How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

For Businesses
Write a Review
  2. Technology
  3. Best Cell Phones
Are you this business?

Nokia Reviews

1.7
88 reviews
Read Reviews
Are you this business?

Our editorial standards

  • Our editorial team reviews and fact-checks all content before it’s published.
  • We rely on expert input and trusted sources to verify our articles.
  • All articles published must meet our editorial standards and independence policy.

Our review standards

  • Our moderation team evaluates reviews to make sure they meet our guidelines.
  • We require contact information to verify reviews come from real customers.
  • Financial relationships do not influence whether we publish a consumer review.

About Nokia

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Nokia designs and manufactures smartphones, feature phones and network infrastructure. The company combines classic design with modern technology, providing mobile solutions for diverse markets.

Visit www.nokia.com
Pros
  • Good value for the price
  • Satisfactory call quality
  • User-friendly interface
Cons
  • Frequent product malfunctions
  • Poor customer service experience
  • Warranty issues and delays

Nokia Reviews

Write a Review

Filter by Rating

  • (5)
  • (1)
  • (2)
  • (5)
  • (31)

Popular Mentions

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 3 Reviews 80 - 230

    Reviewed Feb. 15, 2002

    no Nokia cell phone rebate. This is the second time in 2 years that a rebate was submitted to Nokia and have not recieved any rebate check.

    Thanks for your vote!

    Reviewed Jan. 18, 2002

    The Nokia 8290 cell phone is consistently breaking. They should have had a major recall. The digital display (LCD screen) is out. My husband has the same exact phone and he has already replaced his phone (through the manufacturer - Nokia) once, and the display is not displaying on this phone as well. In order to view numbers, calls, or any alpha or numeric characters or information you must press real hard on the LCD screen (digital display) and hold it while viewing.

    Sometimes it doesn't view correctly even then. When you receive any calls in order to see who is calling you have to hold down and squeeze on the display screen as well. It obviously a manufacturer malfunction because they didn't charge us for the new phone they sent us (which is having the same problems). We have had these phones for about 6 months. The complaint is to inform other consumers of the problem so that they will avoid buying this product so that they will not have to deal with losing business or communication.

    Thanks for your vote!

    Reviewed May 3, 2001

    Last August I purchased a Nokia Cellphone from AT&T for my mother. At the time they were running a promotion; you would receive a $50 rebate from Nokia and a $25 gift card from Old Navy (it was called the Back to School Special). To this date I have not received the rebate or the gift card.

    I've made numerous calls to the rebate center starting Nov. 26th. The first response was that the rebate was mailed and should be received in a few weeks/days depending.

    By Dec.27 I still had not received anything so I placed another call and was asked to verify my mailing address and at that point I discovered that the address they had was wrong. After the address was changed I was told it would be another 6-8 weeks. Understandable. The date is now May 3 and I still have no rebate/gift card.

    I have been making regular monthly phone calls and receive no result. The people are sympathetic but not helpful. The story varies from "There was a replacement rebate mailed you should receive it in 5 days-2 weeks" to "We're still waiting to verify that the original rebate check wasn't cashed since it was not returned to us." How long does that take? Is it necessary? Would I keep calling if I had already cashed it?

    Thanks for your vote!

    Reviewed April 29, 2001

    Purchase Nokia 8260 on 1/20/01 and mailed Nokia $50 rebate form and receipt. They claim to have never received it. I complained to customer service to no avail.

    Thanks for your vote!

    Reviewed March 6, 2001

    I purchased 2 Nokia model 8260 phones in November, 2000, and was supposed to receive a $50.00 ATM Rebate Card. I sent in all of the required information in the time required and to date have not received any rebate.

    Thanks for your vote!

    Reviewed Jan. 2, 2001

    I bought my phone on 11-26-00. I mostly have used the phone for about 2 minutes. However the first three weekends where I have extended time to use the Nokia I developed bad headaches and become stomach sick while using the phone after about seven minutes. I used it for 30 minutes the second time and became headache sick and stomach sick for 12 hours. I tried the phone in two days after use for seven minutes and stared to become ill again while using the phone. My wife is a physician assistant and has been witness to these events.

    Thanks for your vote!

    Reviewed Dec. 28, 2000

    I purchased a Nokia AT&T Wirless Cell Phone on 9/4/00 and a big part of the reason was because of the $50.00 rebate offer and a $25.00 Old Navy Gift Certificate. It stated on the form that it would take approximately 8 weeks. It has now been almost 4 months and I have yet to receive my rebate and gift certificate. I have called several times and each time was told that at first my claim was denied but they couldn't tell me why. I told them I sent all the information they requested which I kept copies of and they told me they would have it re-evaluated. I called back again and was told the same thing time a couple of weeks later.

    Tim, the supervisor, told me that he was going to put the spreadsheet through and that I should be receiving a check in a couple of weeks. We are now talking the middle of January 2001. It has been frustrating to say the least. I don't know if this is a scam but I feel I have been treated unfairly. Why should I have to go through this when it's obvious to me they are making errors. It's ashame I'm being treated this way because I will never purchase a phone/service through them again. All I want is what was offered. That's all I am asking for.

    Thanks for your vote!

    Reviewed Aug. 4, 2000

    After openning my business 5 years ago, I began using my phone between 1000 and 2500 minutes per month. About 6 months ago I stated having ear pains. I purchased "hands-free" kits and althugh 2 models helped me 2 models would actually make it worse. Now I purchased the speakerphone type. However when I use my phone next to my ear for over 15 minutes a day I have strong ear pains during the evening. I'm somewhat concerned and plan to have studies done soon. Sites like yours are helping me understand the situation a little better.

    Thanks for your vote!
    Loading more reviews...

    Nokia Company Information

    Company Name:
    Nokia
    Website:
    www.nokia.com