Bell Canada Reviews

The pay high price and fix it yourself company!!!!! Buy it here and you go fix it somewhere else. The worst service provider, the worst gaslighting service department.

A Bell Canada landline is a terrible value proposition. Over $50 a month for a basic phone line with no features.

Zero star. ⭐ I have been a loyal Bell customer for over 15 years, and this has been one of the worst customer service experiences I have ever had. I agreed to a two-year deal over the phone with a Bell representative named Kevin. The offer I accepted and agreed to is not what appeared on my bill. When I received my payment statement, I discovered that the pricing and terms were different from what had been promised.

I purchased a new phone and watch, the watch was supposed to be connected to my phone number. This was 3 months ago. There was an error when connecting numbers, and the technical person I was speaking with stated they'd have to cancel that plan, and issue a new one. That resulted in a $1000 bill for me, and then it was somehow duplicated. It's been 3 months of me calling in trying to resolve. My bill is still close to $2000 erroneously, and my watch number is still not connected to my phone. Am extremely disappointed as a long time customer with the service provided. I have spoken to managers who have claimed they will call back, 3 weeks later, no call back. No issue resolved, bill is still the same. So frustrated. Don't go with Bell.

As soon as you call their international customer service you barely understand, your phone number and personal information is out there. Literally, in 5 minutes your phone is assaulted!!! Prepare yourself. Canada is not in Canada anymore, your personal information is everywhere!!!

Was a long term customer with fiber service, after many calls and reports of consistent slow upload speeds and slow download speeds at peak hours. Tech support was unable to resolve and would mail a new router automatically every call, unbelievable. Then we moved and Bell refused to move our service (yes it's available to new location). Went to Starlink and it's actually much faster and consistent service and cheaper.

Worst customer service, a lot of hidden charges and the internet goes up 10$ every month. Worst. Stay away from this provider. Not recommended.

The worst of the worst, sent me texts in French and connected me to Sasktel…I don’t use Sasktel. Would give 0/5 if it was an option.

Awful and dishonest... I was assured multiple times no charges if service is cancelled within 15 days just to be charged for using their service for those 15 days! Do not trust Bell.

The issue I had was with an attempt to cancel a Crave subscription. Seems easy enough. It turned out to be virtually impossible. The Crave subscription was in fact with Bell Media. I actually cancelled my Crave account but the charges kept coming. Trying to get to a Bell media rep I was actually flipped back to Crave! No account was there. Back to Bell, flipped back to Crave. I have been trying for 3 months to cancel without success. BEWARE OF TRIAL OFFERS. They are a trap and you will find yourself in a labyrinth of Kafkaesque proportions.