Avira Antivirus

Avira Antivirus Reviews

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Overall Rating3.9 out of 5
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Avira Antivirus Reviews

ConsumerAffairs has collected 26 reviews and 221 ratings.

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Page 1 Reviews 0 - 10
Customer Service

Reviewed Oct. 29, 2021

The software did not work. I ask for a refund, which they say they do, He became nasty and said I was a piece of **... Then kept called with abusive messages. This is a terrible company and I would never use them again.

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Reviewed Aug. 28, 2020

This is junk. These people need to get a new job because they are horrible at what they are doing, if they were working in the real work they would be fired! Had a problem. Tried to change my email but the email I use initially got hacked so I changed it. They said I could never change my email and I paid for this crap!

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    Reviewed April 20, 2020

    Program sometimes doesn't boot with computer. Uninstalled/ reinstalled. Continued to happen. Wrote detailed account of what happened to support. Response was asking questions I had already detailed in the explanation. Pointed this out in the response I sent. They did not respond back.

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    Reviewed April 4, 2020

    Please forgive me, I have never been a man of many words. However, your software is an excellent addition to my internet experience. It makes life a lot easier for me. I am a senior citizen and 9-11-2001 survivor. I broke both hands and all of my fingers. That is not including the other 47 bones fractured and broken in my body. Thank you for your great product. - Jose **.

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    Reviewed March 15, 2020

    Bad customer service, bad product, automatic payment deduction.

    1. From the very second I downloaded the antivirus they took over my computer. They become your default web browser and it’s so difficult to change. I never figured it out. They have more pop ups and interacting programs it feels like Avira is the virus.

    2. They set you up with automatic payment without making it obvious to you. No email warning that repayment will take place. They just email an invoice. They took two payments on a computer I don’t even own anymore.

    3. Customer service is difficult to get a hold of. In fact I would speculate they don’t have a department because I still have never talked to or receive an email from anyone. I had to reach out to them on Twitter and it took a frustrating amount of time for them to respond. I can’t find a number for customer service. Through their website I requested a refund and I haven’t heard anything back.

    4. Choose a different antivirus company

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    Reviewed Jan. 23, 2020

    30 year history: Had paid Norton AV until tired of paying, so went to AVG Free. It worked well for a long time then started having problems so went to Avast Free. It worked well for a long time then started having problems so went to Avira Free. It worked well for a long time, now it fights with Zonealarm. A while after I'm not using my system something initiates a "Workstation Setup" that tries to communicate with C:\Windows\System32.. and Zonealarm throws up a Suspicious Behavior Warning. Days later I discover it is Avira doing it, and when I check "Remember this setting" and hit "DENY" it continually throws up more, until it tries other files to get into. No way to discuss this with Avira and no online help on this subject. Completely uninstalled Avira and reinstalled new results in same thing. It acts like it's their computer not mine. Now Avira OnDemand File Scanner is doing the same thing but at least it tells you it is Avira.

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    Reviewed Dec. 18, 2019

    Multiple viruses and malware. I had to get HP SmartFriends to get rid of all the malware and garbage it didnt catch. VPN comes on and off whenever it wants. If you log out you have to reset your password every time because it won't take your password. Called them multiple times about it, and girl acted as if I was bothering her. Even asked to get off phone to get to other customers when my issue wasnt resolved. Sent some email that had nothing to do with issues and had to call again, was on phone for 45 minutes till I just gave up. Also cell phone app eats up battery in background. Very expensive to be as useless as it is. Even uninstalling it from computer is troublesome. STRAIGHT TRASH!

    DO NOT WASTE YOUR MONEY ON THIS GARBAGE! They won't give you your money back either nor reimburse you for having to get other people to fix your computer. I dont even go anywhere online to pick up any malware. I have a much better program now for a quarter of what this costs and is better in every way! You have been warned!

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    Reviewed June 26, 2019

    This product behaves exactly like a virus. It sucked up my processor speed, it installed over 100 entries into my registry and removed my administrative rights. It took over an hour to remove every little bit of that stupid program. And some of it is still on my computer, I just had to go into the root and make it inactive. DO NOT INSTALL THIS "ANTIVIRUS".

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    Reviewed April 2, 2019

    I have a paid for version of Avira Antivirus software but keep getting an Avira messages popping up on my desktop telling me to update software. However, when I click to update the software then I get to a page suggesting I need to buy another product for £21. I had one today about Firefox, which is free so why should I pay £21 to update it. No clear instructions about blocking these messages.

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    Reviewed March 30, 2019

    I hope someone does come to this site to look at reviews before wasting their money. I wasn't as fortunate. I had used the "free" version of Avira and had a problem in September, 2018 and was talked into paying $212 (and some change) to remedy the situation. This month (March, 2019) I found that I was no longer able to scan and contacted Avira. They informed me that my system was corrupted and that in order to remedy that I would have to pay either $300 or $400 to remedy that situation. I am livid and found that the technicians are demeaning and rude, no matter how many times they called ma'am. Save your money and keep your blood pressure in check. STAY AWAY!!!

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    Avira Antivirus author review by Shelley Elmblad

    Avira Antivirus is a German multinational antivirus software company that offers Internet security for many different devices worldwide. In business since 1986, Avira launched one of the first antivirus programs.

    • Cloud-based scanning: Avira has a very high detection rate for cloud-based scanning. When a suspicious file is detected, it is checked in real time in the cloud for faster service.

    • Free: Avira offers free antivirus software, with more comprehensive protection with paid software Antivirus Pro at $44.99 and Internet Security Suite for $57.99. Instead of offering a firewall, Avira works with Windows Firewall. Avira is available for PC, Mac, Android and iOS devices. 30-day money back guarantee.

    • System tune up: The highest Avira version includes tools for keeping your computer running faster and encrypting files to prevent anyone from hacking into them.

    • Unwanted software shield: This feature finds potentially unwanted software that can be running from within legitimate software on your computer.

    • Easy to use: Avira’s dashboard is easy to use, and antivirus settings are easy to find so you can tweak them to fit how often you want your computer scanned.

    by Shelley Elmblad Financial Software Advisor

    Shelley Elmblad is a writer with years of experience covering small business, mobile apps, personal finance and tax software. Shelley’s goal is to help others choose the best software to run a small business, track personal finances and save money.

    Avira Antivirus Company Information

    Company Name:
    Avira Antivirus
    Year Founded:
    330 Primrose Rd., Suite 610
    Postal Code:
    United States