Ultimate Transport Reviews

This company was wonderful!! Everywhere I called, some companies would change the price when the car was delivered. Not this company, they worked hard for us, gave us the exact amount, no switch and bait. They were kind, professional, and True to their word!!!! Please use this company, I recommend them due to their honesty about the price! My car is home and safe. The Driver was awesome too. He called me the day before to touch bases. I love that. Hands down, the Best Customer Service I have ever seen.

The Ultimate Transport 123 company was a great choice for the shipping on my vehicle. The company stood within the bounds of their contract and my vehicle was dispatched within the 10 day timeframe as the contract guarantees. The company representatives all demonstrated a professional service in every area. The company was there to offer assistance and provide the best service for me every step of the way. They transacted fair business and were honest about the set final price. Ultimate Transport 123 were open, honest, and dealt straight in the business process. There were no hidden surprises or any false promises or anything about their business. What the representative Jerry told me, is exactly what they provided. I would recommend this company for anyone interested in a straight transaction for having a vehicle shipped.

My experience with Joe from Ultimate Transport 123 was great. He organized the transportation of my truck from Baltimore to CT. Communication was very good. I was expecting the truck by the end of the week, but he organized everything on the same day of the contract, 3 days before from what I was expecting. Didn’t have any issues and it was as easy as how they say; 1,2 & 3. I have my truck in one piece! I will definitely use them again if needed. Thank you Joe.

Called Ultimate Transport (Brian 888-885-9123 ext **) as I needed to transport a Case TR320 Tracked Skid Steer loader 175 miles from Reno. As unit weighs 9600 lbs I am unable to transport in myself. On 10/1/24 won unit at RENO Auction (Bidadoo). On 10/2 signed papers and made down payment with Brian. On 10/3 trucker (Horizon Transport) was assigned and Driver Dispatched. On 10/4 unit was picked up and delivered to me. There was NO damage. Driver transported unit on a auto rack with no ramps, we were able to drive unit off onto a raised dirt berm, backing tail of auto rack up to the berm. The auction site Bidadoo didn't want to give driver a key but he insisted - key was needed to load and unload unit.

10/10 star experience!!! The car transport world is tough to navigate. I first went with Nexus - which was a big mistake - Jerry stayed persistent texting me that I was still on the board, no driver, etc - at first I thought he was crazy until - NO one showed up … So I decided to give Jerry a shot. I told him he had 2 days to get me the car … Guess what - it showed up in 1!!!! Absolutely amazing service from beginning to end … ! Thanks again Jerry! I’ll be recommending to all friends family and clients who are needing auto transport!!!

Ultimate Transport 123 is a scam. Save yourself the headache dealing with these people. I hired them to transport my car. I did not do my research and I am paying for that. I paid my down payment and then they send a driver to pick up the car. Driver take half of the money and say he is gonna turn his car around and take off. Never come back. I verify the driver information with ultimate transport and they told me to give him the money. I still haven’t get refund for the $400.

At first typed up this long, detailed review... Then decided the best information to share was... DON'T USE THIS COMPANY. Bait and switch, nonrefundable deposit, lack of oversight, and your car won't be picked up when promised, if it's picked up at all.

This company wrongfully and illegally took $300 out of my bank account. When I tried to talk to them about it, the staff were rude. They literally made up rules and policies that WERE NOT mentioned in the contract I signed or on their website. They refused to give me back the money they had no right to take out. They will take money from you and then make up a random reason that makes no sense as to why. Sign a contract with them if you want money stolen from you. :)

They will promise you the moon and stars and deliver nothing. Anthony called 3-4 times a day until he got my credit card. They promised to have the car in Florida January 1-2. As of January 1st they still did not pick up the car. The car was then driven to FL by another. They then threatened to take me to court for the full $1150. Do not trust these people with anything

This business is a joke! They are a bait and switch operation. They tell you they can pick up your car, picked up in 2-3 days and it'll cost a $$$. This does not happen, and they say it's because there are no drivers available, weather is bad, or it will cost more. I have been waiting over a week for this to get pick up and it still is not picked up. I was needing this done because my mother-in-law passed away unexpectedly, and we had to clean out her home to give back to the landlord. I explained all of this, and they said they could accommodate that. Here I am still waiting!!!! When I called to talk with Tara the salesperson that helped me and said this could be done. She was conveniently not available and neither was a manager. DO NOT USE THIS COMPANY!!!! AND BEWARE OF ALL COMPANIES AS THEY LIKE TO TELL YOU THE SAME THINGS.