The Buyer's Choice Awards, driven by consumer feedback, incorporate thousands of verified reviews from ConsumerAffairs users across the United States. These awards are based on sentiments important to consumers in various categories, identified through web research, and include assessments of whether consumers had positive, negative or neutral experiences with companies.
Medical Alert Systems

Best Experience with Staff Winners
Monitoring services cost $98.85 monthly (according to our sample quote). Equipment setup costs $198, including installation and activation. Fall detection is not available. All equipment comes with a free lifetime warranty.
- 24/7 professional monitoring
- Pendants don't require regular charging
- Waterproof equipment
In-home systems start at $24.95 to $29.95 per month; mobile systems start between $29.95 and $37.95. Options to lease or purchase equipment. No upfront activation fee. Automatic fall detection and caregiver tools available.
- Easy to use
- GPS tracking capabilities
- Optional fall detection
- Useful caregiver tools
Best Customer Service Winners
Monitoring services cost $98.85 monthly (according to our sample quote). Equipment setup costs $198, including installation and activation. Fall detection is not available. All equipment comes with a free lifetime warranty.
- 24/7 professional monitoring
- Pendants don't require regular charging
- Waterproof equipment
In-home systems start at $24.95 to $29.95 per month; mobile systems start between $29.95 and $37.95. Options to lease or purchase equipment. No upfront activation fee. Automatic fall detection and caregiver tools available.
- Easy to use
- GPS tracking capabilities
- Optional fall detection
- Useful caregiver tools

