DIRECTV Reviews

Technician came out and was not able to setup service due to layout of patio. I didn't know what was going on so I called in and spoke to someone. He was very nice and apologetic. Nice man!

Yvonne, who help me cancel the original order so I could use a local vendor was wonderful and helpful. I have been a Dish customer for over 30 years, so I will let you know how I like the DirecTV experience in the future.

Signed up with DirecTV and promised $200 prepaid card upon sign up. They do not deliver. Nobody can help you unless the sales department entered it correctly in the system so don't waste your time.

I had a very pleasant experience with all of the DirecTV staff during the whole process of ordering the service, verifying my identity, and making changes. Each person in the process acted in a professional manner and respected my opinions and needs.

OPENING MY NEW ACCOUNT - The sales rep was very helpful.

Very happy with the final result of the installation. The guys that finally were able to install the equipment were very helpful and in the end, I even upgraded my order. I wasn't aware at first that wireless was an option but after talking with the installer, we added that and one more box. We are very happy with their work. They made a frustrating situation much better.

Answered questions politely and efficient.

I would recommend it to all my friends. You can't go wrong when there's good people and good service behind a good company.

Brandon is very knowledgeable and efficient member of your Team. He was able to answer all our questions with ease. We wish every member of your Team would emulate his example.

Both the sales rep and customer service rep were very polite. Answered all my questions in the first call.

Pregnant wife was at home for install and the installer was very quick with his job. My wife said she felt comfortable which is very important. Picture is crystal clear. Thanks again. Also placing the order, the customer rep was very friendly and helpful.

Great customer service and handling was very professional. Called one day and had Dish installed the next!!! Thank you!!!

Changing installation date and installation - You have us impressed. Thank you!

From start to finish this was a very easy transition.

Arrived 9:30, identified himself, was very clear when explaining, courteous, worked quickly and efficiently. And love my remote control, so easy to use. Excited with my new cable and Internet service.

The only problem I have with your company is that it's taking 12 days to hook up my service and I'm somewhat not in favor of having to so long to get connected.

Order service on 9\25\2015. Was told could not get a date for installation. Had to call to make an appointment then was told someone would call me back. A week goes by no call, so I call again. Got a day set for 10\08\2015. Got cancelled. Set another day on 10\09\2015. About 15 minutes later get another call and said they have to set it on the 14 of October back, it has to take all day to do. Then the day before install I get another saying I have to change companies to one of the DirecTV contractors so then can get on bases. Overall great customer service but horrible setting up install date.

The experience was pleasant. The representative helped so much. She was patient and there was no pressure in determining what I needed.

I have NEVER had an installation go so well. I had Directv for 10 years before I moved to Crossville. Unfortunately, only DISH was with our phone/internet company. I had them for almost 5 years and it was a constant hassle on rates. I finally just gave up and went out of the bundle with Frontier. Thanks goodness. The picture is so much better. Our installer was the best. Kudos to Randy **.

I wanted to switch from my lousy cable service to satellite so I call Direct TV. And after a short time I was told I did not pass the credit background check and I could not get service with them (but I can buy a car!). The monthly payment would automatically be withdrawn from my checking account each and even though I've been with the same bank for over 10 years and never been overdrawn, I still did not qualify. I have a steady monthly income which is electronically deposited into my account each month, but I still did not qualify. My credit score is low because of a bad marriage, bills that I got stuck with and trying to pay off the best I can. DirecTV is a joke. I went with Dish Satellite and happy with the service. I would not recommend DirecTV to anyone. Go Dish, they don't discriminate against you!

I have not been able to watch a whole game on the Sunday Ticket. I have to call every Sunday so I can get my system rebooted. It is absolutely ridiculous. I pay $55.00 for this and can't even enjoy my game. And it takes them FOREVER to reboot the system.

I owed a bill that I had every intentions on paying but had to wait to pay it. They took the money out of my account without my permission causing my account to overdraft and also charging me for the equipment. They said it is in their policy to withdraw from the account on file. I have never received anything saying they could withdraw money out of my account without my authorization.

Very helpful, courteous, informative, knowledgeable people that I have spoken with at DirecTV.

I haven't been treated so kindly on a service call before. Great service! Even made me laugh.

Very misleading sales pitch! I was told one Price with a two year agreement, after ONE year, the price went up $30 a month! Never signed any contract or service agreement and now I am told I will be charged a cancellation fee over $200. How can this be legal? When talking to a supervisor who could not give me a straight answer, she hung up on me! Terrible Customer Service. WOULD NEVER RECOMMEND DIRECTV!

I was called by a representative from DirecTV about my email address because it didn't go through when they tried to send me my contract agreement, but I had to return the call because I missed it. It didn't take long before the problem was solved.

The representative was very helpful.

Once I reached the right person she was very helpful. Before that it took four attempted calls and two hours. The AT&T automated menus don't know what DirecTV is. It transfers you to U-verse support. U-verse support transferred to DirecTV commercial service who transferred to residential but the phone goes totally silent and you don't know if you are still on hold. The AT&T website refers you to customer service at AT&T but no one there seems to know how to handle the calls about DirecTV.

Felt like a valued customer from the very beginning. I do hope my viewing experience will be as great as the customer service has been so far.

Had DIRECTV for ten days. It only worked for 2 hours after install. Every call I made for repair was just transferring around, holding and people asking me if the unit was plugged in, if the tv was turned on, etc. Long story short I cancelled because it was too much hassle for tv service. So now I have a final bill for $413 for early termination fee. DIRECTV claim they emailed me the contract. Well guess what? They emailed me all the personal information of a person with the name Mary ** who lives in NC who has no affiliation with me. Enough said about this company. You be the judge.

They were very friendly and helpful.

It was easy, clear and concise. They came a day early to set me up, everyone was very courteous, willing and straight to the point. All three of my TV were set up. The Guy working on the equipment was friendly, courteous and very professional and even taught me how to work the equipment. This was a great experience in buying something new. All question and concerns were answered and everybody I dealt with was a true credit to your organizations and I really am enjoying my new TV experience.

We bought a new house and proceeded to have our service transferred to the new address. We were told that you get one free move a year and I have lived in my apartment for 8 years, finally purchased a house and they wanted to charge me $250.00 to set service up at the new house. At my old apartment they tapped into my neighbors dish so they never installed a new dish for us. They wanted to charge equipment charges again and everything. When I fought with them about how ridiculous that was and told them I wanted to cancel. We were told there was a $440.00 cancelation fee. I said cancel it and I would make payments. They then tried to take all the money straight from our checking account to pay that fee upfront.

Service Tech was amazing, I did have a mix-up with my installation dates and it took a little while to find my order, but after that things were fixed. I'm happy overall.

Keep up that great job your company is doing -- setting the bar for what amazing customer service should be! Thank you.

I was not given correct information about the package. I ordered and it turned out the Internet part was not what I was told.

Long time DirecTV customer. Never had a problem with service. Three months ago I upgraded our service package to a "Premium Intro Offer" for $79. I was advised to call back in 90 days for the same "Premium Intro" price. The Customer Service Rep (CSR) said DirecTV would have that same $79 intro price for the next three 90 day time periods... provided I called back each time 90 days later to renew the offer. Considering the savings... I felt DirecTV's pricing was competitive and fair. That call was taped. I made that first 90 call-back-offer today. A new but polite DirecTV CSR said that offer no longer existed... but he could offer me another "Premium Deal" that would "save" me about $25 off the regular price. I was stunned that DirecTV would not honor what they said they would do.

Overall good experience, like the refer a friend.

This person made me feel like I count as a person and as a customer. He was pleasantly helpful. He should be rewarded by your company for his excellent customer service.

Would definitely recommend DIRECTV to friends due to good service and wide selection of movie channels.

CSR very helpful.

My experience with DirecTV was good overall. Other than the disconnect at the end of the sales session, the representative was helpful in processing my order. The only reason I did not put a 5-star rating was because when I called the pending order phone number, the prompt to "cancel the order" was not operational. I tried the button 3 times and it continued to disconnect me. The connection must be broken.

My incredibly poor experience with AT&T has been ongoing now for over 3 months. Originating with an order to provide Internet/TV/telephone services for my new vacation rental/2nd home in San Diego, I ordered bundled services with a fixed monthly charge. I established service with an installation scheduled 10 July 2015. All services were up and operational during my visit from London in the summer, ending 26 August. At the end of our stay, I began to receive notices of unpaid DIRECTV bills. August 21, I spoke with Marcus in Salt Lake City, Utah and after investigation, was told that two accounts had been opened, one with the bundled AT&T services and the second, solely, DIRECTV. When I inquired about the late payment notices, AT&T told me that, as they were bundled, AT&T would be paying directly to DIRECTV. However, as they had just acquired DIRECTV, their systems had not yet been integrated.

This was actually handled in person at the local AT&T store with one additional follow up call.

Everybody I talked to was eager and very ready to assist me even with my deep accent notwithstanding, I liked the effort put at least to hear what I was saying. A friendlier reception.

I called to reschedule my DirecTV installation date. The person I talked to was very nice and rescheduled my installation date.

The representative was very nice, and I will tell my friends about DirecTV. My experience was very helpful. So many times people are rude but he wasn't. I enjoyed dealing with the representative that helped me. If I could, I would like to have that person again if I needed help.

The cable guy - Mr. ** is a cool guy. Maybe next time when we move to somewhere else we will call y'all again. I'm sure of it.

I had to find my own internet provider at a fair price!

Great customer service when I first called to switch over to DIRECTV. Very knowledgeable in the products and helped me decide which package deal was best for my family.

The person who came to install my dish was a wonderful representative for your company. My installation was a difficult one and he handled it very well, going beyond what I expected from him to make my installation successful.

DIRECTV agreed to charge $66.89 for a 12 month contract. Month 2 they raised it to $82.76. And after I called they told me that the call was recorded but that it belonged to them and unless I recorded the call. "You Have No Proof" is what Carol from DIRECTV says. I called back 2 more times even spoke with a supervisor and was told the same, "If you didn't record the call then we can't honor that price."

Professional and personable help.

My experience with ordering my service was done in a timely manner. I thought the rep. was very friendly, and also made an effort to answer all questions I had before finalizing my order. Job well done.

Very good and friendly.

So far I have been more than underwhelmed with my experience with DirecTV. To start things off, my installation coordinator was less than professional and left a mess everywhere, did not clean up his garbage, cuttings, and left over cables. And of course, discovered this after I had completed his "customer satisfaction survey". There was a mistake made on my account when I signed up. Whoever signed me up forgot to include the NFL Sunday Ticket at no additional cost.

All agents I spoke answered all my questions and were very professional. Any questions I needed answered were done quickly. No waiting time. They knew the program.

I love everything about DirecTV. I couldn't be happier with them. I've been a satisfied customer for several years and pray that when I move to a new home, that DTV is available and HOA doesn't give me any problems about having a dish. Quality of both the product and customer service are exemplary of what all the other television providers should be doing but aren't. I LOVE DIRECTV!!!

The tech who assisted was very supportive and answered my questions to satisfaction.

When I reached out to DirecTV it was to find out what they could offer. After a few minutes on the phone we went from 90 dollars to 29 dollars. They sold me on the cinema package which is something that already comes with the deals. He told me I would be able to watch theatre movies a couple days after release (some) and turns out to be false.

We switched from Dish to Directv yesterday and I cannot begin to tell you how pleased we are with the decision. Your consumer service is outstanding: minimized wait time when calling and outstanding phone representatives. Our installer was fantastic. Great job to all who we have encountered thus far.

SR was courteous, easy to communicate with and answers all questions. Scheduling was no problem and flexible.

They debited my account without first letting me know it was going to happen and I had spoken with a case manager and everything was fine. They are not being fair with the charges and they will not work with me on these charges which are incorrect. I need to speak with Michael who I believe was the person who was handling everything and said all was well. I need my 138.00 back and not on their debit card but in my account.

Jeff my technician was very courteous and friendly. He completed my installation in a very timely manner. Jeff answered all of my questions and concerns without a problem.

I am happy with DirecTV. They weren't pushy, like they only wanted to make a sale. Instead, they genuinely helped me and saved me money. Customer service is pleasant and professional.

Everyone was polite and helpful. Sorry I don't know their names.

The company representatives are not disclosing the information and/or giving the wrong information. I had 3 bad experiences in a row. DirecTV called me a month ago to offer equipment upgrade from regular HD receiver to DVR HD receiver. In return I agreed with 2 years contract. The agent promised there will be no extra fees neither for the installation, nor for the equipment, nor for the DVR services. The technician was never scheduled as promised and when we called to reschedule we had to argue with them to wave the technician's fee.

I have tried for months to get my iPad connection with DirecTV to keep freezing with NO resolve. Same story with Genie **. These apps basically DON'T work on the iPad. By DirecTV's own admission, we are 'working on it' but can't be responsible for the OS. Really? I suggest you request compensation through customer service, may take 3 levels of management to pressure them to adjust to their advertised promise and fix.

We live in a rural area and we are sort of at the hands of our DSL provider which we don't really like or think is very competitive in prices. There are only two providers in this area, one is Endeavor the other is DIRECTV. We really wanted a package that put all in one package. Only DIRECTV could provide that. We are presently under contract with our TV which is DISH and we like their provisions. Others are working on service in this area: DISH, AT&T, New Wave. It seems that maybe Endeavor is trying to get what they can get because they know more competitive prices are coming. I may be wrong but 8 MGBS per second is pretty slow for the price we are paying and the cost is more if we want faster service. Our service is not a very much faster than dial-up. In the past I had DIRECTV and I didn't like the ** that came across with the regular channels at night time.

The installer was very courteous and had great manners. He answered all my questions. He even removed the old dishes from other tenants. Super nice guy. Thank you.

My experience so far has been great and I do not have any issues so far.

Great experience. Very helpful people.

I was very happy with both the representative that placed my original order and the one that helped me with the reschedule. They were both very knowledgeable and very helpful.

Very friendly, informational, and clear speaking voice. Also very patient with a Sr. citizen who does not always hear so well.

I made a bad decision before I call Directv. I call Dish. I will not do that again. I will tell all my friends about Directv. No one should call Dish. They are not the right choice to make. It would be the last one I would call. I will not call Dish again.

I am in fact really hoping to watch TV in terms of news. If customers have difficulty in installing DIRECTV from a rented apartment, how about providing a choice of watching these TV channels online, say, on a computer?

Everyone I spoke to was very helpful and pleasant.

My family and I are so happy with DirecTV. I am so tired of the price increase and changes with Cox as our cable provider. My family members are also switching to DirecTV. So thank you for great service.

DirecTV should be ashamed of their policy. I could not get a quote for service unless I gave them my social security # and DOB. I would not do it. I politely asked them to quote as if I have a 740 Credit Score and they would not do it. Makes me think I was going to be chasing down fraud charges. BAD Practices. Very BAD.

Both AT&T and DIRECTV customer service needs to be on the same page regarding prices and service requirements.

Services have been friendly and helpful! Always quick to help when I need something addressed!

It is good to have DirecTV. Looking to stay as long as I can.

The technician was amazing. Showed his badge, said hello, had to change some things that were here already because they weren't legal so he changed it. Explained and showed me all sorts of features on DirecTV. He listened very well and explained. He was very smart and knowledgeable which is so nice.

The gentlemen were very patient, answer all my questions, went through everything with me and my daughter, explain it step by step. Showed us where every Channel was, how to record and how chose all the remotes. Also help me on explain what to return back to the other company.

My experience with DirecTV was very pleasant. No high pressured sales pitch talk selling me something I didn't need. That alone was a relief. I was informed of the various programming packages that they had and told of the few extras like "NFL Sunday ticket", and was able to choose exactly what I wanted. The best part is that it all was within my price range. And, that was a good feeling. Thank you DirecTV!

I called the DIRECTV 800 number in response to an email from you about matters to be addressed by the subscriber prior to installation. Your Service Representative treated my questions with knowledge, understanding of issues, and an effort to provide top-flight customer assistance. HE EXCEEDED BOTH MY "EXPECTATIONS" and MY EXPERIENCE WITH OTHER TELEPHONE SERVICE CALL CENTERS. If he isn't one of your company's "service ambassador/trainers," he definitely should be.

Very concerned with meeting the needs of the consumer.

Daniel the installer was great. Also he was a hard worker.

The transaction was easy and I was satisfied with the assistance provided by Yvonne. She was courteous and helpful, and she promptly handled my request to cancel installation of service. I frankly anticipated pushback from a representative; however, I was not pressured to reconsider our decision to cancel at this time. Due to the representative's demeanor, we may reconsider changing to DirecTV at some time in the future.

Very pleasant and didn't take up all my time.

Very friendly and courteous staff, knowledgeable installers. Answered all questions in a professional manner. Very clean installation and the installer was friendly and professional.

Knowledgeable, friendly - great customer service and good pricing. Very happy with DirecTV.

I received excellent treatment and would recommend DIRECTV to all.

I ordered the basic cable package as to assess the quality of Directv. The time was given to the operator as to when to arrive for installation (3:30). The Tech showed up 3 hrs early (12:00) and called to say he could not hold the order open. I called to cancel but Bridget assured me that staying with the Directv family was the best decision. I now it scheduled on the weekend which was not offered at time of placing the order. Bridget saved the day.

Very nice experience.

I would love to have had DirecTV installed but the signal was an issue. Hopefully I can get it in the future!

Great customer service!!

I had to cancel my order because I am moving very soon. The service representative was very understanding and solved my problem. Her name was Sherry and she represented the company well.

Would recommend. Our installer Gerald was excellent.

I used to have Dish but couldn't be happier with DIRECTV already and haven't even had it for a full day yet the on-demand features and apps along with Sunday ticket and all the exclusive channels blow Dish TV way out of the water. I am very satisfied with DIRECTV and would recommend it to anyone.

Everyone at DirecTV I have dealt with has been absolutely amazing!

The installation process was HORRIBLE! I was given a 12 to 4 window and called about 20 times trying to get someone out that day. I personally took off work half and had my elderly grandmother sit for other half of today to only have my - installer never show up. After numerous Phone calls finally the cavalry arrived and 4 technicians professionally took care of me and did an Awesome job. If not for their attitude and willingness to do right I would have cancelled before I even used service. My experience to get technicians to house was horrible and caused me a lot of problems. I repeat if not for the guys' attitude that showed up I would have never used or referred you all to anyone. I do expect that you will do right by me a fix or make up for this experience.

TERRIBLE, every time dealt w/ DIRECTV. They always pull a fast 1 on us. Latest 1, cancelled our svcs because they raised the price to the sky. We called to negotiate. Rude, they'd rather give best prices to new customer, not established customers. So we cancelled. Rep said, they send us box to return equipment. Limit was 21 days. We called two additional times to get the boxes mailed, because the 1st and 2nd rep didn't do it right. So had we trusted and waited, those boxes would've never made it, thus making our equipment late and CHARGE. We were adamant and responsible to get their equipment back to them – Main receiver and Genie. Sent it on time, took pick of label and box. We were sure, we met the requirements. 3 WEEKS LATER, a charge for $48.65 appears in my savings/checking acct. And account I had NOT USED TO pay their bill in over 3 years.

My local channels wouldn't come in, after multiple phone calls to customer service, my faith in DirecTV is gone. I was given empty promises about return phone calls, discounts on my bill and how many receivers I was getting. I've been a customer since 1998 and NEVER received such POOR SERVICE. I've taken time off work, have had to have friends come and stay at my house waiting on a service tech., still don't have the equipment or discounts I was promised. I'm just asking that DirecTV give me the same loyalty I've given to y'all over the past 17 years!

Called to have mine and boyfriend's accounts merged. We live in same house. My boyfriend had a stroke and is disabled. I take care of him. The tech comes over and looks around. Says I have to call DirecTV and have account merged, which I already did that. That was the reason he was there. So I get on the phone with them. They take down all the box numbers and say "ok account are now merged". I had perfectly fine tv connection at this time. When I hung up with her, my tv service was disconnected and my boyfriend account was to be connected to 2 tvs in others parts of the house. I go outside to tell the tech they were merged. I could not find him. He got in his van and left. He did not tell me anything just left.

From the beginning when I ordered it to the end when they installed it, I had no problems with DIRECTV. Thank you.

Excellent customer service. Glad to know we have a good customer service team at DirecTV!

Great customer service. Needed to replace Comcast whose costs have grown and grown.

First time I called the sales associate was very nice, but did not get the order right and I had to reschedule another person to come out with the correct equipment. The second time I called it was excellent. The order was replaced and everything was done very well. Very thorough and so polite.

I am happy with the service as of now. I have no complaints.

The person that gave me a sale pitch with lies attached to his sales pitch. I felt like I was at used car lot being swindle.

Received unsolicited marketing call from DirecTV (one of an ongoing campaign). Asked to not receive another. Was told I would be rescheduled for another. The arrogance was dripping. Good companies do not badger and be disrespectful to their customers. There are competitors.

First call to have installed. Communication of what I wanted but was taken care of on my second call.

Very helpful team.

I could not have DIRECTV where my son lives. They were very good and agreed to refund my money with no other questions asked.

Good teamwork, I hope the installation is as good.

Great overall experience with the tech, resolved an issue with connectivity with great patience and troubleshooting skill.

Excellent knowledgeable man who went the extra mile with us. Installation went without a hitch, he was very careful of my gardens.

On Sunday, October 4, 2015, my DirecTV service was not working. There was a code "775" at which I unsuccessfully reset the box numerous times. I called customer service and was told the next available service technician will come to my home, October 11th. I live in North Salem where this is my only means of television service. The customer service person began to make snide comment because I was a tad irate.

The person I spoke to was very friendly, helpful, easy to understand and knowledgeable. I enjoyed speaking to her.

Rep helped me make changes and recommendations on what I need. Great help!!

Installed in a driving rainstorm, took into account some unique features of my house. So very pleased.

We had issue with Directv not working. Called Directv - was told 2-3 weeks for service tech to come out. Canceled service. Went with another service provider, returned equipment to them. Was checking our bank acct they removed 210.75. When we called Directv rep told us that they would reverse charges if we came back to them and give us 200.00 Visa gift card.

Overall experience with DirecTV is amazing!!

Phone rep was very good at her job, as was the service tech.

The technician came out to the house and did an amazing job even while pouring down rain. Was still very happy and did the best he could and was very impressed with his work. Thank you DIRECTV.

I needed a bridge because of my home. The representative was able to help.

They are not putting it in till Friday but talking to everyone. No pressure and just willing to take their time with me, so I understood everything.

Super easy, quick and accurate. Zero problems.Thank you Tea and directv!!! Bye bye comcast!

I had DirecTV for years. My kids who are 4 and 7 LOVED it, my wife loved it. But our contract ran up, we owed them money. They got all their money and contract was up. We wanted to put DirecTV in my name or my wife's, it was in mother in law's name. Due to their HORRIBLE credit check system we did not have all that money upfront... Well she had a heart attack last year... So dealing with everything going on with that and deaths (we had 3 people die in matter of 4 months) we were FLAT broke. Once they disconnected our service they went ahead and took all the money we owed them out of our bank account and canned us. I wish I somehow switched bank accounts so they could of never of done it, either way though DTV got their money. It was not like we owed a ton of money. I believe we're behind 1 month.

Very good company. Thank you for your good work.

No trouble at all. Everything went according to plan.

The last lady was very nice. The others need to be more helpful. ;^(

All were helpful, but the inability for DirecTV to bundle phone and internet did not meet my needs.

Everyone I spoke with was nice and helped me to the end! I hope to continue with DirecTV and recommend you if all continues to go well with my service! Thank you!

Nothing more to add but I have already stated. My sense is with AT&T and DirecTV being merged into one sale system, one billing system that your programs are not necessarily talking to each other nor synchronized. The agent I talked to in this issue did an outstanding job.

Thank you guys for all your help. I am very happy with everything and would definitely recommend DirecTV to friends and family. You guys were very helpful and patient with my questions.

They were very professional. They helped me with every question and problem I had. They worked effectively to solve my problem and answer all my questions.

Customer service representatives are very friendly and very knowledgeable about all the programs that are offered by DirecTV.

Patience, professionalism, most of all politeness.

What happened to me is what the FTC is suing Directv for in March 2015. The way the scam works is the company tacks a "free" premium channel on, doesn't let you cancel during the free period, and then bills you after the automatic renewal. The company doesn't care if you cancel during a two year plan because it then assesses an early cancellation fee. In this case, the scam involved the NFL Sunday ticket from late 2014 - October 2015. The company is now owned by AT&T so uses AT&T's business practices.

My understanding was not clear to me after I was told after speaking to AT&T.

Wifi - This company needs to raise so it works better.

Prior to installation the customer should get the channel guide a few days before so they decide which package to get with exclusive offers. Otherwise the cost will be more after the initial install day. During install it is hard to decide and look over the guide.

I called them to cancel the order. They are very courteous and prompt with my cancellation, I was even told I was due for a credit after I cancelled my order.

I cancelled my contract because our apartment manager doesn't allow installation of DirecTV antenna. I received a call that the installer will come even my contract was cancelled and replaced with U-verse. I called back DirecTV to stop the technician from coming, it was easily resolved by your representative. Thank you!

My overall experience with DIRECTV - I will definitely call back to use them when we move.

I had a very positive experience and got what I was looking for in a price range that was fair.

Very easy to send my Uverse equipment back. DirecTV is cheaper without me giving up any tv channels I watch regularly.

Between the phone conversations with the rep and the Mark ** for installing the equipment, everything has turned out great! Thank you!