Walmart Auto Care Center Reviews

You are supposed to be the low price leader. You are so full of it!It is unbelievable! I just bought two tires from your Mena store. Who charges for airing up a tire? Who charges for putting in a stem? I will find a lower price and you will make good by refunding my money or I will see you in court like everyone else that you tried to screw.

I went to Wal-Mart to get an oil change and I brought my own oil and oil filter and a week later i was getting a radiator flush in a shop and noticed that the oil was still black and the oil filter was old and never had been changed. So when I went to talk to the manager Mike he tried telling me that it was changed and clean and refused to give me a business card or a last name. Then when the oil change was done again it was clear like it should have been and I was waiting for a half an hour because Mike told me to wait till the paper work was done. I had to go and ask if I could leave and the woman at the counter finally said I could when I could have left awhile ago. Before Mike left he stood right in front of me (inches away from my face) trying to intimidate me as he told me about the oil and they told me that I had a massive coolant leak and oil leak. When I got it looked at everything was fine. I feel like I was mistreated and frowned upon because of something they did. I don’t appreciate this at all and I am considering never going to Wal-Mart for anything again.

I had purchased 4 new replacement tires from Wal-Mart in Aug. 2008 and had a 50,000 mile warranty and road hazard coverage on the tires purchased. On a trip in Colorado in May 2010 and out in the east plains, the left front tire started to make a thumping noise. I had stopped and inspected the tire and could not detect a problem. 13 miles to the nearest service station, the attendant told me that the tire had a "flat spot" and he did not have a correct tire to replace with. He said if he rotated the tire to the rear, it should be fine to get to New Mexico. After he rotated the tire, the truck drove fine for the remainder of the trip.

I bought 4 new tires from our local Wal-Mart with warranties for them. 1 month ago I had a nail in my tire and it was leaking air, so I went to the same Wal-Mart and they fixed the tire and told me that I needed 2 new front tires. I went back today due to the fact that I have a bolt lodged in one of my front tires. Not only would they not fix the tire, they also said that I would have to buy 4 new tires! Their reason was that they had recently "changed the rules" on what they can and cannot put on your car. And the tire that I wanted fixed is below the level that can be repaired. They now have to adhere to the driver door sticker for the size and type of tire. That is all well and good, except for the fact that they are the ones that took the factory tires off and replaced them when I purchased new tires. And now they will not replace any tires unless I pay for 4 new tires.

I went in to get my oil changed in my 2000 GMC Jimmy and was told my drain plug was stripped so they would not change my oil. I drove my truck home and I started to hear a ticking in my engine a few weeks later. I thought it was an oil issue so I climbed under my truck and my drain plug was fine. I changed my own oil, but the ticking did not stop. I found out that because I did not change my oil earlier, I had a lifter that was bad now. I have to change it out. If the oil was changed when I went to Walmart, I would not have this problem now. I have owned this truck for almost 5 years now with no problems. I am disabled and live on disability. Now it is going to cost me more than I can afford to fix this problem. Thank you Walmart oil and lube!

Walmart put a wrong oil filter on my engine. The invoice shows wrong oil filter number, proving they did this. The filter fell off on the freeway at about 70 mph in the fast lane of the express lanes. I’ve avoided potential fatal injuries/damage in a car accident; almost crossed collector lanes (impossible due to volume of traffic). I have avoided getting run over. Have it towed to Walmart who said the filter fell off, and that it was the wrong one according to the invoice. Several days later, their insurance company said they would pay for a junk yard engine to be installed for my 20,000 mile 2007 Camry (3 years old, with 2 more years on warranty). Its warranty is now void; engine is toast.

I have been a regular customer of Sam's club and then Walmart. I have bought new tires from Walmart for the last 5 years. The last time was for my daughter's car. I had all 4 replaced. The next day, the tire was flat. It had leaked around the bead where the rim meets the rubber. So I brought it in and they said nothing was wrong with it. 3 months later, same problem. I could tell when I ran water around the rim tire until I found it bubbling. So with 10 dollar road hazard, I took it back. The technician told them it has been driven low or flat. The arrogant person saying this did not witness me taking the tire of the car and putting on the spare. It went flat in the driveway. They want me to buy a new tire because they can't let me drive it away because they think it is unsafe. They want to "trash" a new tire with perfect tread. How wasteful is Walmart. They don't care about the environment to want to trash a perfect tire. I am never taking my tires to Walmart ever again.

I had my oil changed, and they put a defaulted oil filter on it. Then all my oil ran out and caused my motor to start to tick and to miss when running. And it caused it to lose pressure. So because of the oil change, the motor will have to be replaced.

Walmart tire and lube forgot to put inner ring of cover of lug nuts back on tire, dept manager looked at tape and couldn't tell if was there but I know it was. Planning on talking to management tomorrow, 5-15-2010.

I went to have a flat fixed on my 2002 Cadillac Escalade on May 13, 2010, at about 8:30AM. When I went in, all the auto repairmen were just standing around, doing nothing. I feel I was being ignored. Finally, the lady at the counter asked if she could help me. I was told to go back out into the area, where you check in to have service done. I was ignored even more. It wouldn't have been so bad, but there were only 2 cars in the service area to be fixed (mine and another truck). It took 2 and a half hours to fix the flat. I missed 1 day of work, because the auto department is so slow, and they don't care about their customers. I will never go back to Wal-Mart for auto repairs again. I could have gone to any other place, and got it done in 30 minutes. The only reason I went to Wal-Mart is because the tire was losing air.

My vehicle, which is a 1988 Chevrolet Blazer was serviced at Walmart on March 4, 2010 at 1:34 pm and completed at 2:34 pm. They sent me on my way with an okay! My car is good to go. However, on March 22, 2010, two weeks and three days later, my car would not start. I called Walmart to ask what my next move would be, but all they can tell me is that they looked at the tapes and spoke with their technicians and it isn’t their fault. They say they replaced the oil and put in 4 quarts. So I took my car to Elite Automotive on 1302 208th St E Spanaway WA 98387. I had them check what the problem is and had them state what they find out. Their technicians found that the oil dipstick will not come out. They pulled the oil pan drain plug and drained out 1/2 quarts of oil. The end result is my engine needs to be replaced. Walmart’s insurance called me on May 4th, 2010. They pretty much said the same thing that they look over the tape, but now they’re telling me that they smelled the dipstick and it smelled like oil and gas. However, that shouldn’t even be a problem because on the service description it states: “Oil - Replaced.” My car needs a whole new engine.

I purchased two tires for my vehicle in August of 2003. I paid cash for the tires. The tires were not in stock, a customer representative was to give me a call when the tires are back in stock. I have been having health problems for quite some time. I just found the receipt for the tires realizing that I never received them. I went the store where I purchased the tires from. I spoke to a rep and stated that I never received my tires and that I would like to have my money back. The sales rep was trying to tell me that I must have received them and I stated that no, I haven't received them. I told the rep that if I had received the tires, I would have had a receipt stating that the tire were received.

In November 2009, I bought tires from this particular Wal-Mart, and now in April 2010, my tires have worn down so much that the metal belt has separated and one tire has already gone flat. I wasn't given any information about the tires, and after calling over and over to see if there was some kind of warranty on 50,000-mile tires, I kept being put on hold for long periods of time. I would like two new tires, because 50,000-mile tires should not have went out that fast and I haven't even driven 1,000 miles yet.

April 16, 2010, my battery light came on then the check engine light came on and all of a sudden the car start to slow down. I pulled off the interstate and checked the manual. The manual suggested to take the car to dealer. I have a 2003 Toyota Camry that I have never had trouble with. The diagnose from the dealer was "engine oil cap off" causing oil to drain from car and engine ran hot.

I went there as I left an auto shop where I had check them out what made my car shake and they told me that both front tires needed to be replaced. Well, two or three weeks ago, I was told by bill that they were okay and would last 4 years. So, I went back thinking, he wasn't going to be there. Man was I wrong. He said just one needed them when I was told at another that both needed it. Anyhow, some smart mouth rude woman came out and asked what am I supposed to do.

I have tires that were purchased from Wal-Mart (#530), set of 4, for $90.00 each, and I have all the road hazards, and I was told by the service manager that I was able to get my tires replaced at a 40% prorate on the new set, because of the condition of the tires. I went in to see if the tires are in stock, and Tom was on vacation, and the workers there that day tell me the manager told me wrong. They called the assistant store manager back, and he told me Wal-Mart doesn't honor that anymore. What did I pay for then? I am really **. I am still waiting, 8 weeks later, trying to get something done, and a Wal-Mart 335 miles in Magnolia Arkansas tells me they will honor the road hazard warranty. This is not good business. The service at Wal-Mart is getting really bad. They should be doing all they can to keep customers, when the economy is bad.

The last three or four times, I have been having my car oil service there. The car was done in 18 minutes. The electric seat was pushed way forward, and raised, oil spilled on the fender, and they overfilled on oil. Twenty one items were to have been checked, in 18 minutes. I complained to them, and was told it only takes seven minutes, to service a car? Not my car, or anyone else's. Their service department is a joke. There was no need to mess with the seat settings, as I have seen the guy who did the work, and he was the same build as me.

I took my auto to Wal-Mart in Blytheville, AR. I had four new tires put on and had a service done on it. I spent $552.07 at your store. I had to go to Auto Zone and buy a new oil cap. They told me mine was broke when they got it. Couldn’t have been. Would have been gone as I live on a gravel road. I am very unhappy with your company, but since I am just a little guy so to speak, big company like yours can mess us over all you want. I told your people there needed oil cap. They tell me we don’t sell them. Well, if they break them you should stock them. I will never buy tires from you again or none of my family or friends will after I tell them what was done to me. I could have lost all oil from car. I did lose five lug nut covers. I had two missing, so now I am missing five more. Thanks a lot.

I purchased two Douglas tires about 2 weeks ago. They are the worst tires ever. Both of them have blown completely off the rim causing me unbearable distress. The first one blew out on the way to Louisiana. We were schedule to be at an NBA game (Hornets vs. Nuggets) on 3/12. We were not able to make the game because we had a blow out. The second one blew out was when my fiancé was driving it. I ended up staying at work an hour longer because he had to change the tire and drive on a doughnut.

Took truck in for oil change at Wal-mart. After oil change, check oil, level light comes on. Check the oil, no oil. I have no leaks. Called Wal-mart, they wanted me to drive truck to store which is about 15-20 miles with no oil in my truck. I said no you need to send someone out to look at it. They sent someone to put oil in filled out claim and the guy said to check often and if anything is wrong call us back. We took pictures of dip stick which was burned and needed 5 qts of oil. Drove truck for a while and something told me to check my oil its 4 qts low again called Wal-mart back they told me to take it to closest Wal-mart to let them check it out and its free.

I arrived at store at approx 3:50 pm on Friday, March 20, 2010. A sign on the door made me aware that the Tire Lube Express closed at 4:30 pm. I asked the attendant for an oil change and was told they took their last car at 4:00. I informed him that it was not yet 4 and he said, "Sorry." I drove approx. 30 miles for stores service. The original sign said they close at 6. Even though the sign said 4:30, they should keep the service available until 4:30. No one apologized. They just wanted to get rid of me and so they did.

On March 13, 2010, I went into Walmart for a oil change. I know for a fact my car was not leaking oil when I arrived. As I was checking out, they informed me of a major oil leak. On the receipt, they had checked the oil and found it stated that the oil level was over full. I asked them about it and they said they would review a tape. I said everything was done correctly. I do know that it was not leaking before and while I was there, there was no spot or puddle on ground. I myself am not a mechanic but I looked at the oil filter they had put on and it looks like it doesn't fit properly. There is a shiny area around it where the old oil filter sat.

I took my car in for an oil change. Before going in, my car drives very smooth. After the change, the car feels jerky and I have even seen smoke coming from the hood a week later. I haven't notified Walmart yet. I really would like to know what do they do back there.

In Wal-Mart TLE vehicle tires were over torqued and caused the braking system to become warped. Unable to resolve a small claims suit that was established in local city court. Rotors became warped, damaging braking system.

I was going there to do oil changes and all point checks. That is a joke. Went traveling and found out the windshield fluid no existence and my antifreeze was almost gone. I was visiting friends and one happened to recheck my fluids and found nothing. If they did anything, it was just an oil change. I paid them good money to check all fluids and what a joke. No more of my money going there. Not sure yet. Did find a busted hose, did they do that too?

On Sept. 24 2010, my son bought four tires at Wal-Mart in Mt. Sterling, Ky. They were Douglas tires size 14 in. On March 2, 2010, two of those four tires blew-out. On March 3, 2010, those two tires were taken back to Wal-Mart and replaced then. On March 6, 2010, two more of the four tires blew out and needed to be replaced but not without confrontation.

I went to Wal-Mart on 2/12/2010 on lunch to get an oil change. After waiting one hour and about 15 minutes it was finally ready. Drove back to work. It was time to go home that evening and I notice a slight knocking noise. Weather was bad (snow) so I continue to drive home and said I will have my husband to check out the noise.

I’ve used WalMart for my oil changes since our store has opened in our area. Its service is getting worse and worse. I’ve been there three times in the past week to get my oil changed. Each time, they have told me that there was a 3 or more hour wait because their help has not come in or there’s only one person in the shop. What kind of manager does not call for help when employees call out? I have watched more people walk out of there due to not enough help. Today, February 22, 2010, I was there again to get oil change and the same thing happened again. No help. What is going on with your customer service? The girl came to tell us that there was no one to help. If you don't have dependable help then hire anew. I have never seen such a poorly run WalMart as we have here. There are lots of employees walking around but no one to help. Please help. We have gone to other WalMart down south but never had these problems.

Friday 02/19, I went to get an oil change at Dallas, GA (30132) location. The service was completed at 2:54 pm and at 5:34 pm (2.5 hours later), I discovered oil in my radiator and my oil was 1/2 pint short of oil. Luckily, the time I discovered the oil in the radiator, my mechanic was at my home servicing another car of mine.

I went in for an oil change. After a half hour, I was told that they could not do the oil change. The reason, the wrong filter was on my car. I wondered how that was possible seeing as I had no leakage from below the car. The girl inside at the register told me it was a "free spinning" type of filter. I had no clue what that was. She suggested I go to prior mechanic to have them do the oil change. I left, driving roughly 3 miles before my check engine light came on. I had no oil pressure. So I pulled over immediately.

I took my truck to Wal-mart, because it had a tire that was leaking air. They said the leak was in the sidewall and could not be fixed, so they sold me two new tires for the front. I drove the truck back home (Oklahoma) and then back to Colorado. At that time, my wife and I heard a noise from under the truck, and the steering wheel was shaking. So we pulled into the closest vehicle repair shop (Courtesy Auto). They looked at it and discovered the transfer case and front differential was damaged, and the cause was that the truck had differently sized tires on the front and back.

We purchased 3 of our tires from the Wal-Mart on US Highway 19 in Port Richey or New Port Richey then so we could have a matching set, because they never offered us an appointment to hold the set of four. One was sold. So, we had to go all the way to US Highway 19 in Pinellas Park to purchase the fourth tire (last ones avail on clearance and a match and our first set of new tires ever) where my husband realized they forgot to even offer road side at the first store.

I had an oil change performed at Walmart on Central Ave in Hot Springs. Richard, the Service Manager, was in the pit himself. When the job was completed, I paid and noticed he used 7 quarts of my usual brand of oil instead of the normal 6 qts. I questioned him about it. He said it didn't hurt to put a little extra in. I consulted my other 8 Walmart oil changes paperwork and showed him. He stated he "has 40 years of experience." I consulted my Ford manual where on page #247 it says to never overfill the oil. His experience tells him that it's okay and that Ford is wrong. I don't like this but can't get hold of a store manager. Nothing has happened yet but I'm afraid that it might. I believe that Richard sold me an extra quart of oil for $3.77 and it can cost me an engine on my 2007 Ford.

January 18th, 2010, I’m getting an oil change at Walmart in Chico, CA. I am the only car they are working on. I hear someone honking my horn. I look out and see that my car is done and they are ready to drive it out. I hear more honking, and more honking and then a long honk. There are around 5 guys around my car, joking and laughing and they finally pull my car out while still honking my horn. When I pay for my oil change, I ask the guy ringing me up, why do they have to honk my horn so much?

My husband and I were hauling a load of cattle to Oklahoma City. We had a blow out on the trailer in Gainesville. Since it was a Sunday, the only store open was Walmart. We pulled in there and were told they could not help us with the cattle loaded. We would have to off load them. We went to the livestock barn and off loaded the cattle. We went back to Walmart to get the tire fixed.

I bought four new tires at Wood River Walmart on December 5th, 2008. On July 30th, 2009, I noticed all my tires had bubbles on the sidewalls. I then returned to Wood River Walmart. The service manager said I had broken belts on all four; they were defective and needed to be replaced. The service manager told me I had a broken passenger rear leaf spring. He said I should have it welded and come back and they would replace my defected tires. I told him I would have it fixed today and return today. He said that sounds good, so I had it welded and returned the same day like I said I would and the service manager said, “Good. I am leaving for the day, but these guys here will fix you up with a set of new tires.”

I went to Wal-Mart to have my oil changed. They said they would not be able to change my oil since the oil pan was stripped. However, since Wal-Mart changed my oil the last time it was done, they agreed it was their fault and would pay to have it fixed. Wal-Mart gave me the name and phone number of the person (mechanic) I was to take my vehicle to. I took it and dropped it off where I was directed to and the supposedly mechanic supposedly fixed my vehicle and Wal-Mart paid the mechanic directly.

Purchased a new battery for my car November 2009. Next morning, attempted to start the car, battery was too weak to turn over the engine. Charged for 2 hours and was able to drive for the day. Parked the car again, 2 weeks later, the battery is dead. Charged for 2 hours and still unable to start the car. Put the old battery in the car and took the battery back to the service center and was told that the battery just needed a charge.

I purchased lifetime warranty for my 2007 spectra tires. They cashed it and it was totaled. I went to see if I could change the lifetime warranty to my new car. They told me no that I had purchased the warranty for the other car but they did not explained that to me. They just sold me the warranty like if they did not care. I talked to the manager of the store and he told me that explaining wasn't the rules. Wasn't necessary. so I will never go back there cause they don't explain the warranty the way they should. They say its not necessary. Wow what a store!

I took my car in for an oil change on Jan. 7, 2010. Upon leaving, my daughter stated the battery light came on and I instructed her to take the car back to see what happened. She stated the gentlemen told her she had a bad alternator. However, that morning, it was 18 degrees. If there was a problem with the alternator, it wouldn't have cranked. I purchased another alternator and had it changed and the mechanic stated you could see where Wal-mart hit the alternator with some type of wrench and shorted the alternator out. I spoke with two people and I have not had a response yet. I had to purchase a new alternator and had a mechanic change it that resulted in $350 out of my pocket along with the time to put the alternator in.

I took my vehicle in to WalMart for an oil change. I received a phone call shortly that something had happened to my car and I needed to get back to the store. When I arrived, my car wouldn't start. I had to leave it in the bay overnight. I called and got it towed this morning at my own expense. They told me to take care of getting it looked at and if it was found to be their fault, they would reimburse me. I had to get a ride home and borrow a relative’s car to get to work. No one would pay for me a rental car until it was diagnosed what the issue was. They could've at least provided transportation.

My wife called for a quote for 2 tires for her car and a quote was given. She set up a time to have the tires installed and she told them that she wanted the new tires for the front of her front wheel drive car. They told her they would not install the new tires on the front of her car. They did not know what kind of car she had, only the tire size. My wife asked how could she get new front tires and was told, only by buying 4 new tires. Their new policy from Goodyear, they claimed, is to rotate the rear tires to the front and only to install the 2 new tires to the back. There was no other way. They are crossing the line here. This is clearly an underhanded effort to double the sale.

When I purchased four tires for my car, I was told it should take about one hour. Instead, it took a little over 3 hours. The person who told me this knew that there was only one person who showed up for work and three who didn't show up.There were many people complaining besides me. I have proof of the times on my receipts.

In June 2008, we were planning a trip to Myrtle Beach, South Carolina from Pennsylvania, so we decided to get the oil changed in our car, a 2007 Nissan Altima. We also took in our 2005 Nissan Titan and had the oil changed in it at the same time. My husband told the intake person that we did not want the tire pressure modified at all because they set it too low and we had to then refill all the tires to the level that performs best on our vehicles. He asked that they just leave the tires alone. We watched as the intake person made a notation.

On Dec. 4, I took a 2004 Volkswagen Jetta TDI to Walmart for an oil change ($49.82). On Dec. 5, I noticed a big oil leak on the driveway. I checked the oil in the vehicle and it was totally empty. I called Walmart and talked to George, the mechanic, and was advised that I would have to bring the car back to Walmart to have the problem investigated. The mechanic advised that the oil should be filled up again and the car driven back to the store. I purchased oil at my expense and refilled the car and attempted to take it back to Walmart and it only made it halfway before the oil drained out. I had to get the car towed back to Walmart at my expense to get it looked at by their mechanic.

My sister-in-law carried her jeep to Wal-Mart for an oil change. Guess what, bad idea. She drove home, got in the yard, and heard a knocking sound. She called Wal-Mart back and they told her to take it to a mechanic for a diagnostic check. Guess what, the foolish mechanic did crank the engine up and let it run. The engine blew up knocking a hole in the oil pan. Well, as usual, Wal-Mart did not stand behind their word. Now, she has a jeep with a blown engine that she still has to make payments on. She can't even drive. I know people think well. I am going to Wal-Mart to shop so I may as well get my oil or tires changed, but that is a bad idea. The first thing they say is we have to look at the tape. If they do, they should let you look too. What people need to do is sue them.

I purchased 4 new tires to be mounted and balanced. In the process of balancing, the tech used a flat blade screwdriver and a ball-peen hammer to move the wheel weights on an aluminum wheel. In that process, 2 wheels were gouged with the screwdriver. I saw the process happening. When the truck was backed out of the center, I checked the wheels then. The person that did the installation came out to bring the tires I had on before, since I wanted them. I asked him what I was supposed to do with 2 wheels that are scarred up now. His remark was "I did get 'em, didn't I?" I talked with a manager before I left. He said to see if a repair could be done or whatever I thought was right and they would take care of it. I wrote his name down as Mason. But no one knows of him. The tires were installed on Dec. 7th. I went and got a quote from a GMC dealer for two new OEM replacement wheels, and I went back to the store and this is when I talked with Charles. He said he would watch the video and decide what to do. Also, he said he would call in no more than a couple of days. It's been a week and no response. His comment on the 8th was that was normal wear and tear. When that truck was driven into Walmart, it did not have a mark on any wheel.

On Friday, 12/11/09, I visited the Walmart tire center to have a tire replaced that had a slash in it. I had purchased road hazard warrant so the tire should have been covered. I was told by the tire manager that the tire would be prorated and that they could not replace the tire because I had a broken stud (whatever that means). I told her that I got the tire from them so if the stud was broken by them. She stated that because I bought the tires from the Walmart on Austin Peay, that is were I would have to take my car. I told her that it was dangerous for me to drive on the tire. She stated she knows, but the broken stud has to be placed on the Austin Peay account. She then told me that they (Walmart) cannot repair the stud. I asked why would I take my car to Ausin Peay if they cannot replace it. She said that they would pay for it.

In November 2009, I took my 1994 Silverado to Walmart for an oil change. They changed my oil and notified me that their greasing gun was broken and that I needed to bring my truck back in. I brought my truck back for Walmart to grease my fittings. They told me my truck was done and they pulled it out. I drove my truck and heard a loud knocking sound. I instantly parked, turned the truck off and checked the oil. Walmart service department had drained all oil out of my vehicle. One of the service men (Michael) asked me to bring my truck back in the service area to refill the oil. I told them that they had to bring the oil out in the parking lot because my truck was knocking.

I purchased a battery from Wal-Mart. It was not properly installed. First, it would not start. The negative battery cable was not tight. I tightened it. Second, the brace that holds the battery in place was not fastened properly, making it dangerous. I tightened it. Third, the car would not start. When I moved the battery to a side, it engaged the power and operated again. I called the store manager and complained to them. I did not have the mechanic's name at the time. Fourth, the car had no power again. I again moved the battery and it engaged power.

Today I learned a very valuable lesson at Walmart. If your battery gives out, you cannot replace it anywhere else other than Walmart and expect any compensation even when it is only a year old despite the print saying 3-year replacement. I was on my way home from a doctor's appointment and stopped to gas because my gas light came on. Unfortunately, when I finished pumping the gas, my vehicle would not start. The mechanic at the station checked and verified that it was my battery. After the battery was removed, I realized that it had a 3-year replacement warranty from Walmart and that the manufacturer date was August 2008 and the ship date was September 2008. I decided that I would take it back for the value of the battery (the new purchase exceeded the cost of the Walmart battery).

I took my car for an oil change and did my shopping as I always do. When I called to be told that my car was broken, they couldn't service it because the switch was broken. When I went to see what had happened, I couldn't put the car key in the switch to start my car. I had to call a mechanic to start my car. My car now has a safety issue. The key cylinder was damaged and it needs to be repaired.

Went in, I needed a change of oil and had been looking for a place that was open. We finally gave up, we stopped at Walmart to buy an item but notice they had an auto department. I didn't know that, so I got in line and the worker got all my information. He mentioned that they were busy and that there were only 2 technicians working and that there will be an hour and a half to two hour wait. I was okay with that, I'll wait. I had 3 of my dogs and partner. He asked me for my cell number and mentioned that there was a park that was within walking distance. I thanked and mention I'll be back in about 2 hours it was one o'clock.

On 10/07/2009 at 10:21 am, I had my company truck serviced at the Tanglewood Walmart service department. The next day, I discovered a very expensive camera I had on the front seat under the cover of a hand towel was stolen. Smart thief, he took the camera and left the case. When I reported this with the Theft and Recovery department, they looked at the video and saw the towel, but because the camera was not completely visible, they refused to look into this any further. They referred me to the police department. And I will report this, but feel that I urgently need to warn any consumer wishing to use the service department: Warning to all, there is a very smart thief who (go figure) knows there are cameras in the Service Department. Do not use the Service Department. Take your services elsewhere.

On Saturday, October 3rd, I brought my 2005 Ford for an oil change. I left the P/U with Tire and Lube Express. When called that the service was completed, we paid $37.00. I went to get our truck, opened the door and found a cup of coffee spilled on the front passenger seat. I notified the person who pulled the truck from the store. She had no knowledge of the spill, except it may have been caused by the person who vacuumed out the truck. I contacted the clerk at the Tire and Lube Express. She called for a member of the management. Kevin, who looked at the spill, gave us a piece of plastic to cover the spill and said they would not do any more to fix my seat.

I took my car to be serviced in the Auto section for a simple oil change. And I am going to make this really short! They put 1/2 a quart of oil in the coolant reservoir. I have driven around for a day before I noticed the car a little hotter than normal. They have taken some action, they came to my home with a manager, but not much has been done. I have to leave town to help my son's wedding plans in FL. So now I am stuck without a car until they can come up with a plan. My insurance has been contacted, but being an older car, I won’t get much money for the damage. Please help!

On Wednesday, September 23, I took my vehicle in to buy and have a tire installed. I had a 2 and 1/2 hour wait. There was only one mechanic and every bay had a vehicle to be serviced. The so-called help was not only insufficient, but also very unqualified in product knowledge, efficiency, lacked education, and did not know how to be pleasant with customers. No one seemed to know anything about their job and was involved with personal matters that interfered in their work ethics. There were several customers experiencing the same thing as I was at the time. Many customers left. This occurred between 2:30 and 5:00 pm. I never got serviced and was forced to take my business somewhere else. After talking to several Wal-Mart employees I am friends with, they all agreed that they were ashamed of the Tire and Lube section of the store and had been voiced too many times by customers of their total dissatisfaction. Please, for us the customers at this local Wal-Mart, replace this team with personnel that can smile and that are qualified!

I have always gone to Walmart to get my oil changed and it always comes with complete check of all fluids including greasing the vehicle. I got my oil changed about a week ago and I was on my way out of town today (Saturday) and I had a ball joint break. Fortunately, I had forgotten something and had to go back home. Had I been on the highway, because of the speed I would go on the highway, I was told it would have more than likely killed me. Do they not do a complete job anymore?

I went in to Wal-Mart to get an oil change. The Wal-Mart employee was driving my car when another car backed up and hit it. The other driver said that he was not at fault and refuses to pay for the damages. So since Wal-Mart had my car in their possession, they are liable for the damages. They refuse to pay for damages to my car because they feel that the other driver was the one at fault. If I was driving my own car and the other driver did not have insurance, then I would have to file the claim on my insurance, but since Wal-Mart was driving it, they should file on their insurance. Wal-Mart has plenty of money and should be ashamed at how they are treating a valued customer. I have shopped faithfully at Wal-Mart for years and have spent thousands of dollars on this company. I refuse to shop there now due to their horrible customer service.

I took my car in on August 21st to get an oil change. They had a deal for 45 bucks for a fuel system cleaning. After they were done, they told me one of my tires needed to be changed so I got that done too. So we paid almost 200 dollars and went home. Then we ran into town and the car started messing up. Even in park, the car would surge like it was trying to go. The car would drive without stepping on the gas and surges and when you try to brake, you have to slam down on it just to get it to stop. So we went straight up there to make a complaint. I told them what happened. They got an asst. manager and she argued with me saying they had nothing to do with that. I told her, "I never had any problems and I want it looked at now." I have children that ride in that car and I want it fixed now. So they took it to the back and looked at it.

I took my 1998 Dodge 1500 4x4 to Wal-Mart for an oil change. I waited about 2 hours, and it was finally finished. I then drove my truck home and checked the oil. It was very high. I waited about 45 minutes for the oil to settle in the pan and checked again. The oil level was still way too high. I thought it was odd that Wal-Mart would give too much of something, so I checked again. I found out that Wal-Mart did not drain the oil before they added more. Also, they did not change the filter. I decided right then and there to get a refund and never ever use Wal-Mart Lube and Oil services ever again. It's a lesson learned!

I am writing to inform you of the problem I have had with my vehicle following service at your center on 02/27/2009. I have a 2006 Toyota Tacoma V6 4.0 L automatic. Not long after this oil change, I began to experience a lag in my transmission. I took it to a local mechanic for the next oil change and asked him to also check my transmission. He informed me that my transmission was sealed and could only be worked on by the dealer. I was trying to save the money to take my truck to the dealer when, last week, the transmission totally stopped working.

We have a 1995 Eagle Talon, and took it to Wal-Mart to have the oil changed. I normally change it myself but a busy week prevented it. After the service was finished, I drove it to our second home in Cincinnati. Next thing I knew, there is a huge oil leak in our driveway, from the oil plug being stripped. It has never leaked before and now it leaks. I will never shop at Wal-Mart Tire and Lube again. Wal-Mart is destroying the US and undercutting small business, while selling us junk from China! I am tired of it. Consequences: oil pan needs to be replaced.

I took my 2000 Nissan Maxima in today, 8/15/09, for a simple oil change. After about an hour wait, I was told service was completed on my car and I paid the $40 service fee. I drove my car up the street about a quarter of a mile and I noticed my change oil light flashing. I pulled up to a service station, popped the hood, pulled out the dipstick and, lo and behold, no oil, not even a drop on the dipstick.

I took two tires on wheels and handcarried in to the Wal-Mart Tire and Lube at 12:01 on 8-8-09 to have them balanced. The lady who was waiting on me did not know how to run the cash register. Also, she did not know the price of the balance, so she asked a lady who was working in the shop. The lady told her it is $1.50 per tire. So, I said I would like to have both tires balanced. She had all kinds of trouble making up the ticket, so I went out into the store to do some shopping. When I came back to see if my tires were done, she had people standing all around and the phone was ringing over and over. She was telling people she did not know what she was doing and she wished someone would come help her.

I bought a battery on 10/1/08 and it has never kept a charge. I took the battery back on 8-6-09 with the receipt and showed the girl working in auto the battery and the receipt. I was told that it was a 2006 battery and she could not do a thing. I tried to explain that it was off her shelf and I did not know it was a 2006 battery; if I had, I would not have bought it. I feel like the $80.00 battery was put back on the shelf and left for someone else to come in and buy it. I am totally put out about this and do not mind letting everyone know that the bad products are not being returned, but put back on the shelf. I was so made that I came home and threw the receipt away and went to AutoZone and bought another battery. I wasted $74.00 plus tax on a three-year old battery that Wal-Mart would not take back, even though it was not a year old and I had the receipt. That’s a bad way to treat an ex-employee and now a customer who may never shop in the auto department again - and maybe the whole store.

I went to the Tire & Lube Express in Walmart around June 2009. They charged me $30.00 for oil change and I also asked if they could also rotate my tire. They refused to do it because my tire supposedly needs to be changed. But my tire is perfectly in good condition to be able to do it because I went to a tire shop and they did it. On the other hand, as of today, August 5, 2009, the maintenance light on my 2007 Toyota Corolla came on. Usually, when this light comes on, it needs to be oil changed. I looked at the miles that I have used up so far and it's only 1,472 miles. It had not reached to 3,000 miles, which is when I will expect the maintenance light to come on. So, I figured, these people did not do their job as of changing my oil. I am very upset and I want a refund of my $30.00 because the workers there are lazy to do any kind of work!

I arrived home from work at 4:30 PM and noticed a nail in my tire. I arrived Walmart at 4:40 PM and was told they were closing at 5:00 PM. They only have one person working and he was too busy. One person in the entire Auto Repair Shop? I was told to bring it back tomorrow.

Yesterday, July 28, 2009, I went to this Walmart in Edinburg, TX to change my car's battery. I arrived there on 8:40 AM and I shopped over there. I went back to the automobile part to ask them to finish changing the battery by 9:35 AM. But I continued shopping until 10:00 AM. I asked again, but they want me to come back 10 to 15 minutes. I went there at 10:15 AM and I received a receipt. On the receipt, their service completed time was 9:52 AM. I was so upset and asked them, but I only heard a very rude sorry.

On Wednesday, July 8, 2009, I went to Wal-Mart in Kingman, AZ for my regular oil change. I drove right home. On Friday, July 9, 2009, I was driving to work for my night shift job at Arizona State Prison, Kingman when before that exit, I heard a noise. I got off at the Yucca exit. This was the next possible exit. I parked at the Yucca post office. I immediately turned off the engine and got out and there was oil coming out from under the car. I got a ride with a stranger named Bud to work. At work, I called Wal-Mart and was told Dave, a supervisor, would arrange to meet me at 7am at the Yucca Post Office. I asked that they leave a message on my phone by 6am to confirm someone would be there because I wanted to make sure this was going to happen so I could arrange a ride. By the morning, there was no call so a co-worker took me to Wal-Mart. By 8am, Jeff and an assistant were on their way with me to the oil spill at Yucca. It was stated by Jeff on inspection there was no plug.

On January 12, 2008, I purchased a set of 4 Uniroyal Tires P195/60R15 tires from Walmart. On July 18, 2009, I took my car in for a routine oil change at Merchant Tire Service and had them balance my tires. Well, they informed me that the tires were splitting. I then contacted Walmart where I had the the tires put on at and spoke with a Derick **. He then looked at the tires and stated they were defective so I had to purchase another set of tire. The Uniroyal tires that were on my car were not even 2 years old and the cost for that was $352. Since those tires were defective, I had to purchase another set of tires for my car which cost me another $265 in which I no choice because I needed a new set of tires. So I would like to know who I need to speak with in order to get some type of compensation because I had to buy new tires before it was time due to a defection in the tires I purchased. Thank you.

On 7/17/09, I found myself in need of new tires for my horse trailer. We had a family trip which was dependent upon getting these tires replaced. I checked all over town for stock on these trailer tires and found them only at Walmart. This was where the problems really began. Even though they had a very modern and not busy service area to do this work, they refused to dismount from my vehicle or to remount on my vehicle the $500 set of tires I was buying. The only way they would mount my tires was if I took them off in the parking lot (in the sun) and brought them in to the still empty service area and wheel them back out and remount myself. I happen to be battling Parkinson's disease and really struggle with this type of labor at this point in my life, but even if I were healthy, there is still no call for this type of service. They mentioned something about liability issues. I even showed the mgr. how by using a block designed for this purpose you don't even need to jack to change tires. I cannot understand why you would want to be in the tire business and build a service area and not want to utilize it.

I owned a 2002 Grand Cherokee jeep. When the original battery went bad after about 5 years, I bought a top-of-the-line battery from Wal-Mart on January 10, 2006. On February 19, 2006, I took it back and they replaced it. So on August 11, 2007, the battery was leaking again. So they replaced it again. So on December 29, 2008, I noticed that there was a lot of battery acid under my hood. I mean a lot.

On July 16, 2009, I went to Wal-Mart to have my oil changed on my 2002 Chevrolet Cavalier. The cashier in automotive told me about the fuel system cleaner and how it's supposed to give me better gas mileage on my vehicle. I have never had this treatment on my vehicle, so I thought I would give it a try to see if it made any difference. To make a long story short, after about 3 hours, I went to check and see if my vehicle had been serviced.

I had a bad oil change on 7/08/09. All the oil poured out at the Yucca post office on 7/10/09. When I got home, I noticed an oil leak on the garage floor. I lost a shift of work as an RN. There are light and noise indications there might be damage. This is very stressful, because I don't have money to replace the car. The loss of the shift was $354. To have the bearings checked, it is approximately $300. Do I sue in small claims the Kingman Wal-Mart supercenter and do I name a person?

Several years ago, I took my car in for an oil change. They came back and said that my plug was stripped, and that if they tried to get it out, it would break the pan. I needed to take it back to the last place I had it changed. So I did and it turned out Wal-Mart had changed my oil and lost my factory plug to the pan and put a sharp regular screw in it! They were nice and put a new factory plug in my pan for me, less than Wal-Mart would do or admit to! This also happened to 2 of my friends at this Wal-Mart. This was the last time I went there for an oil change.

On June 14, 2009, I went to Wal-Mart to get an oil change on my wife's car, a 2003 Oldsmobile Alero. Once the oil change started, I was called back and informed that I also needed wiper blades which I allowed them to change. The oil change was completed about 3:52 PM. On June 21, 2009, my wife was traveling to Anderson, IN to pick up one of our grandchildren for a two-week stay with us. Anderson is about 130 miles south of Elkhart, IN. She left at about 8:00 AM that morning so we could spend the rest of Father's Day together. At about 10:00 AM, I get a call from my wife stating the car was smoking bad and was very hot. After asking to look under the hood, she noticed the oil cap sitting on the front of the ledge where the hood latch is located and oil was all over the engine compartment. I told her to take a picture of the location of the oil cap and engine compartment.

It was on 6-16-2009 that my wife and I needed an oil change so we decided to go to Walmart where we normally have our oil changed. And, we were told it was going to take fifty minutes. Then we decided to go ahead and grocery shop. Fifty minutes later, when we got back to the oil change department, my wife's van was ready and they told me my car had a problem, that I needed to come with them and see. On getting there, my oil plate was busted open while they were trying to unscrew the drainage oil plug.

I had my oil changed back in November of 2009. My oil started to leak. I just kept putting oil in it. I went in for oil changed. They discovered that the plug was stripped out. The manager told me to go to Meineke to get an estimate. I took the estimate back to Wal-Mart. One of the assistant managers told me that I would have to pay for it and that they will reimburse only up $250.00. The oil pan was $350.00. Meineke told me that they could possibly tap it, which only costs $71.00.

Well, my name is Jennifer and I bought a new battery from the automotive. I was moving and I lost my receipt. It has never been used. They were rude to me. I am a single mom and can’t afford to lose my money. I am sorry but times are hard. I could really use that money to feed my kids. Please help me.

I had my oil changed and my engine blew up. This happened at Walmart located at Copperas Cove, Texas. Walmart put too much oil in my car and the engine blew up as a result. Walmart refuses to pay for the damages when it has been confirmed by Ford Motor Company. I have some paperwork stating that this happened due to overfill of oil.

On Friday, May 29, 2009 at 1807 h, I took my vehicle to have oil and filter change and tire rotation. I was dealt with by Aaron. I specifically asked if Walmart would be able to carry out the work that I had asked for. I was told yes, a trained technician would do the required service. The service was completed at 1840 h. While my truck was being worked on, I noticed that the truck was not evenly raised on the jack on the first attempt. On the second jacking, my truck was not evenly raised again. I attempted to go to the pit area and the door was locked and no onsite personnel were available at reception for approximately 35 minutes. On associate arrival, I voiced my concerns about the way in which my truck was jacked. I was told not to worry as the associates are professional technicians and know what they are doing. I was also told that customers are not allowed within the pit, so I would not have been heard or see too if I had entered the area.

I took my 1996 Chevy Caprice Classic in on May 13th for an oil change. The next day, I drove it to work and home and then ran to the local mini mart. While I was gone, my son noticed a puddle on the driveway. When I got home, he pointed it out to me. I touched it, smelled it and realized it was fresh oil. By this time, I had put over 90 miles on the car. So I jacked the car up and realized there was a new puddle forming already. I reached under the car and touched the drain plug and it was loose. As I grabbed it to turn it, I realized it was just spinning in place, that the plug had been stripped. I called Walmart but the manager, Chris, had left for the day. I called Chris the next day and he said that he would review the "video tapes" and also drive the 35 miles to our house to take pictures.

I went to Wal-Mart back in December to have my studded snow tires put on my car. I told the tech that I wanted my all weather tires back. He said it would be a couple of hours before they got it done. So since I live 1/4 of a mile away, I went home. Wal-Mart called when my car was ready and my boyfriend went to pick it up. Upon him coming back, I asked if he had my all weather tires and he said in the trunk. I knew all 4 tires would not fit in the trunk so I called Wal-Mart. They said they had made a mistake and to come right back and they would give me my tires.

On May 6, 2009 I went to get an oil change on my Limited Edition 1996 Pontiac Firebird. I left my car and went inside to do some shopping with my three-year-old son. About thirty minutes later, my car was done so I went back and the technician advised me that I needed a new wheel, so he made me sign a paper stating that I was told about the problem. So I signed it, paid for my groceries and went along.

Driving a vehicle with four matching tires bought in 10/07, only 6000 miles on them. Driver, my son, was on the highway going 60 MPH, heard a loud noise, thought his transmission fell out or something as drastic and as loud. He pulled off the exit, which was right there, thank God, looked at car, tire had a 4-6" gaping ragged hole in sidewall, rear tire, driver's side. He could have been injured fatally. Tire was obviously defective. Jeep was towed to place of original purchase, Wal-Mart in Waterford, CT. They tested the thread on the other three tires and told my son they'd replace the blown tire as the thread on the others was fine.

I had bought tires a month before from Wal-Mart. Well, we were going to my wife's doctors appointment. When the left front tire blew out throwing the vehicle across the double yellow lines and into on coming traffic, somehow true divine intervention, no one was killed. We got the car back to the right shoulder and changed the tire, this wearing full body braces. I inspected the tire having worked for several years in the tire business in a real tire shop. There was no road hazard injury to the tire, no holes. It was not run low or flat. The piece of garbage simply can clean apart about two inches from the rim. When we got to Wal-Mart, we were informed that it would be a three-hour wait because several employees had to be let go the week before. When it was finally done, the clerk asked for $58. At which point, I became livid and asked why when he knew it was the product's failure that caused us to almost die, that it's Wal-Mart policy to never accept blame for the garbage they sell. I have now paid $140 for a tire that I have no idea when it's going to kill my wife and children.

Walmart has been changing my oil and filters as well as rotating the tires. I have never had any problems. On one occasion, they scraped up my cheap plastic wheel covers and let me pick out a new set. One thing I do, before leaving the vehicle, I take digital pictures of my nice wheels. Before leaving, I always look under the hood and for the next couple of days, I watch for any big oil leaks. Expect a little one at first due to the old oil that collects on various horizontal surfaces when drained. I do this when I change my own oil as well. I actually left an old "O" ring on at one time and put the new filter on top. Guess what? It leaked oil... Guess what? I fixed it.

My wife took her 1999 Pontiac Grand Am SE to Walmart for an oil change and lube check. After the services were supposedly completed, she drove her car home - approximately 10 miles. The car was parked until the next morning, when my son used it to go visit his friend. He drove the car approximately 40 miles on I-75 until he said the motor was hammering, overheating and was not shifting. He pulled off the highway and after it cooled, he checked the oil. The oil level was just barely detectable. He then called me. I left from work and drove to the car. I double checked the oil and the radiator level. I looked for any obvious leaks, then added the oil to bring it up to proper level and I started the car. The motor hammered very loudly. I called Walmart immediately and spoke with the assistant manager.

I took my car to Wal-Mart to have the oil change in 2003. I changed to high mileage. I was told by the tech that if I changed to high mileage oil, I could not change back. If I wanted to change back, I would have to sign a form requesting to change back. I was going to work in March 2009 when my car stalled and would not start again. A mechanic checked my car. He asked me what type of oil I was putting in my car. I told him high mileage oil. I pulled out the invoice from my last oil change and it was not high mileage. The mechanic asked me why I changed back to regular oil. I told him I did not. He told me once you change, you cannot go back over a period of time. This causes problem with your engine.

On 05/06/09, I took my Zephyr in for an oil change and tire rotation. I left the car and shopped. When I returned, the clerk told me the service description list was completed. We left the store and on the way home, my wife read the service description again to say the car was vacuumed, wrong. And the windshield was washed, wrong. My wife called the man and he said we must have had personal items in the car, wrong. Nothing was in the car at all and he said the windshield wasn't washed because it looked like rain! The order said both were complete. We have a very nice car that barely gets dirty except we had just come home from Columbus, OH, emptied the car and needed to have the oil changed and tires rotated. Bugs were on the windshield. She questioned the man if all other items were complete since these items were marked complete but weren't. He hung up on me - wrong thing to do.

I brought my 2004 Chrysler in for an oil change a few weeks ago. It was ready 20 minutes later. Upon leaving the parking lot, the check oil light came on. Upon returning to the parking lot, the car overheated and seized up. The car had to be pushed back to the TLE. The TLE technician put the wrong oil filter on the car, causing the oil to spurt everywhere. They replaced the oil filter, and put in new oil (or so I thought). A few nights ago, we noticed my car making loud noises upon being started. We checked the oil, and noticed it was 2.5 quarts low. We went to Walmart the following day. I filed a claim through their insurance. I am getting an estimate for damage this week.

On March 29, I took my car to Wal-Mart for an oil change as well as having the snow tires removed. I got the tires removed, but they did not change the oil and charged me for that service. I also ask for new windshield wiper blades, and they did not put new ones on. My check engine light came on, so I took it to the dealer. And that is where they discovered an old oil filter and very dirty oil. This is how I discovered I was ripped off by Wal-Mart. They have lost my business. I will never set foot in a Wal-Mart again.

I am annoyed! I went in for an oil change at the Cartersville store yesterday. I had to wait for 45 min. - 1 hr. to get my oil changed because all of the techs were working on a 4-wheel tire change. Excuse me, but isn't there supposed to be at least one person in the oil change section? In addition, a Hispanic male came to me and told me (after waiting all of this time) that he could not do my oil change because my plug was stripped and if he did, I would have to have my car towed and all of this crap! I guess I am a dumb female and I did not notice that he only had 15 min. to change my oil since I had been there for close (if not over) an hour and I had to be somewhere by 6. I left at 5:30 and still did not have my oil changed but a ton of worry about my car and its new problem.

On April 3, 2009, I brought in two rims on tires to have them put onto two new rims. They completed one and then started the other one, came out halfway through and said that they could not complete the work because there was a crack in my rim. This led me to look at the other one and saw that there were chunks of the rim missing and it was all dented up (ruined). So I asked to speak to the manager and he checked it out totally agreeing that the damage was fresh. So on April 6, 2009, I brought in an estimate from two different car dealerships for Angela **. She said because it was over $300, it had to go to CMI, their claims department. That is when I had to deal with Bill. He was totally for it and thought it was legit, and then he took an interview and said he had to call Angela. That is when the crap started.

My son had his oil changed at a local Walmart Tire and Lube about 1 month ago. He's a single dad and works at a steel mill to support his son and him, and he has gotten into the habit of wanting his oil changed every 3 months so his car will last him. He has a 03 Mustang that he's making payments on and has never had an oil leak or the car never used a drop of oil and only has 80,000 miles on the car. He doesn't abuse the car; it’s his only means of transportation. Well, back to the complaint. He took it in about a month and a half ago to get the oil changed and they forgot to tighten the oil filter. He's been off work for a little over a month now, so he takes his son to school and here in PA, the last 2 months have been cold so he warms the car up before he drives his son to school.

I had a standard $20 tire rotation done on my 2000 Pontiac Grand Am SE on March 28th, 2009. At approximately 2:00 pm on March 4th, 2009, my car started to vibrate and I immediately thought maybe it was a bearing on the driver’s side. I called a few mechanics and mimicked the sound I was getting and they said the same thing that I thought, that I would be fine until I could come in and see them. Being a single mother, I was waiting until payday to take it to a mechanic to get this changed.

Hopefully you can help. I had an oil change done at a Wal-Mart in Fredericksburg, VA. The technician did not remove the old oil filter gasket before installing the new oil filter. Early one morning on my way to work (about 10 days or so after I had the oil change done), all the oil leaked out of car. It started in my drive way (you can still see the oil trail down the driveway and onto the road in front of my house). I made it about 3 miles from my house, before the oil light came on. I pulled into a Shell Station and checked the oil. There was no oil, so I put 3 quarts back into the car, checked the oil again, and then started the car up. I backed up the car and saw a huge puddle of oil were the car was. So, I backed up the car into a parking spot and called AAA.

On April 4, 2009, my husband and I took our 1998 Toyota Corolla into Walmart to have the oil changed. The oil change took about 13 minutes, and no one ever called us to let us know that the job was done. On April 6, 2009, I drove the car to school to register for summer semester classes and noticed a burning oil smell for a moment as I got out of the car but didn't check the engine at this point. Today, April 8, 2009, my husband noticed oil drops on the ground as I was leaving to go to class. Upon arriving at school, I noticed the burning oil smell again. But this time, smoke was coming out from under the hood. I opened the hood and saw the oil cap wedged between the engine and distributor valve covers. Oil had saturated everything and was pouring out of the top of the engine hole.

I had oil changed and paid for it. I got in my vehicle and the computer said add oil. I went and got a worker. He checked the oil - no oil on the dipstick. He got the manager. Oil had been drained but they didn't put any back in. I told several people about it and they knew people that had the same thing happen to them. A brand new truck and my engine has a faint ticking sound in the motor. I just never had them change oil again. I made them write up the information and place on the document in their computer system.

I went in for an oil change but they never put the oil cap back or put oil in. So now, I have a blown motor. I have been without a car for over a week now. I have to walk about 4 blocks to the nearest grocery store. I am very angry and I am telling everyone I know never to shop at Walmart for anything.

I took my car in for an oil change and they forgot to put new oil back in it. I noticed the oil light came on about 1/2 mile down the road. I pulled into a gas station and called the manager. They came down to the store about 30 minutes later and checked it. At first they acted like I let the oil out. It’s a new car. They were very lucky it didn't blow my motor. I will never take it back there for anything. And they also didn't put the top back on top of the motor that covers it.

I went to Walmart today for my usual oil change. The service tech said they were on schedule and it should only be 30 to 45 minutes. After an hour, they summoned me and explained that the plug to my Jetta's oil pan was stripped and could not be repaired. They also proceeded to tell me it was probably my fault and they were not responsible. I had a very stern discussion with the manager and she finally agreed to repair the damage. However, still feels it was not due to their negligence. I explained that it is inconvenient for me to change my own oil and that I am a loyal customer. Ultimately, my car ended up in an auto repair shop and the mechanic there said this is a very common problem with Walmart. He also said I'm the fifth person this week he has seen due to the same situation from the same store.

I ran over some roofing nails that were in the middle of the road. I decided that since I needed to get groceries anyway, I would just take it to Walmart so there wouldn't be a rush. When I got there, the young man said that he was the only one there and that it may be 2 hours (We live 15 miles away, so we decided to wait). When we were done and checked out, we walked back to Automotive. No one asked what car was ours. So, after 20 more minutes of waiting and my 2-year-old starting to have a meltdown, I went up to the desk and asked about our car (I was still trying to be polite at this time). The lady pulled our papers immediately and said that it was done. I looked out in the garage and there were 4 guys just standing around doing nothing. How come they didn't call our name was beyond me! We paid and were told that the guys that were standing around doing nothing still had our keys. We walked out and stood outside the bay doors for another 5 minutes before I finally had to ask to get our keys!

I took my car to Walmart for recommended service for a premium plus oil change on July 5th, 2008. No discrepancies were noted on the statement when completed. Next service was on 12/6/2008 where I was told by the lower bay technician, Adam, that my drain plug would not thread in due to the drain pan threads being stripped out. Adam searched past services and noted no discrepancies noted on any past services. Walmart district manager named Steve ** explained to Steve ** that due to the age of my car/mileage (20 years/145,000 miles), it is considered standard wear (My certified Acura mechanic at Infinite Motion in San Marcos, CA who has recently serviced my Integra has documented otherwise that there was no wear to my drain pan threads). By Walmart's own service documentation, there were no discrepancies noted ever to thread wear on my Acura's drain pan.

I bought a couple of Walmart's tires and afterwards noticed that they had stolen my custom wheel caps. When contacting customer service, they stated that I could order new and they'd cover it. Fine, I thought, a simple mistake. About a week later, I noticed that one tire started losing air over a period of time. I took it in after a month of dealing with nearly flat tires. They would not help me because I had not purchased insurance.

I bought my car in for a oil change. The attendant told me it would take at least two to have it done. I was fine with that. What I wasn't fine with is when they finally got to my car, and this after waiting two hours, they told me that they had to decline the oil change. There absurd reason was that they couldn't remove the dip stick from the engine because it was broken off. That is true however I had repair it well enough to have the oil change until I was able to fine a new dip stick. What upset me was that they never made an effort to even attempt to remove the dip stick.

On October 20th my fiance and I took my truck into to be serviced, (have the oil changed, have the fuel treatment done and also get two new tires put on and have two other tires changed over. ) We were called back to answer a question that they had about the tires. The manager Sandy was very polite when we got back there. They had an issue with the size because it is an alternate tire that can be used. She called Larry in because she was going to lunch.

I went to Wal-Mart Tire and Lube on Saturday October 18th 2008 to get my oil changed. I got the premium package and while they changed my oil I bought groceries. After about 45 mins my oil was changed and they said they changed my oil and I was not informed of any issues. So, I drove my car about 2 miles and I noticed smoke coming out of my engine, I stopped my car and opened the hood to find oil coming oil out of the oil filter area. I immediately drove the vehicle back and they looked at it and said I needed an oil pump gauge. Anyway, the worker (Shaun) said I could go to Auto Zone and buy one. I asked if I could drive it home and if it would be ok, and he said yes and probably it should only require just the gauge and that it should stop smoking because they sprayed off my engine that oil had split on and he noted that he put on 3 different oil filters to get it to stop leaking.

I took my car to Wal-Mart to have the oil changed about 4:30 p.m., October 17, 2008. About 7:30 I still had not been informed that my car was ready. No one was at the desk. Others who had arrived after me had already left. I pounded on the desk trying to get some attention, in the process hurting my hand. I got no response to that, and after looking for the girl who had been the desk clerk, another girl responded to my loud banging with a block of notepads, saying she would look for the dark-haired girl who had left her post while there was still a customer in the waiting room.

I took my brand new 2008 Ford Focus in to have 4 new studded winter tires put on. They got 3 on and when they put the 4th one on they broke the low pressure tire sensor right off the tire. There was 3 men trying to put it back on and got it on after about 2 hours. Driving home up the interstate the steering wheel was shaking very badly so I went back to Wal-mart to have them fix it again and they couldn't so now it is sitting in my trunk until I can get it fixed at a cost of $300.00-$500.00 at a Ford garage where I bought the car which I have an appointment on Saturday October 18th for them to fix it. I want to send the bill to Wal-mart.

I had purchased 4 tires in 2006 with Road Hazard. Sept. 2008, I had a flat tire. I took it back to them and they said it can't be repaired you have to buy a new one, and they would prorate it. They gave me a proration of $19 on new tire which was $50. The total came to $42 something with taxes, no tire balance. Nothing else was charged. I bought road hazard again on the new tire for $9.

I took my significant other/boyfriend Saturn in to have his oil changed. They said they could not get his oil filter off, that it took a special tool, it is a Saturn. They had drained all the oil out of the car I asked if they had put oil back in, they assured me that they did. I went home, that was on a Tuesday. I did not go anywhere on Wednesday but I had appointments on Thursday in a town apx 50 miles away.

On October 03, 2008 this is what occurred. I called the Wal-Mart store to inquire about getting new tires. I was put on hold for several minutes each time. The 2nd time I called I was told that the manager of the dept Sandra was going to call me back and I left my # and name. She never called back and I called at 3:41 and Sandra still could not be found. I had to hang up because I was at work. When I got off work at 6:05PM, I drove to the location while on hold again. By the time I got to the store she picked up.

got an oil change went about 7 miles down the road and oil light cvame on. I immediately called walmart they said bring it back in. I didnt even make it another 2 miles and my car died. then the temp went up after it died. Husband checked oil its too full, but none leaking out. walmart mechanics came to us, told me it was a temp gage or water pump they werent responsible. Well weve had those problems before in other vehicles and the temps go up before anything else. Now motor is locked up had to have it towed home and weve tried to find mechanic to see what they did and no one wants to get involved. Family car that was perfectly good running car also with brand new tires just sitting now. Very expensive to get a motor replaced.

I got an oil change at the above Wlamart tire and lube express in Nov 2007. Due to excessive oil (about 10 quarts were drained by my mechanic) I had to have my bvvehicle repaired because it was leaking and leaked into my timing belt. The total cost for repair was $597.

bought 2 tires in 10/07, 2 more 12/07 viva 2, 60,000 mile warranty & road hazard. 6/08 & < 20,000 miles i get a flat. I put donut on take tire to wal-mart & am told they can't do anything about it, but they can rotate my tires. with a line of people & me having patients to see i took the tire to a local shop & paid $5 to have it plugged. 2 weeks later i develop a wobble, front drive tire has a indention across the width of the tire. the next day is flat. i put donut on take flat to walmart & am quoted a new tire price. when i questioned this, i have 60,000 mile warranty tires & road hazard. he tried to tell me i didn't have road hazard but i showed him the receipt (remembering that i paid for this thinking it was just a way to get more money) & then insisted the 60,000 mile warranty was not effective without the road hazard purchase. what kind of warranty is that?

I asked my wife to take the SUV to Wal-Mart for a slow leaking tire. I thought that a plug that I had installed a couple of years ago was giving out. She called me at work to tell me that they told her that the tire had damage to the inside sidewall and could not be fixed and next I heard quotes for new tires. When I mentioned concern about mixing new a new tire with old, all of a sudden I was getting aquote for 4 tires. Hold on - if I hit something bad enough to damage a sidewall either my wife or I would have noticed. I told her to hold off until I investigated.