Airtel Prepaid Reviews
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About Airtel Prepaid
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Airtel Prepaid provides prepaid mobile services in India. It supplies a range of plans including voice, data and SMS bundles, aiming to provide extensive network coverage and digital services.
Visit www.airtel.in- Wide range of service plans available
- User-friendly mobile app for management
- Frequent network outages reported
- Billing discrepancies and errors
Airtel Prepaid Reviews
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Reviewed Feb. 27, 2020
I had worst experience because I had recharge 149 2gb data pack and from the morning onwards I didnt use any data. Only I used in WIFI but when I check in main balance it's showing 00 mb. What the hell...This is my worst experience. I'm thinking to switch to other network. Worst worst SIM network.
Reviewed Feb. 18, 2020
I was trying to make a recharge from my airtel app. Please note that at this moment they have one offer available. If I make recharge from the mobile app, there will be 50 rs of discount available, which I tried to grab, they took money from my bank acc to airtel bank, and they did not allow me to make recharge. I tried to call several time. They said call 400 and as my plan was over I could not call on the same. Finally I made recharge from website and tried to do actual recharge.
I don't understand if you don't want to let people use the benefits then why you make such offers. This all process of calling them, email and help from mobile and transferring the call and suggesting to call on 121 & 400 took my several hours while I WAS IN HURRY AND URGENCY AS PLAN WAS DEACTIVATED. Very poor service and trying to make people fool only, really worst. I am switching to another service provider forever.
Reviewed Feb. 14, 2020
Today morning time my mobile number is network service is End and before this happening this thing I'm not getting any calls or MSG from Airtel in past. When I called to customer care from another number they says that you have to wait or search the nearest Airtel store and visit there otherwise, "We can't do anything." My no. had not working since morning and now time is 4 Pm. Airtel not finding any issue.
This is very embarrassing to writing here about Airtel. I’m received a call from Airtel but same thing. Guys are telling to me, "You have to wait or search store and visit." I strongly recommend to everybody using airtel please change the network otherwise Airtel can fail any time without any reason, No one from Airtel who is providing the solutions and understanding your problem.???
Reviewed Feb. 6, 2020
It is better if airtel starts to accept it is a useless company... Airtel network is the worst network. If they are unable to provide the service they agree they shouldn't be in the market. Airtel is the worst network.
Reviewed Jan. 12, 2020
My worst experience with Airtel India. My mother is in india in the west for a visit so I decided to use international roaming service for her by Airtel. So I call them and ask them about what to do. They give me the site and I look at the plans and then I ask them if it will work right. They say yes yes without mentioning that I have to change the network manually. So I recharge 496 and then the pack message comes to me but the pack isn't working at all. Then I call and they say I have to manually activate it, then the impatient guy rushes me through the procedure.
Still my phone doesn't work, then he says he will escalate my complaint but I mention him that my plan is valid for a day only so how will I get benefits if it doesn't get resolved within a day, the liar says to me, "Dont worry, we will work through it and within few hours you will receive a call from airtel." I mention to him that I am calling from abroad and it's costing me and how will you guys really call me and what if I don't receive a call and plan gets over. The scammer assures me to not worry. My plan I will get it reimbursed.
Now I wait for the call, no calls on my phone. Next day I try again calling from the airtel number and no calls work and those who tried the call from india too said the number says switch off. So I call again and the rascal rushes me without even listening to me and then I yell at him. Again he transfers to his so called good for nothing senior guy. Who tells me that, "I got your complaint and we will reimburse you the balance but your scheme is over." I was so pissed, I told him and questioned him with logic that if I had to be just reimbursed with balance why I wasn't given that yesterday itself, why made me wait for a day. If it was given yesterday I would or might have been able to use it while my pack was active.
So now even if I get the balance my per call charge is 180 rupees for a minute so that means I can only use it for 4 to 5 minutes (that also only if the call will connect otherwise that balance will also sit like that in the phone). My scheme originally 75 minutes local and india calling and incoming free and 50 mb data and all this was no more there for me. These scammers are so dumb that they tell me to recharge again the pack by putting more 500 rupees and then use the balance they are giving as if they are doing me favor where in fact they are giving me paid money back with no benefit. No integrity, no matter how much logic I used, all customer service people are ** there, useless, good for nothing. Worst worst worst customer service. I wish I could give no stars.
Reviewed Dec. 4, 2019
After complaining, again and again, no action has been taken just fooling us with the false hope. Instead of wasting your money on branding and advertisement work on your worst network which makes us bang our head. Networking tower has been installed in Colaba Mumbai but hasn't activated just waiting and checking our patience level. Airtel management is fooling with everyone with their own management and with the people who trust blindly. Request you to activate the tower of Colaba Mumbai and work on your network.
Reviewed Nov. 2, 2019
After 3 hours at their store and 4 days of countless phone calls a lady with barely discernible speech ability called up and said I need to apply again for a new connection. UTTERLY INCOMPETENT AND HORRIBLE SERVICE.
Reviewed Oct. 11, 2019
I'm having big trouble choosing Airtel as my Phone service. In a typical day I would have to reset the network at least 20 times and then I would be able to make a phone call. This is ridiculous. This network really sucks!!!!
Reviewed Oct. 7, 2019
My father has an Airtel no **. I activated international roaming pack on 4/10/2019 for Czech Republic/ Europe for 10 days @ 3,600 INR. Currently my father is not able to make outgoing calls. I contacted customer care 6 times since morning and each call wasted my 40 mins on an average. Each time they say problem is either resolved or it will take 24 hours to solve. Please try to understand this situation on the ground level, how a person can exist without outgoing calls internationally. I hope you will understand his situation and try to give your best.
Anshul **
Reviewed Sept. 30, 2019
Airtel is the worst service I have ever seen, I had postpaid connection where I paid 600 per month but still no proper network and no signal. But still I have to pay 600 every month. I asked them to improve the network but it never happened. And when I tried to come out of the Airtel, and port to Jio, the Airtel customer care person called me and asked me to pay the remaining bill. So I had paid the bill of 335 for 15 days and asked them to deactivate. But the Airtel People are so cheap, Third Class attitude, they just changed my number to Prepaid. Here the problem began. And when we need to move to other service, we should have completed 90 days in previous service.
For me I had completed in Airtel Postpaid. But Once they changed my number to prepaid Again I have to wait for 90 days in Airtel again, So I am not getting the network and SIM is not showing signals. Airtel is **. PLEASE Be Aware of these STUPID AIRTEL Trap. We are struggling to move out of it. Waste people making money without any good service. DABBA AIRTEL.
Reviewed Aug. 8, 2019
Yesterday, the battery of my Airtel 4G Hotspot abruptly became swollen and began to overheat. I took it out of the modem and approached two Airtel Stores in Dehra Dun to get a replacement battery. Both stores told me that the battery cannot be replaced as it is not available, and I would need to pay Rs.2000 and buy a new modem. When I checked with generic mobile accessory stores elsewhere, I was able to get exactly the same Huawei battery and the modem is working perfectly. Furthermore, I also found the battery available with multiple sellers on Amazon. Airtel is just trying to make money from its customers by fraudulent means- they could easily have informed me that the battery is available elsewhere, rather than telling me that the only solution was to replace the dongle at great expense.
Reviewed July 31, 2019
I used Airtel number ** more than 8 years. I traveled to abroad and not able use 3 month. Try to use on 26/07/2019 and it's de-activated..send mail to customer care on 26/07/2019 and they replied It's de-activated 8/06/2019 and asked my details to activate. But 30/07/2019 it's activated to new customer. I called customer care and they 90 days inactive so we given to new customer. I am not understand how they can give existing customers number to new customer. I need my number. But airtel not giving which I used 8 years.
Reviewed July 30, 2019
Worst worst worst network ever, would never recommend it to anyone. The customer care system is too fraud and they don't provide any solution to any of our problems. I really hate this service and will change it as soon as possible. Seriously paying bills for nothing because with such a ** network of airtel one can't use any service. Secondly the amount of money they're spending on PR and ads If they utilize it to better the networks and 4G speed it would gain more revenue. I've used Idea, Jio, BSNL and even BSNL 3g speed was far better than this **. This is the first time using airtel and fairly disappointed. Even this comment would take hell lot of time to get uploaded. That is the kind of patience you need with airtel.
Reviewed July 30, 2019
This is A1 fraud network I have ever seen. I'm using this from 5 years. I m be on completing about the network issue from 3 years, still there can't do anything for me. There have stupid customer care service, can't able to understand our issue at all. He has speaking so roughly. He is saying just to send one sms for month I need to pay RS. 200 it's him. Guys if you're planning for new network never go for Airtel. There cheat people saying India's Fastest 4G Network.???? THERE CAN'T UNDER OFFER 0G.
Reviewed July 20, 2019
Be careful about Airtel's special offers and internet packages. They might promise 10GB and more on recharges which can be even seen in data balance. But you could never access that and on your enquiry you will receive a very surprising response that you can use only if you renew your recharge next month before the expiry of the present pack...!! This company is famous for cheating its customers!!!
Reviewed July 14, 2019
Really fed up with this Airtel network. I paid for 3 months data pack with Rs. 448. But no use of that. Airtel network is too slow. Youtube videos will not open. If I want to download any documents I face problems. I would say it's the worst network. Instead of advertising please improve your network. Really it's waste for money for your customers. I will post my airtel number.
Reviewed July 10, 2019
Dear Team, I would just like to share my feedback and also to log a complaint regarding the bad experience I had while visiting Airtel store in Candor Techspace, Sector-21, Dundahera, Gurgaon.
2. The first day I visit store I was asked to wait for 30 minutes.
3. The second day I visited store at 2:50 PM, the store employees had already just block the store entrance using a chair at a non particular time for lunch.
3. Even after completing the lunch at 3:10 PM they ask several people to wait just because just few of them do not like to be back to work immediately after lunch.
4. Even after 5 people were waiting for them to be attended, still their attitude didn't seem to concerned by it.
5. When I requested them to speed up the work, they gave lame excuses like, "Our lunch time is not fixed", "After completion of lunch we need 10 minutes for
hand wash", "we can not immediately serve the people".
6. They store staff NOWHERE looked concerned for people's precious time, they were just acting like a government office employees who are not at all concerned for employee satisfaction.
I really hope/wish, that Airtel management do address it.
Reviewed June 19, 2019
Money is hard earned but when it comes Airtel, they think we are getting it free and deduct you whichever means is possible and their customer support is a mess. They can’t even hire person to look after customer calls and necessary step to educate or explain the cause or root of the issues. This brand is getting worse day by day.
Reviewed June 5, 2019
Frequently now it is happening that when someone calls on my number then the caller gets to listen to a girl's voice that "The number is busy on another line. Kindly stay on line or call after some time." But actually when I am not even on a call it is reflecting as same. This is creating a lot of issues and disturbance in my day to day life and activities. Kindly look into it urgently.
Reviewed May 23, 2019
I think this Airtel brand is literally so ridiculous. And I regret my decision to have chosen Airtel above other networks. Worst net ever I have ever seen. Even they don't have manners how to talk with customers. I have portable Airtel hotspot and it has worst net even it provide speed of 2G. And they charged me 587Rs when I haven't even used it for a month. I request to all pls stop using Airtel. It's the worst network ever. And I think it doesn't even deserve a one star. It's just **.
Reviewed May 17, 2019
Worst net ever I've ever seen. It's disconnected in every 10 mins without any network issues and customer Care are not solving the problem. So please don't use Airtel. It's really worst and the worst 4g network.
Reviewed April 27, 2019
I am using Airtel network for past 12 years but last 2 years it is working as no 1 worst network. For they are advertising as no 1 4g network but it's working as nothing. 0.00 kbps. I called Airtel customer service more than 20 times but they are simply responding as, "It's technical problem." We can't do anything or else switch the network as we want. So please don't suggest Airtel to anyone.
Reviewed April 16, 2019
I was using Airtel for about 10 year. Recently about 8 month I was not able to send any messages even toll free messages. Only can receive messages. Because of this I am not able to link to bank other needs even to port. I called customer service several time. They saying they will solve it within 48 hours and if I call again they will say another 48 hours. For 1 year I am recharging for daily 100 SMS offer too, it was waste of time and money. I need justice, it should not come to any other customers. My num **.
Reviewed April 6, 2019
Today one guy named Mr. ** had to come to my home @ 8:30 pm to solve some issues. I called him first @ 6:30 approx, he told me he will come by 8:30. But he didn't came. After 8:30 I called him several times leaving all my job just to get solved my problem. But he didn't received my call even once, and after 9:45 pm he switched off his phone. This kind of service Airtel is giving to customers. Request to all please stop using Airtel in any way...
Reviewed March 13, 2019
This Airtel brand is literally so ridiculous, I mean like they count one month as 28 days and also in those 28 days my pack expires before 3 days in expiring. Am I a fool here! The minimum amount of recharge on my no. is of 199 R's. and I don't even use the net pack until I am outside as else I use my WiFi connection. So the first thing I waste my money every month on this ** brand and also they don't provide good service. It's a warning to all who are thinking to buy airtel sim. Vodafone is far way better than this. I am so done with Airtel and soon switching to Vodafone.
Reviewed Feb. 27, 2019
199 Recharge Plan states I have unlimited calling service for a month which is not the case. I hardly make calls using this no still it's stating I am out of balance. I recharged on 8 Feb. How is it even possible.
Reviewed Feb. 25, 2019
Internet gets connected disconnected frequently and I have been facing this issue since 10 days and I have informed the same at customer care many times but they are just giving assurance repeatedly without showing interest to solve the issue.
Reviewed Feb. 22, 2019
Am a postpaid customer... And regret my decision to have chosen Airtel above Vodafone. Don't go with what they show in ads... Experience says it all... Worst data speed. All I get to hear is, "We are trying and will be resolved."
Reviewed Feb. 16, 2019
Poor 4G Network. In My locality Ponnampet, I have contacted the Airtel open network people n number of times but it's almost two years I am complaining about the network issues. They didn't bothered and done nothing over the network issues. Frustrated with the Airtel I suggest everyone it's better to go with some other network than Airtel. On every call I am facing disturbance glass breaking sounds it will irritate a lot while talking. I am fed up by contacting you people so I decided to say goodbye to Airtel. Even I am not sure that this review will reach you people or not but it's My final review.
Reviewed Feb. 6, 2019
I am got corporate connection of airtel postpaid with 799 plan. My office is in Vasant Kunj and resident is at Dwarka. I am frustrated with Airtel 4G connection with no or very slow speed. I am planning to port to Jio shortly.
Reviewed Feb. 5, 2019
This Airtel network is inappropriate and not working as in 4G speed. No transactions from the payment system are possible. So I am not satisfied with this network. I request to check my sim details to be clarified. ** is my number.
Reviewed Feb. 3, 2019
I am using Airtel from many years. Earlier it was ok but now Airtel is getting worse day by day. There is no network at many places. Even at my workplace I am facing network issues. Whenever I use internet I get frustrated. Internet speed is as bad as 2G.
Reviewed Feb. 1, 2019
Airtel is ** provider ever, it's such a pathetic company which has no network coverage. Only it does good in advertisement. Don't ever use Airtel, having full network gives you 30 kbps speed. ** airtel you have no standard. You lose airtel. Leave the business. Go sell vegetables you losers, I have a mobile tower above my building and still I don't get speed. What's the use? 2g of other providers are better. Stuff the tower in your **, you don't deserve to be in business. Shut it down. LOSERS!!! I BET THE CEO OF AIRTEL USES JIO FOR SURE.
Reviewed Jan. 31, 2019
Somehow using Airtel from many years, I use only one mobile and one sim. I’m waiting from many years that Airtel will come back with strong network coverage. But day by day Airtel is going worst than any other network. I’m really fed up with Airtel, everyday when I use internet I will get tensed.
Reviewed Jan. 24, 2019
Worst service and not even getting 2g speed - I was with Airtel postpaid. Each and every month I used face issue with bill and incorrect charges then I moved to prepaid (where I made mistake again trusting Airtel again). From the day I changed to prepaid problem started, I can't recharge my mobile each and every time I need to visit Airtel stores to recharge my no. Inspite of complaining and raising complaints no one bothered to call me or tried to fix the issue. It has been 1 year, Airtel stores couldn't help or the complaint. Finally I'm changing all my 5 Airtel sims to different network and I strongly recommend my friends and others to opt out from airtel.
Reviewed Jan. 21, 2019
Airtel has crossed its limits. It's getting worst. It's the worst one can ever use. A few days back I did my recharge of Rs.35 for the ** activation of my sim. But mistakenly after few days again I did a recharge of Rs.23. So asked them to refund as it was mistakenly done. But these people said no it can't be refunded. Never ever go for Airtel. Other service providers do refund but Airtel shows it's savage. That's the reason it's going down.
Reviewed Jan. 15, 2019
I'm using Airtel since 3 years now. My network is 4g and my phone also supports 4g network, but in my all 3 years of experience I've never experienced 4g speed and sometimes I have to switch the network type from 4g to 3g to use internet in normal speed which is equal speed as 2g because in 4g setting it won't work usually. I'm now recharging my sim with 500 rupees pack which gives you approx 3 months of 2gb 3g/4g data per day but I hardly get 3g speed on this network and most of the time not even that, whenever I surf the net I constantly have to switch my net on and off to get even normal speed. And what is the point of giving unlimited calls facility with the pack when you have to recharge again just to talk to the customer care executive. Whoever reading this, never use any kind of airtel service, tell as many people as you can. Save their money also.
Reviewed Jan. 8, 2019
Airtel network have become worst. One the most worst waste network I have ever experienced up to now. The 4g speed is slower than usual 2g internet. Having the full coverage but internet doesn't work at some place. It's really pathetic network. I see full network and tried calling my number from landline - it same number not reachable. They are competing in price but not in service. Waste Airtel. I have raised the concern many many time. Still no fix nor helpful. Looks it's high time I need to switch to different network and end my 10+ year customer relationship with Airtel.
Reviewed Jan. 3, 2019
I got trouble because of the networks. I wait for 6 long hours so that network will come...but there is no network. I will suggest all of the Airtel customer to leave Airtel network. Worst of the worst network is this. They just give one solution and the backend department is so lazy I can't even explain you. Stop being in this network. There is no one in the company who listen to the customer reviews. They just used to say hmm...nothing else. I can truly say they are fake even they do not reply to the reviews. Hey CEO of Airtel company just shut down your company. This will be better???
Reviewed Dec. 23, 2018
I really do not understand what do I need to do to get my services rectified. I have been raising requests after requests complaining about your pathetic network and bad customer service quality. I have been a customer of yours for years together now yet my experience with Airtel is getting worsened day by day. Previously a service request was raised yet there was no update that I received from Airtel Technical Team regarding the issue raised and all that I see is that the service request was closed without even a consent from my end.
I work in the night and hence I ask specifically to be contacted at a preferred time yet I get calls during the course of the day which I miss which is quite obvious because I would be sleeping and hence I go ahead and ask to be contacted at a particular time. I have been having issues with your pathetic services. I am having issues as I am not able to go ahead and use the Internet services provided by you. Anytime any place the network is so damn pathetic that I just hate using your services. The internet just cries to even get connected.
Continuing the issue regarding bad services did you even check the call quality, I am having a very bad experience in terms of the voice calling, half the time the network is so bad that I’m experiencing call drops, voice cracking and unable to even connect when a call is made within my network or outside my network. The issue is at both my billing address and my home address or rather if I have to be very clear your network is bad at all places.
I don’t think you have ever checked the quality of your network or even if you have checked Airtel is no longer bothered about serving the customer rather Airtel is more bothered about surviving the competition from other network providers. Last but not the least try fixing your Airtel App. Attached is the screenshot of the error when I try to submit a service request. I really don’t understand what the hell is your open network because everything updated there is **. This is again my personal opinion.
Airtel Prepaid Company Information
- Company Name:
- Airtel Prepaid
- Website:
- www.airtel.in