AVG Antivirus Reviews

AVG has disabled virus definition updates at USER specified times. It is LOCKED at 5 pm to 7 pm everyday. I use the free version. I am on a metered internet connection (Exede by Viasat) but have un-metered connection between midnight to 5 am. For this reason, I had scheduled all updates in my un-metered time window. I have only satellite internet as I'm in a rural location, so don't tell me to get another provider.

I used AVG's one time tune-up fix- 24 hours and now I can't get rid of AVG HARASSING ME to buy this thing. It seemed to help my computer but little by little they are telling me that the changes they made (positive) will be undone. I wanted to uninstall under programs and features, but it says all the good changes will be gone. I've read horror stories from other users who have said that their computers cannot be used, so I am afraid to uninstall. Also others users said that Systems Restore did not work at all. I have not tried this yet. AVG keeps interrupting my work on my computer and it's really difficult to RED X it away.

I bought the AVG PC Tuneup and also used the free AVG internet security package. I then bought the professional version of the anti-virus security package. I was having trouble upgrading to the Pro version and contacted AVG support. They said they will do the install for me for $14.95 by taking control of my computer. I protested saying that the update problem was theirs and not mine. They said that because I am such a highly-valued customer they would do it for free. To make a long story short they couldn't do the upgrade. My computer became inoperable, and finally they told me to contact my Internet Access Provider. Based on my reading of user complaints I know that I will not be able to get a refund so I am cutting my losses. BUT NO MORE AVG for me!

Contacted support and they said they would refer me to technical. Waited over an hour and never got a response. Their instructions on how to remove program doesn't work. Nobody should buy their product with this ** customer service and I am going to tweet them all over the world!!!

I got something nasty in my computer while protected by AVG 2014. I contacted the company for help. They told me that I would need to pay them more money to fix the problem. I said no and complained until they said they would connect with my computer and fix it. They sent me a link to connect with a technician. I tried two times to use the link and the session timed out, both times waiting for a technician. I sent them a reply email that I did not have time to deal with this problem any longer and I would not be continuing to use AVG. They never replied. I had to wipe my hard drive with Dban to get the nasty off.

I purchased AVG 2013 antivirus software for my computer that did not work. I complained to the company and to the Better Business Bureau. I received a $20.00 dollar debit card for only half of what I paid, which was $40.00. They are getting rich off of this scam. I did not use the debit card they sent to me because I am not happy with that amount!

So I am sitting here going through my bills because I am one of the many people affected by the government shutdown when I open an email from AVG saying they have auto renewed my license. Now mind you, it's not due to be renewed to the end of the month. However, they go into my bank account and take out $33.99 without any notice, warning or anything. I have checks written out using that money that will probably now bounce and their response is "Someone will contact you in 24 to 72 hours to discuss our refund policy."

AVG is a thoroughly irritating and aggressive company. Being Australian probably tells us why. It uses pop-ups that appear at every click to induce you to buy more of its stuff. And you can't get rid of them. I will certainly not be renewing any subscriptions.

This is the most borderline Trojan, barely skirting a full out Trojan I have EVER seen in 13 years.

AVG piggybacks certain software installations as a sponsor and silently installs on to users' computer without notice. If there is notice, it is hidden and sneaky. For example, if you install PowerISO, AVG will silently install "AVG Secure Search" and hijack your browser by: setting the homepage to redirect (bad), to the AVG Secure Search portal. Why is this bad?

Really love AVG Free AntiVirus 2013. However, when I selected "Fix Performance" and "Analyze" many errors were reported in 4 or 5 categories. I did not use the app to clean up the reported errors. From that day (7/4/13) on boot of computer I recvd 2 missing **.DLL reports each and every time I booted up computer. Searching Google for these DLLs offered various means to recover supposed missing DLLs or links to same. Finally, after 2 weeks of frustration, restored C: drive to 6/30/13 restore point and got rid of the Missing DLL messages. I sure hope that AVG did not wittingly or otherwise create this "??incentive??" to purchase Computer Tune-UP software.

I downloaded AVG for free this morning solely due to the fact that I was tired of hearing Avast screaming in my ear while I'm trying to play games or watch movies. Big mistake. The installation went smoothly, as well as the beginning of the scan. But once it got to 88% on the scan, my browsers stopped responding and Skype came up as pixelated and oddly colored and I couldn't sign in. So, thinking I may have downloaded a bad version or the wrong version for my OS -64 bit- I uninstalled as soon as the scan was done - due to it not allowing me to do anything but sit and watch as my computer basically ate itself by freezing and glitching away - and re-installed using a different version hoping that would solve the problem.

I have just received an invoice for 2 years of protection from AVG antivirus, although I have no recollection of ever signing up for this. There are no clear details of how to deal with this problem. What an underhand way to try and scam people.

On 12/28, I tried to install AVG '13. As it was about to install, I got messages saying error, loading error, and failed to load. I got tech support and was set up for remote access. He worked on it for 1 1/2 to 2 hours and still wouldn't load. After that, I got the runaround from the tech when trying to get tier 3. Finally, I found out tier 3 was out for new year and to contact them on 1/2. When contacted on 1/2, I was told they would contact me later. I contacted them later that day and was told it would be another 2-3 days before they could take care of me. Not acceptable. I demanded a refund for the disc and was told I would receive it in 3-5 business days.

I downloaded the free version last year (2012) and in November I a got message to buy or quit so I paid $50, got an email with license key, entered it and everything was fine. Now (January 2013), I got a message, “The license is bad please re-enter,” so I went back to my email with license key cut and pasted it in and kept getting the message. I went online to chat with a tech support person who I could not understand. I tried several phone numbers and kept getting foreigners who cannot speak or understand plain English. I literally tried 10 phone numbers and several links for sending messages. All I want is to get my money back now. This product either has a bug or has been compromised by some sort of virus, so it is unacceptable in either case since the security of the system is obviously compromised at this point.

I downloaded the latest version, paid for it, and now I am getting pop ups on a particular site. What have you done to screw up the Mozilla pop up blocker? You ask for a rating on this form, it’s minus 1,000%. By the way, why do I need an attorney other than to negotiate with him the damages you are to pay, £25 per pop up on the way to £500. Add another £100 for the annoying refusal to accept the posting, with 5-text typing. Clearly you don't want complaints so annoy and frustrate your customers.

Poo poo on you AVG. They offer me a one-time fix on my computer. So I downloaded it, and the software fixed a bunch of problems and I gained like 37GB on my computer. So today I get a message that the trial has ended, so I figured I would uninstall so I won't get bugged every day to buy the full version. I try to uninstall and it warns me that if I do, all the improvements will disappear. So as of now, I haven't uninstalled it. I will assume that eventually if I don't buy their product, they will force my computer to undo all the fixes. Real shady of you AVG; I have been a customer for years. Shame on you AVG.

After buying AVG, I didn't notice but could no longer do a backup. Recently (my subscription expires next month), I received a notice I needed to install an update. After doing so, I started having problems. Suddenly, my wireless printer will no longer scan. I can no longer hear audio from websites. I cannot sync my iPhone, etc. Like so many others, I contacted their tech support, got redirected to India and paid a bunch more to fix my computer, which they did not! Tonight, I was on hold for a full TV program and finally hung up. I firmly believe they are the ones putting a virus in the computer so they can charge to fix it.

I was charged for a service that they said they could provide. They changed story after I have paid and played dumb saying repeatedly that someone will email me with how to get service, but I have never received any emails and they won’t help me.

I've been ill recently and thought that I had until the end of the month to renew my AVG service manually as I do every year. It appears that when I paid last year, AVG set me up for automatic payment renewal without my consent (or rather I consented without realizing when I agreed to their TOS). This would have been okay if AVG had actually taken the payment out on, or three days prior to, the renewal date. Instead, they took it out today, a full two weeks in advance. I'm on a strict budget and was already dealing with financial issues as the result of the July 4th holiday falling mid-week this year. This automatic renewal has now thrown everything off.

I have had AVG antivirus for several years. I was satisfied with the program overall until AVG 2011 was about to expire. Then huge pink windows would appear saying the AVG was about to expire with big red countdown letters, very tacky, and to renew now. But there was no way to close the windows without clicking "Remind me later", which would cause the reminder window to come up again a few minutes later. It basically took over my computer. The "x" in the upper right corner was grayed out, so I couldn't close it. This continually interrupted my work. Finally, I was fed up and purchased a different antivirus program. I had to get the AVG uninstaller program to finally get rid of AVG entirely.

I read some article about free software where this was listed and recommended so I bit and am so sorry I did. AVG has been nothing but a pain in the ** with constant pop ups trying to get me to upgrade and pay money. It would do things I did not want or understand which interfered with the everyday use of my computer, slowing down everything I wanted to do. Then when I tried to uninstall, it will not uninstall and constantly pops up a message to do this or that and to upgrade now. In other words, it is a constant irritant of which I cannot rid myself. If you are thinking about trying this Looney toon program, don’t! You will be sorry.

They charged me twice for the same product. I called several times, and I even sent a snapshot of my bank statement. No response and certainly no refund.

On 01/18/2012, I purchased the premium version of AVG Antivirus. I have used the free version for a long time. The last month I have had problems with my PC, leading me to believe I needed a more detailed version of the AVG system. After purchasing the new version, I did a scan. The results were the same. I went to Google to find the customer service website and found none. I found a phone number and called India? After arguing for several minutes I let the young man run a diagnostic scan and after one hour was told that I have several viruses and need to let their tech remove them and fix my PC "for the price of $299." I was told that this was not AVG but they worked with AVG and I had the right number. Look, all I want is my money back and to be rid of these rip off companies. Can you help me?

I ordered the 2011 Antivirus for one computer, was charged for two computers. Sent a form email saying so, got a standard reply but no help. I decided that I didn’t want any of the programs because of a post onsite that read if this new program crashes your pc. I decided I wanted all of my money back. It has been over two days, I have no email response and there is no department in which to personally contact for refunds, only sales. Much less my money back. The only people I talked to were on live chat. They were not helpful because the company does not allow them customer service, only sales. There seems to be no customer service for this company. I am horribly offended and disappointed in this company. No one individual is at fault they have only the autonomy that they are given by AVG which is nothing as it turns out.

I purchased an anti-virus program from a supplies store on 02/10/10. I tried to install it on 03/10/10. The program was old-dated, and I had to call the support center. They gave me a new serial number, installed the program, and noticed my computers (The program was to be installed in three computers for two years.) started working too slow; some of the programs already in the computers didn't work at all.

AVG Free antivirus has no way for you to connect with them unless you buy their product. I've been trying for 4 days to get the program, but no luck. I'd like to know what to do. They got rid of my McAfee Security so I could do the download, so I'm not protected now! My computer, not a year old yet, is subject to being destroyed.

I bought their 2-year anti-virus program. It kept freezing my computer. On day 33, I wrote to ask for help with it. Their response to me was to uninstall it. So I uninstalled it, and my computer worked fine again. I then wrote to ask for a refund and was told that I was beyond my 30-day return period. I'm out $67 for a program that won't work on my computer.

For years I used AVG and was very happy with it. Then in 2003, my computer got a virus and AVG was unable to remove it. I was forced to reformat the hard drive and lost everything. Since then I've used the free program Avast, which updates itself every day and am extremely happy with it. The result was that I lost all my "oldies songs" I'd had for years that used to be free to download.