Nokia

Nokia

 3.9/5 (152 reviews)

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating3.9 out of 5
See all 152 reviews

About Nokia

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Nokia Reviews

Recent
  • Recent
  • Oldest
  • Most helpful
Any
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about Nokia?
  • 4,247,447 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 10
profile pic of the author
Verified Reviewer
Original review: Feb. 2, 2023

This phone has given me nothing but problems. I regret buying it. I would not suggest Nokia for phone's. Awful phones. I have had issues with it since the day I purchased it. Always ends up on silence, won't take screenshots well, messes up every single thing you try to use it for.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: Jan. 28, 2023

I had purchased Nokia TV. In just one year, there is a damage in display. Thought Nokia a good brand. But it was a foolish decision to go for Nokia. It's a failure brand in TVs also. In the brand name they are selling substandard products. On visit to service centre, I understood that lot of customers are facing this issue. But no support from Nokia. Lot of unhappy customers at service center. No customer support. No proper service centers. Don't go for Nokia. MI is far better in terms of working & warranty. MI gives 2 years warranty other than motherboard. Nokia just gives 1 year. It looks they already know that their TV is not going to work properly after 1 year. Never Nokia again.

Be the first one to find this review helpful

Not sure how to choose?

Get buying tips about Cell Phones delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Verified Reviewer
    Original review: Nov. 6, 2022

    I just talk and text only so I bought a Nokia 225 4g (a current model) for $50 (list price) on Amazon. 10 months into the 12 month warranty the Volte stopped working so I contacted Nokia. Their customer support's solution was for me to send them my phone, meaning I would be without a phone for weeks (maybe months?). I said "really? A giant company like Nokia won't replace a $50 phone that's under warranty?" Then they told me to contact the seller for replacement. Wow! With nothing to lose, I called Amazon. After I told the Amazon rep what Nokia said he refunded the purchase 10 months after I bought it (and told me to keep the phone!) so I could buy a new phone. I could buy another Nokia 225 4g and consider it a free replacement.....Nah, not after they way they treated me. My new phone will be bought on Amazon for sure, but it won't be a Nokia!

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: March 3, 2021

    There are a lot of problems that I'm facing since I bought the Nokia 5.4. Such as Banking applications, Google Authenticator and many latest and millions of user's Android Applications are not working correctly. Besides that, I'm facing notification issues, hanging issues, helding issues and too many other issues. That is the badest device ever I have used. I waste my Rs.32000 Pkr to bought this cheapest device. Now I'm going to sell this phone in just Rs.22000 Pkr because no one ready to buy this phone. I used this phone for only 1 week.

    5 people found this review helpful
    profile pic of the author
    Verified Reviewer
    Original review: Dec. 18, 2020

    My Nokia smartphone is easy to use and imperious to breaking. It was moderately priced, below $100.00 new, and does everything that an iPhone does, except cost me a bundle. I added a silicon wrap around case, which protects the full body of the phone and adds a soft protective ridge above the screen. So far it has kept the phone on like new condition. If I either lose or destroy the phone, unlike the iPhone, I can easily afford to replace it. The Nokia runs the latest Android and surges the web quickly wherever I travel with it. It has a great camera and plenty of memory.

    8 people found this review helpful
    Verified Reviewer
    Original review: Dec. 3, 2020

    Nokia 6.1 has been trouble free for the last two years since purchase. Metal case makes for a sturdier phone, in my opinion. Enough storage, bells and whistles. At around a two hundred price point, it gives the rest of the phone selections on the market, a run for their money. Don't know why anyone would consider paying a $1000 for a phone.

    3 people found this review helpful
    Verified Reviewer
    Original review: Oct. 19, 2020

    Hello, my phone was in warranty, and I am from surat, gujarat, india, and I have charging slot issue, and I will go to surat nokia care to 05/10/2020 and they tell me to, "Come in after 15 day and pick up your phone," and still they have not replied me, and they tell me they have not available part of Nokia 7.1. Very bad experience, Nokia care in no have one single part of this model, I have faced very bad experience.

    6 people found this review helpful
    profile pic of the author
    Verified Reviewer
    Original review: Oct. 12, 2020

    Phone was in warranty period...the charger port failed after only 8 short months. After over 2 weeks of waiting (and only after contacting them to get an update on status), the phone came back unrepaired. You can see dozens of reviews on Amazon where others had this issue with the phone... It is a design defect. I have never had a phone last such a short period of time. Highly disappointed with Nokia; not a company that is going to stand behind you, and not a company that cares about its customers. There is a reason why they have such a small share of the cellphone market. They are the worst!

    12 people found this review helpful
    profile pic of the author
    Verified Reviewer Verified Buyer
    Original review: Aug. 8, 2020

    Mine is a Nokia 7.1 which I bought recently. After few months I got a issue with screen bleeding after that the charging port stops working. As my phone was under warranty I gone to Nokia's service center. They asked me to wait for 10 days to get replaced. Now it's been one month still when I call them they providing me useless information like the product which needs to be replaced is not in India, the company needs to deliver it from abroad... Shame on the brand Nokia, a real waste. Read all review before going to buy Nokia.

    12 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: July 19, 2020

    I bought a Nokia 7.1 then a couple months later the charging port stopped working. I did have a slight crack in the screen that had nothing to do with that. I sent a request in and never got a mailing slip. I called and some man asked if I had another e-mail so we got it sent there. He told me to check the original e-mail that I could not get the mailing slip to check on the status. My first thought was if they couldn't get the mailing label to that will they still be able to keep me updated? I sent the phone in and never got an update so in about a month I called and they said it was sent back the day before coincidentally. He said they sent it back noting refusal to respond. I told him what happened with my original e-mail and told him I would send it back when I got the phone back.

    I asked him what they said, he said they had to replace the charging port and screen. I told him I only wanted the charging port replaced. He said they HAVE to replace the screen also. He said it was either like 75 or 85 dollars. I said, "Ok I will send it back when I get it" and told him to use the OTHER e-mail. I got the phone with a letter that said this EXACTLY. "Following the receipt of your mobile phone at our service center we carried out a thorough inspection and have determined the fault to be a result of physical and/or liquid damage. Such damage is not covered under the Manufacturer's Limited Warranty."

    The next paragraph basically told me that the damage was more than the phone was worth. Like the funny thing is I ordered a charging port and took my phone apart with a kit and guess what?? It worked fine!! However, I messed the back up because I was a little impatient so I took some glue and tape to make the back harder and accidentally glued the sim card tray shut. I just turned it on as I am writing this and I can still use it like a computer anyways. So they DO NOT honor their warranty because Nokia knows they're going downhill as this was supposed to be their last comeback to try and get closer to the top but they failed miserably. I was hoping to be one of those few people that had a Nokia Smartphone so I could show it off. I now KNOW why I was one of the few people that had one. They saved a couple bucks to sacrifice more down the road. Like I guess lousy people produce lousy products.

    8 people found this review helpful
    Loading more reviews...

    Nokia Company Information

    Company Name:
    Nokia
    Website:
    www.nokia.com