Microsoft Reviews: Pros & Cons

Page 9 Reviews 1240 - 1440

JimWarrington, OTHER

Reviewed June 3, 2007

I purchased Windows Vista Home Premium. This has caused me to waste some 100 hours of time to date, attempting to do simple tasks which should be supported. For example, I can create and save a file, but this becomes invisible to Vista meaning that I can perform no work on it.

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JoanneClarksville, TN

Reviewed May 8, 2007

When we were purchasing our next computer, we requested that the operating system be XP Pro. No said Dell, you will get Vista and like it! Well, we got it, but we do not like it. We have called with question after question. Request after request. This does not work - that is not compatible. For example, our spankin' brand new Sony DVD recorder is not compatible with Vista. Dell says it is a software problem - call Sony. Sony is aware of the problem but has not yet developed drivers for Vista.

Also having problems are H/P printers, Quicken, Olympus cameras (Camedia software),Roxio,
Sonic DVD software Symantec Anti-virus, Adobe update mgr, even some Dell installed programs that CAME ON THE COMPUTER will not run with Vista! Go figure! Dell's answer to this is :Buy more Dell stuff! Buy XP Pro and install it yourself (we could) - for $299 (We won't). At least now they are allowing XP to be put on the computers. When we first contacted Dell in late March, they said no, it would violate the warrenty. We are totally disgusted!

We are at the point of wanted to take a sledge hammer to this thing. My husband often writes performance appraisals at home for work - but Vista is not compatible with form Flow software. I use the computer for charity work with ebay - but can't print as Vista refuses to recognize our HP printer. We are stymied as to how to turn this piece of cow pie into a planter!

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MichelleOak Grove, KY

Reviewed April 25, 2007

My husband and I purchased Windows Vista...At first it worked fine...After about 2 months...One day we went to do some work on the coumputer and I have a page that pops up saying that my Windows Vista has expired...Well I call Circuit City Online smf this is where the circle begins...They tell me it is not their problem to call Microsoft or Digital Locker and I did and both told me Circuit City would be the ones to help me...I call Circuit City back and they tell me that they have no record of my husband ordering....

In turn my husband simply and nicely says well I have the bank statement that shows I purchased the software with you and the date and whatnot...They became very rude with him and hung up on him...We have never received anything in the mail as far as software or telling us our product key or anything along those lines...Here I sit with a no answers nor help.

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BethPasadena, MD

Reviewed March 21, 2007

My husband loaded Windows Vista onto my HP laptop. Immediately we had problems with the mouse cursor jumping all over without the touchpad being used - it would scroll pages automatically, open programs, shut them off, exit a word doc I was working on, etc, etc. I called tech support, they said this is a user friendly option built in and they can't turn it off, I will have to deal with it. Two days later, my laptop completly froze and shut down and would not ressond to anything. I called tech support again and over the course of about 5 days, was on the phone nightly with different techs for hours at a time. I could never get the same person and so each tech would ask me to do the same things over and over to verify it's been done before. They verified numerous times that my harddrive had been completly erased. It will not even respond to the backup Windows XP disks that came with the laptop.

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LeonGig Harbor, WA

Reviewed March 7, 2007

I purchased a new computer with Windows Vista Installed. Since I purchased the computer The Federal Government has banned the purchase or upgrade of Windows Vista. When trying to contact Microsoft for support as (90 days per an article on Microsoft Web site)they told me that the agreament they have with computer manufactures is that that the manufacturer will fix the problems. I told them the manufacturer could not get the problem fixed and the told me for $49.95 I could talk to a service tech. Microsoft released a product that was not compatible with other software with lots of bugs.

I am unsure of how much software I am going to have to replace to use my new computer.

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PatrickPoint Richmond, CA

Reviewed Feb. 6, 2007

Downplaying compatibility issues of the new Vista Operating systems to the general public. I spent the better part of the day installing, removing, performing system restorations and then reinstalling the new Vista operating system to get it to operate on my relatively new, HP dv9000t laptop computer. After all was said and done, I had to remove about several significant programs. More importantly, Vista left me without the ability to sync my Palm Treo 700w Smartphone because the Active Sync does not work with the new Vista program.

Microsoft wanted us, the average consumer to rush out and buy this incompatible operating system without any significant insight or concern about compatibility issues. I spent most of yesterday morning on the phone to Microsoft tech support who could not aide me in my problem. I installed Vista upgrade and it was not compatible with a Data Security Suite had purchased from HP.

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