Microsoft Reviews

Been about 2 weeks trying to get help with 2 errors I am getting while trying to install update. 1 is there fix to the Oct. update **. 2 is installing manually from the catalog that are missing (never showed up in normal Windows update). About 7 people, 2 of which were 'floor supervisors' more on that in a minute. I have had nothing but my time wasted, lied to, and ignored. Can pretty much summarize all the chats (no phone support). The same repeated scripts, same excuses. Troubleshooting steps don’t work (I tried them all before contacting support) but yet they will only repeat the same steps and lie that are repeating or doing a script.

I have used Microsoft advertising for my website for a few years. Recently I was banned and my account was blocked. I asked why and they can not tell me I called and emailed multiple times wasting many hours of work time to speak to unhelpful staff at Microsoft. I say unhelpful as they simply could not tell me why other than a violation of the Microsoft Advertising Egregious Policy? My ads haven't changed in years so I am lost to how I violated their policies. Researching the Microsoft Advertising Egregious Policy looks like MANY people get life bans for unknown reasons reasons. Avoid at all cost. Total waste of time and money.

For Microsoft, it works 90% of the time, but when things go wrong - especially when small companies like mine are trying to get support. You can only go through the portal, and when you call, they tell you that it's in queue and someone will call me...they never do. We also have a ticket open since July and it's still "waiting to be assigned". We may be a small company at 500 employees but when we lose a functionality, it makes a significant impact. I guess this is why people move to Google Workspace.

Terrible. Trying to simplify my subscription to something less and cancel one of TWO subscriptions they have been charging me for. Weather Chat or someone in India, can't get help - they don't know, pass you on to another group, push you constantly to the web when you need to talk with someone. Don't know of another large company that is worse. It's stunning.

I don't even want to give a one star. One-Drive is acting like one of the worst viruses I've ever had. Set up 2 computers this week and it synced them - I NEVER want my computers synced with anything. When I hit "save" it's saving to one drive and won't let me disable that. When I tried to disable it then it gave me an inaccessible error and I lost over 100 hours of work. I called in for assistance (only took 4 hours to find a human contact), went through the issues with him and he tried to sell me yet another Microsoft product. Finally he said he would have a tech call me but, in fact, it was him that called me trying to pretend that he was a tech then tried to sell me a product. I told him he wasn't helpful and hung up. He called me back and when I answered, hung up on me, then did that again.

I have spent HOURS trying to remove myself from a family group that an abusive ex of mine has control of. 30 years of video game purchased because Microsoft's policies empower manipulative monsters to control ADULT profiles. Buy your games from Steam. They let you share them with more people anyway. I've had Steam for 30 years and I've never gotten off the phone with them pissed off. Just got off the phone with Microsoft and I don't think I've ever been more pissed.

October 2025 update sucks made it much harder to do anything on the computer. You have to bounce around and look for more options when they were right there in front of you before. Why do you guys keep screwing it up?

Price gouging gamers is retarded, especially with pirating being an option or even just switching to PlayStation or Steam, I don't know why Microsoft wants to kill the Xbox when it means so much to people, but I will not be paying for Game Pass.

I purchased an Acer laptop. It says that it comes with 4GB. lol. I only have Adobe installed. It's 1.85 GB. Microsoft pre-installed software that I can't delete. Microsoft forces users to use all Microsoft programs, by pre-installing them. And not allowing users to delete them. Bing and Edge are all Microsoft products. Microsoft is a monopoly! I'm stuck with a useless P.O.S. that can only surf the web and use Adobe. 😫. I contacted Microsoft and was advised to purchase more memory.

I paid for my account at Office 365. I am locked out because someone changed my security phone and password giving them my account. Or a virus in their system. Microsoft informed me my information does not match their information so they locked the account from me. They inform me I have to wait 30 days before they decide if I am the owner of my account. Something rub you wrong about this? My contract was for a year. It was recently opened. So I can't get my Outlook mail. The only thing I can think to do is go to my bank and ask for a refund from Microsoft. Maybe that will wake them up to who paid for the account. My desktop used the Microsoft data to sign in so I can't sign in to my property. I can't get into my computer.