
DISH Network Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About DISH Network
DISH Network delivers satellite television and Internet services. The company’s services include a wide range of TV channels, on-demand content and broadband Internet. Founded in 1980, DISH Network brings together flexible programming options and advanced DVR technology with the goal of providing substantive and varied options for home entertainment.
Visit www.dish.com- Good customer service experience
- Reliable equipment performance
- Affordable pricing options
- Frequent billing discrepancies
- Long wait times for support
- Limited channel availability
DISH Network Reviews
Filter by Rating
- (200)
- (131)
- (192)
- (503)
- (5,171)
Popular Mentions
- 4,942,310 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,942,310 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 12, 2015
DISH Cancelled access to all Fox News/Business channels in December 2104. This is just the latest in a list of Bait and Switch tactics including cancelling AMC during which popular shows such as Walking Dead and Mad Men were viewed. Yes, the residential contract does specify DISH can change any programming or pricing at any time without notice to the customers. However, the DISH sales and customer support reps promise you will receive all currently listed programming. Indeed, they are trained specifically NOT to tell potential customers that they can remove or change any programming. I was told this by two DISH customer service and supports reps in two calls. This is consumer fraud and coercion.
The FCC, the US Justice Department, and States Attorneys General (in states where DISH has cancelled services) should investigate and prosecute DISH for false advertising and deceptive sales practices. Minimally, consumers should be allowed out of contracts that were coerced and deceptively presented by DISH and its representatives.
Reviewed Jan. 12, 2015
Most people chime top this site to only complain. My experience with Dish Network has been great. The hopper is amazing, the channel line-up is great. Love the Chinese channels and The Blaze. Fox is extorting Dish right now but will give in soon. Fox is trying to triple the cost of carrying Fox News and Fox Business. I'm sticking with Dish.
Reviewed Jan. 12, 2015
I Love Fox News. They have the most fair and balanced news. It is wrong of Dish to cancel Fox, when all their customers want to be able to watch it. One of the reasons we have Dish is to be able to get the programming we want to watch. It's a shame Dish is not listening to their customers. If they don't bring back Fox, we will be switching TV carriers! I have to put in a rating, but in my opinion it should be zero. Very angry!
Reviewed Jan. 12, 2015
I've only had Dish about 4 months now and my TV has shut off and restarted about 30 times in that period. Not letting me watch TV for over 10 minutes at a time. They have horrible customer service and I would NOT recommend them to anybody. I'm willing to pay the $260 to cancel!
Reviewed Jan. 12, 2015
I agree w/ all of you who are dissatisfied!! I've had Dish for 2 yrs. When I signed up it was to watch Fox News 90% of the time & now no Fox & no offers are made to me. As I sit here tonight w/ no service, my box froze up, so now I'm waiting for my receiver & if I had it rushed, I would have to pay $20. How's that work, when this is no fault of my own!!! Dish told me that the receiver is bad!! Why don't they take care of their customers!! I do have another receiver but guess what, it's been freezing rain here today & now they say the dish must be frozen & for me to go pour warm water on it - I don't think so, when it's on top of my house - then I'm told I'll just have to wait for it to thaw, seriously!! I'm looking into a much better service & that has my Fox News!!! Very disappointed & frustrated that I'm paying for a non-working service!! Do not sign up w/ Dish!!!
Reviewed Jan. 12, 2015
Beware. Dish does not carry Fox News. Not only that, they regularly get involved in disputes and cancel important channels while carrying worthless minor channels.
Reviewed Jan. 12, 2015
We switched from DirecTV to Dish over a year ago. Dish promised us a lot of things that we have not received. First they promised is a gift card, which we have not received. They also told us that we could record 3 stations at a time and still have a tuner available. This was a lie. Now, what really frustrates me is the fact that they are removing good channels from the package we bought!! I called them to complain and the rep told me the best he could do was $5 off my bill for the next 3 months. I was shocked!! Taking $5 off of our bill is insulting! I told the rep I needed to speak with his supervisor. He replied that his supervisor would tell me the same thing. I spoke to his supervisor and he gave me $50 off of my bill plus he added Starz at no additional charge. Now, on Jan. 15th, Dish will be removing CBS! Really?!?
Reviewed Jan. 11, 2015
I Moved to Dish from DirecTV, BIG Mistake. Dish offers a lot of things, but they don't have the right channels. DirecTV has a much better offer if you are looking for Hispanic Channels and regular TV channels including the Sport channels and especially football... I made a huge mistake. Please make sure you look at the channels that they offer you. It is a bunch of irrelevant channels...
Reviewed Jan. 11, 2015
I regret that I had Dish Network installed in my home. I recently had Dish installed after reviewing the program channels online. When comparing the different packages and choosing the one that best fit my viewing with the channels I wanted clearly checked. Nowhere on the package did it say that some of the channels were free previews. When channel 188 dropped off my TV I called and was told it was only good for 30 days as a free preview. I have to pay $6.00 more a month for this added package that also includes the Hallmark channel which I am already receiving but was told that it will drop also as a free preview. Dish has a very misleading system as to their programs and charges. I will be dropping Dish as soon as my contract is up. Very disappointed in Dish and would not recommend them to anyone.
Reviewed Jan. 11, 2015
First, we did not receive the gift card, as promised. Second they did not give us the channels we had ordered. Third, they canceled Fox and its affiliates. Fourth, Dish did not offer any compensation for this action. Fifth, Dish proceeded to lie, blame and rationalize the situation. Sixth, they threatened legal action against us for dropping them after they violated our contract. Seventh, and lastly, Dish has failed to deliver channels that were in the contract and failed to deliver a decent line up, meaning most of their channels are not worth watching. Dish has lied to their subscribers, threatened the subscribers with legal action, and have not lived up to the agreement that they laid out in their contract. We are hoping to join a class action suit against Dish for complete reimbursement for all monies we have paid Dish.
Reviewed Jan. 11, 2015
I agree with most of the posts. I believe this move with the removal of Fox is more political than financial. I don't really care about the reasons. We pay an exorbitant amount for a couple of hundred channels we never watch. The reason we went with this package is they supplied the channels we DID want to watch. They indeed, DID break their contract with us and should be held to account! $5 a month restitution is insulting. Simple: If Dish no longer wishes to supply programming I want, there are others out there that can.
We are 15-year ex-loyal customers who will make the change the very day we return home from vacation. Their excuses and apologies are not only pitiful, but insulting to intelligent viewers. We would love to see a class action lawsuit. Overdue, just like their responsibilities to their loyal customers that have made them fabulously rich. It's embarrassing to even watch their video whining and buck passing, as if it actually shows their "concern" and makes us feel better about their "confidence". To the CEO: GET US THE PROGRAMMING WE ARE PAYING FOR OR GET OUT!
Reviewed Jan. 11, 2015
I am really upset with this dish stuff. They don't work with you after you have completed the deal. They rush you through the deal. I told the man when first started out that I only get paid monthly. The man said, “Don't worry it will not be a problem. You will get bill at the end of the month.” Didn't happen. Now I have fallen behind and they can't help, will not change date. Poor customer service.
Reviewed Jan. 11, 2015
We had the package that had Fox News and they pulled it. I think it's much more than money here. I believe they (DISH) don't want us to have honest news. ADVICE: Stay away from this network. We are planning to switch. By the way, we had the Fox News channel on 90% of the time.
Reviewed Jan. 11, 2015
As we live out in the country, I have little choice in television service. Zero cable companies and only two satellite providers - Dish Network and one other. Sadly, the other does NOT provide Fox News Channels. Dish continues to add more crap and delete good programming adding infomercials and music. I don't want music and sure do not want to need channels providing commercial advertising 24/7! As soon, and I mean the very day, there is any other choice, they will lose me as a customer FOREVER. They continue to raise rates and have not discounted even one penny for their choice of cutting Fox News channels! I would not even give them one star...... not ONE! My two cents, I surely hope others protest their choices in which I have no say whatsoever! Imagine that, me the customer and they do not listen. I hope soon they will be out of business!!!
Reviewed Jan. 11, 2015
I'm glad that Dish Network is negotiating for a better price with Fox. There is enough TV content that we don't have to be held hostage by one network.
Reviewed Jan. 10, 2015
The volume was going on and off in my bedroom where I have a Joey. Called Dish tech support and the rep said they would have to send a tech out to troubleshoot to see if it was my TV or the receiver. As I was having no problem with my TV on Netflix or DVDs I had my doubts about it being the TV. The rep said it would be 95.00 if she could sign me up for the maintenance program for 9.00 a month. Now I am a simple man but not a dumb one! The customer service reps must get a commission for signing people up. I am sure that it is very expensive sending techs out to troubleshoot the box that was drenched in soda pop or the idiot that disconnected his box from the TV but I had a defective unit!! I am stuck with Dish for another year and know I am counting the days to get out of the contract.
Reviewed Jan. 10, 2015
I got DISH service a couple months ago and from first day has been a nightmare.. The installation was done outside of the balcony... I called them to complain...they didn't care. Now management from my apartment complex have sent me a letter that it needs to be removed or I will be evicted. I called DISH several times... People was rude.. and didn't care about the situation originated by the person who came to complete the installation. Now they want to force me to put my account on hold for 9 months... and my lease apt contract is for 18 months. If I cancel early I will be charged around 500 DLLs fee for early cancellation... Can somebody help us????? What can we do?
Reviewed Jan. 10, 2015
July 2013 we acquired Dish network TV and Dish net Internet service having to go into a 2-year contract. The actual service was sketchy where we were and did not get very good service. We were told that it was because of where we lived, that we were on the edge of service area (satellite service I guess doesn't reach outside of town). 11 months after starting service the property owner decided to sell the place forcing us to move. So, we had to move service to another address which Dish was going to charge for. Now they claim to move you for free on television but that is not actually true. They will give you a free installation once a year. So I fought with them over this as I had service for 11+ out of 12 months to qualify for it. They did end up moving me for free but it took 2 weeks to schedule installation, and when they came to do the installation it was rescheduled due to not having the proper equipment to install off the building as I had informed them about when I scheduled that installation.
The second attempt to install was just as bad. When the tech came to do the installation he had put up two dish stands on my neighbor's property area and told me that it was temporary and would be fixed the following week. Nearly a month later nobody had fixed this issue nor had they even scheduled anyone to fix the issue. My neighbor was pissed off about it. After seeing a Charter Commercial saying they will buy out our contract with Dish, I called Dish Network up and explained my issues with them and was canceling my service with them to move on to Charter's better service and they will buy my contract out from them. "Please send the contract termination bill so I could forward it to Charter immediately." At the same time I payed my final bill for service and the shipping charges to send their equipment back to them. I was set up on an auto pay so I explained to them that they were no longer authorized to take any more payment from that account. I was told that it was a separate system and had to go to that site to cancel auto pay, so I did so.
Now after 3-4 months of calling Dish about getting my contact termination bill, they have not sent me one to forward to Charter to be paid. Now Charter requires that you send them the bill along with their paperwork within 90 days for the contract to be bought out, and I have still not received that bill from Dish. About month 4 after cancelling service with Dish and speaking with their customer service department nearly every week, my bank account that I removed from auto pay was charged $504 for that contract termination, and still have not received a paper bill to forward to Charter. Needless to say I went straight to the bank and filled a fraud dispute on them. Nearly 90 days later my bank returned the money to my account siding with the charges were not authorized. (Yay bank).
Now, literally 2 days after I received that letter from my bank, Dish finally sends me a final bill that reads more like I owe them for service not contract termination charges. So if anyone is paying attention, that's nearly 6 months after the 90 days required by Charter to pay off my termination of Dish. Dish Network is a fraudulent company intentionally withholding termination bills knowing another company would pay it off. I didn't think that a huge company like Dish Network would be so infantile over customers changing to a better company (It's like being punished for wanting a better company serving me). Now I am stuck paying for that termination charge that otherwise would have been payed for changing service.
Reviewed Jan. 10, 2015
I have received a threatening e-mail that my credit card will be charged automatically for non-returned equipment. All they need to do is send me information on how to return the equipment. I have made calls and am now on the Dish hold program. Obviously one hand doesn't know what the other is doing.
Reviewed Jan. 10, 2015
Problems with DISH lying to me about having Fox and when I got it, they did not have Fox so according to them, I have to pay an early termination fee and I have only had it 1 week. Now they say it was in their contract. BS.
Reviewed Jan. 9, 2015
We had a triple play bundle with Comcast. Cost has been too high. We decided to go with Dish for TV and they said we could have Verizon for phone and internet with the only contract being with Dish. They gave us a new phone number. We did not want a new phone number. Verizon says they need a third party verification. This has been taking a week to accomplish. They are saying it will take another four days to accomplish. We do not want our old phone number to be disconnected, so we are paying for both Dish TV and Comcast triple play. Verizon will credit us for internet and phone service during the use of the wrong phone number, once we are up and running with the proper phone number. Dish did not give us the option to keep our old phone number. They just assigned a new one.
Reviewed Jan. 9, 2015
When I switched to Dish, I was expecting good quality and good service. I got neither! If it rained for a second, I would lose partial signal. If it rained for a good while, I would lose service altogether. When I contacted Dish, they were sympathetic and would send someone out to check, they advised me there would be a charge. No way. So I tolerated this service for 1 year and couldn't take it any more. I canceled service. After 4 phone calls - and by the way I am on hold again with Dish -- they still want to charge me for returning the equipment. After each call, I was ensured by the rep on the phone that the charges were taken off. No they have not been taken off and have in fact been debited to my account. I have spent almost 2 hours now trying to get this taken off my account. What does it take to get good service? Dish is the worst carrier I have ever encountered. I wouldn't recommend them ever. I have a rep on the phone now who says she can resolve this. We will see.
Reviewed Jan. 9, 2015
Account Specialist Supervisor Keith (**) said he would send me a box so that I can return my equipment. I have been a Dish Network Customer for over 15 years and I WILL NOT USE DISH NETWORK AGAIN AFTER THIS EXPERIENCE. I have been lead around with Customer Service Representatives that the right hand has NO CLUE what the left hand is doing. They wasted over an Hour of my time on this call alone. I'M DONE!! I will either have DirecTV, Internet TV or an Antenna on top of my house before I deal with this CRAP again!! If (and only if) Dish Network wants to make this right, I will take this post down from the places I am posting it. Thank you, Customer that was finally burnt by Dish Network for the LAST TIME!
Reviewed Jan. 9, 2015
After reading many comments, talking with friends and trying to get a straight answer from Dish, I have come to this conclusion. Dish is going to blame Fox and I agree about bringing a class action suit against Dish for breach of contract. That way Dish would see how many people watch Fox which I watched 90+% of the time. If Dish was smart, which they aren't, they would let people make up their own packages instead of forcing programs down their throat that they do not or never will watch. For the time spent on the phone and on hold being passed from one person to another was like throwing gas on to a fire. I just got madder and the $5 refund a month was not worth the time I wasted.
Reviewed Jan. 9, 2015
I tried to end my services with Dish. It took 3 phone calls and 2 hours. Then they tried to make me send back equipment for which I had paid cash. They delayed two days in turning off my service and charged me for their error. I told them at the beginning of the conversation that I would consider DISH in the future if they could make this easy. But the TREATED ME LIKE DIRT and will never get my patronage again.
Reviewed Jan. 9, 2015
DISH vs FOX. Management at DISH was/is unable to be proactive and negotiate with FOX before the DISH customer we affected. I do not care who did what to who or when. It appears DISH is incapable of adult negotiations and honesty to the customer. I'll be leaving DISH in several days and I would hope a majority of adults who values real news leave DISH as well. I could do a much better job than good old Charlie.
Reviewed Jan. 9, 2015
When cancelling Dish (including payment for early cancellation) because internet service to our area is slow, we requested maintaining our phone number of 15 years. Dish assured us it would be done, but when transfer was completed we now have a new number. After being established for 15 years this is very inconvenient and extremely irritating. Dish representatives were polite and seemed accommodating, but either unable to overcome errors made somewhere in the "system" or incompetent. I understand that not all areas can be served equally, but after many attempts to correct these shortcomings we decided to switch without anger or rancor. After many hours over several days trying to correct the telephone mess, they have earned a definite DO NOT buy from us. I am sure this will have little effect on them, but we will never do business with them again.
Reviewed Jan. 8, 2015
I agree with other Dish consumers - we need a class action lawsuit. DISH broke the contract by refusing to provide FOX channels, which we watch 90% of the time. Being an Alaska customer, they have now also removed are local abc/cbs channels so basically I no longer have 'prime time' TV. I called Direct today and signed up to switch my service. At least the person I was speaking to spoke English. That's a start. Probably going to cost me the same amount, but at this point I don't care. I want to watch what I want to watch, and not my fault they got in a fight with fox. Do note I had been a 15 year DISH customer, although phone calls and requesting service was getting harder and harder. BYE DISH.
Reviewed Jan. 8, 2015
I called about dish many of times about the hopper DVR that never quite worked right from the beginning of the service, unfortunately I was in a 2 year contract. Finally I got fed up with equipment that just would not work, most of the time it would not work at all. I called and went through the steps and after resetting the hopper time and time again I got tired of it. Then they canceled the good news channels and that did it, the customer service was the worst in the world. I had to weigh the difference - the worst service I had ever experienced or pay a $400.00 cancellation fee. I chose to pay the fee than to keep a service that should not be allowed to do business. The wait was 30 minutes and the first time - they dropped my call so I had to call back and wait another 30 minutes. I hope this complaint is seen before another person gets sucked in to their long contracts that you cannot get out of and you will not get what you paid for. It was in my contract that Fox news channels would be in thy programming and then they canceled fox. When I contacted fox news they said the dish would not renew their contract and so dish lied and they are continuing to lie say it was the other way around. After the horrible experience with dish, I believe fox news before dish.
Reviewed Jan. 8, 2015
Right now I do not know whom I hate more, Dish Network or the terrorists. At least terrorists I can shoot back, but Dish is holding me hostage. Dish dropped FOX news and they refuse to listen to the customers. We want FOX at any cost and Dish refuses to do so, even though they claim they are only a pass through and it really only affects us so they are working for us, but that is lies based on what they are saying about being a pass through and our demands. I think Dish is in breach of contract and should not be allowed to make these kinds of arbitrary decisions and still claim they are doing it for us the viewers. They offered me $5 for my heartache. So they are claiming that $5 is all that is being paid for the FOX network, in that case I agree with FOX and Dish should pay more. I will gladly pay more of my monthly service to get FOX NEWS. It is worth more than $5 dollars on month to me!!!
Reviewed Jan. 8, 2015
Dish literally has the LOWEST prices of all three large providers and they give GREAT service and excellent quality signals and channel lineup. Yes at times it is disappointing to have your favorite channels go missing because of contract issues but it is not a deal breaker! I look at the bigger picture and so far, 4 years on, I am loving Dish more.
Reviewed Jan. 8, 2015
I resigned with dish in dec. choosing a lesser plan that still had fox channels to lower my bill, only to have them drop dish a week later. I was not informed at the time of resigning that they were dropping the fox channels. I called them and told them since they breached their contract it was null and void, and if they didn't get fox back on in a week I would be calling back to cancel. I called back in a week to see their progress and the tech said they were negotiating with fox and expected to have it soon. They offered me 5 bucks a month rebate till it was on. Here it is January 8th and nothing. I will call and cancel, first calling my bank to stop all automatic withdrawals from dish. I have read the scary reviews from directv site, so no illusions about their poor service and equipment, but I will have fox back.
Reviewed Jan. 8, 2015
This past fall, I signed up for DishNetwork for my RV, bought the receiver and Tailgater in order to watch football games. Each time I stopped for overnight camping, I had to spend up to an hour each time to get service operational, including one recently with a tech from Mexico, that lasted over an hour and still no service. I went to 2 different websites to attempt to cancel my service and couldn't find any information. Was referred from DishformyRV back to Dish, then given different phone numbers to call, until a chat person finally gave me the correct (and different) number. I would NOT recommend this service with the equipment I mentioned. I think I wasted my money. When I did cancel, I had to ask for a partial refund for the current month's service before they mentioned it. The employees mostly read from a scripted computer screen. Therefore, I think it's a corporate problem. Investor's & buyers BEWARE!
Reviewed Jan. 8, 2015
I signed up with Dish Network 16 months ago when we moved into a new home. I have a 2 year commitment to them and will have to pay a large cancellation fee when I cancel since I can't get the only news station I watch because they have blacked out Fox News. They are being ridiculous with the blackouts. First it was all of the Turner channels and now it's Fox News. I pay for service, not blackouts, and feel the cancellation fee is unwarranted since they can't seem to get their negotiations to work out.
Reviewed Jan. 7, 2015
Being a "valued customer" with DISH for over 20+ years, I called and asked what compensation I can get from them since Fox has been off the air for almost close to a month. I was offered as their best offer $10.00 off my bill for the next 10 months and 4 pay-per-view codes for a free movie that have to be used by April 1. Think this valued customer might walk over to Direct but here Direct is just as bad. Plus, DISH is going to raise their fees soon! Think I might be cutting the cable!
Reviewed Jan. 7, 2015
My father had a stroke and is in a nursing home. My mother came to live with my family. She is 88. I tried to cancel their subscription and called three times and was put on hold, transferred to different departments, drove to their home (60+ miles away) and retrieved a location ID number. After calling the fourth time, was told the ID number changes several times a day and wasn't valid!!! Asked for a supervisor, was transferred again a couple of times to the loyalty dept. Finally the girl said it was canceled, after pressuring me to give or take the equipment and subscribe for my use. I said I have cable and if I ever decided to get satellite services, IT WOULD NOT BE WITH DISH NETWORK. Their customer service is terrible!!!! Beyond terrible!! I hope that one day when they have elderly parents and have to take over their business ordeals that they have a similar experience - it is not pleasant. It is very stressful trying to take care of business for them and on top of things dealing with a company that gives you such a hassle!!!!
Reviewed Jan. 7, 2015
I think DISH was not honest with me when we signed up for DISH on November 6th. Our request was to receive FOX NEWS and the public stations in our area which is WDSC. Having been away for the month of December we were greatly disappointed that both those stations are not available to us and we feel we should be able to get out of our contract. We have spoken on the phone after waiting at least an hour only to be hung up on. Please do the right thing and let us cancel our agreement.
Reviewed Jan. 7, 2015
From the time they installed Dish Network in my home it has be an absolute nightmare. I refused to sign the contract upon installation, due to the fact after the install and even before I signed their contract, things began to look fishy. So here we are, I told the installer to just go ahead and remove all dish networks stuff. Due to the fact that when I agreed to go with dish over the phone, the condition was, I would not be under any contract at all. The tech called dish, told them I would not sign, and wanted everything taken back out, dish calls me and confirms my agreement. So the tech leaves with nothing signed by me or anyone in my home. I get my first bill. It was $478.00. I call dish, they said it was for installation fee, I was told it was free. Anyway I tell them to cancel the service and come get there stuff. They then tried to say I was under contract and that they had my signature on the contract, so I told them to send me a copy of the contract with my signature on it.
I received the contract and it had my name signed to the contract, for the record I had my neighbors witness that I did not sign there contract. Hence, Dish forged my name/ signature, so I called them and just requested a copy of my "so called signed contract again" this time I receive the same contract but where a signature goes it says "REFUSED" so I call and ask dish about the problem and could not get any help, or even a comment. I had them to send out return boxes for their equipment, they continued to insist I was under contract and that in that contract it gives the the right to charge my account whatever they want. I responded send me the boxes and ill see you in court if you try. I received the boxes two weeks later, I packed up all the stuff and had to pay $17 for each box 3 boxes. As soon as UPS picked up the boxes they charged my account.$547.17.
Long story short, no matter what you do, Dish network is corrupt, they also can and do remove stations based on there political views. Century 21, or fox news. Pbs. Etc. I was told by my bank and an attorney, it would cost more than I have to fight it, and that they would win. Even with all the evidence and witness I had. Here is my advise. If you plan to go with dish network, pay using a prepaid visa card that has no connection to you personally. Also get ready to get screwed no matter what you do. Dish is not bound by the law. They are evil to the core. I can back up and prove everything I've said here today. I hope you do not allow dish to lie cheat and steal you're hard earned money. I also had to close my checking account to stop them from illegally taking any more of my money. This is a very true story.
Reviewed Jan. 7, 2015
Last feb I called Dish Network to lower our subscription because we refused to pay for a specific channel. A couple weeks ago, Fox News was dropped and they added that channel I requested to never be on our tv was back on. I called furious! I told them if they did not remove that channel and one cent of our money went towards it I would call an attorney. They apologized, offered is $20 off our bill per month per no contract obligation and he would add a note that stated that channel would never be on our tv and assured me that not one penny was going towards that channel. I looked and it is on our tv lineup. My family is disgusted. Also, we lose Fox News which our entire household loves and we have a channel we are 100% against on? We still have account with dish but wanting to choose a new service.
Reviewed Jan. 6, 2015
50% of my time was on fox news. How long? I will have to change if not fix fast.
Reviewed Jan. 6, 2015
I tried to cancel Dish TV today 1/6/2015. The rep kept trying sales pitches on me. While I was holding for the cancellation department (for over 1 hour) I was on live chat. Could not make rep understand that I wanted to cancel. My contract ran out several years ago. As I could not confirm a cancellation process, I clicked on the email button, but it went right back to live chat. I finally found an email address for corporate sales, advising them that I was disconnecting their service, and if no further instructions were received, their equipment would be returned to corporate headquarters. Since they began removing programs that I contracted for, I no longer have faith in Dish. Also, I have had to have receivers replaced frequently (defective equipment). Am going to DirecTV. This equipment was in my second home. I have DirecTV in my primary residence with no problems. Do not recommend DishTV to anyone. If anyone has their address to return equipment, I would appreciate receiving it.
Reviewed Jan. 6, 2015
I have been a Dish customer for many years and my bill still goes up every year and now Fox news is off, that was my final straw! I don't feel that Dish values its customers and my $140.00 a month bill reflects that. I have switched to DirecTv and would not recommend Dish to anyone.
Reviewed Jan. 6, 2015
I'm very upset about not having my FOX NEWS. When I signed my 2 year agreement with Dish, I signed it with my news channels. I seriously dislike my cable station trying to dictate my news stations. I will cancel this time next week if the is not resolved. My cable station will not dictate where I get my news from. DISH, it's time you fix this!!!
Reviewed Jan. 6, 2015
4 mos ago my son and I got on the phone with Dish looking for a company that would give us Fox News. Dish promised us Fox news. They no longer offer Fox so as far as I'm concerned, they broke their agreement with us. When the salesman sold us our service, there was NEVER a mention of a early cancellation fee of 350.00! I'm furious. Talked to the President's asst, they don't feel they broke the contract! We want to see if we can start a class action lawsuit! Can anyone help? Email me ** .
Reviewed Jan. 6, 2015
I got in a contract with the company and paid my bill perfectly on time for 2 years. Then the bill started going up every month. When I was finally tired of the increasing prices, I canceled my service. I returned the 2 pieces of equipment that I had been renting in a box provided by Dish Network. They sent me an email saying they had received the returned equipment. But then I got a bill for the unreturned equipment. I also got charged on my card for the shipping to return the equipment. Yeah, confusing I know. So I called them and they said that I had not returned the equipment. So that was in August of 2014 and It is now January 5 2015. It is still not resolved. They keep telling me that they voided the charges and then bill me again. And I keep calling and talking to idiots that don't know what is going on. And the company keep trying to charge my bank account. I had to file a fraud claim on them. This has been a nightmare. Stay away from this company!!!
Reviewed Jan. 6, 2015
DISH expects--no--requires us to honor our contract with them then completely ignores their commitment to us, the viewer, to maintain the programming we purchased. I had to order a higher cost programming list in order to get any decent channels, primarily Fox, only to have it snatched away by Dish. I was annoyed at losing CNN. I am downright, to quote Bill O'Reilly, MAD AS H--- about losing Fox! Now Dish is losing me!
Reviewed Jan. 6, 2015
Recently I took a job as an installer for dish. Long hour, a lot of upfront cost to me for equipment, etc. Did over 60 installs for dishnet and satellite and never got the first check. I was audited by regional manager twice and all installs were done per training. So as an ex employee worst company ever... As a consumer, they keep replacing channels, having blackouts and now taking Fox off the air to which I don't agree. I can tell you we pay almost 100 a month for our service and we have the "49.99 plan." They charge for everything - bill will go up with or without the increase from Fox. So you say end the dispute or many will look for alternative service providers who truly care for their employees, customers and provide clear and balanced fees programming.
Reviewed Jan. 6, 2015
If I have to watch Dish Network's commercial blaming FOX for Dish's decision to block FOX one more time, I will have to pull out what's left of my hair! Bottom line, Dish shouldn't have either waited too long (like they did with Turner), to negotiate their contracts before inconveniencing the viewer. We the clients have agreed upon a certain charge for the programming and in no way should we even have to hear about these "disagreements". Hey, I didn't stop paying, and yet the most watched channel in my house is FOX!
Therefore, I've already made an appointment for Cox Cable to come on Friday. Yes, I'd rather have stayed but with the Turner and now FOX debacle, I really don't see a choice. Let's face it - local news would have you believe the world is rainbows and butterflies. MSNBC, NBC, CBS are pretty much STATE SPONSORED NEWS, pre-approved by the Whitehouse, and short of smoke signals - I've got to have real news!
Reviewed Jan. 5, 2015
On or about 7/14/2014 I was advised by Ashly (employee # ** ) that I could pause the account on a vacation home each month for a fee of $5.62 plus tax plus the optional $8.00 equipment protection plan. My monthly bill should have been around $15.00. I have been charged additional fees each month that had not been explained to me by Ashly. When I called Dish Network to get them to honor the agreement, I was told that they could not honor what Ashly had promised. I told the rep that I refuse to do business with Dish any longer. He offered me a $30.00 credit. I declined and canceled the service.
Reviewed Jan. 5, 2015
I cancelled Dish starting the 8th of January because they violated our contract. The rationale for their contract is to bully the consumer with cancellation fees etc. and keep unhappy customers from fleeing. Dish has not responded to my numerous calls to give me a date when the Fox contract would be resolved or the very least give me an assurance that there would be a resolution shortly. Unable to do that I cancelled and was transferred to the "President Office" where I was bullied by a supervisor with a strange accent (so much for the US based customer support). This individual told me I would be responsible for cancellation fees of up to $370. I said “Ok and my cancellation for not providing the channels that I contracted for so happens to be $370 so we can say we are even. A contract is a two way street, a violation can be resolve in court.” I told him. And I said "God Bless You". He got mad and said he would not change his mind - their contract is a valid contract. I advised him that our conversation was being recorded just as they advise that the telephone conversation is being recorded. He hung up.
I am on auto pay with my credit card - I called the credit card and advised them not to accept any charges from this merchant except for a credit that Dish owes me after my cancellation date which is paid in advance. Based on this conversation I am willing and able to afford any court cost and would also willing to go with a class action suit if needed. I am a grouchy old guy of 75 years who can be stubborn when pushed. Tomorrow the cable guys is installing. On the January 8th Dish is gone. We'll see what happens next.
Reviewed Jan. 5, 2015
These channels were removed and now we have no news channels. We love Fox News and your CEO said the contracts expired in June 2014. Well why in the hell did you wait until December 2014 to renew contracts that you knew you owed money on? I’ve got the feeling you may be working for Obama and creating a liberal news force. Obama hates Fox News because it's fair and to the point exposing all of his lies. So Mr. CEO get off your butt and pay the bill so we can get our favorite Fox News channels back. Stop your damned stalling and pay the bill whether you like the price or not. Those channels you put on there are worthless for good accurate news. If you don't we will forced to cancel you and go with a better server. Ya got it bud?
Reviewed Jan. 5, 2015
Not only have we lost Fox off of Dish Network.. but now on Jan 3, 2015 we lost KTBY Fox 4 and now we lose on Jan 9, 2015 ABC 13 KYUR. So 2 of our Anchorage locals are also going, going… gone. Thanks Dish.
Reviewed Jan. 5, 2015
Dish Network has decided to take money from us with their services not rendered. When you sign up for 2 years and then they start pulling the channels that you watch, why should you pay? Pulled out and have had enough!! They are now selling me after 3 months I owe them $92.65 for an early termination fee. I have gone to Consumer Affairs to file a complaint. I also called my bank to put a freeze on Dish. Shame on them and for anyone interested in signing up with them - you are crazy. If you need a dish at your home go with DirecTV!! So much better.
Reviewed Jan. 5, 2015
Dish Network is by far the WORSE company I've ever dealt with. We got the dish hooked up. The tech told us we have 14 days to cancel our service if we didn't like it. We were supposed to also get our internet and phone hooked up at the same time. That never happened. I never got a date for the two. I called a week later and they said we had an appointment scheduled the next day. Next day came, tech never showed up. We were told that he came but nobody was home, even though my husband was home all day. We were supposed to hear something in 24 hours. Never heard anything.
Called last Wednesday and were told it hadn't been set back up, but that they would set it up and we would get a call by Friday at the latest. Today is Monday. I call and try to cancel everything. Oh by the way, you can't because you're now in a 2 year contract. Amazing!!!! Oh and by the way, there is a tech scheduled tomorrow to come out. No thanks! I will cancel the very day I can and will never ever use them again.
Reviewed Jan. 5, 2015
I returned ALL of the requested equipment from my discontinued satellite service. U.P.S. Tracking delivered & signed for at their warehouse. 3 weeks later, I received an email billing me $99.00 for not returning equipment. 45 minutes on the phone & I got a "check your account in a week or so, after we look in the warehouse." I don't have an account with dish any more. I will hope for a credit on my auto pay credit card, which they keep as long as they want to. This was not a mistake. They scammed me. And by the way, the reason I discontinued service was a $30.00 a month increase in my bill.
Reviewed Jan. 5, 2015
Left the company - owed them for cancellation. I had auto pay but when I cancelled auto pays stays! I thought they would bill me for the balance of the canceled contract but they went into my account without any warning and took out 118.00 and caused 3 of my checks to bounce. Sent a dispute to Wells Fargo - after the investigation I lost because Dish states in the contract they have the right to go into your account and take out what is owed and they don't have to give you heads up when they are going to do it. So now not only did they take out 118.00, I had to pay for 3 bounced checks at 35.00 apiece and Wells Fargo said I should have read the contract!
Reviewed Jan. 4, 2015
When they block fox I was very mad, I told them I give one week to get it back and they said they would make note of this. Well a week later, still no fox, so I cancelled dish and guy tried and tried to keep me saying I was a vip customer, and in no time dish went out. Really, so I'm getting digital antenna and get free cable. I get 33 channels but most are crap so I got huluplus and my netflix, will be happy.
Reviewed Jan. 4, 2015
We pay for Fox channels in our "package" and now we don't have them. The package we chose was for a reason. I watched Soap channel, which has been removed, and Fox which has also been removed. That is the only new channel I watch. I expect to receive the channels I pay for or receive a rebate for the ones you have cancelled. To pay as much as we do (250 channels) and only watch about 20% of them is ridiculous. But you have to take all the junk channels just to get the ones you really want. I don't speak Spanish and don't want a bunch of infomercial channels. Nor do I need cartoons. Next choice, DirecTV. This is not a threat...it's a promise.
Reviewed Jan. 4, 2015
We both own our own businesses. If a client signs a contract with us to remodel their kitchen, even if prices rise for materials during the process, we can't go back and say, well, were not putting in the countertops now because we have to pay a little more for them, even though we already contracted with you to supply and install them for an agreed upon price. Basically, that IS what DISH is doing. We don't have Fox that we were supposed to have, no news, no Sunday Morning and no Sunday football. This is just bad business. Our twenty something kids stream everything they view online. AS SOON AS OUR DISH CONTRACT IS UP that is what we will do.
Reviewed Jan. 4, 2015
50% of my viewing time is spent watching Fox News. If you cannot work out your disagreements I will be checking into my options.
Reviewed Jan. 4, 2015
Have lost Fox News and Business and now the next loss is going to be my local programming for our CBS affiliate. Dish wants to keep charging me for channels they no longer supply and this is a breach of contract. We have been with Dish for 10 years but I think it is time to drop them.
Reviewed Jan. 4, 2015
I cancel my Dish service today; it was a very difficult and frustrating experience. I waited on the phone for an hour before I finally get through to an account specialists. He spent 20 minutes trying to convince me not to cancel my subscription by offering discounts, etc. I was forced to put my foot down, by letting him know, I JUST wanted to cancel my service. Well, that's when he hit me with a return kit for my obsolete receiver. The entire system is at least 7 to 8 years old; doesn't even have HD. He told me, Dish is going to charge $299 if I did not return the receiver within 30 days. Plus $17.00 for canceling. My two-year agreement has been over for years; so much for the loyalty program. I will never go back to Dish. I will warn people before they subscribe, all that they will go through when they cancel. Very unhappy.
Reviewed Jan. 3, 2015
For the person who is calling out DISH customers as being Republicans upset over losing Fox I believe you should sit down and take a look at the Big Picture. The CUSTOMER (You and Me) are the ones who are paying for service and have programs eliminated by the inability for BIG business to negotiate. Big Money DISH and FOX or whomever fighting over MORE money for programming. It has nothing to do with politics and when you come off making a statement about who is upset - (deborah of Cheyenne, WY on Dec. 29, 2014 narrow minded Republican) shame on you.
Oh and by the way how do you like the gazillion commercials during a program that you are paying for? Isn't that enough additional incoming money for these networks and Satellite companies? (There was a time we all paid for cable TV because it was commercial FREE!) DISH claims they could not come to an agreement? What about finding a way to agree to something without taking away something from the CUSTOMER? On top of that for the customer that feels their contract was broken by DISH they are being told to pay for an early cancellation fee? That does not make sense. I cancelled today.
Reviewed Jan. 3, 2015
It's been over 2 weeks and no news... Dish has been running the same explanation for 2 weeks now and I heard nothing from Fox either. If this is not resolved soon I will cancel Dish and stop watching Fox. In my judgment neither is concerned with the people paying their salaries and both need to learn a lesson.
Reviewed Jan. 3, 2015
When changing level of service (DROPPED premium channels) they overcharge me by 43.00 a month for 3 months. Number of lost channels is dropping the value of Dish services almost daily. In a few months Dish will become the most expensive cable delivery service.
Reviewed Jan. 2, 2015
Removed Fox but left Msnbc and Cnn?? Really??? Yep I am defiantly changing. Just ridiculous.
Reviewed Jan. 2, 2015
Dish has dropped Fox News and Fox Business from my package. It is the only part of my service worth anything and now they have cut it out. I will not pay for services I am not getting and a $5 rebate for 6 months does not make it better. They have been cutting more and more from the package and replacing it with more advertising and infomercials. I certainly don't need to pay for that. I have been with Dish for 30 years but I am done with this and I will not pay for early disconnection when they fail to provide me with my chosen programming.
Reviewed Jan. 2, 2015
Dish drops channels and then wants a cancellation fee of $200. Dish makes it sound like it is Fox that pulled the channels when Dish could pay Fox what they want like the other providers are since Fox is the #1 rated cable news network and has the bigger dog in this fight. Dish first offered to take $5 off a month, I told them that doesn't get my channels back. Then the account manager just so happened to be walking by the operator and offered $35 off a month. Still cancelled. They can have the $200.
Reviewed Jan. 2, 2015
We have been with dish for a little over 2 years and not once has our bill been consistent. It seems as though they add these ridiculous fees that other cable companies don't, plus they keep removing channels that we like to watch. And then when we confront them about it, they want to compensate us with $5.00 credit for 3 months. Plus we recently moved and added an extra box and they renewed our contract which was also out of line. Where is their loyalty to their customers? Then they turn around and removed FOX NEWS and lie saying that Fox removed themselves. Shame on you dish network! I am tired of paying for something we don't have. I called to cancel our cable and they are charging us a $230.00 fee for breaking the contract which I think is outrageous. They just have to get their jabs in. I will NEVER recommend dish to anyone. As for your left wing comes out there, you need to wake up. You have No standards.
Reviewed Jan. 2, 2015
Dropping Fox News was the last straw. My contract is up this month and I will be canceling. Good riddance Dish.
Reviewed Jan. 1, 2015
I am a DISH Network subscriber for the previous 9 years. From my experience it is not unusual for Dish Network to drop channels in their programming without notice or billing compensation to their subscribers. Dropping FOX news and business channels, and falsely placing the blame on the channels being lost on FOX via their onscreen guide, regardless of what all news outlets are saying, that it was Dish's decision, is the last straw for me. My Dish bill for 1 DVR tuner and 1 standard tuner on the "top 120" programing level is $89 and change per month. I have already contacted DIRECTV, tomorrow they will be here to disconnect dish’s equipment and set me up with 3 receivers and over 200 channels of HD programming and my new bill will be around $64, promotional price for 10 months that will include three months of all premium movie channels and the remainder of the season on NFL Sunday Ticket free.
Tomorrow FOX will be back on the TVs in this household plus a hell of a lot more for a lot less money - and one other little thing: all 3 receivers from DirecTV will be HD DVR also! I'm almost glad Dish cut the FOX channels now, I had no idea how hard they were screwing me, and everyone else too. The only thing the dish rep offered for the inconvenience of blocking channels, was a $5 monthly credit for 6 months.. $30. I'll almost save that much with 1 month on DirecTV, and have FAR more and better service than with Dish.
Reviewed Jan. 1, 2015
Seems like a lot of people don't bother to read or understand what a contract is. All of the TV providers use 12-24. Month contracts. As for the lack of ala carte like the old c band days...it has zero to do with technology. The programming providers (MTV, fox, TNT, etc.) Bundle their channels and then require the service providers (dish, DirecTV, cox, etc) to provide them as bundled so the program provider can charge more to their advertisers on the lower end channels. I am currently with DirecTV and cannot wait for these last few months of my contract to be up. Dish has better equipment by light years! Directv's genie is a joke as is customer service.
Reviewed Dec. 31, 2014
When AMC was taken off my bill didn't go down. When TCM was taken off my bill didn't go down. Thankfully both channels were restored. Now Fox has been removed. Enough already. Work this out and put my Fox news BACK ON NOW!!!
Reviewed Dec. 31, 2014
About a year ago I called to cancel our dish service because our development went to fiber optics. The dish rep at the time offered be an inedible deal. They offered to put my service on hold for just $5.00 per month and if I wanted to reactivate my acct. at another address it would only be $20.00 per month because I had been such a great customer. Well after nine months they decided to re-activate my account and to charge me $175.00 in back fees plus another $130.00 in monthly charges for something I am unable to use or want.
When I called to see what the fees were for I was told that it was my fault I didn't call in to close the account. Their only resolution was to offer me $10.00 per month credit for the upcoming ten months. I told them I cannot use their service because of the Fiber optics we have. He said that wasn't their problem. Funny thing was I was going to cancel cable at a rental home I have and switch to Dish. Never will happen now.
Reviewed Dec. 31, 2014
I'm proud to be a customer of Dish. They refuse to be bullied by Fox News. Watch Newsmax or the Blaze if you're addicted to mindless right wing drivel. I for one would be deeply disappointed should Dish capitulate to Saudi Arabian Prince's demands for higher prices on such a loser channel like Fox News.
Reviewed Dec. 31, 2014
I feel like I have been scammed by Dish for taking off the most important channel to me. I am so disappointed that Fox has been taken off and especially Sean Hannity. I would not have ordered Dish if it did not have Fox channel 205. I have only had it for three months and I am now stuck for a two year contract and I am not getting my program. Is there any way I can get out of the contract with them because of this! I was assured that I would get this program when I ordered it.
Reviewed Dec. 31, 2014
I called Dish network to cancel due to them dropping Fox News. (We mainly watch Fox News, The Five, Hannity, Gretta, and the O'reilly Factor.) We told him we don't want dish any longer due to them dropping Fox News, the main channel we watch.
The guy told us there would be a 85 dollar early cancellation fee. My mother told him she is on a fixed income and they broke their contract by cancelling what we pay for. He put us on hold and came back 2 minutes later and said he would waive the cancellation fee. Then we were transferred to someone else out of no where. This guy was literally yelling at my mother telling her to just wait, they will get Fox News back eventually And the other employee can't waive the early cancellation fee.
My mother then asked to talk to a supervisor. He said it would be a 72 hour wait. Then she told this guy "you have to have a supervisor there to talk to", and eventually we went to the 3rd guy, supposedly the supervisor. He said it was impossible to waive the early cancellation fee and we should just wait until they get Fox News back.
She advised him that's not happening. My father almost 70, has been sitting in the car outside in the cold listening to Fox News on satellite radio in the car and she wants Fox News back. She advised the supervisor that she is on a fixed income that they need to waive the cancellation fee. She was told he wouldn't do it and there would be a 17 dollar per item fee to return their equipment. Also there is no place to drop this stuff off, yet there are dish retailers all over in my town where I could drop this equipment off at.
This has got to possibly be the worst business we have ever dealt with.
Reviewed Dec. 30, 2014
My husband and I are very disappointed that Fox was cancelled. Why are people saying that they need to stay in their contract? You're not the one breaking the contract, Dish is breaking the contract. If you go with another carrier for cable you should not have to pay them anything. Just make sure they don't have your credit card number.. What are they going to do, press charges against half the country? Not only that, when I called to complain they lied and said they were working on getting it back.
Reviewed Dec. 30, 2014
15 Years of loyal customer service with Dish and only to find out customers are just pawns in Charlie Ergen's contract negotiations. In his mind, expendable but still in reality a valuable asset in the real world. Dish discontinued Fox News just out of the blue claiming on their guide that Fox removed themselves, yet articles from the Wall Street Journal and Forbes magazine tell a sad history with Mr. Ergen. Further investigation on my part reveals a sad history with this guy and what is even more unsettling is he wants to merge with DirecTV which has been shut down by the FCC citing a monopoly. Thank God the government got this one right, but further illustrates the character of the chairman of Dish.
I hooked up with Direct and haven't looked back. Dish even offered me service for one year for $55 from my $123/month bill. They just don't get it. I told them if they offered me their service for free, I would still discontinue with them. It is about integrity Mr. Ergen, not the almighty dollar. We all want good value for our hard earned dollars but at least on my part I want to know that my business is appreciated and not expendable. You discontinued the one news station, in my opinion, that I can get real news, stay in touch with what is going on out there, and without any regard for your customers, just took it away. Customers still matter Mr. Ergen, one at a time!
Reviewed Dec. 30, 2014
Having been a loyal Dish customer for over a decade, I will have to review my options when my contract expires. I paid for a package that was to have Fox News. With two channels unavailable, I am not getting what I paid for. Suck it up Dish and put Fox back on or you will potentially have one less customer in the future.
Reviewed Dec. 30, 2014
I am a traveling RN. I rarely stay in one place longer than 3 months. I called DISH and asked for service. They came to my house, put in the equipment, and then asked me to sign that the equipment was installed completely and correctly. When I was leaving, I called to disconnect and was told that I had a two-year contract! I have spoken to everyone including Florence ** in the President's office - yeah right - I think it was someone in another country. Anyway, they continue to threaten to take $440.00 for this contract out of my bank account with the numbers I used to pay my bill. I always paid my bill in full and have returned all the equipment. DO NOT GO WITH DISH!!!!
Reviewed Dec. 30, 2014
I'm really looking forward to my "contract" ending. I can't wait to walk away from the endless commercials, same movies played over and over on the two channels that offer movies. I've called so many times to lower my bill, and am now at practically the lowest package available. Of course they don't lessen the shopping channels, there's actually duplicates of those! Or the paid advertisement channels. Their answer to commercials; spend more money on the hopper. NO! I spend enough now. Every month my bill seems to go up. I hate the commercials, the shopping channels, I don't watch sports, nor do I watch the inspirational channels, leaving me with about five channels that have 70% commercial time. I'm out, I can buy/rent stream movies to no end with the $1200 I spend on this rip off!
Reviewed Dec. 30, 2014
I intended to give them a try, and had already provided the "Dish representative" on the phone with my credit card numbers. I changed my mind after he explained that I was signing up to a non cancel-able 2 yr contract. So I never did follow through. But the guy who handled my call used my credit card info to rent himself some videos on NetFlix. Cool, eh?
Reviewed Dec. 29, 2014
Dish network steals from their customers. I canceled my account with them 2 years ago and I still receive random charges from collection companies. I paid them for the second time an amount of 18.36 dollars. I saved all the information of the payment and the next time they contact me with another surprise charges I'M calling my lawyer and fight this to the end.
Reviewed Dec. 29, 2014
We have had Dish for 9 months now. The one station we enjoy to watch is Fox, but of course Dish no longer carries the network. We looked to cancel but they said we are in a year long contract and we are not authorized to cancel. My wife asked for a rebate seeing we are no longer receiving channels initially agreed upon. They said they were not obligated to do so and therefore would not. Regardless, we still wanted to opt out of the contract and get service elsewhere, but they refused to cancel the account. I have looked on the web and see (like this site) that there are a lot of people complaining about the same thing. Specifically people are upset over not being able to view Fox Network channels.
I think Fox should step in for those wanting to view their network. I know it's law that local channels be available and you can receive access to local channels without having / needing cable of any sort, but I am sure this still does not provide anything beyond the local channels. Anyone, an Attorney/Law Firm should look to do a class action lawsuit - this site alone has close to 4,000 complaints. I am looking to call Direct TV to see if they will intervene on my behalf. I am also going to tweet to those at Fox i.e. Megyn Kelly in hopes that might do a segment. I hope that gives some folks ideas.
Reviewed Dec. 29, 2014
DISH also tries to offer many "specials" to their canceling customers to try to appease them... but when they do not offer agreed upon channels and then threaten you for their failure, they need to understand this is a breach of contract! Like Reply Just now. DISH is charging their customers for early cancellation who have had their contract breached by DISH failure to keep the promised channels given when the contract was created. They are charging $250 for this offense!
Reviewed Dec. 29, 2014
I just left Dish Network after fifteen years. It took me over and hour to finally get off the phone after being transferred to one Spanish speaking employee to another either threatening me with added charges to telling me they would knock $30 off the bill for six months. I told them that I would take them to small claims if they do charge me. I am paying for a channel that is blocked. That's not my fault, and if they are going to resort to threats after fifteen years of being a good customer, I am glad to get rid of them. Direct TV gave me a better deal, they speak English as their primary language and I can hook up three sets for less than two with Dish.
Reviewed Dec. 29, 2014
Hours spent on the phone trying to cancel my father's Dish service after his death. Repeatedly disconnected after 20 minutes waiting on hold. Finally getting through to a guy who was rude and then disconnected when transferred to someone who could supposedly help me. Told I could only cancel by phone--not regular mail or email. Instant chat folks made stupid, insensitive remarks and tried to get me to have another family member take over and pay for continuing the service. Across the board people were rude and tried to make it difficult if not impossible to cancel the service. As of now, I am still on hold, waiting for that "special someone" who can help me close my dead father's account.
Reviewed Dec. 29, 2014
Hey Dish, Why not delete 95% of the garbage you carry that few watch and use the savings to pay FOX whatever they want? What's next, XM? Oh, and while we're addressing your rotten service, why don't you tell us all again how you can't sell your programming a la carte because the technology that was used back in the big dish "C band" days by many of us isn't there. Couldn't be because you want to screw us into buying packages of 95% garbage in order to get the 3 or 4 channels that we want, could it? PS I won't include my "Order number." Just chalk me up to one of the many who will dump you when the contract is up!
Reviewed Dec. 29, 2014
Who cares, I still have FOX TV, and if they took that away, I can still get it by air. If you're a narrow minded Republican, I suppose you're a little pissed. Seeing how that's all this network caters to. Nobody is going to die here, maybe this will get others to watch something better, which wouldn't take much.
Reviewed Dec. 29, 2014
I just chatted with Dish customer service and was informed that my contract with Dish network did not guarantee any of its programming. So they could lose all programming and we would still have to pay for it. I know CBS they blocked recently, Fox news now is blocked, and Turner was going to be blocked. What happen to customer service?
Reviewed Dec. 29, 2014
Their removal of Fox News and Fox Business disgusts me; only due to having a contract with them do I remain their customer until contract expires in July. Fox channels are my daily views into the world except for BBC. Other channels Local channels, HGTV, How It's Made, Weather Channel, ESPN are ones I use.
Reviewed Dec. 29, 2014
We went without any sort of cable for over a year. I was happy but husband missed "live" news. For Christmas present I signed up with Dish so he could have Fox News. Eight days after our installation- NO FOX NEWS. The one and only reason I signed up was for Fox News. I called and complained but they just kept apologizing and gave me $10 off my bill for 3 months. They don't understand, I don't care about the money. I'd happily pay to get what I purchased. I want what I signed up for or out of my contract so I can get service from a reputable company. They misled me and misrepresented themselves while I was setting up service. Dish is HORRIBLE!!! Fox News should simply offer an internet subscription (like The Blaze). We'd dump all cable and be extremely happy.
Reviewed Dec. 29, 2014
I have 4 1/2 months or so left on a 2-year contract and if I leave DISH I will have to pay them $140.00. UNDER contract, they have raised their prices TWO TIMES (so their promotional prices mean NOTHING) and have blacked out channels countless times. Now FOX is removed, (the station I watch 95% of the time). Bottom Line: Dish can raise prices and black out channels and say it is "in their contract" - but we still have to pay the higher prices and cannot break away from our contract. Poor business practices.
Reviewed Dec. 29, 2014
I am furious. Since Dish has blocked viewing of Fox News, I have no idea what is really going on in the world. Our family pays almost $200.00 a month for this ratty service. A refund is appropriate at the least. There surely was a better way to resolve this matter. I would not recommend this service to anyone. Not only did they block my favorite programming, my DVR is defective and all programming is lost. ARGH!!
Reviewed Dec. 29, 2014
I have been happy with DISH until now. I realize DISH is in some kind of contract dispute with Fox news channels, but cancelling them while we, the consumers, are still paying each month for our favorite channels, will only cause more problems. Now "we" are looking into other cable or satellite services that will mess with our channel choices. And...what ever happened to "democracy"? I understand you're a provider and not the White House, who apparently has forgotten that word, but aren't "we" supposed to help you decide which channels to keep or drop?
Reviewed Dec. 29, 2014
I am so disappointed with my Wifi service I've had Dish TV for 12 yrs & have been very satisfied but the internet service has been terrible.. I can't wait until July when I can cancel! May switch it all to cable just because of the Internet service.
Reviewed Dec. 29, 2014
Dish dropped my Fox news package that I pay for in my selected package with Dish. Dish has not offered me a reduction in my cost for the package. There is a cheaper package that does not offer Fox News. My monthly fee should be less now. I have been with Dish for 25 yrs but, will go with DirecTv if this is not resolved in the next few days. This is not a Fox News problem, it is DISH!!
Reviewed Dec. 28, 2014
Turner, CNN and now Fox NEWS. I paid for these services and all three were lost for a time. Where is money for losing these channels. Since you continue to keep my favored network (FOX NEWS) from me I will be looking for a different PROVIDER.
Reviewed Dec. 28, 2014
No football on Sunday?! Dish Network has the nerve to tell us that they will be fining us for canceling our contract. What contract? We didn't sign up for the lousy channels that they are now offering. THEY have broken the original contract they had with their customers. Go ahead Dish, charge my credit card, that charge will be getting reversed. NEVER will use Dish Network again, hope they go out of business.
Reviewed Dec. 28, 2014
My mother is 83 and has health issues but Dish continues to harass her to pay an account she ask them by phone to cancel three months ago. I took the bill she received two months ago and added a letter stating since they evidently didn't seem to understand cancel in English maybe they would understand one of the following and wrote cancel in several languages. She just received yet ANOTHER bill demanding payment. I took that bill and wrote that we were now seeking legal advice for harassment. I am beyond disgusted. :((((
Reviewed Dec. 28, 2014
Just cancelled our Dish Network account. We were very disappointed in Fox News change and contacted Comcast Cable two days ago and they were at our residence at 7:00 today, Sunday. While unhooking the Dish equipment the installer said that the HD option was never hooked up but we had been paying for this option. I called Dish and was given all sorts of options to stay with them. They didn't seem to hear me when I said their system was disconnected and the new service was installed. They asked me three times what could they do to keep us as a customer. I told her that wasn't happening and we are going to discontinue their service at other vacation homes we have. She then mentioned the Fox News and said "You know that Comcast could do the same thing to you." I hadn't even mentioned the Fox News topic with her.
Reviewed Dec. 28, 2014
There is a dispute between WRAL and Dish TV. My contract says that the local TV station (WRAL) is provided in my package. I'm paying Dish for service that I'm not getting. Don't tell me to call my congressman or senator, it's apparent they can't do anything. I pay YOU, YOU fix it. At least give me some CBS affiliate if you can't do WRAL. There are other options!
Reviewed Dec. 28, 2014
We are at a loss for what to watch. We are retired and have been dish network customers for 12 years. You have taken away the only channel that covers the news accurately. Please be advised that we will be cancelling our programming if dish does not put fox news back in the line up very soon.
Reviewed Dec. 28, 2014
I am so sick and tired of LARGE entities that take advantage of us. They all think that we have to have them. Well if it wasn't for us, they would not be here!!!! DISH made us upgrade to new boxes and now, all of our TVs are screwed up. They keep sending out people that have no idea what they are doing. Every time we call, it is always the same. "I'm sorry sir, is there ANYTHING else we can do for you?" WHAT THE HELLLLL!!!!!!! And now they drop Fox News?? We are going to drop them. We are sick of paying for services we do not receive. I own a painting company and if I told my customers one price and after the job was finished, I told them it would be double what was agreed 2 days ago and I "upgraded" their paint without giving them the option to keep with what they were expecting in the first agreement, I would be out of business! That is where DISH is headed. I really hope a huge piece of space junk takes out their Satellite. They will all have to run home and check their cable TV to see what happened!! LOL!!! We all know that everyone can complain all they want but nothing will change. I will. My TV provider!!! P.S. Bring back antenna TV....
Reviewed Dec. 28, 2014
I pay $99 per month for huge number of channels I'm not even slightly interested in watching. I stated when signing up that Hallmark channels and Fox news channels were primarily what I was interested in watching and I was promised those channels were included in the package I was purchasing. What sales didn't say was Hallmark is constant reruns, very little new content, and for the last 3 months Dish has primarily been running years old Christmas movies. Fox news is gone and Dish states on their menu that "Fox has blocked access". The TRUTH is Dish didn't want to pay Fox their renewal fee. Hidden in Dish contract and never brought to new customer attention is the fact that Dish can change all their programming at any time. So I am now being charged $240 early termination fee. I (and I can see many others) have been completely ripped off by Dish. Oh, in addition, I paid $350 for a sound bar from Dish that has a remote that works only from a few feet away, a subwoofer that is full of rattle noise after a few hours, and center channel that makes voices really difficult to understand. Don't buy the equipment their installers sell onsite!
Reviewed Dec. 28, 2014
Between internet and tv, I pay DISH almost $400.00 a month and I am not getting what I paid for. Taking away Fox News was not what I am paying for. I switched from DirecTV for reasons like this. We live in a rural area so we are very limited in providers. Dish is not providing what has been paid for. This is an unfair practice that needs to be addressed now. Fox News is one place a person can get news and not just a bunch of biased bologna. There's enough other channels a person can watch if all they want is fluff and stuff.
Reviewed Dec. 28, 2014
Very disappointed in Dish for blocking Fox News. We paid for this package to have Fox News. Please fix this soon or otherwise we will be looking at going to Direct TV. They offer Fox News.
Reviewed Dec. 28, 2014
Do the executives of DISH think we, your customers, are all stupid? My husband and I are customers of DISH who are not! There is no way that any satellite provider pays programs to be on their airwaves. Rather, it is the other way around. Otherwise, why would every program have to take commercial breaks? Because the commercials pay them (like FOX) so that the program can afford to pay air time to DISH. Pretty simple. Get FOX back, and soon, or we will end our two-year contract with DISH, even if we have to pay a penalty. This is something we do not want to do, as we have always liked everything about the operation of DISH. But, as it is said, "We gotta do what we gotta do!" And another thing... I have a sneaking suspicion that the White House has a hand in this whole fiasco, since Mr. Obama and his administration loathes conservative news outlets like FOX. Say I'm being ridiculous or conspiratorial, but much worse actions than this have been perpetrated by powerful people in high places in the past. You can bet on it!
Reviewed Dec. 27, 2014
Our whole family is very disappointed that you have blocked FOX News. Hopefully this will be only temporary. If not, we, along with a lot of other people we know, will be cancelling our subscriptions to Dish Network.
Reviewed Dec. 27, 2014
I ordered DISH and Fox News was part of the package. I watch Fox News more than all of the other channels combined. I am furious this is happening, especially over the holidays. This is a business. Act like one and fix the problem or expect my cancellation.
Reviewed Dec. 27, 2014
We pay a huge amount for the Dish in our home (having multiple receivers). If Fox news doesn't come back then Dish will go away at our house. I don't care "whose" fault it is, just fix it! This is not just a "Fox" problem, Dish has been threatening other channels as well.
Reviewed Dec. 27, 2014
Long term 11 yr. customer. Have spent 4 hrs. on the phone on two different days and my issue is still not resolved. Have been forced by Dish to change our 2 receivers. According to their PR letter, this was at no charge to us. They will no longer be using the older receivers we had. We wanted the same service at the same monthly rate. After going 3 rounds with Customer Service it was agreed that we should not be changed for anything we did not want nor would not use. That was the capability of the new receivers they insisted upon installing which were DVR. Unless we allowed them to put holes in the walls for new cables and shelving to accept additional receivers, the DVRs were the only way we could run 2 TV sets from 1 receiver.
Needless to say, we did not want 4 receivers which would have meant redecorating our rooms to accept 2 more receivers. With their assurance that our monthly bill would remain the same, we agreed to let them put in the 2 receivers that were DVR. Just got our bill. It is almost $25.00 higher because we are being charged more for the receivers and also for DVR service. Can not get through to them to find our why a promise made on Dec. 15, by them, has not been kept. After reading all the complaints by those who miss FX TV, I believe the long, impossible wait times are because of so many leaving Dish. We probably will too unless they come to their senses and respect their customers as we have respected their service by---paying our bills, on time, every month for years and years and years!
Reviewed Dec. 27, 2014
I signed up for Dish Satellite at my home in 2006, which at that time included FOX NEWS, my main television source of entertainment. I realize they have a disclaimer in the contract that states they have the right to change the channels they offer. BUT after a history of 8 years of good service I feel it is reasonable to consider that the number 1 news channel would remain in their programming. I will end what I consider to be a mutually beneficial agreement with Dish Network should Fox News not be re-introduced by 12/31/14. My friends, work relationships and family have always felt that you should be willing to pay for quality within reason. As of this moment, I do not want to switch to Direct TV but figuratively speaking, "I ordered my cheeseburger with CHEESE every time I eat out, if Dish can not get it right, others will..."
Reviewed Dec. 27, 2014
I entered into an agreement with DISH Network a little over a year ago regarding their TV programming service. I specifically asked for a FOX NEWS CHANNEL package. They initially provided a package with FNC, however, without any contact with me, they removed FNC from their programming line-up. To make things worse, they seem to be making an attempt to convince me that FNC sets the programming LINE-up for DISH Network and controls what programs are aired. This is a bait and switch fraud. I am very disappointed with DISH Network.
Reviewed Dec. 27, 2014
I accepted an offer from Dish to early terminate my contract with DirecTV. I so regret that day I accepted the offer. First off, they were to send me $200 to pay for the early termination within 6 weeks. They didn't even submit it so it took like 3 months to get it. Not only that, but it took them 3 times coming out due to it not being installed correctly. I kept getting distorted pictures. I wish I NEVER would of went back to Dish. NOW, they have taken away my Fox News station's. I'll get out and away from Dish ASAP and will NEVER EVER go back again.
Reviewed Dec. 27, 2014
We contacted Dish Network by phone to register our disgust with them for deleting Fox News. Fox was one of the very, very few socially redeeming programs in their entire lineup. As far as we are concerned, their action constitutes a default by Dish in the 2-YEAR CONTRACT that Dish required of us and should release us from any further obligation. Their position is however that should we insist on discontinuing the agreement that there would be payment penalty of approx. $450.00. THIS STINKS! AND SO DOES DISH'S PROGRAMMING. Dish is one of the biggest mistakes we have made in recent memory.
Reviewed Dec. 27, 2014
I was with DirecTV for over 28 yrs and switch to Dish. I like their DVR and their service and I have been with them for almost 2 years. I have 6 month to go. When Dish dropped Fox News and I called them and told them they broke our contract, they stated they can do what they want with channels and they did not break the contract. I paid for a package - I should be getting those channels that I paid for. I told them how can your CEO that seemed to have forgotten that Fox News has almost 2 million viewers and there and a lot of views (not all) are with Dish and they are now leaving Dish because of Mr Clayton decision to pull the most watch news. Dish is doing DirecTV a big favor (free advertising) and folks are leaving Dish left and right. And this man went to college. He must have forgotten commend scene 101. Listen to you customers! Dish may become another K-Mart, Sears, Circuit City, etc. Dish has 14 million customers but it is declining fast. Smart move Mr Clayton. I believe this is a battle of power than money. The days of customers first is becoming the thing of the past.
Reviewed Dec. 27, 2014
I ordered Dish and Fox News was part of the package. I watch Fox News more than all of the other channels combined. The other members of my family do watch other shows but I pay the bills. I am expecting a large drop in price or come the first of the year, I will be a DirecTV customer.
Reviewed Dec. 27, 2014
We were very pleased with Dish Network -- UNTIL we lost Fox News. We are shopping for another option because Fox News was one of the main reasons for having Dish.
Reviewed Dec. 27, 2014
You took off several channels in the past. After a few months and many complaints, you brought them back. I was so upset because I was paying for the channels I wasn't getting. Now you want to take one of our main channels off (kfdx). I am disabled and I want to be able to see the news, Dr.Phil, Days of our Lives, the national news, I can go on. Please do not take away kfdx. It also lets us know if there will be no school due to bad weather and other reason. That is very important because I am raising my grandson. I need that channel to stay on the air. That will put a lot of people out of jobs at kfdx. Those people need their job. Just you need yours. So please keep them on the air. Thank you.
Reviewed Dec. 27, 2014
Over the last 5 or 6 months Dish has cancelled channels or turned them off saying the networks have removed the channels. I had a contract with them to get certain channels. When you call them they want to reduce your rate or give you other network channels. I signed to get the channels I had. I canceled today and have to pay a charge for cancelling early, I say they broke the contract and not me.

Reviewed Dec. 27, 2014
I am at a loss of words for the cancellation of Fox News. It's one of only a few stations that is on in my home. Without this channel there is absolutely no reason to keep or continue with my subscription with Dish Network. Dish Network must be out of touch with their customers base to go out on a limb with such a decision to cancel Fox News.
Reviewed Dec. 27, 2014
Dish customer for 15 years and today disconnected over Fox News. I hate it when the viewers are used as pawns. So my suggestion would be to put the viewers first. If they want Fox News then it would be in Dish best interest to see they get it. Maybe in 2 years I will be back, but for now goodbye.
Reviewed Dec. 27, 2014
Been a Dish customer for exactly 60 months. I hit five years even in November of 2014. Just got tired of watching my bill increase the past few years with nothing much in return. I've had the Top 250 package since the start of my service. To be honest, I only watch maybe 10 of those 250 channels, but to get those 10 I want I have to get the Top 250 package. Why can't you just order what you want instead of paying more money for nonsense? Those reality shows they air are becoming more and more stupid by the month. I had problems from the start. My intro rate started like they said, but after month four or five it started to increase slightly each month. My calls to them did no good. My current bill has gone up to just 3 cents shy of $90 each month. I really don't have anything personal against Dish. I just got fed up with the $90 bill each month for the few channels I did watch.
My solution? I fired Dish Network.... My neighbor gave me a 40 ft tower. I put up an antenna and get 50 Free digital channels with most of them being in HD. Since I have Broadband Internet I've started to stream with my new Roku player I got for Christmas. I've got 3 free months with Hulu Plus along with Netflix. Man, all I can say is I should have done this a long time ago. No more channel wars and losing channels with Dish and the TV networks. No more of them jacking up my rates which will keep happening to all their customers each year. Forget Dish Network and DirecTV which is no better. I'll gladly pay the $7.99 Hulu Plus fee after three months vs the $90 Dish bill. To all--- Put up an antenna for all free local HD channels and start streaming in HD for all those channels you paid top dollar for on Dish Network...
Reviewed Dec. 27, 2014
I live in a part of Texas where you have no choice but to use Dish Network as your provider. I am an avid movie watcher and will spend up to $100 a month in movie rentals. Their website while easy to make purchases on is a quagmire when trying to get something wrong corrected. From the very beginning I have had problems that have taken hours of phone time and threats to get them to correct. The fact that they feel a free movie is worth the time spent to get issues corrected is absurd. I guess there is no such law as a lemon law when it comes to this industry. I have never dealt with such a company that is so advanced in technology and in the dark ages when it comes to consumer satisfaction. I see over 3,000 other unhappy customers, you would think they get the hint.
Reviewed Dec. 26, 2014
I have had Dish for a little over 14 months. Two weeks ago Dish removed the only news and financial network I watch... over money! I called them today to let them know I would be changing my cable company tomorrow. Rudely I was told I would be charged over $300 to cancel because my contract wasn't up yet. What about their contract with me that I have an expectation that the most widely watched network would continue to stay on the air! They told me basically that they can change their mind but I can't. What kind of business plan is that? I will be changing my service and I won't be paying them a cancellation fee. If I have to, I will start a class action lawsuit against them as I don't think I'm the only one in this situation. Dish... you are pathetic trying to threaten me. I would have gladly paid more money for this if I had to, and I am sure other Fox subscribers would also.
Reviewed Dec. 26, 2014
I feel the same way many people do about Dish losing first CNN News, and now Fox Channels. I was with DirecTV for over 12 years. Their service got so bad and so expensive, I switched to Dish. Was happy for a couple years. Now they want to give me a measly $5.00 a month for 6 months but charge me full price for the programming they can't deliver, not to mention $10.00 per month for HD TV. This is 2015... most of us have HD TV. Should not be a $10.00 charge for a state of the art accessory. I would warn you people that are thinking about going to DirecTV to forget about it. I think they are much more greedy and rude and dishonest than Dish. I base that on the way they treated me after 12 years. We all need to do what we can with other options like Netflix, Amazon Prime, Roku, Apple TV etc. It is a competitive world out there and the ones with reasonable prices, fair customer service, and honesty will win in the end. It is now a toss up between Dish and DirecTV. Neither one is deserving of their customer base.
Reviewed Dec. 26, 2014
My 75+ old parents had Dish Network service and they were unable to get internet service through Dish, even though Dish said it could be provided. Parents canceled Dish and went with a new provider. Dish refused to cancel service without a fee, even though Dish could not provide service!
Reviewed Dec. 26, 2014
I'm paying to see Fox News - if not restored asap, going to DirecTV with countless others - what a dumb move!
Reviewed Dec. 26, 2014
I paid for a package which provided Fox News as a part of the package, and Dish Network has failed to provide Fox News. A $5 monthly discount, only after asking, is a sorry remedy. I cancelled Dish Network today and have signed up with DirecTV.
Reviewed Dec. 26, 2014
Without notice Dish removed Fox News from my cable channels. Basically, 95 percent of what I watch is Fox News. I had two additional TV sets with receivers placed in my home at an added cost, and increased my number of channels to get Fox Business as well. I paid for a service and a cable station; then Dish removed it. If Dish does not reinstate Fox by the end of December 2014 then I will go to another provider. I will request a refund from them. Dish has left me completely in the dark without noteworthy news. I am not going to watch mindless and bias stations; I want Fox back. Dish lacks integrity and consumer care! I am disabled. My connection to the outside world is Fox. This company had an agreement with me and chose to negate it without my consent. Bring Back Fox!
Reviewed Dec. 26, 2014
Dish removed my programming of Fox channels. I immediately tried to call Dish as they are always open 24/7. I got a canned message saying they were closed! I tried to get through on their mail and chat forums, those had been shut off as well. I was furious then!!! I actually blame Fox and Dish...Fox has the best ratings for news as they tell the truth, which does not happen at ABC, CBS, NBC and MSNBC. In Alaska I have 3 dishes and full set-ups for four rooms, and tons of Dish equipment. I have been with Dish or over 20 years and have always been satisfied until now. Changing to DirecTV is an option but how do I know the Fox contracts won't need to be renegotiated there too? I reminded Dish of the poor business decision NETFLIX made a few years ago when they raised prices and customers fled like rats off a sinking ship. Netflix reversed their decision and their subscribers came back. When I spoke to FOX I reminded them that the electorate that just turned this country from Democrat blue to REPUBLICAN RED, are also the supporters of Fox... It will not bode well for either company if this blackout continues. 14 million viewers being used as pawns in this 'game of greed' helps no one. Man-up, and go back to the negotiating table or you all will feel our wrath! Aren't the NFL playoffs broadcast from the Fox channel? Are we supposed to miss those too?
Reviewed Dec. 26, 2014
Fox News is an important part of my daily life. When I called Dish to complain they offered a five dollar discount for six months! What a joke. It is bad enough that they force me to buy 250 channel - 240 of which I never watch just to get the few that matter to me. Bring back Fox or I am gone.
Reviewed Dec. 26, 2014
I have been a customer of DISH long enough that I am no longer under contract. When I signed up with DISH, CBS and FOX were part of their channel lineup. That is not the case now, yet my monthly rate is still the same. A good percentage of what I watch was on those channels. DISH needs to find a way to get these channels back soon, or lose a long-term customer.
Reviewed Dec. 26, 2014
First CNN and now Fox News. DISH Network removes Fox News and blames Fox for it?!? That’s shameful! Unconscionable! Unethical! (Bleep) Poor for those of us where one of the primary reasons for signing up with DISH in the first place was that they had Fox News. Well, that can be remedied. There are a number of other good alternatives where you don’t have to suffer with DISH’s on-again/off-again programming, and fight with them over their 20% to 25% annual fee increases, and where their program guides at least have the correct program, and where their equipment doesn’t crash, burn and have to be replaced every year or so.
And while we’re at it, here’s what you get (aka don’t get) for DISH’s 200+ channel “TV” package. Our “My Channel” guide has 479 listings. Oooh! That sounds like a lot! Well, take a look… Sirius/CD/radio - not TV 135 listings/channels, VOD/Movie - extra $$ 101, Sports - extra $$ 68, Shopping 26, Adult ** - extra $$ 22, Spanish 17, DISH programming notices 10, Duplicates: 20 or so. Total 399. That leaves 80 channels to select from - the vast majority of which are of virtually no interest to us. Oh, yes. DISH does offer special teaser programs every now and then like the Hallmark Channel. But, of course, you have to BUY them for extra $$ if you want to keep them. Well, if DISH wants to talk about buying, here’s one for them. BYE DISH! We’re sick and tired of dealing with a low-class operation like you.
Reviewed Dec. 25, 2014
I pay $111 per month for the Dish package that gave me the channels I want to watch and MANY that I do not want to see. They have chosen to remove the channels I WANT, and give me recommendations for other channels I can watch instead. If I had wanted to see the other programs, I would have watched them instead of Fox. If FOX is not restored, I WILL be gone to Direct and will not be back--- this is your last chance to keep a LONGTIME customer.
Reviewed Dec. 25, 2014
I have been a Dish customer for 15 years and loyalty goes two ways. Why are your customers used as pawns? I resent your actions. I will switch to Direct if I don't have Fox News back by Monday. Dollars seem to be more important than customer satisfaction.
Reviewed Dec. 25, 2014
You would think that 2 corporations as FOX and DISH could get their act together and realize that blacking out the programming that we the subscribers pay for should not be interrupted as THEY cannot reach an agreement! GROW up boys! Arm wrestle each other to determine a winner.....beat on your chests.....do whatever needs to be done to get FOX back on! This is ridiculous!!!
Reviewed Dec. 25, 2014
If Dish doesn't put Fox back on the air within one week I will switch to DirecTV. Have been Dish customer for several years and pay over $150/mo. They can drop MSLSD if they want but I watch Fox News exclusively. I miss you O'Reilly and Megan!
Reviewed Dec. 25, 2014
We get our news from Fox and only Fox. If Fox isn't back on next week, we start our switch to DirecTV.
Reviewed Dec. 25, 2014
Dish network is at it again. One of the few reasons to have their crappy service is the Fox News Network and a few movie stations. If this bad attempt on Dish isn't resolved be my next monthly payment I will drop them. An NO Glenn Beck isn't acceptable as a replacement. If I want to watch a used car salesman make an ass of himself I will go to one of my many local dealerships.
Reviewed Dec. 25, 2014
We live on an island off the coast of Maine. The only possible way to receive subscriber TV is via satellite feed. We have been satisfied Dish customers for many years. But, out of a roster of useless "info and entertainment" channels, Fox news channels are pretty much the only thing we watch. Without those options, Dish is worthless to us.
It is not a small matter for us, on an island accessible only by ferry or private boat, to switch to DirecTV. It takes forever just to set up an appointment, and often it takes 4 or 5 appointments before a technician actually shows up. (not to mention the huge up-charge for coming to an island.) If this dispute isn't settled, we are probably looking at a month and many $$$ before we could be connected to DirecTV. Rather just see it back on our Dish guide again!!!! Soon!!!
Reviewed Dec. 25, 2014
Dish pulled the plug on fox news channels, but did not see my bill go down and when I called them they did not seem to care. Well pulling the plug on them.
Reviewed Dec. 25, 2014
A year and a half ago, we chose a specific Dish program package to watch the only 2 channels we EVER watch -- Fox News and HGTV, and it costs us over $100 a month. Without warning, FOX News disappeared from Dish. I want a 50% reduction in the charges, or we will drop Dish and go with one of the several other alternatives. I don't expect an 'early termination' fee, either. If I'm not getting what I am paying for, let's call it quits. I am so tired of paying for all the ridiculous programming that we have NO interest in -- and then they remove half of the only programming we care about.
Reviewed Dec. 25, 2014
It was nearly impossible to discontinue their lousy service and then they charge us to get their own equipment back. They change their rates at their own discretion and take forever to resolve issues. We played for and mailed their boxes back a month ago and today they are still trying to bill us! Crooks and rip-offs! I now use DirecTV.
Reviewed Dec. 25, 2014
I received an automated call from Dish that stated I had to return rented equipment in a timely manner or my credit card would be charged. There should be no reason for me to return equipment! Even though I have two receivers, both work fine and I never generated a service call or a transaction that would warrant me to return anything. The first tech I spoke with said it was just a "disclaimer call" and should be disregarded. After pleading with her to look further because the message was very specific, she agreed an error had been made. I asked to be transferred to a manager in the U.S. which took 20 min. Amanda (manager in US) also agreed that an agent made an error and that she was going to forward some sort of letter or memo to the powers that be that would correct the problem. This she stated would take 72 hours. I received another automated message from Dish again looking for equipment. Called Dish again and spoke with Juana. She said the efforts Amanda put forth never went through. Great. Juana stated that she would put it through to the appropriate investigatory party for their review and action. She couldn't tell me who the party/ies or department was only that it would take until Friday before I find out if anything has been settled.
In the mean time, Dish can charge my credit card for equipment I am not responsible for. As sophisticated as Dish is, you'd think this type of problem would be an easy fix. I guess not. I'm not only very concerned. I am very disappointed. Also if I had known that Dish could change the programming I am signed up for without giving me the option switch providers, I would have chosen a different provider.
Reviewed Dec. 25, 2014
Your inability to reach an agreement with Fox News has denied me the opportunity of watching any of their programming through the Christmas week. I have paid extra for Fox, which is what I watch the most. If this is not resolved and Fox is not returned to Dish I will be cancelling my subscription and signing up with Direct!
Reviewed Dec. 25, 2014
Dish Network's at it again! Dropping another major watched channel, Fox News and a few others. I'm medically retired so I've got a lot of time on my hands, so watching TV is a big part of my life. Turner Classic Movie channel is one of my favorite channels to watch, as I love the old time B & W movies, and also Court TV was dropped on top of the 3 major channels that carry the latest trials. Then discusses cases... was right in the televised court case, Jodi Arias/Travis Alexander murder case. The channels were gone... and it took several weeks before Dish Network came to their senses and paid their bills and now they're doing again! Bottomline, they want MORE MONEY! My New Year's resolution... more DISH NW and keep drinking!
Reviewed Dec. 25, 2014
To me it is hard to criticize either Fox or Dish. However, these people make large salaries and should be able to come to an agreement without putting the hard working consumer on the losing side. I am going to be patient for 72 more hours and make a decision to drop Dish! Sorry, someone has to suffer and the money I spend with Dish seems to be going unnoticed.
DISH Network Company Information
- Company Name:
- DISH
- Year Founded:
- 1980
- Address:
- 9601 S Meridian Blvd.
- City:
- Englewood
- State/Province:
- CO
- Postal Code:
- 80112
- Country:
- United States
- Website:
- www.dish.com