Toyota Highlander Reviews

I own a 2022 Highlander with gps navigation. Just recently navigation isn’t giving correct directions. I go to locations all over my area but now directions are not correct. I went to Kerry Toyota in Florence KY for service and asked about upgrading the system. Was told there was no current upgrade so it couldn’t be done at this time and it would be $169 to upgrade which is bull because everything is done thru internet with a push of button. I travel a lot and used my gps all the time. I’m not paying for update and subscription fees. I guess I will now have a great feature I love and can’t use and will have to use Waze which at least works free. Will consider this feature when buying a new car.

I have a 2020 Toyota Highlander LE AWD. Toyota announced an issue with airbags in 2023. The issue didn't have a solution until summer 2025. This is unacceptable. This is my 3rd Toyota in about 20 years. I'm looking at a different manufacturer for my next purchase. NHTSA CAMPAIGN ID: **. Report Date: **. Vehicles Affected: **

My 2024 Toyota Highlander XLE hybrid was involved in a severe head-on collision. The damage was extensive enough to total the car. The bumper was bent and thrown open. The fender shattered into pieces. The engine was heavily damaged and badly exposed and protruded. Fluids were leaking everywhere. Both front doors were warped and didn’t open or close properly. YET, the airbags did not deploy. A technician at the body shop says the airbags must have been defective. Be cautious.

Toyota Highlander GPS, In order to subscribe to the GPS Services, you are required to agree to having your driving habits monitored and reported to insurance companies. I find this an invasion of my privacy. They require a fee to use the service and then require that I give up my privacy as well. My driving habits have nothing to do with using the GPS. I was not informed at purchase that this would be a requirement. The navigation is a significant part of using the vehicle. I will not consent to being monitored; therefore, this is a significant loss of use to me.

We bought a .23 Highlander after having a Tundra for 14 years.

I own a hybrid Grand Highlander. It's a great car but the entire experience around it has been awful. No second key, and no warning we wouldn't get one - it's been 4 years you could have built 4 chip factories by now. Dealers are price gouging on popular models charging thousands over sticker simply because they can because Toyota doesn't stop them. The app you're supposed to use as a second key crashes every other time you open it. Completely awful. There are a million beeping warnings on the car that have to be turned off to make it enjoyable to drive.

On a trip, the Charging System light in our 2012 Toyota Highlander didn’t fade after starting the engine. Long story short, we took the Highlander to the nearby Lancaster (CA) Toyota service department where it was repaired a using a Toyota-spec, refurbished alternator, provided through Toyota Parts. A few weeks later, on a drive to Pismo Beach I noticed the Charging System light returned intermittently and took the SUV back to Lancaster (50 miles away from our home near San Fernando) upon our return. They replaced the new, faulty alternator under the part warranty but told me the wiring harness had been damaged by over-charging (17v) from the faulty part. Again, a Toyota-supplied part at a Toyota dealership service center.

I leased a new 2022 Toyota Highlander from Holman Toyota of Mount Laurel, NJ in April 2023. In August 2023, during a routine maintenance visit, I was told that two tires were bald (less than 4/32" of tread available and the other two tires would need to be replaced soon). This with 15,000 of local driving on the car. The dealer stated there's no warranty on the tires as they're factory installed. I contacted Toyota and they confirmed this. I reached out to the tire manufacturer and they agreed to prorate the tires but it would cost me $850 to replace all 4 tires.

I bought a brand new Highlander 2023 no miles, on July 2, on July 8 the engine light and break collision system turn on, we went back to Precision Toyota Tucson. The car was on the service from July 8 until August 29, on September 6 engine light turn on back again same error, we went back to the dealer. We got a call on Sept 8 everything is fine with the car but there is a problem with the computer and the light could turn on after 10, 20 or 100 miles, we don’t want a brand new car with this BIG ISSUE!!!!

Quality on decline - corporate and dealer service work in concert to avoid warranty work at all costs. 2019 Tacoma with bad differential under 10K miles purchased new - 4 visits, Toyota case, Failed NCDS claim, and finally get them to acknowledge howl from rear end. Finally replace carrier assembly and note excess shavings. Ridiculous to get things covered (NCDS is a gimmick and in bed with auto manufacturers). Same thing happened with transfer case seal leaking - another 3 visits, 1 failed attempt (leaked worse) before fixed.