DISH Network Reviews

DISH has the absolute WORST customer service ever! I had to cancel my service with them because they were going to make me wait 6 weeks at new house with NO service because they are short handed and could not get a technician to new address for at least 6 weeks. As far as I'm concerned, THEY BROKE the contract... NOT ME... but, they still charged my account for the $260 cancellation fee. I tried disputing the fee and keep getting transferred from one "non-English" speaking rep to another and keep getting the same story that they did not break the contract because service is available at the new address and me having to wait 6 weeks with no service is not a violation of the contract.... That may be so, but that is not acceptable to me.

We have used DISH network for several years now - no problems until this year (2015). We used to receive channel 419 for ALL available programming (want to watch Bay Area sports events, especially SF Giants), but now whenever any Bay Area game goes "live" the broadcast is blocked. We even added a "special sports package" because DISH claimed we had to add that package (never had to before) in order to receive those sporting events. It didn't work, at all! We pay over $200/month for our DISH programming and it is absurd that we cannot receive channel broadcasts for a channel we are specifically paying for! DISH does not allow for resolution to THEIR problem, all they do is redirect us to sales staff who try to upsell us to an even more expensive package - which I am fairly certain would still fail - and even if it DID succeed in broadcasting that ONE channel, the price would be prohibitive. Beware consumers!

I called to reschedule my installation only. They would not just reschedule they said they had to redo my contract. I told them I did not want a new contract but they said I had to, so I told them the only way I would do a new contract is if EVERYTHING stayed exactly the same. I was assured it would be exactly the same. Come to find out it was not the same and when I went to the manager he said EVERYTHING only meant what they determined was EVERYTHING. I kept going up the chain and everyone said the same thing EVERYTHING did not really mean EVERYTHING, so I got screwed out of $300. Their top guy even told me he did not know why they had to write a new contract. I believe it was to get the person I talked to a commission.

First got service, couldn't get most HD channels. After a month of being told the HDMI jumper was bad and I needed to go buy a new one myself, I finally got ugly enough to get a service tech out here. He found a bad box. No compensation for a month of half channels. Now I can't get the premium channels I am due for my first 3 months. The guide doesn't list any premium or music channels. They simply aren't there. When I call and complain, they answer by emailing me a copy of my contract. Wish some branch of the government would act on this or Dish would go bankrupt. I'd love to go back to DirecTV.

I cancelled DISH Network last November. I returned all of the required items excluding one outdated obsolete receiver. I had contacted a DISH representative who said...don't worry...just send us the one receiver. I sent them the receiver...the 2 remote controls...and I had someone climb onto my roof to get the satellite dish back to them. Now...6 months later...I get a call that they want the obsolete receiver back or I will be billed $199.99. I am ABSOLUTELY FURIOUS at this fraudulent company. Of course I don't have that stupid receiver anymore...or their box. They know this and they are holding me responsible and threatening to charge me this obscene charge after 6 months. Shame on DISH.

I had Dish Network connected an HDMI joiner along with a blu-ray player and from there to an Epson HD projector. One day, nothing worked. After a lot of troubleshooting, I finally found that the HDMI joiner was dead AND the Dish box HDMI port was dead. I could still connect the Dish box to an old TV via RCA cables. I had Dish replace the box but I didn't get another HDMI joiner. I only had one HDMI port on the projector, so I would then swap the cable between the Dish box and the blu-ray player depending on what I was watching.

200 channels and nothing to watch, and the bill kept creeping up. Up late watching a news channel and there was an ad promoting one of Dish's ** channels, which offends me. We were already not watching much other than network and our equipment needed upgrading, so we decided to cancel rather than deal with an installer in our home. We were sweet-talked into staying for nearly half the rate (why weren't we paying that right along?). The installer had wet feet and was rude about removing his shoes.

Dish was installed on 05/02/15 at my house. On that following Monday 05/04/15 I check my bank account and was charged for Smart Sound (a sound bar) $349.00. This was taken out of my account without my permission. When I called into Dish I was told the technician installed this. I told them I did not have a sound bar and wanted this charge refunded back into my account. I was given the run around by several people. It was even suggested to me that they would refund 200.00 leaving me with the 149.00 balance (for something I never received???).

Upon signing up with Dish, I was given a 30 day (prepaid) trial basis with Dish, before entering a contract with them. Unsatisfied with headache after headache, I cancelled at 3 weeks in. Now I'm being hit with an early termination fee, plus, they are now denying any such grace periods, nor are they willing to review my recorded phone call to confirm the incident. Very rude, and unprofessional. So sad...

DISH SUCKS!!!! They only had a certain number of channels that were truly HD. Their excuse was "those channels don't come in HD to begin with so we can't make them HD"... even though I had an HD receiver. What a lame ass excuse! As soon as I switched to Charter ALL of my channels were HD!!! They also kept raising my prices and said they have no way to lower it... but as soon as I called to cancel they told me they could lower my bill by $20 a month for 10 months. When I said no to that they said $40 lower a month for 12 months..... WHERE WERE THESE OFFERS WHEN I ASKED FOR THEM!? Screw you DISH! Never coming back!

I thought their ad sounded good so I tried it. After the installer left I was checking out the channels and found that I didn't have any local channels or ABC, NBC or CBS so I cancelled the service after 1 hour service. I knew I would be penalized, but $739.82 charged to my credit card that's not right. They first told me they refunded some of my money. I asked when could I expect it on my card. Then they told me they could not refund because my account balance was 0. Very bad business.

I will NEVER trust DISH TV again. Started service in February & told early termination of 2 year contract would cost $10 for any remaining months. Upon an unexpected move, I cancelled -- charge is now $20 a month. Rep ** said to give him 72 hours to investigate my dispute. 10 days later, I've heard nothing and cannot reach anyone. I was "played" all the way. Disappointed... Wish I had checked your site first.

After the "free" services, I ended up paying about $400 for one month and the rest of the time, since I cannot pay two bills per month, my service is disconnected. The cycle is: On the 1st of the month, I pay so I can have service until the 23rd. Then, it's disconnected again. It's reconnected on the 1st. The reconnection fees are killing me! Last month I was told the date is the 21st; this month it is back to the 23rd. Despite efforts to contact someone who is not a customer service agent, I have not received any reply except being told there was a large amount of e-mail that needed to be addressed. That was back in November - 7 months ago! I also do not receive any contact after leaving messages with the customer feedback survey.

This is the worst company EVER! They lied to us from the get go! We were told we would get a 25 gift card for signing up with Dish. They want to charge us 95 for a service charge! Charter never did that in the 8 years I had service! Hell, my bill's 97!

DO NOT contract with those thieves. Every word that comes out of their mouth is a lie. I did not get any of the offers they promised. They have been overcharging me left & right since the day I signed up with them. I already have an account in NJ and just opened an extension in FL. They want to charge me $480 termination fee anyway. They promised $50 visa card.... till this day, I still did not receive them. Their contract is 2 years. The discounted price is only for one year then you get hit with an extra $40 per month - They are the WORST!!! You should get zap for a one-time fee of $349.00 with NO ongoing monthly fees ever. You get 700 channels for life.

I gave authorization for my old roommate to make minor changes to programming when I got married and moved out. He called and asked to have a cable box placed into his bedroom. Dish changed the terms of service placing "Me" under a "New 2 Year Contract". When the old roommate could not make the payment the service was disconnected. I then was charged an early termination fee of 320.00 on a credit card they first, should have had no record of, and 2nd definitely had authorization to charge.

Dish Network did not inform me of data limits until I ran out of data. They then told me I could buy more data at the rate of $10 per gig. That only lasted less than one day. In past months my data ran out about one week before rollover, but this month I ran out after only 7 days. There was no different activity than before. They informed me that they had no way to tell where the data was used and I was just out of luck. Upon asking for a supervisor I was given 2 free gigs of data which lasted a day and a half. No way to find out where and why. I'm so angry with them and disgusted I had to reach out and tell.

One of the most outrageous television company's out there! Customer service is horrible, waiting to speak to a manager over an hour and still no answer. No TV for three months and no tech sent. Representatives in the president's office can't help. Try to scare you with commitment fees to stay with them. I've called literally over 16 times in the past 3 weeks, leaving out how many times I've called since February, to have my service fixed! I've had no service since February and no has been able to fix my service, neither was anyone ever sent to help! They have been automatically withdrawing funds for the service but never followed up or actually fixed my problem.

Let me tell you a sad tell that started on September 2014… I was with Comcast and paying a very large amount for a bundled package until a little guy that was representing DISH TV came to my house. He tells me how he can save me large amounts of money if I switch to DISH TV and sign a two year contract. He tells me that DISH TV has great bundles that do phone, internet, and TV just like Comcast but better because they do not charge as much. Tells me how my bill will stay below $120.00 a month for the term of the two year contract.

Over 10 years customer, upgraded to "free hopper" if renew contract for 2 years. Okay, it added $12.00 a month to bill, not free. In the past 12 months my basic cable bill has increased from $32 to $59.99 a month without program changes by me. Twelve months ago my total bill was $49; today it is $80 and increasing again in 6 months. Hidden contract clause allows them to change programming, prices, and basically anything they want during contract period and charge cancellation fee of contract. So angry, what happened to Dish of 10 years ago where customer loyalty was valued and customer service a priority?

Everyone who has had a problem with Dish’s internet paying loads of money for an allowance that once you go over, Dish throttles your service causing it to go down to dial up speed. PLEASE PUT IN A CLASS ACTION SUIT!!! Dish "Guaranteed Service" is so Guaranteed.

We decided to discontinue our Dish service and go with CenturyLink to save money. My husband called to cancel our service, and the general attitude was, "well you've been a customer for so long...but oh well...and we'll need you to climb up on your roof and get the LNBF off the Dish." They really should mention BEFORE people sign up for service that this will be a required part of service cancellation. Had we known this, we NEVER would have signed up for Dish Network in the first place. We have had DirecTV before, and they never had us do anything like that. Our Dish is mounted on the roof of a two story house, and this is not a safe thing to be requiring your former customers to do.

I had a service with DISH Network back in 2009. As I moved I had to cancel my service and I paid all my bills and due. However after 5 years later I received a letter from AFNI (Collection Company) stating that I owe $41.31 to DISH network. I called DISH and ask them why I never received any bill although I paid the full amount. And following day I saw AFNI reported to my credit as collection account. I was so furious and frustrated (still I'm) and I called DISH again and ask them why they reported to my credit. They apologized and promised to remove it but no luck. As keep saying it will take 6-8 weeks. I don't even owe a penny to my credit card, however I have a collection account. It is completely injustice. I surprise how this companies are playing with ppl's credit. I don't know where to ask help. Worst service and the supervisor ** is the nastiest person I have ever met.

We left Dish for another company so we would have one bill and did a buy out program. Well Dish somehow got a hold of card information and took a 107.79 payment that neither me nor my husband authorized. When I called they claimed they didn't take it. Then after switching me to a few other people stated it was early termination. When checking my account there was no such charge on the Dish site. I gave them the option to refund or I would report it as fraud... Long story short we will be reporting it as fraud and get our money back hopefully. So glad we went to another company!

Dish has awful customer service. They're ignorant, rude and know nothing about the service other than collecting your information. I'm going to DirecTV or Comcast.

I let my grandson use my debit card to have his DISH Network installed for $1. He did not keep DISH for some reason and they charged my debit acct. $440 for equipment I was first told. I am a widow and live on a limited income. This placed my acct in the negative and also cost me an additional $25. I called and they gave me information and told me if I would send the equipment back they would put it back in my acct. Had him bring me the equipment and I returned it. When I called them back they told me I would not get my money back because it was going to early termination fees. Told them that was not what they told me. They have this clause on their installment agreement which reads they can charge the qualifying card at their option. Told me he signed the contact so get the money from him.

March 23, 2015 a DISH Network tech came to my home to replace 2 soon to be outdated receivers and dish. There were problems getting certain channels and satellites before she left. She claims it was due to a switch that she needed to install but she did not have one and it would have to be ordered. Total time she was here - 4 hours. April 7, 2015 the same tech returned with the switch needed. Still didn't fix my problem. She didn't know what else to do and told me I would have to call DISH Network back and request them to come back out again. Total time she was here - 2 1/2 hours. April 8, 2015 I call DISH Network to get yet another tech to come to my home. They gave me a date of May 3, 2015 was the EARLIEST someone could get there. They didn't want to hear that I have channels I cannot watch and sometime all channels. They didn't really seem to care.

Signed up for DISH and had constant issues with my box, they resent 2. Finally someone came with a new one. And they said up to 4 rooms, I only had 3 installed. The tech said just call when I'm ready for the 4th room. I called and they want 100$ for equipment and service charge which is not what I was told and then it was free installation and was charged for that. When I spoke to customer service they didn't care. Just said it was a 3rd party charge and to call them. Why did my info get sent to a 3rd party. I didn't give permission for my credit card info sent to other company's.

I noticed money being taken from my bank account from DISH. I had not had DISH service for the past year. I called DISH and was told I accepted their terms for reactivation in March 2014. I do not recall being told my account would be reactivated and requested a audio copy of that conversation. I was told I would have to subpoena that request. I was told in March 2014 that I would receive a 12 month special rate if I reactivated my account. I was charged $335 for three months of DISH service without being hooked up to a satellite dish or receiving any channels. I recorded my conversation inquiring on the reactivation. DISH has offered to reimburse me $97. Potential DISH subscriber beware.

I have been a DISH customer for over 10 years. About 3 years age, I got the DISH Sling so that I could watch my own TV channels and my recordings anywhere whenever I was out of town. I have called and called and talked and talked and had service people out numerous times and it has never worked well and still doesn't work. The DISH technical support has never been able to help me get DISH anywhere to work right. They have told me lie after lie. I believe that the bugs were never worked out of the system when I signed up for it, and I have been paying for the service that never works right as DISH tests it and works out the bugs in it.

DISH Network came to my house and broke my $3000 TV. I called them immediately when I came home from work and noticed the damage. They asked me to pay a professional to come inspect the damage. I paid $100 for an expert to assess the damage - his expert opinion was that DISH dropped my TV. DISH Network - after asking for me to pay a professional to assess the root cause of the damage - denied the claim even though the expert indicated DISH broke the TV. Had the TV for 5 years...never moved it in 5 years...DISH comes out and immediately TV is broken (I even provided pictures of connectors ripped out of the back of the TV). Furthermore, DISH never completed the installation of their service (they stated they would come back out after the initial visit and connect the internet to the set top box... They NEVER came back, leaving 1/2 of the functionality of the system not completed).

Got a credit alert that DISH had done a "hard" check on my credit. The subscriber was from Colorado. I have never lived in Colorado or ever visited there. DISH won't give me an answer as to why this was done.

The service was horrible and so was the customer service. They will trick you into putting your account on hold for 9 months when you try and cancel and will then go on to charge your account for service even if you are not getting it or you moved from that address. I chose to pay $250 for their equipment just so they could cancel my account and never contact me again.

DISH Network says I can reach him 24 seven 365 days a year, I cannot. I've tried all the numbers that they gave me on their website and personal contact. I have a recording of their representatives saying this...

There are 2 things in my life I will never do again. One is to buy a Kia car of any type and two, order Dish Network. First of all, it is very unreliable when there is a storm or inclement weather. Second, the fact that they constantly eliminate or cancel channels is so frustrating. But the straw that broke the camel's back is this. I was moving and I was able to put the Dish Network tv on pause for 9 months but the internet service I could not put it on pause status. I asked him could I transfer it to my son or someone else since I will be moving into a place that will not allow me to have the service. He said that "You signed the contract and so you are responsible..."

The DISH receiver at my summer home became obsolete during the winter months and DISH notified me monthly. I contacted them every month and they assured me they would send a technician out to replace it when the summer home was opened. I was told to call 3 days before arrival. I did exactly that. Now they are saying that no technician is needed and UPS will ship the new receiver in 7-10 days. We are just opening the summer home this weekend but will not return for one month. I immediately asked if the receiver could be shipped to another location so it wouldn't sit on the porch for a month. They said it was too late to stop shipping.... within 3-4 minutes during the same phone conversation??? Extremely poor customer service in addition to misinformation! I advise you to look for another option besides DISH.

I am very disappointed with DISH. I started with a 2 year commitment for approximately 25 per mn for 1st yr then 45 per mn for the 2nd. 1 1/2 yr in, 75.00! I am committed for 2 yrs and them for one. I do not remember being told that pricing could go up, like a balloon mortgage. They are dishonest and I would not recommend doing business with them. I will honor my commitment but will not renew with them. I will campaign my experience wherever and whenever I can.

Was a customer of Dish TV for over three years when they cut out channels we watched - we switched to a different provider that carried these channels. Put our notice in with Dish TV to send out our final bill and for boxes to send their equipment back to them. We paid our final bill and sent their equipment back to them. They sent us a bill to ship THEIR equipment back for $36. I called them and asked about this bill. I asked them if we hadn't sent their equipment back and kept it what would we owe? They told me $300. I told them that is why I sent their equipment back so I wouldn't owe them anything.

DISH network failed to notify me that they were not going to carry UFC186 and when contacted had no remorse. They failed to realize the preparation I put into having a viewing party. Their wars with pricing on channels such as Fox earlier this year are hurting their customers. I would simply seek other service but that is very difficult in my area. It is sad the lack of customer service from these large corporations these days.

I have had DISH for a while now and I keep losing channels with no notice or discount. Now I've lost the UFC pay per views. I believe that's the final straw. Tired of the Alabama monopolies.

They have the worst customer service. They do not stand by what they tell you. They continue to cut my cable off every month before the date I have to pay. They made me pay for changing the day and did not tell me that that was what I had to do. I'm just not happy and I've been with DISH for 2 years.

My Mother had Dish Network, she passed away on January 15, 2015. In order to get her affairs in order, I changed the name on the account to my own, expecting a final bill. When I called back to discontinue the service, I was informed that I had to disassemble their equipment and ship it in a box that they would send me. The box never arrived, but a larger bill came. I called again, I paid what I was told would give me a $0 balance and they shipped the empty box. I returned all equipment as per the instructions.

I cancelled all service on 4/4/15. Got email about a week later to not return receiver because it was obsolete. They said would send a packet to me for stuff that was to be returned. They said would get it within 3-5 days. Have never received it. Have called 3-4 times with same response- "you'll get it in 3-5 business days." Now they want "smart card" returned but NO smart card in receiver (#625). Now they say will charge me $50 for it; they owe me refund of over $75. They seem to be stalling and stonewalling me. I recommend you never do business with this company. I want me pro-rated refund!!!

I was very satisfied with Dish Network, until I moved from Belmont, CA. to San Mateo, a distance of some 2 miles. I ordered dish to move my service and re-install their equipment at my new address. When the technician arrived, he informed me that he could not get a signal and that he could not install the equipment. I was paid up in full and returned all their equipment and switched to Comcast. Dish is harassing me about paying for the rest of the term of my contract. I replied: get me a signal and I would be glad to continue with their service. They suggested I should move from my new apartment. Now, I am being continually harassed by collection agencies. I refuse to pay for a service that they cannot provide.

We decided to cancel our contract with Dish last October 2014 as the cost of the package we originally ordered seemed to creep up nearly every month. Also in October we returned the equipment in the box they provided and sent it by UPS Courier Service. By January 2015 it appeared they were still billing us for the same package even though we had cancelled it. It took several frustrating phone calls to eventually get through to them that we cancelled the service in October 2014. They said that we were still using their service to which I replied that it would be impossible because all of their equipment had been returned and we were using different TV provider.

Their signal for TV failed more often than it worked and they were always "working on it." I finally had to cancel my services due to moving from two deaths in the family and they continued to try to sell me crap instead of being respectful. I was charged $400 early termination for 7 months of contract not used. I will never use nor recommend them. Money is their only motivation not people.

We are happy with the resolved matter.

Having Dish and moving I sent my equipment in after moving… I called them and they sent me FedEx tags to return it. I packed it up and sent it in. Now I have a collection from them on my credit report. They did the same to my daughter. She had her tracking information handy and they retracted. Be advised, stay away from this company. It's rotten to the core.

During the CNN and Fox News outage we treated very poorly and never offered any reduction on the bill or premium programming. I am aware that the small print in the contract (that is never brought to the attention of a customer) allows them to do this. We returned the receiver and we're billed for the $60 early termination fee and a $10 restocking charge. I refused to pay the bill until DISH Network removed the metal dish and wiring from my property at their expense. DISH Network turned my account over for collection after two months without ever negotiating this in good faith. What in the DISH contract allows them to leave their property on my property without my approval? There is a disposal fee to get rid of the metal dish and I do not want to be advertising DISH Network with that thing on my roof. I would be happy to work out a monthly rental agreement with DISH for the space on my roof to store their property if they wish.

Dish keeps going out for no reason at all. Called customer service, they want to charge me $10 to send out a technician. Having tech problems for 2 yrs. GOING BACK TO CABLE!

I asked when I signed up was just lightning my TV was off and I had to sit there hearing an out ordering a fight for 15 mins. Then rep treated me like I can't read after EVERYTHING shut down. Amazon is looking great plus they say I owe $ just had THEM take it out on the 1st. B.S.

So I had Dish Network when I lived in Upstate NY. 1st of all anytime it rained or snowed I lost connection. Either my wife or I would have to go out periodically and brush the snow off the dish (not only an inconvenience but could also be dangerous). Any time I had a question their customer service would have no idea what to do so I just bounced around from manager to manager (oh let me get my supervisor) was always the answer. That all sounds awful enough but the worst is yet to come...over a year after I cancelled my service.

I am dealing with them right now. I have been a customer of theirs for about 3 years. I have my payments automatically withdrawn from my checking account. They took my March money but keep saying that they didn't receive it. Of course nobody called me; I found out when they shut off my account. I called them and explained that it was withdrawn from my account and they basically called me a liar. The lady kept saying "well it didn't get paid" after telling her at least 20 times (I'm serious) the explanation. So after about an hour they turned it back on.

DISH has been a frustrating and hassle from the beginning. I live with roommates and the owner of the property transferred to DISH for a lower cost only for us to find it wasn't worth the switch. Due to being stuck in a contract, we can't switch back. For ONE, DISH internal setup is completely outdated. I feel like I am working with a 90's Windows processor. Just purely slow making the simplest task a drag.

After disconnecting my services, I was told after my equipment was received I would get a final bill. I continued to make payments every month through my bank account unaware that my credit card on file had already been charged to satisfy my balance. After I called them 3 months later to complained about them not being authorized to take money from my credit card and the fact that they had been accepting monthly payments for three months from my bank account, they apologize and said they would issue me a check. Now I understand why they push so hard to have a credit card on file. If I had not checked my credit card statement, they would have gotten paid double and they would have never notified me. BAD BUSINESS!!! SHAME ON YOU DISH.

Dish lied to me when I called in to have service connected. Was having issues with service wanted to cancel. They said I would have to pay a early termination fee of $400. I wanted to know why since I had no contract. They said I signed a contract. I never signed a contract, I signed a work order. I tried 3 times to discontinue my service because I'm on disability and a fixed income. They would not work with me without having to pay $400. It got bad financial for me so I just discontinued service and sent back equipment. They were charging me little over $900. They just went into my account and took out $360 saying it was early termination fee. I did not authorize that. They said I verbally agreed to it. I never never verbally agreed to it. Now I have an overdraft in my account.

I am greatly disappointed in Dish's customer service and was shocked to learn that this company will not work with when your circumstances are out of your control. Due to my 94 year old failing health I have to relocate to Chicago. My mother resides in a high rise and the association does not allow satellites to be installed. So I am being penalized 200.00 for my mother's failing health! I was willing to pay something for termination but 200.00 is an excess. So this proves this company is a business that you should not deal with. A cold, callous, money hungry company and stay away from them. I was warned before I signed up so please do not make the same mistake. This is a bad company!

We have dish satellite service already. Thought we would get a discount. Tv ads say 10 dollars off if you already have satellite tv. Tv ad quotes 49 dollars. We are now paying 79 dollars - the same rate we paid through hughesnet, which we canceled because of poor customer service and our bill kept going up. I am very disappointed with dish. They promise you one thing in their ads, but you end up getting less. We ordered our satellite tv by phone, never got the 50. dollars gift card. Our bill for satellite tv and internet is over 180. Dollars and we don't even have movie channels. Very disappointed dish. There needs to be a class action suit filed against you for overcharging your customers. Waiting for inexpensive satellite and tv service out in the country that actually gives you what they advertise.

I ordered their service and was told to try it out and if I wasn't happy with the service I could cancel, but make sure I cancel after installation which I thought was weird. The service was installed and I absolutely hate it. I called less than a week of having the service because I was not happy with it. I was told I signed in a 2 years contract and I would have to pay $480 to cancel even though it wasn't my signature on the contract. This is the worse cable company ever. Please do not use them, their service sucks. They give you no time frame to try their services. You're instantly signed into a contract which is horrible.

Got their service and a few months later I had financial problems.. I called them to see what I could do and they said they could turn off service and pay 5.00 per month and when I came back my contract would start back where it had been stopped. But when I called back they said there were no discounts available and instead of the new customer amount I was paying of 31.00, I would have to pay 89.00 a month. I couldn't believe they were ripping me off like that. Talked to supervisor and he said he couldn't do anything about it... How can they rip me off like this? I was even given a 45.00 credit to pay for the 9 months so I would come back. I'm contacting the bbb because they really do look out for customers who have been scammed!!! You are a sorry company and I'm glad I went back to Direct.

Dish network is nothing but crooks. We called to cancel service within the first 6 hours. They said we would have to pay cancellation fees. I said "it would be $10 a month for each month not fulfilled." I said "it hasn't even been 24 hrs!" They lied about the hopper/dvr thing. I had gone to watch tv in the bedroom and couldn't. So gave it 3 days got tired of not being able to watch shows. We went back to Direct TV. No problems!! We should have never left but called today and turned dish to turn service off. They tried to tell me I had to pay all cancellation fees upfront. I said "no I don't, and you will not charge the card either because I cancelled it and will notify the bank to not allow any charges from Dish Network!" I said "you can mail me my final bill!" Somehow the cancellation fee went from $10 to $20 and you have to pay for the return of the equipment. Will never use or recommend Dish Network.

I've been with them for over 2 years, for what reason? Because I didn't feel like paying more installation fees. Needless to say, they do nothing but lie to you, hang up on you, put you on hold, you sit on the phone for HOURS at a time, they treat customers like they don't matter, they don't care about you AT ALL!!!!! My account was CLOSED WITHOUT MY PERMISSION AFTER OVER TWO YEARS OF SERVICE!!!! I received absolutely NO notifications, then when I called to find out what happened, they tried to restart my service. They couldn't because my equipment was now "obsolete" because they no longer provide service that isn't HD, (that was a huge lie too). Somehow they said I didn't pay my bill yet I had a credit on my account at the time of disconnect of the exact amount of my bill. (hmmmm weird right? Don't you think if I didn't pay my bill I wouldn't have a credit?)

I've never had a dish network account, nor will I ever. They got my name from my mother, an 80 y.o. woman when she couldn't get to customer rep. to understand her problem and wanted me to explain it to them. She had the account less than 90 days and was getting sound and a black screen no picture (worked fine with the DVD player). They were trying to charge her $100.00 to have a tech come out and look. She continued to pay her bill only listening to the program. When her contract was up we canceled and thought that was the end of that.

I got baited by Dish's low price and called to sign up. Upon signing up, they required me to give them social and my credit card number. The lady on the phone explained there would be a one dollar charge that will be charged and reimbursed. After giving them my info, I called in to back out, I had a very unsettling feeling... Something didn't feel right, the voice of God is what it is. I called back to cancel, and of course Dish phone operators were rude and wasn't very helpful. I called a couple times before getting it cancelled. The very next day I anonymous charges from two internet sites from Identavault and ITPlease. I use my card with the same places every month, never had any issues. Only upon calling Dish did I receive mysterious charges. Please beware!!!

After being a valued customer with DISH for more than 5 years I needed to cancel my services due to circumstances beyond my control and they said everything was fine and my bill was at zero. And then now they come back after money because they said it was in the contract. They overlook all circumstance. They are rude and disrespectful to you and they will even give you money back on your account and tell you, "Everything is good. You owe nothing." And when it's all said and done, they come after you for more money. When does it end?

Two weeks ago I agreed to switch TV service and Internet service. A week later someone came to hook up the dish NOT the Internet. To work on the Internet I would have to wait an additional week. I waited all day and never saw anyone from Dish. I installed the modem but was unable to get service. I called and was told I wouldn't have service until after 8pm. After 8 pm I called as I still did not have service with Dish. After an hour on hold my phone died. I tried to call back but got a recording that it was after hours. I called again the following day and spent an hour on the phone talking to people who were no help. I was told to hire an electrician at my expense to check the phone lines or pay a cancellation fee for a service that was never provided. Why would I go to that expense when my old ISP was adequate. It was the TV service I needed to change.

I told dish before I signed up that I would only do it if we could watch ALL of the Braves games on fox sports south, fox, or ESPN. They said “No Problem. You will get them.” Then on opening day at the Braves, it was blacked out on dish network, and not the only ones that will be. I called and told them I was lied to. And wanted out of this useless contract. I only signed up less than a month before. They said I would have to pay $400.00 and would go through all of their recorded calls as I guess they didn't trust me. They know their sports is blacked out often and didn't tell me.

If you bought service from Dish net and for any reasons you wanted to terminate their service, they would tell you that you signed a two years contract. You were wondering that you had no idea how you signed your two year contract. This is how they tricked. When the technician gave you the connection, he asked you to sign for the installation completed. By signing this, you signed on what they later call a contract that you agreed. When they ask you to sign, they leave no room for your comments. They have also started adding other clauses lately like charge for return of equipment. Next time you sign, say you are signing only for installation completed, all other clauses are null and void.

Today I was upset to find out that my bill went up from $65+ to $80+ monthly for the past 3 months! I called customer service to find the reason why. The first customer service told me to calculate and then asked me what is my nationality! I was upset for her asking that! I said “my questions pertains my bill not my nationality!” Then she accused me of shouting at her- OMG! It made me so upset! I can hear on the background how the other Reps are listening to the conversation & talking to each other about what's going on. Line was disconnected. I called again - the next customer service after asking me about the usual Identifications, hang up again or line was disconnected.

I have been a Dish customer for nearly five years. I have had Time Warner and DirecTV. Dish although not perfect has always made good on their mistakes. Time Warner's and DirecTVs customer service are horrible and both services are way over priced. Direct I believe preeminents programs for infomercials and you should not pay to watch commercials. Both Time Warner and Direct have the most confusing channel lineups ever. Dish on the other hand groups its channels and HD channels right next to the SD channels which makes much more sense. I don't like the fact that if you have the Hopper you need to rent a box for every TV in the house. Hence I have a lower level two-channel box.

Everything about their equipment and information - I've had the Dish TV for over two years and their Internet two weeks and it's terrible - I'm not going to put up anymore. I've cut trees down everything but I would lose my picture clouds and rain even on beautiful days. I lose pictures and it would say sometimes tune to the non-HD channels. I wanted HD not 320p - I paid for it. And I got the Internet that's terrible. I'm not going to use none of it anymore. My contract is up on the TV part but the satellite Internet I haven't been able to use and I need help. They say I have to pay for something I can't use. Please help me.

Everytime you turn around Pish network is taking channels away, charging ** to account. Stay away from these crooks and why they are allowed to do.

Dish claimed it upgraded its equipment and that I could not fix a non-operating receiver. They said I had to have a new dish, plus new equipment & pay installation fees all over again with existing service. I said, "No, I would live with one operating receiver." When I moved, I returned that receiver. They billed me for the other broken receiver after we had agreed by phone that it no longer worked and they didn't want it back. And sent bill to collection agency.

I used to have DISH network long time a go. And recently they just send me to collection because they say I never return their equipment. Which is a big lie and doesn't make any sense. Why do I need their stuff when I don't have their services. I will never recommend dish to nobody.

I called dishnetwork 4 months ago to have my cable disconnected because I moved. They said they couldnt because I had a contract. I never signed a contract with dish. They then send me an email today saying they had my permission to take 120 out of my bank account for disconnection fee for early termination of my contract. I never gave them permission to take any money out of my account. Dish network is corrupt. Best advice - dont go through dish. Ive had nothing but problems with them since I had their cable for 2 tvs. I was paying 200 a month, my neighbor had 6 tvs - same amount of channels and was paying 100 something a month. Crooked company I think so.

My husband and I had dish at our 2nd home in Florida. When the house sold we were told we had to pay an exorbitant fee to get out of our contract since it was until 12/15. A dish employee instructed my husband to return all the internal equipment and pay reduced fee of 9.00 for the remainder of this contract which we did. They are now billing us for a DVR box they say was never returned and that we need to return this box to them or prove with USP tracking # that we returned this box or pay 299.00 and the termination fee. I spoke with 4 different individuals who gave me 4 or more different explanations of how this all happened.

Dish network is yet another company that will steal your money and not give one notice about it. Was not told that after 3 months you would be charged double for their so-called free trial.

While applying for services over the phone, I was asked to provide debit/credit card as proof of identity b/c it was mandatory. I asked am I being charged anything? I was assured I was not being charged. After providing debit info, she asked, it has to be at least 1$ on card. I asked again, why do I need 1$ if I'm not being charged? She reassured me it was for identity proof, I would not be charged anything, for account activation purposes. I was alarmed because I hadn't even been approved before they asked for debit/credit info. Long story short, both my husband and I ran our credit and declined Dish offer, and the next day find out I was in charged 1$ each credit check. I was furious! Dish straight up lied! Ran our credit, stole 1$, and still no service received! THEY ARE RIP OFFS!!!

My remote lost contact with the TV. After going to ** supervisor in the end after getting so upset ** says to me when I asked him if cared about the customer, he said no!! I've been with Dish for 4 years now!! I still never got my problem fix!!

My mom is 73 yr old and has been with Dish 15 years and the price keeps going up. My dad just passed and she is on a set income. What the hell is going on with these companies. This will not be the last, Diane Sawyer will be notified of the aging Americans and the way we are treating our elders.

I thought my contract was 12 months, turned out it was 24. I had sent in my equipment BY MISTAKE thinking my contract was over. They refused to waive my early termination fee. To get my service back I would have to pay for new equipment and I was no longer valid for my $36 promotional bill, I would be paying $75 a month for the same thing. They also refused to credit the bill in any type of way. DISH will not take my card or bank account info off the account because they "do not have the power to do that". I now need to close my bank account and cancel my card to avoid the fee that I shouldn't have to pay in the first place. I was not told I would lose the promotion when I first signed up. I tried to work with them and offered to get internet. They would be charging me $50 for that, making it over $100 for internet and cable, when I can get internet + cable + phone for cheaper elsewhere. See ya later DISH!

On Mar 25 a notice appeared on my TV screen advising me that service would be terminated Mar 27 unless payment was received by Dish before that date. Not Possible! Allegedly, my account was past due. No prior billing or notice was received by me. After wading through an automated phone maze a person unfamiliar with options or customer service insisted on immediate payment or other charges would be levied. Today, 4/02/15 I received a Dish bill dated 3/16/15 stating "Payment Due Immediately". Efficiently wonderful. Not as bad as DirecTV but apparently trying to be.

As DISH Network has advertisements making fun of DirecTV price hike, my 120 channel package went from $29.99 a month to $59.99. The $19.99 package went to a less severe $35.99 a month. While DirecTV 130 channel package only goes up to $49.99. DISH has also lost a few channels over the last year at times during bidding wars with networks; there was no price adjustment during these times. Customers were expected to pay the same monthly rate. Consumers should be warned before signing a contract. I can supply receipts or witnesses if need be.

I ordered DISH TV service to replace my cable service in early March 2015. They came to install the service on March 17, 2015. Aside from fact the installation person didn't want to walk me thru the operation, the install went well. On March 21 (four days after the install) I was watching the TV when the show abruptly went off and a note on the TV said "no signal". It suggested a couple of actions to correct the issue. Unplug the receiver and wait 10 seconds and then plug it in again. After waiting ten minutes for the signal to begin, the "no signal" message reappeared. The message also provided a 800 service number to call if the other suggestions didn't work.

Dish claims to have 'better value' than DirecTV. Sure, maybe if you like your TV constantly skipping, or completely losing connection, even on a clear day. The customer service is terrible. If you call just to ask a simple question, they'll completely avoid the question and ask you if you want a more pricey plan. When they aren't doing that, they're keeping you on hold until they hang up on you. The internet is the worst part. Not only is it painstakingly slow, but it sometimes doesn't even work at all. Most of the time, it'll take me 10 minutes (not even exaggerating, sometimes it takes longer than that) to load a single page.

Tried to cancel had no contract. After an hour of arguing and being put through every sales pitch they had we finally ended up in an argument because the women wouldn't cancel or give us a supervisor but rather hung up. A few minutes later we were disconnected without any word. We will now see how they bill us from here on- today is March 31, 2015. Don't waste your money on this company- they will screw you in the end. This company needs to be checked by the bbb for their practices.

I was informed some wrong information/ promotion deal and when I called to get it resolved and even spoke to someone in the president office Star Hampton to see about resolving the problem that their employee misinformed me she said there was nothing they or she can do about it. What kind of customer service is that?

I have received dozens of Dish Latino mailings. I also receive the English mailings. I am not Spanish, Mexican or Latin American. I called Dish and received a lot of runaround waiting on multiple lines after numerous transfers only to be told they can't remove my name from their mailing lists. A terrible waste of paper, water and energy that according to Dish they can't or won't do anything about.

We are very upset. We moved into a new place and they came and set up the TV which was nice. They were supposed to switch over our internet, which they said they didn't need to come out to our place to do. Apparently the transfer didn't work and they never cared to tell us. So we called and called and called all week and talked to more like 8 different people, who all gave us different days and times that they could get someone out to fix this. No one ever came, the last person we called said that no one ever was going to come. Then we lost the TV and they told us to go buy a new cord. Right after buying it, they said we actually didn't need the cord.

I was with DISH for more than 10 years and paying > $120 per month for ONLY cable service. Changed to TWC 3 months ago for the same price BUT 2 additional services (TELEPHONE and INTERNET) as well. When I called DISH to disconnect their service 3 months ago, they tried to keep me with DISH by PROMISING similar benefits TWC providing to me. They didn't want to cancel my service and literally BEGGING me to put my account on PAUSE with NO charges for 3 months and if I still want to cancel after 3 months I can do it with NO charges.

As I certainly understand marketing "packages" to attract new customers, Dish is greatly failing in marketing any "package deals" for their loyal customers. Being a loyal customer of 12 years I am now looking at the many other options. Evidently no commitment to customer satisfaction!!

I quit Dish because for one they did not charge me what I was told over the phone. I was told my monthly bill would be $60. After they came & hooked me up my bill was $112. Also now that I do not deal with them anymore I have not had the money to put on bill to try & pay it off. So all day long they have automated phone calls that keep harassing me. So tired of it. Have got a hold of Dish told them they say there is nothing they can do about the automated calls. The calls are not going to make me pay my bill off any faster. Just don't have the money for it right now. After going through the bs I have with them I will never ever go back to them.

Paid my bill in full. Message across my TV saying my service is scheduled to be shut off due to non payment. Call customer service. Guy barely speaks English, can't understand why I'm upset. He says, "you owe us 7.00". I say, "No I paid you seven dollars last week for a new receiver and new remote. I got the receiver, no remote". I was placed on hold for half an hour, told I would be talking to a supervisor. They hung up on me. Run from DISH, get DirecTV. DISH is the worst.

Still not satisfied. Program is optional--either you pay for insurance or leave yourself open to hundreds of dollars for replacements. The only reason I should have to pay for their equipment is through neglect or misuse.

I moved to a different town. I have small kids, so we do not watch TV. We called DISH to cancel service. They said we could keep the account with no fee for one year, so we did it. When one year was passing, I saw that $163 was withdrawn from my bank as a monthly fee. They restarted service with no warning. I called them to cancel the service. As expected, I was asked to keep the account at least three times with different special offers. It took more than half an hour to convince the operator that I am not going to renew the service.

Called Lakewood TV to get possible lower prices on satellite. They took my info to see if I qualified to get it and I did. They went thru DISH network and I got approved. What I didn't know until after the fact was that DISH withdrew 68.00 from my account without my permission. When I called them to get it back, they told me normally it would take 7-10 days but they would have that money back in my account that night. It never showed. Lies. I never gave permission for them to take money nor did they tell me they were gonna do that. I would've never consented to that because I had just paid my mortgage. Now that check is gonna bounce which has never happened. This is wrong. Thank you for reading.

My family and I are moving to an apartment that doesn't allow any satellite, plus the apartment doesn't face the proper direction. Dish still wants to charge me an ETF. I've been with DirecTV, ATT uverse, Verizon Fios, and Cox communications and they all waived the ETF because I couldn't use their products when I moved. I will never use Dish ever again. They don't work with the customer but only wants your $$$$. I had issues with my DVR wiping out its memory and they wouldn't give me any credits. Don't use Dish ever.

We signed up for Dish Network at a mall. The salesman was very nice. Told us that for only $25 because the first month was free - we could get TV Services 290 channels, premium channels free for 3 months, the hopper, and Internet for only 46 dollars a month, 95 after the first year.

Most companies will tell you their cost of products or services before you sign a contract. I am looking at installation of DISH Pay As You Go for my travel trailer. I cannot find out the installation cost of starting service. I have purchased a used system from a DISH RV customer and know the monthly cost of the different plans but cannot find out the cost to turn on DISH service. Can someone tell me.

I called to cancel my service after paying my monthly bill. I called on 13 March 2015 and was paid up thru 4 April. When I called them and requested a refund they tried everything to get me to stay. I told them to please cancel. I asked where I can drop off my DVR and they said I'd have to pay $10 for an RMA and box to send it back. I never agreed to this and told them so. They relented and said they would send the box and RMA for free. Well 2 weeks and several emails have not gotten me any box or shipping label. I've asked for a label to be sent and every time also asked for my refund.

They were never able to make my equipment work right. I stop paying, they send me to collections, I receive letter from collection agency and paid the bill. Six months later they are billing me again for some outstanding charges.

I had Dish for 5 months and from start, the service didn't work right. We had trees in the back yard and they said, "no worries we can get it to work", charged us installed service. That same night we find that we don't have Dayton Locals so we call and let customer service representative know, they want to charge us for their mess up. They ended up waiving it after some frustration on my end. So 7 techs later and services in bedroom and main room not working off and on for entire service records, they still want to charge us cancel fee. So it's been a month since we cancelled service. So a few days ago I check my bank account and Dish, without my express consent and never talking to anyone from their company, charges my card almost 500 again without my knowledge or consent and I don't know about anyone else but 500 is a lot of money and I have rent and other bills I cannot pay now.

We were away from home for a flying contract (husband), I called Dish, to get information on TV service. I explained in detail the arrangement that this was short term and I did not want a long term contract. The DISH network employee said that would be fine and a contractor, not a DISH installer arrived and set up a mobile dish. He asked me to sign for the installation, which was in fact a contract. I put the service on pause at the end of the contract. When I was considering re-engaging the service, I found out that they did not have Fox so called to say I was cancelling, they sent boxes, sent it back and received a bill for $432.

I had Dish TV installed on 3/22/2013. It was reasonably priced for the first year and of course the price went up dramatically the second year (2 year contract). I switched to another provider today, 3/26/2015, and called Dish to disconnect my service. The rep., after saying "they were heart-broken to lose me", asked if I wanted to be disconnected today or the date of my contract, 4/3. I explained that date was wrong. My service was installed on 3/22/2013, which I can prove, since I'm holding the invoice in my hand. She said no... 4/3... you get the picture. After arguing with her, getting her supervisor and arguing with her as well, I finally gave up and will not be disconnected until 4/3/2015. They want every last penny they can wring out of you, and they will get it by lying or doing anything else they can possibly think of. BUYER BEWARE!!!!

I had Dish Network and when you first sign up they say you have to have a card on file. So, I have recently terminated my service and asked them to send me the bill in the mail and I would send them a check or money order. And they sent me a bill but then I go to check my credit card account and they took almost 300 out of my account without my permission. Didn't even give me a chance to pay. They just took the money and was very rude when I called and said I gave them the card number when I signed up so they had permission and told me basically, "O well you can't get it back. We have to be paid." This is the most fraudulent thing I have ever heard. What if someone livelihood depends on that money and they lose their home or something over it? They have no regards for anyone and are unjustly unfair altogether.

I was told by the Dish network technician that I was going to receive a free HDMI cable with my install. Not only was I charged for this cable but I was also charged for items that I was told were free of charge. These technicians are being sneaky as well as underhanded by lying to the customers assuming that they will not read their bill and see these charges. Whatever tactics they are told to do to get these sales in are bleeding consumers' pockets, no matter if it is even involving lying to the customer. I will make sure to tell all of my friends and family to not get the Dish Network service because the technicians will lie to you about any products that are supposedly free. They will turn around and charge you for it after telling you all items are free of charge. Please beware of Dish Network's misleading tactics on so called free items that defiantly adds up and gets placed on your bill.

I made a mistake signing up with them this month. It's been only 2 weeks and it's horrible. I wish I did not do it. Customer Service is like equal to no SERVICE. When I sign up with them, I used my name, and for some reason, the agent thought my name was **. Wrong first name, wrong last name. Not even close. I called it and they sent me to the fraud department thinking I was defrauding them. Now they want to verify my identity by sending them a bill and my driver's license. In this day and age, I don't feel my information is secure. I'm hesitant to send it to them, but I have to. I can't open the mail they send me if it's under **. Worst of all, I asked about the Lakers when I signed up. They said yes and only to find out it was not there.

I was transferred out of town suddenly. I had to cancel DISH as I had no idea of where I was going to be staying, let alone if I would need satellite TV. They charged me a $398 cancellation fee. I finally just started paying them $25 per month. They are still going to send me to collection. Is this legal? How do I get these guys off my back. I am getting nothing for the $398 but headaches.

10 years loyal then very poor service. When the sun is out, no service. Now after all this, need new location. Dish is facing the wrong way then dig up my lawn to bury the wire cause the Dish has to be relocate to the roof of my garage. Paid one month in advance, no refunds. Will give credit on a closed account!!! They are nuts. BEWARE BEWARE, I do not being rip off by Dish.

NO resolve. Via phone, email, chat, supervisors - NO SERVICE. They sound nice, polite and say they will take care of it. But no resolve. REPEAT.

I was on online chat to get new DISH service to my apartment. Sales guy started with the service available at my area. He gave me lowest price package,which was good deal I felt and said yes for the service. And then he continuously started sending the texts on chat window where I saw that I will be bound to 24 month agreement and in case of service termination (if I move to place where no DISH service available) I will be still bound to pay termination fee of $20 per month (till remaining months on my contract).... Really???? How is it customer problem if there is no DISH service in area they move but still make payment to DISH.

We paid almost 2600 for two year contract and didn't even see one channel. Twenty times I called them to lower that fee in the bill but no response. The worst service ever. Shame. These companies must be sued. People keep paying because they don't want their credit to be affected. Shame on such dish services are allowed in America.

I had been a customer for the last three years as post of this review. I called to cancel service and return my equipment to Dish Network. I'm not home enough anymore to justify the cost. I'm being told I will be charged $200 for ending the contract early... (contract ended 11 months ago of a 24 month). Just less than 11 months prior I had switched plans and went to a month to month no contract option. I was very happy with price for products and the service was great. Options to pay bill over sat service, HD content and good programs - what was not to love right? Until I reached a live Human on this day. I tried to explain that the Attorney General of the state that I live in sued them and won in 2013 for the same thing and they just kept reading the screen the stuffed suits have prepared for them.

Had to cancel their service after 18 years because moved and couldn't have DISH where moved to. They have owed us $40 for over 5 mos. They keep issuing checks and sending to old address and to new address and they do not arrive. All they are able/willing to do is start over the process by reissuing that takes another 4-5 weeks if it ever shows up.

Called to cancel service 1/14 due to moving. Started getting emails and bills 2/15 for service... Called Dish and was told it was taken care of. No. Collectors sending statements. Called on 3/19/15 and was told nothing they can do and canceled as of today and if I wanted to do payment over the phone... Haven't had dish in over a year so I said Nope.

I have been complaint to Dish about commercials not being jumped on the CBS station after the recording is 24 hours old. Dish says it is a copywrite issue with CBS and that it has been this way for a long time. What is your experience with this situation. ABC, NBC, and FOX skip commercials after 24 hours.

My house in MO burnt in JUL 2014. I had Dish Network at the time and all my dish equipment burnt in the house fire. I contacted Dish Network and they stated I could put my account in a pause status until I was able to use it again at a new place. I sent all insurance paperwork showing the Dish equipment burnt in the house fire. They charged me $5.35 a month to keep it in the pause status which was fine with me. In DEC we decided to move into an apartment as our permanent residence.

I placed a call back in 03/14. At the time my contract was due to expire 06/15. We had purchased led tv and wanted a better pic. At no time the rep advised that changing the box would recommit us to another 24 mos contract; and we stressed during the call nothing would change on our account. We realized we were paying too much for the package and could get a better package for the same money with another provider. So in 09/14 we contacted dish and advised them we wanted to downgrade to the cheapest pkg approx 19.00/Mo so we would not cancel our agreement and were assured nothing would change on the contract-- we could pay through 06/15 to finish the commitment.

At that time the company was running a 150.00 gift card for starting new service; to date the card has not arrived. I am told that my card was sent out on January 15th and I have been promised that the card would be resent; but to date, no associate has kept their promise to fulfill the promises to new customers that Dish has promised.

Initially, my family has used cable for years but upon moving from Greeley to Ft. Collins Colorado I got the hair brained idea to try DISH because the price on cable just continues to increase. We got just a regular package with internet provided by CenturyLink. For exactly 61 days, the TV service worked fine. The internet started having trouble 7 days after installation. We went through 3 DISH receivers and missing service and still faithfully paid the bill. Finally they sent a Hopper as a consolation. The Hopper has been working fine till today when my wife forgot to pay the $120 bill and they shut off the service. She paid the bill, now the receiver won't work. They told us they will send us a new receiver and it will arrive Saturday...... Today is Tuesday.....but they got paid.

Because my 89 year old mother did not have a credit card and she wanted Dish Latino in her home, I put the account in my name after being reassured that if I had to cancel early if she went into a facility or worse the early termination fees would be waived. My mother died 6 months short of her contract date and I cancelled the service and was once again told that the termination fee would be waived. I just received a bill for the termination fee and I have spoken to several people all the way to the Office of the President of Dish and they refuse to waive it. I have the dates, times and names of everyone I spoke to and yet they say that they do not see any notes on the computer. Absolutely outrageous. Do not contract with Dish TV, they will lie until you sign and then lie again!

My service was to be on vacation hold. The hold order was to be lifted for one week in January. The service was reinstated on the incorrect dates and never put back on hold despite several phone, chat, and online attempts. My bill is now over $600 when it should be around $25.

From day one Dish has been a nightmare. It took 3 weeks and 3 different reps to get the installation in correctly. Then I would lose my signal for some reason and not have any channels. I have been with them a year and maybe have had no TV service for 30% of that time. Do not go with Dish. I am planning on going back to Comcast. This was a huge mistake.

I have been a DISH customer for over 7 years and I added internet and picked the best package they had for high speed internet. And when I added it, my wife has an Apple TV and pays for monthly apps to watch movies and she started letting me know she was having problems with it not playing the movies she would pick after watching about 2 movies. So I call one day to see if there was something wrong and when I did I found out that we only have 15 gigabytes a month and once they were used up, DISH turns something called a 'bandwidth down'. So basically I'm saying they are a huge joke, they are the biggest crooks anyone could have for an internet package.

Over a month ago, there was a system upgrade which failed miserably. We have TVs in some of our rooms, we also set up our channels that we each like so when we are watching, we can choose our channel lineup. Well after the upgrade of God only knows what it was (that is something that has never really been explained to us), we cannot access our personal channel lineup unless we are in the living room as that is were the hopper is. We have called and complained and the answer is, "Our engineers are working on it." Really, because if I ran my business with that Mickey Mouse attitude, I would be out of business which surprises me they are not.

I have been trying to get my service disconnected since 1/28/15. The first time I called they told me I was under contract and would have to pay 240$. I told them I did not sign contract and wanted a copy of the contract they said I signed. They said it would take 14 days for me to receive the copy and they would put my services on pause for a cost of 5$. I waited 15 days and called back. They then stated they had submitted a request for a copy of the contract from the vendor I signed up with and was still waiting to hear back from them. I told them they would be waiting forever because I did not sign a contract and neither did I sign up with a vendor. I called and signed up over the phone. They once again asked me to wait another 10-15 days or they could e-mail me a copy in 48-72 hrs.

I wanted Dish install in my property. The day the installation man came we had six inches of snow. He did not park his van on the road but in my yard. I was in hospital with my sick husband that passed away and my daughter was at house, saw him tear up my property. No one sign the contract which was suppose to be in my name but on the contract, which Dish said was my signature was "CNS" initials which mean "customer no signature". I was so mad they requested a death certificate from my husband told them to cancel service. Tore up yard, no contract sign, refuse to give address to return one receiver and charged 580.00 to visa. These people are heartless.

I have Dish Network tv, and was interested in maybe adding internet. I called the phone number on the ad, they took all my information on my account, then transferred the call, they wanted all my information again, then transferred me again to someone that wanted all my info again. Please! They do this trying to sell something???

So long story short, my bill with DirecTV was a bit high so I explored other options. I switched to Dish and it turns out to be a costly mistake to the tune of $480.00 for the cancellation fee. Of course DirecTV wants my business back so they offer me a bunch of incentives and I switch back only 2 weeks after going over to Dish. If you decide to switch to Dish expect the hopper to not connect to your internet connection. Expect the most complex remote control will ever need. Expect the DVR to be the most non user friendly piece of equipment you have ever used. Expect only to be able to watch and record 3 shows at a time. Their marketing ploy about being able to watch TV and record up to 6 shows is a bunch of BS. You can record their 4 primetime channels at the same time on a single tuner or you can record a single show. So if you watch their preselected primetime TV channels then it's great but otherwise it stinks.

On 23 January 2015, we paid DISH $71.83 for service through 20 February 2015. We cancelled service, and contracted with DIRECTV in January, 2015. We have notified DISH repeatedly by telephone and email of cancellation. On 15 February 2015, we received confirmation of cancellation from a DISH representative by email, ** . We were promised a return kit. DISH continues to bill us for service we have not received since January, 2015. Latest bill is for $175.97.

We started service with Dish Network Sept 2014. A Salesperson came to our door with a really good offer for subscribing, one of the perks that got our attention was No Contract. It was a 3 Month deal with all the premium channels 9 hbo's, 6 Cinemax, 9 showtime and 8 starz and Blockbuster at Home. All these channels to view for 3 months at a low monthly price.

Each month on my bill there is pay per view and movies that I did not order - was not contacted and they took my monies for these orders. I called, I wrote letters. I have a do not order anything that cost money on my account, and these cost were there and I was charged and they stole my monies. I asked for investigation and reimbursement with no response. Please help. Also I have it locked and this still happened and my phone line is not recognized by Dish for the services I'm being charged for.

The kids and I lost our wife/mother last year. Then after her death I lost my job and I have not been able to find work since. We are losing our home this month and we don't have a place to go. We are moving what little possessions we have into a storage unit. Without an income and a place to live, DISH was unwilling to negotiate at all. They have no hardship policy or compassion. We have three months left on our DISH contract. We pay $10/mo for DISH and they want $80 termination fee. When I asked to be transferred to a supervisor, I was cut off.

Dish tv called my in-laws (who are both over 80 years old) at least seven or eight times, trying to get them to change to their services from directv. After they became discourage they caved in to them. Now they’re having problems with the remote and their access to the programs they used to have. When we called they said we could upgrade to get these channel for a fee (not such a good deal after all). We asked if they had a 30 day satisfaction and they said no. Now it will cost them almost 500.00 to break contract or they will have to put up with their inferior service. They are going to pay the fee so they can again enjoy their tv again with directv. My suggestion is to hang up if these people call on you. Their service is terrible, almost a scam.

My wife works every day. I can't work because I had have colo-rectal cancer. Now am in remission with a lot of issues such as bleeding and pain so my wife and like to watch after some programs together before bedtime, but DISH like to show their own ads! One after another up to 4 ads. They even stay over the programs we are watching. They take time from their companies who pays to show their series and that really frustrated us. I wish they cut down on that and let us watch the complete programs. The bad part is that we are paying for their airtime! Thank you.

I switched from dish to Directv about 2 years ago. The initial reason was because of the poor customer service I received every time I called. I've recently noticed a lot of commercials advertising dish could save you money if you switched... not true. If you want fewer channels, fewer HD channels then this may work for you. I wouldn't recommend Dish to my worst enemy.

Sold bill of goods and cannot access CBS 90 miles away. Locked into a 2 year contract but limited access to channels watched on cable (i.e. local Raleigh less than 90 to 95 miles away) thus missing that aspect.

I fulfilled my 2 year contract for TV services with DISH and cut that off. I had to remain with them for Internet because that was still under contract. I returned my receivers and was repeatedly told by Dish that they did not receive them and I would have to pay the 583.00 charge for them, even though I have a tracking number that shows that they were signed for at the address that Dish said they should be returned to. I definitely will NOT be paying this fee and when my contract is up for my internet I will dump that also. Please don't ever get sucked in by these crooks! You will be very sorry!

I just love the programming that Dish has. You get to see the same program- show- episode over and over and over and over and over and over countless times, and the same ones too in the same 3-4 weeks and days in a row. I have almost have every word memorized, of all the programs Dish has shown. Well, maybe I'm exaggerating! Let's go every other word. It seems like maybe they might show something different maybe every 1-2-3-4 days in a row, but they don't let me down. No- they show the same one over and over and over. I just love it! I guess it's time to switch service.

I decided to discontinue use of dish for personal reasons. Really had no issues. Problem is they want me to climb 30 feet onto my Townhouse building and recover their dish eye….Legally I can’t and now they are charging me for the equipment. It was NEVER explained to me when they came out for install. I feel there is a major issue of liability with this. Anyone have thoughts on this. It’s even in their instructions to be careful climbing up to get it. Feel sorry for the handicap and elderly....jeez.

I had an issue with my receiver in one of the rooms. I have insurance so I got a new one. I returned the old one. I kept getting phone calls I was going get charged. I was told by customer service they have the receiver to ignore the call. I called few times. I was told every customer service that they have the receiver. Now two months later I'm charged 300. I was told they wouldn't take the money out of my account. They did so I cancelled the pending payments. I might have gotten this resolved today from dish but can't be sure because they lie. I was with directv ten years and I never had an issue with them. Ten more months I'm going back to them. I feel dish is fraudulent.

I called the DISH Network to take advantage of a deal they sent to me that showed 290+ channels as well as 3 months of HBO, CINEMAX, SHOWTIME, STARZ and Blockbuster. The installation was free for up to 6 rooms, however I only wanted two rooms, my living room and my downstairs bedroom. I agreed to a TP Link, at the installers urgency. I have a Vizio Smart TV, which in just a year old with Dolby Digital Plus and SRS Studio Sound HD. I noticed only minutes after the technician had left that none of the Premium channels worked at all, and I called the main support number and was left on hold by a series of operators.

My father passed away in November 2014. Service was terminated to my father's house and I paid a bill labeled as the final bill of $140. On -25-15. However, today, I got another bill for $50 plus. they demand a copy of my father's death certificate to stop the billing. He doesn't watch much TV at his current address (in the cemetery). But Dish TV wants to keep billing him for no service provided!

I reached the end of my contract period with DISH TV and attempted to cancel continuing service. I have had nothing but horrendous service including trying to make me pay for early termination even though contract commitment was completed, pay for extra month of service, charge for returning equipment. Their billing system is generating late payment notices. No one knows why it says I still owe money or why the calls are being generated. I had issue with their billing system during the life of my contract and extremely difficult to resolve. Their answer is akin to extortion; we will fix problem if you just go ahead and pay what it says. DO NOT RECOMMEND that anyone be a customer.

I tried to sign up with Dish & was asked for my SSN, name on SS card, charge card, & birth date. After supplying all that information I was told that they could not verify who I was so I would have to pay more for their service. I would have to pay an installation fee, plus pay for the boxes. I also saw on their webpage that the program I chose would be $39.99 & after they tacked on charges it was going to almost double that amount, $60.00. I would call that bait & switch. I had Dish in Vt and never ran into anything like this up there.

We purchased dish TV service with sports programming. We are not getting NBA channel we are paying for. When we call they always have some excuse or they can't tell us where or how we might find what we are looking for. It was a big mistake to Go with dish. We can't wait for this service to end. Waste of money.

I've had Dish for two years. Never had a problem but a few months ago I inquired about dvr. Was told it would cost 500 and told when my contract was up I'd be eligible for a free upgrade if I renewed my contract was up. Well it's up and I'm now told it will cost 250 and I have to return my current box and order a new one to keep regular tv on one cuz I want three TVs now and I can only get a dvr for two so add another 75 dollars to that. And then when I told them "no thank you," they had the nerve to suggest I go online to renew my contract.

Left without electricity in 2 bedrooms, 2 holes on my new walls that had nothing to do with cable, technician drill a hole on the exterior cutting the wire that cause losing power on two rooms. They claim they're not at fault when my power was working well. The supervisor claim that they didn't see any light on those room. SINCE when do we have turn all power and show dish that all are working. If I had bad wire why didn't they advise me to correct that? They just left putting my family endanger. I had to paid for a professional on a Sunday. The technician admitted that this type of work he didn't have the experience. I already ask for the pictures they took and they said no. Why? It's my house? I already process a claim and was denied. I have all the proof I was asked. Sad that for so many years I have had their service and never late on payments. Please be responsible for your acts.

For months Dish has continually over billed us, we spend hours on the phone with them every month to resolve their errors. We had been auto paying until the end of January 2015, they state again a payment is missing. Not true. Verified with American express that payment was made and received via Dish. Dish stated they would call American Express in which they have not. They state they will investigate and call us back in which they do not. I have been on the phone with them again for over six hours with the same response from Dish (will call you back in 1 day). American express is/has waiting for their call with transaction codes for them. This company is continually practicing bad business & continually attempting to rip off consumers.

After getting Dish Network I was very unhappy with the service. After ending a non contract service they took $700.00 out of my account. Stay away from Dish!! I have recovered only 300 of the 700 they took from my bank. I will get the rest!!!!