Microsoft

Microsoft should not ban people without reason especially when they just spent hundreds on games. There is no reason as to why and on top of it all you can't get any help at all and everything is online where automated answers don't help at all. No wonder people enjoy Playstation platform better! You can't just ban people without cause or reason. That's unacceptable. I would like to have reasons and proof otherwise legal action taken with all purchases.

I brought ring battery and solar panel from Ring Website. I paid in US DOLLAR, but they return it to me in CAD DOLLAR!

When I started using Windows operating system back when Windows 3.11 came out. I mostly saw incremental improvements that benefitted Windows as an operating system. Then as Windows 8 came out and subsequently Windows 10 and 11, I saw a change in what Microsoft considered an operating system. It became much more involved in pushing an ecosystem built on purely Microsoft software and services. Even making it more difficult to change to a third-party web browser. But also collecting a lot more data on its users. The once basic platform to run software has now become its own intrusive and bloated install filled with stuff many users do not even want. Some of it you cannot even uninstall, and also mostly forcing you to use a Microsoft account whether you want to or not. It's even worse than the old days of Internet Explorer where it mostly was the only browser usable.

I purchased two subscriptions for premium game play and neither were applied to my account. The money was paid but no benefit derived. After two different phone calls totalling nearly an hour which included transfers to five different people, the problem still could not be resolved. I asked for a refund of my money and was told they couldn't transfer me again because the "queue" was full. They supposedly will call me. I believe their customer service model must be based on the theory of transferring until the customer hangs up.

I have been blocked from my business account due to nonpayment as the checking account changed. I have been trying to reach out to any customer service agent that can help and it's so hard to talk to live person. I have been dealing with non support for few days and my business is being affected. They are no help, despite being an online product service.

Microsoft Edge/Microsoft Updates are forced on most laptops/desktops. I have tested and proven that Microsoft Edge raises laptop/desktop temperature 30 degrees. While installed and playing a game, my laptop temps averaged 97 degrees. After deleting Microsoft Edge and its related properties as well as suspending its updates, the same game ran at 60 degrees. Edge runs in the background even when closed, as well as Phone Link. The increase in heat would damage your system, if playing resource intense games. Microsoft Updates/EDGE should not be forced on the consumer for this reason.

Called for help with low brightness of display 5 days ago. 3 days, and 4 techs later, I discovered it was my monitor causing issues. They never asked me to check that, or did so themselves while they had control of my computer! During that time I had techs update, download, and destroy my Windows 10 operating system. 2 days ago I was sent to a "level 2" tech, and over the course of the past 2 days, I was advised to do this, and check that, and the tech taking control of my desktop PC 4 times, and finally advising me of many problems with my system, and PC, which did not exist before the first tech touched my Computer.

My son made an unauthorized purchase yet when I called Microsoft to try and trace his purchase they would not help me so they were basically being accessories to my son committing fraud. And he is a minor too besides so I as the parent was trying to figure out whose credit card he used and they wouldn’t do anything!! Instead the guy tried to tell me how to parent my child instead of helping the situation so my son got away with fraud and Microsoft is ok with people stealing from them too apparently. So minors get away with stealing credit cards and making unauthorized purchases online. This state is ridiculous and so is bail reform. Microsoft does not care about their customers.!

I purchased 3 Microsoft surface tablets for my children. Pro 4; Pro 6 and Pro8. They all broke and gave issues within 1 year and had to be returned. The Pro 4 tablet did not offer a extended warranty plan and after paying almost 600.00 for the tablet it is now holding a trade in value of 6.43. Even if it worked, the value is on 45.00. My Fire HP which I paid less than 300 for has had no issues and is now 4 years old. It has out lasted and outperformed Microsoft which seem to be a complete RipOff to the consumer. Buyer BeWare: Do Not Buy Microsoft!!!!

I have used MS for years but I think I may have to change my view of the world. It doesn't seem to me the MS cares about retaining their customers anymore now that they have the Lion share of the market! Since I changed my 365 from the US region to the Latin American region, at MS request, I have had nothing but problems! Everyone at MS talks a good game. But nothing ever gets resolved. I will be moving all my One Drive to Google Drive.