Microsoft Reviews

Terrible service! Impossible to buy! Only subscription and expensive at that! 100 verifications! They ask for serial numbers of computers - this is complete nonsense! It's a terrible and complicated dashboard. Word - does not work (I can't edit or collage)!

I have a subscription that I am being charged twice for. While calling, an automated message states it can share the information I give with other countries. Customer service kept asking if I had 2 accounts, and I kept relaying that I do not. This has been going on since August. The rep told me to dispute this with my bank. Microsoft is committing fraud and refuses to look into this.

Can't verify my email... I can answer literally every question. But can't verify through no fault of my own. My number was given away by the cellular company while I was deployed and now I cannot use the account or play the games that I paid for. But thanks for telling me I can always open a new account and repay for it! Great idea Bill Gates. How about you send me the money and I will gladly do that.

I am closing my Hotmail account since Microsoft has taken over. What a headache this has caused. When they first switched over I lost very important emails that are gone which made me have to start over on several accounts. Now I am locked out of my email account! OMG. You don't know what you're doing!

Microsoft is making it extremely difficult to 'freeze' updates on its Office 365 product. Normal industry practice, made essential by recent Microsoft lack of quality control on updates, delays installation of all but extremely critical security updates to a product until enough time has passed to allow the community to identify any significant flaw in a new version or product update. Microsoft makes this extremely difficult since they (a) seem to release patches to Office 365 every 2 weeks or so, and (b) will not permit their auto-update tool to be paused, configured to only check manually for updates, and (c) Will not permit the auto-update tool to be configured to a less volatile update channel. I have been through the Microsoft Support cycle on this issue without adequate resolution.

17 years been saving game clips, Xbox decided to remove my saved clips without telling me. Just someone over there at Microsoft. Please return my game clips Or I will be asking for a Refund for seventeen years

Always liked and trusted Microsoft - until now... You have got to be kidding!!! My admin rights were changed without my knowledge, thereby making it impossible for me to access my own account! That's very troubling!!! Additionally, your ridiculously obscure and fragmented support protocol has made it impossible to resolve this. I have been unable to effectively connect with your Data Protection Team... weeks of back and forth phone calls... messages left by reps canot be returned... the misspelling my email address has your attempts to reach me go unanswered.

Windows 11 is the worst OS! In my opinion, it's Vista's little sister. Yesterday, a very important document in my personal vault disappeared, and I know I didn't delete that document. Today, an important accounting folder in my personal drive disappeared, and I know I didn't delete that folder. Microsoft, your OS is sloppy and destructive! Your company doesn't even deserve a rating of 1.

I've been using Microsoft since DOS and all has gone well - except lately. Microsoft always delivered products that were useful. They worked to constantly improve them and the improvements made sense - until now. Now Microsoft is shoving things down our throes, things that will generate money for them. They don't give us the ability to deny what they are forcing on us. I don't want to have to pay to back up all my data on their cloud. I already have a clod backup that I can control and am very happy with. And as for AI - I have no interest in climbing on the band wagon. Then there's all the problems they've caused with their upgrades. Microsoft is starting to act like Boeing - money first, quality later. Where is Gates when you need him?

On September 29th, my Microsoft account was hacked, and fraudulent charges totaling $155 were made. The hacker purchased Xbox and Microsoft gift cards ($60, $45, and $50 respectively). I promptly reported this incident to my bank, and they initially refunded me and disputed the charges. However, I was shocked to find that Microsoft apparently provided "proof" that led to my bank reversing the credits. It's obvious the gift cards were cashed because someone stole money from my account. Yet, Microsoft clearly failed to investigate who actually redeemed these gift cards or check the IP addresses involved—none of which were linked to me. Despite this, I am now being forced to pay for fraudulent transactions I did not authorize.