Speedway SuperAmerica Reviews

Today, I went inside Speedway gas station to pay gas. I told the cashier I wanted regular. I grabbed regular nozzle to get the gas. After I pumped it, it's asking me "do you want a receipt?" I hit yes. I checked the receipt and I found out I got charge on a premium price for a regular gas. I went back inside the speedway and I talked to a cashier about the charge. The manager came out with an attitude. She said there is no way that pump would make mistake. I showed her the receipt to prove it. She asked me which nozzle I grabbed, and I told the manager I grabbed the left nozzle which was a regular grid.

I submitted a claim about w/ bone fragment in a Polish Dog I purchased in August. I'm told it's in the investigation stage. What more can be investigated? Thinking at this point it's no more than a stall tactic. And the sorry thing is, I'm still a Loyal Customer! I would also like to add, you may want to look at the quality control of your supplier, as I have since found other fragments and uneditable pieces. What do I have to do, to bring this to a resolution?

Saturday 08/17/19 at 4:40 pm I was trying to purchase NJ Lottery ticket and I asked for. Salesman separating change from large glass jar asked other Salesman for help. Other Individual just looked on me and ignored. He was helping other Customers entering store way after me. This was fifth time I had problem in this Speedway gas station store, In the past Saleswoman was talking to me in Spanish only and other Saleswoman speaking English a little bit made translation mistakes also with NJ Lottery tickets. This place is the last ever on my shopping list for anything. I am not appreciating to be ignored, harassed with talking to me other than English language and at last mistaking with my purchase.

Since this company took over from Shell. I notice I'm paying the same as if I was at the beach (other than gas). And I'm in Tucson, Az..No beach here guys. 7-11 is cheaper now, that I tried to avoid before. Surly hope this co. didn't buy out my store at the beach in Cali. though.. I can't imagine.

Paid for a medium Mountain dew for a dollar but points dropped from 12,000 to 11,115. Cashiers were nice but I wish they were clear what account inactivity means. The sign in front of the star says 79 cents sodas any size but near the max, it's charged $1.29. The sign in front of the store is confusing. I love their coffee but this is ridiculous.

I am a retired 100% VA rated disabled combat veteran. Leadership, quality and integrity are key in my world. I was at the Speedway (mind you a LONG term Speedway customer) on Miller Parkway in Milwaukee, Wisconsin which is also very close to the VA hospital. So, I popped into Speedway to get my usual gas, smokes and a Coke-freeze. A "refill" which would cost me .89 plus tax. Each Speedway appears to make their own rules regarding the refill policy. After speaking to customer service on numerous occasions about the refill policy, I've received points to use for the future and was assured that this would be addressed. It has not been.

I try to avoid Speedway at any cost. Every visit to a location on Elizabeth Lake Rd in Waterford is never good. I have waited in line alone waiting for a cashier to assist me with my purchase. As soon as a ** patron steps behind me then I can finish my transaction. I expressed my disappointment to the cashier and manager that left me in line to do other store functions. They tried to explain that other things were more pressing at the time but that was bull. I have a choice where to spend my money so not there. They don’t treat customers equally.

My grandson activated rewards card. Suppose to have a lot of points. BUT every time we stop...card does not work. Order is incorrect. Pizza with one topping for 5. No pepperoni as we asked. So I tried to log in...impossible. Verify not a robot a hundred times. Not working...so tried calling several times and ALWAYS says customer service rep is busy. Scam is what it looks like to me.

Cashier that gets into customers conversations. She talks about people to other customers. Also comes from behind her window while she's waiting on customers to argue with the customers and also threatens some of them. I've been going to this place of business for several years and she is the most rudest person I've meet. She has also said things out of the way to me and has told me if she didn't need her job she would fight me, while the other cashier was telling her she needed to get back to her job and stop making threats to me... Lots of witnesses that were on my side because they seen I did nothing wrong. She also told me she didn't LIKE MY TYPE!!! I didn't understand that one... She does several people like this.

I visited the store located on Sprague Street Winston-Salem NC on March 5 2018 around 4:30 pm. On the property there are 2 signs for gas. One had the price per gallon at 2.31.9. One at 2.28.9. The pump price listed and the one you have to pay was 2.45.9. When I questioned the clerk she said she didn't know who was responsible for posting the gas prices.

For the past 5 months when attempting to purchase gasoline at the Speedway station located in Flint Township (Corinna/Elms Road) the pump card processors repeatedly read out of service. When I inquire with store personnel I am told it is because the weather is too cold. There is constantly a line inside the store and most of the time only one teller is working. This problem has been going on long enough that it should be addressed. Either corporate isn't aware of the issues or they don't care to fix it.

Speedway Gas Station 10th & Girlschool Rd Indianapolis IN - Cashier's name, Jackie... very defensive & argumentative. COMPLAINT… Store was filthy, cold Columbian Coffee, dirty coffee pots, grounds in coffee. Cappuccino machine was GROSS… pointed it out to her. She never thanked me or came from behind the counter. No Customers in line or in the store at that time. She became very defensive & said that they had just cleaned it LAST WEEK!!!

Use to go our local Speedway all the time for 79 cent drinks (no tax). I went today and now it’s 89 cents which didn’t have a problem with at first but the tax Ends up bringing total to 97 cents. Which before you weren’t charging tax. Won’t really be going there as much anymore since this change. The advertising should say 97 cents not 89, since before there was no tax for 79 cents. Kinda disappointed. Really hate when businesses do this kind of stuff.

I drive a truck for a living and decided to pull off at the advertised net SuperAmerica along I-90 in South Dakota. The first thing you notice about the SuperAmerica is the poor appearance of the property. As you walk into the convenience store the clerk conveniently ignores you. I walked around the store which look obviously dirty and cluttered. I decided to get a cup of coffee and leave but when I poured out some coffee it turned out to be cold because they use giant thermoses rather than actual heated pots. When I mentioned it to the clerk she just gave me a stupid look and never once spoke to me upon entry or when I mentioned the cold coffee. Therefore I won't be buying any fuel because I'm not going to stop at this SuperAmerica again.

The reason for this review is because for two days in a row the same area has been in the same condition. And when I advised the clerk he stated that it's not his problem, as well as very rude attitude. All the doors open it was basically an accident waiting to happen.

Let's start by saying I live next door to a new Speedway (3 yrs old). I was assured by 2 corporate fools that they would always keep their trees trimmed. For almost a year... A damn year I've been trying to get in touch with someone who can trim the damn trees from your Lake Ronkonkoma store. They are banging on my house, have dislodged rain gutters and are now banging on my windows. I have received emails from Meghan at Speedway customer service saying "very shortly" someone will be in touch... I'm getting tired of this crap and very soon I will cut trees down and place them in front of your stores entrance... Then maybe someone will look into this... I've asked Meghan several times for a direct contact and she has not provided it yet. This is just wrong... When this store was open I was promised this would be cared for.

I had to call customer service to have our rewards points transferred to a new card. The rep was not only very rude but it was clear she wasn't very happy about helping us. Also didn't seem to be very competent. She asked for a birth date and when we gave it to her she told us that didn't match their records and said we gave her a false date. Kept telling us our phone number didn't match either and sounded like we were trying to commit fraud or something over some reward points that amounted to probably $20. At one point very rudely told me to quit telling my wife what to say. We can't believe this lady is in customer service and Speedway should be very concerned about the image she is creating for the company. I think we will just cash in the rewards points we have and buy our gas from someone else in the future.

Speedway Reward Card and Points Redemption: While attempting to redeem 1000 pts on Saturday, July 01, 2017, at 12:25p, the Kiosk didn't print the receipt and the points were lost. Store attendant said dial 1-800 number on back of card immediate for resolution. 10 minutes later I dialed the number but the office was close for the holidays. What gives??? Store # 6963

I neglected to realize I was running low on gas, and happened to actually run out completely when I was at the entrance of the Speedway Gas station on Rt. 46 in Lodi, NJ. I was 20 feet from the closest gas tank. I asked him to please put enough gas in a gas can just enough to get me to the gas pump where I was planning on filling up my own tank (usually takes $60 worth). He told me first I had to purchase a gas can for $15.00 from them. Horrible. They claim they care about their customers and community. Really?? Looks more like greed to me. So I purchased the tank as I had no choice, but drove to the next gas station up the road to fill up my tank. I will never give them any business again.

The Euclid store 230 Richmond ROAD and Euclid ave 222nd and especially Cleveland 185th. The employees and stores are disgraceful. Employees are always unprofessional and stores at all listed above NEVER have hot food items available. The attitudes of most employees are nasty and unprofessional. They NEVER give receipts unless you ask and then they have an attitude about it. Soda and slush machines are always down. This is UNACCEPTABLE. I WILL NEVER GO TO ANOTHER ONE. This has been going on for a long time. It's the norm. And everybody I know feels the same. You need to really hire people that want to work and understand customer service. Very disappointed and fed up with these stores.

We were business owners for many years and I would be ashamed to open my doors if it looked like this Speedway station did. Very busy, inside & out. Things piled in aisles, coffees empty, dirty counters with garbage on counters, ice out of order signs, both bathroom sides with out of order signs on also. Only good thing was polite cashier.

So, at store #6930 in Winston Salem, NC., their trashcans all of them are private use for Speedway only I was informed by a very mean employee. This store has a multi-bay car-wash with it and behind that they have 2 large dumpers one for trash and one for cardboard. I have used the cardboard one around 6 or 7 times for very large boxes that the recycling crew will not pick up. This would be over a 5 year period.

Wasting my time not knowing how to do her job - I stop to buy fuel for truck trailer and def had to make 5 trips inside to get stuff authorized. Had to pay for it twice then managers got smart and started cussing and I let it fly then she wasted my time for 1 hour cause she charged the lady behind me for my fuel I just paid for. I spent over $510 dollars here tonight and Valerie is the manager's name. If I owned this store she would be fired right now. Just want to know who is going to pay me for wasting my time.

I tried using my credit card to pump gas and was unable to do so. I received a message to see the clerk. I used another credit card and received the same message. I had no choice than to go inside and see the clerk. She said that she was getting an error message even though I couldn't understand why as I always use my card. I told her that's fine, I will prepay for $20. I started to pump my gas and it stopped at $15.55. It would not allow me to continue. I again went inside to speak to the clerk who rudely told me that she decided to stop me from pumping gas as I was on the phone and it is illegal to pump gas while on the phone. I looked at her in disbelief as I had set then clicked on the pump and had walked away to be on the phone. I didn't argue with the phone as I was running late to work. I will never return to this gas station.

On Feb 21 2017. I witnessed something I should've never have. I went to store 6556 in Clearwater Fl. All I wanted to do is buy a candy bar. Standing in line a customer came back in saying he can't get no gas out. Before even looking to see what was the matter employee started to be very rude. The customer started swearing. The cashier started swearing. I may say in front of little kids and several other people. And this went on for more than 30 minutes. No one was checking anyone out. The cashier named Mario threatened the customer that he doesn't fight. He shoots. He repeatedly said that. The customer did threatened to kick his butt. All this because Mario wouldn't listen to the customer.

I don't live or have I been to Fla in many years. I just recently found $700.00 on my credit card which had a credit limit of $400.00 which most of it was used. My new total said I owed $1,078.12 and most of the gas purchases were done at Speedway. I have never been to a Speedway in my life. I don't live anywhere near a Speedway. So I would love to know how Speedway even allowed this to happen. I mean seriously something is really wrong here on all levels.

I have been shopping at this store only due to closeness to my home. I have NEVER seen such a poorly managed store in my life!!! Shelves are not stocked, inexperienced clerks, many of them rude due to stress of being "left to the wolves" from lack of training (?), very long lines due to not enough clerks!! This store has a system of "form one line", but many times I've seen customers butt in line, then tempers flare & bad or mean words fly from the mouths of the customers who were butted in front of, but yet the management fails to post a sign to form one line!?

I went into the Speedway on Orchard blvd in Whitehall, PA 18052 to get three packs of cigarettes. The price on the cigarettes were clearly marked $6.73 a pack and I gave her a 10 dollar scratch off to help pay for this. She said that my total was $16.94 meaning that before she took the winning ticket off, three packs of cigarettes cost me $26.94. Now tell me how 3 packs of cigarettes that are marked came out to be almost $30.00?

I seldom stop at Speedway but yesterday my husband had a doctor's appointment and we had to drive to Columbia, TN for the appointment. On the way my low gas light came on so I stopped at Highway 99 station and used my debit card to purchase gas. We were running late so I only pumped 10.00 in gas and went on to the doctor's appointment. After the appointment we went to purchase medications for my husband and my card was declined. Knowing I saved enough money in my account to take care of that I signed on to my bank account to check my balance and found I was charged $125.00 for $10.03 in gas.

I frequently stop in at # 7950. Tonight I came in with my 18 yr son (he was making a purchase as well.) I Sat down my items on the counter the cashier says "I need to see id's." I replied "you need an ID as I am making this purchase." She replies "I thought he is with you." I reply "he's with me and I'm making my OWN purchase." This was uncalled for to imply I was buying the beer or cigarettes for my son. I'm 42 well over the ID age ok!! But this store has the rudest ** women (except for April) I've encountered. Recently the cashier name Tater was so ugly and didn't want to wait on me as I only asked for a pack of cigarettes. Then another cashier Freeshia is always so distracted talking to other employees she never gets your purchase correct. And I know this review will go nowhere but I don't understand how Speedway can allow their employees to be so rude, racist, dysfunctional...