Ultimate Transport Reviews

This was 100% the most pleasant experience I’ve had shipping my car. From Tara that booked the car to Oleg that transported the car. They picked up & delivered on the dates promised. I particularly liked that the same person that picks up your car delivers it. If you’re thinking of shipping your car please don’t hesitate one bit to use this company. I ship my car every year and will always use them

Expect services. I will definitely use this company again. The driver was pleasant and took pictures of the entire vehicle. He was professional and prompt. The vehicle reached its destination ahead of the given date. I was so impressed! Great work!

Sourced Ultimate Transport for trucking my father's vehicle back from Florida. He had a stroke and had to be medically transported back to Michigan.. Ultimate was informed before taking the job it was time sensitive... The salesman Anthony D. said no issue.. He was informed family members would only be there for 4 days then they were headed back to Michigan.. The pick up was supposed to occur on Thursday..no call, no show..Friday no call, no show...Saturday no call, no show...

Chose this transport carrier over other because if the assumption that they could ship same day. This did not happen. It took several attempts to find the correct transport. Driver with the correct equipment to do the job. This was not due to an issue with Ultimate's service, but miscommunication about the location and necessary equipment needed. Resulting in delayed shipment of 3 days. A lot of back and forth communication was needed to eventually get the vehicle shipped. I've had vehicles shipped without any issues before from other carriers. This was unfortunately not the case with Ultimate Transport 123.

Amazing company, they are on time and great with communication. They took great care of me and delivered early. I highly recommend them if you want any vehicle hauled! Just absolutely fantastic group.

Great service. Mario is excellent. He communicated with me every step of the way and he is also a fantastic driver. I highly recommend them. From start to finish it was a great experience. They are truly customer satisfaction oriented.

Very friendly. Mike explained everything very through and gave his number if anything came up along the process of pick up or delivery. The process went so smoothly I was amazed. The driver was kind and went over everything at drop off.

Must Avoid!! Order Number - **. Date Order Place - 03/27/2025 M.C.#** Salesperson - Jason H. I needed to transport my SUV from Los Angeles to NYC, where Ultimate Transport 123 was not the cheapest but sales rep kept calling me and scaring me that other companies are brokers and cannot be trusted. Jason said their company is an actual shipping carrier who transports/communicate directly with the driver, having said that I trusted Jason's word on "you can count on me for status report on the car even in the weekends." Big mistake.

This company was wonderful!! Everywhere I called, some companies would change the price when the car was delivered. Not this company, they worked hard for us, gave us the exact amount, no switch and bait. They were kind, professional, and True to their word!!!! Please use this company, I recommend them due to their honesty about the price! My car is home and safe. The Driver was awesome too. He called me the day before to touch bases. I love that. Hands down, the Best Customer Service I have ever seen.

The Ultimate Transport 123 company was a great choice for the shipping on my vehicle. The company stood within the bounds of their contract and my vehicle was dispatched within the 10 day timeframe as the contract guarantees. The company representatives all demonstrated a professional service in every area. The company was there to offer assistance and provide the best service for me every step of the way. They transacted fair business and were honest about the set final price. Ultimate Transport 123 were open, honest, and dealt straight in the business process. There were no hidden surprises or any false promises or anything about their business. What the representative Jerry told me, is exactly what they provided. I would recommend this company for anyone interested in a straight transaction for having a vehicle shipped.

Ultimate Transport 123 is a scam. Save yourself the headache dealing with these people. I hired them to transport my car. I did not do my research and I am paying for that. I paid my down payment and then they send a driver to pick up the car. Driver take half of the money and say he is gonna turn his car around and take off. Never come back. I verify the driver information with ultimate transport and they told me to give him the money. I still haven’t get refund for the $400.

At first typed up this long, detailed review... Then decided the best information to share was... DON'T USE THIS COMPANY. Bait and switch, nonrefundable deposit, lack of oversight, and your car won't be picked up when promised, if it's picked up at all.

My experience with Joe from Ultimate Transport 123 was great. He organized the transportation of my truck from Baltimore to CT. Communication was very good. I was expecting the truck by the end of the week, but he organized everything on the same day of the contract, 3 days before from what I was expecting. Didn’t have any issues and it was as easy as how they say; 1,2 & 3. I have my truck in one piece! I will definitely use them again if needed. Thank you Joe.

This company wrongfully and illegally took $300 out of my bank account. When I tried to talk to them about it, the staff were rude. They literally made up rules and policies that WERE NOT mentioned in the contract I signed or on their website. They refused to give me back the money they had no right to take out. They will take money from you and then make up a random reason that makes no sense as to why. Sign a contract with them if you want money stolen from you. :)

They will promise you the moon and stars and deliver nothing. Anthony called 3-4 times a day until he got my credit card. They promised to have the car in Florida January 1-2. As of January 1st they still did not pick up the car. The car was then driven to FL by another. They then threatened to take me to court for the full $1150. Do not trust these people with anything

This business is a joke! They are a bait and switch operation. They tell you they can pick up your car, picked up in 2-3 days and it'll cost a $$$. This does not happen, and they say it's because there are no drivers available, weather is bad, or it will cost more. I have been waiting over a week for this to get pick up and it still is not picked up. I was needing this done because my mother-in-law passed away unexpectedly, and we had to clean out her home to give back to the landlord. I explained all of this, and they said they could accommodate that. Here I am still waiting!!!! When I called to talk with Tara the salesperson that helped me and said this could be done. She was conveniently not available and neither was a manager. DO NOT USE THIS COMPANY!!!! AND BEWARE OF ALL COMPANIES AS THEY LIKE TO TELL YOU THE SAME THINGS.

Ultimate Transport 123 hauled my 2020 Jeep Gladiator from Indiana to Florida. It arrived right when they said it would, and in perfect condition. I will use them again to ship it back to Indiana in the spring.

Had car shipped from Kansas to Montana. Car arrived in timely Manner. Driver had a bit of difficulty unloading the car. The car was not running and had to be offloaded manually. Driver used a strap and wheel chock to roll car back. It worked for the front half of the trailer. Towards the back where the incline of trailer started, Driver lost control of the car when it bounced over the wheel chock, and it free rolled down the trailer, for about 29 feet. The car then dropped off ramps and was high centered on the unloading ramps. Offered Driver a floor jack to assist of getting car all the way off the ramp. Luckily car was not damaged as it came off trailer.

I used recently to ship my new mercedes back from KS ... Everything was great. The live bill of loading was really cool and futuristic. I worked with a group, but Chris in dispatch was excellent. I would surely recommend to others. ;)

You have to keep in mind these are brokers so they are only middlemen that find drivers. They have no control of the driver quality. The communication was very good, they kept me updated on finding a driver and they were able to find a driver for the price I was looking for. The car was delivered safely with no damage.

Very irresponsible crew. Bad communication skills. No loyalty to the customer. Worst experience ever shipping my vehicle. Due to a glitch on their behalf. If you want frustration and chaos they’re the right company. Otherwise, heed this warning.

This was the most available. Best communication and delivery I've never expected. They are very reasonable, quick and well respectful. I really appreciate my driver that picked up and dropped off. I recommend this service to everyone.

We were impressed from the initial telephone conversation! An “etched in stone” price was quoted and Ultimate Transport cooperated with our schedule for pickup and delivery. Our car arrived on the date promised and, except for road dust, arrived in great shape. We highly recommended!

Called Ultimate Transport (Brian 888-885-9123 ext **) as I needed to transport a Case TR320 Tracked Skid Steer loader 175 miles from Reno. As unit weighs 9600 lbs I am unable to transport in myself. On 10/1/24 won unit at RENO Auction (Bidadoo). On 10/2 signed papers and made down payment with Brian. On 10/3 trucker (Horizon Transport) was assigned and Driver Dispatched. On 10/4 unit was picked up and delivered to me. There was NO damage. Driver transported unit on a auto rack with no ramps, we were able to drive unit off onto a raised dirt berm, backing tail of auto rack up to the berm. The auction site Bidadoo didn't want to give driver a key but he insisted - key was needed to load and unload unit.

Ultimate Disappointment 123! I was having my vehicle transported from Los Angeles, CA to Georgia. The company was to pick up my vehicle on Friday or Saturday. They never contacted me. I called the guy that brokered the contract several time trying to figure out when are they coming to get my vehicle. It is now Monday. My flight is Tuesday morning at 9am. I called him again. He finally responds and said he fell and injured his ribs. He said he would call me back at 11am. Carlos didn’t call me back and now I have to find a company that can pick up my vehicle same day. I somehow found another transportation company and they charged me more.

Absolutely the worst customer service I've ever been a part of. The only time I got an update is when I called. My car was supposed to be picked up on a Wednesday, It's now Saturday and still nothing. I was told they had a driver and his truck broke down. The seller of the car leaves for vacation after Saturday, so now I'm stuck waiting. Was told no refund cause of the contract is good for 10 days. Beware, terrible communication. I'm ready to just move on.

This company is the worst. They don't communicate, they don't keep their commitments and their driver stopped 2 miles before my dad's house and just started unloading 4 cars on the side of the road. We had the same type of truck deliver two other cars the week before that had Zero issues getting to the house. Do not trust this company.

Worst business interaction I've ever had. Promised everything under the sun for sales pitch. Once I ordered move of vehicle, they sent to 3rd party which got hacked and guys showed up early to steal my vehicle, 123 didn't contact me though they already knew about hack, the 3rd party contacted me so I wouldn't hand over keys. 123 kept promising to reschedule and failed to ever complete while my vehicle sat unprotected out of state and already on thieves radar. I went with roadrunner transport and they got it picked up within 1 day.

10/10 star experience!!! The car transport world is tough to navigate. I first went with Nexus - which was a big mistake - Jerry stayed persistent texting me that I was still on the board, no driver, etc - at first I thought he was crazy until - NO one showed up … So I decided to give Jerry a shot. I told him he had 2 days to get me the car … Guess what - it showed up in 1!!!! Absolutely amazing service from beginning to end … ! Thanks again Jerry! I’ll be recommending to all friends family and clients who are needing auto transport!!!

DO NOT use this business for transporting your car! Use NEXUS or more professional autotransports. They make you sign a contract to guarantee they will get $300 whether you use them or not. Do yourself a favor and don’t let them bait you.

Just know that the coming is only as strong as its weakest link. Since they hire outside drivers - there is NO control. We had our move ruined because we trusting this company. The sales person told us “we are reliable”. That’s on us. We believed her. They never showed - the driver disappeared off the face of the earth. He didn’t respond to them or us. After we gave a deposit —-and a confirmation they were picking up the car within hours.

Oh how I wish I can give 0 stars. I reached out to this company for a quote to have my vehicle transported from CA to FL. I was given a quote of $1300 which was pretty good for the mileage. Joe ** was very talkative & made promises he could not keep. Per their contract, they will not charge your card until a driver has been dispatched & secured. I waited about 24 hrs & made contact with Joe to advise my husband found another company that can pick up the car the same day & if he can’t find someone then there’s a possibility I may have to cancel.

Do not use this company. My son had a failed pick up and delivery and drove to New York himself and I therefore cancelled my other son's pick up and delivery. We made several calls to them and not one call was returned. On my final call to them I said I wanted to cancel because I did not feel they operate a reliable business and they charged me 300! The second order wasn't due until mid August. Now they are calling me trying to get me to take down my Google review and saying they will give me 200 back but want to keep 100. I’ve called chase bank and will continue to report to every agency possible. When you move to another state it’s stressful and then to have an unreliable transport company that takes no responsibility is a huge red flag and then tries to scam you out of a deposit is egregious especially because they failed on the first transport.

This is not a legitimate company. They promise to have a driver come out and never follow through. They charge you your deposit even if they do not deliver your car. They say they charge even if they are at fault.

Have shipped a car between NC-CA several times with different companies. Called three companies for quotes. Ultimate had the lowest price and I did feel pressured but agreed to use them. We set the pick up date for a Wednesday with Thursday as a backup. Wednesday came nothing. No response to texts and my calls were sent to voicemail. Thursday same thing. My son flew home and had to leave the car on the side of the road. On Monday they called me and said we are ready to schedule your pick up one hour away from the original address. We had no one to meet them especially 1 hour away. I said the order is canceled. They charged me a $250 deposit and a $300 cancellation fee. They also said they were reporting me to collections for $1250 (the total cost). Do not ever consider using them!!

This company will promise you things their fine print nullifies. I went with them because they promised me to have my car delivered by a certain date. Casey ** promised that their company could guarantee delivery by a certain date and that was the benefit of their company over others. THEN nobody showed up, their driver would not respond. NO one ever showed up. THEN when I requested my money Casey ** agreed that this was not OK and promised to return my money. HE DIDN'T. I called again and he stated it was a processing error, then promised again to return my money. He did not. Now after a month of fighting they have charged me 100$ cancelation fee, for a service they never provided. Do not use this company, they will steel from you.

I got a quote to ship a large vehicle. Signed the contract and when I was ready to ship the driver no showed me. Day gone. Sign a new contract for more we have a driver. No show. Same the 3 rd time. Cancelation fee now??? They are horrible. No communication. Liars.

We will definitely use your service again! Transported our Ford, very great experience from start to finish. Friendly customer support and great price. I will recommend this company to my friends and co workers!

Ultimate Transport 123 was the most reasonable freight provider to transport my vehicle that I purchased at auction back east. There was a bit of confusion in regards to final payment (who gets paid and what form of payment), but we finally worked it out in the end.

I'm very surprised by the negative reviews as I have had excellent service both times I've used Ultimate Transport. I have used this company twice to transport my vehicle. One was from Oregon to Texas and then again from Texas to Oregon. Both times my vehicle was treated very well and had no damage. There is no price gouging and you will always know what you're going to owe with the zero surprises. They are also one of the less expensive options! Each time I've had my car transported it always arrived on time and was picked up on time. The driver has great communication and the customer service is top notch. Will absolutely use again!

We've used Ultimate Transport 123 twice. The price quoted was the price ultimately charged. Drivers were provided within 2 or 3 days. The arrival date was accurate. Easy folks to work with. We would use their service again.

PLEASE! Please! Don’t USE THIS COMPANY. In addition to poor service. They will bill your credit card relentlessly. Ultimate Transport continues to deceive customers with their business practices. The company isn’t honest when providing pick up times. The company constantly provides incorrect pick up times, and when they are questioned about the 3 day window, the reason is that they have up to 10 days to pick up vehicle, and “No” this isn’t stated in the contract. In addition they don’t have the drivers to provide the service. I have been billed twice for a service that was provided once.

I have used Ultimate Transport 123 countless times, they are my go to. I am constantly shipping from Virginia down to Florida and back at least twice a year in the colder months. They are professional, easy to deal with and I have never had a bad experience what-so-ever I have been using this company since 2019. If you are looking for efficient, professional, and fast service Ultimate Transport 123 is the one! I always recommend, and have family and friends using their services! They also offer discounts for service members which is a plus because my husband served in the Military.

Used their service recently for moving my Jeep from Atlanta to Michigan.. It was shipped within 24 hours. Marie and Damiso helped me a lot from day one. Will use their service in future too. Will recommend too my friends too.

I was pushed to sign a contract by the sales person who promised much differently than the contract. I was promised a three-day window for pick-up. I was promised that they "had their own drivers" and a spot was "secured." When the time to transport arrived, I had not heard from the company or any transporter. I called and was told that we were on the schedule but the driver "had not signed the contract." Our moving day arrived, still no driver to transport our vehicle. Customer service refused to call me back and told me I would have to pay a cancellation fee if we didn't wait for them. We left town and found another company who actually came to pick up our vehicle. We were still billed a $200 cancellation fee (when the contract said $100) by Ultimate Transport 123 for services they did not provide. We were threatened that they would send the total contract price to collections if we didn't pay the fee. We would NEVER recommend this company.

The representative was nice until I signed the contract. Wish I had read reviews first. My mistake. They held me hostage for ten business days, 14 actual days, never provided service. Do not book anything. Worst business deal ever and I’m 56 years old. WOW man. Totally stressed out.

I just looked at other reviews I should of checked. I spoke with Monica and clearly told her that I do not want to be charged and she said NO not until car is picked up the carrier I called and cancelled order which I ask her will I be charged if I cancelled. She said NO. Now I am disputing a $250 charge because it took me several calls to cancel and email and they sent me a dispatch notice soon as I hung up on first call. I called the number provided and told them I been trying to cancel. I spoke to Monica and she is a liar and denies what her and I spoke about!! DO NOT USE THIS COMPANY. THEY ARE SCAM ARTIST!!!

THIS IS A FRAUD COMPANY... Run as far away from this company as you can. They LIE right off the bat by saying that they own their own trucks but THEY DO NOT OWN THEIR OWN TRUCKS, THEY ARE BROKERS. They will keep calling you to book with them and they will quote you a low price and how they will provide URL to check the live location of your car (you WILL NOT GET THE URL, they will claim some ** technical issue) but as soon as they have your card on file and your car then they show their true colors, the price goes up, they become EXTREMELY RUDE, WILL STOP TAKING YOUR CALLS. And since they don't pick up your calls and the actual transport company wants more money, hence you have to pay because they have your car. DON'T EXPECT ANY HELP FROM THIS COMPANY AFTER THEY HAVE YOUR CAR AND CREDIT CARD INFO. Beware of 2 employees of this company named Damiso and Jeremy, they both are a couple of lowlife crooks.

Never ever contract this company. They took our money, guaranteed price and date. They never came. We called to complain, they said they had a ten day window to pick up car. Once the 10 days passed, we called (We called every day). They said that we cancelled it. After insisting that we did NOT cancel it, they called us two days later and wanted $300 more. At this point we found someone else. Two weeks later - we're furious. Be warned. They may actually deliver it sometimes, on time and for the promised cost, but not always. If they cannot find a driver, it's YOUR PROBLEM.

If there is a half star or NO STAR available, that would be more accurate to describe my experience!!! I have used this service with Transportation 123 multiple times & have referred this company to my family and friends!!!! This transport will be my LAST contract with Transportation 123 & I would advise ALL TO USE A DIFFERENT COMPANY!!! I made the request & contract on Wednesday. It was advised that the driver will be dispatched within 24-72 hours for the pickup. The Transportation 123 Customer Service called me & my family member repeatedly on the SAME DAY for the pickup. This was a huge inconvenience & seriously annoying with the repeated calls 2 hours after the reservation was scheduled. I explained, my family member is at work & cannot leave unscheduled to meet the driver. They called so many times, the car was brought to the driver on the same day, NOT 24-72 hours.

I spoke to friendly dispatcher Anthony and attempted to book my car transport. He assured me they were "family-owned", and would not contract my car transportation out (unlike their competition.) They could pick up within two days of the scheduled date. I believed him and signed the contract. What a mistake. The contract gave them a TEN day window for pick-up (this would have been disastrous for my move, as I'd have already left town). It also explained that they've farm out my transportation to a dispatcher. I immediately attempted to cancel (because he lied on the phone), and they charged me a $250 cancellation fee. AND threatened to bill me for the ENTIRE amount ($1500) if I did not pay up.

First of all, this is my honest personal experience. No one is paying me for this review. Do NOT give these people your card information or your car. They will lie and say that they have their own drivers, they do not, they use third party carriers just like everyone else. They say others will charge you first and never dispatch a driver and that it exactly what they did to me. They charged me immediately, I called to cancel, they never dispatched a driver but are lying to my credit card company, the better business bureau and every review site possible in order to steal my money. They state they will only give me back my money if I promise to take down my honest reviews and never share my experience.

Jason is a complete and total scammer. If you don't wish to read the entire review, jump to my screenshots and see for yourself if this is how a reputable business operates. First, they will call you and claim that they own their own carriers etc, that is FALSE. Secondly, they place a bid on your route even without you signing anything. Thirdly, they will LIE in order to get you to sign a contract, which they try to do because Jason is only after a cancellation fee, and nothing else. I have him recorded as saying that they own the trucks used for transport, which is a total lie, they bid just like all the other brokers. When informed he was being recorded, he IMMEDIATELY hung up. When called out, he mentions their website is ranked "at the top" on transportreviews.com, except ALLL transporters apparently are 5-star services on there. Strange, isn't it?

I had my 2017 Z06 C7 3LZ Corvette worth close to $100,000 transported by the family owned world famous Ultimate Transport 123, Inc. It was being relocated from Port Charlotte Florida to Cookeville Tennessee, being picked up on the 7th of September and delivered on September 9th. I was told by Danny from Ultimate Transport 123, Inc. that the company that they hired were going to have a large 18 wheel semi truck and my Corvette would be put right behind the cab of the truck so it would be protected. Well the company that they hired had a regular dual axle pickup truck with only a 3 car hauling trailer. My friend was at the location of the pickup and videoed the whole process and called me when that company came to pick up my car. When he told me what kind of vehicle was transporting my car I told him to stop them and don’t let them take my car, but it was too late and they were already gone.

Had vehicle for 15 days. Promised 3 to 5 day delivery. Promised four different delivery dates. Never knew where vehicle was. According to driver vehicle was picked up 24 hours prior. Returned vehicle 15 days later. Absolutely filthy. Agreed upon $250 refund. Now reneging and offering 150. Unacceptable.

We had a good experience using Ultimate Transport 123. They were very helpful with every aspect. Anthony, on the phone helped me sign the contract online. The driver took great care and making sure that our automobile was delivered in perfect condition. It went from Mesa Arizona to Chisago City Minnesota. It was picked up on time at the dealership and it was delivered at our home on time. I definitely would recommend using ultimate transport 1 2 3 to anyone.

I was extremely satisfied with this company. The driver was courteous, competent and very proficient in every aspect of his job. The driver picked it up on time and delivered it earlier than I thought. This is a good thing!

I used this company for the first time and found them the best shipping company for my cars I have ever used. They picked up quickly and on time. Any issues were communicated to me. There will always be some delay or issue but I have found this company communicates well and would use them again.

It is phenomenal that a bunch of scammers like this can stay in business. Jason lied to get my credit card info to hold a spot. Promised my card would NOT be charged until after vehicle was loaded on one of their trucks. Problem is they don't have any trucks. They just post your move on bulletin boards for really low bids so that they can mark up a hefty profit for themselves. Also they claim every other company is lying when they are the biggest liars of all time. When I discovered they actually had a 1.5 star rating on every legitimate reviewers' site AND when I noticed that every time they called me it was from a different local exchange even though they are not from this area, I really checked into them.

I was led to believe that this company had their own drivers that transported vehicles. This turned out to be a lie. I had to contact the Federal Motor Carrier Safety Administration that holds their license. The Federal agency informed me that it is illegal for Ultimate to mislead anyone into believing that they have their own drivers and transport vehicles. As a result of my complaint to this Federal agency I was able to successfully get a refund. Ultimate Transport 123 is a husband and wife tag team that misleads the public. Don't be a victim because the Federal agency can and will get your money back and compensation if your vehicle is damaged from Ultimate Transport drivers.

I placed an order with this company for 3 vehicles, and within a few hours requested the order be canceled, as I was misled and the sales rep made multiple promises that they would never be able to keep. Unfortunately for me, this was my first time utilizing this type of service and I was naive when they promised these things.

I work for a dealership and needed a truck for a customer transported across country for his Company. I spoke with the Sales rep. Kassi. Had no problems reaching her or any of the other staff when trying to get a quote. They required that I provide them with a card on file. I had no problem with this since the transport was across country. My issues came after we agreed on numbers and provided them with the CC. Directly on their website it states that they will have a driver and the truck pick up within 1-3 days. I called and had everything set and ready to go on 3/10/2021 in the morning. They told me they had a driver ready to go and could be there the next day, just had to sign his papers.

This company has the highest rating on **. But I should have heeded terrible Yelp and other ratings! I am of the opinion that reviews here on ** are either purchased or fraudulent. There is no way the company that bad will have such a high review on one site and terrible on all others. I signed up with them because of high rating on TransportReviews, despite them being one of the highest quotes ($100 above the average quote). I worked with Amber. So nice in the beginning before I signed the contract! She promised that their advantage is that they have a network of the drivers they contact, so they do not rely on the Dispatch board. That is total lie!

I had no idea how to decide on transporting my auto from California to Idaho. Ultimate Auto Transport 123 was polite and explained what to expect. When they came to pick up my Porsche Cayenne the driver was on time and careful. He loaded the SUV and was in Idaho ahead of time. This was an overall great experience. The pricing was reasonable and the company exceeded my expectations.

I was told my car could be picked up and delivered within 5-7 days and after agreeing to this, they took my credit card information and sent confirmation stating 14 day delivery. I was not going to be in town at that time to take vehicle delivery, so I called back immediately and cancelled. They still proceeded to charge me $325 and refused to refund. They lied to get my business and then stole my money!

BEWARE of this COMPANY: Sales team (salesperson Cruze) will say whatever to close the deal, promise a pickup and delivery. When you call to see where your driver is why you didn't hear anything yet on pick-up day. This is what will happen: Call in and be transferred around and place on hold for hours. Call back in the same process occurs. I was told a deposit of $125 would be charged to my card on file when the car was put on their truck. My car was never picked up and I did not hear from the company for days later. I had already found a company that could handle the job like they said they could and they were ON TIME AND EFFICIENT. Unline Ultimate Transport 123.

Transport from NJ to south FL. Called in to get quote with server all companies. Auto Transport 123 had a reasonable price and was able to get it transported on the dates that I needed. There was clear communication throughout the entire ordeal. Car was Picked up and received on time and intact. Emerson was the person who I spoke to on the phone during the initial setup.

Crooks, despicable service especially by Anthony **. He’s a crook and a con-artist. Does not respond to emails. He put $100 on hold to be used for the following year. I could not go due to medical issues. I have sent emails and made calls. Anthony ** has not responded or he’s busy. He’s a crook, a thief and a con-artist. Based on other reviews, there are MANY dissatisfied customers. DO NOT USE this deplorable company. They should be put out of business.

These people are Crooks. Tried to bill us for an unscheduled transport. Have been harassing our family. We are suing for fraud. Lied about driver pickup. Two weeks late. Criminal charges are being researched.

We called Auto Transport 123 to ask for a quote to ship our car from NJ to CA. We spoke to Jason on the phone and he gave us a reasonable quote ($1195). Unfortunately, they change the pickup date that was not acceptable. Because no one would be there to release the car. So we called them and requested to keep the original date, we called numerous times. No one replied back, we were running out of time. We had no choice but cancel the contract. After we canceled the contract they charged $250.00. They don't want to refund and they were rude and nasty on the phone. I have complained to Better Business Bureau. I recommend everyone who is hurt by this company please contact BBB and complain. You may be able to recover your money.

They called me and offer to ship my vehicle for a better price then it was listed on U-Ship and promised to find a carrier within 48 hours. I never heard from them after that and in a week they charged my card for $400. They refused to refund it.

We called Auto Transport 123 to ask for a quote to ship our car from Boston to Florida. We spoke to "Jayson" on the phone and he gave us a reasonable quote ($850). Moreover, he promised us that we will hear back from dispatch within a week of the estimated delivery date for a specific time/date. Sounds great right? So what's the catch?

Promise of pick up within 48 with no $250 broker charge until car is picked up. Card was charged almost immediately, yet they refused to give me a drivers contact info because they didn’t have a driver but insisted they have drivers in the area days later. They said they canceled my order and hung up on me, yet my card was charged! Fun times! Please always check reviews before giving your card number. I am hoping the dispute is in my favor as these people are very dishonest, you can see by their reviews.

I called and they had no drivers. I was promised to be able to contact one person for the whole process of having my vehicle transported from MA to FL. I informed the rep that I needed my vehicle by a specific date. I called multiple times to get an update and no one ever called me back. I ended up having a friend drive down my vehicle. I called and had them cancel the services and they had the audacity to charge me a cancelation fee knowing that they done nothing to provide the service they claimed they bring to their consumers. I called them to have them refund me and again another long process.

Hired Auto Transport 123 to move a truck from Nebraska to New York, had me sign a e-signature then the contract appeared 250 deposit. Next day 350 deposit. Miles ** could never be contacted again after several calls. Truck was never picked up. Cancelled and haven’t got my 350 back. This is a scam company. Stay away and spread the word.

Called on August 6th to arrange for pick up vehicle, they assured me pick up within next 2 days no longer. I called multiple times and texts no response. I finally get fed up and decide to rent U-Haul and get vehicle myself. 7 days later they contact me to say they have dispatched for pick up. I let them know that vehicle is no longer there and now they want to charge me 250 for absolutely nothing. When I specifically asked if there was a cancellation fee.. Don't waste your time and money with this company, they are completely dishonest and if I had researched more I would have seen their long list of complaints from consumers...

Contracted Auto Transport 123 2/25/2019 for a pick up date of 3/11/2019 to ship car from The Villages, Fl to Kansas City, Mo. They didn't show up on contracted date. They had problems contracting a driver. I was told the next day that it would be picked up. Same story as before. Day 3 came and still no pickup. They didn't return numerous calls. I had to leave to KC, MO. I paid a friend to drive the car for me paying his hotel, meals, gas and airfare back to Florida. Auto Transport 123 wasn't to charge my credit card until the car was picked up. Complaining to no avail. I am out $250.00. After now reading reviews this is a scam company and they don't care who they rip off. I wish that I would have done my homework and checked them out beforehand. You would be a fool to use this company.

What a pleasure to find a company that actually explains how the transport works. Every company I have called just wants my credit card info, this company doesn't charge till it is actually dispatched to the driver, WHICH WAS EXACTLY DONE THAT WAY! It's disgusting how all these brokers badmouth each other, Auto Transport 123 when I has asked them about another company that called me their answer was, "We are not interested in what the other companies have told you. Our only business is to get your car picked up and give you the dates for pick up and delivery, we do not get caught up in all the BS drama with the other brokers." Well my transport was wonderful. Casey and Janine in customer service were awesome. I recommend their service to all and I am also in the military so I made sure I was not going with a scam company. Again thank you Auto Transport 123 for your integrity, honesty and service.

Do not use Auto Transport 123. Candace from this transport company will lie to get your business. Took a 150 deposit to ship my card and asked for 800 cod. I specifically asked in email that when will my 150 get refunded they said in writing that 5 days. Called the company on the 6th day and told me it's my job to give them more money to ship my car. No thanks, already submitted complaint to BBB and auto transport reviews.

I first signed a contract with AT123 Auto Transport on 4/1/19 to ship my car from Florida to Connecticut. It was to be picked up on 5/6/19. I explained to their representative Jason ** that I was flying to Connecticut on 5/8/19, so the car had to be picked up before I left. He assured me that they would have a driver on 5/6/19 or sooner, because they have their own drivers. The car still hasn’t been picked up as of 5/13/19. I have been advised in my many telephone calls that they have a driver & are waiting for the contract to be signed. They also claim that they had 3-5 days from 5/6/19 to pick up the car. When the 5 days past they said they had 5-10 days.

Issue after Issue after Issue - is this a scam company? They arranged pickup and took a deposit. Then they said they couldn't make it on time, then they demanded additional money. They are currently 12 days late picking up the car that a friend left in my driveway. The owner has already moved to the east coast, and now they are jerking her around demanding a cancellation fee if we make other arrangements for her car. Auto Transport 123 has been difficult to get on the phone, and it feels like they are just jerking us around to keep the deposit without doing any work. I'm starting to think this company may just be a scam.

BE CAREFUL dealing with this one. It’s the worst company I dealt with ever. They are going to show the best customer service till you sign and after that they are so bad and will do anything to charge you a fee even if you don’t wanna ship with them anymore. I spoke with Seira the first time and that’s it. I have been trying to reach her for 3 days but she is never available. Anyway I to call my credit to dispute whatever they are trying to charge me because I don’t wanna deal with them anymore.

Horrible service. Was guaranteed pick-up Thursday or Friday - no show. Called them 5 times with no return phone calls. The car must be at its destination by 4/25 and they wanted to pick up on 4/22. There's no way it would have made it there in time. Jason and Joy kept making promises. Will not refund the $275 deposit. I don't recommend this company.

Lied to me from the start. They are Brokers/agents. They don't have any company trucks. They try to get your credit card and then they throw you to the wolves. Then they try to up sale you to suck more money out of you. I used a different company. Stay away!!! They are terrible!!!

After detailed instructions with emails and pics, we agreed on a price and Auto Transport 123 stated that I would not be charged until my vehicle was delivered, just needed credit card number to secure shipment. Within 30 seconds of contract signing, $125 was charged to my account. 3 weeks later after numerous calls with no response and weeks of storage fees, a friend and I transported the vehicle. When I finally made contact with 123 they stated that I have a $125 credit to use for future transports. Now why would I want to ever use this company again?

I was looking for a company who can delivery two classic cars I recently purchased, It is how I contacted AT123. The first car was the Ford model A 1928 year of manufacture, was located in NC. The second was Paccard 110, 1940 year of manufacture, located in Florida. This car was sold on Mecum Auto Auction. Over the phone, I discussed the details of the contract with an AT123 employee named Oskar and others (don't remember names). I discussed two contracts for which I must pay a $ 100.00 deposit each. This numbers also clearly mentioned on the second page of the contracts. When I got a contract for the signature, the deposits amount was changed to $250.00.

This company is a sham. I contracted to have my vehicle picked up and delivered from Las Vegas to Atlanta with 45 days notice. The vehicle was to be picked up and delivered on March 13 2019. First they contacted me to say they had a driver and the car would be delivered on March 11th. That sounds great but there would be no one home to deliver the car to. The contract was to deliver the car on March 13th. They said, "No problem. We will find you another driver."

Everything you read in the reviews is 100% accurate. STAY AWAY FROM THIS COMPANY!!! I am 3 pages in on notes about our experience with them and all the different people from here which, with no disrespect, do not speak very good English. They never picked up the car and actually asked me to hide a key on the property, tell them where it is, and the driver, whoever that is, will find it and take the car!?! After paying in full, up front, they told the pick up company which they didn't even contact until the day they were supposed to pick up that I had a balance due of $513.00 in cash. I told them I had a receipt showing no balance due and Ahmed from the pickup company told me that no driver wants to pick up because they are not getting cash.

I’ve used this company to transport my car a few times as a travel and have been very pleased with the service I received - the updates and the condition of my car when it arrived - etc. The fast and friendly service as well as being reasonably priced!

We hired this company to transport my daughter's brand new 2019 Hyundai Santa Fe from Long Island, N.Y. to San Diego CA. It took them 28 days to deliver, actually lost the car and damaged when delivered.

If you wanna lose big choose Auto Transport 123. Worst customer service you will ever experience. NEVER trust these people. Never give them a penny. They should be shut down for fraud. Do your homework. I wish I did.

I was contracted with another carrier on August 10, 2018 to pick up my 2016 Corvette. Candice with Auto Transport 123 'called me' although I had never spoken to this carrier before and said she had a driver that could pick up my car immediately. I informed her that I was contracted with another carrier and she said that was okay. So she sends me a contract on my email and told me to open it up and click everywhere that was highlighted. So she asked for my card number and I gave it to her. Big mistake! So I didn't hear from a driver and I called and called and could never get in touch with her. Just some foreigners that I couldn't understand would answer the phone. Well I got tired of waiting on them so after about 4 days I called them and told them to cancel my pickup and I booked a flight to go to Wisconsin and pick up my new car that I had purchased. After I got back with the car they called and said they had a driver that would pick up the car again. I told them I had already gotten it. They charged me 275.00 anyway. Do NOT use Auto Transport 123.

Looked into at 123 to haul a truck. Like an idiot I gave them my card number. When I found someone else to haul the truck in a more timely fashion they charged me $100 cancellation fee. No one told me there was a cancellation fee. They didn't have a driver lined up so there was no reason to charge me. I had to cancel my card to keep them from stealing more money.

In the beginning, we contracted with Jason to move a Louisiana State Police Van from BTR to LAX. We were told that we needed to send a company check for the move, but the check would not be cashed until they had a driver secured for the move. Well, the day they received our check which was on 12/24/2018, it was cashed. Ten days later, they still did not have a truck. We called every day, sometimes three to four times a day to see if a truck was secured. We were constantly told that they had a truck. They were just waiting for the driver to sign and send back the contract. These were all lies.

I don’t know how John, one of the sales reps, sleeps at night. This whole thing is a scam. They tell you they have their own trucks and can have a pick up immediately. They tell you that so you will sign a contract for a deposit. Unfortunately, I quickly learned they do not have their own trucks and will not pick your car up immediately. Once you pay the deposit they won’t answer your calls and you’re lucky if a truck shows up. If someone answers, you get routed to some Asian you can’t understand. When you cancel they charge you $100 and they say they it’s legal because you signed the contract. It’s a HUGE scam. Beware. I used KVG Auto Transport after dealing with this scam. KVG was amazing, honest, and reliable. Save yourself the headache and use them.

ZERO Stars!!!! A complete waste of time. Horrible customer service. They stole my money by debiting my card after I canceled services. They never shipped my car and called twice looking for more money. They stole my money and never provided a service! Never use this company ever!

I am in the process of moving from California back to Illinois and researched over 20 auto transport companies before I selected Auto Transport 123. My main reason for choosing them over everyone else is because I was advised that I would access to their online GPS system to track my car during the entire process, which I was not offered with any other company. My sales agent was Amber ** who was initially very helpful while trying to secure my order. After receiving my initial quote, she advised me to check out their reviews on the website ** which I could also research other auto transport companies as well before making my final decision.

Auto Transport 123 is scamming and lying to their customers. Do not give them credit card information, they will promise you nothing will be charged without your authorization, but they are liars. After 6 attempts of calling in and trying to speak to a supervisor I am still waiting for a callback. This company is scamming people and stealing people’s money, do not fall in their trap and do business with them.

Booked an auto transport from NJ to Florida. The driver called me to confirm the date. No one ever came. No one ever replies to phones. No one in the company knows exactly what's going on. My husband had to drive the car. Do yourself a favor and do not work with them. They are brokers and cannot guarantee anything. Also, they can't even provide insurance. Horrible experience.

I was told that AT123 had their own trucks and they would be able to pick up my vehicle on the exact day that I requested. This turned out to be untrue. I eventually had to cancel my original reservation. Once I rescheduled and my vehicle was picked up and delivered the Driver's assistant/interpreter refused to deliver my vehicle to my location. Long story short I had to get dropped off 20 minutes away to pick up my vehicle. I called and complained. They explained that they were basically a booking service and did not have their own trucks. I requested a refund and was told they would call me back. Very frustrating. This never happened and therefore I felt like I needed to write this review to warn future customers of Auto Transport 123. Never again!

Was inquiring about auto transport services from Robins Air Force Base Georgia to Los Angeles Air Force Base California and spoke to Dana. Due to a recent issue with Montway and that company not fulfilling their pickup/delivery (booked 3 weeks prior my departure and they could not find a driver supposedly), she made false promises to assist us and find transport for us. Given the short time we needed it completed by, she explained that she would definitely find a driver and if it was not possible that no deposit charges would be incurred even though it states it in the contract they draw up. We kept trying to contact her to find out status and suspiciously was never available or returned messages. Ended up that no driver was ever contracted to do the pickup/delivery so we had to hire a friend to drive the car instead.

Was promised the world and was treated wonderful when I called for a quote. Their quote was higher than others. Irene bad mouthed other companies saying they promise you the world and then make up excuses when it's time to deliver. Well the deadline pickup day came and they called saying their driver got sick and went to the hospital. I know someone in the trucking industry (unfortunately he doesn't transport autos). He had a resource and found out that they never had a driver. They offer drivers the lowest amount in the industry and then the drivers don't choose to take their order or they are such poor service providers those drivers don't meet any deadlines. They make you submit an e-signature and credit card at time of booking. The contract was not available online to read before signing. When they called and said "their" driver went to hospital and they were looking for another driver I canceled my order.

Shipping car from AZ to IA. Having never shipped a car before I was totally in the dark. Not having a Credit Card to accomplish this made it somewhat difficult. Susan directed me to Jennifer, she made this transaction go smooth.

I started to research a company that could transport a vehicle from IA to CA since I just got a new job. I've had previous history with this company and have not had an issue. This time the customer service was absolutely horrible and they forged my e-signature. It started by getting a quote for 2 cars because I didn't think my new company would pay for relocation of vehicles. I got in contact with Jason, who is the owner's son (or so he says), go over the details of the contract. While still on the phone with him he is asserting that if I don't sign the documents then I don't get locked in to that rate, he used high pressure sales tactics over the phone to get my signature, which at the time I didn't care for since I thought I would be going this route.

My car was picked up in Missouri on Aug 28th to be delivered per driver to California on Aug 30th. It is now September 7th and I do not have my car. I am told my car is on a broken transport truck in Colorado. I have called Auto Transport 123 many times since Aug 30th with only one return call on Sept 6th from Michelle who said she was a supervisor. Michelle yelled at me and hung up on me because I sent the company an email through the transport BBB. I called her back 3 hours later and was told she would look into it. I asked her why she was so rude and she said, "this is the way I talk". I was told by transport company that they did not have a delivery date because they were getting a new truck or trailer to the location in Colorado. I was told by Auto Transport 123 that I would get delivery on Sept 5th but when I called the transport mechanic he said he was not expected to reach my vehicle in Colorado until Aug 7th.

This is the worst company to do business with. These guys are crooks, they took my $275.00 deposit and did not show up on two agreed pickup dates. I had to use another company and when I asked for a refund of my deposit they blatantly told me no. Salesperson Anthony is a fraud. He guaranteed me that my car would have been picked up on the dates we agreed on and when I called him he put my call on indefinite hold. Manager/Supervisor Michelle was very arrogant and disrespectful when I contacted her about my concerns. A Company like this should not be in business because they lack decency, honesty and reliability which explains their two star ratings. No one should do business with such a company.

Towing my car. Run as fast as you can from this lying company. They use a tactic to rush you into signing a contract and never tell you it will 10 or more days before they pick up your car!!! Bare face lie and never return your calls. They send you a text that say be patient every few days. Never did get my car! Called another company, and he got my car in one day!!! Martha is a rude evil liar! No conscience at all.

See their reply and how they will charge you, none of the agencies will charge you until they assign a driver and you cancel, but prior to assigning the driver no one supposed to charge any amount. If we do not receive a response within 24 hours, we will have no choice but to send this to our collection agency for the full balance of $**.

So, if I do not wait a month from them to find me a truck to ship my cars I have to pay them a forfeit fee? Am I the newest (???) individual of many others suffering the fraudulent practices of this "family owned" cunning, shameless, piece of... business. Rather than cry out on the shoulders of this website and explain the kind of grievances this company has rendered me (take your pick, the stories of what they do/done to other human beings is plentiful and right to the point) I am more interested in finding a permanent way to stop this abhorrent type of abuse.

Exact same story here as the last 4 reviews left on this page. This company will provide a low price offer at a "Guaranteed" rate, but they then fail to provide service in a timely manner leaving you in a situation where your cars have not been Picked up, and you have to find another company. The salesperson won't have anything to do with you once you've signed the contract. Tried contacting Anthony ** multiple times and my calls were ignored. Yet, if I called from another number, he'd pick right up. Meaning that he's only interested in making that next sale, and not concerned with the others he's already made.

I signed a contract to move my car to Texas and I was pressured to sign contract and provide and was told I can cancel my contract 24 hour before 2nd July. Now I wanted to cancel the contract and I have received call from owner's son Jason that if I don't pay $100 as cancellation fees they will file lien against my car and repossess it as well. I wish I knew about these scamsters and read their reviews earlier. Please stay away from them.

Run from this company. Avoid at all costs. Do not use this shipping broker. It's a scam. I have been waiting for the truck to come for 5 days now. No show... No one will answer the phone and no one responds. I am in the process right now to get my money back!!!

Auto Transport 123 broke the contract I had with them, then they charged my credit card $275 even though they did not provide the contracted services. My story is long and painful. Just read the many other negative reviews on this company and beware please. Also, stay clear of a website called Transport Reviews. Lying, cheating, and stealing is a common practice. I have cases filed with government agencies to hopefully stop what's going on. You may verify the truth by checking this company out on the BBB, Consumer Affairs, and Yelp.

I signed a contract with Auto Transport 123. They guaranteed me my car would be picked up on 3/24/18. They never picked my car up, I had to fly out to Illinois for my job transfer. Three weeks later they sent me a email and told me they had a driver, at that time I told them that they didn't provide the service and I would fly home and drive the car back myself. They said ok but charged my card $135 dollars. I called customer service about the issue and they refunded the money back to my card.

Be very very very careful before you hire this crooks!!! First if you to talk to Tony ext. ** worthless piece of dustpan, he's the QUEEN OF LIARS never return calls for updates. LIARS. LIARS. LIARS. Finally I got to talk to Casey **. The intelligent manager of the company, she got a GED and said she's a very intelligent person that nobody can't argue with her (excuse me forgot she supposed to work for me). Thinks she's a very smart intelligent moron, she told me over the phone that she is getting a truck driver asap before the 17, today is the 21th & No truck yet.

Called on 24 April, 2018 to arrange transport from Florida to GA. Spoke with Ross **, who claims to be one of the family who owns the company. Told him car had to be picked up 8 or 9 May and delivered no earlier than 11 May. Told him we were moving and he assured us that this schedule was fine. Charge would be $495, which was in line with others. Liked that this was family owned company. Polite, courteous and he agreed with dates. Sent the signed contract to him, per his request.

I reserved a truck to haul my car back from Scottsdale about 45 days before needed. My pick up date was on a Thursday. On the contract, there was NO range of dates just the Thursday pick up. On Monday of that week, I called my salesman Sam to be sure I was on the schedule. He assured me there was no problem and I would hear from the driver next. Wed prior, I hadn't heard from driver so I called again. Sam tried to give me some BS that there is a range for the pick up starting from that Thursday. Not very reassuring since I had a flight scheduled out the following Wed. But he claimed there was no problem and they were working on it.

Great news :)! Your carrier has been assigned! Estimated Load Date 04/15/2018. Estimated Delivery 04/17/2018. DRD Motorsports Inc => Cocoa Beach, FL DRD Motorsports Inc David ** or **. After the first delivery date in March couldn't be met the second driver communicated by phone that he would be late because of the weather. I was OK with that. He later updated me that he had driven all night long and need sleep to continue. The next communication was that he would deliver my Motorcycle by about 10 AM the next day so I didn't need to hang around and wait all day. I was OK with that. What follows is actual copies of text messages from the driver.

This company will promise you the lowest prices and on time delivery when transporting your vehicle. They will try to lock you in a contract so if you decide to cancel they will bill you for $175 cancellation fee. The issue that I had was that I needed my vehicle to be picked up and delivered to Florida by a certain date. AT123 Auto Transport subcontracted to a guy name Luis. My vehicle was suppose to be pickup on a Friday to arrive on a Monday. Never picked up, never got a call. I called and spoke with Nika and Luis and they gave me the runaround. They both kept telling me they will call me back and never did.

Avoid this company at all costs. This vehicle tells you that they are not a broker and that they have their own personal drivers. This is not the case. Further these people will tell you that they ensure that their drivers all carry proper insurance coverage should your vehicle be damaged in the process. Again, this is not the case! They are nothing more than scammers operating under the guise that they are better and different from the other companies. This is true. They run the very best scam!

Yesterday on Nov 28th, 2017 I made a reservation to get two cars picked up from NH to be shipped to TX. Pickup date would be Jan 31st, 2018 and dropped off guaranteed (yeah okay) February 5th, 2018. Sales guy Jeremy ** and the owner's son Ross both tell customers that there are no fees for canceling 72 hours before the pickup day. (Jeremy said that) No fees for canceling 24 hours before pickup day. (Owner's son Ross said that.) So this morning, after reading all the bad reviews on YELP, BBB and Here I realized my mistake. So I called first thing my credit card company to LOCK it. Just so in case Auto Transport 123 does charge it without my consent... Hey guess what they did! They tried and it was declined! Thanks Capital One for your great customer service and integrity!

I recently accepted a job promotion that is relocating me from Hollywood FL, to Orange County CA. I need to ship two cars; my 2017 Subaru WRX and my Fiancée's 2016 Lexus NX 200T. The order process went well with Martha. She seemed genuine and was a really good salesperson. She promised me that they are the #1 rated transport company in the United States and that they have 100% online tracking, so I would be able to track my car 24/7. Not to mention on their website they promise 7-10 days shipping.

Please beware of this company. Hands down the most inefficient business I have ever worked with. Although this has 1 star, I give this company 0 out of 5 stars. I made the mistake of ignoring all of these other very low ratings because I spoke to a sales agent there, and she seemed very nice, claimed she had been working there for 10-12 years and appeared very knowledgeable.

The last thing one needs when moving is extra stress. I did so much research before choosing a auto transport for my cross country, according to Eric who I spoke with when booking, it seemed like an easy process. The day of the scheduled pick up (which in fact - Eric talked me into doing this date), I called and was told the car is schedule to pick up 2 days later. Really, I am will be on a plane that day, I have documentation where I have the agreed scheduled date of 8/8 which is today. I am super upset and the person I spoke to on the phone, was very condescending rather than empathetic. I am not sure how these people can sleep at night knowing that they are a cause of some major stress just by lying to you all along. Please do not use this company when transporting your car.

My car was transported from N.J. To Olympia, WA. Car was delivered with damage to the roof. Car was filthy and damage could not be seen until it was taken to car wash. I called 15 times for information on claiming damage. Got the run around. Would not return calls. They now tell me after a month of calling that I cannot put in a claim since I signed that the car was delivered. Roof of car has dent and scratches. I paid extra to have it on the top of carrier, it was on the bottom. $400 more and they didn't refund me for that either after not transporting on top of carrier. Car was in perfect condition when they picked it up, now I will have to pay to have it fixed. They are rude, nasty workers and they lie terribly to get your business. They are sweet when you call and offer you anything you want to feel your car is safe. Beware. If anything happens you will not get what you pay for if you have damage done to your vehicle.

I was charged $200.00 by AUTO TRANSPORT 123 to list my car on the transport board. They told me they had a truck headed to the city where my car was and that it would be picked up that afternoon. They have high pressure sales people who press you to sign their contract. After my car was not picked up I cancelled only a few hours later and they still charged my account. Shame on these thieves for stealing from so many people. Adrien ** was the crooked salesman who stole money from a senior citizen. NEVER, NEVER FALL FOR THEIR HIGH PRESSURE SALES PITCHES.

I spoke to the sweetest person on the phone. She told our company has no hitting fees and we don't charge until we send the car. Also they your car is insured from the time we pick it up until we drop it off. She hang up the phone then she charge 250$ and when the driver showed up he want to charge 100$ cash in order for him to pick up the car.

I talked to Branden about transporting a car from Michigan to Florida. I told him to check with the company before processing to be sure that the arrangements have not been made by the seller. He assured me that he would, but did not. Instead refused to take calls and charge me a $250.00 fee. I called repeatedly to solve this problem. He flat out lied about calling the company and finding out if the car was already picked up. This all happened before a driver could be assigned. No reason to charge. A company does not have clauses like this unless they intend to be dishonest.

I have shipped 3 vehicles to Hawaii from Kansas using Auto Transport 123. Each shipment was a hassle-free experience; the quote for shipping was the actual final price and all three vehicle were delivered within two weeks. The process was easy and I would not hesitate to use them again for shipping vehicles.

I spoke to Brian **, got a quote for 2 vehicles going to Hawaii within 4 months. l was planning on driving it to the port so no interim transportation needed. I receive a competitive quote and was told that since it's way in the future there would be no problem if I needed to move or cancel. I called back within 3 hours to cancel due to an unforeseen family situation. Brian became argumentative and said he's trying to save me a cancellation fee. He said I can move it.

I'm looking to ship my family van across states from CA to FL so I'm pulling estimates and quotes. Within minutes, I'm getting bombarded with calls and emails. One of which is Auto Transport 123. At first, the rep, Sam, seems to offer much information, which I was very appreciated. Then comes the price, and the pressure to sign the contract is on. I declined saying that his price is higher than others. Sam became defensive and bad mouthing other carriers. At this time, I politely asked that he not to call me again. He hung up. After a few minutes researching this company on the social media site, glad that I refused their service.

Contracted out with this company to transport a vehicle. The company was unable to locate a truck to transport the vehicle within a reasonable time period (5 days). They called asking for an additional 100 dollars after the contract was signed. After refusing to pay, I cancelled the contract and then received a bill for 100 dollars for cancelling. They never returned phone calls or emails once they had a signed contract. Most unprofessional on the phone. This company has an F rating from the Better Business Bureau, regrettably finding this out after they failed to keep their end of the contract.

Get away from this company. If I can give this company a -10 star I would. This company is a ** ripoff. Trying to say that if I cancel I will be charge $200. They promised that they have a driver for pick up on the 23rd or the 24th is the latest. So I bought airfare for my parent on the to fly on the 25th. They never came to pickup, so I have to cancel the flight and end up losing the money that I paid for the airfare. Try to call them about 15 times but never get an answer. Save yourself some frustration and time. Stay away from this company.

Excellent company. Competitively priced, vehicle picked up in 12 hrs. after order placed, transport in good condition, driver knowledgeable and car delivered on time despite a snow storm. Company delivered another vehicle for me 2 Yrs. ago with same results.

I spoke With M. G. at this company on November 25, 2016. He assured me that his company had a driver and would pick up my vehicle by November 22, 2016. It turns out he had no driver and had posted my vehicle on some type of dispatch, hoping to find a shipper. He also assured me that my account would not be charge until they had picked up my vehicle. They didn't pick it up as promised and lied about ever saying they would. Then, after I canceled the shipment on November 23, I was told no charges would be made to my Credit Card. Now, on November 29th they have charged my card $200.00 and will only refund $100.00. Literally, Highway Robbery. I would not recommend doing business with this company.

I called on November 1, 2016 to get a price on moving a Volvo from Massachusetts to Alabama. I got a quote from Brian x ** of $600 and sign at contract with moving date anytime from November 14 til last day being 21. I called Brian on several occasions on the status of the move but couldn't give me exact date. As it gotten closer I kept calling. Got him but was told on another and will call me back but never did. I called again and again talked with a lady. Didn't return my call back.

I have attempted to work with Ross from Auto Transport 123 to no avail. From the first promised pick up some 7 days ago to the ongoing deceitful practices involving daily updates that never happened, conversations with a (phantom?) driver and the person who currently has my motorcycle and myself that were to take place multiple times but never did. The reason I initially chose this firm to transport the motorcycle was Ross' assurance that they utilize their own transports and staff, rather than putting the move out for bid and that they have a twice a week schedule between Denver area and Houston area - all of which I have found to be false.

AT 123 are LIARS! Big sales pitch. They were nice on the phone, no problem with scheduling a pick up and drop off, BUT then, the day after the last day they were suppose to pick up my car (3 day window), they so, OH NO, it can't be picked up until the day before I had to have it at the destination! Which takes 3-4 days to get there. They didn't even post a dispatch for the car to get a driver! LIE LIE. No customer service either. You can only talk to a know nothing receptionist that says there is no one to speak to and that's all that can be done. Don't care that it totally messes you up. They just want to take your deposit.

DO NOT trust this company! They are not committed to the level of work ethics that one expects from a reliable business, and they would easily lie to you to get your business. I was moving from the East Coast to the West Coast, and I needed to ship my car before my flight to the destination, because I didn't have a safe and free-of-charge parking space there anymore, I didn't want to ask someone else to take care of it after I left, and I badly needed my car at the destination. I contacted several companies a week before my departure for quotes and some of the more honest ones warned me that they might not be able to find drivers before the 4th of July weekend because of obvious reasons.

I was not aware at the time of contract, but AT 123 is a broker company that hires a vehicle transportation company to transport cars. I thought they transported the vehicles but learned they contract this service out. Although the contract gives them coverage from expected dates of delivery and expenses incurred by the customer for additional expenses caused by late deliveries, the arrival time was represented as achievable. To my extreme disappointment, the vehicle was delivered three days later than discussed, even when it was picked up by the transporting company (A1 Transport in Maywood, CA) eleven (11) days earlier.

I called Auto Transport for a "quote" on shipping my car. The next thing I know, is there is a $100.00 transaction from my account that I did not authorize. I contacted Auto Transport and they explained to me that this was a cancellation fee. A cancellation fee for a quote? I disputed the transaction and my money was returned. A few days later there was another unauthorized transaction from Auto Transport 123 for $295.00. The salesperson Matt is very pushy and dishonest. I used this company previously to ship my car and they have my card number on file. They practice making unauthorized transactions and stealing money. I have not yet resolved this issue and they have not communicated with me regarding this matter.

I asked for top shelf spot for vehicle. Salesman said no problem, it will be $150 extra for the guarantee. I paid it, it was added to the contract I signed. They used Bulldog Trucking to move my vehicle. They had no record of the top shelf, and said they could not accommodate that. No answer when calling Auto Transport 123 customer service, and they had charged my card anyways. Due to time constraint I accepted bottom shelf position and was going to request reimbursed by the Broker.