Apple iPhone Reviews

Anyway, I got the second phone and guess what, even worse symptoms. The wifi cuts in and out, and the phone decides to reboot whenever it wants, also when texting it clicks and doesn't stop unless you reboot the phone. Again, same story they sent me out a replacement. And yet again, the phone acts up with worse symptoms. I had it up to my neck with this phone. This is my worse experience yet. I never had such a hard time with a cellular phone as I have with the iPhone. I contacted Apple with all my frustration and headache and insisted that I don't want a REFURBISHED phone. I want a NEW one. They agreed under the circumstances and will send me out a replacement but not in good faith and in an acceptable way considering all the headache I have been through. I dont have a home phone and I own my own business and use my phone for that purpose. I spoke to a rep. Todd at ext.5640 with iPhone Care and he arranged a replacement for me.

Another lady by the name of Sheila at iPhone replacement contacted me and setup a new replacement for me. She told me that I have to gather my own box and she will email me a Fed-ex prepaid label. So, now I have to find my own box to ship this in and nevertheless the label she sends me is a GROUND label. Now, I am located in NY and their mailing address is in California in which takes at least 5 BUSINESS DAYS. That is not acceptable and questionable. Because, iphone replacement sends your a prepaid box back and forth with next day air service, now I have to look for a box and she sends it to me with a GROUND label. But wait, this gets better.

I contacted this Sheila at new replacement, and she told me that Apple sends out the new phone once FED-EX has it in their possession, not once they receive my phone. I called FED-EX to come pick up and because its a GROUND label they dont pickup same day they only come the next business day. Only if its a NEXT-DAY-AIR PACKAGE they come the same day. Now, I have to wait an additional day. Today is Wednesday 7/23/08, they come pick up the phone tomorrow 7/24/08 which is Thursday. Until they send out my phone will be not til at least Monday or Tuesday 7/28/, 7/29. This is so unfair and unacceptable. They should keep their customers happy and satisfied.

To have a phone sent back 3 TIMES is ridiculous. And then have to wait almost a week without and form of communication which is very crucial to me, because my business depends on my phone. I have to borrow a phone from a friend and be stuck. I would like this to reach as many people as possible to spread the word out to see how Apple treats their LOYAL customers and how things are done in which they need alot of improvement on.

Could your organization put pressure on these companies to allow internet/phone ordering to allow these people to get a equal/fair opportunity to being able to purchase this product. Unfair business practice that limits the elderly, physically or economically handicapped people from getting fair access to a product line.

Now that it is installed, the iPhone is rendered useless until it can sync with the iTunes music store. Of course it just hangs (1 hour so far) trying to access it. So I am without a phone until Apple realizes it needs to prepare for the traffic increase of a new launch by making sure they have enough bandwidth on their servers. This is very unlike the image that Apple makes for itself. If it's not going to make any changes for future launches, it could at least warn users that servers may be slow due to increased traffic.

Apple and UPS had been pushing me back and forth for over for 3 months, even though I have proff that they deliever to wrong person !! they keep promising me I will get my money back after investigation, Apple first promised me 1 month, then another 2 weeks, said would call me back few times but never did ! now just completely ignores me and put me on hold on phone for hours !!! I want my money back ! this had been over 2 monthes.

I paid $12,957.53 but NEVER got my merchandies, Apple keep lying to me

I called my credit card company and provided them with Apple's phone and a copy of the webpages given to me. After the CC company called apple they told the gaent that they would fix the phone for a fee of $249. I was asked to take the phone to the Apple store (where I had already been there 3 times with no success) and to ask them to have it repaired. The person that I talked to today said that I had to pay $249 for the new phone, he proceeded to get a phone and give it to me for the $249. The phone was a refurbished phone plus they took my old phone. I was told that these are the only phones that they would give and that they are considered new because they had a brand new battery.

Many phone calls and time wasted driving back and forth to the apple store, the cost of the phone was $399 plus 6% tax plus the fact that they sold me a refurbished phone plus took my old phone for that outrageous price. I wasn't given any other choice. take it or leave it.

To make matters worse, Apple staff refuse to concede that it could be a manufacturing defect or a design flaw in the product, and want an extra $250 to repair the phone. It's not like I dropped it or anything. The current iPhone design is not fit for purpose.

"Thank you for choosing AppleCare Service. Your IPHONE has been inspected by Apple technicians, who have determined that it has been subjected to accidental damage or misuse, which is not covered by the warranty or an Apple service contract. Therefore your product is being returned to you unrepaired...."

What a hassle I went through to return the defective charger. I had to call three seperate times, the first said a refund, the second a store credit and the thrid a replacement. And on top of all of that, I got a charge on my statement for $441 because I returned the loner phone I was using 2 days later than the 10 day return period (one representative said 7 days) that I was never informed of.

Corporate discounts are null and void with the purchase of an iPhone. I have to say how upset and appalled I am at this. I currently own a Blackberry for personal use. I pay up to $80-$100 a month (inclusive of my current corporate discount). I think it is horrible to rob many of a much needed monthly usage discount. These phones are flying off the shelves. Many buying them this holiday season were municipal employees like me. There are many who purchased an iPhone in my company that would NOT have, had they known about the voided discount. I will now be sure to tell them. Hopefully the 14-day period will not have passed and they can get a refund. Today, AT&T/Apple lost $463.00 CASH. They may now lose me as a customer all together.

Last week my iphone was stolen at my gym.

After reporting it to the police, I went to my local ATT store and had to purchase a new iphone replacement! (Please keep in mind ATT do not offer insurance on the iphone because it's a high value, prone to theft phone!)

So I bought another $400 phone from ATT.
But get this...whenever you replace your iphone using your same phone number, your 2 year contract starts OVER again!

In my case it was not too bad as the theft happened a month after I signed my contract. But what if it had happened 18 months into my contract, or just 4 months before the end of the contract. I would have been forced to sign yet another 2 year contract if I wanted to replace my stolen iphone with another iphone.

I understand that people can abuse certain systems, but this is hard to abuse, as I'm sure most people do not want to break, lose or have their expensive iphone stolen on purpose.

my phone does not text well, freezes often and drops calls like their hot. im very dissapointed in apple and will never buy another apple product unless it is out for a while.

I left my longtime service carrier tmobile which never dropped any calls to move to att because jobs the communist dictates who and where apples products can be used.

I, of course, did not purchase it. I called AT&T and was assured that there would be no problem getting the iPhone activated.

I am now very confused. There is nothing on the iPhone or the AT&T website about the fact that business customers can not activate the phone.