DISH Network Reviews

I am a Fox News viewer, but I also watch CNN. Dish needs to get their act together. They don't mind collecting my money every month, so they sure need to supply the channels I am paying for. Maybe DirecTV is in my future.

DISH owes me a $147.93 for a double billing and refuses to refund the money. After 7 phone calls to customer service I have been given the run around. They promised I would receive my refund within 10 days. They still have not refunded what is owed to me. Their customer service dept. simply transfers you from one agent to the other. I have had no complaints about their service up until now. But 7 phone calls and hitting a brick wall with their customer service dept. is unacceptable. They are not capable of finding a resolution as to why I have not received my refund!!

Beware when cancelling Dish service. Free installation maybe, but uninstalling is not free and could be hazardous to your health. Cancelled Dish and was surprised to find out a couple things. When it was installed 3 years ago, a guy came out and installed everything for free. Today I received my "Return Kit" which contained instructions and 2 boxes to pack up the receivers (with no less than confusing instructions} and to pack up the LNBF and ship it back.

On June 4th, 2014 after I had been locked into a two year contract that would not end until February of 2015 my husband had got a restraining order against me and had me removed from our house in 20 minutes when I decided to leave because of the violence he was perpetrating against me. I called Dish Network and explained that there was no way for me to safely retrieve the modem or the remotes because it was not safe for me to do so. I had to fight this restraining order and finally it was dropped; however, because of his violence, stalking and more I had to put one in place.

I have been watching CNN faithfully for years. Dish has replaced with less then less then sun news channels which I will not watch. I picked this package for CNN news. Dish need to stop being greedy and satisfy their customers! Stop filling your pockets, and power to do what you want _it out thing about your customers! I will be changing Cable services. Hassle but not worth paying this money hungry company.

Signed up with Dish Network a year ago due to rising cable costs. Things were wonderful during this 1st year, but they spiked my TV bill $30 the very next month after the first year was over. I called to disconnect, and of course was immediately connected with a de-escalation service rep., who courteously offered to extend my first year's fees an additional 3 months while I decided whether I wanted to stay or not. At no point did he make mention of the word contract, or use the word obligation. Of course it is very unusual to even think about a 3 month contract with a TV provider in the first place.

CNN is the channel I watch most frequently. I am ready to cancel DISH Network this week and replace with a provider that honors its commitment to subscribers.

I can't believe what Dish Network is doing to us about our missing channels. This is crap! Only reason I have Dish Network is for a Boomerang channel for my kids - that's it. They have until this Wednesday to have my channels or I'm going to canceling Dish Network completely. I have been with them for 15 years.

No heads up, TCM CNN and other channels gone. Dish blaming it on Turner. Other commenter saying yayyyy for Dish standing up against the giant????? Dish network = roughly 14 million subscribers @ $100.00/month X 12 months = 16.8 billion. That's billion folks. That's just in subscriptions. Called about my bill going from 90.00 to 125.00. Was speaking to someone who did not speak the King's English. Gave up. Sigh.

This is outrageous!! I mainly got Dish for my child to watch her favorite programming on Cartoon Network and for CNN so I could keep up with news on Isis and Ebola. Although there are some alternative channels to watch, there not nearly as good. I'm Pissed!! Despite Dish saying "Leaving us is not the answer" I've about had enough!! Dish makes millions a day. STOP BEING GREEDY AND BRING BACK WHAT WE'RE BEING CHARGED FOR OR I'M GONE!!!

I don't think that paying customers should have to pay to get up grades (hopper). And their solutions to see your programs that they no longer have will cost us more money. Paying customer for past 8/10 years. No FREE upgrades. Appreciate your customer's dish. Like myself I'm sure the rest of them haven't been offered any upgrades without an expensive cost added to it.

My internet has slowed to less than dial up speed. They advertised fast internet speeds but have not delivered. I can not use my Netflix account because of my slow internet. After speaking with a female vice president, additional charges were added to my invoice. My Turner channels have been removed within the past week.

Always lies to customers, cheat them in every way and threat customers to charge wrong bill on credit card information. I advise customers not to take Dish network because they are cheater. Their customer service is worse. Is consumer protection agency take action on their unfair business practice?

I was a Dish customer for over ten years, bill continued to climb with no additional services, tried to cancel 4 months ago, but they continue to bill me and now am in collections. WTF! Spoke with several reps who said all is good, sent back their equipment. THEY WON'T LEAVE ME ALONE! I have spent way too much time trying to resolve and am DONE!

We cancelled our extra channels plainly and clearly. The extra channels were part of a promotion package and had to be cancelled when the promotion time was up. We did that and they charged us for them anyway. When we called in he told me I did it wrong and they charged us double what they should have. I called in on Saturday and he told me to get refunded I need to call back on Monday. I bet they do this to everyone and it's not a good idea not to have auto pay off your credit card.

As most of you noted, DISH dropped several channels. No heads up; there one day, gone the next. We have had Dish for the last 15 years, and very rarely did we have any issues. I called Dish to complain about the lost channels, and they squarely put all the blame on the TBC. I don't give a damn about their tit for tat arguments, I expect to receive the services I pay for!!!!!!! Two greedy ass companies fighting over the services we will eventually have to give in and pay for; you make me sick!! I was given 3 months of free Starz and 5 free PPV/VOD vouchers, it's something, but it isn't TCM, Boomerang, Cartoon Network, etc.... Dish, get your act together, or you're going to be minus a helluva lot of customers. You're about to come out on the short end of the stick.

Dish is standing up against these giants and I will support those actions. CNN repeats the same segment 1000 times a day, now I'm exploring other channels and it seems better. Good on you Dish for not backing down to those companies!!! Hopefully you get to improve your internet and take over the market!!

We have had DISH for several years. Our bill has tripled for fewer programs. We have had appointments for service and waited with a no show result. Now with Turner conflict we are going back to DirectTV.

Dish has eliminated a number of channels due to a dispute with Turner. These channels are included in my contractual agreement. Replacements are not an option. In fact they have replaced these channels with meager representations of the originals. Dish is in breach of contact. I am not receiving the agreed channels.

Been a Dish customer 15yrs. Out here in the woods, satellite is my only option. This latest blackout is the last straw. They keep increasing, seems only a few months ago, some other channels were off, same thing, "dispute." Gonna check DirecTV blackout record & will go with the lesser. What I really want is a service I can pay for channels I watch, actually receive them without "disputes" - not this "bundle" of hundreds just to get the ones I actually watch. A ripoff to start, then throw in quarterly blackouts! Add insult to injury, customer must request a credit for blackout channels! THEY should be automatically crediting accounts! Well, this "customer" won't keep paying for something I'm not getting. The wallet is the only thing these companies understand, whether Dish, Turner, whoever & I'll happily take MY wallet elsewhere.

Yesterday my channels were not viewable on my TV. I pay dish 144.00 a month and I only have the minimum because that's what I really can't afford but have to deal with. I watch CNN TCM movies and basic channels appropriate for family viewing like cartoons for grandkids... I have no news so I can keep up with current events. I'm pretty much home bound and this is a great loss for me. Dish so rude are fast forwarding to non cust service lines because they don't want to speak with customers. I pay for those channels and I want them back. We get a contract with Dish on sign up. Dish has broken the contract for all viewers.

I had Dish installed September 2013. It cost $200 for the 1st month. I am a college student and my classes are online in Portland, Oregon 200 miles away. Their internet service was not providing for my needs in attending college online. The speed was all but non-existent and I was having trouble downloading things for my classes. I called Dish and explained to them about my problem. I was going to keep the TV part of the service and cancel the internet. The Dish representative got really nasty with me and explained that I had signed a 2-year contract and that's all there was to it. I politely cancelled everything. Now I have been turned over to a collection agency and I went from fair credit to poor credit in one swoop. There has to be something that I can do. Can I sue them?

Let's see, had Dish now for three weeks and... 7 channels has been removed. I myself think if they cannot add our missing channels then they need to give us a refund. I'm ready to go to DirecTV. I really hate to but I want what I pay for... Very unfair to all of us.. Boomerang was the only decent cartoon channel on air, then that was removed, I myself rather see them old cartoons then the trash they have on some of these other channels. If these isn't put back on within a week or so, I am having my Dish turned off.

Order Dish. Was told it was as good as Verizon 4g network. As it turns out it's very slow compared to Verizon and doesn't stream a movie which was the reason I got it. Wasn't disclosed about that but still stuck with the contract which isn't right! For 66 bucks a month I could have order extra internet through Verizon and steamed the 1 to 3 movie a month I watch! 315.00 to cancel early for service I cannot get, that's not right!

When we moved, we found out the internet company we was counting on don't cover our area. So we called about DishNet. The commercial makes them sound awesome. Yeah that's all BS. It's slow, my phone is faster. But I am stuck with it another year and two months. Was never offered the free HBO and MAX, for taking them with the move. Now I am missing these five or six channels.

Dish customer for well over 12 years. Bill has tripled. Unwatched useless channels constantly added. Dispute/issues with broadcasters and Dish over the recent past are becoming less palatable. First "biggy" was the loss of the SpeedChannel thanks to Fox only to have it replaced with the ESPN clone Fox Sports 1 (and 2-non HD). Next was the AMC stand-off. AMC programming has mostly gone down the tubes (my opinion) but has some good old movies still. Now it is Turner. Turner Classics is one of my most watched channels. Now Dish is messing with it. No prior warning yet the bill remains the same. I am ready to open up a can of whoop butt!

I was a Dish customer for almost 10 years and I look back at that time still with great frustration. The problems with Dish Network, where to begin...?

Every year this happens and every year it is the same thing, the other company either did not show up or left. When is DISH going to come up with a better reason. Be honest which they cannot do. I called in about problem with box and as the same thing, they want you wait all day and never show up. This company may be # 1 but their head is so huge they cannot think straight. You cannot complain to BBB because they are not or do belong to BBB. When they do answer the Lady is VP of services and acts like she in heat.

Since DISH was installed I've had to call their customer service everyday because their product is bad or doesn't work right. Things I was promised when I signed up lease are not available. I called the day this was installed when I saw how bad their product is & they are holding me to the contract. Their customer service doesn't believe these are valid problems & are charging a $500 early termination fee if I leave. Avoid this terrible company & their terrible products!

I have been a Dish customer since its inception. I no longer have access to CNN, HLN, TCM, or Weather Channel. I was not informed, notified or in any way told this was happening. It is not uncommon for Dish to change or drop channels, but they had always given advanced notice so a customer choose how to respond. I elected not to wait the estimated 30 minutes to talk to a customer service representative nor did I want to "Chat online". Could not find any e-mail address on web page (had to Google to find). I have not received a response to e-mail submitted via customer service website requesting info on if there is to be a credit, refund, or fee adjustment for the loss of these programs.

Upset that Dish has dropped TCM, CNN, HLN, Cartoon Network and the other Turner channels. Called customer service to voice my disappointment not only in this recent development but also in the fact that after only two years I am on my 3rd 'Hopper' and have lost all my DVR'd programs twice! Not to mention the days I was without service waiting for them to ship out replacement equipment. As I am the one in charge of choosing the provider of TV services in my family, I also put up with a lot of complaints from family members wanting me to drop Dish and go with someone else. I reassured them things would change and tried to defend my choice but, here we go again!

CNN and TCM - We pay for both these channels but DISH, the company that sends you to DISHStandsforyou.com to explain why it has been dropped by these channels and does not reply to Chat with us or Email us, takes away channels with no notice because they are in disputes. CBS was gone for weeks, other channels have been dropped for weeks. Customers pay the same amount. No apology is given. DISH acts like it is the wounded party. It doesn't care about customers, but just the bottom line. On the plus side, we get good service. Excellent, even.

I called to get 1 tv HD receiver added to my account. After spending an hr on the phone and an online chat with people who live in the outside the USA, I got estimates as high as 357.00. I told them that was ridiculous and they insisted that was the cost. I said 'have a nice day' and called DirecTV. I got great customer service and Dish will have 1 less customer next week.

I been their customers for couple years and I closed it for not getting no service. My unit doesn't get no single and I closed it on 2012. The reason the dish network gave up to fix my dish anyway and I made sure that everything its done and I have 0 balance and made sure they got their equipments and I moved on until today I found out that I being in the collection since June/6/2014 for unpaid one payments....see I closed the account in 2012 and after two years they just report me without sending me bill or any letter or calls that I am in collection or sending me to the collection or I own them anything. I called. They admit that they didn't send me any notes and they can't see my account clear because its being close for long time and they can't help me out. "Pay or we gonna destroy your credit." That's what they say to me today. Can you guys believe it? So yea please don't trust them no matter what they say or promised you. Thank you, I wish you guys have advice for me.

I've had decent luck with dish until recently and unexpectedly took away some of my favorite channels. Not happy with them right now!

No warning and you take away channels I pay for a month in advance. You have about 1 day before I switch to direct TV or stream all my media. This is BS and I am sure there won't be any discount for your billing of the channels I am not receiving. I don't want some other free crap channel you offer in the meantime I want what I pay for. PAY YOUR BILL DISH NETWORK AND GET THE CHANNEL I PAY TO RECEIVE!!!

Dish dropped new england sports network and cut off my Celtics. The Dish folks pocketed the premium I paid for the cut sports network, plus they now lied about Turner. They said Turner cut off TCM, CNN, etc., 7 networks in all.... gone.

DISH has lied to me from the day I signed up with them. Starting with phone rep telling me I could get a bundle discount if I used Frontier for internet service because DISH doesn't offer the service in my area. WRONG and let me tell you Frontier is another waste of a company. Internet sucks really bad! I signed up with DISH because of CNN and HLN on my TV constantly. They cancel without any notice and I have a two year contract. Just signed up in August. I was told I had to sign up for automatic pay. I did that for the first month and then called and found out I don't have to I can be billed. This company makes me so mad and I am STUCK with them. This is such bull! I will find a way to get out of this disgrace of a company.

I am very unhappy with Dish Network regarding the removing of CNN, Turner, et al from their line-up of channels. If Dish does not resolve this issue within a few days, I intend to cancel my Dish service. I have been a Dish Customer for 8 years but I will not put up with this kind of service. I will also become very active in seeing if we can't get a Dish bankruptcy ASAP. If they lose a few million customer accounts, that will happen on its own.

It is unacceptable to not provide CNN. I pay extra for a package to get CNN. To make matters worse, Dish changed channel 200 (CNN) to air MSNBC. My TV is on CNN all day and to change and give MSNBC my ratings is unethical. Dish already raised our rates in March. If Dish does not provide CNN in some manner in a week, I will no longer be a Dish customer. I would pay for CNN as a separate channel. And, Dish is trying to compare this to Direct TV losing TWC for 3 mos. No comparison. So, is DISH hinting they're waiting it out for 3 mos.?

High bills, no CNN or HLN, must get largest package to get 1 channel. I actually watch 95% of channels worthless and can't see reason to remain with Dish if no CNN. On the other hand, Turner must not want us to watch their viewing either. Maybe best to ditch both DISH AND Turner stations.

Dish lost my favorite channel CNN; however, I cannot even reach Dish because customer service waiting time is too long and call back service is not calling back. I was traveling abroad when I received a message that my account is overdue for future service and had to pay extra for extension until I will return. However, we did not receive any credit for CNN and other services. Who can advise a good TV company in IL? We are really tired of Dish.

I have been with dish network for over 7 years. When I started out with them I founded no problems with their service and their staff was friendly and courteous. Then over the years I noticed changes in their billing. My billing date changed from the 15th of the month to the 7th - With a monthly statement of next month service as well. Every month I would pay the monthly service due. Not next month service. Well Dish disconnected me on the 7th for not paying and interrupted my service. I called their office to find out why my service was interrupted. All they could say was I needed to pay 2 month bill which would bring me current, in other words pay for services not received yet.

I lost some of my favorite channels on Dish Network. Turner Networks and Dish can't agree on price. I am paying for channels I am not receiving. When I sale someone 5 gallons of gas and they are only able to pump 3, what should I do? REFUND!!!!!!!! I AM NOT HAPPY....

Your network has removed Time Warner cable news without sufficient warning. The likelihood of me staying with your network has been reduced because I watched HLN and CNN often. Please reconsider your decision to remove these channels, as you will likely lose multiple family packages, just because of it. What happened to what the customers want? Since these are major, popular news channels, and Dish Network no longer provides them, there should be a reduction in monthly cost to compensate. That's the least that could be done, but the optimal solution, would be to put these channels back in a Dish Network. The sooner, the better!

Removal of turner channels. We got no warning, and we going to get a reduction in our bills or adding extra channels? Maybe time to switch providers!

No CNN + other channels missing, no resolution.

About all I can say is that they're not quite as bad as Direct TV. The loss of the Turner channels is making me investigate other options. They created two new domains for unhappy subscribers - fairsatellite.com and DishStandsForYou.com. Those are the only ones I'm aware of, in any case. Seems like they could have applied the money and effort to resolving the disagreement, instead of enlisting their customers as unpaid help in the disagreement. Really, are the two companies so strapped for cash that they can't reach an agreement?

Dish has dropped TCM from its lineup, although the cable network is one of our favorites and is part of the package we continue to pay for. When Dish drops a cable network, it does not try to compensate the customer. I went on their chat customer service and had to wait online for an hour. They first offered me $5 a month off my bill. I told them that was not enough. I like old movies and the only way to watch old movies now is through Dish on Demand which usually charges 2.99- 3.99 per movie. Why should I pay for this when I am already paying for a classic movie channel that they dropped? Finally, the rep agreed to $10 off for 10 months and 3 PPV coupons. She said she would send confirmation through email. She didn't. I went back online-another 40 minute wait- chatted with another rep who disconnected me 15 times and then told me they didn't send emails. I then tried to call- waited 30 minutes- the rep dropped the call. Called back- had to listen to their inane ads for 30 minutes. I have given up in disgust. These people don't care anything about service. I hate this company.

For over two years now our service has been below standard and although Dish has sent out 4 techs and changed out equipment, we are still experiencing the same issues we started out with. Namely our back and forward buttons do not work properly, they either don't go back enough or go too far, etc. There is a huge delay when using the remotes so that you push the buttons too many times and it skips through the selection too much OR doesn't connect with the receiver at all. VERY frustrating!!!! And whenever we call about the issues they act like it's either something we are doing or there is something wrong with their equipment, send out the tech, who in turn, says it must be the software then leaves and NO, get this, NO improvement!!! Yet we are still paying almost as much on their service as we do electricity, I am, least to say LIVID with this company.

Dish has dropped existing channels which are described in my contract. I would like compensation for each day they are in violation of this contract.

Husband died. I was in apt. near nursing home with having Dish only 3 months. I had to move. I owed remainder and had no problem with paying off but customer service finally informed me of their "pause" policy. So they would contact me by email after the pause time when $260 would be due. Never heard and when all calmed down, I had heart attack at my husband's bedside when he died. So after all this, I contacted Dish for whom to pay the $260 due to. They informed me it was over $300. I did not owe this amount? I contacted them, not them contacting me..... I offered to pay them $260 as agreed on but they refused to take anything but the amount they now had over $300.

Just became aware I am losing CNN and Turner Movie Classics along with a few other channels. We will be calling to cancel Dish Network in the next few days.

DISH removed CNN. I paid for CNN. Either this gets fixed ASAP or I'm canceling DISH.

HLN and CNN gone. I will have to get rid of dish if these channels are not back. I have been with dish several years and love it, in fact have referred several people, but this will end it.

CNN.. Turner Network and Dish. I am sick of being affected because two rich corps won't kiss and make up. DISH... I pay each month for certain programming. I want it. Fix this.

This is my second time around for Dish and it will be the last. Their TV ads tout their lower prices and great service. I am a news and sports junky, and love old classic movies. Recently Dish took away Comcast Sports New England which I thought was a premium network. I watch pro basketball on it and other regional sports programs. It is gone. Today CNN, HLN, TCM are also gone. I have six months to go on the contract and I do not plan to renew. The phone agent was nice and understood my concern and offered more movie channels at no cost just as they did with Comcast Sports New England. Prices go up, channels are removed and they double up on existing networks. So Dish has not lived up to the agreement I had with them and I am sure the same applies to millions of other customers.

The last two years I have been very unhappy with 3 receiver replacements, 14 service calls. Every monthly 2 to 4 hours on the phone with customer service. No English, rude automated system & customer service is completely out of the question.

They lies about record. They say you can record up 6 show same time. Government they need take care for the customer because we grow money for big companies and everything we take the services is really bad. DISH NETWORK is a lies companies.

I have a dual box in my living room downstairs and link that connects the box to my 2nd floor... Most channels don't work upstairs.. Constant customer support.... And nothing... Seriously DON'T WASTE YOUR MONEY!!!! ABSOLUTE GARBAGE!!!

The date of the bills stated on the printed bill is the 6th of each month. I don't receive them until after the 15th of the month with a due date of the 26th of the month. Unless I pay on about the day I get this bill I get a late fee. Last month I received the bill too late to pay by mail. I called and complained. The phone person said the $7 dollar late fee would be removed. He also said that I could pay by phone. I explained that I don't pay by phone. This month when I received the bill on the 17th on the month the $7 late fee was still due.

I replied to a newspaper ad to order Dish. I was not happy with the service and cancelled after a few months. To my surprise they charged my Chase credit card $420 because I did not keep it for 2 years and said I had signed a contract agreeing to it. I asked for a copy of the contract. They sent me a 5 page document that I had never seen before with a scribbled signature that was not mine. Chase got the money back from Dish but then gave it back to them ignoring my request. At no time of the installation did the installer or Dish ever present to me a document that said contract or agreement or rules.

When I move they told me that I would have my service moved with me. What they didn't tell me is that I would be charged the remaining balance of my contract if I was in an area where Dish couldn't have service. They took my money and provided me no service and refused to work with me.

I Told the person on the phone that I was only calling to gather information about the "Dish Network". They told me they wanted my Debit card number to run a credit check to see if I qualified for the program. I then reiterated that I did Not want to commit to anything at this time. They said I could not be committed until I signed a contract. After checking my checking account, I was fraudulently charged twice!

I have only had DISH for a week and am stuck in a contract for 2 years after being ripped off. I have called multiple times and filed a complaint with the finding of being denied. BIG SURPRISE after everything else they have done. NOT. They told me they had a channel I wanted in my package but did not. They did not tell me I was receiving an introductory offer that would be jacked way up later. They did not tell me what that high rate would be at the time I signed on. They ran through the voice contract on the phone so fast I couldn't catch hardly anything they said.

DISH network, it's the worst company. They lie about one year contract and instead give me 2 years. They change my plan and if you want to cancel after 1 year they tell you signed for 2 years and charged me 250 dollars. After 3 months they changed from $29.99 to $54.99. NEVER NEVER GET THEIR SERVICE, NOT EVEN FOR FREE!!

We decided we could no longer afford their services since the prices kept increasing. We were advised we could not cancel the account until all the final charged had been paid. The whole point to canceling was that we need to cut back on expenses, but we have to continue creating expenses until we can pay it off completely. We were not in a contract, that had expired years ago. I also found out that we have to return the units that we paid $100.00 for each. I don't understand why we had to pay for them upfront if we weren't purchasing them. In addition, we have to pay another $17.00 a piece to send them back. Thank goodness we are getting rid of this horrible company.

My complaints start w/ day 1 in 2007 when we signed up. #1. I asked if they had the 3 major networks and if it was east/west channels, their first of many lies... at that time carried NO major channels CBS, NBC, NOR ABC! Then took (9) days to finish up installing the system and the 4th hook up never installed! #2. For years we were charged $5.00 extra a month because we didn't have a phone line hooked up to any of the TV's, this took over a year to get corrected only after I complained to the agency that controls them. Currently we are paying $91 per month, my wife was complaining how high it went up to.. (We Do not have cinamax, hbo, stars etc.) Any how I checked our bills and Dish is charging $22.00 a month for equipment and warranty charges???

Problems with the hopper and the remote: Picture breaks up on our main tv in living room. The main box was put in my bedroom and they wouldn't change to our tv in the living room when the remote in my bedroom is used to change channels. The channel changes on the living room tv. I was told the things that were wrong were because my tvs were defective. I'm paying more and only getting aggravation.

When I Signed up for the Internet service, Dish assured me that I had the best high speed service and guarantee that I would not have no problems when I doing my online classes. When I have to take my exams. It kept shutting me off which cause me to not complete my tests also lower my grade point average. So I had to go with another provider. Now Dish wants to charge me for early termination fees.

If you cancel make sure you call to make your final payment! I cancelled the end of September and called because I have not received the box to send the equipment back. I made my final payment on their website Oct 1st. I was just told I requested to restart my service?? by making my payment. They are now claiming I will not be charged for these extra days. We will see.

Dish Network has the highest prices than any other cable service, however we are still with Dish for the only sad reason that it is the only cable that provides PAC12 and my husband likes the services but not the customer service nor the prices... We have downgraded to the lowest package and still it is extremely high. They do however know how to grab your attention and lock you in their false advertisement of $19.99 for 12 months. After that watch your bill go sky high.

Our bill is never the same, it suppose to be 88 dollars but it doubles. When our bill come out right now my cable is off Oct 6 2014, this so sad. How dish does it to customers? So many lies. We talk to customer services, we have this issue every month.

On the 26th of Sept we were billed, it was removed from our bank account. The 29th of Sept we were billed again. When we called they had no record of the second transaction. We were on vacation 10 hrs from home. In the mountains and no cell phone service so we were unable to call. Due to the fact that our monthly payment of $160 was removed twice, we ended up cutting our vacation short being the second $160 was not in our account. This was our vacation money. We got home late last night so this morning my husband called to get this resolved. An hr later and 3 different people we are not satisfied.

Every couple of month they change my bill. I have the $19.99 plan and they add protection or change my plan to the Smart Pack, which is not what I signed up for. It is sad that they do this without my permission and then try to tell me that is not what I ordered. They promised me again this would not happen, but here is it again. :(

We contracted with them after a lengthy inquiry on our part because our local internet provider could not provide a good signal with any consistency, which we reported to Dish before buying - we are out in the country in Northern Nevada. We queried the sales rep to be sure they have a good signal and that we would not continue to have daily lapses in service, a signal so weak we could not use Skype for business calls.

During a two month period in early 2014 my Verizon internet data use increased from a previous monthly average of less than 1 GB to as much as 17 GB some days resulting in monthly data use of nearly 60 GB during the two month period. Unfortunately I did not learn of the excessive data use until I received my monthly statement. I then worked with Verizon tech services to isolate each data user (computers and smart phones) in attempting to identify the source of the extreme data use. This analysis determined that none of the computers or cell phones were generating more than average internet data use. I then contacted Dish Network to learn how to disconnect the Dish system from the internet. Having accomplished that the overall Verizon data use returned to previous levels of a fraction of a GB per day.

If you get the basic package from Dish you get mostly channels selling something.. I pay $85.00 a month for the basic channels and get maybe 3 channels with real tv.. I am becoming increasingly disappointed in the Dish Network and probably all the others holding us captive to their raking in the money not only from subscribers but from all of the companies that use their channels to advertise their products. This is a disaster for people on a fixed income who can't get tv unless they pay the price.

I switched from cable because of bad customer service. Now I've got crappy television AND crappy customer service. So frustrated...there's got to be a better, more customer friendly option that's also economical.

I don't know exactly how it works, but seems to me that customers paying for the so called movie channels (ie: Starz, etc. ), have been playing the same movies for over three months now. If we wanted to watch them it'd be ok to pay extra, but seeing them over and over is not what we pay for. Their programming on the extra pay movie channels are awful.

I had been with Dish in Grayslake in Illinois for over 17 years when I moved to Oklahoma. I called dish and took a leave of absence from their service till I could buy a house here. Once I found a house I called Dish for new service. They first sent out a female contractor who set the dish on the eve of the home and found she could not get a signal. She had trees in the way she told me and that four trees needed to be removed. I called a handyman and he came over and cut the trees but still no signal. After almost 12 hours she gave up and said she would have someone come back the following week.

I'm trying to close the account and they just won't do it. They said the SS# is changed, it's not. They say that the account is scheduled to be cancelled, then I receive a bill for him for the next month. Anyone you talk to there LIES. You can't get a straight answer. I'm surprised they are still doing business. Even their DISPUTE RESOLUTION SPECIALIST, Scott ** lies. Shut off the service before the service was scheduled to be shut down and said he would not be able to provide proof that this account is closed. MORON. I need that for court. I just hope someone nails them for all the pain and suffering they cause everyone. I hear nothing but horrible things with their contracts. I'm still not done with these jerks. I'm afraid they will continue to bill my deceased father's SS# forever. SCARY. Even after you pay the bill, they send him another one.

I called Dish service to inquire about their offers in my locality. I had the 3 primary questions that any smart consumer would ask: Price, Contract terms, and what if circumstances. The sales guy just wanted to know if I will sign up before we hung up on this call and did not let me finish ask my questions. I told him I still have a few questions (I did not even ask him about contract terms and what if questions yet) when he said, and I quote, "All that you are concerned about is the price, and we offer the cheapest in your locality. Now if you would hold on for one moment ..." and he hung up on me. I think this is the most insulting sales service I have ever experienced, and me being an MBA myself, absolutely believe in customer service as the #1 priority for any service sector company. I will never buy Dish services because if this is the sales experience, I have no hopes for post sales customer service at Dish.

I have reported at least three times in the last month that we are not receiving our local CBS channel in HD. I have worked with the DISH representative via chat for hours with no progress. DISH sent out a field tech to our house and he told us that our problem is a known problem for our area. He actually answers multiple calls for this problem every week. The only thing the field tech could do is check everything at our house to verify it is not a problem here. DISH chat techs appear to not know about this problem. DISH continues to bill us as if nothing is wrong. It doesn't seem fair to pay for a service that we are not getting.

*FRAUD* Dish Network put us into a contract without our authorization. They have no proof either written or verbal that we accepted this contract. I had a 2 year contract with Dish from July 2012-July 2014, which is now expired and no longer valid. I tried to cancel my service with Dish on Sept 22, 2014. I am unhappy with the charges and quality. They continually tried to keep me as customer by lowering my rate. I refused. As soon as I did this, they started stating that I was under a 2 year contract from March 2014. I called in March to get a DVR for my service. They told that it would be $10 extra a month. I agreed and they sent it to me. They never said if I order a DVR I am now in a contract with them for an additional 2 years!!! If that were the case, I would have never ordered it.

I have been a customer with Dishnet for fourteen years. Two months ago I upgraded to the Hopper with three Joeys. The tech who came out damaged our brand new gutters!! On top of that, he didn't upgrade our 14 yr old dish, used cables that were on the side of our house and had burned in a wild fire two years ago by splicing some new pieces of cable in the worst parts with indoor connections that were not suppose to be used outside! The ground was flopping around not even connected to anything! We called Dishnet to report the damaged gutters. Later that night, we had to call Dishnet because we had no reception at all on any of our four televisions!

When there is a thunderstorm, you will lose service until it passes. When you try to cancel your service, there is a minimum balance due. My balance due was $425.00 payable on receipt of notice. It is a terrible company with terrible customer relations and poor business practices and deceptive advertising. Get cable and stay with it.

Replaced my precious satellite service with a Dish a couple weeks ago after being told I would save significant amount of money and my TV, telephone and Internet would all be satellite. Not true. This is a real bait and switch.

March of 2014, I subscribed to Dish Network. I was given a choice of auto pay or paper billing. I chose paper billing. I have contacted them every month because I never get a bill. My address has always been correct and although they say they sent the bill, I've never received one yet. I had no problem receiving a copy of their contract through the mail. Twice now I have been forced to auto pay to keep my service from being cut off. They are now trying to force me to give them information to auto pay again because I am late again. I never agreed to auto pay, have contacted them numerous occasions, have done online chats. Each time a rep assured me I would have the paper bill in 7 to 10 days, yet I still have received not one bill. I am wondering how many more customers who preferred paper billing are being forced to auto pay because Dish won't send a paper bill. I won't be forced again to pay online and I intend to discontinue their service. They have broken their agreement with me, therefore, I don't intend to pay any early disconnect fees.

I had Dish Network for a brief amount of time. During this period I moved to another state relocating within a roommate situation. I had Dish no more than 2 MONTH when I went into financial difficulty due to personal issues which of course is no one's fault but that of the assailant. I called Dish and explained my situation which Dish obliged to put on hold with a minimum payment which of course I had accepted since I didn't know anyone in this state to help me. A couple months passed, I had yet to be able to get a home by myself. I was basically homeless with a Dish box in my trunk which I explained to this company.

Had a confirmed appointment yesterday with DishTV from 12-5PM. The appointment was re-scheduled 5 times. Needless to say I had to re-arrange my schedule 5 times also because someone over the age of 18 needed to be present. I called DishTV 3 times to ask when was the technician coming. They informed me the technician was having difficulty on an installation but he/she would show up. On one occasion they informed me the technician would call me within five minutes to let me know approximate time of arrival. This NEVER happened!

I can't warn others enough against Dish Network. After having them in our home for 10 years, paying 180.00 per month, we lost service due to sight lines to the satellite since our neighbors trees growing. When we cancelled the service Dish network claimed that we owed them a receiver. We had locally purchased three out of four receivers. They claimed we owed them a receiver and sent us a box to return it. We returned their receiver but they continued to claim that we did not send it. After continual harassment for several years, even though we continued to let them know we had returned their receiver, they turned us into a collection agency.

I called in about Internet service, spoke to a sales representative named Kyle who hung up on me because I didn't want a bundled deal instead of explaining to me my different opinions. I called back, asked to speak to a supervisor. I spoke to a man named Jay who would not allow me to speak. Kept talking over me & kept explaining over & over how they are #1 in customer service & he also hung up on me. What kind of company is this? Horrible Horrible service!

Dish employees are selling equipment and other side item and services while on a service call.

My husband got Dish Network back in July of 2013. He got it because we live in a rural area and were promised internet. I made the initial down payment with my OWN debit card. My husband's name is not on this account. The Dish Network account was solely in my husband's name and HE signed the contract. After a few months he cancelled the account. He sent back their equipment in February. On September 11, 2014 Dish Network took $$597.41 out of my account WITHOUT my permission. I never authorized this transaction. When I called Dish they told me that once they have a card on the account they have the right to use it at any time EVEN if the account has been cancelled. I have made a complaint with the Better business Bureau and filed a lawsuit in small claims court.

CUSTOMER BEWARE OF DISH. It is a scam. I understand that if we sign a 2 yr contract and cancel "just because", you have to pay the cancellation fee. However, if you cancel any service because the company DOES NOT provide the service that you are paying for, the company should be more than happy to come pick up their equipment (or offer free shipping for returns) without asking/charging for any cancellation $$$ fees. With DISH, If you cancel the service because of their lack of good service/customer service (loss of connection NOT because of hurricanes or snow storm, etc. BUT every time there is a little wind, snow, rain, etc.), YOU have to pay up to $350 cancellation fee plus any other fees for equipment that you cannot return because they might not have a store near you.

New service approx 7 months ago. Equipment hasn't worked properly since installation. Freezes, records black screen or multiple channels on same recording. 3rd new box, same issues! Dish advertised being able to record multiple programs - not true! Box must not be in use to record! CS STILL telling me I can just call UPS to pick up Eq. False! I have to pay pick up on it or drive 30 miles to drop off! Boxes auto shut down every night & takes 15 minutes to come up. All prog lost! CS offered $6.00 credit on my bill for 7 months of problems. CS also tells me I am stuck in contract and must continue to pay for non-working eq! Worst EQ I have ever seen! Hopper system is TRASH!

Dish TV, I willing upon start up to come out and install free (meaning drill holes in your walls to install their equipment). And after 5 years of never being late, paying them for their service, I ended my service. Now they refuse to come out and remove their equipment and repair the holes they put in my walls, and they want me to pay to ship their equipment back to them. Or they will charge me $262. It's a one-sided rip off.. Well they can have their junk back. And I will get even.

I inquired about the $29.99 monthly package for Top 120. My questions were (1) Does it include installation? (2) Does it include DVR or something to record programs? and (3) How many TVs does it cover? Unfortunately my simple questions cannot be answered without me giving Dish permission to access my credit file to get the best rate but I'm not told what they are looking at. I get my free FICO score from Credit Karma, so I know what my FICO score is. The rep stated they are not looking at the FICO score, so what are they looking at then? I can see why so many complaints against this company.

The nightly updates are stupid and unfair. If you work swing shifts don't expect to come home, unwind and watch TV. The update happens every night. If you do not allow when asked, it will keep happening every hour. If you should be lucky enough to fall asleep it will do its update and the TV will not come back on until you wake up and turn it on. Imagine not being able to watch your own TV. With dish, it controls everything you do. I was just watching a show and it changed to a different channel. Nothing recording. It really is a nightmare. I thought I hated Direct TV but Dish has them beat for dissatisfaction. When you sign your 2 year contract, they do not tell you about their nightly update. REALLY. What could they possibly be updating?? I would not recommend DISH to my worst enemy.

I need help getting to the root of the problem and getting Dish to help me protect my personal information. Tuesday September 2nd 2014, I noticed I wasn't getting local channels. The message on the screen said that there was a known issue in my area causing a disconnect in local services and to be patient. I am a patient person, so I waited several days before calling them. On Monday September 8th, I called and asked when the problem with the local interruption would be fixed, note, while I was on hold the on hold message repeated several times that there was a local channel interruption in my area and they were working on fixing the problem. The technician went through all the troubleshooting steps with me even though I had only asked for an eta on the fix.

Very dissatisfied with the service. I had to move and couldn't set up the dish because there was no signal. The rep that scheduled a technician to come to my house told me that if we can't get a signal at the new residence, that he would be able to cancel my service and waive the $350 termination fee. The technician came out yesterday and notified the office that there's no signal and they were supposed to send out a supervisor to confirm it. The supervisor never showed up and I never got the call. I wasted 6 hours yesterday waiting for the technician and 4 hours today waiting for the supervisor.

DISH TV are, by far, the worst. First problem - installation. Every time the wind would blow, lost reception. Called at least a dozen times. ONCE installer showed up but the problem continued. Cancelled with 2 weeks of initial install. Now the problem is getting a final bill. Been requesting since mid-July and still not received. Today yet another phone call threatening collections. Again requested final bill. Told would have to call another number to get same. THIS COMPANY IS A JOKE! It's time for Gephardt Investigation.

I spoke with Dish Network about theories services. I told the sales person I would be traveling in a travel trailer. We bought a Tailgater satellite set up at Camping World. We told Dish we wanted to watch TV and also the football season. He assured me I would get the local Denver channels and the Colorado Rockies game wherever we were located. I would also get all the football games with a deluxe option. I signed up. $59.99/month. I set it up with the tech giving prompts to ensure it was working. He stated we were set. Now, on the road we get nothing. No satellite detected message. Signal interrupted, channel not available, etc.

I've never done business with DISH network but they still managed to destroy my property. They installed their satellite on a rental property that I own without my consent knowing full well that it didn't belong to the occupant. They screwed their equipment onto the roof doing $5000 worth of damage and welcoming water and rot inside the home. This is a common practice among all satellite dish installers and it needs to stop. There is no legislation against this as of yet. I welcome any class action lawsuit and I'd be happy to be a part of one.

My account was suspended. I called dish and told them I would be paying in a few days. However they wanted the boxes. The person I talked to said i could keep boxes since I agreed to pay. Two days later DISH TOOK three hundred and forty seven dollars out of my account without my permission. I talked to 3 different people at dish who tried to appease me, did not do me any good. I also talked to the president himself, missed the ad mirror without any satisfaction from him in returning my money. I think the associate that I talked with should have been reprimanded, not me. I did not get my money back so I called the bank and I have placed a hold on that money because dish has defrauded me.

I was delighted when moving to find out Comcast was not my only option, between the charges that pop up on your bill and lack of competent customer service reps the option to have DISH made me ecstatic. The first year went by of DISH & the cost increased on the bills but still felt relieved to not have Comcast. My DVR box started having issues; I emailed DISH, was given instructions, emailed again once that didn't work - no response at all! This is when DISH went downhill & fast! It took several attempts over the course of about 3-4 months before a rep said the box was bad, he'd send me a replacement & I had a certain amount of time to return the faulty box.

The customer service system they have set up is a nightmare to deal with. They are extremely rigid and cannot seem to solve any problem whatsoever. If a Dish employee enters wrong information on your account, it is impossible to ever get it corrected. I decided to bundle my TV with dish internet. The internet never worked, so after 1 week I unbundled and cancelled my internet, and returned my modem. They billed me 40 something dollars. Do you think I could get that off of my account? NO! I refused to pay for something I did not owe. Here's another story.......

Called 9/10/14 to get new service with Dish Network. We have had been with DirecTV for 15+ years but have never been offered upgrades of equipment or service. We would have to pay for any upgrades on our own and very expensive. The rep took my information and put me on hold. It seems that my neighbor had Dish Network and accumulated a $700+ bill and we are being denied service with Dish Network until that bill has been paid in full. I explained to the rep that that was not our bill and had never had Dish Network before and again stressed that we had DirecTV for 15+ years. Still they said we couldn't get Dish Network. The rep transferred me to customer service. The customer service rep again told me the same thing.

First of all, in 1996 or 1997, I purchased 3 receivers and 3 Dish antennas from a local company and paid to have them installed in my home. I then called Dish and ordered programming and have been a faithful Dish customer for 17 or 18 years. In 2013, I was elated when I found that Dishnet service was available to me and ordered the service. Unfortunately I found Dishnet to be very unsatisfactory. It was very slow and most often, the sites would timeout while I was trying to download movies and music. There were rooms in my home where I had no internet service. After the first weekend we tried to use Dishnet, I received an email that I was nearing my LIMIT for internet use. This was the first time I had heard anything about having a limit for the Dishnet service in my home.

We had Dish for cable and ended up moving before our contract expired. Upon moving, the tech came out to install the satellite and said there was no line of sight. He was unable to place the equipment and advised us we will need to cancel. My husband asked him if we can have the fee waived since we wanted to keep Dish, but due to having no line of sight, we were being forced to terminate. The tech told us to call Dish and ask for a waiver. I called Dish to request the waiver on the early termination fee. He told me that the fee had been waived. He also informed me to return the equipment.

Well when I first got this Dish Network it would never work. Keep blinking out. Had to go outside and move the pole position in the right way for it to work. That went on for almost a year paying for something that you couldn't look at. Then my bill jumped to 150 or 160 for 250 channels. Then I cut them down to 200 and now I pay 110 a month. But this is my last year and they can have this back. With the saying if you get the hopper, the Joey is free - lies. Try, they are 7.00 a month. Wow, Dish I need you to do better with your customers and please don't have to talk to anyone in the company and say you’re sending their stuff to them. Wow it’s like fighting the IRS, you don’t win. I say they need to close them down and send ppl their money back. Dish you are robbing us.

After a few more minor delays because the contracting company mess ups the got it fixed and sent two very professional technicians out who are tech 7751 Greg who must be their best worker in my opinion and who I would have back anytime very professional and their quality control tech 7949 James who is a very nice gentleman and professional tech who I thank very much.

Moving across country, tried to cancel Dish, but finally agreed after they offered me a great package. Packed all their equipment up and paid to move it from Indiana to Florida. Moving company was late in delivering, so did not have my equipment and the TV equipment was too old to use for the new TV I had purchased. Asked Dish to come and hook my service up, without equipment, as I could not get a delivery date from movers. Dish refused to hook up service, until the equipment (1/2 of which could not be used), was at the house. Called again and explained that I needed service connected, as I was looking for job and needed it this week, or I would have to call someone else for service. Dish continues to refuse to provide service. I get another provider and cancel service. I then cancel Dish. They charge me for canceling my internet service, and send me the boxes to return the equipment. I return everything, they only receive one box, and charge me for the box they say they did not receive (I CAN FIND MY TRACKING NUMBER FOR THEIR BOX). I did everything I could to maintain the service, their policy and customer service was horrific. DO NOT RECOMMEND DISH.

I called to cancel my account with Dish. The rep. argued with me to the point of a migraine (mine). Then explained somehow illogically that I would be billed at a rate of $5.00 per month anyway. I don't want this account at all. I am very angry, but finally could not stay on the call any longer due to other responsibilities. Has anyone had this experience. I had no contract and had been a customer since 2007, and had paid in full every month at a rate of over $100 per month.

When I got their service, they told me they were gonna give me free HBO and other movie premium channels. The service rep did not specified that they were gonna charge me full price for HBO and other premium service after three months and when I saw my bill over 70 dollars when I was suppose to be 46 bucks monthly, I got furious and gave them a call but my mistake was to pay the bill and I let that problem go and that's when I started seeing the Dish Network plays dirty with customers.... Now 8 months later they screwed me on my bill because they are charging me for a service I didn't request and in my opinion that's wrong and Dish Network just abuses its customers with services that you don't even request to be on your monthly package and when you try to cancel their service they try to charge you with a 400$ charge to be able to cancel their service. I mean WHATS!!! That's just wrong let me tell you.

I got a promotional rate apparently for a year with a 2 year contract, so they can sock it to you after the promotion period ends they double your rate...REALLY? I was able to talk them down $15.00 per month for the next 6 months, then I will have another 6 and then I will be DONE WITH DISH... They are robbers.

Have been waiting on chat for quite sometime to get some support in vain. I need assistance to remove all 3 month free service that was added when I signed up. I could remove all but Hindi Elite. All I need is America's top 120. Please assist and send me a customer service contact number.

The Hopper is nothing but a glorified Wifi adapter plugged into a dish receiver. They block other brands of adapters such as Netgear or Belkin so you'll have to buy their $54 model which does the same thing as the $25 dollar models at Walmart. They will connect, but the apps won't recognize them, even though they meet the specifications to function. They offered to give the $54 Hopper to me free if I'd increase my bill by $60 per year indefinitely. I hate this company. They also have customer support that doesn't know how to speak English. They should change their logo from a Kangaroo to a big slimy snake.

Dish Network has to be the worst company ever!!!!!! I just got a bill and I terminated service over 6 months ago. It was bundled so I can't get the records because both accounts were closed. Nice that they prey on people who bundled to get paid 2x.

This company is crazy, I was lied to twice and the tech damaged my wall. I asked them to install an additional joey....be careful!!! According to them that will automatically restart your contract over, I specifically made it clear I didn't want my contract to start over and they said it wouldn't and found out 3 months later, it did start over and they would NOT help me and fix the issue. I'm sure all cable companies have their issues but you can bet your butt that I will not stay with Dish or use them ever again!

We have subscribed to Dish TV for the past seven years without too many complaints until now. We are moving and I called to ask about bundling with internet and phone because our current provider is not available at the new location. I finally took a good look at the bill and was shocked that they had been charging us for the highest priced package available. They would add free time with HBO, Cinemax, etc. prior to that ending we would call to cancel.

They shut me off a couple of days after set up. I had no idea that they took down my number incorrectly, and that my bank shut down my card and possibly bank account due to a breach in a major retailer I shopped at. I had a fraud alert apparently. I tried to pay again and they told me 124! So I'm never going to see the 35 I was promised for a year? I was going to drop off the HBO Showtime after 3 months, so there's no need to fast forward me a whole year in prices with that added on. In what other type of purchase is it acceptable to buy blind without knowing what is going to happen? My awful contract came in the mail after all these problems. It was on a tiny cell phone when I first saw it after set up! Well I need some time to help them fix this and hold them to my original price. I don't buy blind.

I am writing a complaint about Dish Network. This has been the worst service that I have ever received! I had this service for over ten years. The service never worked properly. I have been charged from everything to getting my dish box looked at to having the cable line (that they placed wrong) repaired. This service has cost me more money than any other service EVER!!!! I have had more problems than I can count. They even charged full price for having an issue for almost 1 year. They also wanted to charge me for sending the equipment back! Something needs to be done about this. I know I am not the only consumer that has reported major issues with this service. They are charging for a service they are not providing!!!

They installed service in my summer home in Maine. My contractor was there when they installed. He called me next day and said it looked like it was installed but the signal was so weak he got nothing. They also failed to install second TV, left a note say how to do it. I use this house a few times a year for vacation. Every time I went there were problems with both the TV and the internet until finally I said that's it - I'm not paying till it works. They CHARGED my credit card anyway! Then they said they can only check problems on a Tuesday -- when I am not there! After 14 months of paying over 210 dollars a month for a service that never worked they said they wanted to offer what they called a reasonable settlement for my losses. And that was to not charge me for breaking the contract!

Called when the bill went up. I was prepared to leave Dish and go with another provider, because at the new rate Dish was no longer competitive with the other guys. The representative (Gwen), was very helpful and managed to come within $1.00 of eliminating the rate increase, for six months, which beats a sharp stick in the eye any day. I will stick with Dish, at least for another six months.

I have not been happy with the service from Dish. Every time it rains, the service cuts out. Basically if it isn't a sunny day, it will cut out. But their customer service is absolutely terrible. When I have called about service being out, they basically told me to do exactly what I already tried which was to reboot. But the topper was calling to cancel. I was hung up on, put on hold multiple times, and given the option to be called back in 6 minutes which actually meant 45 minutes. When I told them I wanted to cancel, all they did was to offer multiple ways I may want to continue which I did not. DO NOT go with Dish. They are TERRIBLE!

I contracted with Dish Network for service at a property in McKinney, TX that I had recently purchased and decided to lease. It has never worked properly and there have been many service calls to the home. I was told I would not be released from my contract until a serviceman came to the home and went over all connections, etc. After told the requirement to be relieved from my contract, I called Dish and scheduled a service call when I would be at the property - which is a 4.5 hour drive from my home. They came out and it still did not work properly. I then called Dish and was told - OH NO, WE HAVE TO SCHEDULE THE CALL. I promptly told them that they did schedule the call!!!! I have called many times, been on hold for hours and finally wrote a letter to their complaint department. The customer representative just mumbles the same thing over and over and I was told they would not allow me to drop their contract even though it is not working properly. AGAIN, I was told THEY would have to schedule the call. It goes round and round and I have decided to try to contact someone as high up with DISH as possible.

First, my sister referred me. I was told while signing up through online chat that the option would come up during filling out my info online. Nope. Never got the option. Sister did not get referral. Second, pay bill on their website, and when I tried to print the receipt to Adobe to save in my receipts, the receipt comes up as a mess. Can't make heads or tails of any of the information. Third, tried to tell technical support of the problem in both 1 and 2. Can't. No option. Stay away from Dish Network. They obviously are lagging behind DirecTV. Disappointed too. I had Dish 15 years ago, and it was a great company.

Wanted to terminate the subscription with Dish Network because they no longer carried WABI TV. Was told that I would have to return the equipment to them. Dish is quick to bring the equipment to you when you sign up but expects the consumer to return their equipment back to them at my expense. They also expect the consumer to get up on the roof and unattach part of the dish operating system. Now keep in mind when you order dish from them they come to your house and install all of these items for you. When you cancel, they tell you it is in the contract for you to return them. Buyer beware of these tactics. My 80-year-old father had to get a ladder and climb on the roof to retrieve what was necessary and they mail everything back at his expense. Not good business. What if he had fallen or if it was in the winter time. DO NOT SUBSCRIBE TO DISH UNTIL YOU ASK WHAT HAPPENS WHEN I TERMINATE MY CONTRACT!! WILL BE SURE AND SPREAD THE WORD OF HOW THEY OPERATE!!

My super station channels were taken off without my authorization when I was offered a special promo for HBO half price. I was not informed that this would change my package. Since I accepted the promo now I have lost my favorite channel and can no longer get it back. I will be changing satellite companies. I should have been told about this.

Ok so I have been with Dish for God knows how long, normally pay my bill on time thru auto payment that comes out of my account. So one day someone used my credit card so I had to cancel my card and my bank issued me a new card. Well my bill was due and Dish turned off my services and didn't want to hear anything I had to say and told me call back on Friday once my card comes and make a 20 dollar payment then my services would be restored. It is now Tuesday - are u serious... Really after all the outages I experienced Dish has the nerve to do this to me and might I add the customer service reps were the rudest of the rude - I felt like I was calling social services. I would rather go back to Comcast and pay a little bit more than to put up with this treatment as a worthy customer. And I'm taking the 4 people I referred to the company with me… Sad, smh. God bless.

The absolute worst decision I ever made! I had Comcast for almost 10 years and loved it. I decided to give Dish a try and it's been a nightmare!! A little bit of wind and I lose service... any rain doesn't matter if it's a sprinkle or a storm I lose service and that's when I need it the most. I had to buy a weather radio because I never knew what was going to happen... To anyone thinking about Dish I would strongly urge you not to!! If you live some place that only gets bad weather a day or two out of the year then it might be better for you but in the mid-west it's garbage.

Monthly bill E-Mail received on the 23 of each month and late notice received on the 24th of each month, without fail. Upon calling customer service told "your bill comes out on the 10th of each month, and the bill that is late on the 24th is your previous month." This company is trying to collect late fees every month by not giving a complete statement.

I was calling around looking to switch my cable TV service. I called both Dish Network and DirecTV twice. Dish claimed to have the best DVR/hopper. Dish network employees are either liars or they don't know their own products. But after speaking to the same sales guy twice and doing some online research. I called a third time to confirm that their hopper would be able to record more than two shows at one time like my current DVR does. They claimed six after telling them that I read online that it would only do two. They said that what I read online was false. This is the world we live in: capitalist pigs, liars. I'm ashamed of myself for believing Dish Network. I ended up first day of install finding out I was lied to, called, tried to cancel and of course, I'm bound by their stupid contract. 499.00$ to cancel. Thank God Charter paid my termination fees for me to switch back.

You can pay your bill, or you can give your money to the mind washed, suicide cult, flower children first. BUT then pay your bill with flowers that are no longer worth what you paid. The pretty flowers wilted and dried and now you have to go back to the suicide cult to give them even more of your cash before you will be able to pay your Dish Network bill.

This company is absolutely horrible!!!!! They send you a bill for $60 which is for something the technician tells you is a free gift. You spend an hour on the phone trying to get that resolved... Then they don't even send you another bill for the month's regular amount. They shut off your service without any notice all for $35 bucks. It's okay to overcharge you 60 but god forbid if your bill is due on the 30th and it's not even a month that went by, they shut off service. I would not recommend this company to anyone... Then when you tell them how unhappy of a customer you are and regret going with them, they throw it in your face that you are in a 2-yr contract and will have to pay a lot of money if you go elsewhere... Horrible customer service, horrible reception, horrible billing...

It took me 3 transfers and about a half hour to stop my DISH service after 12 years of paying $85... Finally, they said they would send me a prepaid box to just go to UPS and you won't have to pay shipping to ship the box back. They sent a box and a label and I went to UPS and they sent it on back. They told me I wouldn't have to pay for shipping. It's a done deal, you owe Zero on your account. So then they started sending me a bill for the shipping and I told them I was told I wouldn't have to pay for shipping... So I just didn't and then a couple months later a credit collections place contacted me. They said they don't know what they said but you do owe shipping... I was told you don't owe shipping on shipping the one box back and I did... I thought I was done with them but apparently not.

I became tired of Comcast (cost creep continuously), and DirecTV (junk programming), and went to Dish. Internet was an issue. Comcast continued to charge more, and more. So, I went to a "Dish Bundle". Horrid experience. Turns out that a Dish "bundle" is done by another company. So, when you complain to Dish about horrid service, they claim that is the trouble with Century Link (ISP). When you call Century Link, they claim the trouble is fixed by Dish. Turns out that the deal is this. The bundler is neither Century Link nor Dish. Rather the bundler (there are a bunch) buys Century Link services. However, the deal is that the internet will never exceed 7 MB/s, and be the first customer to be cut off, or downgraded (like no HD), when there is crowded networks. Moreover there are unusually high charges for getting out of this swamp. I want to warn others about the dangers of Dish bundles. Perhaps ATT might turn some of this around. But right now we are in the time where the old is not working, and the new is just promised.

We had Dish for about 3 years and from the start it was a nightmare. After the first 10 months, we were not getting a good picture and so I called and they sent out a service person that was from a contracted company. He informed me that we had never had HD because our antenna was not in the right place, even though Dish put it up, so I had to move the dish. I moved the dish and called Dish Network because I had been paying for HD for 10 months. What did they do... Gave us 3 free movies! Then later I asked for the "Hopper" and they put it in... What a piece of junk! Never received good signals, kept losing signals, and would stop recording our shows because of lost signals!

We were moving to another area and wanted to cancel the Dish Service we had and get it in the new Area in my name instead of my husband's name. Everything in the new area is in my name. Dish charged us $85 for terminating the contract early. I set up the new Dish and when they told me they were changing us $85 to cancel the lf is we changed the name on the account I told them to cancel the order I made the night before. The were going to change me $480 to cancel the order. We will use DISH for the 2 years but at the end we will change. Until then I want to advertise for them every chance I get. I want people to know that their customer dealing is terrible, don't get involved with them. There is better TV service available, find it.

I try Dish Network. I don't have any problem with the channel. My only problem was the bill. My bill start with $30. Now after 11 months my bill become $66. I ask them why is go like this. They said it increase after 1 year and my contract with them is 2 years. First I didn't complete a year. Second my contract when I sign it it was 2 years with $30. I will start now claim lawsuit. My advice don't use this scam company.

I decided to try Dish since they offered the Pac-12 Network. It was a huge mistake! The Pac-12 Network is only broadcast by Dish in HD during live events, which means 99 percent of the time it is in low definition. I called repeatedly and was met with nothing but lies. Make no mistake, the people who "run" the Pac-12 Network are no better. Meanwhile, after months of no service and lies, I fired the losers and went back to DirecTV. DirecTV offered to pay to switch back; however Dish wasn't done screwing me over. They did not provide a final bill for over 3 months making it too late to collect the switch fees. I would rather eat dog crap than to ever enter into an agreement with this company again. It is the worst of the worst.

We received a phone call from Dish TV caller ID 646 560 4497 on 08/16/2014 at 6:15pm. They told me that the numerical patterns and they had all of my information without anything from me. They had me push my menu button twice then give them my mode if number and the receiver if number and I would hear from a technical employee in 20 minutes to explain the changes. I tried to call their number back and it was not in service so I then called Dish and reported it but they had no info to give me.

I had Dish network for almost 2 years. When I call to add an additional service (a receiver in the side bedroom), I told them I would be moving in a few months and just wanted to have TV in the side bedroom because my mother was going to come visit for a week. Well, 2 months later when I went to cancel my service because I was moving they told me my account had been reset when I ordered that extra receiver in the spare bedroom and that I would owe a 22 month early cancellation fee of $235. I was never told that when you add a service that they restart your active date to the beginning. When I called Dish they told me that it's in that fine print of the contract and that they aren't responsible that I didn't read the contract completely. I get that I should have read every word of that 3 page fine print contract. But it's completely unethical to not mention to the person when they have informed you that they will only be using this new service for 2 months.

We called customer service to ask clarification about why our bill doubled (no upgrade in service) within an 18-month period. We expected a small increase, $20-$30 in our bill after the original promotions expired. We were given an indecipherable explanation by the first representative and were transferred to a different representative. The next person had a higher level of authority, we were told, to offer incentives to keep our business. We were asked by representative with "higher authority" what our budget allowed. Because we were "loyal customers", the rep offered the exact package that we currently had at a monthly fee that was a couple of dollars more than our stated budget amount for an additional 10 months. It was an offer that we decided/could not to refuse. We said "Ok" and promised to reevaluate our finances when the 10-month offered expired.

Ordered DISH Network since our choice for internet and hi def were limited. After my husband spoke with a representative from DISH Network he thought this was a good deal and he ordered it. Their service to come to the home and hookup was performed quickly and we thought this was the beginning of a good relationship. Very wrong; the only positive about this company is their quick response time when we call. My husband was told he would receive a copy of the contract in the mail; after calling them several times he was told to print it off the computer. What a shock to actually read the contract which was not what he was told when he signed up. When he called, he was not happy and we have not been happy yet. How does one terminate the contract without paying hundreds in early termination?

From the start of my service with Dish, I was told $29.99 for 12 months and $39.99 for the next 12 months and on the 10th month my bill jumped to $39.99, 2 months early and, on the 11th month, my bill was $68.34. I called them and they said the best they could do was give me twenty dollars off a month for 10 months and there weren't any notes about the promo price I was given. At the start of my service with Dish, this is what I told them I was worried about and they reassured me I would not be overcharged in the future. I only got Dish for my wife and my first instinct was not to get it because I've read about countless people being overcharged and very few took Dish to small claims court.

After threats of taking this to the world and several hours online and on the phone with Dish, they finally agreed to refund the money.

We signed for a "Triple Play" with DISH Network and Frontier, our phone company in WV at our vacation house. On the first appointment the Dish tech said no one from Dish had called Safe Dig and he could not lay the cable because we required a dish on the ground because of the mountains and where our house was located. We rescheduled for two weeks later because we only visit the area twice a month since it is a 3-4 hr drive. The tech arrived (# 2 tech) and informed us that he couldn't lay a cable because we need a conduit under the front porch and it was our responsibility to dig the conduit. We rescheduled again, came out early and dug the conduit and installed the proper pipe. Then the #2 tech arrived at the next appointment and hooked up the dish and instruction us on use, etc. He left and we enjoyed our TV the rest of the weekend.