rectify the problem. Apparently, this is a resold item which is not for resale. Now, after talking to Eric from amazon, who tried to call you (no answer), suggested I try this method to contact you. Now, I'm asking you politely to fix this problem so my Microsoft Office 2010 will activate. Please provide me with a new product code, otherwise I will have to contact Amazon again to ask for a refund on this product. Please respond to my e-mail address at: **

I just bought Office 2011 for Mac and clicked to download it from the MS site. Download has stalled. I went to their support page. I filled out forms. I was contacted by a chat window, typed in my request for help. But submitting was not possible. I tried clicking on links to email my request for help and got no less than 5 broken links. I am wildly upset. This has taken me two hours.

Microsoft has terminated MSN Direct service that provided a variety of real-time data services to millions of products throughout the US. I owned a $70 weather station from Oregon Scientific which utilized these services, thus I was unaware that the device was dependent on MDN Direct.

I had Microsoft Office Home and Student installed when I bought my new computer in 2010 and I have the disk I bought. But now that I want to use it, I get the message that my trial has expired and I have to pay to have it installed again. I sent my product key as instructed and it thanks me and then tells me all over again that my trial has expired. I never purchased a trial, I purchased the complete software.

I purchased Windows 7 Professional operating system and verified it three times. Now, they have locked my computer saying that I have a stolen software. This is their attempt to steal more money from people using the software. It is not only unethical, it is also a form of theft. I will now become an advocate against Microsoft for life. The company started out as thieves and continue to be as such. They should be closed permanently.

I was tricked into buying your Microsoft-certified partner "SpeedyPC Pro." They said on the phone it would be $9.95, only to have my credit card charged $39.95. When I talked to the technician that same day, he said I would be credited back $30.00. It's been over a month now, and I have yet to get the credit back. I tried calling them, only to get a runaround. Can you please help me?

My Hotmail account has been locked out since the 13th of December. I put in my cell phone number as stated to unlock my account. As of December 28, I am still waiting for the code to unlock my email account. I called the Microsoft help desk, I just got the phone with someone from India. Said I need to pay to unlock my Hotmail account. I have to give this guy my credit card number? Really. With all the fraud going on, this is Microsoft customer service?

It is outrageous that MS has eliminated XP and prior programs from W7. A sure class action lawsuit! I can't use older programs without paying the extortion of the W7 upgrade cost of $200.

Someone took my Xbox 360 profile and is spending my Microsoft points. And every time I sign in, they sign in and kick me off.

To make the long story short, the company I bought a 12-month membership from, is refusing to help me, or refund me, after buying this card. The card is not good, so they say. On the second to the last call, they said they would help me, if I just pay $9.99 on a credit card, and they would fix the membership card. The problem with that is, I did not have one with me. I had to go back home to get it, and had to call back again. After calling back again, and them charging my credit card for $9.99, they said they could not do anything, and that the card was being used by someone else. That's when I have had enough. I just want what I paid for, a new card, or some kind of credit.

Why didn't office come with Windows 7? People like me who go to school buy computers with Microsoft windows inside them just for that purpose. It takes everything ordinary for people have just to be able to afford a computer, but now we have to purchase office to go with it. My last computer came with office; if I knew how to wipe this hard drive clean, I'd go back to using XP. At least it had what I needed to get the job done. I’m not so compatible program like openoffice.com. I was not able to create and get resumes and get papers done. Talk about a real disappointment, especially when the times are so tough for everyone.

I uninstalled Office Enterprise 2007 and then attempted to reinstall it. After accepting license #, it starts install only to report error code "cannot find PowerPoint.en-us\PptLR.cab." That file can be seen under PowerPoint.en-us, but installation program refuses any attempt to reach it so it cancels the installation. Since others report same problem, it is obvious that Microsoft has built into the installation program that "self-destruct" mechanism requiring one to purchase a newer version of the office suite. The Microsoft website suggests (disingenuously one would say since my version is on a hard drive, not on CD or DVD that one should see about "cleaning" the CD/DVD).

I purchased Microsoft Office 2007 Professional to use on my server for my business. It states on the box that the software will work in a Windows Server 2003 operating system. It does not open files and gives me the error "will not work on terminal server." When I called tech support, they wanted to charge me $259 for support. Why is it that we spend hundreds of dollars for software, and then cannot get support the day after we install it?

After having Windows 7 for one year, my sound went off. No, it's not my speakers. I tried everything to get it going again. I guess I will have to pay a technician to fix it. I was trying to get a troubleshooting help from Microsoft, but it was a big joke. Prior to Windows 7, I had Vista. That was a nightmare. I can't afford it right now, but Mac will be my next purchase. No more Windows for me.

I purchased MS Office Professional 2010 Student edition, but it did not work. I then purchased the regular Office Professional 2010, but it still does not work. It is bad enough that Office 2010 is extremely slow in opening. I have had hundreds of problems with this version, from freezing programs, not responding programs, and even losing my work, and not being able to retrieve it. Just now, I was writing a lengthy email and was almost finished. I lost it because Outlook just shut down. I was chatting online with Microsoft. The chatting window cleared out and lost the chat, and I had to sign in. I have repaired Office 2010 several times. It only works for a little while and then it starts again, malfunctioning. How can a conglomerate sell something so useless and take people's money? This is a clear case of fraud. Now, I am out hundreds of dollars. I will be going back to Office 2007 so I can do my work.

I got a call this morning from Kevin ** saying he is calling from the Microsoft office in Zurich. He said they have been seeing a lot of error messages from my computer, and they were concerned that my computer has been affected by viruses. I was a little taken aback. In last more than sixteen years of using this operating system, I have never received such a call despite having numerous systems. He then asked me to log on, so that he could show how corrupted some of my files could be. In the middle of it, he transferred the phone to his colleague, Jean. I am a little concerned as to whether this is an authentic call from Microsoft office or a scam.

My Hotmail got hacked and it sent out spam to my contacts. Microsoft decides to block me from using my account. They should have just blocked outgoing emails until the problem got resolved. They have no contact number and I can`t check my emails. I guess I need a new Gmail or Yahoo email account to see if I can recover my Hotmail account. I'm not sure I want to deal with Microsoft anymore. They make me feel like I'm the bad guy for getting hacked. Microsoft OS, Microsoft security updates, and Microsoft Hotmail, but I'm the bad guy for getting hacked?

I bought Microsoft Office 2010 and it is supposed to be able to be used on 3 computers. It timed out after minimal use and said it needed to be reactivated. I could not reactivate online and had to call and waste my time using the telephone for a 120 dollar product. Then, I spoke with someone who didn't speak English and was told that I must activate it on all my computers and call back each time. The person was so unhelpful and we couldn't understand each other well at all.

I called over a month ago on an issue. I had the same technician work on my system for over 6 hours in a matter of a week. I was told another "level" would help me instead. I went to a supervisor, and the supervisor on Tuesday this week stated they would call me on Saturday at 10 to resolve issue. No call ever came in. I have also contacted the BBB.

This morning as I went to check my email, Microsoft took over my computer and proceeded to run "updates" I neither wanted nor requested. I could not stop the process once it started and I had no warning it was going to start.

I want to start page numbering in the middle of a document in Word 2010 and instead of a menu option by MS you need to jump through about 10-15 steps that I cannot follow.

I have not been getting the automatic updates and everyone says how dangerous that is that that you can get viruses, etc. So, I was having multiple error messages.

I purchased an windows 7 upgrade to upgrade from Vista. Months latter, i receive an update message for SP1. I installed the update and after booting up, i receive an error C0000034 message and latter it changes to fatal error with same number.

This morning as I was working in my brand-new computer, it suddenly shutdown and re-started for a Windows 7 update. I cannot find any kind of options on this computer or online to prevent this sort of thing from happening again.

I was one of the first to install Windows 7. There now and have been more bugs than bed bugs at a cheap flop house. It will be the last Windows I ever install. One has to wonder how long this nonsense will continue. Their email is the worst. I`m trying to wean myself off and use gmail when at all possible.

I bought a product from them. Microsoft Office. They did not clearly state their return policy. No refunds for downloaded software. That is not the issue. The software they sold me doesn't work! They weren't willing to even look at the problem.

I order from Microsoft Store online, order: #***********, order date: 10/11/2009, Windows 7 Ultimate Backup Media DVD for $14.95. Windows 7 Ultimate upgrade download, product key, price: $219.99. I received my download and it needed the product key to continue. I waited for the product key and when I received it, did not work. I was told I need to use the key within 15 days from purchase (it did not arrive until at lease 30 days after purchase). Then I was told I would need to buy a product key replacement at the price of $45.00, it did not work. I informed them and another was sent just like the ones before that did not work. When my back up disk arrived in Baguio City, Philippines by mail, I used it to get everything in order. I still needed to use my product key that did not work and at this time my computer reads: these are not genuine Windows Ultimate 7 products and will cause harm to your computer. Finally, after so many complications out of my computer and many notifications of these products to Windows Microsoft with out a reply as of today. I took the Windows 7 off. I did not have space to save my valuable information, so I had to loose it when I replace the Windows 7 with Vista Home.

I contacted Microsoft WGA about my software that showed to be counterfeit. I had gotten on screen messages telling me to resolve the situation. My software was installed by someone else that I had hired privately when I was having trouble installing the software (download) I bought from Journey.ed. Windows 7 worked fine until I tried to get updates that is when I decided to do the right thing and buy new software from Microsoft. The sales did not go very smoothly and seemed unprofessional and I felt somewhat suspicious. The salesperson told me that my credit card did not accept the charge so I gave my card info again and was confirmed that it was correct. I gave them another card's info when the same thing happened again.

I had purchased six OEM copy of Windows XP Professional of Microsoft product. I was surprised to see that the software did not pass the OEM test. I had sent OEM certificate in PDF folder to the Microsoft support center:support@microsoft.com as per their instruction.

I just bought a 2100 laptop with Windows 7 Ultimate. Microsoft does not want to provide tech support because it is OEM. I explained I paid $200 for the OS that is suppose to perform. The computer crashes by itself. Also, it is continuously going to the internet for something I don't know and this control of my privacy is wrong.

I wanted to report this issue directly to Microsoft, but it looks like charges may apply when I went to their contact site. I upgraded to windows 7 and Microsoft office 2010 and found them both to be the most frustrating products to deal with and I've been using Windows since it was DOS 3.1.

6 months after buying a second hand PC and disabling internet explorer, I keep getting a notice that my copy of windows is invalid and counterfeit. Why did they not decide that it is an invalid copy after using it for 6 months? Now they want me to give them a product key that I have no way of acquiring so I will have to pay them another some 300 dollars to buy the same windows 7 Ultimate. How in the world can they do that? If it is invalid why wouldn't that show up as soon as I started using it?

I placed an order for the new Xbox Kinect on 11/4/2010. I was advised that delivery would be in 5-7 business days. I called back on the 13th to confirm that the following Monday, I would receive it. It was then I was told by a rep named Carlos, as well as his supervisor, that my order was canceled due to a heavy backlog. I did not receive an email or anything. I requested an explanation. They did not have one, of course. I was then advised that I needed to reorder and they would send it second delivery via UPS, no extra charge to me. Go figure. I took off from work on 11/18 to ensure that I would be home to get my Kinect. As the hours passed, no UPS. I called Microsoft back to inquire on my order and they said that they shipped it and that it was between me and UPS at this time. I told them "I did not make a payment to UPS and I expect to receive my product".

I have a Office '95 CD that I tried to install on my new computer but Microsoft would not accept the key #. I contacted Microsoft for assistance and was informed that I would have to purchase a new 2010 Office. I am happy with my '95 Office and cannot afford to purchase the CD.

I purchased an E-Machine ET1161-07 last year and in a few months was restricted use on Microsoft Word and Excel. I don't have the required I.D. number requested by Microsoft, so am at their mercy unless I forfeit $'s. As a result, all my existing word and Excel folders are frozen to me. This is such an invasion on a senior citizen and should be legally outlawed.

I beta tested Microsoft Office 2010. The beta test expires on October 31 and Office 2010 becomes read only. I cannot reload Office 2007 which was deleted as part of the loading process for Office 2010. So, I will be without the software I owned and not able to use the software I tried out for Microsoft’s beta test. I can't really afford the upgrade cost and I got no response from Microsoft.

I tried out Word 2010 and chose not to buy the upgrade. However, all my previous documents that were in Word 2003 were, without my consent, converted to Word 2010 during the trial period, and now cannot be edited.

I am a user of Microsoft Windows Live Messenger. Recently, my account was blocked and it was alleged that I sent out lots of junk mails of which I had no knowledge of. I tried to seek online help from their Help Center but I have been going around in circles because many of the pages could not be displayed. I think Microsoft is too big and they do not care about customer services anymore!

I was told by Microsoft that they could help me find a solution to why Outlook 2003 was not working correctly on my system and for $49. They would log on to my computer and fix it. If they were not able to fix it then I would not be charged.

My old computer crashed with all info on it including product# on works suite 2003. I spoke with three reps and they told me I had to pay 50.00 for a new one. I read them all info on disc but that wasn't good enough. Here is what is on the disc- part# xo8-91742 on the back3's are xo8-91743 and bh911-01. They have it on file by the way. Why should I pay again so they profit of consumers like me?

I up graded from Window XP to Vista Ultimate install all drivers. First I started getting thin lines, first two then four, now I have 10. I even went online to get help. I was told to roll back my drivers. It didn't work. As a matter of fact, I received more lines. Thank you.

I am an owner of the Office 2003 software. It's not hijacked, borrowed, stolen or otherwise. After a system crash on Windows XP, I went to re-install the software. An error message came up and told me I had exceeded the allowed number of re-installs and my license key no longer worked. In other words, MS has decided to install an arbitrary number of opportunities to re-install software I purchased from them. Despite the fact I paid for it, my use of it is not only limited but decided with no chance for recourse.

Two times now, when I have downloaded a new version of Internet Explorer, I have ended up with missing driver files. These just happen to be the files you need to change search engine default to Google, which I know is a big competitor of theirs. The first time, I paid for the software to replace them. This time, they cannot be replaced as the problem is hard coded into my system. This causes an error message when I boot up, and when I try to change the search engine default. It's a clever way to get one to use their search engine. There are no consequences to me, but it's a big boost for their inferior search engine.

I bought a copy of Microsoft Office 2007 Professional from a company that said they had bought more copies than they could use. The price was very good and I was suspicious. I received the software and installed it on my computer. I then went through the Microsoft online validation process. The result said that I had a genuine copy. That was 4 months ago. Now Microsoft says that my software is not valid because I had bought a "volume license" copy and the license is no longer valid. If I was told this at the time I validated my copy, I would have gotten a refund. I can no longer use this software and I am out the $150 I paid.

I spent 220 pounds on buying Windows Vista which is an absolute load of ** compared to XP. Within 7 months of me buying that Microsoft realize that it’s ** and release Windows 7. Now unlike the thieves in America who think anyone can and will get this upgrade I cannot as money is short.

My printer won't print and I get a spooler message telling me to contact Microsoft, the problem being, they want me to pay them. I just purchased my product this year so why do I have to bleed more money to a product they sold me and it's not performing to standard? I really want to throw this product in the trash because of the problems I have had with it.

I just bought an HP Elite 7100 Microtower PC with Windows 7 and Office 2007. When I tried to register the Office 2007 programs, no product key was provided. I contacted several HP and Microsoft online supports with no assistance from any of them. This complaint is addressing the Microsoft online chat support. They give free support for the first 15 minutes then charge $35. They wasted the 15 minutes with long delays between responses and trying to sell me other services (support package for $300). As for my problem, they said Microsoft no longer provides product keys for Office 2007 but they could give me a beta version of Office 2010 for free until October. I already paid for Office 2007 with my PC and am not interested in paying for a beta version. I disconnected the session without getting anything resolved. Microsoft is holding my Office 2007 hostage trying to extort more money for other programs. I can't use my new computer without the Office 2007 programs.

Windows Vista operating system allows downloads and installs without my knowledge or permission, causing, in some cases, months of research and reports lost. Eventually, my $1200 laptop, in the middle of an important international conference, crashed. I lost all my research and college assignments that I had been working on.

I recently purchased a Toshiba laptop with Microsoft Vista. What the **! Microsoft did one of its continual "updates" that totally disabled my word processor. So I went to Microsoft Office to create documents, etc. That worked for a while. But now Microsoft has locked Office on my computer, announcing that I must "purchase" something or other to have it unlocked. I have no idea what in ** I have to purchase to use Office and haven't been able to find out from Microsoft. But I'm sure it will be costly, whatever it is. There really needs to be a rebellion against this monopolistic tyrant but who'll do it since all the politicians seem to be in the pockets of all these ** mega-corporations. Thanks to Microsoft, my computer is virtually unusable. This is what I paid good money for?

I called and spoke with Chris, who told me that it was Digital River that sold me the Microsoft Product and I needed to call them. Then I called and spoke to May, I could not understand many of the words she was saying due to her extremely heavy accent in her speech. I told her that I had just purchased the 'The Ultimate Steal' packaged for the Microsoft Office 2007 for college students and back up DVD on 03/28/10 and it instructed me to download the product, but did not have a download link nor button. She kept saying yes and did not have a clue of what I had explained to her several times.

So I made the mistake of trying an Office 2007 trial version. I figured if I didn't like it or more likely, didn't see enough of a benefit to fork over the dough, I could always go back to my 2003 version. Wrong.

I ordered Windows 7 from Microsoft , which I was unable to download. I placed a fault report and have not received a satisfactory response. I now requested for a full refund, plus interest. I find that it is a said state that I cannot trust Microsoft.

My Gateway with XP died. I had to get new computer. A Dell with Vista preinstalled. I've had so many compatibility problems. Unfortunately, I got rid of my original XP disks. I am very dissatisfied with Vista. Please supply me with an official XP set OD disks (step by step) to put XP back on my machine.

I have a HP laptop with Vista. What a piece of garbage. I forever have to wait to use my computer. This has to be the slowest operating system I have ever seen. I can watch my hair grow while I am waiting for it to start and when I turn it off that is a whole other story. I can use it as a night light, and have, waiting for updates. Come on now, eight updates one week and 11 the next. What is that? One of my favorite things to do when I finally get on the computer is to listen to music. I even have to wait for this. There are times when I have to turn the computer off manually and restart it for the program to work. No other business would get away with selling such a defective product.

Saturday morning, I contacted Microsoft because I received an error message that their .Netframe 3.5 SP 1 has an error. I chatted online with someone named Pearl. She tried (I was attempting to install Turbo Tax on my desktop) but was unsuccessful. She gave me the number of Microsoft support and said they would take over my computer and solve the problem. I had them contact me on my cellular so that I could put the phone on speaker phone.

A couple of months ago, I tried to copy a scanned document from my printer onto my documents. I tried until four o'clock in the morning and it was so frustratingly difficult to do. Why was it so hard? Because my Home Edition Office Suite Windows XP on my computer had been hijacked by Microsoft's free trial of their Microsoft Office 7 program. I absolutely hated the free trial program but since it would "go away" after the free trial expired at the end of February, I just left it alone and patiently waited for the day that I would get my Home Edition Office Suite Windows XP back March 1st.

I have several MS Bluetooth KB/Mouse kits that use the MS mini transceiver. A few of those transceivers have been lost/stolen. Being that the mouse and KB are still relatively new, I thought I would just buy a few replacement transceivers. Guess what? MS does not sell just the $10 transceiver. The online store, the MS parts store, as well as the store in California, told me they do not sell just that part. This sounds very unfair to me.

I paid for Microsoft Office Home and Student 2007, Microsoft Office Language Pack 2007 and License Lock Key for a total of $209.72. I received order confirmation on Wednesday, Jan. 13, 2010 10:37:01. I have not received the CD or DVD until now, Feb. 24, 2010 17:17. I ask for the CD or a refund.

This morning, Microsoft Windows told me to upgrade to Microsoft Internet Explorer 8. So I did. Ever since then, Microsoft Outlook 2002 has not worked properly. It gives me several annoying error messages. A Microsoft support person "Sen" tried many configuration changes, and none worked. He finally decided that Outlook 2002 was not compatible with my version of Windows. I told him, "Well, it was compatible this morning before I did the Internet Explorer upgrade."

I ordered their product, Microsoft Office 2007 in business a month or so ago and I was not provided with a product number. They sent me a new set of DVDs and again with no product number. I am a student and I cannot afford to purchase this software again in order to maybe get a product number. They have been sending me to different numbers, websites, and customer service personnel for the past two weeks. I explained to them that I have to get this taken care of or I will have to quit my course, but all they say is, "I'm sorry but we will have to send you to someone higher up" and I never get anywhere.

I purchased Windows 7 in November 2009. I have just been online asking for support to fix a minor problem. I was told, quite rudely, that they only give 3 months support for the product. This is not the case with their earlier products. If I need any support now, I have to pay D.Kr.540 for it. This is extremely poor service, and, I believe quite unlawful.

I have been a registered user of Microsoft XP Home OS user for the last 3 years. I have a very bad experience being loyal to Microsoft because this OS continuously interrupt me while working on internet work. It always sends me error to close the page when I use to work through Google search engine. I have all registered products e.g.: HP printer, Net Protector security system, Shree-Lipi Ankur Office, etc. All those who use pirated operating system are free from all such harassment. This creates mental harassment and compelled me to stop working at the times necessary.

I was invited to download Microsoft Office 2010 Beta. The program caused my system to crash, so it was removed. The problem is that my Outlook program will not load the business manager now and I have tried to contact Microsoft who would like to charge about $250 to assist.

I bought this HP laptop in Spring, this year. I have had a problem trying to install SP2. The computer is browsing so slowly, that I don't even want to use it. I am very disappointed. The research that I have performed indicates that the only solution is to reinstall windows. I did not receive a CD of windows when I bought it. It was pre-installed. No, I do not think I should buy Windows, when I purchased a computer that had it. What good is the computer without Windows. I need the CD immediately please. Had I known that I would not receive the Windows CD, I would not have switched to HP. No my computer takes up to 5 minutes to boot up.

I have been calling your customer service department and your reps couldn't seem to answer my questions. On 29/11/09, when I tried to install my old Palm software in Windows 7, it did not push through. Your staff advised me that that Windows 7 can't install this software. On 2/12/09, I called again and explained my previous story to your staff. The rep taught me how to recover the Windows 7 but it did not work. When I tried it again, all of my systems became nonfunctional.

I am placed on hold and still holding for about 2 hours. I called several times. However, my cell phone was hung up on after 2 hours. So, I am now using my work phone to continue to be placed on hold. I also emailed them and no response. I also planned on going to the location to get this problem resolved. Location is in the Philippines? I am tired of corporations that have monopolized their market and can't even offer their consumers and employees respect and appreciation. Thus, Mac's success.

Can someone explain to me why Microsoft, in all its glory, insists you have their upgrades, then when it all goes tragically wrong (through one of their infamous magic updates), they don't respond or ignore you? It took 3 times to contact them via email and on the third occasion, their response was, "Go to our help section." What do they think I've been trawling through the past week, Reader's Digest? Now, I have no firewall, a very overworked anti-virus and no security section. Great going, Microsoft, pat on the back there. Next computer is definitely a Mac.

It is about Office Professional 2007 free trial. I have this pre-installed on my machine. Yet when I begin, your engine begins another download. All well and good. I opted for the trial because of Outlook, I feel it is a superior program. After going the email route to no avail, I was transferred to India on Sunday. About an hour and a half later, I was told all is well the software had been reinstalled. So I tried it, it is still not functioning. The principal problem is that Outlook has no send button. No matter how many times I tried download, 3 hours each time, Outlook was downloaded without a send button. Today, I stopped the download. I don't have the luxury of trying up the machine for 3 hours at a time. I ran system restore and still came up empty regarding Outlook. I have no send/transmit/submit button, whatever you desire to call it. How can one evaluate the program when the offer is incomplete?

I bought Vista a year ago and upgraded my home computer. It worked well for 6 months. Recently, Microsoft has been interfering with my work constantly. I love Google products even though I have paid a lot of money to have Microsoft programs. I cannot use my programs like Palm and other attachments, as they are blocked by Windows. I had been using all the programs up to last month and I cannot use any of my programs as messages appear to upgrade to Internet Explorer, have free Yahoo tool bar, etc. It is really a nuisance. I do not have money to keep calling Windows blocks programs and asks me to get permission on my own computer. I have already spent close to $1,000 on this computer. I cannot understand why I need permission to use programs when I own everything on this computer.

The enter does not work. None of my software are working and they all should work with Vista. My printer is also not working.

Please read online the article in Computerworld by Gregg Keizer, written in 09/27/07 about Microsoft's Stealth Updates Stymie XP Repairs. I printed this out. It was released online on 07/21/09 by Computerworld in Google's SiTech news as it has happened again. I have a computer tech coming to try to fix my computer today, at great expense. At this very minute, MS is downloading more and disguising it as a Foxfire update, which I already have on my computer. These downloads also interfere with my virus program. MS has force-fed what were called security downloads but were Vista, IE7 and IE8, without my permission. This has taken up most of my hard drive. They have overridden my "No" to automatic updates. These downloads cannot be deleted. If this cannot be repaired, a new computer will be costly. I am very angry at MS, causing this expense and spoiling a computer I was very happy with and ran well.

I was having problems with Windows Security Center telling me that my virus program (Trend Micro Internet Security) was out of date when it was not, as I'd just renewed the program until the year 2010. Windows Security Center, however, would not recognize this and continued to tell me that my program was out of date. I had contacted Trend Micro and they said it was an issue with Microsoft (as I'd already assumed) and told me to contact Microsoft, so I did. The support worker I had gotten was Karen and it seems to me that she is lacking the proper computer skills and was unable to help me troubleshoot my issue, only making things worse. To try and get Windows Security Center telling me the right message, she had me let her take-over my computer via Easy Assist and she would enable and disable programs, and she also then deleted vistasp1 from regedit which caused a whole slew of new problems.

I received six different ACH transactions on my bank account, which added up to about $500. The 800 number which the bank gave me was in fact an invalid number. I have never even heard of Microsoft Ad Center. I also have several charges on the same account from Vital Berry, Nature Cleanse, and Capstar Diet. I am on a very limited fixed income. I do not splurge on anything. I can only imagine why we have such problems in this world! There was not enough money to cover bills that I had paid. I am getting bank fees and I am still waiting for the bank to credit my account. Meanwhile, I have no money.

I purchased a Microsoft product on 26/5/09. They sent my claim on 7/6/09 and with utmost good faith, they said my claim would be received in time. I have proof of the date it was sent to Microsoft. When chasing up my $25 check, I was advised my claim was not valid being one day out. $25 is not much to some people, but it is a lot to my family and I and this was reason we bought this Microsoft product - to be able to get a cash back of $25.

The computer I bought has Vista OS and it has caused me a lot of problems, time lost and destroyed my pictures, software and use of the computer, destroying paid software, crashing my computer, making my scanner fail, causing a $1,000 computer to have many problems, wasting a lot of my time.

I changed the video card in my computer. Their operating system (XP Pro) saw the hardware change and forced a product re-validation after it trashed the majority of my files. I made 5 calls to their support line where I'd explain the problem and get shuffled around person to person until eventually the system would play an automated message saying "Your call cannot be handled at this time." At this point, I'd get hung up on and restart the entire process.

Today on Microsoft Store, I tried to order Windows 7 Update for my MS Vista OS, and was told that the pre-order expired by 12 hours or less. Why did you not have the expiration date published? Certainly, as a long time MS user I am disappointed. It made no sense to pre-order the update at the full price, all because you had failed to notify me of the expiration.

Why does Nepal cannot get registered as mobile service provider on the list while registering the form in Windows Mobile? Even we can access our country’s name over the form. Please help me to register as Windows Mobile. We are out of many Windows facilities.

Service pack important update. I could not install after five hours. Typical of Microsoft. When you try to reach them, you can't. This is not the first time I've had a problem with Microsoft and have been unable to contact a human or get resolution. Awful. It's just a waste of an entire evening. Five hours trying to install then it couldn't and more hours so it uninstalled what it didn't install. Horrible.

I know it seems a small thing, but every time one goes on Microsoft help site or other, when a new window opens up, it is "small" instead of full screen. Then whenever one opens a new window, it is in the "short" form. It sucks. Sorry. Waste of bloody time trying to refit newly opened window to the screen especially during presentations. Very embarrassing.

Why does it take 4x as long to uninstall Office 2007 as to boot it first (and then have to restart). It looks like they want to force us to use Office 2007 instead of the perfectly good 1997 version I paid good money for and is good for me. Maybe I'll blog this and see what others think.

I purchased a new HP Compaq Presario in June of 2008. Windows Vista was pre-installed on the computer. Two weeks later, when I tried to log on to my computer, I got an error message stating the BOOTMGR was missing. I called HP and was told I had to re-install Windows Vista from a recovery disk, which I did, losing all my files, folders and programs which weren't pre-installed. To make a long story short, I have re-installed Windows Vista 15 times within a 2-month span. To sum it up, my computer is being accessed remotely by someone and I have the documentation to prove it.

Well, here we go again - Microsoft Vista and its automatic updates, April 17th, 09. It proceeded to update my system (without my permission, I might add) and in the process blew away access to my MS Outlook and MS Office. So I could try to reinstall my Outlook & Office from the original disk (2 years old now) but who knows what sort of impact that will have on my data? Now I can understand that with each one of it's security updates, it may have problems with third party software and hardware on the system, but it is not acceptable that it will cause problems with its own software such as Outlook & Office Suite that I purchased and am legally using.

I have complained about Vista almost since the day I got it. Nothing worked as presented. I wrote to HP to please replace Vista with XL, but after many requests, they told me this was not possible. I am trying to cope with errors built into Vista as many functions won't work. The drivers disappear and my control won't open - with other similar things. It is pure junk.

Your authentication said I had a counterfeit. I bought one for $150.00. It was accepted every time, but now no longer. What the hell is going on? I just want to have my computer work properly.

On approx. 10/14/08, Microsoft notified me of an update to my computer. I clicked on the notice and it was for Windows XP Service Pack 3. I allowed it to download it because I trusted Microsoft's suggestion to install it. The next morning, I could not boot my computer and the update totally crashed it. I was on the phone to Microsoft and they were getting flooded by calls of this sort. Their tech support could not fix my computer. I called Dell and after a long time of troubleshooting, they sent me a new hard drive. I have major important info on my computer and a LOT of software. This matter is all over the Internet that Microsoft has crashed people's computers! This is unacceptable to me and I hope you can do something about the malicious software they told me to update my computer with.

I just purchased a new laptop. And so, it was time to tryout this new Windows Vista. Well, one week into it, I have to say: Shame on you Microsoft. You have just rendered thousands of dollars worth the software and hardware as junk. Who do you think you are to decide that I should have to purchase a new version of Autocad, SQL server and Rockwell PLC programming software. My 250 Gig hard drive is now unusable with Windows Vista and I cant even network my two computers together to transfer files to my new computer.

Early this year (2008) I purchased a brand new Toshiba laptop worth just under 2900 AUD. It came with Windows Vista Ultimate and a whole heap of other crappy programs as well. Since then I have the daily problems of Windows Explorer crashing, the laptop overheating, the system crashing due to blue screen while it is at idle or just a simple task. All together I have 3 pcs 2x running Linux and this laptop running Vista.

Keep receiving notices that software updates are ready to install. However, when I try to update, I get a notice that Service Pack 3 did not download and this may cause computer problems. I tried contacting Microsoft but they want a credit card number so they can bill me for the download. I don't think it's right to send me a download icon and keep it on my tool bar until I pay a fee.

In one of the many Microsoft updates was an update that crashed my computer. I did not get a blue screen, just a black one. After 4 hours online with the technician who could not be understood, he threw his hands up and decided to finish the next day. The Microsoft representatives admitted it was due to the software update, but when the manager called he tried blaming it on Sony and them told me next time I buy a computer, buy one without an operating system...then buy Microsoft's operating system and install it myself!!!!! Yes, I will pay mega bucks for a computer with no o.system and then pay the outrageous amount they charge for their software. I lost my data and more than 12 hours of my time. I won't go into the stress. So now I have the crappy updated internet explorer which does not open the web pages quite often if not as much as 1/2 the time. Microsoft should not make excuses for bad software! I will take the advice of the tech. I will NOT buy a computer with a Windows operating system.

I brought my computer in Nov. 2007 and from the first week I owned it, I knew some thing was wrong. I could not get out on the Internet and I had Aol so then I connected ATT and started paying for that also, thinking that if I had two ISP then I could get one with one or the other. But NO! Everytime I tried to get on the web with the Internet, Explorer, it would say, things like it could not show me the site. And the windows vista would start acting all weird. Just like yesterday, I downloaded ATT and Yahoo, so everytime I tried to open up a program, I would a flat note saying that the program was not taking any messages at this time. Then when I got on the Internet and my yahoo, my desk top and went the whole thing about Setting up my Yahoo account and getting a colored square. I thought I was though by Little did I know I wasn't.

My partner and I purchased two new computers in 2007. One was for normal use while the second was a fast machine that was needed to handle special research tasks. Both machines came with Microsoft Vista Home Premium. I installed Microsoft Flight Simulator FX onto the fast machine. It was needed for research purposes related to my position as an aviation journalist and aviation analyst. While both Vista and FSX are Microsoft products, the FSX specifically designed for Vista, they did not match up. Even a major Vista upgrade failed at one point crashing the system.

I purchased a new computer with Vista (this was the only operating system w/o buying an Apple-was not what I wanted). When I went to use the word program I found out that it is only a trial. After paying $ 800.00 for a new computer I would think that they could at least install a basic word operating system. You have to purchase a seperate disk. How greedy is Microsoft! They could at least fix there defective products (Vista).

Other than IE7 not opening 30% of the web pages i go to and vista not running over 90% of my programs, even those claiming to run ONLY ON VISTA and the fact that MS charges $59 for support and i cannot find anyplace to complain I would like to make MS A DEAL THEY SWAP OLD XP FOR THIS NEW VISTA. THEY SHOULD BE SUED FOR A FEW BILLION DOLLARS OF NOT TOO OLD SOFTWARE THAT WONT WORK ON VISTA. I SHOULD HAVE BOUGHT THE MAC.

Microsoft downloads updates, and shows a box periodically that ONLY offers to restart your computer NOW or, restart later. It is blindingly bizzarre that no programmer at Microsoft has figured out that there should be an option: this update will be implemented when YOU restart your computer..! OTHER software companies have figured this out. Shame on Microsoft--they have become more and more Jack-Booted as time goes by.

I called for some help with word 2007. I spent 20 minutes before I paid $49 for help and was transferred to a jerk. He promptly put me on hold. I waited twenty minutes for him to return. I finally hung up. I tried to reach the same number I originally called for over an hour. I then waited until the end of the day and called back are got a promise of a refund. I will not ever call again and I will try to avoid microsoft.

I have an HP Pavilion dv6000. My complaint is about MS Vista! Why do [they] insist on putting an inferior product on [HP] computer systems! MS XP was pretty good...in fact way better than Vista. Vista doesn't work with nothing! All my software is useless, explorer shuts down many times even while searching documents saved.

Microsoft Office and Microsoft Word insist on making the first letter on a line a capital letter, whether I type a capital letter or not. Even when I go back & manually change the capital letter back into a small letter, Microsoft products change it back to a Capital letter.

Message: I made a mistake - On my home PC, the other day, Microsoft asked if I wanted the Anti-virus update; and I said yes. [Mistake] I have another anti-virus program that I like; but now I am getting the MS Anti-virus pop-ups, plus it will not let me see my Task Manager, and the default homepage web screen is the MS Anti-virus page. How do I get rid of the MS Virus Alert? This is the message I sent to MS three times. Their response is that I should look at their product. I do not want their product. I have another.

In December of 2007, I purchased an Apple I-MAC computer and with it the 2004 edition of Microsoft Office for MAC. The packaging for the 2004 edition indicated that if I sent in a copy of my purchase receipt, UPC code etc. They would ship me an upgraded version of Office 2008 for $8.00. I complied with the request and sent off the necessary documentation immediately. On April 3, 2008, I received a letter from Microsoft indicating they were in receipt of all documentation except for a copy of my sales receipt. They indicated that if they did not receive my sales receipt within 30 days they would not ship out my upgrade.

I just wanted to tell you how much I hated Vista Home Premium, and struggled with it for over 2 years. I could not take it anymore, so I upgraded back to Windows XP. Now it runs better, less problems, easier for me to use, as I am a self taught PC person who has learned a lot, but Vista was bad as far as I'm concerned, and I know many others agree. Too many bells and whistles that are not needed.

I Contacted Microsoft regarding an invalid product key [0x80180114] message received from their product update site. I have used this product for years without any problems until now. The update site will not allow any updates because of this error. I was informed that the product Key I have is valid however, support cost $49.99. I informed them, I do not require support they need to make the necessary correction so updates will work for my product. They informed me again that a charge of $49.99 is needed to have support fix the problem.

Tried to order MS Office Standard 2007 upgrade online. Discovered by accident (i.e. the company was not transparent about this, they merely make the site boot you out without explanation) that: a) Canadians do not have access to the upgrade, but instead must buy the entire package again; and b) Canadians pay 35% more for the entire package than Americans (despite our currencies being at or close to par for several years now).

I bought microsoft Vista installed on a Dell computer last November (Insperion 531s

Damn you, for making the current (2007) version of Word incompatible with earlier versions! I spent a lot of time (about a year) preparing a document in Microsoft Word 2007, and yesterday sent it to a bunch of addressees. Today I find that it cannot be read by earlier versions of word, without some sort of special fix!!!

It appears that Microsoft's new VISTA Program is not performing up to snuff. I notice that Microsoft is now advertising there new Microsoft 2008. And some computer companies have begau making new computers with Windows XP instead of the all fantastic Vista. I have a laptop that beeps at odd intervals. When it came time for HP to send me the packing material , so that I could send them the laptop for repair. They somehow managed to an address, that I no longer live at. This after I have repeated times changed my address with them.

On january 12, 2008 i purchased the the microsoft office ultimate steal 2007@ $59.95 and paid for the downloadable version and I also bought the DVD for $12.95(never received in the mail). I recieved a confirmation and was given an email with the downloadable version attached inwhich I attempted to download but once the installation of the download began it immediately said that my computer did not have the microsoft windows XP sp2 to complete this installation.

The game console will freeze up during play, and it seems to scratch the cd's after some play time.

I purchased a new computer from Best Buy on 05-02-07 it came preloaded with windows vista. The program was impossible to use,after many weeks of dealing with support groups in India I was directed to E-machine corp. who sent out a new CD to reload Vista home premium. I again experiencd problems and continued to work with windows support- to no awail.The suport group said it was e-machines problem since they loaded the program on the computer,e-machine said it was a bad program made by Microsoft and that they should offer a fix.

I recently purchased a new computer, and unfortunately, it had Windows Vista installed on it. I have difficulty telling about all of the problems I have had with Vista. (When I boot up, it takes me to a page to create a new user, when I never requested it!) It only allows me to use their Internet browser (I much prefer Firefox), and on and on! Anyone else out there that's had problems--what did you do to rectify?

On November 27, 2007, I downloaded Windows Vista Home Bisic program at a cost of $99.95 which was paid for on my Debit Card. I had previously run the the Microsoft Vista test program on my Dell computer, which has Microsoft XP. The test indicated that Windows Vista would work on my sysrem. This has not been the case. Initially, Windows Vista blocked all of my programs, files and data saying ACCESS DENIED or Protected Mode:on or A required privilage is not held by the client (whatever that means) Through numerous hours long calls to Microsoft Support, I have gained access to a very few programs from my Windows XP; with very little hope that I will ever have unfettered access to all of my programs, files and data.

Windows Vista is nothing but a piece of junk. I always get a "not responding" when trying to do anything. For the cost I should not have any trouble with new equipment. Since the day I brought this computer home with the Vista operating system I've had nothing but trouble. Spent 12 hours yesterday doing a restore and re-downloading my programs, thus losing a lot of my pictures and documents. I would like to down grade to XP-64 but would cost me money I don't have. I would just like to have software that really works. I never had this trouble with Windows Me or my XP on my laptop. Microsoft should do a recall so people can get this fixed at their cost.

I purchased an eMachine computer a few months ago that included the new Vista OS. Unbeknownst to me, the Vista OS is incompatible with my ISP and neither Microsoft or eMachines is willing to do anything to fix the problem. I first tried to work with Charter Communications (My ISP) and they tried everything to get it to work with their current Internet technologies. They finally conceded that they cannot help me until Microsoft sends out software to ISP's that will fix the incompatibility issues.

I am making a complaint in general to Microsoft's absurd practice of forcing people to purchase their new vista software; When I purchased a Dell Leptop this June, I was told that I NO LONGER have the option to pay for a previous version of software and will be forced to accept the new version of software per Dell-Microsoft agreement. This is high way robbery! Why am I forced to buy something I do not want and do not know how to operate? Has not the supreme ask Microsoft to behave themselves, else they would be consider a monopoly yet again?

My complaint is about the windows program. There were programs in my computer, that I'm now been retricted from using. For example, I have sonic stage music stored in my computer by Sony. Since I installed the windows vista premium, I can't use these programs. I must go on as a administrator and, the program always cuts off and, I'm been told that you will investigate the reason why this happens. I have a vast listing of times my computer turns off on its own.