AT&T Wireless Reviews

Bad website, too many errors, checking status for refund is nowhere to be found. It gets very frustrating. Customer service is ok but not the perfect. Other than that, plans etc. is all good. Returning can be hassle.

I recently switched to AT&T, and I couldn't be happier with my decision! From the very beginning, the customer service team was friendly and knowledgeable, helping me choose the right plan for my needs. The activation process was smooth and hassle-free. I've been particularly impressed with the network coverage. Whether I'm at home, at work, or traveling, I consistently enjoy fast and reliable service. Streaming my favorite shows and making video calls has never been easier! Additionally, the AT&T mobile app is intuitive and user-friendly, making it simple to manage my account, pay my bill, and track my data usage. Overall, I highly recommend AT&T to anyone looking for a solid provider with excellent service and coverage. They’ve truly exceeded my expectations!

This review is solely for MYIEKA!! She was truly helpful. I’ve been on the phone with 4 different people prior to Myieka. She is amazing. My phone was not working after transfer to replacement. I was told to do numerous different things from all 4 people. It took Myieka under 5 minutes to get my phone working. I should have asked for her extension just in case I need help in the future. She made my night!

I have used AT&T Wireless service for my family going on 12 years. Considering we use 7 devices and pay just over $300 a month, I think we get a pretty good deal with unlimited use basically. I just recently tried out AT&T internet air service in place of Century link who only offered 20 Mbps (with no hope for an upgrade) and at a monthly cost of over $80 with regular increases. With AT&T air I am consistently getting 150 to 500 Mbps running 18 devices and at a cost of only $47 a month. AT&T air functions using wireless technology from nearby towers so placement of the modem in your home has options not available to wired service modems dependent on DSL.

Just want to share my astounding experience with Mike from AT&T Cerritos Mall for going above & beyond helping me with billing issues, such a great asset in your company. Very courteous, patient, kind & polite, excellent customer service attitude, thank you so much.

Worst carrier to have. They will charge you for things you don’t have or was not told to cancel and then not want to refund you back or credit your account back the money they took. I wish I could switch carriers right now but I can’t.

Do not use AT&T. Canceled the cell phone within the 30 day Costco period and is in collections for a 2 month service period. AT@T does not care and it shows. Criminal and allowed because the average person can not defend themselves. Do not use AT&T.

The buried wire service has been a disappointment and inconvenience. In Harvest Alabama, our tech was scheduled jan 10th, and it was no call no show. Then rescheduled on Jan 18th, the tech showed up, did not call or leave a voicemail. He said he couldn't perform the work. They originally left a unburied wire across my neighbors driveway and yard. The wire has been unburied for over three weeks.

Even though my Wife's $1800 Samsung Fold 5 phone is under extended warranty, for which we pay a monthly fee, AT&T tech support insisted we needed to buy a new phone and pay a $300 deductible, insisting that ours phone was unrepairable. We knew uBreakifix could repair it, and after having to escalate our complaint, AT&T finally agreed to let us bring in for repair. uBreakifix said it was an easy repair and it was repaired perfectly, in 2 hours!! All for only our deductible of $29. It's a shame how unethical AT&T is.

I am a new customer and I purchased a phone online. My money was deducted and they to canceled the order literally 2 min later. Now I am made to wait 3 days for my money to return. Not to mention they stated they didn't see the order then saw the order.