Ultimate Transport Reviews
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About Ultimate Transport 123
Ultimate Transport 123, formerly known as Auto Transport123, is a car shipping company. In addition to cars, they ship classic cars, motor homes, ATVs, boats and machinery. Their website explains the unique challenges of shipping in specific regions of the United States. Customers have access to 24-hour customer service and live vehicle tracking
- 24-hour customer service
- Vehicle tracking
- Moves more than just cars
- Brokers shipping to third parties
Ultimate Transport 123 Reviews
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- 4,862,565 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 1, 2025
My name is Charles. I had Ultimate Transport 123 to pick up my car from the East Coast to Vegas. The operator that was assigned her name is Deirdre. Her professionalism and service was top-notch. The way she handled things showed me what a professional she is from one to 10. I will give her 10. She stayed in contact at all times with the truck that was picking up my vehicle and keeping me posted as a customer a performance was outstanding and incredible. The communication skills that she had. Thank you, Charles.
Reviewed Sept. 30, 2025
Had an excellent experience with UT123, after using other companies to ship my car in the past. I texted UT123 asking why so many companies were reaching out to me about my vehicle (accidentally put my email in a blanket list for brokers) and Jimmy took the time to call me JUST to explain how the broker list worked. I was so impressed by his above-and-beyond response that I went with UltimateTransport123 for my service because of him and have no regrets. Jimmy was incredibly helpful, transparent, kept me informed, and really instilled a confidence in me that everything would go smoothly. Jimmy rocks for the updates and explanations, and I will absolutely be calling UltimateTransport123 for my next car shipment. Thank you Jimmy! I'm only writing this review because you were AWESOME! Thank you!
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Reviewed July 16, 2025
Unbelievable experience with Ultimate Transport 123! I was shipping one vehicle from Florida to Los Angeles and the day before decided to ship a second vehicle. Not only did the company make that happen, seamlessly, pick up and delivery was smooth and easy. Customer service, fantastic, and transporter communication above and beyond to make everything happen on time and seamlessly. I truly expected it to be a tough process and an expensive process, but it was neither. Five stars all around, highly highly highly recommended!
Reviewed July 1, 2025
We were trying to transport a vehicle from New York to Arizona. I contacted several companies and went with Ultimate because of the salesperson I dealt with. He was knowledgeable, professional and polite. I even mentioned the mixed reviews and we had a discussion about them. I signed the deal and immediately received the transport company info and confirmed date and price of pick up. Everything was per the agreement with the salesperson and contract. The car was picked up and even delivered 2 days earlier than expected. The driver made great time. I would definitely use them again.
Reviewed May 21, 2025
This was 100% the most pleasant experience I’ve had shipping my car. From Tara that booked the car to Oleg that transported the car. They picked up & delivered on the dates promised. I particularly liked that the same person that picks up your car delivers it. If you’re thinking of shipping your car please don’t hesitate one bit to use this company. I ship my car every year and will always use them
Reviewed April 8, 2026
Terrible communication. Delay after delay .never answer your call. It's been 10 days. No driver scheduled yet. Keep giving excuses trying to get my deposit back. No call back after numerous texts. WOULDN'T RECOMMEND THEM TO ANYONE. DON'T USE THIS COMPANY.
Reviewed April 4, 2026
Terrible waste of time and money. Our experience was so frustrating. We were first quoted $150, then $400 and then $500 by Ultimate-Transport for a job that should be 3 - 4 hours in distance. Alongside the pickup date being moved multiple times. The driver said he would pick up the Motorcycle then would make an excuse for why he can’t do it, and then says he would pick it up in the night. Then it would be the next morning with the same bs, and then day after tomorrow morning. Until finally, after days of misleading us, he picked up the motorcycle and tells us that at 5 am next morning he would drop it off.
Lo and behold, we get up at 5 am before work to intake the motorcycle, then at 6:40 he says he will be here in 30 minutes. Well, guess what, he sends us a video saying he doesn’t want to drop it off at our place early since it will add time to his other drop off locations, so tells us that it will come tonight at 7 pm (didn’t happen came at 2 am next morning). I’m not mad or angry about the shipping time, but I’m very frustrated with the lack of transparency, and accurate planning. One day you mess up your plan, sure that’s fine, I can understand that. But more than 3 - 4 times! And raising the price.
This whole process feels like we are paying to get messed with. 500$ mind you, after we were originally told it would be $150. I have lots of respect for delivery drivers, but it’s hard to give respect to someone who obviously doesn’t care about you as a client. STAY AWAY from this company. And the way things have been going, I don’t expect any resolution to this absolute waste of money. I will do what I have to do to make sure I don’t recommend this company at all.
Reviewed March 10, 2026
This was my first time having a car transported, and I highly recommend Ultimate Transport 123 for finding a good person to haul your vehicle. My car was dispatched to Euro Transport and he did such an amazing job! Communication was great, and delivery was successful.
Reviewed March 2, 2026
This has to be the worst transport company I’ve ever done business with. They gave me a price. I booked it. They charged me 300 upfront. Said they would have my car picked up within three days. It has now been two weeks. Car's not been picked up and they don’t respond to me. Stay away from this company.
Reviewed Jan. 29, 2026
I got ripped off right out of the gate. If moving isn’t hard enough, this company ripped me off for 300 right from the gate. I gave a deposit and scheduled pick up. The driver never came and I was crunched for time. I called the office and some illiterate answered and said I was scheduled for the time. I actually had to be at the pick-up spot and I told them no, Casey scheduled me for yesterday or today.
They never got back with me. The driver called me. The driver said that he would be to the pick-up spot on the date. It was actually supposed to be in another state. I told him that’s not gonna work, so I called Kasey and told him, "Hey look, you scheduled me on the wrong day." He didn’t say anything, he said, "Oh I can try and have a truck to you tonight." I said I want a refund and he said, "OK I’ll get right on that" and he would give me a refund. Then I get a text this morning from the company saying that I am out my deposit because if I look in the contract, it says that I’m out my deposit. Well, I don’t think that’s fair because they scheduled me for the wrong day, so this company sucks and I would not recommend them.
Ultimate Transport 123 author review by Emma K. Shibley
This auto transport company’s website has information to help you move a vehicle, including helpful checklists, unique regional shipping challenges and other resources for first-time shippers.
Cost: Expect a move from New York to Florida to cost $1,000 on average with Ultimate Transport 123.
Types of vehicles shipped: In addition to standard automobiles, Ultimate Transport 123 ships classic cars, vintage cars, motor homes, ATVs, water scooters, yachts and machinery.
Shipping options: Door-to-door shipping is available worldwide by either open or enclosed carrier. Expedited service guarantees pickup in one to three days.
Additional services: 24-hour customer service is available by phone, email, text and chat. Live vehicle tracking is available for every order as well.
Emma K. Shibley is a writer, editor and poet based in Atlanta. She holds a bachelor of arts in English/creative writing from Miami University. She previously worked as a senior technical writer for Google's Users & Products division, writing instructional/informational content for Google products and offerings, from the Pixel Tablet to generative AI. Currently, she is a contributor to Encyclopaedia Britannica's online encyclopedia.
Ultimate Transport 123 questions and answers
- How has your industry changed in the last 5 to 10 years?
- The growth of the public's reliance on the internet for information has vastly changed the landscape of the industry and has opened the door for an over saturation of auto transport brokers. This has helped lead to the contentious, deceitful nature the industry has unfortunately become known for in recent years.
- What problem is Auto Transport 123 trying to solve?
- The problem our customers face – which we aim to resolve – is how to move their vehicle(s) from one location to another, without actually driving it themselves. We offer a variety of options on how to move the vehicle depending on the customers’ needs.
- What sets your company apart from the competition?
- There are many things that set us apart but it all boils down to managing our customers expectations. Many transport companies lead customers to believe everything will go off without a hitch and don't prepare customers for issues that commonly occur in the trucking industry. We take extra time to ensure our customers fully understand what goes into having their vehicle transported and explain how we can keep things moving smoothly even when we’re faced with some of the common issues that could arise.
- What needs do your services fulfill, and how do you fulfill those needs better than your competition?
- Auto Transport 123 services fulfill the need to relocate your car, and we do it better by moving our customers cars faster and more efficiently than our competitors – all at a guaranteed rate.
- How does Auto Transport 123 measure success?
- We measure success by the number of customers who say they had a positive experience shipping their vehicles with us.
- What’s the most common misconception consumers have about your industry? Your company?
- In this industry, if someone says something to you over the phone or writes it in an email, they don’t always live up to it. This is an unregulated industry and the majority of our competitors use deceitful and duplicitous tactics to get business in the first place. The most common misconception about Auto Transport 123 is that we offer the same service as other brokers, when in reality we take a completely different approach to earning the customers business and trust, and we actually complete the job.
- What is something you wish every consumer knew about Auto Transport 123?
- We are the only Auto Transport Broker who provides a full, legally-binding contract in which the price is guaranteed in writing. No other company will guarantee a price in writing. So many customers get taken advantage of because they make a verbal agreement with a sales representative and don't know they need to get everything in writing.
- How has your company grown or evolved?
- When the company was founded in 2010 there were approximately five people employed by the company – all working from our New York office. We now have two more offices; one in Las Vegas and one in Washington state, along with various satellite workers operating from the comfort of their own homes. We now employ over 50 people, making us one of the largest auto transport brokers in the country.
Ultimate Transport 123 Company Information
- Company Name:
- Ultimate Transport 123
- Formerly Named:
- Auto Transport 123
- Country:
- United States
- Website:
- www.ultimatetransport123.com