Toyota Highlander

Toyota Highlander

 4.0/5 (196 reviews)

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Overall Rating4.0 out of 5
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About Toyota Highlander

The Toyota Highlander is a mid-size crossover SUV. Read more Toyota reviews to learn about other models.

Toyota Highlander Reviews

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: March 23, 2023

Quality on decline - corporate and dealer service work in concert to avoid warranty work at all costs. 2019 Tacoma with bad differential under 10K miles purchased new - 4 visits, Toyota case, Failed NCDS claim, and finally get them to acknowledge howl from rear end. Finally replace carrier assembly and note excess shavings. Ridiculous to get things covered (NCDS is a gimmick and in bed with auto manufacturers). Same thing happened with transfer case seal leaking - another 3 visits, 1 failed attempt (leaked worse) before fixed.

Thought was a fluke - New 2023 Highlander delayed engagement into drive when cold. Bad shifter with intermittent sticking in and out of park likely bad park gear solenoid or parking pawl issue, and or delivered poorly and parking break not set on trailer (jack marks under car indicating someone jacked it up improperly likely to release stuck parking pawl as well - only way to release stuck pawl). Now have to battle any action here as well. Why do these greedy shareholder driven companies get away with selling overpriced garbage with no recourse in this country.

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Verified Reviewer
Original review: Jan. 7, 2023

I have 2008 Toyota Highlander hybrid 52K mileage inverter burn no recall. Its cost $11000 and unnecessary fault they recommend. Beware all hybrid Toyota. It's totally scams, not friendly. Toyota customers service is bad.

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    Verified Reviewer
    Original review: Nov. 4, 2022

    The 2019 Toyota Highlander Platinum has plastic wheel covers. These are supposedly the premium wheels for this model. Unfortunately, I didn't notice this when I bought the vehicle used with 19k+ miles. Flaking of the wheel covers occurred in the first 3 years so I brought it to the attention of the dealer. Local dealer told my wife, when she took it in for service, that it was only dirt. Therefore, on the next service trip I had to take it in and mark the flaking spots on all four wheels (3+ flaking spots on all 4 plastic rims). Flaking is not normal wear and tear. These are poor quality defective parts on the vehicle. By this time my extended warranty and company warranty were no longer applicable. Very disappointed that Toyota went to lowering the quality of this vehicle and not standing behind defective products. Got "0" support from the dealer and corporate Toyota.

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    Verified Reviewer
    Original review: June 16, 2022

    Spoke to Toyota customer service for support on my Highlander brake failure last week, one hour on the phone, without a response on what assistance would be provided. Was asked to call in a few days for a response, they would not email or call me back. Today, approximately one week later, called back only to wait again for a response. Final response no assistance approved for a systematic brake failure.

    2 people found this review helpful
    Verified Reviewer
    Original review: July 29, 2021

    Max Range Hybrid 450 with full tank. Called Toyota Customer Service received no response. (Call Back.) Range calculation on Highlander and on RAV4 inaccurate. Dealer useless. TOYOTA Customer service appears useless 7-28-2021.

    2 people found this review helpful
    Verified Reviewer
    Original review: Dec. 31, 2020

    Not happy with Toyota Highlander hybrid. I just bought this platform, drove only 4000KM and my front Wheels making noise and losing control on highway. It was very dangerous. My family was in the car. Took to dealership. They told me, "Your wheel bearing is faulty. Need to replace." Since 3 weeks I’m driving Rental vehicle. My sitting in shop. I bought it brand new. What type of material Toyota use? I’m very upset with Toyota. BAD EXPERIENCE!

    7 people found this review helpful
    Verified Reviewer
    Original review: May 24, 2020

    Bought a 2019 Toyota Highlander XLE from Expressway Toyota of Boston. I am a first time Toyota owner; I will never buy an American brand name vehicle again. My highlander is the Blizzard Pearl White color, black interior full bench rear seat (no rear captain chairs). I bought it with 12 miles on the car and now one year and a half later I have 17,000 miles. No defects or mechanical issues. Very smooth ride. I find the seats comfortable. They do not hurt as others say after long rides. Maybe because everyone's body is different. I have no rattle or wind noises in the cabin. On the highway 70-75 is a good cruise speed and gets good gas mileage. Anything over 80 tends to drink more gas faster. The highlander has plenty, of cup holders and storage space and charging ports.

    2019 is also the last year of that specific body style so most of the kinks have been work out. Normally new models or new body changes the first years are normally where you would see issues. The only con I see at the moment is the Blizzard Pearl White paint job has a flaw in the paint that attracts more small red environmental pollutant dots; though Toyota is in the process to finding a solution to correct that issue; in the meantime, a clay bar and waxing solves that issue.

    6 people found this review helpful
    Verified Reviewer
    Original review: Dec. 22, 2019

    I love my Toyota Highlander for its comfort, performance, convenient loading, ability to change from 3rd row seating to full cargo, reliability, customer service on service issues, all the “extras” that are available with the Highlander Ltd and mostly I love the way it looks!

    4 people found this review helpful
    Verified Reviewer
    Original review: Dec. 21, 2019

    The Toyota Highlander Hybrid 2006 is a very comfortable, spacious, smooth car. One of the best features is gas/mile. When you turn engine on it is so quiet that you might think you did not start the car. I love everything about my Toyota Highlander Hybrid. Make sure to keep up the maintenance and this car will not fail you????❤️

    4 people found this review helpful
    Verified Reviewer
    Original review: Dec. 20, 2019

    This car has many great safety features and has helped me many times avoid collisions, especially when backing up. The voice directions on the navigation doesn’t always work correctly and the low tire pressure warning is overly sensitive. And it doesn’t tell you which tire is low. I would also like a digital MPH indicator. Other than that, I am extremely pleased with the Highlander.

    5 people found this review helpful
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    Toyota Highlander Company Information

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    Toyota Highlander