DISH Network Reviews

I was told by the Dish network technician that I was going to receive a free HDMI cable with my install. Not only was I charged for this cable but I was also charged for items that I was told were free of charge. These technicians are being sneaky as well as underhanded by lying to the customers assuming that they will not read their bill and see these charges. Whatever tactics they are told to do to get these sales in are bleeding consumers' pockets, no matter if it is even involving lying to the customer. I will make sure to tell all of my friends and family to not get the Dish Network service because the technicians will lie to you about any products that are supposedly free. They will turn around and charge you for it after telling you all items are free of charge. Please beware of Dish Network's misleading tactics on so called free items that defiantly adds up and gets placed on your bill.

I made a mistake signing up with them this month. It's been only 2 weeks and it's horrible. I wish I did not do it. Customer Service is like equal to no SERVICE. When I sign up with them, I used my name, and for some reason, the agent thought my name was **. Wrong first name, wrong last name. Not even close. I called it and they sent me to the fraud department thinking I was defrauding them. Now they want to verify my identity by sending them a bill and my driver's license. In this day and age, I don't feel my information is secure. I'm hesitant to send it to them, but I have to. I can't open the mail they send me if it's under **. Worst of all, I asked about the Lakers when I signed up. They said yes and only to find out it was not there.

I was transferred out of town suddenly. I had to cancel DISH as I had no idea of where I was going to be staying, let alone if I would need satellite TV. They charged me a $398 cancellation fee. I finally just started paying them $25 per month. They are still going to send me to collection. Is this legal? How do I get these guys off my back. I am getting nothing for the $398 but headaches.

10 years loyal then very poor service. When the sun is out, no service. Now after all this, need new location. Dish is facing the wrong way then dig up my lawn to bury the wire cause the Dish has to be relocate to the roof of my garage. Paid one month in advance, no refunds. Will give credit on a closed account!!! They are nuts. BEWARE BEWARE, I do not being rip off by Dish.

NO resolve. Via phone, email, chat, supervisors - NO SERVICE. They sound nice, polite and say they will take care of it. But no resolve. REPEAT.

I was on online chat to get new DISH service to my apartment. Sales guy started with the service available at my area. He gave me lowest price package,which was good deal I felt and said yes for the service. And then he continuously started sending the texts on chat window where I saw that I will be bound to 24 month agreement and in case of service termination (if I move to place where no DISH service available) I will be still bound to pay termination fee of $20 per month (till remaining months on my contract).... Really???? How is it customer problem if there is no DISH service in area they move but still make payment to DISH.

We paid almost 2600 for two year contract and didn't even see one channel. Twenty times I called them to lower that fee in the bill but no response. The worst service ever. Shame. These companies must be sued. People keep paying because they don't want their credit to be affected. Shame on such dish services are allowed in America.

I had been a customer for the last three years as post of this review. I called to cancel service and return my equipment to Dish Network. I'm not home enough anymore to justify the cost. I'm being told I will be charged $200 for ending the contract early... (contract ended 11 months ago of a 24 month). Just less than 11 months prior I had switched plans and went to a month to month no contract option. I was very happy with price for products and the service was great. Options to pay bill over sat service, HD content and good programs - what was not to love right? Until I reached a live Human on this day. I tried to explain that the Attorney General of the state that I live in sued them and won in 2013 for the same thing and they just kept reading the screen the stuffed suits have prepared for them.

Had to cancel their service after 18 years because moved and couldn't have DISH where moved to. They have owed us $40 for over 5 mos. They keep issuing checks and sending to old address and to new address and they do not arrive. All they are able/willing to do is start over the process by reissuing that takes another 4-5 weeks if it ever shows up.

Called to cancel service 1/14 due to moving. Started getting emails and bills 2/15 for service... Called Dish and was told it was taken care of. No. Collectors sending statements. Called on 3/19/15 and was told nothing they can do and canceled as of today and if I wanted to do payment over the phone... Haven't had dish in over a year so I said Nope.

I have been complaint to Dish about commercials not being jumped on the CBS station after the recording is 24 hours old. Dish says it is a copywrite issue with CBS and that it has been this way for a long time. What is your experience with this situation. ABC, NBC, and FOX skip commercials after 24 hours.

My house in MO burnt in JUL 2014. I had Dish Network at the time and all my dish equipment burnt in the house fire. I contacted Dish Network and they stated I could put my account in a pause status until I was able to use it again at a new place. I sent all insurance paperwork showing the Dish equipment burnt in the house fire. They charged me $5.35 a month to keep it in the pause status which was fine with me. In DEC we decided to move into an apartment as our permanent residence.

I placed a call back in 03/14. At the time my contract was due to expire 06/15. We had purchased led tv and wanted a better pic. At no time the rep advised that changing the box would recommit us to another 24 mos contract; and we stressed during the call nothing would change on our account. We realized we were paying too much for the package and could get a better package for the same money with another provider. So in 09/14 we contacted dish and advised them we wanted to downgrade to the cheapest pkg approx 19.00/Mo so we would not cancel our agreement and were assured nothing would change on the contract-- we could pay through 06/15 to finish the commitment.

At that time the company was running a 150.00 gift card for starting new service; to date the card has not arrived. I am told that my card was sent out on January 15th and I have been promised that the card would be resent; but to date, no associate has kept their promise to fulfill the promises to new customers that Dish has promised.

Initially, my family has used cable for years but upon moving from Greeley to Ft. Collins Colorado I got the hair brained idea to try DISH because the price on cable just continues to increase. We got just a regular package with internet provided by CenturyLink. For exactly 61 days, the TV service worked fine. The internet started having trouble 7 days after installation. We went through 3 DISH receivers and missing service and still faithfully paid the bill. Finally they sent a Hopper as a consolation. The Hopper has been working fine till today when my wife forgot to pay the $120 bill and they shut off the service. She paid the bill, now the receiver won't work. They told us they will send us a new receiver and it will arrive Saturday...... Today is Tuesday.....but they got paid.

Because my 89 year old mother did not have a credit card and she wanted Dish Latino in her home, I put the account in my name after being reassured that if I had to cancel early if she went into a facility or worse the early termination fees would be waived. My mother died 6 months short of her contract date and I cancelled the service and was once again told that the termination fee would be waived. I just received a bill for the termination fee and I have spoken to several people all the way to the Office of the President of Dish and they refuse to waive it. I have the dates, times and names of everyone I spoke to and yet they say that they do not see any notes on the computer. Absolutely outrageous. Do not contract with Dish TV, they will lie until you sign and then lie again!

My service was to be on vacation hold. The hold order was to be lifted for one week in January. The service was reinstated on the incorrect dates and never put back on hold despite several phone, chat, and online attempts. My bill is now over $600 when it should be around $25.

From day one Dish has been a nightmare. It took 3 weeks and 3 different reps to get the installation in correctly. Then I would lose my signal for some reason and not have any channels. I have been with them a year and maybe have had no TV service for 30% of that time. Do not go with Dish. I am planning on going back to Comcast. This was a huge mistake.

I have been a DISH customer for over 7 years and I added internet and picked the best package they had for high speed internet. And when I added it, my wife has an Apple TV and pays for monthly apps to watch movies and she started letting me know she was having problems with it not playing the movies she would pick after watching about 2 movies. So I call one day to see if there was something wrong and when I did I found out that we only have 15 gigabytes a month and once they were used up, DISH turns something called a 'bandwidth down'. So basically I'm saying they are a huge joke, they are the biggest crooks anyone could have for an internet package.

Over a month ago, there was a system upgrade which failed miserably. We have TVs in some of our rooms, we also set up our channels that we each like so when we are watching, we can choose our channel lineup. Well after the upgrade of God only knows what it was (that is something that has never really been explained to us), we cannot access our personal channel lineup unless we are in the living room as that is were the hopper is. We have called and complained and the answer is, "Our engineers are working on it." Really, because if I ran my business with that Mickey Mouse attitude, I would be out of business which surprises me they are not.

I have been trying to get my service disconnected since 1/28/15. The first time I called they told me I was under contract and would have to pay 240$. I told them I did not sign contract and wanted a copy of the contract they said I signed. They said it would take 14 days for me to receive the copy and they would put my services on pause for a cost of 5$. I waited 15 days and called back. They then stated they had submitted a request for a copy of the contract from the vendor I signed up with and was still waiting to hear back from them. I told them they would be waiting forever because I did not sign a contract and neither did I sign up with a vendor. I called and signed up over the phone. They once again asked me to wait another 10-15 days or they could e-mail me a copy in 48-72 hrs.

I wanted Dish install in my property. The day the installation man came we had six inches of snow. He did not park his van on the road but in my yard. I was in hospital with my sick husband that passed away and my daughter was at house, saw him tear up my property. No one sign the contract which was suppose to be in my name but on the contract, which Dish said was my signature was "CNS" initials which mean "customer no signature". I was so mad they requested a death certificate from my husband told them to cancel service. Tore up yard, no contract sign, refuse to give address to return one receiver and charged 580.00 to visa. These people are heartless.

I have Dish Network tv, and was interested in maybe adding internet. I called the phone number on the ad, they took all my information on my account, then transferred the call, they wanted all my information again, then transferred me again to someone that wanted all my info again. Please! They do this trying to sell something???

So long story short, my bill with DirecTV was a bit high so I explored other options. I switched to Dish and it turns out to be a costly mistake to the tune of $480.00 for the cancellation fee. Of course DirecTV wants my business back so they offer me a bunch of incentives and I switch back only 2 weeks after going over to Dish. If you decide to switch to Dish expect the hopper to not connect to your internet connection. Expect the most complex remote control will ever need. Expect the DVR to be the most non user friendly piece of equipment you have ever used. Expect only to be able to watch and record 3 shows at a time. Their marketing ploy about being able to watch TV and record up to 6 shows is a bunch of BS. You can record their 4 primetime channels at the same time on a single tuner or you can record a single show. So if you watch their preselected primetime TV channels then it's great but otherwise it stinks.

On 23 January 2015, we paid DISH $71.83 for service through 20 February 2015. We cancelled service, and contracted with DIRECTV in January, 2015. We have notified DISH repeatedly by telephone and email of cancellation. On 15 February 2015, we received confirmation of cancellation from a DISH representative by email, ** . We were promised a return kit. DISH continues to bill us for service we have not received since January, 2015. Latest bill is for $175.97.

We started service with Dish Network Sept 2014. A Salesperson came to our door with a really good offer for subscribing, one of the perks that got our attention was No Contract. It was a 3 Month deal with all the premium channels 9 hbo's, 6 Cinemax, 9 showtime and 8 starz and Blockbuster at Home. All these channels to view for 3 months at a low monthly price.

Each month on my bill there is pay per view and movies that I did not order - was not contacted and they took my monies for these orders. I called, I wrote letters. I have a do not order anything that cost money on my account, and these cost were there and I was charged and they stole my monies. I asked for investigation and reimbursement with no response. Please help. Also I have it locked and this still happened and my phone line is not recognized by Dish for the services I'm being charged for.

The kids and I lost our wife/mother last year. Then after her death I lost my job and I have not been able to find work since. We are losing our home this month and we don't have a place to go. We are moving what little possessions we have into a storage unit. Without an income and a place to live, DISH was unwilling to negotiate at all. They have no hardship policy or compassion. We have three months left on our DISH contract. We pay $10/mo for DISH and they want $80 termination fee. When I asked to be transferred to a supervisor, I was cut off.

Dish tv called my in-laws (who are both over 80 years old) at least seven or eight times, trying to get them to change to their services from directv. After they became discourage they caved in to them. Now they’re having problems with the remote and their access to the programs they used to have. When we called they said we could upgrade to get these channel for a fee (not such a good deal after all). We asked if they had a 30 day satisfaction and they said no. Now it will cost them almost 500.00 to break contract or they will have to put up with their inferior service. They are going to pay the fee so they can again enjoy their tv again with directv. My suggestion is to hang up if these people call on you. Their service is terrible, almost a scam.

My wife works every day. I can't work because I had have colo-rectal cancer. Now am in remission with a lot of issues such as bleeding and pain so my wife and like to watch after some programs together before bedtime, but DISH like to show their own ads! One after another up to 4 ads. They even stay over the programs we are watching. They take time from their companies who pays to show their series and that really frustrated us. I wish they cut down on that and let us watch the complete programs. The bad part is that we are paying for their airtime! Thank you.

I switched from dish to Directv about 2 years ago. The initial reason was because of the poor customer service I received every time I called. I've recently noticed a lot of commercials advertising dish could save you money if you switched... not true. If you want fewer channels, fewer HD channels then this may work for you. I wouldn't recommend Dish to my worst enemy.

Sold bill of goods and cannot access CBS 90 miles away. Locked into a 2 year contract but limited access to channels watched on cable (i.e. local Raleigh less than 90 to 95 miles away) thus missing that aspect.

I fulfilled my 2 year contract for TV services with DISH and cut that off. I had to remain with them for Internet because that was still under contract. I returned my receivers and was repeatedly told by Dish that they did not receive them and I would have to pay the 583.00 charge for them, even though I have a tracking number that shows that they were signed for at the address that Dish said they should be returned to. I definitely will NOT be paying this fee and when my contract is up for my internet I will dump that also. Please don't ever get sucked in by these crooks! You will be very sorry!

I just love the programming that Dish has. You get to see the same program- show- episode over and over and over and over and over and over countless times, and the same ones too in the same 3-4 weeks and days in a row. I have almost have every word memorized, of all the programs Dish has shown. Well, maybe I'm exaggerating! Let's go every other word. It seems like maybe they might show something different maybe every 1-2-3-4 days in a row, but they don't let me down. No- they show the same one over and over and over. I just love it! I guess it's time to switch service.

I decided to discontinue use of dish for personal reasons. Really had no issues. Problem is they want me to climb 30 feet onto my Townhouse building and recover their dish eye….Legally I can’t and now they are charging me for the equipment. It was NEVER explained to me when they came out for install. I feel there is a major issue of liability with this. Anyone have thoughts on this. It’s even in their instructions to be careful climbing up to get it. Feel sorry for the handicap and elderly....jeez.

I had an issue with my receiver in one of the rooms. I have insurance so I got a new one. I returned the old one. I kept getting phone calls I was going get charged. I was told by customer service they have the receiver to ignore the call. I called few times. I was told every customer service that they have the receiver. Now two months later I'm charged 300. I was told they wouldn't take the money out of my account. They did so I cancelled the pending payments. I might have gotten this resolved today from dish but can't be sure because they lie. I was with directv ten years and I never had an issue with them. Ten more months I'm going back to them. I feel dish is fraudulent.

I called the DISH Network to take advantage of a deal they sent to me that showed 290+ channels as well as 3 months of HBO, CINEMAX, SHOWTIME, STARZ and Blockbuster. The installation was free for up to 6 rooms, however I only wanted two rooms, my living room and my downstairs bedroom. I agreed to a TP Link, at the installers urgency. I have a Vizio Smart TV, which in just a year old with Dolby Digital Plus and SRS Studio Sound HD. I noticed only minutes after the technician had left that none of the Premium channels worked at all, and I called the main support number and was left on hold by a series of operators.

My father passed away in November 2014. Service was terminated to my father's house and I paid a bill labeled as the final bill of $140. On -25-15. However, today, I got another bill for $50 plus. they demand a copy of my father's death certificate to stop the billing. He doesn't watch much TV at his current address (in the cemetery). But Dish TV wants to keep billing him for no service provided!

I reached the end of my contract period with DISH TV and attempted to cancel continuing service. I have had nothing but horrendous service including trying to make me pay for early termination even though contract commitment was completed, pay for extra month of service, charge for returning equipment. Their billing system is generating late payment notices. No one knows why it says I still owe money or why the calls are being generated. I had issue with their billing system during the life of my contract and extremely difficult to resolve. Their answer is akin to extortion; we will fix problem if you just go ahead and pay what it says. DO NOT RECOMMEND that anyone be a customer.

I tried to sign up with Dish & was asked for my SSN, name on SS card, charge card, & birth date. After supplying all that information I was told that they could not verify who I was so I would have to pay more for their service. I would have to pay an installation fee, plus pay for the boxes. I also saw on their webpage that the program I chose would be $39.99 & after they tacked on charges it was going to almost double that amount, $60.00. I would call that bait & switch. I had Dish in Vt and never ran into anything like this up there.

We purchased dish TV service with sports programming. We are not getting NBA channel we are paying for. When we call they always have some excuse or they can't tell us where or how we might find what we are looking for. It was a big mistake to Go with dish. We can't wait for this service to end. Waste of money.

I've had Dish for two years. Never had a problem but a few months ago I inquired about dvr. Was told it would cost 500 and told when my contract was up I'd be eligible for a free upgrade if I renewed my contract was up. Well it's up and I'm now told it will cost 250 and I have to return my current box and order a new one to keep regular tv on one cuz I want three TVs now and I can only get a dvr for two so add another 75 dollars to that. And then when I told them "no thank you," they had the nerve to suggest I go online to renew my contract.

Left without electricity in 2 bedrooms, 2 holes on my new walls that had nothing to do with cable, technician drill a hole on the exterior cutting the wire that cause losing power on two rooms. They claim they're not at fault when my power was working well. The supervisor claim that they didn't see any light on those room. SINCE when do we have turn all power and show dish that all are working. If I had bad wire why didn't they advise me to correct that? They just left putting my family endanger. I had to paid for a professional on a Sunday. The technician admitted that this type of work he didn't have the experience. I already ask for the pictures they took and they said no. Why? It's my house? I already process a claim and was denied. I have all the proof I was asked. Sad that for so many years I have had their service and never late on payments. Please be responsible for your acts.

For months Dish has continually over billed us, we spend hours on the phone with them every month to resolve their errors. We had been auto paying until the end of January 2015, they state again a payment is missing. Not true. Verified with American express that payment was made and received via Dish. Dish stated they would call American Express in which they have not. They state they will investigate and call us back in which they do not. I have been on the phone with them again for over six hours with the same response from Dish (will call you back in 1 day). American express is/has waiting for their call with transaction codes for them. This company is continually practicing bad business & continually attempting to rip off consumers.

After getting Dish Network I was very unhappy with the service. After ending a non contract service they took $700.00 out of my account. Stay away from Dish!! I have recovered only 300 of the 700 they took from my bank. I will get the rest!!!!

Dish network is no better than the local street thug robbing people for their hard earned money. They lie and steal from your acct. Their TV service is terrible problem the worst, play same movies over and over and over and over. They really suck bad.

I am totally disappointed with DISH Network...They are literally stealing money from loyal customers. The fine print said after 24 months the rate will go up. However they raised my cost only after 12 months. I am completely unhappy and will change back over to DirecTV!

I had been a DISH customer for more than a year in Iowa. When I moved to Ohio, I transferred the Dish connection. DISH technicians came home and could not get a satellite link from my new home. Given, that I was left with no choice other than to unsubscribe DISH. DISH representatives would not understand the situation that I was faced with (made 3 phone calls and spent more than 30 min each time). They considered the inability to have a good satellite link from my new home as a 'Breach of contract'. I had to pay the amount for the breach of contract which came to more than 300 dollars + had to send back the receiver (costing me more).

I cancelled Dish services because of high costs and programming. They turned my account over to Diversified Consultants (debt collector) A N D deducted directly from my bank account via debit card. I called Dish Customer service, could not understand foreign speaking person on the line. They could not answer my question of why a debt collector was used and why they took money from my bank account if I was turned over to collections. Supervisor would not speak to me. THIS SEEMS ILLEGAL!!!

We have had DISH Network T.V. for over 8 years. We have never had any problems at all. I recommend DISH all the time. They have treated me as a loyal and valued customers. Customer Service is always friendly and accommodating to all our needs. Our bill reflects how much DISH appreciates us as a long time customer! We will be with DISH for a long time...UNLESS they change and start acting ugly.

I had been a DISH customer for over 5 years. I contacted them before my move with the intent to close my account. I was convinced to put my account on pause, with the promise that the monthly pause fee would be waived because I was a long-time customer and they hoped I would reinstate my service when I was set up in my new place. Really long story short... I got charged, was promised AGAIN that my fees would be waived and AGAIN got charged. I'm moving in a couple days and had intended to reinstate my service, but decided to cancel instead after being told by an "accounts specialist" that they would waive the fees if I decided to reinstate my service, but they would not waive them if I decided to cancel!

I have had DISH TV & internet for 8 months. In the past month I have only had about 2 weeks of service. No service if it rains, snows, is cloudy or windy. I keep getting a hard drive error, 10 minutes to reset plus 5 more to locate the signal. Then one box went completely out...no signal at all. They do not send a technician out. They asked me 7 times if the green light was on the box - I kept saying NO. I've unplugged, reset, checked circuits. Their only resolution is to send me a new joey which I pay for and have to program myself - did nothing to resolve the hard drive issue on the hopper, and want to charge me a $320 penalty if I change providers before June 2016. I am not technically proficient, nor can I climb on the floor behind the media center.

All I wanted to do was get an idea about how fast Dish Network Internet was at the basic service level. I tried their on-line chat, but NONE of the chat buttons were functional. So I called them on the phone and was volleyed from one service rep to the other, only to land back at the original electronic message that attempts to route calls. This is not the kind of thing that instills a great deal of confidence in their service. I think I'll go with another company.

Well to start off, I thought I was getting a good deal with these people. I got an offer for some type of package deal for $30-something a month. Ok, well I got it. They offered three months free of the premium channels, awesome. The first month was free, also great. Well when that first bill came I was astounded. I paid it anyway. Then the next bill came and I got charged for those premium channels, I told them in the beginning that I didn't want them after the free trial but they still got me anyway. They claimed they fixed the problem, lol. Ok, I also told them specifically to send me the bill via mail, NOT e-mail.

A year and a half into my contract with DISH [Dec. 2014] with the Everything package creeping up to $115.00 per mo. I was surprised when I saw it jumped to over $140.00. This bill was created 12-11-14. On 9-13-14 DISH offered me a [6] month half-off on multi-sports, showtime, cinemax, HBO, starz, and epix. This was to end 3-13-15. This was also listed on DISH's web info page under [MY OFFERS] section. I was told 1-2-15 by Rep. Carl this was not going to be honored and the next date this was erased from My Offers section.

How I wish I'd read the other reviews (pans) before I decided to go with DISH. I've terminated a contract with them today and my "termination fee" will be $400.00. I have no idea why this fee should be charged simply because they could not provide television coverage. Day after day we were without TV coverage due to weather, etc. Has anyone ever succeeded in not paying these ridiculous charges? If so, how? My plan is to pay them the $20.00 a month for the next 20 months.

2/26/2015 was directed to 866-218-2297 to disconnect my DISH TV Service and reached "Rose" ID # ** in the "Loyalty Dept. " I explained I called to disconnect my DISH service as we have a 2 family house and my kids have Comcast phone and internet already and will be going with TV service from them and providing it to me for free. Rose offered me a discount which I declined. Free for me is still cheaper than the offered discount though she couldn't understand this and kept repeating herself. I asked politely for her to just process my cancellation request and she started telling me that I should get them to go with the DISH package, etc.

I was shopping for a change in cable service. I decided on Dish Network because they promised service for TV only @ around $55 month for 24 months. This was to include HBO for 2 yrs. They came out to install. Prior to allowing the installation I had tech call in to customer service and we reviewed the services to be installed along with the plans etc. I then allowed the install. Upon leaving I was asked to sign for the installation on his cell phone. This was also the 24 month contract that excluded HBO and included a price increase of double in 12 months. I called in for clarity and was told that they would have to listen to a tape of my conversation to cancel. I will report this to local authorities because this is illegal in many ways.

We had DISH for over a year and had constant problems with the reception. Many channels that were supposed to be HD would immediately switch to SD, some channels would not come in at all, and some would pixelate making viewing very annoying. Very frustrating recording something only to find out it is unwatchable. I called and talked to customer service, computer-chatted and emailed. After hearing the same story about clouds and obstructions (that didn't exist) and having a tech come to the house twice, I finally just canceled them, which was not cheap. Canceling them finally got their attention and they offered technical help and discounted service. Too late. Avoid DISH.

I called to have internet hooked up @ my house. Put the deposit up required. Someone was supposed to be here between 12-5. Well they never showed up or even gave me a courtesy call to let me know what was going on. @ 4 pm I called to find out what was going on and it turned out to be one big pile of ** between the contractor and DISH. I talked to 9 different people about this and all they could say was "sorry." Really...you took my money and @ the end of the day I ended up with nothing. I did get my money refunded though. Damn...it took a lot of arguing to get that. MY POINT IS NOT WORTH ALL THE TROUBLE. AND LIES :( I'm going to Hughes Net. DISH sucks.

If you are thinking of getting Dish services do not bother. I will tell you my story. I had Dish and the signal kept going out for every little reason and NO reason at all. It go so frustrating I decided to go with my cable company instead. The cable company was buying me out of my Dish contract. Dish was told to send a final bill to my physical address. What is so hard to understand about this? I needed a physical final bill so that the cable co. could send me out a check to pay my dish. Dish refused to do this.

I have contacted you customer service department several time trying to resolve the issue referred to below. It is still unresolved and that is why I am sending this letter. I called again this morning, (2/26/2015) regarding the problem of not receiving a bill for my dish service in the mail. This has been requested several times and the request has been ignored. This morning the customer service representative referred me to dish's legal department, when I asked to speak to a customer service representative. Does this mean that in order to get you to send me a bill in the mail I need legal service? It seems to me that that is what you want me to do. If I had the availability of another TV provider, the answer would be to change my service to someone else but at present, that is not an option.

The customer service was very nice and they charged me as before for the services, but I put 3 stars instead of 4 or 5 because they make it for 6 months only.

On 2/24/2015 I received a card from Dish notifying me that they were retiring some of their older receivers. This information prompted me to take a look at my billing and realized that they had been charging us for 3 receivers since 2010. I called Dish and spoke to a very pleasant woman. I explained that we did not have three receivers that we had only one Dual HDTV DVR receiver that was installed May or June of 2010. We had just moved to a new home and had called for installation of the two old receivers (Approximately 10 years old) that we rented from Dish but while he was here he said that they had a new DVR receiver that you could hook two TV's to and watch different channels at the same time. We agreed to the exchange and asked what to do with the two old receivers. He said he would take them with him and turn them in for us which he did.

We were moving and placed our service on a 9 month hold. We were told there was a ONE time $5 fee. As it turns out the $5 fee is MONTHLY! They refuse to reimburse, "Only if you reestablish service, then we will credit the fee's." So we asked the hold to be released altogether and to make arrangements to return receiver (1). 45 minutes later after much high pressure sales "Oh you don't want to leave & what company are you going to?" We demanded our fee's be reimbursed and arrangements for returning the (1) receiver (which they are saying we have 2 and will be charged $49.99 - $200 for not returning it!) IF WE HAD EVER CONSIDER RENEWING SERVICE WITH DISH, WE CERTAINLY WON'T NOW!

Told one price but then it suddenly changes without notice. Then told DISH is changing satellites and they will be doing a new installation due to new technology which I do not have with my old television. Then told the price will change due to the new technology... Customers pay or lose channels? What kind of business operates like this? Going to check out other options and please post if DISH has given you a new satellite and if your price changed and/or if you lost channels. I don't trust them and can do without TV if needed.

Twice within a couple months’ time my hard drive messed up and lost all recordings. I was told numerous different stories by different people. They did NOT change out my hard drive the first time; just told me I was the one who messed up because I didn't call them BEFORE I followed the directions that DISH had plastered on my tv screen. This time, our tv froze every few minutes all weekend long, even on recordings. Hubby called and was told it would be checked out remotely on Monday. They kept restarting it remotely and then I got a message saying "hard drive error" so I called immediately to save my recordings. Was told they could be backed up on hard drive and they would not erase them till I could get it done.

We canceled our Dish Network 5 weeks ago. It took over 45 minutes and talking to 4 different people to get the acct canceled and we were told if the DVR wasn't returned to them within 60 days we would be billed 300.00 for it. It has now taken an additional 4-5 phone calls regarding getting the boxes to ship DVR back to them. Same song and dance every call "I'll get those sent right out to you, sooooo sorry you are having this problem." Again, told today they would be sent right out. I don't think it is a coincidence that they are dragging their feet getting the box to us. Is there no other contact number or e-mail available to complain to? Who the heck is the president of this company? Why is their service so pitiful?

For the last couple of months I have a rough time dealing with Dish. I recently requested a copy of my contract (DHAPA). I completely read the document a number of times and came to realization that I never seen the last two pages. However, my name is signed in three different places. What I found fascinating is the fact that the signatures are exactly alike. There are no deviations in size of the lettering and the word spacing is exactly the same. It looks as though they cut and paste my signature from the first page and added to the last page. In fact there's no doubt in my mind that's what they did. I filed a complaint with the BBB explaining a number of concerns. Dish never acknowledged my complaint about DHAPA signatures. Check your DHAPA signatures. I doubt it's customary to cut and paste signatures throughout a contract.

Well this all started last month. First we call to ask what their receiver code is so we can pay by money gram. Well the guy goes on for 45 min to tell us to shut off our TV and get receiver code even though we repeatedly told him that's not the code. Finally after 45 min he gives us a supervisor who gives us the code and then says his voting to take 20 dollars of our bill. Well we pay bill minus the 20 dollars then two weeks later they shut us off. So we call and they say it's because we didn't pay the 20 dollars.

After being a loyal customer of DISH for the past 10 years I decided to cut the ties with paying for TV and called to disconnected my service, I've started watching FREE TV via antenna and Streaming Videos and TV programs with Netflix and Hulu. After being bounced around from several customer service reps that asked me the same questions but none of them was able to disconnect my service I was finally sent to their "Specialist Department" or what is really a "Customer Retention Department" and had the lovely experience of speaking with "Alex"!! (He’s a real jewel) He began to start asking me the same questions that I had previously answered to the past customer service reps that I spoke with, I advised him I had already answered all those questions and just want my service cancelled!!

I have had Dish services for over a year, moved twice with it. They out of nowhere cut my service off, no notice. I called them, they wouldn't do nothing about it, said I was past due, which I am by one day. But no notice, no Bill statement sent!! All around, the worst customer service ever. Very rude and no help whatsoever in the matter. Their equipment works like crap, constantly losing channels for no reason, was forced into equipment upgrades that I didn't need. I moved over to Dish from DirecTV, I'll be going back to directTV, their bills are higher but they don't do all the ** Dish does to us.

My magnolia tree that I planted about ten years ago was ruined by technician who installed DISH in the yard of my new tenants. The tree was a distance from the DISH and DID not interfere with reception. He had planted the DISH close to the tree at first, then moved it, after ruining my tree. I told him that he had no right to come onto a person's property and start cutting on trees; he told me that he wasn't going to listen to me badger him and got in his truck and left. His truck number was **, servicing the jacksonville, florida area. This particular property was in maxville, florida (adjacent to jacksonville). He also planted the DISH directly next to the front of home and it looks horrible; the tenants are also upset about this.

I have had this program for about two years and it has crashed twice. My remote will not select anything. When I pause a T.V. show, it won't resume. It will randomly shut off, and I can't reset it or power it on and off, even from the receiver. I have had two receivers since I got the program, and this keeps happening. If this continues, I will have to cancel my membership and go somewhere else. I hope that you read this, and fix this. I know that I am not the only one with this problem, and I know that I am not the only one who is fed up with this. Again, please fix. Please and thank you.

Canceled acct in Aug due to husband deploying. Then found out in Sept that they didn't cancel acct, just put on pause which I specifically asked them NOT to do. So I called again and they finally canceled. Told me they would send boxes to send the receivers back within 10 business days. Boxes never came. I got a call in Feb from collections saying they never received the Receivers. But I never received the boxes to send it back! I called customer service where they said that I'd have to pay shipping to send it back and person was very rude. Told them I've been given the runaround since August and I'm very dissatisfied. Then I asked to speak to the manager and the customer service agent then waived my shipping fee and the boxes for the receiver will be sent to me within 3-5 business day. Overall the most STRESSFUL and WORST company to EVER go through! I DO NOT RECOMMEND DISH NETWORK EVER!! Save yourself the headache!

Way back in October of 2014, after being a dedicated customer for several years, I became fed up with DISH service, as they were charging me an exorbitant amount of money for a mere handful of channels I prefer to watch. Then due to contract disagreements between DISH and Turner, I was not able to watch my two favorite channels TCM and CNN for weeks on end. This was the last straw and I called DISH to terminate service. Most of the other channels are so laden with commercials, that I will wait for the programs to be hosted by Netflix Streaming before being subject to endless commercial drivel.

Thank you for your time. But I stand by my original review.

My daughter, a college student, opened an account with Dish in June 2014. In January of this year she contacted Dish to inquire about canceling her account as she was moving to a new residence that does not allow Dish. When she spoke with them she was told she would receive a final bill including the service fee for breaking her contract.

We had DISH installed on January 25th...from day one we had problems. First we were promised a DVR and Wireless Internet WIFI. TV reception was horrible. I had to unplug and re-plug the receiver to get the TV on. Then We would get a Blue screen, blank screen, or the picture or audio would freeze. Regarding the Internet, my Wife use SKYPE to talk to friends in Malaysia. She could hear them, but they could not hear Her. I tried calling Local 800 numbers with the same result.

DISH network billed me 4 YEARS after I had discontinued services with them. I had my account on automatic billing and they withdrew money IN ADVANCE each month. I was told when closed that I was paid in full and did not hear any more from them. Then 4 years after closing my account they contact me to tell me that I owe them $100. Then tell me that I NEED TO PROVE THAT I DON'T! Do no trust these people. They are scammers.

Sept 2014 I called Dish for service. I just had moved to Florida from NJ and wanted Jets Giants NFL games. The sales rep said I can get all the games if I purchase their NFL REDZONE. I did. It gave only a live look into games when teams were in redzone the twenty yard line. I had installation on a Saturday. That Monday after Sunday football I tried to cancel dish in favor of DirecTV's NFL Ticket. Being a long time CABLEVISION customer I didn't know who had what when I first came to Florida. Anyway its mid February and this issue has NOT been resolved yet. Dish gave me the run around transferring me from rep to rep trying to discount my service and add things. I want to cancel without the 480.00 early cancellation fee being I was misinformed at original sales call. I cancelled my bank card and Dish stopped service two months ago. Been doing Redbox for two months now fun right!

After the first year prices change a bit but going from $78 to $125 is ridiculous. The bill would change constantly. I had to call once a month to try to get a straight answer about billing so I switched companies. Now they are charging me $10 a box to ship the equipment back. Also wanted $145 to have the dish removed. I opted to take it down and trash it myself for free. So very frustrated.

DISH is the worst service I have ever had. They start you off at a low price then jack the price up through the term of your contract. So now I pay $90 for basic channels and lame service. Then you can't record and watch like Verizon (I regret leaving). I am always having to cancel something. The best part is if you don't keep track of your bill one month you'll be ok then the next you'll get a random bill saying you owe over $100 because the promotion is over which they never explained to me from the very beginning. I was lead to believe once the contract is over then the price goes up. Long story short, any service but this is the safe bet.

Every time I Pay My Bill with Dishnet. They wait after 72 hours of authorization. Money wise up back in my account. Anyone have this issue? They always want to blame the bank. Dishnet has 3 days to take their payment. Wish I knew of another network provider who Customer Service was better.

My computer and Ipad kept dropping off the internet. I tried 5 modems/routers, sent the computer back to the manufacturer who found nothing wrong with the system but replaced the wireless card, etc. Anyway, called Dish several times and CenturyLink a couple of times about the problem over a period of 2 months. A technician from Dish came to the house and could not get it to work. On one call, Dish customer service said they would cancel the internet service without a cancellation fee, but first we agreed to try something else which did not work.

This is a terrible company!! Their dish service is the absolute worst! Their Internet service doesn't work at all yet you still have to pay for it because of a contract!! Now that I'm done with them, they keep threatening to charge me for unreturned equipment that I did return on time!! Even the UPS man warned me that they would try to charge me anyway!! STAY AWAY FROM THEM!! I will make it mission to let as many people as I can know how terrible they are so they don't have to feel the anger I have!!

As a previous customer of Verizon, I was saddened when I found out we were obligated to getting DISH when we moved into our apartments. Live TV and recordings are always interrupted by static and we always lose the sound while viewing our shows. Also, I've wanted to rent some movies on demand and for the 2 years I've had DISH, I have never been able to even through all the times I've tried. I can't browse the movies because it freezes and then takes me back to the original screen, or the button always hops back to the beginning of the list when I start to browse.

On Sept 9th 2014 I had Dish network installed at my house. Our house changed hands so I had to move out and had Dish disconnected 10-29-2014. I knew there was going to be a fee because you leave the contract early so I asked the rep on the phone that if you send me a physical bill to my new address I could pay it down and that would help me because I had to move in a hurry. The rep said he would mail out a bill on Dec 1st. I sent the equipment in their boxes, got confirmation that the equipment was rec somewhere in Texas.

My monthly service price was $29,99 to start within May 2013. It has now gone up to $84.99. I don't have any movie channels, just basic TV channels. I'm retired. My DISH bill is 10% of my monthly income. It isn't worth it for what I get on DISH. There are 499 regular channels. I watch only 31. 94% of what is there is CRAP that I don't watch: old movies and old TV shows for instance. My contract is up in May. I'm going to cancel DISH. I'm currently looking at other providers.

Yesterday I called to customer service to order dish on demand, and one of the customer service representative told me, that I have a creepy account!!! CREEPY! Can you imagine that!! Then she's like: "I'm sorry that not what I meant to say..." I'm not saying, that my bill came up in price from $49.99 to $68.98 then to $100.99!!!? What the heck!! They all are rude people there, customer service reps and their supervisors! Now I'm looking for different provider!!

DISH Tv has been the biggest headache and mistake in my lifetime. Their sales rep was great and gave me next day installation which was on a Sunday. I was told expect installers between noon and 5:00 pm. At 9:00 pm 2 men arrive in the dark and said MY installers were tied up on another job and since they were close by they decided to come and get started. I questioned their ability to install in the dark. They used my old dish on the garage and made a mess of wiring outside where the old cable had been. They did not appear to be professional. I had problems from day one.

I had been a Dish customer since February 8, 2009. On August 1, 2014, I canceled my service with Dish because I started my DirecTV satellite service, which was an major upgrade and improvement! I had set up my Chase credit card to automatically pay my monthly Dish bill. I finally got them to stop charging my credit card this month, February 2015. They had charged my credit card for about $850. When I confronted them about this and demanded reimbursement, they claimed they had no record of anyone calling in to cancel the Dish service. They also claimed that they were sending charging notifications to an email address I had provided them.

I switched from DirecTV to Dish Network last Oct. I was promised how much better the picture and Hopper was than the DirecTV system and of course they would lower my bill. I had the installer over in the AM and he installed the dish and the system. He wasn't gone for an hour and the picture started to fade. I called the tech and he told me to reset the system and then all should work. I did what he told me and for an hour the picture was back and then faded to black. I called the tech again and he agreed to come out and check things. Well by now it was dark and really nothing he could do until the next day.

Dish Network rep told me if I purchased my own boxes that I wouldn't have to pay the additional $7 per room, so I did at $198.97. Was also told that 6 rooms were included in install even with my boxes that when the tech was done, just had to call in boxes to activate and there would also be no fee. When tech arrived he was only informed to install his box and there is an additional charge to install my boxes and that my bill then would be $7 per room for additional service totaling $28 per month = $336 per year more.

Seems funny they can’t send a service tech to your house. Our remote does not work and our receiver is not working. You pay your bill on time for 12 years with no upgrades and the bill keeps going up a couple dollars a month, but when you need help they want you to try and fix it yourself even though you know it’s their equipment. But for 95.00$ they will send someone out, what a bunch of crap! I’ll call directv and deal with them a couple of years.

Called Dish this evening to find out if they will provide services in my area. I had this question because Dish refused to provide me service in my previous apartment home and now I moved to a new apartment. The first person (Chris) who took my street address, city zip code also asked my apartment number which I reluctantly gave. He transferred call to a second person (Randa or Andrew, not sure), who said he would send somebody to inspect my house and asked for my credit card. When I refused to give that he started on a lengthy allegory of "if I come to your house and ask for your car key, would give it to me. This is same thing, you are asking for Dish services and we need your card information." I politely pointed that, "This is not the right allegory as I'm only asking do you have the services, so it would be more like do you have a car to sell, not asking your car keys."

I cancelled my service with DISH in Oct of 2014 because the bill was increasing every month with no changes in programming. Returned their equipment (Dec 15, 2014) and paid the early cancellation fee. This fee was larger than I had been told (due to the "deal" offered when I initially signed up). DISH charged my debit card $540 for equipment not returned. I have called multiple times with no satisfaction. They will not return my money and I am sure they have received their equipment back by now (Feb.15, 2015). Are they just changing the sticker with the receiver number so they can keep our money or what???

We had two boxes replaced in one year. Each time, Dish saying something was wrong with the box. The last time, we got an email charging us $50 for not including some piece that I had no idea what they were talking about!! I put everything in the box and sent it back! I've lost all my recordings - twice and no compensation, just more unclear fees. So, I cancelled my service, of course another fee.

Last night around 2:30 am my tv went black and my DISH receiver went off. It wouldn't turn on again. This morning when I turned it on I had lost all programming and timers as well as everything I had recorded as well as Deleted recordings was empty and I can not see in the guide any farther than 1 hour ahead so I can't set up timers. I can't set up Prime Time anytime it won't let me. It won't accept the password for wireless internet that's been in effect for 3 years. I get, "We will look into it; we'll report it," but I can't get anything back even though it says my DVR is 40% full with no recordings. What's taking up 40% if it's not recordings???

We were customers of Dish for many years. In Dec. 2013 we got rid of the dish as we were moving. They are telling me that I wanted to be put on pause. Pause lasts for 9 months. I did not ask for pause.. so after 9 months they started taking funds out of our account. So they got over $400. Of our money. They don't want to pay us our money back 100%. They will only pay half. I said No... They owe us all.

When canceling my service I was told there would be an early termination fee of $170. The only contract I had with Dish was the initial one extending from May 2012 to May 2014. I was now canceling my account in Oct. of 2014. They said when I upgraded my equipment from an HD receiver to DVR receiver there was a new contract for 24 mos. I never knew of this. All I was told when requesting the upgrade on the phone was that we qualified.

I called later in the afternoon today to get DishTV. A few hours later I called to cancel my service, which wasn't due for possible installation until 5 days from now, depending on whether or not I would get good reception. I was given a quote of pricing, free this, free that, but no email with details was sent to confirm the package and agreement. I looked online to see if they charged my account the $1.00 fee to determine if my card was valid as stated online. Not only did they charge me the $1.00 once, but twice AND bill me already for services I don't yet have! I called, got no apology, given the usual run around about not getting a refund until 7-10 days OR if they are "unable" to credit my card, cut a check and mail it to me.

Been with them a year and now they increased my bill 35.00 because now some promotions is over that they don't tell you about when you get service.

WORD OF THE WISE DON'T EVER USE DISH SERVICES!!! This is possibly the WORST customer service I have EVER experienced!! I chose to shop out different cable providers after my Comcast bill had proven to be too high. After talking to a Dish representative for over an hour and a half and expressing my concerns (my husband's job potentially relocating us to the city, breaking contract, etc.), it sounded like Dish was the right move. WRONG!!

Dish installed our system approximately four months ago. We were very dissatisfied with their "customer service?". I wanted to review my contract/customer service agreement, only to discover that I was not furnished with one, so I call Dish and they sent me a copy of a contract that purported to contain my signature at the bottom. IT WAS NOT MY SIGNATURE and I notified Dish that I was terminating my service and asked that they arrange to have their equipment removed from my home.

Had DISH installed, forced to leave home where it was installed two weeks later. They held me accountable to the contract to which I was paying. No bills were sent to me until one day I received a past due notice. I contacted them, told them I was paying. They said they were crediting a different account, and could not give me any info. I requested my account balance, never received. Went through a fraud claim with my bank to get the money back. I was paying for someone else's account but since it was not crediting mine, they turned me into collections for $1450 and destroyed my credit score. I would rather watch hand puppets than use this service ever again in my lifetime. I plan to share my experience with the world. Too bad I had to give them a star at all to complete this review.

On feb. 5 2015 i called to have my satellite service reconnected and was told to pay 279.00 which i did and on feb 11 2015 they disconnected my services again supposedly for a 350 fee for internet which on feb 5 i spoke with both satellite people and internet people no one said anything about this fee then. ** DISH network. I would not recommend them thieves to no one. Customer service sucks.

Please forward to the president and CEO of Dish Network. I spoke to a Dish representative today and am not satisfied with the service I received. We need to cancel the Dish Service for my mom due to her need to leave her home for health reasons. The agent set up the cancellation time as requested. She informed me that there would be a $50.00 early cancellation fee due to a contract that would not expire until July 2015. I believe this fee should be waived. This is my concern.

First off, I wish I could give no stars. My husband had DISH Network hooked up at our residence a little less than 2 years ago because our DirecTV bill had gotten a little outrageous. At the beginning, all was well. As soon as our first year was up, the bill went from less than $50 to $90. My husband called, and after much back and forth, the representative agreed to give us a credit for the next 6 months. Ok, great.

As an unsatisfied customer of DISH because of charges, fees, etc., I initiated to cancel my account and service with DISH and switch to a better television provider on December 27, 2014. After speaking to four different representatives (Amber, Mark, Joey and Nancy), of which each referred me to the other, my account was scheduled for cancellation on December 29, 2014. I was told a final bill will be issued on the next billing cycle. I was also told that DISH would send a prepaid mailing box to return the equipment.

2 years ago I sign up with Dish. The salesman lie and said the Blockbuster was the same as Netflix. When the installer came to hook up the dish was nice and told me that I couldn't get the Blockbuster. Also it was nothing like Netflix and also told me I didn't even get the HD box which is cost more money. The next day I call customer service - let them know that the salesman lie on the phone. She transfer me to supervisor. I explained the same thing. She said they have to do an investigation. I didn't wanted to deal with and cancel my account. I send everything back that was 23rd ago. Today I get a bill for $488.00 for using cable with Dish for 3 days. Unbelievable - I will never do business with Dish Network for the rest of my life. Be careful what you sign.

In early Nov. 2014 I contacted Dish letting them know I was not happy with the package for the price. After a number of calls and very hard sales people that would not let me cancel my service, I finally got someone that allowed me to do so on Dec. 20th. They would not send the box for the equipment until I paid my final bill. I went that day and paid the bill. After making 3 or 4 calls again, I was able to get them to send the box. I sent the equipment. Waiting for the early dismissal bill to come in I got a bill stating I owed $219.62 for cable use. I called today and found out it was because when I called in to get the equipment box I did not tell them I wanted my service cancelled and 1 hour later I got an an e-mail saying if I don't pay my bill in 48 hours they are turning me over to a collection agency.

Back in 2013 I had a serious accident, was not able to work, was getting some help. I fell behind in Nov 2014. Contacted Dish customer service and was told by 4 different people 4 different things. I then contacted the loyalty department and once again I was told on 2 separate occasions 2 different ways to get my service turned on.

I have not had DISH Network since August of 2009 and I had paid my early cancellation fee and returned all equipment. A customer service representative told me that a bill was sent to me in March 2013. Hmmm...that was almost 4 years later. And to this day I never received a bill in my hand. A month ago I received a collection notice for $165.00+ for fees that I never returned their equipment. I called DISH to see what this was all about and they said that they could not access my account. I sat on hold for almost 45 minutes to talk to someone that was supposed to be able to help me and couldn't in the end. I would not suggest DISH Network to my worst enemy. This company is very crooked and unorganized. And in the end I will not be paying that bill. They told me also it was my programming bill. How ridiculous!! DON'T GO WITH DISH!!

I was kinda force with dish cause of a problem with my girlfriends account. First the technician that came to the house was very rude and left a mess. Second I tried to call and make a complaint about the service and was switched 7 times to different and then they said that they would credit my account of $15 dollars, which I never seen.

First time we became Dish customer was August 2012 right before college football. Soon after couple months time I had to leave US for more than couple months and my husband had to move out of state for his job. We found out that our new apartment wouldn't let us dig hole on the ground for antenna so we called Dish to let them know our problem and we were offered the option to keep our account in hold without any information that once we keep our account in hold, it would be considered as a new contract meaning if our initial contract was until August 2014 it would move to sometimes of 2015 and no one explained us that at all.

I have been a customer for over 8 yrs but in the last 2 yrs it has gone downhill. They take channels away without notification. They do not care of loyal customers and my major problem is you want my American DOLLAR!!!! How dare you give a foreign country to deal with my problems. Sorry if anyone one is offended but how many Americans are out of work because of outsourcing.

I started Dishnet last month and checked my data usage after the very first day of installation. I supposedly used 1.2 gb of data on the very first day when all I did was use my iPad for about an hour. And I did NOT stream videos at all, I was just checking emails/browsing the Internet. So at the end of this billing cycle I unplugged my router. I do not have anything wired into the modem. There is no way to use Internet in my house without the router being plugged in. I checked my data and I supposedly used .9 gb of data when there is nothing connected to the Internet in my house. Their response "well it shows you used it".... Horrible customer service and they are charging people for data they aren't using. And of course they won't let you out of your contract either.

Dish is the worst TV provider ever. I do not recommend it nor would I ever recommend it to anyone. Every time I try to watch TV they just keep taking away more and more channels and all they do is charge you more. Just this morning I was watching a show and halfway into it, Dish takes away that channel along with half of my other channels and still charge the same price. Dish is an idiotic TV provider who shows more commercials than shows. DO NOT GET DISH!! I can't say this enough, I want to call dish and give them a piece of my mind with words I'm not allowed to say in the comments. Dish is lucky I haven't met their owner... It wouldn't end well for that sorry sack of feces. Just remember dish is probably the worst thing ever and if you want to watch good TV, get Hulu or Netflix, they know how to do it. Dish can burn in hell.

My family recently moved to a new home and I scheduled to have my service connected on the new house on Saturday, February 1st. At this point, I've had DISH service well over 10 years. I upgrade my service, but the technician arrives without the proper equipment. He apologizes and reschedules my work order for the following day, Sunday, February 2nd, but tells me I must call to confirm. I call and the service call is not for the next day, but a week later, Sunday February 8th. I talk to a representative who escalates my call because they tell me they cannot come to my house until Tuesday, February 3rd. After a very long conversation and some really great offers, I tell the lady to schedule me for Tuesday and if I decide to switch, I will let her know. I called another company who was unable to come sooner and could not make as good as the offer. I immediately call dish back and made sure my appointment was scheduled for Tuesday.

After 20 years as a Dish Network customer I recently tried to upgrade to the Hopper offer. New customers get 250 channels and Hopper free along with free HD for life and a few movie channels for 3 months and some sort of sports package also for 3 months. Total cost before fees with new contract is 39.99 for 12 months, and 84.99 after that. Now if I wanted 4 room DVR it becomes 69.99 for 12 months then 129.99 after that. plus .07% for Uncle Sam of course. Now since I'm a supposed "Preferred Loyal Customer", if I want to do the same thing, I pay 139.99 a month plus installation, get no freebies for 3 months and HD programming is 10 bucks extra. Why in the hell would I agree to that? 20 years as a customer and that's a perk? The reasoning they gave me was "Satellite equipment is expensive and without a new contract we have no secured way to protect our equipment should you terminate service."

I have been a loyal customer of Dish for 10 years and have had internet with them for 8 years. In July I had to upgrade from Wild Blue to Dish Net. I did not sign a contract for the upgrade. I called to cancel my internet - this was when the customer service agent told me that I had 19 months left and that I would be charged $335.00 early termination. I told them that I was not made aware of this and she stated that it was assumed that I would keep it for 2 years. Why should I have to pay for early termination when in actuality I have had internet with them for 8 years?

Horrible service. I keep getting Channels that I watch turned off. For instant, Discovery ID was turned off. The solution: 1. Pay more money to upgrade my plan which I may lose another channel I like! 2. Downgrade my plan, pay less and definitely lose some channels! I'm not sure which idiot is running this organization but he needs to be a janitor cleaning toilets!!

I disconnected my services with Dish Network after being a loyal customer for 10 years. I disconnected the services on the 13th of the month. I paid my bill with automatic withdraw. On the 13th they pulled out the payment of $130.90 which I understand was too late to stop their automatic withdraw. After sending the boxes back, they emailed me they would be refunding me $68.00 of my $130.90. I called them and told them that the refund should of been $130.90 minus the price they charge for 2 labels. I was told it would be $10.00 a label by email. I asked them why is the credit only $68.00 then?

My fiancé Dave and I aren't happy about the increase recently in monthly costs. Also WE WANT CH 192/INVESTIGATION DISCOVERY MORE OFTEN W/ MONTHLY FREE PREVIEWS.

I had Dish for over twenty years, but went for over a month without Fox channels, I changed to DirecTV. I have called four times and still no return boxes. Dish is being dishonest. I guess they never want me back, trying to get kids and family to change to DirecTV.

I wish I could give this zero stars because one star is actually flattering this garbage company. Record one show at a time while it plays on your tv for no damn reason. What is the point of that bs. Save your money and your life. After I write this I'm going to shoot myself in the ** head because Dish is so **. ** you dish, you **.

First of all I live in Baltimore County. I purchased DISH because I was searching for a bargain in which at the time they claim they offered. Over 200 channels, internet, free repair/ service. Three months into my service I started seeing addl. charges. I was told I had to call prior to the charges to discontinue that particular movie pkg that was only to last as promo channels for 3 months. They gave me not even half of a credit back. Then shortly after that dispute was settled. My dish would lose signal and just go out so I put in a service call that they tried to charge me $110 to service until I raised all hell. Then they claimed they would waive this fee one time. I guess I would've had to pay if I didn't raise an eyebrow. Like my friend had to.

Dish Network was by far the worst television service you could have. It took me 2.5 months to get them to fix a problem which erased all of my recordings that were on the hard drive. First they replaced the hopper box. Then it did not fix the issue, so the new box did not work either. It would go out every 5 seconds when watching a show. To no avail, after their customer service was horrible and problem not fixed being one month away from my contract date I CANCELLED! I paid the whole 3 months of no service and they still charge a cancellation of $200.00 for the contract not being held in full. DO NOT GO DISH... They take your money and do not fix their problems that you end up paying for.

For the last 7 days, my DISH favorite lists were partially erased and substituted with Dish On Demand listings to apply for pay movies. Listing has been corrected many times only to find out my favorites are "erased" and replaced with favorites to the user. Calls to DISH service placed blame onto the user (me). Repeated call resulted in a service technician to the house who said he was a technician and not a programmer. He left with no satisfaction. Repeated call to Dish resulted in a first soft admission of problems. They said they could not notify us if problems fixed nor could they provide programs fixes for us on an individual basis. Subsequent result is frustration, disingenuous promises and the loss of my times and approximately half the desired programs continually removed from my choices.

We were all set to have Xfinity installed due to DISH's cancelling of several key channels (Time Warner), and when we called to cancel DISH, we were immediately offered massive discounts for 3 months, (about $35 off for 3 months) then smaller discounts for a year. We decided to stay with DISH since we have had them for many years. When it came to actually going thru with those discounts, they were short of what they promised. When I called them on it, their comment was simplistically "there was a price increase".

We live in a suburb of Nashville and ordered DISH Network. We were having poor service but were told we would have to pay for someone to come out and move the DISH to get better reception. During the flood in 2010 we were without cable for a week and when we called to complain we were again told we would have to pay for someone to come out. We had DISH for less than six months. When we explained to them that we had been without cable and that we would be cancelling out service they told us we would have to pay $242.44 because we were cancelling our contract. We stated to them that they were not honoring their contract to us by supplying us with cable.

First time I call DISH network for service, there was a 100 reward card for who ever get the DISH service and I call the DISH and ask for hopper. Then they check my credit history. She congratulated "you are approved for hopper." So they she said "you will get your 100 dollars reward card 7 to 8 weeks." And after 2 days they came to my house with regular DISH box, not the hopper one. At that time I was not at the house. So the technician got my wife's signature on the contract. She didn't know about the what I order then I call the DISH. They gave me a regular box. "Can I get hopper?" but they said, "you are not qualified for hopper." Then I told, "I don't want the service." They force me to pay $450.00 for disconnecting fee. There was no way for me to get the DISH out.

This a is a long cautionary tale to any consumer, and one I wish that I had known before selecting Dish Network as my cable supplier. The problems started when my Dish Network account was placed on hold at a charge of 5 dollars a month, and I was not told by the representative when it would automatically expire, and also not told by the Dish representative how much I would be charged once it did expire.

I could swear I received a letter January 2014 when Dish went up stating that they guaranteed not to go up for 2 years. I have received a letter this January 2015 that they are going up. Of course I did not save a copy of the letter, as I didn't think there would be a need. Anyone else remember this or have a copy of the letter.

I'm on the West Coast. Dish closes 1am Eastern Time. What kind of national TV service provider close?????

I just cancelled internet service yesterday due to poor internet speeds and lack of concern over the need for service. They want to charge $95 for a service call to come out and fix my problem. I changed my connection cables and wires, tried two different computers, crawled under the house to make sure that there was no damage to the cable run there and found no problems. That means it should be the modem that is leased, the dish and corresponding connections or problems with the signal. That does not matter, I should have to pay for them then change the modem at $99 for a new leased modem or look at the external dish? What kind of customer service is that? When I called to cancel the service it took me 22 minutes of trying to reason with the employee and supervisor, who eventually offered to rescind the $95.00 service fee to keep me. It is too late at that point.

Signed up for RV dish on the go through Good Sams. They signed me up on their Pause program and I did not realize it. When there was something wrong I had to speak to a supervisor. However, it was not really fixed. I called October, 2015 to stop service for the winter – it’s a stop and go whenever, no contract, reconnect, etc. The supervisor fixed it again - I thought. I had a small credit. No bills came so I thought it was all fixed. Then I got a bill for $3.43 so I know something was wrong. I wrote and the reply said I have "Pause" not Pay as you Go. I called where they suggested and that person tried to sell me on this "Pause" at $5 a month when not using the RV dish. I said "NO", please convert to what I asked for. All done - got email that evening I had cancelled? I am 68 years old and have never dealt with such deceit in my life. They make Comcast look like good guys.

Today I spent about 45 minutes online chatting with a Dish agent. We went through all their offerings and I had provided with my Social Security number for them to do a credit check. When I told them that I would not be accepting the offer, the agent told me that my "credit rating" would take a hit if I did not sign up. That is completely intolerable and a really crude method of pressure applied to induce a signup.

When I first got dish I was promised a 25dollar visa gift card that never happened, which was a year ago.Then I called to change my bill due date ahead of time. If a pay the current balance then it will change my date. Nope that didn't happened which was 2 months ago. Now I called again about my due date. Same lame excuse they gave me again - pay early and your bill should be dated like you want. I wouldn't recommend this cable company to people. There are bunch a liars, plus they have their nerves talking about direct tv which I should've of stayed with in the first place.

I got scammed by one of their reps. The rep told me that I would get all this free stuff like a PlayStation 4 and free protection plan. After I got the service installed, they said I had to refer 3 people to get the PlayStation 4. So I told them that I didn't know that and that the rep never mentioned anything like that to me. So they said they would check to see why he said that. Granted you only have 3 days to terminate the service, which I also didn't know. They never called me back or answered my text so I decided to terminate the service because I didn't want to deal with liars. I had the service for 5 days and they charged my bank account $500 dollars for an early termination. Only reason why I terminated the service was because the rep flat out told me nothing but a bunch of lies and I didn't terminate within the 3 days because I was waiting to hear back from them, which didn't happen during the 5-day period. So if you didn't know, now you do.

They tried charging my card 367.00 and I didn't give them this card number - I gave a different one. Now they are saying I owe equipment. Now they say I have to pay 49.99 per month for internet that I can’t get and also 89.99 for tv service that I can’t get.

I had been a Dish TV customer stand switched to get NFL Sunday ticket despite a termination fee after that the phone and Internet service went downhill. Billing issues persisted, even though I was paying my bill they disconnected my service and I had no choice but to leave. No one can call every month for six months and nothing changes. That is insanity and they still insisted I owe them another termination fee. Really? No way!

I am a disabled young adult. I was forced to keep a DISH Network account that did not work at all in my new home. I had to move because my apartment was no longer safe due to black mold and no running water, I had no choice to move. In my new home, I had more days without service than I ever did with. I made 12 service request which they claimed it was good enough. When I called to cancel the service they threatened to charge my card 400$ for early termination. It is not my fault the service tech cannot fix the reception issue, nor is it my fault I had to move to not be sick daily. (Black mold in apartment was deemed unsafe) mailed back their equipment and told them to cancel me. Again I am getting threatening calls and emails. Convergent care their collection agency is rude. They call all hours of the day and night. They were yelling at me on the phone not letting a word in edgewise.

I am on a fixed income and can't afford all the special packages. In November 2013 my monthly bill was $58.39. In January 2014 it was $63.39. In June 2014 it was $64.48. This month, January 2015 it is now $69.48. This is almost a 20% increase in a little over a year. This company is a giant rip-off. Their TOP 120 list contains almost a hundred channels dedicating to selling things.

I had dish tv cable Dec 20th, and on January 27th I got two bill. They just taken money from my checking account. They didn't send me bill statement. And three days before I was complain channels no signal. Then they sent someone come to fixed that. And they said I got the pay for fix. And the channel were already there. But now I complain. I got the pay 5 dollars for 2 channel. What that means. So customers can not complain.

I signed up with DISH in September 2014. I was checking prices and deals and DISH offered a $200 gift card as an incentive. As of January 26, 2015 I have not received the Mastercard. I called DISH back in December and they said my card had been sent October 16th. They gave me a number to call - DishRewards - so I called them. DishRewards also told me the card was sent out on 10/16 and gave me a number to contact Mastercard. Mastercard has no record of my name or address. They asked for a PID number which I couldn't provide.

I called because I was upset because I got a letter to raise my rates and no channel 6 and she told me they were still working it out and gave me a 30 dollar credit and apologized. I was very satisfied. I’ve had directv in the past and hated it and today my channel 6 is back on. Thank you dish.

Dish makes no attempt to sugarcoat the fact that they have you locked into a 2-year contract with them. They do not care what you are upset about, or how wronged you may be, they pretty much tell you to "suck it up, buttercup". They offer NO customer support for anything whatsoever. I had one Dish live chat representative tell me that Dish was not obligated to extend any sort of courtesy to me as their customer during the time in 2014 when they lost CNN and Cartoon Network.

Back in Dec. 2013 Fox was taken off and I was so mad, wanted to cancel. They said 300.00 to cancel, but I explained I paid for Fox when I signed up. But this crap in the fine print that programming can change then tells me talk to the president office. They gave me a credit for 22.00 for 16 months for my trouble but my God, every month we call they tell me my bill is due on the 6th. They credit me on the 7th but can't put on my bill - that's nuts - tells me our payment is 36.20 for the 16 months and that's all we pay. We do and the next month it's to 84.00 more than the original amount. Tells me we had a 6 months 25.00 promotion - that's not 'til April.