DISH Network Reviews

Bait and switch, we were offered a 35Gb plan they don't have, we were charged $190 in excess then offered a credit of $10 a month for 19 months. After staying on and refusing to accept the first offer I was told they will credit my account the $190. Let's see.

Dish internet sucks! I have a family of five and we need to have an unlimited plan or at least a pay by speed plan. But Dish only let's you use so many gigs then they shut your speed down. That's when it becomes impossible to do anything at all! Especially for the speed it drops to. While in 10 gigs we have 2 Mbps, after that it's 0.42 Mbps... That's so stupid! You literally can't do anything! Also their router sucks as well. Our electronics will be on a page that loads after an hour of waiting just to have limited access and can't connect to the server now. I know it's the router cuz Burger King has better internet! Dish needs to get with times and start providing with speed! There is no way they have the best internet, and is rated #1. It all is junk, and I would never have it if it wasn't for living in the country!

My daughter called and tried to order TV and satellite internet service with DISH Net. They told her that they could only offer TV in her area. Since I am in the same area and I have both TV and internet with them, I was confused. I called them and found out that due to the fact that she has no credit then she does not get internet in her area. I asked them if internet was available in the state of GA and the answer was "yes." When I asked why, when I give them the address in the state of GA, do they then tell me that internet is not available due to my credit?

Terrible service -- picture cuts out, bill increases, bad customer service. Hope you get someone that speaks clear English.

Our TV, with Dish as a provider, does not work- no picture, sound etc. On Sat 25 Jul 15, we called the service number. Though helpful, they were unable to diagnose the problem. Consequently, we/they scheduled an appointment for a technician to come to our home on Sun 26 Jul 15. Oddly, we had no communication from the Technician, which in itself was unusual, recalling previous appointments. I called a support line, and was assured that we were scheduled between 1200 and 1700 on that date. I was able to track the Technician's whereabouts via a very useful Google map, albeit, inaccurate. At 1742 26 Jul 15, the icon, representing the Technician on the map, was at our address, and remained at our address for over an hour. The Tech never did appear to remedy the problem. I discovered that the Tech was from Coastal Communications (503-739-8775), but as might be expected, their office was closed on the weekend.

I was happy with DISH for a long time. Never had any problems with the service or the bills. I moved to my new apt in March of this year and have had nothing BUT problems. The service is sporadic at best and I have had the tech guys out here several times to adjust the dish on the roof. If it even looks like it MIGHT rain or there's a chance a cloud could be headed our way, I don't have TV. I called yesterday and told them I'm done. I want to cancel my service, I'll find someone else. I was basically told that if I try to leave my contract early (by 5 mo) they will charge my card (without my permission) $100. Doesn't matter that their product is worthless to me here, I would still be penalized.

I just got this cable like 10 mins ago. Wasn't my idea... Just left the best cable (DirecTV) for this bull. This has got to be the worst cable company ever. I not even able to record my shows anymore. I am highly upset.. Please go out of business.

I ordered Dish network in the month of June. They gave me a promotion for free 3 months of HBO. I also got the automated bill payment plan. I call dish July 15th explain my promotion was done the 20th. I would like to cancel now in case I'm working and can't get to it. They said no problem. Remember my bill was not due until the 21st. This was the 15th. My bill is due on the 21st and it's only 50.00. Went to my card the 16th. My card overdraft. They took my money without permission. Call several times. After the runaround they claim they would give me my money back. 9 days after constantly calling they told me they would give me my balance that's all. I'm trying to explain they stole my money. I never authorize them to take 107. No one try compensate me for my overdraft or inconvenience. I'm calling BBB.

I have spent hours on the phone attempting to correct a failed installation. After explaining my situation to SEVEN different people I was escalated to the "office of the president". No luck... They are the worst and they don't care. HORRIBLE.

So I have a bundle with Frontier, and call the toll free number. Frontier tells me it is on the Dish side of the bill, Dish says it is the Frontier side. They have me playing tag until I get disconnected. I get wise and tell them to stay on the line with each other, and get a promise of "the next 5 months, nothing will expire or change on your bill, $88.24 will be your bill for the next 5 months. Don't worry any more, you won't have to call back any more".

While living in Immokalee, FL - 10 months - I had excellent service with Xfinity. No contract, excellent TV package and internet. When it was time to move, NO hassles. Thank you Xfinity. I did not realize at the time that each box (had 2) had to be programmed to record whatever you wanted on that channel instead of being able to program either and see recording on either. This was the only snag. Be sure to ask for the whole house DVR. I would use Xfinity again with that information.

DISH Network is a competitive satellite TV service. Their installers and customer service is OK. If your remote control breaks, don't hold your breath on a replacement! It will take 4 days to a week to get one in. Good luck on figuring out how to program the new remote when it comes in! Truly, the $180 early termination fee became less of a headache. My wife and I made up the difference in the savings from their competitor. If I had the opportunity to have read this review before I signed a contract with DISH Network, I'd be $180 richer today! Do yourself a favor, don't make the same mistake I made... Go with one of their competitors! Find the best deal you can get and make them compete against each other. Just don't go with DISH Network!

Thank you, DISH! I would like to HIGHLY commend DISH for very quick, very thorough service. I live in Virginia. First, I spoke by phone today (7/24/15) at 4:30 am EDT with a rep named Pat, who went through diagnostic steps with me to determine that I did need a technician visit. She explained the cost, helping me to choose the more cost-effective 6-month program rather than the one-shot visit cost. Then she set up the visit quickly the same day (today) between 8-12 - unheard of and pleasant supportive service. Following this, received several e-mails and phone calls updating me all along the way, beginning at 7:30 am, as to when the technician would appear at my home.

I had a $100 posted to my bank account stating it was a one-time transaction. After having them for over a year, I shouldn't have this. After calling DISH customer service, they state that there's nothing on their end that show it, therefore there's nothing they can do about it. So I was out of $100, with no reason, and them being no help. Go figure.

I moved to a new address in April and due to a 2nd party poor internet service, had to go with another tv service provider. Dish requested I return their equipment or I would be charged. I returned their equipment and they reported my balance to the credit bureau and sent my account into collections. Pathetic and regret ever doing business with Dish.

I called to cancel my DISH on May 31st. Since I chose the bundle package, it's included on my local phone bill. DISH has billed me for June and July. I called DISH and they said they DID have on record that I called to cancel May 31st but since our phone call was dropped while transferring to another account specialist, I had to pay for these two months. They agree that I called to cancel May 31st but since the phone call was dropped, I'm expected to pay the two other months. The same day I called to cancel, someone from DISH called to say they understood I had dropped their service and wanted to work out a deal so I would stay with them. Of course I said no because I had already signed up for DirecTV. So, I'm stuck paying $254 for nothing.

Due to illness I find myself moving into a home that has existing service with DirecTV. I have no control over the service they chose. It isn't my home. Nor do I have any control over the circumstances life brings. I've been a loyal Dish customer for many years. Sad to say, Dish isn't loyal to their customers. Think very carefully before you sign a contract with these people.

In November 2014, my daughter purchased satellite service through Dish Network. At the time, she did not have a credit card to pay for installation so, her and I got on the phone with the Dish Network "sales" guy to set up her service. My card was ONLY for installation fees, and she provided a debit card for monthly charges. December rolls around, and I noticed Dish hit my credit card for her monthly service. Not trusting Dish to take my card off of her account as requested, I filed my credit card as lost or stolen through Capital One and was issued a new card.

Dish TV withdrew $150.88 from our bank account today. I called and spoke with 3 idiots from Pakistan or India who wanted to reiterate over and over that we were on some kind of 9 month hold and it was over. We never received notice from them that they were doing this. No mail at all from Dish. Since these persons or robots on the phone read their scripts over again and again, they refused to refund our money. I will never use Dish again nor would I recommend to anyone the usage of Dish. I will contact my bank about this. I plan to complain to every agency I can find. Do not contact me unless it is to refund my money. Your staff is a bunch of foreign robots. They have no way to communicate other than their scripts.

I got with DISH because I was living in the country where there were no other providers available. I have always been unsatisfied with the service that DISH provides since there are many other companies that give better prices and promotionals. Once I moved back to the city I canceled out my account. I did a payment plan to pay off the early termination fees because it was going to be much cheaper to do that rather than pay them monthly for the remaining year and a half in my contract.

I had been a loyal customer of DISH for over 6 years. I purchased a new 4k TV and I called to switch to DIRECTV. DISH said they would offer me a good deal to stay and supply the necessary equipment for the upgrade. I agreed. The first day the picture was horrible. I called to inform them and they walked me through some steps (none of which worked). Then they determined they upgraded my equipment, charged me a one-time 49.99 fee and said I did not have HD channels. I could pay an additional $10 month or sign up for auto pay. They sent out another tech who said he had no idea why the picture quality was so poor. They sent out a 3rd tech who said that DISH does not have the proper equipment for a 4k TV.

They said that my bill was going to be 28 a month for 2 years. And they went up to 43. I signed a contract? Then they was so good to me that they gave me a !0. credit for 6 months.

I got lured into signing up for their cable services for a lower monthly fee (Who wouldn't want to save, right?) at the Orange Mall in Orange CA by a guy named Emmanuel of Allegro Sattelite which I later learn that Dish Network contracted. I specifically asked if they have TFC and ABS-CBN (our preferred Filipino Channels) and I was told that they have that channel line up. I was also told that GMA network (another Filipino Channel) is also included in the subscription. Installation also occurred after multiple calls of follow-up. We noticed that we didn't have the channels that we requested but the technician, who claimed that he was a field supervisor, that installed the services said that he was going to turn our requested channels on. We didn't get to check it again if the said channels are there until we have done our planned travel outside the country for almost a month and also after we have completed our move to a new address.

Dish Internet doesn't work anywhere. It works if you live out in the country but not in the CD. "Let's try to sell it to you even though it doesn't work" and you complain and complain and complain. You still get the bill of $400 to cut it off early even though you keep complaining that it doesn't work. And then sorry, they came to fix the box and everything. They told me that is too slow and it did it doesn't work and even though you complain they still charge you the disconnection fee. So whatever you do, do not get DISH Network Internet. It does not work

I'm a new customer with Dish and I completely hate it. Price keeps continuing to climb. Plus I had an unauthorized change on my account. I had the America's Top 250 since I've joined the company and someone found a way in my account and changed my plan. I've never been late on a payment. And once I contact Dish they tell me they will fix it but I have to pay a fee plus the upgrade difference. Why should I have to pay for something I never authorized in the first place? They have lost me as a customer. I don't care how much I have to pay, I'm taking my business elsewhere. Please be warned, this company treats their customers like crap no matter if you're new or not.

DO NOT DO AUTOPAY. I have had Dish for almost 4 years. I decided to do autopay for convenience, bill was the same each month. I had a problem with their wiring and tv went down. They said no charge for serviceperson to come out. I made sure there was no charge prior. They came out, fixed the wiring that was not done right the last time they came out. They zapped out $125.00 from my bank account. I yelled loud enough they returned money and gave me Starz for a month at no charge.

Several months ago my Dish service was removed from hold and I moved into a location in which Dish was not permitted - so service was never reconnected, which I had assumed meant that payments would not proceed. That was not the case - and in the time since then I paid $330.32 in services that were not received. The story I was told by Dish was that they had no way of knowing if a service is connected or not - which strikes me as odd since they have the ability to disconnect services. The representatives at Dish on several occasions told me to continue to keep my account open before it automatically cancelled (which resulted in even more expenses at the end). In the end I am paying a lot of money for a service that was not received, and ultimately bullied by the company with no other resort to prove that I had never received this service.

RIDICULOUS!!! Waiting for a movie to download or stopping mid-movie to stream. HATE DISH...even more than Comcast. Never thought that was possible. I cringe with every cent I pay them.

1st bill was good so my husband set up automatic bill pay which I advised him to cancel. The bill was due July 15th. On the 5th he called to cancel automatic pay, that same day they took the payment out, we called to verify. Got the confirmation #. THEN a week later, DISH put the $ back! They cancelled our service and are charging late fees and a disconnection all after our bank cleared the payment. They refuse to help even though they are responsible for whatever happened.

When it comes to help from their chat line, it is always the customer's fault. They have you delete all cookies on your computer, shut it down, then contact them again. Of course, it still didn't change the problem which was on their end. They changed things around on the website & I just wanted to login. I've been logging in to pay my bill on the same website the same way for 15 years but they tried blaming me both on chat & direct phone. I eventually found how they had changed things but they wouldn't admit this. Just a warning, they have idiots working their help & chat lines.

I was calling around to get prices for cable, internet and phone services. When I called DISH I asked about the pricing of all 3 services. Seemed like an ok deal so I set an appointment to connect my cable. Then the sales representative told me he was going to transfer me to a different department for the internet and phone service. So was transferred there, had that service set up for a different date. I had gotten a better deal at another company, Comcast, so I called 3 days later to cancel my service and get my refund back as nobody had came out yet to do any installation for cable nor the internet or phone. Well they refunded one transaction which was 98.75 back to my account but I had another charge of 49.99 which nobody knew about? The 98.75 was Dish Network. The other 49.99 was Infinity Dish according to my bank statement.

Had Dish Network installed this past Monday. The install tech told me he was working in my home area from out of state because 8 technicians in our area quit the same day from the local install hub. Upon running through the channels, immediately disappointed in the total lack of HD channels. What a joke! Was paying too much for DirecTV so fell for the 2-year contract at reduced rates from Dish for the same package. Right out of the gate, about 50% less channels in HD making having HD TV a moot point.

I am emailing to express how frustrated I am about your process of having a bundle plan. I cancelled my service, meaning disconnected 3 times in the last year. Each time, my requests have not been honored and I have been told by other representatives that based on "previous notes" I did not disconnected. That I agreed to suspend my service. I have finally had it with this company and just said, "what can I do at this point to just completely remove myself from this mess". I was told that my service will be disconnected in July 24, 2015 because they cannot honor my original request of disconnection on April 15, 2015. I asked "why" and they said that because it is a bundle plan. After April 15th, DISH disconnected my service, but since Frontier was receiving payments, the payments I made automatically restarted my account in DISH again and that is why they started billing me again. This is completely bogus and does not make any sense.

Cancelled our service months ago, were told we were due a credit. A few months go by and we get a bill rather than a check (credit). Called to find out why and were told we owed for a receiver that we paid for from day one. So we had to go to our bank and pay for a copy of the check, sent it in and heard nothing from the company once again. Called last week to be called once again that we still owed money. Less than the last time, but still owed. So after me telling them that I was going after the company for the money they owed us, due to billing me for a receiver every month we had service with them, the amount we owed magically disappeared... I will never use their services again, nor would I recommend them to anyone.

I moved from Florida back to the East Coast the end of March 2013. I called DISH and cancelled the services on the Cable. I later found out I was receiving emails for the services being placed on pause. I called them several times from 2013, 2014 and 2015 and requested this account be closed. I am not interested in having the services continued, for I do not live in CA or in that Apt and will not be returning. They still end up placing the services on pause and not cancelling out the services. I recalled in 2014 and again in 2015 in June and was told that the services would be cancelled as per my request. The agent was trying to keep my services on pause and arguing with me to keep it on pause services. I told him outright that I want the services to be discontinued as I have repeatedly asked for from March 2013, 2014 and 2015. He assured me it would be cancelled.

I keep watching two shows -- "Complete Signal Loss" and "Partial Signal Loss." Was on phone for an hour, talked to four different people. No one cares at all -- all they want is money. Was quoted $600, later $300 to cancel. I am not the one breaking the contract -- they are unable or unwilling to provide consistent service. Clouds in Kansas, Nebraska or Missouri and I will have system issues. I will never use DISH TV again under any circumstances.

The sales person that came to our home was not clear who he worked for, at first we thought he worked for the company we were currently with. We were told that Dish never lost signal and that they would cover any disconnection fees from the company we currently had, none of which were true. We have an HD TV and the HD box from Dish, but are not able to watch any HD only programs. We were told we would not have to pay for the boxes, not true. The pricing we were quoted is not true and our bill is increasing every month. We were also told we would have HBO, Showtime, Netflix etc. at no additional charge, again not true.

I canceled my service a year ago. They tried to talk me into a vacation pause but I told them I was moving away and would never use Dish again. Didn't think anything about it until I received a bill in the mail almost a year later for almost $400.00! Turns out they just did a vacation pause then started up my service again in a house that I didn't even live in anymore! Called them up and they said I didn't return the equipment but I did return it via UPS in the box they provided. They then told me that my service had started back up again because I had requested vacation pause, which I didn't. I told him I had ended my service and he told me my service was ended because of non payment and that I would have to pay the $400 and start my service back up to end it! I will never use Dish again!! Will be contacting the attorney general and BBB.

I have only had DISH since September but every month they have overbilled me along with an extremely slow internet service. I have called multiple times and they have done nothing to help me. Their customer services are terrible. To top it off the technician defaced my home. NEVER GET DISH!!!

Watching the Home Run Derby on July 13 and right as final round is starting (with hometown Cincy player Todd Frazier set to bat for the title) the satellite reception goes out- for over 20 minutes!!! Light drizzle was all that was happening- why does it do that??? Missed the end of the finals of the Derby- seriously bites! Most times I am only slightly annoyed by this, but today I am seriously honked!!! Had a relative ask recently who our provider was and I praised DISH- may have to rethink this.

I have been with Dish for almost two years. The first month I got overcharged and the second and third month. I was moving and called to cancel my service in which the agent did not do correctly. So I call them back to find out why they took another month out my account and was told my money was going to be refunded. Well I never received the refund so I called back to see what was going on to be told my refund was denied. The service sucks and so does customer service..... NEVER GET DISH NETWORK.

Installer late 4 hours. Forgot to leave cable for one TV. Call to customer service. Unable to call tech. Terrible phone customer service.

I agreed to a 2 year contract for $99.98 per month. The first month I was over billed and it took over 5 hours on the phone to get a corrected bill. The second month I was overbilled again. And this time it took over 4 hours to get a corrected bill. The third month same thing. Dish refused to correct the billing. Dish turned me over to collection and this has hurt my credit rating. I intend to sue Dish. I am filing a complaint with the Louisiana Attorney General and with the FCC as well. I contacted my congressman to start a congressional hearing.

Just got off the phone with DISH Network whom I've "NEVER" had service with and ended up with a $80.00 "previous balance". The customer service representative did all the "background checking" or credit checking and whatever, continuously placing me on hold to figure out something or check on something that was never explained. He came back after a few minutes saying everything was good all I needed to do was pay off my existing balance of about $80.00 to get connected. I explained before and after the statement that I'd NEVER had DISH Network as a cable or internet provider. I asked what state and city was that account created in or what was the address. For some reason that information was unavailable. I asked could he email me the bill so I could see for myself. For some reason that information couldn't be emailed to me as well.

They said you have $50 for every friend you refer. Well, they don't give you the $50... Second, your box going wrong you have to wait 2 weeks to get the box and you be without cable for 2 week. You still have to pay the next bill and no credit....

Signed up for Internet Service as a part of a package with TV service. WE were never told about the monthly usage "allowance". We were recommended a certain package based on our usage which includes nothing more than email, news, etc. No games, no facebook, etc. Never were we made aware of the additional cost of purchasing more speed once we had exceeded our "allowance" at $10 per 1G which hardly lasts a day. Bottom line is this makes the Dish more expensive than other providers and locks the consumer in for a 2 yr period. We have cancelled our internet service and are filing a complaint with the FCC. I suggest all of you who have had a similar experience do the same.

I have the same experience as Hutch. Thank Hutch for sharing. Dish is a liar and a thief! I inquired about their TV programs and was concerned about its quality especially during winter months. They assured me there will be no problem. So I believed and signed up! Boy! When winter storms came by, my TV had no signals. I called them and they told me to go out get on a ladder to remove the snow around the dish. I was mostly by myself at home. I was disgusted that they did not care about the well beings of their customers.

After a few months my 24 month promotion went up and I discovered my Dr service is b.s and the equipment needs replaced every 3 months due to malfunctioning. OH did I mention when you downgrade from a high rate service to a lower rate you have to renew your contract and pay a high price to do so. This is ridiculous and unfair. I'm sure these terms are not in my contract. I feel like I'm in a bad relationship with no way out. Bullying should be against the law. I'm the customer, why do I have to pay for the company's lack of quality equipment.

We left after 6 months due to inability of Dish to provide us with the stations we signed up for. They claimed they couldn't get Fox News to agree to their terms. The founder of Dish (Ergen) is a flaming liberal who, like Obama, hates Fox News so he let them go and violated our Agreement. After giving him ample time to live up to the expectation we had when we signed on, we fired him and them! We paid in full, returned all junk receivers and then Dish fraudulently charged my credit card 3 months later for a termination fee. We had that removed then they gave the fraudulent charge to a creepy collection group who made repeated collection calls daily. The Fair Debt Collection Act protects us from these calls and they have been so informed. Dish is a corrupt and highly disliked organization. Hopefully, they will be taken over and the creep fired!!!

We originally got the cheap DishNet package and the fast internet lasted for 2 hours, then it was limited. We have the average kind of internet package now and the fast internet lasts a day max. It's worse than dial up when it's slow. It goes out with moderate rainfall, it's just terrible. Don't get it.

Threatened with $480 only days after service installed for wanting to cancel for poor quality after calling several times. Signing me for auto pay without consent. Bills sent to wrong address making service interrupted. Representatives not wanting to listen then hanging up on me. No one can give a straight answer or say how they got address or who authorized. Not getting what was originally ordered. Very dissatisfied. No receipt, no written contract.

I decided to cancel my Dish because I was basically paying almost 80 bucks for 2 or 3 channels I watched. They double most of their channels to make it seem like you're getting more than you're paying. And many of the channels are useless. So after I cancelled my Dish I had a change of heart and wanted to re-sign with Dish. They told me I'd have to wait for 2 months before I could reactivate my service with them. And this is when the same day the same hour they turned off my Dish. So if I have to wait for 2 months I'm going to sign up with somebody else. I'm not waiting 2 months for tv. Dish doesn't sound like they are hard up for customers.

Early October 2014 we had a house fire which destroyed our roof, left the "dish" from DISH network damaged and the receiver water and smoke damaged. My husband called to cancel the service, explaining that we had had a fire and lost the equipment. They gave him a spiel about placing the service on "vacation" which we had used in the past when we actually went on vacation. However at this time we did not know if we could even rebuild. We thought our service was canceled. May 26, 2015 we called to set up a new service. The DISH representative arrived with ID and a truck emblazoned with the DISH logo, but he was running late and crabbing because he had received a speeding ticket on the way here.

My "DISH NETWORK" receiver malfunctioned. After 3 phone contacts taking up 1 hr. 47 min., they decided that my receiver needed to be replaced. They shipped one out; it arrived and I switched out the old (2 & 1/2 years in my home) for the new. I repacked the old JUNK receiver as instructed and attached the shipping label and this is where things start going south and I would welcome a phone call from an attorney.

This company is very bad. Lousy service, lies after lie after lie. My service stinks. Thousands of phone min of my Verizon phone, six months it took to get my gift card, hundreds of minutes, excuse after excuse. My P.O. Box is different from physical address. It took that long because their third party company is as reliable as they were.

This is such a rip-off. We have to pay a hundred forty one dollars and 2 cents a month but we only get to take the bus of internet a month which is a total rip-off. So I would say that DISH is a suckish company. You should never go with them. So don't go to DISH. Go to Xfinity.

Gosh... We've had dish for a total of about 10 years. We left them once for Directv for 2 years, but quickly got out of that once our contract was up. We've been talking about cutting the cord for quite some time due to the ever increasing cost of their service, especially considering we are paying for so many channels we don't even watch, but as anyone who uses Dish knows, they mix up the programming so you end up choosing the bigger plans just to get the channels you actually want. I had called them last year to cancel and they offered to lower our bill from $90 to $54. I foolishly took it...

I been having problems with this company for over a year and on top of that I been paying someone else bill for a year. And now they come turn my service off talking about I owe them a bill from April and May. Come on now it's July and my bill is my hand and it says I owe 46.87. I hate when company's try to get over on somebody. Hey I'm a single mom. I wouldn't never got cable if it's gone be over 150.00$. So I'm taking my service to xfinity. Y'all are a horrible company dish...

Dish is supposed to offer $10 off if internet and dish are combined. If I get Internet alone it is $15 dollars cheaper with the upgrade to better speed. I called dish and told them this. They said they would price match with the better speed. I just got my bill and they have increased the price. It is time to quit dish.

I remember 20 plus years ago when I swapped over to DISH because the cable customer service was so bad. Now I'm ready to swap back to cable because DISH has gotten so ROTTEN! The billed monthly amount has turned into a negotiation every 4-6 months! Like buying a can of beans at a Mexican market. This after paying DISH anywhere from $80-$200.00 per month just for TV for last 20 plus years!! I still had to buy phone and internet service elsewhere all this time.

I just got an email saying my credit card is being charged $271.94!!! The dish is at a vacation home and is usually on pause. After 9 months they took it off pause, which is fair enough, but snuck in this "promotional" service without my knowledge. I was lucky to have noticed the email with the hundreds of spam emails I get, else they would have charged my credit card and I may not have known unless I checked my bill closely. This sneaky charge is unethical at best.

Signed up eff. May 5, 2015 for 2 year contract with DISH when we moved to an area which is only served by DISH or DirecTV. Placed the order over the phone for TV & Internet bundle with a "get $50 for sign up" promotion, plus receive a $50 Visa gift card if you were referred by a friend and the friend will also get a $50 Visa gift card. I was led to believe I would receive a lump sum of $50 for signing up, and it turned out to be in the form of $5 per month off the bill for 10 months. Technically, I will eventually receive the $50 but they could have been honest about it.

From the first day everything they told me was inaccurate. 80% of the bills I received had a different 1 time charge or change in billing. Whenever I called I was put on Hold for at least an hour and told something different. I ended up paying a huge cancellation fee after being told the day before I was no longer under contract. Even after that they tried to tack on extra charges. This is the worst company I have ever had contact with. Dish also refuses to take responsibility for any of their bad behavior. They can be in violation of their own contract and it's okay, but Dish expects you to pay for their inaccuracies.

I called to sign up for Dish, but the representative on the phone seemed like she did not want to be bothered. She took down my address then told me they don't provide services in this area. And that they're full, but to try back later they're working on expanding. (REALLY). I live in Detroit Michigan. Some of my neighbors have Dish lol. I was very upset but after reading the other complaints, I'm very grateful things didn't go through. Good luck to everyone having to deal with Dish and their nonsense.

It has been requested that I be fair and accurate with my review. I will be. I had (in the past...way past) had good customer service with Dish. I moved. Because of my landlord I was going to cancel dish until I could get his permission. Dish convinced me to stay connected. I was told and I quote, "you can be on hold for 6 months and WILL NOT be charged." The next month I was charged. I called, "Oh our mistake! I will re-issue this so you will now have 6 months NO CHARGE."

I have had Dish Network for a year now. Then my one year came - they wanted to charge me way over the price that we had agreed upon. So the Agent suggested a plan called the smart pack. Then after that I was wondering what's happening with the channels that they told me am suppose to be getting. So I called back like Two or Three days later to see what was really going on with the service. Then another agent told me that my service was not the smart pack after they had already been already charged me for the smart pack - am hear now that my plan is the Welcome Pack. I was so mad and fed up with all their crappy customer service so I went ahead with the welcome pack.

Let me start off by saying I switched to Dish from Time Warner Cable because Dish offered me a great deal for 3 boxes $55/month. Then the following month I'm getting charged $80 because they took off the special. Then I said, "Forget it, I want to cancel Dish. There are too many errors on the network." I tried to cancel, they said I had a 2 year contract which was BS. No one told me this was a contract, I never signed anything. Finally a month later, they found out I had no contract. BEWARE.

Dish network is the biggest rip-off in town! They sign you up and tell you are eligible for a promotion with free installation, then they make you over $100 bucks to get your service started... according to them this is cost of equipment. My sentiments are if I'm paying you for your service, why should have to pay for the equipment? Nevertheless, that was the deal! Also, the account that was created for me was a prepaid account, which you have to pay in advance. I'm not fussing about that, it's just I was not told that was the type of account I had until I tried to order pay-per-view and was told that I had to pay for the movie upfront. Finally, if the account is prepaid, how in the world can it be under contract for 24-months? Are they insane? This is an absolute travesty and I'm reporting them to the Public Utilities Commission and the BBB for this nonsense!

This service is horrible. You need the Internet to see movies, then you need a wireless router. You get these things and the Internet service is crappie on the box. You never get the help you need on the phone. DISH NETWORK IS HORRIBLE. STAY AWAY FROM IT.

We was told that our Dish service would be set at 39.99 for a whole year, then after the first bill $48, $69, now $89.27. I want to sue this company, and file a complaint to get 1/2 our money back. They also added something on our t.v. that we did not agree on and they charge us for 6 months. Not cool, we need help.

We had Dish network, boxes weren't sent after arrangements were made: collections reported. Runaround (office of pres.) refusal to send proof of any spoken word and has sworn to reduction twice yet not happened. Billing is for tech pickup of a Joey box back on 2013 /2. I was told we have to provide a tracking number? They don't give that when a tech takes it. There are notes and calls because of my getting billed for it after we asked to deactivate the box for months!!! Also countless box changes. We shipped back all the leftover equipment and the total I was given prior to the boxes finally being correctly sent to us was $68.45. They wouldn't charge for the boxes because the error of not shipping to the new house was theirs not ours. I asked for proof of these changes and not one bill was sent. Upon getting a loan limit increase I found Dish did in fact report us after getting the items back!!!

My experience has been nothing but bad, since 04/16/15. I have had two receivers, purchased a $29.00 cable. I have spoken with numerous technicians to correct the problem over the past three months, that to this day still exists, with no solution. My next consideration is to contact my local investigation TV station for their assistance in getting released from this contract, whereas Dish has not upheld their service that I have been paying for the past three months. I have documented 93 times that I have had to turn the TV off and then back on again to get audio restored, dates and times. I am at the end of my Rope.

Accounting practices with Dish are just stupid!!! I received my last bill after canceling my service and need to send back equipment which I did. My last bill was $42.80 which I paid to me account like always and it was processed and cleared my bank acct. As it turns out Dish created a new acct for the equipment return but didn't bother letting me know they were doing this until I received another bill for the same amount. After speaking with 3 different people I was informed they couldn't apply what I paid to my normal account which had been closed and that they would refund my money but would take 4-6 weeks. Then asked if I wanted to pay what I owed to the new account they created. Needless to say I was not pleased and after several years of being a customer I do not plan on being another customer of Dish in the future. Whoever is in charge of their accounting should be fired.

I told them I wanted to lower my bill as a reason to leave my previous cable provider. They said "oh we will cut your bill in half." I have less channels and pay $8.00 more a month. They said "oh that was half price before you were charged for equipment but sorry now you have a two year contract!" One of my tv's has never worked so I called and said "it doesn't work" (paying for each tv). They said "well we will send a tech out and you have to pay for it!" I said "it has never worked the entire time I have had service." The rep blamed me and said "I don't know how to hook up cable when I never hooked it up to begin with." (Their tech did.) I said "why should I pay when it was never hooked up correctly?" She said if I don't like it leave.

Thankfully I chatted online, rather than burning up cell minutes. ** (ID **) took my info, failed to comprehend pretty simple, straightforward questions and comments, needed coaching from me to come up with accurate pricing for the services I wanted. We were both polite. Ok, I wanted a little more than the bare minimum, such as Starz, one international package and wireless internet to my computers around the house, but REALLY!! 2 1/2 hours??

I changed my services from Comcast to Dish thinking it a better provider, I was wrong. Every time it rains or thunder it freezes up and everything cuts off.. I'm so freaking tired of this crap.. Do Not get Dish, it sucks...

I made the big mistake of leaving DIRECTV for DISH Network, due to the fact DIRECTV doesn't offer any specials to long time customers. I thought I would sign with DISH get similar service at the reduced price. I was so wrong. I started my service on 6/5/16. Immediately I started to notice channels disappearing, constant loss of signal (even on nice days) and when it rained the signal would continue to be lost up to 2 hours after the rain lets up. This past Monday we had showers for most of the day. I lost my signal and it has not been up since. I called DISH. They told me they would have someone out on Friday (yesterday).

I have been a Dish customer now 1.5 years and up to now was alright with their services. However, I made the mistake of ordering a Pay per view fight. Dish charged me twice and said I ordered it twice, which was untrue... Why would I? I have been told x 3 people that my account would be refunded within the week. The last representative in customer loyalty told me that it would be 19 days. Either they don't know what they are saying or they are lying. I told them that I wanted my contract with them terminated because of what they have done - not the mistake, but the lies. Then I was told they couldn't and it would be early termination. I want out of their contract due to shadiness.

I have had DISH 1 month and service has gone out 4 times. Customer service says it's "severe weather " and they can't do anything. Funny thing, when I asked about that prior to signing on, I was told it "almost never" happens. And the weather was not severe in my opinion. They locked in the 2-year contract. That's all they cared about. I had DirecTV 2 years and service went out once.

Even the most basic of channel like Fox 5, channel 8 and 11 all cut out even when the skies are clear and sunny. Starts off with partial signal lost then goes to complete signal loss. Claims it should only take a few minutes to resolve the issue but has taken up to 45 minutes in order to get the channel back.

I had Dish about 8 months but every time a rain came it went out. Just had enough of it so I went to AT&T U-verse, wow what a big difference. Never, no loss of signal and way way better clearer picture and all wireless. The thing about Dish, they give poor service then charge you for turning it off. I had to pay 355.00 to get rid of a bad service but AT&T give me $300 to go with them, a win win win for me. I am rid of Dish forever and have much better tv. Thanks AT&T.

DISH salesperson solicited me at my residence to offer a Dish One service with broadband service through cell towers. I told them I will only subscribe if they could get at least 45 mbps. Technician can and installed and he got 4.5 mbps, but said a cell tower was down. When the tower comes online you'll get high speed service. The only to get the service was to subscribe to the satellite service. Well 3 days into we started to see problems. Day 5 we called DISH. Day 9 a service tech came out and stated "you don't have any internet because he could not get above 4.2 mbps." He stated that the service should have never been installed.

I cancelled my Dish account for a specific date. I come to find that Dish turned my account off a day early so I called. All they did was transfer me to their "account loyalty" person. They wanted another month's payment before they could turn my account back on for the one day they owed me tv. They also were charging me return fee after the representative said there would be no fee. Dish used to be a good company, and I have had them for 10 years, but the past 2 years they have been horrible. Especially their customer service people that just read from a list of things to say to the customer. The only way to get an answer for anything technical is when a technician comes to your house. Don't use Dish Network!

Man showed up at my house at 12:30, started to install Dish which he bolted in and on bolted five different times in different spots. Proceeded to tell me at 5:30 that he could not find a single. I have damage done to my roof and he ripped my gutter off of my house. I called Dish customer service and the response that I got was "I am sorry man, there's nothing else that I can do". He then got in his vehicle and said, "Have a good evening, I am sorry that I can't find a single" and left my residence with no TV service until I call my company that I had before deciding to switch to Dish, for them to come out and fix whatever this guy did. Let me mention he never even introduced himself as he approached my door. We are good people, I even went out & got the man lunch & he even had to use my husband's tools & asked to use my husbands ladder so he didn't have to take his own off truck! Do YOURSELF A favor, do not go with Dish network.

I got rid of all the movie channels and the price went down $30. The next bill I received had risen $18 and I had not added any other packages or channels. This price inconsistency of the company made us change to Charter, we are happy with this and are saving tons of money each month.

Dish network is not all they claim they are. First of all, they claim that they don't fluctuate like DirecTV as far as pricing is concerned. That's a lie. I had their bundle package which included: telephone (they said I needed it to increase my upload speed because they don't guarantee that speed and I needed it for work), internet (because I work from home) and I also had cable. I was told for one month that my bill is $240.00, another month it was $275.00, the next month it was $187.00, the following month it was $137(which was what they told me it would be), then it was $240.00, then $260, then they told my next bill will be $187, but it turned out to be $245.00, and the last bill was $381.

Been a loyal customer since 2008, and even previously for years but moved and couldn't get them until I moved again due to location. I do not understand why they don't offer the redzone channel without buying the whole ticket package which is outrageously overpriced, just about $400. The local cable companies offer redzone channel with basic packages and even Dish network offers redzone. Purely disgusted by this.

Last week (June 2015) I called Dish TV to cancel my account. They would not accept my request! What gives them, a service provider, the right to tell me what to do? When the first rep I spoke to heard my request she immediately transferred my call to a 'hired gun' where I got the Queen B (and I don't mean BEE) on the line who tried to talk me out of my decision.

A while ago I purchased Dish network for my apartment, at the time I lived in a high rise building on the six floor. When the guy came to install it he was very rude and didn't want to do the work. From day one there were problems with the installation and each time I called they wanted to send someone out in which I would have to pay for them coming. I told them that it wasn't fair for them to be charging me for the errors of their technician and that I wasn't going to continue paying for a service that wasn't working. The bottom line is that they don't want to take responsibility for their errors and now want me to pay $200 for earlier termination which I wasn't informed about.

I requested to transfer service to my new address that I moved, they billed me upfront $108.00 for installation!! Next day a technician showed up, and he told me that Dish can't provide service in this building, and he left! Next day, I called the office, and they told me that they have to charge me $260 more for early termination fee (even it's not my fault) and plus on this they not going to return my money ($108) for installation because they said the technician showed up! This is a total scam. Guys go with Cablevision, Comcast, Verizon. Stay away from mafia!!!

Dish TV claimed to provide us with 101 channels but half are repeated channel. Therefore, I get only maybe 50 channels. I think it's a pretty shady deal. In addition, I was told by their representative that I'm not bind to any contract, but when I read the fine print, it stated I'm under a 1 year contract.

I had DISH Network installed because their advertisement offered much better tv packages than competitors in the Baltimore area. It appears that their offers were only good for 90 days instead of 12 months. I noticed that 55% of the channels were advertisement and radio. After the 90 days I noticed a drastic increase in my bill. I was explained that every 90 days I would have to call to see what specials will be offered for the upcoming months, and once I chose a special I would have to stick with it for the 90 days or be charged to make changes to my plan.

I have had no service in 2 of my rooms for months. I have called, emailed, called again, emailed till I am blue in the face. Everytime they schedule an appointment They cancel it after we hang up. So after 2 months with no service in 2 rooms they wont fix it and you still bill me. I am reporting you! I'm done with your company! This is messed up. Why wont you just fix your mistake? I am not paying to reinstall when I already paid you over a year ago so you can set up a new a account the right way. What is wrong with your company? You installed it incorrectly. You have billed me and collected money from me and you guys refuse to fix my service and you think you can just continue to take my money month after month? The DISH is a bad choice and I promise to tell everyone in my area what you guys have done to me. This is wrong on so many levels.

I use Dish for TV and have been unsatisfied but I landed a new job that required an excellent internet connection. I live in a rural area outside of a metroplex and they seemed to be the obvious choice after calling several options. I called and spoke to a rep and explained to them that I DO NOT PLAY GAMES OR WATCH TV for this connection. However, I would be on it during 8-5 using excel and Google docs. They told me it would be near impossible to use the 10g only doing that will internet surfing Facebook, shopping, etc. Somehow my boyfriend's telephone with him not even being on it used the entire 10g the first night. I called and they sure did hate that happened but there was nothing they could do. I had to purchase an additional hot spot and pay a monthly fee to another service to perform my job duties.

When one of my DVRs no longer received a signal I called DISH to consider an upgrade. During the conversation with their "customer service" rep, they said this was because my DVR was too old to receive the new kind of signal, and I needed to upgrade it. I initially said "OK, let's upgrade". That's when they let slip that they needed to turn on my DVR so they could re-list it on my account to be upgraded. They turned it on immediately, and I started seeing my programming in full. I asked why it was receiving a signal despite the fact they said it wouldn't.

Biggest issue is internet going out constantly. The installer did not give me the password. Nothing I use works. Called him. He had me reset so it's wide open. No password. I have called! No help. The internet is out every day. Sometimes weeks. I have to unplug and reset daily or more. Sometimes that won't work. We've had this for 6 months. The satellite dish is where I’d Told them not to put it. It is still sitting there with a bag of concrete laying on it. Other issue Is TV going off constantly at night restarting. Frustrating when you work late shift. They make it very difficult to get to someone for help. We won't go with them again.

DISH is horrible. Not just terrible but horrible. Unless you cannot get any other high-speed internet I would never recommend DISH. They also gouge with a very high price and when it rains you will not have service and then they will send you a note saying your allotment for the month is finished even when you have used very little service. Also, they lock you to a 2-year contract you cannot break. Mine is finally up and I will NEVER use these guys again.

I am a Dish network customer and the price keeps going up. The remote control is hard to use. There are less channels than any other provider that I have been with. They are less channels. Every time the wind blows hard the satellite goes out and you can be watching the TV and the satellite shuts down at any given time. It has almost been a year now and I am not happy with their service and even if you have their protection plan they still require a fee to repair their equipment.

I had Dish Network for 5 long years and experienced rate increase after rate increase. Even had an outage where they mailed me a part and repaired the dish myself because of the exorbitant cost of service. I did like the cs but the fact you have to use them is sad. My parents had satellite with them for years due to location. When my mom sold the house they insisted on talking to my dad whose name was on the cc to cancel service. Had to call Dish from my dad's nursing home and have him tell them off! They sure don't mind ticking peeps off!

I would not recommend DISH Network to any consumer. Like everyone else I was forced into the 2 year contract and I know why they do that. If not, they'd have no customers. I recently moved and thus had to move my service. Although it was easy to transfer the TV (I refused to pay them a $100 transfer fee because I was 6 days shy of 1 year), it took me 3 phone calls to get the internet moved. They demanded that I provide them with the subdivision, section, etc. information. Don't they have teams to do that? I can't be the only person in the US to move. Now, they've cancelled my auto-pay because when they tried to process the payment the bank noted that I had moved. I'm sorry DISH, didn't I just call you a total of 5 times to tell you I moved? The "customer service" person said I could apply for auto-pay again next month. I'm so done with them. As soon as my forced contract is over, I'm moving to Xfinity. I never had this problem with them.

I paid my final bill but they keep calling me for 51.00 that I already paid. So now they call and say they sent it to collection. For what I paid it. These people are the worst company ever. Bad reception service was terrible. Rude people on phone. The last guy said he took care of it, no more bills or phone calls... LIE still bothering us. Never ever get dish, it's horrible and so are the people.

I was a customer for years until we had to move. We pay our bills on time, that is what we do. I let them know that we had to cancel the service because we did not know if we would live in an apartment or for how long. After the usual retaining spiel, I decided to cancel because our Dish equipment is old, starting new we would get the latest stuff. They have the nerve to charge us for return boxes of their equipment ($10 per box!) after four years of service. I also will not do them the favor of leaving the dish mounted on the side of the house, it will be in the trash. So much for considering them after we move. Sorry Dish Network, I guess there is a reason you are last customer service and smallest piece of the market share.

Had great promotion with them was cheaper than our cable company "Sjoberg's". Signed up paid for shipping DVR. Tech came was very helpful and showed us how to use the on screen guide. Meanwhile I got a email for another promo for their DSL service through Centurylink. My girlfriend then chose them to bundle our package together instead of paying two companies right? Paid bill on time but then they start to drop channels. Signal was terrible. Had called them numerous times. I gave up. They liked to make deals sound so good then BAM slap you in the face. I tried to work it out with them.

I had been having trouble with my TV picture freezing up. I had tried to reset to no avail. Finally, I returned home to find that the receiver had totally bombed. I texted DISH through online chat and got one of their reps. I was told that I would be sent a replacement receiver and would receive it in 2 to 3 days. A couple of days later I logged on and discovered that no equipment had been ordered for me. I texted them again and got another rep.

I've been with Dish Network for some years. And I do have to call them constantly to dispute the bills just about every other month. Sometimes I spend a whole hour with them, or at least a minimum 30 mins. They would always talk their way into lowering the monthly to prevent you from canceling them. Then they would bill you high again, over and over. They are full of **. Their technicians don't even know much when there is a technical issue. They recently forcefully charged my sister credit card twice without authorization on 2 separate occasions. I have desperately tried to cancel them again recently. But, they talked me in to some great deals again. And again, they bill me higher than quoted. DISH NETWORK, you can go to hell.

Ok, so our dog developed diabetes in April. The cost of his special food alone is difficult to manage but we are doing it (he's a big dog). Trying to figure out what to cut we realized that Dish contract is up that's something we don't HAVE to have. Priorities right? So far we have tried to call them to cancel 3 times and as soon as we say we want to cancel our service they hang up on us. We finally got a direct line for canceling it 1-866-974-0752. As far as general service or channel lineup it's ok I guess nothing to write home about. Oh and by the way their hold music sucks.

Recently I got very ill, and was required to relocate during recuperation. I called DISH on 3.12.15 requesting my service be canceled. After many attempts of trying to get me to move my service or transfer service to someone else, which I kept declining, I was warned that I would need to return all equipment within 30 days or I would be charged for it. I promised to return everything as soon as I received the prepaid kit box, which I promptly did.

Service was to be cancelled on June 15, 2015 per my conversation with two different representatives on June 12. And, last night, June 13th, we had very few channels and our recorded shows were gone. I know it is only 2 days, but I think it is a very poor business practice...especially since we have been loyal customers to DISH. We had many opportunities to switch to DIRECT and were considering picking up DISH at some point after getting settled into our new home. Now there is NO WAY we will go back to DISH and we will definitely be sharing our story with friends, co-workers and family members. What a shame...for 2 days of service! Really?!

Wife & I were very satisfied with svc provided for several years previously by Dish Network. We then moved and set up an appointment to reinstall svc at new address. The technician, who was a contractor using his own pickup with no signs, arrived and immediately had an issue with our request. Roof already had Direct TV antenna mounted and an additional mount was located at other end of roof. We asked that he use the existing mounts or place the new one where the old ones were. The technician said he could not use the established mounts as they were different than the Dish ones. I admit we spent 45 minutes of his time deciding the best location and mounting but we finally negotiated a compromise with him and his supervisor and gave him the "go-ahead." We agreed to take down the Direct TV antenna and have him place a new Dish mount next to the old one.

I just had a terrible experience with Dish TV. I plugged my video camera into the USB slot on the Dish Network box. I followed the directions given to me on the screen as to how to view my videos on the TV going through their system. Their instructions told me that in order for me to be able to view the videos in my camera that my camera would have to be reprogrammed and that I would lose the DATA STORED; as in pictures I took and videos I took. However, this reprogramming totally wiped out my ENTIRE CAMERA rendering it useless and no longer functional. I can no longer take a picture nor a video with it.

Here are the events that have taken place that have led to our decision to terminate services with this deceitful company. On 03/03/2015 we placed a call to either terminate service or, if we were able to secure a good deal, add a room. Upon our initial contact my husband, **, was told our early termination fee would be $700-and-something and he ended up not doing anything at all. Once he told me this, I told him I believed this was incorrect info and logged in to our online account; which confirmed my suspicion. We proceeded to call back and, this time, we spoke to a supervisor (I only wish we knew to get Operator IDs at this point), she was extremely nice! She was on speakerphone so we could both be apart of the process and conversation.

I lost my partner to an accident and am forced to sell my house and cancel service. I accept that I have to pay over $400 to do this but think it is a rip off. But what really was so unbelievable was how they would not complete the transaction without continuing to try to get me to transfer service, over and over again, making their canned speeches while I am trying to deal with a very difficult time. I had to ask them to just charge me and send the return boxes about 20 times. All they care about is trying to keep a sale. I will never interact with this company again.

Why does DISH offer something that they don't understand! THE INTERNET!!! I have been in a useless contract for 2 years, I mean the usage I get is useless, I pay $65 a month on the 6th of the month that's when it due. Well by then I have to wait until the 19th to get the gb I pay for then they are used up in a matter of days. No way on this planet is that suppose to be fair!!!

I subscribed to Dish Network over 2 yrs because of the 2-yr contract. I finally cancelled my subscription because they raised my internet price close to $80/mo. I called to see if they have any new promotion or reduce my monthly rate. They offered no promotion for current customers. I decided to cancel and they were supposed to prorate my payment but said I had to wait until after they received their equipment back. I waited and did not hear from them so decided to call them after 3 mos. The rep told me that I have a $43.49 credit on the account but after they subtract the shipping fees, there's only $24.57 left.

I was unhappy that they were not broadcasting all of the Atlanta Braves baseball games here in Atlanta. After a number of phone calls, they continued to tell me it was not their fault, the games were "BLACKED OUT." I did some research and found the games they were not broadcasting were owned by Fox and dish refused to pay for those rights.

My mother was taken advantage of by DISH. She was unhappy with the constantly increasing rates from a competitor, so when the third door-to-door salesperson came by pushing DISH and making promises, she listened. She listened and asked questions for over two hours. She was asked what channels she wanted, and gave him the list of must-haves, including the requirement to be able to watch ROOT Sports for her Astros games. Of course he promised that for a better price than Direct, she would get all her must-have's and more. She was told if she wasn't happy, she could just go back to Direct. So, first day after install, she noticed she couldn't find anything but junk on DISH. Worse than that, NO Astros games. We tried to figure it out for 5 days. Today - less than a week since install - she called frustrated and said she just wanted to go back to Direct since she wasn't delivered what was agreed and promised.

For the last 4-5 months, the stations FOX Network and FX goes in and out with the sound constantly. Does not happen on other channels. Guess which stations I consistently watch? Tonight I viewed half a movie (Flight) on FX. I pay $60 a month for this? Very poor service, pieces of crap for equip. and non-existent customer service. Contract runs for next 5 months then goodbye DISH.

I connected to Dish in August 2013. I was unhappy with the continual increases in rate and I phoned several times about this. In March, 2015, I decided to switch to Charter cable. I phoned Dish to see how much the termination fee would be and I was told that there would not be any fees. Charter was offering to lay the fees but I told them that Dish said there was not a fee. In April, I phoned to cancel Dish and this time they tell me I still have a contract so I would owe a ridiculous amount of money and I would be charged for the boxes to return their equipment. I argued with the gal since I had been told earlier that I would not have a termination fee. Finally, the gal told me they would send the boxes for which I would have to pay but the termination fee was waived.

After having a sale rep come to our front door and tell us that we can lower our cable bill by $120.00 we signed up with DISH. The tech installed the equipment the next day (Friday). He wasn't gone but 5 minutes and we realized that our landline phone was not working along with no internet service. Also a TV was not working after he left. We called the sales rep and told him about our issues. We were told that a tech would be back to fix the problems. Saturday, Sunday no word, Monday afternoon I finally called and we were told that it will take two days to get an appointment for a tech to come and another two days for the actual visit.

I called DISH Network to get temporary service for a home I was working on and getting ready to sell. I explained to the young man in Sales that I wasn't sure if I'd be there a month or 6 months, depending on how long it took to sell my home. He assured me I "didn't need a contract like DirecTV." They came and installed the DISH equipment and a friend of mine was there while they did it. When I sold the home I called DISH to let them know I was leaving and they informed me I owed them $480.00 for early cancellation of service. I have been fighting with them ever since. I will probably have to pay the fee for early cancellation because they are making it impossible not to. DO NOT GET DISH NETWORK. IT'S TERRIBLE TV TO WATCH, AND CUSTOMER SERVICE STINKS...THEY ARE NOT TRUTHFUL IN THEIR SALES!!!

I have a vacation home with Dish and my personal residence with Dish. Both excellent standing. Always paid on time. Was a good faithful customer. My personal Dish I had for about 10 years and vacation home about 2 1/2 years. I decided to cancel my vacation home one. This year has been tough and decided why pay for something I'm not using. We they told me “What can we do to keep you?” After a couple of different offers I told them “No, just cancel.” Well gee their attitude sure changed quickly. Because you have it in pause that doesn't count towards your two year contract. Now I'm left with 170.00 to just cancel them.

I have DISH network and have a busy life so I record the NASCAR pre-race, race and post-race. I record all the major race series and watch them later that day. Last few years -- no problems. This Year --- every race is a nightmare. District Judge Dolly M. Gee sided with Dish on almost all of Fox's copyright claims, while backing Fox on its claims for breach of contract. At issue were four features that Dish Network offers its customers. It appears FOX is making it difficult for DISH CUSTOMERS, despite the court ruling.

Well, I get credit check and she gets back on and tells me there is an outstanding bill with someone that matches a piece of my info. Ex she gave is could be a relative that did not pay bill or someone that lived at address before me. But she tells me it is not me so I ask if it is something I can just take care of so I can get service, she tells me no because it is not me. What a joke this place is and I'm glad that their way of doing business came out so quick before I did get into contract with them. I would not recommend anyone get DISH. I have read hundreds of reviews about them now and not one of is good. Thank you for your time.

I signed up with Dish Network for the regular contract period during that time I got married. My spouse had Dish as well. We called the Network to see if they would combine our service, they would not. We got transferred four times, with no resolution. My husband cancelled his service, I placed mine on hold. During the hold period, they kept charging me. I spent HOURS on the phone with them to get this resolved. I finally paid the charges that I did NOT incur and paid a cancellation fee. They still sent me another bill after all of this occurred. I finally got a specialist from the United States, she was great. She told me that they have call centers all over the world including Mexico, India, etc. Finally I got this resolved... I will never, ever use this company again.

I was a DISH Customer for over 4 years, no contract. During those years, service was reduced for 1 month at my request. I did not have any service disconnects. I moved in December of 2014, requested the DISH service be installed at my new address. When the installer arrived, he told me my old receiver wouldn't work, that I would need a new receiver. I owned my old receiver. He told me there were no replacement receivers available, that I could purchase nor would I be given any credits for my old receiver. I had to upgrade to the new receiver. Before he installed the receiver, I had to talk to a customer service rep and tell them I was approving the installation of the new, upgraded receiver. The rep also confirmed I would now have to pay extra monthly.

Dish network allowed some scammers hack my account and order dishes and programs without my knowledge. I called Dish network several times, changed my login info and pin number and again the scammer hacked it and changed it. This happened several times and I believe all these are someone from inside Dish network. Last few times I called the customer service, they didn't even discuss my account problems with me because the pin number I have is not the one they have - the scammer changed it. All these went for several months while my account is being charged hundreds of dollars each month. Finally they disconnected the service and I end up with a bill for over $700. While I tried to resolve this issue with Dish network, few weeks later I received a phone call from a bill collector for these charges. At this point I had no other choice but pay the huge bill because I don't want to ruin my credit.

For the last three months my Dish bill has gone up. I argue with the people on Dish end. They assure me my bill is back down to what it was suppose to be that we agreed on and then I get another bill for much more and have to argue with them all over again. I paid my bill last week, on May 28th the full amount of 120.00 and now on 6/04/15 I get another bill from them that my bill is 150.00. I went thru 4 people on the phone, the 'supervisor' ** hung up on me. Then I get on the computer and get another girl who seems to be carrying on several different conversations at once.

I purchased a portable "Tailgater" satellite dish and receiver by "Dish Network" today from a local Camping World dealer. After installing the dish it failed the 'switch' tests so I pack it up to take it back. While packing it I find a Quick Reference guide with someone's notes written all over it. I also read that 50' of RG6 cable was included but my dish had none. I assumed the dish was either a defective unit that got back into the store stock or a remanufactured unit put in the wrong box. I take it back and they gladly replace with another unit. The pleasant young lady even went so far as to go into their warehouse to retrieve one that could not have been tampered with. I return to the RV and make the connections and all goes well until I call Dish to activate the receiver.

I just moved to Florida from New York and having the worst experience dealing with Cable companies. They do not have service in my area or they are charging me ridiculous setup fees. I placed an order with Dish. I like what they had to offer with their Italian package. They advertise free installation and setup but when you call them it is a different story. You have to qualified for it by checking your credit and if your credit score is not over 800 you pay fees to install that ends being more than your cable is once a month. They also offer all this free channels and other services for three months and if you do not cancel them before the 3 months is up you will be charged.

They offered me 12,500 Southwest Airline miles and told me that I could use an XBox as a receiver. Both are completely and totally untrue. They won't honor the airline miles offer and an XBox cannot be used as a receiver. Both "in your face" flagrant lies followed by this fact: Once you sign up, there is no review period - you are in a contract with no review or trial period for two years. Don't mess with these folks. They have made it very clear that "that's how they roll - tough luck, fool!"

I ordered service from ** with the prices guaranteed until transfer to internet dept ** where prices changed. Would not provide internet service, had to deal with second party. Decided to cancel, talked to 5 different people 110 minutes later I hope the account was canceled. Transparency & honesty doesn't seem to be with this business.

We cancelled DirecTV because we didn't get what we were promised and the customer service people were rude and the one didn't care if we cancelled or not. Now with DISH after we had it installed, I have had nothing but trouble with the computer. I have to unplug it everyday and plug it back in for it to work and I never had to do that before. I had to reboot once in a great, great, great while but not everyday.

The company overcharged my bill. I have had the service for less than 45 days and my bills equaled over $400. When I first called the company, the service rep seemed hesitant to help me. I said that I wanted to speak with her supervisor. The supervisor was helpful and refunded some of my money. My concern is their dishonest practices in getting a customer to sign a 2 year contract when they don't hold up to their side of the contract. They make promises and don't keep them. I would like to find a way out of my contract without paying the $200 disconnection fee. Is that even legal?

I've been with Dish Network since January 2012. Up until this year, I have been somewhat satisfied with Dish. I came to realization that Dish doesn't have my best interest. They are out to make a buck claiming they have the best service. Right!!! They don't. I'm getting fast internet, phone and cable with DVR for less than what they're charging me. I called to cancel my services and they tell go on to tell me just downgrade to a cheaper package. I told them to just do what I asked them to. It's been about 10-15 days since I cancelled and have yet to receive any boxes to return their items. I saw in recent post that the customer was charged restocking fee. Well all I will say about any fees they want to charge, they can go ahead and do so, I'll just have it removed from my credit. I paid them enough in fees already. Especially since I'm not in a contract anymore.

We experienced problems with our receiver in May 2015. After attempts were made over the phone, a service technician was sent to our home on a Sunday night. The technician changed our satellite dish, then came in and changed our receiver. We still did not have reception, so he rewired from the dish to our home, we then had reception. When the bill was received, Dish Network charged us for an HD Receiver for a partial month and a full month. We did not ask to be upgraded to HD. We do not have an HD TV, so why would we want an HD receiver.

I originally switched to satellite due to poor service with cable. At first, DISH Network proved me right. No matter what weather or circumstances, I never lost service for more than a few minutes on rare occasions. Kudos to the days that no longer exist. As of May 2015, DISH claims we must update the boxes or lose service. Since the update, I lose service almost everyday between the hours of 1-4. Typically in and out and in and out. This NEVER AND I MEAN NEVER, happened before. In addition, the evening programs now go out for long periods of time. I'm not sure what money-making scheme took place in this "update" but I do know I'm very close to changing. Shame on you, DISH Network.

I called into the customer support line and tried to cancel some services on my bill that I did not know what they were. I found out that I had an "additional" receiver in my home. I was asked to differentiate between receivers. I gave them one of the receivers but that did not seem to alleviate the problem. I had to find the other receiver that I had no idea was even in my home. I asked for a technician to come out and sort things out since I had been paying for a "protection plan" and was told one could not be sent to determine which receiver was connected to which Joey. I asked for a supervisor and was connected to ** (ID: **) and was told the same thing. I will be leaving DISH for DirecTV. This coupled with the Fox News fiasco has me pining for a company that wants my business.

One year ago, I called to set up Dish and explained that I would be moving in one year. Unknown to me, when the installer came and had me sign for the installation, I signed a 2 year contract. Now they have raised the rates to more than 30% and I'm stuck in this contract for another 11 months. Bad business practices!!!

When we first signed up with Dish, apparently there was no option to get a package that wasn't a lie. I asked the CSR for a package that wouldn't go up. She said that's what I was getting. But one year later, today, it went up $30. She tried to offer me many "free" channels, but I asked her which ones would "kick-in" later, and I told her I want a package and a price I can get used to paying, and not have it go up. She lied blatantly. Now, in order to leave Dish, I'd owe them $200 plus dollars. We have two boxes, and I'm going to get rid of mine, and keep my father's at a very reduced service.

be. I asked what I would need to do to cancel the service at that time they wanted $391.

Unlike cable, phone and FiOS installers, DISH installers were not welcome in my apartment buildings because they did poor job, they destroyed Landlord's property, they never removed the old dish, and they installed the dish where-ever they want to. I have a six-unit apartment building with flat roof. There are 10 dishes. Two on chimney brick wall. One dish fell on roof floor and pulled two pieces of bricks out of the chimney. Chimney leaks, dish on the 40' tall roof is a great danger if it falls.

An account was set up in my elderly mother's name for my disabled brother who unexpectedly passed away. DISH refused to wave the fee and charged my mother $440 after telling me that we would either have to pay the fee or find someone to take over the account! Talk about a bunch of rip off artists. They then proceeded to charge $10 per box for "restocking fee". I will never work with them again and I will tell everyone I know what a bunch of jerks they are!

I have requested over five times verbal and in writing that my Hopper has not worked since it was installed. Though I keep getting the monthly charge I have never been able to use it. I have written customer contacted supervisors etc. I plan to leave DISH when my contract ends in August. However, I have been paying for 2 years for something I cannot use. I believe I should be refunded.

DISH sold me on an internet and television bundle. I had problems with the remotes. Channels would skip and go to other channels without anyone touching the remote. I kept losing data on my internet and had to buy extra on more than one occasion until I found out they were selling me data and not applying it to my account. Then upon having the services removed with 3 months remaining they charged me to take out my service and charged me $30 a month for television. $17.50 for internet for the 3 months left even though there was a breach of contract on their part. Was told I would receive boxes to mail in equipment or be charge monthly for not returning the equipment. Come to find out after not receiving any boxes that they never had removed services and was continuing to charge me monthly. Do not I repeat do not go with any DISH products or you will be sorry I can assure you of that. They will lie to you!

I went to cancel my DISH account today, and found out that I was going to be charged $70 for an early cancellation fee even though I have had the account for 30 months. But because I added a TV my contract was extended another 24 months without anyone telling me. When I complained they sent my call to "The Office of the President." That was the biggest scam of all. A very polite woman came on to tell me that there was no way in hell that the early termination fee was going to be waived, because they have my signature on a piece of paper from the install of the additional box. And then she kindly informed me that there will be a $10 charge per returned box. It's a shame. I love everything about DISH, but their customer service. I will never be doing business again with them.

We called to discontinue our service with DISH due to poor reception and constantly losing signal. We were told we would have to pay $220.00 early deactivation. After it was all said and done the representative said all we would have to pay would be $3.57 due to payments already made and no more money could be deducted from our checking account since our service was discontinued and we would receive a bill in the mail. After seeing the bill it was totally different than what we were told. I called customer service and after talking to 3 representatives they took $25.00 off the bill and said the money would be taken out of our checking account. This was our 2nd and last time to ever do business with DISH Network and I highly recommend using another carrier.

My acct was debited 360$ that caused me to have a overdraft. They say I authorized it, even using it to see if I qualified for the discounts. I was told it was not be deducted, and it was. The representative told me it would be credited back to my acct, yes to DISH Network, but not my debit card is what I found out. Had the same problem with DirecTV. I disputed this with an affidavit and still no results of getting my money back.

Customer service people were TRYING to be helpful. Patient, kind, clear. They were just doing their jobs. BUT, DISH is so HORRIBLE that their hands were tied. Months of frustration... I won't go into it. Just Don't Sign Up! I terminated contract early, and so they couldn't take $$ from my acct, terminated my credit card used in the initial contract transaction.

Every month they want to raise my bill. I have been when DISH Network for 6 years. I recently went without cable and they still were charging me for the full month. I call again to needed help been the remote I have won't program. She tell me "Oh we will send it to you in the mail." "Ok really because I have one that is perfectly fine I just can't get it to work. Will you please send someone out to help me?" I have tried to program it as well as my husband. Can't wait until I can go with a better company that care about their customers instead of just taking my money!!!

Please do not get DISH. This was by far one of the worst decisions of my life. They trap you in a contract that you will end up having to pay almost 500 dollars if you want to cancel the service for any reason. If you call customer service to try and cancel they will try to keep you in the contract and tell you there is nothing they can do for you. They will charge your account no matter what you do and will not refund you your money. The technician that comes out does not give you a chance to read the contract to see what it says. This is no way out of it no matter what you do. You are stuck with them for 2 years or you will have to pay this insane amount of money. They are the worst!!! Please save yourself the hassle.

taken out of her account. My question is what is this for & who ok it? Answer soon.

My mother in law is a 75 year old woman who needed to move from her home to a neighboring state. The Dish people came in to hook it up but got no signal. They put her account on hold for 2 years. They then sent her remaining year of said contract to collections. Not wanting to hurt her credit she paid $311.00 for NO SERVICE for the last 2 years. They are still calling her wanting more money.

I've had Dish for a year and a half, and I saw advertised on dish.com (their "official website"), that America's top 200 (which is what I have) was normally $44.99. I pay $74.99. I called Dish and they wouldn't give me the advertised price on their website of $44.99, which I knew they wouldn't, but that website now says, "This webpage is not available". Hmm, BUSTED!

Issue resolved. I am charging my tenants for damage caused by DISH network. This should prevent them from using DISH network.

My husband and I used Dish services because our last home was not in the area where Comcast serves. We started our contract in Jan of 2013 knowing that it was a two year contract and we were willing to deal with that. We moved to another house and transferred our satellite along with us. A few months later we upgraded to HD and was NOT told that that this was starting our two year contract over; otherwise we would have chosen to pass on it. We have the contract from the first installment but never received one when we did the upgrade. So when our two year contract was up in Jan of 2015 we called to cancel our service because Comcast was available to our home. They then informed us that our contract was not up and there was a fee of $200 something dollars to cancel. My husband talked with multiple people just going up the chain of managers and they refused to honor our first contract.

Called Dish today only to get info on services and what they have to offer. The rep begin to answer my questions indirectly. I specifically explain that I wasn't buying any services today, I just want info. The rep stated in order to give me quotes she will have to run my credit and I was thinking really. Anyway she proceeded after all that she states I'm approved and only have to pay $63. I said "Ma'am I'm not getting service today. Again I'm only calling about what you have to offer." She was very very very rude. After all that then she tells me if I didn't get the services today when I call back they would have to run my credit again. On top of that saying to me on numerous occasion "What's the problem? You don't have the money?" Which was not the issue. I still would like to speak with someone in authority that was not good customer service, and I only told a small portion of that conversation.

They have lied to me and basically called me a liar. I called Dish on Feb the 6th around 4 to 5 pm ask them if they would work with me because I was moving and it will take me 2 to 3 months to get straighten out. They said yes they would. Then they sent a box to send the equipment back then took 430 dollars out of my account without permission. They basically called me a liar stating I DID not put my account on pause and they told my daughter the same thing. And now I'M calling a attorney back Thursday morning because they have me evicted from my home from taking that money out of my account. And I will tell everyone not to mess with Dish network ever that they will lie, take money from your account without permission and put you in a bad situation.

The short and sweet of it: Got Dish Internet a couple years ago. Noticed last summer into fall that bandwidth was less than 10% of advertised speed from around noon until about 1 or 2 in the morning. Complained and complained and complained. It took countless calls and 3 visits from field techs until a field manager (to whom I will be eternally grateful for honesty and candor) told me that "Dish is just overselling it's ability to provide the service is why it's so slow". I called "foul!" and was then directed by complaint department to fine print in contract that states they don't guarantee any speed at all. $100 a month for the highest tier of internet service for this.

I had a Dish Receiver installed recently and while the installer was here he sold me a Polk sound bar and sub woofer with the explicit understanding that I could return it without a hassle if I decided I did not like the system in the near future. He lied and said the return would be easy with no problems. When he gave me the system it did not come with any boxes as he carried the system in a padded sleeve. When I decided to return the system two days later I was told by Dish that the boxes were not available and that I had to make my own boxes.

I am in a bad situation right now. I'm going through a painful divorce. Money is tight and my nerves are shot. I spoke with a salesman about DISH. He asked me what my must-have channels were. I told him MeTv is a must-have along with Hallmark, SYFY, HGTV and BBC. He told me he had the perfect package for me. He said it would give me all my must-have's and more. I signed up. My install was 2 days ago. I did not get the channels I wanted. The only ones I received were HGTV and SYFY. They don't even have MeTV to offer in any package.

We moved and called DISH to cancel our service. They give us this high pressure pitch to continue to leave our account open, continue paying them $5-10/ month and then resume service with them after we moved. After saying "no" at least 3 times, they said I'd have to ship them back their equipment (which was obsolete). In shipping equipment they would mail to us within a certain time frame. They also said that if we didn't we would be charged $130. No shipping equipment came and after we had already moved we get a notice from a collection agency threatening legal action if we don't pay them $130.

Back in January 2015 I was having some issues with my DISH receiver. So I called DISH Tech to resolve the problem and come to find out they didn't know the problem on why my receiver not contacting to the satellite. Later on the day I figure the problem. I just had to press the swap button on my remote and boom it's on. So the DISH Tech says "Will send you a new receiver just to be on the safe side." A month goes by and no receiver. So I figure they didn't need to send me one because my old one still works. Until May 15 2015 I notice my bill was over $600, so I called and see why so high. When talking to the DISH customer service rep they stated that they are charging me the old receiver because I haven't sent it in. So I explain to them I never sent it in because I never received the new one to replace the old one.

I was sold how much better Dish Network was but I recorded three movies. One had poor quality. The other movie only played half before delayed. The last movie won't let me fast forward so I have to watch ads. Very disappointed especially since I was told it was so much more superior.

Signed up for service, account hit for 460.65$, when I asked why, I was told sub-par credit and had to purchase equipment. Never checked before I signed and took money without warning. Cancelled and they asked for equipment to be returned, complied and got no refund - just a bill for 420$. Called and was told that I was only charged 10$ a month for early cancellation. Lying, thieving **. Hope they all have great personal tragedies in their family and life!! Lying, thieving, scumbags!!!

I signed up for DISH July 1, 2013 and got their so-called triple play. On July 1, 2014 I cancelled the service for a few reasons. One was the outages all the time and secondly our cable company offered to pay up to $500 in early termination fees. I contacted DISH several times regarding the bill. I asked for the total bill and received a bill for $260. I called them up and asked them if this bill was for everything -- phone, internet and television -- and was told, "Yes."

In my opinion Dish customer service lies just to sell the service. Their inter-communication is almost non-existent and what little there is is not accurate. Very unprofessional.

Have been a customer with Dish Network many years. Decided to disconnect my service, they charging me a restocking fee of 11.50 for sending THEIR equipment back to them. Not shipping, but restocking. It's their equipment, used their service I paid for, for over 10 years leased THEIR equipment not mine, was never purchased and then they charge a RESTOCKING fee! I paid it, but shouldn't have. If you want your equipment back why should I have to pay you to take it back?! RIDICULOUS & very disappointed in Dish network. They were a good company with good TV service for the most part, but I think charging a fee to send back equipment they OWN is a little ridiculous. Think if they want it back they should send the required boxes, pay the shipping (they do) and NOT CHARGE A RESTOCKING FEE. They want the equipment back so why should I pay a restocking fee?! Disappointed in Dish!

DISH has the absolute WORST customer service ever! I had to cancel my service with them because they were going to make me wait 6 weeks at new house with NO service because they are short handed and could not get a technician to new address for at least 6 weeks. As far as I'm concerned, THEY BROKE the contract... NOT ME... but, they still charged my account for the $260 cancellation fee. I tried disputing the fee and keep getting transferred from one "non-English" speaking rep to another and keep getting the same story that they did not break the contract because service is available at the new address and me having to wait 6 weeks with no service is not a violation of the contract.... That may be so, but that is not acceptable to me.

We have used DISH network for several years now - no problems until this year (2015). We used to receive channel 419 for ALL available programming (want to watch Bay Area sports events, especially SF Giants), but now whenever any Bay Area game goes "live" the broadcast is blocked. We even added a "special sports package" because DISH claimed we had to add that package (never had to before) in order to receive those sporting events. It didn't work, at all! We pay over $200/month for our DISH programming and it is absurd that we cannot receive channel broadcasts for a channel we are specifically paying for! DISH does not allow for resolution to THEIR problem, all they do is redirect us to sales staff who try to upsell us to an even more expensive package - which I am fairly certain would still fail - and even if it DID succeed in broadcasting that ONE channel, the price would be prohibitive. Beware consumers!

I called to reschedule my installation only. They would not just reschedule they said they had to redo my contract. I told them I did not want a new contract but they said I had to, so I told them the only way I would do a new contract is if EVERYTHING stayed exactly the same. I was assured it would be exactly the same. Come to find out it was not the same and when I went to the manager he said EVERYTHING only meant what they determined was EVERYTHING. I kept going up the chain and everyone said the same thing EVERYTHING did not really mean EVERYTHING, so I got screwed out of $300. Their top guy even told me he did not know why they had to write a new contract. I believe it was to get the person I talked to a commission.

First got service, couldn't get most HD channels. After a month of being told the HDMI jumper was bad and I needed to go buy a new one myself, I finally got ugly enough to get a service tech out here. He found a bad box. No compensation for a month of half channels. Now I can't get the premium channels I am due for my first 3 months. The guide doesn't list any premium or music channels. They simply aren't there. When I call and complain, they answer by emailing me a copy of my contract. Wish some branch of the government would act on this or Dish would go bankrupt. I'd love to go back to DirecTV.

I cancelled DISH Network last November. I returned all of the required items excluding one outdated obsolete receiver. I had contacted a DISH representative who said...don't worry...just send us the one receiver. I sent them the receiver...the 2 remote controls...and I had someone climb onto my roof to get the satellite dish back to them. Now...6 months later...I get a call that they want the obsolete receiver back or I will be billed $199.99. I am ABSOLUTELY FURIOUS at this fraudulent company. Of course I don't have that stupid receiver anymore...or their box. They know this and they are holding me responsible and threatening to charge me this obscene charge after 6 months. Shame on DISH.

I had Dish Network connected an HDMI joiner along with a blu-ray player and from there to an Epson HD projector. One day, nothing worked. After a lot of troubleshooting, I finally found that the HDMI joiner was dead AND the Dish box HDMI port was dead. I could still connect the Dish box to an old TV via RCA cables. I had Dish replace the box but I didn't get another HDMI joiner. I only had one HDMI port on the projector, so I would then swap the cable between the Dish box and the blu-ray player depending on what I was watching.

200 channels and nothing to watch, and the bill kept creeping up. Up late watching a news channel and there was an ad promoting one of Dish's ** channels, which offends me. We were already not watching much other than network and our equipment needed upgrading, so we decided to cancel rather than deal with an installer in our home. We were sweet-talked into staying for nearly half the rate (why weren't we paying that right along?). The installer had wet feet and was rude about removing his shoes.

Dish was installed on 05/02/15 at my house. On that following Monday 05/04/15 I check my bank account and was charged for Smart Sound (a sound bar) $349.00. This was taken out of my account without my permission. When I called into Dish I was told the technician installed this. I told them I did not have a sound bar and wanted this charge refunded back into my account. I was given the run around by several people. It was even suggested to me that they would refund 200.00 leaving me with the 149.00 balance (for something I never received???).

Upon signing up with Dish, I was given a 30 day (prepaid) trial basis with Dish, before entering a contract with them. Unsatisfied with headache after headache, I cancelled at 3 weeks in. Now I'm being hit with an early termination fee, plus, they are now denying any such grace periods, nor are they willing to review my recorded phone call to confirm the incident. Very rude, and unprofessional. So sad...

DISH SUCKS!!!! They only had a certain number of channels that were truly HD. Their excuse was "those channels don't come in HD to begin with so we can't make them HD"... even though I had an HD receiver. What a lame ass excuse! As soon as I switched to Charter ALL of my channels were HD!!! They also kept raising my prices and said they have no way to lower it... but as soon as I called to cancel they told me they could lower my bill by $20 a month for 10 months. When I said no to that they said $40 lower a month for 12 months..... WHERE WERE THESE OFFERS WHEN I ASKED FOR THEM!? Screw you DISH! Never coming back!

I thought their ad sounded good so I tried it. After the installer left I was checking out the channels and found that I didn't have any local channels or ABC, NBC or CBS so I cancelled the service after 1 hour service. I knew I would be penalized, but $739.82 charged to my credit card that's not right. They first told me they refunded some of my money. I asked when could I expect it on my card. Then they told me they could not refund because my account balance was 0. Very bad business.

I will NEVER trust DISH TV again. Started service in February & told early termination of 2 year contract would cost $10 for any remaining months. Upon an unexpected move, I cancelled -- charge is now $20 a month. Rep ** said to give him 72 hours to investigate my dispute. 10 days later, I've heard nothing and cannot reach anyone. I was "played" all the way. Disappointed... Wish I had checked your site first.

After the "free" services, I ended up paying about $400 for one month and the rest of the time, since I cannot pay two bills per month, my service is disconnected. The cycle is: On the 1st of the month, I pay so I can have service until the 23rd. Then, it's disconnected again. It's reconnected on the 1st. The reconnection fees are killing me! Last month I was told the date is the 21st; this month it is back to the 23rd. Despite efforts to contact someone who is not a customer service agent, I have not received any reply except being told there was a large amount of e-mail that needed to be addressed. That was back in November - 7 months ago! I also do not receive any contact after leaving messages with the customer feedback survey.

This is the worst company EVER! They lied to us from the get go! We were told we would get a 25 gift card for signing up with Dish. They want to charge us 95 for a service charge! Charter never did that in the 8 years I had service! Hell, my bill's 97!

DO NOT contract with those thieves. Every word that comes out of their mouth is a lie. I did not get any of the offers they promised. They have been overcharging me left & right since the day I signed up with them. I already have an account in NJ and just opened an extension in FL. They want to charge me $480 termination fee anyway. They promised $50 visa card.... till this day, I still did not receive them. Their contract is 2 years. The discounted price is only for one year then you get hit with an extra $40 per month - They are the WORST!!! You should get zap for a one-time fee of $349.00 with NO ongoing monthly fees ever. You get 700 channels for life.

I gave authorization for my old roommate to make minor changes to programming when I got married and moved out. He called and asked to have a cable box placed into his bedroom. Dish changed the terms of service placing "Me" under a "New 2 Year Contract". When the old roommate could not make the payment the service was disconnected. I then was charged an early termination fee of 320.00 on a credit card they first, should have had no record of, and 2nd definitely had authorization to charge.

Dish Network did not inform me of data limits until I ran out of data. They then told me I could buy more data at the rate of $10 per gig. That only lasted less than one day. In past months my data ran out about one week before rollover, but this month I ran out after only 7 days. There was no different activity than before. They informed me that they had no way to tell where the data was used and I was just out of luck. Upon asking for a supervisor I was given 2 free gigs of data which lasted a day and a half. No way to find out where and why. I'm so angry with them and disgusted I had to reach out and tell.

One of the most outrageous television company's out there! Customer service is horrible, waiting to speak to a manager over an hour and still no answer. No TV for three months and no tech sent. Representatives in the president's office can't help. Try to scare you with commitment fees to stay with them. I've called literally over 16 times in the past 3 weeks, leaving out how many times I've called since February, to have my service fixed! I've had no service since February and no has been able to fix my service, neither was anyone ever sent to help! They have been automatically withdrawing funds for the service but never followed up or actually fixed my problem.

Let me tell you a sad tell that started on September 2014… I was with Comcast and paying a very large amount for a bundled package until a little guy that was representing DISH TV came to my house. He tells me how he can save me large amounts of money if I switch to DISH TV and sign a two year contract. He tells me that DISH TV has great bundles that do phone, internet, and TV just like Comcast but better because they do not charge as much. Tells me how my bill will stay below $120.00 a month for the term of the two year contract.

Over 10 years customer, upgraded to "free hopper" if renew contract for 2 years. Okay, it added $12.00 a month to bill, not free. In the past 12 months my basic cable bill has increased from $32 to $59.99 a month without program changes by me. Twelve months ago my total bill was $49; today it is $80 and increasing again in 6 months. Hidden contract clause allows them to change programming, prices, and basically anything they want during contract period and charge cancellation fee of contract. So angry, what happened to Dish of 10 years ago where customer loyalty was valued and customer service a priority?

Everyone who has had a problem with Dish’s internet paying loads of money for an allowance that once you go over, Dish throttles your service causing it to go down to dial up speed. PLEASE PUT IN A CLASS ACTION SUIT!!! Dish "Guaranteed Service" is so Guaranteed.

We decided to discontinue our Dish service and go with CenturyLink to save money. My husband called to cancel our service, and the general attitude was, "well you've been a customer for so long...but oh well...and we'll need you to climb up on your roof and get the LNBF off the Dish." They really should mention BEFORE people sign up for service that this will be a required part of service cancellation. Had we known this, we NEVER would have signed up for Dish Network in the first place. We have had DirecTV before, and they never had us do anything like that. Our Dish is mounted on the roof of a two story house, and this is not a safe thing to be requiring your former customers to do.

I had a service with DISH Network back in 2009. As I moved I had to cancel my service and I paid all my bills and due. However after 5 years later I received a letter from AFNI (Collection Company) stating that I owe $41.31 to DISH network. I called DISH and ask them why I never received any bill although I paid the full amount. And following day I saw AFNI reported to my credit as collection account. I was so furious and frustrated (still I'm) and I called DISH again and ask them why they reported to my credit. They apologized and promised to remove it but no luck. As keep saying it will take 6-8 weeks. I don't even owe a penny to my credit card, however I have a collection account. It is completely injustice. I surprise how this companies are playing with ppl's credit. I don't know where to ask help. Worst service and the supervisor ** is the nastiest person I have ever met.

We left Dish for another company so we would have one bill and did a buy out program. Well Dish somehow got a hold of card information and took a 107.79 payment that neither me nor my husband authorized. When I called they claimed they didn't take it. Then after switching me to a few other people stated it was early termination. When checking my account there was no such charge on the Dish site. I gave them the option to refund or I would report it as fraud... Long story short we will be reporting it as fraud and get our money back hopefully. So glad we went to another company!

Dish has awful customer service. They're ignorant, rude and know nothing about the service other than collecting your information. I'm going to DirecTV or Comcast.

I let my grandson use my debit card to have his DISH Network installed for $1. He did not keep DISH for some reason and they charged my debit acct. $440 for equipment I was first told. I am a widow and live on a limited income. This placed my acct in the negative and also cost me an additional $25. I called and they gave me information and told me if I would send the equipment back they would put it back in my acct. Had him bring me the equipment and I returned it. When I called them back they told me I would not get my money back because it was going to early termination fees. Told them that was not what they told me. They have this clause on their installment agreement which reads they can charge the qualifying card at their option. Told me he signed the contact so get the money from him.

March 23, 2015 a DISH Network tech came to my home to replace 2 soon to be outdated receivers and dish. There were problems getting certain channels and satellites before she left. She claims it was due to a switch that she needed to install but she did not have one and it would have to be ordered. Total time she was here - 4 hours. April 7, 2015 the same tech returned with the switch needed. Still didn't fix my problem. She didn't know what else to do and told me I would have to call DISH Network back and request them to come back out again. Total time she was here - 2 1/2 hours. April 8, 2015 I call DISH Network to get yet another tech to come to my home. They gave me a date of May 3, 2015 was the EARLIEST someone could get there. They didn't want to hear that I have channels I cannot watch and sometime all channels. They didn't really seem to care.

Signed up for DISH and had constant issues with my box, they resent 2. Finally someone came with a new one. And they said up to 4 rooms, I only had 3 installed. The tech said just call when I'm ready for the 4th room. I called and they want 100$ for equipment and service charge which is not what I was told and then it was free installation and was charged for that. When I spoke to customer service they didn't care. Just said it was a 3rd party charge and to call them. Why did my info get sent to a 3rd party. I didn't give permission for my credit card info sent to other company's.

I noticed money being taken from my bank account from DISH. I had not had DISH service for the past year. I called DISH and was told I accepted their terms for reactivation in March 2014. I do not recall being told my account would be reactivated and requested a audio copy of that conversation. I was told I would have to subpoena that request. I was told in March 2014 that I would receive a 12 month special rate if I reactivated my account. I was charged $335 for three months of DISH service without being hooked up to a satellite dish or receiving any channels. I recorded my conversation inquiring on the reactivation. DISH has offered to reimburse me $97. Potential DISH subscriber beware.

I have been a DISH customer for over 10 years. About 3 years age, I got the DISH Sling so that I could watch my own TV channels and my recordings anywhere whenever I was out of town. I have called and called and talked and talked and had service people out numerous times and it has never worked well and still doesn't work. The DISH technical support has never been able to help me get DISH anywhere to work right. They have told me lie after lie. I believe that the bugs were never worked out of the system when I signed up for it, and I have been paying for the service that never works right as DISH tests it and works out the bugs in it.

DISH Network came to my house and broke my $3000 TV. I called them immediately when I came home from work and noticed the damage. They asked me to pay a professional to come inspect the damage. I paid $100 for an expert to assess the damage - his expert opinion was that DISH dropped my TV. DISH Network - after asking for me to pay a professional to assess the root cause of the damage - denied the claim even though the expert indicated DISH broke the TV. Had the TV for 5 years...never moved it in 5 years...DISH comes out and immediately TV is broken (I even provided pictures of connectors ripped out of the back of the TV). Furthermore, DISH never completed the installation of their service (they stated they would come back out after the initial visit and connect the internet to the set top box... They NEVER came back, leaving 1/2 of the functionality of the system not completed).

Got a credit alert that DISH had done a "hard" check on my credit. The subscriber was from Colorado. I have never lived in Colorado or ever visited there. DISH won't give me an answer as to why this was done.

The service was horrible and so was the customer service. They will trick you into putting your account on hold for 9 months when you try and cancel and will then go on to charge your account for service even if you are not getting it or you moved from that address. I chose to pay $250 for their equipment just so they could cancel my account and never contact me again.