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airtel Prepaid

airtel Prepaid
Overall Satisfaction Rating 1.05/5
  • 5 stars
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    1
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    30
Based on 31 ratings submitted in the last year
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        airtel Prepaid Reviews

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        Page 1 Reviews 1 - 10
        Rated with 1 star
        Verified Reviewer
        Original review: Jan. 12, 2020

        My worst experience with Airtel India. My mother is in india in the west for a visit so I decided to use international roaming service for her by Airtel. So I call them and ask them about what to do. They give me the site and I look at the plans and then I ask them if it will work right. They say yes yes without mentioning that I have to change the network manually. So I recharge 496 and then the pack message comes to me but the pack isn't working at all. Then I call and they say I have to manually activate it, then the impatient guy rushes me through the procedure.

        Still my phone doesn't work, then he says he will escalate my complaint but I mention him that my plan is valid for a day only so how will I get benefits if it doesn't get resolved within a day, the liar says to me, "Dont worry, we will work through it and within few hours you will receive a call from airtel." I mention to him that I am calling from abroad and it's costing me and how will you guys really call me and what if I don't receive a call and plan gets over. The scammer assures me to not worry. My plan I will get it reimbursed.

        Now I wait for the call, no calls on my phone. Next day I try again calling from the airtel number and no calls work and those who tried the call from india too said the number says switch off. So I call again and the rascal rushes me without even listening to me and then I yell at him. Again he transfers to his so called good for nothing senior guy. Who tells me that, "I got your complaint and we will reimburse you the balance but your scheme is over." I was so pissed, I told him and questioned him with logic that if I had to be just reimbursed with balance why I wasn't given that yesterday itself, why made me wait for a day. If it was given yesterday I would or might have been able to use it while my pack was active.

        So now even if I get the balance my per call charge is 180 rupees for a minute so that means I can only use it for 4 to 5 minutes (that also only if the call will connect otherwise that balance will also sit like that in the phone). My scheme originally 75 minutes local and india calling and incoming free and 50 mb data and all this was no more there for me. These scammers are so dumb that they tell me to recharge again the pack by putting more 500 rupees and then use the balance they are giving as if they are doing me favor where in fact they are giving me paid money back with no benefit. No integrity, no matter how much logic I used, all customer service people are ** there, useless, good for nothing. Worst worst worst customer service. I wish I could give no stars.

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        Rated with 1 star
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        Verified Reviewer
        Original review: Dec. 4, 2019

        After complaining, again and again, no action has been taken just fooling us with the false hope. Instead of wasting your money on branding and advertisement work on your worst network which makes us bang our head. Networking tower has been installed in Colaba Mumbai but hasn't activated just waiting and checking our patience level. Airtel management is fooling with everyone with their own management and with the people who trust blindly. Request you to activate the tower of Colaba Mumbai and work on your network.

        8 people found this review helpful

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          Rated with 1 star
          Verified Reviewer
          Original review: Nov. 2, 2019

          After 3 hours at their store and 4 days of countless phone calls a lady with barely discernible speech ability called up and said I need to apply again for a new connection. UTTERLY INCOMPETENT AND HORRIBLE SERVICE.

          7 people found this review helpful
          Rated with 1 star
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          Verified Reviewer
          Original review: Oct. 11, 2019

          I'm having big trouble choosing Airtel as my Phone service. In a typical day I would have to reset the network at least 20 times and then I would be able to make a phone call. This is ridiculous. This network really sucks!!!!

          13 people found this review helpful
          Rated with 2 stars
          Verified Reviewer
          Original review: Oct. 7, 2019

          My father has an Airtel no **. I activated international roaming pack on 4/10/2019 for Czech Republic/ Europe for 10 days @ 3,600 INR. Currently my father is not able to make outgoing calls. I contacted customer care 6 times since morning and each call wasted my 40 mins on an average. Each time they say problem is either resolved or it will take 24 hours to solve. Please try to understand this situation on the ground level, how a person can exist without outgoing calls internationally. I hope you will understand his situation and try to give your best.

          Thanks and regards

          Anshul **

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          10 people found this review helpful
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          Rated with 1 star
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          Verified Reviewer
          Original review: Sept. 30, 2019

          Airtel is the worst service I have ever seen, I had postpaid connection where I paid 600 per month but still no proper network and no signal. But still I have to pay 600 every month. I asked them to improve the network but it never happened. And when I tried to come out of the Airtel, and port to Jio, the Airtel customer care person called me and asked me to pay the remaining bill. So I had paid the bill of 335 for 15 days and asked them to deactivate. But the Airtel People are so cheap, Third Class attitude, they just changed my number to Prepaid. Here the problem began. And when we need to move to other service, we should have completed 90 days in previous service.

          For me I had completed in Airtel Postpaid. But Once they changed my number to prepaid Again I have to wait for 90 days in Airtel again, So I am not getting the network and SIM is not showing signals. Airtel is **. PLEASE Be Aware of these STUPID AIRTEL Trap. We are struggling to move out of it. Waste people making money without any good service. DABBA AIRTEL.

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          13 people found this review helpful
          Rated with 1 star
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          Verified Reviewer
          Original review: Aug. 8, 2019

          Yesterday, the battery of my Airtel 4G Hotspot abruptly became swollen and began to overheat. I took it out of the modem and approached two Airtel Stores in Dehra Dun to get a replacement battery. Both stores told me that the battery cannot be replaced as it is not available, and I would need to pay Rs.2000 and buy a new modem. When I checked with generic mobile accessory stores elsewhere, I was able to get exactly the same Huawei battery and the modem is working perfectly. Furthermore, I also found the battery available with multiple sellers on Amazon. Airtel is just trying to make money from its customers by fraudulent means- they could easily have informed me that the battery is available elsewhere, rather than telling me that the only solution was to replace the dongle at great expense.

          2 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: July 31, 2019

          I used Airtel number ** more than 8 years. I traveled to abroad and not able use 3 month. Try to use on 26/07/2019 and it's de-activated..send mail to customer care on 26/07/2019 and they replied It's de-activated 8/06/2019 and asked my details to activate. But 30/07/2019 it's activated to new customer. I called customer care and they 90 days inactive so we given to new customer. I am not understand how they can give existing customers number to new customer. I need my number. But airtel not giving which I used 8 years.

          3 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: July 30, 2019

          Worst worst worst network ever, would never recommend it to anyone. The customer care system is too fraud and they don't provide any solution to any of our problems. I really hate this service and will change it as soon as possible. Seriously paying bills for nothing because with such a ** network of airtel one can't use any service. Secondly the amount of money they're spending on PR and ads If they utilize it to better the networks and 4G speed it would gain more revenue. I've used Idea, Jio, BSNL and even BSNL 3g speed was far better than this **. This is the first time using airtel and fairly disappointed. Even this comment would take hell lot of time to get uploaded. That is the kind of patience you need with airtel.

          8 people found this review helpful
          Rated with 1 star
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          Verified Reviewer
          Original review: July 30, 2019

          This is A1 fraud network I have ever seen. I'm using this from 5 years. I m be on completing about the network issue from 3 years, still there can't do anything for me. There have stupid customer care service, can't able to understand our issue at all. He has speaking so roughly. He is saying just to send one sms for month I need to pay RS. 200 it's him. Guys if you're planning for new network never go for Airtel. There cheat people saying India's Fastest 4G Network.???? THERE CAN'T UNDER OFFER 0G.

          5 people found this review helpful

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            airtel Prepaid expert review by ConsumerAffairs

            airtel is one of the largest global wireless providers in number of subscribers. The company operates in Asia and Africa and is headquartered in New Delhi, India. They offer both prepaid and contract plans.

            • airtel Money: airtel customers can add money to an airtel Money account. Using airtel Money, they can pay bills, purchase railway tickets and more. These activities will not count against their text message or data services.

            • Roaming: Customers can use their phones even when roaming both domestically and internationally. They can visit the airtel website to see what charges are associated with roaming.

            • myPack: Customers can design their own plan with myPack. They can choose how much data they need as well as how many minutes and text messages they want. They can also select pre-designed packs that meet their budget.

            • Payment options: Customers can pay for service online or from their phone. They can also refill their account directly from an ATM. This option is available at ATMs from major banks.

            • Features: airtel prepaid plans include voicemail, call waiting, holding and caller ID.

            • Best for: airtel is best for budget-conscious consumers in Asia and Africa.

            by ConsumerAffairs Research Team

            The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

            airtel Prepaid Company Information

            Company Name:
            airtel Prepaid
            Website:
            www.airtel.in

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