Toyota Highlander

Purchasing my Highlander was a win from the beginning. The dealership, salesman and manager were very patient and helpful. I test drove every possible option, and many twice! My Highlander is such a pleasure to drive. The upgrades and details of this vehicle make this vehicle a very comfortable ride.

Great ride, get a lot for your money, no mechanical issues, lots of power, 0-60 and top speed very good. Passing on the highway is really good. More than enough power. Leg room in the 2nd row is great even with the front row seats all the way back. 3rd row as expected.

BEST CAR EVER!!! 2006 and I am only owner and car has 187000 miles and still runs GREAT! Would buy this same year & model...if I found a one owner vehicle. Used to help move more people than I can count.

Most solid vehicle I've ever driven and/or owned. Not even a minor rattle. Handles beautifully and has plenty of power. The design could be a bit better, but I've seen the new 2020 and that design is spectacular. Really can't say anything negative about it. I love it.

Car is comfortable and reliable. There is a new feature on my 2019 that shuts off the engine when you are at a full stop - a gas savings innovation, but I wonder what kind of stress it places on the car battery. Scared me half-to death the first couple of times.

My 2017 highlander starter went out. Toyota has none available and has to order it from Japan and then wants to charge me almost $1000.00 for parts and labor. Even wanting to charge me that outrageous price there is no ETA in the part. Toyota needs to make this right. I can’t be the only 2017 Toyota Highlander owner that has a bad starter.

2013 Limited Highlander overall is a nice SUV. What is disappointing, is the parts that should last a lifetime are poor designed, cheap and very expensive. For example, the rear wiper motor is over $300Cad and the gear is made of plastic. It will wear out under force from motor, especially in winter. Can't buy the gear to replace. The gear is not fully engaged with the motor gear. They could've designed it for have more contact to handle more force. Profile on the plastic gear should've been covers the shape of the motor gear by half the diameter. Comparing the price for same year GM with open window style models at 1/3 the price (not sure how poorly is made).

Our well maintained 2011 TOYOTA Highlander’s engine broke down. We don’t know what happened. This car is always on time for service at the dealership. One day, the engine started to sound like it's drowning, check engine light and VSC light came on. Replaced all spark plugs and 3 coil packs, still didn’t work. Toyota dealership suggested to tear down the engine to find out what’s the issue is. Initial charge is $4,800. Ugh!! It’s could reach $10K If further damage found.

TOYOTA. We purchased a fully loaded 2014 Highlander because of we loved Toyota and liked the safety ratings and quality (so we thought). Within a year our power liftgate began not opening or closing at times. We have taken it to the dealership and other certified body shops and no-one can seem to pinpoint the issue and we have now spent a lot of money trying to get this to work. As a mom of two young children not being able to use the power liftgate leaves the back of our vehicle USELESS! If I wanted a small vehicle I would not have sent the money on a vehicle to offer a third row/cargo area. What gets me is that the 2012/2013 model is recalled for this same issue and Toyota will not step in to fix our problem. I am frustrated because we take it in and it's $$$ to diagnose the issue. They reset the computer and it works for a few times up and down and then starts to malfunction AGAIN.

I bought a brand new hybrid Highlander 2019 less than 5 months ago and the check engine came on 4 times already. First time when the car only had 2351 miles. I brought my car to Roseville Toyota, they reset the computer then less than a week, the check engine light came on again, brought the car back to the dealer and had to wait for 2 weeks before the parts shipped to the dealer. Then the part came, it was fuel sensor, got it replaced then 2 weeks later, the light came on again. The dealer had to replace the fuel pump, then fuel line... now it seems to be okay. I tried to contact Toyota headquarters, the manager said Toyota couldn’t do anything to compensate for my time off to get my car fix. So, to everyone who plans to buy a hybrid Toyota, think twice before buying it or find others brand instead.