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DIRECTV Reviews

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About DIRECTV

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DIRECTV is a direct broadcast satellite provider that transmits to homes throughout the United States and the Caribbean. There are many different packages to choose from, each offering a variety of features, channels and DVR options. It's important to note that DIRECTV requires a two-year contract, and most customers experience an increase in prices after the first year.

Pros
  • Various programming options
  • Easy to relocate with
  • Multiple packages available
Cons
  • Costly to cancel
  • Price increases after first year

DIRECTV Reviews

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    Page 94 Reviews 18237 - 18437

    Reviewed July 27, 2000

    Through an advertisement, I called Direct TV for an order of a satellite and two receivers, with the understanding that the installation was free. After much deliberation, it was confirmed that I would not be assessed the COD charge for installation and the company would waive the COD charge. In addition, I was to receive a rebate of $125 for the two receivers.

    After talking to two representatives for installation, I was still going to be charged the $200 installation fee, which was supposed to be waived. In addition, installation only took place on Tuesday and Fridays. This information was not revealed at the time of the purchase. Direct TV has charged me the fee for the Dish and receivers, but are "jacking me around" on the installation process. Because of their continuous delays and unprofessionalism, I want to return the whole package to them and have them pay for the postage. I am tired of being "put on hold" by this company; it has been over two weeks and the work detail has not been completed. With the advance age of computers, one would think that these people could correct the work orders and get everything straight, rather than placing the burden on the consumer.

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    DIRECTV Company Information

    Company Name:
    DIRECTV
    Company Type:
    Public
    Ticker Symbol:
    DTV
    Address:
    2230 East Imperial Highway
    City:
    El Segundo
    State/Province:
    CA
    Postal Code:
    90245
    Country:
    United States
    Website:
    www.directvbundles.com