Microsoft

Things have been fine. No problems with anything. I am satisfied with Windows defense. And because it's free, I'm very happy. It fits the bill. I can depend on it. My choice is Windows Defender, always.

Windows Security is a free part of Windows Microsoft and appears to be doing the job. I have had many other Anti-virus programs that I have paid for and have had issues. It just may be there is no issues with Windows Security because it is from the same people who developed Windows.

A lot of companies out there sell computers but the Microsoft store inside Danbury Fair Mall in CT is by far the most professional and greatest staff I have ever experienced. The Microsoft company is professional and great as always and best customer care service.

It is extremely light and compact. I wish there were customer service that was comparable to the apple. The screen is bright and easily readable, and I would make a lot more use of some of the features if I could get a contact for customer service to help me.

That a huge corporation like Microsoft would see it as fitting to withdraw person-to-person on phone support is appalling. I have Windows 10 and Office 2019. There is a glitch in the software that is impacting on my ability to print from Word. Copy the document to Google Docs and there is no issue. Microsoft Help is abysmal - time consuming and no relevant answer. I have had to spend $250 via two competent computer technicians and issue remains unsolved so far. This should not be the case for a product that Microsoft is responsible for. A company that’s states the outright lie that shifting to online help will Make it easier for the customer is appalling. Would no longer recommend them Or their products. A company is only as good as its post-sale customer service, which for Microsoft is NIL!

Microsoft forces me to use pw to log in. As soon as I login, Bing automatically loads in. Slows down my PC with unwanted microsoft software running in the background. Filed complaint with BBB to which microsoft refused to correct. No matter what I try can't solve the problem. Will never buy microsoft, Hewlett Packard or Intel products again as they are all responsible for my headaches. I have no privacy whatsoever as microsoft owns my pc. Corrupt, dishonest company, stay away for your own sake.

To start off, I’ve had a bad experience with Microsoft so far. I switched from a Mac computer to a Surface book 3. From the start of getting my surface book 3 I’ve experience issues with a notification coming across my screen constantly stating that it has been detached even though I didn’t click the detach button. Furthermore, my computer consistently shut on and off. Now my computer refuses to turn on. I also find it difficult when scheduling an appointment for repair. I would say this is one of the worst services I’ve had at Microsoft. I probably will not recommend anyone to purchase a Microsoft product. I won’t even purchase another Microsoft product.

Every time there's an update it ruins my computer. Everything has to be reset; programs, sign-ins, etc. It never fails; they always fail. I'm going to an alternative. Microsoft wastes a lot of my time.

I have tried 6 days straight to get issue fixed with my very old live.com account and have been unable to get any help. I do not know password, and cannot do anything to fix account because I don't know it.

I have a unique situation and need to speak to a person. There is NO ONE. Everything is self help online. So is this now another business that has let all their employees go and the computers are running the show? Between self check-outs and self help customer service, where are people going to work? Terrible!!!