Avira Antivirus

The software did not work. I ask for a refund, which they say they do, He became nasty and said I was a piece of **... Then kept called with abusive messages. This is a terrible company and I would never use them again.

This is junk. These people need to get a new job because they are horrible at what they are doing, if they were working in the real work they would be fired! Had a problem. Tried to change my email but the email I use initially got hacked so I changed it. They said I could never change my email and I paid for this crap!

Program sometimes doesn't boot with computer. Uninstalled/ reinstalled. Continued to happen. Wrote detailed account of what happened to support. Response was asking questions I had already detailed in the explanation. Pointed this out in the response I sent. They did not respond back.

Please forgive me, I have never been a man of many words. However, your software is an excellent addition to my internet experience. It makes life a lot easier for me. I am a senior citizen and 9-11-2001 survivor. I broke both hands and all of my fingers. That is not including the other 47 bones fractured and broken in my body. Thank you for your great product. - Jose **.

Bad customer service, bad product, automatic payment deduction.

30 year history: Had paid Norton AV until tired of paying, so went to AVG Free. It worked well for a long time then started having problems so went to Avast Free. It worked well for a long time then started having problems so went to Avira Free. It worked well for a long time, now it fights with Zonealarm. A while after I'm not using my system something initiates a "Workstation Setup" that tries to communicate with C:\Windows\System32.. and Zonealarm throws up a Suspicious Behavior Warning. Days later I discover it is Avira doing it, and when I check "Remember this setting" and hit "DENY" it continually throws up more, until it tries other files to get into. No way to discuss this with Avira and no online help on this subject. Completely uninstalled Avira and reinstalled new results in same thing. It acts like it's their computer not mine. Now Avira OnDemand File Scanner is doing the same thing but at least it tells you it is Avira.

Multiple viruses and malware. I had to get HP SmartFriends to get rid of all the malware and garbage it didnt catch. VPN comes on and off whenever it wants. If you log out you have to reset your password every time because it won't take your password. Called them multiple times about it, and girl acted as if I was bothering her. Even asked to get off phone to get to other customers when my issue wasnt resolved. Sent some email that had nothing to do with issues and had to call again, was on phone for 45 minutes till I just gave up. Also cell phone app eats up battery in background. Very expensive to be as useless as it is. Even uninstalling it from computer is troublesome. STRAIGHT TRASH!

This product behaves exactly like a virus. It sucked up my processor speed, it installed over 100 entries into my registry and removed my administrative rights. It took over an hour to remove every little bit of that stupid program. And some of it is still on my computer, I just had to go into the root and make it inactive. DO NOT INSTALL THIS "ANTIVIRUS".

I have a paid for version of Avira Antivirus software but keep getting an Avira messages popping up on my desktop telling me to update software. However, when I click to update the software then I get to a page suggesting I need to buy another product for £21. I had one today about Firefox, which is free so why should I pay £21 to update it. No clear instructions about blocking these messages.

I hope someone does come to this site to look at reviews before wasting their money. I wasn't as fortunate. I had used the "free" version of Avira and had a problem in September, 2018 and was talked into paying $212 (and some change) to remedy the situation. This month (March, 2019) I found that I was no longer able to scan and contacted Avira. They informed me that my system was corrupted and that in order to remedy that I would have to pay either $300 or $400 to remedy that situation. I am livid and found that the technicians are demeaning and rude, no matter how many times they called ma'am. Save your money and keep your blood pressure in check. STAY AWAY!!!