DISH Network Reviews

Dish network is no better than the local street thug robbing people for their hard earned money. They lie and steal from your acct. Their TV service is terrible problem the worst, play same movies over and over and over and over. They really suck bad.

I am totally disappointed with DISH Network...They are literally stealing money from loyal customers. The fine print said after 24 months the rate will go up. However they raised my cost only after 12 months. I am completely unhappy and will change back over to DirecTV!

I had been a DISH customer for more than a year in Iowa. When I moved to Ohio, I transferred the Dish connection. DISH technicians came home and could not get a satellite link from my new home. Given, that I was left with no choice other than to unsubscribe DISH. DISH representatives would not understand the situation that I was faced with (made 3 phone calls and spent more than 30 min each time). They considered the inability to have a good satellite link from my new home as a 'Breach of contract'. I had to pay the amount for the breach of contract which came to more than 300 dollars + had to send back the receiver (costing me more).

I cancelled Dish services because of high costs and programming. They turned my account over to Diversified Consultants (debt collector) A N D deducted directly from my bank account via debit card. I called Dish Customer service, could not understand foreign speaking person on the line. They could not answer my question of why a debt collector was used and why they took money from my bank account if I was turned over to collections. Supervisor would not speak to me. THIS SEEMS ILLEGAL!!!

We have had DISH Network T.V. for over 8 years. We have never had any problems at all. I recommend DISH all the time. They have treated me as a loyal and valued customers. Customer Service is always friendly and accommodating to all our needs. Our bill reflects how much DISH appreciates us as a long time customer! We will be with DISH for a long time...UNLESS they change and start acting ugly.

I had been a DISH customer for over 5 years. I contacted them before my move with the intent to close my account. I was convinced to put my account on pause, with the promise that the monthly pause fee would be waived because I was a long-time customer and they hoped I would reinstate my service when I was set up in my new place. Really long story short... I got charged, was promised AGAIN that my fees would be waived and AGAIN got charged. I'm moving in a couple days and had intended to reinstate my service, but decided to cancel instead after being told by an "accounts specialist" that they would waive the fees if I decided to reinstate my service, but they would not waive them if I decided to cancel!

I have had DISH TV & internet for 8 months. In the past month I have only had about 2 weeks of service. No service if it rains, snows, is cloudy or windy. I keep getting a hard drive error, 10 minutes to reset plus 5 more to locate the signal. Then one box went completely out...no signal at all. They do not send a technician out. They asked me 7 times if the green light was on the box - I kept saying NO. I've unplugged, reset, checked circuits. Their only resolution is to send me a new joey which I pay for and have to program myself - did nothing to resolve the hard drive issue on the hopper, and want to charge me a $320 penalty if I change providers before June 2016. I am not technically proficient, nor can I climb on the floor behind the media center.

All I wanted to do was get an idea about how fast Dish Network Internet was at the basic service level. I tried their on-line chat, but NONE of the chat buttons were functional. So I called them on the phone and was volleyed from one service rep to the other, only to land back at the original electronic message that attempts to route calls. This is not the kind of thing that instills a great deal of confidence in their service. I think I'll go with another company.

Well to start off, I thought I was getting a good deal with these people. I got an offer for some type of package deal for $30-something a month. Ok, well I got it. They offered three months free of the premium channels, awesome. The first month was free, also great. Well when that first bill came I was astounded. I paid it anyway. Then the next bill came and I got charged for those premium channels, I told them in the beginning that I didn't want them after the free trial but they still got me anyway. They claimed they fixed the problem, lol. Ok, I also told them specifically to send me the bill via mail, NOT e-mail.

A year and a half into my contract with DISH [Dec. 2014] with the Everything package creeping up to $115.00 per mo. I was surprised when I saw it jumped to over $140.00. This bill was created 12-11-14. On 9-13-14 DISH offered me a [6] month half-off on multi-sports, showtime, cinemax, HBO, starz, and epix. This was to end 3-13-15. This was also listed on DISH's web info page under [MY OFFERS] section. I was told 1-2-15 by Rep. Carl this was not going to be honored and the next date this was erased from My Offers section.

How I wish I'd read the other reviews (pans) before I decided to go with DISH. I've terminated a contract with them today and my "termination fee" will be $400.00. I have no idea why this fee should be charged simply because they could not provide television coverage. Day after day we were without TV coverage due to weather, etc. Has anyone ever succeeded in not paying these ridiculous charges? If so, how? My plan is to pay them the $20.00 a month for the next 20 months.

2/26/2015 was directed to 866-218-2297 to disconnect my DISH TV Service and reached "Rose" ID # ** in the "Loyalty Dept. " I explained I called to disconnect my DISH service as we have a 2 family house and my kids have Comcast phone and internet already and will be going with TV service from them and providing it to me for free. Rose offered me a discount which I declined. Free for me is still cheaper than the offered discount though she couldn't understand this and kept repeating herself. I asked politely for her to just process my cancellation request and she started telling me that I should get them to go with the DISH package, etc.

I was shopping for a change in cable service. I decided on Dish Network because they promised service for TV only @ around $55 month for 24 months. This was to include HBO for 2 yrs. They came out to install. Prior to allowing the installation I had tech call in to customer service and we reviewed the services to be installed along with the plans etc. I then allowed the install. Upon leaving I was asked to sign for the installation on his cell phone. This was also the 24 month contract that excluded HBO and included a price increase of double in 12 months. I called in for clarity and was told that they would have to listen to a tape of my conversation to cancel. I will report this to local authorities because this is illegal in many ways.

We had DISH for over a year and had constant problems with the reception. Many channels that were supposed to be HD would immediately switch to SD, some channels would not come in at all, and some would pixelate making viewing very annoying. Very frustrating recording something only to find out it is unwatchable. I called and talked to customer service, computer-chatted and emailed. After hearing the same story about clouds and obstructions (that didn't exist) and having a tech come to the house twice, I finally just canceled them, which was not cheap. Canceling them finally got their attention and they offered technical help and discounted service. Too late. Avoid DISH.

I called to have internet hooked up @ my house. Put the deposit up required. Someone was supposed to be here between 12-5. Well they never showed up or even gave me a courtesy call to let me know what was going on. @ 4 pm I called to find out what was going on and it turned out to be one big pile of ** between the contractor and DISH. I talked to 9 different people about this and all they could say was "sorry." Really...you took my money and @ the end of the day I ended up with nothing. I did get my money refunded though. Damn...it took a lot of arguing to get that. MY POINT IS NOT WORTH ALL THE TROUBLE. AND LIES :( I'm going to Hughes Net. DISH sucks.

If you are thinking of getting Dish services do not bother. I will tell you my story. I had Dish and the signal kept going out for every little reason and NO reason at all. It go so frustrating I decided to go with my cable company instead. The cable company was buying me out of my Dish contract. Dish was told to send a final bill to my physical address. What is so hard to understand about this? I needed a physical final bill so that the cable co. could send me out a check to pay my dish. Dish refused to do this.

I have contacted you customer service department several time trying to resolve the issue referred to below. It is still unresolved and that is why I am sending this letter. I called again this morning, (2/26/2015) regarding the problem of not receiving a bill for my dish service in the mail. This has been requested several times and the request has been ignored. This morning the customer service representative referred me to dish's legal department, when I asked to speak to a customer service representative. Does this mean that in order to get you to send me a bill in the mail I need legal service? It seems to me that that is what you want me to do. If I had the availability of another TV provider, the answer would be to change my service to someone else but at present, that is not an option.

The customer service was very nice and they charged me as before for the services, but I put 3 stars instead of 4 or 5 because they make it for 6 months only.

On 2/24/2015 I received a card from Dish notifying me that they were retiring some of their older receivers. This information prompted me to take a look at my billing and realized that they had been charging us for 3 receivers since 2010. I called Dish and spoke to a very pleasant woman. I explained that we did not have three receivers that we had only one Dual HDTV DVR receiver that was installed May or June of 2010. We had just moved to a new home and had called for installation of the two old receivers (Approximately 10 years old) that we rented from Dish but while he was here he said that they had a new DVR receiver that you could hook two TV's to and watch different channels at the same time. We agreed to the exchange and asked what to do with the two old receivers. He said he would take them with him and turn them in for us which he did.

We were moving and placed our service on a 9 month hold. We were told there was a ONE time $5 fee. As it turns out the $5 fee is MONTHLY! They refuse to reimburse, "Only if you reestablish service, then we will credit the fee's." So we asked the hold to be released altogether and to make arrangements to return receiver (1). 45 minutes later after much high pressure sales "Oh you don't want to leave & what company are you going to?" We demanded our fee's be reimbursed and arrangements for returning the (1) receiver (which they are saying we have 2 and will be charged $49.99 - $200 for not returning it!) IF WE HAD EVER CONSIDER RENEWING SERVICE WITH DISH, WE CERTAINLY WON'T NOW!

Told one price but then it suddenly changes without notice. Then told DISH is changing satellites and they will be doing a new installation due to new technology which I do not have with my old television. Then told the price will change due to the new technology... Customers pay or lose channels? What kind of business operates like this? Going to check out other options and please post if DISH has given you a new satellite and if your price changed and/or if you lost channels. I don't trust them and can do without TV if needed.

Twice within a couple months’ time my hard drive messed up and lost all recordings. I was told numerous different stories by different people. They did NOT change out my hard drive the first time; just told me I was the one who messed up because I didn't call them BEFORE I followed the directions that DISH had plastered on my tv screen. This time, our tv froze every few minutes all weekend long, even on recordings. Hubby called and was told it would be checked out remotely on Monday. They kept restarting it remotely and then I got a message saying "hard drive error" so I called immediately to save my recordings. Was told they could be backed up on hard drive and they would not erase them till I could get it done.

We canceled our Dish Network 5 weeks ago. It took over 45 minutes and talking to 4 different people to get the acct canceled and we were told if the DVR wasn't returned to them within 60 days we would be billed 300.00 for it. It has now taken an additional 4-5 phone calls regarding getting the boxes to ship DVR back to them. Same song and dance every call "I'll get those sent right out to you, sooooo sorry you are having this problem." Again, told today they would be sent right out. I don't think it is a coincidence that they are dragging their feet getting the box to us. Is there no other contact number or e-mail available to complain to? Who the heck is the president of this company? Why is their service so pitiful?

For the last couple of months I have a rough time dealing with Dish. I recently requested a copy of my contract (DHAPA). I completely read the document a number of times and came to realization that I never seen the last two pages. However, my name is signed in three different places. What I found fascinating is the fact that the signatures are exactly alike. There are no deviations in size of the lettering and the word spacing is exactly the same. It looks as though they cut and paste my signature from the first page and added to the last page. In fact there's no doubt in my mind that's what they did. I filed a complaint with the BBB explaining a number of concerns. Dish never acknowledged my complaint about DHAPA signatures. Check your DHAPA signatures. I doubt it's customary to cut and paste signatures throughout a contract.

Well this all started last month. First we call to ask what their receiver code is so we can pay by money gram. Well the guy goes on for 45 min to tell us to shut off our TV and get receiver code even though we repeatedly told him that's not the code. Finally after 45 min he gives us a supervisor who gives us the code and then says his voting to take 20 dollars of our bill. Well we pay bill minus the 20 dollars then two weeks later they shut us off. So we call and they say it's because we didn't pay the 20 dollars.

After being a loyal customer of DISH for the past 10 years I decided to cut the ties with paying for TV and called to disconnected my service, I've started watching FREE TV via antenna and Streaming Videos and TV programs with Netflix and Hulu. After being bounced around from several customer service reps that asked me the same questions but none of them was able to disconnect my service I was finally sent to their "Specialist Department" or what is really a "Customer Retention Department" and had the lovely experience of speaking with "Alex"!! (He’s a real jewel) He began to start asking me the same questions that I had previously answered to the past customer service reps that I spoke with, I advised him I had already answered all those questions and just want my service cancelled!!

I have had Dish services for over a year, moved twice with it. They out of nowhere cut my service off, no notice. I called them, they wouldn't do nothing about it, said I was past due, which I am by one day. But no notice, no Bill statement sent!! All around, the worst customer service ever. Very rude and no help whatsoever in the matter. Their equipment works like crap, constantly losing channels for no reason, was forced into equipment upgrades that I didn't need. I moved over to Dish from DirecTV, I'll be going back to directTV, their bills are higher but they don't do all the ** Dish does to us.

My magnolia tree that I planted about ten years ago was ruined by technician who installed DISH in the yard of my new tenants. The tree was a distance from the DISH and DID not interfere with reception. He had planted the DISH close to the tree at first, then moved it, after ruining my tree. I told him that he had no right to come onto a person's property and start cutting on trees; he told me that he wasn't going to listen to me badger him and got in his truck and left. His truck number was **, servicing the jacksonville, florida area. This particular property was in maxville, florida (adjacent to jacksonville). He also planted the DISH directly next to the front of home and it looks horrible; the tenants are also upset about this.

I have had this program for about two years and it has crashed twice. My remote will not select anything. When I pause a T.V. show, it won't resume. It will randomly shut off, and I can't reset it or power it on and off, even from the receiver. I have had two receivers since I got the program, and this keeps happening. If this continues, I will have to cancel my membership and go somewhere else. I hope that you read this, and fix this. I know that I am not the only one with this problem, and I know that I am not the only one who is fed up with this. Again, please fix. Please and thank you.

Canceled acct in Aug due to husband deploying. Then found out in Sept that they didn't cancel acct, just put on pause which I specifically asked them NOT to do. So I called again and they finally canceled. Told me they would send boxes to send the receivers back within 10 business days. Boxes never came. I got a call in Feb from collections saying they never received the Receivers. But I never received the boxes to send it back! I called customer service where they said that I'd have to pay shipping to send it back and person was very rude. Told them I've been given the runaround since August and I'm very dissatisfied. Then I asked to speak to the manager and the customer service agent then waived my shipping fee and the boxes for the receiver will be sent to me within 3-5 business day. Overall the most STRESSFUL and WORST company to EVER go through! I DO NOT RECOMMEND DISH NETWORK EVER!! Save yourself the headache!

Way back in October of 2014, after being a dedicated customer for several years, I became fed up with DISH service, as they were charging me an exorbitant amount of money for a mere handful of channels I prefer to watch. Then due to contract disagreements between DISH and Turner, I was not able to watch my two favorite channels TCM and CNN for weeks on end. This was the last straw and I called DISH to terminate service. Most of the other channels are so laden with commercials, that I will wait for the programs to be hosted by Netflix Streaming before being subject to endless commercial drivel.

Thank you for your time. But I stand by my original review.

My daughter, a college student, opened an account with Dish in June 2014. In January of this year she contacted Dish to inquire about canceling her account as she was moving to a new residence that does not allow Dish. When she spoke with them she was told she would receive a final bill including the service fee for breaking her contract.

We had DISH installed on January 25th...from day one we had problems. First we were promised a DVR and Wireless Internet WIFI. TV reception was horrible. I had to unplug and re-plug the receiver to get the TV on. Then We would get a Blue screen, blank screen, or the picture or audio would freeze. Regarding the Internet, my Wife use SKYPE to talk to friends in Malaysia. She could hear them, but they could not hear Her. I tried calling Local 800 numbers with the same result.

DISH network billed me 4 YEARS after I had discontinued services with them. I had my account on automatic billing and they withdrew money IN ADVANCE each month. I was told when closed that I was paid in full and did not hear any more from them. Then 4 years after closing my account they contact me to tell me that I owe them $100. Then tell me that I NEED TO PROVE THAT I DON'T! Do no trust these people. They are scammers.

Sept 2014 I called Dish for service. I just had moved to Florida from NJ and wanted Jets Giants NFL games. The sales rep said I can get all the games if I purchase their NFL REDZONE. I did. It gave only a live look into games when teams were in redzone the twenty yard line. I had installation on a Saturday. That Monday after Sunday football I tried to cancel dish in favor of DirecTV's NFL Ticket. Being a long time CABLEVISION customer I didn't know who had what when I first came to Florida. Anyway its mid February and this issue has NOT been resolved yet. Dish gave me the run around transferring me from rep to rep trying to discount my service and add things. I want to cancel without the 480.00 early cancellation fee being I was misinformed at original sales call. I cancelled my bank card and Dish stopped service two months ago. Been doing Redbox for two months now fun right!

After the first year prices change a bit but going from $78 to $125 is ridiculous. The bill would change constantly. I had to call once a month to try to get a straight answer about billing so I switched companies. Now they are charging me $10 a box to ship the equipment back. Also wanted $145 to have the dish removed. I opted to take it down and trash it myself for free. So very frustrated.

DISH is the worst service I have ever had. They start you off at a low price then jack the price up through the term of your contract. So now I pay $90 for basic channels and lame service. Then you can't record and watch like Verizon (I regret leaving). I am always having to cancel something. The best part is if you don't keep track of your bill one month you'll be ok then the next you'll get a random bill saying you owe over $100 because the promotion is over which they never explained to me from the very beginning. I was lead to believe once the contract is over then the price goes up. Long story short, any service but this is the safe bet.

Every time I Pay My Bill with Dishnet. They wait after 72 hours of authorization. Money wise up back in my account. Anyone have this issue? They always want to blame the bank. Dishnet has 3 days to take their payment. Wish I knew of another network provider who Customer Service was better.

My computer and Ipad kept dropping off the internet. I tried 5 modems/routers, sent the computer back to the manufacturer who found nothing wrong with the system but replaced the wireless card, etc. Anyway, called Dish several times and CenturyLink a couple of times about the problem over a period of 2 months. A technician from Dish came to the house and could not get it to work. On one call, Dish customer service said they would cancel the internet service without a cancellation fee, but first we agreed to try something else which did not work.

This is a terrible company!! Their dish service is the absolute worst! Their Internet service doesn't work at all yet you still have to pay for it because of a contract!! Now that I'm done with them, they keep threatening to charge me for unreturned equipment that I did return on time!! Even the UPS man warned me that they would try to charge me anyway!! STAY AWAY FROM THEM!! I will make it mission to let as many people as I can know how terrible they are so they don't have to feel the anger I have!!

As a previous customer of Verizon, I was saddened when I found out we were obligated to getting DISH when we moved into our apartments. Live TV and recordings are always interrupted by static and we always lose the sound while viewing our shows. Also, I've wanted to rent some movies on demand and for the 2 years I've had DISH, I have never been able to even through all the times I've tried. I can't browse the movies because it freezes and then takes me back to the original screen, or the button always hops back to the beginning of the list when I start to browse.

On Sept 9th 2014 I had Dish network installed at my house. Our house changed hands so I had to move out and had Dish disconnected 10-29-2014. I knew there was going to be a fee because you leave the contract early so I asked the rep on the phone that if you send me a physical bill to my new address I could pay it down and that would help me because I had to move in a hurry. The rep said he would mail out a bill on Dec 1st. I sent the equipment in their boxes, got confirmation that the equipment was rec somewhere in Texas.

My monthly service price was $29,99 to start within May 2013. It has now gone up to $84.99. I don't have any movie channels, just basic TV channels. I'm retired. My DISH bill is 10% of my monthly income. It isn't worth it for what I get on DISH. There are 499 regular channels. I watch only 31. 94% of what is there is CRAP that I don't watch: old movies and old TV shows for instance. My contract is up in May. I'm going to cancel DISH. I'm currently looking at other providers.

Yesterday I called to customer service to order dish on demand, and one of the customer service representative told me, that I have a creepy account!!! CREEPY! Can you imagine that!! Then she's like: "I'm sorry that not what I meant to say..." I'm not saying, that my bill came up in price from $49.99 to $68.98 then to $100.99!!!? What the heck!! They all are rude people there, customer service reps and their supervisors! Now I'm looking for different provider!!

DISH Tv has been the biggest headache and mistake in my lifetime. Their sales rep was great and gave me next day installation which was on a Sunday. I was told expect installers between noon and 5:00 pm. At 9:00 pm 2 men arrive in the dark and said MY installers were tied up on another job and since they were close by they decided to come and get started. I questioned their ability to install in the dark. They used my old dish on the garage and made a mess of wiring outside where the old cable had been. They did not appear to be professional. I had problems from day one.

I had been a Dish customer since February 8, 2009. On August 1, 2014, I canceled my service with Dish because I started my DirecTV satellite service, which was an major upgrade and improvement! I had set up my Chase credit card to automatically pay my monthly Dish bill. I finally got them to stop charging my credit card this month, February 2015. They had charged my credit card for about $850. When I confronted them about this and demanded reimbursement, they claimed they had no record of anyone calling in to cancel the Dish service. They also claimed that they were sending charging notifications to an email address I had provided them.

I switched from DirecTV to Dish Network last Oct. I was promised how much better the picture and Hopper was than the DirecTV system and of course they would lower my bill. I had the installer over in the AM and he installed the dish and the system. He wasn't gone for an hour and the picture started to fade. I called the tech and he told me to reset the system and then all should work. I did what he told me and for an hour the picture was back and then faded to black. I called the tech again and he agreed to come out and check things. Well by now it was dark and really nothing he could do until the next day.

Dish Network rep told me if I purchased my own boxes that I wouldn't have to pay the additional $7 per room, so I did at $198.97. Was also told that 6 rooms were included in install even with my boxes that when the tech was done, just had to call in boxes to activate and there would also be no fee. When tech arrived he was only informed to install his box and there is an additional charge to install my boxes and that my bill then would be $7 per room for additional service totaling $28 per month = $336 per year more.

Seems funny they can’t send a service tech to your house. Our remote does not work and our receiver is not working. You pay your bill on time for 12 years with no upgrades and the bill keeps going up a couple dollars a month, but when you need help they want you to try and fix it yourself even though you know it’s their equipment. But for 95.00$ they will send someone out, what a bunch of crap! I’ll call directv and deal with them a couple of years.

Called Dish this evening to find out if they will provide services in my area. I had this question because Dish refused to provide me service in my previous apartment home and now I moved to a new apartment. The first person (Chris) who took my street address, city zip code also asked my apartment number which I reluctantly gave. He transferred call to a second person (Randa or Andrew, not sure), who said he would send somebody to inspect my house and asked for my credit card. When I refused to give that he started on a lengthy allegory of "if I come to your house and ask for your car key, would give it to me. This is same thing, you are asking for Dish services and we need your card information." I politely pointed that, "This is not the right allegory as I'm only asking do you have the services, so it would be more like do you have a car to sell, not asking your car keys."

I cancelled my service with DISH in Oct of 2014 because the bill was increasing every month with no changes in programming. Returned their equipment (Dec 15, 2014) and paid the early cancellation fee. This fee was larger than I had been told (due to the "deal" offered when I initially signed up). DISH charged my debit card $540 for equipment not returned. I have called multiple times with no satisfaction. They will not return my money and I am sure they have received their equipment back by now (Feb.15, 2015). Are they just changing the sticker with the receiver number so they can keep our money or what???

We had two boxes replaced in one year. Each time, Dish saying something was wrong with the box. The last time, we got an email charging us $50 for not including some piece that I had no idea what they were talking about!! I put everything in the box and sent it back! I've lost all my recordings - twice and no compensation, just more unclear fees. So, I cancelled my service, of course another fee.

Last night around 2:30 am my tv went black and my DISH receiver went off. It wouldn't turn on again. This morning when I turned it on I had lost all programming and timers as well as everything I had recorded as well as Deleted recordings was empty and I can not see in the guide any farther than 1 hour ahead so I can't set up timers. I can't set up Prime Time anytime it won't let me. It won't accept the password for wireless internet that's been in effect for 3 years. I get, "We will look into it; we'll report it," but I can't get anything back even though it says my DVR is 40% full with no recordings. What's taking up 40% if it's not recordings???

We were customers of Dish for many years. In Dec. 2013 we got rid of the dish as we were moving. They are telling me that I wanted to be put on pause. Pause lasts for 9 months. I did not ask for pause.. so after 9 months they started taking funds out of our account. So they got over $400. Of our money. They don't want to pay us our money back 100%. They will only pay half. I said No... They owe us all.

When canceling my service I was told there would be an early termination fee of $170. The only contract I had with Dish was the initial one extending from May 2012 to May 2014. I was now canceling my account in Oct. of 2014. They said when I upgraded my equipment from an HD receiver to DVR receiver there was a new contract for 24 mos. I never knew of this. All I was told when requesting the upgrade on the phone was that we qualified.

I called later in the afternoon today to get DishTV. A few hours later I called to cancel my service, which wasn't due for possible installation until 5 days from now, depending on whether or not I would get good reception. I was given a quote of pricing, free this, free that, but no email with details was sent to confirm the package and agreement. I looked online to see if they charged my account the $1.00 fee to determine if my card was valid as stated online. Not only did they charge me the $1.00 once, but twice AND bill me already for services I don't yet have! I called, got no apology, given the usual run around about not getting a refund until 7-10 days OR if they are "unable" to credit my card, cut a check and mail it to me.

Been with them a year and now they increased my bill 35.00 because now some promotions is over that they don't tell you about when you get service.

WORD OF THE WISE DON'T EVER USE DISH SERVICES!!! This is possibly the WORST customer service I have EVER experienced!! I chose to shop out different cable providers after my Comcast bill had proven to be too high. After talking to a Dish representative for over an hour and a half and expressing my concerns (my husband's job potentially relocating us to the city, breaking contract, etc.), it sounded like Dish was the right move. WRONG!!

Dish installed our system approximately four months ago. We were very dissatisfied with their "customer service?". I wanted to review my contract/customer service agreement, only to discover that I was not furnished with one, so I call Dish and they sent me a copy of a contract that purported to contain my signature at the bottom. IT WAS NOT MY SIGNATURE and I notified Dish that I was terminating my service and asked that they arrange to have their equipment removed from my home.

Had DISH installed, forced to leave home where it was installed two weeks later. They held me accountable to the contract to which I was paying. No bills were sent to me until one day I received a past due notice. I contacted them, told them I was paying. They said they were crediting a different account, and could not give me any info. I requested my account balance, never received. Went through a fraud claim with my bank to get the money back. I was paying for someone else's account but since it was not crediting mine, they turned me into collections for $1450 and destroyed my credit score. I would rather watch hand puppets than use this service ever again in my lifetime. I plan to share my experience with the world. Too bad I had to give them a star at all to complete this review.

On feb. 5 2015 i called to have my satellite service reconnected and was told to pay 279.00 which i did and on feb 11 2015 they disconnected my services again supposedly for a 350 fee for internet which on feb 5 i spoke with both satellite people and internet people no one said anything about this fee then. ** DISH network. I would not recommend them thieves to no one. Customer service sucks.

Please forward to the president and CEO of Dish Network. I spoke to a Dish representative today and am not satisfied with the service I received. We need to cancel the Dish Service for my mom due to her need to leave her home for health reasons. The agent set up the cancellation time as requested. She informed me that there would be a $50.00 early cancellation fee due to a contract that would not expire until July 2015. I believe this fee should be waived. This is my concern.

First off, I wish I could give no stars. My husband had DISH Network hooked up at our residence a little less than 2 years ago because our DirecTV bill had gotten a little outrageous. At the beginning, all was well. As soon as our first year was up, the bill went from less than $50 to $90. My husband called, and after much back and forth, the representative agreed to give us a credit for the next 6 months. Ok, great.

As an unsatisfied customer of DISH because of charges, fees, etc., I initiated to cancel my account and service with DISH and switch to a better television provider on December 27, 2014. After speaking to four different representatives (Amber, Mark, Joey and Nancy), of which each referred me to the other, my account was scheduled for cancellation on December 29, 2014. I was told a final bill will be issued on the next billing cycle. I was also told that DISH would send a prepaid mailing box to return the equipment.

2 years ago I sign up with Dish. The salesman lie and said the Blockbuster was the same as Netflix. When the installer came to hook up the dish was nice and told me that I couldn't get the Blockbuster. Also it was nothing like Netflix and also told me I didn't even get the HD box which is cost more money. The next day I call customer service - let them know that the salesman lie on the phone. She transfer me to supervisor. I explained the same thing. She said they have to do an investigation. I didn't wanted to deal with and cancel my account. I send everything back that was 23rd ago. Today I get a bill for $488.00 for using cable with Dish for 3 days. Unbelievable - I will never do business with Dish Network for the rest of my life. Be careful what you sign.

In early Nov. 2014 I contacted Dish letting them know I was not happy with the package for the price. After a number of calls and very hard sales people that would not let me cancel my service, I finally got someone that allowed me to do so on Dec. 20th. They would not send the box for the equipment until I paid my final bill. I went that day and paid the bill. After making 3 or 4 calls again, I was able to get them to send the box. I sent the equipment. Waiting for the early dismissal bill to come in I got a bill stating I owed $219.62 for cable use. I called today and found out it was because when I called in to get the equipment box I did not tell them I wanted my service cancelled and 1 hour later I got an an e-mail saying if I don't pay my bill in 48 hours they are turning me over to a collection agency.

Back in 2013 I had a serious accident, was not able to work, was getting some help. I fell behind in Nov 2014. Contacted Dish customer service and was told by 4 different people 4 different things. I then contacted the loyalty department and once again I was told on 2 separate occasions 2 different ways to get my service turned on.

I have not had DISH Network since August of 2009 and I had paid my early cancellation fee and returned all equipment. A customer service representative told me that a bill was sent to me in March 2013. Hmmm...that was almost 4 years later. And to this day I never received a bill in my hand. A month ago I received a collection notice for $165.00+ for fees that I never returned their equipment. I called DISH to see what this was all about and they said that they could not access my account. I sat on hold for almost 45 minutes to talk to someone that was supposed to be able to help me and couldn't in the end. I would not suggest DISH Network to my worst enemy. This company is very crooked and unorganized. And in the end I will not be paying that bill. They told me also it was my programming bill. How ridiculous!! DON'T GO WITH DISH!!

I was kinda force with dish cause of a problem with my girlfriends account. First the technician that came to the house was very rude and left a mess. Second I tried to call and make a complaint about the service and was switched 7 times to different and then they said that they would credit my account of $15 dollars, which I never seen.

First time we became Dish customer was August 2012 right before college football. Soon after couple months time I had to leave US for more than couple months and my husband had to move out of state for his job. We found out that our new apartment wouldn't let us dig hole on the ground for antenna so we called Dish to let them know our problem and we were offered the option to keep our account in hold without any information that once we keep our account in hold, it would be considered as a new contract meaning if our initial contract was until August 2014 it would move to sometimes of 2015 and no one explained us that at all.

I have been a customer for over 8 yrs but in the last 2 yrs it has gone downhill. They take channels away without notification. They do not care of loyal customers and my major problem is you want my American DOLLAR!!!! How dare you give a foreign country to deal with my problems. Sorry if anyone one is offended but how many Americans are out of work because of outsourcing.

I started Dishnet last month and checked my data usage after the very first day of installation. I supposedly used 1.2 gb of data on the very first day when all I did was use my iPad for about an hour. And I did NOT stream videos at all, I was just checking emails/browsing the Internet. So at the end of this billing cycle I unplugged my router. I do not have anything wired into the modem. There is no way to use Internet in my house without the router being plugged in. I checked my data and I supposedly used .9 gb of data when there is nothing connected to the Internet in my house. Their response "well it shows you used it".... Horrible customer service and they are charging people for data they aren't using. And of course they won't let you out of your contract either.

Dish is the worst TV provider ever. I do not recommend it nor would I ever recommend it to anyone. Every time I try to watch TV they just keep taking away more and more channels and all they do is charge you more. Just this morning I was watching a show and halfway into it, Dish takes away that channel along with half of my other channels and still charge the same price. Dish is an idiotic TV provider who shows more commercials than shows. DO NOT GET DISH!! I can't say this enough, I want to call dish and give them a piece of my mind with words I'm not allowed to say in the comments. Dish is lucky I haven't met their owner... It wouldn't end well for that sorry sack of feces. Just remember dish is probably the worst thing ever and if you want to watch good TV, get Hulu or Netflix, they know how to do it. Dish can burn in hell.

My family recently moved to a new home and I scheduled to have my service connected on the new house on Saturday, February 1st. At this point, I've had DISH service well over 10 years. I upgrade my service, but the technician arrives without the proper equipment. He apologizes and reschedules my work order for the following day, Sunday, February 2nd, but tells me I must call to confirm. I call and the service call is not for the next day, but a week later, Sunday February 8th. I talk to a representative who escalates my call because they tell me they cannot come to my house until Tuesday, February 3rd. After a very long conversation and some really great offers, I tell the lady to schedule me for Tuesday and if I decide to switch, I will let her know. I called another company who was unable to come sooner and could not make as good as the offer. I immediately call dish back and made sure my appointment was scheduled for Tuesday.

After 20 years as a Dish Network customer I recently tried to upgrade to the Hopper offer. New customers get 250 channels and Hopper free along with free HD for life and a few movie channels for 3 months and some sort of sports package also for 3 months. Total cost before fees with new contract is 39.99 for 12 months, and 84.99 after that. Now if I wanted 4 room DVR it becomes 69.99 for 12 months then 129.99 after that. plus .07% for Uncle Sam of course. Now since I'm a supposed "Preferred Loyal Customer", if I want to do the same thing, I pay 139.99 a month plus installation, get no freebies for 3 months and HD programming is 10 bucks extra. Why in the hell would I agree to that? 20 years as a customer and that's a perk? The reasoning they gave me was "Satellite equipment is expensive and without a new contract we have no secured way to protect our equipment should you terminate service."

I have been a loyal customer of Dish for 10 years and have had internet with them for 8 years. In July I had to upgrade from Wild Blue to Dish Net. I did not sign a contract for the upgrade. I called to cancel my internet - this was when the customer service agent told me that I had 19 months left and that I would be charged $335.00 early termination. I told them that I was not made aware of this and she stated that it was assumed that I would keep it for 2 years. Why should I have to pay for early termination when in actuality I have had internet with them for 8 years?

Horrible service. I keep getting Channels that I watch turned off. For instant, Discovery ID was turned off. The solution: 1. Pay more money to upgrade my plan which I may lose another channel I like! 2. Downgrade my plan, pay less and definitely lose some channels! I'm not sure which idiot is running this organization but he needs to be a janitor cleaning toilets!!

I disconnected my services with Dish Network after being a loyal customer for 10 years. I disconnected the services on the 13th of the month. I paid my bill with automatic withdraw. On the 13th they pulled out the payment of $130.90 which I understand was too late to stop their automatic withdraw. After sending the boxes back, they emailed me they would be refunding me $68.00 of my $130.90. I called them and told them that the refund should of been $130.90 minus the price they charge for 2 labels. I was told it would be $10.00 a label by email. I asked them why is the credit only $68.00 then?

My fiancé Dave and I aren't happy about the increase recently in monthly costs. Also WE WANT CH 192/INVESTIGATION DISCOVERY MORE OFTEN W/ MONTHLY FREE PREVIEWS.

I had Dish for over twenty years, but went for over a month without Fox channels, I changed to DirecTV. I have called four times and still no return boxes. Dish is being dishonest. I guess they never want me back, trying to get kids and family to change to DirecTV.

I wish I could give this zero stars because one star is actually flattering this garbage company. Record one show at a time while it plays on your tv for no damn reason. What is the point of that bs. Save your money and your life. After I write this I'm going to shoot myself in the ** head because Dish is so **. ** you dish, you **.

First of all I live in Baltimore County. I purchased DISH because I was searching for a bargain in which at the time they claim they offered. Over 200 channels, internet, free repair/ service. Three months into my service I started seeing addl. charges. I was told I had to call prior to the charges to discontinue that particular movie pkg that was only to last as promo channels for 3 months. They gave me not even half of a credit back. Then shortly after that dispute was settled. My dish would lose signal and just go out so I put in a service call that they tried to charge me $110 to service until I raised all hell. Then they claimed they would waive this fee one time. I guess I would've had to pay if I didn't raise an eyebrow. Like my friend had to.

Dish Network was by far the worst television service you could have. It took me 2.5 months to get them to fix a problem which erased all of my recordings that were on the hard drive. First they replaced the hopper box. Then it did not fix the issue, so the new box did not work either. It would go out every 5 seconds when watching a show. To no avail, after their customer service was horrible and problem not fixed being one month away from my contract date I CANCELLED! I paid the whole 3 months of no service and they still charge a cancellation of $200.00 for the contract not being held in full. DO NOT GO DISH... They take your money and do not fix their problems that you end up paying for.

For the last 7 days, my DISH favorite lists were partially erased and substituted with Dish On Demand listings to apply for pay movies. Listing has been corrected many times only to find out my favorites are "erased" and replaced with favorites to the user. Calls to DISH service placed blame onto the user (me). Repeated call resulted in a service technician to the house who said he was a technician and not a programmer. He left with no satisfaction. Repeated call to Dish resulted in a first soft admission of problems. They said they could not notify us if problems fixed nor could they provide programs fixes for us on an individual basis. Subsequent result is frustration, disingenuous promises and the loss of my times and approximately half the desired programs continually removed from my choices.

We were all set to have Xfinity installed due to DISH's cancelling of several key channels (Time Warner), and when we called to cancel DISH, we were immediately offered massive discounts for 3 months, (about $35 off for 3 months) then smaller discounts for a year. We decided to stay with DISH since we have had them for many years. When it came to actually going thru with those discounts, they were short of what they promised. When I called them on it, their comment was simplistically "there was a price increase".

We live in a suburb of Nashville and ordered DISH Network. We were having poor service but were told we would have to pay for someone to come out and move the DISH to get better reception. During the flood in 2010 we were without cable for a week and when we called to complain we were again told we would have to pay for someone to come out. We had DISH for less than six months. When we explained to them that we had been without cable and that we would be cancelling out service they told us we would have to pay $242.44 because we were cancelling our contract. We stated to them that they were not honoring their contract to us by supplying us with cable.

First time I call DISH network for service, there was a 100 reward card for who ever get the DISH service and I call the DISH and ask for hopper. Then they check my credit history. She congratulated "you are approved for hopper." So they she said "you will get your 100 dollars reward card 7 to 8 weeks." And after 2 days they came to my house with regular DISH box, not the hopper one. At that time I was not at the house. So the technician got my wife's signature on the contract. She didn't know about the what I order then I call the DISH. They gave me a regular box. "Can I get hopper?" but they said, "you are not qualified for hopper." Then I told, "I don't want the service." They force me to pay $450.00 for disconnecting fee. There was no way for me to get the DISH out.

This a is a long cautionary tale to any consumer, and one I wish that I had known before selecting Dish Network as my cable supplier. The problems started when my Dish Network account was placed on hold at a charge of 5 dollars a month, and I was not told by the representative when it would automatically expire, and also not told by the Dish representative how much I would be charged once it did expire.

I could swear I received a letter January 2014 when Dish went up stating that they guaranteed not to go up for 2 years. I have received a letter this January 2015 that they are going up. Of course I did not save a copy of the letter, as I didn't think there would be a need. Anyone else remember this or have a copy of the letter.

I'm on the West Coast. Dish closes 1am Eastern Time. What kind of national TV service provider close?????

I just cancelled internet service yesterday due to poor internet speeds and lack of concern over the need for service. They want to charge $95 for a service call to come out and fix my problem. I changed my connection cables and wires, tried two different computers, crawled under the house to make sure that there was no damage to the cable run there and found no problems. That means it should be the modem that is leased, the dish and corresponding connections or problems with the signal. That does not matter, I should have to pay for them then change the modem at $99 for a new leased modem or look at the external dish? What kind of customer service is that? When I called to cancel the service it took me 22 minutes of trying to reason with the employee and supervisor, who eventually offered to rescind the $95.00 service fee to keep me. It is too late at that point.

Signed up for RV dish on the go through Good Sams. They signed me up on their Pause program and I did not realize it. When there was something wrong I had to speak to a supervisor. However, it was not really fixed. I called October, 2015 to stop service for the winter – it’s a stop and go whenever, no contract, reconnect, etc. The supervisor fixed it again - I thought. I had a small credit. No bills came so I thought it was all fixed. Then I got a bill for $3.43 so I know something was wrong. I wrote and the reply said I have "Pause" not Pay as you Go. I called where they suggested and that person tried to sell me on this "Pause" at $5 a month when not using the RV dish. I said "NO", please convert to what I asked for. All done - got email that evening I had cancelled? I am 68 years old and have never dealt with such deceit in my life. They make Comcast look like good guys.

Today I spent about 45 minutes online chatting with a Dish agent. We went through all their offerings and I had provided with my Social Security number for them to do a credit check. When I told them that I would not be accepting the offer, the agent told me that my "credit rating" would take a hit if I did not sign up. That is completely intolerable and a really crude method of pressure applied to induce a signup.

When I first got dish I was promised a 25dollar visa gift card that never happened, which was a year ago.Then I called to change my bill due date ahead of time. If a pay the current balance then it will change my date. Nope that didn't happened which was 2 months ago. Now I called again about my due date. Same lame excuse they gave me again - pay early and your bill should be dated like you want. I wouldn't recommend this cable company to people. There are bunch a liars, plus they have their nerves talking about direct tv which I should've of stayed with in the first place.

I got scammed by one of their reps. The rep told me that I would get all this free stuff like a PlayStation 4 and free protection plan. After I got the service installed, they said I had to refer 3 people to get the PlayStation 4. So I told them that I didn't know that and that the rep never mentioned anything like that to me. So they said they would check to see why he said that. Granted you only have 3 days to terminate the service, which I also didn't know. They never called me back or answered my text so I decided to terminate the service because I didn't want to deal with liars. I had the service for 5 days and they charged my bank account $500 dollars for an early termination. Only reason why I terminated the service was because the rep flat out told me nothing but a bunch of lies and I didn't terminate within the 3 days because I was waiting to hear back from them, which didn't happen during the 5-day period. So if you didn't know, now you do.

They tried charging my card 367.00 and I didn't give them this card number - I gave a different one. Now they are saying I owe equipment. Now they say I have to pay 49.99 per month for internet that I can’t get and also 89.99 for tv service that I can’t get.

I had been a Dish TV customer stand switched to get NFL Sunday ticket despite a termination fee after that the phone and Internet service went downhill. Billing issues persisted, even though I was paying my bill they disconnected my service and I had no choice but to leave. No one can call every month for six months and nothing changes. That is insanity and they still insisted I owe them another termination fee. Really? No way!

I am a disabled young adult. I was forced to keep a DISH Network account that did not work at all in my new home. I had to move because my apartment was no longer safe due to black mold and no running water, I had no choice to move. In my new home, I had more days without service than I ever did with. I made 12 service request which they claimed it was good enough. When I called to cancel the service they threatened to charge my card 400$ for early termination. It is not my fault the service tech cannot fix the reception issue, nor is it my fault I had to move to not be sick daily. (Black mold in apartment was deemed unsafe) mailed back their equipment and told them to cancel me. Again I am getting threatening calls and emails. Convergent care their collection agency is rude. They call all hours of the day and night. They were yelling at me on the phone not letting a word in edgewise.

I am on a fixed income and can't afford all the special packages. In November 2013 my monthly bill was $58.39. In January 2014 it was $63.39. In June 2014 it was $64.48. This month, January 2015 it is now $69.48. This is almost a 20% increase in a little over a year. This company is a giant rip-off. Their TOP 120 list contains almost a hundred channels dedicating to selling things.

I had dish tv cable Dec 20th, and on January 27th I got two bill. They just taken money from my checking account. They didn't send me bill statement. And three days before I was complain channels no signal. Then they sent someone come to fixed that. And they said I got the pay for fix. And the channel were already there. But now I complain. I got the pay 5 dollars for 2 channel. What that means. So customers can not complain.

I signed up with DISH in September 2014. I was checking prices and deals and DISH offered a $200 gift card as an incentive. As of January 26, 2015 I have not received the Mastercard. I called DISH back in December and they said my card had been sent October 16th. They gave me a number to call - DishRewards - so I called them. DishRewards also told me the card was sent out on 10/16 and gave me a number to contact Mastercard. Mastercard has no record of my name or address. They asked for a PID number which I couldn't provide.

I called because I was upset because I got a letter to raise my rates and no channel 6 and she told me they were still working it out and gave me a 30 dollar credit and apologized. I was very satisfied. I’ve had directv in the past and hated it and today my channel 6 is back on. Thank you dish.

Dish makes no attempt to sugarcoat the fact that they have you locked into a 2-year contract with them. They do not care what you are upset about, or how wronged you may be, they pretty much tell you to "suck it up, buttercup". They offer NO customer support for anything whatsoever. I had one Dish live chat representative tell me that Dish was not obligated to extend any sort of courtesy to me as their customer during the time in 2014 when they lost CNN and Cartoon Network.

Back in Dec. 2013 Fox was taken off and I was so mad, wanted to cancel. They said 300.00 to cancel, but I explained I paid for Fox when I signed up. But this crap in the fine print that programming can change then tells me talk to the president office. They gave me a credit for 22.00 for 16 months for my trouble but my God, every month we call they tell me my bill is due on the 6th. They credit me on the 7th but can't put on my bill - that's nuts - tells me our payment is 36.20 for the 16 months and that's all we pay. We do and the next month it's to 84.00 more than the original amount. Tells me we had a 6 months 25.00 promotion - that's not 'til April.

I disconnected my service with them on January 15, 2015. At the time I was advised that they would be sending me a kit to return the hopper and other leased products. On January 21, 2015 they sent me an email letting me know to be sure and return the items once my kit was received. And I have 30 days to return them. I also received a phone call reiterating this. On January 23, 2015 I received another email and 5 phone calls reminding me if they weren't returned, Dish would charge the card I had on file. After the third phone call I called Dish to let them know I didn't receive the kit. Only to find out they shipped it to me on January 22, 2015! I could so bad slam them with a harassment charger along with poor Customer service - it took 30 minutes to get my information across to them. And then after that call I got 3 additional calls. I have blocked their number on my phone. I intended to slap them with a harassment charge.

I have been a customer with dish for about 3 years now. I had been quite happy with them up until today. I am having problems with one of the joeys. After being online with them for about half an hour, and threatening to go with directv, they said they would send me a new joey. My complaint is, why can't they send out a tech to hook it up and make sure it is going to work with the hopper? I pay good money every month for their service and I think this is bad customer service. What happens if that happens to someone who is not tech savvy at all? I just feel like it is their equipment and they should be responsible to make sure it is hooked up properly and is working properly.

The Issue at Hand: An offer was made by a Dish network representative that did not provide sufficient information for a customer to make a decision. The service provided also was a disaster. The first installer did not have a clue about what he was doing. The second installer was very competent, however, after wasting an entire day of my time and that of the installer, I was told that I could not get local stations from the local area that I was used to access and preferred. That is, I was accustomed to and preferred Washington, DC stations, but was told, after an entire day of getting the dish installed properly, that I could not receive Washington DC stations as my local stations because of my address (i.e., location); information that I should have been given and would have avoided wasting so many people's time and the additional money I had to pay the second installer.

About a year ago my satellite provider, Country Cable, an affiliate of both DirecTV and DISH Network offered me a 90-day trial of Dish Net. I had been with DirecTV several years and was losing some of my programming. They connected Dish and I kept losing service and the quality was often poor. Prior to the 90 days ending I contacted Country Cable and they disconnected Dish and re-connected DirecTV. About a month ago I was checking my banking account and saw an auto-withdrawal by Dish for $247. It was a holiday weekend so I couldn't stop it from going through. I called Dish Net and they said my service was not stopped but suspended for a year and this was a reconnect fee. Since then I have changed my account but they continually try to bill me for service even though they have said my service has been interrupted by them.

On January 13, 2015 I called Dish Network to find out when my contract with them would be expiring, he informed that it would be up in March 2015. The agent then asked me what was the reason I was wanting to know and I told him because of the simple fact they they were losing CBS and Fox. The agent then informed that there was a settlement agreement with CBS and that service would continue without any interruption whatsoever. I even went on to ask him this several times to make sure he was hearing me right and I was hearing him right.

On Dec. 10th 2014 I cancelled my dish cable. Was told they would send me a shipping label and packing box via UPS. Called them on Jan 5th; they had not put it thru. Again said it would be sent in 3 to 5 days. Called again on Jan. 12th 2015, told there was an error and would be another 3 to 5 days. It is Jan 22nd today. From what I understand, after a certain amount of time they can charge me for it. Have no choice but to report them to consumer protection and the attorney general. Enough is enough. Thanks for taking my story.

I have had the same negative experiences as most of the complaints on here. I have a question. Some people say they received emails from Dish. Everyone I spoke to at Dish yesterday told me they didn't have the capability of emailing anyone. Would someone please provide me an email address of anyone at Dish? Thanks so much!

I had Dish TV installed in May 2014 and signed a 2 year contract. Their service is terrible. Every time it rains the service goes out. Even just a drizzle and the service goes out. Kids can't watch TV when it's raining (call me crazy but that seems to be the time they should watch TV). I called Dish and they said that is normal and there is nothing they could do about it.

Dish disconnected me today for non-payment, stemming from them shortening my period to pay by I believe 10 days. I contend this violates my written contract with them. I received no notice of this change, or the additional $5.00 they also tacked on. We pay them 'in good faith', and they agree to provide us with the service spelled out in our contracts, also 'in good faith'. I believe they violate this in two ways: by removing channels at will, with neither warning or compensation, and by their pop-up messages that appear at random A FULL TWENTY DAYS BEFORE YOU WOULD BE DISCONNECTED FOR NON PAYMENT, resulting in frustration and an inferior product. Coupled with the fact that their installer failed to connect my system to my phone jack, so I am unable to contact 'Dish home ' and remit payment. Well, I think you understand my issue.

It's nice to see I'm not the only one who has had issues with this company. We've had DISH for about 4 years and everything has been great until we left them for Suddenlink and then decided to come back. Our bill was $85 a month even after we moved into our new home and added another receiver. After paying $200 to restart our services and being assured that I would still be paying $85 a month, they decided to jack my bill up to $105. We came home from our honeymoon to find our service disconnected after only being 3 days late on our bill.

I'm sick of that fake, racist, sexist station anyways! Now I don't have to pay for that **. Thank you dish! Though I did have to wait a few weeks to get my other stations back, I was pleased to see that FOX was off the air but I still have FFX and FX.

I have macular degeneration (blindness) and subscribed to DISH Network based on it having Fox News as I only watch (listen) to this channel! Now they do not have access to it and will not release me from my contract. I feel this is an injustice.

I am in Oklahoma. Channel 9 was my main news and weather channel. I have been with Dish for over 10 years. I'm very unhappy!!! I'm not the only disappointed customer in this matter. Channel 9 is a part if us Oklahomans. We need them back. Please find a solution!!

When Dish cancelled Fox News and refused to reconnect, after waiting weeks, I have tried to cancel their service. I have talked to a dozen different people on the phone, continually being put on hold and disconnected numerous times. I have written emails to every email address I can find. On three occasions I have finally reached so-called assistants to the Dish President. They refuse to accept my cancellation and five different people try to renegotiate my contract, which I have outright rejected.

Dish network has just dropped channel 6. Tulsa Oklahoma. I'm not sure if Dish is aware of the fact that we Oklahomans are very reliant upon our storm watchers and local television station's weather warnings and live coverage during our bouts with severe weather. This will leave a lot of folks around here in harm's way as they will more than likely not put up an antenna, and then go through the hassle of unhooking the cable connection and back and forth, from the antenna to Dish. We're only a couple of months from storm season and it looks as if Dish doesn't give a rat's patudy about the safety of its rural patrons - the folks that essentially got dish to where it is today.

This is not yet settled. On 12/19/15 I canceled my Dish service. I am fully paid up so no charge. They sent an email saying that I would soon receive a return kit with labels and boxes and return instructions. So far no return kit. I sent an email to them informing them that I have still not received the kit. A day or so later I received another standard email saying the same about the return kit will be mailed etc. and that the return must be in 30 days. I tried calling their customer service several times and have been summarily disconnected before speaking to anyone human. What I see happening here is I'm being set up to be charged for these receivers. I will fight this through every avenue available to me - BBB, FCC, Consumer Affairs, and anyone else I can to stop this scam. Any help would be appreciated.

I extremely dislike Dish Network and would not recommend it to my worst enemy. Whether it's them taking away channels for no reason (happens all the time), or the TV freezing on a channel and not showing anything (you have to reset your dish box) this has happened to me the past 5 times I've tried to watch TV. The warning about the the bill is also one of the most annoying things in the world. I broke my dish remote (they won't give me a new one) so now every time that warning about my bill comes up I have to stand up and walk across the room to get it to go away (even right after you pay your bill it won't go away). Plus I think I watch more commercials than I do the show. So, extremely disappointed with dish network and trust me if you want good TV, get Netflix or Hulu not Dish.

We got DISH in July because we needed a satellite Internet provider (no cable where we live) and DISH offered a good deal to bundle television with Wi-Fi service. To summarize briefly: Installer was foreign and did not understand our requirements, and could not communicate with us, as well as we with him. As a result, got a convoluted TV package with a terrible system of TV 1's, TV 2's. Programs that are being recorded prevent us from watching what we want; shows suddenly shut off before the end so as to record something else; unable to stop a show recording once it has started; have to go through several menu clicks to do a simple procedure, confusing method of setting up DVR system, etc.

We had Dish network 3 years ago when we were living in a different state. When we moved we cancelled our policy and someone from Dish came to our home to remove all the exterior equipment. My husband asked him to take the cable box. The tech asked if we were going to subscribe to Dish when we moved to our new home. My husband said that he didn't know - we were moving to a smaller town in a different state and we didn't know what providers were available. The tech told my husband to just take the box with us because we had already purchased it anyway, and if we did get Dish in the future the process would be that much easier. So, we took the box.

When I saw the name "Dish" chills ran up/down my spine. My husband had passed away, I needed to lower expenses, left Directv and was talked into Dish/Windstream connection. When I had to sell my home and move, Dish started their little game of collection agencies although I never cancelled the service -- I was having a smaller home built across town and had to wait 6 weeks. Dish, although I paid directly to windstream.net (my phone service and my communications were strictly through them). They kept badgering me to pay $280 for cancellation of contract which is untrue. This went on through several collection agencies until mid-2014 when I had to pay a consumer agency to put a stop to them. Yes they did finally stop and I would tell the world do not go with DISH - in fact, their bills were more than what I had with Directv.

Was contacted dish needed to come to fish camp to do upgrade... tv reception was fine. Made appt. for 1/14/2015 9-12. This required taken off work in another town and driving hr to meet repairman. We called dish at 12pm. They reported they would be there by 5…never showed. We called back and was told not coming. This required additional night away from home...

Used to have dish bundle. When we got it the reason we did was because they said no contract and never said anything about early termination fees. Every time it poured outside it quit working so we would call and they would say they were sorry and give credit to us but after it did this several times we decided to get rid of it. Turned in all equipment and now we get 2 separate collection notices, one for 359 for dish and the other 509 for dishnet which they say is the internet. We had a bundle not separate bill and now they are sending it to collections in separate bill form. Called to fix this, they said I agreed to the terms. I never would have gotten dish if they had a contract told them that in the first place. They're saying I did. Well I know for a fact I didn't.

Before signing on, I stressed to salesperson that access to NESN HD would be deal breaker. I was assured that I would. That was five days (and many phone calls) ago, and still no NESN. The treated me like the village idiot by telling me that: maybe there was no game tonight; maybe it was blacked out; was my tv hd? And on and on. I finally got someone from "the president's office" who promised to send a tech--the second promise this week. We'll see.

I was all set to switch to DISH. I verified that DISH has Fox News Channel, and was preparing to make the change. Fortunately, just before I signed up, a friend advised me that DISH had cancelled Fox nearly a month ago - a fact that the (very nice) DISH saleslady neglected to tell me. Hey Dish - Stop the Politics!

I called dish to add a room. I have been a customer for over 3 yrs. I was informed the only way I could upgrade was to sign a 24 mo. contract!! I told them I was not going to be strong armed or blackmailed into a contract. After 20 min. and 3 different people telling me I had to sign a contract, I told them I would shop around and then they could have their equipment back!!! We should not be forced into a contract for this.

I'm tired of Dish acting like a child during tough negotiations. If they want to act like a child, then I'll take my ball (business) and play with someone else (DirecTV).

I have been with Dish for over 3 years now, and my bill had been consistent. Recently my bill went up $40 for the same channels. I called customer service to inquire about the increase, and asked the representative to explain the increase to me. His response to me was that my bill was going to be increased by $2 more this month, again with no explanation. I asked him about a less expensive package, and he couldn't even explain what would be included in the various packages, and told me I would have to look online. I looked online, and the prices were cheaper than what I am paying now. I asked for clarity, and couldn't get an answer. I then asked to speak to a manager, and I was placed on hold for 45 minutes before I hung up. I believe I was not even transferred. Very poor service, I am going to switch to Fios.

Dish fraudulently charges money if you set up auto-pay. They start off with charging small amounts and slowly keep increasing it and could go into hundreds (last one I had was for $524.04). These charges appear under DISH NETWORK-ONE TIME 800-894-9131 CO. You have to fight with them to reverse the transaction and give your credit card number to them. I changed my credit card once in September 2014 and started paying bills with personal checks and somehow they got hold of my new credit card number and the charges keep coming up. This has been happening for quite sometime now and with many consumers. Horrifying thing is Dish doesn't do a thing about it, if someone outside/unknown is doing this they should at least caution their customers of such things - sending some emails wouldn't cost anything but they don't do it - which makes me think if they are doing all this knowingly!

When I signed up for DISH, my house was on the market and I told the sales person. He said when the house sells I should call them and they would cancel the account. After 14 months the house sold and I call them, told them I was moving in with a friend and did not need the service, but was prepared to pay the following month. I returned the equipment. DISH is still billing my credit card and has MESSED up my credit. These people are BAIT and SWITCH. They will say one thing and do another. They are parasites and have questionable business practices.

DISH Network offers a profesional sales team. ALL service stops here. Impossible to deal with once you schedule installation. They never showed for the installation and make any contact very difficult and whomever you speak to will tell you it's the wrong department and then transfer you, which cuts you off. They will take your money and provide nothing. Liars, thieves, cheats. My best advice would be: DON'T!

One month ago, my wife and I moved from the San Francisco bay area to the Eureka area and had our TV provider (Dish) transfer our service to our new location. Their service, quality and care in the Bay area had been top quality, but boy, we were in for a surprise. First, when the local Dish provider in our new location hooked up our equipment, they forgot to give us a channel guide. This may not seem like much, but many of the stations had different channel numbers than the ones in the Bay area, which made it hard to find our favorite programs.

I've had problem after problem with Dishnet from the onset! Losing Fox News pushed me to the brink & now receiving a raise in rates pushed me OVER the brink, by not receiving programs I contracted for and am paying for, but not receiving! Requested cancellation of services & just received the boxes for return of equipment only to discover they are requiring ME to go up on my roof to detach a piece from their antenna or they will charge me $99.00 if not returned! I am a 77 year old female & there is NO way I can climb up on a rooftop! WHY is this company not investigated for their 'thug' treatment of customers?!

They added the premium channels to my account way before required due day to cancel. They had to remove crediting my account plus stated I overpaid & issuing refund for over-payment to my account within 3 to five business days. Never received. Their head councilman hung up on my face numerous of other disrespect all for them to tell me they owe me nothing. I will never recommend to anyone and I will be canceling asap!

After placing my review regarding the loss of Fox News Channel on Consumer Affairs I contacted Dish again and told them I wanted a $50.00 credit because that is what it cost me to replace Fox. After some discussion on the Chat area they offered me a one time $30.00 credit. After being assured I did not prevent myself from receiving further remuneration if they kept it off longer, I agreed to the $30.00 credit for now but keeping my options open for the future. While it did not fully cover my loss it was a start. While not really Happy, I am at least somewhat consoled.

I had informed them I had to move unexpectedly and need to cancel and send back the equipment, but after arguing with the rep and demanding to speak to the supervisor, they stood their ground and said "I signed a contract" so I'm to pay 480.00 to cancel! This company SUCKS and I don't recommend it at all. Bad customer service all the way around! So I'm on "hold" paying 5$ a month until I can figure something else out. Any suggestions?

I have been with Dish for 20 years. Have had ups and downs but all have been minor and/or resolved till now. The problem is FoxSW. This is a regional sports network which is supposed to show local sports teams. In my case this includes the Astros and the Rockets, Spurs, and Mavericks. For years this wasn't a problem until the NBA Pass package came along. Now any NBA or MLB game that is offered on FoxSW leads to a message that this program is unavailable in your area. I could get the games if I paid 199$ for the NBA Pass package. I currently pay 139$ monthly with HBO package. Right now I would like to watch the Rockets as they have a good team and are doing well. I called Dish and was told several times that the games were being blocked by the NBA because they have the right to block games because they are not sold out.

I have DISH service and want to cancel because they arbitrarily stopped sending any Fox channels. Their contract reads that they are covered regardless of what they do and I will have to pay them, because I signed the contract which runs through July 12, 2015. Obviously, I signed a contract that was 100% in DISH's favor. I signed the contract believing DISH would supply TV channels that I wanted and if they did not provide the channels, I could leave. Not so, you will pay your monthly bill until your contract ends. I cannot even send back the equipment that is in my way, because they will not send a requested label or box to me. DISH is now a legal fraud and I accuse them of elder abuse. Please be careful!

DISH Network has us locked in a contract with many months left of it. Fox News has been removed for almost a month now. No credit to our account. When I complained on their FB page, they blocked me so that I couldn't make anymore comments on there. We would like to leave them but I understand that they are asking approx. $500 for early termination fees. Now we didn't violate our end of the contract, but they did theirs. Plus we don't even have a copy of the contract. And my credit card company provided DISH Network with a number of a card that had not been activated yet.

I have Dish and I have no problem with it and when I moved to my new place, the customer service rep informed me to only need to take the receiver and they will send a tech to install it in my new place. The tech came and informed me he can't install it due to reception interference from the buildings surrounding my apartment. The tech was really nice and even called into customer service for me informing them I can't receive any reception in my home and tried to help me cancel or even get partial fee reduced, but to NO AVAIL!

They have raised my bill by five dollars a month. I talk to customer service and if they would help me to lower bill. So she tried and offer a twenty dollars lower than what I am paying right now. I was offer twenty years ago that they were a new company so I was lock in so at the time, I was to pay 85.00 dollars month. It stay that way for years, and now it got up to 155.00 a month. I understand you would think you would help long-time customers better this what that lady talk to me. All she said, "If you feel like you need to go elsewhere, that was fine." Well you all need to think before you go to DISH Network!!!!

I had an account with dish tv for a vacation home in Ellijay, Ga. My wife passed away so I sold the vacation property. I removed the dish dvr and remotes, etc and carried them to my home in Buford, Ga. I called Dish in October when I moved out and informed them I had moved and had the equipment. I was told to carry it back to the house in Ellijay, Ga. I carried the equipment back and installed it and when the house was sold and I closed, I called Dish and informed them. I was told that I had to go back and get the equipment and they would send me boxes to return the equipment or I would be charged for the equipment. I received an email today telling me I had to return the dish which is located on top of house on the dish. I am 78 yr disable.

I have been a Dish customer for about 2 years now and everything has been fine up until recently where the experience has been beyond horrible and unresolved. I have been on a seasonal account because the place I live does not have a location to mount the dish. So, I have been using Uverse which I have been very pleased with. Now that I am moving, I have reactivated the Dish account for the new address and want to add internet because Uverse is not available.

I have had Dish Network for 10+ years now. Not because they were good, but being back in the bush, I have little choice. I tried to talk to them about all the junk channels I am getting and the few good channels I want I have to pay extra for. They keep dropping the good ones and adding more junk. Now Fox News and Fox Business are gone. If I have trouble with THEIR equipment, they want me to pay for service calls and equipment repairs or replacement. Am I not paying for a service and are they not responsible for maintaining that service? If I had a choice, I would not have Dish here. (We started with DirecTV and I feel they were even worse.)

On 12/15/14, an account with Dish was created. Since that time, I have had numerous issues with Dish, i.e. customer service, technical issues, etc. On 01/05/15, Dish accessed two (2) monthly payments for 2 months of service from my Credit Union account (which was not acceptable). After numerous phone calls with Dish "reps", I said I wanted to cancel my account, to have someone pick up equipment, i.e. box and satellite (as well as any ancillary equipment). Today was the final straw. I contacted Dish and indicated that I wanted to cancel my account. They wanted a $480.00 cancellation fee (directly taken out of my Credit Union) because I wanted out of everything to do with Dish! I had no idea that there was a cancellation fee if cancelled before 24 months. I have had nothing but problems with Dish ever since I signed up. To add insult to injury, Dish also wants to, and will, charge me for removing the equipment, and another charge ($70.00) to mail it back to Dish in Palatine, IL. So every time I turn around, Dish is adding additional charges for every thing! This totally exhausting, and I find (no surprise) no way to work with Dish in a positive manner. PLEASE HELP!! Thank you.

Dish representative damaged interior of home, have made 9 phone calls and spoken to 50 people about it and have not gotten any response. Been with them 12 years and this is how you're treated for your loyalty.