Nokia Reviews

I bought a Nokia phone N8 on eBay sold as new. But it was not new as it was not in the original box and missing all original accessories. The phone itself, as the seller insisted, may be new, but it cannot be confirmed. It was a full refund case and the seller agreed first to include the return shipping fee. Later we knew that it takes FedEx to ship lithium ion batteried phone from Japan to US. It was due to Japanese postal service strict policy not to ship any lithium ion batteries on their carrier, by sea or air. The seller refused to pay for FedEx charge so the case was brought to eBay customer protection service. I argued that since the seller practically lied to sell his item, to have it shipped back he should pay for the return shipment, regardless of the cost. eBay ruled that the seller is responsible only for the original price and shipping and the buyer pays for the return.

I would like to inform you of my dissatisfaction with the Nokia X7 mobile phone purchased on 18/7/2011. Since the purchase of this phone, I have been facing problems with the mobile. As you can also notice from the purchase date, the phone is hardly 4 months old and in the last three months, it was with the customer service center (Satya Telecare Nokia Care Centre , 229 C.R Avenue Kolkata 700006). I have submitted the phone four times (latest job sheet number is not with me because they have refused to give me when I told them that I will go to consumer court with all job sheets but they have given me the 1st job sheet of the problem of my incoming speaker and the number is **) to the customer service center in the last three months.

Unjustified and unreasonable acts of the manufacturers and service providers.

I had purchased this Nokia C7 on 28-2-2011. After two weeks, it automatically gets switched off. It is given for repair on 30-3-2011 and got repaired after 2 weeks. Again, the same complaint repeated and returned to E-Max for replacement on 21-5-2011. Now E-Max is refusing the replacement. Details of Purchase: Dealer: E-Max, Mirdif City Centre, Dubai. Invoice Number: ** Model: Nokia C7 CCSO-2000030189 Serial Number: 355960042708228.

Tried to order Nokia N8 phone trough the internet. Filled up credit card info, then sent in the request. "Unexpected error occurred, please try it again" read the message soon as I sent in the order. I tried 2 more times, same. I called up their 800 number to get help. Big mistake. I was greeted by a voice recording and got waited 30 minutes before someone actually picked up. The guy said that he can't help me because I tried too many times to order, and I'm now a restricted costumer. He told me that now I need to talk to a different department, and he will connect me.

I purchased a Nokia 7020 from Nokia.com 8/2010. I had the phone approx 1 week before it quit working. I called Nokia. They told me to fill out the form, include it with my phone for return, listing the problem and send it to their Huntsville, Alabama facility, also to send it that requires a signature for receipt.

I ordered a Nokia phone on 9 Aug 10 and I have returned it because it was defective. They received the phone back on 14 Sept 10 and they said that they will send a replacement in one month. I told them if they can send it before the end of the month (September) because I will be out of the country next month, and they said that they can't because of company policy. When I asked for a refund, they said that they cannot do so. My point was, they already have the phone, why can't they send the replacement right away? Waiting for a month is very ridiculous.

I purchased an Mobile handset Nokia 5030 from the dealer Miss Bhushan **, bill no. 13310, dated 19/10/2009, 1,900 worth rupees. But unfortunately, the said Nokia 5030 handset had a defect with its keypad. So, I went to the Nokia customer care center EMM ERR Computers **.

I purchased a cell phone on 1/16/2010. It was a Nokia Mural. We had a warranty on it for one year. On 3/16/2010, the place on the phone that the charger goes into came apart. The phone was not misused or dropped. I called about getting it replaced and they said it was physical damage and we have to pay to fix it. We did nothing to damage this phone. It is a piece of garbage. When I went to the mall to complain, they called the mall security because they didn't want to be bothered with me. Now what do I do? I charged it nightly and when removing the adapter from the cell phone, it came apart.

Since using my phone, I have had ear pain when I use it. I have weeping ears and little lumps in my ears which constantly itch and weep. I know this is due to the phone. I try not to use now unless necessary. Shouldn’t there be a warning on the box about this? I still have constant ear pain and uncomfortable weeping from both ears.

I purchased a stereo headset (Nokia HS-49) from a third party website after confirming compatibility with my phone (Nokia 5610) on the Nokia Usa website. The headset was in fact incompatible. I contacted two Nokia representatives on two separate occasions (second one confirmed incompatibility). They refused to reimburse me or exchange my headset. The second representative stated they only repair broken accessories. I was put on hold both times to speak to a supervisor (at my request) and forgotten. As of 2/22/10 (approximately one week after the incident), the website continues to list the device as compatible with the phone. The third party site refunded me the money, so no financial damage was done. This does not excuse Nokia for their wrongdoing or failure to remedy their mistake.

I have many problem with my mobile during the warranty period. I have had my mobile many times to the Nokia care. My mobile handset is a 7610 supernova so kindly replace my handset. The problem is with the audio adjustment, fading display, mmc lock. The phone restarts, reboots. The phone locks up, is not responding, charging problem, & hanging problem.

I emailed Nokia with this letter two weeks ago and have gotten no response, and I'm lost on what to do: Let me start by saying, I love Nokia. I've had a Nokia since 2000. I love that you can exchange phones and exchange info when a new phone comes out. I've had so many Nokia phones. I recently purchased the Nokia 5800, a little skeptical about it being the first Nokia touch but I got it anyway. I was told it had a one-year warranty and 30 days, no questions asked return policy. I love this phone. But a few months after receiving it in March 2009, the screen started acting up. It began having a series of horizontal lines. I found myself having to turn it off and on over and over and over again.

I had renewed my contract with iTalk Cellular in September 2008, a Nokia95 8GB on a procall 120 contract. The contract was supposed to consist of the Nokia N95 8GB and a blue tooth headset. At the time of renewing my contract, which was done by Fatima, she didn't inform me that this offer was "while stocks last" offer. When I received my phone in October 2008, I saw that the headset was not there and I immediately called her. She then informed me of the "while stocks last" offer. I told her since she failed to let me know this when I was renewing my contract, I want the headset. It was the only reason for me choosing this phone and package. I have been e-mailing and calling Fatima since then, but she sometimes doesn't take my calls or returns them. She's always giving me the runaround. I am really unhappy about the service I have received from iTalk and I have told Fatima that I am tired of waiting for something which I should have received last year. Thank you.

I purchased Nokia 2760 in October 2008. It stopped working in November 2008. I submitted it to Nokia Care Center at Patiala. They said that they have to send the handset to Noida for repair. I got it back after a month in working condition. It stopped working again on 12th Jul. 2009. I went to Nokia Care again. They said the handset has no repair seal or sticker inside. So you have to pay for repair charges. My handset is still in warranty. I called at customer care. No, they said they are helpless; they can't do anything regarding this. So tell me, should I throw this phone out? I'm capable of paying repair charges but why should I when the warranty is still on? If the handset has no seal or sticker inside it, that's not my fault. That's their fault. They have not done that. I think I should move to Consumer Court for justice now.

When my AT&T cell phone was damaged (not a warranty issue, dog chewed it), I bought another one via I-net at GSMonster.com. The phone died within the warranty period so I followed Nokia's instructions and sent it in for repairs. I received a note saying the receipt was not accepted (the one issued by the company selling their phones) because it did not have the serial number. Nokia kept my phone (and no doubt repaired and sold it as re-manufactured). I believe this to be a scam as a consumer can in no way influence a seller to provide impractical information on their receipts, that's Nokia's job, and they know fully well that the phone is covered, but use this sharp business practice to avoid warranty repairs. In addition, they steal your phone (I know, it doesn't work; it is the principle).

i got a ad in the mail May 14 for nokia phones. i ordered them cancel in 15 min. it has bee 3 months and it has not been credit to my account. It was a debit of 192.06. I would appreciate someone to call me and let me know where my 192.06 is. I keep getting the run around. My son gave me a phone for mothers day through at&t. thank you for your help.

I bought a Nokia handset N72 last month and after 1 week the set is not working properly. I been to Nokia care amnby times and each time I go they refresh the software cause they are the most incompitent people sitting over there, they do not know the cause of the problem.

The screen of my cellphone got damaged, and I called Nokia for service. They said to send it to them, and they will charge me $100. I shipped it to them, and they said it takes 7 to 10 business days. I called them after 2 weeks, and they said they don't have the part yet; but the maximum that it could take is one month. If they don't have it then, they will send me a new phone.

I ordered a very basic Nokia phone through Trac Fone last Fall for my job. I used it for about three months or so when I noticed that my head would literally hurt, right where I held my phone by my right ear, whenever I used my phone. I switched to a Motorola razor phone which I try to mostly use on speakerphone now, but if I ever have to put it near my ear, my inner ear starts hurting right away. Even when I put it near my left ear, my right ear noticeably starts to hurt! I'm very scared and fear that I have some type of brain tumor or something.

I have contacted Nokia at least six times and been talked through the process to activate my cell phone. Also hsve been sent a new cell phone and I cannot make any local calls. When trying to call, Igeta message that says I must use a calling card or go into roaming.I have 280 units of call time left

About 18 months ago my husband began cell phone service with Cingular and was given 2 Nokia 6010 phones. Since the use of this phone I have had burning, ringing, pain and bumps in both ears. I switch the phone to the other ear when it becomes too painful and will end the call much sooner. The pain will gradually go away after I stop use but it will take about an hour. I have had acute sinus and ear infections since the use of the phone and believe that it is the phone because other cell phones and land-line phones do not effect me.

I purchased a nokia phone while on holidays in italy in september. The phone has since stopped working. I took the phone into the above store to be assessed. After a week i was advised the phone could not be fixed, despite the fact i had a receipt as proof of purchase they would not exchange the phone, and will not cover anything under the warranty.

I've been using cell phones since 1997. I used to talk on the cell phone a lot, holding it against my ear. 2000, I started have headaches (lasted 1-2hrs after I get of the phone) when I talk on the cell phone for more than 30 minute, so I limited my time on the phone to less than 30mins. This worked for about 6 months. Then I started getting headaches regardless of how long I stayed on the cell phone (the longer I stayed on the cell phone the longer the headaches lasted, some times as long as a whole day).

I bought this Nokia Trac phone from Freds, Brookway Blvd, Brookhaven Ms 39601 when we call someone we can hear them but they cannot hear us. WE do not have the sales slip to carry it back to Freds. We still have 67.7 units until 11/27/2006.

I purchased the Nokia 3155/3155i cell phone through my cellular company. It was not included in a plan, I paid full price which was $150.00 for the phone because I liked the style. I do not carry insurance on my phones, because I take care of them. Within 2 months of having it, it began to fall apart at the hinges. With out having insurance my cell company could not replace it. Nokia offers a 1 year warranty on their phones as long as damage is not physical. When I reported to them that the phone was falling apart I was told I had to pay to have the phone fixed. I was told that I had to have dropped the phone for it to come apart at the hinges.

When the Nokia 6030 cell phone is in use the "speaker phone key" is located under your index finger and the speaker phone function has been activated unknowingly resulting in extremly loud volumes.

I have been notifyed that my cell phone will be shut off TODAY unless I put more time on it. I did that more than a week ago and it is good until Nov. 24 06.The young lady that I talked to or should day tried to talk to tho very polite couldn't speak english plain enough for me to understand. Why when I live in the United States of America do I have to push 1 for English? Shouldn't it be push 1 for some other language? Please if you are insisting on hiring people from another country at least make sure they can be understood by your customers.

Then I recieved a postcard telling me i did not comply and would not recieve the rebate.

I purchased two Nokia phones under a promotional program offering a rebate of $50 per phone. I sent in all of the required information to the promotion and it was subsequently returned to me, with some of the material that I had previously enclosed, asking for exactly what I had already sent in. I called and verified that the information that I had sent was correct, and then re-sent the information.

i donated 40.00 to get two nokia cell phones one phone was to replace a lost/stolen phone these phones have constantly cut out on me dropped calls and caused my cell phone bill to triple

I have been using cellphone for 3 years. I have used Nokia phone for 2 years and Motorola for 1 year. The longest call might last for about 2 hours straight. I experience that my ears and head are hurt after I have used the these cellphones for such of period of time. I just want to know if my head and ears have been damaged by using these cellphones? I want to search for same complaints if anyone else has been experienced with the same syndrome that I have now.

Just wanted someone to know that my 19 year old daughter has been diagnosed with a brain tumor and type IV cancer on her right side. The doctors told her to get her affairs in order. I don't know what caused the tumor, but she uses her cell phone all the time.

no Nokia cell phone rebate. This is the second time in 2 years that a rebate was submitted to Nokia and have not recieved any rebate check.

The Nokia 8290 cell phone is consistently breaking. They should have had a major recall. The digital display (LCD screen) is out. My husband has the same exact phone and he has already replaced his phone (through the manufacturer - Nokia) once, and the display is not displaying on this phone as well. In order to view numbers, calls, or any alpha or numeric characters or information you must press real hard on the LCD screen (digital display) and hold it while viewing.

Last August I purchased a Nokia Cellphone from AT&T for my mother. At the time they were running a promotion; you would receive a $50 rebate from Nokia and a $25 gift card from Old Navy (it was called the Back to School Special). To this date I have not received the rebate or the gift card.

For many months I've been having headaches, almost daily. After a while I noticed that the headaches started whenever I used my Nokia cellular phone for the first time. They would linger and be stronger depending on the amount of time I used the phone during the day. After I was certain that the phone was the cause of the headaches I immediately stopped using it, about two weeks ago. I have not had a headache since.

Purchase Nokia 8260 on 1/20/01 and mailed Nokia $50 rebate form and receipt. They claim to have never received it. I complained to customer service to no avail.

I purchased 2 Nokia model 8260 phones in November, 2000, and was supposed to receive a $50.00 ATM Rebate Card. I sent in all of the required information in the time required and to date have not received any rebate.

I bought my phone on 11-26-00. I mostly have used the phone for about 2 minutes. However the first three weekends where I have extended time to use the Nokia I developed bad headaches and become stomach sick while using the phone after about seven minutes. I used it for 30 minutes the second time and became headache sick and stomach sick for 12 hours. I tried the phone in two days after use for seven minutes and stared to become ill again while using the phone. My wife is a physician assistant and has been witness to these events.

I purchased a Nokia AT&T Wirless Cell Phone on 9/4/00 and a big part of the reason was because of the $50.00 rebate offer and a $25.00 Old Navy Gift Certificate. It stated on the form that it would take approximately 8 weeks. It has now been almost 4 months and I have yet to receive my rebate and gift certificate. I have called several times and each time was told that at first my claim was denied but they couldn't tell me why. I told them I sent all the information they requested which I kept copies of and they told me they would have it re-evaluated. I called back again and was told the same thing time a couple of weeks later.

After openning my business 5 years ago, I began using my phone between 1000 and 2500 minutes per month. About 6 months ago I stated having ear pains. I purchased "hands-free" kits and althugh 2 models helped me 2 models would actually make it worse. Now I purchased the speakerphone type. However when I use my phone next to my ear for over 15 minutes a day I have strong ear pains during the evening. I'm somewhat concerned and plan to have studies done soon. Sites like yours are helping me understand the situation a little better.