Samsung Cell Phones Reviews

I bought the Samsung discover for my daughter for Christmas, it is now the beginning of June, not even 6 months later and the phone just died, the back screen is lit but it is blank. It will not turn on or off, I contacted cricket, I'm sorry as hell, useless phone service provider. They told me they couldn't help to contact the warranty through Samsung. The complete lack of customer care that I got from Samsung is a clear indicator that Samsung is not a company that anyone should do business with, and their warranty is not really a warranty. It is a total and complete scam, they tell you to send in your device so they can look at it and see if they can fix it, no guarantees mind you.

Me and my sister purchased the Samsung light, paid cash. Left the store and had spent over $700 on the 2 phones. My phone would not hold a charge day 1 and if you sent a text, the person would get it next week even when the store clerk tried. Their thing was to reset the phone which erased all of my information that had taken me an hour to set up. Then they sent me on my way to find that this still does not help. Took the phone back 10 times. Now they are saying the 15 day contract is up and there is nothing they can do, I own the phone. I thought my issues were bad when they exchanged my sister's phone and now hers is worst than the 1st. We need help.

They are a joke. Phone still under warranty. Tried just about everything to tell me it was my fault. Battery won't hold a charge. I have to send it back. I should receive it back from them in 7 to 10 business days. Are they for real?

Samsung S4 Catches Fire - So woke up this morning reached over to my phone to check the time. And as I made contact with the phone, it was so hot I tossed the phone jumped outta bed. As I inspected the phone, I noticed the phone had burned where the charger was plugged in. The back plate had burn marks as well as the front and actual phone as well. Tried to pull the charger out but it stuck and the cord just came off.

I purchased a Samsung tablet in Nov of 2013 as well as an otter box for the device at an ATT store. My tablet quit charging so I took it to the ATT store for wty. I was told I would have to contact Samsung about it. I contacted Samsung and they sent me a shipping label. I sent in the device for repairs. After about a week of not hearing anything, I called Samsung. I was told my screen had a crack in it and it was not a wty issue. I told them I had my device in an otter box since I purchased it and it did not have any damage when I shipped it. I talked to a supervisor and got nowhere.

I started having issues after 4 months. Have tried 4 separate chargers. Loved the phone, but it is dead and unusable. So freaking frustrating!!! By the way, if you are a prepaid customer you can't get insurance on it. Get some other phone.

This phone freezes up constantly. It butt dial 2 or 3 numbers after you place a call. The phone will not let you delete or shut the call without pulling the battery out.

I purchased Samsung Galaxy S Duos 2 on 07-01-2014 for my wife. Ever since I purchased the phone, while charging it becomes very hot. After some day I used Samsung core charger to charge the phone. Phone battery was charged. One day battery was discharged. When I tried to charge the phone again it didn't show anything. Phone was also not booting. I took the phone to Authorized Samsung service dealer (Nehru Place). After checking, they found that motherboard is burned. Due to which it is not booting. They are saying that you use different charger of 1 amp because of which board was burned actual charger's amp .70. I asked them is there no internal control in the mobile phone for this.

The Galaxy Note 3 is not a durable phone. My charging system stop functioning twice within 5 months. The first time Sprint, my carrier, fixed it for free but now would have to charge me. I don't carry insurance because it's still under factory warranty. The problem is Samsung's warranty is garbage. They'll only fix and not replace a phone. Unlike other manufacturers who simply send you a reconditioned replacement, Samsung takes up to two weeks to fix your actual phone leaving you stranded without a phone for that time period. The charging issue is bad, the warranty even worse but the customer service is poorest I have ever experienced. Stay away from all Samsung products.

My Samsung Galaxy 3 phone screen was frozen and would not respond. I took the device to the Sprint store and after examining it, they determined that the screen needed to be repaired. They notified us that there would be charge for this. The other option was to send the device in to Samsung and they would either repair it or replace it as the phone was under warranty. We contacted Samsung and ran through all the troubleshooting they recommended with no results. We then sent the device to Samsung, never heard from anyone again, and received it several days later in the exact same condition in which we had sent it in. The repair ticket states that the phone is beyond repair due to water damage and corrosion and that this, of course, voids the warranty.

From the day I purchased the phone from Radio Shack, the phone gave me problems. I returned the phone numerous times for them to look at it, and the issues were like my computer when it had a virus. I had not downloaded any apps and that was what they initially blamed as the reason. They put the phone back to factory settings, and sent me on my way. Five times later, I became irate that I had spent over 200.00 for a phone that I had no use for. I finally got a replacement! Now it does not work at all. Will not take a charge. The phone is less than 1 year old. Not happy. I had better service from the unsmart phones that had no bells and whistles.

I purchased a Samsung S4 with the S Voice feature. The S Voice feature does not work in my car so the cell phone is useless to me. I have contacted the CEO office many time & Bell & Samsung repair. Nobody can fix the S Voice to work in the car. The promise was that the Kitkat upgrade would solve all. No it has not. This is false advertising. I am tired of being hung up on by supervisors in customer service and I am tired of being lied too. Stand behind your product. The business has not addressed the fact that supervisors at customer care dropped the ball and hung up on me twice. The business did not address the fact that customer care promised that S Voice would be fine after the Kitkat upgrade.

In September 2013, I was retrieving voice mail with the phone to my right ear. Suddenly the phone emitted a high pitch screeching noise and I immediately started having problems hearing in that ear. About four months later I was again picking up a voice mail. This time the phone was to my left ear and again the phone began emitting a high pitch screeching noise. The same results occurred and I now have documented hearing loss in both ears. Samsung has done nothing in the way of telling me what happened to cause the phone to be defective. All I've gotten from Samsung is a prepaid box to return the phone and a call from one of their attorneys asking what I expected to "get out of this". Nobody has reached out to me to see if my hearing has improved, which it hasn't or to offer an explanation or even a replacement phone. As a side note, I was in a different locale for each of the episodes.

I waited for over a year to get my hand on a highly anticipated Galaxy S4. I got it on 05/24/2013 via Fido, cellphone provider in Canada and I was excited. Few months later it started giving trouble: The battery charging overheat. Few minutes into charging the battery, the entire phone became extremely hot and the heat was real so that you risk to burn yourself if you touched it straight away! Then few weeks later the speaker started fading and the sound became cranky and crappy so that now I can't listen to music, can't watch movies or play games. The sound is gone.

I bought my Galaxy S4 on 3rd of July 2013. On February 7th, 2014, I saw sparks on the phone while charging on the wall unit with the charger provided by Samsung. It has stopped charging since then. When I called them the 1st time they said that it was not in the warranty because the IMEI number showed it to be more than a year. After that, I got the bill from AT&T and called them and I said that it had caught fire. The service rep said that it just had sparks and did not catch fire. And again yesterday, I had called again and they said that since my back cover was slightly melted because of the spark, now it was out of warranty and I would need to send the phone to them and if they find out it was a manufacturer defect, they would fix it for free otherwise I have to pay $500.

My battery in my 10-month-old Galaxy S4 phone stopped holding a charge. I called Samsung to take advantage of the warranty and I was told that I would have to send my old battery to them first before they could send me a new one. Now how many people have the option of going without their phone while a warranty service takes their time getting a replacement product to you? This would mean I would have to go without a phone for god knows how long until they sent out a new one. Now there are two main factors here that you as the consumer have to depend on; one being our great United States postal service to get it there and the other being some idiot at a warranty department that is more worried about lunch time than getting you your replacement battery so you can have a phone to use. The entire process is upside down, it should be, they send the new battery out and then have the customer send the old one back within a set time or they charge the account for the new battery. Just another example of these big companies taking advantage of the little guy by finding ways not to honor a warranty, by inconveniencing the customer and forcing them to alternative means of getting a new battery!!!! Samsung SUCKS!!!!

The Samsung Galaxy 3 needs to be recalled. Since purchasing this phone last September 2013, I have purchased 4 charging cords, 2 outlet plugins, 2 external battery chargers and another battery only to find out last Tuesday 2/25/14 that a new cell phone is needed as well as another battery. The charging portal was also bad I was told. I was also told that this has happened to many people regarding this particular phone.

I brought a new Samsung galaxy s3 and downloaded some apps from Google Play then it started hanging and battery getting drain very fast, even not a single day back up I get with it and often get switch off when I charge it. I find that Rs.1.5 get deducted 4 times. I then talk with the service provider Airtel to look into the matter, and they refuse by saying that "there is some setting problems in your mobile. Kindly check with Samsung." When I called Samsung they told that "we don't know why it is getting deducted. Kindly check with service provider." I am totally fed up with this and wish to sell this mobile. Please help as what shall I do now.

Ten days ago, as I had enough credits at my local cell phone provider (Vivo, Brazil), I was offered a Samsung Galaxy S4 for free, which I gave to my daughter. After a week, without misuses or any accident, the screen presented scratches and died, as it can be seen under the glass. VIVO staff said there was nothing they could do and I was advised to visit a Samsung representative in town. No matter my explanations on how carefully the phone had been handled or the absolute lack of any signs of drops, not even a microscopic scratch or abrasion, the representative insisted it was my fault and that I might have caused the harm somehow, no question to repair or replace it. At least they could have taken it for analysis, but no was the only answer.

My Samsung Galaxy S3's USB port went kaput recently while under warranty. After muddling through T-Mobile and Samsung support, I decided to send it in for repairs. One week later, Samsung sent my phone back in the SAME CONDITION, and the reason being on the sheet was that my phone was "beyond repair" due to "GROSS ELECTROMECH DAMAGE-ABUSE". This meant that it would cost them more than what the phone was worth in order to fix the problem. This was a phone that had been kept in it's case since day one, never touched water, screen in perfect condition, never tampered with the insides, and the only issue was the mechanical failure of the USB port that Samsung could have easily replaced.

Where to begin. Talked into buying phone as my last cheap flip open phone died when water splashed onto it at river. Didn't really want or need computer advertised as phone, but not too many choices out there for phones advertised as "rugged" and able to be dropped in water (as long as you secure charging port). This phone is horribly designed. You have to grab it a certain way or you will turn volume all the way down. Too many choices or features. You have speaking volume, ringing volume, media volume, and more volume controls. Definitely not user friendly and you need to keep manual with you at all times to adjust something, turn something on or of.

I sent my phone in to be repaired once it stopped charging. They said it was beyond repair. Customer service was no help. I am within my 12 month warranty. It doesn't look like I’m going to get justice here. Not happy. This might be enough to push me to an iPhone. We'll see.

I spent my Rs 30K hard-earned money on Samsung Galaxy S3 on 25th May 2013 and bought tension. After two months my charger started charging very slow then I searched customer care (Dilsukhnagar) in Hyderabad and sent my charger along with bill with my friend because customer care was near to his home and its about 90 min journey from my home (Madhapur). When he went to customer care then customer care executive refused him by saying that he cannot exchange charger without having look of mobile.

I had purchased a new Note 3 from Malad Inorbit mall from Samsung gallery and at the point of sale they sold me a cover for 3500rs in order to protect my phone from any dust particle or scratch rather than 500rs scratch guard. In 10 days there is scratch appeared. When I went to the Samsung service gallery they inform me to go the place where I had purchased the cell phone from. Once I went there they informed me that they can't do anything. I have to visit the Samsung service gallery later. After lot of hassle Samsung service gallery informed me that it's an external damage and it does not come under warranty. Hence they can't do anything. Hence call the help desk number.

I got multiple phones for myself and my family and this is a summary of the issues that we're all experiencing with the mighty Samsung... Charge the battery for the full night and it lasts only 2 hours even when the signal strength is full. No background apps running, mobile data switched off, Wifi switched off, Bluetooth switched off... This is what the battery life is for Samsung which clearly sucks and besides the phone gets hot as if it's constantly inside an oven or something and I had to get a fire extinguisher just in case something happens... My food doesn't get heated up in the oven so fast.... The phone has supposedly got a quad core processor and it still works as if there ain't a single core...

I have purchased Samsung Galaxy S3 in the month of June 12. In the month of November 12, the mobile become suddenly dead and Samsung service center told us that motherboard got damaged. After showing them warranty card, we got mobile repair free of charge. But again now in the month of 28.11.2013, suddenly same problem the mobile got dead and again Samsung told us motherboard is damaged. We don’t understand after spending Rs.40000/- is Samsung is providing such type of parts in their mobile. Even if we purchase bike in this amount it will run properly at least for three years. Worst mobile of Samsung is S3. VERY BAD EXPERIENCE.

My Mother paid the reduced fee...phone was repaired and seems to work ok. Just be aware that warranty from Google Samsung is not worth the paper it’s printed on. It’s a shame...as I think the phone is pretty awesome! My nephew is on a full ride at Duke and every penny is precious! I think this experience made our whole family circle aware of how a product is only as good as its service. That's a true test of its corporate accountability...Samsung is on our blacklist of products!

I'm so so mad. Something need to be done. November 4, sent my phone for repairs because it started with saying charging paused, high voltage use. Just received my phone yesterday, November 12, back from Samsung repairs and it's more a problem. 8 days without my phone, now I got to send it back. Turn my phone on and my screen turning blue and I just got it back yesterday from repairs. Now, I'll be without a phone again. Me and my daughter have breathing problems plus I have an order protection against my daughter's father. $329.00 for nothing, a phone I bought brand new four months ago. I'm sending pictures when problem first started, charging paused, high voltage use, and pictures once I got the phone back from repairs November 2013 from November 4 of sending phone. I feel robbed. Samsung Galaxy 2, I'm so mad. You got me for my money.

I just recently had to send my Galaxy S2 back to Samsung in Plano Texas. I was told it was going to be two weeks with no phone for them to fix a problem with my power button being super sensitive and turning off and on constantly. I sent my phone and two days later received an email stating my phone had been fixed. I got my S2 back in the mail 2day shipping and so far everything is in working order. They even updated my software. I heard all of the horror stories about Samsung and was a little hesitant to send my phone to them. Guess I was a lucky one!

Just a piece of **. Never buy a Samsung phone again in my life. My phone started when I took my charger off. My phone came up with a box with a beeping noise saying charging paused, high voltage use and it's not on charger. My phone would turn on and off for nothing, not even the phone repair places want to fix it so I had warranty on the phone. Remind you, I bought the phone 4 months ago. I check my ticket with Samsung repairs. It said component replaced. What does that mean, you sending me the same piece of ** phone back that's having so many problems. Samsung 2 is a problem. I'm waiting for my phone to be delivered back to me. How Boost don't got loan phones for their customers, know there's a big problem with the Galaxy 2 all over. I'm phoneless, severely disabled and also have an order of protection against my daughter's father. What am I supposed to do if he's after me, got no time to get to a pay phone.

Samsung Galaxy S II - Cell phone would show battery life at 100 percent until I disconnected from charger. Phone then would register at 20 percent battery life. A few days later phone died and I could not charge using my phone charger. I tried different charges without success. I took my phone to Sprint. Diagnosis was charging port. Sprint stated they would replace for $50.00. I purchased phone with Radio Shack with warranty. Deductible with RS $100.00. I was advised to send phone over to Samsung for repair since the phone was still under warranty. I called Samsung and the service was great. Info for shipping provided. I shipped phone.. Two days later an email arrived stating phone has water damage. Phone was checked by Sprint prior to me sending to Samsung and the technician stated, she could tell there was no water damage because all white strips were still white. I received my phone. I took phone to Sprint and repair was actually $30.00 VS. 100 deductible with RS. I will NEVER buy a SAMSUNG product again. EVER!

I got Samsung Galaxy S4 on contract because I can not afford Pay As You Go. Screen was flickering and everything was fine but phone was getting hot too much. I contact with Three Network they send me to Samsung Certified service center. They took my phone straight away and told me nothing. Then they told me it is liquid damage. I was very careful with my device so there is no way to get water in phone. I am 100% sure it was not water damage.

Last year I bought my first smartphone, a Galaxy Aviator. I'm not a game player nor do I keep my music on the phone, so I just wanted something simple for phone, texting, photos, social networking, and some googling facts when out with friends. My Aviator has constantly locked up since day one. Every few days I have to take the battery out and let it reboot, sometimes once or twice a day. The original battery in it stopped charging and I had to buy a new battery, but the phone doesn't keep a charge very well. Now it is starting to just automatically turn itself off. Several years ago I had an older Samsung flip phone that had begun to do the same thing, just turn itself off.

I sent my phone in for a faulty charging port. It was working fine except having to hold the plug at an odd angle to charge. My phone was still under warranty. Upon receiving it, Samsung warranty service in Plano, Texas stated that the only accessory received with my phone was the battery cover. I immediately called them and said I had an SD card in my phone and the CS rep said, no you didn't. LIARS. Then their technician replaced a "component" and sent it for quality testing. Three days later this other department claims there is water damage to inside circuitry and my phone is Beyond Economic Repair. Today I received back a brick that won't even charge or start. No SD card either.

Angry because this phone offered by Verizon as a voice and text phone is unreliable, does not function as expected and is a terrible replacement for an LG that the ribbon went bad after 5 years use and was not available. I would never recommend this cell or recommend a Samsung to anyone. The ease of use is terrible, constantly goes to draft as a message comes in while typing a text. Goes to voice mail without ringing. Loaded icons are so small they cannot be seen. Samsung = bad, bad, bad.

I was pleasantly surprised by how wonderful this phone is and how easy it is to use. I am very happy and would recommend this product to anyone who wants a fun phone!!

I bought my Samsung Galaxy s2 phone in May and the end of July. It won’t hold a charge so I go to RadioShack and they give me the 1800 number for Samsung. I call them and they tell me what to do to have the phone sent to them to be fixed. Now that was on August 2nd. On August 15th, I call them to find out about the phone and the kid on the other end tells me that it says the phone is beyond repair. Now I’m livid at this point and tell him that the phone was never dropped or had gotten wet so the phone MUST HAVE been damaged when I purchased it.

My nephew bought a Google Samsung Nexus 4N back in July of 2012. It came with a 1 year warranty which covered pretty much anything during normal use of the phone. Back at the end of May 2013 the phone began behaving erratically, not powering up, shutting down during phone calls, not playing games, freezing up, and saying the battery was not fully charged, no matter how long it was on the charger. Since he had just graduated Valedictorian and was heading off to camp (he is a counselor to children at a special Christian camp during his summers) I offered to help take care of it. His grandmother and I took it to Best Buy, thinking it might need a new battery, and were informed the motherboard was burned up and would not work properly until it was either replaced or another phone purchased.

So my phone became very difficult to charge. I had to wiggle the charging cord around just to get a bit of a charge on it... It would say it was charging but the battery kept depleting. Well, I sent it in to Samsung to be fixed because I'm STILL under a warranty. Next thing I know I call to check up on my phone and I'm told that my phone is "beyond repair" or in technical terms "GROSS ELECTROMECH DAMAGE-ABUSE". I was BEYOND angry when I learned this. I took care of my phone the way I was told to! I never did ANYTHING "abusive" to my phone and it overly ticks me off to know that Samsung is going to be sending my phone back to me in the shape that it was in if not worse. SERIOUSLY?! I am OUTRAGED. I can't afford a NEW phone and when I signed up for the warranty I was told I would be sent a replacement phone if my phone became damaged... You liars. -.-

Okay, so I bought this phone on my b-day last year and was all excited for this new cell phone. Well recently, I've been having problems with it charging. Like it wouldn't charge for nothing. I bought new chargers and etc. Now, I am so upset that SAMSUNG WILL NOT REPAIR IT or give me a new cell phone!! Ugh, I asked the agent what am I supposed to do with this phone now that it doesn't want to charge!? Well, basically they said nothing. So, I am thinking twice of purchasing a Samsung Android phone again. I'm like aren't they supposed to charge and last at least 2 years!? Not 1 year and then for them to say not repairing, to me they are thieves! I feel cheated out of my own money that I paid for this device! GRRRHH.

I have been using "tech" since mid 80s, I have in this time only had TWO items fail on me. First was the Samsung NC-10 netbook. This was a fab little device until the screen started flickering. Guess what? It was happening to loads of people! Poor design in how the LCD cable is routed around the hinge. Cable has now been replaced four times! Second was the Samsung Galaxy S2, also a fab device, until it went wrong. I sent it to Samsung authorized repairer as it was under warranty, only to be told it was not covered due to water damage! The device has never been near water, never used in rain or snow, never dropped into any water, never used in bathroom etc.

I was in need of a phone, so I purchased this Samsung 3 in December 2012, as my carrier had a good deal but no other phones I wanted. Since then, it has been replaced once and the replacement is just as much a piece of crap. To start, the phone dropped calls, in some cases repeatedly. The phone coverage where I live is very good so I know it wasn't the towers or lack thereof. When I needed to input numbers in a phone call, the screen would the majority of the time go black. The rep at my carrier tried to tell me I was blocking something, but seriously, I've had many phones with never this problem and the way I hold the phone hasn't changed.

Since I bought Samsung GT-B7722, I had firmware issues. I had to switch off by removing battery and restart the device every now and then because it was freezing. I took it to the service and had no luck again (they told me that if it persists, I should send it to Bulgaria for service at my own expenses. I didn't have another device; thus, I could not send it and remain without a phone for a month or even more. Furthermore, it wasn't guaranteed that I will not face the same problems again).

Samsung refuses to repair their own device by claiming a wrong diagnosis. Please DON'T buy Samsung Galaxy phones. I say please, because you will get hurt a lot at the end. Not 100 or 200 dollars, you will lose 500 up to 700 dollars. I have a Samsung Galaxy Note II. I paid for $695 and used it only a few months. No, I am not a rich, I am just a victim of Samsung.

I purchased a Samsung E5360 on 1 April 2013. When I purchased it, its performance was good but after 2 weeks, it has given me some troubles like: hanging, auto start of music player, no battery backup and some apps also are not working.

I purchased a Samsung C414R cell phone in August 2012. On April 12, 2013, my cell phone would not turn on, the startup blue bar would go to about 50% and then the phone would die. After phoning Samsung, they provided free shipping to their repair facility in Richmond, BC, and the phone was shipped on April 15. The phone was returned to me on April 23, and was exactly the same as when I shipped it. Upon phoning the repair facility, they indicated that they re-programmed the phone, but did not check to see if it would turn on as this is not their normal procedure.

Galaxy S3 and Note 2 - There are a lot of issues. Where should I start? The bluetooth does not work when third party app is on like Skype. If call was received, it will disconnect. Third party app is unresponsive. There is color saturation change issue. There's a battery draining problem. Battery only works only 4-5 hours a day. Data keeps on collecting. All apps do not close on force shut. If Wi-Fi is turned off, it automatically turns on.

Samsung GT-C3303 - As soon as I try accessing Gmail account on this phone, it gives an error saying "root connection expired." This is for the first time that I have encountered such a bizarre problem in this phone. Neither am I able to access Facebook site on this phone. Apparently, the cookies are very much turned on and I have already enabled "Accept All" option under the cookies section. Please seek into this as it is causing a discomfort. Thanks.

Samsung Galaxy Appeal - I bought AT&T Samsung Appeal in Nov. 2012. The battery always discharged. I had the phone unlocked for Straight Talk and sent the phone to Samsung. They received it the first time on 2/11/2013 with ticket number **. They replaced a component and shipped it back to me on 2/13/2013. I had to call Straight Talk and paid $15.99 for another SIM for it. It was still unlocked. On 3/25/13, they rec'd the phone. It would not make or receive any call. They replaced pba and sent the phone back on 3/29/2013.

I got my Samsung mobile software re-installed twice within the last 7 months of purchase. But last time, I was told by the Service Center that my inner kit would be replaced as this handset is hanging on a regular basis. Yet again they re-installed the software. As in the past, my important data had been lost and it took lots of pain to recollect again and again. Please help me with it.

I got a Samsung phone. When I went to Straight Talk, everything was fine the first month. Then all of a sudden, the battery will only hold a charge for 12 hours. I don't use my phone a lot. I called Samsung and explained the problem and the boy on the other end of the line was no help whatsoever. So I went to Batteries Plus and they checked my battery, and said nothing was wrong with the battery. I was shocked! I have had nothing but bad luck with Samsung phones. This is the second one I have had. No wonder Straight Talk is so cheap because they give you crappy phones and customer service won't do a thing to correct it.

I bought a Samsung Galaxy S2 in November 2012. Within days, the battery started draining out - sometimes from 75% to 30% within a few minutes (even when the cell phone is not in use). The instrument shuts down too. I have given the product for repair. At the Samsung service center in Central Mumbai, I saw that the number of people with expensive phones who had a complaint were a lot. Newly introduced S3, Note 2, Tab - all of them had some problem or the other! Please do your due diligence before you buy Samsung and please also be prepared for it to develop a problem!

I had purchased a Samsung Galaxy Duos smartphone GT-S7562 in September 2012 and from the day one, the handset is giving below problems. I have written to the CEO's office for 4 times, but all the time they ask to visit the service center. I had submitted my phone thrice to service center and even them are convinced that the handset is defective, but Samsung is just killing time by asking me to visit the service center again and again. Please go through the problems with this phone and do not buy this product:

I took out a contract with Vodacom. I got a Samsung S3. About 2 months later, it started freezing. I took it in to Vodacom in Old Fort Road, Durban. Phone went in and a few days later, I fetched it. This went on 4 times. Every time they said it was fixed, by the next day, it froze again. I demanded a new cellphone. Vodacom said they could not give me one. It is up to Samsung. I gave it in for the fifth time. They said it has to go to Samsung. I'm still waiting for answers almost 4 weeks later. This is absolutely disgusting. This phone should have been changed after the second time. Samsung is useless. I will never get a Samsung cellphone again. They do not know how to treat customers.

I got a contract with O2 in Aug 2011. The handset started acting strangely in Dec. 2011. O2 said they wouldn't help and it had to be returned to Samsung, despite being the retailer of a faulty product. The charging is intermittent and sometimes drains battery while charging. The unit becomes really hot when charging. The unit randomly shuts down. When typing an email, the delete or copy or paste function puts the word to be deleted randomly in halfway through the word being deleted or corrected or somewhere else altogether.

A problem with the Galaxy S3 battery that is 2 months old – They want me to send the whole phone to them to replace the battery and stay without a phone to abide to their policy. My other option is to send them the bad battery first (they did all the steps to make sure it is bad), and after they receive it, they will send me a new one so I will not be way from my phone (dead phone without a battery). Nothing happened and they told me this is our policy, like it or not, it is up to you... goodbye. Too stupid and horrible customer service. One hour over the phone and 30 minutes of chatting for nothing. I miss Apple customer service.

I bought a Samsung Admire and had it for 3 days. The phone shut off on whim and no cell service. They replaced it with another. After 1 week, it had the same problems. The store told me to contact Samsung directly because the phone has a warranty. I spoke with customer service 2 times and for over one and a half hours each time, I went through them resetting everything, frying my 16GB SD card. All I got was a sorry and to send them the phone and they will look into it, but it can take up to 3 weeks. I said that I did not spend all this money to have to pay to send it to you and back again. So I went and got another one with the same problem.

I have been a great fan of Samsung Mobiles since the beginning. I have always purchased the latest flagship devices that Samsung has released. I have got Galaxy S, Galaxy SII and recently when Samsung released Galaxy SIII, I purchased it within a week of the launch. I purchased Galaxy SIII on 18th of June 2012. Everything was running smooth until 4th of September. The phone started rebooting from the welcome screen itself. Upon contacting the service center, I was informed that it is a software issue and they reinstalled the software. Still, the problem persisted.

I bought a brand new Samsung Eternity cell phone. I did not use it at all, charged it up, was ready to give it to an off-site secretary and had it turned off overnight while fully charged. I powered the phone on in the morning and the battery was approximately 1/3 drained while the phone was off. I had difficulties getting a return ticket from Samsung. It took several phone calls until they finally emailed me a return ticket. They had the phone for three weeks and repaired it and sent it back to me. I put the battery and that have been sitting for three weeks and it was fully charged when I installed it into the phone. I turned the phone off, powered it down, let it sit overnight and turned it on the next morning. I turned it on and it was a proximally one third drained on the battery.

OMG! Please do not purchase Samsung products of any kind. Worst customer service I have ever experienced in my life! I have to go through six automated menus to speak to an incompetent human being after they sent my warranted phone back to me broken. I proceeded and they hang up on me twice. I then sat on hold for over two hours total time for a supervisor before hanging up. I emailed the company as I thought my mind would explode. They asked me to call back again. I did call again the next morning. Outsourced "Aliza" informed me that although "she was so sorry" (arrgghhh!) that she could not help me; she would transfer me to a supervisor (again) who would explain everything to me.

I bought a Samsung mobile phone in India. That mobile phone suddenly hung up and automatically switched off and immediately switched on. I think that was due to the speed I pressed the keypad. On April 20, 2012, I again purchased other Android mobile phone. That one also has the same type of software problem. Without touching the phone, it automatically displays that the SD card was suddenly removed. Due to this you will lose some data and within seconds it automatically resumes the SD card and keeps on scanning. When I asked the company demonstrator, he bluffed me to format the phone. After several attempts on formatting, I asked to be sent a replacement. But after three days, they returned the phone by updating the software.

Samsung Admire - This is the worst cell phone I have ever owned. The call quality is awful. You can’t really hear the person on the other end. It is very fuzzy and it occurs with all calls. Samsung says they will repair, but it's not broken. MetroPCS says I'm on my own once they have my money. Very disappointed, and I will be letting my friends and family know that Samsung and MetroPCS sell junk.

About two weeks back, I bought a Samsung Galaxy S Advance. The phone is often hanging. Sometimes the touch pad takes a long time to respond. After I shut down the phone and restart, it starts working. I am frustrated with this phone. I am fan of Samsung mobile but this incidence is discouraging me. Please let me know if you have any advice.

I purchased a Samsung GT I900G on 12th of Dec 2011 (IMEI no: 358401040665539), for which I paid Rs. 29,900. I literally dreamed about buying this phone. But everything evaporated when I got to know that the phone I am having is not like a non G version as the hardware is inferior to that of GT I900. I got to know this when I was googling for games for my phone and all that was written on reputed websites. I found out that there is a lot of application which runs like Charm on non G version but not on mine.

Complaint letter (Samsung) - I bought a phone (Champ Deluxe) nearly a month ago. From that in itself, nearly 15 days, the phone was in the service center only again and again repeating the same problem. No proper response. This is from Sivakasi, contact number, **. Hanging is the main problem. Even in the customer center, they complained that my SIM is the problem. Even I am sure there is no problem regarding my SIM. I went along with them and I changed my SIM. Then yesterday, they changed the board, but still no use in the phone. There is still the same problem.

This is about the worse phone (Samsung Galaxy) I have ever had. The warranty is even worse. I have a year warranty but when you try to use it, the repairs only are covered. Not only that, it will take 5 days for them to receive the phone and up to 7 days to get it back if it can be repaired. This warranty sucks! I paid for my device in full which was almost $300.00 and the phone is only 7 months old. I would not purchase another Samsung again.

My Samsung Wave crashed as soon I upgraded it to Bada 2.0. I showed it up to Samsung service center. Now they are asking me for 5000 RS. What should I do? It's not at all my fault. It stopped working after I upgraded it to Bada 2.0 via Samsung Kies.

I did an upgrade on my phone on the 2nd of April. After much debate, I was finally swayed to go for the Galaxy Note against the iPhone 4s. Not even two weeks after receiving my phone, I found that the mike was not working. After walking Santdon City flat and going into Vodacom shop after Vodacom shop, I was told it was the software which needed updating. Then I was told that all the settings were correct, then that I had to book the phone in as it seems that the mike may be faulty. Also, I was told that it takes 7-14 days depending on how busy the technicians are. Only Vodacom and Samsung can decide if there should be a replacement of a new phone.

I have recently bought a Samsung c3530. I am using a sim card of Bsnl service provider. I got three messages on 25/03/2012 in half an hour, the messages you have been charged Rs 50. Please, start the game and input this unlocking code from no. **. In this way my account balance was deducted by a total of Rs 150. When I contacted Bsnl the mobile service provider, they said this is not their fault but of the Samsung corporation, of which phone I am using. They also said that Samsung's phone games application is the culprit and they cannot do anything. The deducted sum also went to Samsung.

My husband and I both purchased a Samsung Gt-E3210b. From the first day, it would just turn off in the middle of a text. Then, it will turn back on. Sometimes it would just turn off and would not turn back on, so I missed phone calls and texts. This happens to both phones and my daughter’s phone, which is the same make. We asked The Warehouse, the shop we bought it, what could be done. They said we had to pay $55 each phone to have them checked (which would take two weeks). That’s totally unacceptable. When returning a jug that blew up, I got it replaced immediately. What is the difference with a phone? I want new and different phones!

I’ve been ordering the Galaxy Note for the past 3 weeks. So, I’m looking forward to my brilliant Samsung Galaxy Note. I went through Cell C and got my phone today. Before we started, it wasn’t working. It doesn’t need SIM cards. Now, I have to wait 1 to 2 weeks to be able to get a Samsung that works. This phone was started in the shop and didn’t work from the start.

I have many complaints regarding my Samsung GT-B7722. The phone is automatically shutting down and sometimes restarting its own without any operation by me. Sometimes it was hanging. Some names are not displaying when they are calling me, messaging me, even when their phone numbers are in my phone book. Songs are playing very noisy in the music player. The files are not downloading from the net-browsing.

I am having the problem with the Samsung Galaxy Y Pro Duos. SD card gets automatically removed unexpectedly when my phone goes into stand-by mode, then it goes off and I have to restart it again with power button. I don’t know what to do to solve it. I think that is the first and last time I buy Samsung phone.

I've got the Samsung Galaxy. For the first couple months, I was just getting use to it was, easy to understand but "slow". It only got slower; programming phone numbers, birthdays, addresses, etc. After the time of in putting data, it would disappear. I had a micro card with all my current history of pictures; birthdays, christenings, nephews and nieces being born, etc. erased! I'd make phone calls, never long. I'd hang up or so I thought hours later, it would still be locked on! I’d be on calls or attempting to make them and it would lock me out, turn itself off or call a different phone number! I have now not been able to do anything constructing with it useful or personal with it now for some months! It is the worst thing I've ever had to deal with! Teenagers are less hassle!

I purchased a brand new Samsung Galaxy S from Univercell store, Karunagapally, Kerala, India and within a few days, had major issues with the phone. The power on/off button did not function properly, the phone would just freeze in the middle of a call and it would take a few minutes for it to start functioning again, the home screen would just freeze - just to mention a few! Obviously, it was a faulty piece of equipment and I expected them to replace it or give me satisfactory customer service. I was told that they would "keep it under observation" to see what was wrong. A week later, they did a "hard reset" and returned the same faulty piece back to me, much to my dissatisfaction. After having paid RS 20,000, I expected a little better customer service!

My Samsung Wave 525 speakers don’t work. However, the headphones work. I bought this phone last year but never used as speakers won’t work.

Worst Customer Service from Samsung Authorized Service Station: I bought a new Samsung Wave 525 on January 22nd, 2012 at Universal, Vadapalani/Arcot Road branch. Within one week time, the ear jacks do not work and when I inquired with Universal, they asked us to leave the phone with them for one week minimum. Since our instrument is mandatory, we were asked to contact the Samsung Service Center in person. The Universal person assured us that in the service center, they will solve the problem within a day or two. After contacting the authorized service center (Mobile Technologies) at Vadapalani, they first said there is no manpower so they asked us to leave the instrument for two days, or to come after two days.

My Galaxy S GT-I9003 not supporting Skype and Actionvoip: I am using Samsung Galaxy S GT-I9003. Now I am not happy with this model because I had already downloaded Actionvoip from Market Software. I had purchased this phone as dated 2012 February 14. In the beginning, Actionvoip was working properly. Nowadays it’s not working properly. While making calls through Actionvoip, I can hear voice from other persons, but they can't hear my voice. I can hear very clearly, but they can't. Also, I am not happy that it’s not supporting Skype. Skype is not coming clearly. The front camera is also not working properly. It’s blinking while using Skype. So please get the reply. What shall I do to solve these issues? Thanks.

When I had first purchased the Samsung Galaxy Nexus, it was tricky to charge. I found that if the phone was placed just right, it might charge. Now, there is no charging, it doesn't matter whether car, home or brand of charger. I called Samsung and they are going to take 10 days to fix the brand new phone I just purchased. They will not, under any circumstances, send me a new phone to replace the $300 phone I just bought. Do not buy from Samsung.

Samsung cell phone battery exploded (model # CEO168) - Sat morning February 18, 2012 at about 2:30 AM the phone battery exploded landing on our kitchen floor burning the finish off of our pergo flooring. The phone had been put on charge that evening.

They didn't answer and my cell phone is a mess.

Bought a Samsung Y through Sarco (Samsung dealer). I have the bill. Within three weeks mobile got spoiled. Gave for service. Within one week I was told some part has to be changed and will be repaired being under warranty. They have ordered the part from Dubai. I waited for a month and then called up. At that time they told me it’s an LCD problem and I have to pay now. They initially said something else and now they ask 1/4 the cost of the mobile.

T bought a Samsung Corby II less than a week ago. Last night, it just went off with no ring tone, no sound at all. Other problems with Samsung touch screen phones: it turns on by itself frequently if you leave it in your pocket and there is no keypad lock! Other problems are the WiFi reception is poor, it is not easy to log on to surrounding WiFi, as compared to say, Nokia phones, which has a better reception. It is not user-friendly, e.g.; the organizer can be set to repeat an event at one week, 2 week or one month intervals, but there is no 3-week intervals. There is no speed dial keys and so difficult to change the phone's ringing profile. I should have bought a Nokia, never buy Samsung again.

I purchased a phone GT-S5263 six months back. Suddenly two weeks back usb and kies icon used to appear and the phone was getting initialized automatically and the battery used to go down completely. I took the problem to the service center. They told me water had logged inside and they blindly replaced the charger and returned it to me. At home I realized that the problem is persisting.

I have given my Samsung phone i8000 Omnia 2 in S.R mobiles {samsung care} in Hisar for replacing LCD in my phone but after 15 days, they gave my phone back and told me that this phone we can't do. Next day, when I have gone to other dealer, he opened my phone in front of me and told me that they have taken out your phone parts. Please help me for this. I will be very helpful to you.

I just found out that the calculator on my Galaxy S phone gives me the wrong answer when in the scientific calculator mode. When I type in 100 minus 10 %, it gives me the answer of 99.9. I have talked to both Sprint and Samsung and no one can give me a satisfactory answer. And forget about trying to talk to Google who owns the Android operating system since they do not offer live tech support. I have also asked several other people who own the first gen of Galaxy S phones as well as the new Galaxy’s 2 models and their calculators are also giving the same wrong answers to 100 minus 10 percent question.

We bought 2 Samsung Dart phones in mid Dec. 2011. One of them locks up in a downloading mode for no reason and rapidly discharges the battery. It discharges 90% in a short period of time and heats up. The other phone discharges 85% in 5 hours in the standby mode, and is now starting to lock up also. One charger has already failed. Samsung wants us to buy new batteries to help them troubleshoot the phones. The retail store will not take them back, Samsung refuses to reimburse us, and T-Mobile refuses to help. Factory reset does not solve the problems either.

I just recently bought a Samsung Gem. The phone worked great at first, now it constantly freezes up on me while texting and the screen freezes up quite often. I can promise you I will never buy another Samsung phone ever! This is the second samsung phone I have and I am very disappointed with the quality. My newer phone is only a few months old and it has some major malfunctions. I shouldn't have to take it in and have it fixed already. I'll know next time not to buy a Samsung.

I purchased a Samsung GT I9003 mobile. I am cursing myself for that. The phone gets stuck at least 3 times a day. If an incoming call comes while we are on another call, the phone gets stuck. I have to remove the battery to off and restart the phone. Even otherwise also the phone gets hang everyday. Battery life is very very poor. Every day morning I go out with 100% charge. The battery will be empty by noon. I will not even sell this phone to someone because I don't want to take his curse. I will definitely dig this phone in to garbage.

I purchased Galaxy Y on December 24 and when I downloaded the songs and transferred to MC but was not done. When I opened the slot I found MC is not working. Today, when I talked to dealer, they simply refused to change the card and said it is not our concern. It was installed by them only. Try to figure me out. What should I do now?

I purchased a Samsung 4G phone from Metro PCS approximately on March/April 2011. I have encountered several issues with my phone. My phone constantly freezes causing me distress because I have children whom rely on my communication by phone on a daily basis. I have taken the phone back to Metro several times because of this reason and the phone dropping from 4G which does not allow me to use the phone in certain areas, and I am not allowed internet access when the phone is not in the proper 4G status. I have received two addition phones because of this matter through Metro PCS, but I currently continue to have the same issues.

I have Samsung GT-C3530 but its bluetooth is so slow. It can not accept network than other mobiles. Downloading stops automatically. Speed is so slow. I feel guilty for buying this phone. I want another mobile of Samsung on replacement offer.

Two weeks ago, my Samsung Smart Cell phone emitted a very loud sound in my left ear that immediately damaged my hearing in my left ear - significantly.

I first got my Samsung Admire in September 2011. I noticed the phone would get really hot. I noticed also a month ago my keyboard started freezing. There is also a delay like now, as of 3 days ago. What I thought was my battery may be something else. This is my first time having a Samsung phone. I noticed while I was using the phone fully charged, the battery had no juice. It was empty and it started making a notification noise. It was like I unplugged it or plugged it in. I did not do either.

I lost my Samsung Galaxy Pop three months ago. I have only used it for one month. I complained about this at the police station but it was no use. I brought all of the receipt and bills there and my number.Please trace my mobile phone and bring it back to me.

Samsung cellphone has extremely poor reception. Maybe if I stand next to the cell tower, it will work.

I purchased a cell phone through T-Mobile on May 30th 2011 and I also purchased a micro card to download pictures on and it did not work. I brought it to two T-Mobile stores and they tested it and both told me that the phone was defective because the micro card did not work and also the volume has not worked since I have had the phone; people cannot hear me and I have to end up calling twice. I told T-Mobile who said that I had to contact Samsung regarding this issue. They were so unprofessional to me on the phone. I had to return the phone to them.

I have been having many issues with my Samsung Seek and service. I've been to the local office more than once, but to no avail! Many times I've gone online to no avail, and even more times, I have called, but to no avail. To add insult to the injury, I can't even get a live person on the phone! I have tried to access my bank account, or other things, and can't because Boost work with third parties like JavaScript.

I purchased a Samsung Caliber cell phone Model No. SCH-r860 on Sept. 17, 2010 through PCS Metro. I started having problems with it 17 days before the one-year warranty was up. The plug in where you charge the phone would not work. It was determined it wasn't the battery or the charger, and Metro sent the phone back to Samsung and I received a new phone 6 days later.

I have been a very dissatisfied Samsung customer, due to poor services and repairs department. My wife, Dr Manasi **, had purchased a Samsung GT 552335 mobile phone on 4/8/2011 from Spikee, authorized dealer of Samsung phones, Bapu Bazaar, Udaipur, of Rs 5600/-. Phones IMEI number is 357202/03/341922/8. Its bill number is 2660, dated 4/8/11. Since last two months, it started having problems on battery charging, and it was not working properly. We gave the phone to the dealer twice in the month of October, and it was kept there for few days each time. It was returned back to us with the problem unsolved.

My Samsung tract cell phone destroyed my hearing due to the sound blast in my right ear.

My phone (WAVE 525) is in warranty but service Centre at Ghatkopar, Mumbai Maharastra India has charged me Rs.470 for repair of the mobile. They always give the reason liquid log mobile not covered under warranty but I know very well that this is the false reason. They are charging from every customer with many reasons and cheating the people.

I get constant problems with my phone that take hours and hours to correct. My one-year-old Samsung Epic phone has had problem after problem, resulting in hours with Sprint's Tech Support. It takes hours to get to the same place of hard reboot, or take half a day to go deal with a Sprint Service Center and then the painful process of re-personalizing my phone. That's my time and money that Sprint continually wastes, while expecting me to pay for their service.

I have purchased Samsung mobile Duos Dual Sim. It is not working properly after 1 week. There's an issue with internet connection from system. The dual sim is not active at a time. There's touch screen issue. Sometimes the call receive button would not work to pick up call. I am frustrated with this company cell. I requested them to replace my handset. But this company is telling me that they can only do repair based on their policy. But I don't want them to repair it. I want a new hand-set.

I have a Samsung Indulge 4G. My problem is that I bought this in February and I have had nothing but problems with it freezing up, shutting off, among other problems. They replaced the phone once because they said that the operating system failed. I have had a problem with getting on the web--the Tech Department said that there was some sort a "patch" that they were working on. In the mean time, I have to hold the power button, make it go into airplane mode, wait a minute and bring it out. At that time, I am allowed to get on the web. Can you say inconvenience? Now, no answer for the reboot, the SD card problem, dropped calls or poor signal. My main concern is why are they selling 4G phones in an area that they don't have 4G coverage? I was told that it is the customer's responsibility to do their homework. Really? Is that your final answer? If anyone files a class action, I am in.

I bought a $550 Samsung Nexus S phone from Best Buy. Samsung denied service twice, claiming that the phone has water damage. The phone was never dropped in water and the liquid damage indicator does not show any damage. Samsung is scamming customers and not providing the proper service for repair. Moreover, the agents have been rude and I was kept on hold for over an hour each time I call Samsung. It is unfair after I paid my hard earned money and trusted the company with warranty, and I get such treatment. I was told by the supervisor that this is mostly likely from humidity. In such case, these phones should not be sold in humid places such as Texas. At least, they should warn the customers. I hope that FTC can help in such situation.

I bought a brand new Samsung Admire from the local store. After two weeks, the phone went bad. When I plugged it in to charge it, the battery will reach until about 60% and instead of it going up, it goes down in percentage.

I had bought New Samsung Mobile S2 from the shop about 45 days back. But I had a complaint as it was getting very, very hot to the stage of bursting. Also, the phone keyboard used to be slow. So I sent back to the service center in Fortune city in Ratchada road. They said they changed the motherboard and sent me back, but it still did not solve the problem. I sent the machine back to them twice, but yet they were not able to solve the problem. Finally, I went to the service center and told them to give me a new piece which they told they will take a week to give me.

I bought Samsung Corby Pro B5310 cell phone in 2010 and exactly after one year of use and with the end of my cell phone warranty, my cell started rising up with problems without any physical damage done by me--display is blank and I am not able to access my cell.

I purchased a Samsung Sidekick from T-Mobile and agreed to a new 2-year contract around the end of June 2011. Since that time, the Sidekick has not worked properly. The phone auto-dial customers, friends and family. The screen locks, the email service doesn't work and I can't use the online services including social networks. Also, calls were dropped and I was stranded using the Google Maps services.

I bought a Samsung Galaxy S2 mobile from an electronic shop (Jarir) here in Riyadh and I've bought it under one-year national warranty. I used it for just two days, and suddenly I found an issue with the camera on the mobile. I took it to the shop but they refused to replace the mobile and asked me to contact the Samsung Service Center. I went to the service center and explained the problem; they promised that I will get a new mobile or a full refund of money within a week, hence I registered the issue and waited for one week. After a week, I went to the Samsung service center and I was told that it will take one more week, so I patiently waited for one more week. Even after two weeks, they didn't even call me once regarding my phone. I had to go to the service center myself for inquiries.

On 6th August 2011 (Sat), I presented my handset to the service center for repair. They told me to leave the phone for them to check. And I have been told that I have to pay HKD $400 for the repair (HKD $150 labor fee & HKD $250 for what they say the parts cost of Samsung S8000 earphone jack). I had been waiting in the service center for more than one hour. So, I collected my phone back after a few days and paid a total of HKD $400 for the repair (they said the phone has been upgraded and is back to normal).

I can't really say it's Metro PCS' service because it's really not. It's the Samsung phone itself. I purchased my phone on 11/19/2010 and I've already had it replaced twice! It has only been two weeks since I got my NEW replacement phone and here it is; already turning itself off, sending images through text that I never intended to send, including sending ringtones (when I meant to send a image) that was recorded and deleted --so it's not even saved in my ringtones any longer.

I purchased a new B5722 two months ago. Out of the box, the phone would turn itself off 4 to 6 times a day, sometimes in the middle of a call. I returned to the retailer requesting for a replacement but was refused. The phone was sent to Samsung repair; it was returned but not repaired. I again returned to the retailer requesting for a replacement; still, they refused. The phone was sent to Samsung repair again. It's now two months since I paid cash for the phone and Samsung repair says that they are still waiting for a new board to be sent. They have told me four different times that the board will arrive next week. Samsung has a bad customer service. Do not buy any Samsung product.

I bought Samsung Guru 2120 on 16/1/1010. The phone stopped working on 12/3/2011. I tried to ring up the above number. The response, "the number doesn't exist". I went to the place, only to find that the shop doesn't exist any more! Isn't this outright cheating? The FM radio doesn't work. Also, the internet worked for some time but not later. I am still trying to get the phone repaired from some other source. My advice to others: Keep away from Samsung and pass this message.

I purchased the Samsung Impression phone in April 2010. The touch screen went out this week. Text messages do not send or delay and consequently, we sent several duplicate texts and have been charged double our normal monthly billing rate. AT&T will not reimburse the charges. The water damage indicator turned pink and the phone has not been anywhere near water. When I was in the AT&T store, two other customers were there to report the exact same issues with their Samsung Impression phones. All three of us were told that it was our fault due to water damage. Since we did not purchase insurance, we have to buy an entirely new phone. I think there is a more serious issue with the Samsung Impressions phone that Samsung is not divulging. My phone is technically under warranty but what good does that do if they...

I got Samsung Galaxy S five months ago and its LCD breaks easily. I use this phone with a hard cover, but it broke immediately when it was dropped 30" high from a desk. I was told that the repair fee is over $160.00. Nine months ago, I had another cellphone model which also had a broken LCD. I would like to recommend not buying Samsung phones so as not to have bad experiences. No Samsung phone.

I placed an order for a Samsung WEP350 Bluetooth Pink Headset for $37.95 on 12/29/10, and I never received it! I was still charged, and I will be filing a fraudulent charge against them with my bank!

I bought a mobile (Samsung S3550) from the specified supermarket dated 02-11-2010. And within a week time speaker of the mentioned phone is complained so I go there with the phone for telling the complaint of the phone on 15th November 2010. Within a week time the mobile is got complained and tell them to do the necessary thing for changing the complaint of the phone. They were ready to make clear of the complaint of my phone. If the phone is complaining within a week time. Then what’s the use of buying phone. What I have to do the money for which I buy the mobile it's totally wasted. Is there any court or anything to make sure of the problems that facing the customers like me?

This is to inform you that my cell phone Samsung s5550 sharks camera has been expired, don't know how. It is in warranty and is valid up to June 2011. I want a replacement for it. Can you please provide the camera if you can. Inform me to my email or phone no. as soon as possible.

I recently got your service and want to know why I bought a $50.00 phone to go with it that is $20.00 junk. I got very limited variety on the Samsung that goes with it and can't use it with USB or enlarge stuff. I love your service but hate your $50.00 phone. I'm totally not understanding why you get people get junk. When I got this, it was $105.00 out the door. It is not easy to come by these days and I expect quality for that phone's price.

At the end of June, I was using my cell phone when I started feeling a burning and itching sensation on my face. A few days later, it started turning dark. I began putting ointment and cream of all kinds to try to prevent irritating my skin.

I have a Samsung Mobile Model GT-S5230 since last January, and I have had a lot of worries about this phone. Day by day comes to technical assistance and since last July I'm waiting a solution from Samsung in Brazil. That's it, incredible, but it's my history with Samsung Mobile Phone, a bad history. I have a protocol send me by Samsung, number **, I call every day and nothing happening. What about the customer satisfaction and the product liability? I think this process in Brazil is the total anti marketing to the "Samsung Brand Name". I hope that the people from Samsung solve this situation. Awaiting a formal contact.

I bought a Samsung GT-S5233A last year (2009) at about September/October. The phone started giving me problems in June this year (2010). It freezes and when I reset it, the screen becomes blank but you can see a little bit of light at the background but it will not even allow me to insert my pin code. I would leave it for a while and when it finally comes up and insert my pin code, then out of the blue, the phone is blank. When someone calls, it will ring but I cannot see who it is. I took the phone for repair on July 13th 2010 and it came back from repairs on September 25th 2010. They told me that they replaced the screen. The phone was okay for 1-2 weeks and now it's giving me the same problem.

I purchased a Samsung Corby pro b 5310 on 19.4.2010 and from last two months phone battery is not working well. I’m fed up of going to Samsung care {ashok vihar} again and again, if no action is taken in 2-3 days then I will move to consumer court, as the bill date is expiring.

I bought two of the Samsung Impression phones in March 2009 and since then we have had 5 of them, three being warranty replacements. Now, the same issues always happen with each and every phone that we have had. The touch screens go out, text messages do not send or delay, the back white tab for water damage turns pink and have not been anywhere near water, and I cannot retrieve messages. Need I go on? Now AT&T has replaced 3 phones for us in less than a year and a half, but we were told that even though it is a reoccurring issue when the warranty is up we will either have to pay out of pocket for a new phone or go without.

I bought Samsun F309 mobile phone from in Secunderabad in the month of April 2010. I stay in Lucknow. When I came back in the month of August 2010 the phone stopped working. I went to the Samsung service center to show it. They informed that moisture has gone into the phone and told me to replace some part. I did it. Although the phone was in warranty period they charged money for that part saying that the warranty does not cover it. That was not all. Again after 15 days the phone stopped working.

I had purchased a W299 of Samsung on 4 Dec 2009 from Mr. Talk (Meerut). It cost me Rs.10,700. My problem is that from the day one my cell phone is unable to get anything from Bluetooth and images and movies downloaded from R World are not transferable to anybody and even not applicable as wallpapers. Mobzone, a service center in Meerut, is just postponing the repair by saying that software is not available to them and company is not providing them particular software. They suggested us to place an E-Mail to support.india@samsung.com and I did the same but no effective response came. Mobzone recommended ABC communication but they also failed to help me. ABC communications suggested to talk to Mr. V. at P.L. Sharma Road I went their at least 3-4 times but even he was not knowing anything. Kindly please help me regarding my problem. I will be thankful to you.

Our complaint is not so much that our new upgraded Samsung mobile phone stopped working after just seven days. But more shocking to us is that on top of this inconvenience, we have experienced unhelpful customer treatment thereafter. Instead of the faulty Samsung Corby GT-B3210 being replaced and the clients receiving a new one, we were instead offered a repaired phone. This is just not on. We did not pay for a repaired phone, but a brand new upgraded unit and that is exactly what we expect.

I submitted my rebate sometime in Jan. 2010. The rebate form said it would take up to 8 weeks to receive my rebate. I emailed Samsung on 4/24/10 and the response said rebate card will mail out to me on 5/1/10. I emailed Samsung again on 5/25/10 because my rebate is still not arrived. This time, the response did not give me any date but said rebate will mail out as soon as it is ready. I experienced not receiving rebates as promised all the times in the past. Is there any law that fines these companies for not doing what they promised? Thank you.

I purchased the Samsung freeform model SCH-r350. The software that is bundled with the phone, Samsung new PC studio, isn't compatible with Windows 7. As a result, I am unable to use the mp3 player built in the phone, or transfer photos to my computer. Attempts to rectify this problem only resulted in customer service agents telling me there is nothing they can do. It is frustrating to know that Samsung has yet to acquire software that can be used with Windows 7. I feel cheated because I can’t use all of the functions of my phone. It has become clear to me that there are scores of other consumers who have suffered this same plight and are reaching out to each other on the internet to no avail. Please help if you can.

This is to let you know that I deposited my Samsung mobile, model no. S3500 on 7/5/10 as it made some problem, but it was still in its warranty period. None of its keys worked. The screen display was blank. The keypad was damaged. Now, it's been seven days since we have not gotten any response in spite of personal and telephonic contact. Kindly look into the matter.

I have purchased Samsung mobile model Corby Plus B3410. While in advertisement or purchasing, there isn't any mention that downloaded videos of the set will not be viewed full screen. But after purchasing, I have come to the knowledge that downloaded videos are not visible to the full screen and small pictures are coming. Seller of the phone even didn't mention it and knew it.

I bought a cell phone from Max Communication on 3/31/10. Six days later, a black spot and a white screen appeared. Well, I took the phone to Metro PCS and they said the phone is broken and Samsung won't take it back. They asked if I would like to buy another. Since I told them I wouldn't want to buy another one, I contacted Samsung and they gave me a return authorization number then I sent it back.

I bought a Samsung T229 mobile flip phone in June of 2009, with a one-year repair warranty, for a price of $70. As Samsung says, this is a repair warranty, not a replacement warranty. The issue was the backlight on the outer display would sometimes stay on when the phone was shut, causing the battery to go dead in a matter of hours instead of days. I sent it in to tech support twice and they did nothing but reset the phone settings.

I purchased my Samsung Instinct in Aug of 09. The rep talked me into this phone telling me it is the easiest phone to work so away I went with my phone. From the very start, I had problems with the touch screen. I have to hit the screen 5 to 10 times before it would do what I wanted it to do. I hook up to the internet while sitting on the desk and nobody around it, but that isn’t the main problem. In Nov of 09, I purchased a new car with a built in Bluetooth. Outgoing calls worked great. I’d never received an incoming call until Feb 2010. This is when the main hassle started.

When I keep my cell (Samsung i-450) on standby mode then it shows the background photo of the theme, but if standby mode is switched off ,then it shows a screensaver as the default image which is unchangeable. I showed it too service center but they are clueless on what to do. By the way, I'm able to bring the default image as the theme when standby mode is off. Please help me, if anyone knows how to deal with it.

I bought a Samsung T229 cell phone and had problems from day one. The small outer display would not shut off when the pone was shut, which would run the battery dead prematurely. I sent it back twice under warranty and all they did was reset the phone, did nothing to fix the display. I had to keep this thing constantly on the charger.

The Samsung mobile phone 'Behold' is not worth purchasing. The touch screen is very ineffective, and inaccurate. The scroll for phone numbers never works. Just days after my warranty ran out, the touch screen became totally non-responsive. Samsung and T-Mobile would do nothing to fix the phone or replace it, even though I had called in before about this problem. I continued to try to work with it. When it finally died, I found out that it was just out of warranty. I would recommend against doing any business with Samsung or T-Mobile.

My wife and I were getting ready to move to Earp Ca. We were going to manage a RV resort on the Colorado river. We had a 38ft Alfa Gold trailer. Two weeks before we departed we purchased a new Samsung cell phone. The day after we started our new job our trailer caught fire. The cause of the fire was the 2 week old cell phone charger. That is in the fire report. That was on April 18, 2009. Believe it or not, we still cannot get Samsung to step up and pay for our losses. It's time for us to get a lawyer and sue. Our trailer was totaled. We lost everything but the clothes on our back that day and our new job.

On February 7, 2008, my husband and I purchased two Samsung A437 cell phones. In June 2009, I started having problems with my unit. It would spontaneously turn off and/or on. Additionally, when receiving a call, it would ring once and automatically go into message mode. I took the phone to an AT&T store (our carrier) in an attempt to find out what was happening.

I had bought one Samsung mobile (model number SGH-J210) on 03-12-2008. It means my mobile is in warranty period. I have my mobile bill in which the IMEI number of mobile is mentioned. When I had gone to the Service Centre (Vashi), Mr. ** and Mr. ** (manager of Navi Mumbai Samsung) talked to me very rudely and told me that there was no solution to this problem. It's not that way. If they open such a big brand, they must have a solution. It means the customer has all the records. Then why did they open Samsung.

I purchased a Samsung phone at Wal-Mart on 10-02-09. Less than a month later, the LCD screen stopped working, I sent the phone to the service center for repair and was notified later that the charge would be $85.00, because Samsung doesn't warranty the LCD. They manufacture it but don't warranty. It shows you how much confidence they have in their products. The phone lasted less than 2 months before going out. I have a Motorola phone that's 5 years old and still works perfectly.

I have a Samsung M300 cell phone obtained from Sprint about 18 months ago. Today, 7/23/09, I was sitting at my computer when I heard a muffled pop. Almost immediately, I could smell smoke and saw smoke coming from the pocket of my shorts where the cell phone was. The cell phone battery had exploded. As a result of the cell phone battery exploding, the heat from the battery burned a hole through my pocket. As I stood up, pieces of the phone fell to the floor and left 2 burn marks on the rug. Although I could feel the heat on my leg, I was fortunate that I was not burned. Just a few leg hairs singed. I am now without a cell phone and I am not due for a free replacement until October. Do I have any recourse?

I purchased a Samsung Rant cell phone last year (December 2008). On June 7th, 2009, after only six months of operation, the phone lost its ability to charge. At first, I thought it was the charger, so I bought a new charger and tried to charge the phone with that. When that didn't work, I figured something was wrong with the charge connector on the phone, and that it would be a good idea to call Samsung to get it repaired. I called the Samsung technical support number. After two days of two attempts (the first attempt failed because the rep didn't properly key-in the RMA information and I never got the email with the UPS return label), I got the UPS label finally emailed to me.

I purchased a brand new phone and the keypad got too hot after 10 minutes of use. I called my service provider and was told it was a warranty repair because it was a manufacturer defect. So, I had to hold onto this phone for about a month because I didn't have a replacement at the time. During this period, the LCD got damaged. I was told by a repair shop that the keypad may have melted it. Samsung refuses to repair the keypad, stating that because of the LCD damage, the phone is now out of warranty even though they knew about the keypad problem. I think it's great how a company can promise to back up their products, but not honor a defective one. I think I should get the keypad fixed under warranty. I don't care about the LCD, I just want the defect in my phone fixed. I don't even care if they gave me a new phone!

I paid $225.00 for a Samsung Glyde cell phone. From day one, I had problems. This is a touchscreen phone and does not work. I have had it reprogrammed, looked over by a tech. Nothing has fixed this phone's operation. The screen freezes up. It doesn't push the button you touch on the touchscreen. You go to answer a call and hit answer and the ignore button flashes and cuts the incoming call off. It's just terrible. I spent a lot of money and in return I have an unusable piece of garbage. I would use other words to describe my true feelings but this is a public site. Stay away from Samsung phones! You might as well take $225 and light it on fire. You will have fewer headaches.

I paid $225 for a Samsung Glyde cell phone. From day one, I had problems. This is a touchscreen phone and does not work. I have had it reprogrammed, looked over by a tech. Nothing has fixed this phone's operation. The screen freezes up. It doesn't push the button you touch on the touchscreen. You go to answer a call and hit answer, and the ignore button flashes and cuts the incoming call off. It's just terrible. I spent a lot of money, and in return, I have an unusable piece of garbage. I would use other words to describe my true feelings, but this is a public site. Stay away from Samsung phones! You might as well take $225 and light it on fire. You will have fewer headaches.

I have been using cellphones for eight years or so... but about four years ago I began a long distance relationship with someone. I was using the cellphone quite a bit at night time, for hours at a time, every single day. Nowadays I don't use the phone as much. However, in the past month or so, whenever I do use my cellphone, the entire right side of my head starts to feel pressure. Even If I hang the phone up, hours later the pain is still there. I tried switching ears but now the same thing happens to the other side of my face.

At 1:15AM I awoke from the smoke in my room. I look to see where the smoke was coming from and it was from my phone which was on my bed. The phone battery exploded, melting the entire back portion of the phone as well as damage to my mattress.