3.6/5 (883 reviews)
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Overall Rating3.6 out of 5
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Suzuki Reviews

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: March 21, 2022

I have a Suzuki Swift Sports 2016. It’s done around 130,000kms and been very well looked after considering I bought it brand new! It has been serviced at Suzuki for years it was last serviced here in November 2021. 4 months later the transmission blows up whilst I was driving, no warning signs before hand nothing. Just blew up and would no longer drive forward!

I called and spoke to GWS and explained the issue and stated that it was only serviced 4 months ago, asked why or how this wasn’t picked up or noted on the service book that the transmission fluid had been changed ect. They were not helpful at all! Now I’m left with a car with a blown transmission and I have been loyal to Suzuki for many years and they were not helpful at all!!! Now I’m up for 6k to replace the transmission! And someone at Suzuki quoted me 14k!!! I literally laughed at them 14k!!! It’s just a joke! a loyal paying customer and what do you get in return? absolutely nothing and no explanation!!! It’s actually disgusting. Will not buy a Suzuki again!!! Or for that matter take my car to people who rip you off and don’t do the job correctly.

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Verified Reviewer
Original review: April 30, 2021

I just bought a Suzuki XL7 last year September 2020. In just six months rust are developing inside the glove box and outside of the door handle, driver's side in particular. I already informed my dealership regarding this matter but they just told us that they will call upon the approval of repair from Suzuki PH. This was not just an isolated case, it was a clear flaws of this Suzuki brand. This is not an isolated case because many of us (Suzuki XL7 PH owner) had the same problem and in the same spot of problem. Hope Suzuki had a time to read this complain and hope they will give us a better solution on this issues. This may give a bad impression on the integrity of how this car was built. The engine performance and the overall appearance was great but the rust problem will give you a headache. I will give you an update if they come up for a better solution on this.

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    Verified Reviewer
    Original review: Aug. 14, 2020

    Just before lockdown purchased the vehicle and due to sudden lockdown came to home town and not sure when I'll return to Bangalore. Since I'm not using the Vehicle and unable to give for service. So, requested for Free services extension but they didn't agree for that and haven't provided any resolution.

    2 people found this review helpful
    Verified Reviewer
    Original review: Nov. 25, 2018

    On September 13, 2004 at 10 am my Grand Vitara had a "mechanical error" causing "the steering to lock towards the right". My car then drove me off Hwy 80, going airborne, and rolling 4 times. It took the Jaws Of Life 45 min to get me out and I was presumed dead. I fell into a coma 15 days. My entire face and skull were completely shattered and glass cut into my arms, went into my face and entire head (pretty sure it's all out now). I lost my ability to walk, talk, see, speak, hear and was thrown into a life of constant trauma, struggle and pain. Suzuki will apparently not cope to their mistakes. After years of wondering why, working my ** off to get any sort of real life back, it has come to my realization that I need to blow them out of the water. I can't get the last 14 years back, I'll always be damaged, but they need to be held responsible.

    19 people found this review helpful
    Verified Reviewer
    Original review: June 28, 2018

    The 2000 Suzuki Grand Vitara is exactly what I was looking for. I wanted a small SUV with enough power to get out of the way of traffic so the 6 cylinder is great. I have had no issues with this vehicle and I have owned it for over 3 years. It is comfortable on long trips, good on gas in town and on the open road. I like that it is 4x4, it is a SUV so I have plenty of space. It also has more room inside than it looks like and it handles really good.

    7 people found this review helpful
    Verified Reviewer
    Original review: April 27, 2018

    Suzuki Swift is practical little car. Being an automatic it's great in traffic and easy to park. It has a spacious interior but this comes at the expense of a small boot. However, you can fold the rear seat forward if you have no passengers there and load your shopping if need be!

    4 people found this review helpful
    Verified Reviewer
    Original review: April 14, 2018

    My family has a Campion 542 Explorer and he put a 150 on it and all you hear when you drive is the drive shaft whining. It’s like a bravo 3 on a 5.0mpi at 3200 rpm except like 10 time louder. Please fix this on your next motors Suzuki because they're trash.

    2 people found this review helpful
    Verified Reviewer
    Original review: Jan. 16, 2018

    So we have a 2009 Suzuki SX4. It has 140 miles. When we bought our car we were so excited to use it since it did great with snow and hills, and our environment all snow and hills. When newly bought it had about 60k miles on it but for a great price, $3500 to be exact. Everything looked great under the hood and it sounded great. But after two months our engine blew on the highway. A tick, tick, tick and then boom, then smoke under the hood. Took it to mechanic and they said the engine had a hole. Mechanic told us the car looks great other than engine, so we decided to buy the engine to replace it. Spent $1300 on new engine and $800 for them to install it. After that we thought never again any more engine problems.

    After about a year and a few months, my husband turned on his car as usual and to his surprise his car was making a knocking sound. Gratefully it was a Friday, so he went to work and back with that knocking sound, taking it to mechanic next day early morning. He drove it 5 minutes away to mechanic and thankfully again car made it there and back home. But guess what the problem was? Engine trouble once again! Mechanic said since this was our second engine trouble he really thinks the engine has a defect. I was just now researching and many people have the same car engine issue and all say don't buy cars below the 2010 year for this brand and model because the bad engines many people have been having. Something about the engine has bad bearings so it's a defect in the engine that Suzuki doesn't care to recall since they don't make any more cars and they don't care about their consumers.

    Not sure who to go to for my woes with this car and wish it didn't have bad engine defects so we could continue using it. We also recently put in a new differential and it was running great, till just a week ago the clanking in my engine started occurring. After putting in lots of money in the car I feel like Suzuki owes me money for my engine troubles. If I would have known this model had a bad engine defect I would have never bought it. Letting people know cause it's not fair that people don't know.

    12 people found this review helpful
    Verified Reviewer
    Original review: Dec. 12, 2017

    I bought a used 2008 Suzuki XL7 with approximately 132000 miles on it. I drove it for approximately a year and put just over 3k miles on it. The oil life gauge said it had 25% life left when it started to idle rough. I took it to a local mechanic, assuming it was the timing chains, it turned out to be a rusted camshaft. I attempted to get the BBB to help, they didn't help AT ALL, but the used auto dealer offers to replace the motor for only $600 plus the cost of the used motor. Why would they do it for $600 when it requires 14 or more hours to replace the motor? Now I am stuck with a parking lot paperweight.

    6 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Oct. 16, 2017

    Suzuki Auto customer service is non existent. Fuel pump went on a Saturday 145 miles from an authorized Suzuki repair shop. During the first three phone calls they would not even verify my Vin number. Kept saying it was an incorrect number. On the fourth phone call they say take the old fuel pump to the Suzuki dealer and a copy of the invoice and other documents then MAYBE we will consider reimbursement. Never purchase a Suzuki vehicle, they suck! I will never purchase anything Suzuki.

    10 people found this review helpful
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