Microsoft Reviews

They say they are open 24/7. This is obviously untrue. I have been attempting to get someone on the phone for 12 hours only to speak to a bot. I don’t have a cost to the business product so I do not know what my bill is due to no disclosure. Extremely disappointing.

Spent 25 Minutes trying to use "self-service" tools for an issue related to I'm trying to fix a simple Teams calendar issue. MS is not recognizing any of my sign in options. Tried calling their 800 number but got caught in endless loops and then had them disconnected. Finally, after 46 minutes reached a live person but their job was just to redirect me to the team that will create a case to solve the access issue. Then it will be another person to resolve the original Teams issue. No direct numbers available to call them so you are at their mercy. Nothing to tell you about wait times, hold times etc. The last time I had a MS issue it took me about 17 hours over a 4 month period to solve that issue. Tried to provide feedback via the app they suggested but the link was broken. I would not be a customer except for the fact that I have clients who use them. Extremely frustrated and disappointed.

It took at least 10 minutes of ignorant AI to reach a unqualified tech. I then was told that I'd be transferred to a level 2 support and sat on hold for another 5+ minutes, when the call was disconnected. Microsoft's AI is tech and human support is BS!

Never get Barclays Xbox MasterCard! They will never honor their reward points! I got this card because their console direct me to their page to earn points while gaming! I got the card and used to buy a single item with promise of using their introduction points 6000. The purchase was 3800 applied points to purchase! Guess what, you got to pay it Cash! Used Barclay bank redeem page to make the purchase. Not I'm stuck between Xbox AI support which doesn't exist, Barclay reps which are clueless or don't want to help at all. Called even Master Card which is part of, to no available! Avoid, avoid at any cost! All support was overseas! This is ridiculous!

If I could have chosen ZERO stars then I would have! Microsoft does NOT offer live support to home users. They only care to pad their wallets and give the time of day to business accounts. This is horrendous and absolutely lack luster customer care and support. When I have an issue with an Apple device they may keep you on hold for a while but at least they haven’t completed neglected their everyday consumer. Just one more reason Microsoft isn’t worth anyone’s money anymore!

Almost monopoly in WP game, which shows. They don't give a.... about you. Can't get a hold of anyone when needed, expensive, no other options,... program. Will get Google next year! What a complete embarrassment!

They charge you from your credit card 95 $ for no reason. And never received a call from customer service. First they said 5 dollar payment to chat with Microsoft IT expert and then payment got deducted was 90$ and then 5$ when I tried to reach out to the customer service, actually there is no any service it's just a way to scam people hard money. Don't ever use their app or websites.

I was charged $5.00 and sent to him. He said he could not help. He became irritated when he had to wait for me to try and resolve the issue. Very poor experience. I could have called the wall and received more help.

I was flagged on GitHub, a subsidiary Microsoft, for bullying and harassment, based on evidence tainted by report bombing from individuals who displayed the same and worse behavior. I submitted a reinstatement request and was met with two responses, neither of which were completely manual, one of which even linked the repository where the evidence of the other side can be found and was clearly not human reviewed. I tried contacting Microsoft on the Better Business Bureau website and they denied their ownership of GitHub, against all the evidence that begs to differ. I'd like Microsoft to own up to their deception and at least have a human review my case and prove that it was with a response on the ticket that is manually typed by human hands. My GitHub ticket number is #**.

I don't I've ever used a more useless and frustrating platform before. I was excited to see the various resume templates that were available. DO NOT USE THEM. Even just copying and pasting the information from my outdated resume took over two hours. The formatting is set in stone and any little change you make will through your entire document into disarray. I tried to get rid of an awkward huge gap under of my paragraphs and I couldn't; I tried to delete the space and all of a sudden the order of everything changed, there are overlapping text, and information was deleted. How is that even possible. Once I have my resume I will be promptly cancelling my subscription with Microsoft and I will never be using it again. Not worth the money, stress, frustration, and time.