Ultimate Transport Reviews

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About Ultimate Transport 123

Ultimate Transport 123, formerly known as Auto Transport123, is a car shipping company. In addition to cars, they ship classic cars, motor homes, ATVs, boats and machinery. Their website explains the unique challenges of shipping in specific regions of the United States. Customers have access to 24-hour customer service and live vehicle tracking

Pros
  • 24-hour customer service
  • Vehicle tracking
  • Moves more than just cars
Cons
  • Brokers shipping to third parties

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Ultimate Transport 123 Reviews

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    How do I know I can trust these reviews about Ultimate Transport 123?
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    Page 1 Reviews 0 - 5
    Customer ServiceStaffCommunication

    Reviewed Dec. 1, 2025

    My name is Charles. I had Ultimate Transport 123 to pick up my car from the East Coast to Vegas. The operator that was assigned her name is Deirdre. Her professionalism and service was top-notch. The way she handled things showed me what a professional she is from one to 10. I will give her 10. She stayed in contact at all times with the truck that was picking up my vehicle and keeping me posted as a customer a performance was outstanding and incredible. The communication skills that she had. Thank you, Charles.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 30, 2025

    Had an excellent experience with UT123, after using other companies to ship my car in the past. I texted UT123 asking why so many companies were reaching out to me about my vehicle (accidentally put my email in a blanket list for brokers) and Jimmy took the time to call me JUST to explain how the broker list worked. I was so impressed by his above-and-beyond response that I went with UltimateTransport123 for my service because of him and have no regrets. Jimmy was incredibly helpful, transparent, kept me informed, and really instilled a confidence in me that everything would go smoothly. Jimmy rocks for the updates and explanations, and I will absolutely be calling UltimateTransport123 for my next car shipment. Thank you Jimmy! I'm only writing this review because you were AWESOME! Thank you!

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      Contract & TermsTechSales & MarketingPriceStaffRates

      Reviewed July 1, 2025

      We were trying to transport a vehicle from New York to Arizona. I contacted several companies and went with Ultimate because of the salesperson I dealt with. He was knowledgeable, professional and polite. I even mentioned the mixed reviews and we had a discussion about them. I signed the deal and immediately received the transport company info and confirmed date and price of pick up. Everything was per the agreement with the salesperson and contract. The car was picked up and even delivered 2 days earlier than expected. The driver made great time. I would definitely use them again.

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      Customer ServiceTechSales & MarketingPriceStaffRatesHonesty & Transparency

      Reviewed April 12, 2025

      This company was wonderful!! Everywhere I called, some companies would change the price when the car was delivered. Not this company, they worked hard for us, gave us the exact amount, no switch and bait. They were kind, professional, and True to their word!!!! Please use this company, I recommend them due to their honesty about the price! My car is home and safe. The Driver was awesome too. He called me the day before to touch bases. I love that. Hands down, the Best Customer Service I have ever seen.

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      Customer ServiceContract & TermsTechPriceStaffRatesHonesty & Transparency

      Reviewed March 11, 2025

      The Ultimate Transport 123 company was a great choice for the shipping on my vehicle. The company stood within the bounds of their contract and my vehicle was dispatched within the 10 day timeframe as the contract guarantees. The company representatives all demonstrated a professional service in every area. The company was there to offer assistance and provide the best service for me every step of the way. They transacted fair business and were honest about the set final price. Ultimate Transport 123 were open, honest, and dealt straight in the business process. There were no hidden surprises or any false promises or anything about their business. What the representative Jerry told me, is exactly what they provided. I would recommend this company for anyone interested in a straight transaction for having a vehicle shipped.

      The company provided me all of the answers to the questions that I asked, Jerry communicated with me of the details of the transaction to ensure that I fully understood what the process would consist of even before I had fully decided on any specific shipping arrangements. The great communication with Jerry made it simple and easy to transact business with the company and to understand what should be expected along the process. My initial phone conversation with Jerry was totally professional on his behalf and he did a fantastic job of explaining to me, the shipping process. Overall, my experience with Ultimate Transport 123 was amazing.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Jan. 23, 2026

      Excellent customer service and they take good care of you and vehicle so they are AAA plus company. Will use again with no hesitation. Driver is very prompt on getting you taken care of and there were no problems. The driver they sent Joe was very kind and he got my truck loaded no problem.

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      Customer ServicePriceRates

      Reviewed Jan. 16, 2026

      Very competitive pricing. Communication was spot on. There was a issue on the COD price but the company fixed this without any problem and in a timely manner. I would not hesitate to use this company again.

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      PriceStaffRates

      Reviewed Jan. 16, 2026

      This company was top-notch from start to finish. The agent, that set the transport up, was polite and professional. She answered all my questions with patience and was very knowledgeable. The driver was also very professional and, without a doubt, knew what he was doing! We didn't hesitate to hand our car over to him. Delivery was smooth and on time. Pricing was reasonable. I would absolutely use them again!

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      Customer Service

      Reviewed Jan. 3, 2026

      My car was supposed to be picked up 29 and delivered the 3. I told this people I needed my car cause I start my new job Monday Jan 5. Still today my car haven’t been picked up yet. They took $400 deposits already. Now they telling me different stories. They will pick it up today then change. They finally said it will be picked up tomorrow so praying it gets picked up tomorrow even though it won’t get there on time before I start my Job. I would never recommend anyone uses this company. Communication was poor. Very very poor.

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      PriceRates

      Reviewed Dec. 30, 2025

      Everything went very well. Price was very fair. They met time deadlines. Transport was for a semi-operable vehicle movement from one shop to another 185 miles away. The movement was done completely without anyone at either shop. Money transactions were by Zelle. I would use them again.

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        Ultimate Transport 123 author review by Emma K. Shibley

        This auto transport company’s website has information to help you move a vehicle, including helpful checklists, unique regional shipping challenges and other resources for first-time shippers.

        • Cost: Expect a move from New York to Florida to cost $1,000 on average with Ultimate Transport 123.

        • Types of vehicles shipped: In addition to standard automobiles, Ultimate Transport 123 ships classic cars, vintage cars, motor homes, ATVs, water scooters, yachts and machinery.

        • Shipping options: Door-to-door shipping is available worldwide by either open or enclosed carrier. Expedited service guarantees pickup in one to three days.

        • Additional services: 24-hour customer service is available by phone, email, text and chat. Live vehicle tracking is available for every order as well.

        by Emma K. Shibley Contributing Writer/Researcher

        Emma K. Shibley is a writer, editor and poet based in Atlanta. She holds a bachelor of arts in English/creative writing from Miami University. She previously worked as a senior technical writer for Google's Users & Products division, writing instructional/informational content for Google products and offerings, from the Pixel Tablet to generative AI. Currently, she is a contributor to Encyclopaedia Britannica's online encyclopedia.

        Ultimate Transport 123 questions and answers

        How has your industry changed in the last 5 to 10 years?
        The growth of the public's reliance on the internet for information has vastly changed the landscape of the industry and has opened the door for an over saturation of auto transport brokers. This has helped lead to the contentious, deceitful nature the industry has unfortunately become known for in recent years.
        What problem is Auto Transport 123 trying to solve?
        The problem our customers face – which we aim to resolve – is how to move their vehicle(s) from one location to another, without actually driving it themselves. We offer a variety of options on how to move the vehicle depending on the customers’ needs.
        What sets your company apart from the competition?
        There are many things that set us apart but it all boils down to managing our customers expectations. Many transport companies lead customers to believe everything will go off without a hitch and don't prepare customers for issues that commonly occur in the trucking industry. We take extra time to ensure our customers fully understand what goes into having their vehicle transported and explain how we can keep things moving smoothly even when we’re faced with some of the common issues that could arise.
        What needs do your services fulfill, and how do you fulfill those needs better than your competition?
        Auto Transport 123 services fulfill the need to relocate your car, and we do it better by moving our customers cars faster and more efficiently than our competitors – all at a guaranteed rate.
        How does Auto Transport 123 measure success?
        We measure success by the number of customers who say they had a positive experience shipping their vehicles with us.
        What’s the most common misconception consumers have about your industry? Your company?
        In this industry, if someone says something to you over the phone or writes it in an email, they don’t always live up to it. This is an unregulated industry and the majority of our competitors use deceitful and duplicitous tactics to get business in the first place. The most common misconception about Auto Transport 123 is that we offer the same service as other brokers, when in reality we take a completely different approach to earning the customers business and trust, and we actually complete the job.
        What is something you wish every consumer knew about Auto Transport 123?
        We are the only Auto Transport Broker who provides a full, legally-binding contract in which the price is guaranteed in writing. No other company will guarantee a price in writing. So many customers get taken advantage of because they make a verbal agreement with a sales representative and don't know they need to get everything in writing.
        How has your company grown or evolved?
        When the company was founded in 2010 there were approximately five people employed by the company – all working from our New York office. We now have two more offices; one in Las Vegas and one in Washington state, along with various satellite workers operating from the comfort of their own homes. We now employ over 50 people, making us one of the largest auto transport brokers in the country.

        Ultimate Transport 123 Company Information

        Company Name:
        Ultimate Transport 123
        Formerly Named:
        Auto Transport 123
        Country:
        United States
        Website:
        www.ultimatetransport123.com