Microsoft Reviews

For the past two years, I’ve struggled with an ongoing issue with Microsoft. Recently, I spent about 10 hours discussing this with indifferent support staff. While they quickly charge my card for the annual subscription, their payment processing is flawed. After my wife changed her credit card, somehow, they still charged us the fee and applied it to an inactive account.

They upgraded my plan and cost without talking or communicating with me in any way. I was just notified that my plan was upgraded from basic at 69.99 to premium or whatever they call it @ 99.99. They hide and change info without communication. Do not use or buy.

I have been having problems with my Microsoft account for years. At first I tried talking to the regular call line, then supervisor. Now can't even call a human. At this point I am ready to give up on Microsoft and everything screwing up everything I have that depends on it.

Avoid MS Windows 11 machines. Unscheduled updates can take up to an hour, during your work day. Our staff wastes countless hours down waiting on updates. We're done with Microsoft after 30 years of use. Co. has turned into crap.

The worst company ever, the customer service is very, very bad. You pay money for products, and they don't work. Microsoft has someone call you from another country who speaks English fluently, you can't understand them, and they can't understand you. It is a lose-lose situation. You may end up hanging up, yelling at them, or being transferred to someone who does not speak or understand English. A class action lawsuit needs to be brought against this company. They are scammers. You pay for a service or product that doesn't work, but they constantly take your money.

Learn Linux, you might struggle at the beginning but you will waste much less time than using a Windows 11. The program is glitchy, crashes. Microsoft tried to lie to me and tell me there is something wrong with my CPU but I've tried several CPUs and it's just windows OS that is breaking everything. What an absolutely terrible experience. Microsoft takes no responsibility.

I kept getting the message, "Your one drive is out of space." So I bought a yearly subscription to Office 365 with 1 TB of space. Now all my one note pages that were on my Samsung phone are completely gone, gone, gone! Also, there is no One Drive recycle bin available to me nor is there a OneNote recycle bin! Thanks Microsoft for taking my money and making things worse!!!!

It's absolutely ridiculous when you purchase a game and play it to then be told multiplayer is disabled when I am trying to play by myself but I can't because I have to pay 20$ to play a game offline after already paying 20$ for the game itself. What the heck. I'm done with Microsoft if I can't even play a single player Minecraft world without paying 20$ a month after paying 20$ for the game. It should be illegal. I paid 20$ and cannot play unless I pay 20$ per month for a game I plan to play in single player.

MFA Account Issue: Ticket (**). I was locked out of my Microsoft Office 365 business account. The lady who helped me with this ticket was not helpful at all for the following reasons:

My laptop shows "Bitlocker" when I boot it. It asks for the recovery code to remove the Bitlocker. I logged-in on another computer and found the locked laptop with the serial number. When I clicked on the lapped computer to access the recovery code; it only showed me computers that were not the Bitlocked one... time to but a Google Chrome book! Suck it Microsoft!