Toyota Highlander

Quality on decline - corporate and dealer service work in concert to avoid warranty work at all costs. 2019 Tacoma with bad differential under 10K miles purchased new - 4 visits, Toyota case, Failed NCDS claim, and finally get them to acknowledge howl from rear end. Finally replace carrier assembly and note excess shavings. Ridiculous to get things covered (NCDS is a gimmick and in bed with auto manufacturers). Same thing happened with transfer case seal leaking - another 3 visits, 1 failed attempt (leaked worse) before fixed.

I have 2008 Toyota Highlander hybrid 52K mileage inverter burn no recall. Its cost $11000 and unnecessary fault they recommend. Beware all hybrid Toyota. It's totally scams, not friendly. Toyota customers service is bad.

The 2019 Toyota Highlander Platinum has plastic wheel covers. These are supposedly the premium wheels for this model. Unfortunately, I didn't notice this when I bought the vehicle used with 19k+ miles. Flaking of the wheel covers occurred in the first 3 years so I brought it to the attention of the dealer. Local dealer told my wife, when she took it in for service, that it was only dirt. Therefore, on the next service trip I had to take it in and mark the flaking spots on all four wheels (3+ flaking spots on all 4 plastic rims). Flaking is not normal wear and tear. These are poor quality defective parts on the vehicle. By this time my extended warranty and company warranty were no longer applicable. Very disappointed that Toyota went to lowering the quality of this vehicle and not standing behind defective products. Got "0" support from the dealer and corporate Toyota.

Spoke to Toyota customer service for support on my Highlander brake failure last week, one hour on the phone, without a response on what assistance would be provided. Was asked to call in a few days for a response, they would not email or call me back. Today, approximately one week later, called back only to wait again for a response. Final response no assistance approved for a systematic brake failure.

Max Range Hybrid 450 with full tank. Called Toyota Customer Service received no response. (Call Back.) Range calculation on Highlander and on RAV4 inaccurate. Dealer useless. TOYOTA Customer service appears useless 7-28-2021.

Not happy with Toyota Highlander hybrid. I just bought this platform, drove only 4000KM and my front Wheels making noise and losing control on highway. It was very dangerous. My family was in the car. Took to dealership. They told me, "Your wheel bearing is faulty. Need to replace." Since 3 weeks I’m driving Rental vehicle. My sitting in shop. I bought it brand new. What type of material Toyota use? I’m very upset with Toyota. BAD EXPERIENCE!

Bought a 2019 Toyota Highlander XLE from Expressway Toyota of Boston. I am a first time Toyota owner; I will never buy an American brand name vehicle again. My highlander is the Blizzard Pearl White color, black interior full bench rear seat (no rear captain chairs). I bought it with 12 miles on the car and now one year and a half later I have 17,000 miles. No defects or mechanical issues. Very smooth ride. I find the seats comfortable. They do not hurt as others say after long rides. Maybe because everyone's body is different. I have no rattle or wind noises in the cabin. On the highway 70-75 is a good cruise speed and gets good gas mileage. Anything over 80 tends to drink more gas faster. The highlander has plenty, of cup holders and storage space and charging ports.

I love my Toyota Highlander for its comfort, performance, convenient loading, ability to change from 3rd row seating to full cargo, reliability, customer service on service issues, all the “extras” that are available with the Highlander Ltd and mostly I love the way it looks!

The Toyota Highlander Hybrid 2006 is a very comfortable, spacious, smooth car. One of the best features is gas/mile. When you turn engine on it is so quiet that you might think you did not start the car. I love everything about my Toyota Highlander Hybrid. Make sure to keep up the maintenance and this car will not fail you????❤️

This car has many great safety features and has helped me many times avoid collisions, especially when backing up. The voice directions on the navigation doesn’t always work correctly and the low tire pressure warning is overly sensitive. And it doesn’t tell you which tire is low. I would also like a digital MPH indicator. Other than that, I am extremely pleased with the Highlander.