DISH Network Reviews

I been with DISH since 2005. Their customer service is horrible, every month my bill is higher and higher, I see charges on there I never ordered, about 3 months ago I needed my bill to fall on a certain day because of my fixed income. They told me they entered it in the system, but every month it's cut off before the date, every time I call and ask why it's still going on they tell there wasn't a order like that. Call back today for the same reason, they tell me it was put in on Jan.10. I'm getting rid of this company and going elsewhere. This company is a ripoff and a scam!!

Since moving to my current home/city I soon obtained DISH for TV and internet service. No problems with the internet but have had CONSTANT problems with the TV receiver. In the approximate 6 months of service I have had to call DISH tech support at least 15 times. They make you go through all the steps for correcting the problem (per what the tech rep reads from the manual in front of them and IF YOU CAN UNDERSTAND THE TECH REP you will have wasted a good 30 minutes to end up rebooting your receiver). It's amazing how many different tech reps DISH has who can barely speak English! But that's another story.

I signed on with Dish with a price guarantee. When my service was connected, they left off local channels, which I selected when ordering. I had to call Dish to get them to connect local channels. Because I had to call them to fix THEIR error, they said I made a change after install and the price went up. I called within one week of install when I noticed that I did not have local channels. I chose the Flex pack with local channels. My bill was correct the month after I called, then the third month, I was charged extra.

Around 01/11/2017 I wanted to get away from Directv so I tried? I thought was a better company, I was wrong once again. I thought I was signing for a seven day trial. After three days of trial I had second thoughts about the program, so I canceled, at least I thought I had canceled? I asked them to refund my $40.00 dollars to my credit card. I was told that they would not refund my money, that I did not have a seven day trial. Now I am a 87 year senior on a fixed income and can't afford to be throwing my few dollars around to a company that has a lot more cash on hand than I will ever handle. I have called them several times? They turn a deaf ear to my plight. I'm hoping that consumers have more luck than I have. Thanks for listening.

Wanted just the basic channels. Live in the country. Would have appreciated it. Apparently they only provide that to the better off in society. She barely even apologized for the inconvenience. Can't believe I even need to pay for TV but to be a country boy and told no thanks by somebody who is just looking to fill a quota, disgusting. S/b ashamed, would be if they were raised any better.

For no apparent reason (ie. no storms, no trees down, roof work), my main Dish Network receiver stopped working. I did all the normal reset steps, without results. First I had to wait 12 minutes for the call back from customer service. When they did call back the person started with all the steps I had just done, wasting another 20 minutes. She then surmised that a technician had to come to the house. I asked why I couldn't bring the box in for repair and was told there was no place to take it. When I asked why only one box didn't work of the two we owned, she said it must be a splitter on the dish.

I had been with Dish for years and a loyal customer until the box we were using failed. I was told by the first call to the technical team that I needed to pay $8 more and sign a contract to get my service back up to usage. Then when I called in to cancel the service they told me that I could magically have the service upgrade for FREE if I signed up for a year. It was simple and they promised to have someone at my house to fix it right away. Well they stood us up in one week twice, with no concern at all that we took time without pay off to wait around.

I recently found out someone opened a Dish Network account using my name and social security number and had it for 10 years! I have never had Dish Network. Not to mention I never have even been in the city where the service was provided. It only showed up because after 10 years they missed a payment. Unfortunately, I've been fighting negatives additions to my credit report that were not mine, for years. When I contacted Dish Network to report the fraud, they wouldn't give me any information on the account, nor remove it from my credit report. Their reason was it could be fraud (you think? That's why I'm calling you!)

These people are now charging me $10 monthly for local channels which I get over the air for free. Their programming is redundant/repetitive and little, if nothing, is relatively new. I am tired of calling them to discuss options. They are using old programming and charging a hefty price to promote products through advertising and commercials. This is a company the Government should thoroughly investigate. I have about 8 months remaining on a 2-year contract and I'm done for good.

Just to let everyone know DISH will not tell you there is a charge for a permanent pole of $98. What they do is they put this ugly temporary pole in your yard and say they will be back in a week to put up a permanent pole. Then when they don't show up and you call. They tell you it's going to cost you $98 for a pole unless you decide you pay $8 a month for a service contract. I hate being lied to.

This company takes advantage of disabled and elderly customers! BEWARE. Dish took advantage of my aging mother who had account with them. They are the worst kind of company. Also the call centers are in foreign country and very hard to communicate your issues. I do not recommend this company. They should be in prison for the crimes they are committing on the elderly.

I have been dealing with Dish since October 2016. I was quoted one price and the monthly bill has been another. I've contacted them several times about this concern and I keep getting the same runaround. This last experience I was told that the monthly bill went up due to the channel providers went up on their price, so they increased mine. My rate was supposed to be locked in for 24 months. When I called their "office of the president" to try to resolve this, they once again told me wrong information and told me that the current price is correct. WHAT A BUNCH OF CROOKS!!! I am going to turn this over to my lawyer and let him review this for a breach of contract. I want their crap out of my house. Never again will Dish be used at my house. I have had one lie after another told to me by Dish. In my opinion, Dish is completely worthless...

Dish service is very bad. The signal is constantly lost. Netflix Pandora applications are not useful. The volume is constantly lost. In 14 months the technician has come to my house to fix my service 5 times. Still no good. Dish does not give any refund for the lack of service. It is the worst television service. I will wait for the 2 year contract to end. I will never go back with Dish. I will not recommend this service to anyone. I informed my friends about this poor service. I hope no one else puts the money on Dish.

I bundled both internet and satellite TV when I moved last year. I had been using satellite for TV for a couple of years with no problems and am now too far out in the country to get anything other than satellite for internet service. I am not a heavy user. I do not game or watch much Netflix but do work from home some. At first I thought it was just a little bit slow. Then it became more like early 90's dial-up. Unplug. Reset. Bypass router. Use off-peak. Etc, etc, etc. I called Dish for "technical support". Ran the speed check through their website and was told my speeds were fine; perfect in fact. I must need a new router.

DISH network deleted the other 10 dollar packages we had! I ordered regional action package to go along with our previously ordered Local and National Action packages that are add-ons to our Flex service. Once the regional package was added the other two packages disappeared! The service rep apparently believed that was the only package we wanted to have with our Flex service and removed the other two. But that was not what I specified in the call to customer service. Online service chat has been no help either. Do not order DISH Network! They are in the habit of removing packages once you order new ones in order to make you reorder the old ones and then pay more. The people behind the DISH Network curtains are nothing more than greedy ** who love to overcharge you for service. Not to mention their customer service and support are among the worst I've encountered, and I'm typically patient with customer service reps.

They have the WORST!!! Customers service, I speed 50 MIN trying to resolve my problem, I have been a customer for almost 5 year & never call to make a complaint & today that I call I'm still not satisfied, Just waste 50 min of my life, & when I ask to talk to the supervisor it make worst. Don't get Dish. They lie about the prices, if they said 50 that really mean 100 a month, all the Commercials in tv are not true. Very disappointed, I'm about to change after almost 5 year, in this company they don't care about a loyal customer!!!

In August of 2015 I moved into a home which I figured I would be in a short while. I was looking for tv service that would have no contract given the uncertainty of the situation. I talked with a Dish rep who gave me a low price and assured me there was no contract obligation. When they arranged installation I told them I would have my neighbor give them access to the home. He signed for what he believed to be was only the installation with only his first name KEN. They put a temporary 4 1/2 foot tall mini dish at the back edge of my pool and did not completely bury the cable. The tech told my neighbor that they would come bury the cable and permanently install the DISH. They did not ever come back and I assumed that was because I had not made a long-term commitment to service. I lived with the ridiculously placed Dish at the back of my pool and mowed around the cables.

Today I was online chat with Dish Satellite to switch from 15 years of DirecTV to them. I completely changed my mind to do so when they told me to pull down a bubble tab at the top of the page and enter into it my birthdate and Social Security #. Although she claimed it was secure and they never shared information, never would I do that in this day and age. I would rather pay them for a year of service upfront than to ever give my most sacred number to them.

So far, so good... We just had Dish installed and, other than the fact the rep that came by was touting a couple things that apparently aren't true (nothing critical, but makes me wonder how he can be a Sub-Regional Manager and not know these things) and the fact the front box was out of sync (audio; simple fix, just unplug the box and plug it back in), everything is fine so far. Good picture on both TVs. We were charged for two HDMI cables ($20 ea.), which doesn't seem too bad, since we needed them anyways.

I called DISH to get a price quote and compare to my current service which was a lot more. I explained 3 times this is what I was doing. The RUDE customer service lady, which sounded like she was Spanish speaking (Mexico?) kept trying to set up an appointment date for tomorrow! I again explained I just wanted a total price with taxes and extras per month. She then got ignorant asking if I could do math and told me to add everything up myself, two times. "You can add yes?" "You do the math, you do the math". Then she hung up on me. I will NOT be using DISH.

I've had service with Dish for 5 DAYS and it's been the worst experience I've ever had with a company. The most pathetic team of customer service representatives, you either have someone who has no clue what to do but transfer your call, someone who speaks little to no english or someone extremely rude that hates their job and provides no help whatsoever. Go to DirecTV. Save your time and money! Dish will tell you ANYTHING to get you in the door, and then rob you blind! Do your research. I sure wish I had!

Dish satellite and the Dish company are horrible. We have had Dish for two years only because it is the only service we can get. The bill keeps going up and the service goes down. We can't Skype and every few days we can't get to our email. We call the service dept and they don't have an answer and can't fix the problem. They offer to sign us up for additional service that won't help and do not need. The DVR is crap. We are supposed to be able to record two different programs at once. That is true but we have to watch one of them while recording it and it won't allow us to change channels. Internet is very slow and keeps buffering if you try to watch videos. I asked for their complaint dept and they said they don't have a phone number to make a complaint. DO NOT SIGN UP WITH DISH. You will be sorry if you do.

DISH is ABOUT to go the way of blockbuster, as they CHOOSE not to change when they SAY "we'll get the info to the ones that need it", APPARENTLY they DO NOT, as I've had THE SAME issues with this company since 1997, YES 1997. They ONLY wanna keep you as an account and customer, NEVER listen to you, EVER. No way to reach you. Mydish.com won't let me in, your phone calls are going to hang up on me every time. HOW can I accomplish things with dish, if I cannot reach you?

After patiently waiting for my two year contract with Dish Network to finally end in January of 2017 I was told that I had to pay an extra $140.00 early termination fee because when I changed addresses in August of 2015 I had received a receiver upgrade which put me on the hook for another two years. This had never been explained to me and I never would have agreed to it had I known. The "Office of the President" condescendingly explained to me that since they had my signature I was SOL. As with all of the rest of my totally unsatisfactory experiences with Dish there was no attempt at compromise, no sympathy, and no understanding. I've been around a long time and they are by far the worst company I've ever dealt with.

I agree with all of the reviews. How do they get by with this?? I cancelled my Dish tv in December, returned the equipment on the 28th, they received it on Jan 3. I received a statement with $96.54 due because they said I didn't return my stuff so I called Sunday the 22nd and was told they do have it, it was a human error and wasn't scanned in. I was transferred to billing and was promised that they would not take this out of my account and I would pay only $20.71 as my final billing. So today (24th) when I went to the bank and guess what it was taken out. I called and talked to a person called Mel. She told me that they wasn't received until the 22nd which is a lie. I told her I had my receipt from the post office. They have no clue what they are doing one lie after another. My money better be in my account by tomorrow.

I had bad experience with dish. I was contact with them price guarantee for two years. They increase the price. I was telling them to cancel my service. They said I will be fine for $150. They can change the price anytime they want but I cannot cancel the service before two years. That's **. I ask them to send the legal documents. I will take them to court if I can. Dish service is suck. I talk to office president her name is "Serena". She was arguing instead of helping. Very bad bad service from president. She should not be on this position.

Signed up on their anniversary Date, was supposed to be 2 yrs same price, never received it, and also changed after 1st yr, 100% increase. Sorry to say they are complete crooks, they also stuck a rookie tech to finish work in basement, and he tied cable so tight to Floor Joist downstairs, it gave me no room to pull of the wall. You should Get 10-20 inches so you can pull off to change inputs and such, so I pull of wall one day and it broke the HDMI cable they sold me, they gave numerous credits to fix issues, but still lied about rate. Spoke to many managers, said they would pull tape conversation and would call me back, think they ever did, complete Joke, Theeeee Biggest Liars I ever heard, true story.. Do not Get they treat all this way, I am paying cancellation fee just to get out of Jail with these CROOKS..

DISH SUCKS. After moving to a temporary location I placed my account on hold and was informed that it could stay on hold until I called and had the account reinstated. This was a lie. After 3 months Dish decided for me to reinstate the account and Dish decided not me to bill me for an account that was not being used. After noticing that they had reinstated my account for an amount more than I was paying originally I contacted them only to be told they (DISH) decided to reinstate my account and DISH decided to upgrade my package. This was a total rip off and DISH SHOULD BE ASHAMED OF THEMSELVES.

I purchased a wireless sound bar, Polk, from Dish when we moved into our home. It worked for 2 months and then stopped. I have fought with Dish for 4 months, and they refuse to replace the system. They continue to tell me to call the company to get it replaced, but they conveniently never answer the phone. Do not get tricked into buying this system. It is the worst purchase I have ever made!!!

Had an account for 2 years & closed account officially. Paid each penny, they have send me a box for sending back their DVR & they received DVR & now after couple of months I got a debt collection notice for $10.28 & when I called them to ask what was that for & they said it was for a box what they have send me to send back DVR. I have thrown that ** amount on them & now I want no one like no one to use Dish.

I've been with DISH NETWORK now for a little over 7 years and can't say enough good things about DISH. I have called their Phone Support for troubleshooting my reception many times, and various times like the middle of the night, and got nothing but excellent Support. DISH has always strived to help to troubleshoot my TV and most of the time got it back to where we received all our channels again without dispatching a Repair Agent to the house. Even if a Repair Agent was needed, we never had to wait more than 2 days for the Repair guy to arrive and fix whatever needed to be fixed. Their Customer Service is very friendly and tries to help any way they can to resolve the issue. I can only say good things about DISH NETWORK and I'm very pleased with their Service and Tech Support. Thank You Dish Network. I give you a big 5 Star.

Dish Network kept increasing my fees after 3 months and then when I tried to get rid of them after 2 years of contract and paying almost $125 per month on an average they started showing true color. Dish asked me to pay for return the box and also refused to remove dish antenna from my roof. Dish asked $150 to remove antenna but while they wanted my business it was free installation. Also because of their antenna if something happens to your roof they don't take responsibility. I am glad that I stop using the services. Now I save a lot more money.

I upgraded my equipment to the Hopper in August and was unaware that they forced a 24 month renewal at a higher $20 per month termination fee! I had just signed a new 24 month contract February 5th that reflected $10 termination fee! This is a complete scam to their customers! If I'm in a new contract why did they force me to sign another? For money! No one ever told me about the new agreement. I thought I was signing for the new equipment. The new contract was also never sent to my email address as the past 3 had been sent before. Buyer beware.

I was told by an account manager with Dish that I would incur a $200 disconnect fee for early termination. I have been a Dish customer for the last 30 Years except when we were unable to get Dish in our apartment (1 year) and when we lived in a home with too many trees to get a signal (1 1/2 years). The reason given was because it was less than two years since we had turned in an extra receiver we did not use. I find their reasoning outrageous because it seems that if they do anything out of the ordinary for you, the 2 year clock starts over.

Every single person that I encountered told me something different. Things that we did not sign up for, we were charged for and was automatically added onto our bill as hidden charges that were not disclosed upfront. Things that were said as 'free of charge' were charged on our bill. 'Free installation' was not free. We were charged for initial installation. Everybody had a different story. The customer service people on the phone were liars. We did not sign up for DVR service, yet we automatically get charged for it on our bill. We told them we didn't want it and to take it off our service and they said "it automatically comes with the receiver that they installed" and that "somebody would have to come out again and switch receivers"... which OF COURSE they would charge you AGAIN for somebody to come out and do that... to take off a service that you didn't ask for in the first place.

My (ex) husband and I signed up for Windstream several years ago in a previous address. The account was always in his name, however, I was listed as an authorized person to speak with on the account. When Windstream and Dish joined together, little did I know the problems that would occur. When I finally decided to cancel the services, I had the worst experience trying to simply cancel the services! Several angry phone calls between Windstream and Dish individually because apparently there is no such thing as 3-way calling so that I could speak to both companies at the same time about the same issue. I paid the last bill almost a year ago and was told everything was squared away and not to worry about the $71.44 bill I received a few months later. Chalk it up to a "billing" error.

It seems Dish Network is once again trying to screw up consumers once again by taking local channels away that we are paying. Will our rates go down because of this? No we are sure we'll still have to pay the same amount. Dish seems to always be raising pricing and we the consumers are paying more. We have had some nasty go arounds in the past with Dish and this will be the last straw. WE WILL BE SWITCHING TO ANOTHER PROVIDER.

I was very specific when I signed up for DISH 3 yrs ago that I wanted local channels for weather updates and local news. Even, last week I updated my package, now I find out from the local channel - NOT DISH - that we are losing our local CBS AND FOX NEWS CHANNELS. I am extremely upset about this and will be shopping for other networks to move to shortly. Stop playing these games w/ the consumer - make a deal - quit being greedy and move on...

We had our dvr replaced and the technician would not allow us to download our recordings onto a hard drive before he took the old receiver. We tried to track down the receiver but the Hub Center did not retrieve it even after multiple attempts on our part to get them to. Each time I called I was assured they were looking for the receiver and that they would call me. They failed on both these points - didn't look and never called. After several calls and 7 hours on the phone with them and several contradictory stories they told me they weren't going to do anything more for me. I asked for them to reimburse me the 9 years of dvr payments I had made since we had recordings from that far back. They offered me $120. I was insulted. They said that we didn't buy the recordings so they had no reason to offer anything to me.

DISH SUCKS. In my opinion they are liars and legal crooks. DO NOT get their service. They will screw you any way they can. If you want to cancel be prepared to get the Royal Shaft with no grease! Even the Office of The President of Dish are not honest! BEWARE!!!

Ever since I changed to the hopper 3 the service has been crap. Goes out all the time. Nothing but a black screen. I call in and they say it is because of the weather. I call **. I did not have these issues with the prior system even on the snowiest of days. I believe it is their new hopper. It's crap and they don't want to have to spend the money to replace them. So until someone steps in and sues them or slaps them with a big fine. I will be contacting an attorney to see if I can sue for breach of contract.

I have had dish for over two years, due to signing a two year contract, otherwise I would've cancelled service much sooner. Their customer service is terrible and they scam with refer a friend coupons. I was referred to them and never received my discount nor did the people who referred us. More than half of our channels didn't work and after several phone calls and countless time spent attempting to fix the situation, it only worsened. They wanted to charge me $95 to have someone come fix the problem which was we couldn't acquire signal. Now mind you we don't live in a rural area. After refusing and telling them they could just come get their equipment they agreed to send someone out at no cost.

I was a customer for 3 years on auto withdrawal. I canceled my service with Dish 2 days before they were to withdraw funds from my bank account since 2 employees said there would be no deduction as long as I canceled before the withdrawal date. 6 days after canceling my account with Dish, and not even on the usual auto withdrawal date, they withdrew funds from my account. I called to ask why they withdrew funds and was told I have a credit with Dish now. A credit does me no good since I canceled my service! I was told they would refund the money to my bank account in 7-10 business days. When the money wasn't there after that time I called back and they said 19 business days. This is not acceptable! I spoke to managers who could have cared less that they illegally withdrew funds without my permission. I am still waiting for my refund. There needs to be a class action lawsuit filed on this company!!!

I have had Dish network for since last April and the problem I've had with Dish network is the customer service department. They tell you one thing in one breath and then they turn around and do something opposite in the other breath. Usually send that cost you more money not to go into all the details of every problem I've had with Dish network since last April and it's only January. The latest problem is I got my Bill this morning and it was higher than it supposed to be. I have a two year contract with them. Called. It look like on my bill they charge me for a receiver I'm have to get for free. Then I turn around. Said no it's because I wasn't on auto pay and that's reason why they charge me and said just simply correcting it.

Like many other reviews I have read I originally signed up for what was supposed to be a 1 year contract and at that time I was looking for another place. I asked them if I moved to a place that didn't allow a Dish or for whatever reason dealt with another provider what would happen then and they assured me that as long as that was the case I could get out of my contact. Well that happened and of course they lied and I couldn't get out of the contract so my sister did me a big favor and used Dish and paid me the monthly payments. Then after the year they tell me I agreed to a 2 year contract and they raised the price $50/mo. When I complained about the whole situation and what I was told at the time I agreed to everything they said that they didn't manipulate me it was an outside source (which says Dish network when you call). They have the absolute worst customer service I have ever dealt with and I would never recommend them to anyone!

Dish has a habit of listing false programs on Chanel 393 prst Gun tv. They list shooting programs and you get infomercials. This is a total rip off. When I contact them they say they have no control of what's on the Chanel But they have no problem raising my bill.

DO NOT GO WITH DISH NETWORK!! I went with Dish due to the fact that I could record 6 cable channels at one time. This worked well for nearly a year, then my recorder wacked out and today I can only record two shows at a time while watching another. I contacted the support people and they kept telling me I had to upgrade my box to record more channels. Then they said I could record 6 channels at a time using PrimeTime Anytime, which means you can record your local channels ONLY. I tried to explain that when I was set up I was able to record 6 different channels at a time. They would not listen. My only option was to upgrade. This company is a ripoff, and I will never use them again. I would just dump it today but it will cost me over $200.00 for an early term fee. Either way they screwed me.

Contacted Dish TV about a $5.00 additional fee that I was protected against with my contract. Regardless of what the contract I had stated, they said it was wrong and they had undercharged me for something and I had to make up for it. Their mistake. Not mine. Spoke to 4 representatives. Have to say they were the most unpleasant reps I have ever talked to in my life. They would not even listen to me when I read the contract they sent and agreed to. It made no difference. They were going to get their 5 bucks no matter what; even if I cancelled. In all good conscience I cannot recommend Dish TV for any reason. Their programming is no better than any others. If you are thinking about going to them, be forewarned you are dealing with less than an reputable business.

Today I logged into my account to view my contract and was unable to find it anywhere. I called the customer service number to request my company and the guy said he would email it to me right now. I waited and still did not receive a copy of my contract so I called them again. I got a new person on the phone and explained to him that I requested a copy of my contract from the previous representative that I had not yet received yet. He told me, "that's the thing each customer is different because some can get it right away and other 24-48 hrs later". I told him that this should be something a customer could view right now on their profile but does not exists anywhere under my profile.

I had Dish service in Oregon. I discontinued my service in February of 2015 and returned their equipment. Today I got an alert from my credit agency that there was a $640.00 amount reported to collections from Dish. I called and they are claiming that they didn't receive their equipment back and are just now reporting it. I received nothing from them and I have been out of stat for 2 years. Leo, Badge ** admitted that there has been no activity on this account for 2 years but that they didn't show the equipment was returned. I was required to pay the $640.00 for a 5 year old modem and cable box which was definitely mailed to them and on top of that they caused my credit score to go down by 47 points. This is so wrong on so many levels. Even if it costs me money I will pursue with a legal suit. It is the principle!

We canceled our DISH service on 11/28/16 and they told me they would be sending me a final bill and boxes for our equipment. I received the boxes and sent back the equipment. I then received the final bill with a $400 ETF!!! What the Hell!!! So today, 1/6/17, they automatically pulled $400 from a card I had on file without my authorization. I now have $15 in my bank account until next Friday to put gas in my car for work and buy groceries for my 4 children... again What the Hell!!

We switched to Dish over a year ago to try because they guaranteed better server with a better price. It took 2 weeks for them to get it working correctly and then it went out. I called and cancelled because in the paper we signed it stated we had 30 days to see if we liked it and if not there would be no charge. I just looked at my credit report and it is on there for over $400 in collections. This is terrible. We had nothing but issues and never got to watch their TV. We have moved almost a year ago and have Directv and have never had a problem. Sickened that they are ruining my credit.

5 years ago a sales rep contacted me and talked to me for over 40 minutes trying to buy me an offer for a cheap price. Finally I got the deal. When the technician came to install it he showed me a screen with the signing place so I signed. I received my first bill with almost double the price. I contacted the same number and the whole number (did not exist)!!! I contacted the customer service and they told me the price is on the tablet with the technician (which he did not show me). I continued paying for almost 2 years. At this point I had to leave the country. I contacted them and DISCONNECTED the services and PAID the termination fee. I returned the device and left the country.

After acquiring Dish TV, I have had to call them 3 times because they keep trying to bill me for promotional items they advertise for free. After each phone call, they assure me it has be fixed. I am sure another phone call is in my future. Also with every call I ask to speak to a supervisor, but that never happens. I wholeheartedly DO NOT recommend this company.

So I have had Dish service for 3 years. I moved to Alabama and had my services transferred down with the move. I added a box to my bedroom. When I wanted to cancel my account with them because my bill was constantly different they told me I had early termination fees. Wasn't sure how that was possible since I had been with them for 3 years. They told me that by adding a box it automatically renewed my contract for two years and my total balance to turn off my services was about 800$. I told them I never signed a new contract with them. They said it was over the phone. I requested my contract be sent to me via email. They did so. My signature was indeed NOT on it. They had no choice but to refund the termination fee. They told me that contract was just for tv. So I requested a copy of the Internet one as well. And my signature was NOT on that one either.

When I originally contacted a Dish Network salesperson via telephone, I was told that I would have a 12 month contract with a 24 month price guarantee. The installer instead of simply following the wiring from previous DirecTV installation, ran an enormous amount of cable across an entire side of my brick home which looks like crap, but threw the DirecTV satellite dish in my backyard where it was left damaged until I cleaned it up, then using a small smartphone where it was impossible to read the contract they had me sign, only to find out I was locked into a 24 month contract and our service is terrible, the HD is terrible, every time a cloud passes over we lose the signal and if it actually rains it goes out for lengthy amount of time.

I just got off the phone with Dish and I'm rating this company 1 star because it's crazy the lady said I can't get internet in my area. It's like 12 people over here with Dish. I doubt all of them has no wifi & I know cause I checked. Got to do better. I recommend DirecTV or Time Warner cable honestly.

I have been a long term Dish customer. However, every time I moved or upgraded my equipment, it has been a nightmare dealing with customer service. The latest and final episode was when I upgraded to take advantage of the two year price guarantee/one year free Netflix promotional offer. I ordered a new HD DVR and 2 Joeys that allowed reception for two additional TVs. Dish agreed to provide the promotion under a new two year contract.

So I have had this for almost 7 years now. They really have very crappy customer service. They never try to help me with anything. They do help me somewhat but not what they should be helping me with. They're always adding things to my bills and not keeping my bill the same so it's constantly going up so I'm thinking about switching to DirecTV. I hear great things about them.

BEWARE! BEWARE OF DISH NETWORK SCAMS!!! Want to warn all my friends and family about Dish Network practices going on. We have not had Dish Network in over 3 years. Two days ago Dish Network somehow was able to get our checking account number and make charges to our account. Deena has been on the phone with them for a hour trying to get our money back. They are telling her they want our banking information so they can check to see what happened. They should have all our banking information since they made charges against our account. They can't even tell us what the charges are for. Everyone that has ever had Dish Network beware of their underhandedness. Dish Network are outright thieves.

I will never ever recommend DishTV to anyone. *DO NOT SIGN UP WITH DISH TV* The service that I just got was unacceptable. I had to cancel my service due to my moving out of the state and they could do nothing to help me with the remaining contract. I had to pay an early termination fee ($220 charged to my credit card) and being charge to send equipment back, have to wait 10 days though for them to send the boxes, if not back in 30 days from the time of cancellation a charge of $49 to possibly $349 if the equipment is not returned in that time frame. Please do not sign up with Dishtv. Respectfully, Not Pleased customer.

Long story short my hopper box needed to be replaced for a 3rd time due to hard drive failure. I wanted to upgrade to the hopper with a sling because I refuse to get the same box that has failed in the past basically got the runaround. The only way I could upgrade is with a two-year contract which I refuse to do because I have been a loyal Dish customer for 10 years now. The only thing they could all from me was to waive the 2-year contract fee and give me $5 off a month on Starz. So when I told them I wanted to cancel because that offer wasn't good enough they just cancelled it and didn't even care that I was a long-time customer. The customer service is horrible. I don't know if they have recently gone through the whole company and change things because this used to have excellent customer service and now it is just awful and I would not recommend it to anybody!!

Service for 8 years or more. Bill kept going up & Less channels for the money. Rural America so this was the ONLY thing available. Part-time Residence so service rarely used. Numerous times it was difficult to get customer service help!! Decide to shut OFF service. Get charged $18.41 for shipping equipment back when they provide the boxes! Couldn't believe they had NO local drop-off spot, but they NEVER mentioned that fee!!! NEVER use them AGAIN!!!

My mom got DISH Network service almost a year ago. She moved. Service was cut off. Because I paid one time bill with my card they waited 7 months later without my authorization took 260 out my account saying she had a verbal agreement for early termination that can take the money. No authorization from the account holder. No notice. Just take it. I'm pissed. She don't remember signing nothing contract. Beware and I can't get my money back.

This company is a joke, I should have remembered that my husband had a horrible experience with this company, consisting of endless time on the telephone addressing over charges, false and incorrect information provided by this company. This company locks individuals in with a 2 year contract, meaning that they can lie and do whatever they want and you can't leave. If you choose to disconnect service they charge you a $400.00 cancellation fee. I feel like I am being held hostage by my cable company, this is completely unbelievable.

After being with them 2 months my receiver went out, I called they told me it was an obsolete receiver and they would send me a new one. The new one came in the mail. I opened the box. It was the model received that went bad. I called asked them why they sent me another obsolete received, they said it wasn't obsolete. Someone told me wrong; 2 months later same thing - I called; they said it's obsolete received. Enough Changed to DirecTV; got 2 rooms for what Dish was charging for 1. Great service, nice people, great reception, 8 months and running.

I signed up w/ Frontier about a two month ago w/ a two year contract. In the process I have had nothing but problems after problem. At one point I didn't have no phone service for two weeks, then they charge me $365 twice, and etc. I called Frontier last week to have my service transfer due to I moved to a new location. Frontier had schedule me an appointment on 12/18/2016 to have my service installed at my new home. Dish Network showed up to install their service. When the gentleman arrived I asked him who sent him because I had an existing contract w/ Frontier. He stated Frontier sent him out. So he went ahead and installed all his equipment. After he installed his equipment he stated I need to sign a contract.

I had been with Dish for nearly 10 years. Recently we needed to do some changes to our account. I wanted to decrease the amount of channels that we had to save money. However, in order to do so I had to have an upgraded receiver because the current one I had would not allow the upgrade. I did so, not knowing that this new receiver would mean that I had to fulfill a new contract term.

In September, I referred a friend to Dish Network. She signed up immediately. Neither of us saw the discount that we were to receive in our Oct. or Nov. bills. She received her discount in her Dec. bill, but I did not. We both contacted Dish in Oct. and Nov. In Oct., I was told that I would see the discount on Nov. bill. In Nov., I did not see the discount and called again. This time I was told that they had to submit a form to corporate office. I gave them the referral number that I provided to my friend.

I have had my Dish network on vacation for some time. In October they emailed me a bill for 288.00. I call them about it and the person I spoke to said that they would correct it. The vacation hold had been taken off. This was why the high bill. They put us back on vacation hold. We got a bill today for 99.00. I called them again about the bill. They would not change their invoice to the cost of vacation hold. I have not used dish services for some time. So far they will not work with me. We have been a customer for 18 years but lately they have had poor customer service. We have cancelled our service with them because they don't care about keeping customers.

I received Dish bill which exceeded my previous. I contacted Dish to see when cycle end/begins. I was told 12/23. I cancelled 12/15 and am now being billed $26.00/3 days. Dish isn't responsible for incorrect information so they say. We have to pay and remove satellite dish and equipment cause it's obsolete. Wouldn't hire DISH if they were the last company on Earth!! By the way installed Service Electric and got phenomenal picture at phenomenal rate!!!

If Dish billed a hundred people for movies they didn't watch, and only 1 person noticed it. Would Dish make more money on their subscription service or on the fraudulently billed movies? Seven years as a loyal Dish customer. Eight months ago we upgraded our dish package. Every month since we were billed for movies we didn't order. WE DON'T ORDER MOVIES. And if we did, we wouldn't order Zootopia and Kung Fu Panda 3-4 times per month. We're professionals, in our fifties and we don't have grandchildren. Dish said their records show the orders came through our receiver. When we don't know how to order movies in the first place. So, we had Dish block on our receiver. It didn't help. We got billed for more movies and was told the same thing; "it's coming from your receiver".

DO NOT UNDER ANY CIRCUMSTANCES SIGN A CONTRACT WITH THESE PEOPLE. The contract is what they call "generic." It does not specify your payments, how long your payment will remain constant or when they will just decide to up your bill. After several calls and talking to no less than 7 people, the ONLY thing they will honor is charging me the $20 per month for my remaining "contract term" and 19.95 to return their equipment. VERY difficult to understand anyone who works there and very unconcerned that I'm not happy with them. They offer these wonderful 24 month programs and at the end of 12 months... BAM... My bill went up $50 a month. Uh, NO NO NO. They assured me they are turning me over to a collection agency. I assured them that I will go to court regardless of cost to stop their insane way of doing business. Horrible customer service!!!

I called their toll free number (located in CO) to inquire about potential service. After 15 minutes on the phone, I felt they were asking WAY too much information just to get pricing. So I decided I would not pursue service. They became very argumentative and would not let me off the phone, so I proceeded to hang up the phone. They then called my cell phone AND my husband's cell phone repeatedly over the next several minutes trying to convince us to use their services. I told them they were HARASSING US and I would be notifying authorities and blasting their horrible customer service all over the Internet.

Been with Dish for several years. Got a better offer from another network. When I called to cancel Dish the operator told me I was stupid for switching and said that they was going to rip me off. Very unprofessional. I told him I would never return to Dish because of his rudeness. So I pay my last bill, and I started receiving collections calls! I went to my bank, had my statement with my banker, all info faxed just as they ask!! 4 months and no resolution. Dish refuses to clear my account. 8 to 10 calls a day from their collection agency. My banker wants me to dispute it with the Credit Company's!

We have the 12 Gb a month plan for 2 years. Our power goes out every now and then and the modem shorted so we plugged it into a plug strip that stops that from happening and it still happened. Now we don't have internet and haven't had it for about a month now. They also charge you to get your modem fixed every time.

When I first signed up for Dish I was not informed that internet was needed to utilize their "On Demand" service. I ignored it for the first 4 months because I had a smart phone and could not afford internet at the time (I am disabled and my income is very restricted). When my cell phone contract became too expensive I tried to sign up for internet through Dish and was told I didn't qualify. To date I haven't received any information as to why I didn't qualify. I spent a couple of months trying to get some sort of information as to why this occurred with absolutely no luck.

So I order service with Dish. I order the flex pack with local add on and heartland. I paid what I was told to pay. After the tech guy left I noticed my package wasn't right so I called back to Dish and they wanted me to pay again. I told them I already paid the day before. The two ladies I spoke to one a supervisor got rude with me. Why should I pay for something I still don't have yet?

The first time I chose to disconnect from Dish was in 2005 - after three years of service upon returning the receiver, I never received the money back that I was to get. Many phone calls later, no money and I just gave up on it. Fast forward to 2016 in january resigned with a dish street salesperson. The recordings would lose soon or would skip sound quality.

I signed up with DISH December 2015 and right out of the gate the sales rep was telling me anything I wanted to hear in order to get me to sign up. First of all I'm a senior citizen with a fixed income and get money once a month so I was very specific of when I needed my payment due. And it was Dec. 2nd and I was told repeatedly that my bill was due the 29th and to my surprise that was a big fat LIE. My payment was due 13 days after my installation. At the installation they FAIL to tell you that there is a 25.00 charge, another 10.00 for something else and they tried to sell me a power strip for ANOTHER 25.00 and the installation guy gets upset when you don't buy the power strip which has a surge protector. I had a perfectly good one sitting right there so why should I buy one from them.

As I read some of the other complaints I've had the exact same experiences. Mine may not have been quite as bad. I feel bad for some of these people who have been caught up in and preyed upon by the schemes and negligent business practices utilized by this disgraceful company. I don't understand why they haven't been sued out of business. I don't understand how the agencies created to prevent this type of behavior have allowed this to continue. What are they? The Better Business Bureau, the SEC (not sure I know if that one is the correct acronym for a communications policing agency) and there may be others. I didn't really research before writing my complaint. I just wanted to do as much as possible to spread the word to other consumers to definitely NOT USE this company.

I was a Dish customer for 7 years. During the last year I had non-stop issues with losing the signal and the receiver box resetting itself multiple times. Sometimes it interrupted the program I was watching as much as 4 times. On several occasions I missed much of the program. I called Dish each time and was basically given the run around. After going thru the lengthy call tree, getting someone who did not understand English, being told crazy reasons for the interruption, they finally sent out a technician and were going to charge me $99 service call fee. I refused to pay & they agreed to waive the charge. I was told the tech would replace the receiver box. Turns out he did not have the right box for my TV but managed to hook up a box he had on the truck but I did not have any HD programming. I also had to ship the old box back to them.

We are currently in a battle because they are insisting on charging $400 to break our contract. This is after 7 phone calls, 3 chats, 5 tech visits, equipment replacement etc, etc., and still RedZone only works on 1 TV and if we try and record more than 1 program we get a black screen. I have just filed a complaint with their corporate and the FCC.

You expect to get better than usual service on a brand new account, especially when it's within the 30 day free trial / return period, but that is simply not the case with Dish. Our remote stopped working and we found out about it Fri after work, called and went through mile of troubleshooting to no effect when the guy says "we will send out a new one." We thought on a new account they would send out an installer with new remote but not the case. Talked to supervisor and got the same story. Next day I happened to find out on my own that a mydish app existed that could serve as a remote. Why did they not mention that? Called an account representative today and they did not offer one penny for our trouble. An apology followed by "we did nothing wrong" equals nothing!

Dish Network has never contacted me or sent me a bill but they have filed for collections against me. I have asked for proof several times and have yet received any information. After being harassed for the past few months by them despite not having service I can assure them that I will never have them as my provider. I can imagine how they treat their customers. If this is how they treat a competitor's customer, you think they would be trying to get me to switch if anything.

I started with Dish in May of 2016. Internet service was great. A little slow but worked fine. TV has always been spotty. I had multiple times where I had to call Dish so they could troubleshoot over the phone. They fixed my issues but at what cost (time) that I don't feel necessary to be taken from (3) times to fix their problems. Then my TV went completely out and I had a tough time getting them out to see me. When asked if I get a prorate for when my service is down, they said NO. Tried to cancel my account and it was upwards of $700 so I stay with them and continue to get shoddy service. Thank DISH! Hope this helps with anyone considering doing business with these guys.

When my husband and I had agreed to sign with Dish, we were told a locked in price for 2 years and NO CONTRACT. We had decided to switch services and before we did we contacted Dish to make sure again that we were not in a contract before we cancelled and again the rep said we were not in a contract. We are being charged 360 dollars for a early termination fee because we are apparently in a contract that we were told we were NOT! The Loyalty Dept rep # ** sent us a contract via email with "signatures" forged and copied and pasted to each signature line that is not my husband's signature. He did NOT sign any contract upon install and never digitally signed an iPad or piece of paper(s) and knowingly would of NEVER signed if we were getting into a contract! The loyalty dept refuses to not charge us and transferred us to "voice mail". Never again will I ever do business with DISH!

I don't like dish network, been a customer since 7/16 and I keep having problems with this. I kept losing signal to the point I couldn't watch anything because it kept restarting and even when I record couldn't see nothing. I got at least 5 techs come to the house but still the same - wouldn't recommend this to anybody else.

I have been a DISH customer for over 7 years. The service that they offered continued to get worse over the years. There were service interruptions for hours at a time, even when weather couldn't have been a factor. The past couple months that I was a DISH customer were horrid. They charged me an install for moving (even though you are supposed to have one free install a year). Then, right after they installed my service, everything stopped working. They tried to help me troubleshoot the issues over the phone. They came to the conclusion that my DISH dvr hard drive was corrupted. I asked why that would happen, and they said it's because I had some shows saved for too long. I've never heard of such a thing. So, I lost all my recordings, and scheduled recordings. They said that they would send me a new dvr box. They said they sent it with overnight delivery. I didn't receive my dvr that week.

I have been with DISH since 2013. I signed up for the $79.99 bundle. After the special was over they removed a couple of channels I liked. I ended up paying an extra $20 to have those channels. During the 2015 NBA playoffs TNT was blocked so we were unable to see the NBA playoff games. I paid an extra $50 to receive the service. I was charged in July for that service. On my Sept. bill I saw where DISH charged me $50 for a NBA League pass. I called and told them I didn't sign up for the NBA league pass and could they remove it. They didn't.

Dish Network keeps raising their prices and I continue to question whether moving to DirecTV is a good thing. Looking at my channels... I am trying to figure out if, in my 250 package, whether I watch the channels on my list or whether new channels have been added. Pathetically, there are NO descriptions of the channels, only names. Dish has admitted THEY DON'T HAVE A DESCRIPTION LIST. They suggested I try looking somewhere on the internet as it may be there. I guess I am supposed to step through all 250 channels and try to figure out their content. That should take about 2 days. Great service, Dish.

I have been a faithful customer for nearly 5 years: always paid my bills, not always on time but ALWAYS. Called at the end of October about my bill since I was never emailed, mailed or sent one across my screen; I always called at the end of the month to set up payment arrangements since I was one month behind on payments. However, I always catched up income tax season. Once I spoke with the customer service agent she assured me that I did not have a bill due for the month. I asked her again and again, and she kept telling me not to worry about the bill, Dish hadn't charged me. I believed her and did not pay the bill, thinking that maybe it was a promo since I had been overbilled lately and had called about it previously.

We were good customers for 2 years but when we tried to cancel after price went up, we were treated rudely and the rep immediately turned off our signal. I tried to explain we already paid our bill and she told me to call Windstream. She would not give me a confirmation # and hung up on me after I waited on hold for 15 minutes. We had our Internet bundled with Dish -don't do it! When I called Windstream, they told me I should get a credit on our next bill but if not, we have to call Dish again... Don't get Dish! If you have any issues, they do not reimburse you for the time you were without TV and their customer service is the worst I've ever dealt with.

I was looking at the reviews Dish network has and they are bad. There is one that is what I'm experiencing. I got my text that my next payment is 167.99 and I have a contract for 3 years of 99.99 a month and last week I called that there was a charge of 107.00 and they told me the $7 was insurance I have to pay. Ok that's fine but now today I got a text telling my next bill 59.99 more because someone in my home order a fight on Friday nov 18 at 6:00 pm time and date. We were not home. No one was home and I have proof from my employer and the rest of my family were working too.

Unbelievably Dish Network is worse than AT&T/DirecTV. I had DirecTV installed 3 years ago after AT&T kept raising the price. Everything was great with them until they were purchased by AT&T about a year ago. AT&T has horrible customer service, bad rates, and bad systems. So the price kept going up and the customer service deteriorated to a point that I could no longer tolerate.

Most people write reviews because they dislike a company and I am one of them but I decided that I am going to write about a company that has given me great service for 5 years. I rarely lose my TV service and it is generally due to a bad storm. Several years ago, after my divorce, I called in the middle of my contract and asked to reduce my services due to financial reasons. Dish was great about it and when I said that other companies were saying "no" or telling me that changing my plan will increase my rate, dish said "we like to keep our customers". I thanked them and I always recommend them to people when they state they are looking for TV service.

I attempted to sign up for Satellite television programming with Dish Network. I specifically requested to have Montana stations not Spokane stations. TVC has applied and been granted a petition for the Eureka, Tobacco Valley area to be excluded from the Spokane DMA and included in the Missoula DMA. MB Docket No. 15-152. CSR 8911-A. This petition was granted on Aug 16 2016. Dish refused to allow me to have local programming from the Missoula DMA. I would like this addressed since our local cable programming is phasing out over the next year and satellite coverage will be the only option for local news and programming. Over the air antenna coverage is spotty at best and non-existent at my address which is **.

After I went through the cancellation of my services, with unusual tactics/persuasion by the Dish agent to keep the service, they still auto charged my credit card for the following month. I called twice to get the refund and was assured I will be getting the money back. No such luck even til now. I chatted on-line and the agent told me that there was no refund on the file. Yet he promised me to issue one. Hoping for the best and that I don't have to dispute the charge. Also, I hope that they send me the return box in-time and not charge me $300 for the equipment. I am so happy that I am cancelling this service!

I called to cancel my account that I've held for over 12 years. The lady tried to convince me with a special offer and I denied. She continued to persuade me and I politely responded I would like to close the account. She went further and I stated she was going way over and requested I would like to stop the conversation and to move ahead with closing. After listening to me, she continued to persuade. I finally raised my voice and asked her to STOP. My experience with DISH cancellation customer service was disgusting, dealing with people who have no ethical values - DISASTROUS.

I had inquired about Dish to find out about the service. I was told they could get a signal regardless, of what may block a signal. This is untrue. I went on and decided to get Dish. Since, I had an appointment scheduled at 8-12AM. 12PM came and went no call of what was taking so long for the appointment. They would be out at 2-4, since, this was not my scheduled time for installation service. 4PM, came no show of technician. Received a remote phone call stating they would be out in 20 minutes. No show. Dish showed up at my residents at 6PM. This should have been a red flag of how they operate. After, their technician installed the dish. Okay picture. When technician left my home. The picture froze up, came back on, froze up. Then went completely black. My tv was completely black for 3 1/2 days. I called unable to reach anyone who would listen to my complaint about my tv going out.

3 times since signing up for DISH, we have had less than 1/2 inch of snow. All 3 times we have lost our signal. I've contacted DISH and they tell me I either have to wait for the snow to melt or climb up and remove any snow on the dish!!! This is Michigan, we get lots of snow in the winter. I'm 69 years old and disabled and am supposed to climb on my roof to clean off their dish? We were with DirecTV for 20 years and the only time we ever lost signal was during a severe thunderstorm. If their service doesn't work in snowy areas, they shouldn't be able to sell it. I told them I want to cancel and they tell me if I do, I have to pay the remainder of a 2 year contract. Totally unacceptable!!!

I was with Dish for 17 years. They contacted me and said that they saw issues with my system. They then said they would send a technician to upgrade my receivers because they were over 10 years old. I agreed. The technician found the wiring on the outside of the house old and crumbling and they upgraded the receivers that kept shutting down. Well 9 months later I sold my house to move into a senior complex. The complex offered their own cable. The customer service person I called to shut off service said I would need to transfer the service to my new location, or find a friend that would take over, or pay a $300.00 fee. This is blackmail. Today I received a call from a collection agency. Really a customer for 17 years that was never late on a payment. I have proof I returned all of their receivers. They can collect after I leave this earth!!!

I recently looked at my grandpa's account who is 90 years old and a WWII vet and realized that Dish was still taking payments out of his bank account that was cancelled over 2 years ago. They said I put it on hold then it reactivated. I told them he moved 2 years ago. How can they keep taking it out and say I forgot to cancel or they didn't get the equipment I returned. They owe us over a year's worth of payments. If I don't get somewhere today I'm taking them to court. They told me I should have checked my email. They quit mailing me statements.

I became a DISH customer in September because I wanted to get away from the $221.00 a month I was paying at Cox. This is my third bill and each one has been different. But I was shocked when I saw a one time charge of $4.99 for Purge and $59.99 for UFC 205. I didn't purchase these and don't even know how to do so and wouldn't have because my third bill is $217.00!!! I called because I wanted to know how I would even purchase anything because if I did so accidentally, I don't ever want that to happen. I did online chat and spoke to a real person. Neither one was able to answer my question. The second one wanted to put on parental control - we have no children here!!! I am very angry and because they have my credit card on file, my phone number, account number, etc., how do I know this will never happen again?

Bad system and lied 2 years of agreement. The first 6 weeks with Dish the system shut down more than 20 times. We receive people from the contractor and finally after 6 week with terrible service (no credit). 11 month later they email that they going to increase the monthly payment 102%. To keep the amount that I pay they reduce the package 40%. I canceled the service and cost me $250.00. They big lied company.

Recently signed up for Dish and the "features" that they touted don't exist. After weeks of frustration, finally got someone on the "Chat" line who was as perplexed as I was (for almost an hour) as she tried to solve my problem. Finally said they have had trouble with this main feature and it may take MONTHS to fix it. Avoid Dish!

I have been a Dish customer over 10 years and all was well until recently. I was on auto pay and when the debit card I used expired, they emailed me to update the card info which I did. They also stated that the info might not post before the due date and I would have to make a manual payment. I did that and the next day, they also took out the auto pay. I informed them of the duplicate and they reversed it.

After 10 years as a loyal customer I called 3 weeks ago to inquire about my bill. When they gave me a poor explanation for my increased rate which was now $150/month, I asked if I was currently under any contracts. I was told NO. Throughout this 10-minute conversation, she offered to lower my bill by $40 for some promotion. So, I asked again, "This will not put me under a contract?" She said NO. Yesterday I switched to DirecTV. I called today to cancel. I was then told, "you have a contract for an upgrade you did last year and we are going to charge you $260 early termination fee."

I received an offer from Dish Network for a $49.99 package that seemed way too good to be true so I called and they confirmed that this was indeed the package price PLUS the advertisement offered a $100 Visa gift card after signing up. I have had repeated calls with Dish Network about this. My service went immediately to $69.99 per month and I never received the card. After calling several times and speaking with Dish representatives I have learned that they farm out most of the work and promotional deals. After speaking with again today they gave me a number of a company in Houston, TX. I am in MD.

Account started without my consent. Contract was signed then changed few months later. Falsify documentation with wrong name on customers account. Did not get a copy of my contract signed with company. Dish did not cut the movie channels that was promised only for 3 months. After the 3 months they automatically added to my bill and account. THE PRESIDENT is bad with customer service, talking over customers and gets loud over the phone. I WILL NOT RECOMMEND TO ANYBODY IN THE WORLD. I am very dissatisfied with this company and the services and if I could would give this company NO STARS.

Sling tv offers through the computer a better way to watch tv. I'm all for it. However. Extremely dissatisfied. There is no customer service. None. One is given the runaround communicating through emails. The app is unattainable. They charge for the service. Even though I contacted them through numerous emails to remove it. Unable to get anyone human.

Folks be very careful when you give your credit card number to Dish. They believe that they can charge you whatever they want as long as they have your number. I was on a service hold from March 2016 onwards as I was travelling quite a bit. Dish charged me for all these months I was on pause and when I asked that they credit me back for the months they charged me (and I did not have service during this time). The most unpleasant, rude lady comes on the phone and tells me "You are getting nothing". Never had any agent speak so rudely to a customer. It makes me mad! A company that STEALS 200+ dollars from a customer and has the gall to yell at their customer!!! They should get taken to court for their malpractices.

After being a loyal customer of Dish since 2005 I was treated like they could care less if I was a customer or not. I moved to a new house and contacted Dish first thing to hook up my service. I left the service at my old house on for a month so people who were still living there could have TV. When I called to cancel my service at my old house, they charged me $300 for early termination - even though I have Dish at my new house. That is what you get for being a loyal customer of Dish Network!

6 year Dish customer. Equipment never upgraded. Paid protection plan $8.00 per month never used. Equipment is failing. Dish won't provide new equipment without a 2 year commitment even though I have now paid 600 dollars in protection plan fees. And been a 6 year customer. I told them I wouldn't commit to a company who won't commit to me. They are horrible.

We were promised a $100 Amazon gift card upon signing up. After 3 months and 2 phones calls NOW they need a "number" to go along with this card. Marcie who works for the President was extremely RUDE and I hope she gets fired. Dish is worthless. As I see from your reviews, the world thinks the same!!! You guys suck.

Recently ordered satellite TV for my ailing father-in-law. At the time I raised the concern about him surviving long enough to complete the two year agreement. The answer was "No problem, just contact customer service." My father-in-law passed away 3 months later and guess what? Customer service would only allow me to pay the early termination fee of $420. My DirecTV contract was finishing up at my home and Dish TV agreed match the cost of my DirecTV but for only 2 versus 3 digital signals. But when they showed up the hardware (which was 7-10 years out dated) would not support two digital output so the second TV was standard definition and the remote had to be able to communicate with the first TV location.

I am having the same problem as F from Baytown, TX, on October 25, 2016. In July, we had a Joey that we weren't using so we cancelled service on it but kept our receiver and regular service. A couple of weeks ago we had another box mailed to us and when I informed them that we had already sent it back, they told me to disregard it, it was sent in error. Now, they have added over $250 to our bill and are telling us we need the tracking number. I don't have it anymore. They told me to call the shipping company because they would have it. They didn't keep track of my address because I dropped it off at the shipping store.

My system was upgraded without a request from me. It seems like it is more of a downgrade than upgrade. System keeps on hanging up. Due to the frequency of hang ups I have become an expert trouble shooter. Complained several times. They do send technicians home which is one day wasted off my work. Real problem is with the system. It is designed so that the consumer must troubleshoot. I get sick when I see that stupid kangaroo picture on my screen. Sometimes I have to climb the steps several times to hard reset the hopper.

I subscribed to a bundle with Windstream, and had what I thought was good service during my over 2 years, and back on 07-15-16 called in to Windstream to end "all services" via their touch tone options for I was moving and would no longer require their services. I began calling into them (Windstream) on 08-01-2016 to verify on phone discontinued services, without success. We mailed our first letter in August and a second in September to both Windstream and Dish that clearly identifies that their services would no longer be required, and to close our account for all services. We received an email from Dish saying that they have unbundled their services from Windstream. Dish does not close the account but Windstream does.

I get 50 MB anytime and should be getting about 10 Mbps download speed. I have been experiencing multiple issues with my Dishnet service as far as speed is concerned. My average download speed hovers around 3 Mbps. Every time I call we go through the same procedure and it seems to sort of get fixed so it's marginally better momentarily. Twice they've sent a technician to my house and both times they left scratching their heads. I finally, after being frustrated, called to try and cancel the service because of how terrible the speed has been, and they were going to charge me $380 to cancel. However, if I stayed with them they would give me a $39 credit on my bill. Thanks, but the $80 a month I give you for terrible internet isn't going to be made all better by a $39 credit.

This is my story. I signed up to Dish, from the get go they took money. For this, that and the other EVEN BEFORE install!! Then Dish installer comes over. He was polite, nice and on time. But the job he did made my jaw drop!! He ran a cable wire across my floor to where someone could have tripped on it. Then the cable coming into my apartment I could not close and lock my balcony door. They said they would send another installer over to see if there was another way that they could install. UMMM NO THANKS!! So today almost a year later I am still paying on something I have never used!! I disconnected everything because it was unsafe.

I called Dish network customer service to discuss a particular channel that was no longer on my package. During the call I discussed either finding a package with the channel I wanted at a decent price or possibly disconnecting my services. As the representative started to discuss another package, I lost signal. When I called back I was informed my services were canceled and I could reconnect at a higher monthly price! I am never late on my bill and after almost 10 years of being a loyal customer they wouldn't even attempt to correct their mistake! Goodbye Dish Network!

Dish tv double charge me. I try contacting them. They said they couldn't see it, but when I called my bank they saw it. Made a formal complaint to BBB and file. Also my bank is contacting them. Any overdraft that occur from them they will pay. Can't believe Dish tv is so money hungry that they lie like heck.

Like many others, I subscribed to DISH Network over a year ago. I was not impressed with the programs I received and with the continued lack of signals for no reason whatsoever, not to mention when it snowed. They raised my $140 monthly fee to over $180. I called to cancel and got some "customer service person" who barely spoke English!! He was rude and obnoxious and it appears he was digging deep for more charges to add onto my FINE for leaving DISH Network. I had DISH several years ago for about 15 years.

I got a call from a satellite retailer Elite Home Solutions. Made me an offer to switch from DirecTV to Dish. At the time I was paying over 80.00. They said AT&T was raising the bill that wouldn't be protected on my 2 yr contract. They offered 2 yr contract $56.11. Guaranteed free install and this price included everything. I should have known better. They agreed to pay all termination fees of DirecTV otherwise I would have hung up. My first bill is 74.00 approx. and Dish said "We're sorry. I was told wrong." When I call the retailer, Mike keeps saying he will take care of it, he has contacts at Dish. Come to find out DirecTV just made my bill 56.12. What is going on. I'm ready to cut off Dish then I will be stuck with their termination fees too. I was told there was no grace period by both companies. Help!!!!!

We had DISH for 7 or 8 years. Loved it! We live in the woods, and the trees just got too tall for us to get good reception. So I called to cancel service and have the satellite removed. The service rep on the phone asked if the technician could look to see if he could find us a better line of sight when he came to remove the dish. I told her he was welcome to, but I was pretty certain it wasn't going to work.

I just spent over an hour trying to resolve my issue with this company to no avail. I will not give up my fight. I was quoted a price for the first two years. I even had the salesman confirm the amount with all included (the salesman stated that in the event of a discrepancy, the call could be referenced). Six months into my services, my bill changed. I have been reminded by every DISH employee that the protection pack and other add-ons affect price. I stated to them as I was assured by the salesman, "you will be paying this amount for the first year and this amount for the second year." The salesman lie to get you locked in and then the company avoids you when you try and contact them. Emails from the website are undeliverable. Calls are left unreturned. When I asked the last agent, Shalamar to provide me with a contact person, she said she couldn't do that.

No thank you. After Dish stole my 311 receiver I am pretty much done with them. Time Warner Cable is checking today to see if they can run a cable down our street, so I will know if I will get cable today or not. I have always had great service with Dish and always had great things to say about them right up to the point where they took a receiver that belonged to me out of my house and refuse to return it. If it belonged to them it would be different but it did not. I purchased that receiver with my own money and want to keep it because I paid for it and it belongs to me, not Dish nor anyone else but me!!! November I plan on filing a police report. If I want to take a sledge hammer and smash it to pieces then that is my right. It belongs to me.

We had dish install their equipment hopper Joey and satellite dish. When they started to download it, it overwhelmed my electrical system in my house and caused it to blow the breakers which created a surge and burned out my tv. Now my tv turns on but has no picture. The technician called while still at my house and told them that my set was working but all he did "was connect a wire". So needless to say I'm getting nothing but bull from them. On hold numerous occasions for well over half an hour to talk to someone that can only leave a message. I have been informed that I have to mail the receiver back so they can check it.

Dish TV cut off Fox AND FRIENDS 2 WEEKS BEFORE ELECTION.. When you try to call and complain the answering message is so garbled you cannot communicate with them. I think they are trying to influence election. I paid for this channel and am very upset.

They claimed to need my SS# and birthdate before they would tell me the pricing or specifications of "What they could qualify me for". I know they know what their offers are, why they feel they must have my address, birthday, full name, and SS# before they even reveal the terms of their packages I will not pretend to know. I terminated the conversation.

I was a DISH customer for about 8 years. Last August (2016) I canceled my service with DISH TV. They shipped me a box with a shipping label, which they charged me $10 for the privilege, so I can return their equipment which I promptly did. The box was dropped off at a UPS facility. I have been arguing with DISH for over a month about the equipment, which they claim I did not return. They also wanted to know what the tracking number was on the shipping label. I reminded them that they provided me with the shipping label and therefore they should have the tracking number recorded in their system. They claim they do not have a record of the tracking number.

Let me tell you about my experience. Dish locks you in on a contract for 2 years at a seemingly decent rate. They don't include in the package I had wireless or phone. My bill was $168.00 monthly! I finally decided to do some research and found a better provider, Time Warner / Spectrum and I have phone / Gold package / wireless for $168.00 monthly. Dish will give you a package but look out! When your promo runs out my bill went to 248.00 month!! Outrageous!! So, when I discontinued my service and speaking with their reps, they tried to offer me a "fair" package but with basic channels for the same price of $168.00. I told them I was terminating my service and now they want to charge me $340.00 for early termination of contract. I am wondering how, since I am a month to month customer, a so-called contract with $340.00 early termination be placed into effect!

My Dish was in my husband's name. We separated for a while and got back together. I put a security code on the account because he is not good with paying bills. Dish allowed him to turn the service off without the code even after I explained I paid the bill. They transferred the bill into my name and still allowed him to make changes. I will never deal with Dish again or recommend their service to anyone.

My terrible experience with dish started when I terminated the service on one of my boxes which was no longer being used in my home. Dish told me that I would need to return the receiver within 10 business days once I received the return box from UPS. I never received the return box and constantly called so that I wouldn't endure their $99 fee. Customer service was always rude and it literally took them over a month to actually send the box which by this time the fee was added to my bill and they disrupted my service because I refused to pay for the receiver.

Been a Dish customer for over 16 years. The last few years we have noticed the systems have degraded significantly. We have had to have our system changed several times over the past few years. This past July our system crashed and would not turn on. It was dead. I called Dish and they wanted to go through this troubleshooting tree. I explained that the system was dead, and there was no way to troubleshoot it since it wouldn't come on.

We have had Dish network TV service for over 17 years. We terminated that service one month ago and went with Sudden Link service. Dish did not inform us on how they would pick up their receiver. I received an email from them informing me that I was being charged $2248.00 for the receiver not being returned. I called them today and they said that they mail a box to us two weeks ago. We did not receive one. I told them since they are trying to charge me that $248.00 for their mistake and not letting us know what to do about receiver, I was going to charge them $248.00 a day for storing it for them.

When I had my dish installed my friend was the one who put it in and I have had some minor problems last couple of weeks so I called for a tech and ask for my friend to do the service since I am familiar with him and trust him in my house but they still send someone I didn't want. If you want to keep your customers happy and keep them honor their request. I'm seriously thinking about going back to DirecTV...

The install team should be more accountable for their work and understand this is someone's house that they are working on. I now need to spend the day re-running all this cable since the install tech did such a careless job. Once I saw how bad it was outside I did not let him do anything inside other than hook up and commission the receivers. I have more pictures but I think this makes my point. The work that was done at my house by Dish Network was just terrible. Neither the technician nor his company will be allowed back on property.

Dish Network is committing fraud by sending me bill for services that I never had nor I even thought about to having one. I only use Netflix and Amazon Prime. Now, the company have sent me to collection agency. I, previously, have contacted to Colorado Attorney General office with no proper concerns/actions for protecting the consumer. I am looking for class action lawsuit against this company for fraud, racketeering activities.

Returned to Dish for TV and Internet because it was my only option. Expensive internet required me to purchase additional data almost every month for facebook and email, while not watching short video clips. Found another option and set up cancellation. Day after I cancelled, Dish removed charges for the next month from my checking account. Called about refund. Worked my way to supervisory who eventually set up the proper amount and said it would only take a few days to be returned EFT. One week later, no money. Called again, "it's pending". CSR gives one timeline and method, CSR representative give another timeline and method. Finally reached "office of the President", who, RUDELY, proceeds to inform me it was MY FAULT for not canceling the account or autodraft in time. Silly me. I thought for NO SERVICE received, they wouldn't charge! Run for your life from Dish!!!

My short time with DISH was the single worst experience I've ever had with a company. When I signed up I was given false information, the installation was late, unprofessional, and sloppy. They offer no trial period. (Once it's installed, you're locked in for 2 years.) The DVR itself was glitchy. When I called Customer Service about the false information I was given at signup, they gave me the runaround and denied my request to cancel the contract. Ended up paying the early termination fee just to be done with them. As bad as Charter/Comcast/DIRECTV can be, DISH is far worse!

I am currently a Dish Network customer. I called 10/14/16 and spoke with a rep name Shanika. I asked the rep if I can get an extension til 10/21/16 to pay my bill or what my options are. She stated that due to the type of acct I have she can not grant an extension, BUT you can pay 50% of your bill and that will stop your services from being interrupted. She took my debit card payment for 50% of my bill due and confirm that I would need to pay the remaining balance before 11/12/16. Ok. So just to be sure what she said was true, I called right back and spoke with another rep to confirm that was true and my services would not be interrupted. He as well state "YES the services will NOT be interrupted" and to pay my remaining balance on or before 11/12/16.

Most ridiculous experience ever!!! Almost comical now. Had to wait for tech since 8am YESTERDAY. It is now 430pm. The next day he just got here. He was not briefed of what our job entailed as it is a bit more complicated than usual. Dish kept calling with recordings that say "We are calling about your Dish appt. Tech will be there between ** and **. If this is not okay with you, press 1 to reschedule. Press 2 if you want to hear this again." WHAT? No option to push if you are okay with the time? Ok so I won't push anything. WRONG! The recording then says "We did not get your response! This is Dish calling about your appt. Your tech is scheduled to be there between ** and **." Over and Over and over... If you hang up, you wonder if your appt will not be confirmed. So then you call in to customer service and you are annoyed.

Damages. We need to do a class action against Dish as customers and sue them for their negligence. We called to have Dish come to our home and rewire because we moved our tv to another area in our living room and bedroom. They sent out starwest satellite who put huge 3-5 inch cracks in our siding 2011 trailer home and blew out the electric in our bedroom and bathroom. We called an emergency electrician. It was late on a Fri afternoon and we have 2 children under age of 7. It took them 6 mos to pay electrician and we have been waiting for over 1 1/2 yrs for them to pay to have our siding fixed. We are getting the runaround with dish and star satellite. This happened July 2015. We disconnected our service with them. We were with them 8 yrs and 10 before that. My advice to you is go to DirecTV or Netflix. Dish is no good and run if you see starwest satellite coming to your door. My opinion is they are in on it together giving us the runaround.

I have had nothing but trouble since having DISH tv. It started with the company coming to my house to wire the house for service. They sent an outside company to wire the house and they did such a horrible job, that their company had to send someone else to fix the problem, twice. My remote has gone out and I had to wait for another remote to arrive. It was the small box so it was more than just push the button. No, it required a remote to use the tv. The service stopped working, another technician. The box went out, and sound, wait on another box. Now that box must have a technician to fix it. Horrible service. Will not recommend them.

I started with Dish only 3 short months ago and I have just terminated my service. I would have internet access for only 1 week out of the month and am being charged 70.00+ for the service. I called several times to express my dissatisfaction with the service and received extremely poor customer service in return. The representatives were unhelpful and the highest up, "presidents", were rude, unhelpful, inattentive, uncaring and very defensive. The first call I made was 2 weeks into having their service. The 2nd call I was informed I would get a callback from them but have no evidence of receiving said phone call. This company has been the biggest of headaches. The day it was installed the technician even admitted to the poor service. Don’t go with Dish service.

I had been a long time customer to DirecTV; however I was told by many that they "LOVED" Dish, so my contract ended with Direct and my husband and I went to Dish. FIRST, the guy they send to my house placed the dish on my roof which we did NOT want and he PUT a hole in my rooftop therefore leading us to replace that area on the roof so it would NOT leak any longer!! SECOND, we had trouble from the time he installed from. (1) HE FORGED my husband's signature. (2) The "NEW" box that "WE" bought went out only two days of us having it, they send a new man out. He stated, that the first man did not even wire our house correctly, he ran new wire and took old box with him. HE "NEVER" turned in the box he took and DISH stated we had to pay for it. I hunted the man down and GOT our box and sent it in. (3) We HAD to return almost 7 boxes due to them over heating and "DISH" wants to tell us to put a fan on it!!

I was a new subscriber to Dish and was to receive a 100 gift card. The correspondence was to come from Infinity. I never received a gift card and I was sent back and forth from Dish and Infinity for 3 days. I did not receive a email nor did I receive any mail concerning the gift card. I received service in July. I waited for the card to arrive, when it didn't I called Dish in September. I was told the gift card was on its way and give it another 3 weeks. If I didn't receive it by the end of Sept to call back. I did call back not once but 3 more times in October, and was sent to Infinity each time. I am very disappointed with the service I received from both. Each blamed the other and said they could do nothing about the gift card. After my 4th call to Dish they did offer me $30.00 off my next billing. I appreciate the money off, but still felt this situation was unfair.

I live in a duplex and share my satellite TV provider with my neighbor since we live under the same roof. They were already using Dish Network when I moved in so it was easiest to just jump on their plan and get our own receiver. Dish has been okay, but as a former Cox cable and DirecTV user, I would have to say I prefer those two over Dish in terms of customer service and reliability. I find that I watch less and less live TV with Dish and started watching more DVDs and Netflix because my receiver is slow, the guide won't pop up for about 7-10 seconds after I push the button sometimes, and if the weather is even a little bad my connection will break up. It's not unbearable and I do like some of the features they offer like the Hopper, but I wouldn't necessarily recommend over other providers I've used.