Avira Antivirus Reviews

4,888,580reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Avira Antivirus

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Avira Antivirus develops cybersecurity software for personal and business use. Its products include antivirus protection, identity security and system optimization tools. Avira features real-time threat detection and online security solutions to safeguard digital environments against various cyber threats.

Pros
  • Effective in removing malware
  • User-friendly interface
Cons
  • Inadequate customer support
  • Difficult uninstallation process

Shop with confidence

Compare with top companies

Avira Antivirus Reviews

Filter by Rating

  • (4)
  • (1)
  • (1)
  • (4)
  • (18)

Popular Mentions

    How do I know I can trust these reviews about Avira Antivirus?
    • 4,888,580 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Avira Antivirus?
    • 4,888,580 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServicePriceMaintenanceStaffBillingRates

    Reviewed March 28, 2025

    Avoid Avira as there are many better programs out there. I had the free version of Avira for a few months. I was a bit annoyed with the occasional popups but dealt with it. I then get an offer to upgrade for free for 60 days. Okay. After I completed the upgrade application and gave them the credit card number (they said my card won't be charged until after 60 days) I rebooted expecting the upgrade to install. Well it never did. When I redid the free upgrade process they now wanted my credit card number again which would be charged immediately. I had enough.

    I contacted customer service via email (they have no live support), and the representative I had to deal with spoke little English. His "solution" did not work. I then requested to CANCEL my upgrade. It took three more emails before he understood I wanted to cancel. Even then he kept saying "no worries". I then decided to DELETE the entire program. Even then he did not understand what I wanted to do. Finally I think he did but I will now have to monitor my credit card to make sure it does not get charged. The rep then said he will close our discussion and he will send an email with a link to rate their service. Well I got the email and the "fake" link did not go anywhere. It was a horrible experience all around. If I could I'd give them ZERO STARS.

    Thanks for your vote!
    Customer ServiceSales & MarketingPrice

    Reviewed Dec. 4, 2023

    Wow! Before I discovered and installed Avira.com, my Android cell phone was besieged by constant pop-up videos, redirects and ads despite blocking them. A computer store recently quoted me $150 to remove phone viruses and malware. Now, thanks to the FREE Avira scans and cleaning procedures, my phone is CLEAN and EFFICIENT AGAIN IN MINUTES! THANK YOU, AVIRA!

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Antivirus Software delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Customer ServiceRefunds & PayoutsMaintenance

      Reviewed Oct. 29, 2021

      The software did not work. I ask for a refund, which they say they do, He became nasty and said I was a piece of **... Then kept called with abusive messages. This is a terrible company and I would never use them again.

      Thanks for your vote!
      Customer ServiceRefunds & Payouts

      Reviewed Aug. 28, 2020

      This is junk. These people need to get a new job because they are horrible at what they are doing, if they were working in the real work they would be fired! Had a problem. Tried to change my email but the email I use initially got hacked so I changed it. They said I could never change my email and I paid for this crap!

      Thanks for your vote!
      Customer ServiceTransparency

      Reviewed April 20, 2020

      Program sometimes doesn't boot with computer. Uninstalled/ reinstalled. Continued to happen. Wrote detailed account of what happened to support. Response was asking questions I had already detailed in the explanation. Pointed this out in the response I sent. They did not respond back.

      Thanks for your vote!
      MaintenanceStaff

      Reviewed April 4, 2020

      Please forgive me, I have never been a man of many words. However, your software is an excellent addition to my internet experience. It makes life a lot easier for me. I am a senior citizen and 9-11-2001 survivor. I broke both hands and all of my fingers. That is not including the other 47 bones fractured and broken in my body. Thank you for your great product. - Jose **.

      Thanks for your vote!
      Customer ServiceSales & MarketingOnline & AppRefunds & PayoutsBilling

      Reviewed March 15, 2020

      Bad customer service, bad product, automatic payment deduction.

      1. From the very second I downloaded the antivirus they took over my computer. They become your default web browser and it’s so difficult to change. I never figured it out. They have more pop ups and interacting programs it feels like Avira is the virus.

      2. They set you up with automatic payment without making it obvious to you. No email warning that repayment will take place. They just email an invoice. They took two payments on a computer I don’t even own anymore.

      3. Customer service is difficult to get a hold of. In fact I would speculate they don’t have a department because I still have never talked to or receive an email from anyone. I had to reach out to them on Twitter and it took a frustrating amount of time for them to respond. I can’t find a number for customer service. Through their website I requested a refund and I haven’t heard anything back.

      4. Choose a different antivirus company

      Thanks for your vote!
      Punctuality & SpeedStaff

      Reviewed Jan. 23, 2020

      30 year history: Had paid Norton AV until tired of paying, so went to AVG Free. It worked well for a long time then started having problems so went to Avast Free. It worked well for a long time then started having problems so went to Avira Free. It worked well for a long time, now it fights with Zonealarm. A while after I'm not using my system something initiates a "Workstation Setup" that tries to communicate with C:\Windows\System32.. and Zonealarm throws up a Suspicious Behavior Warning. Days later I discover it is Avira doing it, and when I check "Remember this setting" and hit "DENY" it continually throws up more, until it tries other files to get into. No way to discuss this with Avira and no online help on this subject. Completely uninstalled Avira and reinstalled new results in same thing. It acts like it's their computer not mine. Now Avira OnDemand File Scanner is doing the same thing but at least it tells you it is Avira.

      Thanks for your vote!
      Customer ServicePrice

      Reviewed Dec. 18, 2019

      Multiple viruses and malware. I had to get HP SmartFriends to get rid of all the malware and garbage it didnt catch. VPN comes on and off whenever it wants. If you log out you have to reset your password every time because it won't take your password. Called them multiple times about it, and girl acted as if I was bothering her. Even asked to get off phone to get to other customers when my issue wasnt resolved. Sent some email that had nothing to do with issues and had to call again, was on phone for 45 minutes till I just gave up. Also cell phone app eats up battery in background. Very expensive to be as useless as it is. Even uninstalling it from computer is troublesome. STRAIGHT TRASH!

      DO NOT WASTE YOUR MONEY ON THIS GARBAGE! They won't give you your money back either nor reimburse you for having to get other people to fix your computer. I dont even go anywhere online to pick up any malware. I have a much better program now for a quarter of what this costs and is better in every way! You have been warned!

      Thanks for your vote!
      Installation & SetupProcess

      Reviewed June 26, 2019

      This product behaves exactly like a virus. It sucked up my processor speed, it installed over 100 entries into my registry and removed my administrative rights. It took over an hour to remove every little bit of that stupid program. And some of it is still on my computer, I just had to go into the root and make it inactive. DO NOT INSTALL THIS "ANTIVIRUS".

      Thanks for your vote!
      Loading more reviews...

      Avira Antivirus author review by Shelley Elmblad

      Avira Antivirus is a German multinational antivirus software company that offers Internet security for many different devices worldwide. In business since 1986, Avira launched one of the first antivirus programs.

      • Cloud-based scanning: Avira has a very high detection rate for cloud-based scanning. When a suspicious file is detected, it is checked in real time in the cloud for faster service.

      • Free: Avira offers free antivirus software, with more comprehensive protection with paid software Antivirus Pro at $44.99 and Internet Security Suite for $57.99. Instead of offering a firewall, Avira works with Windows Firewall. Avira is available for PC, Mac, Android and iOS devices. 30-day money back guarantee.

      • System tune up: The highest Avira version includes tools for keeping your computer running faster and encrypting files to prevent anyone from hacking into them.

      • Unwanted software shield: This feature finds potentially unwanted software that can be running from within legitimate software on your computer.

      • Easy to use: Avira’s dashboard is easy to use, and antivirus settings are easy to find so you can tweak them to fit how often you want your computer scanned.

      by Shelley Elmblad Financial Software Advisor

      Shelley Elmblad is a writer with years of experience covering small business, mobile apps, personal finance and tax software. Shelley’s goal is to help others choose the best software to run a small business, track personal finances and save money.

      Avira Antivirus Company Information

      Company Name:
      Avira Antivirus
      Year Founded:
      1986
      Address:
      330 Primrose Rd., Suite 610
      City:
      Burlingame
      State/Province:
      CA
      Postal Code:
      94010
      Country:
      United States
      Website:
      www.avira.com