Apple iPhone Reviews

Short version: iPhone 16 is a very bad device with battery bulging issue, phone is unusable while charging, face id (front camera) part is en-masse faulty for many buyers, water proofing not working after the device is repaired, and iCloud is not dependable to backup your iPhone data.

iPhones offer a seamless user experience with their intuitive iOS interface and powerful processors, ensuring smooth performance. The devices boast top-notch cameras that capture stunning photos and videos.

I had to get a replacement iPhone 14 through Verizon and I have lost 2 years worth of data. I will never own another iPhone or recommend one to anyone. I blame iCloud for their poor performance and I will have to spend days just manually loading contacts.

Overall, the phone is great. The software, however, needs work. This is specific to the autocorrect feature. It has stopped only changing the word you are working on and had started grabbing entire chunks of text and randomly changing them. The results are overt errors added to everything from texts to twitter. It’s particularly bad with prepositions and tense. Ex. ‘I jumped hammer’ becomes ‘I jumps over the hammer’. ‘If I went to the store’ becomes ‘Of I want to the store.’

This phone is very dependable and easy to use. Once I finally switched to an iPhone I’ve never used anything else if I could help it. I’ve tried to encourage others to use the iPhone for their personal devices and have gotten mixed responses. However I love the iPhone. Even a novice user can learn how to use it easily.

I am an emergency responder that used the obnoxious test tone “alarm” for all callouts so I would not miss them. None of the available text tones are loud enough to hear and there isn’t a way to increase the volume. This could be a serious issue for those in need of assistance and responders do not hear the call.

Own an Apple 11 mini, broke the screen and forgot my passcode to my apple ID. So here is where the problems start, can't reset passcode because they want to send a verification code to my phone, which is now broken. Can't set a different phone to receive my verification and when given a code by email it sends a link to apple.com at which point I need to sign in to my account to input verification code, which I have no passcode for so have no access to. When I hit reset passcode the cycle begins again. So even if I get a new iPhone I can't use it because it won't accept service until I sign into my account, which I can't because I don't have passcode, and they will only send passcode to my broken phone, and the cycle repeats.

Apps are terrible by comparison. No alarm clock that lets you set a future date. You can’t even use the alarm clock unless you hand over your health information and open a health app account. No calculator that provides a running calculation you can check or backspace. Difficult to toggle between screens. Most apps require annual subscription that were free on Android. Charging delays itself for “optimization“. You can’t get any help without also buying a membership that is very expensive. The camera quality is excellent and you can silence without logging in. Face login only works occasionally and phone logs off all the time. I cry daily over regrets in getting iPhone but too late to go back to android due to my contract. Advice to others - don’t do it! Losses exceed the nicer pictures.

The multitude of issues with this phone have been ongoing since the phone came out of the box two weeks ago. It has burned my hand to the point of needing bandages, and fried itself quite badly disabling key functionalities, immediately out of the box. I have had multiple sessions with Apple support to no avail. I have been promised returned calls that have not been received, had multiple calls drop or end abruptly, with no means of reconnecting with the aboriginal person I was speaking with and having to start the process over. I have been insulted, and I have been lied to. I paid a great deal of money for the phone plus even more for their most expensive coverage/service package. I have spent two weeks, and at least 14 hours on the phone, to basically no avail with the Apple support.

It is frustrating having to pay for an overpriced iPhone, specially knowing that they are not even capable of developing a keyboard that is functional and practical to use. I believe that since they are making already so much money why would they care!

Android to iPhone in August 2022. You would think by now Apple would provide a standard keyboard option. Typing passwords would be easier without having to change screens for numbers/punctuation/symbols. Too much emphasis on cameras and emojis and such. Ridiculous!!!! Not likely I’ll be purchasing anything Apple again. EVER!

Apple Care! About year and half ago, I had sign three phones contract from Costco. one for Me my Wife and one for my Son. I purchase Apple Care for my Son only and I paid $174.99 for Two years. And as it showing in the contract it's cover Unlimited repairs for accidental damage. Also in copy of the document showing clearly this, “an Apple Program. This means there should be no other charges".

July 28th, 2021, I became an Apple IPhone user yet again for a third time. I purchased my phone from Verizon. Not knowing what to expect thinking I would be getting a new phone right out of the box. What I got was an older model apple IPhone 11 that was refurbished with a lot of functionality flaws, right away after setting up my phone after installing my SIM card incorrectly because the sales person said, "Oh it’s easy. You can do it. We’re not allowed look online. It will tell you how," I had to return 3 times to Verizon just to get this up and running so I could make calls and texts. Inputting the SIM card information was more challenging because I’ve never done it before so this was the 1st time so Not realizing I put in the wrong SIM card from my old Verizon track for thinking it was the SIM card from the iPhone made me way too dazed and confused about what I was dealing with after hours of trying.

Lost all my notes on my iPhone. iCloud was off for notes. Visit to Verizon store. No help. Called iPhone support, they said they could not retrieve because cloud not on. They retrieved somehow. Thanks!

Evans & his associate provided exceptional customer care in ASL. For Apple Computers to promote diversity to its employee is a corporate socially responsible action that every company should acknowledge. Job well done.

iPhone support sucks when you're locked out of your account, I have a Apple card linked to my iCloud which you would have thought that was enough, I also have a backup phone number and email listed for Recovery which none of those options were available just a bogus Mastercard which I do not have a master card besides my apple card. I'm so upset. Been without my phone for 6 days and they're telling me I have 11 more days before my phone resets. I'm so over iphone. This is ridiculous but will expect for my payment to be paid on time: I offered to go to AT&T to show proof of purchase.

I charge my phone all night. The following day after 2 hrs of used battery drained 1/4 of full. By 12:00 noon the phone is 1/2 full. By 2 o’clock must be charge again. I called Apple support, they run a test battery, they found an issue but never suggested to do anything, only to update the latest update. At this time I have a lemon I phone, no one to help us because we like their product..

I just purchased iPhone 14 pro max a week ago. I just noticed that its video camera is flickering. I return it and purchase new iPhone 14 pro max. Again, its video camera quality is same. It is frustrating. While comparing video camera of iPhone 14 pro max with iPhone 11 pro max, iPhone 14 pro max is worst. Apple is just rush to lunch new iPhones instead of making it reliable. Please invest your energy to make your iPhones reliable instead of just adding the number in front of it. I am again planning to return it and go back to my old phone. Please double check video camera of iPhone 14 pro max before purchasing it.

Paid $1730.92 but never receive anything. But they said it's none of their business because it is marked delivered by UPS. I ordered an iPhone 14 pro max 1tb to be delivered to my house. The UPS driver stole my stuff, delivered an empty box. But Apple does not protect their consumer. They could have track the lost phone or something or do more investigation. But instead, they stated that UPS claimed that they delivered and that's it. I lost my money but it's none of their business. Apple is doing business with criminals who steal from their customer. Horrible online shopping experience. Why selling stuff online when you cannot protect your customer from thief?

I am at the Apple store on Upper West Side, NYC and I had the worst customer support. My new $1300 iPhone 13 pro max has been acting weird since November 24, 2022, this is my 4th visit the the apple store about the same issue, My phone is frozen, can't swipe up and down, can't make calls or receive, can't turn off the power, it goes like this until it goes out of battery.

Normally I don't put complaints in writing but if this helps one person-it's worth it. Decided to go from my Iphone 6S+ which I purchased new years ago to Iphone 12 directly through Apple. I had wanted the 11 but they stopped selling it. I thought purchasing through Apple would save me any headaches that might come up as my 92 year old f-n-l in failing health has lived with us for over 4 years. The 1st Iphone 12 sent had problems and after not being able to solve them had it sent off to Apple for repair. I received it back and they only fixed one of two problems. Received my 2nd again new Iphone 12 which had major issues as well. They sent me to a local company for repair.

I recently got the new iPhone 14 Pro Max. I did the transfer from my old phone to my new phone over wifi like I usually do. However, a bunch of my shared albums were missing. It is just a stroke of luck that I hadn't erased the old phone yet, which I normally do, otherwise all of them would be gone (around 2,000 photos and videos). I have had 3 customer service phone calls about it so far and it STILL hasn't been fixed. So I am stuck waiting to delete the phone and give it to my mom, who really needs a new phone. Not to mention 5 hours of my time have been wasted thus far. I have never had such a frustrating, disappointing, and stressful experience. I hope they give me a gift card or something for the wasted time, since I can't get my time back and this should have never happened.

I had my phone in for service. It was wiped out at that time. Then I am told that it will be about 3 weeks to get a new password so I can access my apps, Word, Excel, and various apps are not reachable, photos, etc. 3 Weeks!! How am I supposed to do my job with a phone that doesn't work!! The support line makes it very clear that you can call support all you want but the recovery date will not change. Many of us were damaged by Covid. Not being able to do the job due to a faulty phone should shame you. Your lack of customer service only makes people miss work again and the problem stand out again. Truly lousy customer service. You guys should be ashamed of yourselves, causing delays in the jobs of your customers.

I bought a iPhone for my daughter. She has a learning disability. She locked herself out of her phone and didn't know the password due to her learning disability. Although I have every receipt and record showing that I was the original owner of the phone: Apple refuses to unlock the phone. I have sent multiple attempts to get them to unlock and they deny every request. Now my daughter's phone is useless and cannot be used. Apple doesn't care: and when I called the manager got very rude and aggressive with me and told me to call the police with my problem. Apple locked the phone not the Police. They treated me like a criminal. I never had a experience where a company was completely unwilling to provide any kind of resolution to a problem that completely locked me out from using a product I have rightfully paid for.

The author signed up with Apple itunes many years ago. He has aged nearly twenty years since that time and has had nearly no occasions to sign in. Apple has the ability to hang on to old info like no other organization. If the author COULD FIND A HUMAN to talk to, he would try for an update. As he ages, he forgets fine detail and can't remember his dream job for the security question since there has never been a clearly defined dream job except Pilot, which turns out to be wrong. Locked out again!

I have had 2 Apple ID accounts hacked. My device is controlling itself, restores itself back to a Apple ID that Apple screen shared to help me delete that 4 time now it still hasn’t been able to delete. Apple support helps me factory reset my device 4 times & still continues shut itself off & on by itself. They tell me to go to Apple Genius Bar to get new device & whenever the guy come he pushes my devices to the side, says, "I know that isn’t the device bc it’s new." I said, "Well guess what - it is & here you can see all-time Apple been troubleshooting this with me" & I show him video of it moving itself & where the Apple ID don’t delete & he says nothing wrong with my device! It’s not an Apple problem that the Apple ID can’t be deleted! Who heck is it then? Because it sure isn’t mine!

I received the phone today, from what I can tell, if you need to change the delivery address, do not pay much attention to the UPS app. I followed the instructions from UPS, all it did was make things worse., and take much longer. You might be best off to contact APPLE directly. If you get bounced around at Apple, ask for EXECUTIVE assistance. (Thank-you Liz). They have much more control, and for heaven's sake, do not decide to look on your UPS app, UPS was wrong every inch of the way. If they ask if you want a new phone to be shipped from China, it seems much faster than trying to find it somewhere lost in the USA. Right now it is taking 4 or 5 days to get to a remote place in Alaska. I would not be surprised if the first phone bounced around Alaska another 24 days.

Called to setup a new phone when my old phone's screen randomly stopped working. Impossible to get into your account without a second expensive Apple device, or resetting your account "which could take weeks". Completely unacceptable that I hung up with them with zero resolution. They don't give **.

Volume for GPS cannot be increased. I have wasted over an hour searching for a solution. Which duck wad at Apple decided to make the volume, for the GPS when Bluetooth connected to the car, so difficult? Or impossible to increase?

Owner of iPhone 12 pro max - 1.6 years, 256 GB of data.- error code 1110 – NO WARNINGS! Today My iPhone 12 pro max is stuck in an endless Apple loop. I tried a hard reboot. That didn't work. Then I tried to update it in restore mode. I contacted apple support 3 times, got 3 different cases opened, Case: **, Case: **, Case: **. They don’t mention nothing about these known issues, and it seems that they have a permanent fix solution already in places for new software’s updates helping with error code 1110 – full hard disk and memory usage.