Airtel Prepaid Reviews

I am very, very old Airtel user, but nowadays when I am doing 5G network recharge there is no network at all on my phone..It always show 4G network and doesn't work properly...Very bad impression Airtel...I am thinking to switch...But as I am older user...I wish you will connect me and give me best network for the same.

Airtel Postpaid is not at all working in Parsippany New Jersey USA. I have been doing post paid recharge since 3 months, but not even a single time network worked. Network was working for only one month i.e., April 2025. From May 2025, there's no signal at all. Informed Airtel Customer Service multiple time, it was just waste of our time, money and efforts. I'm paying Post Paid bills unnecessarily.

Airtel's customer service has been extremely frustrating. Their plans feel like a scam—although they advertise talk time, you can’t actually use it unless you first recharge with an unlimited plan. Recently, I purchased an international plan, but even for that to work, they required an additional unlimited recharge of a minimum value. After jumping through all these hoops, the plan still didn’t work. I couldn’t make calls, and the data was useless—it just kept loading. When I reached out to customer care to report that I couldn’t make calls or access the internet, their response was unhelpful: they told me that my email ID wasn't registered and that I needed to call 121 to register it.

So actually my Airtel broadband was not working, then I raised a ticket to customer care on 6th July, from then onwards, I used to call minimum 3 times a day till it get resolved. It got resolved by 18th July. Let's consider I have called minimum 30 times using two different numbers. So the problem is like, Airtel technician arrived at our location on 7th July afternoon 3 o'clock, and said need to check the wiring on the terrace, I was waiting for him till 6 o'clock, but I guess he went upstairs and left from there itself without intimating me. I was waiting like a fool till 6 o'clock.

No action on my complaints. I am register my complain to customer care many time but they don't take any action or give me any clarification on network problem. Am asking those people who gave ad on airtel come and check network. Don't give fake ads on TV.

I used postpaid connection for Airtel last 7 year, Starting this okay, But NOW VERY BAD. Worst internet strength.. Poor customer approach and worst response. Bill automatically makes BURDEN and staff is not care. Someone Hacked my phone through this Application. BAD, POOR, WORST.

I am using Airtel network since last 8years.. Present worst network in our area.. Poor recharge offers compared to Jio...worst internet strength.. Poor customer approach and worst response with customers..

I don't understand how this company survived so long treating their customers so poorly. Customer service is a joke and these greedy people have added more on the monthly bill for almost 6 months, which I paid. I removed the connection after failing to resolve the issue speaking to customer care which takes almost an hour of waiting.

I have visited your branch at Airoli Sector - 20 Mr **. I had taken from him first month Dth was free second month. My wife called him for the channel changes. He is not giving proper response... Then today she called him he spoke very rude with her. This is not the way of service given to the customer... Kindly action against such people or else I will have to do some thing against such people ...

I traveled to Dubai & USA with an Airtel International package. At Dubai I discovered that the data was working but I couldn't make any local or India calls. I reached out to customer support but they could not resolve the issue. I lost the money I paid for talk time. On reaching USA my airtel phone was receiving SMS and data service but couldn't make any calls. After 10 days I discovered that I was not getting bank OTPs through SMS. This seriously impacted my transactions and caused me lot of anxiety as I could not access my funds for critical needs. I am NOT able to do some urgent trading and financial transactions as SMS service stopped. This has been a serious setback and could cause financial loss. Getting customer support to resolve the issue has been VERY POOR. DO NOT TRUST AIRTEL INTERNATIONAL SERVICE. IT IS HIGHLY RISKY AND UNRELIABLE.

Had received multiple promotion calls to opt for Airtel Black, since am with Airtel mobile family plan from many years, but to my surprise the broadband person states currently they do not have Fibre connectivity, Hence cannot provide more than 40 MBPS link, later the DTH person assures to provide Xtream box, and hand over some other device, The installation person is not reachable and never attends, The support person asks to pay for his visit. Had very good service from Hathway, but believing Airtel was such a blunder that now am planning to move out from Airtel for my mobile service

Worst recharge plan policies and network facilities. Day by day rate of recharge plan increases like 49rs^79rs^no msg of UPI, 129rs, and no customer satisfaction. They make plan without customer support and benefits.

Airtel is worst network ever seen, don't value the people and also there is no way to contact the helpdesk for any queries or any complaints. Network will suddenly gone and speed also not good. Internet charge also expensive compare to JIO and also less speed.

Sales Executive Mr. ** of Belapur sector 15, Airtel showroom came our canteen and informed us airtel black package has last day offer on August 7th 2021 with 1 month free rental. Trusting as he represents a brand we agreed. After 1 month we received bill. On following up it's informed to us that no such free package is applicable. The Airtel store manager Madam and Dinanath says if company says so we can't help and threatened by us not to call them instead speak to customer service and email to appellate.upwest@in.airtel.com, appellate.west@in.airtel.com, etc but no response to emails. It's cheating msme organisations which are already affected due to civil.

Very very worst customer approach and improper response. Problem also not resolve. I have to change other network for this service only. I'm very frustrated and irritated. I'm not suggest to use Airtel anymore.

Worst service ever I regret after taking a Airtel sim. The service is the worst ever I received. Don’t use airtel because they are not going to solve your problem in real life. They just now of doing false advertisements. It’s not worthy. Try different service. Don’t use Airtel as my personal review I am telling you.

I have use Airtel Postpaid not since last 10 years but last some month Airtel company getting bill over. Finally I post my no. in Jio but again Airtel team me over charges. Airtel is Chor company and not use Airtel in future and also request to all not use Airtel. Thanks.

Airtel is worst network I have ever seen. Doesn't value of customer and his money. Suddenly network gone from your phone gone means totally gone. If you call customer care with lot of difficulties they will tell every time they are working with new network tower for my area since 5 years.

I'm user of Airtel network since last 15 years, Airtel claim that Airtel speed is so high but I suffer from last month for network issue but no customer service is resolved my issue finally I take my decision and now I change my network from Airtel to jio. Very burst experience with Airtel.

the other team. I really wonder what the other team is doing?? And why this person is not following up on my case? How many times I need to come to this store to listen the same? And Airtel is giving advertisement of making complaint count Zero?? First you have to focus on better customer experience and try to solve existing complaint in a better way. Very poor response from this store and would never recommend any transactions with Airtel, and because of this person (vicky) this store deserves Zero or negative rating.

Being an customer of airtel, I want to share my some of the issues facing with this network.

Airtel prepaid is the worst prepaid cell phone provider company. They are fraudsters and take money from customer. Airtel Thanks App is the worst, most inefficient, weak and worthless App the company has ever created. Prepaid payments fail when you recharge through Airtel Thanks App but the money was deducted from my account.

Worst possible, never trustworthy network. I will never ever recommend this network even to my enemies. Fraudsters. Airtel extreme is also worst possible service. Never trust their offers. All bogus. Humbug network. No service mentality.

Network & Data connection very very poor as my own experience. I am not satisfied and disappointed with Airtel Prepaid. I will never recommend anyone Airtel. Vi Network & Data connection is very very fast and speed very very good.

Network & Data connection very very poor as my own experience. I am not satisfied and disappointed with Airtel prepaid. I will never recommend any one Airtel prepaid until service is improved. Airtel should think about old customers before getting new.

I ported my BSNL sim to Airtel back in 2018 as I required high speed internet for my DLP. Back then airtel was quite good but then this year around Feb I started having connectivity and stability issues with the network. I called numerous times to customer care but they always had an answer ready to anything I said. Then once the executive said that there must be some problem in my device or the sim either should be changed but as I had bought a new device in August 2019. I thought of changing the sim but for safety measures I had my device checked at the service centre where they they told me that my device was ok, changing the sim helped me and I started getting the connection like before so I bought one more airtel sim seeing the network was quiet strong in my area. But again since august I started facing the same issue as before.

Am port from Vodafone to airtel prepaid on 25th June 2020 but after port am face network connectivity issue and call connectivity issue at my home location, But till time (18th Sept. 2020) am face that same issue and no any resolution provided from your airtel. My service req. id is **, Also am visit many time at airtel store Maninagar ahmedabad gujarat and face terrible experience with store head Mr. shivraj, am think to port from airtel to another one but TRIA rules is 90 days wait so am already wait 90 days to solve my issue but no resolution provided from your end. Appellate team and nodal team of airtel every time auto generated mail revert on my mail. Think before move in airtel service.

Airtel is a Big Fraud. It can only spend money on advertisement rather than providing services to their customers. NO SIGNAL, NO CALLING ONLY PAY HUGE AMOUNT. AIRTEL should Advertise themselves by giving only 1 slogan. PAY HUGE AMOUNT AND YOU GET NOTHING. One is paying huge amount for his calling and data Packs but one can hardly call anyone or use his 1kb data pack out of 2 GB because of NO NETWORK. Worse company executives try to make people foolish by saying no issue sir. Within 8 months one can be able to use his data packs and will not sure but may be able to call someone because we have processed your request of poor signals to higher authorities and soon you will be getting connected. But unfortunately waiting for the same. Please people. It's a Humble request. Please please please don't ever take Airtel. It's a Big Fraud. VERY BAD SERVICES NO SIGNAL. NO MEANS A BIG NOOO.

Airtel signals are very weak with poor network connectivity. Even checked with different mobile phones but facing same issue in area. Always signal problem. All companies keep on advertising but provide poor customer service.

If you are thinking like airtel says they follow your complaints and care about you then sadly the answer is no a BIG NO. I have recharged my mobile several times looking at offers like cashback but once done you have no one to talk to about where your offers rewards left or vanished. Airtel customer care is only trained to say SORRY for the inconvenience and "How may I help you". Both of which are not meant anyways. So if you see cashbacks, rewards saying free subscription to Prime, Zee5 or FASTag cashback then zero my friends. Zero is what you get and their email guys are full dumb people never come back with any answers, hardly answer your email.

I recharged my tv for 1 year for Rs 4806 but still my connection got disconnected. Since yesterday I'm calling customer care but no one is solving issue. So please it's my request to you all, never use airtel, the services its worst, they lie to me, wrong commitment and do lot of harassment. And now they are saying as it's Sunday so I have to wait for 48 hours. I want to give them zero rating.

I am using Airtel prepaid mobile connection since 2010. I am facing lot of problems with network and the same was brought to the notice of customer care and nodal officer. No one is responding since 7 months. They claim their service is 0 complaint. I can prove them wrong with lots of proofs. I am also having mail communication with 0 positive responses. They are misleading the public with all fake promises.

Hi, I am Kalaivani using airtel SIM from last 6 years. From last 2 months my prepaid SIM is not working and there is no signal bar due to which am unable to do any online transaction during this crisis time. Worst customer service and once of the executive and his supervisor says me to wait till the lock down completes. How can I be without network and online service? I need to switch to other network but airtel team is not supporting.

The worst network I have experienced from airtel. There is network issue as well as the internet is not working at all. I felt waste of money I invested by recharging. I would prefer not to use this airtel. No proper response at all. After this quarantine I would like to change my network.

The Company had recently changed the recharge policies as per TRAI in India - but its technical support team was not geared to take up the change instantly resulting in users losing their balance on the sim card. Generally if there was balance on the sim card, its connectivity was auto renewed by the minimum recharge of Rs. 23. After the recent change in the recharge rates, the system did not function properly and resulted that the users were told to do a recharge even though there was a balance in the sim card. I have tried to reach them by customer service and emails, but they were unable to provide resolution and any technical support. I thus stopped using my 2 sim cards due to this un-cooperative support from AIRTEL. It is today trying to claim as number one internet service provider but I would say after the takeover of Tata Docomo subscribers - it was unable to provide proper customer services and just trapped the innocent subscribers

I'm facing issues in Internet. I have been complaining since 2 and half but they haven't taken any action yet. Sometimes I'm unable to take calls. I'm facing problem with airtel sim. In my area Airtel network is **.

100% waste of quality for calls, net, network and waste of my recharge money and I advise to everyone not to opt for airtel and you people stop all your tv ads and other advertises also please don't cheat to others.

0 stars to give, very worst, just 2 days before I recharged pack amount 247 but still now I am not getting good network, single video is loading for more than half an hour, then why they are saying and lying that airtel is the fastest network. Very worst.

I travelled to Tadoba, in Maharashtra between 28th of Feb and 2nd March 2020. During this period, there was no signal at all on the Airtel sim, while others who were using Jio, had full signal. This happens every time I travel to a remote location. There is no way to lodge a complaint on My Airtel App. The funny thing is I logged in with somebody's Jio Wi-Fi to check on Airtel signal and the app says disconnect WiFi and try. If I disconnect WiFi what is it that they will see when there is no trace of signal? And they talk about open network? Bull crap!

I am seriously repenting after buying Airtel Sim, just did recharge 7 days back and now even my I am not able to open Google, I had to connect my WiFi always, not even a single strand is there of Network, Zero Network, people are calling me and saying, "Put your Airtel sim in dustbin first", calls are not connecting only, whenever I am going to watch movie in theatres, it shows emergency call. When I saw my husband phone his network was full because he was using Jio sim, it’s an request please don’t take Airtel sim.