Bell Canada Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Bell Canada
This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
Bell Canada offers telecommunications services, including internet, television and phone plans. Operating since 1880, the company provides high-speed internet, fiber-optic TV and wireless services. Bell Canada also supports business solutions such as cloud computing and cybersecurity.
Visit www.bell.ca- Quick problem resolution
- Reliable service quality
- Billing discrepancies
- Long wait times for support
Bell Canada Reviews
Filter by Rating
- (40)
- (5)
- (8)
- (42)
- (1,635)
Popular Mentions
- 4,924,561 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,924,561 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 25, 2026
This review reflects my experience with Bell's customer service only. I switched from Bell to Rogers, and Bell later contacted me with a better offer through its "Winback" program. During the call, I was promised reimbursement of Rogers' activation fee. Trusting that promise, I switched back to Bell (Account **), but the reimbursement never happened.
I submitted all the requested documentation and spent hours on the phone and in online chats with Bell representatives, yet they refused to honour the commitment that was made to me. This is not about the $80 CAD. It's about a company making promises to win back customers and then failing to keep them. Based on my experience, I encourage others to think carefully before supporting this business.
Reviewed July 21, 2026
The worst crooked billing ripping of my money through authorized payment set up overcharged every month, customer service 0, 2 hours keep sending me around asking the same verifications with no solution. I regret the inconvenience of signing with them 100 times regret, never recommend to anyone.
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed July 14, 2026
The pay high price and fix it yourself company!!!!! Buy it here and you go fix it somewhere else. The worst service provider, the worst gaslighting service department.
Reviewed June 22, 2026
A Bell Canada landline is a terrible value proposition. Over $50 a month for a basic phone line with no features.
Reviewed June 18, 2026
Zero star. ⭐ I have been a loyal Bell customer for over 15 years, and this has been one of the worst customer service experiences I have ever had. I agreed to a two-year deal over the phone with a Bell representative named Kevin. The offer I accepted and agreed to is not what appeared on my bill. When I received my payment statement, I discovered that the pricing and terms were different from what had been promised.
I contacted Bell to resolve the issue and spoke with a supervisor, Stephanie. Instead of reviewing the recorded call to verify what was actually offered, I was told that she did not have time to listen to the conversation. As a customer, I find this completely unacceptable. If Bell records calls, they should be willing to review them when there is a dispute about what was promised. After 15 years of loyalty, I expected honesty, accountability, and proper customer service. Instead, I was left feeling misled and ignored. Very disappointing experience. Bell needs to do a much better job of honoring agreements made with customers and providing support when problems arise
Reviewed June 16, 2026
I purchased a new phone and watch, the watch was supposed to be connected to my phone number. This was 3 months ago. There was an error when connecting numbers, and the technical person I was speaking with stated they'd have to cancel that plan, and issue a new one. That resulted in a $1000 bill for me, and then it was somehow duplicated. It's been 3 months of me calling in trying to resolve. My bill is still close to $2000 erroneously, and my watch number is still not connected to my phone. Am extremely disappointed as a long time customer with the service provided. I have spoken to managers who have claimed they will call back, 3 weeks later, no call back. No issue resolved, bill is still the same. So frustrated. Don't go with Bell.
Reviewed June 12, 2026
As soon as you call their international customer service you barely understand, your phone number and personal information is out there. Literally, in 5 minutes your phone is assaulted!!! Prepare yourself. Canada is not in Canada anymore, your personal information is everywhere!!!
Reviewed June 10, 2026
Was a long term customer with fiber service, after many calls and reports of consistent slow upload speeds and slow download speeds at peak hours. Tech support was unable to resolve and would mail a new router automatically every call, unbelievable. Then we moved and Bell refused to move our service (yes it's available to new location). Went to Starlink and it's actually much faster and consistent service and cheaper.
Reviewed May 25, 2026
Worst customer service, a lot of hidden charges and the internet goes up 10$ every month. Worst. Stay away from this provider. Not recommended.
Reviewed May 23, 2026
The worst of the worst, sent me texts in French and connected me to Sasktel…I don’t use Sasktel. Would give 0/5 if it was an option.
Bell Canada author review by ConsumerAffairs Research Team
Bell Canada is the largest communications company in Canada, offering mobile phone, television, Internet and home phone services. Customers receive discounts when they subscribe to more than once service. They have both traditional landlines and fiber optic lines. The company is publically traded on both the New York Stock Exchange and the Toronto Stock Exchange. The company was founded in 1880 and is headquartered in Montreal.
International plans: Customers can choose from several international long distance plans, including unlimited calling in the United States and Canada and unlimited worldwide calling.
Extra features: Bell Canada offers call waiting, caller ID and call forwarding to interested customers. The features are included in the price of some plans.
Online support: Customers can use the self-serve options on Bell Canada’s website. The website provides troubleshooting tips and informational articles to help customers with any questions or problems. The website also has a live chat feature so customers can get instant answers to other questions about their service.
Protection plans: Bell Canada offers protection plans to ensure customers aren’t financially responsible for repairing damage to phone lines.
Safety and security: All Bell Canada phone plans are compatible with home security systems. Traditional landlines also make it easy for emergency personnel to track emergency calls.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Bell Canada Company Information
- Company Name:
- Bell Canada
- Website:
- www.bell.ca