Airtel Prepaid Reviews

I am very, very old Airtel user, but nowadays when I am doing 5G network recharge there is no network at all on my phone..It always show 4G network and doesn't work properly...Very bad impression Airtel...I am thinking to switch...But as I am older user...I wish you will connect me and give me best network for the same.

Airtel Postpaid is not at all working in Parsippany New Jersey USA. I have been doing post paid recharge since 3 months, but not even a single time network worked. Network was working for only one month i.e., April 2025. From May 2025, there's no signal at all. Informed Airtel Customer Service multiple time, it was just waste of our time, money and efforts. I'm paying Post Paid bills unnecessarily.

Airtel's customer service has been extremely frustrating. Their plans feel like a scam—although they advertise talk time, you can’t actually use it unless you first recharge with an unlimited plan. Recently, I purchased an international plan, but even for that to work, they required an additional unlimited recharge of a minimum value. After jumping through all these hoops, the plan still didn’t work. I couldn’t make calls, and the data was useless—it just kept loading. When I reached out to customer care to report that I couldn’t make calls or access the internet, their response was unhelpful: they told me that my email ID wasn't registered and that I needed to call 121 to register it.

So actually my Airtel broadband was not working, then I raised a ticket to customer care on 6th July, from then onwards, I used to call minimum 3 times a day till it get resolved. It got resolved by 18th July. Let's consider I have called minimum 30 times using two different numbers. So the problem is like, Airtel technician arrived at our location on 7th July afternoon 3 o'clock, and said need to check the wiring on the terrace, I was waiting for him till 6 o'clock, but I guess he went upstairs and left from there itself without intimating me. I was waiting like a fool till 6 o'clock.

No action on my complaints. I am register my complain to customer care many time but they don't take any action or give me any clarification on network problem. Am asking those people who gave ad on airtel come and check network. Don't give fake ads on TV.

I used postpaid connection for Airtel last 7 year, Starting this okay, But NOW VERY BAD. Worst internet strength.. Poor customer approach and worst response. Bill automatically makes BURDEN and staff is not care. Someone Hacked my phone through this Application. BAD, POOR, WORST.

I am using Airtel network since last 8years.. Present worst network in our area.. Poor recharge offers compared to Jio...worst internet strength.. Poor customer approach and worst response with customers..

I don't understand how this company survived so long treating their customers so poorly. Customer service is a joke and these greedy people have added more on the monthly bill for almost 6 months, which I paid. I removed the connection after failing to resolve the issue speaking to customer care which takes almost an hour of waiting.

I have visited your branch at Airoli Sector - 20 Mr **. I had taken from him first month Dth was free second month. My wife called him for the channel changes. He is not giving proper response... Then today she called him he spoke very rude with her. This is not the way of service given to the customer... Kindly action against such people or else I will have to do some thing against such people ...

I traveled to Dubai & USA with an Airtel International package. At Dubai I discovered that the data was working but I couldn't make any local or India calls. I reached out to customer support but they could not resolve the issue. I lost the money I paid for talk time. On reaching USA my airtel phone was receiving SMS and data service but couldn't make any calls. After 10 days I discovered that I was not getting bank OTPs through SMS. This seriously impacted my transactions and caused me lot of anxiety as I could not access my funds for critical needs. I am NOT able to do some urgent trading and financial transactions as SMS service stopped. This has been a serious setback and could cause financial loss. Getting customer support to resolve the issue has been VERY POOR. DO NOT TRUST AIRTEL INTERNATIONAL SERVICE. IT IS HIGHLY RISKY AND UNRELIABLE.