AT&T Wireless Reviews

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About AT&T Wireless

AT&T Wireless is the cellular branch of AT&T services. The company offers a variety of plan options to suit every customer's needs. Choices include unlimited text, talk and data plans, shared data plans and prepaid options. Customers can get a new phone from AT&T when they purchase a plan or continue using their current one.

Pros
  • Several plan options
  • Includes streaming services
  • Wide range of coverage
Cons
  • Low limits before data throttling
  • Not the cheapest plans

Featured Reviews

New Port Richey, FL
Verified purchase
AT&T has always given me the best rate. I have been using them for over 12 years. I remember when I had my new iPhone… and the screen broke within a month. AT&T was so kind to giv...

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Oceanside, CA
Verified purchase
I have had AT&T phone service for about 12 years and I have been very pleased with my service. I haven't had any problem so far and so I would highly recommend AT&T… I plan to st...

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What is AT&T Wireless?

AT&T Wireless offers a wide variety of plans for customers to choose from. These include both mobile share and unlimited plans. Each plan is available for one to four phone lines.

The company’s mobile share plans include:

  • AT&T Mobile Share Plus 3GB comes with unlimited talk and text, 3 GB of data, standard-definition streaming, a mobile hotspot, rollover data and talk, text and data for Mexico.
  • AT&T Mobile Share Plus 9GB has a larger package with unlimited talk and text with 9 GB of data. It also includes standard-definition streaming, a mobile hotspot, rollover data and talk, text and data for Mexico.

AT&T Wireless’ unlimited plans are:

  • AT&T Unlimited Starter comes with unlimited talk, text and data, standard-definition streaming, unlimited texting from the U.S. to more than 120 countries, device security, fraud blocking and spam risk alerts.
  • AT&T Unlimited Extra includes unlimited talk, text, data and 60 GB of premium data, standard-definition streaming, 15 GB of mobile hotspot data per line, 5G access, unlimited texting from the U.S. to more than 120 countries, device security, fraud blocking and spam risk alerts.
  • AT&T Unlimited Elite has unlimited talk, text, data and 100 GB of premium data, high-definition streaming, 30 GB of mobile hotspot data per line, 5G access, HBO Max, unlimited texting from the U.S. to more than 120 countries, device security, fraud blocking and spam risk alerts.

AT&T is also easily accessible and has more than 5,500 stores in the U.S. The company provides good international perks — select plans have unlimited texting to more than 190 countries, picture and video messaging to 120 countries and unlimited talk, text and data in Mexico and Canada. Reasonably priced add-ons are also available for other plans.

If you’re interested in streaming with unlimited plans, it’s important to note that only the Elite plan offers high-definition streams. The Starter and Extra plans only include standard-definition streaming. AT&T customers should also be aware of the company’s policy on slowing data during busy periods.

AT&T Wireless prices

AT&T is most cost-friendly for families because the cost of each line goes down as you add phones. It also offers several discount opportunities for customers. Some businesses, schools or organizations take part in the AT&T Signature Program. Eligible customers can get discounts through participating companies. Discounts are also available for:

  • Teachers
  • Nurses
  • Physicians
  • Military
  • First responders

Plan prices vary depending on the number of lines you have.

  • Mobile share 3GB plan: $50 to $120 per month
  • Mobile share 9GB plan: $60 to $140 per month
  • Unlimited Starter plan: $65 to $140 per month
  • Unlimited Extra plan: $75 to $160 per month
  • Elite plan: $85 to $200 per month

AT&T Wireless FAQ

How do I find my AT&T Wireless number?

You can go to your myAT&T profile and check your contact info. Click on the “Phone” tab. Your AT&T Wireless number is listed there.

How do I access my AT&T Wireless account?

To access your AT&T Wireless account, you first have to create a User ID and password. Once you’ve done that, you can sign in and access your AT&T Wireless account.

Who owns AT&T Wireless?

AT&T Inc. owns AT&T Wireless.

Can you bundle AT&T Wireless and internet?

AT&T offers bundles for wireless and internet. Purchasing a bundle gets customers perks and helps save money.

How do I pay my AT&T Wireless bill?

AT&T Wireless offers several ways for customers to pay their bills. This includes by phone, online using the website or mobile app, in-person or automatically with a credit card.

Is AT&T Wireless good?

AT&T Wireless is one of the biggest names in American cell phone providers. There are a variety of options for customers looking for cell phone plans, and customers can get unlimited or mobile share packages for up to four phones. It’s always worth checking reviews to see if a cellphone provider has good coverage in your area, but AT&T is a good option for those looking for wireless phone service.

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AT&T Wireless Reviews

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    Page 1 Reviews 0 - 5
    Customer Service

    Reviewed April 24, 2025

    Do not use their service. They have no logic and do not offer good customer service, I changed my account from a house phone to cell phone to keep our number when we moved out of state. AT&T sent us our final bill and our first bill to our new address for 2 months in a row. Then they started sending our bills to our old address, I am sure it was just a mistake. AT&T Customer service manager informed me that they do not make mistakes, and I must have requested this change and regardless of how it was done I still have to pay. Yes, I am so stupid that I do not know where I live, so I changed my address to my old address. What logic.

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    Online & AppStaff

    Reviewed March 12, 2025

    I had my email app problem solved by Michael at the Hamburg AT&T store. He did an outstanding job solving my problem that 3 other technicians could not do. He gets an A+ from me, I hope he gets promoted to store manager!!! The issue was with the Yahoo email app on my phone which after 8 years and 4 different phones stopped working. I explained I was a 35 year customer of AT&T.

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      Customer ServiceInstallation & SetupCoveragePunctuality & SpeedStaffEase of Use

      Reviewed Oct. 10, 2024

      I recently switched to AT&T, and I couldn't be happier with my decision! From the very beginning, the customer service team was friendly and knowledgeable, helping me choose the right plan for my needs. The activation process was smooth and hassle-free. I've been particularly impressed with the network coverage. Whether I'm at home, at work, or traveling, I consistently enjoy fast and reliable service. Streaming my favorite shows and making video calls has never been easier! Additionally, the AT&T mobile app is intuitive and user-friendly, making it simple to manage my account, pay my bill, and track my data usage. Overall, I highly recommend AT&T to anyone looking for a solid provider with excellent service and coverage. They’ve truly exceeded my expectations!

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      Customer ServiceStaff

      Reviewed Aug. 28, 2024

      This review is solely for MYIEKA!! She was truly helpful. I’ve been on the phone with 4 different people prior to Myieka. She is amazing. My phone was not working after transfer to replacement. I was told to do numerous different things from all 4 people. It took Myieka under 5 minutes to get my phone working. I should have asked for her extension just in case I need help in the future. She made my night!

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      Price

      Reviewed Aug. 4, 2024

      I have used AT&T Wireless service for my family going on 12 years. Considering we use 7 devices and pay just over $300 a month, I think we get a pretty good deal with unlimited use basically. I just recently tried out AT&T internet air service in place of Century link who only offered 20 Mbps (with no hope for an upgrade) and at a monthly cost of over $80 with regular increases. With AT&T air I am consistently getting 150 to 500 Mbps running 18 devices and at a cost of only $47 a month. AT&T air functions using wireless technology from nearby towers so placement of the modem in your home has options not available to wired service modems dependent on DSL.

      The speed I get from air and the lower monthly cost make sense over other services that limit my access to higher speeds as well as cost nearly twice as much. AT&T air is the only other available service in my area and it affords me options that I want over Centurylink limited service. There are services that provide the same if not faster speeds and for less money but are not available to me, so I say go with what works for you in the moment, which for me at this moment, is AT&T air.

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      Staff

      Reviewed April 27, 2025

      Nearly 14 hours worth of chats just to order and activate new service. An error on ATT's part in every step of the process, and correcting all the problems takes forever due to an app and new account setup system that seems to be straight out of 2010, and agents who don't speak English well and don't read the details that are given and need everything repeated multiple times, don't actually understand the problems, just read from a teleprompter.

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      Reviewed April 26, 2025

      So you have a Data Breach, give us a $5 credit and now you're taking away the &10 promotion for debit card / credit card autopay paperless billing just for us to give you OUR BANK ACCOUNT INFORMATION to keep the saving. This company has proven our information is NOT SAFE with them.

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      Customer ServicePricePunctuality & Speed

      Reviewed April 26, 2025

      We have been with AT&T for over 20 years. We have been screwed out of so much money due to every time Adeline. Or switch something on it. They take away your bonuses and your credits. For instance, we went into AT&T store in Lyndon, Utah, we bought a phone. 2 phones, they told us all these things were free and lo and behold it. They were a lot more bail. Then we find out a year and a 1/2 later which is my fault. Cause I did not pay attention to what they were charging is monthly. Have it insurance on our phones. Which?

      We did do that 1, but on the other electrical things in our home. We did not and for 2 years we paid that amount. But when we purchased our new phones, they said turn in your old phones and you will get so much money back as a credit monthly on your phone well. About 6 months to a year later. We added a line and we lost all the credit from our phones. We turned in so now, for the past year. We've been paying $33 on 1 which was only supposed to be dollars. And on the other we're supposed to be free and we've been paying $25 a month. I recommend you all search for Different phone carrier Because in the end, you will end up just like us. As soon as are phones are paid off we will be leaving att

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      Customer ServiceInstallation & SetupStaffProcess

      Reviewed April 24, 2025

      We signed up for ATT through Costco. In less than 60 days we returned to Verizon. The entire process was the most stressful thing. From getting a phone that didn't work, 1 of 5 phones, to the customer service, waiting on the phone to get to speak with a rep and the return of phones. Everyone gave us different instructions. It has been a very stressful process and we are still working through it. Never again.

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      Customer Service

      Reviewed April 24, 2025

      AT&T literally stole almost $600 from my bank account! They refused to give it back & lied several times during the phone call to customer service! I don't even have their equipment & I have no wiring in home. I went with Optima & have great service, they're ethical and they don't steal money.

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      AT&T Wireless Company Information

      Company Name:
      AT&T Wireless
      Website:
      www.att.com