Apple iPhone Reviews

I am using Apple since iPhone 3GS. I have also used iPhone 4 & 5S. I always buy the Apple iPhone on the very first day of its launch. I have always use it wisely and have never faced any problems so far with Apple products and its services. However, recently few days back I bought an iPhone 6, it's good as expected, but few days my iPhone 6 got bent. The curve is nominal, but I am really surprised that if I had got any such pressure the LCD would have been broken first. Honestly speaking I would have bare any expenses, but I really don't see any reason for this curve in my phone. Please find the attached Photos of bent iPhone 6 and I request you to kindly proceed my issue for replacement. Looking forward for a positive reply.

I have iphone 5 and I tried to upgrade to IOS8 and due to a bug in the system, I restore the iphone to factory set. When it comes to activate screen I entered my icloud username and password, but it wasn't accepted. I use the same username and password on icloud website, it was OK. I called apple company so many times and every time they said that they don't have any tools to help. I send the buying receipt but in vain. The problem started since 2nd of October and till now no solution was provided. Apple is the most worst customer service ever.

I buy iPhone 5S on 5 October 14, and on 19 Oct 14, my iPhone suddenly turned into blue screen. Nothing is working on this. This is cause due to new iOS 8.0.2. When I took my phone to Apple Service Center they have declare this is dead phone, and blame that some internal damage done by customer end and due to this warranty void. And now it is not going replace as well as repair, nor refund. From 19-Oct-14 to 24-Oct-14 it with (Apple Service Center-Vashi). From 24-Oct-14 till date it with (Jumbo Electronics-Vashi) Authorized Dealer from where I buy.

Apple Germany told me that they do not offer the two-year warranty, which is obligatory in Europe. They did not offer an exchange and also refused a (paid) repair.

My i5 apple phone stopped ringing. (Under one year warranty-receipt required I e-mailed to them) I took it to Best buy, Texarkana, Tx twice where I purchased the phone, 4 times to Sprint. They could not make it ring. Best buy advised to call Apple. Called apple. Spoke to 8 reps on phone for 7 hours. They agreed to replace phone. Order was cancelled by unknown person. No reason why. At this time, waiting for senior rep to call and advise what went wrong. And why the order was cancelled. Another hour on phone.

I updated 3 weeks ago to 8.0.2 on my iphone 5c. First my phone would freeze up when trying to access voice mails. Then I couldn't send or receive text. Now those are working, but I cannot change my voice mail greeting. I left a client sitting in the front lobby of my office building for 20 minutes before I saw her because the voice mail she left the night before never came over to my phone until I was trying to figure out why, and reset the phone. The live chat with Apple tech was very helpful, and cordial but I had to stop after 25 minutes because I had to go back to work. Now they are not available. I still cannot change my greeting. I bought this iphone 5c last winter because the new software would not work on my iphone 4. Now I feel I have upgraded again, and the phone will not work properly. Time to check Samsung's ratings.

When I updated my 5S to 8.0, my 2-month old iPhone turned into a Nokia RAZR with a dial up connection. Everything that I use for business stopped working. No email, missing photos, triples of photos, no photo stream, no internet, no airprint. Tried resolving the issue with 8.0.1, and 8.0.2. Nothing. I was on the phone with Apple tech support for a week straight, going from person to person, with no solutions from anyone. I finally had to do a full restore. I lost all my text messages and a bunch of pics from my photos. After the full restore and a couple more resets of networks settings and calls to tech support, I got my phone working. However, my phone's battery life has been cut in half.

As my iTunes and iPhone operating system kept on pushing me to update my iPhone to new OS 8, I made the mistake. My iPhone stopped working properly. I visited Apple store genius. They all acted like they had no idea. I asked them if I could go back to previous IO version, they said that that was impossible. Then I asked if I could exchange and upgrade to IPhone 5S, because I was eligible. They said that they could not do the exchange. I had to have a working phone. So I went to my provider ATT store and they said that my iPhone was in a perfect shape with no damages. They paid me $200 and I purchased IPhone 5S.

I've been forced to upgrade all my Apple devices (IPad2, Iphone5S, IMac Computer) to the new operating system. IOS8 is beyond a shadow of a doubt the absolute WORST upgrade in Apple's history and even worse, Apple seems to care very little that they have upset on a global basis their many loyal customers who have relied on them for decades. Steve Jobs surely must be rolling over in his grave. Without looking into to ordering the new IPhone 6+ I just did it and can only hope that I won't receive it until Apple gets all the bugs worked out and hopefully they will do that before December 1st because that is the deadline to send in my IPhone5S and still receive the credit of $300.00 that was promised by Apple and Verizon. What a fiasco! Apple should be ashamed and if Steve was still at the helm, apple heads would be rolling down the hallways at APPLE!

I bought a new Iphone 5 in May 2013. In January 2014 I started backpacking in South America and planned to use this phone as my camera. By April I started having trouble with the phone. The lock button stopped working and the battery would die even though it said 45% charged. This happened multiple times when I intended on using the camera to take photos. It even happened at Machu Picchu and this was my only camera. I couldn't return the phone because I was traveling and by the time I returned home it was no longer under warranty. However Apple will replace these components on the phone. They expect me to drop it off and pick it up and go without a phone for however long it takes to be fixed.

The phone won't sync properly, same problem with my last iPhone. Updated iTunes and now the whole phone is frozen. Changed my password and got a verification of change but phone won't accept password. All I want is to make calls and every time I communicate with you it enrages me. I hate this phone.

Battery kept dying around 45% constantly.. AT&T referred us to the IMAC store located in Rogers, AR. Associates ordered a new battery. When the battery arrived 1 & 1/2 weeks later they left a message that stated we could get the new battery at our earliest convenience. When we arrived 4 days later, they proceeded to tell us they had already shipped battery back. Still have message on voicemail this very moment. Unhappy customers. Will not purchase ever there.

iOS 8 - This is the worst upgrade - IF YOU HAVEN'T UPGRADED, DON'T! They better fix the camera roll that is GONE. The pictures are sorted some weird way, by location of all things. And none of that is explained or outlined when asked if you want to upgrade your phone. For the fairly new user, it's definitely not explained that you can bypass the upgrade and that you cannot undo an upgrade! I spent hours and hours and got frustrated with the changes such as camera roll, automatically guessing what word you wanted to type but the loss of the ability to scroll through pictures on a camera roll without having to search through locations, better be fixed in the next patch released or I am trading mine in for a droid!! The upgrades and service just keep getting worse.

Went to Genius Bar with my iPhone 4s. They couldn't fix problem so I got a refurbished replacement phone for $210.94 one week ago (9/25/14). I had a warranty with Square Trade. The closest Apple Store is in another state 90 min. away (Greenville, S.C.) I cannot get WiFi or Bluetooth on the new phone. It's been all over the internet that the latest update ios 8.1 has been causing these type of problems. Now I have to take the long drive again and hope that they will fix this problem. The phone is worthless. I'm afraid they won't replace it. Seems Apple should fix this problem as it is international. I will never get another iPhone.

iOS 8 is the worst software rollout I have ever experienced. I spent 7 hours trying to work out the bugs, 2 of which were on the phone with a representative. One of the most insidious practices I've come across is not allowing people the option to downgrade from obviously buggy software to software that was working just fine. I am beyond disappointed given my history as a loyal customer especially since the time I spent trying to fix Apple's screw-up is so obviously taken for granted that the company is no longer even trying to recompense the time of frustrated customers. For the sake of Apple, I hope it can get its act back together.

Here a case where Apple fails to give the consumer a choice. The consumer need to have the right to delete Apple application period. Their application use up memory that maybe I like a better application. So give the consumer the right to delete Apple application.

Downloaded the New update from Apple, after that my iPhone has been in recovery now for 4 days, lost all of my data, no cell phone. So now Apple wants me to buy a refurbished, they are nuts. I bought my iPhone last Dec, 2013, only my hands have touched it. I could see if it was my fault, but this is their fault. They should own up to this and replace it with a brand new phone! No refurbished!!

I was a very happy customer till I downloaded ios8 in Iphone5 . The phone has become slow, all the apps hang, memory usage goes up from 30 to 90 in seconds. Why do you guys suggest an update if it would just spoil the working condition of the device.

This is an add on to my complaint of apple wiping me because their was a Broken screw inside my iPhone 5. I gave it another go with apple, rang the next day and complained. The person I got onto was extremely helpful, recognised it as a fault in the manufacturing. After all this time they are going to replace the entire phone wow.

I miss Steve Jobs; oh how I miss good old Apple! Gone are the days when buying an Apple product was synonymous with high tech, safety and peace of mind, when buying an Apple product meant being sure we were acquiring the very best the market had to offer. Although I have used only Apple products since 2004 (MacBook, iPhone, iPad and iPod), throughout these past two years this is the second time I feel the need to share traumatic experiences with this company, which was once a reference for satisfaction.

I am very upset and disappointed with Apple. I WAS a loyal Apple customer, but this is no longer the case. First, I bought my iphone 5 in January 2012 and have had trouble with the battery staying charged after a few months of having the phone. I recently heard about the battery replacement program and I scheduled an appointment at an Apple Store to get my battery replaced. I do not live anywhere near an Apple Store, so I made my appointment and drove 2 hours to get the battery in my phone replaced.

Don't buy iphone, the battery explodes!!!!! Keep away from them.

I have spoken to my carrier and to AppleCare within two weeks of getting the iPhone. The problems, battery life poor, buttons for letters and numbers responds off and on. The voice command for texting sits and spins apps or being online with anything has what I call blinkouts, yup, total force out of whether every you are. My camera runs very slowly and sometimes, the button does not work on it either. I have had at least a dozen conversations. My first iPhone 4S swap was for a new one at a Apple Store 152 miles from my house. The problems started up again.

This is more of a statement than a question... I had an iPhone 5 die eight (8) days out of warranty. It was the infamous blank screen/ding every four seconds issue. I brought the phone to Apple and I was told it was OW, it required a screen replacement, and it would cost $149, and I would be "good as new. " I didn't have the funds at the time and was told that whenever I wanted to bring it back, they would repair the phone and warranty it for ninety (90) days afterwards.

My meticulously maintained iPhone 5 has been diagnosed with a hardware issue. 1 month out of warranty and now I have to pay $280 to fix it? The so called "genius" knew it was a hardware issue as soon as she saw the grey screen of death. Hmmm, does that mean they are familiar with this issue? I googled iPhone 5 restore error 9 and grey screen of death and there are hundreds of complaints about this issue. This is my second product ($2000 mac pro) which failed right off warranty. The cause was a faulty logic board. OF course Apple would not fix or replace.

During the 11th month of ownership, sound in iPhone quit. Apple store claimed it had been dropped in water; never happened. Charged me $200 for replacement. Replacement lasted just a few months, again broke, that replacement broke after 3 months. (Each time it was the sound - phone didn't ring, tinny sound, couldn't hear people, etc). Sent letter to CEO, rep called, spent 5 days to then tell me my present phone was "out of warranty" and would do nothing for me. I've had Apple computers for 20 yrs - disgusted they care so little about us. Am shopping for a Samsung now.

I bought an iphone5 when it first came out. I paid close to $800. I love it EXCEPT its WiFi capability. My husband has a $300 phone and his phone has a better WiFi reception than my expensive phone. In the house, I have to go closer to the wireless modem whereas they can get reception from our backyard. I took it to the apple store last night and I was shocked when they said I need to spend around $250 to fix my hardware problem. Also, they said I need to get a new battery which I had no problem with. It's sad that I went after its name when purchasing my phone, 'iPhone'. I should have gotten a cheaper phone with better quality instead. I guess I have just learnt a lesson.

After an upgrade my 4s has stopped wifi. Have taken it into Apple store in Southampton, UK where I was told for a sum of 150 they can replace it with a similar model. Told them that my phone was working perfectly ok till the upgrade and their software has caused the issue. Informed me that I had been overcharging and this would have caused the wifi chip to burn out. Really?? Not happy with customer services and its a ploy to sell you a new product. Wont be purchasing any other Apple product or advise anyone else to either.

WARNING! My iPhone 5 failed to work TEN DAYS after the one-year warranty expired! It was a hardware issue and the phone could not be made to connect with my cellular provider and the Internet. The Mission Viejo, CA Apple Store manager was arrogant and condescending. I interacted with FIVE employees and not one of them expressed ANY words of sympathy or regret about my situation. Customer service #101. I was told to give them $280 and they would replace the phone. My faith in APPLE products and customer service has been shaken after years of buying their computers and other products.

I bought the AppleCare for my Apple iPhone in the United States where it says that the warranty is worldwide and Apple Brazil refuses to give me call. I want my money back plus taxes. Apple misleads its customers. Then I asked with Apple Support in USA, and they told me that I have to contact Apple Brasil. But Apple Brasil refuses to give me back my money. So, I suggest you never buy an AppleCare because the global warranty of Apple doesn’t work. I paid for that and I just want my money back.

I have Apple Care plan for iPhone 5S. Cannot share to Facebook. Cannot share from YouTube. Technicians are not able to resolve my problem, as a result of lacking ability. I demanded to return phone. I was refused.

Recently, my third Android phone broke in under six months of moderate use - just like the previous two Android phones I had purchased. Instead of getting yet another Android, I decided to take a chance on the iPhone after seeing my husband have a great experience with his iPhone 5s. I am thrilled - Not only has it been a great phone, but not a single app has crashed and my phone battery lasts longer than the Droid Razr Maxx - which I found amusing since I'd received a twitter response from a snarky Motorola rep who bragged that the Maxx had the best battery life on the market.

I am responding to this post where you were going to take legal action on Apple. Would like to know if you have heard anything or what is the nature of action you have taken. I can support you in it since I am also experiencing this issue. How do I go about bringing this to Apple's attention? I really need my data, pics and contacts.

I will never go with Apple again. The first phone I has a 3g, when I tried to upgrade to new OS, it went blank and Apple guys told me it's defective and nothing can be done, so I BOUGHT a refurbished 3gs from them. I used it for less than a month and then went on maternity leave. After 4 months that phone also went dark and would not turn on. My warranty on it had finished by then. I was angry! Finally signed an agreement with sprint and got the newest model of iPhone 5, thought that this would be just fine now.

Daughter said IPhone 4S was having problems with sound, battery and charging. Took to Apple store and was told OS is having major problems. I don't know what upgrade she has. Then they looked at the liquid indicator and said liquid damage. Voided warranty. The phone has never seen liquid, EVER! He took the phone to the back. Said he opened it and the charger contacts had slight corrosion. What? Told there's nothing he could do. Why did Apple put the liquid indicator in an exposed place like the charger port?

Since we lost all of our photographs, we made numerous trips to the Corporate Apple store locally without success. The following letter was then sent to Apple, Inc.in November 2013 followed by a couple of reminders but Apple's management did not even care to acknowledge - let alone do anything. We are now contemplating a legal action in the small claims court. Apple's arrogance and lack of customer care are horrible. I can be directly contacted with your comments. Thank you.

IPhone 4s heating up so much it melted the mobile's protective cover which was put on. Wife got tingling shocks up her arm and could feel the mobile heating, even when it was in her pocket. After contacting Christine ** iOS manager on several times in July last year and sending pics to her, matter was not resolved as mobile was just out of warranty. I would have to pay myself for fixing, cheapest way was to upgrade to a different mobile (Samsung Galaxy 4s) and take out a new contract early just to get shot of this mobile... Only a few weeks back I contacted Apple to say how bad their reaction was to my complaint, and was talking to a different lady called Erika ** who told me she would have replaced the mobile, bit late as its gone, as a goodwill gesture Apple has offered me accessories, up to the value of £120. Really think they should have replaced the mobile in the first place, not good from a multi-billion business...

My apps on my phone will not update. When I called Tech Support, they were going to charge me $99.00. I am on a limited income and cannot afford $99.00. Since I bought their product, why can't they provide Tech Support at least at a reasonable price? I will never buy another Apple Product again.

I have spent the better part of a week trying to work with Apple and Sprint to get my text message services worked out. Unfortunately, now all of my contacts with iPhones are sending me texts that are lost in outer space because they are not going through as an iMessage or a regular text. I refuse to buy an Apple product ever again. I will not recommend either of these companies based on their support of their products and their lack of concern for their customers.

I lost my iPhone and when calling Apple, I was misinformed about the replacement price of USD 269.00 and that was the best they could do. I didn't even get enough feedback on how to delete the apps from iPhone and only information was change passwords. Also, suggestion was to get the iPhone for the mentioned price at an Apple Store. Next day, I called to confirm the location that I can get the iPhone for the mentioned price and was told it's incorrect and there is no way they can do anything about it. I requested for various options, including communication with my carrier about the contract to the fact that I was provided false information and Apple should be held liable for that. Despite reaching the Senior Advisor, who had the nerve to tell me that no matter what, she still won't do anything.

I just got painful electric shocks while I was charging my iPhone 5. Knowing the incidents in China and Australia, I called Apple Customer support. And you know what happened? The US advisor transferred me to the UAE advisor who told me they cannot help me because I bought my unit from Singapore! And they call this customer service? There's no way I'll touch my phone and USB cord again. So pardon me if I cannot be reached until I get another phone. Apple iPhone customer care sucks big time!

My niece's iphone went blank/black and she could not see anything on the phone. Background - I had purchase the phone through Sprint and the Applecare warranty in May of 2012, I think. We had a problem with it related to the sound volume and went back to Sprint around on Feb. 2013. They sent us to the Apple store in the same mall. The Apple store looked at it and replaced it with a new phone. They also sent us back to Sprint to activate it, but Sprint would not activate it and sent up back to the Apple Store to get it activate it. The Apple Store did activate it for us. There was another problem with the camera which we took to the Apple Store sometime in May 2013, I believe. My niece was told did she reset it and they explain how. That went fine and we did not even need to see a technician in this case.

I had been using my iPhone 5 with minimal issues for over a year. I saw that the new OS was released - iOS 7. It had been a few weeks after the release and I noticed some slowness in my phone and odd things happening, like the dial pad would disappear when I wanted to make a call or calls would suddenly drop on routes I had traveled in the past with no issue. I decided to upgrade my iOS to the latest to see if this would resolve the problem. I plugged in the phone to my computer, initiated the process on iTunes, and then the firmware load stopped in the middle and was stuck for several hours. I tried again and again with no success. I used to be an embedded software engineer, so I tried to look up this issue and found that several people had a similar problem.

I recently purchased an Apple accessory product (an iPhone charging cord). The reason I purchased a new one was due to my previous charging cord wearing-and-tearing so quickly. I only had that cord for about 4 months before it became useless. I just purchased my new cord about 2 months ago now and it already is showing signs of uselessness (wires already showing through sleeve). Yes I'm well aware that its longevity is directly affected by how its treated but, even-still the cord needs to be made much more durable for the price we are charged for a simple cord.

The new software is terrible. When I am able to upgrade to a new phone, I will not be getting an Apple unless the software is more like the IOS 6.

I HAD to submit my EXTREME displeasure for the manner in which Apple launched IOS 7!! Apple KNEW that this would negatively affect iPhone's 4 and 4S and refused to give a Warning or Caution to these particular customers before this new IOS was downloaded!! To make matters that much worse, Apple removed the ability for these customers to go back to a working IOS 6 which worked for our phones. It seems we now have to purchase a newer model iPhone for which IOS 7 was designed for in the first place. PURCHASING A NEWER PHONE BECAUSE OF THIS PLOY WILL DEFINITELY NOT HAPPEN!!

Your new iPhone iOS 7.0.2 software SUCKS! Seriously it's not up to par. I wanted to reload my old OS 6 Operating system & told I cannot. You should have given end-users & consumers a choice or warning about the graphics. You guys brought this out before it was ready. The Graphics are HORRIBLE. It eats up more battery life than before. All kinds of glitches. I will be selling my iPhone 5 & buying SAMSUNG Galaxy 4S w/o the HUBRIS & ARROGANCE of Apple's Inflated ego.

I've been using my I5 phone since it came out and it's been good until a message came on my screen to update to the new os7 software! I should've listened to my cousin who told me everyone he knows who has an iPhone has had trouble when they updated their phone to this software. Well, I reluctantly did the update and it looked and acted really nice until 2 days ago, I woke up and looked at my phone, unplugged the charger and all I saw was a black screen! It wouldn't turn on, no matter what I did!

I own an iPhone4s, an iPad, 2 Apple TV's, a 13" MacBook Air; my wife an 11" MacBook Air. Before the 4s, I had an iPhone 3gs. On the iPhone 4s, I wanted to retain ios6.1.3 since I do not like ios7. Yesterday, when trying to switch wifi ON, the button grayed out and I could not revive it. An internet search revealed that this problem is known since 2008, 5 years ago, and still persists! A forum suggested that an upgrade to ios7 might fix the problem, so I reluctantly upgraded, after first downloading ios6.1.3 to downgrade again after fixing the wifi. Now I have the HORRIBLE and SLOWER ios7 and still no wifi, and the downgrade back to ios6.1.3 is no longer possible!

Big fan of Apple products for years. Had first iPhone and have a couple of iPods. Always happy till now. Have new iPhone 5. Old iPhone was awesome. Never had a hitch. Always felt special with my iPhone. It was a status symbol. It was the Cadillac of mobile phones. Downloaded new iOS7 software and the Cadillac turned into a rusty, junky Toyota. Phone freezes causing me to do 30 to 50 hard resets per day just to get it to work. The new software is cheap and trashy looking. Had to give a presentation with my iPhone.

I have owned my APPLE iPhone for approximately 2 months. Today, I noticed a fracture/crack down the center of the touch pad. The phone was perfect yesterday and has not been dropped or abused. The friendly customer service rep at the APPLE store informed me that they will not replace the touch screen; however, will be happy to offer me a new phone for $199. $199 to replace a two-month-old phone which should not be broken in the first place. Not!

Last week, I had an iPhone 4 that was almost perfect. It was running on iOS6 at the time. I had a bad experience with programs not working when I ignored that update so I thought it was in my best interest to download iOS7. Well, that turned out to be a BIG mistake!!! The speakers don't work, I lost all contacts, messages, it won't connect to my Bluetooth. Add insult to injury, I backed up the phone to iCloud before the update but I couldn't restore ANYTHING but my Facebook contacts! I spent 2 hours on the phone with support, 1 hour at the Apple Store and 30 minutes at Verizon. No one could restore my phone. The folks at the store are arrogant and cocky. Phone support people were polite but not much help. The guy at the store said that would give me $149 toward the purchase of a 5. My response was, "If my kid pissed on your floor, you'd expect me to clean it up, wouldn't you? Apple dumped a load of crap on my phone and I want it cleaned up." He said, "I'm sorry, there's nothing we can do." My response got some pats on the back from some people who were next to me with THE SAME PROBLEM..."Apple will not get another penny of mine, it's going to Samsung".

I downloaded the new IOS7 software, which completely wiped out my phone of all info (contacts, photos, all other personal info). I had previously saved all this info as requested to iCloud and to my comp through iTunes. After numerous calls and transferred to many departments and different people, I finally talked to someone who could look into it. We spoke over a few different nights to come to the conclusion that he had no idea what happened, and stated he would email the "engineers" with the issue and they would take a few days to get back to him.

What did you morons do with the new iPhone software upgrade??? I can no longer access Chess with Friends Free (Zynga) from my phone after upgrading. Unacceptable! I play this with my 90-year-old father-in-law, who cannot afford to buy an app and who barely knows how to turn on his iPad, and now I can't even access the app!!! It's just about the ONLY joy he and I have (he's 90!!!). C'mon Apple - stop being money-grubbers and figure this out or I'm ditching this phone!

Hi. My name is Sushil **. I bought one iPhone 4, 16 gb mobile phone from HK last week and came to India. Last three days back, I was facing some problem with phone; it’s restarting automatically and then I online chat with Apple service support team and I also sent them a log file of my mobile phone. After that they suggest me to restore my phone through iTunes and I have done that practice, but after this my phone is completely dead. Then I called to service center again and they told me that your phone is having hardware problem and this phone we cannot repair here in India because of this phone purchased from Hong Kong.

I have an Apple iPhone 5 that is ten months old and the battery completely drains to zero after about two hours of talking. I went into the Apple store to get a new battery for it, since it was under warranty. The Apple store did a diagnostic on my battery and said it was functioning at 83%, so they told me that they would not replace it under warranty (of course, why should I expect anything different?). I told them I would be happy to purchase a battery for $80. Then they told me that a new battery wouldn't increase my talk time, even though the usage time has been declining for the past few months.

Recently got a new iPhone 4s and MacBook Pro for work, Aug. 12th, 2013. Being a long-time Windows technician, I was excited to finally try out a new manufacturer of technology, Apple. After my first few hours of using my iPhone and MacBook, I was disappointed. The first item I noticed was deleting multiple text messages on the iPhone was not an option. I said WTF. Why can't I delete multiple messages? This seems elementary but I found this to be the theme for most Apple products. I have to delete messages one at a time. Why?

Ok, so I'm not the most graceful and dropped my iPhone within 2 weeks of getting it and it cracked. I paid good money for the otterbox and protective film to make sure it doesn't get more damage. I had an employee at my local Apple store put a new screen protector last week. The cracks are in the corner and continue in a v formation from corner to side. Now, the cracks have been there for about 6 months and no problems. After the new screen protector was put on, it remained working for 5 days then a splash of water gets on it and it DIES!?! I have the thing protected with film on the screen and an otterbox surrounding the whole thing... Why does it die?!?

LED light stuck on. Went to the Genius Bar yesterday. I was told my light was stuck on due to moisture. This iPhone 4 is two months old and never exposed to moisture. Tech took phone apart, found very slight moisture had gone through head phone jack and had very slight rust. He told me moisture and humidity caused this in two months. Humidity? So I can't take the phone out when it's humid out? How can such a high tech phone be so vulnerable to the elements? Apple tech could not help me, because I didn't purchase phone from Apple and he said he didn't know history of phone.

I have a six-month-old iPhone 4S. The battery and WiFi stopped working. Well, the battery works for about 40 minutes if I charge it all night. Knowing that iPhones have a long history of battery problems, I stopped at the Apple store in the Maine mall (about an hour's drive). Because I did not have a reservation, they can't see me for three hours and suggested I make an appointment.

Let me tell you a little about the demographic you are marketing to. It's called INSTANT GRATIFICATION. When my husband’s Android phone has a “small unannounced update” that allows him to use two apps at once on the same screen, but I have to wait 3 months for a “major” update that will allow my iPhone to look pretty... Yeah. Your days are numbered. Get with the program. Stop posturing and start working.

My iPhone was a lemon from Day One. Most minor issues, I dealt with at the nearby AT&T store (my carrier). When the phone "crashed" and I was unable to power it up, AT&T told me I should go to the Apple store. When I cited all of the problems and asked for an exchange under warranty, the young man who powered up the phone told me whatever work was done might solve those problems. In fact, it did not. My phone kept crashing, though I was able to repower it, sometimes after several hours. Meantime, the phone got damp when water was sprayed on me (while it was in my pocket). On my return visit to the Apple store, the young man told me the traces of water caused the warranty to be null and void.

I purchased an iPhone 3GS a little over two years ago. Last week, the phone imploded from a faulty battery while it was sitting on my desk. I watched the phone expand and bust open. When contacting Apple, they said the phone was out of warranty and I would have to buy a new phone. When I went to their support site, I found hundreds of people with the same complaint and Apple is doing nothing about it. Some were lucky enough to get the phone replaced for the price of anywhere from $80.00 to $200.00. I am not about to pay another cent to Apple. I paid $699.99 for a phone that is basically disposable because they used an inferior battery in their product.

My husband purchased an iPhone 4S for me about a year and a half ago. My phone was trying to update to 6.3 when it froze. The music updated perfectly; however, when it was time for my 2,800 photos to sync, I received an iTunes image with a plug. We tried everything to no avail. After visiting an Apple store in Las Vegas, NV, the technician informed me it had to be reset to factory settings. My head and heart began to hurt; after all, I have photos that are irreplaceable. And yes, a back up was performed! I will never ever purchase another iPhone or accept one as a gift. I can't believe an upgrade would override my photos. Why didn't Apple take measures to prevent this from occurring?

I had bought a Mac and 5 months after having it, the CD drive wouldn't open which they replaced. Now, when I put CD's in it, it makes a loud sound and scratches the CD's, so obviously it wasn't fixed properly. But now of course, it's over warranty. One of my 2012 Nano's just died and wouldn't turn on anymore after six months. Luckily, it was covered under warranty so they replaced it with a refurbished one. Now, both of my iPhone 4's had menu button issues which one of them was replaced but the other one. Every time I went to Apple, while it was covered under warranty, of course Apple would say it's the apps crashing and restore it. Now the menu button doesn't work at all and voice control is stuck on it.

I just bought my iPhone 5 for less than 2 months for almost $700. I had to bring it to the Apple Store because they couldn't restore it. They said they couldn't do anything about it but I must replace the new phone for another $250 (what kind of crap is this?) and another $100 for insurance. My whole family used iPhones and iPads. That was the last straw. We will never support Apple again. I had to pay $1,000 total for this phone. Argh.

I went to get a warranty battery because the phone (Apple iPhone 4S) was heating up. The sales person tested the phone and said it was fine, but the phone would go completely dead after 3 hours with hardly any use. She argued with me that the phone was fine and couldn't warranty. I had to pay $80.00 for a new battery (which clearly solved was the problem). If apple can't do any better than this, I am returning all five iPhones that I bought for my family and find someone with better service. This is a business phone for me and I have no time or patience for this kind of crap!

My son waited outside to purchase two iPhone 5s for his girlfriend and himself. His girlfriend began having issues with her lock button. Eventually, the issue became worse and stopped working. My son took the device to the Apple store located at 4400 Ashford Dunwoody Rd in Atlanta, GA and was told that the device no longer had a warranty because one of the liquid indicators was missing. He was told he must have opened the device and removed one. The others were in place and detected no liquid damage. My son told the rep ** that he didn't know how to open an iPhone and that it was purchased like that. He requested to see the store manager. The store manager ** looked at the phone and stated, "Yes, it's missing. You removed it."

I have been a loyal Apple customer since 1984. I have bought hundreds of desktops, laptops, peripherals, iPods, iTouches, and iPhones over the years. iPhone 4S doesn't maintain battery charge, Siri is 99.9% useless. This one is faulty, and I have Apple Care on all of my products. Why? Customer service has left me on hold, failed to return promised phone calls, and then, have been unhelpful in resolving the problem. Apple has clearly gotten too big to be responsive any longer. They were so good for so long, then something changed. I am seriously looking, for the first time, for a better customer service experience. Good luck Apple, I am sure you will do fine. But one of your original, long-time advocates and early adopters is gone.

Up to this point, I have been a long, loyal and valued Apple customer. Since 1987, I have purchased many, many Apple products: Mac Plus, Mac IIs, Mac Quadras, Powerbooks, iPods and iMacs. Currently, my entire family owns 3 iPhone 4s, 3 Macbook Pro and one iPad 2. Our initial problems began earlier this year when we upgraded our iPhone 4 (x3) to iPhone 4S through Sprint. All three of us have had issues with:

I purchased an iPhone 4, & within a very short span of time, it just stopped charging one day. I am so annoyed & do not know what to do now. The number given for customer store in Pakistan is also not working. Though it is still under warranty, I'm really unhappy about all the inconvenience I am having.

I received my iPhone5 today. Home key does not work. When I googled the issue, clearly, this is a known issue. Service refuses to acknowledge the issue. They said my only options were to ship it back or go to the Apple store. If I go to the Apple store, then can't commit that they will have a replacement in stock. It may have to be ordered. Unacceptable.

I lost my BlackBerry Storm when it dropped into a huge materials shredder when it fell out of its holster. This "iPhone" does not measure up to my antiquated 3g BlackBerry which is not available any longer. This truly is not advancement of engineering but in this current state of the world, not much is.

This is my 3rd big issue with Apple. I have been a "Gung-Ho' Apple fan for a long time. In the last few years, I am seriously starting to question Apple's longevity due to software compatibility issues. The first issue is with the new Mountain Lion operating system. It does not want to communicate efficiently or at all with a good portion of the applications I use. Snow Leopard should have been secured from projected viruses and for the most part left alone.

Today, we went to the Apple Store in Deer Park Mall in Illinois to talk to someone about issues my son has been having with his phone since December of 2011. He took it in for service at that time because his screen was blank, so they replaced it and said that it should do the trick. The problems started after that; first with dropped calls, then with inability to place or receive calls. So, he downloaded the IOS6 thinking that would solve his issues, which appeared to do so temporarily, but soon he was back to the same old problem.

iOS 6 / iPhone 4S - I confirm that I have the similar issues as many others have with Wi-Fi (greyed out and connectivity to Netgear) and speed.

I can't answer a call without tactile screen! So what if I use gloves? I lost all my calls while I do get off the gloves or do I have a bad/broken screen? Mine for example sometimes doesn't work. To sum up - do double click on middle button or home button to answer calls now!

New changes in configuration for iPhone/AT&T - On the most recent upgrade, a lot of junk social network data was added without the option of selectively refusing it. This used up space on my iPhone that I need. Even worse, the new maps are worthless. This has been one of my primary reasons for staying with the system as I travel worldwide and need this. Now, the loss will have me strongly consider looking for another option. Africa is especially bad. Roads are missing, no satellite view, rivers disappear (note sections of the Zambezi) which can be of great, life-threatening importance if you are trying to locate yourself along the border. I have not had to rely on separate GPS previously for about 5 years. Now you have screwed it up. I can't tell you how angry I feel about this change. All in all, I think you have really screwed up on this "upgrade". It is a colossal downgrade as far as I am concerned in a number of ways.

You changed my maps without my agreement, and have given me no alternative (Google map app). It's a huge disruption to my world and because my glass broke over the weekend and I'm not locked into a service provider, I am likely going over to Android/Verizon after like what, 4 years of loyalty?

My daughter’s iPhone 4S with iOS 6.0 has the Wi-Fi grayed out. Her phone worked fine with iOS 5.1, but once she updated to iOS 6.0, there's no Wi-Fi. We tried everything, but all failed. So we were supposed to get a replacement; unfortunately, Apple pulled the water damage scam on us. The red dot at the bottom of the ear device connection, although this phone is new, has always been in a case with protection and never been dropped in water. This is the last Apple product I will ever buy!

Today, September 25, 2012, while updating my iPhone 3GS with the IOS6 update, my phone locked up with the Connect to iTunes message on the screen. I attempted to restore my phone with iTunes. This did not work as my phone continued to be locked up. I called AT&T, my wireless service provider. They called Apple Customer Care. They suggested I try and do the Restore again because their servers were bogged down with all the IOS6 problems. I tried to restore again with no luck. I then called Apple and spoke with Diana. She had me try a couple of resets that weren't successful.

The issue I’m having with my iPhone 4S is that the hold button key all of a sudden stopped working. This is my third iPhone that had the exact same issue. When I owned the iPhone 4, it had the same problem. I took it to an Apple store; they could not fix the issue and gave me a refurbished one. I kept my iPhone 4 when the 4S came out. I bought that as well. Well, here we are today. Both phones have the same exact issue again, so I made an appointment with Apple store to resolve this issue. When I got there, I was told they could not service my phone and that my warranty is voided due to reason that I chose to replace my battery back cover with a red back cover that I actually liked.

My 4S is my first iPhone. Today is the last day that it is the newest iPhone, and it's been a great year. The display is amazing and is great for reading webpages and books. Siri doesn't always work perfectly, but I find myself using it more and more for searches and text, especially when I need my hands and eyes for something else. There are some great apps available, such as Instapaper, which have changed the way I work and play. There are some great apps for kids as well. My son loves the Toca Boca games (a lot of them are free!) and my daughter loves drawing programs and DragonBox. iMessage has saved me a ton on text messaging as well. The camera is excellent as well. I've turned it into my alarm clock. It may not be able to do everything a laptop or a computer or an SLR does, but it fits in my pocket so it's always available. If Apple continues past trends, the iPhone 5 will be a whole new device. I'll wait for the 5s and let others work out the bugs.

My iPhone was purchased in May 2012. The sound worked about 2 weeks. Then the 4S would not ring. I called Apple, they had me do a partial redo on the phone. I lost some information, but it started ringing when I had a phone call. It would not make any sounds when I was texting. For a while all I could take was an emergency phone call, just been living with no sound. Sometimes out of the blue, the sound would come back. I have been to the Apple store twice. The last time, Camille told me to put items in the cloud and delete my phone. She said it's a software problem, not a hardware problem. She said not to ever use iTunes again or I will lose sound again. How do I ever upgrade my phone if I can't use iTunes?

I have got an iPhone sized burn on my thigh which I firmly believe is a radiation burn from my phone, which was in my pocket. I felt it happen, a sharp gripping pain, but my phone itself was not hot which makes me think that it is a radiation burn and not a burn due to something hot. The burn looks like bad sunburn. Apple, of course, deny that anything like that could have happened and that there is any radiation with the phone. I am left with a 4x2 inches burn which has just developed from nothing if Apple are to be believed. I have a doctor appointment so I will have to take it from there. If there is anyone else out there with a similar story, I would love to know.

I have bad problems with my phone where I can talk for maybe a minute, sometimes shorter and then the other person can't hear me. I brought my phone in to Apple 4 to 5 times for them to only switch my phone out, but also asking me to come back another day for them to switch it. Well, I am on a new phone again for it to do the same thing. I want to be compensated for this matter. Give me an iPhone 4s or ask AT&T to let me switch my phone other than this iPhone. The reception is horrible and the workers at Apple are no help. All they do is say "switch out the phone" and I am so tired of driving 40 miles to do this crap. Please, someone help me with this matter. All of us that are on this plan have iPhones and no one else but me can even enjoy the phone nor have a conversation.

My son has an iPhone4 in great condition that stays in Otterbox all the time. But now, the only way he can talk on it is to use the speaker phone and it is just a year old. I pay good money for these phones and no one wants to take any responsibility. It really sucks that we have to keep Apple up and they cannot stand behind the product. No one claims to be able to fix it. I think someone should do something!

Apple iPhone 4 and 4s never has service. Calls are always lost and Wi-Fi is always slow. I never receive texts at the time they are sent to me because my iPhone never has any service. Half the time, I try to make a phone call but it doesn't go through and when it does, I get about 5 seconds before the call is lost. The messages often change from text message to iMessage when texting other iPhone users. Whenever the iMessage change to text message, the message never gets delivered. Also, messages tend to fail to send often, probably due to lack of service.

Less than one month after purchasing an iPhone4 which AT&T suggested for an upgrade, my iPhone went out, no screen, nothing. The AT&T store could do nothing. I was told to go to an Apple store and make an appointment first, of course. Apple store took phone in the backroom, came out several minutes later and said phone not warranted because of liquid-wet? Phone was not wet (was in a life proof case) but they proceeded to show me red dots in phone to indicate wet. I believe the Apple rep wet my phone and thus I had to purchase another phone for more than the first one cost me at AT&T.

I just got an iPhone 2 months ago and it was losing its charge and overheating, so I called AT&T where I purchased my phone. They told me I had to call Apple. I took the phone to the Apple store and they said it was a software issue, so they did something that was supposed to fix the issue. I left and the phone started overheating again so I had to go back. They acted like I was lying about the issue. They replaced the phone, finally, but they did not want to. I will never purchase anything from Apple again. They have awful customer service.

My phone suddenly wouldn't turn on and I, of course, pushed the turn of button and the home button. I put it on my iPhone radio alarm and finally saw "Need to activate" and "Enable location services." I pushed enable and then it was off forever. I tried to find help online but Apple wants $30 to ask a question or talk to anyone. I took my phone to AT&T, where I bought it through, and they handed me a card to call Apple. The only Apple store is 2 hours away. I have no money, no phone and I have important calls I am missing. I have spent hours online removing iTunes and other apps, and reloading them for nothing. My phone is 18 months old. A $400 piece of crap. I think they remotely screw up devices and not service them so you might get fed up with it and buy another one because you have no choice. Especially when my 2-year contract with AT&T is up in January, they want to make it difficult to use another company and their phones.

I purchased an iPhone 3gs from AT&T. I had to take it back within a week because the apps would not open. The people at the store replaced it gracefully with this not-so-smart iPhone 3gs. This phone has used all of my data allowance with the data turned off and accessing Wi-Fi only. The volume has gone to near nothing. Well, I called AT&T today. They said they could do nothing and connected us to Apple and Darrel **. He was very rude! After telling us there was nothing that could be done, he hung up on us. I called back and spoke to his supervisor who was just as rude. I wonder if it is the policy of Apple to not stand by their products and to treat their customers like crap when all we expect is a quality product and customer support (not customer bashing).

My 17-y.o. daughter has had trouble with her 6-month old iPhone 4s in the functions of playing music and camera use recently. When we went to the store, we were told the entire warranty was void due to a small crack in the front glass due to my daughter dropping the phone about 2 months ago. Though the small crack had nothing to do with the software issues, we were told our only option is to purchase another phone for $199. We just paid $199 in December. The front glass is an inferior product that should be able to withstand being dropped as people frequently drop their phones. At the very least, I would have expected to pay a fee for the phone to be fixed, not simply be told we have to buy a new phone. That would be like a car dealer telling us they cannot honor a warranty for the engine on a new car because the windshield has a crack in it.

Apple iPhone 4s died at age 7 weeks. I made 2 calls totaling almost 3 hrs to Apple, got it working for less than 24 hrs. I called back, tried to get a replacement per the 1-yr. manufacturer warranty. What a joke! My choice was to wait 2-3 days (the stores are backed up with iPhone repairs) to get into one of the 3 Apple 'Genius Bar' appointments for them to "repair it" (even though it's a black screen with a blue bar across it which is already a known defect w/ this model); or, pay $30 to have a new one FedEx'd to me (sounds good right ?). And, have a $600 hold on my credit card for 2 to 3 weeks until Apple processes my return (at my expense) of the dead phone!

I upgraded my new iPhone 4 from AT&T in November 4, 2011, and all of the sudden on Tuesday, June 19, 2012, my iPhone screen went completely black. I couldn't see anything, text or see the keypad at all. My car broke down on the same day, and I couldn't dial out to call AAA. I contacted the AT&T store where I bought the iPhone, and they told me that I will have to take the iPhone to the Apple store so it can be replaced since I have one-year warranty. When I went to the nearest Apple store in Sherman Oaks Square, one of the technicians approached me, and I explained the issues I was having with the phone. He took the phone back for a test, and like 5 minutes later, he came back and told me that the phone has been tampered with.

My daughter’s iPhone 4 had a problem with the sound when playing music. I spent over 6 hours on the phone with apple tech support doing hard resets, troubleshooting, etc. Finally after 6 hours, it was set up to replace the phone at the Apple Store in Cherry Hill Mall. It was set up for a counter exchange, I was told it would take 10 to 15 minutes and I was given a case number.

My phone has been losing battery percentage fast and getting extremely hot and today, I smelled something burning and it was my iPhone. I picked it up and it was so hot that it burnt a blister on my finger. I turned the phone off and it will not cool off. I have it in the freezer turned off and it will not cool off, but I don't want the things on my phone to be lost or ruined.

I purchased an Apple iPhone 4s (16GB) two months back. It has a dull yellowish display. I have repeatedly requested the Apple customer team for replacement of the set. However, they are not ready to accept the defect and have come back saying the iPhone 4s comes with two types of display, one is dull yellow and the other one is bright blue. Are consumers fools to pay such a huge price for a dull yellow display? Please help.

I purchased the new iPhone 4s based on advertising that it was such a great phone. It has terrible echos most of the time and poor reception. Also, it will no longer allow me to download my photos. The picture quality of the camera is also poor. Why would I want to take photos if I cannot download them to my PC? All of the iPhones I have purchased never worked right. This will be my second trip to the Apple store, which is an inconvenience, to ask them to fix this phone.

I had my iPhone upgraded to a 4GS a couple of months ago because my 3GS was running slow. I had to get the 4GS replaced because the battery didn't last at all and the phone tended to get hot very quickly. I am finding the same problem with the replacement I was given about a month ago. The battery will indicate a 100% when I leave the house and even when I don't use it, the battery power within a few hours will have fallen to 20%. The iPhone promises a lot but doesn't deliver. When I'm trying to download emails, there's a message saying I have exceeded my WiFi limit. My average monthly bill already comes to about $56 and I cannot afford to keep paying more.

iPhone 3GS that do not last more than 15 months – Very, very disappointed by the short life of the iPhone. I had it as brand new for the last 15 months. Then, suddenly it broke down, got damaged without any reason at all. Very short life device. That is not a good job! Never again the Apple iPhone experience.

I bought my iPhone 3GS (serial number 85938RFT3NR) in 2009. I paid for it in full and became my own property. I travel overseas, and I feel very comfortable using my own phone all the time. So I got it unlocked, not to change carriers, but to be able to use it in my travel. Unlocking the phone is legal, and it was not under warranty. I basically exercised my right to do what I want with my property.

I recently purchased the iPhone, and was unaware that it can stall for hours without service. When this happened to me recently, I had got into a car accident, and had no way of contacting anyone since I was alone. As a result, I had to drive my damaged car home, risking more damage to the tire/rim/bumper because of the fact that I couldn't use my phone to make calls. It was at a time of day when people were sleeping, and I wasn't about to walk to a random stranger's home and ask them to use their phone. My android phones never stalled in such a manner.

I am from Surat and I bought an iPhone 4 on July 30, 2011. The problem is with the in-call functions. In-calls are inaudible and as soon as we disconnect the call, the phone shuts down. We bought the phone from Bhatia's in Ghod Dhod Road, the authorized dealer of Apple. We are not getting any service for the problem. We went to Redington (India) Limited, which is the authorized service center for Apple. We still haven’t got any answer. They just cleared my phone and gave us a blank reply. Since the time I bought my phone, the problem has been there. It’s been 9 long months since I am suffering this. There has been no consideration given to the problem. I hope for help from Apple.

Left side speaker is not working and the camera is not zooming.

I purchased an iPhone 4 about few months ago and I was happy with it. Until now, the reception keeps fading and I use this phone a lot for my business and I am losing my customers. I rang your Apple store and only to be told that it was gong to cost me $250 to get it fixed. I feel this is not my fault and it is very annoying when you get disconnected while talking to a customer. I want this phone to just work. Please tell me what I should do as it was not a cheap phone. I love Apple Mac. All my other purchases are fine: my PC, my iPad, my iPod and my note pad. I hope to hear from you soon. Please help me with is problem.

I purchased an iPhone 4 when it was released and immediately had reception issues, which were mitigated by getting a free bumper. However, I started receiving overheating and hardware problems within approximately 7 months of this purchase. When I went to the Genius Bar, they replaced my phone with a refurbished one.

Defective iPhone 4s - Despite repeated attempts on my part to obtain a properly working iPhone 4s, the only thing that has been done as of this date is to replace the phone (3 times). Each replacement has not produced the desired results.

I went to the Apple Store in Walnut Creek 1129 South Main Street. My problem started about three weeks ago when my iPhone 4 has been draining my battery. I went to the said Apple Store to see if they could fix my issue. They stated that there was nothing wrong with my phone. I asked the store manager ** for a new phone but he stated that it wasn't going to happen. He was very rude, unprofessional, and disrespectful. Even the genius tech acted in the same manner towards me. Maybe because I was the only Latino in the store. Isn't it ironic that when you go to purchase their products, the are really friendly to you, but when something goes wrong with your phone, they are not so helpful? I am very angry. I don't think I would recommend any products to anyone from Apple.

I never had a cell phone, iPhone 4, my kid talk in to buying this iPhone. The first few days later, when I used the iPhone 4, I would be feeling a ting-a-ling in my hand, so then iPhone4 would not keep a charge on the batteries. So I went back to Verizon, ask them why my iPhone4 would not keep a charge. I said, "Hi, why does the iPhone I bought not keeping a charge." They said, "Okay, we'll just order another one. It will be here in three days." Okay. Two days went by, let me see the phone to look up something, okay, sigh this iPhone 4 feel the same and it feels like it's sending a shock wave through my body.

Right after I changed my password, MobileMe will not accept it. I lost my phone. I tried to log on to IME. It refused my password. I reset the password and it did not accept my new password. I cannot access "Find My iPhone." What good is that app if I cannot access it? It is not the first time I have these problems with accessing MobileMe and the app. I cannot wait for Window 8 (less glitz, real function).

I have suffered a considerable burn caused by my phone (Apple iPhone 3). The phone was in the back pocket of my jeans, where it lives mostly, until I put it in my car after I was told that no photography by phones or cameras were allowed on the course I was attending. It was some time later, perhaps an hour, that I felt an absolutely dreadful burning sensation on my skin in the back pocket area. So much so that in fact that I was unable to concentrate or work. I went to the bathroom to look in a mirror to see what was wrong and was horrified to see a large area of angry, red burn on my skin. I asked a colleague to verify that it was a burn, not a rash, which she did. At no time before I put the phone in my car was it hot to the touch or did it feel in any way abnormal.

I should be angry, but I am more interested in educating other consumers like myself. I did the research, and I did not see anything at the time, fall of 2011, about these two issues. 3 months after owning the phone, my audio feature starts to go in and out on my iPhone 4s. There was no satisfactory fix. We did the re-install, and it happened the next day. I received a replacement phone, which was time consuming to have to return via FedEx to my carrier.

I have an AT&T 3G iPhone. I'm trying to send a picture and I'm clicking the picture then message, and I try to send the message. My brother has the same phone on the same plan and his works, but mine only gets pictures from iPhone and I can only send to iPhones but he can receive. Whatever, I'm getting really aggravated and someone needs to contact me ASAP! My number is **.

First, I faced a problem in unlocking the phone. For this, the service center changed the phone. Next time, the same problem again so I got the set changed. Now I have a problem with the power switch and I am not able to download the newer software. Again, they changed the phone and in this set, wi-fi is not getting highlighted. I want a permanent solution.

Their employees are always rude. Their product is substandard. Unfortunately, I own many Apple products. Every single one of them has had problems that other companies would be ashamed of, yet Apple's arrogance snubs their noses at any complaints that they get. Unless you go into their store gushing about how privileged we all feel walking into their store, their employees are absolutely rude. Have you noticed that they don't even have an online customer service which deals with complaints? My iPhone 4 is 1 month old and the phone keeps freezing up and the texting occasionally will not work. I brought it into the store, and the snot nosed employee named AJ tested it, afterwards telling me there was nothing wrong. Then he wiped everything from the phone and told me he was going to test it again. I asked him why he would do this if there was nothing wrong. He glared at me like he was going to kill me. Honestly, I was fearful and just turned away. I told him that it didn't solve my problem, and he answered that he was glad to have assisted me in solving my problem. I hate Apple. What a waste of my money and time.

I have bought an iPhone 4G from Etisalat on 27.03.2011 and have been using it till I faced a problem with its home button. When I called the call center to inquire about the procedures I was told to surrender the device to Etisalat and I will get it repaired in 4 days. I surrendered the device on 23.01.2012 and so far I did not get it repaired nor replaced. When I visited Etisalat they advised me to wait for a call to inform me the deadline of resolving my problem since they are out of stock for a long time and they are not sure when the stock will be available. I need to resolve my problem at the earliest.

I bought an iPhone 4S 2-1/2 months ago. The phone was defective and also started dumping large amounts of data for no reason, resulting in lots of overage charges. The camera was not working right. The phone cannot make or receive calls. It cannot sync with iTunes.

I bought an iPhone 4, and after 6 six months, a problem happened in the screen and it's under warranty period but in Saudi Arabia, Dammam. They didn't accept the complaint. Now please advise how this matter will be sorted out and where should we launch the complaint? The hardware no. 012753007988967. Please advise on priority basis.

I bought the new iPhone 3 months ago and have nothing but problems making calls and with dropped calls. I took it to Verizon twice who finally sent me to the Apple store in University Village. After waiting an hour, they downloaded software to correct the problem. It did not work. I went back today, was given an appointment with 1.5 hour wait. They were late so I waited nearly two hours.

I have an iPhone 3GS and my problem is I am unable to turn power on. I purchased this phone in Apple store from Dallas, Texas about 14 month ago. Suddenly my cell phone’s power is not turning on. I charged for 1 hour with my laptop. Suddenly phone became too hot. Then immediately I removed connection. Waited one hour until iPhone became cool. I tried for power to turn on. It's not turning on power. I gave call to Apple customer service and explained situation. Then they scheduled for in-store appointment. I went to Apple store in Frisco, Texas. They checked phone and they said iPhone is not working and we will replace your iPhone when you pay $150. I said I have not opened iPhone from case and never gave iPhone for repair since I purchased from store. If battery is broken, replace it. I will pay.

I have an iPhone 3G, and my problem is I am unable to access my numeric keypad when I am either searching or typing a message, though the numeric pad (23) appears at the bottom left of the keyboard. I am quite sure it has to do with some settings with the keyboard. Please, I need assistance. Thank you.

I do not understand how Apple can continue to sell phones that continue to break. I first went into the store because my iPhone was in my bag and broke. I have no idea what happened to it. They gave me a brand new one; so I was told on the spot. Then not even about 6 months later, the iPhone was never getting reception and was switching on and off. It was not dialing numbers and was crackling on every phone call.

I bought a brand new iPhone 4s which immediately gave me problems. After 3 days, I took it to the Richmond Apple store. The tech people at the store swore up, down and sideways that I was getting a brand new phone all the time knowing it was **. I was back in the store 4 times because all 4 phones were defective. One they gave me had the back sliding off. Apple has lied and is very dishonest with clients. They command a huge premium for their piece of shot hand pieces and yet they replace with refurbished/recycled **! Who the * do these people think they are, ** people out of what's right?

The application for the iPhone named MyPlate by Livestrong purports to give nutritional information for foods and helps count calories. This application gives incorrect values for cholesterol, which is very dangerous for those who need to control their cholesterol intake. For example, according to Livestrong, one large egg contains no cholesterol and one lobster contains no cholesterol. Accordingly people who rely on this information are damaging themselves.

I bought an iPhone 3 about 2 years ago, and got the "white screen of death" about 2 months ago (phone will not show anything but white screen). I approached the Apple Store with a request to fix it (pay for the fix as the phone is not under warranty). They refused, because the phone was purchased in a different country. They admitted it is a legitimate iPhone, manufactured by Apple Inc., but still will not try and fix it. I have a hunk of metal that can't be used or fixed. They refuse to send it to any other Apple facility to be fixed. It seems that Apple doesn't stand behind its products at all!

I don’t understand how Apple is getting away with selling their IPods and IPhones without a protective covering. Everyone is walking around with cracked glass. There needs to be a recall. I went to Apple to discuss this and they want another $150.00 to repair the damage. Apple is selling defective items. They are not safeguarding their item and they are charging a lot of money.

First of all, I have 4 iPhone 4s, phone family plan. All 4 phones’ voice commands mess up, let it be on text or searching something, or even on reminder. It picks up a different name and place and time, also the apps on Facebook’s comment under wrong pictures. And it doesn't give you the full ability the Facebook does on the computer. I am very upset because I use these options a lot because I'm driving and voice comment is my main problem.

Apple, and its co-instigators the service carriers such as AT&T & Verizon, rob its consumers while supporting and encouraging theft and other criminal activity.

On my number 3 iPhone, the battery is bad. On the number four phone, it can not be turned on. There’s little or no help. Bad move to iPhone.

I pre-purchased the iPhone 4G at the time when we were required to complete this for the phone. Instead of the phone being available when promised, this phone was two weeks late. The company could not or would not say anything but its Apple's fault. I got an email a couple weeks after promised date of delivery and went in within twenty four hours. I did the trade back for a iPhone 4 which was not the price the website said and it had changed the price since the day I was in. I was told the price on the pre-purchased day would stand then had to argue with them just to get this.

I have the iPhone 4, and I have taken it in twice to an Apple store. They have not been able to fix it at all. It heats up, and becomes too warm to talk on, drop calls constantly, turn totally black, and I have to turn it off, in order to get it to come back to life. I was told by someone at the Apple store to contact Apple, and tell them my problem, and maybe, just maybe, they will help me. I need to have a working phone, especially in the business of health care. I will have to wait another year to get an upgrade, and I will get a different phone

This is my 2nd iPhone. The first one started getting hot and stopped working. It was under warranty. Apple was kind and replaced that phone. My 2nd phone started not to connect to the WiFi. I had just got WiFi at home. The phone connected only part time. We got the wireless WiFi on the first of July. The phone has no working WiFi.

My iPhone 4 malfunctioned at 'day 40' after I purchased it from AT&T last month. I tried to contact AT&T first, and I was told that it's a hardware problem, and since it was over 30 days they can't exchange it, so I have to call Apple. I called Apple and gave my number to be called back if anything happens with the connection, and spoke to the first person. She had no idea what to do with the malfunction. I was put on hold approximately 4 times while she asked further questions from someone else and came back to the line. At that point, the call was dropped. I waited about half an hour, and no one called me back despite having my number to call me back if the connection is lost. I called again. More press 1 and press 2, more waiting on hold. New person answers. I describe the problem again and where we stopped with the last person.

I purchased the iPhone 4 at the online Apple store for Sprint as my provider. The phone came and it was a Verizon phone. I called and complained. They sent me a second phone and once again, it was under Verizon. I have been on the phone for a total of 8 hours, and 1 week later, no one has a clue as to how to help me. They have very poor customer service. Never again. Be warned.

I purchased a new iPhone on September 4, 2011. It went completely dead on October 13, 2011. I returned it to the store and was told by Don that it was still under warranty and that it would be replaced. I stated I did not want a refurbished phone after only one month and was told I would receive a new phone. I received a refurbished in the mail. I called customer service and was told that this was Apple's policy and they we're sorry that Don had lied, but they would do nothing. Now, I am stuck in contract with them with no recourse. I contacted Apple and was hung up on by customer service.

I got an iPhone 4 to be able to access Facebook and Farmville on the go. I got the phone two months ago, and up to this day I still cannot download a Farmville application. I cannot register a credit card because I don't live in the USA. It means I can only download free applications. The battery needs to be charged every second day, and the signal is very poor. Never again will I get an iPhone.

There is an apple iPhone application called "Tom Cat" I just saw an update in the wardrobe of this application that says "Indian turban". This inclusion of religious version of Sikh turban with a sign on the front called "khanda" really hurt the sentiments of Sikh's all around the world. This may provoke them to get involved in unlawful activities like violent protests.

I bought an Apple iPhone 4 almost two months ago. I started using it, and now, I got to know that there is an issue with the signal receptor of my handset. It never shows full signal strength. I am struggling with Apple iPhone 4. It's not worth spending the money.

I brought an app for my iPhone 3GS. The crystal portal 2 cost me 1.99 and every time I get to the second level, it cuts out and won't allow me back on. As I paid for this, I would like to know why this is happening as I really enjoy the game and would like to finish it.

I called iPhone support and the operator said that the 9-month old iPhone 3GS was under warranty. However, I would have to talk to a technician first and that was going to cost me $20 to $70. No thanks. I will again see what AT&T can do. As a foot note, the operator had such a pronounced accent and the communication was difficult at best to impossible at times. Now, I still have a 9-month old 3GS iPhone that is not working right even though it is still under warranty. Good luck to all you iPhone users.

I had purchased iPhone 4 bearing serial number **. The day I had purchased in June, I was facing problem on few numbers I had saved in my phone. The contact names are not showing up when I get call from them. I thought I had not saved few numbers properly. So, I went to Apple service center. They had updated me on my phone. They said that the place where we put port for charging is red in color. I was blamed that it is the sensor which suggests it came in contact with water. I had million dollar question on quality as my phone had never come in contact with water.

I had a replacement iPhone 4 shipped to me and the box was empty. Now, Apple is treating me like a criminal and they are “investigating.” As this issue goes on, I don’t have a phone for business and Apple just doesn’t care.

Crummy service for 3 week old iPhone. This is my 3rd iPhone, and I had trouble with the first one, and they wouldn't admit it had a problem. The second one was fine, used it two years, no problems. Now I bought an iPhone 4, and the screen keeps resetting to minimum brightness. I can go into settings and correct this, but it's happening 2-3 times a day, and I can't tell why. I called Apple and they presented me with three options, (1) drive more than 90 miles to an Apple store, send it in and wait 5 business days to get it back, or (3) pay $30 and put a hold on my credit card to have them send me a temp replacement while they look at my phone, Each of those options either cost me $30 or 180 miles and the lost time, or cause me to not have a phone for a week (or more). That seems like crummy service for Apple.

Two weeks ago I'm walking down 6th St. when I'm approached by a stranger who asked me if I would like to make $100 real easy. All I had to do was go to the Apple store with him and use my info to help him purchase 5 iPhones. I got in the car with another fellow and he drove to Stonestown Apple Store where I gave my ID and SSN and they purchased the phones. Then he gave me $100 and drove off. Yesterday I got a bill in the mail for $450 from AT&T. I thought I was just helping them to purchase the phones. I mistakenly assumed that they would be billed for the service. I called AT&T and immediately cancelled the service and explained to them what happened.

The battery to my fairly new iPhone is going out. It will get to a point where it will not take a charge. AT&T says I will have to purchase a new battery from Apple to the tune of over $100.00. This would be fine except that if I ask AT&T to charge the phone, it will charge at their stores, but not at my home or car. I have 5 different chargers which I've had tested with AT&T and there is nothing wrong with them. I think it's time consumers knew that there is some sort of scam working here.

I purchased an iPhone 4 from Verizon Wireless this past winter. I work from my car quite a bit so Bluetooth headset functionality is important to me. I quickly discovered a problem with the Verizon iPhone that causes it to automatically default incoming calls to the phone itself rather than the headset once one call had been made or received on the headset. This means I have to turn the headset off and then back on at the beginning of each call. Verizon customer service connected me with Apple customer service, who then brought in their engineering team.

The Apple iPhone is great at everything other than being a phone. Holding the phone causes it to activate any of the numerous keys and functions on the touch pad with it next to your face. It does not have a lockout function that prevents it from doing anything from trying to call someone else and linking the two calls to mute, speaker, face time, number keys. There are a few ways to work around this failure for the iPhone to work properly as a phone, but all are inferior functions as a phone. Why is no one blasting this phone out of the water and all we hear is the hype? Is Steve Jobs so powerful that no one will stand up to him? The iPhone could be fixed by programming a lock out screen. Also, if you receive text while on a call, all text must be addressed before you can hang up on your call because they window priority over the end call window. Someone texting me when I am on a phone talking is not more important and will be addressed after I hang up, not before, but then again Steve Jobs does not know proper phone edict.

My iPhone 3gs battery went haywire after upgrading my OS. It's only seven months old and the battery cannot hold the electrical charge for a two-minute conversation. The agent can't tell what is wrong until it became more evident then they confirmed that the battery was no good already. They keep on reinstalling OS. I keep returning to the service center with the same problem, and they keep reinstalling OS. Very stupid people keep asking the same question. Every detail is already in their records. They are using Apple laptops, mac computer but no good. I have insisted that my warranty is expiring soon. They have to change the battery. So, they send to Singapore since they don't have a qualified technician to do the job.

I bought an 8GB iPhone, wherein I actually wanted to buy iPhone 3GS, but the attendants there did not even tell me that iPhone 3GS doesn't come in 8GB configuration, and thus they sold their iPhone 3G to me, thus hiding important information from the consumer. It clearly shows their intention of selling this piece. Within the first 2 days of purchase, it started hanging. I thought, maybe it needs a restart, but now about a month from the purchase, the touch is just not working, which has made the iPhone completely nonfunctional.