DISH Network Reviews

Well, I get credit check and she gets back on and tells me there is an outstanding bill with someone that matches a piece of my info. Ex she gave is could be a relative that did not pay bill or someone that lived at address before me. But she tells me it is not me so I ask if it is something I can just take care of so I can get service, she tells me no because it is not me. What a joke this place is and I'm glad that their way of doing business came out so quick before I did get into contract with them. I would not recommend anyone get DISH. I have read hundreds of reviews about them now and not one of is good. Thank you for your time.

I signed up with Dish Network for the regular contract period during that time I got married. My spouse had Dish as well. We called the Network to see if they would combine our service, they would not. We got transferred four times, with no resolution. My husband cancelled his service, I placed mine on hold. During the hold period, they kept charging me. I spent HOURS on the phone with them to get this resolved. I finally paid the charges that I did NOT incur and paid a cancellation fee. They still sent me another bill after all of this occurred. I finally got a specialist from the United States, she was great. She told me that they have call centers all over the world including Mexico, India, etc. Finally I got this resolved... I will never, ever use this company again.

I was a DISH Customer for over 4 years, no contract. During those years, service was reduced for 1 month at my request. I did not have any service disconnects. I moved in December of 2014, requested the DISH service be installed at my new address. When the installer arrived, he told me my old receiver wouldn't work, that I would need a new receiver. I owned my old receiver. He told me there were no replacement receivers available, that I could purchase nor would I be given any credits for my old receiver. I had to upgrade to the new receiver. Before he installed the receiver, I had to talk to a customer service rep and tell them I was approving the installation of the new, upgraded receiver. The rep also confirmed I would now have to pay extra monthly.

Dish network allowed some scammers hack my account and order dishes and programs without my knowledge. I called Dish network several times, changed my login info and pin number and again the scammer hacked it and changed it. This happened several times and I believe all these are someone from inside Dish network. Last few times I called the customer service, they didn't even discuss my account problems with me because the pin number I have is not the one they have - the scammer changed it. All these went for several months while my account is being charged hundreds of dollars each month. Finally they disconnected the service and I end up with a bill for over $700. While I tried to resolve this issue with Dish network, few weeks later I received a phone call from a bill collector for these charges. At this point I had no other choice but pay the huge bill because I don't want to ruin my credit.

For the last three months my Dish bill has gone up. I argue with the people on Dish end. They assure me my bill is back down to what it was suppose to be that we agreed on and then I get another bill for much more and have to argue with them all over again. I paid my bill last week, on May 28th the full amount of 120.00 and now on 6/04/15 I get another bill from them that my bill is 150.00. I went thru 4 people on the phone, the 'supervisor' ** hung up on me. Then I get on the computer and get another girl who seems to be carrying on several different conversations at once.

I purchased a portable "Tailgater" satellite dish and receiver by "Dish Network" today from a local Camping World dealer. After installing the dish it failed the 'switch' tests so I pack it up to take it back. While packing it I find a Quick Reference guide with someone's notes written all over it. I also read that 50' of RG6 cable was included but my dish had none. I assumed the dish was either a defective unit that got back into the store stock or a remanufactured unit put in the wrong box. I take it back and they gladly replace with another unit. The pleasant young lady even went so far as to go into their warehouse to retrieve one that could not have been tampered with. I return to the RV and make the connections and all goes well until I call Dish to activate the receiver.

I just moved to Florida from New York and having the worst experience dealing with Cable companies. They do not have service in my area or they are charging me ridiculous setup fees. I placed an order with Dish. I like what they had to offer with their Italian package. They advertise free installation and setup but when you call them it is a different story. You have to qualified for it by checking your credit and if your credit score is not over 800 you pay fees to install that ends being more than your cable is once a month. They also offer all this free channels and other services for three months and if you do not cancel them before the 3 months is up you will be charged.

They offered me 12,500 Southwest Airline miles and told me that I could use an XBox as a receiver. Both are completely and totally untrue. They won't honor the airline miles offer and an XBox cannot be used as a receiver. Both "in your face" flagrant lies followed by this fact: Once you sign up, there is no review period - you are in a contract with no review or trial period for two years. Don't mess with these folks. They have made it very clear that "that's how they roll - tough luck, fool!"

I ordered service from ** with the prices guaranteed until transfer to internet dept ** where prices changed. Would not provide internet service, had to deal with second party. Decided to cancel, talked to 5 different people 110 minutes later I hope the account was canceled. Transparency & honesty doesn't seem to be with this business.

We cancelled DirecTV because we didn't get what we were promised and the customer service people were rude and the one didn't care if we cancelled or not. Now with DISH after we had it installed, I have had nothing but trouble with the computer. I have to unplug it everyday and plug it back in for it to work and I never had to do that before. I had to reboot once in a great, great, great while but not everyday.

The company overcharged my bill. I have had the service for less than 45 days and my bills equaled over $400. When I first called the company, the service rep seemed hesitant to help me. I said that I wanted to speak with her supervisor. The supervisor was helpful and refunded some of my money. My concern is their dishonest practices in getting a customer to sign a 2 year contract when they don't hold up to their side of the contract. They make promises and don't keep them. I would like to find a way out of my contract without paying the $200 disconnection fee. Is that even legal?

I've been with Dish Network since January 2012. Up until this year, I have been somewhat satisfied with Dish. I came to realization that Dish doesn't have my best interest. They are out to make a buck claiming they have the best service. Right!!! They don't. I'm getting fast internet, phone and cable with DVR for less than what they're charging me. I called to cancel my services and they tell go on to tell me just downgrade to a cheaper package. I told them to just do what I asked them to. It's been about 10-15 days since I cancelled and have yet to receive any boxes to return their items. I saw in recent post that the customer was charged restocking fee. Well all I will say about any fees they want to charge, they can go ahead and do so, I'll just have it removed from my credit. I paid them enough in fees already. Especially since I'm not in a contract anymore.

We experienced problems with our receiver in May 2015. After attempts were made over the phone, a service technician was sent to our home on a Sunday night. The technician changed our satellite dish, then came in and changed our receiver. We still did not have reception, so he rewired from the dish to our home, we then had reception. When the bill was received, Dish Network charged us for an HD Receiver for a partial month and a full month. We did not ask to be upgraded to HD. We do not have an HD TV, so why would we want an HD receiver.

I originally switched to satellite due to poor service with cable. At first, DISH Network proved me right. No matter what weather or circumstances, I never lost service for more than a few minutes on rare occasions. Kudos to the days that no longer exist. As of May 2015, DISH claims we must update the boxes or lose service. Since the update, I lose service almost everyday between the hours of 1-4. Typically in and out and in and out. This NEVER AND I MEAN NEVER, happened before. In addition, the evening programs now go out for long periods of time. I'm not sure what money-making scheme took place in this "update" but I do know I'm very close to changing. Shame on you, DISH Network.

I called into the customer support line and tried to cancel some services on my bill that I did not know what they were. I found out that I had an "additional" receiver in my home. I was asked to differentiate between receivers. I gave them one of the receivers but that did not seem to alleviate the problem. I had to find the other receiver that I had no idea was even in my home. I asked for a technician to come out and sort things out since I had been paying for a "protection plan" and was told one could not be sent to determine which receiver was connected to which Joey. I asked for a supervisor and was connected to ** (ID: **) and was told the same thing. I will be leaving DISH for DirecTV. This coupled with the Fox News fiasco has me pining for a company that wants my business.

One year ago, I called to set up Dish and explained that I would be moving in one year. Unknown to me, when the installer came and had me sign for the installation, I signed a 2 year contract. Now they have raised the rates to more than 30% and I'm stuck in this contract for another 11 months. Bad business practices!!!

When we first signed up with Dish, apparently there was no option to get a package that wasn't a lie. I asked the CSR for a package that wouldn't go up. She said that's what I was getting. But one year later, today, it went up $30. She tried to offer me many "free" channels, but I asked her which ones would "kick-in" later, and I told her I want a package and a price I can get used to paying, and not have it go up. She lied blatantly. Now, in order to leave Dish, I'd owe them $200 plus dollars. We have two boxes, and I'm going to get rid of mine, and keep my father's at a very reduced service.

be. I asked what I would need to do to cancel the service at that time they wanted $391.

Unlike cable, phone and FiOS installers, DISH installers were not welcome in my apartment buildings because they did poor job, they destroyed Landlord's property, they never removed the old dish, and they installed the dish where-ever they want to. I have a six-unit apartment building with flat roof. There are 10 dishes. Two on chimney brick wall. One dish fell on roof floor and pulled two pieces of bricks out of the chimney. Chimney leaks, dish on the 40' tall roof is a great danger if it falls.

An account was set up in my elderly mother's name for my disabled brother who unexpectedly passed away. DISH refused to wave the fee and charged my mother $440 after telling me that we would either have to pay the fee or find someone to take over the account! Talk about a bunch of rip off artists. They then proceeded to charge $10 per box for "restocking fee". I will never work with them again and I will tell everyone I know what a bunch of jerks they are!

I have requested over five times verbal and in writing that my Hopper has not worked since it was installed. Though I keep getting the monthly charge I have never been able to use it. I have written customer contacted supervisors etc. I plan to leave DISH when my contract ends in August. However, I have been paying for 2 years for something I cannot use. I believe I should be refunded.

DISH sold me on an internet and television bundle. I had problems with the remotes. Channels would skip and go to other channels without anyone touching the remote. I kept losing data on my internet and had to buy extra on more than one occasion until I found out they were selling me data and not applying it to my account. Then upon having the services removed with 3 months remaining they charged me to take out my service and charged me $30 a month for television. $17.50 for internet for the 3 months left even though there was a breach of contract on their part. Was told I would receive boxes to mail in equipment or be charge monthly for not returning the equipment. Come to find out after not receiving any boxes that they never had removed services and was continuing to charge me monthly. Do not I repeat do not go with any DISH products or you will be sorry I can assure you of that. They will lie to you!

I went to cancel my DISH account today, and found out that I was going to be charged $70 for an early cancellation fee even though I have had the account for 30 months. But because I added a TV my contract was extended another 24 months without anyone telling me. When I complained they sent my call to "The Office of the President." That was the biggest scam of all. A very polite woman came on to tell me that there was no way in hell that the early termination fee was going to be waived, because they have my signature on a piece of paper from the install of the additional box. And then she kindly informed me that there will be a $10 charge per returned box. It's a shame. I love everything about DISH, but their customer service. I will never be doing business again with them.

We called to discontinue our service with DISH due to poor reception and constantly losing signal. We were told we would have to pay $220.00 early deactivation. After it was all said and done the representative said all we would have to pay would be $3.57 due to payments already made and no more money could be deducted from our checking account since our service was discontinued and we would receive a bill in the mail. After seeing the bill it was totally different than what we were told. I called customer service and after talking to 3 representatives they took $25.00 off the bill and said the money would be taken out of our checking account. This was our 2nd and last time to ever do business with DISH Network and I highly recommend using another carrier.

My acct was debited 360$ that caused me to have a overdraft. They say I authorized it, even using it to see if I qualified for the discounts. I was told it was not be deducted, and it was. The representative told me it would be credited back to my acct, yes to DISH Network, but not my debit card is what I found out. Had the same problem with DirecTV. I disputed this with an affidavit and still no results of getting my money back.

Customer service people were TRYING to be helpful. Patient, kind, clear. They were just doing their jobs. BUT, DISH is so HORRIBLE that their hands were tied. Months of frustration... I won't go into it. Just Don't Sign Up! I terminated contract early, and so they couldn't take $$ from my acct, terminated my credit card used in the initial contract transaction.

Every month they want to raise my bill. I have been when DISH Network for 6 years. I recently went without cable and they still were charging me for the full month. I call again to needed help been the remote I have won't program. She tell me "Oh we will send it to you in the mail." "Ok really because I have one that is perfectly fine I just can't get it to work. Will you please send someone out to help me?" I have tried to program it as well as my husband. Can't wait until I can go with a better company that care about their customers instead of just taking my money!!!

Please do not get DISH. This was by far one of the worst decisions of my life. They trap you in a contract that you will end up having to pay almost 500 dollars if you want to cancel the service for any reason. If you call customer service to try and cancel they will try to keep you in the contract and tell you there is nothing they can do for you. They will charge your account no matter what you do and will not refund you your money. The technician that comes out does not give you a chance to read the contract to see what it says. This is no way out of it no matter what you do. You are stuck with them for 2 years or you will have to pay this insane amount of money. They are the worst!!! Please save yourself the hassle.

taken out of her account. My question is what is this for & who ok it? Answer soon.

My mother in law is a 75 year old woman who needed to move from her home to a neighboring state. The Dish people came in to hook it up but got no signal. They put her account on hold for 2 years. They then sent her remaining year of said contract to collections. Not wanting to hurt her credit she paid $311.00 for NO SERVICE for the last 2 years. They are still calling her wanting more money.

I've had Dish for a year and a half, and I saw advertised on dish.com (their "official website"), that America's top 200 (which is what I have) was normally $44.99. I pay $74.99. I called Dish and they wouldn't give me the advertised price on their website of $44.99, which I knew they wouldn't, but that website now says, "This webpage is not available". Hmm, BUSTED!

Issue resolved. I am charging my tenants for damage caused by DISH network. This should prevent them from using DISH network.

My husband and I used Dish services because our last home was not in the area where Comcast serves. We started our contract in Jan of 2013 knowing that it was a two year contract and we were willing to deal with that. We moved to another house and transferred our satellite along with us. A few months later we upgraded to HD and was NOT told that that this was starting our two year contract over; otherwise we would have chosen to pass on it. We have the contract from the first installment but never received one when we did the upgrade. So when our two year contract was up in Jan of 2015 we called to cancel our service because Comcast was available to our home. They then informed us that our contract was not up and there was a fee of $200 something dollars to cancel. My husband talked with multiple people just going up the chain of managers and they refused to honor our first contract.

Called Dish today only to get info on services and what they have to offer. The rep begin to answer my questions indirectly. I specifically explain that I wasn't buying any services today, I just want info. The rep stated in order to give me quotes she will have to run my credit and I was thinking really. Anyway she proceeded after all that she states I'm approved and only have to pay $63. I said "Ma'am I'm not getting service today. Again I'm only calling about what you have to offer." She was very very very rude. After all that then she tells me if I didn't get the services today when I call back they would have to run my credit again. On top of that saying to me on numerous occasion "What's the problem? You don't have the money?" Which was not the issue. I still would like to speak with someone in authority that was not good customer service, and I only told a small portion of that conversation.

They have lied to me and basically called me a liar. I called Dish on Feb the 6th around 4 to 5 pm ask them if they would work with me because I was moving and it will take me 2 to 3 months to get straighten out. They said yes they would. Then they sent a box to send the equipment back then took 430 dollars out of my account without permission. They basically called me a liar stating I DID not put my account on pause and they told my daughter the same thing. And now I'M calling a attorney back Thursday morning because they have me evicted from my home from taking that money out of my account. And I will tell everyone not to mess with Dish network ever that they will lie, take money from your account without permission and put you in a bad situation.

The short and sweet of it: Got Dish Internet a couple years ago. Noticed last summer into fall that bandwidth was less than 10% of advertised speed from around noon until about 1 or 2 in the morning. Complained and complained and complained. It took countless calls and 3 visits from field techs until a field manager (to whom I will be eternally grateful for honesty and candor) told me that "Dish is just overselling it's ability to provide the service is why it's so slow". I called "foul!" and was then directed by complaint department to fine print in contract that states they don't guarantee any speed at all. $100 a month for the highest tier of internet service for this.

I had a Dish Receiver installed recently and while the installer was here he sold me a Polk sound bar and sub woofer with the explicit understanding that I could return it without a hassle if I decided I did not like the system in the near future. He lied and said the return would be easy with no problems. When he gave me the system it did not come with any boxes as he carried the system in a padded sleeve. When I decided to return the system two days later I was told by Dish that the boxes were not available and that I had to make my own boxes.

I am in a bad situation right now. I'm going through a painful divorce. Money is tight and my nerves are shot. I spoke with a salesman about DISH. He asked me what my must-have channels were. I told him MeTv is a must-have along with Hallmark, SYFY, HGTV and BBC. He told me he had the perfect package for me. He said it would give me all my must-have's and more. I signed up. My install was 2 days ago. I did not get the channels I wanted. The only ones I received were HGTV and SYFY. They don't even have MeTV to offer in any package.

We moved and called DISH to cancel our service. They give us this high pressure pitch to continue to leave our account open, continue paying them $5-10/ month and then resume service with them after we moved. After saying "no" at least 3 times, they said I'd have to ship them back their equipment (which was obsolete). In shipping equipment they would mail to us within a certain time frame. They also said that if we didn't we would be charged $130. No shipping equipment came and after we had already moved we get a notice from a collection agency threatening legal action if we don't pay them $130.

Back in January 2015 I was having some issues with my DISH receiver. So I called DISH Tech to resolve the problem and come to find out they didn't know the problem on why my receiver not contacting to the satellite. Later on the day I figure the problem. I just had to press the swap button on my remote and boom it's on. So the DISH Tech says "Will send you a new receiver just to be on the safe side." A month goes by and no receiver. So I figure they didn't need to send me one because my old one still works. Until May 15 2015 I notice my bill was over $600, so I called and see why so high. When talking to the DISH customer service rep they stated that they are charging me the old receiver because I haven't sent it in. So I explain to them I never sent it in because I never received the new one to replace the old one.

I was sold how much better Dish Network was but I recorded three movies. One had poor quality. The other movie only played half before delayed. The last movie won't let me fast forward so I have to watch ads. Very disappointed especially since I was told it was so much more superior.

Signed up for service, account hit for 460.65$, when I asked why, I was told sub-par credit and had to purchase equipment. Never checked before I signed and took money without warning. Cancelled and they asked for equipment to be returned, complied and got no refund - just a bill for 420$. Called and was told that I was only charged 10$ a month for early cancellation. Lying, thieving **. Hope they all have great personal tragedies in their family and life!! Lying, thieving, scumbags!!!

I signed up for DISH July 1, 2013 and got their so-called triple play. On July 1, 2014 I cancelled the service for a few reasons. One was the outages all the time and secondly our cable company offered to pay up to $500 in early termination fees. I contacted DISH several times regarding the bill. I asked for the total bill and received a bill for $260. I called them up and asked them if this bill was for everything -- phone, internet and television -- and was told, "Yes."

In my opinion Dish customer service lies just to sell the service. Their inter-communication is almost non-existent and what little there is is not accurate. Very unprofessional.

Have been a customer with Dish Network many years. Decided to disconnect my service, they charging me a restocking fee of 11.50 for sending THEIR equipment back to them. Not shipping, but restocking. It's their equipment, used their service I paid for, for over 10 years leased THEIR equipment not mine, was never purchased and then they charge a RESTOCKING fee! I paid it, but shouldn't have. If you want your equipment back why should I have to pay you to take it back?! RIDICULOUS & very disappointed in Dish network. They were a good company with good TV service for the most part, but I think charging a fee to send back equipment they OWN is a little ridiculous. Think if they want it back they should send the required boxes, pay the shipping (they do) and NOT CHARGE A RESTOCKING FEE. They want the equipment back so why should I pay a restocking fee?! Disappointed in Dish!

DISH has the absolute WORST customer service ever! I had to cancel my service with them because they were going to make me wait 6 weeks at new house with NO service because they are short handed and could not get a technician to new address for at least 6 weeks. As far as I'm concerned, THEY BROKE the contract... NOT ME... but, they still charged my account for the $260 cancellation fee. I tried disputing the fee and keep getting transferred from one "non-English" speaking rep to another and keep getting the same story that they did not break the contract because service is available at the new address and me having to wait 6 weeks with no service is not a violation of the contract.... That may be so, but that is not acceptable to me.

We have used DISH network for several years now - no problems until this year (2015). We used to receive channel 419 for ALL available programming (want to watch Bay Area sports events, especially SF Giants), but now whenever any Bay Area game goes "live" the broadcast is blocked. We even added a "special sports package" because DISH claimed we had to add that package (never had to before) in order to receive those sporting events. It didn't work, at all! We pay over $200/month for our DISH programming and it is absurd that we cannot receive channel broadcasts for a channel we are specifically paying for! DISH does not allow for resolution to THEIR problem, all they do is redirect us to sales staff who try to upsell us to an even more expensive package - which I am fairly certain would still fail - and even if it DID succeed in broadcasting that ONE channel, the price would be prohibitive. Beware consumers!

I called to reschedule my installation only. They would not just reschedule they said they had to redo my contract. I told them I did not want a new contract but they said I had to, so I told them the only way I would do a new contract is if EVERYTHING stayed exactly the same. I was assured it would be exactly the same. Come to find out it was not the same and when I went to the manager he said EVERYTHING only meant what they determined was EVERYTHING. I kept going up the chain and everyone said the same thing EVERYTHING did not really mean EVERYTHING, so I got screwed out of $300. Their top guy even told me he did not know why they had to write a new contract. I believe it was to get the person I talked to a commission.

First got service, couldn't get most HD channels. After a month of being told the HDMI jumper was bad and I needed to go buy a new one myself, I finally got ugly enough to get a service tech out here. He found a bad box. No compensation for a month of half channels. Now I can't get the premium channels I am due for my first 3 months. The guide doesn't list any premium or music channels. They simply aren't there. When I call and complain, they answer by emailing me a copy of my contract. Wish some branch of the government would act on this or Dish would go bankrupt. I'd love to go back to DirecTV.

I cancelled DISH Network last November. I returned all of the required items excluding one outdated obsolete receiver. I had contacted a DISH representative who said...don't worry...just send us the one receiver. I sent them the receiver...the 2 remote controls...and I had someone climb onto my roof to get the satellite dish back to them. Now...6 months later...I get a call that they want the obsolete receiver back or I will be billed $199.99. I am ABSOLUTELY FURIOUS at this fraudulent company. Of course I don't have that stupid receiver anymore...or their box. They know this and they are holding me responsible and threatening to charge me this obscene charge after 6 months. Shame on DISH.

I had Dish Network connected an HDMI joiner along with a blu-ray player and from there to an Epson HD projector. One day, nothing worked. After a lot of troubleshooting, I finally found that the HDMI joiner was dead AND the Dish box HDMI port was dead. I could still connect the Dish box to an old TV via RCA cables. I had Dish replace the box but I didn't get another HDMI joiner. I only had one HDMI port on the projector, so I would then swap the cable between the Dish box and the blu-ray player depending on what I was watching.

200 channels and nothing to watch, and the bill kept creeping up. Up late watching a news channel and there was an ad promoting one of Dish's ** channels, which offends me. We were already not watching much other than network and our equipment needed upgrading, so we decided to cancel rather than deal with an installer in our home. We were sweet-talked into staying for nearly half the rate (why weren't we paying that right along?). The installer had wet feet and was rude about removing his shoes.

Dish was installed on 05/02/15 at my house. On that following Monday 05/04/15 I check my bank account and was charged for Smart Sound (a sound bar) $349.00. This was taken out of my account without my permission. When I called into Dish I was told the technician installed this. I told them I did not have a sound bar and wanted this charge refunded back into my account. I was given the run around by several people. It was even suggested to me that they would refund 200.00 leaving me with the 149.00 balance (for something I never received???).

Upon signing up with Dish, I was given a 30 day (prepaid) trial basis with Dish, before entering a contract with them. Unsatisfied with headache after headache, I cancelled at 3 weeks in. Now I'm being hit with an early termination fee, plus, they are now denying any such grace periods, nor are they willing to review my recorded phone call to confirm the incident. Very rude, and unprofessional. So sad...

DISH SUCKS!!!! They only had a certain number of channels that were truly HD. Their excuse was "those channels don't come in HD to begin with so we can't make them HD"... even though I had an HD receiver. What a lame ass excuse! As soon as I switched to Charter ALL of my channels were HD!!! They also kept raising my prices and said they have no way to lower it... but as soon as I called to cancel they told me they could lower my bill by $20 a month for 10 months. When I said no to that they said $40 lower a month for 12 months..... WHERE WERE THESE OFFERS WHEN I ASKED FOR THEM!? Screw you DISH! Never coming back!

I thought their ad sounded good so I tried it. After the installer left I was checking out the channels and found that I didn't have any local channels or ABC, NBC or CBS so I cancelled the service after 1 hour service. I knew I would be penalized, but $739.82 charged to my credit card that's not right. They first told me they refunded some of my money. I asked when could I expect it on my card. Then they told me they could not refund because my account balance was 0. Very bad business.

I will NEVER trust DISH TV again. Started service in February & told early termination of 2 year contract would cost $10 for any remaining months. Upon an unexpected move, I cancelled -- charge is now $20 a month. Rep ** said to give him 72 hours to investigate my dispute. 10 days later, I've heard nothing and cannot reach anyone. I was "played" all the way. Disappointed... Wish I had checked your site first.

After the "free" services, I ended up paying about $400 for one month and the rest of the time, since I cannot pay two bills per month, my service is disconnected. The cycle is: On the 1st of the month, I pay so I can have service until the 23rd. Then, it's disconnected again. It's reconnected on the 1st. The reconnection fees are killing me! Last month I was told the date is the 21st; this month it is back to the 23rd. Despite efforts to contact someone who is not a customer service agent, I have not received any reply except being told there was a large amount of e-mail that needed to be addressed. That was back in November - 7 months ago! I also do not receive any contact after leaving messages with the customer feedback survey.

This is the worst company EVER! They lied to us from the get go! We were told we would get a 25 gift card for signing up with Dish. They want to charge us 95 for a service charge! Charter never did that in the 8 years I had service! Hell, my bill's 97!

DO NOT contract with those thieves. Every word that comes out of their mouth is a lie. I did not get any of the offers they promised. They have been overcharging me left & right since the day I signed up with them. I already have an account in NJ and just opened an extension in FL. They want to charge me $480 termination fee anyway. They promised $50 visa card.... till this day, I still did not receive them. Their contract is 2 years. The discounted price is only for one year then you get hit with an extra $40 per month - They are the WORST!!! You should get zap for a one-time fee of $349.00 with NO ongoing monthly fees ever. You get 700 channels for life.

I gave authorization for my old roommate to make minor changes to programming when I got married and moved out. He called and asked to have a cable box placed into his bedroom. Dish changed the terms of service placing "Me" under a "New 2 Year Contract". When the old roommate could not make the payment the service was disconnected. I then was charged an early termination fee of 320.00 on a credit card they first, should have had no record of, and 2nd definitely had authorization to charge.

Dish Network did not inform me of data limits until I ran out of data. They then told me I could buy more data at the rate of $10 per gig. That only lasted less than one day. In past months my data ran out about one week before rollover, but this month I ran out after only 7 days. There was no different activity than before. They informed me that they had no way to tell where the data was used and I was just out of luck. Upon asking for a supervisor I was given 2 free gigs of data which lasted a day and a half. No way to find out where and why. I'm so angry with them and disgusted I had to reach out and tell.

One of the most outrageous television company's out there! Customer service is horrible, waiting to speak to a manager over an hour and still no answer. No TV for three months and no tech sent. Representatives in the president's office can't help. Try to scare you with commitment fees to stay with them. I've called literally over 16 times in the past 3 weeks, leaving out how many times I've called since February, to have my service fixed! I've had no service since February and no has been able to fix my service, neither was anyone ever sent to help! They have been automatically withdrawing funds for the service but never followed up or actually fixed my problem.

Let me tell you a sad tell that started on September 2014… I was with Comcast and paying a very large amount for a bundled package until a little guy that was representing DISH TV came to my house. He tells me how he can save me large amounts of money if I switch to DISH TV and sign a two year contract. He tells me that DISH TV has great bundles that do phone, internet, and TV just like Comcast but better because they do not charge as much. Tells me how my bill will stay below $120.00 a month for the term of the two year contract.

Over 10 years customer, upgraded to "free hopper" if renew contract for 2 years. Okay, it added $12.00 a month to bill, not free. In the past 12 months my basic cable bill has increased from $32 to $59.99 a month without program changes by me. Twelve months ago my total bill was $49; today it is $80 and increasing again in 6 months. Hidden contract clause allows them to change programming, prices, and basically anything they want during contract period and charge cancellation fee of contract. So angry, what happened to Dish of 10 years ago where customer loyalty was valued and customer service a priority?

Everyone who has had a problem with Dish’s internet paying loads of money for an allowance that once you go over, Dish throttles your service causing it to go down to dial up speed. PLEASE PUT IN A CLASS ACTION SUIT!!! Dish "Guaranteed Service" is so Guaranteed.

We decided to discontinue our Dish service and go with CenturyLink to save money. My husband called to cancel our service, and the general attitude was, "well you've been a customer for so long...but oh well...and we'll need you to climb up on your roof and get the LNBF off the Dish." They really should mention BEFORE people sign up for service that this will be a required part of service cancellation. Had we known this, we NEVER would have signed up for Dish Network in the first place. We have had DirecTV before, and they never had us do anything like that. Our Dish is mounted on the roof of a two story house, and this is not a safe thing to be requiring your former customers to do.

I had a service with DISH Network back in 2009. As I moved I had to cancel my service and I paid all my bills and due. However after 5 years later I received a letter from AFNI (Collection Company) stating that I owe $41.31 to DISH network. I called DISH and ask them why I never received any bill although I paid the full amount. And following day I saw AFNI reported to my credit as collection account. I was so furious and frustrated (still I'm) and I called DISH again and ask them why they reported to my credit. They apologized and promised to remove it but no luck. As keep saying it will take 6-8 weeks. I don't even owe a penny to my credit card, however I have a collection account. It is completely injustice. I surprise how this companies are playing with ppl's credit. I don't know where to ask help. Worst service and the supervisor ** is the nastiest person I have ever met.

We left Dish for another company so we would have one bill and did a buy out program. Well Dish somehow got a hold of card information and took a 107.79 payment that neither me nor my husband authorized. When I called they claimed they didn't take it. Then after switching me to a few other people stated it was early termination. When checking my account there was no such charge on the Dish site. I gave them the option to refund or I would report it as fraud... Long story short we will be reporting it as fraud and get our money back hopefully. So glad we went to another company!

Dish has awful customer service. They're ignorant, rude and know nothing about the service other than collecting your information. I'm going to DirecTV or Comcast.

I let my grandson use my debit card to have his DISH Network installed for $1. He did not keep DISH for some reason and they charged my debit acct. $440 for equipment I was first told. I am a widow and live on a limited income. This placed my acct in the negative and also cost me an additional $25. I called and they gave me information and told me if I would send the equipment back they would put it back in my acct. Had him bring me the equipment and I returned it. When I called them back they told me I would not get my money back because it was going to early termination fees. Told them that was not what they told me. They have this clause on their installment agreement which reads they can charge the qualifying card at their option. Told me he signed the contact so get the money from him.

March 23, 2015 a DISH Network tech came to my home to replace 2 soon to be outdated receivers and dish. There were problems getting certain channels and satellites before she left. She claims it was due to a switch that she needed to install but she did not have one and it would have to be ordered. Total time she was here - 4 hours. April 7, 2015 the same tech returned with the switch needed. Still didn't fix my problem. She didn't know what else to do and told me I would have to call DISH Network back and request them to come back out again. Total time she was here - 2 1/2 hours. April 8, 2015 I call DISH Network to get yet another tech to come to my home. They gave me a date of May 3, 2015 was the EARLIEST someone could get there. They didn't want to hear that I have channels I cannot watch and sometime all channels. They didn't really seem to care.

Signed up for DISH and had constant issues with my box, they resent 2. Finally someone came with a new one. And they said up to 4 rooms, I only had 3 installed. The tech said just call when I'm ready for the 4th room. I called and they want 100$ for equipment and service charge which is not what I was told and then it was free installation and was charged for that. When I spoke to customer service they didn't care. Just said it was a 3rd party charge and to call them. Why did my info get sent to a 3rd party. I didn't give permission for my credit card info sent to other company's.

I noticed money being taken from my bank account from DISH. I had not had DISH service for the past year. I called DISH and was told I accepted their terms for reactivation in March 2014. I do not recall being told my account would be reactivated and requested a audio copy of that conversation. I was told I would have to subpoena that request. I was told in March 2014 that I would receive a 12 month special rate if I reactivated my account. I was charged $335 for three months of DISH service without being hooked up to a satellite dish or receiving any channels. I recorded my conversation inquiring on the reactivation. DISH has offered to reimburse me $97. Potential DISH subscriber beware.

I have been a DISH customer for over 10 years. About 3 years age, I got the DISH Sling so that I could watch my own TV channels and my recordings anywhere whenever I was out of town. I have called and called and talked and talked and had service people out numerous times and it has never worked well and still doesn't work. The DISH technical support has never been able to help me get DISH anywhere to work right. They have told me lie after lie. I believe that the bugs were never worked out of the system when I signed up for it, and I have been paying for the service that never works right as DISH tests it and works out the bugs in it.

DISH Network came to my house and broke my $3000 TV. I called them immediately when I came home from work and noticed the damage. They asked me to pay a professional to come inspect the damage. I paid $100 for an expert to assess the damage - his expert opinion was that DISH dropped my TV. DISH Network - after asking for me to pay a professional to assess the root cause of the damage - denied the claim even though the expert indicated DISH broke the TV. Had the TV for 5 years...never moved it in 5 years...DISH comes out and immediately TV is broken (I even provided pictures of connectors ripped out of the back of the TV). Furthermore, DISH never completed the installation of their service (they stated they would come back out after the initial visit and connect the internet to the set top box... They NEVER came back, leaving 1/2 of the functionality of the system not completed).

Got a credit alert that DISH had done a "hard" check on my credit. The subscriber was from Colorado. I have never lived in Colorado or ever visited there. DISH won't give me an answer as to why this was done.

The service was horrible and so was the customer service. They will trick you into putting your account on hold for 9 months when you try and cancel and will then go on to charge your account for service even if you are not getting it or you moved from that address. I chose to pay $250 for their equipment just so they could cancel my account and never contact me again.

DISH Network says I can reach him 24 seven 365 days a year, I cannot. I've tried all the numbers that they gave me on their website and personal contact. I have a recording of their representatives saying this...

There are 2 things in my life I will never do again. One is to buy a Kia car of any type and two, order Dish Network. First of all, it is very unreliable when there is a storm or inclement weather. Second, the fact that they constantly eliminate or cancel channels is so frustrating. But the straw that broke the camel's back is this. I was moving and I was able to put the Dish Network tv on pause for 9 months but the internet service I could not put it on pause status. I asked him could I transfer it to my son or someone else since I will be moving into a place that will not allow me to have the service. He said that "You signed the contract and so you are responsible..."

The DISH receiver at my summer home became obsolete during the winter months and DISH notified me monthly. I contacted them every month and they assured me they would send a technician out to replace it when the summer home was opened. I was told to call 3 days before arrival. I did exactly that. Now they are saying that no technician is needed and UPS will ship the new receiver in 7-10 days. We are just opening the summer home this weekend but will not return for one month. I immediately asked if the receiver could be shipped to another location so it wouldn't sit on the porch for a month. They said it was too late to stop shipping.... within 3-4 minutes during the same phone conversation??? Extremely poor customer service in addition to misinformation! I advise you to look for another option besides DISH.

I am very disappointed with DISH. I started with a 2 year commitment for approximately 25 per mn for 1st yr then 45 per mn for the 2nd. 1 1/2 yr in, 75.00! I am committed for 2 yrs and them for one. I do not remember being told that pricing could go up, like a balloon mortgage. They are dishonest and I would not recommend doing business with them. I will honor my commitment but will not renew with them. I will campaign my experience wherever and whenever I can.

Was a customer of Dish TV for over three years when they cut out channels we watched - we switched to a different provider that carried these channels. Put our notice in with Dish TV to send out our final bill and for boxes to send their equipment back to them. We paid our final bill and sent their equipment back to them. They sent us a bill to ship THEIR equipment back for $36. I called them and asked about this bill. I asked them if we hadn't sent their equipment back and kept it what would we owe? They told me $300. I told them that is why I sent their equipment back so I wouldn't owe them anything.

DISH network failed to notify me that they were not going to carry UFC186 and when contacted had no remorse. They failed to realize the preparation I put into having a viewing party. Their wars with pricing on channels such as Fox earlier this year are hurting their customers. I would simply seek other service but that is very difficult in my area. It is sad the lack of customer service from these large corporations these days.

I have had DISH for a while now and I keep losing channels with no notice or discount. Now I've lost the UFC pay per views. I believe that's the final straw. Tired of the Alabama monopolies.

They have the worst customer service. They do not stand by what they tell you. They continue to cut my cable off every month before the date I have to pay. They made me pay for changing the day and did not tell me that that was what I had to do. I'm just not happy and I've been with DISH for 2 years.

My Mother had Dish Network, she passed away on January 15, 2015. In order to get her affairs in order, I changed the name on the account to my own, expecting a final bill. When I called back to discontinue the service, I was informed that I had to disassemble their equipment and ship it in a box that they would send me. The box never arrived, but a larger bill came. I called again, I paid what I was told would give me a $0 balance and they shipped the empty box. I returned all equipment as per the instructions.

I cancelled all service on 4/4/15. Got email about a week later to not return receiver because it was obsolete. They said would send a packet to me for stuff that was to be returned. They said would get it within 3-5 days. Have never received it. Have called 3-4 times with same response- "you'll get it in 3-5 business days." Now they want "smart card" returned but NO smart card in receiver (#625). Now they say will charge me $50 for it; they owe me refund of over $75. They seem to be stalling and stonewalling me. I recommend you never do business with this company. I want me pro-rated refund!!!

I was very satisfied with Dish Network, until I moved from Belmont, CA. to San Mateo, a distance of some 2 miles. I ordered dish to move my service and re-install their equipment at my new address. When the technician arrived, he informed me that he could not get a signal and that he could not install the equipment. I was paid up in full and returned all their equipment and switched to Comcast. Dish is harassing me about paying for the rest of the term of my contract. I replied: get me a signal and I would be glad to continue with their service. They suggested I should move from my new apartment. Now, I am being continually harassed by collection agencies. I refuse to pay for a service that they cannot provide.

We decided to cancel our contract with Dish last October 2014 as the cost of the package we originally ordered seemed to creep up nearly every month. Also in October we returned the equipment in the box they provided and sent it by UPS Courier Service. By January 2015 it appeared they were still billing us for the same package even though we had cancelled it. It took several frustrating phone calls to eventually get through to them that we cancelled the service in October 2014. They said that we were still using their service to which I replied that it would be impossible because all of their equipment had been returned and we were using different TV provider.

Their signal for TV failed more often than it worked and they were always "working on it." I finally had to cancel my services due to moving from two deaths in the family and they continued to try to sell me crap instead of being respectful. I was charged $400 early termination for 7 months of contract not used. I will never use nor recommend them. Money is their only motivation not people.

We are happy with the resolved matter.

Having Dish and moving I sent my equipment in after moving… I called them and they sent me FedEx tags to return it. I packed it up and sent it in. Now I have a collection from them on my credit report. They did the same to my daughter. She had her tracking information handy and they retracted. Be advised, stay away from this company. It's rotten to the core.

During the CNN and Fox News outage we treated very poorly and never offered any reduction on the bill or premium programming. I am aware that the small print in the contract (that is never brought to the attention of a customer) allows them to do this. We returned the receiver and we're billed for the $60 early termination fee and a $10 restocking charge. I refused to pay the bill until DISH Network removed the metal dish and wiring from my property at their expense. DISH Network turned my account over for collection after two months without ever negotiating this in good faith. What in the DISH contract allows them to leave their property on my property without my approval? There is a disposal fee to get rid of the metal dish and I do not want to be advertising DISH Network with that thing on my roof. I would be happy to work out a monthly rental agreement with DISH for the space on my roof to store their property if they wish.

Dish keeps going out for no reason at all. Called customer service, they want to charge me $10 to send out a technician. Having tech problems for 2 yrs. GOING BACK TO CABLE!

I asked when I signed up was just lightning my TV was off and I had to sit there hearing an out ordering a fight for 15 mins. Then rep treated me like I can't read after EVERYTHING shut down. Amazon is looking great plus they say I owe $ just had THEM take it out on the 1st. B.S.

So I had Dish Network when I lived in Upstate NY. 1st of all anytime it rained or snowed I lost connection. Either my wife or I would have to go out periodically and brush the snow off the dish (not only an inconvenience but could also be dangerous). Any time I had a question their customer service would have no idea what to do so I just bounced around from manager to manager (oh let me get my supervisor) was always the answer. That all sounds awful enough but the worst is yet to come...over a year after I cancelled my service.

I am dealing with them right now. I have been a customer of theirs for about 3 years. I have my payments automatically withdrawn from my checking account. They took my March money but keep saying that they didn't receive it. Of course nobody called me; I found out when they shut off my account. I called them and explained that it was withdrawn from my account and they basically called me a liar. The lady kept saying "well it didn't get paid" after telling her at least 20 times (I'm serious) the explanation. So after about an hour they turned it back on.

DISH has been a frustrating and hassle from the beginning. I live with roommates and the owner of the property transferred to DISH for a lower cost only for us to find it wasn't worth the switch. Due to being stuck in a contract, we can't switch back. For ONE, DISH internal setup is completely outdated. I feel like I am working with a 90's Windows processor. Just purely slow making the simplest task a drag.

After disconnecting my services, I was told after my equipment was received I would get a final bill. I continued to make payments every month through my bank account unaware that my credit card on file had already been charged to satisfy my balance. After I called them 3 months later to complained about them not being authorized to take money from my credit card and the fact that they had been accepting monthly payments for three months from my bank account, they apologize and said they would issue me a check. Now I understand why they push so hard to have a credit card on file. If I had not checked my credit card statement, they would have gotten paid double and they would have never notified me. BAD BUSINESS!!! SHAME ON YOU DISH.

Dish lied to me when I called in to have service connected. Was having issues with service wanted to cancel. They said I would have to pay a early termination fee of $400. I wanted to know why since I had no contract. They said I signed a contract. I never signed a contract, I signed a work order. I tried 3 times to discontinue my service because I'm on disability and a fixed income. They would not work with me without having to pay $400. It got bad financial for me so I just discontinued service and sent back equipment. They were charging me little over $900. They just went into my account and took out $360 saying it was early termination fee. I did not authorize that. They said I verbally agreed to it. I never never verbally agreed to it. Now I have an overdraft in my account.

I am greatly disappointed in Dish's customer service and was shocked to learn that this company will not work with when your circumstances are out of your control. Due to my 94 year old failing health I have to relocate to Chicago. My mother resides in a high rise and the association does not allow satellites to be installed. So I am being penalized 200.00 for my mother's failing health! I was willing to pay something for termination but 200.00 is an excess. So this proves this company is a business that you should not deal with. A cold, callous, money hungry company and stay away from them. I was warned before I signed up so please do not make the same mistake. This is a bad company!

We have dish satellite service already. Thought we would get a discount. Tv ads say 10 dollars off if you already have satellite tv. Tv ad quotes 49 dollars. We are now paying 79 dollars - the same rate we paid through hughesnet, which we canceled because of poor customer service and our bill kept going up. I am very disappointed with dish. They promise you one thing in their ads, but you end up getting less. We ordered our satellite tv by phone, never got the 50. dollars gift card. Our bill for satellite tv and internet is over 180. Dollars and we don't even have movie channels. Very disappointed dish. There needs to be a class action suit filed against you for overcharging your customers. Waiting for inexpensive satellite and tv service out in the country that actually gives you what they advertise.

I ordered their service and was told to try it out and if I wasn't happy with the service I could cancel, but make sure I cancel after installation which I thought was weird. The service was installed and I absolutely hate it. I called less than a week of having the service because I was not happy with it. I was told I signed in a 2 years contract and I would have to pay $480 to cancel even though it wasn't my signature on the contract. This is the worse cable company ever. Please do not use them, their service sucks. They give you no time frame to try their services. You're instantly signed into a contract which is horrible.

Got their service and a few months later I had financial problems.. I called them to see what I could do and they said they could turn off service and pay 5.00 per month and when I came back my contract would start back where it had been stopped. But when I called back they said there were no discounts available and instead of the new customer amount I was paying of 31.00, I would have to pay 89.00 a month. I couldn't believe they were ripping me off like that. Talked to supervisor and he said he couldn't do anything about it... How can they rip me off like this? I was even given a 45.00 credit to pay for the 9 months so I would come back. I'm contacting the bbb because they really do look out for customers who have been scammed!!! You are a sorry company and I'm glad I went back to Direct.

Dish network is nothing but crooks. We called to cancel service within the first 6 hours. They said we would have to pay cancellation fees. I said "it would be $10 a month for each month not fulfilled." I said "it hasn't even been 24 hrs!" They lied about the hopper/dvr thing. I had gone to watch tv in the bedroom and couldn't. So gave it 3 days got tired of not being able to watch shows. We went back to Direct TV. No problems!! We should have never left but called today and turned dish to turn service off. They tried to tell me I had to pay all cancellation fees upfront. I said "no I don't, and you will not charge the card either because I cancelled it and will notify the bank to not allow any charges from Dish Network!" I said "you can mail me my final bill!" Somehow the cancellation fee went from $10 to $20 and you have to pay for the return of the equipment. Will never use or recommend Dish Network.

I've been with them for over 2 years, for what reason? Because I didn't feel like paying more installation fees. Needless to say, they do nothing but lie to you, hang up on you, put you on hold, you sit on the phone for HOURS at a time, they treat customers like they don't matter, they don't care about you AT ALL!!!!! My account was CLOSED WITHOUT MY PERMISSION AFTER OVER TWO YEARS OF SERVICE!!!! I received absolutely NO notifications, then when I called to find out what happened, they tried to restart my service. They couldn't because my equipment was now "obsolete" because they no longer provide service that isn't HD, (that was a huge lie too). Somehow they said I didn't pay my bill yet I had a credit on my account at the time of disconnect of the exact amount of my bill. (hmmmm weird right? Don't you think if I didn't pay my bill I wouldn't have a credit?)

I've never had a dish network account, nor will I ever. They got my name from my mother, an 80 y.o. woman when she couldn't get to customer rep. to understand her problem and wanted me to explain it to them. She had the account less than 90 days and was getting sound and a black screen no picture (worked fine with the DVD player). They were trying to charge her $100.00 to have a tech come out and look. She continued to pay her bill only listening to the program. When her contract was up we canceled and thought that was the end of that.

I got baited by Dish's low price and called to sign up. Upon signing up, they required me to give them social and my credit card number. The lady on the phone explained there would be a one dollar charge that will be charged and reimbursed. After giving them my info, I called in to back out, I had a very unsettling feeling... Something didn't feel right, the voice of God is what it is. I called back to cancel, and of course Dish phone operators were rude and wasn't very helpful. I called a couple times before getting it cancelled. The very next day I anonymous charges from two internet sites from Identavault and ITPlease. I use my card with the same places every month, never had any issues. Only upon calling Dish did I receive mysterious charges. Please beware!!!

After being a valued customer with DISH for more than 5 years I needed to cancel my services due to circumstances beyond my control and they said everything was fine and my bill was at zero. And then now they come back after money because they said it was in the contract. They overlook all circumstance. They are rude and disrespectful to you and they will even give you money back on your account and tell you, "Everything is good. You owe nothing." And when it's all said and done, they come after you for more money. When does it end?

Two weeks ago I agreed to switch TV service and Internet service. A week later someone came to hook up the dish NOT the Internet. To work on the Internet I would have to wait an additional week. I waited all day and never saw anyone from Dish. I installed the modem but was unable to get service. I called and was told I wouldn't have service until after 8pm. After 8 pm I called as I still did not have service with Dish. After an hour on hold my phone died. I tried to call back but got a recording that it was after hours. I called again the following day and spent an hour on the phone talking to people who were no help. I was told to hire an electrician at my expense to check the phone lines or pay a cancellation fee for a service that was never provided. Why would I go to that expense when my old ISP was adequate. It was the TV service I needed to change.

I told dish before I signed up that I would only do it if we could watch ALL of the Braves games on fox sports south, fox, or ESPN. They said “No Problem. You will get them.” Then on opening day at the Braves, it was blacked out on dish network, and not the only ones that will be. I called and told them I was lied to. And wanted out of this useless contract. I only signed up less than a month before. They said I would have to pay $400.00 and would go through all of their recorded calls as I guess they didn't trust me. They know their sports is blacked out often and didn't tell me.

If you bought service from Dish net and for any reasons you wanted to terminate their service, they would tell you that you signed a two years contract. You were wondering that you had no idea how you signed your two year contract. This is how they tricked. When the technician gave you the connection, he asked you to sign for the installation completed. By signing this, you signed on what they later call a contract that you agreed. When they ask you to sign, they leave no room for your comments. They have also started adding other clauses lately like charge for return of equipment. Next time you sign, say you are signing only for installation completed, all other clauses are null and void.

Today I was upset to find out that my bill went up from $65+ to $80+ monthly for the past 3 months! I called customer service to find the reason why. The first customer service told me to calculate and then asked me what is my nationality! I was upset for her asking that! I said “my questions pertains my bill not my nationality!” Then she accused me of shouting at her- OMG! It made me so upset! I can hear on the background how the other Reps are listening to the conversation & talking to each other about what's going on. Line was disconnected. I called again - the next customer service after asking me about the usual Identifications, hang up again or line was disconnected.

I have been a Dish customer for nearly five years. I have had Time Warner and DirecTV. Dish although not perfect has always made good on their mistakes. Time Warner's and DirecTVs customer service are horrible and both services are way over priced. Direct I believe preeminents programs for infomercials and you should not pay to watch commercials. Both Time Warner and Direct have the most confusing channel lineups ever. Dish on the other hand groups its channels and HD channels right next to the SD channels which makes much more sense. I don't like the fact that if you have the Hopper you need to rent a box for every TV in the house. Hence I have a lower level two-channel box.

Everything about their equipment and information - I've had the Dish TV for over two years and their Internet two weeks and it's terrible - I'm not going to put up anymore. I've cut trees down everything but I would lose my picture clouds and rain even on beautiful days. I lose pictures and it would say sometimes tune to the non-HD channels. I wanted HD not 320p - I paid for it. And I got the Internet that's terrible. I'm not going to use none of it anymore. My contract is up on the TV part but the satellite Internet I haven't been able to use and I need help. They say I have to pay for something I can't use. Please help me.

Everytime you turn around Pish network is taking channels away, charging ** to account. Stay away from these crooks and why they are allowed to do.

Dish claimed it upgraded its equipment and that I could not fix a non-operating receiver. They said I had to have a new dish, plus new equipment & pay installation fees all over again with existing service. I said, "No, I would live with one operating receiver." When I moved, I returned that receiver. They billed me for the other broken receiver after we had agreed by phone that it no longer worked and they didn't want it back. And sent bill to collection agency.

I used to have DISH network long time a go. And recently they just send me to collection because they say I never return their equipment. Which is a big lie and doesn't make any sense. Why do I need their stuff when I don't have their services. I will never recommend dish to nobody.

I called dishnetwork 4 months ago to have my cable disconnected because I moved. They said they couldnt because I had a contract. I never signed a contract with dish. They then send me an email today saying they had my permission to take 120 out of my bank account for disconnection fee for early termination of my contract. I never gave them permission to take any money out of my account. Dish network is corrupt. Best advice - dont go through dish. Ive had nothing but problems with them since I had their cable for 2 tvs. I was paying 200 a month, my neighbor had 6 tvs - same amount of channels and was paying 100 something a month. Crooked company I think so.

My husband and I had dish at our 2nd home in Florida. When the house sold we were told we had to pay an exorbitant fee to get out of our contract since it was until 12/15. A dish employee instructed my husband to return all the internal equipment and pay reduced fee of 9.00 for the remainder of this contract which we did. They are now billing us for a DVR box they say was never returned and that we need to return this box to them or prove with USP tracking # that we returned this box or pay 299.00 and the termination fee. I spoke with 4 different individuals who gave me 4 or more different explanations of how this all happened.

Dish network is yet another company that will steal your money and not give one notice about it. Was not told that after 3 months you would be charged double for their so-called free trial.

While applying for services over the phone, I was asked to provide debit/credit card as proof of identity b/c it was mandatory. I asked am I being charged anything? I was assured I was not being charged. After providing debit info, she asked, it has to be at least 1$ on card. I asked again, why do I need 1$ if I'm not being charged? She reassured me it was for identity proof, I would not be charged anything, for account activation purposes. I was alarmed because I hadn't even been approved before they asked for debit/credit info. Long story short, both my husband and I ran our credit and declined Dish offer, and the next day find out I was in charged 1$ each credit check. I was furious! Dish straight up lied! Ran our credit, stole 1$, and still no service received! THEY ARE RIP OFFS!!!

My remote lost contact with the TV. After going to ** supervisor in the end after getting so upset ** says to me when I asked him if cared about the customer, he said no!! I've been with Dish for 4 years now!! I still never got my problem fix!!

My mom is 73 yr old and has been with Dish 15 years and the price keeps going up. My dad just passed and she is on a set income. What the hell is going on with these companies. This will not be the last, Diane Sawyer will be notified of the aging Americans and the way we are treating our elders.

I thought my contract was 12 months, turned out it was 24. I had sent in my equipment BY MISTAKE thinking my contract was over. They refused to waive my early termination fee. To get my service back I would have to pay for new equipment and I was no longer valid for my $36 promotional bill, I would be paying $75 a month for the same thing. They also refused to credit the bill in any type of way. DISH will not take my card or bank account info off the account because they "do not have the power to do that". I now need to close my bank account and cancel my card to avoid the fee that I shouldn't have to pay in the first place. I was not told I would lose the promotion when I first signed up. I tried to work with them and offered to get internet. They would be charging me $50 for that, making it over $100 for internet and cable, when I can get internet + cable + phone for cheaper elsewhere. See ya later DISH!

On Mar 25 a notice appeared on my TV screen advising me that service would be terminated Mar 27 unless payment was received by Dish before that date. Not Possible! Allegedly, my account was past due. No prior billing or notice was received by me. After wading through an automated phone maze a person unfamiliar with options or customer service insisted on immediate payment or other charges would be levied. Today, 4/02/15 I received a Dish bill dated 3/16/15 stating "Payment Due Immediately". Efficiently wonderful. Not as bad as DirecTV but apparently trying to be.

As DISH Network has advertisements making fun of DirecTV price hike, my 120 channel package went from $29.99 a month to $59.99. The $19.99 package went to a less severe $35.99 a month. While DirecTV 130 channel package only goes up to $49.99. DISH has also lost a few channels over the last year at times during bidding wars with networks; there was no price adjustment during these times. Customers were expected to pay the same monthly rate. Consumers should be warned before signing a contract. I can supply receipts or witnesses if need be.

I ordered DISH TV service to replace my cable service in early March 2015. They came to install the service on March 17, 2015. Aside from fact the installation person didn't want to walk me thru the operation, the install went well. On March 21 (four days after the install) I was watching the TV when the show abruptly went off and a note on the TV said "no signal". It suggested a couple of actions to correct the issue. Unplug the receiver and wait 10 seconds and then plug it in again. After waiting ten minutes for the signal to begin, the "no signal" message reappeared. The message also provided a 800 service number to call if the other suggestions didn't work.

Dish claims to have 'better value' than DirecTV. Sure, maybe if you like your TV constantly skipping, or completely losing connection, even on a clear day. The customer service is terrible. If you call just to ask a simple question, they'll completely avoid the question and ask you if you want a more pricey plan. When they aren't doing that, they're keeping you on hold until they hang up on you. The internet is the worst part. Not only is it painstakingly slow, but it sometimes doesn't even work at all. Most of the time, it'll take me 10 minutes (not even exaggerating, sometimes it takes longer than that) to load a single page.

Tried to cancel had no contract. After an hour of arguing and being put through every sales pitch they had we finally ended up in an argument because the women wouldn't cancel or give us a supervisor but rather hung up. A few minutes later we were disconnected without any word. We will now see how they bill us from here on- today is March 31, 2015. Don't waste your money on this company- they will screw you in the end. This company needs to be checked by the bbb for their practices.

I was informed some wrong information/ promotion deal and when I called to get it resolved and even spoke to someone in the president office Star Hampton to see about resolving the problem that their employee misinformed me she said there was nothing they or she can do about it. What kind of customer service is that?

I have received dozens of Dish Latino mailings. I also receive the English mailings. I am not Spanish, Mexican or Latin American. I called Dish and received a lot of runaround waiting on multiple lines after numerous transfers only to be told they can't remove my name from their mailing lists. A terrible waste of paper, water and energy that according to Dish they can't or won't do anything about.

We are very upset. We moved into a new place and they came and set up the TV which was nice. They were supposed to switch over our internet, which they said they didn't need to come out to our place to do. Apparently the transfer didn't work and they never cared to tell us. So we called and called and called all week and talked to more like 8 different people, who all gave us different days and times that they could get someone out to fix this. No one ever came, the last person we called said that no one ever was going to come. Then we lost the TV and they told us to go buy a new cord. Right after buying it, they said we actually didn't need the cord.

I was with DISH for more than 10 years and paying > $120 per month for ONLY cable service. Changed to TWC 3 months ago for the same price BUT 2 additional services (TELEPHONE and INTERNET) as well. When I called DISH to disconnect their service 3 months ago, they tried to keep me with DISH by PROMISING similar benefits TWC providing to me. They didn't want to cancel my service and literally BEGGING me to put my account on PAUSE with NO charges for 3 months and if I still want to cancel after 3 months I can do it with NO charges.

As I certainly understand marketing "packages" to attract new customers, Dish is greatly failing in marketing any "package deals" for their loyal customers. Being a loyal customer of 12 years I am now looking at the many other options. Evidently no commitment to customer satisfaction!!

I quit Dish because for one they did not charge me what I was told over the phone. I was told my monthly bill would be $60. After they came & hooked me up my bill was $112. Also now that I do not deal with them anymore I have not had the money to put on bill to try & pay it off. So all day long they have automated phone calls that keep harassing me. So tired of it. Have got a hold of Dish told them they say there is nothing they can do about the automated calls. The calls are not going to make me pay my bill off any faster. Just don't have the money for it right now. After going through the bs I have with them I will never ever go back to them.

Paid my bill in full. Message across my TV saying my service is scheduled to be shut off due to non payment. Call customer service. Guy barely speaks English, can't understand why I'm upset. He says, "you owe us 7.00". I say, "No I paid you seven dollars last week for a new receiver and new remote. I got the receiver, no remote". I was placed on hold for half an hour, told I would be talking to a supervisor. They hung up on me. Run from DISH, get DirecTV. DISH is the worst.

Still not satisfied. Program is optional--either you pay for insurance or leave yourself open to hundreds of dollars for replacements. The only reason I should have to pay for their equipment is through neglect or misuse.

I moved to a different town. I have small kids, so we do not watch TV. We called DISH to cancel service. They said we could keep the account with no fee for one year, so we did it. When one year was passing, I saw that $163 was withdrawn from my bank as a monthly fee. They restarted service with no warning. I called them to cancel the service. As expected, I was asked to keep the account at least three times with different special offers. It took more than half an hour to convince the operator that I am not going to renew the service.

Called Lakewood TV to get possible lower prices on satellite. They took my info to see if I qualified to get it and I did. They went thru DISH network and I got approved. What I didn't know until after the fact was that DISH withdrew 68.00 from my account without my permission. When I called them to get it back, they told me normally it would take 7-10 days but they would have that money back in my account that night. It never showed. Lies. I never gave permission for them to take money nor did they tell me they were gonna do that. I would've never consented to that because I had just paid my mortgage. Now that check is gonna bounce which has never happened. This is wrong. Thank you for reading.

My family and I are moving to an apartment that doesn't allow any satellite, plus the apartment doesn't face the proper direction. Dish still wants to charge me an ETF. I've been with DirecTV, ATT uverse, Verizon Fios, and Cox communications and they all waived the ETF because I couldn't use their products when I moved. I will never use Dish ever again. They don't work with the customer but only wants your $$$$. I had issues with my DVR wiping out its memory and they wouldn't give me any credits. Don't use Dish ever.

We signed up for Dish Network at a mall. The salesman was very nice. Told us that for only $25 because the first month was free - we could get TV Services 290 channels, premium channels free for 3 months, the hopper, and Internet for only 46 dollars a month, 95 after the first year.

Most companies will tell you their cost of products or services before you sign a contract. I am looking at installation of DISH Pay As You Go for my travel trailer. I cannot find out the installation cost of starting service. I have purchased a used system from a DISH RV customer and know the monthly cost of the different plans but cannot find out the cost to turn on DISH service. Can someone tell me.

I called to cancel my service after paying my monthly bill. I called on 13 March 2015 and was paid up thru 4 April. When I called them and requested a refund they tried everything to get me to stay. I told them to please cancel. I asked where I can drop off my DVR and they said I'd have to pay $10 for an RMA and box to send it back. I never agreed to this and told them so. They relented and said they would send the box and RMA for free. Well 2 weeks and several emails have not gotten me any box or shipping label. I've asked for a label to be sent and every time also asked for my refund.

They were never able to make my equipment work right. I stop paying, they send me to collections, I receive letter from collection agency and paid the bill. Six months later they are billing me again for some outstanding charges.

I had Dish for 5 months and from start, the service didn't work right. We had trees in the back yard and they said, "no worries we can get it to work", charged us installed service. That same night we find that we don't have Dayton Locals so we call and let customer service representative know, they want to charge us for their mess up. They ended up waiving it after some frustration on my end. So 7 techs later and services in bedroom and main room not working off and on for entire service records, they still want to charge us cancel fee. So it's been a month since we cancelled service. So a few days ago I check my bank account and Dish, without my express consent and never talking to anyone from their company, charges my card almost 500 again without my knowledge or consent and I don't know about anyone else but 500 is a lot of money and I have rent and other bills I cannot pay now.

We were away from home for a flying contract (husband), I called Dish, to get information on TV service. I explained in detail the arrangement that this was short term and I did not want a long term contract. The DISH network employee said that would be fine and a contractor, not a DISH installer arrived and set up a mobile dish. He asked me to sign for the installation, which was in fact a contract. I put the service on pause at the end of the contract. When I was considering re-engaging the service, I found out that they did not have Fox so called to say I was cancelling, they sent boxes, sent it back and received a bill for $432.

I had Dish TV installed on 3/22/2013. It was reasonably priced for the first year and of course the price went up dramatically the second year (2 year contract). I switched to another provider today, 3/26/2015, and called Dish to disconnect my service. The rep., after saying "they were heart-broken to lose me", asked if I wanted to be disconnected today or the date of my contract, 4/3. I explained that date was wrong. My service was installed on 3/22/2013, which I can prove, since I'm holding the invoice in my hand. She said no... 4/3... you get the picture. After arguing with her, getting her supervisor and arguing with her as well, I finally gave up and will not be disconnected until 4/3/2015. They want every last penny they can wring out of you, and they will get it by lying or doing anything else they can possibly think of. BUYER BEWARE!!!!

I had Dish Network and when you first sign up they say you have to have a card on file. So, I have recently terminated my service and asked them to send me the bill in the mail and I would send them a check or money order. And they sent me a bill but then I go to check my credit card account and they took almost 300 out of my account without my permission. Didn't even give me a chance to pay. They just took the money and was very rude when I called and said I gave them the card number when I signed up so they had permission and told me basically, "O well you can't get it back. We have to be paid." This is the most fraudulent thing I have ever heard. What if someone livelihood depends on that money and they lose their home or something over it? They have no regards for anyone and are unjustly unfair altogether.