Airtel Prepaid Reviews

I am using airtel from 2010. And all my family members also have airtel number. They advertise that their 4g network has fastest speed. So I change the sim with 4g but now its internet services is like below to 2g speed and even it's stop after 8 pm. I am frustrated from this. Recently I bought 499 pack of airtel. My money is waste. Now I am switching to Jio.

I am customer of Airtel since 2012. My family members has 10 Airtel contact numbers. Airtel had given the validity till 2036 but it ended in 2018 only. I am not happy with the decision and its packages - offers are not valuable. I'm closing all contact numbers.

I am Airtel customer. I use monthly pack of Rs.199/- for unlimited calls, in the middle of my package my outgoing service is stopped. When I contacted customer care service they said to recharge with Rs.35/- to activate outgoing service for one month. I already paid Rs.199/- for one month. Why I should pay again RS.35/- TO Start my service. This is illegal. I want to file complaint against Airtel. I filed complaint today in CC.

Airtel worst network. Switching to Jio soon. Poor customer care... Whenever tried calling the no. get disconnected automatically. Worst of all networking Ookla fooled us and Airtel fooling worst worst worst.

Nowadays the prepaid Airtel services are the worst. For a five minutes call, I have to call six to eight times because of the call "cuts". It is a planned dacoity by the company. I am planning to shift my Airtel number to BSNL service.

Airtel don't deserve to take 1 rating. If there would be any -1, -2 review I would have rated that way. The Worst service providers in the world I can say. No proper customer service too. I raised a request to deactivate my bloody Airtel number without intimation they again rejected that request simply to charge money from me. Beggar is better than you Airtel. Soon you will have downfall. I sincerely suggest don't ever choose Airtel. It's all bogus.

Internet speed of Airtel is less than the BSNL 3G. I used both Airtel and BSNL. I think I wasted my money to recharge with Airtel. Airtel should not do the false promises with its customers. This bad thing.

My wife's prepaid no. which has Rs 473.68 as balance as on date is being again and again getting an SMS from the Airtel that the outgoing to the no. will be deactivated w.e.f. 24.11.2018 but without assigning any reason thereto. I tried to contact customer support but failed as they do not have any satisfactory response. This shows how callous anti-customer attitude they have. The service of the service provider is useless and all the ads of Airtel are fictitious, mala fide and misinformative. If the service provider has any respect for the customers, pls contact me at my email.

Blocked all my incoming and outing call. Once recharged and used the service and again blocked after 2 days. ** service will die soon. Before jio they cheated the whole people. Going to change my sim and father's sim. Too worst services even though contacted 198. Highly irritated with the cheap and worst services.

The waste network I have ever experienced up to now. The 4g speed is slower than usual 2g internet. Having the full coverage but internet doesn't work. The ** network. They are competing in price but not in service. Waste Airtel.

I recharged my airtel sim with a pack of 3 months data pack with unlimited calling and 1.4gb data daily. When I was in Pune the internet service was quite good. But now in Mumbai it is pathetic. It is giving 2g internet service even for a 4g pack. Even after complaining twice they are saying, "It is a problem with your area." But why are these people coming up with so many ads saying that best coverage in Mumbai. All this is fake. The service is really bad. They have not improved a bit with their service.

I switched to Airtel from Idea because speed and network of Airtel was decent in my area... After some days network started to shut off very frequently... I raised complaints against Airtel... Nobody even noticed Or even I didn't get any kind of feedback from company. And even today the even on 4g settings the network speed is slower than tortoise. I raised complaints multiple times. Nobody takes any kind of action. They just pretend to listen to you. But none action is taken.

One star just for the network availability. Otherwise these people are your balance money leechers. They turn on useless value added services without your permission and even after your complaint they continue doing so. Further when you try to turn them off they redirect you to the main menu. The cherry on the top of cake is there is no human being/customer supervisor on their so called customer care no. You are made to talk to a machine about useless services. They keep my balance zero by turning on value added services and keep charging for them. I don't even know how to use them and I have to pay for them!! With my zero balance I can't even do a miscall, further they ask me to take a loan for that sake!! By doing this UNETHICAL practice this company would be making millions (my friends and family has complained this).

I had a very bad experience with AIRTEL. Recently I converted my number from AIRTEL Postpaid to prepaid. My number was converted (7th Oct 2018 at 10:00 PM) and due to technical issue Airtel retailers are unable to initiate my first recharge. It’s been more than 4 days still am unable to use any service like outgoing call and mobile data. I did multiple follow ups with 121@airtel.com and they are not even providing their assistance. Very poor service from Airtel. Customer support also very bad. They don't have any solution regarding my number.

From last 6 months the Internet speed was very slow. I am unable to browse even small apps. How many months will you take to fix this. There is no use of adding the previous data balance to present because we are unable to use data only. Jio networks signals are very better than Airtel. I am an Airtel customer for 7 years but I am facing huge disturbance with network this year. Even calls are not reachable properly.

I Have a Airtel Prepaid number. I have recharged with 558 Plan where I will get 3GB 4G data and all local, National and Roaming calls free. But when I have activated this plan since then I am not able to even browse the web page. I lost net. I have complained two to three times to airtel, they told me that there is a problem of maintenance and it will be resolved soon. Its been three months, the resolving process is still going on... The actual problem of airtel is they want to compete with JIO but don't want give service, that's why they introduce plans and stopped services. I have wasted money and time. Please do not use Airtel...

I had 2 Airtel Prepaid numbers, ** and **, both linked to my Aadhaar Card. Because I was overseas for several months, both numbers got deactivated without any notice. I would like to know the reason and also why the balance remaining in the deactivated cards has not been refunded to me. This is fraudulent behavior on Airtel's part, and efforts to get an answer by calling their hotline 121 is hopeless, also no email channel to complain. Would much appreciate advice/assistance.

Got my number ported from Jio to Airtel. After the sim started showing signals I went to retailer who tried many times but was unable to recharge it. Then I reached to Airtel store in sector 110 where also they were not able to provide me with any help and asked me to visit Airtel store in sector 18. Sector 18 is about 25 km away from my home and it is not easy for me to reach there in weekdays due to my job and during weekends the store is closed. So I tried to reach Airtel online by mailing them still haven't received any help from them either.

I recharged 499 in website name called www.airtel.in. I waited for a long time but the recharge did not come to my mobile and then I called customer care (198) and they told that after 10 days your money will be back or recharge will come but so far nothing is done. And I mailed Nobel officer of Airtel Chennai. They simply said, "We can't find any transaction," but my bank debited the money and it clearly said that Airtel is debited. SO BE CAREFULLY WHILE USING AIRTEL SPAM ALERT. And now I am going to change the port.

I recharging my Sim with 509 to 500 rs unlimited package, that is unlimited calls and 2 GB data/day but it's useless, calls are disturbing & there is no network in Bangalore Whitefield area limits (useless). Worst network I have ever seen.

It seems customers having prepaid unlimited packs are not allowed to place calls to service numbers (bank customer care etc)...when contacted customer care responded that unlimited calls are only to private mobiles and landlines...and in order to make calls to service numbers we are supposed to recharge with top up balance...wtf is that logic? Why am I having a unlimited pack in my sim if I have to do a top up again?? Airtel is looting customers big time. The same service number I'm able to make a call from my friends Jio prepaid unlimited sim that means Airtel is ready to stoop to any level to loot money.

No 1 Worst Net Work in India is Airtel - I had ported from idea to airtel. That idea is not working properly so I had changed to Airtel and asks to customer care Lothugunta. They told your location is airtel good so please take. I had taken. Now it is tower full up and down and calling is very disturbing. Please don't take airtel sim. If any doubts call my no. I will clearly briefing to you.

Frustrating experience on calling Airtel customer care. Their guidance system to the customer care through phone is hopeless. It’s like a tension and difficult task to get to talk to their customer care people. I have decided to stop using Airtel because they don’t have a customer service which is simple and easy to access and when someone by luck picks up the phone they will say they have called the wrong person. Why are they keeping this service complicated and also the option to call their customer service is kept at last, we have to wait and hear all the Airtel stupid offers. Just stop your service. I am switching my network.

I'm from Kargil the worst speed of 4G in Ladakh. In here the airtel 4g is just like BSNL 2 here worst problem of airtel 4g. We complain to the airtel network authorities but they didn't reply of our application.

Nowadays Airtel became worst service provider in India. I have done recharge on 08-apr-18. It has 28days validity. Airtel has disconnected the network before it reached 12 o clock on 05-apr-18. Network has been disconnected @ 10.45PM. They had advertised themselves as 4g provider. I am living in a town where they distributed internet like 2g speed. But they got money from customers for 4g speed internet. If we give money less than the recharge amount, would they accept it?

Airtel is cheater company. They sends fake offers about recharge and channel packages. After recharge will be done, they will not provide same offer and same channel packages. I am user of airtel digital TV (consumer id: **). They given me offer via sms that if I recharge with Rs 1499 (for 6 months) then I will get 6 months free. But after I recharged with same amount I did not get any offer. In addition they removed many existing channels from my package. I called customer care but they did not respond.

Get 7-8 calls in a day from different numbers each time asking me to switch my company mobile number service provider, I kept telling, "It's my office number and we don't have any rights to change the service provider," and yet these people shamelessly keep calling. When I got upset and told the lady to stop spam calls, she rudely replies I need to activate DND on my number then. Geniuses, I have done DND already and yet the spam calls do not stop. Some of the spam numbers **.

I'm from B'lore and I'm using Airtel service from last 4yrs. Now I'm facing problem (Internet service) from last 4 months. I informed to customer service that internet not available on NOV 2017. Airtel customer service: "Due to upgradation of the tower you will not get the proper internet. We taken your complaint. It will be resolved within 48Hrs." After 48Hrs. I asked them, "Still not getting internet. When it is going to be solved?" Airtel customer service: "We can't say exactly. Maximum days will be 90 days." I called them so many times they keep on saying the same thing. Later I moved to other Internet service provider for the next two months (Dec-Jan).

I am from Chandigarh. I've been experiencing internet problem with Airtel. I recharged with Rs.399 pack last month, and since then I have been very disappointed with the speed that I get on my phone. Though I use the 3G Network but even then it's speed most of the times is found to be worst than 2G network speed. When I go out in Open space the net starts working normally, but as soon as I enter my home the network just diminishes sometimes. One day I called up to the Airtel customer care, and after examining, the customer care executive said that the network in my area is under upgradation.

I am Vijay **, working in abroad and I have Airtel Prepaid number ** in which outgoing call facility is being barred. But I am able to send message & receive incoming calls. So kindly look into my issue for getting my outgoing calls facility also.

The worst company you would ever to choose. They give different offer on same recharge to different people. I have recharged with 449 pack, I got 56 days but my friend got 70 days on same recharge. I asked the customer care. They rudely said "Can't give you." What a stupid company. You better choose a company who don't discriminate among users.

Airtel is the worst network ever used. Even care centre employs are too rude and don't handle the problem properly. After getting the connection no one is there to help you. Always faced problem. Employs are so uneducated, harsh to you. Never to visit the store or call cc...

It has once been advertised that we consumers can recharge our AirTel line by dialing *555*PIN# and we'll be credited with 5 times of recharge and free data bundle alongside your original account balance. I try recharging NGN2000 today using that same method hoping to subscribe with the money but it turns out to be another thing entirely. My main account balance was cleared and I was credited with bonus of NGN12000.

I recently purchased the Airtel 4G LTE dongle in Pune. I was assured by the salesperson that 4G connectivity was definitely there in my society. I tried it and only got 3g and 2g connectivity that too at speeds below 2 MBPS. I have complained numerous times to Airtel Customer care. If you send them a complaint via internet they send an auto responder saying their executive will get in touch within 2 hours. It has been three days and after four complaints no one has called. I tried calling the customer care number three times, each time they would listen to me and just as they are ready to issue me a token number for my complaint the phone would get disconnected. I called the sales guy who sold me the dongle, he promised to raise a complaint and have it attended within 2 hours. Again nothing.

Two day ago I have lost my phone and my AirTel sim. And when I go to store he say "please purchase anywhere HLR-1 sim and comes with proper ID proof." When I do everything correctly, he say "we not activate your number." So this my important number. My all official and banking details connected so please reactivate my number please.

I have ported my cell phone no from Idea to AirTel. Now I from Idea it is ported and not start in the AirTel they. If you complain to AirTel that your number is not working they will give assurance but they will not tell you the problem and also they do not resolve your problem so never port your number to AirTel. If you port ready to lost after waiting a month. I have to take new number.

My mother went to AirTel store to have a particular number reissued to her because its my brother's number who is in US now and will be back soon. They took all the documents and said that someone will come for the verification. The verification guy checked everything and told my mother that they don't issue SIM cards to housewives??? Isn't that really stupid? Can someone please confirm if this is really true or the verification guy has no idea what he was talking about?

Hello sir, if you can't give good offer, it's ok but don't send fake msg to recharge to get that GB data. I got msg that recharge 299 you get 10 GB data. Now I got 1 GB. What you all think about people if I call 198 now they telling "We don't know." It may come or may not. What it mean you should msg that is magic offer. Simply you waste money. This is not 1st time. I call 198 but no one reply properly. From many years we using 5 to 6 AirTel number from 9 to 10 years. If you play like this, you lost respect and your value from people.

I contact to AirTel customer care about 2 hours. I want to take help about AirTel 4g hotspot setting but each department just they are transferring from one to another. And again and again. Finally they are transferring to offer department. When I called to technical department of AirTel but they are also not avail to help about AirTel 4g hotspot. I am fully disappointment about AirTel Telecom. I am fully shocked that they don't know about AirTel product and services. I called to 121, 9831717070, 12118, 18001022244, 9900900789. All are AirTel customer care number. They are not useful. AirTel service are going down. Regards.

From past 6 months I has been charged for that data which I never been used. The senior supervisor of AirTel Miss ** told me that "you made the usage of 500 mb in just 2 mins over whatsapp." I can't understand that how a person make the usage of 500 mb in just within 2 mins. That is totally fraud done by AirTel. Instead of getting AirTel services I prefer to use Vodafone. At least they know the importance of their customers. Customer support of AirTel is so pathetic and they are working like govt. officers. They really don't know the value of customers. I am using AirTel from past 6 years because before AirTel is a good company but now from past 2 years AirTel made lots of unnecessary deductions or fake deductions from my account.

You buy a prepaid package and are told AirTel will call you. We went to another province so missed that call, but did continue to receive calls. Spent 5 calls to customer service to get connected and kept being told will turn the service on in X hours/days but they NEVER DID AS PROMISED. Finally left India with no service although paid for it. You would think that AirTel customer service lies but the fact is I think they are incompetent and seem to just say whatever to get you off the phone. I read in a forum that if you go to another province then they can't connect you. Well if they had told us then we could at least accept that somehow. On one call we were told to go back to the shop in New Delhi. Well we were Goa hundreds of KM away how could we do that. The only positive is that Airtel answers its calls. We were told by an Indian person that customer service doesn't fix problems. Try Vodafone, maybe they are better. Avoid AirTel.

I am fed up from AirTel network connection. They claim that they are best but actually they are worst. AirTel company does not provide good network even I recharged 3G but speed is meeting like worse than 2G. I tried every technical things setup and connection but no improvement met, even am calling then no network available. Tried everything but no good consequences got. Finally I am converting my AirTel to another one and my colleagues too. It's been a worst experience with AIRTEL. I would suggest to all of you never ever try AIRTEL if you want to use hassle free network. I never thought that if AirTel company become brand then it will forget to their customers. But customers are not fool, AIRTEL rectify your mistakes otherwise nobody will use it. A frustrated customer.

My mobile no ** has been deleted and blocked by AirTel Two months back. I have been running AirTel gallery in Mumbai to restore my number but in vain. I contacted AirTel Customer care but they could not locate my number at all. I have been using this number more for more than 9 years. How can this be solved?

Am not ok with the 3G connection and the network.

I had an Airtel broadband connection and I wanted to surrender it on 5th May 2015. I called customer care for the same and the lady over the call listened everything and asked me that she is transferring the call to other department keeping me on hold for 11 minutes, then I went to Airtel store. They asked me to write a mail to Airtel customer care. I did that on 9th May. On 12 May, I got response that the amount will not be charged after 10th May and it will be disconnected. Starting from 1st week of June I am receiving automated calls from Airtel to pay an amount of 1600+ which was my normal monthly rental. While I disconnected on 10 May, why should I pay for whole month.

I have had a post paid connection from Air Tel since 2002 (Mobile no **). I changed it to a prepaid in 2007. It is my personal Number. I have been living in the UK for the last 8 years and my family have been keeping this number active in Chennai by making a few calls and texts every month.

I called up Airtel and rep asked me to hold the line but he transferred my call to normal IVR over and again. Secondly tried calling IVR and was asked to wait while the call is being received by rep and after a while no one received the call and call was disconnected. I had to do the same thing over and again.

I tried to transfer money to Airtel money and I got an error message stating that the "service is not available, please try after some time." The amount which I transferred got deducted from my bank account. I called up Airtel money, they said that the money will be refunded in 5 working days. I am really upset with the service as the company is deducting money from the bank account and giving an error message on the screen. Keeping the money with one's own self for 5 working days I believe it's a scam which this company is doing. Airtel money scam.

I am using Airtel network from past 3 years, but from last couple of months I have faced so many problems like, no network signal, internet not available but this time it's a big one. I am not able to make calls from my phone, not even customer care. Every time I make a call it says CALL ENDED. I have switched off my phone, removed and reinserted the SIM several times, logged out from all the accounts - still not able to resolve the problem. I am using Moto X. Now whose going to help me. Pathetic network, I will never use it again. The only option left with me is to port my no.

I live in a joint family and we have near about 6 mobile phones at home out of which 5 are AirTel numbers (**, **, **, list continues). I am facing no signals problem at my home from the last one week and I am regularly complaining to AirTel through emails, customer support, telephone calls to Officer and I have proofs for all my complaints. We are into business and have to take calls from customers for which we are carrying 2 mobile phones (the other one is Non-AirTel). Every other mobile service works perfectly except AirTel. I got fed-up with the response from AirTel. AirTel customer care officers are of no use. They just give false commitments and nothing will be taken care. I think there is no use to complain to this people. Instead of complaining better I change the network by portability. I thinking off.

I am using the Airtel network for past 9 years, but past 3 months often I am getting lot a problem in this network. Last 1 week before, I got a problem with my network. I cant able to make an outgoing calls from my mobile. Issues coming like call failed, but I can able to receive incoming calls, msg and I can able to send msg also, only I can’t make outgoing calls. I talk with 3 senior supervisor, but they can’t able to give a proper information, just they are reading the default solution which was updated in their system like switch off your mobile, put your sim in another sim, switch off your data mobile.

On 25th July, 2013 my Airtel 4G no. got activated which I've taken for my office work; and from the very first day I'm facing issues with my device. Most of the times it's not getting started. I found no way to resolve this issue. Even after plugging-out and plugging-in several times, the issue is not resolving. When it's working, if I continuously use it for 3 hrs., the dialer is stopping automatically. And no way to restart it again. This is seriously hampering my business.

For the worst service, I changed from Airtel to Reliance. I informed Airtel’s customer service. Suddenly they cut my booster pack and other services. I made a call to customer care first and they attended my call, but they told me to wait, but after 15 minutes they did not answer my question. Once again I tried on that time onwards from my mobile not going to customer care. I tried more than a hundred times. In India, only Airtel can give this worst service. In other countries, they do not give one-day service that much fraud that Airtel and its customer service are doing. Very, very bad. Shame on me for using 6 years a fraud company.

I am an Airtel customer from the last 8 years. Three months back, I have moved to Mumbai and in the end of March, I asked to terminate the number and to correct the bill as I have to pay the full amount. I have taken the 3G service 500 MBs in 200 rupees twice. Then, I called customer care to deactivate the 3G service and activate the 2G service. Your customer care person told me to hold the line as he was deactivating the 3G and activating the 2G service. He told me that I will get a confirmation through SMS. I did not receive the confirmation so I called customer care 4-5 times.

I have stopped video talkies subscription several times, but it gets reactivated again and again! Please stop it permanently! It deducts my 30 RS. Otherwise, I have to change my sim. Thank you.

Rs 30 per month was deducted for 2 months via Video Talkies subscription. Please refund my money; otherwise, I will exit the company.

A person in one of the branches of New Delhi naming sanjay, ph. **** of your Airtel Office is continuously calling us and some of our relatives and using abusive language and giving us threats in the name of some other person’s recovery. Help and take immediate action against him.

Airtel has 3rd class services and their customer care executives are also 3rd class. My 2 Airtel postpaid numbers are barred (**)(**), and they are barred without any reason. They generate my bill and didn't lessen my message pack free message balance.

Over the last four months, I have been experiencing frivolous deductions by Airtel in the name of caller tunes, hello tunes, Hungama Club, Airtelgyan, etc.! The list is endless. Whenever I call the customer care at 198, no one would answer our complaints and the call eventually gets cut off. After several patient trials, they told me that I have subscribed to such services. Hence, I can now unsubscribe, if I want. First of all, I have very limited usage of voice and text on this number and I don't have any other requirement. But still, I am being harassed by these deductions towards these unsubscribed services.

I had recharged my AirTel no 7607477740 with Rs 98 mobile office. I received setting of MO through 6123 and saved them but still, my balance got depleted on 10th of September, 2011 in the evening. I had only done surfing simple sites like google.com, etc.

I was about to shift to my new home on August 14th, 2011 and hence I raised a transfer request of my Airtel internet broadband connection and telephone landline service on August 8th. The days passed and passed and I kept on calling them daily twice and thrice, following the above mentioned idiotic process. Every day the customer care people would tell me the same thing: "We have updated the status, we have put it as high priority and it will be done by end of the day". Till now, I've not seen their end of the day and it is already August 23rd today.

I have been trying very hard in the last 15 days to get port out from Airtel because it is the most pathetic company I have ever come across!

For getting any new channel, you insist that it can be done by sending an SMS to 54325, sending get and channel number. I have tried from my registered mobile number (**) numerous times to get error message only. It remains never active, but you always display the same number.

Many people were excited when MNP or Mobile Number Portability was launched in India. But the truth is that most of the MNP requests didn't go through and people lost the money they spent for purchasing new SIM card, security deposit and MNP charges. While most of the subscribers complaint about hurdles that original service provider creates in MNP process, the situation is reversed in Airtel. Airtel staff is incompetent to make extra effort in following up your case with your current service provider. They don't seem to be sending second request to MCH (Mobile Clearing House) to get the number ported in.

I live in a joint family and we have near about 13 mobile phones at home out of which 8 are AirTel numbers (**, **, **, list continues). I am facing no signals problem at my home from the last 9 months and I am regularly complaining to AirTel through emails, customer support, telephone calls to Nodal Officer and I have proofs for all my complaints. We pay nearly about $6,000-$8,000 of bills every month for this ridiculous service.

I am cell phone prepaid costumer with Airtel in India. The Airtel firm are sending unwanted messages and deducting from my account. I have asked them to discontinue, but still they’re sending a number of messages and deducting amount from cell phone. This should be stopped immediately. The messages are being received from Airtel: 532101, sending messages, unlimited, and deducting amount from my prepaid balances. I have asked them to stop. Otherwise, I shall report to the Telephone Regulatory Authority of India. Still, the firm is doing mischief. Ensure the stop of it and punish the firm firmly with your efforts. I’ve lost maybe more than RS 100.

I am using Airtel for a lot of years and my mobile number is **. I have always faced network problems but my concern is not the network. I have taken Blackberry Enterprise Services, Rs. 899 monthly rental plan wherein I get unlimited browsing and downloading in that package. Yesterday, 19/10/2009, I received a message: Get uncensored videos and gossips from Big Boss House Season3! Unlimited download! Today, 20/10/2009, I clicked on the link given above from my mobile and the very next moment, I got a message from Airtel Live: Thanks for downloading Mp3 Tone from Airtel. You have been charged Rs 99. Play games **.

AirTel has been continuously debiting money from my prepaid service for some unwanted jobs provider service since the 16th of September 2009. No use of any do not disturb frantic efforts. On Sept. 14, I got a message stating that I will be getting some 2-day free trial of Jobs on Mobile. I did not pay much attention to it considering it as usual promo messages. On Sept. 16, I got another message mentioning that my trial of 2 days and I am supposed to call some number to deactivate the service. As I did not apply for any activation and even did not avail the service in any manner, I was sure that nobody can cut my money just like that without my consent!

I am using Airtel Prepaid mobile service. On this mobile, I have not subscribed for any value added services but they activated it directly and are charging me 3RS/SMS. After I complained with customer care, they stopped it for some days and again started after some days. What do I do with Airtel mobile? Please help me.

My one month old Blackberry Bold is defective. I bought a Blackberry Bold a few weeks back. I was very happy with it but suddenly last week, the handset LCD started shaking and all color resolution of the handset disappeared. I was certainly very shocked to see this, as paying such a nice amount and getting such shocking results in weeks was bad. I have launched a complain with Airtel (Kolkata, India) (complaint no. **). My complaint to you is paying a big price, getting a damaged piece which is just a week old. I have lost my faith in that piece. I want a DOA or a GRN to be done. Please help. I have also contacted Airtel for the same but no help. I am awaiting for your eager response.

My two Airtel mobile nos are in CUG group of HCL technologies BPO services, Noida and as per their plan, all the CUG calls are free but I have been charged for all such CUG calls. As per plan, all CUG calls between all CUG numbers (Airtel to Airtel) are free. When I have contacted them, they are saying that my above two numbers are under different parent groups however, it was never told to us when the connections was taken. There is two or might be more parent groups under one CUG and they are cheating us by distributing the CUG connections and taking charges for CUG calls under different parent groups and giving false information that all CUG calls will be free.

I am using an AirTel Postpaid connection since August of 2008. I have even activated GPRS (internet) service in my connection until February 2009. I didn't have any problem with it. I am using this internet service for data entry work. Now since March 2009, they have charged me $809.00 + tax for making calls to an international number ** which always says "Number does not exist." I called 121 customer care and complained many times. I even went to the nearest AirTel office and complained about it. A lady said it might be a technical error and they will give me waiver. Hence, I waited for it and I got a call from AirTel. They said it's a pure call made from my mobile to the above mentioned number.

I have started using Airtel SIM card 7 months before. I have activated its GPRS service for which it deducts Rs 15 every day. But this time, they took Rs 90. When I asked its customer service executive why did they did so, they told me they have not deducted from my balance from last 3 days. Even though if you deduct from my balance for last 3 days, it's Rs 45. Then where is my rest of the 45 Rupees? When asked to transfer the call to manager, they hang up the phone. After badmouthing for continuously two days to its customer executive, they register my complaint and I get Rs 15 back. Then where the heck is my 30 rupees? On 12/10/2008, the same thing happened. They deducted Rs 15 in the name of VAS but are not ready to look into my problem.

In 2003, I purchased a mobile sim card from AIRTEL India with life time validity, from Neethu's Shop, at Bishop Jerome Nagar shopping complex, Kollam district, Kerala state, South India. The card was used by me for calls to and from my husband , working abroad, and the early stages were smooth service. We had to shift abroad, and during our visits back to India, we were able to use the mobile service without any interruption, until 2007.