Toyota Highlander Reviews

My Highlander has electric problem going on in front dash where the temperature is speed. It flashes 100 miles hour and just other day I went turn car on, it lit up engine light and warning light. It wouldn’t even shift to Reverse so I finally shut it down, wait about 10 minutes. It finally started and no lights going off so I drove it to Toyota where we bought it. His words was, "Well I wouldn’t know how write up to mechanic," Really! This wasn’t cheap car. (It is limited.) Not happy with how I am being treated. Is there anyone out there having same problems?

The collision prevention feature included in the package I've paid for, simply just does NOT work. Drivers are at high risk of car accident it if they turn on this feature and rely on it. I have complained to Toyota USA about this issue, but they have been ignoring my complaint. I visited Puente Hills Toyota Dealer in California. They ran an "electronic test" on my car and told me everything in the car was fine. They may be correct that my car was built mechanically and electronically to the design, but the collision prevention feature which I've paid for did NOT and never do the job it was supposed to. It is a DESIGN FAILURE! I asked Toyota to send someone to test drive the car with me to verify my complaint. They refused to do so. I am considering suing Toyota.

In the 23 months I had my 2017 Highlander the car did not start at all. Just recently I was waiting for 10 minutes at the airport. Did not start again. The airport police had to call a tow truck. My dealership blames all on me and did not even want to take the car in. It is a clear lemon. I called the arbitration company who never calls back, now I took an attorney. Toyota cars I never will buy again. Will go back to Mercedes.

I bought a new vehicle 2015 in Jan 2015. Till now I have done following repairs. I have driven only 44k mile and car has not been any accident and has been all regular maintenance and oil change. Work done is engine brake, brake pad both front and back, front glass repair 2 times, all 4 tires. Till now spent 4500 USD, please don’t buy this vehicle.

I purchase my Highlander two month ago, it have multiple problems that drives me crazy. 1) The very first day I get the car, there is a loose screw sound behind the dashboard, very annoying, after going down a big slop, the screw seems stuck somewhere, the sound goes away, what a poor quality car! 2) There is something wrong this the rear suspension. Whenever I go over the bumpy area, the rear suspension make metal click or vibration sound, went to the dealer to check twice, the dealer call it "NORMAL"! 3) I have the same problem as one of our reviewer here, there is a pop out in the middle of the dashboard, find it the first day I have mine vehicle, it is annoying, but compare to the second problem it is nothing! 4) Very poor internal material. The gear shift panel is made of very cheap plastic, I clean it with microfiber carefully, it is scratched! What a shame! Final advise: maybe buy cheap cars from Toyota, definitely avoid by luxury car from them!

Dash has a humped up area on top of dash just to the left of clock. Service manager at dealership agrees it's a problem and had Toyota rep inspect. He noted issue, took pics and agreed a problem. Shortly thereafter I was told by Toyota, "Others have same issue so you're SOL." Filed Atty General complaint, Toyota offered a dash because they said I had been a long term customer (30 years) but would not guarantee it would be defect free and I was responsible for install and I had 60 days to accept. I contacted dealership, was told they would install if Toyota would agree. I told SM to get back to me after he heard from Toyota. Did not receive a reply. 60 days went by and I contacted AG and explained.

My 2015 Toyota Highlander Limited busted a valve spring at 75473 miles (I think it's still at the dealership). My extended warranty only covered 75000. I have found evidence of faulty valve springs in other 2015 Highlanders. Toyota has agreed to pay $1500 of the $4646 to fix my Highlander. I feel this should be a recall situation. I have voiced my opinion to them, and on social media. I think they should fix my vehicle a hundred percent paid.

I absolutely love my Toyota Highlander. My Toyota has been the single most reliable, amazing and newest vehicle I have ever had the pleasure of owning. I can go places most trucks can't, and I love that it's sporty, rugged, and soccer mom all in one. However, my car definitely gets awful gas mileage. I hate that it costs me $20 to get to work and back for 2 days. I also don't like that there isn't a way to hook my phone or iPod up to my car's sound system. Nevertheless, I love the sunroof, the fact that it has 8 cupholders, the four wheel drive, and the overall space in it. I love the 3rd row of seats as it comes in handy when I have my nieces over or my daughter has a sleepover and the seats can be hidden by pushing them into the floor.

The 2013 Toyota Highlander is all wheel drive which is great and it also has a power trunk that is nice because it goes down with just a quick touch of a button. It's black inside and in good shape all in all. It has a great Bluetooth system, it has leather seats, it has power seats, it has nice captain seats, it has seven passenger seats. It is a nice vehicle and feels safe. But I don't like the mileage.

We love our Highlander because it is well made, good looking and very reliable. Our Highlander seats seven people. It is comfortable and the styling still looks good after eight years. While the ratings and residual value are excellent and we have enjoyed owning the vehicle, I wish our Toyota Highlander has been less expensive and had more features that we wanted at the price we paid. The new ones have all that we want but they have gotten much too expensive.

I chose this vehicle because of its reputation for quality vehicles that will last me a long time. It is a very trustworthy brand that will give me miles and miles of enjoyment. I also feel that should I have any problems Toyota will stand behind their workmanship. I can count on the Toyota Highlander to provide me with a smooth, comfortable ride. I like the durability of the vehicle and the confidence that it will give me the best safety components. Overall, I find the Toyota Highlander to be the most perfect vehicle and would hate to see it tampered with.

I've had a good experience, I like that it's an SUV and the car runs well with no issues, minimal repairs to the vehicle so far, decent gas mileage and plenty of room for my children and all of the baby gear. It has a 3rd row seat, large enough for car seats, and I like the style and the color. It's easy to drive and handles well. But I wish it had more upgrades. I would like a back up camera, a sunroof and heated seats for example. A DVD player in the backseat for the kids would be great too. But other than that, my children and passengers are always comfortable in this vehicle.

I love the Highlander's generous indoor space, it's versatility and dependability. I like the dashboard and console storage as well as the color and shape of car. It's got great audio and comfortable seating for 20 hour drives! Though extra lumbar support and a little bit more room in the 3rd seat would be nice. I also wish it came with cargo nets and a roll down rear window. Those would be huge plus. The car mats are awesome too but they curl in exposing the floors. Floors are not carpet or easy to clean surface. I would prefer easy to wash floors.

2013 Toyota Highlander - The model has been great, extremely helpful with the 3rd row feature. I also have enjoyed the USB outlet in the dash and the extra outlet in the third row. I love the gas mileage. Plenty of cup holders too. The ability to have captains chairs with arm rests or a full bench seat is great too. But the doors are very light. I wish it was a heavier car. I also wish I had heated seats over the back up camera.

While I like many things about our new 2018 Toyota Highlander, the recent reports of death by CO2 are troubling. When I first read of this happening, I thought, "people are stupid. How can they forget to turn off the car? Then leave it running in the garage, filling the home with CO2." Then after my nephew drove it back to our home while we went camping, we found it running in the garage upon our return 24 hours later. He's no dummy, college educated and in his 30's. It was just his first experience with a FOB key on a Highlander. This is a design flaw. Luckily, no one was home and except for airing out the house, washing windows, and losing a quarter tank of gas, nothing serious happened. How many lives will it take to have them correct this?

I wouldn't trade my 2006 Toyota Highlander in for any of the newer model, mine can haul a 7ft. grandfather clock and comfortable and I have tires for life through dealership and only has 86,000 miles. It wouldn't have that if I didn't have to go to Jacksonville, FL for 8 years. It's not got all the computer equipment the new ones do and it's mine.

The Toyota Highlander is a good all around car. It is not great at any one thing but is the best in its class of mid-price large SUVs. It is comfortable, has plenty of power and safety features, and modern amenities. Gas mileage is so so as is handling but understand it's better than other vehicles in its class. It is fairly attractive and has a large moonroof although the roof doesn't open but halfway so ventilation in the far back is not the best. It seems durable and well designed.

We bought a Certified Pre-owned Highlander with very low mileage in 2016. The car had 12,000 miles on it and now has about 42,000. We also purchased an extended warranty. The car basically overheated while my daughter was driving, she pulled off the highway and tried re-starting later to move to a safer spot and the car wouldn’t start up again. When we took it in to the dealership they said the water pump malfunctioned, causing the car to overheat, then the engine seized, basically killing the engine. It has no indicator on it. All she would have seen would have been steam and maybe heard a funny noise. She pulled over as soon as she noticed anything. Toyota wants us to pay $3500 to take the engine apart to determine if there was “driver error” before they will replace the engine.

Toyota Highlander - Outstanding durability and very solid SUV. Already have a hundred and twenty thousand miles on a 2013 limited. No significant issues with it at all. I got a good deal on mine but generally they are overpriced. And do not like the first generation Etune.

Love the 2017 Toyota Highlander. But be very careful when you finance the car or possibly just buy it. They ask you to sign, BUT on a electronic signature. Like a dummy I did. When I got the Hard Copy I got almost $1,000.00 in charges I never agreed to and wasn't on my original sales receipt. I was able to get most of it back only after complaining directly to Toyota's Regional main office. Never sign electronically.

We have driven Toyotas for 12 years. We have always had the best service and reliability with each one. We had a Camry, Avalon, and Highlander. I prefer the Highlander since it has the 3rd seat and we have 6 grandchildren. It is durable, classy and dependable. I’ve never had an issue with these vehicles! I would recommend it to anyone.

I've driven this Highlander 2004 since 2004 and it's been great, has served my purpose, low maintenance. Great for carrying people, groceries and other shopping. Handles well, keeps me high enough to see around other cars on the freeway.

Purchased 2018 SE Highlander. I have had Toyotas in the past and then went to Hondas for almost 16 years. Never an issue. The SE I just purchase that now has almost 2,000 miles on it has seats that look like they either have too much material or not enough padding. Even my friends ask me what is wrong with my seats. I took it to my dealer, Toyota of Louisville, and it was sent to an upholstery shop that they use. I was contacted and told they put more padding in where they could but many places couldn't be remedied as it "was just the characteristics of the seats." Now, this is not one of my seats, but 3 of them. The seats still look like they are missing padding. One seat was laid down for extra space when needed and it still has the indention in it from where it laid on the seat belt holder for less than 2 hours.

I have owned many Toyota trucks and SUV's. I traded my Tundra in on a 2015 Highlander which I purchased in 2014. Drove for two years and loved it. No issues. I was up around 40k miles and my sales guy called and offered me a deal to trade it in and purchase a 2016 with 0% interest. I thought it was a good deal. I never make decisions on the spot but was a great deal so why not. I am one that takes very good care of my vehicles. I soon washed it and after lowering the driver side window down and then back up noticed the front third of the window was saturated. Like someone ran over it with a sponge. I immediately called the dealership and they replaced the felt but nothing changed. They also made sure the holes in the door were not plugged for drainage.

There is a vibration noise in this vehicle at all times. My husband drives this and he has hearing issues (never hears off the turn signal). I hear it all the time. Found out the dealer let the car off the lot with 44 lbs of pressure in all the tires. Remedied that, but the vibration is still there. This is the vehicle we use for traveling and now WE WON’T. I want to jump out of the car. I can’t take it. How much time and money do you want to waste trying to fix this problem??? Pass up the Highlander.

When I drive in slush or snow all four door sills of my 2017 Sport Highlander fill solid with inches of slush. The door panel wraps around the bottom of the vehicle, so the whole area is packed with snow. Pant legs get covered in dirt when entering or exiting the vehicle. Took it to London, Ont Toyota town where I bought it. Was told there is a design fault in the vehicle, just like in the Lexus, there is nothing they can do but send a note to Toyota Canada. I asked about extra rust protection or something, as the salt and water sitting trapped in there is a concern. Service manager said it is protected by paint like the outside of the vehicle. If you drive on wet or snow covered roads DO NOT buy this vehicle!!

I bought a 2017 Toyota Highlander XLE Hybrid. So far I made over 6000 miles. I have 3 things to share: 1) Gas mileage! One can never get the specified 29 MPG (city), 28 MPG (hwy). In reality one can average, at best, 24 MPG (combined). I complained to Toyota and they concluded that I push the brake pedal and then the gas pedal too often. Stupid!!! I live in DC, the stop signs are everywhere, the traffic is bumper-to-bumper. Isn't the hybrid suppose to take advantage of the braking?! Why I paid the premium for a hybrid?

I purchased a brand new Toyota Highlander 2017 and I'm very displeased the way the vehicle makes noise inside like an old car. Sounds like something is loose. Not tight. Maybe it's in the cargo space or even the third row. What can I do.

OK, the user manual states that the Highlander requires any trailer over 1000 lbs to have trailer service brakes... So far so good... RV's all have electric brakes which means that the Highlander would need a brake controller... Still sounding doable as that's exactly what was done with earlier model Highlanders.

We are in a touch and go traffic on a normal street, car ahead of us, moved and we followed. As soon as the car stopped (suddenly), I was trying to stop, but the Collision avoidance system kicked in, took control of my brakes, but the car didn't stop, This happened at around 10-15 mph speed, ended up rear-ending the car and now dealing with my first accident ever. I called Toyota immediately, but it was Thanksgiving time, so office was closed. I called today and gave them a very clear explanation of what exactly happened. They are looking into this and said someone from Toyota will call me and talk about the next steps. The whole point of buying a brand new 2017 Toyota Highlander SUV loaded with safety features is because you don't want to deal with these kind of headaches, but the car didn't stop when it mattered or didn't let me stop. Both are worse. I hope Toyota fixes the problem and also takes care of the damage occurred to my car.

We have a 2010 Highlander model and take care of our vehicle with regular maintenance and recommended follow up visits. The car has served us very well; the materials are long-lasting; the only problem we had was that over the years [16] the headlights looked dull and took away from the presentation. We replaced them buying headlights online and having a street mechanic install. Voila! The car not only runs very well but now looks exceptional.

My Highlander satisfaction does not yet match that of my 1999 4Runner but still solid. I've 2 episodes over the last 6 months with the car overheating and needing coolant refills. 3 days ago I was leaving for church only to see a pool of antifreeze under my car. I refilled and drove it to NTB yesterday. I was told there was a crack in the radiator so I paid $850 to have the radiator replaced. So far the car is working fine. I just don't understand why a 2015 highlander with 46,000 miles should need to have its radiator replaced.

It's great on gas, the body is strong and the engine is great. As for the tranny, one can't feel it shift. Its air condition and heat is wonderful. Overall, it's a great SUV.

In 2015 I purchased a 2014 Highlander and began having electrical problems from day 1. The back hatch wasn't working and soon began having dead battery problems. I then had steering wheel problems. The wheel would jerk back and forth as if it was locking up. The dealer replaced the battery about three times in a year and half time frame. I finally dropped the vehicle off and told them I didn't want it back until it was fixed. I didn't feel safe in it and certainly could not trust it on long distant trips. I was told it had to be locked up because things were still running after it was turned off.

We have a 2012 Toyota Highlander. The radio cuts out intermittently. Our dealership doesn't know what the problem is and so they are calling it an internal failure. Lots of $$$ for a new one. As I read reviews it seems there are a lot of problems with the radios Toyota is installing in their vehicles. When does it become their responsibility to replace faulty equipment. Toyota used to be a better company.

Toyota Highlander 2013-For the second time my breaks failed, the first time I parked on a hill, applied the breaks and the car commenced to rolling down the hill, there was no damage because the oncoming bus driver saw me coming and stopped about a yard from me. Today I wasn't so fortunate, I was turning around, stopped and put the car in reverse. The car seemed to lead over the sidewalk and I couldn't control it. I ended up jumping the sidewalk and hitting someone's house. This really happened. I am a personal driver. I need a reliable, dependable car. I thought that it was in the Toyota brand, it is not. DISAPPOINTED, DISSATISFIED.

I own a 2016 Toyota Highlander Limited Platinum AWD. Soon after I bought it, I started to notice problems. Here is a rundown of the problems and their status: Navigation System: It does not update automatically like an app in your phone. It needs a replacement of the Map Card. The card in my vehicle is from early 2015. The vehicle was manufactured in early 2016, I bought the vehicle in May 2016. The card was obsolete from the get go. To replace it, Toyota wants to charge $200 for the card plus labor and taxes. They claim an update only comes out once a year and that the salesman should have told me about the map card being obsolete. It is a finger pointing game right now.

I have a 2015 highlander xle and have lots of problem since I purchased. Steering wheel make whining noise. I went 4 times to dealership to fix the problem but still makes noise. Passenger door weather seal rubber touches and stuck to the frame when open the door and makes rubbing noise. I went to dealer and they put some grease.. Omg still make noise. Radio and navigation touch screen freeze at least once a day and I have to turn power off and turn on. Radio power turns off all of sudden and turns on... NO MORE TOYOTA.

I have always owned a Honda Pilot but since my husband leases a Toyota Camry, I thought I might try the 2016 Toyota Highlander. They were offering a lease at a terrific price and it was a great looking car built on a Camry Chasse. I test drove it and everything was fine, but, I realize now why everything seemed fine. The guy who took me out had me make right turns only.

Purchased a 2015 Toyota Highlander XLE late in 2014 and 2 months later had starting problems. Dealer told me this vehicle needed to be driven, at least every three days, to fully charge the battery; too many electronic devices (computer) to drain the battery. Starting problem occurred a few months later, and was given the same speech. Prefer driving my 2011 Highlander during the winter months to keep the 2015 looking new. Anyone else told the same story? Just curious.